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The Personal Statuses Folder; Personal Status And Your Active Settings - Toshiba Strata CS User Manual

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6.

The Personal Statuses folder_______________________________

The Personal Statuses folder displays all your personal statuses. Open the Personal Statuses
folder by clicking
Favorite Folders list. Double-click a personal status in the folder to edit or view its properties.
You can see the personal statuses of other users in the Extensions list.

Personal status and your active settings _____________________

When you select a personal status, its preferences are copied to your active settings. Your active
settings are all the settings that, taken together, determine how Strata CS handles your incoming
calls. They are:
The currently active personal status
!
Where I Am
!
Active greeting
!
Active routing list
!
Taking calls
!
Ignore call rules
!
In addition, call center agents have the
currently available to receive queue calls. See Appendix B.
C
9. U
P
HAPTER
SING
select the Out of the Office personal status, the dialog box opens and you can specify
a different call forwarding location.
Click
to save the new personal status.
OK
Configuration
(the phone that rings for your incoming calls)
(the greeting played to callers who reach your voicemail)
(the routing list that incoming calls follow)
setting (whether your phone does or does not ring)
(whether your calls rules are enabled or disabled)
S
ERSONAL
TATUSES
in the navigation bar, then clicking
setting, which determines whether they are
queue calls
Personal Statuses
in the
9-9

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