Page 1 N8800-027F/028F NEC Express5800/320Lb/320Lb-R User's Guide 1st Edition 02-2003 856-122693-901-A...
Page 2 The NEC product(s) discussed in this document are warranted in accordance with the terms of the Warranty Statement accompanying each product. However, actual performance of each such product is dependent upon factors such as system configuration, customer data, and operator control.
Page 3 Keep this User's Guide handy for quick reference when necessary. SAFETY INDICATIONS To use NEC Express5800 Series safely, follow the instructions in this User's Guide. This guide explains components that pose a danger, types of dangers caused by failing to follow the instructions, and actions taken to prevent them;...
Page 4 SYMBOLS USED IN THIS USER'S GUIDE AND WARNING LABELS Attention Indicates a risk of an electric shock. Indicates a risk of an injury due to heat. Indicates a risk of catching your fingers. Indicates a risk of a fire or smoke. Indicates a general precaution or warning that are not defined herein.
Page 5 NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
Page 6 Trademarks NEC EXPRESSBUILDER, NEC ESMPRO, and NEC Express5800/ft series are trademarks of NEC Corporation. Stratus is a registered trademark of Stratus Technologies Bermuda Ltd. Microsoft, Windows, Windows NT, and MS-DOS are registered trademarks of Microsoft Corporation in the United States and other countries.
Page 7: Preface
(5) NEC assumes no liability arising from the use of this product, nor any liability for incidental or consequential damage arising from the use of this manual regardless of (4) above.
Page 8: About This User's Guide
This chapter describes how to make settings of built-in basic input/output system. It also describes factory-shipped parameters. Chapter 5 Installing and Using Utilities This chapter describes features and operating procedures of a standard utility “NEC EXPRESSBUILDER.” It also describes procedures to install and operate various software programs contained in its CD-ROM.
Page 9 Keep the accessories in a safe place. You will need them when you perform setup, addition of options, or replacement of failed components. To check NEC EXPRESSBUILDER components, see the attached list. Be sure to fill out and mail the software registration card that is attached to your operating system.
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Page 11: Table Of Contents
CONTENTS PREFACE............................vii ABOUT THIS USER'S GUIDE ......................ii Chapter 1 Notes on Using Your Server................ 1-1 Warning Labels..........................1-2 Precautions for Safety........................1-7 General .............................1-7 Use of Power Supply and Power Cord ..................1-9 Installation, Relocation, Storage, and Connection..............1-10 Cleaning and Working with Internal Devices.................1-12 During Operation ........................1-13 Rack-mount Model.........................1-14 For Proper Operation......................1-15...
Page 12 Updating the System......................3-39 Applying Widnows 2000 Service Pack 3 ................3-43 Installing Management Utilities....................3-44 NEC ESMPRO Agent......................3-44 NEC ESMPRO Manager ....................... 3-45 NEC MWA ..........................3-45 Global Array Manager ......................3-45 Backup of System Information ....................3-46 Setting Up the Optional Boards ....................
Page 13 NEC ESMPRO Agent and Manager...................5-11 Overview ..........................5-11 NEC ESMPRO Agent ......................5-17 NEC ESMPRO Manager......................5-36 Maintenance of NEC Express5800/ft series................5-56 NEC MWA ∼ Management Workstation Application ∼..............5-86 Communications (Connection)....................5-86 NEC MWA Functions......................5-86 Operating Environment ......................5-87 Installation of NEC MWA Manager ..................5-88 Configuration .........................5-89...
Page 14 Solving Problems ........................7-24 Problems with NEC Express5800/ft series................7-24 Problems with NEC EXPRESSBUILDER................7-32 Problems with NEC Express5800 ft series Setup ..............7-33 Problems with Master Control Menu ..................7-33 Problems with NEC ESMPRO ....................7-34 Collection of Trouble Logs ......................7-35 Collection of Event Logs.......................
Page 15 Chapter 8 System Upgrade ................... 8-1 Safety Precautions ........................8-2 Anti-static Measures ........................8-3 Preparing Your System for Upgrade .....................8-4 3.5-inch Hard Disk Drive ......................8-5 Installing 3.5-inch Hard Disk Drive ..................8-7 Removing 3.5-inch Hard Disk Drive..................8-9 Replacing 3.5-inch Hard Disk Drive ..................8-10 CPU Module ..........................8-31 Removing CPU Module ......................8-32 Installing CPU Module......................8-35...
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Page 17 Chapter 1 Precautions for Use This chapter includes information necessary for proper and safe operation of the server.
Page 18: Warning Labels
1-2 Precautions for Use WARNING LABELS Warning labels are placed in certain parts of the system so that the user stays alert to possible risks (Do not remove or damage these labels). If some label is missing, about to peel off, or illegible, contact your sales agent. The figures below show locations of the labels on tower model and rack-mount model servers.
Page 19 Precautions for Use 1-3 Label A Label B Label C Label D Label E...
Page 20 1-4 Precautions for Use Rack-mount model Label A Label B Label C Label D...
Page 21 Precautions for Use 1-5 Label A Label B Label C Label D...
Page 22 1-6 Precautions for Use PCI/CPU Modules PCI Module Label A CPU Module Label A Label A...
Page 23: Precautions For Safety
NEC assumes no liability for any accidents or damage to physical assets resulting from the use of this equipment in such systems or facilities.
Page 24 1-8 Precautions for Use CAUTION Prevent water or foreign objects from getting into the equipment. Do not let water or foreign objects (e.g., pins or paper clips) enter the equipment. There is a risk of a fire, electric shock, and breakdown. When such things accidentally enter the equipment, immediately turn off the power and unplug the cord.
Page 25: Use Of Power Supply And Power Cord
Precautions for Use 1-9 Use of Power Supply and Power Cord WARNING Do not handle a power plug with a wet hand. Do not plug/unplug a power cord with a wet hand. There is a risk of an electric shock. Do not connect the ground wire to a gas pipe.
Page 26: Installation, Relocation, Storage, And Connection
1-10 Precautions for Use Installation, Relocation, Storage, and Connection WARNING Disconnect the power cord(s) before installing or removing the equipment. Be sure to power off the equipment and unplug its power cords from the wall outlet before installation/relocation. All voltage is removed only when the power cords are unplugged.
Page 27 Do not use any non-designated interface cable. Use only interface cables designated by NEC; identify which component or connector to attach beforehand. If you use a wrong cable or make a wrong connection, there is a risk of short-circuit that could lead to a fire.
Page 28 1-12 Precautions for Use Cleaning and Handling of Internal Devices WARNING Do not disassemble, repair, or alter the server. Unless described herein, never attempt to disassemble, repair, or alter the equipment. There is a risk of an electric shock or fire as well as malfunction. Do not look into the CD-ROM drive The CD-ROM drive uses a laser beam.
Page 29: During Operation
Precautions for Use 1-13 During Operation CAUTION Do not pull out a device during operation. Do not pull out or remove a device while it works. There is a risk of malfunction and injuries. Do not touch the fan. While the equipment is on, be careful not to get your fingers or hair caught in the cooling fan that is located in the back.
Page 30: Rack-Mount Model
1-14 Precautions for Use Rack-mount Model CAUTION Do not attempt to install the server yourself. To avoid a risk of injuries, users should not attempt to install the equipment into a rack. Installation should be performed by trained maintenance personnel. <...
Page 31: For Proper Operation
When you have just turned off the power, wait at least 30 seconds before turning it on again. Once you have turned on the server, do not turn it off until the "NEC" logo appears on the screen. Before you move the equipment, turn off the power and unplug the cord.
Page 32: Transfer To Third Party
You are strongly recommended to buy a special type of software or service to avoid such trouble. For details, contact your sales agent. NEC shall not be accountable for such data leakage caused by your failure to take necessary measures.
Page 33: Disposal Of Equipment And Consumables
Precautions for Use 1-17 DISPOSAL OF EQUIPMENT AND CONSUMABLES When you dispose of the main unit, hard drive, floppy disks, CD-ROMs, optional boards, etc., you need to observe your local disposal rules. For details, ask your municipal office. IMPORTANT: For disposal (or replacement) of batteries on the motherboard, consult with your sales agent.
Page 34: If System Trouble Is Suspected
In this case, check LED indications of the server and alarm indications on the display, which will serve as helpful information at the time of repair. ABOUT OUR WEB SERVICE Information on NEC Express5800/ft series including modification modules is also available on our web site, NEC Express5800 Web Site Asia Pacific, at http://www.nec.co.jp/epxress/index.html...
Page 35 Precautions for Use 1-19 Advice for Your Health Prolonged use of a computer may affect your health. Keep in mind the following to reduce stresses on your body: Sit in a good posture Sit on your chair with your back straight. If the desk height is appropriate, you will slightly look down at the screen and your forearms will be parallel to the floor.
Page 36 1-20 Precautions for Use (This page is intentionally left blank.)
Page 37 Chapter 2 General Description This chapter describes what you need to know to use the NEC Express5800/ft series. Refer to this chapter when you want to know about certain components and how to operate them.
Page 38 Off-line Maintenance Utility NEC Management Workstation Application (NEC MWA) Ready-to-use Easy and Fine Setup Quick cableless connection: hard disk, NEC EXPRESSBUILDER (system setup CPU module, and PCI module (hot-swap utility) supported) SETUP (BIOS setup utility) Fast!UTIL (SCSI device utility) Fault-tolerant Feature...
Page 39: Chapter 2 General Description
NEC Express5800/ft series detects status changes, errors and other events and notifies the Windows 2000 Event Log of these events. If you use an alarm notification tool, you can configure NEC Express5800/ft series to notify you when certain events occur.
Page 40 VERITAS Volume Manager.) Automatic detection and notification of faults NEC Express5800/ft series detects and sorts out all events such as general status changes and faults, and notifies Windows 2000 Event Log of these events. Transparent migration NEC Express5800/ft series constantly monitors events.
Page 41 Windows 2000 procedure. Since an NEC Express5800/ft series events use unique IDs, they are easy to distinguish. In-service repairing You can repair or replace a failed module even if NEC Express5800/ft series is operating.
Page 42: Names And Functions Of Components
2-6 General Description NAMES AND FUNCTIONS OF COMPONENTS Names and functions of components are shown below: Front View Tower model Rack-mount model...
Page 43 General Description 2-7 Front bezel A door that covers internal components. You can lock it with the included security key. Key slot Insert the security key in this slot to unlock the front bezel. Stabilizers Parts for stabilizing a tower-model unit. Casters Wheels for moving a tower-model unit.
Page 44: Front View (Inside)
2-8 General Description Front View (inside) Tower model Rack-mount model...
Page 45: Cd-Rom Drive
General Description 2-9 PCI module (for group 1) A module that includes a PCI board and LAN controller. PCI module (for group 2) A module that includes a PCI board and LAN controller. CPU module (for group 1) A module that includes a CPU (processor) and memory (DIMM). CPU module (for group 2) A module that includes a CPU (processor) and memory (DIMM).
Page 46: Rear View
2-10 General Description CPU module (for Group1) PCI module (for Group2) Rear View CPU module (for Group2) PCI module (for Group1) Tower model PCI module (for Group1) PCI module (for Group2) CPU module (for Group1) CPU module (for Group2) Rack-mount model...
Page 47 General Description 2-11 Serial port A connector Connected to a device that has a serial interface. For maintenance use only. AC inlet PC socket for plugging a power cord. Serial port B connector Connected to a device that has a serial interface. For maintenance use only. USB connector 1 (top)/USB connector 2 (bottom) Connected to devices that support the USB interface.
Page 48: Cpu Module
2-12 General Description CPU Module Group 1 and group 2 have the same configuration. Module handle Cooling fan CPU module board CPU socket #2 (additional) AC inlet (in the back) Backboard connector (in the back) CPU socket #1 (standard) DIMM Power unit Power backboard...
Page 49 General Description 2-13 CPU module board Group 1 and group 2 have the same configuration. Cooling fan connector LED connector Power connector CPU socket #2 CPU socket #1 DIMM sockets (Slots #1 to #6 from left. Add memory modules in pairs: #1 and #2, #3 and #4, #5 and #6.) *This section only describes connectors that are used for replacing parts or upgrading.
Page 50: Pci Module
2-14 General Description PCI Module Group 1 and group 2 have the same configuration. Cooling fan Power unit AC inlet (in the rear) Backboard connector (in the rear) PCI module board Video board PCI riser card PCI board retention bracket...
Page 51: Chassis Board Layout
General Description 2-15 PCI module board Group 1 and group 2 have the same configuration. SCSI connector (external) Configuration jumper pin Battery (lithium battery) Cooling fan 1 connector Power connector IDE connector Power switch connector LED connector SCSI connector (internal) Chassis Board Layout Rack-mount model Clock board...
Page 52: Leds
2-16 General Description LEDs This section describes indications and meanings of the LEDs on NEC Express5800/ft series. POWER LED The POWER switch of the PCI module also functions as a POWER LED. When power is supplied to the modules, POWER LED on the primary side will illuminate (the switch also works on the primary side alone).
Page 53 General Description 2-17 LED indications Description Action Amber Detected a fatal If LCD displays some error message, refer to the error temperature error. message list (see Chapter 7). Check if dust is accumulated on internal fans and confirm that the fan cables are connected firmly. If the message does not disappear, contact your sales agent.
Page 54 2-18 General Description PCI Module Status LEDs (1 and 2) Disk Access LED The PCI module has three LEDs. Combined, the three LEDs show the status of the PCI modules and hard disks: LED indications Description Action Disk Access Green Green Status LEDs and Disk Access LED stay –...
Page 55 General Description 2-19 CPU Module Status LEDs (1 and 2) The CPU module has two LEDs. Combined, the two LEDs show the status of CPU modules: LED status Description Action Green The CPU module – operates normally in duplex mode. Power is not supplied to Remount the CPU module.
Page 56 Check if the LED blinks in green when the number of accesses decreases, or if it is green when there are no accesses anymore. When you power on NEC Express5800/ft series and the access LEDs do not illuminate green, remount the hard disks.
Page 57 General Description 2-21 LAN Connector LEDs Two LAN ports (connectors) located in the back have two LEDs each. • 100/10 LED (LAN connector 1), 1000/100/10 LED (LAN connector 2) These LEDs show the transfer rate of the network that is being connected. LAN connector 1 LAN connector 2 LED indications...
Page 58: Basic Operation
2-22 General Description BASIC OPERATION This section describes basic operation procedures of NEC Express5800/ft series. Locking and Unlocking the Front Bezel The front bezel covers built-in components of the server such as the POWER switch, CD-ROM drive, and hard disks.
Page 59 General Description 2-23 Rack-mount Model The rack-mount model server is equipped with a detachable front bezel. Detach Follow the steps below to detach the front bezel: Insert the security key into the slot and turn it with a little pressure to release the lock. Release Lock Hold the right side of the front bezel lightly and pull it open.
Page 60: Power On
2-24 General Description Power ON To power on NEC Express5800/ft series, press the POWER switch located on the front panel. Follow the steps below to turn on the power. (A rack-mount model is shown here for convenience of explanation. However, the steps are the same for a tower model except that the modules are mounted vertically.)
Page 61: Power Off
General Description 2-25 Power OFF Follow the steps below to turn off the power. If NEC Express5800/ft series is plugged to a UPS, see manuals included with the UPS or the application that controls the UPS. Perform a normal shutdown from Windows 2000 Advanced Server.
Page 62: Post Check
CPU modules, keyboard, mouse, etc. It also shows startup messages for various BIOS setup utilities. According to the factory default settings, the “NEC” logo appears on the display while POST is being performed. (To view POST’s details, press Esc.)
Page 63 General Description 2-27 Flow of POST This section walks you through how POST is performed. When you power on the system, one selected CPU/PCI module will start up. POST will be performed on this selected CPU/PCI module. Memory check starts. A message appears at the upper left of the screen to show that the basic and expanded memories are being counted.
Page 64 2-28 General Description The password entry screen will appear after the normal termination of POST only if you have set a password in the BIOS setup utility “SETUP.” You can enter a password up to three times. If you enter an incorrect password three times, the startup will be unsuccessful.
Page 65: Floppy Disk Drive
General Description 2-29 Floppy Disk Drive A USB floppy disk drive is attached to the main unit. It allows you to read and write (save) data using floppy disks. The USB floppy disk drive accepts the following types of floppy disks: 2HD floppy disk (1.44MB) 2DD floppy disk (720KB) Drive letter of floppy disk drive...
Page 66 2-30 General Description Insert/Remove Floppy Disk Before inserting a floppy disk into the drive, make sure that NEC Express5800/ft series is on and that the drive’s USB cable is connected to the USB connector at the back of the server.
Page 67 Data loss could also be caused by faulty operation and computer trouble. To avoid such possible data loss, it is recommendable to back up important data regularly. (Be sure to make back-up copies of the disks that are included with NEC Express5800/ft series.)
Page 68: Cd-Rom Drive
2-32 General Description CD-ROM Drive NEC Express5800/ft series has a CD-ROM drive on the front panel. It is a device used to read data from a CD-ROM (compact disc read-only memory). Compared to a floppy disk, a CD-ROM allows for larger volume and fast data readout.
Page 69 General Description 2-33 Use of CD-ROM Observe the following when you use a CD-ROM on NEC Express5800/ft series: As for a disk such as a noncompliant “copy-protected CD,” we shall not guarantee that you can use a CD player to play it with this server.
Page 70 2-34 General Description (This page is intentionally left blank.)
Page 71: Chapter 3 Setup
Chapter 3 Setup This chapter describes setup procedures to make NEC Express5800/ft series ready for use.
Page 72: Before Setup
Procedures are different between the standard configurations and the custom configurations of “build-to-order”. • Standard configurations Install the optional memory and/or CPU purchased separately (for the NEC Express5800/ft series supporting the expansion of CPU). (See Chapter 8) IMPORTANT: Install hard disks and optional PCI boards after the setup of the operating system is completed.
Page 73 • Custom configurations for “Build-to-Order” Confirm that options specified in “Build-to-Order” are all installed. Install NEC Express5800/ft series in a most suitable place (environment). Connect the display unit, external USB-FDD, mouse and keyboard to the server. And connect the optional PCI card and external devices.
Page 74: Setup Of Hardware
Follow the procedures below to make NEC Express5800/ft series ready for power-on: Unpacking NEC Express5800/ft series comes with various accessories. See the component list to make sure everything is included and check the individual components. If some component is missing or damaged, contact your sales agent.
Page 75: Installation
Installation This section describes installation of NEC Express5800/ft series. Tower Model IMPORTANT: NEC Express5800/ft series is a precision instrument. You should ask maintenance personnel to install it. Select a suitable site for tower model. CAUTION Observe the following instructions to use the equipment safely. Failure to follow these instructions could cause a burn, injury, or damage to physical assets.
Page 76 3-6 Setup Do not install NEC Express5800/ft series in such places as listed below. Otherwise, the server may malfunction. Place where temperatures change widely (near a heater, air conditioner, or refrigerator). Place that is subject to intense vibration. Place where corrosive gas (sodium chloride, sulfur dioxide, hydrogen sulfide, nitrogen dioxide, or ozone) is generated, or a place that is close to chemicals or exposed to chemicals.
Page 77 Setup 3-7 After fastening the main cabinet, open its front door to mount the CPU and PCI modules. For details, see the following section “Installation of Rack-mount Model.” Procedures are basically the same for the tower model except that its modules are mounted vertically instead of horizontally. IMPORTANT: Follow the procedures below to install the CPU and PCI modules.
Page 78 NEC Express5800/ft series is a precision instrument. You should ask maintenance personnel to install it. You can mount NEC Express5800/ft series on a rack that conforms to the EIA standards. To install a rack, contact your sales agent or maintenance personnel.
Page 79 Do not leave two or more devices pulled out from the rack. Do not install excessive wiring. Do not install NEC Express5800/ft series in such places as listed below. Otherwise, the server may malfunction. Place where you cannot pull out the components fully.
Page 80 When the operating temperatures of NEC Express5800/ft series (10° to 35°C) are exceeded, there is a risk of malfunction. You must take adequate precautions and measures for airflow inside the rack as...
Page 81: Connection
Setup 3-11 Connection Connect peripheral devices to NEC Express5800/ft series. The server is provided with connectors for wide variety of peripheral devices on its front and rear. The figure below illustrates available peripheral devices for the server in the standard configuration, and locations of the connectors for the devices.
Page 82 3-12 Setup A tower model is shown here for convenience of explanation. However, the steps are the same for a rack-mount model except that its modules are mounted horizontally. IMPORTANT: Place the USB floppy disk drive on top of the tower cabinet. However, to place it on a rack-mount model, put a distance of one unit between the disk drive and the module.
Page 83 The UPS service outlets are categorized into two groups: SWITCH OUT and UN-SWITCH OUT. (They may be called "OUTPUT1" and "OUTPUT2".) To control power supply with an application (NEC ESMPRO/UPSController) that controls the UPS, connect the power cord to a SWITCH OUT outlet.
Page 84 3-14 Setup Select [System Hardware] → [AC-LINK] on the BIOS setup utility and change parameters. See Chapter 4 for details. < Example>...
Page 85: Setup Of Windows 2000 Advanced Server
“LEDs” in Chapter 2. ft series Setup The ft series Setup is the install program for the NEC Express5800/ft series. The ft series Setup helps you to install Windows 2000 Advanced Server. You can use the ft series Setup is for reinstalling Windows 2000 Advanced Server to your server as well.
Page 86 3-16 Setup This setup program sets the following Windows registry: Windows NT or Windows 2000: Registry key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters Values: TcpMaxConnectRetransmissions Type: REG_DWORD Set value: 5 Values: TcpMaxDataRetransmissions Type: REG_DWORD Set value: 8 Values: TcpMaxConnectREsponseRetransmissions Type: REG_DWORD Set value: 5 Windows 95/98/Me: Registry key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\VxD\MSTCP Values:...
Page 87: Setup Flow
Setup 3-17 Setup Flow Follow the flowchart below to setup the server. See also this section when re-installing the system. START ft series Setup Setup for Failure Management System Data Backup Setup Completed...
Page 88 You perform ft series setup for reinstallation. The ft series Setup program is exclusively used for the NEC Express5800/ft series. To execute the setup program, simply select the item [Setup] from the menu displayed when starting the system through the provided CD-ROM "NEC EXPRESSBUILDER."...
Page 89 Complete all the setups such as the memory expansion and BIOS setting before installing Windows 2000 Advanced Server. NEC software package, which is to be purchased separately, is also provided with the documentation for installation. However, see this User's Guide for installation into this server.
Page 90 In the case of ft series setup, you need to create a partition of 3072MB or more to perform auto installation. About Auto Installation of Utilities The ft series setup installs the following utilities automatically. NEC ESMPRO Agent VERITAS Volume Manager NEC ESMPRO report service for VERITAS Volume Manager...
Page 91 The following is the flowchart of setup by the ft series Setup program: Preparation for installing Windows 2000 Make setting of BIOS Run [Setup] from NEC EXPRESSBUILDER top menu Get ready to install Windows2000 Advanced Server and ft control software...
Page 92 Control Software UPDATE CD-ROM This CD-ROM is used to update ft control software; it may not be included with the equipment. (Not included if “NEC EXPRESSBUILDER” CD-ROM contains the latest version of software programs at the time of shipment.)
Page 93 Insert the NEC EXPRESSBUILDER CD-ROM into the CD-ROM drive of the server. When having inserted the CD-ROM correctly, reset the system (press Ctrl, Alt, and Delete together), or turn the power off and then turn it on to restart the NEC Express5800/ft series.
Page 94 Administrator. Update software programs If you have performed installation using "NEC Express5800/ft series ft control software (Ver:n.n) UPDATE CD-ROM," apply all update modules by referring to "ft control software (Ver:n.n)" in the CD-ROM. However, it is unnecessary to apply individual...
Page 95 – ESMPRO Report Service for VERITAS Volume Manager Although NEC ESMPRO Agent is automatically installed at ft series setup, the latest module is not applied. You need to apply an update module separately from NEC Express5800/ft series ft control software (Ver:n.n) UPDATE CD-ROM.
Page 96 3-26 Setup Setting Dual LAN Configuration The NEC Express5800/ft series builds a dual LAN configuration by using "Stratus emb-82559 10/100 Enet Adapter" (100Base) and "Stratus emb- 82544GC Copper Gigabit Adapter" (1000Base) mounted as standard on the PCI module. Click [Start] → [Settings] → [Control Panel].
Page 97 Setup 3-27 #2] from Network Component Tree in the same manner as for step 4. The pop-up menu appears. Select [Add to Team] → [Team #1: Adaptive Fault Tolerance Mode], and add the adapters. IMPORTANT: Do not set [Preferred Primary] or [Preferred Secondary] to each adapter. Make settings of dual configuration for "Stratus emb- 82544GC Copper Gigabit Adapter"...
Page 98 3-28 Setup Setting Dual Disk Configuration NEC Express 5800/ft series secures data by mirroring disks. Be sure to make dual disk settings. NOTE: To set dual disk configuration, log on as "Administrator" or a member of the group "Administrators". IMPORTANT: Make sure to mirror the volumes not only when installing an operating system but also when creating partitions.
Page 99 Setup 3-29 In the tree under localhost (or machine name) of [VERITAS Enterprise Administrator], click [Disk group] → [Basic group] to list hard disks on the right panel. Right-click the disk on which the system is installed, and select [New dynamic disk group]. A Dynamic Disk Group creation wizard will appear.
Page 100 3-30 Setup Click [Finish] to upgrade the disk to a dynamic disk. If the selected disk contains a system partition, you will have to restart the computer to complete the upgrade of the disk. The message also states that file systems on any of the disks to be upgrade will be forcedly dismounted.
Page 101 Setup 3-31 Check and see that the device model is displayed as "Stratus Dual initiated disk Device" in the list, and then keep on clicking [Next] until [Finish] appears. If the disk that has been set is not dynamic dick, upgrade the disk to dynamic disk. Right-click a volume and then click [Mirror]→[Add] to access the Add Mirror Wizard.
Page 102 After completing the installation, start the BIOS setup utility to set [Boot Monitoring] of [Advanced] - [Monitoring Configuration] to [Enable], save the settings, and restart the NEC Express5800/ft series. See Chapter 4 for details. Setup for failure management Backup of system information...
Page 103 Setup 3-33 Setup for Failure Management Make the following settings beforehand to ensure quick recovery from failure. Setting Memory Dump (Debug Information) This section explains the setting for collecting memory dump (debug information) in the server. IMPORTANT: Notes on memory dump The maintenance personnel designated by your sales agent are responsible for collecting memory dump.
Page 104 2GB, specify [Kernel Memory Dump]; you cannot specify [Full Memory Dump] Specify a drive which has a free space of the size of memory in the NEC Express5800/ft series + 12MB or more. If the memory has been expanded, the size of debug information (memory dump) to be collected changes.
Page 105 Setup 3-35 To be prepared for failure, it is recommended to press the dump button to see if the memory dump can be collected in normally beforehand. If the memory has been expanded re-set the paging file according to the memory size Click [OK].
Page 106 Setting Dr. Watson Dr. Watson of Windows 2000 is a debugger for application errors. When detecting an application error, Dr. Watson diagnoses the NEC Express5800/ft series, and records the diagnostic information (log). Take the following steps to collect diagnostic information: Click [Start] →...
Page 107 Setup 3-37 Installing a Network Monitor A network monitor is useful for examining the causes of network failures and taking the countermeasures. To use the network monitor, you need to restart the system after the installation. It is recommended to install the network monitor before a failure occurs. Click [Start] →...
Page 108: About Terminal Services Installation
3-38 Setup About Terminal Services installation When you install Windows 2000 Advanced Server Terminal Services in Application Server mode, you should install the service in the following procedure. Uninstall the hotfix of VERITAS Volume Manager. (If the hotfix isn't applied, skip 1) Uninstall the VERITAS Volume Manager.
Page 109: Updating The System
IMPORTANT: Applying Windows 2000 Service Pack 3 Windows2000 Service Pack 3 is pre-loaded in the NEC Express5800/ft series. If you want to reinstall Service Pack 3 for an application or a service installation, follow the steps in “Applying Windows2000 Service Pack.” You do not need to use the system update function.
Page 110 3-40 Setup c. Remove the adapter from dual configuration. Right-click the [Stratus emb-82559 10/100 Enet Adapter] adapter on control-tree which is left side of [Intel(R)PROSet II] dialog box. You will then see the dialogue box on the right of this paragraph.
Page 111 Setup 3-41 e. Click [OK] button on [Intel PROSet II] dialog box, close it, and make a setup effective. The dual LAN will be canceled. Uninstallation of Intel(R) PROSet II a. Click [Start]-[Settings]-[Control Panel]. And then, the [Control Panel] dialog box will be displayed. b.
Page 112 If you do not have an UPDATE CD-ROM of NEC Express5800/ft series’ ft control software (and use NEC EXPRESSBUILDER CD-ROM): a) After logging in to the system as an account (such as Administrator), insert NEC EXPRESSBUILDER CD-ROM into the drive.
Page 113: Applying Widnows 2000 Service Pack 3
C:/PNPDRVRS C:/Winnt/system32/drivers Since the NEC Express5800/ft series module is replaced with the Service Pack module by applying Windows 2000 Service Pack 3, you will need to replace it with ft series module again. After that check to see that the file version is 1.0.1700.0 (file version is shown in the file properties).
Page 114: Installing Management Utilities
(management PC) that manages the NEC Express5800/ft series. NEC ESMPRO Agent NEC ESMPRO Agent is automatically installed by executing the "ft series Setup program." (It has been installed on the hard disk of a pre-installed model at shipment.) Click [Start] → [Programs], and make sure that the installed utility folder exists. If it has not bee installed while setting up the ft series, see Chapter 5 and install it.
Page 115: Nec Esmpro Manager
Notify Monitor When a failing module in the server is to be replaced, NEC ESMPRO Manager enables logical module disconnection from the server and logical installation after module replacement. For the installation of NEC ESMPRO Manager and notes on the operation, see Chapter 5.
Page 116: Backup Of System Information
Follow the instructions you see on the screen. SETTING UP THE OPTIONAL BOARDS If one or more optional boards for the NEC Express5800/ft series including the SCSI controller and network boards are inserted, see “Setup of Optional PCI Board in Chapter 8.
Page 117: Confirmation Of The Ft Control Software Version
The following describes how to check the version of ft control software, which consists of various types of software for fault tolerance. Perform the procedure when you need to check the ft control software version of the current system before adding units or attachment to NEC Express5800/ft series.
Page 118 3-48 Setup (This page is intentionally left blank.)
Page 119: Chapter 4 System Configuration
Chapter 4 System Configuration This chapter describes Basic Input Output System (BIOS) configuration. When you install the server for the first time or install/remove optional devices, thoroughly read this chapter for better understanding and correct setups.
Page 120: System Bios ~ Setup
4-2 System Configuration SYSTEM BIOS ~ SETUP ~ The SETUP utility is provided to make basic hardware configuration for the server. This utility is pre-installed in the flash memory of the server and ready to run. The server is configured with the correct parameters using the SETUP utility and shipped in the best conditions.
Page 121: Starting Setup Utility
Starting SETUP Utility Powering on the server starts POST (Power On Self-Test) and displays its check results. If the NEC logo is displayed, press Esc. After a few seconds, either of the following messages appears at bottom left on the screen depending on your system configuration.
Page 122: Description On On-Screen Items And Key Usage
4-4 System Configuration Description of On-Screen Items and Key Usage Use the following keyboard keys to work with the SETUP utility. (Key functions are also listed at the bottom of the screen.) Indicates the current menu. Phoenix BIOS Setup Utility Main Advanced Security...
Page 123: Configuration Examples
To link thermal sensor monitoring feature with NEC ESMPRO Select [System Hardware] → [Thermal Sensor] → [Thermal Sensor] → [Disabled]. To control power supply of the server with NEC ESMPRO Manager via the network Select [System Hardware] → [AC-LINK] → [StayOff].
Page 124 4-6 System Configuration Security To set passwords on the BIOS level Select [Security] → [Set Supervisor Password] and enter a password. Set Supervisor password first, then User password. To enable/disable the POWER switch Select [Security] → [Power Switch Mask] → [Unmasked]. Select [Security] →...
Page 125 To display POST check results Select [Advanced] → [Advanced] → [Boot-time Diagnostic Screen] → [Enabled]. You can also press Esc while the NEC log is on the screen to display POST check results. To control from the HW console Remote operation via LAN Select [Advanced] →...
Page 126: Menu And Parameter Descriptions
4-8 System Configuration Menu and Parameter Descriptions The SETUP utility has the following six major menus: Main Advanced Security System Hardware Boot Exit To configure detailed settings of functions, select a submenu from the above menus. Below describes configurable functions and parameters and the factory settings displayed in the screen for each menu.
Page 127 System Configuration 4-9 Available options in the Main and descriptions are listed below. Option Parameter Description Your Setting Intel®Xeon™Processor Indicates the type of the installed Processor Type CPU (view only). Processor Speed 2.4GHz Indicates the clock speed of the installed CPU (view only). Indicates the cache RAM size (view Cache RAM 512KB...
Page 128 4-10 System Configuration Advanced Move the cursor onto "Advanced" to display the Advanced menu. Phoenix BIOS Setup Utility Main Advanced Security System Hardware Boot Exit Item Specific Help Advanced Select Advanced Processor Information options. Memory Information Peripheral Configuration Monitoring Configuration Option ROM Keyboard Features F1 Help...
Page 129 "RomPilot" is a BIOS feature for communications with the NOTE: NEC Management Workstation Application (NEC MWA). To use the MWA for management of the server, select "Enable" for "RomPilot Support." Use of the RomPilot features requires setups for the MWA.
Page 130 4-12 System Configuration Processor Information Select "Processor Information" on the Advanced menu to display the following screen. Phoenix BIOS Setup Utility Advanced Processor Information Item Specific Help Processor 1 Type: xxxxxxxx Processor 2 Type: xxxxxxxx Change Values F1 Help Select Item F9 Setup Defaults Esc Exit Enter Select...
Page 131 System Configuration 4-13 Memory Information Select "Memory Information" on the Advanced menu to display the following screen. See the table below for setup options on the screen. Option Parameter Description Your Setting DIMM #1- #6 Size – Indicates the size of memory installed on DIMMs 1 (#1) to 6 (#6).
Page 132 4-14 System Configuration Peripheral Configuration Select "Peripheral Configuration" on the Advanced menu to display the following screen. Phoenix BIOS Setup Utility Advanced Peripheral Configuration Item Specific Help Disables serial port 1 Serial Port A: [3F8, IRQ 4] or sets the base Serial Port B: [2F8, IRQ 3] address/IRQ of...
Page 133 Chapter 2.) Enable this function if NEC ESMPRO Agent is installed on the OS. Disable this function if NEC ESMPRO Agent is not installed or when you install the OS. Otherwise, the OS will boot up after “Specified boot timeout.”...
Page 134 4-16 System Configuration Ex.: If the wait time for the completion of the Fibre Channel disk array device initialization is 4 minutes, change the value of "Boot Monitoring Time-out Period" from 8 (default) to 12 minutes. Option ROM Select "Option ROM" on the Advanced menu to display the following screen and enable/disable expansion of Option Rom BIOS on the PCI bus.
Page 135 System Configuration 4-17 Keyboard Features Select "Keyboard Features" on the Advanced menu to display the following screen. The Numlock submenu allows you to make keyboard settings. Phoenix BIOS Setup Utility Advanced Keyboard Features Item Specific Help Selects Power-on state NumLock: [Auto] for Numlock.
Page 136 4-18 System Configuration Security Move the cursor onto "Security" to display the Security menu. Phoenix BIOS Setup Utility Main Advanced Security System Hardware Boot Exit Item Specific Help Supervisor Password is Clear User Password is Clear Supervisor Password Set Supervisor Password [Enter] controls access to the Set User Password...
Page 137 System Configuration 4-19 IMPORTANT: User password setup is not available before Supervisor password setup. Do not set any password before installing the OS. See the table below for setup options on the screen. Option Parameter Description Your Setting Supervisor [Clear] Indicates Supervisor password setup status (view Password is only).
Page 138 4-20 System Configuration System Hardware Move the cursor onto "System Hardware" to display the System Hardware menu. The table below lists options that you can specify on the System Hardware menu screen and their functions. To make a selection for "Thermal Sensor", "Wake On Event", and "Console Redirection", first select a desired option and press Enter to display its submenu.
Page 139 System Configuration 4-21 Thermal Sensor Select "Thermal Sensor" on the System Hardware menu and press Enter to display the following screen. Phoenix BIOS Setup Utility System Hardware Thermal Sensor Item Specific Help Determines if BIOS will Thermal Sensor: [Enabled] disable boot, if the temperature is not Upper Limit: [48]...
Page 140 4-22 System Configuration Wake On Events Select "Wake On Events" on the System Hardware menu and press Enter to display the following screen. Phoenix BIOS Setup Utility S ystem H ardw are System Hardware Wake On Events Item Specific Help Enables Wake On LAN Wake On LAN: [Enabled]...
Page 141 System Configuration 4-23 Console Redirection Select "Console Redirection" on the System Hardware menu and press Enter to display the following screen. Phoenix BIOS Setup Utility System Hardware Console Redirection Item Specific Help If enabled, the console Serial Port Address: [Disabled] will be redirected to this port.
Page 142 4-24 System Configuration ft Memory Select "ft Memory" on the System Hardware menu and press Enter to display the following screen. See the table below for setup options on the screen. Option Parameter Description Your Setting Size Size of ft Memory is specified (MB) Start Address Shows the start address of ft Memory (view only)
Page 143 You can change the boot device order using ↑ ↑ ↑ ↑ or ↓ ↓ ↓ ↓ and + or –. Move the cursor to select the device by ↑ ↑ ↑ ↑ or ↓ ↓ ↓ ↓ , and then change the priority using + or –. Specify the device boot order as shown above to start IMPORTANT: the NEC EXPRESSBUILDER.
Page 144 4-26 System Configuration Exit Move the cursor onto "Exit" to display the Exit menu. Phoenix BIOS Setup Utility Main Advanced Security System Hardware Boot Exit Item Specific Help Save Changes & Exit Exit Without Saving Changes Exit System Setup and Get Default Value save your changes to Load Previous Value...
Page 145 System Configuration 4-27 Get Default Value Select this option to restore all default values (factory-set values) of the SETUP utility. The following screen appears: Setup Confirmation! Load default configuration now? [Yes] [No] Select "Yes" to restore default values. Select "No" to return to the Exit menu screen. Load Previous Values Select this option to discard the current configuration data and restore the previous configuration data.
Page 146: Scsi Bios ~ Fast!Util
The controllers installed in each module must be configured individually. Fast!UTIL of the latest version is installed in the NEC Express5800/ft series. Accordingly, the setting screen may be different from that described in this document.
Page 147 System Configuration 4-29 Start Procedure Start Fast!UTIL in the procedure below: Turn on the power of the server. The start message appears on a screen in the middle of POST. Press Q and Ctrl together. Fast!UTIL is started. IMPORTANT: Press these keys before message "QLogic Adapter using IRQ number x"...
Page 148 4-30 System Configuration Select the proper adapter. IMPORTANT: The adapter "QLA12160 Ultra3 5000" is used for built-in hard disk. Do not select it. Highlight the displayed item with the cursor keys and press Enter. Select Host Adapter Adapter Type I/O Address QLA12160 Ultra3 5000 xxxxxxxxxxxxxxxxxxxxxxxx...
Page 149: Configuration Settings
System Configuration 4-31 Configuration Settings If you select "Configuration Settings" from the "Fast!UTIL Options" menu, the screen for setting the configuration appears. Configuration Settings Host Adapter Settings SCSI Device Settings SCSI Bus Settings Autoconfigure SCSI Device Selectable Boot Settings Restore Default Adapter Settings Raw Nvram Data Host Adapter Settings If you put the cursor on "Host Adapter Settings"...
Page 150 4-32 System Configuration SCSI Device Settings If you put the cursor on "SCSI Device Settings" with keyboard cursors (↓ ↓ ↓ ↓ and ↑ ↑ ↑ ↑ ) in the "Configuration Settings" menu and press Enter, the screen for setting the information on the device connected to the host adapter appears.
Page 151 System Configuration 4-33 SCSI Bus Settings If you put the cursor on "SCSI Bus Settings" with keyboard cursors (↓ ↓ ↓ ↓ and ↑ ↑ ↑ ↑ ) in the "Configuration Settings" menu and press Enter, the screen for setting the information on the SCSI bus of the host adapter appears.
Page 152 4-34 System Configuration Selectable Boot Settings If you put the cursor on "Selectable Boot Settings" with keyboard cursors (↓ ↓ ↓ ↓ and ↑ ↑ ↑ ↑ ) in the "Configuration Settings" menu and press Enter, the screen for setting the information on the start from the device connected to the host adapter appears.
Page 153: Scan Scsi Bus
System Configuration 4-35 Scan SCSI Bus If you select "Scan SCSI Bus" from the "Fast!UTIL Options" menu, the list of devices connected to each SCSI bus is displayed in the order of SCSI IDs. The information to be displayed includes the device manufacturer, product name and firmware revision.
Page 154: Exit Fast!Util ~ Termination And Storage Of Fast!Util
Select either "Reboot System" or "Return to Fast!UTIL" and press Enter. Setting List for Optional SCSI Device If you add an optional SCSI device, don’t change the factory settings of SCSI controller card. For information on optimal SCSI devices for the NEC Express5800/ft series, contact your sales agent.
Page 155: Forced Shutdown And Clear
System Configuration 4-37 FORCED SHUTDOWN AND CLEAR Read this section if your server does not operate as expected, or if you want to return all setup values to those made at shipment. Forced Shutdown Use this function when an OS command does not shut down the server, the POWER switch does not turn off the server, or resetting does not work.
Page 156: Clear Cmos / Password (Configuring Motherboard Jumpers)
4-38 System Configuration Clear CMOS / Password (Configuring Motherboard Jumpers) With the pre-installed SETUP utility, you can set desired passwords to protect data stored on the server from unauthorized user access. If you forget the passwords, you can clear them by following the procedure described in this section.
Page 157 Make setting of jumper switch on one PCI module (PCI Module #1 in this example) to clear CMOS. IMPORTANT: Before clearing CMOS, NEC Express5800/ft series must be ready for use with a keyboard hooked up. Use the clip located on jumper pins (pins 11 and 12) on the motherboard.
Page 158 4-40 System Configuration Use the cursor to select [CLEAR CMOS] and press Enter. NOTE: A message appears for 10 seconds prompting you to clear CMOS. If you select [CONTINUE] or do nothing (considered as “CONTINUE”), the process goes on. However, the server stops after sounding beeps (1-3-3-2).
Page 159 System Configuration 4-41 NOTE: After CMOS clear is completed, a message will appears for 10 seconds prompting you to remove the jumper. If you select [CONTINUE] or do nothing (considered as “CONTINUE”), the process goes on. However, the server stops after sounding beeps (1-3-3-2) during POST. This is not an error;...
Page 160 4-42 System Configuration How to Clear Passwords Power off the server and unplug the power cord(s). Remove the PCI modules (#1 and #2) from the server (see Chapter 8). Make setting of jumper switch on one PCI module (PCI Module #1 in this example) to clear passwords.
Page 161 System Configuration 4-43 TIPS: Place the clip on the jumper pins 11 and 12 after use to keep the pin. If you place it on other pins, the server may malfunction. Remove the PCI Module #1 from the server (see Chapter 8). Mount PCI Module #2 (on which Password has not been cleared) to the server.
Page 162 4-44 System Configuration (This page is intentionally left blank.)
Page 163 Chapter 5 Installing and Using Utilities This section describes how to use the NEC EXPRESSBUILDER CD-ROM that comes with your server and to install the utilities stored on the NEC EXPRESSBUILDER.
Page 164 The NEC EXPRESSBUILDER, integrated setup software, can automatically detect the hardware connected to an NEC Express5800/ft series machine to advance the processing. The hardware subject to setup with the NEC EXPRESSBUILDER should have the same configuration as that for operation.
Page 165: Chapter 5 Installing And Using Utilities
Inserting NEC EXPRESSBUILDER CD-ROM after Windows startup The "Master Control Menu" (see figure below) starts automatically after you place the "NEC EXPRESSBUILDER" in the CD-ROM drive. A dialog box called “Master Control Menu” will appear. For this dialog, see “Master Control Menu” described later.
Page 166: Nec Expressbuilder Top Menu
5-4 Installing and Using Utilities NEC EXPRESSBUILDER Top Menu The NEC EXPRESSBUILDER top menu is used for the setup of hardware and the setup and installation of OS. Start Start the NEC EXPRESSBUILDER top menu following the procedure below: Turn on the powers of peripherals and the power of the server in this order.
Page 167 Installing and Using Utilities 5-5 before the setup. Exit The NEC EXPRESSBUILDER termination screen appears. Setup The setup program is exclusively used for your server to perform automatic setup operations within the range from the settings of internal parameters and states of hardware to the installation of Windows 2000 Advanced Server and several utilities.
Page 168 5-6 Installing and Using Utilities Tools The Tools Menu is used to start each of the several utilities stored in the NEC EXPRESSBUILDER CD-ROM individually for manual setup by operator. Use the Tools Menu to provide settings that the setup program cannot do automatically or detailed settings. Also use the Tools Menu when system diagnosis is performed or a support disk is created.
Page 169 Allow you to make settings of BMC (Baseboard Management Controller) to use its report functions and remote control from the management PC. Help Indicates the descriptions on several features of the NEC EXPRESSBUILDER. Return to the Top Menu Indicates the NEC EXPRESSBUILDER top menu.
Page 170: Consoleless Menu
5-8 Installing and Using Utilities Consoleless Menu The NEC EXPRESSBUILDER contains the "consoleless" feature that enables configuration of the server by remote operation from the management PC, even if a console device such as keyboard is not connected to the server.
Page 171 Installing and Using Utilities 5-9 Menu Items Only the menu items available in consoleless operation are extracted from the NEC EXPRESSBUILDER Top Menu. See the NEC EXPRESSBUILDER Top Menu described earlier for each function. See the "NEC EXPRESSBUILDER Top Menu".
Page 172: Master Control Menu
Version 4.0 (or later)), and Adobe Acrobat Reader Version 4.05 (or later) are required in your system. Put the NEC EXPRESSBUILDER CD-ROM in the CD-ROM drive. Master Control Menu automatically appears on the screen. If the Autorun feature is invalid in your system, run the \MC\1ST.EXE file in the CD-ROM directly.
Page 173: Nec Esmpro Agent And Manager
NEC Express5800/ft series system management applications "NEC ESMPRO Manager" and "NEC ESMPRO Agent" are bundled to accessory CD-ROM "NEC EXPRESSBUILDER." This manual describes the functions and features provided by NEC ESMPRO Manager and NEC ESMPRO Agent and the notes on their operations.
Page 174 5-12 Installing and Using Utilities Effects of using NEC ESMPRO Manager and Agent NEC ESMPRO Manager and NEC ESMPRO Agent have sufficient effects on a variety of needs in versatile and complicated system environments. Detection of server fault − NEC ESMPRO Agent collects a variety of fault information on NEC Express5800 series systems to identify the states of the systems.
Page 175 NEC ESMPRO Manager and NEC ESMPRO Agent can set the threshold for each source in the server. If the value of a source exceeds the threshold, NEC ESMPRO Agent reports the alert to NEC ESMPRO Manager.
Page 176 5-14 Installing and Using Utilities Monitoring (Management) of NEC Express5800/ft series NEC Express5800/ft series is a fault tolerant system. It can continue the operation even if a major component fails. NEC Express5800/ft series improves the system availability with the hardware, NEC ESMPRO, and system software functions.
Page 177 Installing and Using Utilities 5-15 Collective Management of Distributed Servers The excellent GUI provided by NEC ESMPRO Manager allows servers on a network to be managed collectively. The management screen is designed in the Explorer format to indicate the components in a server hierarchically for effective server management.
Page 178 5-16 Installing and Using Utilities Data Viewer The data viewer indicates the server source configuration information in the Explorer format. In addition, it changes the status color of the failed server component. This enables you to identify the failed portion. Alert Viewer The Alert Viewer manages fault reports sent from servers together.
Page 179: Nec Esmpro Agent
Installing and Using Utilities 5-17 NEC ESMPRO Agent The NEC ESMPRO Agent utility plays the role of the agent between the NEC Express5800/ft series and NEC ESMPRO Manager (management PC). Operation Environment NEC ESMPRO Agent can be operated in the hardware and software environments shown below.
Page 180 5-18 Installing and Using Utilities Preparation before Setup Be sure to read the following description before system installation or setup. To operate NEC ESMPRO Agent, you need to make settings of TCP/IP and the SNMP of components associated with TCP/IP. TCP/IP Setting See the Help started from the Start menu for how to set TCP/IP.
Page 181 Set the receive community name in the NEC ESMPRO Manager site and the community name to be sent together with the trap in the NEC ESMPRO Agent site so that they have the same value. It is intended to have NEC ESMPRO Manager receive the trap from NEC ESMPRO Agent correctly.
Page 182 CD-ROM shipped with the system to update the system. Refer to Chapter 3 for the system update. If necipmi.sys is not installed yet, the message shown below appears and the setup of NEC ESMPRO Agent is suspended. "NEC ESMPRO Agent requires the following file.
Page 183 Installing and Using Utilities 5-21 The autorun function automatically displays the master control menu of NEC EXPRESSBUILDER. Click [NEC ESMPRO] in [Software Setup]. The NEC ESMPRO setup is started to display the main menu. Click [Agent] in the main menu of the NEC ESMPRO setup.
Page 184 Enter the path in which NEC ESMPRO Agent is installed and click the [Next] button. The NEC ESMPRO Agent module is installed below the \ESM directory of the root partition in default.
Page 185 Installing and Using Utilities 5-23 Device ID in Alert Report Some NEC Express5800/ft series reports use unique device IDs which correspond to the devices listed in the table below as the device identification information. Device name Device ID CPU module 1...
Page 186 5-24 Installing and Using Utilities The figure below shows the actual locations of the device names displayed on the NEC ESMPRO screen. In the case of the tower model, modules are mounted vertically instead of horizontally. PCI module1 SCSI enclosure1 (SCSI 1 –...
Page 187 Dual registration of event logs At some types of errors, two event logs are registered for a single occurrence. (However, in the case of NEC ESMPRO Manager, one log is reported for one occurrence.) Such errors are as follows: - Temperature error...
Page 188 5-26 Installing and Using Utilities Event Logs at PCI Module Startup When a PCI module is brought up either along with OS boot or manually while OS is running, the following event will be reported to the event log. Source: srabb Event ID: Description:...
Page 189 Because the NEC Express5800/ft series detects hardware faults on the network in the driver level, NEC ESMPRO Agent does not monitor line faults. Thus, the value set for "Line fault occurrence rate" of a [LAN] tab of [NEC ESMPRO Agent properties] in the control panel.
Page 190 Monitoring with NEC ESMPRO Manager Ver.3.8 or Earlier Some items cannot be monitored with NEC ESMPRO Manager of version 3.8 or earlier. NEC ESMPRO Manager Ver.4.0 is registered in NEC EXPRESSBUILDER CD-ROM. Use the NEC ESMPRO Manager Ver.4.0.
Page 191 Installing and Using Utilities 5-29 Change of SNMP Community If the security setting of the SNMP Service of a system, where the NEC ESMPRO Agent is installed, is changed from the default “public” to a community name, change the community settings of the NEC ESMPRO Agent, too.
Page 192 5-30 Installing and Using Utilities CPU Load in Coexistence with Microsoft SQLServer6.5 If NEC ESMPRO Agent is used in the following environment, the CPU load for NEC ESMPRO Agent services may increase (by 10% or higher). Condition Both Microsoft SQLServer6.5 and NEC ESMPRO Agent are installed in a single machine and the services are started.
Page 193 Manager regularly issues a request to NEC ESMPRO Agent to get the current status of the server. In response, NEC ESMPRO Agent checks the status of the server. As a result, the CPU load ratio of SNMP Service increases temporarily.
Page 194 At the time when a temperature or voltage error occurs on CPU/PCI module, necessary actions will differ depending on their status as shown below. You can check the status of each module from the data viewer of NEC ESMPRO Manager or ft server utility. Status...
Page 195 Installing and Using Utilities 5-33 Event Log Output by Inventory Service If the service cannot get information from the system, it will list the following messages in the system event log. The following messages will also appear if the SNMP community name in not “public.” If the following event log messages are listed, you need to restart Inventory Service.
Page 196 5-34 Installing and Using Utilities Uninstall The configuration of NEC ESMPRO Agent and BMC and the uninstallation of BMC FW Update Service are described below. Uninstallation of NEC ESMPRO Agent The procedure of uninstalling NEC ESMPRO Agent is described below.
Page 197 Installing and Using Utilities 5-35 Uninstallation of BMC Configuration and BMC FW Update Service If NEC ESMPRO Agent is installed, the uninstaller of the BMC configuration and that of NEC BMC FW Update Service are registered. The use of these uninstallers allows the BMC configuration and NEC BMC FW Update Service to be deleted as follows: Start [Add/Remove Programs] on [Control Panel].
Page 198: Nec Esmpro Manager
To monitor the state of the NEC Express5800/ft series on a management computer with installation of NEC ESMPRO Manager, the data viewer is used. If you click each of the modules and items to be checked sequentially on the tree view in the Windows Explorer format, the data viewer indicates their states on the right side of the screen.
Page 199 Allows the configuration and other information on the CPU modules to be viewed. Maintenance Allows the start/stop, MTBF information clear, dump acquisition, and diagnosis of the CPU modules to be provided. See "Maintenance of NEC Express5800/ft series" described later for the start/stop and MTBF information clear of the CPU modules.
Page 200 Allows the device identification information of the CPU modules to be viewed and BIOS of the CPU modules to be updated. See "Maintenance of NEC Express5800/ft series" described later for the update of BIOS of the CPU modules. The detailed device identification information can be checked by selecting [ESMPRO MIB] tree→[Hardware]...
Page 201 Allows the configuration and other information of the PCI modules to be viewed. Maintenance Allows the start/stop, MTBF information clear, and diagnosis of the PCI modules to be provided. See "Maintenance of NEC Express5800/ft series" described later for the start/stop and MTBF information clear of the CPU modules. Update Allows the device identification information of the PCI modules to be viewed.
Page 202 5-40 Installing and Using Utilities Monitoring PCI Slots and Devices on PCI Module To monitor the PCI slots and devices on the PCI modules, see the [PCI slot] tree. To see the information on the [PCI slot] tree, select [PCI Module]→[PCI module (containing PCI slot to be seen)]→[PCI slot] of the [FTServer] tree.
Page 203 Installing and Using Utilities 5-41 PCI Device – Detailed information Allows the detailed information of a device on the PCI slot to be viewed. PCI Bridge – General Allows the information of bridges on the PCI bus to be viewed PCI Bridge –...
Page 204 Allows the configuration and other information of the SCSI adapter to be viewed. Maintenance Allows the MTBF information of the SCSI adapter to be viewed or cleared. See "Maintenance of NEC Express5800/ft series" described later for clearing the MTBF information of the SCSI adapter. Update Allows the firmware of the SCSI adapter to be updated.
Page 205 Allows the information of the SCSI bus through which the SCSI adapter is connected with devices to be viewed. See "Maintenance of NEC Express5800/ft series" described later for the primary setting of the SCSI bus. Monitoring BMC on PCI Module To monitor the base management controller (BMC), controller for system management, on the PCI modules, see the [BMC] tree.
Page 206 Allows the detailed statistic and other information of the Ethernet adapter to be viewed. Maintenance Allows the MTBF information of the Ethernet adapter to be viewed or cleared. See "Maintenance of NEC Express5800/ft series" described later for clearing the MTBF information on the Ethernet adapter.
Page 207 Module Status Changes” described above. Maintenance Allows the MTBF information of the SCSI adapter to be viewed or cleared. See "Maintenance of NEC Express5800/ft series" described later for clearing the MTBF information on the SCSI enclosure. Update Allows the firmware of the SCSI enclosure to be updated.
Page 208 Electronics – Maintenance Allows the MTBF information of the SCSI enclosure electronics to be viewed or cleared. See "Maintenance of NEC Express5800/ft series" described later for clearing the MTBF information on the SCSI electronics enclosure. SCSI Slot – General Allows the configuration and other information of the SCSI slot to be viewed.
Page 209 Installing and Using Utilities 5-47 SCSI Slot – Maintenance Allows the MTBF information of the SCSI slot to be viewed or cleared. See "Maintenance of NEC Express5800/ft series" described later for clearing the MTBF information on the SCSI slot. Monitoring Mirror Disk To monitor the mirror disk components, see the [Mirror Disk] tree.
Page 210 5-48 Installing and Using Utilities Monitoring Hard Disk To monitor the hard disks and detect disk failures at an early stage, use the NEC ESMPRO Manager and Agent. You can see configurations and information of hard disk in the Data Viewer.
Page 211 Installing and Using Utilities 5-49 Confirmation of mirror status To check the redundancy status of the failed mirror disk, open [Mirror Disk] screen under [FTServer]. On this screen, you can check the redundancy status of the mirror and the status of the mirrored hard disks. [Mirror Disk] IMPORTANT: The mirroring redundancy status will change depending the status of the two hard disks that make up a mirror as follows:...
Page 212 5-50 Installing and Using Utilities IMPORTANT: The Mirror Disk screen shows a pair of two hard disks as a mirror. Disk pairs are shown in the same manner even if a few volumes are created within a single disk or one volume spans a few disks (span volume).
Page 213 Installing and Using Utilities 5-51 A volume that spans a few hard disks is mirrored (mirror volume, span volume) Volume A Boot volume Volume A Mirror Mirror Mirror Volume A Boot volume Volume A Even if a volume consists of a few hard disks, the screen shows information on each pair of hard disks that make up a mirror.
Page 214 See [1. Confirm of hard disk failure] above. (2) Removing the hard disk Disconnect the hard disk with the problem. At this time, NEC ESMPRO Agent reports the following alert to manager. And icons related to the hard disk with problem change the state of warning in the data viewer.
Page 215 Installing and Using Utilities 5-53 When one hard disk with problem was disconnected, SCSI slot changes the status to "Warning". [SCSI Slot] → [General] IMPORTANT: The status color of the SCSI slot differs depending on the connection of mirrored hard disks: If one of the mirrored disks was removed: Warning If both of the mirrored disks were removed: Gray Also, at this time, the redundant status of mirrored disks is changed to "Warning".
Page 216 5-54 Installing and Using Utilities (3) Connect a new hard disk Next, connect a new hard disk to the same SCSI Slot. At this time, NEC ESMPRO Agent reports the following alert to manager. And icons related to the hard disk are changed to the state of normal in the data viewer.
Page 217 Installing and Using Utilities 5-55 Also, at this time, the state of the mirrored disks change to "Normal". [Mirror Disk]...
Page 218: Maintenance Of Nec Express5800/Ft Series
NEC Express5800/ft series maintenance can be done in two ways; one is to use NEC ESMPRO Manager for remote maintenance and the other is to use the NEC ESMPRO Agent ft server utility on the NEC Express5800/ft series for local maintenance.
Page 219 Installing and Using Utilities 5-57 The table below shows the component-specific maintenance functions executable from NEC ESMPRO. Dump acquisition Dump during system Board switch acquisition Component operation √ √ √ √ √ CPU module – Remote. Executable from remote management PC by using NEC ESMPRO Manager Local.
Page 220 Start and Stop of Components To start or stop a component with NEC ESMPRO Manager, use the [Maintenance] tree of the component in the [FTServer] tree of the data viewer. Open the tree of the component to be started or stopped and select the [Maintenance] tree.
Page 221 A certain time is required for the start. The start result can be confirmed by "State" on the target component screen. The result of the start operation is reported by the NEC Express5800/ft series as an alert. Stop Perform the procedure below before replacing a component.
Page 222 5-60 Installing and Using Utilities Sample screen of NEC ESMPRO Manager 2 [Maintenance] screen of CPU module [CPU Module] – [Maintenance]...
Page 223 Installing and Using Utilities 5-61 Procedure in the ft server utility Start Select the target component by using the ft server utility. Check the current state of the target component with the LEDs. Click the [Up] button of the target component. A certain time is required for the start.
Page 224 NEC Express5800/ft series manages the MTBF (mean time between failure) of each component. If a fault occurs in a component, the NEC Express5800/ft series calculates the MTBF of the component again. If the calculated value is lower than the pre-defined threshold, the NEC Express5800/ft series disables the component to be used.
Page 225 Click the [Clear] button in the [MTBF Clear] of the target component. The MTBF clearing result can be confirmed by "State" on the target component screen. The result of the MTBF clearing operation is reported by the NEC Express5800/ft series as an alert.
Page 226 5-64 Installing and Using Utilities Procedure in the ft server utility Perform the procedure below before replacement of a component. Select the target component by using the ft server utility. Check the current state of the target component with the LEDs and event log. Click the [Clear] button in [MTBF Clear] of the target component.
Page 227 Diagnostics The NEC Express5800/ft series provides the self-check diagnosis function for some components. If a fault occurs in a component, the NEC Express5800/ft series can diagnose the component to detect the fault. To diagnose a component with the NEC ESMPRO Manager, use the [Maintenance] tree of the component in the data viewer.
Page 228 Click the [Diagnostics] button in the [Maintenance] screen for the target component. The diagnosis result can be confirmed by "Result" of the diagnosis on the target component screen. The result of the diagnosis is reported by the NEC Express5800/ft series as an alert.
Page 229 Installing and Using Utilities 5-67 Procedure in the ft server utility Select the target component by using the ft server utility. Check the current state of the target component with the LEDs. If the component is operating, stop the component. Click the [Diagnostics] button in the [Diagnosis Information] on the target component.
Page 230 (in which the system continues the operation but the component trying to update firmware or BIOS is stopped). To update firmware with NEC ESMPRO Manager, use the [Update] tree of the component in the data viewer. Open the tree of the component for which firmware is updated and select the [Update] tree.
Page 231 Installing and Using Utilities 5-69 Procedure in NEC ESMPRO Manager Save the image data of the update firmware in an arbitrary directory of the NEC Express5800/ft series. Save the image data in any way. Write down the path to the directory in which the image data is saved.
Page 232 5-70 Installing and Using Utilities Start the other module stopped. Starting the module causes the firmware to be updated automatically. However, if the [Enable automatic firmware update] property is invalid, update the module in the procedure as follows: (1) Check the current state with the "State" display on the target component screen. If the component is operating, stop the component.
Page 233 Installing and Using Utilities 5-71 Procedure in ft server utility Save the image data of the update firmware in a desired directory of the NEC Express5800/ft series. Save the image data in some manner. Write down the path to the directory in which the image data is saved.
Page 234 5-72 Installing and Using Utilities After the BIOS for a single CPU module is completed, click the [Jump Switch] button. The module completely updated is started and the module under operation is stopped. Start the other inactive module. Starting the module causes the firmware to be updated automatically. However, if the [Enable automatic firmware update] property is disabled, update the module in the procedure as follows: (1) Check the current state with the "State"...
Page 235 Installing and Using Utilities 5-73 Dump Collection To collect the dump file with NEC ESMPRO Manager, use [CPU Module] →[Maintenance] tree in the data viewer. To collect the dump with the ft server utility, use the utility screen of the component.
Page 236 A certain time is required for the dump saving. The dump is stored as %SystemRoot%\memory.dmp on the managed server. The result of the dump saving is reported by the NEC Express5800/ft series as an alert. Sample screen of NEC ESMPRO Manager [Maintenance] screen of CPU module [CPU Module] –...
Page 237 Installing and Using Utilities 5-75 Procedure in ft server utility Select the target CPU module by using the ft server utility. Check the current state of the target CPU module with the LEDs. Select the dump acquisition method with [Dump] of the target CPU module and click the [Harvest] button.
Page 238 –: Not support Reset the SCSI bus with the ft server utility in the following procedure. NEC ESMPRO Manager cannot reset the SCSI bus. However, because the ft server utility cannot check the setup of the SCSI bus, check the bus state with NEC ESMPRO Manager in advance.
Page 239 Insert a new disk and, after termination of disk replacement, change the setting to "Enable." Remote. Executable from remote management PC by using NEC ESMPRO Manager Local. Executable on local server by using ft server utility –: Not support Change the setup of the preventive disk maintenance with the ft server utility in the following procedure.
Page 240 CPU module CPU/PCI module normally installed in OS at occurrence of system fault. Remote. Executable from remote management PC by using NEC ESMPRO Manager Local. Executable on local server by using ft server utility –: Not support...
Page 241 Installing and Using Utilities 5-79 Configure the system settings using the ft server utility in the following procedure. The system cannot be configured using the NEC ESMPRO Manager. Select [General] in the [FTServer] tree. Check the property of carrying out the modification with [System Settings] (or cancel the check).
Page 242 The BMC firmware can be updated by using the BMC firmware update utility. Both NEC ESMPRO Manager and the ft server utility can start the BMC firmware update utility. To update the BMC firmware, the firmware image file must be updated on the managed server in advance.
Page 243 Installing and Using Utilities 5-81 Procedure of Update from NEC ESMPRO Manager Menu Update firmware in the procedure as follows: Select [Program]→[NEC ESMPRO Manager] sequentially from the start menu. Then click [BMC FW Update Utility]. The [BMC FW Update] dialog box appears.
Page 244 5-82 Installing and Using Utilities Procedure of Update from ft server utility Update the firmware in the procedure as follows: Click the [Firmware] button in the [Firmware] tree. The [BMC FW Update] dialog box appears. Enter the device name and click [OK]. The [Execution Check] dialog box appears.
Page 245 Installing and Using Utilities 5-83 Change of Update Data Storage Destination Perform the firmware update by using the ft server utility in the procedure below: Click the [Property] button in [BMC Firmware Update Service]. The [BMC FW Update Service Properties] dialog box appears. Enter the storage destination in [Storage directory for update data:] and click [Register].
Page 246 Refresh of View based on State Change Alert Setting A new function is supported so that NEC ESMPRO Manager window will be updated on a system state change basis (in other words, whenever necessary). This function is OFF by default. See the [Setting] below about how to turn it ON.
Page 247 Installing and Using Utilities 5-85 Change of Device State Color on DataViewer From Manager Ver3.88 and Agent Ver3.8a, some change has been made to the color of device state in order to improve intuitive recognition at an abnormality or a system trouble occurrence.. Device State Old color...
Page 248: Nec Mwa ~ Management Workstation Application
See NEC MWA Online Help for the details on the functions and how to operate them. Communications (Connection) To use the NEC MWA, the management PC must be connected to the server via LAN, WAN or COM port (Serial Port.) IMPORTANT:...
Page 249: Operating Environment
ESCD information. Linkage with NEC ESMPRO* When NEC MWA receives an alert (such as device failure) from BMC on the server, it analyzes the alert and automatically registers to the alert log of NEC ESMPRO.
Page 250: Installation Of Nec Mwa Manager
5-88 Installing and Using Utilities Installation of NEC MWA Manager To manage the server by using NEC MWA, install NEC MWA in the management PC. NEC ESMPRO Agent must be installed in the NEC Express5800/ft series. Use the "NEC EXPRESSBUILDER CD-ROM" to install NEC MWA.
Page 251: Configuration
The BMC configuration tool is similar to existing NEC MWA Agent. Configuration is necessary for both NEC MWA and NEC Express5800/ft series servers. For details on the procedure, see the "NEC MWA First Step Guide" in the "NEC EXPRESSBUILDER CD-ROM" or the online help of NEC MWA.
Page 252 Check [Write to FD] and select an applicable model to open [Configuration for ft Series] dialog box. Ex) The model name is printed on the front cover like “NEC Express5800/320Lb,” or “NEC Express5800/320Lb-R.” [Configuration for ft Series] dialog box, specify/register configuration information...
Page 253 When the main menu appears on the management PC’s screen, eject the floppy disk. If you use other tools, exit NEC EXPRESSBUILDER and power on/off the main unit. IMPORTANT: After completing the procedure for remote console...
Page 254 [Program] → [NEC MWA] → [MWA]. When MWA starts, the initial screen “Remote Control Manager” will appear. Select [Environment] – [Direct Connection Setting] from the [File] menu of NEC MWA to display the [Direct Connection] dialog box. Configure the following settings: <Direct Connection>...
Page 255 TIPS: If the configuration information (CSL_LESS.CFG) in the FD has already been loaded, the main menu will appear without a reboot. If you use other tools, exit NEC EXPRESSBUILDER and power on/off the main unit. IMPORTANT: After completing the procedure for remote console connection, click [Disconnect] on the [MWA Remote Console] window.
Page 256: Veritas Volume Manager
5-94 Installing and Using Utilities VERITAS VOLUME MANAGER Installing Volume Manager for Windows 2000 In the NEC Express5800/ft series, since VERITAS Volume Manager is indispensable, it needs to be installed. VERITAS Volume Manager offers the comprehensive solution in storage management.
Page 257 Installing and Using Utilities 5-95 Click [Next] when [VERITAS Volume Manager 3.1 for Windows2000 setup] dialog appears. Click [OK] to install the VERITAS Enterprise Administrator Language Pack. When the [Select Installation Type] screen appears, choose the installation type, "Server", click [Next] to continue. When the [User Information] screen appears, enter your name, organization, and license key, and click [Next].
Page 258 5-96 Installing and Using Utilities When the [Select Features] screen appears, delete the features "Volume Manager 3.1 MSCS Support," "Volume Manager 3.1 DMP Support," "Volume Manager 3.1 VVR Support," and "Volume Manager 3.1 VCS Support" with a red X. After checking the installation features selection and the installation files location, click [Next].
Page 259 ESMPRO report service for VERITAS Volume Manager]. Then the installer is started. Now the installation of the VERITAS Volume Manager is completed. Perform the following procedure successively if you have the NEC Express5800/ft series ft control software (Ver:n.n) UPDATE CD-ROM.
Page 260 5-98 Installing and Using Utilities About License Keys NEC Express5800/ft series includes an official license key for using FastResync function with VERITAS Volume Manager™ 3.1 (hereinafter “VxVM” 3.1). The key is printed on the label which is place on the server cabinet.
Page 261 UPDATE CD-ROM: If you have the NEC Express5800/ft series ft control software (Ver:n.n) UPDATE CD-ROM, install the NEC ESMPRO report service for VERITAS Volume Manager in the following procedure. See "ft control software (Ver:n.n).doc" in the CD-ROM for details. Insert the NEC Express5800/ft series ft control software (Ver:n.n) UPDATE CD-ROM into the CD-ROM drive.
Page 262 5-100 Installing and Using Utilities FastResync Configuration Procedures FastResync use: The contents of the following sections will be described as below. 1. Creating disk groups The disk group containing the boot disk will not be able to utilize the FastResync function.
Page 263 Installing and Using Utilities 5-101 When login correctly completed and connection is established, the login host will appear in the top left corner of the tree view window.
Page 264 5-102 Installing and Using Utilities Creating a dynamic disk group The disk group containing the boot disk can not utilize the FastResync function. To utilize this function, a new disk group must be created. After inserting the new HDD to be used in the new disk group, the list of available hard disks will appear in the view window...
Page 265 Installing and Using Utilities 5-103 Enter the optional group name in the text box marked [Group Name] (newdg is used in this example), then select the hard disks which will be used in the New disk group. Confirm that only desired disks appear under [Selected disks], then click [Next] to continue.
Page 266 5-104 Installing and Using Utilities The final configuration confirmation screen will appear. Check that there are no mistakes in the configuration. If there are no mistakes, click [Finish]. If there are mistakes in the configuration, click the [Back] button to return to the previous screen Once the operation has been...
Page 267 Installing and Using Utilities 5-105 Creating a mirror volume In the view pane located on the right side of the window, right click the disk group in which a disk volume will be created. When the menu list appears, chose [New Volume].
Page 268 5-106 Installing and Using Utilities Enter configuration information of the volume to be created. After entering [Volume Name] and [Size], check the [Mirrored] checkbox, and remove the check from [Enable logging], then click [Next]. (This example utilizes volume named mirror_vol_1) Caution: After the creation of the mirror volume, the FastResync log will be created;...
Page 269 Installing and Using Utilities 5-107 Specify the drive letter for the volume to be created. The default drive letter will be the lowest drive letter that is presently available. If there is no need for change, click [Next] to continue. Chose the desired file system, and click [Next] to continue.
Page 270 5-108 Installing and Using Utilities final configuration confirmation window will appear. After confirmation, click [Finish] to complete the process. formatting resynchronization of the mirror volume will automatically start. process of the “format” and “Resync” can be confirmed by choosing the “Tasks” tab located towards the bottom of the window.
Page 271 Installing and Using Utilities 5-109 Adding a FastResync log To allow for the quick resynchronization the mirror volume, the “FastResync” log must be added to the newly created mirror volume. From the tree view pane, right click the newly created volume (mirror_vol_1 in this case), chose...
Page 272 5-110 Installing and Using Utilities When the operation is completed, a “DCO_VOLUME” will be created for the mirror volume. Caution: If the [Create Windows 2000 Disk Management Compatible Group] is checked when creating the disk group, a disk group upgrade will be prompted during the addition of FastResync.
Page 273 Installing and Using Utilities 5-111 To select the hard disk that will be used in the mirror volume, check the radio button marked [Manually Select Disks] then chose the disk corresponding to the mirror volume by clicking [Add]. Confirm that the disk has been added and click [OK].
Page 274 5-112 Installing and Using Utilities Notes ・Regarding the Creation of a New Mirror Volume. After creating a mirror volume, a FastResync log will be created. Therefore, do not use the full quantity of the HDD for the volume. Be sure to leave a few MB of space for this function.
Page 275 Installing and Using Utilities 5-113 ・Regarding Error messages error message illustrated to the right may appear when FastResync is added to the mirror volume. In such a case, register the license key for FastResync. FastResync can not be used without the registration of a proper license key. ・Volume types supported by “FastResync”...
Page 276: Hard Disk Configurations
Hard Disk Configurations that can be built by VxVM on the NEC Express5800/ft series The NEC Express5800/ft series enables creation of three types of dynamic volumes (simple, mirror, and stripe) as shown in the figure below. All volumes need creation of mirror disks.
Page 277 Installing and Using Utilities 5-115 Open the [Disk View] tab, select the target disk, and view the properties. Confirm the target ID shown for [Device Type]. The target ID is “1” in the following display sample. Similarly, confirm the target IDs of the other disks. In this example, the target ID of each disk in the [Disk View] tab is as shown below.
Page 278 5-116 Installing and Using Utilities The following shows examples of creating a mirror volume for each volume in the above configuration: With simple volumes Volume B Volume B Boot volume Volume A Boot volume Volume A Hard disk 3 Hard disk 0 Hard disk 4 Hard disk 5 Hard disk 1...
Page 279 Installing and Using Utilities 5-117 With stripe volumes Mirrored pair Volume A Volume A Boot Boot Volume B Volume B Volume Volume Volume C Volume C Hard disk 3 Hard disk 4 Hard disk 5 Hard disk 0 Hard disk 1 Hard disk 2 Mirrored pair Mirrored pair...
Page 280: Ftmemory Ram Disk
It allows you to use the main memory as RAM disk that can be identified as partition disks of 10 to 256MB. Since ftMemory RAM Disk is not included with the NEC Express5800/ft series, you need to purchase it if necessary.
Page 281: Chapter 6 Maintenance
Chapter 6 Maintenance This chapter describes the daily maintenance of NEC Express5800/ft series and precautions when relocating or storing the server.
Page 282: Daily Maintenance
Monitor the failure occurrence by NEC ESMPRO during the system operation. Always check whether any alert is reported to NEC ESMPRO Manager on the management PC. Check whether any alert is reported on the Joint Viewer, Data Viewer, or Alert Viewer of NEC ESMPRO Manager.
Page 283: Making Backup Copies
Maintenance 6-3 Making Backup Copies NEC recommends you make backup copies of your valuable data stored in hard disks of the server on a regular basis. For backup storage devices suitable for the server and backup tools, consult with your sales agent.
Page 284 6-4 Maintenance Soak a soft cloth in water, squeeze it firmly and wipe the server with it once again. Wipe the server with a dry cloth. Wipe off dust from the fan exhaust opening on the rear of the server with a dry cloth. Cleaning the Keyboard and Mouse Make sure that the server and peripheral devices are all off-powered (the POWER LED goes off), and then wipe the keyboard surface with a dry cloth.
Page 285 Maintenance 6-5 Cleaning the Floppy Disk Drive A read/write error may occur due to stains on the read/write head of the floppy disk drive. Use the cleaner dedicated for floppy disk drive to clean the read/write head. It is recommended to clean the head on regular basis.
Page 286 6-6 Maintenance Cleaning Tape Drive Dirt on the tape head may be a cause of unsuccessful backup and damage to tape cartridge. Clean the tape head regularly using a cleaning tape. For procedure and interval of cleaning as well as lifetime of a tape cartridge to use, see instructions included with the tape drive.
Page 287: System Diagnostics
Maintenance 6-7 SYSTEM DIAGNOSTICS The System Diagnostics runs several tests on the server. Select [Tool] → [System Diagnostics] in the NEC EXPRESSBUILDER to diagnose the server. Test Items The following items are tested in system diagnostics. Memory CPU cache memory...
Page 288 Press Q and select [Reboot] from the menu. The server restarts and the system is started from the NEC EXPRESSBUILDER. Exit the NEC EXPRESSBUILDER, and remove the CD-ROM from the CD-ROM drive. Power off the server and unplug the power cord from the receptacle.
Page 289: Off-Line Maintenance Utility
Starting the Off-line Maintenance Utility The Off-line Maintenance Utility may be started in the following two ways. NEC Express5800/ft series does not support the feature to start the Off-line Maintenance Utility from the maintenance partition. From the CD-ROM Select [Tools] →...
Page 290 6-10 Maintenance utility and export it to a text file. System Information Viewer Provides the functions to view information on the processor and the BIOS and export it to a text file. System Information Management Provides the function to make a back-up copy of your data. Without the backup data, the system-specific information and/or configuration may not be restored.
Page 291: Notes On Connection With Fibre Channel Disk Array
"Stratus Dual Initiated Mylex DACARMRB xxxx SCSI Disk Device" (xxxx: arbitrary alphanumeric) "Mylex RAID Disk Device" NEC iStorage "Stratus Dual Initiated NEC iStorage xxxx SCSI Disk Device" (xxxx: numeric such as 1000 or 2000 for device identification) "Disk Drive" Disk access at occurrence of primary FC fault...
Page 292 Update for NEC ESMPRO Agent NEC ESMPRO Agent does not manage a fibre channel disk array. Therefore, you need not run the update for NEC ESMPRO included in CD-ROM bundled with the fibre...
Page 293: Relocating/Storing The Nec Express5800/Ft Series
Maintenance 6-13 RELOCATING/STORING THE NEC Express5800/ft series Follow the procedure below to relocate or store the server. (Users should not attempt to remove the rack-mountable server from the rack assembly.) WARNING Do not attempt to remove the server. To avoid the risk of personal injury, users should not attempt to remove the server from the rack assembly.
Page 294 6-14 Maintenance (This page is intentionally left blank.)
Page 295: Chapter 7 Troubleshooting
Chapter 7 Troubleshooting If the product does not work properly, see this chapter before deciding that it is a breakdown.
Page 296: To Locate The Errors
Use NEC ESMPRO to Monitor the occurrence of fault during the system operation. Especially take note on whether any alert is reported to NEC ESMPRO Manager on the language PC. Check whether any alert is reported on the Joint Viewer, Data Viewer, or Alert Viewer of NEC ESMPRO Manager.
Page 297: Error Messages
Error Messages by LED Indication The LEDs on the front and rear panels of the NEC Express5800/ft series and near the handles of hard disks inform the user of the various server statuses by the colors and the patterns of going on, going off, and flashing.
Page 298 7-4 Troubleshooting STATUS LED Suspected Indication Explanation Procedure module Color State = A = = A = = A = = A = AmbientTempAlm Amber Blink CPU module Temperature alarm (lower Contact your sales limit) agent. AmbientTempAlm Amber CPU module Fatal temperature alarm (lower limit) AmbientTempAlm...
Page 299 Troubleshooting 7-5 Suspected Indication STATUS LED Explanation Procedure module Cor0 +5.0vAlm Fatal 5-V power voltage alarm Amber PCI module #1 Contact your sales (upper limit) agent. Cor0 +5.0vsAlm 5-V power voltage alarm Amber Blink PCI module #1 (lower limit) Cor0 +5.0vsAlm Fatal 5-V power voltage alarm Amber PCI module #1...
Page 300 7-6 Troubleshooting STATUS LED Suspected Indication Explanation Procedure module Color State Cor0 -12vAlm 09 Amber PCI module #1 Fatal -12-V power voltage Contact your sales alarm (upper limit) agent. Cor0 Bus PERR 01 Green Blink PCI module #1 PCI bus parity error Cor0 Bus SERR 01 Green Blink PCI module #1 Fatal PCI bus error Cor0 CLK Alm 00 Amber Blink CLOCK board...
Page 301 Troubleshooting 7-7 STATUS LED Suspected Indication Explanation Procedure module Color State Cor1 +3.3vAlm Fatal 3.3-V power voltage Amber PCI module #2 Contact your sales alarm (lower limit) agent. Cor1 +3.3vAlm 3.3-V power voltage alarm Amber Blink PCI module #2 (upper limit) Cor1 +3.3vAlm Fatal 3.3-V power voltage Amber...
Page 302 7-8 Troubleshooting STATUS LED Suspected Indication Explanation Procedure module Color State Cor1 offline Green Blink PCI module #2 PCI module logically isolated Start the PCI module by ft sever utility or dismount and remount that module. If not solved by the above, contact your sales agent.
Page 303 Troubleshooting 7-9 STATUS LED Suspected Indication Explanation Procedure module Color State CPU0 +1.5v Alm 1.5-V power voltage alarm Amber Blink CPU module #1 Contact your sales (upper limit) agent. CPU0 +1.5v Alm Fatal 1.5-V power voltage Amber CPU module #1 alarm (upper limit) CPU0 +2.5vAlm Amber Blink CPU module #1...
Page 304 7-10 Troubleshooting STATUS LED Suspected Indication Explanation Procedure module Color State CPU0 FAN Alm 01 Amber Blink CPU module #1 Cooling fan1 alarm Check to see if dust is accumulated on the CPU0 FAN Alm 03 Amber Blink CPU module #1 Cooling fan2 alarm internal fans.
Page 305 Troubleshooting 7-11 STATUS LED Suspected Indication Explanation Procedure module Color State CPU00 Temp Alm Amber Blink CPU module #1 CPU#1 temperature alarm Check to see if dust is (lower limit) accumulated on the CPU00 Temp Alm internal fans. Check also Amber CPU module #1 CPU#1fatal temperature alarm...
Page 306 7-12 Troubleshooting STATUS LED Suspected Indication Explanation Procedure module Color State CPU2 +2.5VcAlm Amber Blink CPU module #2 2.5-V power voltage alarm Contact your sales (lower limit) agent. CPU2 +2.5VcAlm Amber CPU module #2 Fatal 2.5-V power voltage alarm (lower limit) CPU2 +2.5VcAlm Amber Blink CPU module #2 2.5-V power voltage alarm...
Page 307 Troubleshooting 7-13 STATUS LED Suspected Indication Explanation Procedure module Color State CPU2 offline Green Blink CPU module #2 The CPU module has been Start the PCI module by logically disconnected. ft sever utility or dismount and remount that module. If not solved by the above, contact your sales agent.
Page 308 7-14 Troubleshooting STATUS LED Suspected Indication Explanation Procedure module Color State = D = = D = = D = = D = DUMP Request! DUMP switch request Contact your sales agent. = F = = F = = F = = F = FRB Processing During POST execution or OS...
Page 309: Post Error Messages
Troubleshooting 7-15 POST Error Messages Powering on the server automatically starts the self-diagnostic program, POST (Power On Self-Test). When POST detects any error, it displays an error message and its measure on the display unit. Follow the table below to troubleshoot such errors. Phoenix BIOS 4.0 Release 6.0.XXXX CPU=Pentium III XXX MHz 0640K System RAM Passed...
Page 310 7-16 Troubleshooting On-screen error message Cause Action • 0232 Extend RAM Failed at DIMM is faulty. Replace DIMM. • address line Replace the CPU module board. 0233 Memory type mixing DIMMs of the different types Replace DIMM with detected are installed. appropriate one.
Page 311 Troubleshooting 7-17 On-screen error message Cause Action 0B29 Unsupported Processor The processor (CPU) not Install the CPU appropriate to detected on Processor 2 supported by this server is the server. installed in Processor 2. • • 0B30 CPU FAN #1 Alarm Dusts are clogged in fan.
Page 312 7-18 Troubleshooting On-screen error message Cause Action 0B80 BMC Memory Test Failed BMC is faulty. Replace the PCI module board. 0B81 BMC Firmware Code Area CRC check failed 0B82 BMC core Hardware failure 0B83 BMC IBF or OBF check failed 0B90 BMC Platform BMC is faulty.
Page 313 Troubleshooting 7-19 On-screen error message Cause Action • 0BDB 4th SMBus device Board is faulty. Check cable connection. • timeout Replace the board. 0BDC 5th SMBus device address not acknowledged 0BDD 5th SMBus device Error detected 0BDE 5th SMBus timeout 0BDF 6th SMBus device address not acknowledged...
Page 314 7-20 Troubleshooting On-screen error message Cause Action • 8613 MAC Address update FRB2 timeout occurred when Replace the back panel failed – CoreI/O#1 Gbit setting MAC address, and board. • Ethernet Controller rewrite was unsuccessful. Replace the PCI module board.
Page 315: Error Notification By Beep
Troubleshooting 7-21 Error Notification by BEEP An error message may not be displayed on the display unit even though the POST detected an error. In such a case, the beep sounds notifies you an error. The error contents are indicated by the combination of beep sound patterns.
Page 316: Windows 2000 Advanced Server Error Messages
7-22 Troubleshooting Windows 2000 Advanced Server Error Messages If a fatal error (e.g., a STOP or system error) occurs after Windows 2000 Advanced Server starts, the screen of the display unit turns blue and displays detailed error messages. S TOP: C0 0 0 0 2 1 A (FATAL S YSTEM ERROR) Th e Win do ws lo go n pro c e s s ..
Page 317: Server Management Application Error Messages
Troubleshooting 7-23 Server Management Application Error Message If the server management tool such as NEC ESMPRO Agent, NEC ESMPRO Manager, or GAMServer has been installed in the NEC Express5800/ft series or management PC, you can obtain the error information from the display unit of the server or management PC.
Page 318: Solving Problems
→ Make sure the POWER switch on the power unit is on. Did you press the POWER switch? → Press the POWER switch on the front of the NEC Express5800/ft series to turn on the power (the POWER LED lights).
Page 319 → Make sure that the interface cables and power cord are properly connected. Also make sure that the cables are connected in the correct order. Is that device compliant with NEC Express5800/ft series? → Operation of the server with unauthorized devices is not guaranteed.
Page 320 → Make sure that the cable is connected to the correct connector on the rear of the server. Are the keyboard and mouse are compliant with NEC Express5800/ft series? → Operation of the server with unauthorized devices is not guaranteed.
Page 321 Fail to access the hard disk: Is the hard disk applicable to the server? → Operation of any device that is not authorized by NEC is not guaranteed. Is the hard disk properly installed? → Make sure to lock the hard disk with the lever on its handle. The hard disk is not connected to the internal connector when it is not completely installed (see Chapter 8).
Page 322 Is a floppy disk in the floppy disk drive? → Take out the floppy disk and restart the server. Is the NEC EXPRESSBUILDER CD-ROM (or the other bootable CD-ROM) in the CD-ROM drive? → Take out the CD-ROM and restart the server.
Page 323 Troubleshooting 7-29 standard. Is BIOS configuration correct? → The internal LAN controller may be disabled with the BIOS setup utility of the server. Check the setting with the BIOS setup utility. <Menu to check: [Advanced] → [Option Rom] → [On Board LAN]> Have the protocol and service already configured? →...
Page 324 7-30 Troubleshooting ESMCpuPerf-related logs are recorded in the system event log: → If NEC ESMPRO Agent cannot get performance information from the OS due to a temporary resource shortage or high load ratio on the system, it will record the following event log.
Page 325 Troubleshooting 7-31 Failure in PCI module duplication: → At the occurrence of PCI module fail-over, the PCI module duplication may fail with the following message saved in the system event log. If so, the system can be recovered from the failure by reinserting the PCI module for which the duplication failed.
Page 326: Problems With Nec Expressbuilder
7-32 Troubleshooting Problems with NEC EXPRESSBUILDER When the server is not booted from the NEC EXPRESSBUILDER CD-ROM, check the following: Did you set the NEC EXPRESSBUILDER during POST and restart the server? → If you do not set the NEC EXPRESSBUILDER during POST and restart the server, an error message will appear or the OS will boot.
Page 327: Problems With Nec Express5800 Ft Series Setup
Enter the correct one. Failed to setup in detail for network adapter. → The detailed setup of network adapter is not available in setup of NEC Express5800/ft series. Open the control panel after starting Windows 2000 Advanced Server to configure the network adapter.
Page 328: Problems With Nec Esmpro
CD-ROM. In such a case, start the Internet Explorer and run \MC\1ST.EXE in the CD-ROM. Problems with NEC ESMPRO NEC ESMPRO Agent → See Chapter 5. NEC ESMPRO Manager → See Chapter 5. See also online document in NEC EXPRESSBUILDER CD-ROM for troubleshooting and other supplementary information.
Page 329: Collection Of Trouble Logs
Collection of Event Logs Collect the logs of various events that have occurred in the NEC Express5800/ft series. IMPORTANT: If a STOP error or system error has occurred or the system has stalled, restart the system, and then start collecting event logs.
Page 330: Collection Of Configuration Information
7-36 Troubleshooting Collection of Configuration Information Collect information such as the hardware configuration and internal setting information of the NEC Express5800/ft series. IMPORTANT: If a STOP error or system error has occurred or the system has stalled, restart the system, and then start the work.
Page 331: Collection Of The Memory Dump
Troubleshooting 7-37 Collection of the Memory Dump If a failure occurs, the memory data should be dumped to acquire the required information. If you stored the dump data in a DAT, label it so as to indicate the software (e.g. NTBackup) you used for storing it.
Page 332: System Repair
Select [Advanced] → [Monitoring Configuration] and “Disable” the settings of [Boot Monitoring]. Insert the EXPRESSBUILDER CD-ROM into the drive of the server. Then, reset (pressing Ctrl + Alt + Delete) or power off/on NEC Express5800/ft series to reboot it. The system will start up from the CD-ROM to start EXPRESSBUILDER.
Page 333 Windows 2000 OEM-DISK for EXPRESSBUILDER will be created on the floppy disk. Write-protect and place a label on the disk and keep it in a safe place. If you have an update CD-ROM “NEC Express5800/ft Series ft Control Software (Ver:n.n).”...
Page 334 Power on the system. Insert the Windows 2000 Advanced Server CD-ROM into the drive of the server. Then, reset (pressing Ctrl + Alt + Delete) or power off/on NEC Express5800/ft series to reboot it. Wait until message "Press any key to boot from CD" appears on the screen.
Page 335 Troubleshooting 7-41 If the selection is prompted, press R to select the system repair processing. If the selection is prompted, select either of the following options: [Manual repair] Do not select this option unless you are skilled user or system (press M) Administrator.
Page 336 7-42 Troubleshooting (This page is intentionally left blank.)
Page 337: Chapter 8 System Upgrade
NEC recommends you ask your sales agent to install or remove any optional devices. Be sure to use only optional devices and cables designated by NEC. Repair of the server due to malfunctions, failures, or damage...
Page 338: Safety Precautions
8-2 System Upgrade SAFETY PRECAUTIONS Observe the following notes to install or remove optional devices safely and properly. WARNING Observe the following instructions to use the server safely. Failure to follow these instructions may result in death or serious personal injury. See safety precautions in Chapter 1 for details.
Page 339: Anti-Static Measures
System Upgrade 8-3 ANTI-STATIC MEASURES The server contains electronic components sensitive to static electricity. Avoid failures caused by static electricity when installing or removing any optional devices. Wear wrist straps (arm belts or anti-static gloves). Wear wrist straps on your wrists. If no wrist strap is available, touch an unpainted metal part of the cabinet before touching a component to discharge static electricity from your body.
Page 340: Preparing Your System For Upgrade
To remove the CPU or PCI module during the continuous operation, disable the intended module (place the module off-line) by using the ft series utility of the NEC ESMPRO Agent or the NEC ESMPRO Manager from the management PC on the network. After a new module is installed to the server, enable the module using the ft series utility or the NEC ESMPRO Manager.
Page 341: 3.5-Inch Hard Disk Drive
IMPORTANT: Do not use any hard disks that are not authorized by NEC. Installing a third-party hard disk may cause a failure of the server as well as the hard disk. Purchase hard disks of the following models (as of June 2001): –...
Page 342 8-6 System Upgrade You can install hard disks, each of which is about 25.4 mm (1 inch) in thickness, to the three slots of each module. Each device bay has a label describing the slot number. Disks of the same slot number are mirrored between the groups. The figure below shows the groups and mirroring slots.
Page 343: Installing 3.5-Inch Hard Disk Drive
System Upgrade 8-7 Installing 3.5-inch Hard Disk Drive Follow the procedure below to install the hard disk. A hard disk may be installed in another slot in the same procedure. IMPORTANT: Make sure to read "Anti-static Measures" and "Preparing Your System for Upgrade"...
Page 344 8-8 System Upgrade Firmly hold the handle of the hard disk to install and insert the hard disk into the slot. NOTES: Engage the upper and lower frames of the tray with the left and right grooves on the device bay and insert the hard disk. Insert the disk until the lever hook touches the server frame.
Page 345: Removing 3.5-Inch Hard Disk Drive
System Upgrade 8-9 Removing 3.5-inch Hard Disk Drive Follow the procedure below to remove the hard disk. IMPORTANT: Make sure to read "Anti-static Measures" and "Preparing Your System for Upgrade" before starting installing or removing options. Shutdown Windows 2000 Advanced Server. The system turns off automatically and the POWER LED goes off.
Page 346: Replacing 3.5-Inch Hard Disk Drive
8-10 System Upgrade Replacing 3.5-inch Hard Disk Drive Follow the procedure below to remove the failed hard disk. If the hard disk fails, it should be replaced with new device with the server powered-on. IMPORTANT: Make sure to read "Anti-static Measures" and "Preparing Your System for Upgrade"...
Page 347 System Upgrade 8-11 How to Locate Failed Disks This section describes a procedure to locate failed disks. Open [Data Viewer] from ESMPRO Manager. If trouble occurs, the color changes from green to red. In this case, you will notice that there is trouble with both the SCSI Enclosures (ID:10/40) and (ID:11/40).
Page 348 8-12 System Upgrade corresponds to SCSI slots under SCSI Enclosure (ID: 11/40). You will find that the failed disks located in SCSI slots (ID: 10/40/2) and (ID: 11/40/3) are the 2nd disk of Group 1 and 3rd disk of Group 2, respectively.
Page 349 To avoid formatting other disks by mistake, insert only the desired hard disk into Slot 1. Insert the "ROM-DOS Startup FD" into the floppy disk drive, and start the machine. For the creation of " ROM -DOS Startup FD," see Chapter 5, 'NEC EXPRESSBUILDER Top Menu'-'Tool'-'Create Support Disk' of the User's Guide.
Page 350 8-14 System Upgrade How to Restore Redundant Configuration Manually If the system does not restore the redundant configuration automatically after you replace the failed disks, follow the steps below to restore the configuration manually: The redundant configuration is not restored IMPORTANT: automatically in the following cases: If you use a signed hard disk.
Page 351 System Upgrade 8-15 Under [Storage Area] of the Console tree, click [Disk Management] and [VERITAS Enterprise Administrator] to connect to the localhost. An example in this figure shows that one of the mirrored disks in which Drives E and F are included broke.
Page 352 8-16 System Upgrade After checking to see if the “degenerate” disk is selected, click [Yes]. At Drive (F), [Mirror] and [Degenerate] will change to [Connected] and [Normal]. DynamicGroup], right-click [Unknown] disk that no longer has any volumes, and select [Erase disk from Dynamic Disk Group].
Page 353 System Upgrade 8-17 After checking to see if [Unknown disk] is selected, click [OK]. In the same way, erase the other [Unknown] disk.
Page 354 8-18 System Upgrade The inserted disks will appear on [VERITAS Enterprise Administrator]. If the status of a disk is “No signature,” right-click that disk to place signature. Select and right-click a disk and select [Add to dynamic disk group]. If you add a used disk, do the following steps: IMPORTANT: If [Unknown disk group] appears: Perform [Disk outer join].
Page 355 System Upgrade 8-19 Check the disk you selected and click [Next]. Click [Complete].
Page 356 8-20 System Upgrade Check the properties of Disk 1 to see if the Target ID is 1. Check also the other disks: Disk 1: Target ID 1 Disk 2: Target ID 2 Disk 3: Target ID 1 Disk 4: Target ID 2 Disk with the same ID are mirrored.
Page 357 System Upgrade 8-21 Make a mirror setting of Disks 1 and 4. Right-click a volume on Disk 4 (Drive (E) in this example) and select [Mirror] and [Add]. When [Add mirror] appears, check [Select disks manually], select Disk 1, and click [Select].
Page 358 8-22 System Upgrade In the Case of Stripe Volume Mirroring The following is a procedure of mirror recovery for stripe volumes. In this example, stripe volumes are mirrored as shown below: The figure below shows [View Disk] tab of Dynamic Disk Group.
Page 359 System Upgrade 8-23 In this example, assume that target IDs are the same between TIPS: Disks 1 and 4, and between Disks 2 and 5. The figure below shows Drive (E) in [View Disk] tab of Volume. Appearance is the same in other stripe volumes.
Page 360 8-24 System Upgrade Click [Volume] tab to see the volumes in the disk where the failure occurred. Locate the failed disk and remove it from the slot. For procedures to locate failed disks, see “How to Locate Failed Disks” above. Erase stripe volume mirrors on [Unknown Disk].
Page 361 System Upgrade 8-25 Then perform [Erase Mirror] for Volumes (F:) and (G:) as well. After you erase all volume mirrors on [Unknown Disk], there are no volumes on [Unknown Disk] and the space of Disk 1, which made up stripe volumes with Disk 2, is empty. Erase [Unknown Disk] Right-click [Unknown Disk] and select [Erase Disk from Dynamic Disk Group].
Page 362 8-26 System Upgrade Mount a new hard disk. If the new disk is indicated as [Basic Disk], right-click the disk in [View Disk] and select [Add Disk to Dynamic Disk Group]. If the new disk is indicated as [Different Format] or [Unknown Disk], right-click the disk in [View Disk], select [Erase Disk from Dynamic Disk Group] and select [Add Disk to Dynamic Disk Group].
Page 363 System Upgrade 8-27 In the Case of Span Volume Mirror The following is a procedure of mirror recovery for span volumes. In this example, span volumes are mirrored as shown below: Volumes (E:) are span volumes. The figure below shows [View Disk] tab of Dynamic Disk Group.
Page 364 8-28 System Upgrade The figure below shows Drive (E) in [View Disk] tab of Volume. Although the volume type is dynamic mirror stripe volume, they are span volume mirrors because one prefix includes more than one disk. The next procedure is to perform recovery when Disk 1 fails in the above environment. Check disks.
Page 365 System Upgrade 8-29 Erase [Unknown Disk]. [Right-click [Unknown Disk] and select [Erase Disk from Dynamic Disk Group]. Mount a new hard disk. If the new disk is indicated as [Basic Disk], right-click the disk in [View Disk] and select [Add Disk to Dynamic Disk Group]. If the new disk is indicated as [Different Format] or [Unknown Disk], right-click the disk in [View Disk], select[Erase Disk from Dynamic Disk Group] and select [Add Disk to Dynamic Disk Group].
Page 366 8-30 System Upgrade Disks 2 and 5. For details of disk combination, see Step 17 of “In the Case of Simple Volume Mirror” above. When creating span volume mirrors, disks with different target IDs may be combined if other disks have free space. In this case, you can make correct combinations by creating temporary volumes in such free space.
Page 367: Cpu Module
DIMMs. Removing the module being operating may cause unexpected trouble. Use the management software (e.g., ft series utility or NEC ESMPRO Manager) to identify the module to be removed so that the module is removed when it is stopped, without fail Then remove the relevant module after verifying the status LED on the CPU module.
Page 368: Removing Cpu Module
Follow the procedure below to remove the CPU module. Stop the CPU module you want to remove. To this end, use the ft series utility of the NEC ESMPRO Agent installed to your server or the Data Viewer of the NEC ESMPRO Manager.
Page 369 System Upgrade 8-33 Pull off the module, pushing down the latch lever to unlock it. When half of the module is pulled out, ask another person to support it. IMPORTANT: Do not hold the other parts than the release lever to pull the module. Carefully handle the CPU module so that you will not drop it or strike it against other server internal devices.
Page 370 8-34 System Upgrade This allows you to access the devices in the CPU module. For more information on how to handle these devices, see the associated sections.
Page 371: Installing Cpu Module
System Upgrade 8-35 Installing CPU Module Follow the procedure below to install the CPU module: IMPORTANT: Make sure to read "Anti-static Measures" and "Preparing Your System for Upgrade" before starting installing or removing options. Install the top cover to the CPU module. NOTE: Check the left, right, and upper tabs on the cover are certainly engaged with the CPU module.
Page 372 8-36 System Upgrade Release levers Latch lever Wrong (The hook is located behind the frame.) Correct (The hook is located above the frame.) Hold and push the release lever until the module is locked. Push down the latch lever to unlock it and push the module as far as it goes. Hold the release lever to push the module as far as it goes.
Page 373 The system is defaulted to automatically boot the CPU module, once installed. If the automatic feature is disabled, boot the CPU module using the ft series utility of the NEC ESMPRO Agent installed to the server or the Data Viewer of the NEC ESMPRO Manager.
Page 374: Dimm
The memory capacity can be increased up to 3 GB (four 512 MB DIMMs). The DIMM connector may be identified as "group" in POST, NEC ESMPRO, or error message/log of the Off-line Maintenance Utility. The number displayed after the group corresponds to the connector number shown in the figure below.
Page 375 System Upgrade 8-39 CPU module board Note the followings to install or replace DIMM. The DIMMs with the same number are linked among the groups. When a DIMM is added to one group, another identical DIMM should be installed to the socket with the same number in another group.
Page 376: Installing Dimm
8-40 System Upgrade Installing DIMM Follow the procedure below to install the DIMM. Make sure to power off the server before starting installation except when replacing DIMM. Shutdown OS. The system turns off automatically and the POWER LED goes off. Disconnect power cord from outlet.
Page 377 System Upgrade 8-41 Insert a DIMM into the DIMM socket straight. NOTE: Pay attention to the orientation of the DIMM. The terminal of the DIMM has a cutout to prevent misinsertion. After the DIMM is completely inserted into the socket, the levers are automatically closed.
Page 378: Removing Dimm
8-42 System Upgrade Removing DIMM Follow the procedure below to remove the DIMM. Make sure to power off the server before installation except when replacing DIMM. NOTE: Unless at least two DIMMs are installed, the server does not work. Shutdown OS. The system turns off automatically and the POWER LED goes off.
Page 379: Replacing Dimm
System Upgrade 8-43 Replacing DIMM Follow the procedure below to replace the failed DIMM. Identify the failed DIMM using the Data Viewer of the NEC ESMPRO Manager. Remove the CPU module. Replace a DIMM Install the CPU module. Boot the CPU module using the NEC ESMPRO Manager or ft series utility.
Page 380: Processor (Cpu)
Measures" described earlier. Do not use the system before checking to see it works correctly. Make sure to use the CPU authorized by NEC. Installing a third-party CPU may cause a failure of the CPU as well as the server.
Page 381: Installation
System Upgrade 8-45 Installation Follow the steps below to mount a CPU: Shut down OS. The server will be powered off automatically. Unplug the power cord. Remove the CPU module. Detach the CPU air duct. Check to be sure of the location of the CPU socket. Remove the anti-dust sheet from the socket.
Page 382 8-46 System Upgrade Place the CPU carefully on the socket. NOTE: Pay attention to the orientation of the CPU. The CPU and socket have pin marks to Pin marks prevent misinsertion. After pressing the CPU softly against the socket, close the levers to fasten it. Affix an included cool sheet (heat-radiation sheet: one piece) on top of the CPU.
Page 383 System Upgrade 8-47 Fasten the heat sink with its clip. Engage the clip holes with tabs on the sides of the retention: engage one hole first and engage the other holding the first hole. Check to see if the heat sink is mounted parallel with the motherboard. IMPORTANT: If the heat sink is not parallel to the motherboard, dismount and remount it.
Page 384: Removing Cpu
8-48 System Upgrade Press the POWER switch to power on the module. Verify that POST displays no error messages. If POST displays an error message, take a note on the massage and see the POST error messages listed in Chapter 7. To operate a multi-processor system, do the following: If in “Computer”...
Page 385: Replacing Cpu
Start the CPU module from ft Series Utility or NEC ESMPRO Manager. In the initial setting, the server will start up automatically upon mounting the PCI module. If it is set not to start up automatically, use Data Viewer of NEC ESMPRO Manager or ft Series Utility to start it.
Page 386: Pci Module
8-50 System Upgrade PCI MODULE Three PCI boards can be installed to the PCI module. Up to two PCI boards can be added to each PCI module, therefore, the server can accommodate four additional PCI boards at a maximum (one video board has already been installed to each PCI module in standard configuration).
Page 387: Precautions
System Upgrade 8-51 Precautions If you remove a PCI module during operation, dual configuration of its internal hard disks will be cancelled. If you mount the module again, the dual configuration will be restored automatically. However, do not perform a system shutdown or remove any of the PCI modules before the dual configuration is completed.
Page 388: Removing Pci Module
Follow the procedure below to remove the PCI module. Stop the PCI module you want to remove. To this end, use the ft series utility of the NEC ESMPRO Agent installed to your server or the Data Viewer of the NEC ESMPRO Manager.
Page 389 System Upgrade 8-53 <Tower model> Unlock the front bezel with the security key and open it. <Rack-mount model> Unlock the front bezel with the security key and remove the upper and lower panels. Disconnect the PCI module’s network cable and cables connected to the options. Loosen the setscrew securing the PCI module’s release lever.
Page 390 8-54 System Upgrade Remove the two setscrews on the front of the PCI module and one setscrew on the back. Slide the top cover a little to remove it. This allows you to access the devices in the PCI module. For more information on how to handle these devices, see the associated sections.
Page 391: Installing Pci Module
System Upgrade 8-55 Installing PCI Module Follow the procedure below to install the PCI module: IMPORTANT: Make sure to read "Anti-static Measures" and "Preparing Your System for Upgrade" before starting installing or removing options. Install the cover to the PCI module. NOTE: Check the left, right, and upper tabs on the cover are certainly engaged with the PCI module.
Page 392 8-56 System Upgrade Release lever Latch lever Connect the network cable and option cables. Close the release lever. IMPORTANT: Unless the release levers are located inside the rack frame, the module won’t be mounted correctly. Screw the release levers. Release lever Wrong (The hook is located behind the frame.) Correct (The hook is located above the frame.)
Page 393 The system is defaulted to automatically boot the PCI module, once installed. If this feature is disabled, boot the PCI module using the ft series utility of the NEC ESMPRO Agent installed to the server or the Data Viewer of the NEC ESMPRO Manager.
Page 394: Pci Board
8-58 System Upgrade PCI BOARD Up to four PCI boards can be installed to the PCI module (however, one video board is already installed in each module in standard configuration). IMPORTANT: The PCI board is extremely sensitive to static electricity. Make sure to touch the metal frame of the server to discharge static electricity from your body before handling the PCI board.
Page 395: Installing Pci Board
System Upgrade 8-59 Installing PCI Board Follow the procedure below to install the board to be connected to the PCI board slot. NOTE: To install the PCI board, make sure the shape of the board connector matches with the shape of the PCI board slot connector. Remove the PCI module.
Page 396 8-60 System Upgrade PCI board retainer bracket Additional slot cover Align the terminal segment of the board with the connection of the slot and insert the board slowly into the slot. Guide Slots for inserting bracket edges NOTE: Check to see if the edge of the bracket (taper) is inserted into a slot of the chassis.
Page 397 System Upgrade 8-61 Align the PCI board with the guide rail groove and insert the board slowly. IMPORTANT: If the insertion is unsuccessful, remove the board once and retry installation. Note that if excessive force is applied to the board, it may be damaged.
Page 398 In the initial setting, the server will start up automatically upon mounting the PCI module. If it is set not to start up automatically, use Data Viewer of NEC ESMPRO Manager or ft Series Utility to start it.
Page 399 System Upgrade 8-63 Cable ties (included with cabinet)
Page 400: Removing Pci Board
In the initial setting, the server will start up automatically upon mounting the PCI module. If it is set not to start up automatically, use Data Viewer of NEC ESMPRO Manager or ft Series Utility to start it.
Page 401: Replacing Pci Board
In the initial setting, the server will start up automatically upon mounting the PCI module. If it is set not to start up automatically, use Data Viewer of NEC ESMPRO Manager or ft Series Utility to start it.
Page 402: Setup Of Optional Pci Board
8-66 System Upgrade Setup of Optional PCI Board IMPORTANT: To enable the fault-tolerant feature of the optional device, the identical devices must be installed to the same slots in groups 1 and 2, respectively. A video board is already installed to slot #1 as standard configuration.
Page 403 √: Can be installed. –: Cannot be installed. Installation of driver The NEC Express5800/ft series duplicates one or two pairs of 100BASE-TX adapter sets (N8804-001P1) before using. After installing Operating System, install the drivers in the following procedure and make dual settings of the PCI board.
Page 404 PCI board is not supplied. slot status using NEC ESMPRO Manager. Although the PCI board is Make the slot of the board installed from NEC mounted, it may be offline or not ESMPRO Manager online. be working.
Page 405 System Upgrade 8-69 N8803-030F Fibre Channel Controller N8803-031F Fibre Channel Controller Slots to install the board PCI slot N code Name Group 1 Group 2 Remarks √ √ √ √ N8803-030F Fibre Channel – – Each PCI module can Controller contain one board only.
Page 406 –: Cannot be installed. Installation of driver The NEC Express5800/ft series uses a pair of N8104-84 boards in duplex mode. After installing the drivers in the following procedure, perform a dual configuration setup. To perform this procedure, you have to log on the system as an TIPS: Administrator or a member of the Administrators group.
Page 407 PCI board slot status incorrectly; or power using NEC ESMPRO Manager. is not supplied. Although the PCI Make the slot of the board installed from NEC board is mounted, it ESMPRO Manager online. may be offline or not Mount the PCI board correctly.
Page 408 –: Cannot be installed. Installation of driver The NEC Express5800/ft series uses a pair of N8104-103 boards in duplex mode. After installing the drivers in the following procedure, perform a dual configuration setup. To perform this procedure, you have to log on the system as an TIPS: Administrator or a member of the Administrators group.
Page 409 PCI board slot status incorrectly; or power using NEC ESMPRO Manager. is not supplied. Although the PCI Make the slot of the board installed from NEC board is mounted, it ESMPRO Manager online. may be offline or not Mount the PCI board correctly.
Page 410 8-74 System Upgrade (This page is intentionally left blank.)
Page 411: Appendix A Specifications
Appendix A Specifications NEC Express5800/320Lb NEC Express5800/320Lb-R Item N8800-027F N8800-028F Intel Xeon™ Processor × 1 Type Clock/second cache 2.4GHz/512KB Number of processors Chipset Server Works Server Set III GC-LE 256MB (128MB × 2*) Memory Standard *Each module has a DIMM in standard configuration.
Page 412 A-2 Specifications (This page is intentionally left blank.)
Page 413 Appendix B I/O Port Address The factory-set I/O port addresses for the server are assigned as follows: Address Chip in Use 00-1F 8-bit DMA control register 20-21 Master 8259 programming interface 2E-2F Configuration 40-43 8254 programming interface Keyboard & mouse NMI status register Keyboard &...
Page 414: Appendix B I/O Port Address
B-2 I/O Port Address Address Chip in Use CA4-CA5 IPMI (SMI interface) CA6-CA-7 IPMI (SCI/SW1 interface) Power management index register Power management data register CF8, CFC PCI configuration space Reset control F50-F58h General chipset BAR4+00-0F EDMA2 PCI base address register 4 * Expressed in hexadecimal digits.

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Express5800/320lb-r N8800-027f N8800-028f

NEC Express5800/320Lb User Manual

Chapter 1 Notes on Using Your Server

Chapter 2 General Description

Chapter 3 Setup

Chapter 4 System Configuration

Chapter 5 Installing and Using Utilities

Chapter 6 Maintenance

Chapter 7 Troubleshooting

Chapter 8 System Upgrade

Appendix A Specifications

Appendix B I/O Port Address

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