Related Manuals for Toshiba DKT3001/2001
Summary of Contents for Toshiba DKT3001/2001
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Page 1: Digital Single Line Telephone
Telecommunication Systems Division Digital Business Telephone Systems DKT3001/2001 Digital Single Line Telephone User Guide January 2002... - Page 2 4016188 Version A.2, January 2002 CAUTION! Do not use cleansers that contain benzene, paint thinner, alcohol or other solvents on the telephone’s rubber feet. The color of the rubber may transfer to the desk or mounting surface. © Copyright 2002 Toshiba America Information Systems, Inc.
- Page 3 TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (“TAIS”) Telecommunication Systems Division License Agreement IMPORTANT: THIS LICENSE AGREEMENT (“AGREEMENT”) IS A LEGAL AGREEMENT BETWEEN YOU (“YOU”) AND TAIS. CAREFULLY READ THIS LICENSE AGREEMENT. USE OF ANY SOFTWARE OR ANY RELATED INFORMATION (COLLECTIVELY, “SOFTWARE”) INSTALLED ON OR SHIPPED WITH A TAIS TELECOMMUNICATION SYSTEM PRODUCT OR OTHERWISE MADE AVAILABLE TO YOU BY TAIS IN WHATEVER FORM OR MEDIA, WILL CONSTITUTE YOUR ACCEPTANCE OF THESE TERMS, UNLESS SEPARATE TERMS ARE PROVIDED BY THE SOFTWARE SUPPLIER.
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Page 4: Limited Warranty
The sole obligation of TAIS or Toshiba Corporation under this warranty, or under any other legal obligation with respect to the equipment, is the repair or replacement by TAIS or its authorized dealer of such defective or missing parts as are causing the malfunction with new or refurbished parts (at their option). -
Page 5: Table Of Contents
Which Outgoing/Incoming Call Features Do I Have? ...6 Making a Call...6 Hot Dialing ...6 Spkr Button...6 Handset ...7 Answering a Call...7 Message Waiting...7 Responding to a Lit Msg LED...7 Turning On/Off Message Waiting LED on Another Extension ...8 Strata CTX DKT3001/2001 Digital Single Line Telephone 01/02... - Page 6 Group Pickup ...25 Page/Internal Call Pickup ...25 Call Waiting ...26 Direct Inward System Access ...27 Do Not Disturb...28 Setting DND for Another Extension...28 Change Your DND Pass Code...28 Door Lock(s) ...29 Door Phone(s) ...30 Strata CTX DKT3001/2001 Digital Single Line Telephone 01/02...
- Page 7 Transfer to an Idle Station ...47 Call Transfer with Camp-on ...48 Call Answering (Outside Line)...48 Speed Dial...49 Paging ...49 Call Forward Override (DSS Override)...49 Night Transfer...49 Strata CTX DKT3001/2001 Digital Single Line Telephone Chapter 4 – DSS Console 01/02 Contents...
- Page 8 Contents Appendix – Centrex Application Appendix – Centrex Application Flexible Directory Numbering ...51 Centrex Feature Buttons ...51 Ringing Repeat...51 Delayed Ringing ...52 Index ...53 Strata CTX DKT3001/2001 Digital Single Line Telephone 01/02...
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Page 9: Introduction
• Chapter 4 – DSS Console explains how to use these consoles with the DKT3001 or DKT2001 telephones. • Appendix – Centrex Application describes the Centrex features which may be available with your Strata CTX system. Strata CTX DKT3001/2001 Digital Single Line Telephone 01/02... -
Page 10: Conventions
(Library CD-ROM or FYI Internet download), cross- references appear in blue hypertext. Description The naming convention for DKT assignments within Toshiba is Directory Numbers. For clarity and ease of understanding, the terms Extension Number and Phantom Extension Number will be used in this document in lieu of PDN and PhDN. -
Page 11: Related Documents/Media
CD-ROM or in print. To find the most current version, check the version/date in the Publication Information on the back of the document’s title page. Refer to the following for more information: • Strata CTX WinAdmin Application Software and Documentation Library Strata CTX DKT3001/2001 Digital Single Line Telephone Related Documents/Media 01/02 Introduction... - Page 12 Introduction Related Documents/Media viii Strata CTX DKT3001/2001 Digital Single Line Telephone 01/02...
- Page 13 Strata CTX telephone system. It’s important to determine whether you have a DKT3001 or DKT2001 telephone. Compare your telephone to the ones depicted in this chapter, then check mark in “The Basics” chapter the type of telephone that you have.
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Page 14: Chapter 1 - The Grand Tour Dkt3001
DKT3001 DKT3001 Look at the bottom of your telephone for the model number, DKT3001-SLT. The DKT3001 can perform any of the features in this guide, as long as they are assigned to your telephone and your DKT3001 is connected to a Strata CTX system. -
Page 15: Using The Dkt3001 (Dk-Slt) In Dkt2001 Mode
(see illustration on • The button does not operate. • The button functions as a Strata CTX DKT3001/2001 Digital Single Line Telephone Definitions “Call Park Orbits” on page 24 10). button on the DKT3001 only. This button can be used “Volume Controls for the DKT3001 and DKT2001”... -
Page 16: Dkt2001
M buttons increase/decrease ring tone and handset volume levels. L or M for at least 1/8 second for any volume change M and others require additional buttons (see Strata CTX DKT3001/2001 Digital Single Line Telephone 5966 Table 1 on page Table... -
Page 17: Chapter 2 - The Basics
Check mark here which type of telephone you have. Use this procedure whenever you’re instructed to “dial.” ❐ DKT2001: If you have this telephone, you must lift the handset to dial a number or answer a call. ❐ DKT3001: If you have this telephone, you can press internal or external number. -
Page 18: Which Outgoing/Incoming Call Features Do I Have
Answer the call by lifting the handset. This feature does not work on the DKT2001. ❐ Hot Dialing: If your telephone is programmed for “hot dialing,” you do not have to press calls. When you dial a number, the speakerphone automatically turns on and the Spkr and Line LEDs light. -
Page 19: Handset
Voice mail devices turn off the LED indications after a short delay, after you checked all messages. 4. To manually turn off your Msg LED, dial ). Do this step for each message received. Strata CTX DKT3001/2001 Digital Single Line Telephone (for DKT2001, press 01/02 The Basics... -
Page 20: Turning On/Off Message Waiting Led On Another Extension
. The Msg LED flashes red on the called phone. At your phone, the Msg LED lights steady red. 3. Hang up. Your Msg LED turns Off. The Msg LED on the called telephone flashes until the called party presses the flashing 4. -
Page 21: Call Transfer
3. Enter the VM mailbox number (usually the same as the extension number). 4. Hang up (the caller is connected to the VM mailbox) or, you can press return to the calling party. Strata CTX DKT3001/2001 Digital Single Line Telephone . Your Line LED flashes green and you hear internal 01/02... -
Page 22: Conference Calls
The actual number of conference parties with acceptable volume levels depends on the local and far end telephone line conditions. The person who initiates the conference call is the Master. If, after the conference is established, the Master exits the conference, and the first station to have been added to the conference becomes the Master. -
Page 23: Adding Voice Mail To A Conference
If your phone company provides auto disconnect, the connection may release automatically when the parties hang up. If not, the lines must be supervised to be disconnected. Strata CTX DKT3001/2001 Digital Single Line Telephone and dialing another extension.) . You hear dial tone. The extension . -
Page 24: Distinctive Ringing
The Line LED is steady green. = High, = Combination . Your LCD shows the line on hold. The held twice. That line’s LED flashes while appearances of Strata CTX DKT3001/2001 Digital Single Line Telephone , then dialing another line, talking 01/02... -
Page 25: Volume Control
1. With the handset off-hook, dial the Beep Tone Adjustment Code code). You hear busy tone. 2. Press 3. Hang up. Strata CTX DKT3001/2001 Digital Single Line Telephone L button to increase the volume and the M to decrease volume during the call. M to decrease volume. This volume M to decrease volume. - Page 26 The Basics Volume Control Strata CTX DKT3001/2001 Digital Single Line Telephone 01/02...
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Page 27: Chapter 3 - Advanced Operation Account Code Calls
CTX System Administrator. The code you enter must be on the list for the call to proceed. Non-verified account codes must be of a uniform length specified by the CTX System Administrator. Strata CTX DKT3001/2001 Digital Single Line Telephone 01/02... -
Page 28: Forced Account Codes
2. Dial + the account code. After the account code is entered, the connection is restored and the LCD shows the time. _______ . Your call is interrupted and you hear Strata CTX DKT3001/2001 Digital Single Line Telephone _______ 01/02... -
Page 29: Automatic Busy Redial
To cancel Automatic Busy Redial ➤ Dial Strata CTX DKT3001/2001 Digital Single Line Telephone . The system redials, up to 5 to 20 times, every 30 to 180 and wait for the party to answer. If you do not pick... -
Page 30: Automatic Callback
. Busy tone stops, followed by success tone, then busy tone resumes. 2. Hang up. You can make other calls while waiting. 3. When the called station or outside line becomes idle, your telephone rings with a fast LED. -
Page 31: Background Music
➤ To cancel background music over your external paging speakers ➤ Press Strata CTX DKT3001/2001 Digital Single Line Telephone + n + , where n is the music source 1~16. If the before pressing + Spkr. -
Page 32: Call Forward
• Call Forward - Incoming Line – Forward incoming line calls only. • Call Forward Any Call - Set for Another Station – Enables you to forward all calls for another telephone within your telephone system. for more details. Strata CTX DKT3001/2001 Digital Single Line Telephone 01/02... -
Page 33: Call Forward Settings
Forward function by one, entering the button sequence as described, or two, programming a flexible button to perform the sequence. See Procedure” on page 22 Strata CTX DKT3001/2001 Digital Single Line Telephone for instructions on programming a flexible button. 01/02... - Page 34 + Ext. No. + old Pass Code (1~15 digits) + digits) + . ➤ To use the Call Forward button sequence ➤ Use the procedure for dialing from your telephone, then use the Button Sequence (see Table 2) for the desired feature. Some features require additional input, such as: •...
- Page 35 Activate (Tone) Æ%! Cancel (Tone) Strata CTX DKT3001/2001 Digital Single Line Telephone Button Sequence (Tone) + Dest. No. (Tone) (Tone) + Dest. No. (Tone) + Dest. No. (Tone) + Timer (Tone) + + Dest. No. (Tone) + Timer (Tone) + (Tone) (Tone) + Ext.
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Page 36: Call Park Orbits
The Call Park feature enables you to hold a call temporarily in a location other than your telephone. These locations are called orbits. You or another telephone user can retrieve a parked call from its orbit by specifying the orbit number. You can specify one of 20 General Park Orbits (7000~7019) or a valid extension number within the system. -
Page 37: Call Pickup
Æ$Æ!! Directory Number Æ$Æ( Any External Call Strata CTX DKT3001/2001 Digital Single Line Telephone Description Picks up a call ringing to a member of your pickup group. Picks up a call ringing on any line appearance of the telephone specified by its Primary extension number. -
Page 38: Call Waiting
Primary extension number is assigned to the first button on a multi-button telephone. 2. If more than one call is on hold, the call on the telephone’s lowest button number is picked up. 3. Ringing calls are picked up over held calls as a priority. -
Page 39: Direct Inward System Access
See your CTX System Administrator for more details. 1. From outside the system, dial the public telephone number assigned to DISA. The call will be answered and you will hear CTX dial tone. If you do not dial within 10 seconds, the line disconnects. -
Page 40: Do Not Disturb
You can start dialing at any time during either tone. If you put your Primary extension into DND mode, all calls to that telephone are rejected. If your extension is set for Call Forward-Busy or Call Forward-Busy/No Answer, the call is redirected to the forwarding destination immediately. -
Page 41: Door Lock(S)
Door Lock(s) Your telephone system may enable you to unlock a door. If your system has been programmed to do so, you may have a door lock/unlock number for specific locks. Check with your CTX System Administrator and enter the location of each door lock in the table below. -
Page 42: Door Phone(S)
Lift the handset while the door phone is still ringing. The extension LED flashes green (in-use) and you are connected to the door phone..or to pick up door phone calls ringing someone else’s phone, dial directory number. Door Phone Name/Location Extension Strata CTX DKT3001/2001 Digital Single Line Telephone Name/Location 01/02... -
Page 43: Emergency Ringdown
(in-use). 2. Press + extension for the door location. A two-way talk-path exists between your telephone and the called door phone. You can audibly monitor the area around the door phone. ➤ To call from a door phone 1. -
Page 44: Do Not Disturb Override
Do Not Disturb (DND) Override lets you send a call waiting tone or ringing to a station in DND mode to indicate that a call is coming in. Your telephone may be programmed to block DND Override from other telephones. Your station’s LCD shows the station you have called is in the DND mode. -
Page 45: Class Of Service Override
This feature enables you to enter an established call on a line you share with another telephone. Up to two station users can enter an existing CO line-to-station call (i.e., up to three stations can be connected to a CO line). You can also use this feature if the station that is already connected to the CO line is in the Privacy Release mode. -
Page 46: Answering A Page
2. Make your announcement then hang up. ➤ To answer an All Call Page ➤ Dial Emergency Page An Emergency Page overrides Group Pages or All Call Pages to telephone and external paging devices. ➤ To make an Emergency Page ➤ Dial ➤... -
Page 47: Privacy
Lines and outside Line Group buttons.The application of Privacy to individual telephones is controlled in system programming. By default, the system is private. If you are in a conversation, another telephone with an appearance of the line on which you are talking cannot intrude unless that telephone has been programmed for Privacy Override. -
Page 48: Make A Call Using Speed Dial
This name is used by the Directory Dialing feature of DKT3014 large display telephones. key on a DKT3001 phone feature key on a DKT3001. Strata CTX DKT3001/2001 Digital Single Line Telephone 01/02... -
Page 49: Advanced Speed Dial Operation
For example, to insert a 17 second pause, enter display of a pause in the Speed Dial Number shows a “P” without specifying the duration. In this example, you would see “PP.” Strata CTX DKT3001/2001 Digital Single Line Telephone Advanced Operation and Pause. When using the Access Code... -
Page 50: Voice Mail - Direct Transfer
“Adding Voice Mail to a Conference” on page ES Voice Mail features, refer to the Stratagy ES Messaging Voice Processing (MVP) User Guide. . You hear feature dial tone. 11. For instructions on the Stratagy Strata CTX DKT3001/2001 Digital Single Line Telephone 01/02... -
Page 51: Feature Codes
These codes enable you to access these features, provided that you have the Class of Service ability to use them. ➤ To enter a Feature Access Code, use the dialing procedure for your telephone, then enter the sequence shown in Table 5... - Page 52 + Ext. Number to be picked up Æ$Æ$ + Group Number to be picked up Æ$Æ"! + Ext. Number Æ$Æ!! Æ$Æ& Strata CTX DKT3001/2001 Digital Single Line Telephone + Dest. No. + Æ Æ + Dest. No. + Æ Æ...
- Page 53 LCR (Outgoing Call) Message Waiting (MW) Release a received MW Retrieve a received MW Activate MW at another Station without Ringing Strata CTX DKT3001/2001 Digital Single Line Telephone Feature Access Code Sequences + Remote Ext. No. Æ$Æ&! on hold Æ$Æ&"...
- Page 54 + Group Number Æ"' Æ"& Æ$Æ"$ + Zone Number Æ$Æ"% Æ%% + Index Number (00~99) + Index Number (000~099) + Index Number (100~199) " + Index Number (200~299) + Index Number (300~399) Strata CTX DKT3001/2001 Digital Single Line Telephone 01/02...
- Page 55 Change Code Voice Mail (VM) Direct Transfer to Voice Mail Volume Control - Beep Volume Control - Ringing Strata CTX DKT3001/2001 Digital Single Line Telephone Feature Access Code Sequences + Index Number (400~499) + Index Number (500~599) & + Index Number (600~699) + Index Number (700~799) Æ...
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Page 56: Led Indicator Details
1 second at 10 pulses/second Your extension button flashes 10 pulses/second—1 second Off 4 pulses/second, 1/8 second On/Off 10 pulses/second 10 pulses/second Strata CTX DKT3001/2001 Digital Single Line Telephone Other Station (Red) steady one second On/Off 1/2 second On/Off steady... -
Page 57: Dss Console
This chapter provides an overview of the optional Direct Station Selection (DSS) Console and describes the features buttons and their associated LEDs. The DSS Console adds 60 line/feature buttons to a digital telephone. It is available for system operators who do not have an attendant console. -
Page 58: Chapter 4 - Dss Console Overview
DSS buttons cannot call station Phantom extension numbers, Distributed Hunt Group Directory Numbers, or ACD Groups. DSS buttons may be configured as One Touch Buttons that may be programmed to call these destinations. Strata CTX DKT3001/2001 Digital Single Line Telephone 2039 01/02... -
Page 59: Features
The call rings the called station when you hang up. While the called station is ringing, the DSS LED is steady red, and the Line LED flashes at the on-hold rate. Strata CTX DKT3001/2001 Digital Single Line Telephone 01/02 DSS Console... -
Page 60: Call Transfer With Camp-On
DSS console as you would from a digital telephone. ➤ To answer an incoming outside line call to a DSS Console ➤ Press the flashing button, you can answer outside line calls Strata CTX DKT3001/2001 Digital Single Line Telephone 01/02... -
Page 61: Speed Dial
“All Call Page” on page Call Forward Override (DSS Override) Either the DSS buttons on your DSS console or the associated telephone can be set in system programming to ring stations that are in the Call Forward mode, instead of being forwarded. - Page 62 DSS Console DSS Button Strata CTX DKT3001/2001 Digital Single Line Telephone 01/02...
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Page 63: Flexible Directory Numbering
Centrex Feature Buttons You can access some Centrex features by pressing a pre-programmed flexible button on your telephone, instead of dialing a Centrex access code. The Centrex access code, including the necessary flash and/or pause sequence, is activated when the button is pressed. -
Page 64: Delayed Ringing
Delayed Ringing Outside line or Centrex line(s) can be programmed for a 12-second and/or 24-second ring delay at stations to permit alternate answering conditions. Answer the line when your telephone is ringing. Strata CTX DKT3001/2001 Digital Single Line Telephone 01/02... -
Page 65: Index
(BGM), 19, busy override, buttons, extension, Strata CTX DKT3001/DKT2001 Digital Single Line Telephone volume control, call forward access codes, any call, definitions, pass code, station, system, 20, call forward override,... - Page 66 Msg button/LED, night ring answer, night transfer, override access codes, busy, call forward or DSS, do not disturb, executive, privacy, travelling class, override calls, Strata CTX DKT3001/DKT2001 Digital Single Line Telephone 01/02...
- Page 67 (tandem) CO line connection, voice first signaling, voice mail access codes, conference, direct transfer, volume, 3, 4, voluntary account codes (verified/non- verified), Strata CTX DKT3001/DKT2001 Digital Single Line Telephone 01/02 Index P ~ V...