Page 1 Printer Parts Front view mounting brackets roll paper cover ink cartridge compartment paper set lever paper insertion slot control panel guide track lower cover paper guides Rear view optional interface card slot cover AC inlet USB interface connector parallel interface connector...
Page 3 Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly...
Page 5: Table Of Contents
Chapter 1 The Control Panel Buttons, Lights and Messages ......1-2 Buttons ..........1-2 Lights .
Page 6 Notes for Special Media and Other Media ....4-1 EPSON special media ....... 4-2 Using paper other than EPSON special media .
Page 7 The Printer Prints Nothing....... . 6-6 The printer is not connected to the computer correctly . . . 6-6 Your EPSON printer is not selected as the default printer. 6-7 Printer port setting does not match the printer connection port...
Page 8 ......... . 6-20 Make sure that EPSON USB Printer Devices appears in the De- vice Manager menu (Windows 98 only) .
Page 9 Consumable products ....... A-18 EPSON special media ....... A-19 Appendix B Contacting Customer Support Contacting Customer Support.
Page 11 Chapter 1 The Control Panel Buttons, Lights and Messages ......1-2 Buttons ..........1-2 Lights .
Page 12: Buttons, Lights And Messages
Buttons, Lights and Messages The control panel of the printer consists of 8 buttons, 12 lights, and a 20-character liquid crystal display (LCD). The control panel layout is shown below. Buttons Power Turns the printer on and off. Turn off the printer, then press this button while pressing and holding the Pause button to enter the maintenance mode.
Page 13 SelecType Enters SelecType mode when pressed in READY status. When pressed in SelecType mode, a desired menu can be selected. Paper Source Selects the paper source: Roll Auto Cut, Roll Cutter (Item) Off or Sheet. When pressed in SelecType mode, a desired item can be selected from the menu.
Page 14: Lights
Lights = On, = Flashing, = Off Operate The printer is on. Operate The printer is receiving print data or shutting down. Operate The printer is off. Paper Out The paper is out, the paper set lever is released, or the loaded paper is too thick for head cleaning.
Page 15 Ink Out LM The light magenta ink is out or the light magenta ink cartridge is not installed correctly. Ink Out LM The light magenta ink is low. The light magenta ink cartridge is nearly empty. Obtain a replacement ink cartridge.
Page 16: Status Messages
Status messages The following messages show the printer status. For error messages, see “Printer Stops Printing Unexpectedly” on page 6-2. READY Ready to print data. POWER OFF The power is off. INK DRY Drying ink after printing. Wait for “NN” minutes. NN MIN RESET The printer is being reset.
Page 17: Selectype Settings
MAINTENANCE A part used in the printer has nearly reached REQ. nnnn the end of its service life. Note the error number “nnnn” and contact your dealer. See “Contacting Customer Support” on page B-2. * Indicates the Platen Gap setting is set to WIDE. When AUTO is selected, no letter appears.
Page 18 2. Select a menu Press the SelecType button to select a desired menu. For example: PRINTER SETTING MENU To return to the READY status, press the Pause button. 3. Select an item Press the Item button. The first item of the selected menu is displayed.
Page 19: Selectype Menus
Note: ❏ To exit SelecType mode at anytime, press the Pause button. ❏ To return to step 2, press the SelecType button. SelecType menus The six SelecType menus are described below. “Printer Setting menu (PRINTER Various printer settings are SETTING MENU)” on page 1-10 available.
Page 20 Printer Setting menu (PRINTER SETTING MENU) This menu allows you to make various settings which change the operation of the printer. PLATEN GAP (Platen gap adjustment) Normally, leave this set to AUTO. If the printed image is smeared, select WIDE. PAGE LINE Select whether page lines are printed on the roll paper.
Page 21 INTERFACE (Interface selection) When AUTO is selected, the printer automatically switches between interfaces depending on which one is receiving data first. If no more print jobs have been received, the printer returns to an idle state after 10 seconds or more. You can also select the interface from parallel/USB (PARA./USB), or optional (OPTION).
Page 22 When the same image is printed with a 3 mm margin and a 15 mm margin and compared, you may notice that part of the right side of the 15 mm margin image is not printed. Bottom 15mm Area to be Clipped Printable area Roll paper...
Page 23 Test Print menu (TEST PRINT MENU) This menu allows you to print test patterns. NOZZLE CHECK (Nozzle check pattern printing) Prints the nozzle check pattern for the six colors. From the printing results, you can check for missing dots. Also, the firmware version is printed.
Page 24 For details, see “Performing the head alignment” on page 1-16. You can perform the head alignment using the utility included in the Software CD-ROM shipped with the printer for the paper supplied by EPSON. 1-14 The Control Panel...
Page 25: Printing A Nozzle Check Pattern
Press the Cleaning button on the control panel for more than 3 seconds or access the Head Cleaning utility from the EPSON printer utilities in your software. See “Using the Printer Utilities” on page 2-21.
Page 26: Performing The Head Alignment
ALIGNMENT MENU is displayed on the LCD panel. 3. Press the Item button. PAPER THICK = STD appears. When you want to print on EPSON media, leave this setting as STD. When you want to print on non-EPSON media, enter the thickness value of the paper in 0.1 mm increments by pressing...
Page 27 5. If you want to print all the adjustment patterns, press the Enter button. If you want to print a single adjustment pattern, press the + or - button until the pattern number (#1, #2, #3...) that you want to adjust appears. Then press the Enter button. The printer starts printing all the adjustment patterns or the selected pattern.
Page 28: Setting The Paper Thickness
You can return to step 6 by pressing the Enter button. Setting the paper thickness When you use media other than EPSON special media, you may need to set the paper thickness. You can select whether the thickness of the paper you are using is determined automatically (STD (standard)) or by the registered value (1, 2, 3, or 4) in the Paper Configuration menu.
Page 29 4. Press the + or - button to select the number you want to register as the setting, then press the Enter button. When you select STD, skip to step 8 to set the ink drying time. 5. Press the Item button. THICK. PAT. = PRINT appears. Then press the Enter button.
Page 30 11. Press the Item button. SUCTION = NORM* appears. Press the + or - button to select NORM or LOW. Note: When you are loading very thin paper, set the Suction setting to LOW. 1-20 The Control Panel...
Page 31: Printing A Status Sheet
12. Press the Enter button to save the setting. 13. Press the Pause button to exit SelecType mode. Selecting the registered settings To select the registered settings, follow the steps below. 1. In SelecType mode, press the SelecType button until PAPER CONFIG.
Page 32 1-22 The Control Panel...
Page 33: Maintenance Mode
Maintenance Mode Using maintenance mode, you can perform a hex dump and select the language to be displayed on the LCD. How to enter maintenance mode While pressing and holding the Pause button, press the Power button to turn on the printer. Items Item Parameters...
Page 34: Language
Note: If the last data is less than 16 bytes, it is not printed until you press the Pause button. Language You can select the language to be displayed on the LCD. 1. In maintenance mode, press the Item button until LANGUAGE = ENGLISH* is displayed.
Page 35 Accessing the printer utilities ......2-22 EPSON Status Monitor 3/EPSON StatusMonitor ..2-23 Nozzle Check .
Page 36: Printer Software Introduction
Printer Software Introduction The printer software features a printer driver and printer utilities. The printer driver lets you choose from a wide variety of settings to get the best results from your printer. The printer utilities help you check the printer and keep it in top condition. The printer software includes the printer driver and utility menus.
Page 37: Accessing The Printer Software For Macintosh
From Windows applications 1. Open the File menu and choose Print or Print Setup. 2. Click Printer, Setup, Options, or Properties. (Depending on your application, you may need to click a combination of these buttons.) The printer software window appears. From My Computer 1.
Page 38: Using The Printer Driver
Find your paper in the list below, then select a corresponding Media Type setting. For some kinds of paper, you have several Media Type settings to choose from. Media Type setting EPSON special media name Plain Paper Double Weight Matte Paper EPSON Doubleweight Matte...
Page 39: Using The Automatic, Photoenhance, Custom, And Advanced
To cut the thick media, see “Cutting cloth manually” on page 4-13 ❏ If you are using paper other than EPSON special media, see “Notes for Special Media and Other Media” on page 4-1. Using the Automatic, PhotoEnhance, Custom,...
Page 40 In addition to making groups of settings that affect the overall print quality, you can also modify individual aspects of the print style and layout using the Paper and Layout menus (for Windows) and Page Setup and Layout dialog boxes (for Macintosh).
Page 41 Print dialog box (for Macintosh) Note: ❏ Depending on the media you choose in the Media Type list while Automatic is selected, a slider may appear in the Mode box allowing you to choose Quality or Speed. Select Quality when print quality is more important than speed.
Page 42 The Custom mode let you make a wide range of changes with a single click of the mouse. In the Custom Settings list, you’ll find ready-made settings provided by EPSON designed to match a particular kind of printout, such as graphs and charts for a presentation or images taken by a digital camera.
Page 43: Settings
sRGB Best for color matching with other sRGB devices. (For Windows) Advanced Photo Good for printing scanned photos and digitally-captured images in high quality. (For Macintosh) Also helps prevent the misprinting of ink dots that may occur due to the movement of the print heads and paper.
Page 44 Note: The printer driver screens that appear in this procedure are for Windows 95 and 98. The appearance of the Windows NT 4.0 and Windows 2000 printer driver screens differ only slightly. 1. Click the Custom button on the Main menu (for Windows) or in the Print dialog box (for Macintosh) and then click Advanced.
Page 45 Advanced dialog box (for Macintosh) 2. Select the Media Type loaded in the printer. For details, see “Making the Media Type setting” on page 2-4. 3. Choose Color or Black in the Ink options. 4. Select a Print Quality setting. 5.
Page 46 Custom Settings dialog box (for Windows) Custom Settings dialog box (for Macintosh) Type a unique name (up to 16 characters) for your settings in the Name box, and click the Save button. Your settings will be added to the Custom Settings list. You can save up to 10 groups of settings.
Page 47: Adjusting Page Orientation And Printable Area
Note: ❏ The names of the ready-made settings provided by EPSON cannot be applied to your new settings. ❏ To delete a setting, select the setting in the Custom Settings dialog box and click Delete. ❏ You cannot delete ready-made settings from the Custom Settings list.
Page 48 Paper menu (for Windows) Page Setup dialog box (for Macintosh) 2-14 Printer Software...
Page 49: Fitting Documents Onto The Page
You can change the following settings: Orientation Use this setting to specify the direction of printing on the page: Portrait (vertical), or Landscape (horizontal). If you need to print close to the bottom of the page, select Rotate by 180°. Printable area Select Centered to position your printout at (available only for...
Page 50 Layout menu (for Windows) Use the Reduce/Enlarge options. Normal Prints your document in normal size. The output paper size is the paper size you select on the Paper menu. Fit to Page Proportionally enlarges or reduces the size of your document to make it fit the paper size you select in the Output Paper Size list in the Reduce/Enlarge box.
Page 51: Using The Roll Paper Option
Layout dialog box (for Macintosh) To open the Layout dialog box, click Print on the File menu of your application, then click the Layout icon in the Print dialog box (for Macintosh). Selecting this setting proportionally enlarges or reduces the size of the image to make it fit the paper size you selected in the Paper Size list.
Page 52 When Auto Cut is selected, the roll paper will automatically be cut after each print job. Note: If you use Cloth as an EPSON special media, select Roll Cutter Off mode rather than Auto Cut mode. To enable Auto Cut, select the Auto Cut check box in the Roll Paper Option box on the Paper menu (for Windows) or the Auto Cut check box in the Page Setup dialog box (for Macintosh).
Page 53: Previewing Your Printout
Print Page Line You can specify whether to print a page line on the right side, or below the document for manual cutting. To enable Print Page Line, select the Print Page Line check box in the Roll Paper Option box on the “Paper menu (for Windows)” on page 2-14, or the Print Page Line check box in the “Page Setup dialog box (for Macintosh)”...
Page 54 For Windows Open the Main menu (for Windows) and select the Print Preview check box. When you print your document, the Print Preview window opens. On the Print Preview window, click Print to print the document, or click Cancel to cancel printing. For Macintosh Click the Preview icon button in the Print dialog box (for Macintosh) until the Print button changes into a Preview button.
Page 55: Using The Printer Utilities
The Print button changes between Print, Preview, and Save File by pressing the Preview icon button. See online help for more information. Using the Printer Utilities EPSON printer utilities allow you to check the current printer status and perform some printer maintenance from your screen. 2-21...
Page 56: Accessing The Printer Utilities
Press Alt and the letter on the keyboard to open that utility. ❏ While printing is in progress, pressing any of the utility buttons, except the EPSON Status Monitor 3 button, may mar your printouts. 2-22...
Page 57: Epson Status Monitor 3/Epson Statusmonitor
EPSON StatusMonitor button, may mar your printouts. EPSON Status Monitor 3/EPSON StatusMonitor You can check the occurrence of errors and the level of ink remaining for each ink cartridge, using the EPSON Status Monitor 3 or EPSON StatusMonitor utilities (depending on your system software).
Page 58: Head Cleaning
Caution: Before you start printing images, make sure that the nozzle check pattern printing is complete. Otherwise, print quality may decline. Head Cleaning If printing quality declines, or if clogged nozzles are evident after the nozzle check, the print heads need to be cleaned. Use this utility to perform the head cleaning, then perform the nozzle check again to see if a repeat head cleaning is necessary.
Page 59 If a message appears in the Current Settings window prompting you to enter settings, or if you change the printer's configuration, follow the steps below to make the necessary settings manually. 1. Load paper in the printer, then click the Settings Sheet button in the Printer and Option Information dialog box.
Page 60: Speed & Progress (Windows Only)
Show Progress Meter To monitor the progress of your print job, select Show Progress Meter. EPSON Printer Port (For Windows 95 and 98 only) To speed up the data transfer rate to EPSON printers, select EPSON Printer Port. 2-26 Printer Software...
Page 61: Configuration (Macintosh Only)
Progress Meter may differ from actual printing progress. Monitoring Preferences Click this button to open the Monitoring Preferences dialog box where you can make settings for EPSON Status Monitor 3. See “Making monitoring preference settings” on page 3-5. Configuration (Macintosh only)
Page 62: Getting Information Through Online Help
Accessing help from Windows Click the Start button, point to Programs and Epson (for Windows 95 and 98) or EPSON Printers (for Windows NT 4.0 and Windows 2000), and then click EPSON Stylus Pro 7500 Help. The help contents window appears.
Page 63: Updating To Windows 98
Add/Remove, and then OK. Then, install the printer software again. Uninstalling the Printer Software (Windows only) Follow the instructions below to uninstall the EPSON printer driver and utilities for Windows. 1. Double-click the My Computer icon, then double-click the Control Panel.
Page 64 3. Select EPSON Printer Software to uninstall the printer driver and EPSON Status Monitor 3 from the software list. Click Add/Remove. If you are uninstalling printer software, a dialog box appears and you need to select the printer icon for the driver you want to uninstall.
Page 65: Checking Printer And Print Job Status For Windows
Using the EPSON Spool Manager ..... 3-2 Using EPSON Status Monitor 3 ..... . . 3-3...
Page 66: Using The Epson Spool Manager
(with printers on a network this may be cancelled a print queue). When a print job reaches the top of the line, the EPSON Spool Manager sends the job to the printer. Note: EPSON Spool Manager is not available for Windows NT 4.0.
Page 67: Using Epson Status Monitor 3
After you send a print job, an EPSON Stylus Pro 7500 button appears on the taskbar. Click this button to open the EPSON Spool Manager. From the Spool Manager, you can view print status information about the print jobs which have been sent to your printer.
Page 68 When you access EPSON Status Monitor 3, the following window appears. Viewing information in EPSON Status Monitor 3 EPSON Status Monitor 3 provides the following information: ❏ Current Status: EPSON Status Monitor 3 provides you with detailed printer status information, a graphic display, and status messages. If the ink runs low or out, the How to button appears in the EPSON Status Monitor 3 window.
Page 69 Making monitoring preference settings The Monitoring Preference dialog box allows you to specify the monitoring feature of the EPSON Status Monitor 3. Follow the steps below. 1. Open the printer software for your printer as described in “Accessing the printer software for Windows” on page 2-2.
Page 70 Icon a shortcut icon placed in your Windows taskbar. Clicking the shortcut icon in the taskbar will open EPSON Status Monitor 3. To select which icon will be displayed, click the icon you prefer from the choices given; your selection will be shown at the right.
Page 71: Checking Printer And Print Job Status For Macintosh
You can also use this utility to check ink levels before printing. To use the StatusMonitor, click the EPSON StatusMonitor button in the Utility dialog box. The following dialog box appears: To access the Utility dialog box, see “For Macintosh” on page 2-23.
Page 72: Making Configuration Settings
Making Configuration Settings You can select the way the StatusMonitor utility monitors your printer, and the way you will be notified of information. Click the Configuration button in the Utility dialog box. (To access the Utility dialog box, see “For Macintosh” on page 2-23.) The Configuration Settings dialog box appears as below.
Page 73: Using Epson Monitor3
Using EPSON Monitor3 After you send a print job to the printer, you can use the EPSON Monitor3 utility to check on, control, or cancel print jobs that are queued for printing. This utility also shows the status of the job...
Page 74 To access EPSON Monitor3, you must first turn on Background Printing in the Chooser or in the Background Printing dialog box. Then, after sending a print job to the printer, select EPSON Monitor3 from the Application menu at the right end of the menu bar.
Page 75 ❏ Use the buttons below to start the printer utilities. Print Head Starts the Print Head Cleaning utility Cleaning Status Starts the EPSON StatusMonitor, which Monitor displays the amount of ink remaining ❏ Click Stop Print Queue to stop printing. Click Start Print Queue to resume printing.
Page 76 ❏ Click the Show details arrow to open an extension at the bottom of the EPSON Monitor3 dialog box, similar to the one below. The extended dialog box displays detailed information on a selected document’s printer driver settings. Changing the priority of print jobs To change the priority of print jobs in a print queue, follow the steps below.
Page 77 1. Click the Show details arrow at the bottom of the EPSON Monitor3 dialog box. You will see an extended dialog box similar to the one below. 2. Click the name of the document whose priority you wish to change in the Document Name column.
Page 78: Increasing The Print Speed (Windows Only)
Increasing the Print Speed (Windows only) To increase the print speed when using Windows, see the tips described in this section. General tips Printing color images using higher print quality settings takes longer than printing black-and-white images in standard print quality, since the volume of data in high quality color documents is much greater.
Page 79: Using Speed & Progress
The table below shows the factors related to print speed only. Print speed Faster Slower Printer driver menu Printer driver Black Color Advanced settings dialog box, Main menu Flip Advanced Horizontal* dialog box Data Variety of Grayscale Full color characteristics colors Hardware System...
Page 80 EPSON Printer Port (For Windows 95 and 98 only) Select this check box to enable the EPSON printer port, which is optimized for EPSON printers, instead of the Windows default printer port. This speeds up the data transfer rate to EPSON...
Page 81: Using Dma Transfer (For Windows 95 And 98 Only)
ECP support and DMA transfer. To determine whether you need to enable DMA transfer, compare the message below the EPSON Printer Port check box with this table, and take the recommended action. Message...
Page 82 3. Double-click the Ports (COM & LPT) icon and double-click LPT1. If you have connected your printer to a port other than LPT1, double-click the appropriate port icon. 4. Click the Resources tab and select the Use automatic settings check box to deselect the Automatic Setting. Write down the Input/Output Range settings shown in the Resource settings box.
Page 83: Using Port Configuration (Windows Nt 4.0 Only)
7. Reopen the Speed & Progress dialog box to verify whether DMA transfer has been enabled. Note: You may not be able to use DMA transfer on some computers even after you make the settings explained above. Consult your computer manufacturer for information on the DMA transfer capability of your computer.
Page 84 Click the LPT port tab for the port to which your printer is connected, then click the Port Configuration button. Note: If your printer is connected to LPT1, only the LPT1 tab is available. Resources settings (IRQ and DMA) If you have connected your printer to LPT2 or LPT3, making IRQ and DMA settings here may help you speed up printing.
Page 85: Notes For Special Media And Other Media
Notes for Special Media and Other Media ....4-2 EPSON special media ....... 4-2 Using paper other than EPSON special media .
Page 86: Epson Special Media
Using paper other than EPSON special media If you use paper other than EPSON special media or print using the RIP (Raster Images Processor), refer to the appropriate instructions or contact your supplier for more information.
Page 87: Using Roll Paper
Using Roll Paper Attaching the roll paper to the spindle To install the roll paper onto the spindle, follow the steps below. To remove roll paper or empty roll paper cores, see “Removing the roll paper from the spindle” on page 4-4. 1.
Page 88: Removing The Roll Paper From The Spindle
4. Slide the movable flange (removed in step 1) onto the spindle until it fixes into place in the end of the roll paper. Removing the roll paper from the spindle To remove the roll paper from the spindle, follow the steps below. 1.
Page 89: Attaching And Removing The Spindle From The Printer
Note: Store unused roll paper in its original package. Put the roll paper into its plastic bag and outer package to avoid moisture problems. Attaching and removing the spindle from the printer To attach the paper loaded spindle to the printer, follow the steps below.
Page 90 3. Hold the roll paper spindle so that the fixed flange is on the right side. Then place the spindle on the groove on top of the printer once. Note: To mount the spindle correctly, match the color on the end of the spindle with the mounting bracket.
Page 91: Loading The Roll Paper
5. Close the roll paper cover until it locks into place or see “Loading the roll paper” on page 4-7 to load the paper. Loading the roll paper To load roll paper, follow the steps below. 1. Make sure that the printer is on. 2.
Page 92 3. Make sure the Operate light and Pause light are not flashing, then push the paper set lever all the way down. LOAD PAPERappears on the LCD panel. Caution: Do not move the paper set lever while the Operate light or Pause light is flashing.
Page 93 5. Load the paper into the paper insertion slot. 6. Pull the paper down a small way through the paper insertion slot. Note: If the bottom edge of the paper does not come out below the lower cover, open the lower cover by pulling down on the handles, then pull the paper through.
Page 94 7. Holding the bottom edge of the paper, roll back the roll paper using the flange on the right to remove the slack. Make sure that the bottom edge of the paper is straight and in line with the rows of punch holes. 8.
Page 95 9. Press the Pause button. The print heads move and the paper automatically feeds into the printing position. READY appears on the LCD panel. Note: Even if you do not press the Pause button, the print heads move, the paper automatically feeds into the printing position. READY appears on the LCD panel.
Page 96: Using The Roll Paper Belt
Using the roll paper belt To keep the roll paper wound tightly, use the roll paper belt included with your printer. Wrap the roll paper belt tightly around the roll paper. To remove the roll paper belt, simply unwrap it from around the paper. Cutting roll paper or printing page lines When your print job is finished, the printer cuts the roll paper automatically or prints page lines around the document...
Page 97 Note: When the printer cuts the paper, first the left part of the paper is cut, then the right, and finally the center. Never turn off the printer before the paper is completely cut. Cutting the roll paper manually To cut the roll paper when the Auto Cut setting is off, follow the steps below.
Page 98 1. After confirming that the document is printed, Ready appears on the LCD panel. 2. Press the Cut/Eject button to send the media forward. Note: Press the Paper Feed button to choose the cut position on the media. 3. Put the utility cutter on the guide track carved in the platen. Then slide the cutter along it and cut the media.
Page 99: Using Cut Sheet Media
Using Cut Sheet Media Loading cut sheet media longer than 483 mm (long edge of Super A3/B size) To load cut sheet media longer than 483 mm, follow the steps below. To load thick paper (0.5 mm to 1.5 mm), see “Printing on thick paper (0.5 mm to 1.5 mm)”...
Page 100 Caution: Do not move the paper set lever while the Operate light or Pause light is flashing. Doing so may damage the printer. 4. Load the sheet into the paper insertion slot until it comes out below. Make sure that the right and bottom edges of the sheet are straight and in line with the rows of punch holes.
Page 101: Loading Cut Sheets With A Length Of 483 Mm
Note: Even if you do not press the Pause button, the print heads move, the paper automatically feeds into the printing position. READY appears on the LCD panel. 7. Make the printer driver settings (see “Accessing the Printer Software” on page 2-2), then send a print job from the computer.
Page 102 3. Make sure that the paper set lever is all the way up. Then load the sheet into the paper insertion slot until it meets resistance. Make sure that the right edge of the paper is straight and in line with the right edge of the scale on the roll paper cover. PRESS PAUSE BUTTON appears on the LCD panel.
Page 103: Printing On Thick Paper (0.5 Mm To 1.5 Mm)
When you load thick cut sheets, follow the steps below. Note: When you use paper other than EPSON special media, or print using the RIP (Raster Images Processor), refer to the appropriate instructions or contact your supplier for more information.
Page 104 5. Load the sheet into the paper insertion slot so that the bottom edge of the paper rests behind the open lower cover. Make sure that the right edge is straight and in line with the right edge of the scale on the roll paper cover. 6.
Page 105: Setting The Paper Basket
Setting the Paper Basket When you install the optional Stand to the printer, you can use the paper basket to prevent your printouts from getting dirty or crinkled. You can use the paper basket for both roll paper and cut sheet media.
Page 106: When Feeding Paper Backward
When feeding paper backward Lift the paper basket rod unit all the way up. Note: If the parts shown below loosen, tighten them. 4-22 Paper Handling...
Page 107 Only install unused ink cartridges. EPSON recommends the use of genuine EPSON ink cartridges. Other products not manufactured by EPSON may cause damage to your printer not covered by EPSON’s warranties. See “Ink cartridges” on page A-11. Maintenance and Transportation...
Page 108 To replace an ink cartridge, follow the steps below. Caution: Leave the old cartridge installed in the printer until you are ready to replace it with a new one. 1. Make sure the printer is on. Determine which cartridge needs to be replaced as indicated by the Ink Out light.
Page 109 Warning: If ink gets on your hands, wash them thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water. 4. Make sure the replacement ink cartridge is the correct color, and remove it from the package. Warning: Do not shake cartridges that have been installed previously.
Page 110 5. Hold the ink cartridge with the arrow mark face-up and pointing to the rear of the printer, then insert the ink cartridge into the slot until the corresponding Ink Out light turns off. Note: There is a protection system against improper cartridge insertion. If you cannot insert the ink cartridge smoothly, the type of cartridge may be incorrect.
Page 111: Replacing The Paper Cutter
Note: If the Ink Out light remains on, the ink cartridge may not be installed correctly. Remove the ink cartridge and then reinsert it as described above. Replacing the Paper Cutter If the paper cutter does not cut cleanly, it may be dull and require replacement.
Page 112 3. When the paper cutter holder stops at the replacement position, OPEN LOWER COVER appears on the LCD panel. Open the lower cover by pulling down on the handles. 4. When REPLACE CUTTER appears on the LCD panel, push in the side pin (➀) while turning the paper cutter cover to the right to open the casing (➁).
Page 113 6. Carefully remove the old cutter from the printer. 7. Remove the new paper cutter from its package. 8. Make sure the spring coil is inside the cutter holder. If necessary, reinstall the coil. 9. Fully insert the new cutter into the paper cutter holder in the direction shown below.
Page 114: Cleaning The Printer
10. Push in the side pin (➀) while turning the paper cutter cover to the left to close the casing (➁). 11. Make sure that CLOSE LOWER COVER is displayed on the LCD panel, then close the lower cover. The cutter holder moves to the home (far right) position.
Page 115 3. Make sure that the ink cartridge compartment is closed. Then use a soft brush to carefully clean away any dust or dirt inside the printer unit. 4. Open the lower cover and use a soft brush to carefully clean away any dust or dirt inside the lower cover.
Page 116: If You Have Not Used Your Printer For A Long Time
If you have not used your printer for a long time If you have not used your printer for a long time, the print head nozzles may be clogged. Perform a nozzle check and clean the print heads. See your Startup Guide. Note: Even if you will not use your printer for a long time, leave the ink cartridges installed.
Page 117 2. Remove all ink cartridges from the printer as described in “Replacing Ink Cartridges” on page 5-1. 3. Turn off the printer so that it discharges all the ink from the tubes. Note ❏ Follow the steps shown on the label attached to the inside of the ink compartment cover when you discharge the ink.
Page 118 ❏ Roll paper spindle ❏ Roll and cut sheet media To disassemble your printer and optional Stand and transfer them separately, continue with the step 6. 6. Have two or more people lift the printer using the hand grips and keep the printer level while moving it. The printer unit weighs approximately 43.5 kg (95.8 lb) and should be lifted carefully.
Page 119 7. While holding the printer unit, remove the wing screws and washers from the left and right sides, and keep them in a safe place. 8. Have two or more people lift the printer unit off of the optional Stand, using the hand grips. The printer unit weighs approximately 43.5 kg (95.8 lb) and should be lifted carefully.
Page 120 To set up the printer after transporting it, see “Setting up the printer after transporting it” on page 5-15. Before you use the printer after transporting, you may need to perform a nozzle check and realign the print heads. See your Startup Guide. To move the printer using casters When you want to transport the printer a very short distance, such as within the same room, you can slide the printer on its casters.
Page 121: Setting Up The Printer After Transporting It
When you set up the printer again, see the Assembly and Setup Instructions, and note the following points: ❏ After transporting the printer, EPSON recommends you perform a nozzle check, clean the print heads, and realign the print heads to ensure print quality.
Page 122 5-16 Maintenance and Transportation...
Page 123 The Printer Prints Nothing....... . 6-6 The printer is not connected to the computer correctly . . . 6-6 Your EPSON printer is not selected as the default printer. 6-7 Printer port setting does not match the printer connection port (Windows) .
Page 124: Printer Stops Printing Unexpectedly
......6-20 Make sure that EPSON USB Printer Devices appears in the Device Manager menu (Windows 98 only) .
Page 125 If your printer stops working, use the table below to diagnose the problem, then follow the recommended corrective measures. For other messages not included in the table, see “Status messages” on page 1-6. = On, = Flashing, = Off Message and Light Problem Solution PAPER OUT...
Page 126 COVER OPEN Lower cover is Close the lower cover. open. Start printing again from the beginning for best results. Otherwise misalignment or banding may appear on the printed image. PAPER NOT CUT Roll paper was not Cut the paper cut. manually, then remove Paper Out the cut paper from the...
Page 127 REMOVE PAPER Paper set is too Push the paper set thick for head lever down to remove Paper Out cleaning. the paper. Head cleaning automatically starts. After cleaning, when PAPER OUT is displayed, reload paper. UNABLE TO PRINT While an error After 3 seconds the occurs, you try to message disappears.
Page 128: The Printer Does Not Turn On Or Stay On
❏ Make sure the supplied voltage to the printer matches the rated voltage label on the printer. If not, turn off the power and unplug the power cord immediately. Contact EPSON for assistance. See “Contacting Customer Support” on page B-2.
Page 129: Your Epson Printer Is Not Selected As The Default Printer
❏ If you are using Windows NT 4.0, try uninstalling the EPSON Printer Port. Click Start, point to Programs and EPSON Printers, then click EPSON Printer Port Uninstall. Follow the messages on the screen.
Page 130: The Printer Driver Doesn't Have Enough Available Memory
1. Click Start, point to Settings and select Printers. 2. Right-click EPSON Stylus Pro 7500 in the Printers window, then select Properties. 3. Click the Details tab. 4. Make sure that your printer driver is selected in the Print using the following driver list.
Page 131: Printouts Are Not What You Expected
❏ Make sure the running application is for Windows 95, 98, NT 4.0, Windows 2000 or Macintosh. ❏ Make sure the EPSON STYLUS PRO 7500 printer driver is selected. If you are using Windows NT 4.0, try to install the EPSON Printer Port.
Page 132: Inverted Image
Try one or more of these solutions: ❏ Select your printer as the default printer in Windows. See “Your EPSON printer is not selected as the default printer” on page 6-7. ❏ For Windows, check the settings in the Paper menu. Make sure they are correct for the paper size you are using.
Page 133: Ruled Lines Shift
❏ If the paper is curled towards the printable side, flatten it or curl it slightly to the opposite side. ❏ For EPSON paper, check the Media Type setting in the Main menu for Windows or in the Print dialog box for Macintosh.
Page 134: Print Quality Could Be Better
For paper other than EPSON’s, register and select paper thickness in SelecType mode. Make sure it is correct for the paper you’re using. See “SelecType Settings” on page 1-7. ❏ Set the platen gap setting to WIDE in the Printer Setting menu of SelecType mode.
Page 135: Incorrect Or Missing Colors
Incorrect or missing colors Try one or more of these solutions: ❏ For Windows, check the Media Type setting in the Main menu. Make sure it is correct for the paper you’re using. For Macintosh, check the Media Type setting in the Print dialog box.
Page 136: Blurry Or Smeared Printout
❏ Select thinner paper in the SelecType mode. Check the paper number setting in the Paper Configuration menu. See “SelecType Settings” on page 1-7. ❏ The platen gap may be too wide for your paper. Change the platen gap setting from WIDE to AUTO in the Printer Setting menu of SelecType mode.
Page 137: Color Documents Print In Black Only
❏ The platen gap may be too narrow for your paper. Set the platen gap setting to WIDE in the Printer Setting menu of SelecType mode. See “SelecType Settings” on page 1-7. Color Documents Print in Black Only Try one or more of these solutions: ❏...
Page 138: Roll Paper Cannot Be Cut
“Replacing the Paper Cutter” on page 5-5. Note: If you use roll paper other than EPSON special media, see the user documentation included with the paper, or contact your supplier. Paper Feed or Paper Jam Problems Occur...
Page 139: Roll Paper Does Not Eject Properly
You can change the platen gap setting in the Printer Setting menu of SelecType mode. See “SelecType Settings” on page 1-7. ❏ For paper other than EPSON's, check the paper type selected in the Paper Configuration menu of SelecType mode. See “Setting the paper thickness” on page 1-18.
Page 140: When Feeding Paper Forward With The Optional Stand
When feeding paper forward with the optional Stand Extend the two paper guides out from the lower printer. Clearing Paper Jams To remove jammed paper, follow these steps: 1. If the roll paper is jammed, cut it at the paper insertion slot. 6-18 Troubleshooting...
Page 141 2. Make sure the Operate light and Pause light are not flashing, then push the paper set lever all the way down. 3. Open the roll paper cover and rewind the roll paper using the flange on the right. If the sheet is jammed, carefully pull down the jammed paper.
Page 142: Correcting Usb Problems
Note: When you are not printing on the loaded roll paper, secure it with the roll paper belt included with your printer. See “Using the roll paper belt” on page 4-12. If you do not resume printing afterwards, make sure the print heads are in the home (far right) position.
Page 143 1. Turn the printer on. Plug the USB cable into the printer and the computer. 2. Right-click the My Computer icon on your desktop, then click Properties. 3. Click the Device Manager tab. If your drivers are correctly installed, EPSON USB Printer Devices should appear in the Device Manager menu. 6-21 Troubleshooting...
Page 144 If EPSON USB Printer Devices does not appear in the Device Manager menu, click the plus (+) sign beside Other devices to view the installed devices. If USB Printer appears under Other devices, the USB printer device driver is not installed correctly. If EPSON Stylus Pro 7500 appears, the printer driver is not installed correctly.
Page 145: Printer Does Not Work Correctly With A Usb Cable
Add/Remove Programs utility in the Control Panel, then uninstall EPSON USB Printer Devices. Next, reinstall the software as described in the Startup Guide. If EPSON USB Printer Devices is not registered in the Add/Remove Programs list, access the CD-ROM and double-click Win 9X\epusbun.
Page 146 ❏ Make sure that the PARA. I/F setting is COMPAT. You can change this setting in the Printer Setting menu of SelecType mode. See “SelecType Settings” on page 1-7. If this problem still occurs, turn the printer off and back on. 6-24 Troubleshooting...
Page 147: Appendix A Product Information
Consumable products ....... A-18 EPSON special media ....... A-19...
Page 148: Printer Specifications
Printer Specifications Printing Printing method: On-demand ink jet Nozzle configuration: Black: 64 nozzles Color: 64 nozzles × 5 (cyan, magenta, yellow, light cyan, light magenta) Character mode: Character Pitch Printing Column 10 cpi* * characters per inch Raster graphics mode: Horizontal Printable width Available dots...
Page 149: Printable Area
Maximum 1440 × 720 dpi Resolution: Print direction: Bidirectional Control code: ESC/P Raster Line spacing: 1/6 inch or programmable in 1/360 inch increments Paper feed speed: 200 ± 10 m seconds per 1/6 inch line RAM: 10 MB Printable area Roll paper and cut sheets Product Information...
Page 150 For roll paper, the minimum top margin is 3.0 mm (0.12")*. For cut sheets, the minimum top margin is 3.0 mm (0.12"). B-L: For roll paper, the minimum left margin is 3.0 mm (0.12")*. For cut sheets, the minimum left margin is 3.0 mm (0.12"). B-R: For roll paper, the minimum right margin is 3.0 mm (0.12")*.
Page 151: Mechanical
Mechanical Paper feed method: Friction Paper path: Roll paper or cut sheets with manual insertion Dimensions (printing): Width: 1,100 mm (43.31 inches) Depth: 572 mm (22.52 inches) Height: 560 mm (22.05 inches) Weight: 43.5 kg (95.8 lb) without the ink cartridges Electrical 120 V Model...
Page 152: Environmental
Environmental Temperature: Operation: 10 to 35°C (50 to 95°F) Storage: -20 to 40°C (-4 to 104°F) Transit: -20 to 60°C (-4 to 140°F)* 1 month at 40°C (104°F) 120 hours at 60°C (140°F) Humidity: Operation: 20 to 80% RH** Storage: 20 to 85% RH** Transit: 5 to 85% RH*,**...
Page 153: Initialization
Initialization Hardware initialization when the power is turned on: The printer mechanism is set to its initial state. The input data buffer and print buffer are cleared. The printer returns to the default condition last set. Software initialization when the ESC@ (initialize the printer) command is received: The print buffer is cleared.
Page 154: Paper
Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, EPSON cannot attest to the quality of any non-EPSON brand or type of paper. Always test paper samples before purchasing large quantities or printing large jobs.
Page 155 150 mm (5.90 inches) maximum for optional 3-inch roll paper spindle Paper types Plain paper, special papers distributed by EPSON Thickness 0.08 to 0.5 mm (0.003 to 0.020 inches) (for plain paper) Weight 64 g/m² (17 lb) to 90 g/m² (24 lb)
Page 156 Use paper under the following conditions: Temperature 15 to 25°C (59 to 77°F) Humidity 40 to 60% RH EPSON Photo Quality Glossy Film should be stored under the following conditions: Temperature 15 to 30°C (59 to 86°F) Humidity 20 to 60% RH...
Page 157: Ink Cartridges
Ink cartridges Your printer accepts 110 ml ink cartridges. Colors: Black T480031 Cyan T483031 Magenta T482031 Yellow T481031 Light Cyan T485031 Light Magenta T484031 Print capacity*: Approx. 28 pages/A1 (720 dpi, 40% duty) Approx. 3,400 pages/A4 (360 dpi, 5% duty) Cartridge life: Within 6 months after opening package, at 25°C (77°F)
Page 158: System Requirements
❏ EPSON recommends the use of original EPSON ink cartridges only. Other products not manufactured by EPSON may cause damage to your printer not covered by EPSON's warranties. ❏ Do not use an ink cartridge if the expiration date has passed.
Page 159: For Using Your Printer With A Macintosh
For using your printer with a Macintosh ® To use this printer, your Apple Macintosh must meet the following system requirements. You also need a USB cable to connect this printer to Apple Macintosh computers. Minimum system Recommended system PowerPC PowerPC 604e 300 MHz or higher processor System 7.6.1...
Page 160: Parallel Interface
Parallel interface The built-in parallel interface has the following characteristics: Forward channel Data format 8-bit parallel, IEEE-1284 compatibility mode Synchronization STROBE pulse Handshake timing BUSY and ACKNLG signals Signal level TTL compatible Connector 57-30360 Amphenol connector or equivalent Reverse channel Transmission mode IEEE-1284 Nibble mode Adaptable...
Page 161 Data transmission Refer to the IEEE-1284 specification timing A-15 Product Information...
Page 162: Usb Interface
USB interface The printer’s built-in USB interface is based on the standards specified in the Universal Serial Bus Specifications Revision 1.0 and the Universal Serial Bus Device Class Definition for Printing Devices Version 1.0. This interface has the following characteristics. Standard Based on Universal Serial Bus Specifications Revision 1.0, Universal Serial Bus Device Class...
Page 163: Options And Consumable Products
Options and Consumable Products Options The following options are available for use with your printer. Note: The asterisk is a substitute for the last digit of the product number, which varies by country. Roll paper spindles ❏ Additional roll paper spindles are available to make changing roll paper faster and easier.
Page 164: Consumable Products
If you are not sure whether you need an optional interface, or if you want to know more about interfaces, contact your dealer. Type B Ethernet I/F card (10BASE-T) C82362✽ Type B Ethernet I/F card (100BASE-TX) C82363✽ IEEE 1394 I/F card C82372✽...
Page 165: Epson Special Media
EPSON special media Most plain paper works well in your printer. In addition, EPSON offers specially designed media for ink jet printers to meet most high-quality printing needs. Roll paper EPSON Doubleweight Matte Paper 24” × 25 m S041385 EPSON Glossy Paper-Photo Weight 22” × 20 m S041388 EPSON Premium Glossy Photo Paper 24”...
Page 167: Contacting Customer Support
Appendix B Contacting Customer Support Customer Information ........B-1 For United Kingdom and the Republic of Ireland Users .
Page 168: For Users In The United Kingdom And The Republic Of Irelandb
Contacting Customer Support If your EPSON product is not operating properly and you cannot solve the problem using the troubleshooting information in your product documentation, contact customer support services for assistance. If customer support for your area is not listed below, contact the dealer where you purchased your product.
Page 169 ❏ To e-mail EPSON Technical Support: http://www.epson.co.uk/support/email/ ❏ For a full list of EPSON Customer and Warranty Support services: http://www.epson.co.uk/support/ Support Via Telephone Our Customer and Warranty Support teams can be contacted by calling 0870 163 7766 in the UK or 0044 0870 163 7766 from the Republic of Ireland.
Page 170: For Users In Australia
❏ Where to purchase genuine EPSON consumables, accessories, and options For Users in Australia EPSON Australia wishes to provide you with a high level of customer service. In addition to your product documentation, we provide the following sources for obtaining information:...
Page 171: For Users In Singapore
EPSON Helpdesk EPSON Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in diagnosing hardware and software problems. They can also advise you on the latest EPSON products and where the nearest dealer or service agent is located.
Page 172: For Users In Hong Kong
To obtain technical support as well as other after-sales services, users are welcome to contact EPSON Hong Kong Limited. Internet home page EPSON Hong Kong has established a local home page in both Chinese and English on the Internet to provide users with the following information: ❏...
Page 173 Technical Support Hotline You can also contact our technical staff at the following telephone and fax numbers: Phone: (852) 2585-4399 Fax: (852) 2827-4383 Contacting Customer Support...
Page 174 Contacting Customer Support...
Page 175: Glossary
Glossary The following definitions apply specifically to printers. application A software program that helps you carry out a particular task, such as word processing or financial planning. ASCII American Standard Code for Information Interchange. A standardized coding system for assigning numerical codes to letters and symbols. banding The horizontal lines that sometimes appear when printing graphics.
Page 176 ESC/P Abbreviation for Epson Standard Code for Printers. This system of commands gives you control of your printer from your computer. It is standard for all EPSON printers and supported by most application programs for personal computers. ESC/P Raster A command language that gives you control of your printer from your computer.
Page 177 font A style of type designated by a family name. grayscale A scale of shades of gray from black to white. Grayscale is used to represent colors when printing with black ink only. halftones Patterns of black or colored dots used to reproduce an image. halftoning Method of using dot patterns to represent an image.
Page 178 Windows 95 and 98 and Windows NT 4.0 support peer-to-peer networking. Any computer can access the resources of a computer on the network. PhotoEnhance4 The EPSON software to change the shade of tone, correct image data, and change the sharpness of the image data. port An interface channel through which data is transmitted between devices.
Page 179 printing mode The number of dots per inch used to represent an image. Your printer has three printing mode settings: SuperFine (1440 dpi), Fine (720 dpi), and Normal (360 dpi). print queue If your printer is connected to a network, print jobs that are sent to the printer while it is busy are stored in a waiting line, or print queue, until they can be printed.
Page 180 Status Monitor The software program that allows you to check the printer’s status. subtractive colors Colors produced by pigments that absorb some colors of light and reflect others. See also CMYK. utility A program for carrying out a specific function, which is usually related to system maintenance.
Page 181 SelecType Menu List * Default values Menu Item Parameters PRINTER SETTING PLATEN GAP AUTO*, WIDE MENU PAGE LINE ON*, OFF INTERFACE AUTO*, PARA./USB, OPTION PARA. I/F COMPAT*, ECP CODE PAGE PC437*, PC850 ROLL MARG T/B 15 MM*, 3 MM, 15 MM PAPER SIZE CHK ON*, OFF PAPER ALIGN...
Page 182 PRINTER STATUS VERSION XXXXXX MENU INK LEFT-K E✽✽✽✽✽F to E✽ F, 10% to 0% INK LEFT-C E✽✽✽✽✽F to E✽ F, 10% to 0% INK LEFT-M E✽✽✽✽✽F to E✽ F, 10% to 0% INK LEFT-LC E✽✽✽✽✽F to E✽ F, 10% to 0% INK LEFT-LM E✽✽✽✽✽F to E✽...
Page 183 HEAD PAPER THICK. STD*, 0.0 MM to 1.5 MM ALIGNMENT (0.1 mm step) MENU ADJUST. PATT. ALL*, #1 to #6 1 to 15 (4*) 1 to 15 (4*) 1 to 15 (4*) 1 to 15 (4*) 1 to 15 (4*) 1 to 15 (4*) SelecType Menu List...
Page 184 SelecType Menu List...

Epson Stylus Pro 7500 Reference Manual

Chapter 1 The Control Panel

Chapter 2 Printer Software

Chapter 3 Printer Status and Print Job Management

Chapter 4 Paper Handling

Chapter 5 Maintenance and Transportation

Chapter 6 Troubleshooting

Appendix A Product Information

Appendix B Contacting Customer Support

Glossary

Quick Links

Related Manuals for Epson Stylus Pro 7500

Summary of Contents for Epson Stylus Pro 7500

Table of Contents