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Samsung SH37F User Manual
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Samsung SH37F User Manual

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SH37F
The colour and the appearance may differ depending on the product, and the
specifications are subject to change without prior notice to improve the performance.

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Summary of Contents for Samsung SH37F

  • Page 1 User Manual SH37F The colour and the appearance may differ depending on the product, and the specifications are subject to change without prior notice to improve the performance.

  • Page 2: Table Of Contents

    Table of contents Before Using the Product Using MDC Wall Mount Kit Specifications (VESA) Remote Control (RS232C) Copyright MDC Programme Installation/Uninstallation 46 Cable Connection Installation Safety Precautions Connection Uninstallation Symbols Control Codes Cleaning Connecting to MDC Storage Using MDC via RS-232C (serial data communications standards) Electricity and Safety Connecting and Using...
  • Page 3 Table of contents OnScreen Display Device ID Gamma PC Connection Cable Calibrated value Device ID Auto Set Display Orientation Source Content Orientation Advanced Settings Video Wall Aspect Ratio Dynamic Contrast Apply to Black Tone Video Wall Screen Protection Flesh Tone Auto Protection Time Network Status RGB Only Mode...
  • Page 4 Energy Saving Device Name Software Update Eco Sensor Update now Screen Lamp Schedule Auto update No Signal Power Off System Contact Samsung Auto Power Off Go to Home Temperature Control Accessibility Menu Transparency Reset All Device Manager High Contrast Keyboard Settings...
  • Page 5 Optimum Picture Quality and Afterimage Supported Video Formats Burn-in Prevention Optimum Picture Quality Prevention of Afterimage Burn-in Troubleshooting Guide Licence Requirements Before Contacting Samsung Terminology Customer Service Centre Testing the Product Checking the Resolution and Frequency Check the followings. Q & A...

  • Page 6: Before Using The Product

    © 2016 Samsung Electronics Samsung Electronics owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited. Microsoft, Windows are registered trademarks of Microsoft Corporation. VESA, DPM and DDC are registered trademarks of the Video Electronics Standards Association.

  • Page 7: Safety Precautions

    Safety Precautions Cleaning ― Exercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched. ― Take the following steps when cleaning. Caution ― The following images are for reference only. Real-life situations may differ from what is shown in the images.

  • Page 8: Storage

    Storage Connect the power plug to a grounded power socket (type 1 insulated devices only). Due to the characteristics of high-glossy products, using a UV humidifier nearby may create • An electric shock or injury may result. white-coloured stains on the product. ―...

  • Page 9: Installation

    DO NOT PLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON TOP OF THE PRODUCT. DO NOT INSTALL THE PRODUCT NEAR HEAT SOURCES. Only use the power cord provided with your product by Samsung. Do • A fire may result. not use the power cord with other products.
  • Page 10 SAMSUNG performance. • Be sure to consult Samsung Customer Service Centre if you want to install the product at such a place.

  • Page 11: Operation

    If the product is dropped or the outer case is damaged, turn off the Do not lift or move the product by pulling the power cord or any power switch and disconnect the power cord. Then contact Samsung cable. Customer Service Centre.
  • Page 12 • Your eyesight may deteriorate. cord when water or other foreign substances have entered the product. Then contact Samsung Customer Service Centre. • Product failure, an electric shock or fire may result. Do not hold the product upside-down or move it by holding the stand.
  • Page 13 Rest your eyes for more than 5 minutes for every 1 hour of product Be careful that children do not place the battery in their mouths use. when removed from the remote control. Place the battery in a location that children or infants cannot reach. •...

  • Page 14: Preparations

    Chapter 02 Preparations Checking the Components Components – Contact the vendor where you purchased the product if any components are missing. – The pictures may look different from Warranty card the actual components. Quick Setup Guide Regulatory guide Power cord (Not available in some locations) –...

  • Page 15: Parts

    ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice Parts to improve quality. Parts Description Control Panel Power button Use this button for turning the Display on and off. SOURCE button Select the connected input source.

  • Page 16: Reverse Side

    Port Description Reverse Side ― The colour and shape of parts may differ from what is shown. DVI/RGB/MAGICINFO IN DVI: Connects to a source device using a DVI cable or HDMI-DVI cable. RGB: Connects a D-SUB cable (via a DVI-RGB adapter) or a DVI-RGB cable Specifications are subject to change without notice to improve quality.

  • Page 17: Anti-Theft Lock

    Anti-theft Lock ― An anti-theft lock allows you to use the product securely even in public places. ― The locking device shape and locking method depend on the manufacturer. Refer to the user guide provided with your anti-theft locking device for details.

  • Page 18: Remote Control

    Remote Control ― Using other display devices in the same space as the remote control of this product can cause the other display devices to be inadvertently controlled. ― A button without a description in the image below is not supported on the product. POWER Power on the product.
  • Page 19 Display information about the current input TOOLS INFO Quickly select frequently used functions. source. Move to the upper, lower, left or right menu, or adjust an option's setting. Confirm a menu selection. Exit the current menu. RETURN EXIT Return to the previous menu. Manually select a connected input source HDMI from PC, DVI,...

  • Page 20: Connection Using An Ir Stereo Cable (Sold Separately)

    Connection Using an IR Stereo Cable (sold separately) Make sure to connect the external remote control sensor while the product is powered off. Then, power on the product. IR OUT Controlling more than one display product using IR IN your remote control •...

  • Page 21: Before Installing The Product (Installation Guide)

    Make sure to install the specified wall mount. Tilting Angle and Rotation 15 ˚ ― Contact Samsung Customer Service Centre for further details. • The product can be tilted at a maximum angle of 15 from a perpendicular wall surface.
  • Page 22 Figure 1.3 Side view Installation on an Indented Wall ― Contact Samsung Customer Service Centre for further details. Plane view Minimum 40 mm Minimum 70 mm Minimum 50 mm Minimum 50 mm Ambient temperature: Under 35 C ― When installing the product on an indented wall, allow at least the space specified above between the product and wall for ventilation and ensure that the ambient temperature is kept below 35 C.

  • Page 23: Using The Cover-Jack

    Using the COVER-JACK To protect your USB device from theft, install the COVER-JACK that came with the product. ― The following images are for reference only. Real-life situations may differ from what is shown in the images.

  • Page 24: Installing The Wall Mount

    We recommend you contact a technician for assistance when installing the wall mount bracket. Samsung Electronics is not responsible for any damage to the product or injury to yourself or others if you elect to install the wall mount on your own.

  • Page 25: Remote Control (Rs232C)

    Remote Control (RS232C) • Pin assignment 1 2 3 4 5 5 4 3 2 1 Cable Connection RS232C Cable Interface RS232C (9 pins) 6 7 8 9 9 8 7 6 TxD (No.2), RxD (No.3), GND (No.5) <Male type> <Female type>...
  • Page 26 LAN Cable • RS232C cable Connector: 9-Pin D-Sub to Stereo Cable • Pin assignment 1 2 3 4 5 6 7 8 -P2- -P1- -P1- -P1- -P2- -P2- Male type ---------- STEREO ---------- PLUG Pin No Standard Colour Signal ---------- (3.5ø) White and orange Orange...
  • Page 27 • Connector : RJ45 Cross LAN cable (PC to PC) Direct LAN cable (PC to HUB) RJ45 RJ45 RJ45 MDC Signal Signal <--------> <--------> Signal Signal <--------> <--------> <--------> <--------> <--------> <-------->...

  • Page 28: Connection

    Connection • Connection 2 ― Ensure you connect each of the adapters to the correct RS232C IN or OUT port on the product. • Connection 1 RJ45 RJ45 RS232C RS232C RS232C RS232C • Connection 3 RJ45 RS232C RS232C RS232C RS232C...

  • Page 29: Control Codes

    Control Codes Command type Command Value range Video Wall User Control 0x89 Viewing control state (Get control command) • All communications take place in hexadecimals. The checksum is calculated by adding up all values except the header. If a checksum adds up to be more than 2 digits as shown Header Command Data length...
  • Page 30 Power control Volume control • Function • Function A product can be powered on and off using a PC. The volume of a product can be adjusted using a PC. • Viewing power state (Get Power ON / OFF Status) •...
  • Page 31 ― DVI_video, HDMI1_PC and HDMI2_PC cannot be used with the Set command. They only Input source control respond to "Get" commands. • Function ― This model does not support HDMI1, HDMI1_PC, HDMI2 and HDMI2_PC ports. The input source of a product can be changed using a PC. ―...
  • Page 32 Screen mode control • Header Command Data length Ack/Nak r-CMD Val1 Checksum • Function The screen mode of a product can be changed using a PC. 0xAA 0xFF 0x18 "ERR" Screen mode cannot be controlled when the Video Wall function is enabled. "ERR": A code showing what error has occurred •...
  • Page 33 PIP On/Off control Auto adjustment control (PC and BNC only) • Function • Function The PIP mode of a product can be turned on or off using a PC. Automatically adjust the PC system screen using a PC. ― Only available on models that have the PIP function. •...
  • Page 34 Video Wall Mode Control Safety Lock • Function • Function Video Wall mode can be activated on a product using a PC. PC can be used to turn the Safety Lock function on or off on a product. This control is only available on a product whose Video Wall is enabled.
  • Page 35 Video Wall On • Header Command Data length Ack/Nak r-CMD Val1 Checksum • Function Turn Video Wall on or off on the product from your computer. 0xAA 0xFF 0x84 • Get Video Wall On/Off Status "ERR": A code showing what error has occurred Header Command Data length...
  • Page 36 10x10 Video Wall Model 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x1F 0x11 0x12 0x13 0x14 0x15 0x16 0x17 0x18 0x19 0x1A 0x1B 0x1C 0x1D 0x1E 0x2F 0x21 0x22 0x23 0x24 0x25 0x26 0x27 0x28...
  • Page 37 Wall_SNo: Product Number code assigned to the product 10x10 Video Wall Model : ( 1 ~ 100) Set Number Data 0x01 0x02 0x63 0x64 • Header Command Data length Ack/Nak r-CMD Val1 Val2 Checksum 0xAA 0xFF 0x89 Wall_Div Wall_SNo • Header Command Data length...

  • Page 38: Connecting And Using A Source Device

    Chapter 03 Connecting and Using a Source Device Before Connecting Connecting to a PC • Do not connect the power cable before connecting all other cables. Pre-connection Checkpoints Ensure you connect a source device first before connecting the power cable. •...

  • Page 39: Connection Using A Dvi Cable (Digital Type)

    Connection using a DVI cable (Digital type) Connection Using an HDMI-DVI Cable After connecting a computer to the product with an HDMI-DVI cable, make sure to configure the settings as shown below to enable the video and audio from the computer. •...

  • Page 40: Connection Using An Hdmi Cable

    VESA standards. Using a DP cable that is not VESA compliant may cause the product to function improperly. Samsung Electronics shall not be held responsible for any issues from using a cable that is not VESA compliant.

  • Page 41: Connecting An External Monitor

    Connecting an External Monitor • Do not connect the power cable before connecting all other cables. Ensure you connect a source device first before connecting the power cable. ― Connecting parts may differ in different products. ― The DAISY CHAIN port is only available when the input source is PC, DVI, HDMI (PC connection), DisplayPort, MagicInfo...

  • Page 42: Connecting To A Video Device

    Connecting to a Video Device • Do not connect the power cable before connecting all other cables. Ensure you connect a source device first before connecting the power cable. • You can connect a video device to the product using a cable. ―...

  • Page 43: Connection Using An Hdmi Cable

    Connecting to an Audio System Connection Using an HDMI Cable Using an HDMI cable or HDMI to DVI Cable (up to 1080p) ― Connecting parts may differ in different products. • For better picture and audio quality, connect to a digital device using an HDMI cable. •...

  • Page 44: Connecting The Lan Cable

    Connecting the LAN Cable ― Connecting parts may differ in different products. RJ45 • Use Cat7(*STP Type) cable for the connection. *Shielded Twist Pair.

  • Page 45: Changing The Input Source

    Changing the Input source Source allows you to select a variety of sources and change source device names. You can display the screen of a source device connected to the product. Select a source from source list to display the screen of the selected source. ―...

  • Page 46: Using Mdc

    Chapter 04 Using MDC Multiple display control "MDC" is an application that allows you to easily control multiple display devices simultaneously using a PC. - For details on how to use the MDC programme, refer to Help after installing the programme. The MDC programme is available on the website. MDC Programme Installation/ In the displayed "Destination...

  • Page 47: Connecting To Mdc

    Connecting to MDC Using MDC via RS-232C (serial data communications standards) An RS-232C serial cable must be connected to the serial ports on the PC and monitor. RS232C IN Monitor 1 RS232C OUT RS232C IN RS232C OUT RS232C IN Monitor 2 Computer...

  • Page 48: Using Mdc Via Ethernet

    Using MDC via Ethernet Enter the IP for the primary display device and connect the device to the PC. Display devices can be connected to each other using a LAN cable. Connection using a direct LAN cable ― Multiple products can be connected using the RJ45 port on the product and the LAN ports on the HUB. Computer RJ45 Monitor 1...
  • Page 49 Connection using a cross LAN cable ― Multiple products can be connected using the RS232C IN / OUT port on the product. RS232C IN Monitor 1 RS232C OUT RJ45 RS232C OUT RS232C IN Monitor 2 Computer...

  • Page 50: Home Feature

    Chapter 05 Home feature This feature is provided in Support → Go to Home. Accessible using the HOME button on the remote control. ― To use the Player Player feature, set Play via MagicInfo in System. Play a range of content such as channels with schedules assigned, templates or files. Play channels or content using any of the following methods.

  • Page 51: Approving A Connected Device From The Server

    Approving a connected device from the server Select Device from the top menu bar. Approving the Lite server • MagicInfo Mode Lite Server Network Settings. Approve and use the Lite server now. ― First configure the server Network Settings before device approval. Access the server you have assigned to your device.
  • Page 52 Enter the information required to approve the device. When the device is approved by the server, the schedule registered in the selected group will be downloaded to the device. The schedule will run after it is downloaded. ― For further details on how to configure a schedule, refer to the <MagicInfo Lite Server user's manual>.
  • Page 53 Approving the Premium server Select Device from the top menu bar. • MagicInfo Mode Premium Server Network Settings. Approve and use the Premium server now. ― First configure the server Network Settings before device approval. Access the server you have assigned to your device. Select Premium from the menus on the left.
  • Page 54 Enter the information required to approve the device. When the device is approved by the server, the schedule registered in the selected group will be downloaded to the device. The schedule will run after it is downloaded. ― For further details on how to configure a schedule, refer to the <MagicInfo Premium Server user's manual>.

  • Page 55: Network Channel

    Network Channel Device : All Content : All Sort by : File Name Options Player 1 / 5 item(s) Browse and play content stored on the selected device. Play content, templates and schedules configured on the server. • You can view whether the server is connected (approval) in the Player menu screen.

  • Page 56: Available Features In The Player Page

    Available features in the Player page Player list page provides the following features. • Device Select either Internal to search for a desired device list. – Internal • Content Select a content type as criterion to search for a desired content list. –...

  • Page 57: Player Page Settings Menu

    Player page Settings menu Default Storage Select the storage location that you want to download scheduled channels from the network to. Settings • Internal Picture Size Settings Set the screen size for content. Select the storage location that you want to download scheduled Picture Size is set to Video...
  • Page 58 Default content This default content will be displayed if you run a channel while no programmes are scheduled on the channel. • None Safely Remove Safely removes USB memory Reset Restore all the values under Settings to the default when the product was purchased.

  • Page 59: When Content Is Running

    When Content is Running Press the INFO button on the remote control. • Current time • Type : Type of channel currently playing Viewing the details of the content that is running ― Only applicable during Network Channel Local Channel playback.
  • Page 60 Changing the settings for the content that is Press the TOOLS button on the remote control during content playback to configure settings such as Picture Mode. running • Playlist View a list of content items currently playing. • Music Set the background music for the content currently playing. •...

  • Page 61: File Formats Compatible With Player

    File Formats Compatible with Player Sound output restrictions • More than one sound output cannot be used. • Supported file systems include FAT32 and NTFS. • Playback priority: Flash file > network BGM > local BGM > video file in the main frame •...
  • Page 62 Contents File Extension Container Video Codec Resolution Frame rate Bit rate Audio Codec (fps) (Mbps) *.avi DivX 3.11 / 4.x / 5.x / 6.x 1920 x 1080 6~30 *.mkv LPCM *.asf MPEG4 SP / ASP *.wmv HE-AAC *.mp4 *.mov H.264 BP / MP / HP *.3gp MPEG(MP3) *.vro...
  • Page 63 Video Audio Image • 3D video is not supported. • Audio content with a Bit rate or • Compatible image file format : JPEG, PNG, Frame rate larger than the rate • Content with a resolution larger than the specified in the table above can resolution specified in the table above is not –...
  • Page 64 Flash Power Point • Flash player 11.0 and older and Flash Air 3.0 • Compatible document file formats • Compatible document file formats and older versions are supported. – Extension : ppt, pptx – Extension : pdf • Flash Animation –...
  • Page 65 WORD Template files Streaming • Compatible document file • Creation/editing/playback are • Supported in Network • Supported streaming formats only available in Template. Channel Local Channel protocols: mms, RTP, HTTP – Extension : .doc, .docx • Compatible document file • Only video content is –...

  • Page 66: File Formats Compatible With Videowall

    File Formats Compatible with Videowall ― Refer to the <MagicInfo Server user's manual> for further details. Video Image • 3D video is not supported. • Compatible image file format : Jpeg, bmp, png • Content with a resolution larger than the resolution specified in the •...
  • Page 67 Restrictions • Only one video (Video) file can be played per client. ― Different content files can be played on the displays of a video wall. Two video (Video) files cannot be played on a single display of a video wall. Available Not available Available...

  • Page 68: Schedule

    Schedule Available features in the Schedule page Schedule page provides the following features. HOME → Schedule → ENTER E • Type – Local: Add or edit schedules. – Network: View the network schedule configured on the server. Schedule Type : Local Device : Internal Options •...
  • Page 69 Configuring channel schedules Play media content such as videos, photos and music at a desired time. Select a channel to configure. Select video, music and photo content you want to apply to the channel schedule. Set the time to play the schedule. (Start Time Stop Time)

  • Page 70: Clone Product

    Clone Product Export the product settings to a USB device or load the settings via a USB device. This option is useful when assigning the same settings to several products. When USB does not contain a duplicate file HOME → Clone Product →...

  • Page 71: Id Settings

    ID Settings Assign an ID to a set. Device ID HOME → ID Settings → ENTER E Enter the ID number of the product connected to the input cable for input signal reception. (Range: 0~224) ― Press u/d to select a number, and press E. ―...

  • Page 72: Video Wall

    Video Wall Customise the layout of multiple displays that are connected to form a video wall. In addition, display part of a whole picture or repeat the same picture on each of the connected multiple displays. To display multiple images, refer to MDC Help or the MagicInfo user guide. Some models may not support the HOME →...

  • Page 73: Video Wall

    Video Wall You can activate or deactivate Video Wall. To organise a video wall, select On. • Horizontal x Vertical This feature automatically splits a videowall display based on a videowall matrix configuration. Enter the videowall matrix. The videowall display is split based on the configured matrix. The number of vertical or horizontal display devices can be set within the range 1 and 15. ―...

  • Page 74: Network Status

    Network Status Check the current network and Internet connection. HOME → Network Status → ENTER E Network Status – The displayed image may differ depending on the model.

  • Page 75: Picture Mode

    – To download the Advanced Color Management programme, visit www.samsung.com/displaysolutions. • BD Wise Provides the optimal picture quality for Samsung DVD, Blu-ray and Home Theatre products which support Wise. When BD Wise is turned On, the picture mode is automatically changed to the optimal resolution.

  • Page 76: On/Off Timer

    ― You must set On/Off Timer Clock Set before you can use this feature. On Timer HOME → On/Off Timer → ENTER E On Timer so that your product turns on automatically at a time and on a day of your choosing. The power is turned on with the specified volume or input source.

  • Page 77: Off Timer

    Off Timer Set the off timer (Off Timer) by making a selection from one of the seven options. (Off Timer 1 Off Timer • Setup: Select Off, Once, Everyday, Mon~Fri, Mon~Sat, Sat~Sun or Manual. If you select Manual, you can choose the days you want Off Timer to turn off your product.

  • Page 78: Ticker

    Ticker Input text while a video or image is displayed and display the text on the screen. • • Message: Enter a message to display on the screen. HOME → Ticker → ENTER E • Time: Set the Start Time End Time to display a Message.

  • Page 79: Url Launcher

    URL Launcher For details on how to use the URL Launcher feature, contact the dealer the product was purchased from. ― To use the URL Launcher feature, set Play via URL Launcher in System. HOME → URL Launcher → ENTER E SSSP 3.0 Change URL URL Launcher...

  • Page 80: Screen Adjustment

    • BD Wise – The displayed image may differ depending on the model. Provides the optimal picture quality for Samsung DVD, Blu-ray and Home Theatre products which support Wise. When BD Wise is turned On, the picture mode is automatically changed to the optimal resolution.

  • Page 81: Backlight / Contrast / Brightness / Sharpness / Colour / Tint (G/R)

    Backlight / Contrast / Brightness Your product has several options for adjusting picture quality. / Sharpness / Colour / Tint (G/R) Picture Mode Picture Mode settings Adjustable options Shops & Shopping Centres, Videos/Images Backlight Contrast Brightness Sharpness Offices & Schools, Terminals &...

  • Page 82: Colour Temperature

    Colour Temperature Adjust the colour temperature (Red / Green / Blue). (Range: 2800K–16000K) ― Enabled when Colour Tone is set to Off. ― Colour Temperature is disabled if Picture Mode is set to Calibration Wise. MENU m → Picture → Colour Temperature →...

  • Page 83: White Balance

    White Balance 2 Point Adjust the colour temperature for a more natural picture. MENU m → Picture → White Balance → ENTER E • R-Offset G-Offset / B-Offset: Adjust each colour’s (red, green, blue) darkness. • R-Gain G-Gain / B-Gain: Adjust each colour’s (red, green, blue) brightness. •...

  • Page 84: Gamma

    Select whether to apply the brightness, colour, gamma and uniformity settings customised using the colour calibration programme Advanced Colour Management to the Information and Advertisement modes. • Don't apply Apply ― To download the Advanced Colour Management programme, visit www.samsung.com/displaysolutions. MENU m → Picture → Calibrated value →...

  • Page 85: Advanced Settings

    Advanced Settings Picture Mode Picture Mode settings Adjustable options Shops & Shopping Centres, Videos/Images Dynamic Contrast Black Tone Flesh Tone Offices & Schools, Video Wall Only Mode Colour Space MENU m → Picture → Advanced Settings → ENTER E Text Dynamic Contrast Black Tone Advanced Settings...

  • Page 86: Dynamic Contrast

    Dynamic Contrast Advanced Settings Adjust the screen contrast. Dynamic Contrast High • Medium High Black Tone Darkest Black Tone Flesh Tone Select the black level to adjust the screen depth. RGB Only Mode • Dark Darker Darkest Colour Space Native Flesh Tone Motion Lighting Emphasise pink...

  • Page 87: Picture Options

    Picture Options Picture Mode Picture Mode settings Adjustable options Shops & Shopping Centres, Videos/Images Colour Tone Digital Clean View MPEG Offices & Schools, Terminals & Noise Filter HDMI Black Level Film Mode MENU m → Picture → Picture Options → ENTER E Stations, Video Wall Dynamic Backlight...

  • Page 88: Colour Tone

    Colour Tone Picture Options Picture Mode is set to Text Colour Tone • Cool Standard Warm Picture Mode is set to Videos/Images BD Wise Digital Clean View • Cool Standard Warm1 Warm2 MPEG Noise Filter ― If Picture Mode is set to Calibration, Colour Tone is disabled.

  • Page 89: Hdmi Black Level

    HDMI Black Level Picture Options Selects the black level on the screen to adjust the screen depth. Colour Tone • Auto Normal ― Available only in HDMI, DisplayPort mode (AV Timing : 480p, 576p, 720p, 1080i, 1080p). Digital Clean View MPEG Noise Filter Film Mode HDMI Black Level...

  • Page 90: Picture Size

    Picture Size choose size and aspect ratio picture displayed on screen. Picture Size MENU m → Picture → Picture Size → ENTER E ― Different screen adjustment options are displayed depending on the current input source. • 16:9: Sets the picture to 16:9 wide mode.

  • Page 91: Position

    Position Adjusts the picture position. Position is only available if Picture Size is set to Zoom1, Zoom2, Screen Fit or Custom. ― To use the Position function after selecting Zoom1, Zoom2, Screen Fit or Custom, follow these steps. Press the d button to select Position. Press the E button. Picture Size Press the u or d button to move the picture up or down.

  • Page 92: Resolution

    Resolution If the picture is not normal even when the resolution of the graphics card is one of the following, you can optimise the picture quality by selecting the same resolution for the product as the PC using this menu. Available resolutions: 1024x768 1280x768...

  • Page 93: Auto Adjustment

    Auto Adjustment Adjust frequency values/positions and fine tune the settings automatically. MENU m → Picture → Auto Adjustment → ENTER E Picture Auto Adjustment – Available in mode only. – The displayed image may differ depending on the model. PC Screen Adjustment •...

  • Page 94: Picture Off

    Picture Off Selecting Picture Off switches off the screen. The volume is not disabled. MENU m → Picture → Picture Off → ENTER E Picture Picture Off – The displayed image may differ depending on the model. Reset Picture Resets your current picture mode to its default settings. MENU m →...

  • Page 95: Onscreen Display

    Chapter 07 OnScreen Display Display Orientation Source Content Orientation Set the orientation of content from external devices connected to the product. MENU m → OnScreen Display → Display Orientation → ENTER E • Landscape: Display the screen in landscape mode (default). •...

  • Page 96: Screen Protection

    Screen Protection Auto Protection Time If the screen displays a still image for a certain period of time you define, the product activates the screen saver to prevent the formation of burnt in ghost images on the screen. MENU m → OnScreen Display →...
  • Page 97 Timer Screen Burn Protection You can set the timer for Screen Burn Protection. Pixel Shift Screen Burn Protection feature stops automatically after a specified period of time. Timer Timer Immediate display Repeat: Display the image retention-preventive pattern set in Mode at specified time intervals(Period).
  • Page 98 Immediate display Screen Burn Protection Select the screen saver you want to display immediately. Pixel Shift • Pixel Rolling bar Fading screen Timer Side Grey Immediate display When the screen is set to 4:3 aspect ratio, adjust the brightness of white margins on sides to protect the screen. •...

  • Page 99: Message Display

    Message Display Scheduled Channel Info Select whether to display channel information in the schedule. MENU m → OnScreen Display → Message Display → ENTER E • Source Info Message Display Select whether to display the source OSD when the input source changes. Scheduled Channel Info •...

  • Page 100: Menu Language

    Menu Language Set the menu language. ― A change to the language setting will only be applied to the onscreen menu display. It will not be applied to other functions on your PC. MENU m → OnScreen Display → Menu Language →...

  • Page 101: Sound Adjustment

    Chapter 08 Sound Adjustment Sound Configure the sound ( ) settings for the product. HDMI Sound Select whether to hear from AV(HDMI) or PC(DVI). • AV(HDMI) PC(DVI) MENU m → Sound → HDMI Sound → ENTER E Sound HDMI Sound AV(HDMI) Speaker Settings –...

  • Page 102: Speaker Settings

    Speaker Settings Sound Output • External Receiver ― If there is no video signal, both the products speakers and the external speakers will be mute. MENU m → Sound → Speaker Settings → ENTER E Sound Speaker Settings – The displayed image may differ depending on the model.

  • Page 103: Network Status

    Chapter 09 Network Network Status Network Settings MENU m → Network → Network Status → ENTER E MENU m → Network → Network Settings → ENTER E You can check the current network and Internet status. Configure network settings to use various smart hub features such as Internet search, content sharing through a home network and feature updates.

  • Page 104: Network Settings (Wired)

    Network Settings (Wired) • Depending on how your network is configured, you may be able to attach your product to your LAN by connecting the LAN port on the back of your product directly to a network wall outlet using a LAN cable. Connecting to a Wired Network See the diagram below.
  • Page 105 Set the network connection to use Internet services such as perform software upgrades. In the pop-up menu that appears, click Status. Automatic Network Settings (Wired) On the dialog that appears, click the Support tab. Connect to the network using a LAN cable. On the Support Tab, click the Details button.

  • Page 106: Multimedia Device Settings

    Multimedia Device Settings Server Access Select a method to connect the server network. MENU m → Network → Multimedia Device Settings → ENTER E • Allow Deny Allow other devices such as smart phones and tablets on your network, to share content with FTP Mode your product.

  • Page 107: System

    Chapter 10 System Accessibility Menu Transparency Adjust transparency of menu box. MENU m → System → Accessibility → ENTER E • High Medium High Contrast Accessibility Set the background and font to high-contrast colours in Menu. Menu transparencies become opaque when the Menu Transparency Medium option is selected.

  • Page 108: Setup

    Setup Initial settings (System) Go through the initial setup steps like you did the first time you used this product. ― Enter your 4 digit PIN number. The default PIN number is “0-0-0-0". MENU m → System → Setup → ENTER E If you want to change the PIN number, use the Change PIN function.

  • Page 109: Time

    Time You can configure Clock Set Sleep Timer. You can also set the product to automatically turn on or off at a specified time using the Timer function. ― Press the INFO button if you want to view the current time. MENU m →...

  • Page 110: Auto Source Switching

    Auto Source Switching Turning on the display with Auto Source Switching On, and the previous video source selection is not active, the display will automatically search the different video input sources for active video. Auto Source Switching MENU m → System →...

  • Page 111: Power Control

    Power Control Auto Power On This feature automatically turns on the product as soon as it is plugged in. Pressing the power button is not needed. MENU m → System → Power Control → ENTER E • PC module power Power Control The PC module can be turned on/off separately from the LFD.

  • Page 112: Standby Control

    Standby Control Power Control You can set the screen standby mode to be applied when an input signal is received. Auto Power On • Auto Power-saving mode will activate if no input signals are detected even though a source device is connected to PC module power the display.

  • Page 113: Eco Solution

    Eco Solution Energy Saving Reduce the power consumption by adjusting the screen brightness. MENU m → System → Eco Solution → ENTER E • Medium High Eco Sensor Eco Solution To enhance your power savings, the picture settings will automatically adapt to the light in the room. Energy Saving •...

  • Page 114: Screen Lamp Schedule

    Screen Lamp Schedule Eco Solution Screen Lamp Schedule Energy Saving Enable or disable the lamp schedule. Eco Sensor • Screen Lamp Schedule Schedule 1, Schedule 2 No Signal Power Off Auto Power Off 4 hours Time The panel brightness will change to the brightness set in Lamp at a specified time.

  • Page 115: Temperature Control

    Temperature Control This function detects the internal temperature of the product. You can specify the temperature range that is acceptable. The default temperature is set to 77 C. MENU m → System → Temperature Control → ENTER E The recommended operating temperature for this product is 75 to 80 C (based on an ambient temperature of 40 C). ―...

  • Page 116: Device Manager

    Device Manager Configure options for external input devices connected to the product. Keyboard Settings MENU m → System → Device Manager → ENTER E Connecting a keyboard to the product displays the Keyboard Settings menu. Device Manager Select Keyboard Keyboard Settings Select a keyboard you want to use from the available connected keyboards.

  • Page 117: Mouse Settings

    Mouse Settings Device Manager Connecting a mouse to the product displays the Mouse Settings menu. Keyboard Settings Select Mouse Mouse Settings Configure mouse connection settings or options for connected mouse devices. Pointer Settings ― Among connected mouse devices, only one mouse can be used. Mouse Options –...

  • Page 118: Pointer Settings

    Pointer Settings Device Manager Specify the pointer size, speed and shape. Keyboard Settings Pointer Size Mouse Settings Specify the pointer size. Pointer Settings • Small Medium Large Extra Large Pointer Speed – The displayed image may differ depending on the model. Specify the pointer speed.

  • Page 119: Play Via

    Play via Select the appropriate Play via mode depending on the environment where you are using the product. The home screen may be different depending on the setting. • MagicInfo URL Launcher MENU m → System → Play via → ENTER E System Play via MagicInfo...

  • Page 120: Security

    Security Safety Lock ― Enter your 4 digit PIN number. The default PIN number is “0-0-0-0". If you want to change the PIN number, use the Change PIN function. MENU m → System → Security → ENTER E • Security All the menus and buttons of the product and remote control, except for the LOCK button on the remote control, will be locked by the Safety Lock...

  • Page 121: General

    General Smart Security Security provided to protect your TV and connected storage devices against viruses includes. MENU m → System → General → ENTER E Smart Security General Use this option to turn Smart Security protection On/Off. • Smart Security Scan BD Wise Inspect the TV and connected storage devices to check for viruses.

  • Page 122: Bd Wise

    BD Wise General Provides the optimal picture quality for Samsung DVD, Blu-ray and Home Theatre products which support Wise. Smart Security When BD Wise is turned On, the picture mode is automatically changed to the optimal resolution. • BD Wise ―...

  • Page 123: Anynet+ (Hdmi-Cec)

    BD Wise Samsung product remote. The Anynet+ system can be used only with Samsung devices that have the Anynet+ feature. To be sure your Samsung device has this feature, check if there is an Anynet+ logo on it. Anynet+ (HDMI-CEC) ―...
  • Page 124 Auto Turn Off Anynet+ (HDMI-CEC) Setting an Anynet+ Device to turn automatically when the product is turned off. Anynet+ (HDMI-CEC) • ― If Auto Turn Off is set to Yes, running external devices will turn off at the same time as the product powers off. Auto Turn Off ―...

  • Page 125: Troubleshooting For Anynet

    Troubleshooting for Anynet+ Problem Possible Solution Anynet+ does not work. • Check if the device is an Anynet+ device. The Anynet+ system supports Anynet+ devices only. • Check if the Anynet+ device power cord is properly connected. • Check the Anynet+ device’s Video/Audio/HDMI cable connections. •...
  • Page 126 Problem Possible Solution The connected device is not • Check whether or not the device supports Anynet+ functions. displayed. • Check whether or not the HDMI cable is properly connected. • Check whether Anynet+ (HDMI-CEC) is set to in the System menu.

  • Page 127: Hdmi Hot Plug

    HDMI Hot Plug General This feature is used to activate the time delay to turn on a DVI/HDMI source device. Smart Security • BD Wise DivX® Video On Demand Anynet+ (HDMI-CEC) Shows the registration code authorised for the product. HDMI Hot Plug If you connect to the DivX®...

  • Page 128: Reset System

    Reset System This option returns the current settings under system to the default factory settings. MENU m → System → Reset System → ENTER E System Reset System – The displayed image may differ depending on the model.

  • Page 129: Support

    Chapter 11 Support Software Update Contact Samsung MENU m → Support → Software Update → ENTER E MENU m → Support → Contact Samsung → ENTER E Software Update menu lets you upgrade your product software to the latest version.

  • Page 130: Playing Photos, Videos And Music (Media Play)

    • Before connecting a USB device to the product, back up files to ensure your data is not damaged or lost. Samsung Electronics is not liable for any damage or loss of data. • Do not remove a USB device while it is loading.
  • Page 131 Compatible devices with media play • Some USB digital cameras, smartphones and audio devices may not be compatible with the product. • Media play is only compatible with USB MSC devices. • MSC device refers to a Mass Storage Class Bulk-Only Transport device. Examples of MSC devices include Thumb drives, Flash card readers and USB HDDs.

  • Page 132: Using A Usb Device

    Using a USB device Connecting a USB device Turn on your product. Connect a USB device containing photo, music and/or movie files to the USB port on the back or side panel of the product. Player page automatically appears as soon as a USB device connects to the product. ―...

  • Page 133: Playing Media Content From A Pc/Mobile Device

    Playing media content from a PC/mobile device Approving a PC/mobile device connection Play photos, videos or music saved on a PC or mobile device. To play media content from a PC or mobile device on the product, the connection with the PC or mobile device must be approved. Press SOURCE on the remote control.

  • Page 134: Features Provided In The Media Content List Page

    Features provided in the media content list page SOURCE → Source → The media content list page on a storage device provides the following features. • Sort by Rearrange the media content list under the selected file format in a desired view mode. –...

  • Page 135: Menu Items In The Media Content List Page

    Menu items in the media content list page Option Name Operations Photos Videos Music Slide Show Start a slideshow. ― This menu item is not available if Sort by is set to Folder. Encoding Select an encoding language if the title of media content appears corrupted.

  • Page 136: Available Buttons And Features During Photo Playback

    Available buttons and features during photo playback Pressing the E or TOOLS button displays the following buttons. The RETURN button makes the buttons disappear. • Pause Play Start or stop a slideshow. Using a slideshow, it is possible to play all photos in a folder. •...

  • Page 137: Available Buttons And Features During Video Playback

    Available buttons and features Option Name Operations during video playback Select Scene Thumbnails: Select a scene and play the video from the scene. ― Thumbnails is not available if 1) the thumbnail of the video is not extracted yet, 2) the video contains audio only or 3) the video play time is shorter than 60 seconds.

  • Page 138: Available Buttons And Features During Music Playback

    Available buttons and features during music playback • Pause Play Pause or play music. • Rewind Fast Forward Rewind or fast forward music. Speed up playback up to 3x, if required. To play the previous music file, select ∂ twice. •...

  • Page 139: Supported Subtitle And Media Play File Formats

    Supported Subtitle and Media play file formats Subtitle External Internal • MPEG-4 timed text (.ttxt) • Xsub Container: AVI • SAMI (.smi) • SubStation Alpha • SubRip (.srt) Container: MKV • SubViewer (.sub) • Advanced SubStation Alpha • Micro DVD (.sub or .txt) Container: MKV •...

  • Page 140: Supported Music File Formats

    Supported music file formats File Extension Type Codec Comments *.mp3 MPEG MPEG1 Audio Layer 3 *.m4a, *.mpa, *.aac, *.3ga MPEG4 *.flac FLAC FLAC The Seek (jump) function is not supported. Supports up to 2 channel Supported Video Formats • Video content will not play, or not play correctly, if there is an error in the content or the container. •...
  • Page 141 File Container Video Codec Resolution Frame rate Bit rate Audio Codec Extension (fps) (Mbps) *.avi DivX 3.11 / 4.x / 5.x / 6.x 1920 x 1080 6~30 *.mkv LPCM *.asf ADMPCM MPEG4 SP / ASP *.wmv (IMA, MS) *.mp4 *.mov HE-AAC H.264 BP / MP / HP *.3gp...

  • Page 142: Troubleshooting Guide

    Chapter 13 Troubleshooting Guide Requirements Before Contacting Samsung Customer Service Centre Before calling Samsung Customer Service Centre, test your product Testing the Product as follows. If the problem persists, contact Samsung Customer Service Check if your product is operating normally by using the product test function.

  • Page 143: Check The Followings

    Check the followings. Installation issue (PC mode) The screen keeps switching on and off. Check the cable connection between the product and PC, and ensure the connection is secure. Blank spaces are found on all four sides of the screen when The blank spaces found on the screen have nothing to do with the product.
  • Page 144 Screen issue The screen is not clear. The screen is blurry. Adjust Coarse and Fine. Remove any accessories (video extension cable, etc) and try again. Set the resolution and frequency to the recommended level. The screen appears unstable and shaky. Check that the resolution and frequency of the PC and graphics card are set within a range compatible with the product.
  • Page 145 Lines (red, green or blue) are displayed on the screen. These lines are displayed when there is a defect in DATA SOURCE DRIVER IC on the monitor. Contact a Samsung Service Centre to resolve the issue. The display looks unstable and then freezes.
  • Page 146 Sound issue There is no sound. Check the connection of the audio cable or adjust the volume. Check the volume. The volume is too low. Adjust the volume. If the volume is still low after turning it up to the maximum level, adjust the volume on your PC sound card or software programme.
  • Page 147 Remote control issue The remote control does not work. Make sure that the batteries are correctly in place (+/-). Check if the batteries are flat. Check for power failure. Make sure that the power cord is connected. Check for any special lighting or neon signs switched on in the vicinity. Source device issue A beeping sound is heard when my PC is booting.
  • Page 148 Other issue The product smells like plastic. The plastic smell is normal and disappears over time. The monitor appears tilted. Remove and then attach the stand again to the product. Audio or video cuts out intermittently. Check the cable connection and connect it again if required. Using a very hard or thick cable may corrupt audio and video files.
  • Page 149 Other issue The IR sensor is not functioning. Make sure the sensor light turns on when a button is pressed on the remote control. In power-saving mode, when the input source is Go to System → Power Control and set Max.

  • Page 150: Q & A

    Q & A Question Answer How can I change the frequency? Set the frequency on your graphics card. • Windows 7: Go to Control Panel → Appearance and Personalization → Display → Adjust resolution → Advanced Settings → Monitor and adjust the frequency in Monitor Settings. •...

  • Page 151: Specifications

    Chapter 14 Specifications General – Size Model Name SH37F Panel Size 37 CLASS (37.0 inches / 93.9 cm) Display area 899.712 mm (H) x 253.044 mm (V) 35.42 inches (H) x 9.96 inches (V) – Display area Power Supply AC 100 to 240 VAC (+/- 10%), 60 / 50 Hz ± 3 Hz Refer to the label at the back of the product as the standard voltage can vary in different countries.
  • Page 152 ― This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. ― For detailed device specifications, visit the Samsung Electronics website.

  • Page 153: Preset Timing Modes

    ― Check the frequency when you exchange a CDT product (connected to a PC) for an LCD product. If the LCD product does not support 85Hz, change the vertical frequency to 60Hz using the CDT product before you exchange it with the LCD product. Model Name SH37F Synchronization Horizontal Frequency...
  • Page 154 Resolution Horizontal Frequency Vertical Frequency Pixel Clock Sync Polarity (kHz) (Hz) (MHz) (H/V) VESA, 800 x 600 35.156 56.250 36.000 VESA, 800 x 600 37.879 60.317 40.000 VESA, 800 x 600 48.077 72.188 50.000 VESA, 800 x 600 46.875 75.000 49.500 VESA, 1024 x 768 48.363...

  • Page 155: Appendix

    External impact or drop. ― When the service is requested, in spite of in warranty, we may charge you for a visit from a • Use of supplies or separatly sold product unspecified by Samsung. service technician in the following cases. •...

  • Page 156: Optimum Picture Quality And Afterimage Burn-In Prevention

    Optimum Picture Quality and Afterimage Black Matrix Colour-Filter Common Electrode (ITO) Burn-in Prevention Optimum Picture Quality Source Drain • Due to the nature of the manufacturing of this product, approximately 1 pixel per million (1ppm) may be brighter or darker on the panel. This does not affect product performance. –...
  • Page 157 Preventing afterimage burn-in • Regular Text colour Change – Use bright colours of similar brightness. ― The best way to protect the product from afterimage burn-in is switching the power off or Interval: Change text colour and background colour every 30 minutes setting the PC or system to run a screen saver when not in use.

  • Page 158: Licence

    DTS, the Symbol, and DTS and the Symbol together are registered trademarks & DTS Studio Sound is a trademark of DTS, Inc. ©2012 DTS, For information on the Open Source Licence Notice, contact the Samsung Customer Centre Inc. All Rights Reserved.

  • Page 159: Terminology

    Terminology Plug & Play____ Plug & Play is a DVD (Digital Versatile Disc)____ 480i / 480p / 720p / 1080i / Non-interlace Mode and Interlace Vertical Frequency____ The product displays a single image many times function that allows the automatic DVD refers to a CD-sized mass 1080p____ Each of the scanning Mode____ Non-interlace mode...

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