Page 1 User’s Guide If you need assistance: ❖ Toshiba’s Support Web site support.toshiba.com ❖ Toshiba Customer Support Center Calling within the United States (800) 457-7777 Calling from outside the United States (949) 859-4273 For more information, see page 169 in this guide.
Page 2 TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (“TOSHIBA”), ITS AFFILIATES AND SUPPLIERS DO NOT WARRANT THAT OPERATION OF THE PRODUCT WILL BE UNINTERRUPTED OR ERROR FREE. YOU AGREE THAT TOSHIBA,...
Page 3 Only Peripherals complying with the FCC Class B limits may be attached to this equipment. Operation with noncompliant peripherals or peripherals not recommended by Toshiba is likely to result in interference to radio and TV reception. Shielded cables must be used between the external devices and the computer's ports.
Page 4: Industry Canada Requirement
Contact either: ❖ Toshiba’s Support Web site at support.toshiba.com. ❖ Or call the Toshiba Customer Support Center: Within the United States at (800) 457-7777 Outside the United States at (949) 859-4273 Industry Canada Requirement This Class B digital apparatus complies with Canadian ICES-003.
Page 5: Telephone Company Procedures
Toshiba Corporation, Toshiba America Information Systems, Inc. or an authorized representative of Toshiba, or the Toshiba Customer Support Center within the United States at (800) 457-7777 or Outside the United States at (949) 859-4273. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.
Page 6 In order to program this information into your fax transmission, refer to the fax software instructions installed on this computer. Alarm Equipment If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment.
Page 7: Wireless Interoperability
USOC RJ11C. Wireless Interoperability The TOSHIBA Wireless LAN Mini PCI Card products are designed to be interoperable with any wireless LAN product that is based on Direct Sequence Spread Spectrum (DSSS) radio technology, and is compliant to: ❖...
Page 8: Wireless Lan And Your Health
The radiated output power of the TOSHIBA Wireless LAN Mini PCI Card is far below the FCC radio frequency exposure limits. Nevertheless, the TOSHIBA Wireless LAN Mini PCI Card shall be used in such a manner that the potential for human contact during normal operation is minimized. The antenna(s) used for this transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
Page 9 Canada – Industry Canada (IC) This device complies with RSS 210 of Industry Canada. The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF field in excess of Health Canada limits for the general population;...
Page 10 This Directive applies to EU member countries only and does not apply to end users in other countries such as the United States. Although the initial emphasis is in Europe, Toshiba is already working with design engineers, suppliers, and other partners to determine appropriate worldwide product life cycle planning and end-of-life strategies for our products.
Page 11 VCCI Class B Information Modem Warning Notice This information is only applicable if your computer has a modem. Conformity Statement The equipment has been approved to [Commission Decision “CTR21”] for pan- European single terminal connection to the Public Switched Telephone Network (PSTN).
Page 12 2. If this equipment causes RF interference to other radio stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. 3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations. 2. Indication The indication shown below appears on this equipment.
Page 13: Device Authorization
This equipment uses a frequency bandwidth from 2,400 MHz to 2,483.5 MHz. 3. TOSHIBA Direct PC Monday – Friday: 10:00 – 17:00 Toll Free Tel: 0120-15-1048 Direct Dial: 03-3457-4850 Fax: 03-3457-4868 Device Authorization This device obtains the Technical Regulation Conformity Certification and...
Page 14 WiMAX™ connectivity requires a WiMAX™ enabled device and subscription to a WiMAX™ broadband service. WiMAX™ connectivity may require you to purchase additional software or hardware at extra cost. Availability of WiMAX™ is limited, check with your service provider for details on availability and network limitations. Broadband performance and results may vary due to environment factors and other variables.
Page 15 (e.g. airports), you are encouraged to ask for authorization to use the Wireless WAN device prior to turning on the equipment. TOSHIBA is not responsible for any radio or television interference caused by unauthorized modification of the devices included with this equipment, or the substitution or attachment of connecting cables and equipment other than specified by TOSHIBA.
Page 16: Regulatory Information
Exposure to Radio Frequency Radiation The radiated output power of the TOSHIBA Wireless WAN Card is far below the FCC radio frequency exposure limits. Nevertheless, the TOSHIBA Wireless WAN Card shall be used in such a manner that the potential for human contact during normal operation is minimized.
Page 17 Equipment (or its transmit antenna) that is installed outdoors is subject to licensing. Pour empecher que cet appareil cause du brouillage au service faisant l'objet d'une licence, il doit etre utilize a l'interieur et devrait etre place loin des fenetres afin de Fournier un ecram de blindage maximal.
Page 18 Gibraltar Guam Honduras Iceland Ireland Japan Kuwait Liechtenstein Malawi Martinique Monaco Morocco New Zealand Oman Paraguay Poland Qatar Russia San Marino Singapore South Africa Sri Lanka Tahiti Turk Islands United Kingdom Vatican Virgin Islands Approved Countries/Regions for the Intel Link 622ANHMW and 633ANHMW Series This equipment is approved to the radio standard by the countries/regions in the following table.
Page 19 Approved Countries/Regions for the Realtek This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. Albania Australia Bahrain Bolivia Brazil Cambodia Chile Costa Rica Czech Republic Ecuador...
Page 20 Uganda Uruguay Vietnam Approved Countries/Regions for the Atheros Link AR5B95 Series This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. Albania Austria Bangladesh Bosnia...
Page 21 Slovak Republic South Korea Sweden Thailand Ukraine Yemen Europe - Restrictions for use of 2.4 GHz Frequencies in European Community Countries België/ For private usage outside buildings across public grounds over less than Belgique: 300m no special registration with IBPT/BIPT is required. Registration to IBPT/BIPT is required for private usage outside buildings across public grounds over more than 300m.
Page 22 Licentie verplicht voor gebruik met buitenantennes. Neem contact op met verkoper voor juiste procedure. Europe - Restrictions for Use of 5 GHz Frequencies in European Community Countries European Community Countries Austria Belgium, France, Switzerland/Liechtenstein Denmark, Finland, Germany, Greece, Ireland, Italy, Luxembourg, Netherlands, Norway, Portugal, Sweden, UK...
Page 23 Approved Countries/Regions for the Realtek This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. Albania Austria Bangladesh Bosnia Cambodia China Croatia Denmark Egypt Finland...
Page 24 Approved Countries/Regions for the Realtek This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. Albania Austria Bangladesh Bosnia Cambodia China Croatia Denmark Egypt Finland...
Page 25 UAE (United Arab Emirates) Uruguay Vietnam Approved Countries/Regions for the Realtek This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. Albania Australia Bahrain Bolivia...
Page 26: Bluetooth Wireless Technology Interoperability
Always use Bluetooth cards from TOSHIBA in order to enable wireless networks over two or more (up to a total of seven) TOSHIBA portable computers using these cards. Please contact TOSHIBA computer product support on Web site http://www.toshiba-europe.com/computers/tnt/ bluetooth.htm in Europe or support.toshiba.com in the United States for...
Page 27: Bluetooth Wireless Technology And Your Health
Approved Countries/Regions for use (Bluetooth technology) ® Bluetooth Card from Toshiba equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. Argentina Belgium...
Page 28: Regulatory Statements
The radiated output power of the Bluetooth Card from TOSHIBA is far below the FCC radio frequency exposure limits. Nevertheless, the Bluetooth Card from TOSHIBA shall be used in such a manner that the potential for human contact during normal operation is minimized.
Page 29: Optical Disc Drive Safety Instructions
(Sample shown below. Location of the label and manufacturing information may vary.) Copyright This guide is copyrighted by Toshiba America Information Systems, Inc. with all rights reserved. Under the copyright laws, this guide cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed, however, with respect to the use of the information contained herein.
Page 30 EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE WITH REGARD TO ANY OF THE FOREGOING. TOSHIBA ASSUMES NO LIABILITY FOR ANY DAMAGES INCURRED DIRECTLY OR INDIRECTLY FROM ANY TECHNICAL OR TYPOGRAPHICAL ERRORS OR OMISSIONS CONTAINED HEREIN OR FOR DISCREPANCIES BETWEEN THE PRODUCT AND THE MANUAL.
Page 31 Blu-ray and Blu-ray Disc are trademarks of the BD Association. Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Toshiba is under license. Other trademarks and trade names are those of their respective owners.
Page 32: Table Of Contents
Contents Introduction... 39 This guide ...41 Safety icons ...42 Other icons used...42 Your computer’s features and specifications ...43 Other documentation ...43 Service options ...43 Chapter 1: Getting Started... 44 Selecting a place to work ...44 Setting up a work environment ...44 Keeping yourself comfortable ...45 Precautions...45 Important information on your computer’s...
Page 33 Turning on the power ...52 Setting up your software...52 Registering your computer with Toshiba ...53 Adding optional external devices...53 Adding memory (optional) ...53 Installing a memory module ...54 Removing a memory module...59 Checking total memory ...62 Recovering the Internal Storage Drive ...62 Recovering to out-of-box state (recommended recovery method)...64...
Page 34 Contents Adjusting the quality of the external Turning off the computer ...88 Options for turning off the computer ...88 Using the Shut down command...90 Using and configuring Hibernation mode ...93 Using and configuring Sleep mode ...95 Closing the display panel ...98 Customizing your computer’s settings...98 Caring for your computer...98 Cleaning the computer ...98...
Page 35 Setting battery notifications ...122 Conserving battery power ...122 Power Plans...123 Using a hot key to set the Power Plan...124 Using the TOSHIBA eco power plan...125 Changing the battery...126 Removing the battery from the computer ...126 Inserting a charged battery ...128 Taking care of your battery ...129...
Page 36 Using an instant password...149 Using a supervisor password...150 Using a user password ...151 Deleting a user password...152 TOSHIBA Face Recognition Utility...153 TOSHIBA PC Diagnostic Tool Utility...154 TOSHIBA HDD Protection Utility ...155 Mouse Utility ...156 TOSHIBA Hardware Setup...157 TOSHIBA Sleep Utility ...159 Starting the TOSHIBA Sleep Utility...159...
Page 37 USB Sleep and Music...162 TOSHIBA Button Support...163 TOSHIBA Accessibility ...164 TOSHIBA eco Utility™ ...165 TOSHIBA wireless LAN indicator ...166 TOSHIBA Service Station ...167 TOSHIBA PC Health Monitor ...167 Chapter 6: If Something Goes Wrong ...169 Problems that are easy to fix ...169 Problems when you turn on the computer...170...
Page 38 Contents Contacting Toshiba ...194 Other Toshiba Internet Web sites...194 Toshiba’s worldwide offices...195 Appendix A: Hot Keys/TOSHIBA Cards...197 Hot Key Cards ...197 Using the Hot Key Cards ...198 Hot key functions ...198 Optical disk drive ...199 Volume Mute ...200 Lock (Instant security) ...201 Power plan ...202...
Page 39: Introduction
You can wake the computer from Sleep mode by pressing the power button. See the “Mobile Computing” section of the Toshiba User’s Guide for more information on using power management settings to...
Page 40 (RoHS), which restricts use of lead, cadmium, mercury, hexavalent chromium, PBB, and PBDE. Toshiba requires its computer component suppliers to meet RoHS requirements and verifies its suppliers’ commitment to meeting RoHS requirements by conducting component sampling inspections during the product design approval process.
Page 41: This Guide
Toshiba’s Web site at support.toshiba.com. While Toshiba has made every effort at the time of publication to ensure the accuracy of the information provided herein, product specifications, configurations, prices, system/component/options availability are all subject to change without notice.
Page 42: Safety Icons
Introduction Safety icons Safety icons This manual contains safety instructions that must be observed to avoid potential hazards that could result in personal injuries, damage to your equipment, or loss of data. These safety cautions have been classified according to the seriousness of the risk, and icons highlight these instructions as follows: Indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury.
Page 43: Your Computer's Features And Specifications
To stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the Toshiba Web site at support.toshiba.com. If you have a problem or need to contact Toshiba, see Goes Wrong” on page Introduction...
Page 44: Chapter 1: Getting Started
Chapter 1 Getting Started This chapter provides tips for using your computer effectively, summarizes how to connect components, and explains what to do the first time you use your computer. The “Instruction Manual for Safety and Comfort,” that is shipped with your computer, contains important safety information.
Page 45: Keeping Yourself Comfortable
Extreme heat, cold, or humidity. ❖ Liquids and corrosive chemicals. Keeping yourself comfortable The Toshiba Instruction Manual for Safety and Comfort, included with your computer, contains helpful information for setting up your work environment and tips for working comfortably throughout the day.
Page 46 Getting Started Selecting a place to work ❖ ❖ Read the “Avoid extended contact between computer base/palm rest and skin” section in the “Instruction Manual for Safety and Comfort” that is shipped with your computer. Never place a heavy object on the computer and be careful not to drop a heavy object onto the computer.
Page 47: Important Information On Your Computer's Cooling Fan
Important information on your computer’s cooling fan Your computer may have a CPU cooling fan that cools the CPU by drawing outside air into the computer. Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet (even if your computer is in Sleep mode).
Page 48: Connecting To A Power Source
TOSHIBA Battery Charger (that may have been provided with your computer), or use AC adaptors and battery chargers specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor or Battery Charger could cause fire or damage to the computer possibly resulting in serious injury.
Page 49 To connect AC power to the computer: Connect the power cord/cable to the AC adaptor. (Sample Illustration) Connecting the power cord/cable to the AC adaptor Handling the cord on this product will expose you to lead, a chemical known to the State of California to cause birth defects or other reproductive harm.
Page 50: Charging The Battery
Getting Started Charging the battery ❖ Is unlit when the battery has discharged, the battery is not charging, or the AC adaptor is not plugged into the computer or AC outlet ❖ Flashes amber when the battery charge is low and it is time to recharge the battery or plug in the AC adaptor NOTE If the DC-IN light flashes amber during charging, either the battery is...
Page 51: Using The Computer For The First Time
Using the computer for the first time The computer is now ready for you to turn it on and begin using it. Opening the display panel Facing the front of the computer, locate the center of the display panel. Gently raise the panel. Adjust the display to a comfortable viewing angle.
Page 52: Turning On The Power
Getting Started Using the computer for the first time Turning on the power To turn on the computer: Make sure any external devices (such as the AC adaptor, if you plan to use AC power rather than battery power) are properly connected and ready.
Page 53: Registering Your Computer With Toshiba
Product registration can be completed by either visiting the Toshiba Web site at http://www.register.toshiba.com, or by clicking Start, All Programs, My Toshiba, and then Toshiba Registration. Failure to complete Product Registration will not diminish Customer rights under the Toshiba standard limited Warranty.
Page 54: Installing A Memory Module
Getting Started Adding memory (optional) Installing a memory module Memory module(s) can be installed in the memory module slots on the underside of the computer. You will need a small Phillips screwdriver for this procedure. If the computer has been running recently, the memory module(s) may be hot.
Page 55 If the computer is on, begin at step 1; otherwise, skip to step 3. Click Start. Start button (Sample Image) Shut down button Click the Shut down button in the lower-right corner of the Start menu. The computer closes all open programs, shuts down the operating system, and then turns off.
Page 56 Getting Started Adding memory (optional) Using a small Phillips screwdriver, loosen the captive screw that secures the memory module slot cover. Back of computer (Sample Illustration) Removing the memory module slot cover Remove the memory module slot cover. Place the screw and the cover in a safe place so that you can retrieve them later.
Page 57 NOTE If your system has the memory modules stacked on top of one another, you must remove the top module first before removing/installing the bottom module. NOTE For this model, Slot A is the bottom slot. Slot B is the top slot. If only one memory module is to be installed, it must be installed in Slot A.
Page 58 Getting Started Adding memory (optional) Once the module’s connector is fully inserted into the socket, press downward on the top edge of the module to seat the module into the latches at the sides of the socket. These latches should “snap” into place securely with the corresponding cutouts in the side of the module.
Page 59: Removing A Memory Module
Turn the computer right side up. Make sure to remove the soft cloth from the work surface before restarting the computer. Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet (even if your computer is in Sleep mode).
Page 60 Getting Started Adding memory (optional) Do not try to remove a memory module with the computer turned on. You can damage the computer and the memory module. Do not remove the memory module while the computer is in Sleep or Hibernation mode.
Page 61 Gently lift the memory module to a 30-degree angle and slide it out of the slot. Back of computer (Sample Illustration) Removing the memory module Replace the memory module slot cover and secure it using the screw. Re-insert the battery. For more information on inserting the battery, see “Inserting a charged battery”...
Page 62: Checking Total Memory
Getting Started Recovering the Internal Storage Drive TECHNICAL NOTE: You must have at least one memory module installed for the computer to work. Checking total memory When you add or remove a memory module, you can check that the computer has recognized the change. To do this: ❖...
Page 63 AC adaptor. ❖ The Toshiba Recovery Wizard also provides the option of erasing your internal storage drive, without restoring the information on the drive. See more information.
Page 64: Recovering To Out-Of-Box State (Recommended Recovery Method)
Make sure the computer is turned off. While powering on your computer, press the initial TOSHIBA screen displays. The boot menu appears. Using the arrow keys to scroll down, select the HDD Recovery option, and then press the “Backing up your work”...
Page 65 “Recovery of Factory Default Software with user’s data” option is selected in the next step. Click Yes to continue. (Sample Image) Warning screen When the Toshiba Recovery Wizard opens and the “Selecting a process” screen displays, select Recovery of Factory Default Software, and then click Next.
Page 66: Recovering Of Factory Default Software With User's Data
Using “Recovery of Factory Default Software with user’s data” recovers your internal storage drive to factory default state and attempts to save C:\Users data to C:\Backup. Toshiba does not guarantee successful data back-up. Please make a complete back up of your data to external media before executing the recovery. For...
Page 67 Make sure the computer is turned off. While powering on your computer, press the initial TOSHIBA screen displays. The boot menu appears. Using the arrow keys to scroll down, select the HDD Recovery option, and then press the...
Page 68 Wizard will “attempt” to save all data. There is a risk that the Toshiba Recovery Wizard may not be able to save all data during the recovery process. Toshiba does not guarantee successful data back up. Be sure to save your work to external media before executing the recovery (see “Backing up your work”...
Page 69: Recovering Without Changing The Internal Storage Drive Partitions
When the recovery process is complete, the Recovery of Factory Default Software screen appears, indicating that the recovery process is complete. Click Finish to restart the computer. (Sample Image) Recovery of Factory Default Software - Recovery complete Recovering without changing the internal storage drive partitions Recovering without changing the internal storage drive partitions deletes all information stored on the C: drive.
Page 70 To recover using the utilities on your computer’s internal storage drive: Make sure the computer is turned off. While powering on your computer, press the initial TOSHIBA screen displays. The boot menu appears. Using the arrow keys to scroll down, select the HDD Recovery option, and then press the...
Page 71 Recovering the Internal Storage Drive When the Toshiba Recovery Wizard opens and the “Selecting a process” screen displays, select Recovery of Factory Default Software, and then click Next. (Sample Image) Selecting a process screen The Recovery of Factory Default Software screen appears.
Page 72: Recovering To A Custom Size Partition
Make sure the computer is turned off. While powering on your computer, press the initial TOSHIBA screen displays. The boot menu appears. Using the arrow keys to scroll down, select the HDD Recovery option, and then press the “Backing up your work”...
Page 73 “Recovery of Factory Default Software with user’s data” option is selected in the next step. Click Yes to continue. (Sample Image) Warning screen When the Toshiba Recovery Wizard opens and the “Selecting a process” screen displays, select Recovery of Factory Default Software, and then click Next.
Page 74: Creating Recovery Dvds/Media
Getting Started Recovering the Internal Storage Drive The Recovery of Factory Default Software screen appears. Select Recover to a custom size partition. (Sample Image) Recovery of Factory Default Software screen Use the on-screen arrow buttons in The size of drive C: field to set the partition size.
Page 75 Follow the procedure below to determine how much space you will need for storing your system’s recovery files. To create recovery DVDs/media: Click Start, All Programs, My Toshiba, and then Recovery Media Creator. The TOSHIBA Recovery Media Creator dialog box displays.
Page 76: Restoring From Recovery Dvds/Media
Click the Create button in the TOSHIBA Recovery Media Creator utility dialog box. Follow the on-screen prompts to complete the copy process.
Page 77 “Recovery of Factory Default Software with user’s data” option is selected. Click Yes to continue. When the Toshiba Recovery Wizard opens and the “Selecting a process” screen displays, select Recovery of Factory Default Software, and then click Next.
Page 78: Erasing The Internal Storage Drive
For more information, “Recovering the Internal Storage Drive” on page To delete all data and partitions from the internal storage drive: Access the Toshiba Recovery Wizard on your internal storage drive or on your recovery DVDs/media. ❖...
Page 79 USB flash drive containing your recovery files to your computer, and then power on the computer. When the initial TOSHIBA screen displays, press arrow keys, select the DVD or USB Flash option on the boot menu, depending on which type of media you are using, and then press Wizard, and then click Next.
Page 80: Checking The Internal Storage Drive Operating Status
Highlight the internal storage drive in the Volume list to display its status in the lower portion of the screen. Installing drivers and applications The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer.
Page 81: Using The Touch Pad
Some of the following features may need to be enabled before they can be used. To enable the following features, click on the Mouse icon in the Optimize tab of Toshiba Assist. Click the Device Settings tab and then click Settings. Getting Started...
Page 82 Getting Started Using the touch pad Do the following: Move the on-screen Slide your finger across the touch pad in the direction you want to move the pointer. pointer To move the pointer a longer distance, slide your finger several times across the touch pad in the preferred direction.
Page 83 Do the following: Scroll horizontally Slide your finger along the bottom edge of the touch pad in the direction you want to scroll. Repeat to scroll a longer distance. Scroll continuously Begin scrolling vertically or horizontally by sliding your finger along the right or (Circular scrolling) bottom edge of the touch pad as described above.
Page 84: Adjusting Touch Pad Settings
Mouse Properties option of the Windows Control Panel. For more information, please visit www.support.toshiba.com, and enter the phrase “Mouse pointer jumps around as you type” into the Search field. Disabling or enabling the touch pad The touch pad is enabled by default.
Page 85: Using External Display Devices
NOTE Alternately, you can disable only the tapping feature. If you disable tapping only, you can still use the touch pad’s control buttons and move the pointer by sliding your finger on the touch pad. To disable tapping only, use the Mouse Properties option in the Windows Control Panel.
Page 86: Connecting To A Tv Using Hdmi™-Cec
HDMI™-CEC (Consumer Electronics Control) is a standard in the CE Industry which allows devices to work together over an HDMI™ cable. Toshiba computers with HDMI™-CEC include a Toshiba utility. (This may need to be installed via the TOSHIBA Application Installer). For instructions, see Installer” on page advantage of its capabilities which can allow you to: ❖...
Page 87: Directing The Display Output When You Turn On The Computer
Directing the display output when you turn on the computer Once you have connected an external display device, you can choose to use the internal display only, the external device only, or both simultaneously. NOTE Some modes are only available with the appropriate device attached and turned on.
Page 88: Adjusting The Quality Of The External Display
Getting Started Turning off the computer Release the Adjusting the quality of the external display To obtain the best picture quality from your television (or other video display device), you may need to adjust the video settings. See the video device documentation for additional configuration steps.
Page 89 Hibernation mode Hibernation mode shuts the computer down completely, but it first saves the current state of the computer to the internal storage drive. Since Hibernation mode does not require power to maintain the saved information, system settings are retained indefinitely. Factors to consider when choosing Hibernation: ❖...
Page 90: Using The Shut Down Command
Getting Started Turning off the computer ❖ When starting up again, the computer returns to the mode in which you left it, including all open programs and files you were using. ❖ If the battery charge becomes critically low, the computer will try to enter Hibernation mode.
Page 91 Turning off the computer more quickly You can also turn off the computer by pressing the power button. To use this method, you first need to activate it using the Power Options feature. By default, pressing your computer’s power button puts the computer into Sleep mode.
Page 92 Getting Started Turning off the computer Double-click Power buttons and lid to display the actions that you can configure. (Sample Image) Advanced settings tab of Power Options screen Select the options you want from the drop-down lists. NOTE These options can be set separately for how they operate while the computer is running on battery power or while connected to AC power.
Page 93: Using And Configuring Hibernation Mode
Restarting your computer To start the computer up again, press the power button until the power light glows red. If you turn off the computer by closing the display panel, you can start it again by opening the display panel. Using and configuring Hibernation mode To turn off the computer using the Hibernation command: Click Start, and then click the arrow next to the Shut down...
Page 94 Getting Started Turning off the computer Click Change plan settings under the power plan to be customized. The Edit Plan Settings window appears. (Sample Image) Edit Plan Settings screen Click Change advanced power settings. The Advanced settings tab of the Power Options window appears.
Page 95: Using And Configuring Sleep Mode
NOTE These options can be set separately for how they operate while the computer is running on battery power or while connected to AC power. ❖ Lid close action Set this option to Hibernate if you want the computer to go into Hibernation mode when you close the display panel.
Page 96 Getting Started Turning off the computer Click Sleep in the pop-up menu. The computer saves the status of all open programs and files to the memory, turns off the display, and enters into a low-power mode. The power light blinks amber indicating the computer is in Sleep mode.
Page 97 Click Change advanced power settings. The Advanced settings tab of the Power Options window appears. Double-click Power buttons and lid to display the actions that you can configure. (Sample Image) Advanced settings tab of Power Options screen Select Sleep for the options you want. NOTE These options can be set separately for how they operate while the computer is running on battery power or while connected to AC...
Page 98: Closing The Display Panel
Getting Started Customizing your computer’s settings Starting again from Sleep mode To start up the computer from Sleep mode, press the power button until the power light glows red. The computer returns to the screen(s) you were using. If you place the computer in Sleep mode by closing the display panel, you can start it again by opening the display panel.
Page 99: Moving The Computer
You may want to secure your computer to a heavy object such as your desk. The easiest way to do this is to purchase an optional computer lock cable. For more information on purchasing a cable lock, visit accessories.toshiba.com. (Sample Illustration) Computer lock cable To secure the computer: Wrap the cable through or around some part of a heavy object.
Page 100: Chapter 2: Learning The Basics
Chapter 2 Learning the Basics This chapter gives some computing tips and provides important information about basic features. Computing tips ❖ Save your work frequently. Your work stays in the computer’s temporary memory until you save it to the internal storage drive. If the network you are using goes down and you must restart your computer to reconnect, or your battery runs out of charge while you are working, you will lose all work since you last saved.
Page 101: Using The Keyboard
❖ Back up your files to external media on a regular basis. Label the backup copies clearly and store them in a safe place. It is easy to put off backing up because it takes time. However, if your internal storage drive suddenly fails, you will lose all the data on it unless you have a separate backup copy.
Page 102: Character Keys
Learning the Basics Using the keyboard NOTE To capture a print screen of the entire screen, press the Fn + PRTSC To capture only the active window displayed, press simultaneously pressing the (Sample Illustration) PRTSC key on the keyboard Character keys Typing with the character keys is very much like typing on a typewriter, except that: ❖...
Page 103: Special Windows ® Keys
through programmed functions when pressed. Used in combination with the key, function keys marked with icons execute specific functions on the computer. For example, For more information, see ® Special Windows keys (Sample Illustration) Special Windows Your computer’s keyboard has one key and one button that have special functions in Windows ❖...
Page 104: Starting A Program From The Start Menu
Learning the Basics Starting a program Starting a program from the Start menu When you install a program, the operating system usually puts an icon in the All Programs menu. To start a program that has an icon in the All Programs menu, follow these steps, which use the ®...
Page 105: Saving Your Work
In the search results window, click WordPad under Programs. Saving your work Before you turn off the computer using the Shut down command, save your work on the internal storage drive, external media, flash media, or optical disc. This is one of the most important rules of computing.
Page 106: Backing Up Your Work
Learning the Basics Backing up your work Backing up your work Back up all the files you create in case something happens to your computer. You can back up your files to different types of media such as CDs, DVDs, external storage media, or to a network, if available.
Page 107: Using The Optical Disc Drive
Using the optical disc drive Optical storage is a popular medium for software, music, and video. Digital versatile discs or Blu-ray™ Discs provide a significant increase in data storage and support features that were not available on previous video platforms. These features include wide-screen movies, multiple language tracks, digital surround sound, multiple camera angles, and interactive menus.
Page 108 Learning the Basics Using the optical disc drive ❖ While viewing online content, your system may not view it in High Definition on an external monitor, even though your display setting is set to simultaneous. This is due to the lower resolution used in the simultaneous setting.
Page 109: Optical Disc Drive Components
Optical disc drive components The optical disc drive is located on the side of the computer. Your optical disc drive may look like this: Drive in-use indicator light Eject button Manual eject hole (Sample Illustration) Optical disc drive Drive in-use indicator light—Indicates when the drive is in use. Eject button—Press to release the disc tray.
Page 110: Media Control Buttons
Learning the Basics Using the optical disc drive Media control buttons (Available on certain models.) The media control buttons located on the system control panel above the keyboard let you mute the sound and play audio CDs or DVD movies when the computer is on. Play/pause button Illumination ON/OFF button*...
Page 111 Press the drive’s eject button. The disc tray slides partially out of the drive. Grasp the tray and pull it fully open. (Sample Illustration) Drive tray fully extended Hold the disc by its edges and check that it is free of dust. If the disc is dusty, clean it as described in discs”...
Page 112: Playing An Audio Cd
If you insert the disc incorrectly, it may jam the drive. If this happens, contact Toshiba support for assistance. Push the disc tray in by pressing gently on the center of the tray until it clicks into place.
Page 113: Recording Optical Media
Due to manufacturing and quality variations in third party optical media (e.g., CD or DVD) or optical media players/recorders, in certain cases, your Toshiba optical disc drive may not record on certain optical media that bear the applicable logo, or play back optical media recorded by other computers or optical media recorders.
Page 114: Removing A Disc With The Computer Off
Toshiba’s online resources Toshiba maintains a number of online sites to which you can connect. These sites provide information about Toshiba products, give help with technical questions and keep you up to date with future upgrades.
Page 115: Chapter 3: Mobile Computing
It has a number of other features that enhance its energy efficiency. Many of these energy-saving features have been preset by Toshiba. We recommend you leave these features active, allowing your computer to operate at its maximum energy efficiency, so that you can use it for longer periods while traveling.
Page 116: Battery Notice
This is normal for all batteries. To purchase a new battery pack, see the accessories information included with your computer or visit the Toshiba Web site at accessories.toshiba.com. Use only batteries designed to work with your Toshiba computer.
Page 117: Power Management
Never leave batteries in the battery charger for more than a week at a time. Doing so may reduce the potential charge of the battery. Always use the battery charger specified by Toshiba. You can order a Toshiba battery charger from Toshiba’s Web site at accessories.toshiba.com.
Page 118: Charging The Battery
Mobile Computing Charging batteries Charging the battery To charge the battery while it is in your computer, plug the computer into a live electrical outlet. The battery charges whether the computer is on or off. TECHNICAL NOTE: The recharging of the battery cannot occur when your computer is using all of the power provided by the AC adaptor to run applications, features, and devices.
Page 119: Monitoring Battery Power
To recharge the RTC battery, plug the computer into a live electrical outlet and leave the computer powered on for 24 hours. NOTE It is seldom necessary to charge the RTC battery because it charges while the computer is on. If the RTC battery is low, the real-time clock and calendar may display the incorrect time and date or stop working.
Page 120 Mobile Computing Monitoring battery power HINT: Be careful not to confuse the battery light ( light ( When the power light or power button light flashes amber, it indicates that the system is suspended (using the Windows operating system Sleep command). Power button DC-IN light...
Page 121: Determining Remaining Battery Power
Determining remaining battery power NOTE Wait a few moments after turning on the computer before trying to monitor the remaining battery power. The computer needs this time to check the battery’s remaining capacity and perform its calculations. Move the pointer over the power icon in the notification area, see “Finding your way around the desktop”...
Page 122: Setting Battery Notifications
Mobile Computing Monitoring battery power Setting battery notifications You can set two notifications. Each notification can be set to alert you when a specified percentage of remaining battery power has been reached. You can also set the computer to enter Sleep mode or Hibernation mode or to completely power down when the notification goes off.
Page 123: Power Plans
❖ How much you use the internal storage drive, optical disc drive, or other optional devices ❖ Where you are working, since operating time decreases at low temperatures There are various ways in which you can conserve power and extend the operating time of your battery: ❖...
Page 124: Using A Hot Key To Set The Power Plan
Mobile Computing Monitoring battery power Click Create a power plan in the left pane to set up a new plan. NOTE To edit a plan or to edit advanced settings, continue to the following steps. Click Change plan settings to choose the plan you want to edit.
Page 125: Using The Toshiba Eco Power Plan
For example, when this power plan is enabled, the brightness of the display is reduced and the interval before Sleep mode takes effect is shortened. To enable or disable the TOSHIBA eco power plan, press the eco Utility™ button.
Page 126: Changing The Battery
Mobile Computing Changing the battery Changing the battery When your battery has run out of power, you have two options: plug in the AC adaptor or install a charged battery. Never short circuit the battery pack by either accidentally or intentionally bringing the battery terminals in contact with another conductive object.
Page 127 Slide the battery release lock to the unlocked position. (Sample Illustration) Unlocking the battery release lock Slide the battery release latch to release the battery. Pull the discharged battery out of the computer. (Sample Illustration) Removing the battery If the battery is leaking or its case is cracked, put on protective gloves to handle it, and discard it immediately.
Page 128: Inserting A Charged Battery
Mobile Computing Changing the battery Inserting a charged battery To insert a battery: Wipe the terminals of the charged battery with a clean cloth to ensure a good connection. Insert the charged battery into the slot until the latch clicks. The battery pack has been designed so that you cannot install it with reverse polarity.
Page 129: Taking Care Of Your Battery
If a battery is leaking or damaged, replace it immediately. Use protective gloves when handling a damaged battery. ❖ To replace the battery, use an identical battery that you can purchase through the Toshiba Web site at accessories.toshiba.com. ❖ A reverse polarity condition should be avoided with all batteries.
Page 130: Maintaining Your Battery
Mobile Computing Taking care of your battery Maintaining your battery Fully discharging your battery pack will allow better accuracy of the battery meter. To fully discharge your battery pack: ❖ Periodically, disconnect the computer from a power source and operate it on battery power until the battery pack fully discharges.
Page 131: Disposing Of Used Batteries
If you cannot find the information you need elsewhere, call Toshiba at: (800) 457-7777. In addition, Toshiba’s recycling initiatives include recycling programs, events and consumer promotions. For details, please visit us.toshiba.com/green.
Page 132: Traveling Tips
❖ Always travel with the computer in a carrying case. Toshiba offers a choice of carrying cases for the computer. They all provide plenty of extra space for manuals, power cords, and compact discs.
Page 133: Chapter 4: Exploring Your Computer's Features
Chapter 4 Exploring Your Computer’s Features In this chapter, you will explore some of the special features of your computer. Exploring the desktop The desktop is the launching pad for everything you can do in the ® Windows operating system. You can use its features to start programs, find documents, set up system components, and perform most other computing tasks.
Page 134: Finding Your Way Around The Desktop
Exploring Your Computer’s Features Exploring the desktop Finding your way around the desktop Your computer’s desktop includes several standard features: icons, Start button, taskbar, notification area, and background pattern. Icons Start button (Sample Image) Windows Icons An icon represents a folder, file, or program that can be quickly activated by double-clicking the icon.
Page 135 ❖ TECHNICAL NOTE: If you delete a large number of files or very large files from the internal storage drive, there may be insufficient space available in the Recycle Bin to hold these files. In this case, Windows delete the file(s) or cancel the deletion. ❖...
Page 136: Setting Up For Communications
Exploring Your Computer’s Features Setting up for communications Taskbar Each time you open a program, a button associated with that program appears on the taskbar. With some programs, a button appears on the taskbar for each document or window you open. You can use these buttons to quickly switch between the programs or windows.
Page 137: Connecting Your Computer To A Network
NOTE When the Wireless antenna is ON, the wireless indicator light be lit. For help with common Wi-Fi networking problems” on page Connecting your computer to a network You can connect your computer to a network to increase its capabilities and functionality using one of its communication ports. Accessing a network To access a network: ❖...
Page 138: Using External Speakers Or Headphones
Exploring Your Computer’s Features Using the Web Camera Click the Start Recording button. Speak normally into the microphone. When you have finished recording, click the Stop Recording button. The Save As dialog box appears. To save the file, type a file name, and then click Save. Using external speakers or headphones Your computer is equipped with a full stereo sound system with internal speakers.
Page 139: Using The Memory Card Reader
The Web Camera software, by default, should already be running. The Web Camera indicator light glows blue when the Web Camera is active. For more information on the software, click Start, All Programs, TOSHIBA, Utilities, and then Web Camera Application Help. Using the Memory card reader The Memory card reader supports the use of Memory Stick Memory Stick PRO™, Memory Stick PRO Duo™, Memory...
Page 140: Inserting Memory Media
Exploring Your Computer’s Features Using the Memory card reader Push the media into the adapter until it locks in place. (Sample Illustration) Inserting memory media When inserting memory media, do not touch the metal contacts. You could expose the storage area to static electricity, which can destroy data.
Page 141 Exploring Your Computer’s Features Using the Memory card reader Do not remove memory media while data is being written or read. ® Even when the Windows message “copying...” disappears, writing to the media might still be in progress and your data could be destroyed.
Page 142: Chapter 5: Utilities
❖ TOSHIBA Assist ❖ TOSHIBA Application Installer ❖ Supervisor password ❖ User password ❖ TOSHIBA Face Recognition Utility ❖ TOSHIBA PC Diagnostic Tool Utility ❖ TOSHIBA HDD Protection Utility ❖ Mouse Utility ❖ TOSHIBA Hardware Setup ❖ TOSHIBA Sleep Utility...
Page 143: Toshiba Assist
❖ TOSHIBA PC Health Monitor TOSHIBA Assist The TOSHIBA Assist provides quick access to computer functions and allows you to customize a range of computer settings. To access TOSHIBA Assist, click Start, All Programs, TOSHIBA, Utilities, and then TOSHIBA Assist.
Page 144: Connect
Utilities TOSHIBA Assist Connect The features available in this category are: ❖ Bluetooth (Sample Image) TOSHIBA Assist window – Connect tab ® Settings...
Page 145: Secure
Secure The features available in this category are: ❖ Supervisor password ❖ User password (Sample Image) TOSHIBA Assist window – Secure tab Utilities TOSHIBA Assist...
Page 146: Protect & Fix
Utilities TOSHIBA Assist Protect & Fix The features available in this category are: ❖ TOSHIBA PC Diagnostic Tool Utility ❖ TOSHIBA HDD Protection Utility (Sample Image) TOSHIBA Assist window – Protect & Fix tab...
Page 147: Optimize
❖ Mouse Utility ❖ TOSHIBA Hardware Setup ❖ TOSHIBA Button Support ❖ TOSHIBA Accessibility ❖ TOSHIBA Face Recognition Utility ❖ TOSHIBA Sleep Utility ❖ TOSHIBA eco Utility™ (Sample Image) TOSHIBA Assist window – Optimize tab Utilities TOSHIBA Assist (Hardware Settings)
Page 148: Toshiba Application Installer
Utilities TOSHIBA Application Installer TOSHIBA Application Installer The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer. To reinstall drivers and applications: Click Start, All Programs, My Toshiba, and then TOSHIBA Application Installer.
Page 149: Setting Passwords
When you set a password, you must enter the password before you can work on your computer again. TOSHIBA supports several types of passwords on your computer: ❖ An instant password—Secures your open programs and files when leaving the computer temporarily.
Page 150: Using A Supervisor Password
TOSHIBA is not responsible for any losses that may occur to you, your organization or others as a result of the inability to access your computer.
Page 151: Using A User Password
TOSHIBA is not responsible for any losses that may occur to you, your organization or others as a result of the inability to access your computer.
Page 152: Deleting A User Password
Utilities Setting passwords To register a password for the power-on password functions: Click Start, All Programs, TOSHIBA, Utilities, and then TOSHIBA Assist. The TOSHIBA Assist window appears. On the left side, click the Secure tab. Click the User Password icon.
Page 153: Toshiba Face Recognition Utility
TOSHIBA does not guarantee that the face recognition utility will accurately screen out unauthorized users at all times. TOSHIBA is not liable for any failure or damage that might arise out of the use of the face recognition software or utility.
Page 154: Toshiba Pc Diagnostic Tool Utility
Refer to the online Help documentation within the application for additional help. NOTE The TOSHIBA PC Diagnostic Tool utility may show tests for features you do not have. This is normal and does not indicate a problem. To use the TOSHIBA PC Diagnostic Tool utility:...
Page 155: Toshiba Hdd Protection Utility
TOSHIBA HDD Protection Utility The TOSHIBA HDD Protection Utility controls your computer’s hard disk drive (HDD) protection feature, which parks the HDD whenever motion is detected on the computer. Using this utility, you can enable or disable hard disk drive (HDD) protection, and set the motion detector’s sensitivity level for AC power and battery...
Page 156: Mouse Utility
The settings you can change are divided into these categories: ❖ Buttons ❖ Pointers ❖ Pointer Options ❖ Wheel ❖ Hardware ❖ Device Settings You may see additional categories depending on your particular pointing device. Adjust the settings as desired, then click OK. TOSHIBA Assist.
Page 157: Toshiba Hardware Setup
To access it: ❖ Click Start, All Programs, TOSHIBA, Utilities, and then HWSetup, or click the TOSHIBA Hardware Settings icon in the Optimize tab of The TOSHIBA HWSetup screen appears. (Sample Image) TOSHIBA HWSetup screen – General tab options The TOSHIBA HWSetup screen may have the following tabs: ❖...
Page 158 Utilities TOSHIBA Hardware Setup ❖ Button Setting—Allows you to set conditions for the buttons on the system control panel ❖ Display—Allows you to change various default settings for the built-in display NOTE When the computer restarts, it remembers the last configuration. If...
Page 159: Toshiba Sleep Utility
“USB Sleep and Charge function.” It also displays the remaining battery capacity. Starting the TOSHIBA Sleep Utility To start this utility, click Start, All Programs, TOSHIBA, Utilities, and then Sleep Utility. USB Sleep and Charge Your computer can supply USB bus power (DC 5V) to the USB port even when the computer is in Sleep mode, Hibernation mode or shutdown state (powered off).
Page 160 Utilities TOSHIBA Sleep Utility NOTE ❖ When “USB Sleep and Charge function” is set to Enabled, USB bus power (DC 5V) will be supplied to the compatible port even when the power of the computer is turned OFF. USB bus power (DC 5V) is similarly supplied to the external devices which are connected to the compatible ports.
Page 161: Enabling/Disabling Usb Sleep And Charge
If your device does not charge in Typical Mode, try using Alternate Mode. To select a different charging mode, use the Power supply mode drop-down list in the utility. (Sample Image) TOSHIBA Sleep Utility screen Utilities TOSHIBA Sleep Utility...
Page 162: Usb Sleep And Music
USB Sleep and Music (Available on certain models.) Your Toshiba computer may be equipped with the “Sleep and Music” feature that allows you to listen to music stored on a portable audio device using the speakers of your computer, even when the computer is powered OFF.
Page 163: Toshiba Button Support
TOSHIBA Button Support TOSHIBA Button Support allows you to customize the eco, Illumination, Media, and Mute buttons. These buttons are located on the system control panel directly above the keyboard. To access TOSHIBA Button Support: Click the TOSHIBA Button Support icon in the Optimize...
Page 164: Toshiba Accessibility
Utilities TOSHIBA Accessibility TOSHIBA Accessibility The TOSHIBA Accessibility utility allows you to use the create a hot key combination with one of the function keys without pressing the two keys simultaneously as is usually required. Using Accessibility lets you make the press it once, release it, and then press a function key to activate the hot key function.
Page 165: Toshiba Eco Utility
The TOSHIBA eco Utility™ monitors your power savings from using the eco power plan by tracking real-time power consumption and accumulated savings over time. To access the TOSHIBA eco Utility™, do one of the following: ❖ Click Start, All Programs, TOSHIBA, Utilities, and then TOSHIBA eco Utility.
Page 166: Toshiba Wireless Lan Indicator
TOSHIBA wireless LAN indicator TOSHIBA wireless LAN indicator (Available on certain models.) The TOSHIBA wireless LAN indicator allows you to view the networks you are currently connected to. To access the list of connected networks, before logging in, click on the TOSHIBA wireless LAN indicator icon located on the upper right side of the logon screen.
Page 167: Toshiba Service Station
This information is used to identify and provide a notification of system conditions that may affect the performance of your TOSHIBA computer. It may also be used to help diagnose problems should the computer require service by TOSHIBA or TOSHIBA's authorized service providers.
Page 168 Utilities TOSHIBA PC Health Monitor You may disable the TOSHIBA PC Health Monitor at any time by uninstalling the software via the Windows will automatically delete all collected information from the internal storage drive. The TOSHIBA PC Health Monitor software does not extend or modify TOSHIBA's obligations under its standard limited warranty in any way.
Page 169: Chapter 6: If Something Goes Wrong
This chapter aims to help you solve many problems by yourself. It covers the problems you are most likely to encounter. If all else fails, contact Toshiba. You will find information on Toshiba’s support services at the end of this chapter.
Page 170: Problems When You Turn On The Computer
If Something Goes Wrong Problems when you turn on the computer Click the Applications tab. If a program has stopped responding, the words “not responding” appear beside its name in the list. Select the program you want to close, then click End Task. Closing the failed program should allow you to continue working.
Page 171 Problems when you turn on the computer The computer displays the Recovery – Windows did not shut down successfully To continue, select Start Windows normally. This can happen if the computer was put into Sleep mode and the battery has discharged.
Page 172: The Windows Operating System Is Not Working
The output specifications of the AC adaptor must match the input specifications of the computer. If the specifications do not match, locate and use the AC adaptor that shipped with your computer. If the specifications do match, contact Toshiba. See page 194. ®...
Page 173: Using Startup Options To Fix Problems
The Windows ❖ The operating system responds differently from the normal routine. ❖ The screen does not look right. Unless a hardware device has failed, problems usually occur when you change the system in some way such as installing a new program or adding a device.
Page 174: Internet Problems
Click one of the options listed in the window and then follow the on-screen instructions. You can connect to Support Online by clicking the Ask button and then clicking Microsoft Customer Support or by going to Toshiba support at support.toshiba.com. ®...
Page 175: Fixing A Problem With Device Manager
Fixing a problem with Device Manager Device Manager provides a way to check and change the configuration of a device. Changing the default settings using Device Manager can cause other conflicts that make one or more devices unusable. Device Manager is a configuration tool for advanced users who understand configuration parameters and the ramifications of changing them.
Page 176: Memory Problems
If Something Goes Wrong Memory problems Memory problems Incorrectly connected or faulty memory modules may cause errors that seem to be hardware or even software related. It is worthwhile checking for these first: Click Start, and then click the Shut down button in the lower-right corner of the Start menu.
Page 177 Here are some typical problems and how to solve them: The DC-IN light does not come on when you plug in the AC adaptor and power cord/cable. Make sure the AC adaptor and power cord/cable are firmly plugged into both the wall outlet and the computer. If the DC-IN light still does not come on, check that the wall outlet is working properly by plugging in a lamp or other appliance.
Page 178: Keyboard Problems
After a period of time, the battery will lose its ability to perform at maximum capacity and will need to be replaced. This is normal for all batteries. To purchase a new battery pack, see your accessories information included with your computer, or visit the Toshiba Web site at accessories.toshiba.com.
Page 179 If you are using the built-in screen, make sure the display priority is not set for an external monitor. To do this, press simultaneously (once). If this does not correct the problem, press simultaneously again to return the display priority to its previous setting.
Page 180: Disk Or Storage Drive Problems
If Something Goes Wrong Disk or storage drive problems The display mode is set to Simultaneous and the external display device does not work. Make sure the external monitor is capable of displaying at resolutions of 800 x 600 or higher. Devices that do not support this resolution will only work in Internal/External mode, and not simultaneous mode.
Page 181: Optical Disc Drive Problems
Click the Tools tab. Click the Check now... button. The Check Disk box appears. You can choose one or both options: ❖ Automatically fix file system errors ❖ Scan for and attempt recovery of bad sectors Click Start. Error-checking tests and repairs the storage drive. Your hard disk seems very slow.
Page 182 For more information regarding supported optical media formats, refer to the complete detail specifications for your computer at support.toshiba.com. If the problem is with an optical data disc, refer to the software’s documentation and check that the hardware configuration meets the program’s needs.
Page 183 Make sure to connect your computer's power cord/cable to a live electrical outlet via the AC Adaptor when playing a Blu-ray Disc™, otherwise, Blu-ray Disc™ playback may not operate smoothly. If Something Goes Wrong Optical disc drive problems ® player or "TOSHIBA DVD Player" for DVD...
Page 184: Sound System Problems
If Something Goes Wrong Sound system problems Sound system problems No sound is coming from the computer’s speakers. Adjust the volume control. Try pressing Fn + Esc Check that the volume control on the computer is turned up. If you are using external headphones or speakers, check that they are securely connected to your computer.
Page 185: Wireless Networking Problems
To determine if your computer has an internal Wi-Fi the device list in Device Manager (part of the Windows Panel, System and Security). Some Toshiba models may have a Wireless antenna ON/OFF switch even though they do not have an internal Wi-Fi ❖...
Page 186 If Something Goes Wrong Wireless networking problems ❖ Check the Windows that the Wi-Fi operating system, and that the driver is loaded. To access the Device Manager, click Start, Control Panel, System and Security, and then System. Carefully note any error messages a support technician at a later time.
Page 187: Dvd Blu-Ray Disc™ Operating Problems
“Checking device properties” on page 175 on using Device Manager to view the optical disc drive properties. Check the Toshiba Web site for new information on optical disc drives and their operation. A blank screen appears while watching a DVD-ROM or BD-ROM movie or title.
Page 188: Develop Good Computing Habits
If Something Goes Wrong Develop good computing habits Select None from the Screen saver drop-down list. Click OK. Develop good computing habits Save your work frequently. You can never predict when your computer will lock, forcing you to close a program and lose unsaved changes. Many software programs build in an automatic backup, but you should not rely solely on this feature.
Page 189: Data And System Configuration Backup In The Windows
Data and system configuration backup in the Windows system The Windows for backing up your Windows and other important files. Take advantage of these features to protect yourself from much more difficult and time-consuming restoration procedures, and to safeguard your valuable data from loss.
Page 190 An external hard drive is recommended in case the internal storage drive fails. No additional software is required. Most of the optical disc drives built into recent Toshiba portable computer models can write to (or ‘burn’) as well as read from optical discs.
Page 191 Follow these steps to back up your computer or files to optical discs, or a storage drive: NOTE You cannot back up the computer while running on battery power. Connect the AC adaptor before continuing. Prepare your backup target by connecting it and/or inserting a blank optical disc in the drive.
Page 192 If you are attempting to charge a device without an AC adaptor connected to the computer, the computer's battery power may be below the limit specified in the TOSHIBA Sleep Utility or the battery may be depleted. Lower the limit in the TOSHIBA...
Page 193: If You Need Further Assistance
Since some problems may be related to the operating system or the program you are using, it is important to investigate other sources of assistance first. Try the following before you contact Toshiba: ❖ Review the troubleshooting information in your operating system documentation.
Page 194: Contacting Toshiba
Toshiba’s Technical Support Web site For technical support, or to stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the Toshiba Web site at support.toshiba.com. Toshiba voice contact Before calling Toshiba, make sure you have: ❖...
Page 195: Toshiba's Worldwide Offices
Germany Toshiba Europe GmbH Leibnizstraße 2 D-93055 Regensburg Germany Japan Toshiba Corporation, PCO-IO 1-1, Shibaura 1-Chome Minato-Ku, Tokyo, 105-8001 Japan Mexico Toshiba de México S.A. de C.V. Sierra Candela No.111, 6to. Piso Col. Lomas de Chapultepec. CP 11000 Mexico, DF.
Page 196 Spain United States Toshiba America Information Systems, Inc. 9740 Irvine Boulevard Irvine, California 92618 United States For more information on additional Toshiba worldwide locations, please visit: www.toshiba.co.jp/index.htm. United Kingdom Toshiba Information Systems (U.K) Ltd. Toshiba Court Weybridge Business Park Addlestone Road...
Page 197: Appendix A: Hot Keys/Toshiba Cards
Appendix A Hot Keys/TOSHIBA Cards Hot keys and TOSHIBA Cards provide a quick way to modify selected system functions and to launch applications. There are two types of TOSHIBA Cards: Hot Key Cards and Application Cards. Hot Key Cards The Hot Key Cards are used to set or modify the following system functions: ❖...
Page 198: Using The Hot Key Cards
To use the Hot Key Cards: Press and hold the The TOSHIBA Cards appear along the top of the screen. (Sample Image) Hot Key Card display Select the desired option. The selected Card is displayed full-size with its available options below it.
Page 199: Optical Disk Drive
Optical disk drive This TOSHIBA Card or hot key ejects the optical disk drive tray on your computer. Selecting this Card or pressing the hot key displays the following options: Fn + (Sample Image) ODD options ❖ ❖ Hot Keys/TOSHIBA Cards...
Page 200: Volume Mute
Hot Keys/TOSHIBA Cards Hot key functions Volume Mute This TOSHIBA Card or hot key enables/disables volume mute on your computer. When volume mute is enabled, no sound will come from the speakers or headphones. Selecting this Card or pressing the hot key displays the...
Page 201: Lock (Instant Security)
Lock (Instant security) This TOSHIBA Card or hot key blanks the display. Selecting this Card or pressing the hot key displays the following options: Fn + (Sample Image) Security options ❖ ❖ hot key function activates instant security. The user...
Page 202: Power Plan
Hot Keys/TOSHIBA Cards Hot key functions Power plan This TOSHIBA Card or hot key displays the power plans and cycles through the power plans. The properties of each power plan, and the power plans that are displayed by this function, are set in the Power Options window.
Page 203: Sleep Mode
Sleep mode This TOSHIBA Card or hot key places the computer into Sleep mode. For more information about Sleep mode, please see and configuring Sleep mode” on page Selecting this Card or pressing the hot key displays the following options:...
Page 204: Hibernation Mode
Hot Keys/TOSHIBA Cards Hot key functions Hibernation mode This TOSHIBA Card or hot key places the computer into Hibernation mode. If Hibernation mode is disabled, this hot key will not respond. For more information on Hibernation mode, see “Using and configuring Hibernation mode” on page...
Page 205: Output (Display Switch)
Output (Display switch) This TOSHIBA Card or hot key cycles through the power-on display options (only the first option is available when you do not have an external monitor attached) (the last option is available only if you are in Extended Display Mode).
Page 206: Display Brightness
Built-in Display and TV). In extended desktop mode, the image is split into two sides, one side per display device. To swap sides, select Swap Image Display. Display brightness This TOSHIBA Card decreases or increases the screen brightness. This hot key decreases the screen brightness. Fn + This hot key increases the screen brightness.
Page 207: Disabling Or Enabling Wireless Devices
Disabling or enabling wireless devices This TOSHIBA Card or hot key enables/disables the optional wireless devices installed in your computer. The wireless modes are: ❖ ❖ Fn + ❖ ❖ ❖ Selecting this Card or pressing the hot key displays the...
Page 208: Disabling Or Enabling The Touch Pad
Hot Keys/TOSHIBA Cards Hot key functions Disabling or enabling the touch pad This TOSHIBA Card or hot key enables/disables the touch pad. For more information on using the touch pad, see the touch pad” on page Selecting this Card or pressing the hot key displays the...
Page 209: Zoom (Display Resolution)
Hot Keys/TOSHIBA Cards Hot key functions Zoom (Display resolution) This TOSHIBA Card or hot key switches screen resolution. Selecting this Card or pressing the hot key displays the following options: Fn + [Space bar] (Sample Image) Screen resolution options Cycle through the screen resolutions, then select the desired...
Page 210: Keyboard Hot Key Functions
Hot Keys/TOSHIBA Cards Hot key functions Keyboard hot key functions Fn + This hot key takes a snapshot of your display screen. Fn + This hot key allows you to zoom out. This hot key allows you to zoom in.
Page 211: Appendix B: Power Cord/Cable Connectors
Appendix B Power Cord/Cable Connectors Your computer ships with the correct power supply for the country of purchase. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts of the world. UL approved United Kingdom BS approved Australia AS approved...
Page 212: Glossary
Glossary TECHNICAL NOTE: Some features defined in this glossary may not be available on your computer. Acronyms The following acronyms may appear in this User’s Guide. BIOS BD-ROM CD-ROM CD-RW CMOS COM1 COM2 Alternating Current Basic Input/Output System Blu-ray Disc Read-Only Memory bits per second Compact Disc Compact Disc Read-Only Memory...
Page 213 DIMM Dual Inline Memory Module Disk Operating System Dots Per Inch Digital Versatile (or Video) Disc DVD-ROM Digital Versatile (or Video) Disc Read-Only Memory EPROM Erasable Programmable Read-Only Memory eSATA external Serial Advanced Technology Attachment File Allocation Table Federal Communications Commission gigabyte Hard Disk Drive HDMI...
Page 214 Glossary SDRAM Terms The following terms may appear in this User’s Guide. active-matrix display—A liquid crystal display (LCD) made from an array of liquid crystal cells using active-matrix technology. Also known as a “TFT display,” in its simplest form there is one thin film transistor (TFT) for each cell.
Page 215 backup—A copy of a file, usually on a removable disk, kept in case the original file is lost or damaged. Basic Input/Output System (BIOS)—See BIOS. baud rate—The speed at which a communication device, such as a printer or modem, transmits information. Baud rate is the number of signal changes per second (not necessarily the same as bits per second).
Page 216 Glossary cache—A section of very fast memory in which frequently used information is duplicated for quick access. Accessing data from cache is faster than accessing it from the computer’s main memory. See also CPU cache, L1 cache, L2 cache. CD—An individual compact disc. See also CD-ROM. CD-ROM (Compact Disc Read-Only Memory)—A form of high- capacity storage that uses laser optics instead of magnetic means for reading data.
Page 217 CPU cache—A section of very fast memory residing between the CPU and the computer’s main memory that temporarily stores data and instructions the CPU will need to execute commands and programs. See also cache, L1 cache, L2 cache. cursor—An on-screen symbol (usually a flashing vertical line) that indicates the position where characters will appear when you enter data.
Page 218 Glossary document—Any file created with an application and, if saved to disk, given a name by which it can be retrieved. See also file. double-click—To press and release the pointing device’s primary button rapidly twice without moving the pointing device. In the Windows operating system, this refers to the pointing device’s left button, unless otherwise stated.
Page 219 file—A collection of related information, saved on disk with a unique name. A file may be a program, information used by a program, or a document. See also document. File Allocation Table (FAT)—The section of a storage drive that keeps track of the location of stored files.
Page 220 HDMI cables. See also HDMI. Hibernation—A feature of many Toshiba computers that saves to the internal storage drive the current state of your work, including all open files and programs, when you turn the computer off. When you turn on the computer again, your work is returned to the same state it was when the computer was turned off.
Page 221 LAN (Local Area Network)—A group of computers or other devices dispersed over a relatively limited area and connected by a communications link that enables any device to interact with any other on the network. LED (Light Emitting Diode)—A solid state lamp (SSL) that uses light-emitting diodes (LEDs) as the source of light, which offers long life and high efficiency output.
Page 222 Glossary motherboard—The computer’s main circuit board that contains the processor, memory, and other primary components. MS-DOS prompt—See system prompt. multi-function drive—A DVD drive that can read and write to CD and DVD media. multimedia—A combination of two or more media, such as sound, animation, and video in a computer program or presentation.
Page 223 password—A unique string of characters entered by a user to verify his or her identity to the computer or the network. PC Card—A credit-card-sized expansion card designed to increase the capabilities of computers. PC Cards provide functions such as modem, fax/modem, hard disk drive, network adapter, sound card, or SCSI adapter.
Page 224 Glossary Random Access Memory—See RAM. Read-Only Memory—See ROM. reboot—See boot, restart. removable disk—A disk that can be removed from a disk drive. A Flash drive is one example of a removable disk. resolution—A measure of the sharpness of the images that can be produced by a printer or displayed on a screen.
Page 225 shortcut—See keyboard shortcut. Sleep—A feature of some Windows to turn off the computer without exiting your open applications and to continue from where you left off when you turn the computer on again. software—See program. Compare hardware. solid state drive —A data storage device that utilizes solid-state memory as opposed to a hard disk (see also hard disk).
Page 226 Glossary Web—See World Wide Web. ® Wi-Fi —A registered trademark term of the Wi-Fi Alliance that stands for Wireless Fidelity, and is another term for the communication protocol to permit an Ethernet connection using wireless communication components. World Wide Web (www)—The worldwide network of Web sites linked together over the Internet.
Page 227: Index
Index AC adaptor 48 AC power 117 accessing network 137 adding memory check total memory 62 memory (optional) 53 optional external devices 53 adequate ventilation cooling fan 47 adjusting touch pad settings 84 audio features 137 backing up files 101 backlit keyboard 103 battery battery life 116...
Page 228 Index safety precautions 129 setting notifications 122 taking care of 129 battery indicator light 120 BIOS Setup see TOSHIBA Hardware Setup Blu-ray Disc™ using 107 button 3D ON/OFF button 110 eco Utility™ 125 eject, optical disc drive 109 Illumination ON/OFF button 110...
Page 229 Device Manager fixing a problem 175 directing display output 87 disabling touch pad 84 display troubleshooting 179 display devices external 85 display output settings 87 display panel opening 51 display, external adjusting 88 disposal information 31 disposing of used batteries 131 caring for discs 114 removing with computer off 114 removing with computer on 113...
Page 230 Index safety 42 installation memory module 54 installing a charged battery 128 battery 126 memory modules 53 Instruction Manual for Safety and Comfort 44 internal storage drive recovery 62 keyboard Alt keys 102 backlit 103 character keys 102 Ctrl keys 102 Fn key 102 function keys 102 hot keys 210...
Page 231 Hibernate 93 using Sleep 96 precautions safety 45 printer troubleshooting 184 problem solving contacting Toshiba 194 Startup options 173 program, starting 103 program, starting from Start menu 104 projector connecting 86 real-time clock (RTC) battery 116 recording sounds 137...
Page 232 Index checking internal storage drive operating status 80 creating recovery DVDs/media erasing internal storage drive 78 installing drivers and applications internal storage drive 62 out-of-box state 64 with user’s data 66 restoring from recovery DVDs/ media 76 to custom size partition 72 without changing drive partitions recycle bin icon 134 registering computer 53...
Page 233 Connect tab 144 Optimize tab 147 Protect & Fix tab 146 Secure tab 145 TOSHIBA Button Support 163 TOSHIBA eco power plan 125 TOSHIBA eco Utility™ 165 TOSHIBA Face Recognition Utility TOSHIBA Hardware Setup 157 TOSHIBA HDD Protection Utility TOSHIBA PC Diagnostic Tool Utility...
Page 234 124 Memory card reader 139 optical disc drive 107 Shut down command 90 Sleep mode 95 TOSHIBA eco power plan 125 touch pad 81 Web Camera 138 using the keyboard 101 Utilities 142...

Toshiba X770-BT5G24 User Manual

Chapter 1: Getting Started

Chapter 2: Learning the Basics

Chapter 3: Mobile Computing

Chapter 4: Exploring Your Computer's Features

Chapter 5: Utilities

Chapter 6: If Something Goes Wrong

Appendix A: Hot Keys/Toshiba Cards

Appendix B: Power Cord/Cable Connectors

Quick Links

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Summary of Contents for Toshiba X770-BT5G24