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Epson DS-780N User Manual
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Epson DS-780N User Manual

Color document scanner
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User's Guide
NPD5649-01 EN

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Summary of Contents for Epson DS-780N

  • Page 1 User's Guide NPD5649-01 EN...
  • Page 2 Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.)
  • Page 3 Intel Corporation. ❏ The SuperSpeed USB Trident Logo is a registered trademark of USB Implementers Forum, Inc. ❏ Epson Scan 2 Software is based in part on the work of the Independent JPEG Group. ❏ libtiff Copyright ©...

  • Page 4: Table Of Contents

    Part Names and Functions....12 Epson Scan 2......61 Control Panel.
  • Page 5 Separate Folder......88 Cannot Start Epson Scan 2....115 Scanning Business Cards Using Presto! BizCard.
  • Page 6 Contents Before Contacting Epson....129 Help for Users in Europe....129 Help for Users in Taiwan.

  • Page 7: About This Manual

    Provides instructions on using the product, maintenance, and solving problems. ❏ Administrator's Guide (digital manual) Provides network administrators with information on management and scanner settings. As well as the manuals above, see the help included in the various Epson applications. Marks and Symbols Caution: Instructions that must be followed carefully to avoid bodily injury.

  • Page 8: Operating System References

    User's Guide About This Manual Operating System References Windows In this manual, terms such as "Windows 10", "Windows 8.1", "Windows 8", "Windows 7", "Windows Vista", "Windows XP", "Windows Server 2016", "Windows Server 2012 R2", "Windows Server 2012", "Windows Server 2008 R2", "Windows Server 2008", "Windows Server 2003 R2", and "Windows Server 2003"...

  • Page 9: Important Instructions

    ❏ Some of the symbols used on your product and options are to ensure safety and proper use of the product. Visit the following Web site to learn the meaning of the symbols. http://support.epson.net/symbols ❏ Place the product and options on a flat, stable surface that extends beyond the base of the product and options in all directions.

  • Page 10: Restrictions On Copying

    User's Guide Important Instructions ❏ Unplug the product, options, and the AC adapter, and refer servicing to qualified service personnel under the following conditions: The AC adapter or plug is damaged; liquid has entered the product, options, or the AC adapter;...

  • Page 11: Protecting Your Personal Information

    User's Guide Important Instructions ❏ Do not use sharp objects such as ball point pens or sharp pencils to perform operations. ❏ Condensation inside the touchscreen due to abrupt changes in temperature or humidity may cause performance to deteriorate. Protecting Your Personal Information When you give the scanner to someone else or dispose of it, erase all the personal information stored in the scanner’s memory by selecting the menus on the control panel as described below.

  • Page 12: Scanner Basics

    User's Guide Scanner Basics Scanner Basics Part Names and Functions Front Control panel Indicates the scanner’s status and allows you to make scanning settings. Edge guides Feeds originals straight into the scanner. Slide to the edges of the originals. Input tray Loads originals.
  • Page 13 User's Guide Scanner Basics Back Security slot Inserts a security lock for theft prevention. Service USB port Connects an IC card reader for authentication. Do not connect anything except an IC card reader. USB port Connects a USB cable. LAN port Connects a LAN cable.

  • Page 14: Control Panel

    User's Guide Scanner Basics Related Information “Cleaning Inside the Scanner” on page 100 & “Replacing the Roller Assembly Kit” on page 105 & Control Panel Buttons and Lights Power button/ light Turns the scanner on or off. Do not turn off the scanner while the light is flashing because the scanner is operating or processing a job.
  • Page 15 User's Guide Scanner Basics Features or items locked by an administrator are displayed in gray and can only be operated by an administrator. The home screen. You can select the following menus. While the authentication feature is enabled, a user name is displayed when a user with access authority is logged in.

  • Page 16: Touch Screen Operations

    User's Guide Scanner Basics Informs you when it is time to replace the roller assembly kit (the pickup roller and the separation roller). A message is displayed on the screen when you tap the icon. Displays the network connection status. Tap the icon to display the network settings menu.

  • Page 17: Entering Characters

    User's Guide Scanner Basics Entering Characters Enter characters such as passwords using the keyboard screen. Note: Available icons vary depending on the setting item. Displays the number of characters. (The number of characters that you have entered./The maximum number of characters that you can enter.) Moves the cursor to the input position.

  • Page 18: Viewing Guidance Animations

    Epson Web site. Epson Scan 2 Epson Scan 2 is a driver for controlling your scanner, enabling a variety of scan settings. This also allows you to start either as a standalone application or by using TWAIN-compliant application software. See the Epson Scan 2 help for details on using the application.

  • Page 19: Document Capture Pro / Document Capture

    You can scan by simply selecting a job on a scanner managed by Document Capture Pro Server. For further information, contact your local Epson office. Document Capture Pro Server Authentication Edition An application for Windows Server that adds an authentication feature to Document Capture Pro Server.

  • Page 20: Presto! Bizcard

    You can easily save and manage your contact information. EPSON Software Updater EPSON Software Updater is an application that checks for new or updated applications on the internet and installs them. You can also update the scanner’s digital manual.

  • Page 21: Roller Assembly Kit Codes

    Parts (the pickup roller and separation roller) should be replaced when the number of scans exceeds the service number. You can check the latest number of scans on the control panel or in the Epson Scan 2 Utility. A: pickup roller, B: separation roller...
  • Page 22 User's Guide Scanner Basics Part name Codes Cleaning Kit B12B819291 Related Information “Cleaning Inside the Scanner” on page 100 &...

  • Page 23: Specifications Of Originals And Placing Originals

    User's Guide Specifications of Originals and Placing Originals Specifications of Originals and Placing Originals Specifications of Originals This section explains the specifications and conditions of originals that can be loaded in the ADF. General Specifications for Originals being Scanned Type of Original Thickness Size Plain paper...
  • Page 24 User's Guide Specifications of Originals and Placing Originals Specifications of Standard Size Originals The list of the standard size originals you can load on the scanner. Size Measurement Thickness Paper Type Loading Capacity Legal 215.9×355.6 mm 27 to 413 g/m2 Plain paper Thickness of the originals stack: under 12 mm (0.47 in.)
  • Page 25 User's Guide Specifications of Originals and Placing Originals Size Thickness Paper Type Loading Capacity Width: 50.8 to 215.9 mm 50 to 130 g/m2 Plain paper 1 sheet (2.0 to 8.5 in.) Fine paper Length: 393.8 to 6,096.0 mm Recycled paper (15.5 to 240.0 in.) Specifications of Plastic Cards The specification of plastic card you can load into the scanner.

  • Page 26: Types Of Originals That Require Attention

    297 mm (11.7 in.) long. Otherwise, the length of the scanned image may be longer than intended as the scanner scans to the end of the Carrier Sheet when you select Auto Detect as the Document Size setting in Epson Scan 2.

  • Page 27: Types Of Originals That Must Not Be Scanned

    ❏ To scan originals that are incorrectly detected as double feeds, set the DFDS Function to On on the control panel before you resume scanning or select Off in Detect Double Feed on the Main Settings tab in Epson Scan 2.

  • Page 28: Placing Originals

    User's Guide Specifications of Originals and Placing Originals Placing Originals Standard Size Originals Specifications of Standard Size Originals The list of the standard size originals you can load on the scanner. Size Measurement Thickness Paper Type Loading Capacity Legal 215.9×355.6 mm 27 to 413 g/m2 Plain paper Thickness of the originals stack:...
  • Page 29 User's Guide Specifications of Originals and Placing Originals You can refill the originals up to the maximum capacity during scanning. Placing Standard Size Originals 1. Extend the input tray extension. Slide out the output tray, extend the output tray extension, and then raise the stopper.
  • Page 30 User's Guide Specifications of Originals and Placing Originals 3. Fan the originals. Hold both ends of the originals and fan them a few times. 4. Align the edges of the originals with the printed side facing down and slide the leading edge into a wedge shape.
  • Page 31 User's Guide Specifications of Originals and Placing Originals 6. Slide the edge guides to fit the edge of the originals making sure there are no gaps between the originals and the edge guides. Otherwise, the originals may be fed skewed. Note: ❏...

  • Page 32: Long Paper

    User's Guide Specifications of Originals and Placing Originals Long Paper Specifications of Long Paper The specification of long paper you can load into the scanner. Size Thickness Paper Type Loading Capacity Width: 50.8 to 215.9 mm 50 to 130 g/m2 Plain paper 1 sheet (2.0 to 8.5 in.)
  • Page 33 User's Guide Specifications of Originals and Placing Originals 3. Load the original straight into the input tray, facing down with the top edge facing into the ADF. Slide the original into the ADF until it meets resistance. 4. Adjust the edge guides to fit the edge of the long paper making sure there are no gaps between the edge of the paper and the edge guides.

  • Page 34: Plastic Cards

    (215 inches) to 6,096 mm (240 inches) with a resolution of 200 dpi or less. ❏ You need to specify the paper size in Epson Scan 2. There are three ways to specify the paper size in Epson Scan 2, if the paper length is 3,048 mm (120 inches) or less, you can select Auto Detect (Long Paper) to detect the size automatically.
  • Page 35 User's Guide Specifications of Originals and Placing Originals Placing Plastic Cards 1. Slide out the output tray and raise the stopper. 2. Slide the edge guides on the input tray all the way out.
  • Page 36 User's Guide Specifications of Originals and Placing Originals 3. Load the plastic cards into the input tray facing down with the top edge facing into the ADF. Slide the plastic cards into the ADF until they meet resistance. Important: Do not load plastic cards vertically.

  • Page 37: Laminated Cards

    Main Settings tab in Epson Scan 2. See the Epson Scan 2 help for details. If you forget to disable Detect Double Feed in Epson Scan 2 and a double feed error occurs, remove the card from the ADF and then reload it, tap DFDS Function on the control panel’s screen to set it to On which disables Detect Double Feed for the next scan, and then scan again.
  • Page 38 User's Guide Specifications of Originals and Placing Originals Placing Laminated Cards 1. Slide out the output tray and raise the stopper. 2. Slide the edge guides on the input tray all the way out.
  • Page 39 Scan 2 to increase the accuracy of auto size detection. See the Epson Scan 2 help for details. ❏ To scan laminated cards, select Off in Detect Double Feed on the Main Settings tab in Epson Scan 2. See the Epson Scan 2 help for details.

  • Page 40: Large Size Originals

    User's Guide Specifications of Originals and Placing Originals Large Size Originals Specifications of Large Size Originals By using the Carrier Sheet sold separately and folding the originals in half, you can scan originals larger than A4 size, such as A3 or B4 sizes. Size Thickness Paper Type...
  • Page 41 User's Guide Specifications of Originals and Placing Originals 3. Place the Carrier Sheet with the illustration on the front edge facing up and place the original in the carrier sheet by folding it in half so that the side to be scanned is facing out, with the right side at the front. 4.

  • Page 42: Irregular Shaped Originals

    297 mm long. Otherwise, the length of the scanned image may be longer than intended as the scanner scans to the end of the Carrier Sheet when you select Auto Detect as the Document Size setting in Epson Scan 2.
  • Page 43 User's Guide Specifications of Originals and Placing Originals Placing Irregular Shaped Originals 1. Extend the input tray extension. Slide out the output tray, extend the output tray extension, and then raise the stopper. 2. Slide the edge guides on the input tray all the way out. 3.
  • Page 44 User's Guide Specifications of Originals and Placing Originals 4. Load the Carrier Sheet into the input tray with the top edge facing into the ADF. Slide the Carrier Sheet into the ADF until it meets resistance. 5. Slide the edge guides to fit the edge of the Carrier Sheet making sure there are no gaps between the Carrier Sheet and the edge guides.

  • Page 45: Photographs

    ❏ You may need to stop using a Carrier Sheet that is scratched or has been scanned more than 3,000 times. ❏ If you cannot find an appropriate size for the original you want to scan in the Document Size list in Epson Scan 2, select Auto Detect or select Customize to create a custom document size.
  • Page 46 User's Guide Specifications of Originals and Placing Originals Placing Photographs 1. Extend the input tray extension. Slide out the output tray, extend the output tray extension, and then raise the stopper. 2. Slide the edge guides on the input tray all the way out. 3.
  • Page 47 User's Guide Specifications of Originals and Placing Originals 4. Load the Carrier Sheet into the input tray with the top edge facing into the ADF. Slide the Carrier Sheet into the ADF until it meets resistance. 5. Slide the edge guides to fit the edge of the Carrier Sheet making sure there are no gaps between the Carrier Sheet and the edge guides.

  • Page 48: Envelopes

    ❏ You may need to stop using a Carrier Sheet that is scratched or has been scanned more than 3,000 times. ❏ If you cannot find an appropriate size for the original you want to scan in the Document Size list in Epson Scan 2, select Auto Detect or select Customize to create a custom document size.
  • Page 49 User's Guide Specifications of Originals and Placing Originals Placing Envelopes 1. Extend the input tray extension. Slide out the output tray, extend the output tray extension, and then raise the stopper. 2. Slide the edge guides on the input tray all the way out.
  • Page 50 User's Guide Specifications of Originals and Placing Originals 3. Load the envelopes into the input tray facing down making sure that the opened edge (flap side) of the envelope is facing to the side. For envelopes with the opened edge (flap side) on the shorter side, you can load the envelope with the opened edge (flap side) facing up.

  • Page 51: Mixture Of Originals

    Epson Scan 2 before scanning. See the Epson Scan 2 help for details. ❏ To scan envelopes, select Off in Detect Double Feed on the Main Settings tab in Epson Scan 2. See the Epson Scan 2 help for details.
  • Page 52 User's Guide Specifications of Originals and Placing Originals Placing a Mixture of Originals at Different Sizes 1. Extend the input tray extension. Slide out the output tray, extend the output tray extension, and then raise the stopper. Note: If there are any thick originals, to stop them from bumping into the output tray and falling out, store the output tray and do not use it to stack the ejected originals.
  • Page 53 User's Guide Specifications of Originals and Placing Originals 3. Load the originals at the center of the input tray in descending order of paper size with the widest at the back and the narrowest at the front. Note: ❏ Load the originals into the input tray facing down and slightly displace the top edges at an angle facing into the ADF. ❏...

  • Page 54: Basic Scanning

    User's Guide Basic Scanning Basic Scanning Scanning Using the Control Panel You can scan the original from the control panel, using the jobs created in Document Capture Pro (Windows)/ Document Capture (Mac OS)/Document Capture Pro Server (Windows Server). Set the operation mode on the control panel before scanning. Note: Document Capture Pro does not support Windows Vista/Windows XP.
  • Page 55 User's Guide Basic Scanning 1. Place the originals. 2. Select Scan on the home screen. The scanner searches for computers or servers on which Document Capture Pro/Document Capture/ Document Capture Pro Server is installed. 3. On the Select Computer screen, select the computer on which you created the job in Document Capture Pro/ Document Capture.

  • Page 56: Scanning To A Computer Using Wsd

    User's Guide Basic Scanning ❏ To scan originals that are detected as double feeds, for example plastic cards or envelopes, tap the DFDS Function to skip double feed detection. ❏ To scan originals that are likely to jam, for example thin paper, tap Slow to slow down the scanning speed. 6.
  • Page 57 Click Uninstall and start again if the Uninstall screen is displayed. Note: The scanner name you set on the network and model name (EPSON XXXXXX (XX-XXXX)) are displayed on the network screen. You can check a scanner’s name that was set on the network from the scanner’s control panel.

  • Page 58: Scanning Using Epson Scan 2

    ❏ Windows 7/Windows Vista/Windows XP/Windows Server 2008 R2/Windows Server 2008/Windows Server 2003 R2/Windows Server 2003 Click the start button, and then select All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan ❏ Mac OS Select Go > Applications > Epson Software > Epson Scan 2.
  • Page 59 User's Guide Basic Scanning 3. Make the following settings on the Main Settings tab. ❏ Scanning Side: Select the side of the original you want to scan. Select Double-Sided to scan both sides of the originals. ❏ Document Size: Select the size of the original you placed. ❏...
  • Page 60 User's Guide Basic Scanning 4. Make other scan settings if necessary. ❏ You can preview the scanned image of the first side of the first page of the originals. Load only the first page of your originals into the input tray and click the Preview button. The preview window opens, the previewed image is displayed, and the page is ejected from the ADF.

  • Page 61: Required Settings For Special Originals In Epson Scan 2

    “Image Adjustment Features” on page 75 & Required Settings for Special Originals in Epson Scan 2 You need to set certain items on the Main Settings tab in Epson Scan 2 when scanning special originals. Type of Original Required Settings Envelopes Select Off in Detect Double Feed.

  • Page 62: Setting A Resolution That Suits The Scanning Purpose

    User's Guide Basic Scanning Type of Original Required Settings Laminated cards To scan transparent areas around the edges, select Customize on the Document Size list to open the Document Size Settings window. Next, select Scan laminated card in the window. Note: The appropriate effect may not be achieved depending on the original.
  • Page 63 Enter the application name in the search charm, and then select the displayed icon. ❏ Windows 7 Click the start button, and then select All Programs > Epson Software > Document Capture Pro. Note: You may need to select the scanner you want to use from the scanners list.
  • Page 64 User's Guide Basic Scanning 3. Click New Job. The Job Settings screen is displayed. 4. Set the Job Name.
  • Page 65 ❏ Correct Document Skew: Select to correct the slant of the original. ❏ Skip Blank Page: Select to skip blank pages if there are any in the originals. ❏ Detailed Settings button: Select to use Epson Scan 2 features to adjust scanned images.
  • Page 66 User's Guide Basic Scanning 6. Click 2. Save, and then make the save settings. ❏ File Name: Set the file name for saving the scanned image. Click File Name Settings to add a time stamp or file number counter to the file name. ❏...
  • Page 67 User's Guide Basic Scanning Note: ❏ If you want to upload to a cloud service, you need to set up your account with the cloud service in advance. ❏ If you want to use Evernote as the destination, download the Evernote application from the Evernote Corporation Website and install it before using this feature.

  • Page 68: Scanning Using Document Capture (Mac Os)

    Do not use the Fast User Switching function while using your scanner. 1. Start Document Capture. Select Finder > Go > Applications > Epson Software > Document Capture. Note: You may need to select the scanner you want to use from the scanners list.
  • Page 69 User's Guide Basic Scanning 2. Click The Job List screen is displayed. Note: A preset job is available that allows you to save scanned images as a PDF. When using this job, skip this procedure and go to procedure 10. 3.
  • Page 70 User's Guide Basic Scanning 4. Set the Job Name. 5. Make scanning settings on the Scan tab. ❏ Source: Select the source where the original is placed. Select double-sided to scan both sides of the originals. ❏ Document Size: Select the size of the original you placed. ❏...
  • Page 71 User's Guide Basic Scanning Note: You can also adjust the image using following items. ❏ Text Enhancement: Select to make blurred letters in the original clear and sharp. ❏ Correct Document Skew: Select to correct the slant of the original. ❏...
  • Page 72 User's Guide Basic Scanning 7. Click Destination, and then select the Destination. Destination setting items are displayed according to the destination you selected. Make detailed settings as necessary. Click the ? (Help) icon for details on each item. Note: ❏ If you want to upload to a cloud service, you need to set up your account with the cloud service in advance. ❏...
  • Page 73 User's Guide Basic Scanning 11. Select the job from the pull down list, and then click the icon. The selected job is performed. 12. Follow the on-screen instructions. The scanned image is saved using the settings you made for the job. Note: You can scan the originals and send the scanned image without using the job.

  • Page 74: Advanced Scanning

    ADF. 1. Start Epson Scan 2. 2. Select Automatic Feeding Mode on the Main Settings tab. 3. Make other settings for scanning on the Epson Scan 2 main window. 4. Click Scan. Automatic Feeding Mode starts.

  • Page 75: Creating Scanned Images To Suit Your Needs

    Creating Scanned Images to Suit Your Needs Image Adjustment Features You can adjust scanned images using the features on the Advanced Settings tab in Epson Scan 2. Except for a few features, you can check the adjustment results in the preview window.
  • Page 76 User's Guide Advanced Scanning Note: ❏ Some items may not be available depending on other settings you made. ❏ Depending on the original, the scanned images may not be adjusted correctly. Related Information “Remove Background” on page 77 & You can remove the background of the originals. “Text Enhancement”...

  • Page 77: Remove Background

    User's Guide Advanced Scanning You can adjust the border for monochrome binary (black and white). Increase the threshold, the black color area becomes larger. Decrease the threshold, the white color area becomes larger. “Unsharp Mask” on page 80 & You can enhance and sharpen the outlines of the image. “Descreening”...

  • Page 78: Auto Area Segmentation

    User's Guide Advanced Scanning Auto Area Segmentation You can make letters clear and images smooth when performing black and white scanning for a document that contains images. You can adjust the quality of the image part of the original from Brightness and Contrast. Note: ❏...

  • Page 79: Brightness

    User's Guide Advanced Scanning Brightness You can adjust the brightness for the whole image. Note: This feature is not available depending on the settings on the Main Settings tab > Image Type or the settings on the Advanced Settings tab. Contrast You can adjust the contrast for the whole image.

  • Page 80: Threshold

    User's Guide Advanced Scanning Threshold You can adjust the border for monochrome binary (black and white). Increase the threshold, the black color area becomes larger. Decrease the threshold, the white color area becomes larger. Note: This feature may not be available depending on the settings on the Main Settings tab > Image Type or the settings on the Advanced Settings tab.

  • Page 81: Saving As A Searchable Pdf

    User's Guide Advanced Scanning Edge Fill You can remove the shadow created around the scanned image. For double-sided scanning, the settings for the edge fill range are mirror-reversed for the back of the original. If you select Settings, the Edge Fill Level screen is displayed, and you can adjust the edge fill ranges for the top, bottom, left, and right.

  • Page 82: Saving As An Office Format File (For Windows Only)

    ❏ Text on the originals is recognized using Optical Character Recognition (OCR), and then embedded in the scanned image. ❏ This feature is only available when the EPSON Scan OCR component (Windows) or Epson Scan 2 OCR component (Mac OS) is installed.
  • Page 83 User's Guide Advanced Scanning 1. Place the original. 2. Start Document Capture Pro. 3. Click on the Scan and bar to display the destination screen. If you have already displayed the destination screen, skip this procedure. 4. Click Scan Settings to display the Scan Settings screen. 5.

  • Page 84: Setting A Job (Scan, Save, And Send)

    User's Guide Advanced Scanning 6. Click one of the destination icons. Scanning starts. After scanning, the Save Settings window or Transfer Settings window is displayed. 7. Select the Office format file you want to save as from the File Type list. 8.

  • Page 85: Creating And Registering A Job (Mac Os)

    User's Guide Advanced Scanning ❏ Destination Settings: Select the destination of the scanned images. You can send them by email or forward them to an FTP server or Web server. 5. Click OK to return to the Job List screen. The created job is registered in the Job List.

  • Page 86: Enabling A Job To Run From The Control Panel (Button Assignment)

    User's Guide Advanced Scanning Enabling a Job to Run from the Control Panel (Button Assignment) By assigning a job to the scanner’s control panel in advance using Document Capture Pro (Windows), Document Capture (Mac OS) or Document Capture Pro Server (Windows Server), you can run jobs from the control panel. Note: Document Capture Pro does not support Windows Vista/Windows XP.

  • Page 87: Separation Feature (For Windows Only)

    User's Guide Advanced Scanning 5. Click OK to return to the Job List window. The job is assigned to the scanner’s control panel. 6. Click OK to return to the main window. Related Information “Document Capture Pro / Document Capture” on page 19 &...

  • Page 88: Sorting And Saving Scanned Images Into A Separate Folder

    User's Guide Advanced Scanning Enter barcode information every three pages and save as multi-page PDFs Enter barcode information and separate into folders Sorting and Saving Scanned Images into a Separate Folder You can sort scanned images automatically and save them to a separate folder using Document Capture Pro. To sort scanned images, you can use a variety of detection methods such as blank pages inserted between the originals or barcodes on the originals.
  • Page 89 User's Guide Advanced Scanning 3. Click Job Settings. 4. Click New Job.
  • Page 90 User's Guide Advanced Scanning 5. Set the Job Name. 6. Make scanning settings on the 1. Scan tab.
  • Page 91 User's Guide Advanced Scanning 7. Click 2. Save, make the save settings, and then select Apply job separation. 8. Click Separation Settings.
  • Page 92 User's Guide Advanced Scanning 9. Select Separator on the Job Separation Settings screen. ❏ Fixed Page: Select to separate by each specified page and split into files. ❏ Blank Page: Select to separate by detecting blank pages. ❏ Barcode: Select to separate by detecting barcodes. ❏...
  • Page 93 User's Guide Advanced Scanning 11. Click 3. Send, and then select the Destination. Destination setting items are displayed according to the destination you selected. Make detailed settings as necessary. Click Help for details on each item. 12. Click OK to close the Job Settings screen. 13.

  • Page 94: Scanning Business Cards Using Presto! Bizcard

    User's Guide Advanced Scanning 15. Follow the on-screen instructions. The scanned image is separated and saved using the settings you made for the job. Related Information “Scanning Using Document Capture Pro (Windows)” on page 62 & “Placing Originals” on page 28 &...
  • Page 95 The Epson Scan 2 window opens. 4. Set each item on the Epson Scan 2 window, and then scan. The business card is scanned and converted into editable text in the Presto! BizCard window.

  • Page 96: Menu Options For Settings

    Settings > External Scan Settings Ultrasonic Double Feed Detection When scanning without using Epson Scan 2, the settings from the settings menu are enabled. When set to On, displays a double feed error when multiple originals are fed and stops scanning.

  • Page 97: Common Settings

    User's Guide Menu Options for Settings Common Settings Select the menus on the control panel as described below. Settings > Common Settings LCD Brightness Adjust the brightness of the LCD screen. Sound ❏ Button Press: Set the volume for tapping sounds on the control panel, or when authentication is successful on the login screen.

  • Page 98: Pc Connection Via Usb

    User's Guide Menu Options for Settings PC Connection via USB You can restrict the usage of the USB connection from the computer. If you want to restrict it, select Disable. Network Settings Select the menus on the control panel as described below. Settings >...

  • Page 99: System Administration

    User's Guide Menu Options for Settings System Administration Select the menus on the control panel as described below. Settings > System Administration Admin Settings ❏ Admin Password: Register an administrator password that allows only an administrator to change the settings. Enter the password within 20 characters.

  • Page 100: Maintenance

    Epson Scan 2 Utility. If a surface is stained with a hard-to-remove material, use a genuine Epson cleaning kit to remove the stains. Use a small amount of cleaner on the cleaning cloth to remove the stains.
  • Page 101 3. Pull the lever and open the scanner cover. 4. Wipe off any stains on the plastic roller and glass surface at the bottom inside of the scanner cover using a soft cloth or a genuine Epson cleaning kit. Important: ❏...
  • Page 102 6. Open the cover, and then remove the separation roller. See “Replacing the Roller Assembly Kit” for more details. 7. Wipe off any dust or dirt on the separation roller using a genuine Epson cleaning kit or a soft, moist cloth. Important: Use only a genuine Epson cleaning kit or a soft, moist cloth to clean the roller.
  • Page 103 8. Open the cover, and then remove the pickup roller. See “Replacing the Roller Assembly Kit” for more details. 9. Wipe off any dust or dirt on the pickup roller using a genuine Epson cleaning kit or a soft, moist cloth. Important: Use only a genuine Epson cleaning kit or a soft, moist cloth to clean the roller.
  • Page 104 15. Slowly rotate the rollers at the bottom by tapping anywhere on the LCD. Wipe the surface of the rollers using a genuine Epson cleaning kit or a soft cloth dampened with water. Repeat this until the rollers are clean.

  • Page 105: Replacing The Roller Assembly Kit

    User's Guide Maintenance Replacing the Roller Assembly Kit The roller assembly kit (the pickup roller and the separation roller) needs to be replaced when the number of scans exceeds the life cycle of the rollers. When a replacement message is displayed on the control panel or your computer screen, follow the steps below to replace it.
  • Page 106 User's Guide Maintenance 4. Open the cover of the pickup roller, and then slide and remove it. 5. Pull down the fixture of the roller axis, and then slide and remove the installed pickup rollers. Important: Do not pull out the pickup roller forcibly. This could damage the inside of the scanner.
  • Page 107 User's Guide Maintenance 6. While holding down the fixture, slide the new pickup roller to the left and insert it into the hole in the scanner. Press the fixture to secure it. 7. Put the edge of the cover of the pickup roller into the groove and slide it. Close the cover firmly.
  • Page 108 User's Guide Maintenance Important: ❏ Make sure the pick up cover is closed correctly. ❏ Make sure the pickup rollers are installed correctly if the cover is hard to close. ❏ Do not install the cover while it is raised. 8.

  • Page 109: Resetting The Number Of Scans

    Dispose of the pickup roller and the separation roller following the rules and regulations of your local authority. Do not disassemble them. Related Information “Roller Assembly Kit Codes” on page 21 & Resetting the Number of Scans Reset the number of scans using the control panel or Epson Scan 2 Utility after replacing the Roller Assembly Kit.

  • Page 110: Resetting The Number Of Scans On The Control Panel

    ❏ Windows 7/Windows Vista/Windows XP/Windows Server 2008 R2/Windows Server 2008/Windows Server 2003 R2/Windows Server 2003 Click the start button, and then select All Programs (or Programs) > EPSON > Epson Scan 2 > Epson Scan 2 Utility. ❏ Mac OS Select Go >...

  • Page 111: Energy Saving

    User's Guide Maintenance 4. Click Reset for the roller assembly kit. Energy Saving You can save energy by using sleep mode or auto power off mode when no operations are performed by the scanner. You can set the time period before the scanner enters sleep mode and turns off automatically. Any increase will affect the product’s energy efficiency.

  • Page 112: Updating Applications And Firmware

    User's Guide Maintenance 4. Close the input tray extension and output tray. Important: Make sure you close the output tray securely; otherwise it may be damaged during transport. 5. Remove the input tray. 6. Attach the packing materials that came with the scanner, and then repack the scanner in its original box or a sturdy box.
  • Page 113 Do not turn off the computer or the scanner while updating. Note: If you cannot find the application you want to update in the list, you cannot update using the EPSON Software Updater. Check for the latest versions of the applications on your local Epson website.

  • Page 114: Solving Problems

    Connection between the scanner and the computer (USB or properly. network) - Installation of a necessary application - Version of ❏ Install Epson Scan 2 and Document Capture Pro/ an application - Power supply of a computer - Firewall Document Capture on your computer.

  • Page 115: The Scanner Does Not Turn On

    ❏ Make sure the scanner is selected correctly on the Scanner Settings screen. ❏ If the Scanner Settings screen is displayed when starting Epson Scan 2, and your scanner is not displayed in the scanner list, the scanner has not been detected.

  • Page 116: Removing Jammed Originals From The Scanner

    User's Guide Solving Problems Related Information “Cleaning Inside the Scanner” on page 100 & “Scanning Different Sizes or Types of Originals One by One (Automatic Feeding Mode)” on page 74 & Removing Jammed Originals from the Scanner If an original has jammed inside the scanner, follow these steps to remove it. 1.

  • Page 117: The Original Jams In The Scanner Frequently

    User's Guide Solving Problems 4. If you cannot pull originals straight up, carefully pull out any jammed originals from the output tray in the direction of the arrow. Important: Make sure there is no paper inside the scanner. 5. Close the scanner cover. The Original Jams in the Scanner Frequently If the original jams in the scanner frequently, try the following.

  • Page 118: Scanning Speed Slows Down When Scanning Continuously

    The Image Quality is Rough ❏ If the resolution is low, try increasing the resolution and then scanning. ❏ In Epson Scan 2, adjust the image using items on the Advanced Settings tab, and then scan. Related Information “Setting a Resolution That Suits the Scanning Purpose” on page 62 &...

  • Page 119: Expanding Or Contracting The Scanned Image

    ❏ In Epson Scan 2, select the Advanced Settings tab, and then Image Option > Text Enhancement. ❏ In Epson Scan 2, when Image Type on the Main Settings tab is set to Black & White, adjust the Threshold on the Advanced Settings tab.

  • Page 120: Moiré Patterns (Web-Like Shadows) Appear

    If the size of the original you want to scan is not on the list, select Customize, and then create the size manually. Text is Not Recognized Correctly when Saving as a Searchable PDF ❏ On the Image Format Options window in Epson Scan 2, check that Text Language is set correctly on the Text tab.

  • Page 121: Cannot Solve Problems In The Scanned Image

    ❏ Originals with creases or wrinkles ❏ In Epson Scan 2, when Image Type on the Main Settings tab is set to Black & White, adjust the Threshold on the Advanced Settings tab. When you increase the Threshold, the black color area becomes larger.

  • Page 122: Uninstalling And Installing Applications

    User's Guide Solving Problems Uninstalling and Installing Applications Uninstalling Your Applications You may need to uninstall and then reinstall your applications to solve certain problems or if you upgrade your operating system. Log on to your computer as an administrator. Enter the administrator password if the computer prompts you.

  • Page 123: Installing Your Applications

    If you cannot find the application you want to uninstall in the application list, you cannot uninstall using the Uninstaller. In this situation, select Finder > Go > Applications > Epson Software, select the application you want to uninstall, and then drag it to the trash icon.

  • Page 124: Technical Specifications

    User's Guide Technical Specifications Technical Specifications General Scanner Specifications Note: Specifications are subject to change without notice. Scanner type Sheet Feed, one pass duplex color scanner Photoelectric device Effective pixels 5,100×9,300 at 600 dpi 2,550×64,500 at 300 dpi Light source RGB LED Scanning resolution 600 dpi (main scan)

  • Page 125: Network Function List

    General Network Setup (device name, TCP/IP address, DNS server) ✓ Document Capture Pro Setting ✓ Restore the Factory Default Settings ✓ Network Scanning Epson Scan 2 IPv4, IPv6 ✓ Document Capture Pro (Win) / IPv4 Document Capture (Mac) ✓ Document Capture Pro Server IPv4, IPv6 ✓...

  • Page 126: Dimensions And Weight Specifications

    User's Guide Technical Specifications Dimensions and Weight Specifications Dimensions * Width: 296 mm (11.7 inches) Depth: 169 mm (6.7 inches) Height: 167 mm (6.6 inches) Weight Approx. 3.7 kg (8.2 lb) Without protruding parts and the input tray. Electrical Specifications Scanner Electrical Specifications Rated DC Input Power Supply Voltage DC 24 V...

  • Page 127: System Requirements

    User's Guide Technical Specifications Operating conditions Ordinary office or home conditions. Avoid operating the scanner in direct sunlight, near a strong light source, or in extremely dusty conditions. System Requirements Windows 10 (32-bit, 64-bit) Windows Windows 8.1 (32-bit, 64-bit) Windows 8 (32-bit, 64-bit) Windows 7 (32-bit, 64-bit) Windows Vista (32-bit, 64-bit) Windows XP Professional x64 Edition Service Pack 2...

  • Page 128: Standards And Approvals

    The following models are CE marked and in compliance with all the applicable EU Directives. For further details, visit the following website to access the full declaration of conformities containing reference to the Directives and harmonized standards used to declare conformity. http://www.epson.eu/conformity J381C A471H, A472E...

  • Page 129: Where To Get Help

    Depending on the product, the dial list data for fax and/or network settings may be stored in the product’s memory. Due to breakdown or repair of a product, data and/or settings may be lost. Epson shall not be responsible for the loss of any data, for backing up or recovering data and/or settings even during a warranty period.

  • Page 130: Help For Users In Taiwan

    Epson Helpdesk Phone: 1300-361-054 Epson Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in installing, configuring and operating your Epson product. Our Pre-sales Helpdesk staff can provide literature on new Epson products and advise where the nearest dealer or service agent is located.

  • Page 131: Help For Users In Singapore

    User's Guide Where to Get Help Help for Users in Singapore Sources of information, support, and services available from Epson Singapore are: World Wide Web http://www.epson.com.sg Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), Sales Enquiries, and Technical Support via e-mail are available.

  • Page 132: Help For Users In Indonesia

    User's Guide Where to Get Help Epson Service Center 65 Truong Dinh Street, District 1, Hochiminh City, Vietnam. 29 Tue Tinh, Quan Hai Ba Trung, Hanoi City, Vietnam Help for Users in Indonesia Contacts for information, support, and services are: World Wide Web http://www.epson.co.id...

  • Page 133: Help For Users In Hong Kong

    Boulevard Manado 95111 INDONESIA.CO.ID For other cities not listed here, call the Hot Line: 08071137766. Help for Users in Hong Kong To obtain technical support as well as other after-sales services, users are welcome to contact Epson Hong Kong Limited.

  • Page 134: Help For Users In Malaysia

    Where to Get Help Internet Home Page http://www.epson.com.hk Epson Hong Kong has established a local home page in both Chinese and English on the Internet to provide users with the following information: ❏ Product information ❏ Answers to Frequently Asked Questions (FAQs) ❏...

  • Page 135: Help For Users In The Philippines

    Accessible 9am to 6pm, Monday through Saturday (Except public holidays) Help for Users in the Philippines To obtain technical support as well as other after sales services, users are welcome to contact the Epson Philippines Corporation at the telephone, fax numbers and e-mail address below: World Wide Web http://www.epson.com.ph...

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