SIM or USIM card (nano-SIM card) Internet Memory card (microSD card) Email Turning the device on and off Camera Touchscreen Gallery Home screen Samsung Notes Lock screen S Planner Notification panel S Health Entering text Voice Recorder Screen capture My Files...
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103 Lock screen and security 107 Privacy and safety 108 Easy mode 109 Accessibility 110 Accounts 110 Google 110 Samsung Cloud 111 Backup and reset 112 Language and input 112 Battery 113 Storage 113 Date and time 114 User manual...
• S amsung is not liable for performance issues caused by apps supplied by providers other than Samsung. • S amsung is not liable for performance issues or incompatibilities caused by edited registry settings or modified operating system software.
• D efault apps that come with the device are subject to updates and may no longer be supported without prior notice. If you have questions about an app provided with the device, contact a Samsung Service Centre. For user-installed apps, contact service providers.
• A ppearances and specifications are subject to change without prior notice. • Y ou can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase. • U se only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty.
Basics Device layout Front camera Proximity sensor LED indicator Receiver Loud speaker Power key Touchscreen Home key (Fingerprint recognition sensor) Recents key Back key Microphone Headset jack Multipurpose jack GPS antenna Flash Rear camera Volume key SIM card tray Single SIM models: Memory card tray Main antenna Dual SIM models:...
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– If you cover the device’s antenna area with your hands or other objects while using certain features, such as calls or the mobile data connection • U sing a Samsung-approved screen protector is recommended. Unapproved screen protectors may cause the sensors to malfunction.
Charge the battery before using it for the first time or when it has been unused for extended periods. Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device.
Basics Viewing the remaining charging time While charging, open the Home screen and tap Apps → Settings → Battery. The actual charging time may vary depending on the status of your device and the charging conditions. The remaining charging time may not be displayed when you charge the device in very cold or very hot conditions.
If the battery gets hotter than usual, the charger may stop charging. • I f the device is not charging properly, take the device and the charger to a Samsung Service Centre. Power saving mode Save the battery power by limiting the device’s functions.
• U se only a nano-SIM card. • U se caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards.
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Basics – SIM card tray 2: Insert the ejection pin into the hole on the tray to loosen the tray. Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged. Pull out the tray gently from the tray slot. ►...
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Basics Gently press the SIM or USIM card into the tray to secure it. If the card is not fixed firmly into the tray, the SIM card may leave or fall out of the tray. Insert the tray back into the tray slot. Removing the SIM or USIM card Insert the ejection pin into the hole on the tray to loosen the tray.
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Basics ► Dual SIM models: SIM card tray 1: SIM card tray 2: Insert the tray back into the tray slot.
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Basics Using dual SIM or USIM cards (dual SIM models) If you insert two SIM or USIM cards, you can have two phone numbers or service providers for a single device. Activating SIM or USIM cards On the Home screen, tap Apps → Settings → SIM card manager. Select a SIM or USIM card and tap the switch to activate it.
Basics Memory card (microSD card) Installing a memory card Your device accepts memory cards with maximum capacities of 256 GB. Depending on the memory card manufacturer and type, some memory cards may not be compatible with your device. • S ome memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it.
Do not remove the memory card while the device is transferring or accessing information. Doing so can cause data to be lost or corrupted or damage to the memory card or device. Samsung is not responsible for losses that result from the misuse of damaged memory cards, including the loss of data.
Basics Formatting the memory card A memory card formatted on a computer may not be compatible with the device. Format the memory card on the device. On the Home screen, tap Apps → Settings → Storage → DETAIL → SD card → Format → FORMAT.
Basics Touchscreen • D o not allow the touchscreen to come into contact with other electrical devices. Electrostatic discharges can cause the touchscreen to malfunction. • T o avoid damaging the touchscreen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips.
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Basics Tapping and holding Tap and hold an item or the screen for more than 2 seconds to access available options. Dragging To move an item, tap and hold it and drag it to the target position. Double-tapping Double-tap on a webpage or image to zoom in. Double-tap again to return.
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Basics Swiping Swipe to the left or right on the Home screen or the Apps screen to view other panels. Swipe upwards or downwards to scroll through a webpage or a list of items, such as contacts. Spreading and pinching Spread two fingers apart on a webpage, map, or image to zoom in a part.
Basics Home screen Home screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more. To view other panels, swipe to the left or right. The Home screen may appear differently depending on the region or service provider.
Basics Home screen options On the Home screen, tap Apps → Settings → Home screen to access the available options. Alternatively, on the Home screen, tap and hold an empty area. Customise the Home screen by adding, deleting, or rearranging Home screen panels. You can also set the Home screen wallpaper, add widgets to the Home screen, and more.
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Basics Moving items Tap and hold an item on the Home screen, and then drag it to a new location. You can also move frequently used apps to the shortcuts area at the bottom of the Home screen. To move the item to another panel, drag it to the side of the screen. To move an item more easily, tap and hold an item, and drag it to Move apps at the top of the screen.
Basics Tap Enter folder name and enter a folder name. To change the folder colour, tap , tick the apps, and then tap ADD. You can also add To add more apps to the folder, tap an app by dragging it to the folder on the Home screen. To move apps from a folder to the Home screen, tap the folder, and then drag an app to the Home screen.
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Basics Creating folders Create folders and gather similar applications to quickly access and launch apps you want. This feature may not be available depending on the region or service provider. On the Apps screen, tap EDIT. Tap and hold an app, and then drag it over another app. Drop the app when a folder frame appears around the apps.
Basics Rearranging items You can rearrange items in alphabetical order on the Apps screen. On the Apps screen, tap A-Z → SAVE. Searching for items You can search for items on the Apps screen. On the Apps screen, tap SEARCH and enter characters. The device will search for and display the items containing the characters you entered.
Basics Icon Meaning Call in progress Missed call New text or multimedia message Alarm activated Mute mode activated Vibration mode activated Flight mode activated Error occurred or caution required Battery power level Lock screen Pressing the Power key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period.
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• I f the unlock code is forgotten, take the device to a Samsung Service Centre to reset it. • Y ou can set your device to perform a factory data reset if you enter the unlock code incorrectly several times in a row and reach the attempt limit.
Basics Notification panel Using the notification panel When you receive new notifications, indicator icons appear on the status bar. To see more information about the icons, open the notification panel and view the details. To open the notification panel, drag the status bar downwards. To close the notification panel, swipe upwards on the screen.
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Basics ► Dual SIM models: Launch Settings. Quick setting buttons View more quick setting buttons. Adjust the brightness. Maximise brightness for better visibility in bright conditions. SIM and USIM card feature preferences. Tap to access the SIM card manager. Tap a notification and perform various actions.
Basics Setting search categories You can set search categories to search for content in specific search fields. Tap MORE → Select search locations and select categories. Entering text Keyboard layout A keyboard appears automatically when you enter text to send messages, create memos, and more.
Basics Additional keyboard functions Tap and hold to use various functions. Other icons may appear instead of the icon depending on the last function that was used. • : Enter text by voice. Change the voice input settings. Delete a preceding character. Start or pause entering text by voice.
Basics Dictionary Look up definitions for words while using certain features, such as when browsing webpages. Tap and hold over a word that you want to look up. If the word you want to look up is not selected, drag to select the desired text.
Samsung account Introduction Your Samsung account is an integrated account service that allows you to use a variety of Samsung services provided by mobile devices, TVs, and the Samsung website. Once your Samsung account has been registered, you can use apps provided by Samsung, without signing in to your account.
Tap REMOVE ACCOUNT. Transferring data from your previous device You can transfer data from a previous device to your device via Samsung Smart Switch. The following versions of Samsung Smart Switch are available. • M obile version: Transfer data between mobile devices. You can download the app from Galaxy Apps or Play Store.
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Basics Transferring data wirelessly Transfer data from your previous device to your device. On both devices, download and install Smart Switch from Galaxy Apps or Play Store. Place the devices near each other. Launch Smart Switch on both devices. On the previous device, tap WIRELESS → SEND → CONNECT. On your device, tap WIRELESS →...
Smart Switch. On the computer, launch Smart Switch. If your previous device is not a Samsung device, back up data to a computer using a program provided by the device’s manufacturer. Then, skip to the fifth step. Connect your previous device to the computer using the USB cable.
Wi-Fi network. Updating with Smart Switch Connect the device to a computer and update the device to the latest software. On the computer, visit www.samsung.com/smartswitch to download and install Smart Switch. On the computer, launch Smart Switch.
Using a Samsung account On the Apps screen, tap Settings → Backup and reset → Back up my data for the Samsung account, tap the switches next to the items you want to back up to activate them, and then tap BACK UP NOW.
Basics Sharing features Share content by using various sharing options. The following actions are an example of sharing images. • T he available options may vary depending on the region or service provider. • Y ou may incur additional charges when sharing files via the mobile network. Tap Gallery on the Apps screen.
Basics Emergency mode Emergency mode changes the screen to grey tones to reduce battery consumption. Some apps and functions will be restricted. In emergency mode, you can make an emergency call, send your current location information to others, sound an emergency alarm, and more. Press and hold the Power key, and then tap Emergency mode.
Tap Galaxy Apps on the Apps screen. • T his app may not be available depending on the region or service provider. • T his app may appear in the Samsung folder depending on the region or service provider.
Applications Managing apps Uninstalling or disabling apps On the Apps screen, tap EDIT. The icon appears on the apps that you can disable or uninstall. Select an app and tap DISABLE or OK. Alternatively, on the Apps screen, tap Settings → Applications → Application manager, select an app, and then tap DISABLE or UNINSTALL.
Applications Phone Introduction Make or answer voice and video calls. Making calls Tap Phone on the Apps screen. Enter a phone number. If the keypad does not appear on the screen, tap to open the keypad. ► Single SIM models: Tap to make a voice call, or tap to make a video call.
Applications ► Dual SIM models: Tap to make a voice call, or tap to make a video call. Access additional options. Add the number to the contacts list. Preview the phone number. Delete a preceding character. Hide the keypad. Using speed dial Set speed dial numbers to quickly make calls.
Applications Making an international call to open the keypad if the keypad does not appear on the screen. Tap and hold 0 until the + sign appears. ► Single SIM models: Enter the country code, area code, and phone number, and then ►...
Applications Blocking phone numbers Block calls from specific numbers added to your block list. On the Apps screen, tap Phone → MORE → Settings → Block numbers. Tap LOG or CONTACTS to select contacts and tap To manually enter a number, tap Enter phone number, enter a phone number, and then When blocked numbers try to contact you, you will not receive notifications.
• I nternet: Browse webpages. • C ontacts: Open the contacts list. • S Planner: Open the calendar. • M emo / Samsung Notes: Create notes by entering text from the keyboard or by writing or drawing on the screen. •...
Applications To add a phone number to the contacts list from the keypad, open the Apps screen and tap Phone. If the keypad does not appear on the screen, tap to open the keypad. Enter the number and tap Add to Contacts. To add a phone number to the contacts list from received calls, open the Apps screen and tap Phone →...
Applications Sharing profile Share your profile information, such as your photo and status message, with others using the profile sharing feature. • T his feature may not be available depending on the region or service provider. • T his feature is only available for contacts who have activated the profile sharing feature on their device.
Applications Messages Introduction Send and view messages by conversation. Sending messages You may incur additional charges for sending messages when you are roaming. Tap Messages on the Apps screen. Add recipients and enter a message. ► Single SIM models: Access additional options. Enter recipients.
Applications ► Dual SIM models: Access additional options. Enter recipients. Select contacts from the contacts list. Attach files. Send the message. Enter a message. Enter emoticons. ► Single SIM models: Tap SEND to send the message. ► Dual SIM models: Tap to send the message.
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Applications Tap Block list. To add phrases to block, tap Block phrases. Tap INBOX or CONTACTS to select contacts and tap To manually enter a number, tap Enter number, enter a phone number, and then tap When you receive messages from the blocked numbers or messages including blocked phrases, you will not be notified.
Introduction Browse the Internet to search for information and bookmark your favourite webpages to access them conveniently. This app may appear in the Samsung folder depending on the region or service provider. Browsing webpages Tap Internet on the Apps screen.
Applications Using secret mode In secret mode, you can separately save and manage open tabs, bookmarks, and saved pages. You can lock secret mode using a password and your fingerprint. Activating secret mode In the toolbar at the bottom of the screen, tap Tabs → ENABLE SECRET. If you are using this feature for the first time, set whether to use a password for secret mode.
Set up an email account when opening Email for the first time. Tap Email on the Apps screen. This app may appear in the Samsung folder depending on the region or service provider. Enter the email address and password, and then tap SIGN IN.
Applications Camera Introduction Take photos and record videos using various modes and settings. Basic shooting You can take photos or record videos. View your photos and videos in Gallery. Tap Camera on the Apps screen. Camera etiquette • D o not take photos or record videos of other people without their permission. •...
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Applications Current mode Preview thumbnail Hide or show the setting icons. Record a video. Quick settings Take a photo. Switch between the front and rear cameras. Camera settings Shooting modes On the preview screen, swipe to the right to access the list of shooting modes. Or, swipe to the left to view photos and videos you have captured.
Applications Launching Camera quickly Press the Home key twice quickly to launch Camera. Some camera features are not available when you launch Camera from the locked screen or when the screen is turned off while the security features are activated. Locking the focus and exposure Strong light/dark contrast and the subject being outside the auto focus area may make it difficult to achieve an appropriate exposure.
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Applications Pro mode Take photos while manually adjusting various shooting options, such as exposure value and ISO value. On the preview screen, tap MODE → Pro. Select options and customise the settings, and then tap to take a photo. • : Select an appropriate white balance, so images have a true-to-life colour range.
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Applications HDR (Rich tone) Take photos with rich colours and reproduce details even in bright and dark areas. On the preview screen, tap MODE → HDR (Rich tone). This feature may not be available depending on the region or service provider. Without effect With effect Night...
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Applications Sports Take a photo of fast-moving subjects. On the preview screen, tap MODE → Sports. Sound & shot in Gallery. Take a photo with sound. The device identifies the photos with On the preview screen, tap MODE → Sound & shot. Selfie Take self-portraits with the front camera.
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Applications Wide selfie Take a wide self-portrait to include more people in the photo and avoid leaving people out. On the preview screen, tap to switch to the front camera for self-portraits. Tap MODE → Wide selfie. Face the front camera lens. When the device detects your face, tap the screen to take a photo of yourself.
Applications Camera settings Quick settings On the preview screen, use the following quick settings. The available options may vary depending on the shooting mode and which camera is being used. • : Select a filter effect to use when taking photos or recording videos. •...
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Applications Camera settings On the preview screen, tap The available options may vary depending on the shooting mode and which camera is being used. • V ideo size (rear) / Video size (front): Select a resolution for videos. Using a higher resolution will result in higher quality videos, but they will take up more memory.
Applications Gallery Introduction View and manage photos and videos stored in the device. Viewing images Tap Gallery on the Apps screen. Select an image. Move to the previous screen. Access additional options. Add the image to favourites. Modify the image. Share the image with others.
Applications Viewing videos Tap Gallery on the Apps screen. Select a video to play. Video files show the icon on the preview thumbnail. Display your videos. Access additional options. Pause and resume Rewind or playback. fast-forward by dragging the bar. Adjust the volume.
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Applications Enter a title for the story and tap CREATE. To add images or videos to a story, select a story and tap ADD ITEMS. To remove images or videos from a story, select a story, tap MORE → Edit, tick images or videos to remove, and then tap MORE →...
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Applications Deleting images or videos Deleting an image or a video Select an image or a video and tap Delete at the bottom of the screen. Deleting multiple images and videos On the main Gallery screen, tap and hold an image or a video to delete. Tick the images or videos to delete.
Creating notes On the Apps screen, tap Samsung Notes → ALL → Compose a note by using the toolbar at the top of the screen. Enter text using the keyboard, or write or draw on the screen.
Applications Deleting notes On the Apps screen, tap Samsung Notes. Tap ALL, or tap COLLECTIONS and select a category. Tap and hold a note to delete. To delete multiple notes, tick more memos to delete. Tap DELETE.
Applications S Planner Introduction Manage your schedule by entering upcoming events or tasks in your planner. Creating events Tap S Planner on the Apps screen. or double-tap a date. If the date already has saved events or tasks in it, tap the date and tap Enter event details.
S Health helps you manage your wellness and fitness. Set fitness goals, check your progress, and keep track of your overall wellness and fitness. This app may appear in the Samsung folder depending on the region or service provider. Starting S Health When running this app for the first time or restart it after performing a data reset, follow the on-screen instructions to complete the setup.
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Applications Using S Health You can view the key information from S Health menus and trackers to monitor your wellness and fitness. Tap S Health on the Apps screen. Goals and programmes Trackers To add trackers, goals, or programmes to the S Health screen, tap MORE → Manage items, and then select items under the TRACKERS, GOALS, or PROGRAMMES tab.
(But if you sign in to your Samsung account from S Health, your data may be saved on the server for data backup purposes.) Personal information may be stored until the completion of such purposes.
Use this app to record or play voice memos. On the Apps screen, tap Tools → Voice Recorder. This app may appear in the Samsung folder depending on the region or service provider. to start recording. Speak into the microphone.
Access and manage various files stored in the device. On the Apps screen, tap Tools → My Files. This app may appear in the Samsung folder depending on the region or service provider. View files by category or view files stored in the device.
Applications Stopping alarms Tap DISMISS to stop an alarm. If you have previously enabled the snooze option, tap SNOOZE to repeat the alarm after a specified length of time. Deleting alarms on an alarm in the list of alarms. World clock On the Apps screen, tap Clock →...
Tap Radio on the Apps screen. Before you use this app, you must connect a headset, which serves as the radio antenna. • T his app may appear in the Samsung folder depending on the region or service provider.
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Scanning radio stations Tap Radio on the Apps screen. This app may appear in the Samsung folder depending on the region or service provider. Tap SCAN, and then select a scan option. The FM radio scans and saves available stations automatically.
Applications USB Backup Back up and restore your data using an external USB storage device. Tap USB Backup on the Apps screen. This app may not be available depending on the region or service provider. Connect the device to an external USB storage device via a USB On-The-Go (OTG) cable. To set the device to automatically back up data when an external USB storage is connected, tap SETTINGS and tap the Auto backup switch to activate it.
Applications Google apps Google provides entertainment, social network, and business apps. You may require a Google account to access some apps. Refer to Accounts for more information. To view more app information, access each app’s help menu. Some apps may not be available or may be labelled differently depending on the region or service provider.
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Applications Photos Search for, manage, and edit all your photos and videos from various sources in one place. Hangouts Chat with your friends individually or in groups and use images, emoticons, and video calls while you are chatting. Google Search quickly for items on the Internet or your device.
Settings Introduction Customise settings for functions and apps. You can make your device more personalised by configuring various setting options. On the Apps screen, tap Settings. To search for settings by entering keywords, tap SEARCH. To edit the list of frequently used settings, tap EDIT. Then, tick items to add or deselect items to remove.
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Settings Tap CONNECT. • O nce the device connects to a Wi-Fi network, the device will reconnect to that network each time it is available without requiring a password. To prevent the device connecting to the network automatically, select it from the list of networks and tap FORGET.
SIG, may be incompatible with your device. • D o not use the Bluetooth feature for illegal purposes (for example, pirating copies of files or illegally tapping communications for commercial purposes). Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature.
Settings Pairing with other Bluetooth devices On the Settings screen, tap Bluetooth, and then tap the switch to activate it. The detected devices are listed. Select a device to pair with. If the device you want to pair with is not in the list, request that the device turns on its visibility option.
Settings Unpairing Bluetooth devices Tap Bluetooth on the Settings screen. The device displays the paired devices in the list. next to the device name to unpair. Tap Unpair. Flight mode This disables all wireless functions on your device. You can use only non-network services. On the Settings screen, tap Flight mode.
Settings Using the mobile hotspot Use your device as a mobile hotspot to share your device’s mobile data connection with other devices. On the Settings screen, tap Mobile hotspot and tethering → Mobile hotspot. Tap the switch to activate it. icon appears on the status bar.
Settings • D ata usage notifications: Set the device to notify you of your data usage while the device is locked. You will receive a notification after the device has been locked for more than 5 minutes. → Change cycle. To change the monthly reset date for the monitoring period, tap Limiting data usage Set the device to automatically disable the mobile data connection when the amount of...
Settings Mobile networks Configure your mobile network settings. On the Settings screen, tap Mobile networks. • D ata roaming: Set the device to use data connections when you are roaming. • N etwork mode (single SIM models): Select a network type. Network mode SIM 1 / Network mode SIM 2 (dual SIM models): Select a network type.
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Settings Adding printer plug-ins Add printer plug-ins for printers you want to connect the device to. On the Settings screen, tap More connection settings → Printing → Download plug-in. Search for a printer plug-in in Play Store. Select a printer plug-in and install it. Select the printer plug-in and tap the switch to activate it.
Settings Smart Manager Introduction The Smart manager provides an overview of the status of your device’s battery, storage, RAM, and system security. The Smart manager allows you to easily optimise your device and ultra data saving mode helps you manage your mobile data usage. The Smart manager screen may appear differently depending on the region or service provider.
Settings Battery On the Settings screen, tap Smart Manager → Battery. Check the remaining battery power and time to use the device. For devices with low battery levels, conserve battery power by activating power saving features. • T he usage time left shows the time remaining before the battery power runs out.
Settings Device security Check the device’s security status. This feature scans your device for malware. On the Settings screen, tap Smart Manager → Device security. Ultra data saving Monitor and reduce your mobile data usage by preventing background apps from using the mobile data connection.
Settings Applications Manage the device’s apps and change their settings. On the Settings screen, tap Applications. • A pplication manager: View and manage the apps on your device. • D efault applications: Select a default setting for using apps. •...
Settings Notifications Change the notification settings for each app. On the Settings screen, tap Notifications. To customise notification settings, tap ADVANCED and select an app. • A llow notifications: Allow notifications from the selected app. • S et as priority: Display notifications at the top of the notification panel and include them in the allowed list when Do not disturb is activated.
Settings Display Change the display settings. On the Settings screen, tap Display. The available options may vary depending on the region or service provider. • B rightness: Adjust the brightness of the display. • O utdoor mode: Activate outdoor mode to make the display easier to see in bright conditions.
Settings • Q uick launch Camera: Set the device to launch the camera by pressing the Home key twice quickly. • S mart alert: Set the device to alert you if you have missed calls or new messages when you pick up the device.
• F ind My Mobile: Activate or deactivate the Find My Mobile feature. Access the Find my mobile website (findmymobile.samsung.com) to track and control your lost or stolen device. • U nknown sources: Set the device to allow the installation of apps from unknown sources.
PIN, or password you set when registering the fingerprint. • I f your fingerprint is not recognised, you must take the device to a Samsung Service Centre to have it reset. Then, you must re-register your fingerprints.
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Settings • I f you bend your finger or use a fingertip, the device may not recognise your fingerprints. Make sure to cover the entire Home key with your finger. • T o improve recognition performance, register fingerprints of the hand used most often to perform tasks on the device.
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Settings Verifying the Samsung account password Use fingerprints to verify your Samsung account password. You can use a fingerprint instead of entering your password, for example, when you purchase content from Galaxy Apps. On the Settings screen, tap Lock screen and security → Fingerprints.
• R eport diagnostic info: Set the device to automatically send the device’s diagnostic and usage information to Samsung. • S end SOS messages: Set the device to send help messages by pressing the Power key three times. You can also send sound recordings along with the message to the recipients.
Settings Adding emergency contacts On the Settings screen, tap Privacy and safety → Send SOS messages → Send messages to → ADD. Tap Create contact and enter contact information or tap Select from contacts to add an existing contact as an emergency contact. Easy mode Easy mode provides an easier user experience by using a simpler layout and bigger icons on the Home screen.
Settings Accessibility Configure various settings to improve accessibility to the device. On the Settings screen, tap Accessibility. The available options may vary depending on the region or service provider. • V ision: Customise the settings to improve accessibility for visually impaired users. •...
On the Settings screen, tap Google. Samsung Cloud You can manage the content that you want to store securely in Samsung Cloud. Check the usage status of your Samsung Cloud storage, and sync, back up, and restore your data. On the Settings screen, tap Samsung Cloud.
Change the settings for managing settings and data. On the Settings screen, tap Backup and reset. • B ack up my data: Back up your personal information and app data to the Samsung server. You can also set the device to automatically back up data.
• L anguage: Select a display language for all menus and apps. • D efault keyboard: Select a default keyboard type for text input. • S amsung keyboard: Change the Samsung keyboard settings. • G oogle voice typing: Change the voice input settings.
Settings • R eserve battery for calls: Reserve the remaining battery power for calls and messages. Refer to Reserve battery mode for more information. • F wd calls when no battery: Set the device to forward incoming calls to a preset phone number when the remaining battery power is critically low.
Settings User manual View help information to learn how to use the device and apps or configure important settings. On the Settings screen, tap User manual. About device Access device information, edit the device name, or update device software. On the Settings screen, tap About device.
Appendix Troubleshooting Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: •...
• R estart your device to clear any temporary software bugs. • E nsure that your device software is updated to the latest version. • I f the touchscreen is scratched or damaged, visit a Samsung Service Centre. Your device freezes or encounters a fatal error Try the following solutions.
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Appendix Calls are not connected • E nsure that you have accessed the right cellular network. • E nsure that you have not set call barring for the phone number you are dialling. • E nsure that you have not set call barring for the incoming phone number. Others cannot hear you speaking on a call •...
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• E nsure that the charger is connected properly. • V isit a Samsung Service Centre and have the battery replaced. The battery depletes faster than when first purchased • W hen you expose the device or the battery to very cold or very hot temperatures, the useful charge may be reduced.
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• E nsure that the Bluetooth wireless feature is activated on the device you wish to connect • E nsure that your device and the other Bluetooth device are within the maximum Bluetooth range (10 m). If the tips above do not solve the problem, contact a Samsung Service Centre.
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Data stored in the device has been lost Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in the device.
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Samsung Electronics. Trademarks • S AMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics. ® • B luetooth is a registered trademark of Bluetooth SIG, Inc. worldwide.