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The Cisco Telephone System-
The Cisco Unified Communications System is widely known in the Information Technology (IT)
industry as a Voice-over-IP (VoIP) Telephone System. Combined with the Cisco Unity Voice Mail
System it provides a seamless integration into ISU's computer network. In other words, our voice and
data communications networks are converged. This is also true of the University's video distance
learning network; voice, video and data are all transported over the IP network making our network a
truly converged network.
To request installation, repair or service to a Cisco Telephone and/or Cisco Unity Voice Mail, call the
NetCom Business Office at extension 4541 or enter an on-line Work Order at
http://www.isu.edu/netel/workorder.html
Quick Start User Guide-
The instructions contained in this document are intended as a Quick Start User Guide of the
most commonly used basic telephone features.
Cisco IP Phones 7942G and 7962G
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Summary of Contents for Cisco 7942G

  • Page 1 IP network making our network a truly converged network. To request installation, repair or service to a Cisco Telephone and/or Cisco Unity Voice Mail, call the NetCom Business Office at extension 4541 or enter an on-line Work Order at http://www.isu.edu/netel/workorder.html...
  • Page 2: Physical Description

    This guide provides phone operating instructions, and feature descriptions for the Cisco IP Phone multiline models 7942G and 7962G. The 7942G has two lines and the 7962G has six lines. Physical Description Name Description Opens new line, speed-dials phone number, or ends call. Buttons light to indicate status:...
  • Page 3: Connecting Your Phone

    16 Handset with indicator light message-waiting (stutter) tone. Connecting Your Phone This section shows and describes the connectors on your Cisco IP phon e. Network port (10/100 SW) for connecting to the network Access port (10/100 PC) for connecti ng you r...
  • Page 4: Adjusting The Handset Rest

    Soft Key Descriptions Your Cisco IP phone is equipped with soft keys for call features and options. Soft keys are displayed along the bottom of the LCD screen and activated using the corresponding buttons. Soft keys can change according to the state of the phone .
  • Page 5: Adjust The Ring Volume

    Delete Deletes selected number. Dial Dials the displayed number. Enables the Do-Not-Disturb feature. Down Decreases the LCD screen contrast. EditDial Selects a number and activates the cursor for editing. EndCall Ends the current call. Exit Exits from the current selection. Provides hookflash functionality for three-way calling and call waiting services Flash provided by the phone company.
  • Page 6: Adjust The Display Contrast

    Adjust the Display Contrast To adjust the contrast in your LCD display: 1. Press the Settings button. 2. Select User Presferences, navigate to Contrast and press Select. 3. Use the Down or Up soft key to cha nge the contrast. 4.
  • Page 7: Answer A Call

    Dialing Off-Campus Numbers From On-Campus Local Calls • Dial 8 + number (Nxx-Nxxx) Toll Free Calls • Emergency Calls 8 + Number. • Local Calls 8 + 1 + 8xx + Number • 800, 855, 866, 877, 888 • Idaho Road Report 8 + 511 8 + 711 •...
  • Page 8: Manage Call Waiting

    Hold a Call To place a call on hold while on a call: Press the Hold soft key To retrieve a held call: Press the Resume soft key – If multiple calls are on hold, on the same line, use the Navigation button to select the desired call before you press Resume.
  • Page 9: Call Pickup

    Using the Do Not Disturb (DND) Soft Key to forward calls: Depending on how your phone is configured, pressing the DND soft key will either silence your phone or immediatly forward all calls to a pre-determined destination configured in the Cisco Call Manager. Transfer a Call...
  • Page 10: Cancel Transfer

    Consultative Transfer Redirects the call after first allowing you to speak to the transfer recipient. To make a consultative transfer: 1. During a call, press the Trnsfer soft key. The call is placed on hold. 2. Dial the number to which you want to transfer the call. 3.
  • Page 11: View Call History

    Retrieve Voice Messages To retrieve voice messages: Select an available line by lifting the handset, pressing the speakerphone button, or pressing a line button. Listen for dial tone. Press the Messages button, and follow the voice prompts. 2. Press the Messages button, and follow the voice instructions. Note When you have one or more new messages, the message-waiting indicator (MWI) on your handset will be lit.

This manual is also suitable for:

7962g

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