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Toshiba PORTEGE Z20t-C Series User Manual
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Toshiba PORTEGE Z20t-C Series User Manual

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PORTÉGÉ Z20t-C
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Satellite Pro Z20t-C
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Summary of Contents for Toshiba PORTEGE Z20t-C Series

  • Page 1 User's Manual PORTÉGÉ Z20t-C PORTÉGÉ WT20-C Satellite Pro Z20t-C Series...

  • Page 2: Table Of Contents

    General Precautions ................1-15 Safety Icons ..................1-18 Chapter 2 Getting Started Equipment checklist ................2-1 TOSHIBA Keyboard Dock ..............2-1 Operating mode ..................2-2 Short model name ................. 2-3 Conventions ................... 2-3 Using your computer for the first time ..........2-4 Turning off the power ................
  • Page 3 Utilities and Applications ..............5-1 Special features ..................5-3 TOSHIBA Desk Band ................5-5 TOSHIBA Password Utility ..............5-6 TOSHIBA HWSetup ................5-8 Using the TOSHIBA Sleep Utility ............5-9 TOSHIBA PC Health Monitor .............. 5-11 TOSHIBA Setup Utility ................ 5-13 Chapter 6 Troubleshooting Problem-solving process ..............
  • Page 4 User's Manual...

  • Page 5: Chapter 1 Legal, Regulatory, And Safety

    Copyright, Disclaimer and Trademarks Copyright © 2016 Toshiba Client Solutions Co., Ltd. All Rights Reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of TOSHIBA. No patent liability is assumed, with respect to the use of the information contained herein.

  • Page 6: Regulatory Information

    Only peripherals complying with the FCC class B limits might be attached to this equipment. Operation with non-compliant peripherals or peripherals not recommended by TOSHIBA is likely to result in interference to radio and TV reception. Shielded cables must be used between the external devices and the computer’s USB Type-C (USB3.1 Gen1) port, HDMI™...
  • Page 7 Changes or modifications made to this equipment, not expressly approved by TOSHIBA or parties authorized by TOSHIBA could void the user’s authority to operate the equipment. FCC conditions This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: This device may not cause harmful interference.
  • Page 8 EMC (Electromagnetic Compatibility) and safety standards. However, TOSHIBA cannot guarantee that this product still observes these EMC standards if options or cables not produced by TOSHIBA are connected or implemented. In this case the persons who have connected/implemented those options/cables have to provide assurance that the system (PC plus options/cables) still fulfils the required standards.
  • Page 9 Note that Canadian Department of Communications (DOC) regulations provide, that changes or modifications not expressly approved by TOSHIBA could void your authority to operate this equipment. This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
  • Page 10 For more detailed information about the collection and recycling programmes available in your country, please visit our website ( www.toshiba.eu/recycling ) or contact your local council office or the retail outlet where you purchased the product. Disposal of batteries and/or accumulators...
  • Page 11 Evaluation, Authorization and Restriction of Chemicals), entered into force on 1 June 2007, with phased deadlines to 2018. Toshiba will meet all REACH requirements and is committed to provide our customers with information about the presence in our articles of substances included on the candidate list according to REACH regulation.

  • Page 12: Video Standard Notice

    For more detailed information about recycling of this product, please visit our website ( http://www.toshiba-india.com ) or contact call center (1800-200-8674). These symbols might not stick depending on the country and region where you purchased.
  • Page 13 Copyright (c) 1998-2011 The OpenSSL Project. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
  • Page 14 ---------------------------------- /* Copyright (C) 1995-1998 Eric Young (eay@cryptsoft.com) All rights reserved. This package is an SSL implementation written by Eric Young (eay@cryptsoft.com). The implementation was written so as to conform with Netscapes SSL. This library is free for commercial and non-commercial use as long as the following conditions are aheared to.

  • Page 15: Freetype License Issues

    USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
  • Page 16 Finally, many people asked us for a preferred form for a credit/disclaimer to use in compliance with this license. We thus encourage you to use the following text: """ Portions of this software are copyright (C) <year> The FreeType Project www.freetype.org All rights reserved.
  • Page 17 This license grants a worldwide, royalty-free, perpetual and irrevocable right and license to use, execute, perform, compile, display, copy, create derivative works of, distribute and sublicense the FreeType Project (in both source and object code forms) and derivative works thereof for any purpose;...

  • Page 18: Energy Star® Program

    If the model you purchased is compliant, it uses the Energy Star logo and the following information applies. TOSHIBA is a partner in the ENERGY STAR Program and has designed this computer to meet the latest ENERGY STAR guidelines for energy efficiency. Your computer...

  • Page 19: Disposing Of The Computer And The Computer's Battery

    Disposing of the computer and the computer's battery The computer's battery pack is not user-accessible. Contact an authorized TOSHIBA service provider for details regarding how to dispose of the computer and the battery pack. General Precautions TOSHIBA computers are designed to optimize safety, minimize strain, and withstand the rigors of portability.
  • Page 20 Rapid changes in temperature or humidity and sources of temperature change such as air conditioner vents or heaters. Extreme heat, cold, or humidity. Liquids and corrosive chemicals. Stress injury Carefully read the Instruction Manual for Safety and Comfort. It contains information on the prevention of stress injuries to your hands and wrists that can be caused by extensive keyboard use.
  • Page 21 Make sure all disk/disc activity has ended before moving the computer. Disconnect all peripherals before moving the computer (TOSHIBA Keyboard Dock, however, can remain connected). Close the computer when the tablet computer is docked. Do not pick up the computer by its display panel when using in laptop or presentation mode.

  • Page 22: Safety Icons

    Instruction Manual for Safety and Comfort All important information on the safe and proper use of this computer is described in the enclosed Instruction Manual for Safety and Comfort. Be sure to read it before using the computer. Safety Icons Safety icons are used in this manual to bring important information to your attention.

  • Page 23: Chapter 2 Getting Started

    This chapter provides an equipment checklist, and basic information to start using your computer. If you use an operating system that was not pre-installed by TOSHIBA, some of the features described in this manual might not function properly. Equipment checklist Carefully unpack your computer, taking care to save the box and packaging materials for future use.

  • Page 24: Operating Mode

    Figure 2-1 The main unit: tablet computer Figure 2-2 The accessory unit: TOSHIBA Keyboard Dock Product appearance depends on the model you purchased. For availability of TOSHIBA Keyboard Dock, refer to the following table: Model Name TOSHIBA Keyboard Dock PORTÉGÉ Z20t-C...

  • Page 25: Short Model Name

    Mode Name Illustration Definition Laptop mode Suitable for tasks that frequently require the keyboard, such as typing. Presentation Suitable for tasks that mode rarely require touch interactions, such as a presentation and a slide show. Tablet mode Suitable for tasks that require both touch interactions and mobility, such as reading.

  • Page 26: Using Your Computer For The First Time

    Internal storage Your computer is equipped with an SSD (Solid State Drive). In this manual, the word "internal storage" refers to SSD unless otherwise stated. Click Tap the Touch Pad or click the left Touch Pad control button/AccuPoint control button once (for Z20t-C).
  • Page 27 Before you install a device or application, save any data in memory to the internal storage or other storage media. Failure to do so might result in data loss. Docking the tablet computer (only for Z20t-C) Refer to the following recommended steps to dock your tablet computer. Do not undock the tablet computer immediately after docking operation.
  • Page 28 Gently press down the tablet computer until it clicks into place. The hooks on the keyboard dock engage the tablet computer, and the release latch goes back to the lock position. Figure 2-4 Docking the tablet computer 1. Guide pins 3.
  • Page 29 Check the security lock switch on left side of the keyboard dock, and slide it to the unlocked position. Figure 2-6 Slide the security lock switch Turn the tablet computer around to let its backside face you. Hold both sides of the tablet computer, and align the guide pins on the keyboard dock with the guide pin grooves on the bottom of the tablet computer.
  • Page 30 Slowly fold the tablet computer down to an optimal viewing angle for presentation mode or fold down flat for tablet mode. Figure 2-8 Folding the tablet computer Notes on use Open and close the computer with reasonable care. Opening it vigorously or slamming it shut might cause damage.
  • Page 31 Do not close the computer with pens or any other objects left in between the tablet computer and the keyboard dock. Never turn the hinges without the tablet computer docked, otherwise it might cause damage or possibly result in mechanical malfunction. Do not press or push with excess force on the display screen, otherwise the computer might become unsteady and possibly fall over.
  • Page 32 Check the security lock switch on the left side of the keyboard dock, and slide it to the unlocked position. Figure 2-9 Slide the security lock switch Slide the release latch to the unlocked position (a), and slowly lift the tablet computer to remove it while holding down the keyboard dock (b).
  • Page 33 Always use the TOSHIBA AC adaptor that was included with your computer, or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor might cause fire or damage to the computer possibly resulting in serious injury.
  • Page 34 Figure 2-12 Connecting the power cord to the AC adaptor (3-pin plug) Either a 2-pin or 3-pin adaptor/cord is included with the computer depending on the model. Connect the DC output plug of the AC adaptor to the DC IN 19V jack. Figure 2-13 Connecting the DC output plug to the tablet computer Figure 2-14 Connecting the DC output plug to the keyboard dock 1.

  • Page 35: Turning Off The Power

    Turning on the power Press the Power button to turn on the power, and the Power indicator indicates the status. Refer to the Power Condition Descriptions section for more information. Figure 2-15 Turning on the power 1. Power button After you turn on the power for the first time, do not turn it off until you have set up the operating system.
  • Page 36 If you have entered data, either save it to the internal storage or to other storage media. Make sure all disk/disc activity has stopped before removing the disk/ disc. If you turn off the power while a disk (disc) is being accessed, you might lose data or damage the disk.
  • Page 37 Note that keyboard keys can only be used if the Wake-up on Keyboard option is enabled within the TOSHIBA HWSetup. If the computer enters Sleep Mode while a network application is active, the application might not be restored when the computer is next turned on and the system returns from Sleep Mode.
  • Page 38 When you turn the power back on, you can continue where you left off when you shut down the computer. When the computer is in Sleep Mode, the Power indicator blinks white. If you are operating the computer on battery power, you can lengthen the overall operating time by turning it off into Hibernation Mode.

  • Page 39: System Recovery

    Automatic Hibernation Mode The computer can be configured to enter Hibernation Mode automatically when you press the power button or close the lid. To define these settings, do the following: Click Start -> Control Panel -> System and Security -> Power Options Click Choose what the power button does or Choose what closing the lid does.
  • Page 40 The procedure is as follows. Follow the instructions shown on the on- screen menu. Turn off the computer. While holding the F8 key, turn on the computer. The Advanced Boot Options menu is displayed. Use the arrow keys to select Repair Your Computer and press ENTER. Follow the on-screen instructions.
  • Page 41 Insert the first blank disc into the external optical disc drive tray, or insert the USB Flash Memory into one available USB port. Click Start -> All Programs -> TOSHIBA -> Support & Recovery -> Recovery Media Creator. After Recovery Media Creator starts, select the type of media and the title you wish to copy, and then click the Create button.
  • Page 42 Recovery Media. However, if you have already created a "Recovery Media", you can use it to restore the recovery partition. If you have not created "Recovery Media", contact TOSHIBA support for assistance. Restoring the pre-installed software from the Recovery Partition A portion of the total internal storage space is configured as a hidden recovery partition.

  • Page 43: Chapter 3 The Grand Tour

    Chapter 3 The Grand Tour This chapter identifies the various components of the computer. It is recommended that you become familiar with each before you operate the computer. Legal Footnote (Non-applicable Icons) For more information regarding Non-applicable Icons, refer to the Legal Footnotes section.
  • Page 44 Figure 3-1 Tablet computer 1. Web Camera (front) 15. HDMI™ Micro port 2. Web Camera LED (front) 16. Memory media slot 3. Ambient light sensor (not enabled) 17. Headphone/Microphone combo jack 4. Microphones 18. Reserve Pen slot* 5. Display screen 19.
  • Page 45 Do not point the web camera directly at the sun. Do not touch or press strongly on the web camera lens. Failure to do so might reduce image quality. Use an eyeglass cleaner (cleaner cloth) or other soft cloth to clean the lens if it becomes dirty. Web Camera LED The Web Camera LED glows when the Web (front)
  • Page 46 Volume up/down Press the button to increase or decrease the buttons volume. Power indicator The Power indicator glows white when the computer is turned on. However, if you turn the computer off into Sleep Mode, this indicator blinks white. Battery indicator The Battery indicator shows the charging condition of the battery pack inside the tablet computer.
  • Page 47 HDMI™ Micro port HDMI™ Micro port can connect to HDMI™ cable with Type D connector. An HDMI™ cable sends video and audio signals. In addition to this, it can send and receive control signals. Refer to the HDMI™ port section for more information.
  • Page 48 Guide pin grooves Designed to engage the guide pins on the keyboard dock. Hook grooves Designed to engage the hooks on the keyboard dock. Docking interface Designed to engage the docking connector on the keyboard dock. DC IN 19V jack The AC adaptor connects to this jack in order to power the computer and charge its internal battery pack.

  • Page 49: Toshiba Keyboard Dock

    Touch Pad ON/OFF Double tap to enable/disable the Touch Pad. icon TOSHIBA eco icon Double tap to enable/disable TOSHIBA eco Utility. Touch Pad control Touch Pad control buttons are used like the buttons buttons on a standard mouse. Click the left...
  • Page 50 AccuPoint control AccuPoint control buttons allow you to select buttons menu items or manipulate texts and graphics as designated by the on-screen pointer. Refer to the AccuPoint section for more information. Keyboard Keyboard contains character keys, control keys, function keys, and special Windows keys. Refer to the The Keyboard section for more...
  • Page 51 External RGB monitor This port provides 15-pin, analog RGB port. port Refer to the External RGB monitor port pin assignment section for more information on external RGB monitor port pin assignment. This port allows you to connect an external RGB monitor to the computer.
  • Page 52 Keep foreign metal objects, such as screws, staples, and paper clips, out of the USB port. Foreign metal objects can create a short circuit, which can cause damage and fire, possibly resulting in serious injury. LAN jack This jack allows you to connect to a LAN. The adaptor has built-in support for Ethernet LAN (10 megabits per second, 10BASE-T), or Fast Ethernet LAN (100 megabits per second,...

  • Page 53: Internal Hardware Components

    Do not attempt to dismount or replace the battery pack by yourself. Contact an authorized TOSHIBA service provider, if necessary. The rechargeable lithium polymer battery pack provides power to the computer when the AC adaptor is not connected.
  • Page 54 The capacity of the internal storage varies depending on the model. To check which type of internal storage is included in your model, open the TOSHIBA PC Diagnostic Tool by clicking Start -> All Programs -> TOSHIBA -> Support & Recovery ->...
  • Page 55 Video RAM The memory in the graphics adaptor of the computer, used to store the image displayed on a bitmap display. The amount of Video RAM available depends on the system memory of the computer. Click Start -> Control Panel -> Appearance and Personalization ->...

  • Page 56: Power Condition Descriptions

    Power Condition Descriptions The computer operating capability and battery charge status are affected by different power conditions, including whether an AC adaptor is connected and what the battery charge level is. Battery indicator Check the Battery indicator to determine the status of the battery pack inside the tablet computer and the power status with the AC adaptor connected.
  • Page 57 If the battery pack becomes too hot while it is being charged, the charge stops and the indicator goes out. When the temperature of the battery pack falls to a normal range, charging will resume. This process occurs regardless of whether the computer's power is on or off. Power indicator Check the Power indicator to determine the power status of the computer.

  • Page 58: Chapter 4 Operating Basics

    Chapter 4 Operating Basics This chapter describes the basic operations of your computer, and highlights the precautions that must be taken when using it. Operating in tablet mode (also for WT20-C) Observe the following instructions when you operate the computer in tablet mode.
  • Page 59 Figure 4-3 Rotating the computer sideways 1. Landscape mode 2. Portrait mode Refer to the TOSHIBA Desk Band section for how to manually disable the automatic screen orientation. When operating the computer in laptop/presentation mode, however, the automatic screen orientation is locked, and stays in landscape mode.

  • Page 60: Using The Touch Screen

    Some drivers/utilities might not perform install and uninstall operation when the screen orientation is changed to portrait mode. If it occurs, switch to landscape mode to proceed. Using the Touch Screen You can use your finger to manipulate icons, buttons, menu items, the onscreen keyboard, and other items on the touch screen.

  • Page 61: Using The Touch Pad

    Do not put items on the Touch Pad surface to prevent abnormal action. Some of the Touch Pad operations described in this section are only supported in certain applications. TOSHIBA Pointing Device AccuPoint To use the AccuPoint, simply push it with your finger tip in the direction you want to move the on-screen pointer.
  • Page 62 Figure 4-4 AccuPoint 1. AccuPoint 3. AccuPoint right control button 2. AccuPoint left control button AccuPoint precautions Certain conditions can affect the on-screen pointer when using AccuPoint. For example, the pointer might travel contrary to AccuPoint operation or an error message might appear, if You touch the AccuPoint during power-up.
  • Page 63 Position a new cap on the peg and press it into place. The peg is square, so be careful to align the cap’s square hole with the peg. You can buy replacement AccuPoint caps from your TOSHIBA authorized dealer. Stylus Pen and Reserve Pen You can use the pen to execute actions and enter data.
  • Page 64 Pen button Press and hold this button and touch the tip of the pen on an object. Immediately lift it to display a pop-up menu or execute a specific action. It functions as right clicking the mouse once. Eraser The virtual eraser allows you to delete notes or sketches in applications that support eraser function.
  • Page 65 It is recommended that you keep another pen set as a spare. You can buy replacement pen sets from your TOSHIBA authorized dealer. TOSHIBA is not liable for any problems arising on the products due to the use of the pen in an environment where the above conditions are not satisfied or because of its use by unspecified number of users.
  • Page 66 Figure 4-9 Inserting the Reserve Pen 1. Reserve Pen slot 2. Reserve Pen Make sure that the Reserve Pen is fully inserted into the Reserve Pen slot before docking the tablet computer. Pen actions You can use the Stylus Pen or the Reserve Pen to enter data, start programs, move objects and execute other actions.

  • Page 67: The Keyboard

    When the pen tip breaks replace it with one of the refills delivered with the Stylus Pen. When these refills have run out, you can purchase a new pen set from a TOSHIBA authorized dealer. A short and worn pen point is difficult to pull out. Replace the pen point with a refill before it becomes too short to remove.
  • Page 68 When the CAPS LOCK indicator glows, the keyboard produces capitals when any letter is typed. Figure 4-11 CAPS LOCK indicator 1. CAPS LOCK indicator Product appearance depends on the model you purchased. CAPS LOCK This indicator glows green when letter keys are locked into their uppercase format.
  • Page 69 FN + Z ( between Timer, On, and Off. To set up the brightness, click Start -> All Programs -> TOSHIBA -> Tools & Utilities -> HWSetup. Click Keyboard tab, and select a level under Keyboard Backlight Brightness Control. To set up the timer, launch the BIOS setup utility, select Power Management ->...
  • Page 70 You can also click the desired option. For more information, refer to the TOSHIBA Flash Cards Help file. To access this help, click Start -> All Programs -> TOSHIBA -> Tools & Utilities -> Flash Cards. In the Settings for Flash Cards window, click the Help button.
  • Page 71 Numeric Mode Press FN + F11 to turn on Numeric Mode. You are able to access numeric characters by using the keys. Press FN + F11 again to turn off this overlay function. Temporarily using normal keyboard (overlay on) While using the overlay, you can temporarily access the normal keyboard functions without having to turn the overlay off: Hold down FN key and press any other key.

  • Page 72: Battery

    Battery This section explains battery use, recharging methods and handling. Battery pack The tablet computer contains a battery pack inside. Also, depending on the model you purchased, the keyboard dock might contain a second battery pack to extend the battery operating time. When the AC adaptor is not connected, the main power source of the computer is the lithium polymer battery pack.
  • Page 73 When you connect the AC adaptor to the DC IN 19V jack on the keyboard dock, the second battery pack inside the keyboard dock also begins charging. It might take longer to fully charge the second battery pack depending on the remaining system power. You can charge only the second battery pack without docking the tablet computer.
  • Page 74 Connect the AC adaptor to the DC IN 19V jack, and to a wall outlet that is supplying power. Charge the battery pack until the Battery and/or Second Battery indicator glows white. Repeat these steps two or three times until the battery pack recovers normal capacity.

  • Page 75: Wireless Wan Device

    Whether you enable Sleep Mode, which can conserve battery power if you are frequently turning the computer off and on Where you store your programs and data Whether you close the display screen when you are not using the keyboard - closing the display screen saves power. The environmental temperature - operating time decreases at low temperatures.
  • Page 76 Installing a SIM card To install a SIM card, do the following: Click Start and then select Shut down. Ensure that the Power indicator is off Remove the AC adaptor and all cables and peripherals connected to the computer. Locate the SIM card slot. To pop the SIM card tray partially open, insert a slender object (about 10mm), such as a straightened paper clip, into the eject hole.

  • Page 77: Gps Function

    Insert the SIM card tray into the SIM card slot, and push the center of the tray to close it. Press gently until it locks into place. Figure 4-14 Inserting the SIM card 1. SIM card tray 2. SIM card Never allow metal objects, such as screws, staples and paper clips, to enter the computer.

  • Page 78: Lan

    Near to high voltage cables Bad weather, such as heavy rain or snow TOSHIBA Keyboard Dock has built-in support for Ethernet LAN (10 megabits per second, 10BASE-T), Fast Ethernet LAN (100 megabits per second, 100BASE-TX) or Gigabit Ethernet LAN (1000 megabits per second,1000BASE-T).

  • Page 79: Memory Media

    Do not connect any other cable to the LAN jack except the LAN cable. Otherwise, malfunctions or damage might occur. Do not connect any power supplying device to the LAN cable that is connected to the LAN jack. Otherwise, malfunctions or damage might occur.
  • Page 80 Figure 4-16 Examples of memory media (microSD card) Points to note about the memory media card microSD/SDHC/SDXC memory cards comply with SDMI (Secure Digital Music Initiative), which is a technology adopted to prevent unlawful copy or playback of digital music. For this reason, you cannot copy or play back protected material on another computer or other device, and you cannot reproduce any copyrighted material except for your personal enjoyment.
  • Page 81 For more details on using memory cards, see manuals accompanying the cards. Inserting memory media The following instructions apply to all types of supported media devices. To insert memory media, do the following: Turn the memory media so that the contacts (metal areas) face down. Insert the memory media into the memory media slot on the tablet computer.

  • Page 82: External Display

    If you remove the memory media or turn off the power while the computer is accessing the memory media, you might lose data or damage the media. Do not remove the memory media while the computer is in Sleep or Hibernation Mode.
  • Page 83 There are no fastening screws for an external monitor cable on the External RGB monitor port. However, external monitor cables which have connectors with fastening screws can still be used. Turn the external monitor's power on. When you turn on the power, the computer automatically recognizes the monitor and determines whether it is a color or monochrome device.
  • Page 84 Figure 4-20 Connecting the HDMI™ Micro port 1. HDMI™ Micro port 2. HDMI™ cable (Type D connector) Do not plug/unplug an HDMI™ device under the following conditions: The system is starting up. The system is shutting down. When you connect a television or external monitor to the HDMI™ port, the display output device is set to HDMI™.
  • Page 85 Select one of the modes at List All Modes. Multi Monitor (only for Z20t-C) Your computer supports the Multi Monitor function that can display image on Multi Monitor independently. The following combinations are supported: TOSHIBA Keyboard Dock HDMI™ Yes: Support Wireless display ®...

  • Page 86: Security Lock

    Changing the display settings After one or more external displays are connected, the operating system can automatically detect, identify, and set up the display settings. You can also manually manage how the external displays work and change the display settings by pressing P while holding down the Windows ( key.

  • Page 87: Optional Toshiba Accessories

    Stylus Pen Stylus Pen can be purchased from your TOSHIBA dealer for use as spare items (spare pen tips and a tip draw-out tool are included). Not all the accessories are available in your region. Contact your reseller or TOSHIBA dealer for more information.
  • Page 88 Microphone Level To change the microphone recording level, do the following: Right-click on the speaker icon on the Windows taskbar, and select Recording devices from the sub menu. Select Microphone, and click Properties. On the Levels tab, move the Microphone slider to increase or decrease the microphone volume level.
  • Page 89 DTS Studio Sound™ DTS Studio Sound™ is a premium audio enhancement suite that utilizes revolutionary audio technology to provide the most immersive and realistic listening experience ever offered for a two speaker playback environment. DTS Studio Sound™ provides the following features: Advanced audio rendering to match 2D and 3D video content for enveloping surround sound Accurate placement of audio cues for immersive surround sound from...

  • Page 90: Chapter 5 Utilities And Advanced Usage

    TOSHIBA Password This utility allows you to set a password in order Utility to restrict access to the computer. To access this utility, click Start -> All Programs -> TOSHIBA -> Tools & Utilities -> Password Utility. User's Manual...
  • Page 91 Depending on the usage situation, the life cycle of battery pack might not be extended properly. To access this utility, click Start -> All Programs -> TOSHIBA -> Tools & Utilities -> eco Utility. For details on TOSHIBA eco utility, see the help file.

  • Page 92: Special Features

    -> TOSHIBA -> Support & Recovery -> Applications and Drivers. Special features The following features are either unique to TOSHIBA computers or are advanced features which make the computer more convenient to use. Access each function using the following procedures.
  • Page 93 System automatic This feature automatically shuts down the system Sleep/Hibernation into either Sleep Mode or Hibernation Mode when there is no input or hardware access for a Mode specified time. This can be specified in the Power Options. Power on password Two levels of password security, supervisor and user, are available to prevent unauthorized access to your computer.

  • Page 94: Toshiba Desk Band

    TOSHIBA Desk Band starts automatically on Windows startup. Enabling/Disabling TOSHIBA Desk Band You can enable or disable TOSHIBA Desk Band in the following way: Right-click anywhere on the taskbar and move the cursor to Toolbars. Select TOSHIBA Desk Band to enable the Desk Band or deselect it to disable TOSHIBA Desk Band.

  • Page 95: Toshiba Password Utility

    Figure 5-1 Desk Band 1. Screen orientation lock 3. App Switcher 2. Flash Cards 4. Magnifier Utilities that are not installed are not displayed on TOSHIBA Desk Band. Screen orientation Click it to toggle between lock/unlock automatic lock screen rotation.
  • Page 96 Refer to TOSHIBA Setup Utility section for further information. If you forget your HDD User Password, TOSHIBA will NOT be able to assist you, and your HDD will be rendered COMPLETELY and PERMANENTLY INOPERABLE. TOSHIBA will NOT be held responsible for any loss of any data, any loss of use or access to your HDD, or for any other losses to you or any other person or organization that result from the loss of access to your HDD.

  • Page 97: Toshiba Hwsetup

    TOSHIBA HWSetup TOSHIBA HWSetup is the TOSHIBA configuration management tool available through the Windows operating system. To run TOSHIBA HWSetup, click Start -> All Programs -> TOSHIBA -> Tools & Utilities -> HWSetup. User's Manual...

  • Page 98: Using The Toshiba Sleep Utility

    Make sure to restart your computer immediately to apply these changes. Using the TOSHIBA Sleep Utility The TOSHIBA Sleep Utility is used for changing settings of the following function(s): Sleep and Charge It also displays the remaining battery capacity.
  • Page 99 Sleep and Charge Your computer can supply USB bus power (DC5V) to the USB Type-C (USB3.1 Gen1) port even when the power of the computer is turned OFF. "Power OFF" includes Sleep Mode, Hibernation Mode, or shutdown state. This function can be used for ports that support the Sleep and Charge function.

  • Page 100: Toshiba Pc Health Monitor

    USB ports. Do not allow USB ports to come into contact with metal products, for example when carrying the computer in your bag. Starting the TOSHIBA Sleep Utility To start the utility, click Start -> All Programs -> TOSHIBA -> Tools & Utilities -> Sleep Utility. Enabling Sleep and Charge This utility can be used to enable and disable the Sleep and Charge function.
  • Page 101 TOSHIBA standard limited warranty terms and limitations apply. Starting the TOSHIBA PC Health Monitor The TOSHIBA PC Health Monitor can be opened by clicking Start -> All Programs -> TOSHIBA -> Support & Recovery -> PC Health Monitor. The TOSHIBA PC Health Monitor main screen is displayed.

  • Page 102: Toshiba Setup Utility

    Follow the instructions displayed on-screen in the message. TOSHIBA Setup Utility TOSHIBA Setup Utility is a BIOS setup utility that provides you a menu- based user interface so that you can easily view and change BIOS settings.

  • Page 103: Troubleshooting

    In reality many problems can be solved simply, but a few might require help from TOSHIBA Support. If you find you need to consult others, be prepared to describe the problem in as much detail as possible.
  • Page 104 Always try to make detailed notes of your observations and keep them in a permanent error log - this helps you to describe your problems to TOSHIBA Support. In addition, if a problem recurs, the log you have made helps to identify the problem faster.
  • Page 105 Before using a peripheral device or application software that is not an authorized TOSHIBA part or product, make sure that the device or software can be used with your computer. Use of incompatible devices might cause injury or might damage your computer.

  • Page 106: Hardware And System Checklist

    The computer does not start Make sure that you attached the AC adaptor and power cord/cable properly. If you are using the AC adaptor, check that the wall outlet is working by plugging in another device, such as a lamp. Verify that the computer is on by looking at the Power indicator.
  • Page 107 If the computer has reached room temperature and it still does not start, or if it starts but shuts down quickly, contact TOSHIBA Support. AC power If you have trouble turning on the computer with the AC adaptor connected, check the status of the DC IN/Battery indicator.
  • Page 108 Set the date in the System Date field. Set the time in the System Time field. Press F10 - a confirmation message is displayed. Select Yes - the TOSHIBA Setup Utility will end and the computer will restart. User's Manual...
  • Page 109 Real-Time Clock (RTC) information might be cleared if the power is turned on by pressing the power button. You should set the system date/time manually in TOSHIBA Setup Utility. If it still does not operate properly, you should contact your reseller or dealer.
  • Page 110 - if so remove it and try to start internal storage the computer again. If this has no effect, check the Boot Setting within the TOSHIBA HWSetup. Memory Media Card For further information, refer to Operating Basics.
  • Page 111 Adjust the touch Sensitivity. Touch Pad is either To access it, click Start -> Control Panel -> too sensitive or not Hardware and Sound -> Mouse. sensitive enough. If you are still unable to resolve the problem, contact TOSHIBA Support. User's Manual...
  • Page 112 If you are still unable to resolve the problem, contact TOSHIBA Support. USB device In addition to the information in this section, also refer to the documentation supplied with your USB device.
  • Page 113 Sleep and Charge function might be disabled. Sleep and Charge Enable the Sleep and Charge function in the function. TOSHIBA HWSetup. When there is a current overflow of the external device connected to the compatible port, USB bus power (DC5V) supply might be stopped for safety reasons.
  • Page 114 Refer to Sound System and Video mode for further information. Volume cannot be adjusted during Windows start up or shut down. If you are still unable to resolve the problem, contact TOSHIBA Support. User's Manual 6-12...
  • Page 115 Display error occurs Check that the cable connecting the external monitor to the computer is firmly attached. If you are still unable to resolve the problem, contact TOSHIBA Support. Problem Procedure Cannot access LAN Check for a firm cable connection between the LAN jack and the LAN hub.

  • Page 116: Toshiba Support

    TOSHIBA Support. TOSHIBA support If you require any additional help using your computer or if you are having problems operating the computer, you might need to contact TOSHIBA for additional technical assistance. Before you call Some problems you experience might be related to software or the operating system so it is important that you investigate other sources of assistance first.
  • Page 117 - they are your best resource for current information and support. TOSHIBA technical support If you are still unable to solve the problem and suspect that it is hardware- related, refer to the information listed in the accompanying warranty booklet.

  • Page 118: Appendix Specifications

    Chapter 7 Appendix Specifications This section summarizes the technical specifications of the computer. Physical Dimensions The following physical dimensions do not include parts that extend beyond the main body. The physical dimensions might vary depending on the model you purchased. Size Approximately 309.0 (w) x 215.2 (d) x 18.5/21.0 (h) millimeters (Z20t-C)

  • Page 119: Ac Power Cord And Connectors

    Computer 19 V DC External RGB monitor port pin assignment Signal Name Description Red Video Signal Green Video Signal Blue Video Signal Reserved Reserved Ground Ground Ground Ground Power Supply Ground Reserved Reserved Serial Data Signal HSYNC Horizontal Sync Signal VSYNC Vertical Sync Signal Serial Clock Signal...
  • Page 120 Current rating: Minimum 2.5 amperes Certification agencies China: U.S. and Canada: UL listed and CSA certified No. 18 AWG, Type SVT or SPT-2 Australia: Japan: DENANHO Europe: Austria: Italy: Belgium: CEBEC The Netherlands: KEMA Denmark: DEMKO Norway: NEMKO Finland: FIMKO Sweden: SEMKO France:...

  • Page 121: Information For Wireless Devices

    Australia Europe AS approved Approved by the appropriate agency Canada China CSA approved CCC approved Information for Wireless Devices Wireless Technology Interoperability The Wireless LAN is compatible with other LAN systems Direct Sequence Spread Spectrum (DSSS) /Orthogonal Frequency Division Multiplexing (OFDM) radio technology, and is compliant to: The IEEE 802.11 Standard on Wireless LANs (Revision a/b/g/n, b/g/n or Revision a/b/g/n/ac), as defined and approved by the Institute of...
  • Page 122 Because Wireless products operate within the guidelines found in radio frequency safety standards and recommendations, TOSHIBA believes Wireless products are safe for use by consumers. These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature.
  • Page 123 If this occurs, the outsider might illegally access your system, eavesdrop, or cause the loss or destruction of stored data. TOSHIBA is not liable for the loss of data due to eavesdropping or illegal access through the wireless LAN and the damage thereof. Card Specifications Compatibility IEEE 802.11 Standard for Wireless LANs...
  • Page 124 Radio Frequency Band 5 GHz (5150-5850 MHz) (Revision a and n) Band 2.4 GHz (2400-2483.5 MHz) (Revision b/g and n) The range of the wireless signal is related to the transmit rate of the wireless communication. Communications at lower transmit range might travel larger distances.
  • Page 125 ® This Bluetooth Stack is based on the Bluetooth specification, depending on the model you purchased. However, TOSHIBA cannot confirm the compatibility between any computing products and/or other electronic ® devices that use Bluetooth , other than TOSHIBA notebook computers.
  • Page 126 Europe Restrictions for Use of 2400.0-2483.5MHz Frequencies in Europe France: Outdoor use Military Radiolocation use. limited to 10mW Refarming of the 2.4GHz band has e.i.r.p. within the been ongoing in recent years to band allow current relaxed regulation Full 2454-2483.5MHz implementation planned 2012.
  • Page 127 Russian Limited e.i.r.p 100mW. Permitted to use Federation: only for indoor applications, closed industrial and warehouse areas, and on board aircraft. Permitted to use for local networks of aircraft crew service communications on board aircraft in area of the airport and at all stages of flight.
  • Page 128 check the current channel of operation. If operation is occurring outside of the allowable frequencies for outdoor use, as listed above, the user must contact the applicable national spectrum regulator to request a license for outdoor operation. Canada - Industry Canada (IC) This device complies with RSS-210 of the Industry Canada Rules.
  • Page 129 Canada limits for the general population; consult Safety Code 6, obtainable from Health Canada’s website www.hc-sc.gc.ca Taiwan Article 12 Without permission granted by the NCC, any company, enterprise, or user is not allowed to change frequency, enhance transmitting power or alter original characteristic as well as performance to an approved low power radio frequency devices.
  • Page 130 If this equipment causes RF interference to other radio stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. Contact an authorized TOSHIBA service provider if you have problems with interference caused by this product to Other Radio Stations.
  • Page 131 This equipment is approved to the radio standard by the countries/regions in the following table. If you use this equipment in the countries/regions which are not listed in the following table, contact TOSHIBA Support. As of October 2015 Austria Belgium...

  • Page 132: Information About Intel® Amt

    Information about Intel ® ® Your computer might support Intel Active Management Technology (AMT) depending on the model you purchased. Using built-in platform capabilities and popular third-party management and ® security applications, Intel AMT allows IT to better discover, heal, and protect their networked computing assets.
  • Page 133 Enter a new password. Password must comply with the following requirements concerning character types and length: Must be between 8 and 32 characters long. Must contain at least one number (“0”, “1-9”). Must contain a mix of lower-case (“a”, “b”, “z”, etc.) and upper-case (“A”, “B”, “Z”, etc.) letter.
  • Page 134 Disable items to be no longer changeable in BIOS setup utility. Consult with your system administrator about details. When using the AMT function, TOSHIBA Keyboard Dock is required. When using MEBx, TOSHIBA Keyboard Dock or an external USB keyboard is required.

  • Page 135: Legal Footnotes

    For optimum performance, use your computer product only under recommended conditions. Read additional restrictions in your product documentation. Contact TOSHIBA technical service and support, refer to TOSHIBA support section for more information.
  • Page 136 Published battery life numbers are achieved on select models and configurations tested by TOSHIBA at the time of publication. Recharge time varies depending on usage. Battery might not charge while computer is consuming full power.

  • Page 137: Glossary

    Internal Storage Capacity 1 Gigabyte (GB) means 10 = 1,000,000,000 bytes using powers of 10. The computer operating system, however, reports storage capacity using powers of 2 for the definition of 1 GB = 2 = 1,073,741,824 bytes, and therefore shows less storage capacity. Available storage capacity will also be less if the product includes one or more pre-installed operating systems, such as Microsoft Operating System and/or pre-installed software applications, or media content.
  • Page 138 Abbreviations Alternating Current AMT: ® Intel Active Management Technology ASCII: American Standard Code for Information Interchange BIOS: Basic Input/output System BD-ROM: Blu-ray Disc™ Read-only Memory bps: bits per second Compact Disc CD-ROM: Compact Disc Read-only Memory CD-RW: Compact Disc-rewritable CMOS: Complementary Metal-oxide Semiconductor CPU: Central Processing Unit...
  • Page 139 IEEE: Institute of Electrical and Electronics Engineers I/O: Input/Output IRQ: interrupt request ISP: Internet Service Provider kilobyte LAN: Local Area Network LCD: Liquid Crystal Display LED: Light Emitting Diode megabyte MBps: megabytes per second MMC: MultiMediaCard OCR: Optical Character Recognition (Reader) Personal Computer PCI: Peripheral Component Interconnect...

  • Page 140: Index

    5-4 HDMI™ Micro port 3-5 Battery indicator 3-4, 3-14 HDMI™ out port 3-9 Bluetooth® Bluetooth® Stack for HW Setup Windows by Toshiba 5-1 accessing window Bluetooth® 7-7 Keyboard Cleaning the computer 1-16 function keys 4-11 Function keys F1...F12...
  • Page 141 6-5 inserting 4-24 removing 4-24 Power 6-5 Real-Time Clock 6-6 Sound system 6-12 Memory media slot 4-22 TOSHIBA support 6-14 Touch Pad 6-9 Moving the computer 1-17 USB device 6-10 USB mouse 6-10 Password power on 5-4 Starting the computer by...
  • Page 142 4-19 removing 4-20 Sleep Mode setting 2-14 System automatic 5-4 Sound system problems 6-12 automatic power off 5-3 TOSHIBA HDD/SSD Alert Utility 5-2 TOSHIBA PC Diagnostic Tool 5-1 Touch Screen 4-3 USB device problems 6-10 Video mode 4-32 Video RAM 3-13...

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