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Brother MFC-8440 User Manual
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Brother MFC-8440 User Manual

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MFC-8440
MFC-8640D
MFC-8840D
MFC-8840DN
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Summary of Contents for Brother MFC-8440

  • Page 1 MFC-8440 MFC-8640D MFC-8840D MFC-8840DN ® Downloaded from ManualsPrinter.com Manuals Version B...
  • Page 2 Register your product on-line at http://www.brother.com/registration By registering your product with Brother International Corporation, you will be recorded as the original owner of the product. Your registration with Brother: ■ may serve as confirmation of the purchase date of your product should you lose your receipt;...

  • Page 3: Brother Numbers

    Frequently asked questions (FAQs) The Brother Solutions Center is our one-stop resource for all your Fax Machine/Multi-Function Center needs. You can download the latest software and utilities, read FAQs and troubleshooting tips to learn how to get the most from your Brother product.

  • Page 4: Ordering Accessories And Supplies

    Brother has installed an easy-to-use fax back system, so you can get instant answers to common technical questions and product information for all Brother products. This system is available 24 hours a day, 7 days a week. You can use the system to received faxed instructions and an index of fax back subjects.

  • Page 5: Usa And Canada

    (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50. Compilation and Publication Notice Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications. The contents of this manual and the specifications of this product are subject to change without notice.
  • Page 6 Paper Feeding Kit, Fuser and • If you purchased a product from someone Laser Units. other than an authorized Brother reseller in This limited warranty is VOID if this Product the United States or if the product was...
  • Page 7 You are then expected to • This Limited Warranty is the only warranty pack the Machine that Brother agreed to that Brother is giving for this Product. It is replace in the package from the replacement the final expression and the exclusive and Machine and return it to Brother using the only statement of Brother’s obligations to...
  • Page 8 Authorized Service Centers, Distributors, Dealers, Agents or employees, shall create another warranty or modify this warranty. This warranty states Brother’s entire liability and your exclusive remedy against Brother for any failure of the MFC/Facsimile machine to operate properly. Neither Brother nor anyone else involved in the development, production, or delivery of...

  • Page 9: Safety Precautions

    Safety precautions To use the MFC safely Save these instructions for later reference. WARNING There are high voltage Do not handle the plug with wet electrodes inside the MFC. hands. Doing this might cause Before you clean the MFC or an electrical shock.
  • Page 10 To prevent injuries, be careful not to put your fingers in the area shown in the illustration. ■ When you move the MFC, grasp the side handholds that are under the scanner. Do NOT carry the MFC by holding it at the bottom. ■...

  • Page 11: Choosing A Location

    Choosing a location Place your MFC on a flat, stable surface that is free of vibration and shocks, such as a desk. Put the MFC near a telephone jack and a standard, grounded power outlet. Choose a location where the temperature remains between 50°F and 95.5°F (10°-32.5°C).

  • Page 12: One-Touch Key

    Quick Reference Guide Sending faxes For the next fax only, press to select Automatic Transmission Next Fax:On , and then If it is not illuminated in press green, press Press if you want to choose more settings and Place the original face up in the LCD will return to the the ADF, or face down on Setup send menu.

  • Page 13: Making Copies

    LCD. —OR— Start Press Search/Speed Dial Press press #, and then press the three-digit Speed-Dial Brother fax back system: number. In USA: 1-800-521-2846 Brother Global Web Site: Start Press http://www.brother.com Using Search Frequently Asked Questions (FAQs)

  • Page 14: Table Of Contents

    Table of contents Introduction ................1-1 Using this Guide ............... 1-1 Finding information ..........1-1 Symbols used in this Guide ........1-1 Fax Test Sheet and Product Registration (USA only) .............. 1-2 On-Line Registration (USA and Canada) ....1-2 MFC part names and operations ........ 1-3 Control panel overview .............
  • Page 15 To load paper or other media in the paper tray ..2-5 To load paper or other media in the manual feed tray (For MFC-8440)........2-7 To load paper or other media in the multi-purpose tray (MP tray) (For MFC-8640D, MFC-8840D and MFC-8840DN) ............
  • Page 16 Distinctive Ring ............5-11 What does your telephone company’s ‘Distinctive Ring’ do? ........5-11 What does Brother’s ‘Distinctive Ring’ do?...5-11 Do you have Voice Mail?........5-12 Before you choose the ring pattern to register ..5-12 Registering the Distinctive Ring pattern....5-13 Turning off the Distinctive Ring......
  • Page 17 Setup Send ................6-1 How to Fax ............... 6-1 Enter Fax mode ............6-1 Faxing from the automatic document feeder (ADF) ..6-1 Faxing from the ADF ..........6-2 Faxing from the scanner glass ........6-3 Faxing legal size originals from the scanner glass ..6-4 Out of Memory message ........
  • Page 18 Auto Dial numbers and dialing options ......7-1 Storing numbers for easy dialing ........7-1 Storing One-Touch Dial numbers ....... 7-1 Storing Speed-Dial numbers........7-2 Changing One-Touch and Speed-Dial numbers..7-3 Setting up Groups for Broadcasting......7-4 Dialing options ..............7-5 Search ................
  • Page 19 Making copies ..............10-1 Using the MFC as a copier ..........10-1 Enter Copy mode............10-1 Temporary copy settings ........10-2 Making a single copy from the ADF......10-3 Making multiple copies from the ADF....... 10-3 Single or multiple copies using the scanner glass..10-4 Out of Memory message ..........
  • Page 20 Troubleshooting and routine maintenance ..... 12-1 Troubleshooting ............. 12-1 Error messages ............12-1 Original jams............. 12-4 Original is jammed in the top of the ADF unit..12-4 Original is jammed inside the ADF unit....12-5 Paper jams..............12-6 Paper is jammed in the duplex tray (For MFC-8640D, MFC-8840D and MFC-8840DN) ..........
  • Page 21 Specifications ..............S-1 Product description ............S-1 General................S-1 Print media ...............S-2 Copy .................S-2 Fax..................S-3 Scanner ................S-4 Printer ................S-5 Interfaces ................S-5 Computer requirements ............S-6 Consumable items ............S-7 Network (LAN) board (NC-9100h) ........S-8 Optional External Wireless Print/Scan Server (NC-2200w) ..............S-9 Index ..................I-1 Remote Retrieval Access card .......... R-1 Downloaded from ManualsPrinter.com Manuals...

  • Page 22: Introduction

    Introduction Using this Guide Thank you for buying a Brother Multi-Function Center (MFC). Your MFC is simple to use, with LCD screen instructions to guide you through programming it. You can make the most of your MFC by taking a few minutes to read this Guide.

  • Page 23: Fax Test Sheet And Product Registration (Usa Only)

    Fax Test Sheet and Product Registration (USA only) After setting your Station ID, please fill in the Test Sheet included with your MFC and fax it to Brother’s Automated Fax Response System as your first transmission. This will check that your MFC is working properly.

  • Page 24: Mfc Part Names And Operations

    7 ADF Document Output Support 3 Face-down Output Tray Flap Support Flap with Extension 8 Document Cover 2 Front Cover Release Button 1 (MFC-8440) Manual Feed Tray 9 Power Switch (MFC-8640D/MFC-8840D/ MFC-8840DN) 10 Front Cover Multi-purpose Tray (MP Tray) 11 Paper Tray (Tray #1) No.

  • Page 25: Back View

    ■ Back view 16 ADF Cover 15 Face-up Output Tray (Back Output Tray) 17 Telephone Line Jack 14 AC Power Connector 18 USB Interface 13 Duplex Tray Connector (MFC-8640D/ MFC-8840D/ 19 Parallel Interface MFC-8840DN) Connector 12 Paper Adjustment Lever 20 External Telephone for Duplex Printing Line Jack (MFC-8640D/MFC-8840D/MFC-8840DN)
  • Page 26 ■ Inside view (Document cover open) 24 Document Cover 25 White Film 23 Scanner Lock Lever 22 Glass Strip 21 Document Guidelines 26 Scanner Glass No. Name Description Document Guidelines Use to center the original on the scanner glass. Glass Strip This is used to scan the original when using the ADF.

  • Page 27: Control Panel Overview

    Control panel overview MFC-8440, MFC-8640D, MFC-8840D and MFC-8840DN have similar control panel keys. Downloaded from ManualsPrinter.com Manuals INTRODUCTION 1 - 6...
  • Page 28 Shift Status LED To access memory locations 21 (Light-Emitting Diode) through 40 in the One-Touch keys The LED will flash and change color hold down the Shift key. depending on the MFC status. One-Touch keys 5-Line Liquid Crystal Display These 20 keys give you instant (LCD) access to 40 previously stored dial Displays messages on the screen to...
  • Page 29 Mode keys: Lets you access Fax mode. Copy Lets you access Copy mode. Scan Lets you access Scan mode. Fax and telephone keys: Hook Press before dialing if you want to make sure a fax machine will answer, and then press Start. Resolution Sets the resolution when you send a fax.
  • Page 30 Navigation keys: Press to scroll forward or backward Menu to a menu selection. Lets you access the Menu to When using the speaker or ring, you program. can press these keys to adjust the volume in fax mode. Lets you store your settings in the MFC.
  • Page 31 Sort Lets you sort multiple copies using the ADF. N in 1 (For MFC-8440) N in 1 lets you copy 2 or 4 pages onto one page. Duplex/N in 1 (For MFC-8640D, MFC-8840D and MFC-8840DN)

  • Page 32: Status Led Indications

    Status LED indications The Status LED (Light Emitting Diode) will flash and change color depending on the MFC status. The LED indications shown in the table below are used in the illustrations in this chapter. LED status LED is off. LED is on.
  • Page 33 2. Wait a few seconds, and then turn it back on and try to print again. If you cannot clear the error and see the same service call indication after turning the MFC back on, please call Brother Customer Service at: 1-800-284-4329 (in USA) or 1-877-BROTHER (in Canada). Cover open The cover is open.

  • Page 34: About Fax Machines

    MFC is set to answer after four, your Voice Mail will stop your MFC from receiving faxes. If you set Voice Mail and the Brother MFC to answer after the same number of rings, there is no way of knowing which one will answer first.

  • Page 35: Fax Tones And Handshake

    Fax tones and handshake When someone is sending a fax, the MFC sends fax calling tones (CNG tones). These are quiet, intermittent beeps every 4-seconds. Start You’ll hear them after you dial and press and they will continue for about 60 seconds after dialing. During that time, the sending machine must begin the “handshake”, or connection, with the receiving machine.

  • Page 36: Ecm (Error Correction Mode)

    ECM (Error Correction Mode) The Error Correction Mode (ECM) is a way for the MFC to check a fax transmission while it is in progress. If the MFC detects errors during fax transmission, if resends the pages of the fax that had an error.

  • Page 37: Connecting An External Telephone Answering Device (Tad)

    Connecting an external telephone answering device (TAD) Sequence You may choose to connect an answering device. However, when you have an external TAD on the same telephone line as the MFC, the TAD answers all calls and the MFC “listens” for fax calling (CNG) tones.
  • Page 38 Do not connect a TAD elsewhere on the same phone line (unless you have the Distinctive Ring service). Downloaded from ManualsPrinter.com Manuals 1 - 17 INTRODUCTION...

  • Page 39: Connections

    Connections The external TAD must be plugged into the back of the MFC, into the jack labeled EXT. Your MFC cannot work properly if you plug the TAD into a wall jack (unless you are using Distinctive Ring). Plug the telephone line cord from the wall jack into the back of the MFC, in the jack labeled LINE.

  • Page 40: Special Line Considerations

    Special line considerations Roll-over phone lines A roll-over phone system is a group of two or more separate telephone lines that pass incoming calls to each other if they are busy. The calls are usually passed down or “rolled over” to the next available phone line in a preset order.

  • Page 41: Converting Telephone Wall Outlets

    Converting telephone wall outlets There are three ways to convert to an RJ11 jack. The first two ways may require assistance from the telephone company. You can change the wall outlets from one RJ14 jack to two RJ11 jacks. Or, you can have an RJ11 wall outlet installed and slave or jump one of the phone numbers to it.

  • Page 42: Installing Mfc, External Two-Line Tad And Two-Line Telephone

    Installing MFC, external two-line tad and two-line telephone When you are installing an external two-line telephone answering device (TAD) and a two-line telephone, your MFC must be isolated on one line at both the wall jack and at the TAD. The most common connection is to put the MFC on Line 2, which is explained in the following steps.

  • Page 43: Multi-Line Connections (Pbx)

    Multi-line connections (PBX) Most offices use a central telephone system. While it is often relatively simple to connect the MFC to a key system or a PBX (Private Branch Exchange), we suggest that you contact the company that installed your telephone system and ask them to connect the MFC for you.

  • Page 44: Paper

    MFC-8840DN Manual feed tray MFC-8440 Multi-purpose tray (MP tray) MFC-8640D, MFC-8840D and MFC-8840DN Optional lower tray (Tray #2) Option for MFC-8440, MFC-8640D, MFC-8840D and MFC-8840DN Recommended paper Plain Paper: Xerox 4200DP 20 lb Hammermill Laser Paper 24 lb Transparency:...

  • Page 45: Choosing Acceptable Paper

    Do not use ink jet paper. It may cause a paper jam and damage your MFC. The output quality depends on the paper type and paper brand. Visit us at http://solutions.brother.com and check the latest recommendations for paper that can be used with the MFC-8440, MFC-8640D, MFC-8840D and MFC-8840DN.

  • Page 46: Paper Capacity Of The Paper Trays

    (116 to 406.4 mm) MFC-8840DN) Manual feed tray Width: 2.75 to 8.66 in. Single sheet (69.8 to 220 mm) (MFC-8440) Height: 4.57 to 16.0 in. (116 to 406.4 mm) Paper tray (Tray #1) A4, Letter, Legal, B5 (ISO), 250 sheets...

  • Page 47: Paper Specifications For Each Paper Tray

    Paper specifications for each paper tray Model MFC-8440 MFC-8640D, MFC-8840D and MFC-8840DN Paper Multi- Plain paper, Bond paper, types purpose Recycled paper, tray Envelope , Labels , and Transparency Manual Plain paper, Bond paper, feed tray Recycled paper, Envelope, Labels, and...

  • Page 48: How To Load Paper

    How to load paper To load paper or other media in the paper tray Pull the paper tray completely out of the MFC. While pressing the paper guide release lever, slide the adjusters to fit the paper size. Check that the guides are firmly in the slots. For Legal size paper, press the universal guide release button and pull out the back of the paper tray.
  • Page 49 Fan the stack of paper well to avoid paper jams and misfeeds. Put paper in the paper tray. Check that the paper is flat in the tray, below the maximum paper mark, and that the paper guide is flush against the paper stack.

  • Page 50: To Load Paper Or Other Media In The Manual Feed Tray (For Mfc-8440)

    To load paper or other media in the manual feed tray (For MFC-8440) When printing envelopes and labels you should only use the manual feed tray. Open the manual feed tray. Slide the paper guides to fit the paper size.

  • Page 51: To Load Paper Or Other Media In The Multi-Purpose Tray (Mp Tray) (For Mfc-8640D, Mfc-8840D And Mfc-8840Dn)

    To load paper or other media in the multi-purpose tray (MP tray) (For MFC-8640D, MFC-8840D and MFC-8840DN) When printing envelopes and labels you should only use the multi-purpose tray. Open the MP tray and lower it gently. Pull out and unfold the MP tray support flap. MP tray support flap When loading paper in the MP tray, make sure it touches the back of the tray.
  • Page 52 You can place up to 3 envelopes or up to 50 sheets of 20 lb or 80 g/m paper in the MP tray. While pressing the paper-guide release lever, slide the paper guide to fit the paper size. When you put paper in the MP tray, please remember the following: ■...

  • Page 53: To Use Automatic Duplexing For Fax, Copy And Print Operations (For Mfc-8640D, Mfc-8840D And Mfc-8840Dn)

    To use Automatic Duplexing for fax, copy and print operations (For MFC-8640D, MFC-8840D and MFC-8840DN) If you want to print on both sides of the paper using the Duplex feature for fax, copy or print, you will need to set the Paper Adjustment Lever to the size of paper you are using.

  • Page 54: On-Screen Programming

    On-screen programming User-friendly programming Your MFC is designed to be easy to use with LCD on-screen programming using the navigation keys. User-friendly programming helps you take full advantage of all the menu selections your MFC has to offer. Since your programming is done on the LCD, we have created step-by-step on-screen instructions to help you program your MFC.

  • Page 55: Navigation Keys

    Navigation keys * Access the menu * Go to the next menu level * Accept an option * Exit the menu by pressing repeatedly * Go back to the previous menu level * Scroll through the current menu level * Go back to the previous menu level * Go forward to the next menu level...
  • Page 56 Then set an option by pressing when that option appears on the LCD. The LCD will then show the next menu level. Press to scroll to your next menu selection. Press When you finish setting an option, the LCD shows Accepted. to scroll backward if you passed your choices or want to save keystrokes.
  • Page 57 Menu To access the menu, press Press the Menu numbers. (ex. Press 1, 1 for Mode Timer) — — to select to select to accept exit Main Menu Submenu Menu Options Descriptions Page Selections — Sets how long the 1.General 1.Mode Timer 0 Sec MFC will stay in Copy...
  • Page 58 — Selects the tray that 4-11 7.Tray Tray#1 Only will be used for Copy Use:Copy MP Only mode. (For MFC-8440, Auto this menu doesn't appear.) (If you have the optional tray #2, see page 3-15) — Selects the tray that 4-12 8.Tray...
  • Page 59 Press the Menu numbers. (ex. Press 1, 1 for Mode Timer) — — to select to select to accept exit Main Menu Submenu Menu Options Descriptions Page Selections Sets the number of 2.Fax 1.Setup 1.Ring Delay rings before the MFC Receive answers in FAX or (In Fax mode...
  • Page 60 Press the Menu numbers. (ex. Press 1, 1 for Mode Timer) — — to select to select to accept exit Main Menu Submenu Menu Options Descriptions Page Selections — Set the time of day in 6-19 2.Fax 2.Setup Send 3.Delayed 24 hour format that (Continued) (Continued)
  • Page 61 Press the Menu numbers. (ex. Press 1, 1 for Mode Timer) — — to select to select to accept exit Main Menu Submenu Menu Options Descriptions Page Selections — Sets up a Group 2.Fax 3.Set Auto 3.Setup number for Dial Groups (Continued) Broadcasting.
  • Page 62 Press the Menu numbers. (ex. Press 1, 1 for Mode Timer) — — to select to select to accept exit Main Menu Submenu Menu Options Descriptions Page Selections — Prohibits most 6-23 2.Fax 0.Miscellaneous 1.Mem functions except Security (Continued) receiving faxes into memory.
  • Page 63 Press the Menu numbers. (ex. Press 1, 1 for Mode Timer) — — to select to select to accept exit Main Menu Submenu Menu Options Descriptions Page Selections — Selects the 4.Printer 1.Emulation Auto Emulation mode. Software HP LaserJet User’s BR-Script 3 Guide —...
  • Page 64 Press the Menu numbers. (ex. Press 1, 1 for Mode Timer) — — to select to select to accept exit If your machine is MFC-8840DN or you installed optional LAN board (NC-9100h), the LCD shows the following LAN menu. Main Menu Submenu Menu Options...
  • Page 65 Press the Menu numbers. (ex. Press 1, 1 for Mode Timer) — — to select to select to accept exit Main Menu Submenu Menu Options Descriptions Page Selections Enter the mail (60 characters) 6.LAN 2.Setup 1.Mail address. Internet Address (MFC-8840DN or option) Enter the SMTP 2.SMTP Server...
  • Page 66 Press the Menu numbers. (ex. Press 1, 1 for Mode Timer) — — to select to select to accept exit Main Menu Submenu Menu Options Descriptions Page Selections Automatically checks 6.LAN 3.Setup Mail 1.Auto the POP3 server for Polling (option) new messages.
  • Page 67 Press the Menu numbers. (ex. Press 1, 1 for Mode Timer) — — to select to select to accept exit Main Menu Submenu Menu Options Descriptions Page Selections Select On to use the 6.LAN 6.Setup Misc. 1.Netware MFC on a Netware (option) network.
  • Page 68 If you have the optional paper tray, the LCD displays these Menu Menu options. ( (For MFC-8440 with the optional paper tray #2) Main Menu Submenu Menu Options Descriptions Page Selections — Select the tray that 4-11 1.General 7.Tray Tray#1 Only...

  • Page 69: Getting Started

    Getting started Initial Setup Setting the Date and Time Your MFC displays the date and time and if you set up the Station ID it prints on every fax you send. If there is a power failure, you may have to reset the date and time. All other settings will not be affected. Menu Press 02.Date/Time...

  • Page 70: Setting The Station Id

    Setting the Station ID You should store your name or company name and fax number and telephone number to be printed on all fax pages that you send. Menu Press 03.Station ID Enter your fax number (up to 20 digits). Fax: Press Enter &...

  • Page 71: Entering Text

    Entering text When you are setting certain functions, such as the Station ID, you may need to type text into the MFC. Most number keys have three or four letters printed above them. The keys for do not have printed letters because they are used for special characters. By pressing the appropriate number key repeatedly, you can access the character you want.

  • Page 72: Special Characters And Symbols

    Special characters and symbols Press , and then press to move the cursor under the special character or symbol you want. Then press to select it. Press (space) ! " # $ % & ’ ( ) + , - . / Press : ;...

  • Page 73: General Setup

    2 Mins, 5 Mins or Off. ▲▼ Select & Set Press Setting the Paper Type To get the best print quality, set the MFC for the type of paper you are using. For MFC-8440 Menu Press 12.Paper Type ▲ Plain —OR— Thick If you have the optional paper tray, ▼...

  • Page 74: Setting The Paper Size

    For MFC-8640D, MFC-8840D and MFC-8840DN Menu Press to set the 12.Paper Type paper type for MP Tray. 1.MP Tray 2.Tray #1 —OR— 3.Tray #2 Menu Press to set the ▲▼ Select & Set paper type for Tray #1. —OR— Menu If you have the optional paper tray, press to set the paper type for Tray #2.
  • Page 75 With optional paper tray (LT-5000) Menu Press to set the 13.Paper Size paper size for Tray #1. 1.Tray #1 —OR— 2.Tray #2 ▲▼ Select & Set Menu Press to set the paper size for Tray #2 Press to select A4, Letter, Legal, Executive, A5, A6, B5 and B6.

  • Page 76: Setting The Ring Volume

    Setting the Ring Volume You can adjust the ring volume when your MFC is idle (not being used). You can turn the ring Off or you can select the ring volume level. Menu Press 14.Volume 1.Ring Press to select ▲ (Low, Med, High or Off).

  • Page 77: Setting The Speaker Volume

    Setting the Speaker Volume You can adjust the MFC’s one-way speaker volume. Menu Press 14.Volume 3.Speaker Press to select ▲ (Low, Med, High or Off). ▼ High Press ▲▼ Select & Set Stop/Exit Press —OR— Hook In Fax mode, you can adjust the speaker volume by pressing and then selecting a speaker volume level.

  • Page 78: Sleep Time

    Sleep Time Setting the Sleep Time reduces power consumption by turning off the fuser inside the MFC, while it is idle. You can choose how long the MFC is idle (from 00 to 99 minutes) before it goes into sleep mode.

  • Page 79: Setting The Tray Use For Copy Mode

    Setting the Tray Use for Copy mode If your MFC is a MFC-8440 without the optional tray #2, you can skip this setting. MFC-8440 The default setting of Auto allows your MFC to choose the optional Tray #2 when paper is out in Tray #1 or when the size of the original will fit best on the paper in Tray #2.

  • Page 80: Setting The Tray Use For Fax Mode

    Auto Reduction. (See Printing a reduced incoming fax (Auto Reduction) on page 5-5.) Setting the LCD Contrast You can change the contrast to help the LCD look lighter or darker. (MFC-8440) 19.LCD Contrast Menu Press...

  • Page 81: Setup Receive

    Setup Receive Basic receiving operations Choosing the Receive Mode There are four different Receive Modes for your MFC. You can choose the mode that best suits your needs. How it works When to use it The MFC automatically For dedicated fax lines. Fax Only answers every call as a (automatic receive)

  • Page 82: To Select Or Change Your Receive Mode

    To select or change your Receive Mode Menu Press 01.Receive Mode ▲ Fax Only Press to select Fax/Tel Fax Only, Fax/Tel, ▼ External TAD External TAD or Manual. ▲▼ Select & Set Press Stop/Exit Press If you are changing the Receive Mode while in another operation, the LCD will return to that operation.

  • Page 83: Setting The F/T Ring Time (Fax/Tel Mode Only)

    Setting the F/T Ring Time (Fax/Tel mode only) If you set the Receive Mode to Fax/Tel, you’ll need to decide how long the MFC will signal you with its special pseudo/double-ring when you have a voice call. (If it’s a fax call, the MFC prints the fax.) This pseudo/double-ring happens after the initial ringing from the phone company.

  • Page 84: Easy Receive

    Easy Receive Start When you use this feature, you don’t have to press or the Fax Receive Code when you answer a fax call. Selecting On allows the MFC to receive fax calls automatically, even if you lift the handset of an extension or external phone.

  • Page 85: Printing A Reduced Incoming Fax (Auto Reduction)

    Printing a reduced incoming fax (Auto Reduction) If you choose On, the MFC automatically reduces an incoming fax to fit on one page of letter, legal or A4 size paper, regardless of the paper size of the original. The MFC calculates the reduction ratio by using the page size of the original and your Paper Size setting Menu If it is not illuminated in green, press...

  • Page 86: Setting The Print Density

    Setting the Print Density You can adjust print density, making your printed pages darker or lighter. If it is not illuminated in green, press Menu Press 21.Setup Receive 6.Print Density Press to make the print darker. —OR— Select & Set Press to make the print lighter.

  • Page 87: Advanced Receiving Operations

    Advanced receiving operations Operation from extension telephones If you answer a fax call on an extension telephone, or an external telephone in the EXT. jack, you can make your MFC take the call by using the Fax Receive Code. When you press the Fax Receive Code , the MFC starts to receive a fax.

  • Page 88: Using A Cordless External Handset

    Using a cordless external handset If your cordless telephone is connected to the EXT. jack of the MFC and you typically carry the cordless handset elsewhere, it is easier to answer calls during the Ring Delay. If you let the MFC answer first, Hook you will have to go to the MFC so you can press to transfer the...

  • Page 89: Polling

    Polling Polling is the process of retrieving faxes from another fax machine. You can use your MFC to ‘poll’ other machines, or you can have someone poll your MFC. Everyone who is involved in Polling needs to set up their fax machines for Polling.

  • Page 90: Setting Up Sequential Polling Receive

    Setting up Sequential Polling Receive Your MFC can ask for faxes from several fax units in a single operation (Sequential Polling Receive). Afterwards, a Sequential Polling Report will be printed. If it is not illuminated in green, press Menu Press 21.Setup Receive 7.Polling RX Press...

  • Page 91: Telephone Services

    Please call your telephone company for availability and rates. What does Brother’s ‘Distinctive Ring’ do? The Brother MFC has a Distinctive Ring feature that allows you to use your MFC to take full advantage of the telephone company’s Distinctive Ring service. The new phone number on your line can just receive faxes.

  • Page 92: Do You Have Voice Mail

    Before you choose the ring pattern to register You can only register one Distinctive Ring pattern with the MFC. Some ring patterns cannot be registered. The ring patterns below are supported by your Brother MFC. Register the one your telephone company gives you. Ring...

  • Page 93: Registering The Distinctive Ring Pattern

    ■ The MFC will only answer calls to its registered number. ■ The first two rings are silent on the MFC. This is because the fax must «listen» to the ring pattern (to compare it to the pattern that was ‘registered’). (Other telephones on the same line will ring.) ■...

  • Page 94: Caller Id

    Caller ID The Caller ID feature lets you use the Caller ID subscriber service offered by many local telephone companies. This service provides you, by means of the LCD, the name or telephone number of your caller as the line rings. After a few rings, the LCD shows the telephone number of your caller (or name, if available).

  • Page 95: Viewing Caller Id List

    Viewing Caller ID List Caller ID memory stores information for up to thirty calls. When the thirty-first call comes in, information about the first call is erased. You can scroll through Caller ID information to review those calls made to your MFC.

  • Page 96: Setup Send

    Setup Send How to Fax You can send faxes from the ADF (Automatic Document Feeder) or from the scanner glass. Enter Fax mode Before sending faxes, make sure ) is illuminated in green. If not, press ) to enter Fax mode. The default setting is Fax.

  • Page 97: Faxing From The Adf

    Faxing from the ADF ADF Document If it is not illuminated in Support Extension green, press Document ). Pull out the ADF Output Support Document Support Flap Extension. Unfold the ADF Document Output Support Flap. Fan the pages well and stagger them at an angle.

  • Page 98: Faxing From The Scanner Glass

    Faxing from the scanner glass You can use the scanner glass to fax pages of a book or one page at a time. The originals can be up to letter, A4 or legal size (8.5 inches Stop/Exit to 14 inches). To cancel, press If it is not illuminated in green, press ).

  • Page 99: Faxing Legal Size Originals From The Scanner Glass

    Faxing legal size originals from the scanner glass When originals are legal size, you need to set the Glass Fax Size to Legal. If you do not, the bottom portion of the faxes will be missing. If it is not illuminated in green, press Menu Press Press...

  • Page 100: Automatic Transmission

    Automatic transmission This is the easiest way to send a fax. You must not pick up the handset of the external phone or press Hook to listen for a dial tone. If it is not illuminated in green, press ). Place the original face up in the ADF, or face down on the scanner glass.

  • Page 101: Basic Sending Operations

    Basic sending operations Sending faxes using multiple settings When you send a fax you can choose any combination of these settings: cover page, contrast, resolution, overseas mode, delayed fax timer, polling transmission or real time transmission. After each setting is accepted, the LCD will ask if you want to enter more settings: Press to select more settings.

  • Page 102: Fax Resolution

    Start Press to send the fax from the ADF. The MFC starts scanning the first page. If you are using the scanner glass, go to Step 7. Start To send a single page, press (or press again). The MFC starts sending the original. —OR—...

  • Page 103: Manual And Automatic Fax Redial

    Manual and automatic fax Redial If you are sending a fax manually and the line is busy, press Redial/Pause Start , and then press to try again. If you want to make a second call to the last number dialed, you can save time by Redial/Pause Start pressing...

  • Page 104: Dual Access

    Dual Access You can dial a number, and begin scanning the fax into memory— even when the MFC is receiving, sending or printing a fax from memory. The LCD shows the new job number. If you get a Out Of Memory message while scanning the first Stop/Exit page of a fax, press to cancel scanning.

  • Page 105: Real Time Transmission

    Real Time Transmission When you are sending a fax, the MFC will scan the originals into the memory before sending. Then, as soon as the phone line is free, the MFC will start dialing and sending. If the memory becomes full, the MFC will send the original in real time (even if Real Time TX is set to Off).

  • Page 106: Checking Job Status

    Check which jobs are still waiting in the memory to be sent. (If there are no jobs, the LCD shows No Jobs Waiting.) Menu Press 26.Remaining Jobs ▲ #001 12:34 BROTHER If you have more than one job #002 15:00 BIC waiting, press ▼ #003 17:30 ABCDEFG scroll through the list.

  • Page 107: Advanced Sending Operations

    Advanced sending operations Composing the electronic Cover Page The Cover Page is created at the receiving machine. Your Cover Page includes the name stored in the One-Touch or Speed-Dial memory. If you’re dialing manually, the name is left blank. The Cover Page shows your Station ID and the number of pages you’re sending.

  • Page 108: Composing Your Own Comments

    Composing your own comments You can set up two comments of your own. If it is not illuminated in green, press Menu Press 22.Setup Send 8.Coverpage Msg Press to choose 5 or ▲ 6 for your own comment. ▼ Press ▲▼...

  • Page 109: Cover Page For The Next Fax Only

    Cover page for the next fax only This feature does not work without the Station ID. So make sure it has been set. (See Setting the Station ID on page 4-2.) If you only want to send a Cover Page with a particular fax, this Cover Page will include the number of pages in your original.

  • Page 110: Send A Cover Page For All Faxes

    Send a cover page for all faxes This feature does not work without the Station ID. Please be sure it has been set before continuing. (See Setting the Station ID on page 4-2.) You can set the MFC to send a cover page whenever you send a fax. The number of pages in your fax is not included when you use this setting.

  • Page 111: Broadcasting

    ‘broadcast’ faxes to as many as 290 different numbers (MFC-8640D) or 390 different numbers (MFC-8440/8840D/8840DN). However, the available memory will vary depending on the types of jobs in the memory and the number of locations used for broadcasting. If you broadcast to the maximum numbers available, you will not be able to use Dual Access and Delayed fax.
  • Page 112 Enter the next number. (Example: Speed-Dial number) When the LCD displays the fax number of the other party, press Enter another fax number. (Example: Manual dialing using the dial pad.) Start Press If you are using the scanner glass, go to Step 8. To send a single page, Start press...

  • Page 113: Overseas Mode

    Overseas Mode If you are having difficulty sending a fax overseas due to possible interference on the phone line, we recommend that you turn on the Overseas Mode. After you send a fax using this feature, the feature will turn itself off. If it is not illuminated in green, press ).

  • Page 114: Delayed Fax

    Delayed Fax During the day you can store up to 50 faxes in the memory to be sent within 24 hours. These faxes will be sent at the time of day you enter in Step 3. Press to accept it, or enter another time for the faxes to be sent.

  • Page 115: Delayed Batch Transmission

    Delayed Batch Transmission Before sending the delayed faxes, your MFC will help you economize by sorting all the faxes in the memory by destination and scheduled time. All delayed faxes that are scheduled to be sent at the same time to the same fax number will be sent as one fax to save transmission time.

  • Page 116: Setting Up Polled Transmission

    Setting up Polled Transmission Polled Transmission is when you set up your MFC to wait with a paper original so another fax machine can call and retrieve it. If it is not illuminated in green, press ). Place the original that is going to be retrieved face up in the ADF, or face down on the scanner glass.

  • Page 117: Memory Security

    PC printing ■ PC scanning To print the faxes in memory, turn Memory Security Off. Setting up the password If you forget the Memory Security password, please call Brother Customer Service. (See For Customer Service on page i.) Menu Press 20.Miscellaneous 1.Mem Security...

  • Page 118: Turning Memory Security On

    Turning Memory Security on Menu Press 20.Miscellaneous 1.Mem Security Press to select ▲ Set Security Set Security. ▼ Set Password ▲▼ Select & Set Press Enter the registered 4-digit password. Press The MFC goes offline and the LCD shows Secure Mode. If there is a power failure, the data in the memory will remain for up to 4 days.

  • Page 119: Auto Dial Numbers And Dialing Options

    (See One-Touch Dialing on page 7-5.) One-Touch keys are the 20 keys (numbers 01–40) located on the left side of the control panel. (For USA only) The Brother fax back system number has been preprogrammed on One-Touch key Menu Press 23.Set Auto Dial...

  • Page 120: Storing Speed-Dial Numbers

    Search/Speed Dial have to press a few keys ( , the three-digit Start number, and ). The MFC-8640D can store 200 Speed-Dial numbers and the MFC-8440/8840D/8840DN can store 300 Speed-Dial numbers. Menu Press 23.Set Auto Dial 2.Speed-Dial Use the dial pad to enter a...

  • Page 121: Changing One-Touch And Speed-Dial Numbers

    Press to select 23.Set Auto Dial Fax/Tel. Press #005 ▲ Fax/Tel Enter the phone or fax number (up ▼ E-Address to 20 digits). Press ▲▼ Select & Set Use the dial pad to enter the name (up to 15 characters). Press (You can use the chart on page 4-3 to help you enter letters.) —OR—...

  • Page 122: Setting Up Groups For Broadcasting

    Finally, you can have up to six small Groups, or you can assign up to 239 numbers (MFC-8640D) or up to 339 numbers (MFC-8440/8840D/8840DN) to one large Group. (See Storing Speed-Dial numbers on page 7-2 and Changing One-Touch and Speed-Dial numbers on page 7-3.)

  • Page 123: Dialing Options

    Stop/Exit Press You can print a list of all One-Touch and Speed-Dial numbers. (See Printing reports on page 9-3.) Group numbers will be marked in the column of 'Group'. Dialing options When you dial using an auto dial number, the LCD shows the name you’ve stored, or if you haven’t stored a name, the fax number you’ve stored.

  • Page 124: Speed-Dialing

    Speed-Dialing If it is not illuminated in green, press ). Place the original face up in the ADF, or face down on the scanner glass. Search/Speed Dial Press , and then the three-digit Speed-Dial number. (See Storing Speed-Dial numbers on page 7-2.) Start Press...

  • Page 125: Access Codes And Credit Card Numbers

    Access codes and credit card numbers Sometimes you may want to choose from several long distance carriers when you make a call. Rates may vary depending on the time and destination. To take advantage of low rates, you can store the access codes or long-distance carriers and credit card numbers as One-Touch and Speed-Dial numbers.

  • Page 126: Pause

    Pause Redial/Pause Press to insert a 3.5-second pause between Redial/Pause numbers. If you are dialing overseas, you can press as many times as needed to increase the length of the pause. Tone or Pulse (Canada only) If you have a Pulse dialing service, but need to send Tone signals (for example, for telephone banking), follow the instructions below.

  • Page 127: Remote Fax Options

    Remote Fax Options Fax Forwarding/Paging You cannot use Paging and Fax Forwarding at the same time. After you have selected the Paging or Fax Forwarding feature, Fax Storage is set to On automatically. Programming a Fax Forwarding number When Fax Forwarding is set to On, your MFC stores the received fax in the memory.

  • Page 128: Programming Your Pager Number

    Programming your pager number When Paging is selected, your MFC dials the pager number you’ve programmed, and then dials your Personal Identification Number (PIN). This activates your pager so you will know that you have a fax message in the memory. Menu Press 25.Remote Fax Opt...

  • Page 129: Setting Fax Storage

    Setting Fax Storage If you set Fax Storage to ON, you will be able to retrieve fax messages from another location using Fax Forwarding, Paging, or Remote Retrieval operations. The LCD will show when you have a fax stored in memory. Menu Press 25.Remote Fax Opt...

  • Page 130: Setting Your Remote Access Code

    Setting your Remote Access Code The remote access code lets you access the Remote Retrieval features when you are away from your MFC. Before you use the remote access and retrieval features, you have to set up your own code. The default code is inactive code (--- Menu Press 25.Remote Fax Opt...

  • Page 131: Remote Retrieval

    Remote Retrieval You can call your MFC from any telephone or fax machine using touch tone, then use the Remote Access Code and remote commands to retrieve fax messages. Be sure to cut out the Remote Retrieval Access Card on the last page and keep it with you at all times.

  • Page 132: Remote Commands

    Remote commands Follow the commands below to access features when you are away from the MFC. When you call the MFC and enter your Remote Access Code (3 digits followed by ), the system will give two short beeps and you must enter a remote command. Remote commands Operation details Change the Fax...

  • Page 133: Retrieving Fax Messages

    Retrieving fax messages Dial your fax number. When your MFC answers, immediately enter your Remote Access Code (3 digits followed by ). If you hear one long beep, you have messages. As soon as you hear two short beeps, use the dial pad to press Wait for the long beep, and then use the dial pad to enter the number of the remote fax machine where you want your fax...

  • Page 134: Printing Reports

    Printing reports MFC settings and activity You need to set up the Transmission Verification Report and Activity Report Interval in the menu table. Menu Press 24.Setup Reports —OR— 1.Transmission 2.Act.Interval Menu Press ▲▼ Select & Set Customizing the Transmission Verification Report You can use the Transmission Report as proof that you sent a fax.

  • Page 135: Setting The Fax Activity Report Interval

    Setting the Fax Activity Report Interval You can set the MFC to print activity reports at specific intervals (every 50 faxes, 6, 12 or 24 hours, 2 or 7 days). If you set the interval to Off, you can print the report by following the Steps on the next page.

  • Page 136: Printing Reports

    Printing reports Five reports are available: Prints the Help List so you can see at-a-glance 1.Help List how to quickly program your MFC. Lists names and numbers stored in the 2.Auto Dial One-Touch and Speed-Dial memory, in numerical order. Lists information about the last incoming and 3.Fax Activity outgoing faxes.

  • Page 137: Making Copies

    Making copies Using the MFC as a copier You can use your MFC as a copier, making up to 99 copies at a time. Enter Copy mode (Copy) Before making copies, make sure that is illuminated (Copy) in green. If it is not, press to enter Copy mode.

  • Page 138: Temporary Copy Settings

    Tray Select Sort N in 1 Duplex/N in 1 (For MFC-8440) or (For MFC-8640D, MFC-8840D and MFC-8840DN). These settings are temporary, and the MFC returns to Fax mode 1 minute after it finishes copying. If you want to use these temporary settings again, place the next original in the ADF or on the scanner glass within that time.

  • Page 139: Making A Single Copy From The Adf

    Making a single copy from the ADF (Copy) Press to illuminate it in green. Place the original face up in the ADF. Start Press Do NOT pull on the original while copying is in progress. Stop/Exit To stop copying and eject the original, press Making multiple copies from the ADF (Copy) Press...

  • Page 140: Single Or Multiple Copies Using The Scanner Glass

    Single or multiple copies using the scanner glass You can make multiple copies using the scanner glass. Multiple copies will be stacked (all copies of page 1, then all copies of page 2, and so on). Use the Temporary Copy keys to choose more settings.

  • Page 141: Out Of Memory Message

    Out of Memory message If the Out Of Memory message Out of Memory Stop/Exit appears, press to cancel or Copy:Press Start Start to copy scanned pages. You will Quit:Press Stop need to clear some jobs from the memory before you can continue. To gain extra memory, you can turn off Fax Storage.

  • Page 142: Using The Copy Keys (Temporary Settings)

    Using the copy keys (Temporary settings) When you want to change the settings only for the next copy, use the Temporary Copy Keys. Temporary Copy keys You can use different combinations. The large LCD shows your current Copy mode settings. Enlg/Red:100% Duplex N in 1 Quality :Auto...

  • Page 143: Enlarge/Reduce

    Enlarge/Reduce You can select the following enlargement or reduction ratios. Auto sets the MFC to calculate the reduction ratio that fits the size of your paper. Custom allows you to enter a ratio from 25% to 400%. Enlarge/Reduce Press 100% 104% (EXE →...

  • Page 144: Quality (Type Of Original)

    Press to select the enlargement or reduction ratio you want. Press —OR— You can select Custom and press Use the dial pad to enter an enlargement or reduction ratio from 25% to 400%. Press (For example, press to enter 53%.) Start Press —OR—...

  • Page 145: Sorting Copies Using The Adf

    Sorting copies using the ADF If you want to sort multiple copies, use the ADF. Pages will be printed in the order 123, 123, 123, and so on. Copy Press ) to illuminate it in green. Place the original face up in the ADF. Use the dial pad to enter the number of copies you want (up to 99).

  • Page 146: Tray Select

    #2 (XXX)* MP Tray Menu * XXX is the paper size you set in For MFC-8440 the LCD displays the tray use selections only if the optional paper tray is installed. Downloaded from ManualsPrinter.com Manuals 10 - 10 MAKING COPIES...

  • Page 147: Duplex/N In 1

    N in 1 2 in 1 (P) Duplex/N in 1 (MFC-8640D/ 2 in 1 (L) 8840D/ 8840DN) 4 in 1 (P) N in 1 (MFC-8440) 4 in 1 (L) — Duplex(1 in 1) Portrait1 (MFC-8640D/ 8840D/8840DN) Portrait2 Single Sided Double Sided...

  • Page 148: Duplex/N In 1 Copy

    Duplex/N in 1 copy N in 1 copy You can save paper by copying either two or four pages onto one page. Please make sure paper size is set to A4, Letter or Legal. (Copy) Press to illuminate it in green. Place the original face up in the ADF, or face down on the scanner glass.

  • Page 149: Poster

    ■ (P) means Portrait and (L) means Landscape. ■ You can also combine the N in 1 and Duplex operations. (See Duplex (2 in 1) and Duplex (4 in 1) (For MFC-8640D, MFC-8840D and MFC-8840DN) on page 10-16.) ■ For 2 in 1(P), 2 in 1(L), 4 in 1 (P) or 4 in 1 (L), you can not use the Enlarge/Reduce setting.

  • Page 150: Duplex (1 In 1) (For Mfc-8640D, Mfc-8840D And Mfc-8840Dn)

    Duplex (1 in 1) (For MFC-8640D, MFC-8840D and MFC-8840DN) Make a double-sided copy from a single-sided original Copy Press ) to illuminate it in green. Place the original face up in the ADF, or face down the scanner glass. Use the dial pad to enter the number of copies you want (up to 99).
  • Page 151 Make a double-sided copy from a double-sided original Copy Press ) to illuminate it in green. Place the original face up in the ADF. Duplex/N in 1 Press to select Duplex(1 in 1). Press Press to select Portrait2 or Landscape1. Press Press to select Double Sided for the original.

  • Page 152: Duplex (2 In 1) And Duplex (4 In 1) (For Mfc-8640D, Mfc-8840D And Mfc-8840Dn)

    Duplex (2 in 1) and Duplex (4 in 1) (For MFC-8640D, MFC-8840D and MFC-8840DN) (Copy) Press to illuminate it in green. Place the original face up in the ADF, or face down on the scanner glass. Use the dial pad to enter the number of copies you want (up to 99).

  • Page 153: Changing The Default Copy Settings

    Changing the default copy settings You can adjust the copy settings that are shown in the chart. These settings will stay until you change them again. Submenu Menu Selections Options Factory Settings — 1.Quality Text Auto Photo Auto — 2.Contrast Quality Menu Press...

  • Page 154: Important Information

    Important information Standard telephone and FCC Notices These notices are in effect on models sold and used only in the United States. When programming emergency numbers or making test calls to emergency numbers: ■ Remain on the line and briefly explain to the dispatcher the reason for the call before hanging up.
  • Page 155 If you have questions about what will disable alarm equipment, call your telephone company or a qualified installer. If you are not able to solve a problem with your MFC, call Brother Customer Service. (See Brother numbers on page i.) WARNING...

  • Page 156: Federal Communications Commission (Fcc) Declaration Of Conformity (Usa Only)

    Bridgewater, NJ 08807-0911 USA TEL: (908) 704-1700 declares, that the products Product Name: MFC-8440, MFC-8640D, MFC-8840D and MFC-8840DN comply with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

  • Page 157: Important

    ■ Call the dealer or an experienced radio/TV technician for help. Important Changes or modifications not expressly approved by Brother Industries, Ltd. could void the user’s authority to operate the equipment. Important – about the interface cable A shielded interface cable should be used to ensure compliance with the limits for a Class B digital device.

  • Page 158: Fda Regulations

    Use of controls, adjustments or performance of procedures other than those specified in this manual may result in hazardous invisible radiation exposure. WARNING Changes or modifications not expressly approved by Brother Industries, Ltd. may void the user’s authority to operate the equipment. Internal laser radiation Max.

  • Page 159: Important Safety Instructions

    Important safety instructions Read all of these instructions. Save them for later reference. Follow all warnings and instructions marked on the product. Switch off before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. Do not use this product near water. Do not place this product on an unstable cart, stand, or table.
  • Page 160 Refer all servicing to a Brother Authorized Service Center. For the location of your nearest Brother Authorized Service Center, please call In USA: 1-800-284-4357 or In Canada: 1-877-BROTHER.

  • Page 161: Trademarks

    Trademarks The Brother logo is a registered trademark of Brother Industries, Ltd. Brother is a registered trademark of Brother Industries, Ltd. Multi-Function Link is a registered trademark of Brother International Corporation. © Copyright 2004 Brother Industries, Ltd. All rights reserved.

  • Page 162: Troubleshooting And Routine Maintenance

    MFC identifies the problem and displays an error message. The most common error messages are shown below. You can correct most problems by yourself. If you need additional help, call the Brother fax back system (USA only). In USA only: 1-800-521-2846 ERROR MESSAGES...
  • Page 163 The fuser cover is open. Please close the jam clear cover. Fuser Open (See Paper jams on page 12-6.) MFC has a mechanical problem. Call Brother Customer Service and Machine Error tell them the Machine Error number. In USA: 1-800-284-4329 In Canada: 1-877-BROTHER Downloaded from ManualsPrinter.com Manuals...
  • Page 164 If the MFC cannot reset itself and return to the date and time prompt, it will display Machine Error XX. Please call Brother Customer Service and tell them the Machine Error number: In USA:...

  • Page 165: Original Jams

    ERROR MESSAGES ERROR CAUSE ACTION MESSAGE The paper is jammed in the MFC. See Paper jams on page 12-6 or Paper Jam Paper is jammed in the duplex tray (For MFC-8640D, MFC-8840D and MFC-8840DN) on page 12-11. Toner cartridge is not installed. Reinstall the toner cartridge.

  • Page 166: Original Is Jammed Inside The Adf Unit

    Original is jammed inside the ADF unit. Take out any paper from the ADF that is not jammed. Lift the document cover. Pull the jammed original out to the right. Close the document cover. Stop/Exit Press —OR— Take the ADF support out of the ADF unit. Pull the jammed original out to the right.

  • Page 167: Paper Jams

    Paper jams To clear paper jams, please follow the steps in this section. WARNING After you have just used the MFC, some parts inside the MFC are extremely hot. When you open the front cover or back output tray of the MFC, never touch the shaded parts shown in the following diagram.
  • Page 168 Pull the paper tray completely out of the MFC. Pull the jammed paper up and out of the MFC. Press the cover release button and then open the front cover. Pull out the drum unit assembly. Pull the jammed paper up and out of the MFC.
  • Page 169 WARNING To prevent damage to the MFC caused by static electricity, do not touch the electrodes shown in the following diagram. Open the back output tray. Pull the jammed paper out of the fuser unit. If the paper jam can be cleared, go to Step 7. If you have to pull the paper toward the back of the MFC, the fuser may get dirty with toner powder and it may scatter on the next printouts.
  • Page 170 WARNING After you have just used the MFC, some internal parts of the MFC are extremely HOT! Wait for the MFC to cool down before you touch the internal parts of the MFC. HOT! Back view Open the jam clear cover (fuser cover). Pull the jammed paper out of the fuser unit.
  • Page 171 Push the lock lever down and take the toner cartridge out of the drum unit assembly. Take out the jammed paper if there is any inside the drum unit. Put the drum unit assembly back in the MFC. Put the paper tray in the MFC. Close the front cover.

  • Page 172: Paper Is Jammed In The Duplex Tray (For Mfc-8640D, Mfc-8840D And Mfc-8840Dn)

    Paper is jammed in the duplex tray (For MFC-8640D, MFC-8840D and MFC-8840DN) Pull the duplex tray and paper tray out of the MFC. Pull the jammed paper out of the MFC. Put the duplex tray and paper tray back into the MFC. Downloaded from ManualsPrinter.com Manuals 12 - 11 TROUBLESHOOTING AND ROUTINE MAINTENANCE...
  • Page 173 ■ The Jam Duplex message appears if you remove a sheet of paper from the Face Down Output Tray after only one side has printed. ■ If the Paper Adjustment Lever for Duplex Printing is not set correctly for the paper size, paper jams may occur and the printing will be out of position on the page.

  • Page 174: If You Are Having Difficulty With Your Mfc

    If the copy looks bad, clean the and bottom of sentences are scanner area. If there is still problem, call Brother Customer Service at cut off. 1-800-284-4329 (in USA) or 1-877-BROTHER (in Canada).
  • Page 175 MFC is sending or receiving a fax, the signal can temporarily interrupt or disrupt the fax data. Brother’s ECM feature should help overcome this problem. This condition is related to the telephone system industry and is common to all devices that send and receive information on a single, shared line with custom features.
  • Page 176 I print them. allow for this. Scanning Difficulties TWAIN errors appear while Make sure the Brother TWAIN driver is selected as the primary source. ® scanning. In PaperPort , click Scan in the File menu and select the Brother TWAIN driver.
  • Page 177 If you are using Windows 98/98SE/Me, select ‘Printer Settings’ from characters are missing or the ‘Start’ menu. Select the properties of the ‘Brother MFC-8440, some characters are printed in MFC-8640D or MFC-8840D’. Click ‘Spool Setting’ on the ‘Details’ tab. their place.
  • Page 178 DIFFICULTY SUGGESTIONS Print Quality Difficulties Printed pages are curled. Thin or thick paper below the standard can cause this problem. Make sure you select the Paper Type that suits the media type you use. (See Setting the Paper Type and Media Type in Software User’s Guide on the CD-ROM.) Printed pages are smeared.

  • Page 179: Improving The Print Quality

    Improving the print quality This section provides information on the following topics: Examples of poor print Recommendation quality Check the printer’s environment. Conditions such as humidity, high temperatures, and so on may cause this print fault. (See Choosing a ABCDEFGH CDEF location on page ix.) abcdefghijk...
  • Page 180 Examples of poor print Recommendation quality If the problem is not solved after printing a few pages, the drum unit may have glue from label stock on the OPC drum surface. 3.7 in. (94 mm) Clean the drum unit as follows: 3.7 in.
  • Page 181 Examples of poor print Recommendation quality The drum unit may be damaged. Put in a new drum unit. (See Replacing the drum unit on page 12-34.) ABCDEFGH Make sure that you use paper that meets our specifications. (See About abcdefghijk A B C D paper on page 2-1.) a b c d e...
  • Page 182 Examples of poor print Recommendation quality Make sure that paper is loaded properly. Check the paper type and quality. (See About paper on page 2-1.) B DEFGH abc efghijk Try printing using the straight-through output path. (See How to load paper on page 2-5.) b c d e Turn over the stack of paper in the tray or try rotating the paper 180°...

  • Page 183: Packing And Shipping The Mfc

    Packing and shipping the MFC Whenever you transport the MFC, use the packing materials that came with your machine. If you do not pack the MFC correctly, you may void your warranty. Turn the MFC power switch off. Unplug the MFC from the telephone wall jack. Unplug the MFC from the AC outlet.
  • Page 184 Remove the drum unit and toner cartridge assembly. Leave the toner cartridge installed in the drum unit. Place the drum unit and toner cartridge assembly into the plastic bag and seal the bag. Close the front cover. Fold down the face-down output tray flap. Remove the telephone line cord.
  • Page 185 AC cord and printed materials in the original carton as shown below: If you are returning the MFC to Brother as part of the Exchange Service, pack only the MFC. Keep all separate parts to use with your ‘Exchange’ machine.

  • Page 186: Routine Maintenance

    White Film Glass strip Document Cover White film If the screen still displays a scanner error, call Brother Customer Service for assistance at 1-800-284-4329 (in USA) or 1-877-BROTHER (in Canada). Downloaded from ManualsPrinter.com Manuals 12 - 25 TROUBLESHOOTING AND ROUTINE MAINTENANCE...

  • Page 187: Cleaning The Printer

    Cleaning the printer Caution ■ Do not use isopropyl alcohol to remove dirt from the control panel. It may crack the panel. ■ Do not use isopropyl alcohol to clean the laser scanner window. ■ Do not touch the scanner window with your finger. ■...

  • Page 188: Cleaning The Drum Unit

    Cleaning the drum unit We recommend placing the drum unit and toner cartridge assembly on a cloth or large disposable paper to avoid spilling and scattering toner. Clean the primary corona wire inside the drum unit by gently sliding the blue tab from right to left several times. Return the blue tab and snap it into the Home position (▼).

  • Page 189: Replacing The Toner Cartridge

    Replacing the toner cartridge The MFC can print up to 6,700 pages using a high yield toner cartridge. When the toner cartridge is running low, the LCD shows Toner Low. The MFC is supplied with a standard toner cartridge that must be replaced after approximately 3,500 pages. Actual page count will vary depending on your average type of original (i.e., standard letter, detailed graphics).

  • Page 190: How To Replace The Toner Cartridge

    How to replace the toner cartridge WARNING Just after you use the MFC, some internal parts of the machine will be extremely HOT! So, never touch the shaded parts shown in the illustration. HOT! Open the front cover and pull out the drum unit. Caution ■...
  • Page 191 Hold down the lock lever on the right and pull the toner cartridge out of the drum unit. Lock Lever Caution Handle the toner cartridge carefully. If toner scatters on your hands or clothes, immediately wipe it off or wash it with cold water. Downloaded from ManualsPrinter.com Manuals TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 30...
  • Page 192 MFC. If a toner cartridge is left unpacked for a long period of time, the toner life is shortened. ■ Brother strongly recommends that you do not refill the toner cartridge provided with your MFC. We also strongly recommend that you continue to use only Genuine Brother Brand replacement toner cartridges (TN-540 or TN-570).
  • Page 193 Remove the protective cover. Insert the new toner cartridge in the drum unit until it clicks into place. If you put it in properly, the lock lever will lift automatically. Drum Unit Toner Cartridge Clean the primary corona wire inside the drum unit by gently sliding the blue tab from right to left several times.
  • Page 194 Reinstall the drum unit and toner cartridge assembly and close the front cover. Downloaded from ManualsPrinter.com Manuals 12 - 33 TROUBLESHOOTING AND ROUTINE MAINTENANCE...

  • Page 195: Replacing The Drum Unit

    Replacing the drum unit The MFC uses a drum unit to create print images on paper. If the LCD shows Change Drum Soon, the drum unit is near the end of its life and it is time to purchase a new one. Even if the LCD shows Change Drum Soon, you may be able to continue printing without having to replace the drum unit for a while.
  • Page 196 Follow these steps to replace the drum unit: Press the cover release button and then open the front cover. Remove the old drum unit and toner cartridge assembly. Place it on a drop cloth or disposable paper to avoid scattering toner. Caution To prevent damage to the printer from static electricity, do not touch the electrodes shown below.
  • Page 197 Hold down the lock lever on the right and pull the toner cartridge out of the drum unit. (See Replacing the toner cartridge on page 12-28.) Lock Lever Discard the used drum unit according to local regulations, keeping it separate from domestic waste. Be sure to seal the drum unit tightly so toner powder does not spill out of the unit.

  • Page 198: Checking The Drum Life

    Checking the drum life You can see the percentage of the drum’s life that remains available. Menu Press 20.Miscellaneous 2.Drum Life For five seconds, the LCD shows the available percentage of drum Remaining:100% life. Even if the remaining drum life is 0%, you may continue to use the drum unit until you have a print quality problem.

  • Page 199: Optional Accessories

    MFC. When you add the optional memory board, it increases the performance for both copier and printer operations. Model Name Optional Memory MFC-8440 (32 MB Standard Memory) 32MB TECHWORKS 12457-0001 MFC-8640D (16 MB Standard Memory 64MB TECHWORKS 12458-0001 MFC-8840D (32 MB Standard Memory)

  • Page 200: Installing The Optional Memory Board

    Installing the optional memory board WARNING ■ DO NOT touch the surface of the main board within 15 minutes after turning off the power. ■ Before installing the optional memory board, make sure there are no faxes in the memory. Disconnect the telephone line cord, turn the MFC power switch off, unplug the MFC power cord from the AC outlet, and then disconnect the interface cable.
  • Page 201 You can check the current memory size in the user setting list. (See Printing reports on page 9-3.) WARNING If the Status LED turns Red for a Service Error, please call Brother Customer Service at: 1-800-284-4329 (in USA) or 1-877-BROTHER (in Canada).

  • Page 202: Network (Lan) Board

    Network (LAN) board When you add the optional Network (LAN) Board (NC-9100h), you can connect your MFC into the network to use the Internet FAX, Network Scanner, Network Printer and Network Management operations. WARNING DO NOT touch the surface of the main board within 15 minutes after turning off the power.

  • Page 203: Before Starting Installation

    Before starting installation Be careful when handling the NC-9100h. There are many delicate electronic components that are susceptible to damage from static electricity. To avoid such damage, use the following precautions when handling the board. ■ Leave the NC-9100h in its anti-static bag until you are ready to install it.
  • Page 204 WARNING Turn the MFC power switch off, before installing (or removing) the NC-9100h board. Remove the side cover. Loosen the two screws, and then remove the metal shield plate. Loosen the two screws, and then remove the metal cover plate. Cover Plate Downloaded from ManualsPrinter.com Manuals 13 - 6 OPTIONAL ACCESSORIES...
  • Page 205 Plug the NC-9100h into connector P1 located on the main board as shown in the illustration (press firmly) and secure the NC-9100h with the two screws. Put the metal shield plate back on and secure it with the two screws. Put the side cover back on.

  • Page 206: Step 2: Connecting The Nc-9100H To An Unshielded Twisted Pair 10Base-T Or 100Base-Tx Ethernet Network

    Step 2: Connecting the NC-9100h to an Unshielded Twisted Pair 10BASE-T or 100BASE-TX Ethernet Network To connect the NC-9100h to a 10BASE-T or 100BASE-TX Network, you must have an Unshielded Twist Pair Cable. One side of the cable must be connected to a free port on your Ethernet hub and the other side must be connected to the 10BASE-T or 100BASE-TX connector (an RJ45 Connector) of the NC-9100h.

  • Page 207: Test Switch

    Active LED is yellow: The Active LED will blink if the print server is receiving or transmitting data. If there is a valid connection to the network, the LED will blink orange or green. TEST SWITCH Short push: Prints the network configuration page. Long push (more than 5 seconds): Reset the network configuration back to the factory default settings.

  • Page 208: G - 1 Glossary

    Glossary ADF (Automatic Document Feeder) The original can be placed in the ADF and scanned one page at a time automatically. Auto Dial List A listing of names and numbers stored in One-Touch and Speed-Dial memory, in numerical order. Automatic fax transmission Sending a fax without picking up the Hook handset of an external phone (or pressing Automatic Redial A feature that enables your MFC to redial the last...
  • Page 209 Distinctive Ring A subscriber service purchased from the telephone company that provides another phone number on an existing phone line. The Brother MFC uses the new number to simulate a dedicated fax line. Drum Unit A printing device for the MFC.
  • Page 210 External phone A TAD (telephone answering device) or telephone that is plugged into the EXT jack of your MFC. F/T Ring Time The length of time that the Brother MFC rings (when the Receive Mode setting is Fax/Tel) to notify you to pick up a voice call that it answered.
  • Page 211 Manual fax When you lift the handset of your external telephone or Hook press so you can hear the receiving fax machine answer before you press Start to begin transmission. Menu mode Programming mode for changing your MFC’s settings. MFL-Pro Suite Turns your MFC into a printer and a scanner and enables PC faxing using the MFC.
  • Page 212 Toner cartridge An accessory that holds toner for the drum unit on Brother laser models. Toner Save A process that causes less toner to be affixed to the page to extend the life of the toner assembly. This will make the receiving document significantly lighter.
  • Page 213 ® True Type fonts The fonts that are used in the Windows operating systems. If you install the Brother True Type fonts, more types of ® fonts will be available for Windows applications.

  • Page 214: S - 1 Specifications

    Specifications Product description The MFC-8440, MFC-8640D, MFC-8840D and MFC-8840DN are 5 in 1 Multi-Function Centers: Printer, Copier, Color Scanner, Fax, and PC-FAX (via your PC). The MFC-8640D and MFC-8840D include Duplex Printing. The MFC-8840DN includes Duplex Printing and Network capability.

  • Page 215: General

    General (continued) Temperature Operating: 50 - 90.5 (10 - 32.5 °F °C Storage: 32 - 104 (0 - 40 °F °C Humidity Operating: 20 to 80% (without condensation) Storage: 10 to 90% (without condensation) Print media Paper Input Paper Tray ■...

  • Page 216: Fax

    /400 pages “Pages” refers to the “Brother Standard Chart No. 1” (a typical business letter, Standard resolution, JBIG code). Specifications and printed materials are subject to change without prior notice. "Pages" refers to the "ITU-T Test Chart #1" (a typical business letter, Standard resolution, JBIG code).

  • Page 217: Scanner

    ® * Maximum 1200 x 1200 dpi scanning with Windows (resolution up to 9600 x 9600 dpi can be selected by using the Brother scanner utility) Document Size ADF Width: 5.8" to 8.5" (148 mm to 216 mm) ADF Height: 5.8" to 14.0" (148 mm to 356 mm) Scanner Glass Width: Max.

  • Page 218: Printer

    Printer ® Emulation PCL6 (Brother Printing System for Windows emulation mode of HP LaserJet) and BR-Script ® (PostScript ) Level 3 ® Printer Driver Windows 98/98SE/Me/2000 Professional/XP and ® Windows NT Workstation Version 4.0 driver supporting Brother Native Compression mode and bi-directional capability ®...

  • Page 219: Computer Requirements

    (Printing, Scanning* PC-FAX Send Only) NOTE: All registered trademarks referenced herein are the property of their respective companies. For the latest drivers, go to the Brother Solutions Center at http://solutions.brother.com/ ® Microsoft Internet Explorer 5 or greater. ® ®...

  • Page 220: Consumable Items

    Consumable items Toner Cartridge Life TN-540: Standard Toner Cartridge - Up to 3,500* Expectancy pages TN-570: High Yield Toner Cartridge - Up to 6,700* pages * (when printing letter size or A4 paper at 5% print coverage) Toner life expectancy will vary depending upon the type of average print job.

  • Page 221: Network (Lan) Board (Nc-9100H

    Ethernet 10/100 BASE-TX Auto Negotiation TCP/IP, IPX/SPX, AppleTalk, DLC/LLC RARP, BOOTP, DHCP, APIPA, NetBIOS, WINS LPR/LPD, Port9100, SMTP/POP3 SMB(NetBIOS/ IP), IPP, SSDP mDNS, FTP MIBII as well as Brother private MIB TELNET, SNMP, HTTP, TFTP Included Utilities: BRAdmin Professional and Web Based Management ■...

  • Page 222: Optional External Wireless Print/Scan Server (Nc-2200W

    Optional External Wireless Print/Scan Server (NC-2200w) NC-2200w External Connecting the optional External Wireless Wireless Print/Scan Print/Scan Server (NC-2200w) to your MFC will Server (Optional) allow you to print and scan over a wireless network. Network types IEEE802.11b wireless LAN ® Support for Windows 98/98SE/Me/2000/XP and Windows...

  • Page 223: Index

    Groups for ..7-4 enter Copy mode ....10-1 Brother keys ........10-6 accessories and supplies ..ii multiple ......10-4 Brother numbers ....i paper ........2-1 Customer Service ....i Quality (type of original) fax back system ....ii ........10-8 Frequently Asked Questions scanner glass ....10-4...
  • Page 224 Credit Card Numbers ..7-7 error messages on LCD custom telephone features Check Paper ....12-1 ......... 1-22 Comm. Error ....12-2 Not Registered ....12-3 Out of Memory ....12-3 while scanning a document Date and Time ....4-1 ........
  • Page 225 sending at end of conversation HELP ........3-1 ........6-5 Help List ......9-3 automatic transmission ........6-5 canceling from memory jacks ........6-11 convert to RJ11 jack ..1-19 contrast ......6-6 EXT. jack delayed ......6-19 external telephone ..1-15 from ADF ....... 6-1 TAD (answering machine) from memory (dual access) ........1-16...
  • Page 226 One Touch numbers Receive mode storing ......7-1 External TAD ....5-1 OUT OF AREA ....5-14 Fax Only ......5-1 Fax/Tel ......5-1 Manual ......5-1 Redial/Pause ...... 6-8 Page Counter ....12-37 reducing Paging ......8-1, 8-2 copies ......10-7 programming your pager long faxes ......
  • Page 227 TAD (Telephone Answering Warranties ......iii Device), external Canada ....... vi ......1-16, 1-21, 5-1 Notice-Disclaimer ....iii connecting ...... 1-15 USA ........iv Receive Mode ....5-1 World Wide Web ..... i Temporary Copy Settings ......... 10-6 text, entering ....... 4-3 Special Characters ...

  • Page 228: Remote Retrieval Access Card

    Remote Retrieval Access card If you plan to receive fax messages while away from your MFC, carrying the Remote Retrieval Access Card printed below will serve as a convenient reminder of the retrieval procedures. Simply cut out the card and fold it to fit your wallet or organizer. Keeping it handy will help you derive the full benefit of your MFC’s Fax Forwarding, Paging and Remote Retrieval features.
  • Page 229 Fold Fold Downloaded from ManualsPrinter.com Manuals R - 2...
  • Page 230 EQUIPMENT ATTACHMENT LIMITATIONS (Canada only) NOTICE This product meets the applicable Industry Canada technical specifications. NOTICE The Ringer Equivalence Number is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five.
  • Page 231 ® Brother International Corporation 100 Somerset Corporate Boulevard P.O. Box 6911 Bridgewater, NJ 08807–0911 USA Brother International Corporation (Canada) Ltd. 1 rue Hôtel de Ville, Dollard-des-Ormeaux, QC, CANADA H9B 3H6 Visit us on the World Wide Web http://www.brother.com These machines are made for use in the USA and CANADA only. We cannot recommend...

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