Page 1
Veriton 3500/5500/7500 3500G/5500G/7500G Service Guide Service guide files and updates are available on the AIPG/CSD web; for more information, please refer to http://csd.acer.com.tw PART NO.: 49.31V01.301 49.31V01.201 49.31V01.101 PRINTED IN TAIWAN...
Revision History Please refer to the table below for the updates made on Veriton 3500/5500/7500 service guide. Date 04/22/2002 05//06/2002 Chapter Chapter 1 Chapter 1 and 5 Updates Modify Block diagram Modify Board Layout graphic and add “Mouse” for CN 2...
Page 4
Conventions The following conventions are used in this manual: Screen messages NOTE WARNING CAUTION IMPORTANT Denotes actual messages that appear on screen. Gives bits and pieces of additional information related to the current topic. Alerts you to any damage that might result from doing or not doing specific actions.
Page 5
DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
The Veriton 3500, 5500, 7500 supports Intel 2 processor (FC-PGA2) based Micro ATX, IBM PC/AT compatible system with PCI bus. The Veriton 3500G, 5500G, 7500G supports Intel Array 2 processor (FC-PGA2) based Micro ATX, IBM PC/AT compatible system with PCI/ AGPbus.
By default, your system enables the microphone-in jack in front and disables the one at the back. Connectivity One AGP and three PCI slots (AGP slot for Veriton 3500G, 5500G and 7500G only) USB and PS/2 compatible mouse and keyboard interfaces Two high-speed NS 16C550-compatible serial ports...
Page 13
High-speed 56K V9.0 fax/data/voice PCI modem (optional) One RJ45 connector supports IEEE 802.3./802.3u 10Base-T/100Base-TX-compatible network with remote wake-up function (WfM 2.0 Complaint) Expansion 3 PCI slots + 2 DIMM slots+ 1 AGP slot (no AGP slot for Veriton 3500, 5500 and 7500) Upgradeable memory and hard disk Human-centric design and ergonomics Mini-tower form factor...
Front Panel-Veriton 3500/3500G The computer’s front panel consists of the following: Label Icon Floppy drive light-emitting diode (LED) 3.5-inch floppy drive Floppy drive eject button CD-ROM/DVD-ROM/CD-RW Headphone/Earphone port Volume control tuner CD-ROM/DVD-ROM/CD-RW LED CD-ROM/DVD-ROM/CD-RW tray CD-ROM/DVD-ROM/CD-RW emergency eject hole Stop/Eject button USB ports Microphone-in port (front)* Headphone-out port...
Page 15
Label Icon LAN Activity LED Power LED Power button NOTE: *The system has two microphone-in ports (front and rear). However, you cannot use both of them at the same time. The default setting for your system enables the microphone-in port in front and disables the one at the back.
Rear Panel-Veriton 3500/3500G Label Icon Color Description Power supply Voltage selector switch Keyhole PS/2 mouse port Green Power Jack (for external speakers) Teal or Turquoise Serial port Parallel/Printer port Burgundy Blue CRT/LCD monitor port* Network port White Black Modem line and Telephone port Power cord socket Veriton 3500/5500/7500...
Page 17
Label Icon NOTE: * The CRT monitor port is automatically disabled when an add-on AGP VGA card is installed into the system. Connect the monitor to the VGA port instead. (Available for S88M/ G) NOTE: ** The system has two microphone-in ports (front and rear). However, you can not use both of them at the same time.
Front Panel-Veriron 5500/5500G The computer’s front panel consists of the following: Veriton 3500/5500/7500...
Page 19
Label Icon Hard disk drive activity light-emitting diode (LED) LAN activity LED Power LED Power button CD-ROM/DVD-ROM Headphone/Earphone port Floppy drive light-emitting diode (LED) 3.5-inch floppy disk drive Floppy drive eject button CD-ROM/DVD-ROM tray Stop/Eject button CD-ROM/DVD-ROM/CD-RW emergency eject hole CD-ROM/DVD-ROM LED Volume control tuner 5.25 drive inch bay...
Rear Panel-Veriton 5500/5500G Label Icon Color escription Voltage selector switch Green PS/2 mouse port Power jack (for external speakers) Teal or Turquoise Serial port Burgundy Parallel/printer port Blue monitor port* White Network port Keyhole Black Modem line port Expansion slots Veriton 3500/5500/7500...
Page 21
Label Icon NOTE: * The CRT monitor port is automatically disabled when an add-on AGP VGA card is installed into the system. Connect the monitor to the VGA port instead. (Available for S88M/ G) NOTE: ** The system has two microphone-in ports (front and rear). However, you can not use both of them at the same time.
Front Panel-Veriton 7500/7500G The computer’s front panel consists of the following: Veriton 3500/5500/7500...
Page 23
Label Icon CD-ROM/DVD-ROM tray Stop/Eject Button Skip/Forward Button Hard disk drive activity light-emitting diode (LED) LAN activity LED Power LED Power button CD-ROM/DVD-ROM/CD-RW LED Volume Control Tuner Headphone/earphone port 5.25-inch drive bays 3.5-inch floppy disk drive Floppy drive LED Floppy drive eject button Speaker-out/Line-out port Microphone-in port (front)* USB ports...
Rear Panel-Veriton 7500/7500G Label Icon Color Description Voltage Selector Switch Power cord socket Burgundy Parallel/printer port White Network port Power jack (for external speakers) Power supply Green PS/2 mouse port Purple PS/2 keyboard port Veriton 3500/5500/7500...
Page 25
Label Icon NOTE: * The CRT monitor port is automatically disabled when an add-on AGP VGA card is installed into the system. Connect the monitor to the VGA port instead. (Available for S88M/ G) NOTE: * *The system has two microphone-in ports (front and rear). However, you can not use both of them at the same time.
System Block Diagram (Veriton 3500/ 5500/ 7500) 6 USB 2.0 6 USB 2.0 ports ports 2 ATA 100 IDE 2 ATA 100 IDE Channels Channels LAN Connect LAN Connect AC97’ Audio AC97’ Audio CODEC CODEC Willamette/ Willamette/ Northwood Northwood Processor Processor Scaleable Bus Scaleable Bus...
System Block Diagram (Veriton 3500G/ 5500G/ 7500G) 4X/ 2X 4X/ 2X 1.5V signal 1.5V signal Graphic Graphic 6 USB 2.0 6 USB 2.0 ports ports 2 ATA 100 IDE 2 ATA 100 IDE Channels Channels LAN Connect LAN Connect AC97’ Audio AC97’...
Keyboard (3500/ 3500G, 5500/ 5500G, 7500/ 7500G) The keyboard has full-sized keys that include separate cursor keys, two Windows keys, and twelve function keys. Icon Component Function keys Caps lock Windows logo key Application key Cursor keys Palm rest Num Lock Key Chapter 1 Description Access most of the computer's controls like screen brightness, volume...
Page 32
Icon Component Scroll Lock Key Volume control/Mute knob Multimedia keys Internet/Suspend keys Programmable keys Description When activated, the screen moves one line up or down when you press the up arrow or down arrow respectively. Take note that work with some applications. Controls the speaker volume.
Hardware Specifications and Configurations Processor Item Type Slot Speed Minimum operating speed Voltage BIOS Item BIOS code programmer BIOS version BIOS ROM type BIOS ROM size Support protocol Boot from CD-ROM feature Support to LS-120 drive Support to BIOS boot block feature Yes NOTE: The BIOS can be overwritten/upgraded using the FLASH utility (AWDFLASH.EXE).
Page 34
This section has two table lists, system memory specification and the possible combinations of memory module. System Memory Item Memory socket number Support memory size per socket Support maximum memory size Support memory type Support memory speed Support memory voltage Support memory module package Support to parity check feature Support to Error Correction Code (ECC)
Page 35
Cache Memory Item First-Level Cache Configurations Cache function control Second-Level Cache Configurations: Below information is only applicable to system with installed Pentium 4 processor. L2 Cache RAM size L2 Cache RAM speed L2 Cache function control Video Interface Item Video controller resident bus Video interface support NOTE: S88M/ GL for Veriton 3500/ 5500/ 7500 doesn’t have AGP VGA slot.
Page 36
Audio Interface Item Audio controller Audio controller resident bus Audio function control Mono or stereo Resolution Compatibility Music synthesizer Sampling rate MPU-401 UART support Microphone jack Headphone jack Package Line-in/Line-out/speaker-out IDE Interface Item IDE controller IDE controller resident bus Number of IDE channel Support IDE interface Support bootable CD-ROM Floppy disk drive Interface...
Page 37
Floppy disk drive Interface Item MTBF (Mean Time Between Failure) Floppy disk drive controller Floppy disk drive controller resident Support FDD format Hard Disk Drive Interface Item Vendor & Model Name Capacity Bytes per sector Average seek time (ms) Data Heads Drive Format Disks Spindle speed (RPM)
DVD-ROM Interface Item Applicable disc format loading mechanism Power Requirement Voltage tolerance Standby (Sleep) Avtive CD-R/W Interface Item Vendor & Model Name Transfer rate (KB/sec) Average access time Data Buffer Capacity Interface Applicable disc format loading mechanism Power Requirement Voltage tolerance Standby (Sleep) Avtive Parallel Port...
Serial Port Item Serial port controller Serial port controller resident bus Number of serial port Serial ports location 16C550 UART support Connector type Optional serial port I/O address (via BIOS Setup) Optional serial port IRQ (via BIOS Setup) Modem Item Fax modem data baud rate (bps) Data modem data baud rate (bps) Voice modem...
Page 41
IRQx Assignment Map IRQx IRQ0 Timer IRQ1 Keyboard IRQ2 Cascade Interrupt Control IRQ3 Serial Alternate IRQ4 Serial Primary IRQ5 Parallel Port (Alternate) IRQ6 Floppy Diskette IRQ7 Parallel Port IRQ8 Real Time Clock IRQ9 IRQ10 IRQ11 IRQ12 PS/2 Mouse IRQ13 Math Co-processor Exception IRQ14 Fix Diskette IRQ15...
Page 42
Environmental Requirements Item Temperature Operating Non-operating Non-operating Humidity Operating Non-operating Non-operating Vibration Operating: Sweep rate: Direction: Test cycles: Non-operating: (Packed) Sweep rate: Direction: Test cycles: Mechanical Specifications Item Dimensions Weight One 3.5 FDD and one 3.5 HDD (without packing) Switching Power Supply A-1 Input frequency Normal Frequency 50Hz...
Page 43
A-3 Input current Input Current (This is 145W power supply) This “4A” includes the outlet supply current: 2A Measure at line input 90 VRMS and maximum load condition. Output Requirements +12V -12V +3.3V +5Vaux NOTE: 1. +5V & +3.3V total power is 80W max . Chapter 1 Measuring Range 90 -132 VRMS...
Power Management Functions Device Standby Mode Independent power management timer for hard disk drive devices (0-15 minutes, time step=1 minute). Hard disk drive goes into Standby mode (for ATA standard interface). Disable V-sync to control the VESA DPMS monitor. Resume method: device activated (Keyboard for DOS, keyboard & mouse for Windows). Resume recovery time: 3-5 sec.
Chapter 2 System Utilities Most systems are already configured by the manufacturer or the dealer. There is no need to run Setup when starting the computer unless you get a Run Setup message. The Setup program loads configuration values into the battery-backed nonvolatile memory called CMOS RAM. This memory area is not part of the system RAM.
Entering Setup To enter Setup, press the key NOTE: You must press The Setup Utility main menu then appears: The above screen is the BIOS Utility Basic Level screen. It allows you to view and change only the basic configuration of your system. The command line at the bottom of the menu tells you how to move within a screen and from one screen to another.
Product Information The screen below appears if you select Product Information from the main menu: The Product Information menu contains general data about the system, such as the product name, serial number, BIOS version, etc. These information is necessary for troubleshooting (maybe required when asking for technical support).
Standard CMOS Features Select “Standard CMOS Features” from the main menu to configure the drives installed in your system. The following screen shows the Disk Drives menu: The following table describes the parameters found in this menu. Parameter Date Lets you set the date following the weekday-month-day- year format Time Lets you set the time following the hour-minute-second...
Page 49
Parameter Drive A Allows you to configure your floppy drive A. Drive B Allows you to configure your floppy drive B. Video This item specifies the type of video card in use. The default setting is VGA/EGA. Since current PCs use VGA only, this function is almost useless and may be disregarded in the future.
IDE Primary Master/Slave and IDE Secondary Master/Slave Setup The following screen appears if you select any of the IDE drive parameters: The following table describes the parameters found in this menu. Parameter IDE HDD Auto- Auto-detects your hard disk drive. Detection IDE Primary Master Displays the device type...
Advanced BIOS Features The following screen shows the Advanced BIOS Features. The following table describes each Advanced BIOS Features parameter. Settings in boldface are the default and suggested settings. Parameter Virus Warning Quick Power On Self Test Silent Boot Configuration Table Hard Disk Boot Priority First Boot Device Second Boot Device...
Page 52
Parameter Boot Other Device Security Option Description This parameter allows you to specify the system boot up search sequence. The Setup option limits access only to BIOS setup. To disable the security option, select Password Setting from the main menu, don’t type anything and just press The System option limits access to both the System boot and BIOS setup.
Advanced Chipset Features The following screen shows the Advanced Chipset Features. The following table describes each Advanced Chipset Features parameter. Settings in boldface are the default and suggested settings. Parameter Memory Hole at 15M-16M AGP Aperture Size (MB) Chapter 2 Description This option lets you reserve system memory area for special ISA cards.
Integrated Peripherals The following table describes each Integrated Peripherals parameter. Settings in boldface are the default and suggested settings. Parameter On-Chip Primary PCI IDE On-Chip Secondary PCI IDE Description These parameters let you enable or disable the IDE devices connected to the primary and secondary IDE connectors.
Page 55
Parameter IDE Primary Master PIO IDE Primary Slave PIO IDE Secondary Master PIO IDE Secondary Slave PIO IDE Primary Master UDMA IDE Primary Slave UDMA IDE Secondary Master UDMA IDE Secondary Slave UDMA USB controller USB Keyboard Support USB Mouse Support AC97 Audio Onboard LAN Controller Init Display First...
Page 56
Parameter Onboard Serial Port 2 Onboard Parallel Port Parallel Port Mode ECP Mode Use DMA Game Port Address Midi Port Address Midi Port IRQ MS Port Address (Optional) MS Port IRQ (Optional) Description This item allows you to assign an address and interrupt for the board serial port.
Power Management Setup The Power Management menu lets you configure the system power-management feature. It works only in APM mode. IMPORTANT: If an ACPI-aware operating system such as Windows 98 or Windows 2000 is installed in ACPI mode, the operating system will use the ACPI interfaces. Then the settings in Power Management page is non-effective.
Page 58
The following table describes the parameters found in this menu. Parameter Run VGABIOS if S3 Resume Power Management (Function Enabled in APM Mode) Suspend Mode (Function Enabled in APM Mode) HDD Power Down (Function Enabled in APM Mode) Soft-Off by PWR-BTTN (Function Enabled in ACPI and APM Mode) PWRON After PWR-Fail...
Parameter Resume by Alarm (Function Enabled in ACPI and APM Mode) NOTE: In ACPI mode: Valid-S5 and S4. In APM mode: Valid- shutdown Power Management Mode Table Mode Max Saving 1 hour Min Saving 1 min Chapter 2 Description Use this option to set the date and time for your computer to boot up.
PnP/PCI Configurations The table below describes each PnP/PCI configuration parameter. Settings in boldface are the default and suggested settings. Parameter Reset Configuration Data Resources Controlled By IRQ Resources IRQ 3 (COM2) IRQ 4 (COM1) IRQ 5 (Network/Sound or Others) IRQ 7 (Printer or Others) IRQ 9 (Video or Others) IRQ 10 (SCSI or Others) IRQ 11 (SCSI or Others)
Page 61
Parameter PCI/VGA Palette Snoop Chapter 2 Description This parameter permits you to use the palette snooping feature if you installed more than one VGA card in the system. The PVI/VGA palette snoop function allows the control palette register (CPR) to manage and update the VGA RAMDAC (Digital Analog Converter, a color data storage) of each VGA card installed in the system.
PC Health Status Parameter CPU Shutdown Temperature (Function Enabled in ACPI Mode) CPU Warning Temperature(Function Enabled in ACPI Mode) System Shutdown Temperature(Function Enabled in ACPI Mode) Description When the temperature of the CPU reaches the default value, the system will shut down by initiating beep sounds.
Page 63
Parameter System Warning Temperature(Function Enabled in ACPI Mode) Chapter 2 Description When the temperature of the system reaches the default value, the system will give warning by initiating beep sounds. Options 55 degree C/ 131 degree F 25degree C/ 77 degree F 35 degree C/ 95 degree F 45 degree C/ 113 degree F Disabled...
Frequency Control The following table describes the parameters found in this menu. Parameter Processor Processor Speed Description Indicates the type of processor installed in your computer. Indicates the processor speed. Veriton 3500/5500/7500...
System Security The Setup program has a number of security features to prevent unauthorized access to the system and its data. Supervisor Password To set a password: At the prompt, type your password. Your password can be up to 8 alphanumeric characters. When you type the characters, they appear as asterisks on the password screen box.
User Password IMPORTANT:To show the “Set User Password”: 1. Choose “Set Superviser Password” and press 2. Type the password and then press 3. Confirm the password, and then press 4. The screen as below with “Set User Password” enabled will be shown. To set a password: At the prompt, type your password.
Bypassing the Password If you forgot your password, you can bypass the password security feature thru hardware configuration. RTC Battery Follow these steps to bypass the password: Turn off and unplug the system. Open the system housing. Take off battery and short it. Place on RTC battery, reboot the system and enter setup menu, to load default setting.
Load Default Settings You need to reload the BIOS default settings every time you make changes to your system hardware configuration (such as memory size, CPU type, hard disk type, etc.); otherwise, BIOS will keep the previous CMOS settings. Selecting this option displays the following dialog box: Choosing Yes enables BIOS to automatically detect the hardware changes that you have made in your system.
Exiting Setup To exit the BIOS utility, simply press Select Yes to exit Setup. Select No to return to the main menu. If you have made changes in the parameter settings, you will be asked if you want to keep the changes made to the BIOS.
Advanced Options NOTE: The Advanced Options menu is available only when you press The “Advanced Options” menu allows you to configure the system memory and PCI device settings. The following screen shows the Advanced Options parameter: CAUTION: Do not change any settings in the Advanced Options menu if you are not a qualified technician to avoid damaging the system.
Parameter System BIOS ID BIOS release date Advanced BIOS Features Selecting “Advanced BIOS Features” from the Advanced Options menu displays the following screen: The following table describes the parameters found in the sub- menu. Settings in boldface are the default and suggested settings.
Parameter CPU L1 & L2 Cache CPU L1 & L2 cache enabled Swap Floppy Drive If the system has two floppy drives, choose enabled to assign physical drive B to logical drive A and vice versa. Boot Up Floppy Seek If the item is enabled, BIOS will test floppy drives to determine whether they have 40 or 80 tracks.
Parameter DRAM Timing Selectable CAS Latency Time Active to Precharge Delay DRAM RAS #to CAS# Delay DRAM RAS# Precharge Memory Frequency for System BIOS Cacheable Video BIOS Cacheable Video RAM Cacheable Memory Hole at 15M-16M Delayed Transaction Delay Prior to Thermal AGP Aperture Size (MB) On-Chip Video Window size On-Chip Frame Buffer size...
The following table describes the parameters found in the sub-menu. Settings in boldface are the default and suggested settings. Parameter UART Mode Select Selects the UART as Serial Port (Normal) or IRDA or ASKIR. UR2 Duplex Mode Selects the speed of UR2 Duplex Mode. TxD, RxD Polarity Active Selects the speed of TxD, RxD Polarity Active.
Page 76
The following table describes the parameters found in the sub-menu. Settings in boldface are the default and suggested settings. Veriton 3500/5500/7500...
Parameter ACPI Functiont ACPI power management ACPI Suspend Type Selects the ACPI Suspend Type as S1&S3, S3 (STR, Suspend to RAM) or S1 (POS, Power On Suspend) Video Off Method Turn off the video by DPMS or Blank Screen or V/H SYNC + Blank Screen Video Off In Suspend Turn off the video when entering the Suspend mode.
Page 78
The following table describes the parameters found in the sub-menu. Parameter CPU Clock Ratio Core Clock Frequency to System Bus Ratio (RO) Auto Detect PCI CLK Detect PCI card. If the default is set to Disabled, then the PCI slot clock will be turned off and vice versa.
Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the Veriton 3500/ 5500/ 7500 and the Veriton 3500G/ 5500G/ 7500G desktop computer for maintenance and troubleshooting. To disassemble the computer, you need the following tools: Wrist grounding strap and conductive mat for preventing electrostatic discharge...
General Information Before You Begin Before proceeding with the disassembly procedure, make sure that you do the following: Turn off the power to the system and all peripherals. Unplug the AC adapter and all power and signal cables from the system. Veriton 3500/5500/7500...
Disassembling the Veriton 3500/ 3500G Opening the Housing This section tells you how to open the housing cover when you need to install additional components inside the system unit. CAUTION: Before you proceed, make sure that you have turned off the system and all peripherals connected to it.
Removing the Front Panel See “Removing the Housing Cover” on page 72 Remove the four screws as shown here. Detach the front bezel from the front panel gently in the way as shown here. Removing the AGP VGA Card See “Removing the Housing Cover” on page 72 Remove the screw as shown here and then remove the AGP VGA card from the slot.
Removing the LAN Card See “Removing the Housing Cover” on page 72 Remove the screw as shown below and then remove the modem card from the slot. Removing the EMI Audio Cover See “Removing the Housing Cover” on page 72 Press and then remove the EMI audio cover from the lower case.
Page 85
Disconnect the DVD-ROM power cable, DVD-ROM IDE cable, and audio cable from the DVD-ROM drive. Disconnect the intrusion alarm cable from the main board and then pull the FDD and DVD frame from the lower case Remove the floppy disk drive cable and optical drive IDE cable from the main board. Remove the four screws as shown here then detach the DVD-ROM drive from the frame.
Remove the four screws as shown here then detach the floppy disk drive from the frame. Removing the Intrusion Alarm Cable Module See “Removing the Housing Cover” on page 72 See “Removing the FDD and DVD Frame” on page 74 Disconnect the cable from the main board , use the flat screwdriver to release the latches and then detach the intrusion alarm cable module from the FDD and DVD frame.
Removing and Installing the RTC Battery See “Removing the Housing Cover” on page 72 Press the latch to release the RTC battery, lift up the RTC battery. To install the RTC battery, put it back and press it into the correct position to secure it well.Press the latch to release the RTC battery, lift up the RTC battery.
Removing the USB/ Audio Board See “Removing the Housing Cover” on page 72 See “Removing the FDD and DVD Frame” on page 74 See “Removing the LAN Card” on page 74 Disconnect the memory stick cable and USB cable from the main board. Disconnect the memory stick cable and USB cable from the USB/ audio board.
Removing the Hard Disk Drive See “Removing the Housing Cover” on page 72 See “Removing the FDD and DVD Frame” on page 74 Disconnect the hard disk drive IDE from the main board. Detach the hard disk drive power connector and hard disk drive IDE cable from the hard disk drive.
Removing the LED Activity Indicators See “Removing the Housing Cover” on page 72. See “Removing the FDD and DVD Frame” on page 74” See “Removing the Hard Disk Drive” on page 79 Disconnect the power LED, hard disk drive activity LED and network activity cables from the main board. Detach the network activity cable, power LED and hard disk drive activity LED cables from the housing.
Removing the Power Supply See “Removing the Housing Cover” on page 72. Disconnect the FDD power connector from the FDD drive and the DVD-ROM power connector from the DVD-ROM drive. Remove the hard disk drive power connector from the hard disk drive. Disconnect the main power connector and 12 Volt.
Remove the CPU fan sink from the main board and then put the levers back to their original positions. WARNING:The heatsink becomes very hot when the system is On. Never touch the heatsink with any metal or with your hands. Removing and Installing the Processor See “Removing the Housing Cover”...
Removing the System Main board See “Removing the Housing Cover” on page 72 See “Removing the FDD and DVD Frame” on page 74 See “Removing the AGP VGA Card” on page 73 See “Removing the LAN Card” on page 74 Before you remove the system main board, make sure that all cables connected to the main board are removed.
Veriton 5500/ 5500G Disassembly Procedure Flowchart LED Activity Indicators Intrusion Alarm Cable Module Dummy Link CPU Fan Sink DIMM NOTE: There is no AGP slot for Veriton 5500. Main Unit Housing Cover AGP VGA Modem Card Card Memory Stick Main Board Cable I/O Port Link Bar...
Disassembling the Veriton 5500/ 5500G Open the Housing Cover This section tells you how to open the housing cover when you need to install additional components inside the system unit. CAUTION: Before you proceed, make sure that you have turned off the system and all peripherals connected to it.
Removing the Empty Cover See “Removing the Housing Cover” on page 85 See “Removing the Front Panel” on page 85 Release the latches as shown here and then detach the empty cover from the front panel Removing a Dummy Link Bar See “Removing the Housing Cover”...
Removing the AGP VGA Card See “Removing the Housing Cover” on page 85 Remove the screw on the bracket of the AGP card. Set the screw aside, you will need it when inserting the AGP card. Gently pull out the AGP card to remove it from the AGP slot NOTE: There is no AGP slot for Veriton 5500.
Remove the two screws as shown here and then detach the USB/ Audio board Disconnect the USB cable and memory stick cable from the USB/ Audio board consecutively. Removing a DIMM See “Removing the Housing Cover” on page 85 See “Removing a Dummy Link Bar” on page 86 Press the levers on both sides of the DIMM socket outward to release the DIMM, and then gently pull the DIMM out to remove it.
Removing the CPU Fan Sink See “Removing the Housing Cover” on page 85 See “Removing a Dummy Link Bar” on page 86 Detach the fan/heatsink cable connector and release the two CPU fan sink levers from the CPU fan sink socket carefully, and then lift the fan/heatsink from the processor.
Removing and Installing the Processor See “Removing the Housing Cover” on page 85 See “Removing a Dummy Link Bar” on page 86 See “Removing the CPU Fan Sink” on page 89 Pull the socket lever up to release the processor pins from the socket holes an pull out the processor from the socket..
Removing the Hard Diskette Drive and Floppy Diskette Drive See “Removing the Housing Cover” on page 85 See “Removing a Dummy Link Bar” on page 86 See “Removing a Link Bar” on page 86 Turn the link bar over, and then detach the hard disk drive power connector and hard disk drive IDE cable from the hard disk drive Detach the floppy disk drive power connector and floppy disk drive cable from the floppy disk drive.
Remove the four screws as shown here and then detach the floppy disk drive module from the link bar Removing the CD-RW & DVD-ROM Drive See “Removing the Housing Cover” on page 85. See “Removing the Front Panel” on page 85 See “Removing a Dummy Link Bar”...
Page 103
Remove the two screws that hold the DVD-RW driver to the bracket frame. Disconnect the DVD-ROM power cable, DVD-ROM IDE cable, and audio cable from the DVD-ROM drive, and pull out the DVD-ROM drive. 10. Detach the CD-ROM module and DVD-ROM module from the housing. Chapter 3...
Removing the Power Supply See “Removing the Housing Cover” on page 85 See “Removing a Dummy Link Bar” on page 86 See “Removing a Link Bar” on page 86 Disconnect the FDD power connector from the FDD drive and the HDD power connector from the HDD.. Disconnect the CD-RW power connector from CD-RW drive and DVD-ROM power connector from DVD- ROM drive.
Disconnect the power LED, hard disk drive activity LED and network activity cables from the main board. Removing Power Switch Cable See “Removing the Housing Cover” on page 85 See “Removing the Front Panel” on page 85 Remove the power switch cable from the main board and release the latches by using a flat screwdriver. Press the power switch cable and then detach it from the housing Chapter 3...
Removing the System Main Board See “Removing the Housing Cover” on page 85 See “Removing a Dummy Link Bar” on page 86 See “Removing the AGP VGA Card” on page 87 See “Removing the Modem Card” on page 87 Before you remove the system main board, make sure that all cables connected to the main board are removed.
Veriton 7500/ 7500G Disassembly Procedure Flowchart The flowchart on the succeeding page gives you a graphical representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. FDD Module RTC Battery HDD Module Power Supply Intrusion Alarm Cable...
Disassembling the Veriton 7500/ 7500G Opening the Housing This section tells you how to open the housing cover when you need to install additional components inside the system unit. CAUTION: Before you proceed, make sure that you have turned off the system and all peripherals connected to it.
Removing the Modem Card See “Removing the Housing” on page 98. (Remove the left panel only) Remove the screw on the bracket of the modem card. Set the screw aside, you will need it when reinserting the modem card Removing the AGP VGA Card See “Removing the Housing”...
Removing the USB/ Audio Board See “Removing the Housing” on page 98 See “Removing the Front Panel” on page 98 See “Removing the Modem Card” on page 99 Disconnect the memory stick cable and USB cable from the main board Disconnect the memory stick cable and the USB cable from the audio board.
Removing the DVD-ROM and CD-RW Drive See “Removing the Housing” on page 98. See “Removing the Front Panel” on page 98 Disconnect the optical drive IDE cable and audio cable from the main board.. Remove the four screws holding the CD-RW drive to the housing Disconnect the CD-RW power cable, CD-RW IDE cable, and audio cable from the CD-RW, then remove the CD-ROM drive from the housing.
Remove the four screws holding DVD-ROM to the housing Disconnect the DVD-ROM power cable, DVD-ROM IDE cable, and audio cable from the DVD-ROM, then remove the DVD-ROM drive from the housing Removing the Floppy Disk Drive See “Removing the Housing” on page 98. (Remove the left panel only) Disconnect the floppy disk drive cable from the main board and then remove the four screws holding the diskette drive.
Disconnect the floppy disk drive cable and the floppy disk drive power connector, then remove the diskette drive from the housing Removing the Hard Disk Drive See “Removing the Housing” on page 98. (Remove the left panel only) Disconnect the hard disk drive IDE cable from the main board and then remove the four screws that hold the hard disk drive to the disk frame.
Removing a DIMM See “Removing the Housing” on page 98. (Remove the left panel only) Press the levers on both sides of the DIMM socket outward to release the DIMM, and then gently pull the DIMM out to remove it Removing the CPU Fan Sink See “Removing the Housing”...
Removing and Installing the Processor See “Removing the Housing” on page 98. (Remove the left panel only) See “Removing the CPU Fan Sink” on page 104. Pull the socket lever up to release the processor pins from the socket holes an pull out the processor from the socket..
Removing the Power Supply See “Removing the Housing” on page 98. (Remove the left panel only) Disconnect the FDD power connector from the FDD drive and the HDD power connector from the HDD. Disconnect the CD-RW power connector from the CD-RW drive and DVD-ROM power connector from the DVD-ROM drive.
Removing the Main Board See “Removing the Housing” on page 98. (Remove the left panel only) Put the housing to lying position with the open area facing upward. See “Removing the AGP VGA Card” on page 99 See “Removing the Modem Card” on page 99 Before you remove the system main board, make sure that all cables connected to the main board are removed.
Troubleshooting This chapter provides troubleshooting information for the Veriton 3500/5500/7500, and the Veriton 3500G/ 5500G/7500G Power-On Self-Test (POST) Index of Error Message Index of Error Symptoms Undetermined Problems Chapter 4 Chapter 4...
Power-On Self-Test (POST) Each time you turn on the system, the Power-on Self Test (POST) is initiated. Several items are tested during POST, but is for the most part transparent to the user. The Power-On Self Test (POST) is a BIOS procedure that boots the system, initializes and diagnoses the system components, and controls the operation of the power-on password option.
Page 121
Checkpoint Reserved 1. Blank out screen 2. Clear CMOS error flag Reserved 1. Clear 8042 interface 2. Initialize 8042 self-test 1. Test special keyboard controller for Winbond 977 series Super I/O chips. 2. Enable keyboard interface. Reserved 1. Disable PS/2 mouse interface (optional) 2.
Page 122
Checkpoint 1. Check validity of RTC value: e.g. a value of 5Ah is an invalid value for RTC minute. 2. Load CMOS settings into BIOS stack. If CMOS checksum fails, use default value instead. 3. Prepare BIOS resource map for PCI & PnP use. If ESCD is valid, take into consideration of the ESCD’s legacy information.
Page 123
Checkpoint Test 8259 functionality Reserved Reserved Reserved Initialize EISA slot Reserved 1. Calculate total memory by testing the last double word of each 64K page. 2. Program writes allocation for AMD K5 CPU. Reserved Reserved Reserved Reserved 1. Program MTRR of M1 CPU. 2.
Page 124
Checkpoint Prepare memory size information for function call: INT 15h ax=E820h Reserved Turn on L2 cache Reserved Program chipset registers according to items described in Setup& Auto-configuration table. Reserved 1. Assign resources to all ISA PnP devices. 2. Auto assign ports to onboard COM ports if the corresponding item in Setup is set to “AUTO”...
Page 125
Checkpoint 1. USB final Initialization 2. NET PC: Build SYSID structure 3. Switch screen back to text mode. 4. Set up ACPI table at top of memory. 5. Invoke ISA adapter ROMs. 6. Assign IRQs to PCI devices 7. Initialize APM 8.
POST Error Messages List If you cannot run the diagnostics program tests but did receive a POST error message, use “POST Error Messages List” to diagnose system problems. If you did not receive any error message, look for a description of your error symptoms in “Error Symptoms List”...
Page 127
BIOS Messages Memory Test: Memory test fail Override enabled - Defaults loaded Press TAB to show POST screen Primary master hard disk fail Primary slave hard disk fail Secondary master hard disk fail Secondary slave hard disk fail Chapter 4 Action/FRU This message displays during a full memory test, counting down the memory areas being tested.
Error Symptoms List NOTE: To diagnose a problem, first find the error symptom in the left column. If directed to a check procedure, replace the FRU indicated in the check procedure. If no check procedure is indicated, the first Action/ FRU listed in right column is the most likely cause.
Page 129
Error Symptom Diskette drive LED comes on for more than 2 minutes when reading data. Diskette drive LED fails to light, and the drive is unable to access for more than 2 minutes. Diskette drive test failed. NOTE: Ensure hard disk drive is configured correctly in BIOS Setup, cable/jumper are set correctly before diagnosing any hard disk drive problems.
Page 130
Error Symptom Audio software program invokes but no sound comes from speakers. Modem ring cannot wake up system from suspend mode. Data/fax modem software program invokes but cannot receive/send data/fax Fax/voice modem software program invokes but has no sound output. (Data files are received normally;...
Page 131
Error Symptom Execute “Load BIOS Default Settings” in BIOS Setup to confirm ports presence before diagnosing any parallel/serial ports problems. Serial or parallel port loop-back test failed. Printing failed. Printer problems. Some or all keys on keyboard do not work. Pressing power switch does not turn off system.
Check all cables and connectors for proper installation. If the jumpers, switches and voltage settings are correct, remove or disconnect the following, one at a time: 10. Non-Acer devices External devices Any adapter card (modem card, LAN card or video card, if installed)
Chapter 5 Jumper and Connector Information Jumpers and Connectors Refer to the following figure for the location of the jumpers and connectors on the main board: Chapter 5...
Acer Corporation does not provide these parts. NOTE: To scrap or to return the defective parts, you should follow the local government ordinance or regulations on how best to dispose it, or follow the rules set by your regional Acer office on how to return it.
Veriton 5500/ 5500G Exploded Diagram Picture Floppy Disk Drive Battery Part Name FDD 1.44M MITSUMI/D353M3D Description FDD 1.44MB 1"H MITSUMI/D353M3D Veriton 3500/5500/7500...
Page 145
Picture Cables Chapter 6 Part Name RTC BATTERY LI 3V 200MAH IDE CABLE 40PIN 3CONNECTOR 150+300MM FDD CABLE 34PIN 2CONNECTOR 450MM IDE CABLE 40PIN 3CONNECTOR 150+300MM ATA66 AUDIO CABLE 4PIN 3CONNECTOR 520MM POWER SWITCH CABLE 2PIN 300MM W/HOLDER Description BATTERY LI 3V CR2032 200MAH C.A 40P 3C 150+300MM IDE H61 C.A 34P 2C 450MM FDD H61 C.A 40P 3C 150+300MM ATA66 H61...
Page 146
Picture 1-13 1-12 Main board Boards Part Name INTRUSION ALERT MICRO SWITCH CABLE LED CABLE MODULE TURBO/HDD/ POWER AUDIO BOARD CABLE 2CONNECTOR 10PIN 380MM USB CABLE 2CONNECTOR 10PIN 300MM MAINBOARD/S88M AUDIO BOARD Description ASSY MICRO/SW CABLE H40 VT5100 ASSEMBLY LED CABLE (A) H40 W.A 2C 10P AUDIO BD 385MM S88M C.A 2CONN USB/10P 300MM S88M S88M MAIN BOARD...
Page 147
EMPTY COVER 5.25" LINK BAR FRONT PANEL W/POWER KNOB W/O LOGO Description SPS 200W PFC DPS-200PB-112A 01 ASSY UPPER CASE H40 ASSY L CASE H40 5.25" EMPTY COVER H40 VERITON BAR LINK SECC T-.8 H40 ASSY F PNL VER H40 PRINT ACER...
Page 148
Picture Miscellaneous Screws 1-14 Part Name I/O PORT BRACKET W/O LABEL NAME PLATE VT5500 I/O PORT LABEL SCREW SCREW SCREW SCREW SCREW Description ASSY PORT BRACKET(S88M) H80 LBL NAME PLT49.6*9.6VT5500 H40 LBL I/O PORT 40.7X155 H34A-S88M SCREW TAP HEX ZINC #6-32*4/16" SCREW MACH BDG #6-32*L8 NI SCRW MACH BDG #6-32*3/16"...
Page 149
Picture 1-14 1-15 Chapter 6 Part Name SCREW SCREW Description SCREW TAP HEX ZNIC #6-32*4/16" SCRW MACH FLAT M3*0.5P*8L NI...
Page 153
Picture Power Supply Case/Cover/Bracket Assembly Miscellaneous Chapter 6 Part Name POWER SUPPLY 200W DELTA DPS- 200PB-112B 01 RIGHT DOOR LEFT COVER FRONT BEZEL LOWER CASE W/TOP COVER,MAINBOARD TRAY,USB HOLDER I/O PORT BRACKET Description SPS 200W PFC DPS-200PB-112B 01 CVR R SECC T-.8 LX45 CVR L SECC T-.8 H80 ASSY BZL VERTION NEW LOGO ASSY L-CASE W/USB HOLE H80...
Page 154
Picture Screws 1-17 1-10 Part Name NAME PLATE VT7500 RUBBER FOOT I/O PORT LABEL SCREW SCREW SCREW SCREW Description LBL NAME PLT49.6*9.6VT7500 H80 RUBBER FOOT T-6.8 IDB3 LBL I/O Port 40.7x155 H34A-88M SCRW HEX I#4-40/O#4-40 L7.5 NI SCRW MACH PAN M2*10L SCRW MACH BDG #6-32*3/16"...
Page 155
Picture 1-18 Chapter 6 Part Name SCREW SCREW Description SCRW TAP HEX ZINC M3*.5*5 SCREW TAP HEX ZNIC #6-32*4/16"...
Model Definition and Configuration Veriton 3500/5500/7500 Brand No: S88M/ GL MB Project Name/ Code: S88M / S88M / 91.31V01.201(Veriton 5500) S88M / 91.31V01.101(Veriton 7500) Description S88M/GL is positioned to be the first Main Board product that supports the latest INTEL Chipset Brookdale-GL technology with DDR DIMM module.
Veriton 3500G/5500G/7500G Brand No: S88M/ G MB Project Name/ Code: S88M Description S88M/ G is positioned to be the first Main Board product that supports the latest INTEL Chipset Brookdale- G technology with DDR DIMM module. As a technology leader in the PC market,S88M/ G stands for not only the image of the best performance product for Intel’s next generation mainstream platform but also a real time to...
Main Features Single Intel Pentium 4/ Northwood processor configurations at 400/ 533MHz for S88M/ G and at 400MHz for S88M/ GL. AGTL+ host bus with integrated termination supporting 32 bit host addressing Up to 2 GB (W/ 512Mb technology) of DDR (Double Data rate) DIMM module at 266MHz/ 200MHz.
Appendix B Test Compatible Components This computer’s compatibility is a test plan released by Acer Internal Testing Department. Once the final report is available, this chapter will be revised accordingly. Appendix B...
This section describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d.
Assignment Map 30 Audio controller 26 Audio Interface 26 Audio-in/Line-in port 11, 15 Audio-out/Line-out port 11, 15 Basic level 36 BIOS Setup 35 Entering Setup 36 Setup Utility 36 BIOS Utility Disk Drives 38 Exiting Setup 60 Load Default Settings 59 Power Management 47 Product Information 37 System Security 55...
Page 174
IDSEL 30 Interface audio 26 IDE 26 Video 25 IRQ Assignment Map 31 Jumper and Connector Information 123 Jumpers 123 keyboard 21 Linux Red Hat Environment Test 159 Load Default Settings 59 Machine Disassembly 69 cover 72 Housing Cover 72 Main board 124, 125 removing 107 Main Board Layout 18...
Page 175
Audio 120 CD/DVD-ROM Drive 119 Diskette Drive 118 Keyboard 121 Memory 118 Modem 120 Monitor 120 Other 121 Parallel Port 121 Power Supply 121 Processor / Processor Fan 118 Real-Time Clock 119 Serial Port 121 System Board 118 Video 120 System 35 System Board removing 107...