(For USA Only) The Brother fax-back system number has been preprogrammed on One Touch key 1. Frequently Asked Questions (FAQs) You can find more information about Brother products on the World Wide Web. From product specification sheets to Frequently Asked Questions (FAQs), it is all there. Visit us at: http://www.brother.com...
. For the best quality results use only genuine Brother accessories, available at most Brother retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover or American Express credit card, you can order accessories directly from Brother.
The contents of this manual and the specifications of this product are subject to change without notice. Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical and other errors relating to the publication.
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What Brother will do: Brother (or its Authorized evaluate your report of a possible defect to determine whether a defect exists, and if it does exist, Brother (or its Authorized Service Center) will repair or Brother’s Product with a product that performs the same functions and performs as well as the original Product.
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BROTHER ONE YEAR LIMITED WARRANTY and EXCHANGE SERVICE (iii) the proper packaging instructions are not followed and has caused damage to the product; or (iv) the warranty period your Product has expired or has not been sufficiently validated with a copy of the proof of purchase (bill of sale).
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In order to obtain warranty service, the MFC/Facsimile machine must be delivered or shipped freight prepaid by the end user/purchaser to a “Brother” Authorized Service Center, together with your Proof of Purchase in the form of a Sales Receipt.
Introduction ... 1-1 Using This Manual ... 1-1 Finding Information... 1-1 Conventions Used in this Manual... 1-1 FAX-775 Control Panel Overview... 1-2 About Fax Machines ... 1-4 Custom Features ... 1-4 Do You Have Voice Mail on the Phone Line? ... 1-4 Why Should There Be Trouble? ...
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Connecting an External Telephone Answering Device (TAD) ... 2-9 Sequence ... 2-9 Connections... 2-10 Outgoing Message (OGM) on an External TAD ... 2-10 Connecting an External Telephone... 2-10 On-Screen Programming... 3-1 User-Friendly Programming... 3-1 Menu Selection Table... 3-1 Alternating Displays ... 3-1 Navigation Keys ...
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Canceling a Scheduled Job... 6-5 Interrupting Delayed Fax and Polled Transmit Jobs ... 6-5 Features That Are Not in the Manual (Call Brother Fax-back System)... 6-6 Auto Dial Numbers and Dialing Options ... 7-1 Storing Numbers for Easy Dialing ... 7-1 Storing One Touch Dial Numbers...
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Distinctive Ring... 8-1 What Does Your Telephone Company’s “Distinctive Ring” Do? ... 8-1 What Does Brother’s “Distinctive Ring” Do? ... 8-1 Do You Have Voice Mail?... 8-2 Before You Choose the Ring Pattern to Register ... 8-2 VERY IMPORTANT ... 8-3 Registering the Distinctive Ring Pattern...
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Customizing the Transmission Verification Report ... 10-1 Setting the Fax Activity Report Interval ... 10-1 Using the Reports Key... 10-2 Important Information ... 11-1 Standard Telephone and FCC Notices ... 11-1 These notices are in effect on models sold and used in the United States only.
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Using Remote Retrieval Access Code...R-3 Calling for Messages...R-3 Retrieving Memory Status List ...R-3 Remote Retrieval Access Card ...R-3 Retrieving Fax Messages ...R-4 Changing Fax Forwarding Number ...R-4...
Introduction Using This Manual Thank you for purchasing a Brother fax machine. This fax machine has been designed to be simple to use, with LCD screen prompts to guide you through functions. However, you can use your fax machine to its fullest potential by taking a few minutes to read this manual.
FAX-775 Control Panel Overview Reports Access the Reports menu so you can select a report to print: Help List, Auto Dial, Fax Activity, Transmission, User Settings and Memory Status List. Hook Lets you dial telephone and fax numbers without lifting the handset.
Receive Mode Use to select how fax machine will handle incoming calls. Resolution Sets the resolution when you send a fax or make a copy. Fax Start Starts an operation, such as sending a fax. Quick-Scan Lets you take advantage of memory transmission.
Voice Mail will keep your fax machine from receiving faxes. If you set Voice Mail and the Brother machine to answer at the same number of rings, there is no way of knowing which one will answer first. It is important to remember that neither Voice Mail nor the fax machine can pass the call back to the other after the call has been answered.
After programming your Station ID, please fill out the TEST SHEET included with your fax machine, and then fax it to Brother’s Automated Fax Response System as your first transmission. This will verify that your fax machine is properly installed. To get a response, you must have set up your Station ID.
Location and Connections Caution • Never install telephone wiring during a lightning storm. • We recommend that this product be used with a surge protection device to protect the product against lightning storms. • Never install a telephone jack in a wet location unless the jack is specifically designed for a wet location.
Owner’s Manual One Touch Name Label If an item is missing, call Brother Customer Service at Note 1-800-284-4329 (in USA), 1-800-853-6660 (in Canada) or 1-514-685-6464 (in Montreal). See Ordering Accessories and Supplies on page ii for the correct item numbers.
Assembly Attach the Document Support Insert the document support into the openings as shown in the illustration below. Attach the Paper Wire Extension Attach the paper wire extension. 2 - 3 L O C A T I O N A N D C O N N E C T I O N S Document Support Paper Wire Extension...
Load the Paper The paper cassette can hold about 100 sheets of 20-lb. paper. Open the paper cover. Place up to 100 sheets of paper in the paper holder. Do not allow the level of paper to pass the maximum paper line on the paper guides. Close the paper cover.
Connections Connecting the Machine Connect the handset power cord and telephone line. Connect the Handset. Connect the curled handset cord to the bottom of the handset and to the left of the machine. Connect the power cord. Connect the telephone line. Connect one end of the telephone line cord to the jack labeled LINE on the left of the machine.
RJ14 outlet. It separates the wires into two separate RJ11 jacks (Line 1, Line 2) and a third RJ14 jack (Lines 1 and 2). If your Brother machine is on Line 1, plug the machine into L1 of the triplex adapter. If your machine is on Line 2, plug it into L2 of the triplex adapter.
TAD. The most common connection is to put the Brother machine on Line 2, which is our assumption in the following steps. The back of the two-line TAD must have two telephone jacks: one labeled L1 or L1/L2, and the other labeled L2.
If You Are Installing the Fax Machine to Work with a PBX: It is not guaranteed that the unit will operate correctly under all circumstances with a PBX. Any cases of difficulty should be reported first to the company that handles your PBX.
Connecting an External Telephone Answering Device (TAD) Sequence You might choose to connect an additional answering system. When you have an external TAD on the same telephone line as the fax machine, the TAD answers all calls. The fax machine “listens” for fax calling (CNG) tones. If it hears them, the fax machine takes over the call and receives the fax.
Connections The external TAD must be plugged into the back of the fax machine, into the jack labeled EXT. Your fax machine cannot work properly if you plug the TAD into a wall jack. Plug the telephone line cord from the wall jack into the left side of the fax machine, in the jack labeled LINE.
On-Screen Programming User-Friendly Programming We have designed your fax machine with on-screen programming using navigation keys. User-friendly programming helps you take full advantage of all the menu selections your fax machine has to offer. Since your programming is done on the LCD, we created step-by-step on-screen prompts to help you program your fax machine.
Navigation Keys You can access the menu mode by pressing Menu/Set. When you enter the Menu, the LCD scrolls: Then press 1 for Initial Setup Menu—OR— Press 2 for Setup Receive Menu—OR— Press 3 for Setup Send Menu—OR— Press 4 for Cancel Job —...
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To access the menu, press Main Menu Menu Selections 1. INITIAL SETUP 1. DATE/TIME 2. STATION ID 3. BEEPER 4. VOLUME AMPLIFY 5. TONE/PULSE (For Canada Only) 6. LOCAL LANGUAGE (For Canada Only) 2. SETUP RECEIVE 1. RING DELAY 2. F/T RING TIME 3.
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To access the menu, press Main Menu Menu Selections 2. SETUP 4. REMOTE RECEIVE CODE (Continued) 5. REDUCTION 6. PAPER 7. POLLING RX 3. SETUP SEND 1. COVERPG SETUP 2. COVERPAGE 3. CONTRAST 4. RESOLUTION 5. OVERSEAS MODE 6. CALL RESERVE Menu/Set.
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To access the menu, press Main Menu Menu Selections 3. SETUP SEND 7. DELAYED (Continued) 8. POLLED TX 4. CANCEL JOB 5. INTERRUPT 6. SET 1. ONE-TOUCH AUTO DIAL DIAL 2. SPEED-DIAL 3. SETUP GROUPS 7. SETUP REPORTS 1. TRANSMISSION 2.
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To access the menu, press Main Menu Menu Selections 8. REMOTE 1. FAX FWD/ FAX OPT PAGING 2. FAX STORAGE 3. REMOTE ACCESS 4. PRINT FAX 0. TEL SERVICE 1. DISTINCTIVE 2. CALLER ID (For USA Only) Menu/Set. to accept Stop to Exit Options...
Initial Setup Getting Started After you have assembled your machine using the Brother StartCard, continue the initial setup by programming the rest of the initial settings. Setting Date and Time Your fax machine displays the date and time, and prints it on every fax you send.
Press Stop/Exit. The LCD returns to the date and time. Details for Entering Text When you are setting certain functions, such as the Station ID, you may need to enter text into the fax machine. Most keys on the dial pad have three or four letters printed above them.
Special Characters and Symbols , # or 0 repeatedly or press Press or symbol you want. Then press Menu/Set to select it. (space) ! “ # $ % & ’ ( ) Press Press # for : ; < = > ? @ [ ] ^ _ Press 0 for É...
Setting Beeper Volume You can set the beeper to LOW, the beeper is set to or make an error, and at the end of fax sending or receiving. Press Menu/Set, 1, 3. Press to select your setting, and then press Menu/Set. Press Stop/Exit.
Setting Volume Amplify Please carefully read Setting the Handset Volume before you do the following steps: Press Menu/Set, 1, 4. Press to select VOL AMPLIFY:OFF? none of the users are hearing-impaired and go to Step 4—OR—If some or all of the users are hearing- impaired, select VOL AMPLIFY:ON? Press...
Setting Tone/Pulse Dialing Mode (For Canada Only) Your fax machine comes set to accommodate tone (multi-frequency) dialing service. If you have pulse (rotary) dialing service, you need to change the dialing mode. Press Menu/Set, 1, 5. Press to select TONE and then press Menu/Set.
Setup Receive Basic Receiving Operations Select Receive Mode MANUAL—You must answer all calls yourself. If you hear fax tones, press Fax Start to begin receiving the fax, then hang up. You can use this mode with Distinctive Ringing. (See Distinctive Ring, page 8-1.) ONLY—The fax machine automatically answers every call as a fax call.
To Select or Change Your Receive Mode Press Receive Mode. The LCD shows your current selection. Continue to press Receive Mode until your new selection appears. After two seconds, the LCD returns to the date and time, along with your new Receive Mode setting.
Setting F/T Ring Time You need to determine how long the fax machine will notify you with its special double-ring when you have a voice call. This ringing happens after the initial ringing from the phone company. Only the fax machine rings, for 20, 30, 40 or 70 seconds; no other phones on the same line ring the special double-ring.
Printing a Reduced Incoming Original You can always reduce the size of an incoming fax to a fixed percentage, regardless of the size of the paper (up to legal) in your fax machine. If you choose AUTO, your machine chooses the level of reduction for you. Press Menu/Set, 2, 5.
Advanced Receiving Operations Operation from External or Extension Telephone If you answer a fax call on an extension phone or on an external phone in the EXT. jack, you can make your fax machine take over by using the Fax Receive Code. When you press the Fax Receive Code Easy Receive, page 5-3.) If the fax machine answers a voice call and double-rings for you to take over, use the...
(See Canceling a Scheduled Job, page 6-5.) For details about the Polling feature, call our Brother fax-back system 1-800-521-2846 (in USA), 1-800-681-9838 (in Canada) and request at the Index.
Setup Send Automatic Document Feeder (ADF) Originals must be between 5.8 and 8.5 inches wide and between 5.9 and 23.7 inches long. Your fax machine can scan an image only 8.2 inches wide, regardless of the paper width. Make sure you place the original face down, top edge first. Adjust the paper guides to fit the width of your original.
Manual Transmission Manual transmission lets you hear the dial tone, ringing and fax receiving tones before sending the fax. Place the original face down in the ADF. Pick up the handset and listen for a dial tone —OR—press Hook and listen for a dial tone. Enter the fax number you want to call.
Quick Scan Fax Transmission You can scan a fax into the fax machine’s memory to be sent as soon as the scan is complete. This way, you don’t have to wait for the entire fax to be transmitted before you retrieve your original. If you get an OUT OF MEMORY press Stop/Exit to cancel the scan.
Advanced Sending Operations Overseas Mode If you have difficulty sending a fax overseas, use the Overseas mode. After you send a fax using this feature, the feature turns itself off. Place the original face down in the ADF. Press Menu/Set, 3, 5. Press to select Press...
Polled Transmit is when you set up your fax machine to wait with an original so another fax machine can retrieve it. For more information call our Brother fax-back system at 1-800-521-2846 (in USA), 1-800-681-9838 (in Canada) and request the Index. (See Features That Are Not in the Manual, page 6-6 for details.)
• Print Sample Call Back Message • Next Fax Reservation • Multiple Resolution Transmission • Glossary (For USA Only) The Brother fax-back system number has been preprogrammed on One Touch key 1. 6 - 6 S E T U P S E N D...
Press the One Touch key where you want to store a number. (USA Only) For your convenience, One Touch key 1 is pre-programmed for the Brother fax-back system and One Touch key 2 is pre-programmed for CallManage, Inc. You can change these numbers if you wish.
Return to Step 2 to store another One Touch number—OR—Press Stop/Exit. When you dial an AUTO DIAL number the LCD shows the name you’ve stored, or if you haven’t stored a name, the number you’ve stored. If you must wait for another dial tone at any point in the dialing sequence, store a pause at that place in the number by pressing Redial/Pause.
Changing One Touch and Speed Dial Numbers If you try to store a One Touch or Speed Dial number in a location where a number is already stored, the LCD shows the current name stored there, then prompts you to either 1.
Dialing Options You can use your fax machine to make voice telephone calls by dialing manually or by using Search, One Touch or Speed Dial memory. You can use the handset to make and receive calls. When you dial an auto dial number, the LCD shows the name you’ve stored, or if you haven’t stored a name, the fax number you’ve stored.
Speed Dialing Pick up the handset—OR—Press Hook. (See Storing Speed Dial Numbers, page 7- When you hear a dial tone, press Search/Speed Dial, press #, and then press the two-digit Speed Dial number. If you pressed Hook to dial the call, pick up the handset when the other party answers. (The speaker works only one way;...
Search You can search for names you have stored in One Touch and Speed Dial memories. Names are shown alphabetically or numerically. (See Storing One Touch Dial Numbers, page 7-1 and Storing Speed Dial Numbers, page 7-2.) Press Search/Speed Dial, and then enter the first letter of the name. Press to search alphabetically and When the LCD shows the name you want to call, pick up the handset for a voice call.
Pause Press Redial/Pause to insert a pause between numbers. Each key press adds a 3.5 second delay. Hold Press Hold/Caller ID to put a call on Hold. You can put down the handset without disconnecting the call. Pick up the fax machine handset to release the call from Hold. Picking up an extension handset will not release the call from Hold.
Note What Does Brother’s “Distinctive Ring” Do? The Brother machine has a Distinctive Ring feature that allows you to use your fax machine to take full advantage of the telephone company’s Distinctive Ring service. You can dedicate the new phone number on your line to receive only faxes.
You can register only one Distinctive Ring pattern with the fax machine. Some ring patterns cannot be registered. Please refer to some popular ring pattern examples that will be provided from the telephone company in the USA and Canada that are shown in the Brother compatibility table below. Ring Pattern...
VERY IMPORTANT If you have Voice Mail or a TAD (Telephone Answering Device) and want to keep one of your phone numbers dedicated only to fax calls, you must leave the fax machine in MANUAL mode at all times while using the distinctive ring feature. Here’s why: Manual mode will never pick up a call by itself, since it is «Neutral ».
Printing the Caller ID Log Press Hold/Caller ID. To print the Caller ID Log, press Fax Start. Viewing the Caller ID Log Press Hold/Caller ID. After two seconds, press through the Caller ID Log. When you want to see detailed information for a displayed ID (phone number and date and time call was received) press Menu/Set.
This feature may not be available in certain areas of USA and Canada. If your dialing plan does not follow the standard 1 + area code + 7-digit number dialing system for calling outside your area code, you may experience problems returning calls automatically from the Caller ID Log.
The IP $aver™ feature is accessed by pressing One Touch key #2 on your Brother fax machine. Calls made without the use of the IP $aver™ will be processed over a traditional PSTN worldwide fiber optic network that provides flat, low long distance rates.
To place a call from a phone or fax machine sharing the registered line with this Note Brother model, pick up the handset and dial 1-888-405-5279. Follow the simple voice prompts to complete your call. T E L E P H O N E S E R V I C E S...
States and is not available in Canada. The long distance savings will depend upon the customer’s current carrier for long distance service and their calling patterns. Brother International, Corp. is not responsible for the long distance service or customer billing.
Making Copies Copy Functions To make a single copy that is not reduced, enlarged or sorted, you have to press only the Copy key. The default resolution for a single copy is Super Fine. Set the resolution to PHOTO for photographs. Using the fax machine as a Copier You can use the fax machine as a copy machine, making up to 99 copies at a time.
Enter the number (1–99) of copies you want. Press Copy. If you are making multiple copies and get an you are scanning the first page, press Stop/Exit to cancel the job. Then make a single copy. If you pressed Sort and the scanning subsequent pages, you can press Copy to copy the portion that is in memory, or press Stop/Exit to cancel.
Printing Reports FAX Settings and Activity Two reports require initial setup in the Menu Table: Transmission Verification Report and Fax Activity Report Interval. For initial setup: Press Menu/Set, 7, 1 —OR— Press Menu/Set, 7, 2 Customizing the Transmission Verification Report You can use the Transmission Report as proof that you sent a fax.
Enter the time to begin printing, in 24-hour format, and then press Menu/Set. (For example: enter 19:45 for 7:45 PM.) Press Stop/Exit. Using the Reports Key Press Reports, then press Menu/Set. Six reports are available: Don’t forget to set up the Fax Activity Report and Transmission Verification Note Report as explained on page 10-1.
This equipment may not be used on coin service lines provided by the telephone company or connected to party lines. Brother cannot accept any financial or other responsibilities that may be the result of your use of this information, including direct, special or consequential damages.
Refer all servicing to a Brother Authorized Service Center. A list of Brother Authorized Service Centers has been included for your convenience, or you may contact the following Brother Customer Service Numbers for your nearest Brother Authorized Service Center.
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D If the product does not operate normally when the operating instructions are followed. Adjust only those controls that are covered by the operating instructions. Improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation.
Routine Maintenance Troubleshooting If you can’t resolve a difficulty with your fax machine using the manual, please see page i for Brother Numbers to call for assistance. The fax machine has a mechanical problem. Contact Brother Customer Service at In USA:...
The list below explains the most common error messages. You can correct most problems by yourself. If you need additional help, call the Brother fax-back system. ERROR MESSAGE 12 - 2...
ERROR MESSAGE Clearing Jams The fax machine is out of paper, the paper is not properly loaded, or the paper is jammed in the fax machine. Open the paper cover and remove any paper that is not jammed. T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E CAUSE/ACTION The memory capacity has been exceeded.
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Open the front cover, and then open the top cover by pressing the blue levers on both sides of the top cover. Front Cover Pull the jammed paper gently from the paper feeder toward the back of the fax machine. If the paper remains jammed, then pull it toward the front of the machine. Remove the print cartridge and turn the spool to tighten the ribbon.
Replacing the Print Cartridge You can reuse the print cartridge until it breaks. If you purchased refill ribbons, Note follow the instructions that came with them. Open the front cover, and then open the top cover by pressing the blue levers on both sides of the top cover.
Top and Bottom of Sentences Cut Off If your copy looks good, you probably had a bad connection, with static or interference on the phone line. If the copy looks bad, call Brother Customer Service at 1-800-284-4329 (in USA), 1-800-853-6660 (in Canada) or 1-514-685-6464 (in Montreal).
Phone Line or Connections Fax Machine Does Not Answer When Called Make sure the fax machine is in the correct receiving mode for your setup (either FAX, FAX/TEL or TAD). Check for dial tone. If possible, call your fax machine to hear it answer. If there is still no answer, check the telephone line cord connection.
For Example : Your Brother machine handles the Caller ID and Call Waiting/Caller ID subscriber services. However, if you subscribe to only Call Waiting or some other custom service and its signal comes through the line while your machine is sending or receiving a fax, the signal can temporarily interrupt or disrupt the fax data.
Routine Maintenance Cleaning the Scanner Before cleaning, unplug the power cord for safety. Clean the white bar and the glass strip under the bar with isopropyl alcohol on a lint-free cloth. Be careful not to bend the spring plate or drop anything into the fax machine. Spring Plate Cleaning the Print Head Before cleaning, unplug the power cord for safety.
Note Remove the paper wire extension, document support, telephone line cord and handset, and pack them. If you are returning the fax machine to Brother as part of the Brother Exchange Note Service, Pack only the fax machine. Keep all separate parts to use with your “Exchange” machine.
Specifications Type Compatibility Coding System Modem Speed Original Input Width Scanning/Printing Width Automatic Document Feeder (ADF) Paper Tray Printer Type Gray Scale Display Polling Types Contrast Control Resolution Memory Capacity One Touch Dial Speed Dial Automatic Redial Speaker Type Auto Answer Communication Source Operating Environment Power Source...
Remote Fax Options Setting Up Fax Storage You cannot use Paging and Fax Forwarding at the same time. You cannot use Paging and Fax Forwarding when Fax Storage is set to OFF. (See Turning On Fax Storage, page R-2.) Programming Paging Number When Paging is selected, your fax machine dials the pager number you’ve programmed, and dials your Personal Identification Number (PIN) when connected, to activate your pager and let you know you have a fax message in the memory.
Programming a Fax Forwarding Number When Fax Forwarding is set to ON, your fax machine stores the received fax in memory. Then your fax machine phone number you’ve programmed, and forwards the fax message. Press Menu/Set, 8, 1. Press until the LCD shows FORWARD?, and then press Menu/Set.
Using Remote Retrieval Access Code Calling for Messages You can call your fax machine from any touch tone phone (or remote Group 3 fax machine) and use a Remote Access Code and other button presses to retrieve fax messages. Dial your fax number from a touch tone phone.
Fold R - 4 R E M O T E F A X O P T I O N S Retrieving Fax Messages Dial your fax number. When your machine answers, immediately enter your Remote Access Code (1 5 9 As soon as you hear two short beeps, use the dial pad to press 9 6 2.
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EQUIPMENT ATTACHMENT LIMITATIONS (For Canada Only) NOTICE: The industry Canada label identifies certified equipment. This certification means that the equipment meets telecommunications network protective, operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document(s). The Department does not guarantee the equipment will operate to the user’s satisfaction.
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® Brother International Corporation 100 Somerset Corporate Boulevard P.O. Box 6911 Bridgewater, NJ 08807-0911 USA Brother International Corporation (Canada) Ltd. 1 rue Hôtel de Ville, Dollard-des-Ormeaux, QC, CANADA H9B 3H6 Visit us on the World Wide Web http://www.brother.com These machines are made for use in the USA or CANADA only. We can not...