Page 1
Help Guide Smartphone Xperia L4 XQ-AD51/XQ-AD52 Use this manual if you encounter any problems, or have any questions about your device. Xperia L4 features Side Sense Turning Side sense on or off Using Side sense Setting other Side sense options...
Page 2
Assembly - Dual SIM Using a Dual SIM device Screen protection Starting your device for the first time Setting up a Google account on your device Transferring content from your old device Device security Making sure your device is protected Finding the IMEI number(s) of your device Finding, locking, or erasing a lost device Learning the basics...
Restarting, resetting, and repairing Restarting, resetting, and repairing your device Repairing the device software using Xperia Companion Resetting your applications Improving memory performance Viewing the memory status Freeing up space on the internal storage Stopping applications and services from running Formatting the memory card Internet and networks Mobile data connection...
Page 4
Taking a photo or recording a video Taking a photo using the flash Basic camera features Viewing, sharing, or editing photos and videos Selecting a capturing mode Self-timer Exposure, color, and light conditions Adjusting the exposure, color, and light conditions Color and brightness People, selfies, and smiling faces Taking photos and videos of people...
Receiving items using Bluetooth technology Legal information General Warranty, SAR, and usage guidelines E-797-100-11 Copyright 2020 Sony Mobile Communications Inc.
Page 6
Turning Side sense on or off Find and tap [Settings] > [Display] > [Advanced]. Tap [Side sense]. Tap the switch to enable or disable the function. Related Topic Using Side sense Setting other Side sense options E-797-100-11 Copyright 2020 Sony Mobile Communications Inc.
Help Guide Smartphone Xperia L4 XQ-AD51/XQ-AD52 Using Side sense You can tap the Side sense bar on the edge of the screen or slide it with one hand in order to use your device more easily. You can display the Side sense menu as a shortcut to applications and settings, or the Multi-window menu to select two applications in the split-screen mode.
Page 8
Hint To exit the Side sense menu, double-tap the Side sense bar or tap an empty area on the screen. Displaying the Multi-window menu Slide your finger up along the Side sense bar to display the Multi-window menu. Follow the on-screen instructions to add apps to a split-screen.
Page 9
Related Topic Turning Side sense on or off Setting other Side sense options E-797-100-11 Copyright 2020 Sony Mobile Communications Inc.
Page 10
Tap the switch to enable the function. Follow the on-screen instructions in the lower part of the screen to edit other Side sense options. Related Topic Turning Side sense on or off Using Side sense E-797-100-11 Copyright 2020 Sony Mobile Communications Inc.
Page 11
Not all applications support split-screen mode. To resize the split-screen windows Drag the split-screen border in the center. To exit the split-screen mode Drag the split-screen border to the top or bottom of the screen. E-797-100-11 Copyright 2020 Sony Mobile Communications Inc.
Xperia L4 XQ-AD51/XQ-AD52 About this Help Guide This is the Xperia L4 Help Guide for the Android 9 software version. If you are not sure which software version your device is running, you can check it in the Settings menu.
Page 13
Help Guide Smartphone Xperia L4 XQ-AD51/XQ-AD52 Overview...
Page 14
Ear speaker Front camera Charging/Notification light Volume/Zoom key Fingerprint sensor Power key Speaker USB port/Charger Primary microphone Diversity antenna Flash LED Main camera Wi-Fi/Bluetooth®/GPS antenna Nano SIM/Memory card slot NFC detection area Primary antenna E-797-100-11 Copyright 2020 Sony Mobile Communications Inc.
Place the memory card securely in the memory card tray. Gently push the SIM card tray back into the slot until it fits into place. Related Topic Finding the IMEI number(s) of your device E-797-100-11 Copyright 2020 Sony Mobile Communications Inc.
Place either the second SIM card (SIM2) or the memory card securely in the tray, in the correct orientation. Gently push the SIM card tray back into the slot until it fits into place. Related Topic Finding the IMEI number(s) of your device E-797-100-11 Copyright 2020 Sony Mobile Communications Inc.
Page 17
Help Guide Smartphone Xperia L4 XQ-AD51/XQ-AD52 Using a Dual SIM device A Dual SIM device enables you to do the following: Receive incoming communications via both SIM cards. Select the number from which to send outgoing communications, or have the option to select a SIM card each time you place a call.
Page 18
If the Dual SIM reachability function does not work after you enable it, check that you have entered the phone numbers correctly for each SIM card. In some cases, the numbers are detected automatically during setup. Otherwise, you are prompted to enter them manually. E-797-100-11 Copyright 2020 Sony Mobile Communications Inc.
Xperia device. The use of third-party screen protection accessories may prevent your device from working correctly by covering sensors, lenses, speakers, or microphones and can invalidate the warranty. E-797-100-11 Copyright 2020 Sony Mobile Communications Inc.
To turn off the device Long press the power key until the options menu opens. Tap [Power off]. Note It may take a while for the device to shut down. Related Topic Charging your device E-797-100-11 Copyright 2020 Sony Mobile Communications Inc.
Page 21
Setting up a Google account on your device Your device from Sony runs on the Android platform developed by Google. A range of Google applications and services is available on your device when you purchase it, for example, Gmail, Google Maps, YouTube, and the Google Play application.
There are several ways to transfer your data from an old device to your new device. Synchronize data using Google account Copy and transfer data using a computer Copy and transfer data using an SD card For more information, go to support.google.com/android/. E-797-100-11 Copyright 2020 Sony Mobile Communications Inc.
[Settings] > [Lock screen & security] > [Fingerprint Manager], and then follow the on-screen instructions. For more information, go to support.google.com/android/. Note When using a security option to protect your device, it is crucial to remember the details provided at set up. E-797-100-11 Copyright 2020 Sony Mobile Communications Inc.
Enter *#06# into the dialpad. The IMEI number(s) are displayed automatically. Viewing your IMEI number(s) on the label strip Drag out the SIM card tray. Drag the strip outwards using your fingernail. The strip displays the IMEI number(s). E-797-100-11 Copyright 2020 Sony Mobile Communications Inc.
Google offers a location and security web service called “Find my device”. After you sign in to a Google account, “Find my device” is turned on by default. If you lose your device, you can use “Find my device” to find, lock, or erase it. For more information, go to support.google.com/android/. E-797-100-11 Copyright 2020 Sony Mobile Communications Inc.
Xperia L4 XQ-AD51/XQ-AD52 Turning the screen on or off When your screen is turned off, your device can be locked or unlocked, depending on your screen lock setting. Briefly press the power key. E-797-100-11 Copyright 2020 Sony Mobile Communications Inc.
Page 27
When your device is on and left idle for a set period of time, the screen dims and turns off to save battery power. You can change how long your screen stays active before it turns off. Find and tap [Settings] > [Display] > [Sleep]. Select an option. E-797-100-11 Copyright 2020 Sony Mobile Communications Inc.
To move the screen upwards or downwards: drag the horizontal stripes at the edge of the resized screen. To resize the screen: drag (Resize screen icon) at the edge of the resized screen. Hint You can shrink the screen by using the Side sense menu. Related Topic Using Side sense E-797-100-11 Copyright 2020 Sony Mobile Communications Inc.
Long press the power key until the options menu opens. Tap [Screenshot]. Hint You can also take a screenshot by pressing and holding the power key and volume down key at the same time. E-797-100-11 Copyright 2020 Sony Mobile Communications Inc.
When the notification light is disabled, it only lights up when there is a battery status warning, for example, when the battery level goes below 15 percent. Find and tap [Settings] > [Apps & notifications] > [Configure notifications]. Tap the [Use LED light to show incoming notifications] switch to enable or disable the function. E-797-100-11 Copyright 2020 Sony Mobile Communications Inc.
Help Guide Smartphone Xperia L4 XQ-AD51/XQ-AD52 Status icons (Signal strength icon) The mobile network mode is also displayed when sending and downloading mobile data. (No signal icon) (Data roaming icon) (Wi-Fi signal icon) A Wi-Fi connection is enabled and data is being transmitted.
Page 32
E-797-100-11 Copyright 2020 Sony Mobile Communications Inc.
Note Your device has an embedded, rechargeable battery that can only be replaced by an authorized Sony repair center. Never try to open or take apart the device yourself. Doing so can cause damage and void your warranty.
Page 36
It is important to use the USB cable that came with your device, as other types of USB cables can damage your device. Hint If the battery is completely depleted, it may take up to 10 minutes before the notification light illuminates and the charging icon appears. Related Topic Battery and power management E-797-100-11 Copyright 2020 Sony Mobile Communications Inc.
Turn off the location-sharing permission for an application. Uninstall applications that you are not using. Use a Sony original handsfree device to listen to music. Handsfree devices consume less battery than your device’s loudspeakers. Restart your device every now and then.
Page 38
You can check battery consumption for applications, and change the settings if necessary. Find and tap [Settings] > [Apps & notifications]. Select an application and review its battery consumption under [Battery]. You may find the item under [Advanced]. E-797-100-11 Copyright 2020 Sony Mobile Communications Inc.
Page 39
Power-saving exceptions menu. Find and tap [Settings] > [Apps & notifications] > [Advanced] > [Special app access] > [Power-saving feature]. Follow the on-screen instructions, and select the applications to which the power-saving feature is applied. E-797-100-11 Copyright 2020 Sony Mobile Communications Inc.
Page 40
Guide. The Android version might not be affected after an update. To check for new software Find and tap [Settings] > [System] > [Advanced] > [Software update]. Related Topic Updating your device wirelessly Updating your device using a computer E-797-100-11 Copyright 2020 Sony Mobile Communications Inc.
Find and tap [Settings] > [System] > [Advanced] > [Software update]. (More icon) > [Settings] > [Auto update apps]. Select the preferred option. Related Topic Before updating your device Updating your device using a computer E-797-100-11 Copyright 2020 Sony Mobile Communications Inc.
Page 42
Follow the on-screen instructions to run the relevant software updates. Note If you do not have the Xperia Companion software installed on the relevant computer, search for Xperia Companion on the Sony customer support website and download it. Related Topic...
If your device fails to turn on or you want to reset your device’s software, you can use Xperia Companion to repair your device. For more information on downloading and using Xperia Companion, search for Xperia Companion on the Sony customer support website.
Page 45
Open the Xperia Companion software on the computer and click [Software repair] on the main screen. Follow the instructions that appear on the screen to reinstall the software and complete the repair. Related Topic Restarting, resetting, and repairing your device E-797-100-11 Copyright 2020 Sony Mobile Communications Inc.
Select an application or service, and then tap [Advanced] > [Open by default] > [CLEAR DEFAULTS]. Note The option to clear the application data, cache, or default setting is not available for every application or service. E-797-100-11 Copyright 2020 Sony Mobile Communications Inc.
To view the memory status Find and tap [Settings] > [Storage]. Related Topic Freeing up space on the internal storage Formatting the memory card Stopping applications and services from running E-797-100-11 Copyright 2020 Sony Mobile Communications Inc.
Page 48
If you have a memory card inserted, select [Internal shared storage] > [FREE UP SPACE]. Select infrequently used apps or old files to delete, and then follow the on-screen instructions. Related Topic Viewing the memory status E-797-100-11 Copyright 2020 Sony Mobile Communications Inc.
Page 49
If the performance of your device or apps is not optimal, try stopping apps and services from running. Find and tap [Settings] > [Apps & notifications]. Select an application or service, then tap [FORCE STOP] > [OK]. Related Topic Viewing the memory status E-797-100-11 Copyright 2020 Sony Mobile Communications Inc.
All content on the memory card gets erased when you format it. Make sure you first make backups of all data that you want to save. To back up your content, you can copy it to a computer. E-797-100-11 Copyright 2020 Sony Mobile Communications Inc.
You can manually check for updates to your internet settings. If you change or delete an internet setting by mistake, reset the internet settings. Find and tap [Settings] > [Network & internet] > [Mobile network] for more mobile network options. E-797-100-11 Copyright 2020 Sony Mobile Communications Inc.
Page 52
There are a number of things you can do to improve Wi-Fi reception: Move your device closer to the Wi-Fi access point. Move the Wi-Fi access point away from any potential obstructions or interference. Do not cover the Wi-Fi antenna area of your device. E-797-100-11 Copyright 2020 Sony Mobile Communications Inc.
Tap the application that you want to control, and then tap [Data usage]. Edit the options as desired. Note The performance of individual applications may be affected if you change the related data usage settings. E-797-100-11 Copyright 2020 Sony Mobile Communications Inc.
To view information about your device, find and tap [Settings] > [System] > [About phone]. To search for a setting, find and tap [Settings], and then enter the name of the setting into the [Search settings] field. E-797-100-11 Copyright 2020 Sony Mobile Communications Inc.
Tap the icon displayed above the slider one or more times until (Vibrate icon) appears. Activating sound with vibration for incoming calls Find and tap [Settings] > [Sound]. Tap the [Also vibrate for calls] switch to enable the function. E-797-100-11 Copyright 2020 Sony Mobile Communications Inc.
To turn off all ringtone and/or notification sounds and set your device to vibrate only, select [None] from the list. To enable or disable other sounds and tones, find and tap [Settings] > [Sound] > [Advanced], and then tap the switches to enable or disable the various sounds and tones. E-797-100-11 Copyright 2020 Sony Mobile Communications Inc.
Auto-rotate screen: Set the screen to rotate automatically when the device is turned, or set it to stay in portrait view. Hint Even if the Auto-rotate screen function is disabled, you can rotate the screen manually by tapping (Rotate icon) in the navigation bar. E-797-100-11 Copyright 2020 Sony Mobile Communications Inc.
Play Store app to avoid the automatic updating of applications. Find and tap (Play Store icon). (Menu icon), and then tap the settings menu. Tap the auto update apps menu. Select the preferred option. E-797-100-11 Copyright 2020 Sony Mobile Communications Inc.
If your location is not found after a few minutes, move to another location. Related Topic Overview E-797-100-11 Copyright 2020 Sony Mobile Communications Inc.
To set the date or time manually, disable the Automatic date & time function by tapping the switch. To set the time zone manually, disable the Automatic time zone function by tapping the switch. Tap the desired item to edit and change the values. E-797-100-11 Copyright 2020 Sony Mobile Communications Inc.
On the computer, save your media files using Google Drive. Then, synchronize the data on your device by logging in to the Google account. Note The Music app may not support all music file formats. E-797-100-11 Copyright 2020 Sony Mobile Communications Inc.
Help Guide Smartphone Xperia L4 XQ-AD51/XQ-AD52 Listening to music Use the Music app to listen to your favorite music. Music player overview Minimize the full screen player Search all songs saved to your device View the play queue View more options...
Scroll up or down to view content Tap to start playing a song in the play queue Play all songs in shuffle mode Go to the music player screen Note You might not be able to play copyright-protected items. E-797-100-11 Copyright 2020 Sony Mobile Communications Inc.
(Home button) to go to the Home screen. The Music app keeps running in the background. To open the Music app again, drag the status bar downwards and tap the Music notification. Alternatively, find and (Music icon). E-797-100-11 Copyright 2020 Sony Mobile Communications Inc.
Go back or exit the camera Select a capturing mode Tap to switch between the x1 and super-wide angles Scene selection menu Tap to adjust the Bokeh effect Flash settings Front camera lens E-797-100-11 Copyright 2020 Sony Mobile Communications Inc.
The shutter button is used differently depending on the capturing mode and activated features. (Capture button): Take a photo (Start button): Record a video (Stop button): Stop recording a video (Self-timer on icon): Self-timer is activated Related Topic Basic camera features Self-timer E-797-100-11 Copyright 2020 Sony Mobile Communications Inc.
Page 67
Tap the shutter button to take a photo or record a video. Note Available settings depend on the capturing mode, photo mode, and video mode. Hint When the background is brighter than the object, use Fill flash to remove unwanted dark shadows. E-797-100-11 Copyright 2020 Sony Mobile Communications Inc.
Help Guide Smartphone Xperia L4 XQ-AD51/XQ-AD52 Basic camera features Use basic camera features that help you to take photos or record videos. Adjusting the camera settings While using the camera, tap (Settings icon). Select a setting. Note Available settings depend on the capturing mode selected.
Page 69
You cannot pinch the screen or use the volume keys to zoom while the super-wide lens is selected. Using scene selection While using the camera, tap the scene selection icon, such as [AUTO] or [SCN]. Select a preset setting. Related Topic Taking a photo or recording a video E-797-100-11 Copyright 2020 Sony Mobile Communications Inc.
Page 70
Swipe left or right to view your photos and videos. (Share icon) to share a photo or a video, or (Edit icon) to edit it. To hide or show icons, tap the screen. Related Topic Taking a photo or recording a video E-797-100-11 Copyright 2020 Sony Mobile Communications Inc.
Page 71
The following are some of the main capturing modes. (Portrait selfie icon): Take better-looking selfies (Panorama icon): Take wide-angle and panoramic photos Note Available settings depend on the capturing mode selected. Related Topic Panorama Portrait selfie E-797-100-11 Copyright 2020 Sony Mobile Communications Inc.
Page 72
While using the front camera, tap (Self-timer icon), and then select a delay time. Tap the shutter button to take a photo. A series of beeps marks the countdown until the photo is taken. E-797-100-11 Copyright 2020 Sony Mobile Communications Inc.
Page 73
Even if light conditions are poor, try to take photos with and without the flash. Sometimes the quality is better without the flash. Related Topic Self-timer Taking a photo using the flash Color and brightness E-797-100-11 Copyright 2020 Sony Mobile Communications Inc.
Page 74
(Color and brightness icon). Drag the sliders to adjust the color and brightness. (Cancel icon) to reset and close the color setting. Tap the shutter button to take a photo or record a video. E-797-100-11 Copyright 2020 Sony Mobile Communications Inc.
Page 75
Consider the camera orientation. Use portrait for close-up photos, to fill the frame. Use landscape for close-up group photos, or to capture an object in the background. Place the camera on a solid surface and use the self-timer to prevent blurred photos. E-797-100-11 Copyright 2020 Sony Mobile Communications Inc.
Page 76
While using the camera, select a photo or video capturing mode for your selfie. (Switch camera icon) to activate the front camera. (Self-timer icon) if you want to use the self-timer. Tap the shutter button to take a selfie. E-797-100-11 Copyright 2020 Sony Mobile Communications Inc.
If you get too close to or too far to an object while using the Bokeh effect, a warning message appears. If this happens, adjust the distance between your camera and the object to take the photo with Bokeh effect. E-797-100-11 Copyright 2020 Sony Mobile Communications Inc.
You can save your portrait in the same direction as the preview by tapping (Mirror icon) > [On]. You can take a photo by tapping anywhere on the screen. Tap (Touch capture icon) > [On]. E-797-100-11 Copyright 2020 Sony Mobile Communications Inc.
Page 79
Use the Panorama app to take wide-angle and panoramic photos. While using the camera, tap [Mode] > (Panorama icon). Tap the shutter button. Move the camera slowly and steadily in the direction of movement indicated on the screen. E-797-100-11 Copyright 2020 Sony Mobile Communications Inc.
Tap [Still image size] or [Video size]. Select the resolution and close the settings menu. The setting is saved for the selected capturing mode. Note Available settings depend on the capturing mode selected. E-797-100-11 Copyright 2020 Sony Mobile Communications Inc.
Page 81
(Settings icon). Tap the [Save location] switch to enable. The setting is saved. Geotagging status icons (Acquired GPS icon): The geographical position is saved. (GPS not found icon): The geographical position is not found. E-797-100-11 Copyright 2020 Sony Mobile Communications Inc.
Page 82
Tap [Use Volume key as] and select an option. The setting is saved. Volume key settings Zoom: Use the volume key to zoom in or out. Shutter: Use the volume key as a shutter button for photos and videos. E-797-100-11 Copyright 2020 Sony Mobile Communications Inc.
Page 83
Additionally, when you use the self-timer the countdown is indicated by a series of beeps. While using the camera, tap (Settings icon). Tap the [Sound] switch to enable or disable. The setting is saved. E-797-100-11 Copyright 2020 Sony Mobile Communications Inc.
Note Sony does not guarantee that all USB accessories are supported by your device. This device has a capless USB port. If your device gets exposed to water, ensure that the port is completely dry before connecting a USB cable.
Page 85
E-797-100-11 Copyright 2020 Sony Mobile Communications Inc.
Page 86
To connect to an NFC compatible device You can connect your device to other NFC compatible devices produced by Sony, such as a speaker or a headphone. When establishing this kind of connection, refer to the User guide of the compatible device for more information.
Mobile payment services may not be available in your region. For Dual SIM devices, NFC-initiated payments are only supported for an NFC-enabled SIM card inserted in SIM card slot 1. Related Topic NFC (Near Field Communication) E-797-100-11 Copyright 2020 Sony Mobile Communications Inc.
Tap the switch to enable or disable the function. Note Interoperability and compatibility among Bluetooth devices can vary. Hint You can also turn Bluetooth on or off from the Quick settings panel. Related Topic Pairing with another Bluetooth device E-797-100-11 Copyright 2020 Sony Mobile Communications Inc.
You can give your device a name. This name is shown to other devices after you have turned on the Bluetooth function and your device is set to visible. Find and tap [Settings] > [Device connection] > [Pair new device]. Tap [Device name]. Enter a name for your device. Tap [RENAME]. E-797-100-11 Copyright 2020 Sony Mobile Communications Inc.
Tap [Forget] > [Forget device]. Note Some Bluetooth devices, for example, most Bluetooth headsets, require you to both pair and connect with the other device. Related Topic Turning the Bluetooth function on or off E-797-100-11 Copyright 2020 Sony Mobile Communications Inc.
Page 91
On your device, confirm the transfer to the receiving device, if prompted. On the receiving device, accept the incoming item. Related Topic Turning the Bluetooth function on or off Receiving items using Bluetooth technology E-797-100-11 Copyright 2020 Sony Mobile Communications Inc.
Page 92
To view files you have received using the Bluetooth connection Find and tap [Settings] > [Device connection] > [Connection preferences]. Tap [Received files]. Related Topic Turning the Bluetooth function on or off Sending items using Bluetooth technology E-797-100-11 Copyright 2020 Sony Mobile Communications Inc.
Page 93
Sony Mobile does not guarantee the accuracy, integrity or quality of any additional content or any other third-party content. Under no circumstances will Sony Mobile be liable in any way for your improper use of additional content or other third-party content.
Warranty, SAR, and usage guidelines For information about warranty, SAR (Specific Absorption Rate), and safety guidelines, please read the Important information provided under [Settings] > [System] > [About phone] > [Legal information] on your device. E-797-100-11 Copyright 2020 Sony Mobile Communications Inc.