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Canon TX-4100 Online Manual
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Canon TX-4100 Online Manual

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Table of Contents

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Summary of Contents for Canon TX-4100

  • Page 1 TX-4100 TX-3100 TX-2100 TX-5410 TX-5310 TX-5210 Online Manual English...

  • Page 2: Table Of Contents

    Contents Using This Online Manual..........21 Trademarks and Licenses.
  • Page 3 Handling and Use of Paper......... 84 Paper.
  • Page 4 Stacker............. . . 175 Using the Stacker.
  • Page 5 Print target............. . . 277 Paper src.
  • Page 6 Detect image size and Print centered......... . 338 Status Print.
  • Page 7 Adjusting the Print Head..........418 Adjusting the Print Head.
  • Page 8 Performing Maintenance Functions from Your Computer (macOS)....493 Opening Remote UI for Maintenance..........494 Cleaning the Print Heads.
  • Page 9 Adjusting Color Balance............Setting the Print Quality Level (Custom).
  • Page 10 Obtaining the Latest Printer Driver..........Delete the Unnecessary Canon IJ Printer from the Printer List......699...
  • Page 11 Installing the Printer Driver............Application Software.
  • Page 12 Problems Regarding Paper..........Remove Jammed Roll Paper.
  • Page 13 Image edges are blurred or white banding occurs......... 806 The length of the printed image in the paper ejection direction is not accurate.
  • Page 14 Messages advising to check the maintenance cartridge are not cleared..... . . 853 Printer consumes a lot of ink............854 Printed pages are not collected cleanly in the basket.
  • Page 15 1059..............888 1061.
  • Page 16 1492..............921 1494.
  • Page 17 3303..............954 3304.
  • Page 18 3448..............987 3451.
  • Page 19 4935..............1021 4937.
  • Page 20 6941..............1054 6942.

  • Page 21: Using This Online Manual

    Using This Online Manual Symbols Used in This Document Touch-enabled Device Users (Windows) Symbols Used in This Document Warning Instructions that, if ignored, could result in death, serious personal injury, or property damage caused by incorrect operation of the equipment. These must be observed for safe operation. Caution Instructions that, if ignored, could result in personal injury or property damage caused by incorrect operation of the equipment.

  • Page 22: Trademarks And Licenses

    (1998) are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. • Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A. and licensed to Canon Inc. • Autodesk and AutoCAD are registered trademarks or trademarks of Autodesk, Inc., and/or its subsidiaries and/or affiliates in the USA and/or other countries.
  • Page 23 OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. Apache License Version 2.0, January 2004 http://www.apache.org/licenses/ TERMS AND CONDITIONS FOR USE, REPRODUCTION, AND DISTRIBUTION 1. Definitions. "License" shall mean the terms and conditions for use, reproduction, and distribution as defined by Sections 1 through 9 of this document.
  • Page 24 "Contributor" shall mean Licensor and any individual or Legal Entity on behalf of whom a Contribution has been received by Licensor and subsequently incorporated within the Work. 2. Grant of Copyright License. Subject to the terms and conditions of this License, each Contributor hereby grants to You a perpetual, worldwide, non-exclusive, no-charge, royalty-free, irrevocable copyright license to reproduce, prepare Derivative Works of, publicly display, publicly perform, sublicense, and distribute the Work and such Derivative Works in Source or Object form.
  • Page 25 6. Trademarks. This License does not grant permission to use the trade names, trademarks, service marks, or product names of the Licensor, except as required for reasonable and customary use in describing the origin of the Work and reproducing the content of the NOTICE file. 7.
  • Page 26 ---- Part 2: Networks Associates Technology, Inc copyright notice (BSD) ----- Copyright (c) 2001-2003, Networks Associates Technology, Inc All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
  • Page 27 ---- Part 4: Sun Microsystems, Inc. copyright notice (BSD) ----- Copyright c 2003 Sun Microsystems, Inc., 4150 Network Circle, Santa Clara, California 95054, U.S.A. All rights reserved. Use is subject to license terms below. This distribution may include materials developed by third parties. Sun, Sun Microsystems, the Sun logo and Solaris are trademarks or registered trademarks of Sun Microsystems, Inc.
  • Page 28 SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. ---- Part 6: Cisco/BUPTNIC copyright notice (BSD) ----- Copyright (c) 2004, Cisco, Inc and Information Network Center of Beijing University of Posts and Telecommunications.
  • Page 29 MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT HOLDER BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF...
  • Page 30 IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT HOLDERS OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES;...
  • Page 31 OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. ----------------------------------------------------------- MIT License Copyright (c) 1998, 1999, 2000 Thai Open Source Software Center Ltd Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the "Software"), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following...
  • Page 32 Permission to use, copy, modify, and distribute this software for any purpose without fee is hereby granted, provided that this entire notice is included in all copies of any software which is or includes a copy or modification of this software. THIS SOFTWARE IS BEING PROVIDED "AS IS", WITHOUT ANY EXPRESS OR IMPLIED WARRANTY.
  • Page 33 David Turner, Robert Wilhelm, and Werner Lemberg Introduction ============ The FreeType Project is distributed in several archive packages; some of them may contain, in addition to the FreeType font engine, various tools and contributions which rely on, or relate to, the FreeType Project. This license applies to all files found in such packages, and which do not fall under their own explicit license.
  • Page 34 This license applies to all files distributed in the original FreeType Project, including all source code, binaries and documentation, unless otherwise stated in the file in its original, unmodified form as distributed in the original archive. If you are unsure whether or not a particular file is covered by this license, you must contact us to verify this.
  • Page 35 ----------- There are two mailing lists related to FreeType: o freetype@nongnu.org Discusses general use and applications of FreeType, as well as future and wanted additions to the library and distribution. If you are looking for support, start in this list if you haven't found anything to help you in the documentation.
  • Page 36 - Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. - Neither the name of ARM nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission.
  • Page 37 ALTERNATIVELY, provided that this notice is retained in full, this product may be distributed under the terms of the GNU General Public License (GPL), in which case the provisions of the GPL apply INSTEAD OF those given above. THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDER AND CONTRIBUTORS "AS IS" AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED.
  • Page 38 PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE FOUNDATION OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE...
  • Page 39 THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS," AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT HOLDER OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES;...

  • Page 40: Basic Operation

    Basic Operation Printer Parts Printer Parts Optional accessories Printing procedure Canceling print jobs Pausing Printing...

  • Page 41: Printer Parts

    Printer Parts Printer Parts Front Back Top Cover (Inside) Carriage Ink Tank Cover (Inside) Operation Panel Optional accessories Stand Stand Parts Stacker Parts of the Stacker Roll Unit Parts of the Roll Unit Roll Holder Set...

  • Page 42: Printer Parts

    Printer Parts Front Back Top Cover (Inside) Carriage Ink Tank Cover (Inside) Operation Panel...

  • Page 43: Front

    Front (A) Top Cover Open this cover to install the print head, load paper, and remove any jammed paper from inside the printer as needed. (See "Top Cover (Inside).") (B) Output Guide Guides printed documents as they are ejected. Open this guide when loading a roll. (C) Roll holder Slot Slide the Roll Holder into this slot.
  • Page 44 (H) Maintenance Cartridge Ink used for maintenance purposes such as head cleaning is absorbed. (Replace the cartridge when it is full.) (I) Stand A stand that holds the printer. Equipped with casters to facilitate moving it. (See "Stand Parts.") (J) USB flash drive port Insert a USB flash drive to this port.

  • Page 45: Back

    Back • TX-4100 / TX-5410 • • TX-3100 / TX-2100 / TX-5310 / TX-5210 •...
  • Page 46 (A) Carrying Grips When carrying the printer, have six people hold it by these handles under both sides. (B) USB Port Connect a USB cable to this port. The printer is compatible with Hi-Speed USB connections. (C) Wired LAN Connector Connect an Ethernet cable to this port.

  • Page 47: Top Cover (Inside)

    Top Cover (Inside) (A) Top Cover Roller Prevents paper from rising when ejected. (B) Cleaning Brush When cleaning inside the printer under the top cover, use this brush to sweep away paper dust on the platen. (C) Cutter Blade A round-bladed cutter for automatic paper cutting. (D) Paper Alignment Line Align paper with this line when loading it.

  • Page 48: Carriage

    Carriage (A) Angle Adjustment Lever Fine-tunes the line misalignment when printing. (B) Print Head Locking Cover Secures the print head. (C) Print Head The printhead is equipped with ink nozzles. The carriage serves a key role in printing. (D) Print Head Lock Lever Lock print head locking cover.

  • Page 49: Ink Tank Cover (Inside)

    Ink Tank Cover (Inside) *1:The figure shows the printer as loaded with a 23.7 fl oz (700 ml) ink tank. (A) Ink Color Label Load an ink tank that matches the color and name on this label. (B) Ink Lamp (red) Indicates the state of the ink tank as follows when the ink tank cover is opened.

  • Page 50: Operation Panel

    Operation Panel A: ON button/ON lamp Turns the printer on and off. Turning the Printer On and Off The ON lamp is lit when the printer is on or in Sleep mode. B: Load button Loads the paper when it is set or replaced. Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit (Option) Loading Sheets in the Printer...
  • Page 51 • Lit (orange) • A warning message is displayed. • Flashing (orange) • An error message is displayed. • Off • There are no active print jobs, warnings, or errors. Note • When the printer is in Sleep mode, to restore the display, press the buttons on the operation panel or touch the touch screen.

  • Page 52: Optional Accessories

    Optional accessories Stand Stand Parts Stacker Parts of the Stacker Roll unit Parts of the Roll Unit Roll Holder Set...

  • Page 53: Stand

    The following Stand can be used with the printer. • TX-2100 / TX-5210 : Printer Stand SD-21 • The TX-4100, TX-3100, TX-5410, TX-5310 models come with the stand included. For more information on the main parts of the stand, see "Stand Parts".

  • Page 54: Stand Parts

    Stand Parts (A) Stand Unit A stand that holds the printer. Equipped with casters to facilitate moving the printer. (B) Basket Catches the ejected printed documents. (See "Parts of the Basket.") (C) Locking Caster A locking caster that, when the lock is in the ON position, immobilizes the printer. When moving the stand, be sure to set the locking caster lock to the OFF position to release the lock.
  • Page 55 Parts of the Basket (A) Basket Rod (tag side) Secures the cloth basket to the tips of the basket arm. (B) Basket Arm Retains the basket rod (tag side). By changing the length and the angle, you can make the basket suitable for various conditions. (C) Basket A cloth tray that catches ejected documents.

  • Page 56: Stacker

    Stacker The following stacker can be used in this printer. • TX-4100 / TX-5410 : Stacker SS-41 • • TX-3100 / TX-5310 : Stacker SS-31 • • TX-2100 / TX-5210 : Stacker SS-21 • For details on the main parts of the stacker, see "Parts of the...

  • Page 57: Parts Of The Stacker

    Parts of the Stacker (A) Rod (fixed) Move it forward and back to switch the position of the stacker. (B) Basket A cloth tray that catches ejected documents. (C) Arm When using the stacker with the Position 1, attach the rod (adjustable) to the lower of the arm. Example Stacker Configurations (D) Rod (adjustable) Changes the position of the stacker by moving the rod (adjustable) to the lower of the arm or the upper...

  • Page 58: Roll Unit

    Switch between these two functions depending on the circumstances. You can use the following roll unit with this printer. • TX-4100 / TX-5410 : Roll Unit RU-42 • • TX-3100 / TX-5310 : Roll Unit RU-32 •...

  • Page 59: Parts Of The Roll Unit

    Parts of the Roll Unit (A) Roll Holder Lock Switch Locks and releases the Roll Holder loaded in the roll unit. (B) Feed Mode Lamp Lights up when you have selected the feed mode on the roll unit. (C) Auto Take-up Lamp Lights up when the paper is being taken up.
  • Page 60 (L) Feed Flap Switch Change the feed flap position depending on the roll unit mode. (M) Roll Holder Load the roll on this holder. (N) Holder Stopper This part secures the roll paper on the Roll Holder.

  • Page 61: Roll Holder Set

    2-inch and 3-inch paper cores. However, if using 3-inch core roll paper, attach the 3-inch paper core attachment. (See "Loading Rolls on the Roll Holder."). • TX-4100 / TX-5410 : Roll Holder Set RH2-46 • • TX-3100 / TX-5310 : Roll Holder Set RH2-34 •...

  • Page 62: Printing Procedure

    Printing procedure Printing Options Using Rolls and Sheets Turning the Printer On and Off Loading and Printing on Rolls Loading and Printing on Sheets Printing in Windows Printing from macOS...

  • Page 63: Printing Options Using Rolls And Sheets

    Printing Options Using Rolls and Sheets The printer supports both rolls and sheets. This section introduces the main features of each, as well as the main printing methods available. Select rolls or sheets to suit your particular printing application. Note •...
  • Page 64 • Free Layout (Windows) and imagePROGRAF Free Layout (macOS) • Print multiple documents from multiple applications (such as word-processing programs, spreadsheet programs, and so on) next to each other. (See "Lining Up and Printing Multiple Documents" (Windows).) (See "Lining Up and Printing Multiple Documents"...

  • Page 65: Turning The Printer On And Off

    1. Press ON button to turn on printer. The printer will now start up. The Canon logo appears on the touch screen, and then "Starting the system Please wait." appears. When startup is finished, ON button lights up, and printer enters standby mode.
  • Page 66 The printer will not enter standby mode in the following situations. Take action as necessary. • The top cover is open • Close the top cover. • The ink tank cover is open • Close the ink tank cover. • The print head is not installed •...
  • Page 67 If the Status lamp is flashing orange, check the message on the touch screen and take action as necessary. If the Status lamp is flashing white, the printer is receiving a print job. Turn off the printer after printing is finished. 2.

  • Page 68: Loading And Printing On Rolls

    Loading and Printing on Rolls These are the basic steps for loading and printing on rolls. Follow these steps to load and print on rolls. Note • For details on roll paper sizes and types that can be used, see •...
  • Page 69 3. Load roll paper in printer or roll unit. (See "Loading the Upper Roll on the Printer.") (See "Loading the Lower Roll on the Roll Unit (Option).") 4. Select the type of paper. (See "Changing the Type of Paper.") Note •...
  • Page 70 6. Send the print job. Printing in Windows Printing from macOS The printer now starts printing the print job.

  • Page 71: Loading And Printing On Sheets

    Loading and Printing on Sheets These are the basic steps for loading sheets and then printing. Follow the steps below to load and print on sheets. Note • For details on paper sizes and types that can be loaded, see •...
  • Page 72 4. Send the print job. Printing in Windows Printing from macOS Start printing.

  • Page 73: Printing In Windows

    Printing in Windows Print from the application menu. Important • We recommend exiting unnecessary applications before printing. Running several applications while • printing may interrupt the transfer of print data and affect printing quality. 1. In the source application, select Print from the File menu to display the dialog box for printing conditions.
  • Page 74 You can use the printer driver dialog box to configure various printing settings such as for enlarged or reduced printing and borderless printing. You can open the printer driver dialog box from the application software or from the operating system menu. For details, see "How to Open the Printer Driver Setup Window"...

  • Page 75: Printing From Macos

    Printing from macOS Print from the application menu after registering the printer. Important • We recommend exiting unnecessary applications before printing. Running several applications while • printing may interrupt the transfer of print data and affect printing quality. Registering the printer The printer needs to be registered in Print &...
  • Page 76 As shown in the following illustration, you can switch to other panes in this dialog box to complete settings for various methods of printing, including enlarged and reduced printing, borderless printing, and so on.

  • Page 77: Canceling Print Jobs

    Canceling print jobs Canceling Print Jobs from the Control Panel Canceling Print Jobs from Windows Canceling Print Jobs from macOS...

  • Page 78: Canceling Print Jobs From The Control Panel

    Canceling Print Jobs from the Control Panel To cancel printing or reception of print jobs, press the Stop button on the operation panel. When you press the Stop button during printing, the printer operation varies depending on the current status. •...

  • Page 79: Canceling Print Jobs From Windows

    Canceling Print Jobs from Windows In the printer window, you can cancel jobs that are being sent to the printer. Using Canon IJ Status Monitor, you can cancel print jobs that have already been received by the printer or that are currently being printed.
  • Page 80 Note • The screen may differ slightly depending on the model you are using. •...

  • Page 81: Canceling Print Jobs From Macos

    Canceling Print Jobs from macOS In the printer window, you can cancel jobs that are being sent to the printer. Note • Print jobs are shown in the printer window while they are being sent from the computer. After • transmission, jobs are not displayed even during printing.

  • Page 82: Pausing Printing

    Pausing Printing Pausing Printing...

  • Page 83: Pausing Printing

    Pausing Printing During printing, if you set Pause printing to Enable, the printer enters a state in which printing is paused, after the completion of the printing process when this setting was made. In this state, all printing is not executed. To restore normal operation after pausing printing, set Pause printing to Disable.

  • Page 84: Handling And Use Of Paper

    Handling and Use of Paper Paper Types of Paper Paper Sizes Using Paper Other Than Genuine Paper and feed confirmed Paper Printing on Paper Other Than Genuine Paper and feed confirmed Paper Using Existing Settings Printing on Paper Other Than Genuine Paper and feed confirmed Paper by Adding a Media Type Paper Information List Updating paper information...
  • Page 85 Automatically Switch Rolls Handling sheets Loading Sheets in the Printer Changing the Type of Paper Printing From a Desired Starting Point Removing Sheets Remove a Jammed Sheet Basket Using the Basket Example Basket Configurations Storing the Basket Stacker Using the Stacker Example Stacker Configurations Roll Unit Switching Roll Unit Modes...

  • Page 86: Paper

    Paper Types of Paper Paper Sizes Using Paper Other Than Genuine Paper and feed confirmed Paper Printing on Paper Other Than Genuine Paper and feed confirmed Paper Using Existing Settings Printing on Paper Other Than Genuine Paper and feed confirmed Paper by Adding a Media Type Paper Information List Updating paper information...

  • Page 87: Types Of Paper

    • Method of Updating Supported Paper • Paper that is supported by the printer may be newly released on the Canon website. To use newly released paper, register the latest paper information on the printer with the Media Configuration Tool. (See "Updating paper...

  • Page 88: Paper Sizes

    • Roll Paper Width TX-4100 / TX-5410 : 44.02 in. (1118.0 mm) to 6.00 in. (152.4 mm) TX-3100 / TX-5310 : 36.11 in. (917.0 mm) to 6.00 in. (152.4 mm) TX-2100 / TX-5210 : 24.02 in. (610.0 mm) to 6.00 in. (152.4 mm) Roll paper width recommended for 44 in Roll (1117.6mm)
  • Page 89 TX-3100 / TX-5310 : 36.11 in. (917.0 mm) to 6.00 in. (152.4 mm) TX-2100 / TX-5210 : 24.02 in. (610.0 mm) to 6.00 in. (152.4 mm) Sheet Length 84.00 in. (2133.6 mm) to 8.00 in. (203.2 mm) Thickness 3 mil (0.07 mm) to 31 mil (0.8 mm) Note •...

  • Page 90: Using Paper Other Than Genuine Paper And Feed Confirmed Paper

    Using Paper Other Than Genuine Paper and feed confirmed Paper When using this printer to print on paper other than genuine Canon paper and feed confirmed paper, use paper that meets the following conditions. Note • For Canon genuine paper/feed confirmed paper, see "Paper Information List."...
  • Page 91 Printing on Paper Other Than Genuine Paper and feed confirmed Paper Using Existing Settings You can easily print on paper other than genuine Canon paper and feed confirmed paper without making complicated settings by selecting the existing settings provided in the printer control panel and printer driver depending on the media type you are using.
  • Page 92 Media Configuration Tool provides a function for adding custom paper for better print quality and improved paper feed properties when printing on paper other than Canon genuine paper/feed confirmed paper than when printing with general-purpose settings. You can use this function to configure settings such as the amount of ink used and the height of the print head according to the characteristics of the paper being used, and thereby realize higher print quality.

  • Page 93: Updating Paper Information

    Media Configuration Tool Guide Important • If you are using the Media Configuration Tool, the new Media Information File is downloaded • automatically when released on the Canon website. A computer connected to the Internet is required to download the Media Information File.

  • Page 94: Handling Rolls

    Handling rolls Loading Rolls on the Roll Holder Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit (Option) Changing the Type of Paper Specifying the Paper Length Removing the Upper Roll from the Printer Removing the Lower Roll from the Roll Unit (Option) Removing Rolls From the Roll Holder Remove Jammed Roll Paper...

  • Page 95: Loading Rolls On The Roll Holder

    Loading Rolls on the Roll Holder When printing on roll paper, attach the roll paper to the Roll Holder. Roll paper comes in two types: 2-inch and 3-inch cores. If using 3-inch core roll paper, attach the 3-Inch Paper Core Attachment to the Roll Holder and holder stopper. Caution •...
  • Page 96 1. Rotate the holder stopper lever (A) towards to release the lock, and while holding it in position (B), remove holder stopper from the roll holder. 2. If using 3-inch core paper, align 3-Inch Paper Core Attachment tabs (A) with Roll Holder holes (B) and insert firmly.
  • Page 97 • If you stand the roll holder vertically and set the roll paper by dropping, the roll holder may be • damaged. 4. If using 3-inch core roll paper, attach 3-Inch Paper Core Attachment to holder stopper. Align the tabs (A) of the attachment with the holes (B) of the holder stopper, and insert firmly. 5.

  • Page 98: Loading The Upper Roll On The Printer

    Loading the Upper Roll on the Printer Follow these steps to load rolls in the printer. When selecting Enable in Roll paper auto feed, the roll paper is fed automatically by simply loading it. Important • Always load rolls when the printer is on. If the printer is off when you load a roll, the paper may not be •...
  • Page 99 After following the instructions on the screen to remove the paper, redo the operation. • If roll paper is loaded in Roll 1 (Upper) but Roll 1 (Upper) is not selected as the paper source, a • message asking you whether or not to change paper is displayed. Tap Replace paper, remove the paper, and go to the next step.
  • Page 100 • Be careful not to pinch your fingers between the Roll Holder shaft and the guide grooves (B) when • loading the roll paper. Important • If the leading edge of the roll paper is secured with tape or a paper band so that it will not unravel, •...
  • Page 101 Important • If the roll paper has become unwound, remove the slack before loading the roll paper. • • When feeding the leading edge of the roll paper, make sure the entire width of the roll paper • is separating and feeding from the roll. If the roll paper is fed with some of the roll paper still stuck to the roll, the roll paper will be damaged.
  • Page 102 edge appears on platen, lower the release lever, and then proceed to the next step. However, if Paper retention settings is set to Release, automatic switching of the upper and lower rolls is not possible. 3. Lower output guide. 4. Close top cover. •...
  • Page 103 ◦ When selecting Use current media type in Media type selection method. ◦ A menu for selecting the media type appears on the touch screen. After 5 seconds, the media type will be selected with the fixed media kind. • When selecting Barcodes in Manage remaining roll amount and if the barcode is printed. •...

  • Page 104: Loading The Lower Roll On The Roll Unit (Option)

    Loading the Lower Roll on the Roll Unit (Option) Follow these steps to load roll paper in the roll unit (Roll 2 (Lower)). When selecting Enable in Roll paper auto feed, the roll paper is fed automatically by simply loading it. Important •...
  • Page 105 Note • If any cut sheet has been fed, or roll paper that will not be used has been fed from Roll 2 (Lower), • a message is shown requesting you to remove it. After following the instructions on the screen to remove the paper, redo the operation. •...
  • Page 106 Caution • Be careful not to drop the roll and hurt yourself when loading it. • • Be careful not to pinch your fingers between the Roll Holder shaft and the guide grooves (B) when • loading the roll paper. Important •...
  • Page 107 • When Roll paper auto feed is Enable and if you attach the roll holder without the roll paper • loaded on the roll holder, Preparing to feed the paper... appears on the operation panel. In this case, press the Stop button on the operation panel to cancel feeding. Note •...
  • Page 108 • When selecting Enable in Roll paper auto feed. • The roll paper is fed. • When selecting Disable in Roll paper auto feed. • Pull out roll paper evenly, insert leading edge between roll paper and arrows (A) directly beneath it, and feed roll paper until you hear a sound.
  • Page 109 • Be careful not to soil the printing surface of roll paper as you insert it in the slot. This may affect • the printing quality. We recommend wearing clean cloth gloves when handling rolls to protect the printing surface. •...
  • Page 110 • When selecting Barcodes in Manage remaining roll amount and if the barcode is not • printed. ◦ When selecting Manual in Media type selection method. ◦ A menu for selection of the media type and length is shown on the touch screen.Operate the touch screen, select the media type to be used, and enter its length.

  • Page 111: Changing The Type Of Paper

    Changing the Type of Paper Follow these steps to change the type of paper specified on the printer after you have loaded paper. If you continue using the same type of paper and set Keep media type to Enable, when you load paper, the media type selected before Enable was set is selected automatically, eliminating the need to set the media type.
  • Page 112 Note • If the Home screen does not appear, tap the HOME button. • 2. Tap paper feed slot where paper whose type you want to change is loaded. 3. Tap Paper settings. 4. Tap Type. 5. Tap media type of roll paper loaded in printer.
  • Page 113 Important • Be sure to select the correct paper type. If this setting does not match the loaded paper, it may • cause feed errors and affect printing quality. Note • For details on media types, see "Paper Information List." At the factory default settings, Plain •...
  • Page 114 3. Tap Media type selection method. 4. Tap Use current media type. Note • The specified media type setting is updated in the following situations. • When using sheets, if you send a print job before loading a sheet, the media type setting is updated to match the type of paper specified by the print job.

  • Page 115: Specifying The Paper Length

    Specifying the Paper Length When changing the length of paper after the paper has been advanced, specify the length as follows. Note • Specify the roll paper length when you have set Manage remaining roll amount to Barcodes. (See • "Keeping Track of the Amount of Roll Paper Left.") 1.
  • Page 116 4. Tap Length. 5. Enter roll paper length. Specify the roll length as follows. 1. Tap the gray numerical input field. 2. Tap the keypad appearing on the touch screen, enter the roll paper length, and then tap OK.
  • Page 117 3. Check the entered length and tap OK.

  • Page 118: Removing The Upper Roll From The Printer

    Removing the Upper Roll from the Printer Remove rolls from the printer as follows. Note • If you need to cut a printed roll, select Feed/cut in the printer menu and cut the roll paper at the desired • position. (See "Specifying the Cutting Method for Rolls.") 1.
  • Page 119 6. Using both hands, rotate the Roll Holder in the direction of the arrow to rewind the roll. 7. Hold Roll Holder by its flanges (A) and remove from roll holder slot. Note • For instructions on removing the Roll Holder from rolls, see •...
  • Page 120 Note • To load new paper in the printer at this point, see • "Loading the Upper Roll on the Printer." • Clean inside the top cover before loading paper. • (See "Cleaning Inside the Top Cover.")

  • Page 121: Removing The Lower Roll From The Roll Unit (Option)

    Removing the Lower Roll from the Roll Unit (Option) Follow these steps to remove roll paper from the roll unit. Note • If you need to cut a printed roll, select Feed/cut in the printer menu and cut the roll paper at the desired •...
  • Page 122 6. Change Roll Holder Lock switch on roll unit to release position. 7. Hold roll holder by its flanges (A) and remove from roll holder slot.
  • Page 123 Note • For instruction on removing the roll paper from the roll holder, see • "Removing Rolls From the Roll Holder." • To load new paper in the printer at this point, see • "Loading the Lower Roll on the Roll Unit (Option)."...

  • Page 124: Removing Rolls From The Roll Holder

    Removing Rolls From the Roll Holder 1. Rotate the holder stopper lever (A) towards to release the lock, and while holding it in position (B), remove holder stopper from the roll holder. 2. Remove roll holder from roll paper. 3. To remove 3-Inch Paper Core Attachment, press tabs (A) inward and remove attachment. •...
  • Page 125 Important • Store the roll in the original bag or box, away from high temperature, humidity, and direct sunlight. If • paper is not stored properly, the printing surface may become scratched, which may affect the printing quality when you use it again.

  • Page 126: Feeding Roll Paper Manually

    Feeding Roll Paper Manually After feeding the roll paper, you can move it forward and back. 1. Tap paper settings display area on Home screen of touch screen. Note • If the Home screen does not appear, tap the HOME button. •...

  • Page 127: Keeping Track Of The Amount Of Roll Paper Left

    Keeping Track of the Amount of Roll Paper Left There are two methods of managing the amount of roll paper left: by using the barcode and by estimating the amount of roll paper left. Managing by the Barcode for the Amount of Roll Paper Left When you set Manage remaining roll amount to Barcodes in Printer settings on the Home screen, the amount of remaining roll paper and the media type information are printed as a barcode and text when the paper is removed.
  • Page 128 Important • When selecting Enable in Roll paper auto feed, the screen for checking the length of the roll • paper is displayed for only 5 seconds. Note • The length of the roll paper to be displayed can be set in Roll length (change default). •...
  • Page 129 5. Tap Roll length (change default). Managing by Estimating the Amount of Roll Paper Left When you set the Manage remaining roll amount to Auto estimate in Print settings of the home screen, the remaining amount of roll paper is estimated and displayed in the Operation panel. The barcode is not printed.

  • Page 130: Specifying The Amount Of Extension For Borderless Printing

    Specifying the Amount of Extension for Borderless Printing Borderless printing may leave margins on the left and right sides of the paper or soil the back of the paper. Adjusting the amount of extension may improve these problems. Each paper width is shown as being a recommended width for borderless printing ( Paper with recommended width ), or as having sufficient width for borderless printing ( Paper of sufficient width ).
  • Page 131 Specifying Amount of Extension for Paper of sufficient width. In case of Paper of sufficient width, the width of the original is set to be slightly smaller than the paper, and there are margins on the left and right. You can reduce the margins by increasing the amount of extension.
  • Page 132 Check the paper edge (A) of the 1st to 8th on the output pattern and select the number that has the appropriate amount of extension. Note • After setting, we recommend to perform borderless printing to check the margin status. •...

  • Page 133: Specifying The Ink Drying Time For Rolls

    Specifying the Ink Drying Time for Rolls When you are using paper that takes longer for ink to adhere, ink may be transferred onto the paper surface during ejection, soiling it. In that case, you may be able to improve the condition by setting the time to wait for the ink to dry after printing.
  • Page 134 3. Tap Paper settings. The Paper settings screen appears. 4. Tap Advanced. The Advanced paper settings screen appears. Scroll the screen to set Pause between scans, Pause between pages, Pause on last page take- up, and Pause timing priority.
  • Page 135 Pause between scans Print one scan on the page and then set the wait time for the next one scan to print. Pause between pages Print one page and then set the wait time for paper to be ejected. If you have the next page, when print it after the ink drying time has elapsed. Pause on last page take-up When you use a roll unit mode as a take-up, you set the wait time after you print the last page.
  • Page 136 3. In the Paper Detailed Settings dialog box displayed next, select the desired values from the lists for Between Pages and Between Scans in Drying Time, and then click OK. (See "Main Tab Description.")
  • Page 137 macOS 1. Choose Print in the application menu. 2. Select Advanced Paper Settings panel. 3. Select desired values from lists for Dry Time (Between Pages) and Dry Time (Between Scans). (See "Paper Detailed Settings.")

  • Page 138: Specifying The Cutting Method For Rolls

    Specifying the Cutting Method for Rolls How rolls are cut after ejection varies depending on printer settings. • Automatic cut • The roll is automatically cut by the cutter blade according to the printer driver settings. ◦ Printer Setting ◦ Roll Paper 1/Roll Paper 2 >...
  • Page 139 • • Paper cutting (to have the roll cut at your specified position) Select this when you want to cut the roll paper by operating the cutter blade using the touch screen after printing with No or Print Cut Guideline selected in Automatic Cutting in the printer driver. Otherwise choose this option if you want to cut the roll edge after loading a roll.
  • Page 140 Note • If the Home screen does not appear, tap the HOME button. • 2. Tap paper feed slot where roll paper for which you want to set cutting method is loaded. 3. Tap Paper settings. 4. Tap Advanced. 5. Tap Cutting mode. 6.
  • Page 141 Note • If the Home screen does not appear, tap the HOME button. • 2. Tap paper feed slot where roll paper for which you want to set cutting method is loaded. 3. Tap Paper settings. 4. Tap Advanced. 5. Tap Cutting mode. 6.
  • Page 142 11. Tap OK. After the roll is rewound, it stops automatically. Manual (for paper of which the leading edge rubs the printhead) Note • Once the following step has been performed, the procedure can be started from step 8 the next time. •...
  • Page 143 5. Tap Cutting mode. 6. Tap User cut. 7. When Do you want to set to detect the leading edge of the paper? is displayed, select Do not detect. Note • If you set the detection of paper leading edge to Do not detect, a margin of about 4.0 inches •...
  • Page 144 13. Cut the roll paper manually with scissors or the like. 14. Tap OK. After the roll is rewound, it stops automatically. Paper cutting (to have the roll cut at your specified position) 1. Tap paper settings display area on Home screen of touch screen. Note •...
  • Page 145 After the roll paper is cut, it is rewound automatically.

  • Page 146: Cutting The Leading Edge Of Roll Paper Automatically

    Cutting the Leading Edge of Roll Paper Automatically If the leading edge of the paper is cut crooked or is not cut straight when roll paper is loaded, it will not print correctly. If this happens, you can cut the leading edge of the paper straight when loading a paper roll by using Trim edge first in the touch screen menu.
  • Page 147 1. Tap paper settings display area on Home screen of touch screen. Note • If the Home screen does not appear, tap the HOME button. • 2. Tap 3. Tap Paper settings. 4. Tap Advanced. 5. Tap Trim edge first. 6.

  • Page 148: Reducing Dust From Cutting Rolls

    Reducing Dust from Cutting Rolls If the paper tends to generate dust when cut, such as with Backlit Film, you can reduce flying dust by setting Cut-dust reduction to ON from the touch screen menu, which will coat the leading and trailing edges of the printed document with ink.
  • Page 149 5. Tap Cut-dust reduction. 6. Tap ON.

  • Page 150: Automatically Switch Rolls

    Automatically Switch Rolls By using the roll unit as a roll paper feed device, you can load an upper roll (Roll 1 on printer) and a lower roll (Roll 2 on the roll unit), and print on while automatically changing between Roll 1 and Roll 2 depending on the print job.

  • Page 151: Handling Sheets

    Handling sheets Loading Sheets in the Printer Changing the Type of Paper Printing From a Desired Starting Point Removing Sheets Remove a Jammed Sheet...

  • Page 152: Loading Sheets In The Printer

    Loading Sheets in the Printer Follow these steps to load sheets in the printer. Important • Paper that is wrinkled or warped may jam. If necessary, straighten the paper and reload it. • • Load the paper straight. Loading paper askew will cause an error. (See "1317.") •...
  • Page 153 Note • If any paper has been advanced that will not be used, a message is shown requesting you to • remove it. Follow the instructions on the screen to remove the paper, and redo the operation. 2. Open top cover and lift release lever. Important •...
  • Page 154 3. Place cut sheet with the print side up, insert in portrait orientation between platen (A) and paper retainer (B), and align paper's far edge using the following steps. 1. Load while aligning with right side paper alignment line (C). 2.
  • Page 155 • You can adjust the vacuum strength holding the paper against the platen when the release lever • is up. If it is difficult to load the paper, tap Suction on the touch screen and adjust the vacuum strength. You can adjust the vacuum strength to 5 levels. However, even if you increase the suction, it may not be sufficient to hold some types of paper against the platen well.
  • Page 156 • If a print job was received • Tap OK to feed the paper and begin printing. • If no print job was received • A menu for selecting the media type appears. Select the media type loaded and tap OK. The printer now starts feeding the paper.

  • Page 157: Printing From A Desired Starting Point

    Printing From a Desired Starting Point Print on sheets from a desired starting point as follows. Setting Detect paper width to Disable 1. Tap paper settings display area on Home screen of touch screen. Note • If the Home screen does not appear, tap the HOME button. •...
  • Page 158 2. When "[Detect paper width] is disabled. Do you want to keep it disabled and continue?" appears on touch screen, tap Keep it disabled and continue. 3. Open top cover and check position where paper is loaded. To start printing from the current position, close the top cover. To reposition the paper, lift the release lever.
  • Page 159 4. Load paper keeping right edge of paper aligned with extended line of paper alignment line (A) on right side of printer and position from which to start printing aligned with groove (B) at far end of platen.
  • Page 160 5. Lower release lever and close top cover. 6. When screen for selecting paper size appears, select size of paper loaded.

  • Page 161: Removing Sheets

    Removing Sheets Remove sheets from the printer as follows. 1. Tap paper settings display area on Home screen of touch screen. Note • If the Home screen does not appear, tap the HOME button. • 2. Tap area. 3. Tap Remove paper. 4.
  • Page 162 6. Lower release lever.

  • Page 163: Basket

    Basket Using the Basket Example Basket Configurations Storing the Basket...

  • Page 164: Using The Basket

    Using the Basket By changing the following four items for the basket, you can use the basket in various ways to suit your application. • Length of basket arm • • Tilt of basket arm • • Attachment position of basket •...
  • Page 165 Important • When lengthening the basket arm, first return the basket to an unwound state while pressing the • basket rewind button on the right edge of the basket rod (tag side), and then make the change. Changing Tilt of basket arm You can change the tilt of the basket arm in three steps.
  • Page 166 Important • If you are changing the angle of the basket arm, make sure the thick part of the basket arm is pulled • out as far as possible. • When changing the angle of the basket arm, hold the thick part of the left/right basket arm, and adjust •...
  • Page 167 Important • When attaching the basket rod (cord side) to the front of the printer, make sure both ends of the rod • (A) are securely hooked onto the attachment parts.
  • Page 168 Changing Length of basket You can adjust the basket length by rotating the basket rod (tag side). To shorten, rotate the basket rod (tag side) in the direction of the arrow to wind the basket. To lengthen, rotate the basket rod (tag side) in the opposite direction of the arrow while pressing the basket rewind button (A) on the right end of the basket rod (tag side).

  • Page 169: Example Basket Configurations

    Example Basket Configurations Various positions are possible for the basket that collects the printed materials. In this section, we present the following five positions as examples of using the basket. Switch the position of the basket to suit to the media type and the print job. Using Without roll unit (Position 1) Using With roll unit (Position 2) Printing on Large-Format or Easily Damaged Paper (Position 3)
  • Page 170 • If using the roll unit and using the Position 1 basket, the printed materials may come in contact with • the roll unit depending on the paper, resulting in damage. • If using the roll unit as a feed device and using the Position 1 basket, the ejected roll paper's cut •...
  • Page 171 Important • Always select Eject cut in Cutting mode when used in this position. If you select Automatic cut, the • printed materials may be damaged. (See "Specifying the Cutting Method for Rolls.") • Be extra careful when using paper that tends to curl or is damaged easily in this position. •...
  • Page 172 Printed materials other than A2 portrait Paper curls an extreme amount due to paper characteristics and printing environment If there is not much paper remaining on the roll, and the paper curls an extreme amount Moving Printed Materials to Next Work Area Immediately (Position 5) You can use the basket in the following position when moving the printed materials to the next work area immediately.

  • Page 173: Storing The Basket

    Storing the Basket Store the basket in the following two positions when not in use. Select the position to suit the circumstances. If Changing Roll Paper or Using roll unit as Take-up Device Using Without basket (Only When roll unit Is Not Used) If Changing Roll Paper or Using roll unit as Take-up Device If replacing the roll paper or using the roll unit as a take-up device, store the basket.

  • Page 175: Stacker

    Stacker Using the Stacker Example Stacker Configurations...

  • Page 176: Using The Stacker

    Using the Stacker Install the stacker to the printer before printing, when stacking the printed materials in the stacker. Installing the Stacker to the Printer Change the position of the stacker depending on the size of the printed materials. Example Stacker Configurations Remove the stacker from the printer, when loading the paper in the printer.
  • Page 177 3. Set all locks of the four casters of the stacker to the ON position. Removing Stacker from the Printer 1. Set all locks of the four casters of the stacker to the OFF position.
  • Page 178 2. Pull out the stacker toward you to remove the stacker from the printer.

  • Page 179: Example Stacker Configurations

    Example Stacker Configurations The stacker is used by changing the position depending on the paper size of the printed materials. Important • Depending on the types of paper, it cannot be stacked in the Position 2, Position 3, or Position 4. In this •...
  • Page 180 Stacking Printed Materials with ARCH D Portrait or A1 Portrait (Position • Supported paper size • ◦ 24"x36" (ARCH D) 24.00 x 36.00 inches (609.6 x 914.4 mm) ◦ A1 23.39 x 33.11 inches (594.0 x 841.0 mm) Pull down the rod (fixed) (E) toward you. Set the rod (adjustable) in the groove (B) at the upper of the stand, and then set the flapper (A) vertically so that the stacker configuration is the Position 3.
  • Page 181 Stacking Printed Materials with ARCH D Landscape, ARCH C Landscape, A1 Landscape or A2 Landscape (Position 4) • Supported paper size • ◦ 24"x36" (ARCH D) 24.00 x 36.00 inches (609.6 x 914.4 mm) ◦ 18"x24" (ARCH C) 18.00 x 24.00 inches (457.2 x 609.6 mm) ◦...

  • Page 183: Roll Unit

    Roll Unit Switching Roll Unit Modes Using the Roll Unit In Take-Up Mode Removing Printed Paper from the Roll Unit...

  • Page 184: Switching Roll Unit Modes

    Switching Roll Unit Modes Before using the roll unit, follow these steps to select the mode you want to use. Important • After switching the roll unit function, you must use a separate computer to apply the roll unit settings to •...
  • Page 185 Note • If you change the mode without cutting the roll paper with the printer's cutter, a screen • confirming whether or not the paper taken up has been cut appears after you tap ON. If the paper has not been cut, select No and cut the paper that has been taken up first. 3.

  • Page 186: Using The Roll Unit In Take-Up Mode

    Using the Roll Unit In Take-Up Mode Important • For details on the roll paper compatible with winding, see "Paper Information List.". • • Before loading the roll paper to be taken up on the roll unit, set the roll unit mode to take-up device on •...
  • Page 187 • holder stopper Side • 4. Insert paper core, which is for winding roll paper, into roll holder. Important • We recommend using a paper core that is wider than the paper to be wound when winding paper. • If you use a narrower paper core, use with a gap between the holder stopper and the paper. •...
  • Page 188 6. Change Roll Holder Lock switch on roll unit to release direction. 7. Hold flanges (A) so that holder stopper is on left, align roll holder shaft with roll holder slot left and right guide grooves (B), and load.
  • Page 189 8. Change Roll Holder Lock switch on roll unit to lock direction.
  • Page 190 9. Change the feed flap switch on top of the roll unit so that the switch indicator (A) is aligned with ● (B) position on the take-up icon. 10. Change Inward/Outward Winding Changeover switch on roll unit to desired winding direction.
  • Page 191 ◦ Inward Winding ◦ Important • If winding with inward winding, you must pass the leading edge of the roll paper to the • back of the paper core and secure with tape. If this operation is difficult, you can also remove the roll holder, push the roll paper into the back, reinstall the roll holder, and pass the roll paper to the back of the paper core.
  • Page 192 ◦ Inward Winding ◦ Important • Secure the left and right edges of the roll paper with tape within 1.97 inches (50 mm) of • the edges so that neither end of the roll paper lift up. • When rewinding heavyweight paper, use strong adhesive tape to fasten it. Otherwise, a •...
  • Page 193 ◦ Inward Winding ◦ Important • If the roll holder lifts up, it may cause an error. • 7. To stabilize operations when starting taking up, advance roll paper with operation panel and wind roll paper approximately one revolution. (See "Feeding Roll Paper Manually.") 8.
  • Page 194 ◦ Inward Winding ◦ Important • If winding with inward winding, you must pass the leading edge of the roll paper to the • back of the paper core and secure with tape. If this operation is difficult, you can also remove the roll holder, push the roll paper into the back, reinstall the roll holder, and pass the roll paper to the back of the paper core.
  • Page 195 ◦ Inward Winding ◦ Important • Secure the left and right edges of the roll paper with tape within 1.97 inches (50 mm) of • the edges so that neither end of the roll paper lift up. • When rewinding heavyweight paper, use strong adhesive tape to fasten it. Otherwise, a •...
  • Page 196 ◦ Inward Winding ◦ Important • If the roll holder lifts up, it may cause an error. • 7. Make sure Inward/Outward Winding Changeover switch on roll unit is in desired direction and press Auto Take-up/Pause button. The Pause lamp, which has been lighted up to this point, turns off, and the Auto Take-up lamp lights up instead.

  • Page 197: Removing Printed Paper From The Roll Unit

    Removing Printed Paper from the Roll Unit Note • By tapping the paper settings display area and then • area when setting Take-up mode and setting Wind up after cutting to Enable in advance, you can omit steps 6 and 7 below, because when the paper is cut after printing, the next paper will be automatically taken up after that.
  • Page 198 6. Hold printed paper between output guide and roll unit, then tap Yes. The roll is now cut. Important • When cutting the roll paper, always hold the printed paper. If cut without holding the printed paper, • the paper may fall to the floor and become soiled. 7.
  • Page 199 9. Hold roll holder by its flanges (A), and remove from roll unit. 10. Rotate the holder stopper lever (A) towards to release the lock, and while holding it in position (B), remove holder stopper from the roll holder.
  • Page 200 11. Remove printed material that has been taken up, from roll holder for each paper core.

  • Page 201: Changing Printer's Setting

    Changing Printer's Setting Changing Settings from Operation Panel Home Screen Menu Composition Menu Structure Setting Items on Operation Panel Setting Administrator Password on Operation Panel Erasing Data on Printer's Hard Disk HP-GL/2 Settings Status Print Changing Printer's Setting Using Web Browser Start up Remote UI Changeable Setting Items Using Remote UI Setting Passwords Using Remote UI...

  • Page 202: Changing Settings From Operation Panel

    Changing Settings from Operation Panel Home Screen Menu Composition Menu Structure Setting Items on Operation Panel Setting Administrator Password on Operation Panel Erasing Data on Printer's Hard Disk HP-GL/2 Settings Status Print...

  • Page 203: Home Screen Menu Composition

    Home Screen Menu Composition After the printer starts up, the HOME screen appears on the touch screen. From the HOME screen, you can check the printer status and select the maintenance, paper operations, settings, and other menus. Basic Touch Screen Operations Icons on Touch Screen A: Printer Information Display Area Displays the printer status, messages, and other information.
  • Page 204 I: Printer information Displays various printer information. Note • By default, menu settings apply to all print jobs. However, for settings that are also available in the • printer driver, the values specified in the printer driver take priority. Basic Touch Screen Operations You can select various functions and settings by gently touching and swiping the touch screen with your fingertip.
  • Page 205 Flick Drag and release your finger up, down, left, or right. Use this to quickly scroll through a menu or list. Drag Move your finger up, down, left, or right while gently keeping it in contact with the touch screen. Use this to move a menu or list while viewing it.
  • Page 206 Icons on Touch Screen While operating on the touch screen, some icons are displayed on the touch screen. (HOME) The HOME screen appears. (Back) Displays the screen before the current screen. Stop Cancels print jobs in progress and ends the ink drying period.

  • Page 207: Menu Structure

    Menu Structure The * on the right side of an item indicates the default value. Values may vary depending on your model and firmware version. • Ink information • This menu is displayed by tapping Ink icon. Current estimated ink levels Replace Order ink now •...
  • Page 208 Use / Do not use Manual Replace paper Remove paper Paper settings Page size / Type / Advanced / Register • • Maintenance Troubleshooting Nozzle Check Print Head Cleaning Cleaning All colors / Pattern 1 / Pattern 2 Deep Cleaning All colors / Pattern 1 / Pattern 2 System Cleaning All colors / Pattern 1 / Pattern 2...
  • Page 209 Roll paper 1 / Roll paper 2 / Manual Change adjustment values -0.70% / -0.68% / ... / 0.68% / 0.70% Maintenance cartridge info Maintenance cartridge usage Replace Head Replacement Start head replacement. Replace cutter blade unit Platen cleaning Prepare to move Move indoors on the same floor Move indoors to a different floor Transport outdoors...
  • Page 210 • • LAN settings Wi-Fi Connection Network name (SSID) Communication mode Channel Wi-Fi security IPv4 address IPv4 subnet mask IPv4 default gateway IPv4 DNS dynamic settings IPv4 DNS host name IPv4 DNS domain name IPv6 link-local address IPv6 link-local prefix length IPv6 manual address IPv6 manual prefix length IPv6 stateless address 1...
  • Page 211 IPv6 DNS dyn. update: stateless IPv6 DNS dyn. update: stateful IPv6 Use IPv4 host/domain name IPv6 DNS host name IPv6 DNS domain name MAC address IPsec settings Printer name Bonjour service name Settings Enable/disable Wi-Fi Enable / Disable Wi-Fi setup Easy wireless connect Manual connect WPS (Push button method)
  • Page 212 IPsec settings Printer name Bonjour service name Settings Enable/disable Wireless Direct Yes / No Update SSID/password Yes / No Wireless Direct network (SSID) Connection request confirmation ON* / OFF Advanced Wired LAN Connection IPv4 address IPv4 subnet mask IPv4 default gateway IPv4 DNS dynamic settings IPv4 DNS host name IPv4 DNS domain name...
  • Page 213 IPv6 default gateway 2 IPv6 default gateway 3 IPv6 default gateway 4 IPv6 primary DNS server address IPv6 secondary DNS server add. IPv6 DNS dyn. update: manual IPv6 DNS dyn. update: stateless IPv6 DNS dyn. update: stateful IPv6 Use IPv4 host/domain name IPv6 DNS host name IPv6 DNS domain name MAC address...
  • Page 214 Prioritize paper size Enable / Disable* Magnification level for borderless Large / Medium* / Small / Minimum PDF print settings Print quality settings Color mode Color (perceptual)* / Color (saturation) / Color (correct off) / Mono- chrome / Monochrome BMP Print quality 5 (Fast) / 4 / 3* / 2 / 1 (High) Input resolution...
  • Page 215 Line & pen manager Width correction Black/gray Color Processing options Warning display Enable / Disable* JPEG print settings Print quality settings Color (perceptual) Color (perceptual) / Color (saturation)* / Color (correct off) / Mono- chrome / Monochrome BMP Print quality 5 (Fast) / 4 / 3* / 2 / 1 (High) Input resolution 600 dpi / 300 dpi* / Specify print job...
  • Page 216 Print quality settings Color mode Color (perceptual) / Color (saturation)* / Color (correct off) / Mono- chrome / Monochrome BMP Print quality 5 (Fast) / 4 / 3* / 2 / 1 (High) Input resolution 600 dpi* / 300 dpi Input resolution Photo / Line drawing* Paper settings...
  • Page 217 Enable / Disable* Mirror ON / OFF* Line & pen manager Merge ON / OFF* Pen setup Select palette Software* / Palette A / Palette B / Default Define palette Palette A Pen 0 to Pen 15 *Pen 0 to Pen 15 have the same menu structure.
  • Page 218 Default Here to Defaults Reset palette All palettes Palette A Palette B Smoothing Software* / Smoothing Thicken fine lines ON / OFF* Adjust faint lines ON / OFF* Width correction Black/gray Color Print color list for palettes Processing options Warning display Enable / Disable* Detect image size OFF* / Command priority / Detected size...
  • Page 219 3mm* / 5mm Border Borderless / Bordered* Rotate 0 degrees* / 90 degrees Auto rotation ON / OFF* Enlarge/Reduce Fit paper size* / Same size / Scaling Print centered ON / OFF* Cut to standard size ON / OFF* AirPrint print settings Print quality settings Color mode Color (perceptual) / Color (saturation)* / Color (correct off) / Mono-...
  • Page 220 600 dpi / 300 dpi* / Specify print job Print target Photo* / Line drawing Paper settings Paper src Auto select* / Roll paper (auto) / Roll paper 1 / Roll paper 2 / Manual Margin 3mm* / 5mm Border Borderless / Bordered* Oversize Enable* / Disable...
  • Page 221 Width correction Black/gray Color Print color list for palettes Processing options Warning display Enable / Disable* Detect image size OFF* / Command priority / Detected size Frame control Enable / Disable* Print settings 2 Print quality settings Color mode Color (perceptual) / Color (saturation)* / Color (correct off) / Monochrome / Monochrome BMP Print quality 5 (Fast) / 4 / 3* / 2 / 1 (High)
  • Page 222 Auto rotation ON / OFF* Enlarge/Reduce Fit paper size* / Same size / Scaling Print centered ON / OFF* Cut to standard size ON / OFF* Mirror ON / OFF* Line & pen manager Merge ON / OFF* Smoothing Software* / Smoothing Thicken fine lines ON / OFF* Adjust faint lines...
  • Page 223 5 (Fast) / 4 / 3* / 2 / 1 (High) Input resolution 600 dpi / 300 dpi* / Specify print job Print target Photo* / Line drawing Paper settings Paper src Auto select* / Roll paper (auto) / Roll paper 1 / Roll paper 2 / Manual Margin 3mm* / 5mm...
  • Page 224 Adjust faint lines ON / OFF* Width correction Black/gray Color Print color list for palettes Processing options Warning display Enable / Disable* Detect image size OFF* / Command priority / Detected size Frame control Enable / Disable* Print settings 4 Print quality settings Color mode Color (perceptual) / Color (saturation)* / Color (correct...
  • Page 225 Rotate 0 degrees* / 90 degrees Auto rotation ON / OFF* Enlarge/Reduce Fit paper size* / Same size / Scaling Print centered ON / OFF* Cut to standard size ON / OFF* Mirror ON / OFF* Line & pen manager Merge ON / OFF* Smoothing...
  • Page 226 Color (perceptual) / Color (saturation)* / Color (correct off) / Mono- chrome / Monochrome BMP Print quality 5 (Fast) / 4 / 3* / 2 / 1 (High) Print target Photo* / Line drawing Print the print settings LAN settings The lower items of this menu are the same as the lower items of settings.
  • Page 227 Roll paper setting 7 Adjust roll unit Keep margin at cut sheet end Enable / Disable* Print advanced paper settings Add priority roll paper width Setting 1 Setting 2 Setting 3 Reset all detection priority data Reset paper settings for all paper Auto maintenance settings Auto nozzle check Standard* / 1 page / 10 pages / Disable...
  • Page 228 Warning notification settings Enable* / Disable Other printer settings Energy saving settings Auto power off 5 minutes / 10 min. / 30 min. / 1 hour / 4 hours / 8 hours / 12 hours / OFF Sleep timer 5 minutes* / 10 min. / 15 min. / 20 min. / 30 min. / 40 min. / 50 min. / 60 min. Use USB connection Use* / Do not use Date/time settings...
  • Page 229 Administrator password settings Remote UI and other tools / LCD, Remote UI, and other tools Operation restrictions Job history Restrict / Do not restrict* Remote UI Restrict / Do not restrict* Print from USB flash drive Restrict / Do not restrict* IEEE802.1X settings Authentication Do not use* / TLS / TTLS / PEAP...
  • Page 230 Hard disk information Error history Hardware error Recoverable error Paper feed/transfer error Usage Total print area Ink consumed Duty counter Head information Head alignment performance log Values applied with auto settings Paper thickness (head height) Transport unit vacuum strength...

  • Page 231: Advanced (Paper Settings)

    Advanced (Paper settings) Tap the paper information area and tap Paper settings to display this menu. Advanced Roll length (change default) Head height Auto / -4(Low) / -3 / -2 / -1 / 0(Standard) / +1 / +2 /+3(High) Skew detection accuracy Standard / Loose / OFF Cutting mode Automatic cut / Eject cut / User cut...
  • Page 232 OFF / 5 minutes / 10 minutes / 30 minutes / 60 minutes / 120 minutes / 240 minutes / 480 minutes / 960 minutes Pause timing priority Between pages / On last page Leading edge margin (roll) 3mm / 20mm Leading edge margin (sheet) 3mm / 20mm Extension for borderless printing...

  • Page 233: Advanced (Lan Settings)

    Advanced (LAN settings) Flick HOME screen and tap LAN settings, Wi-Fi / Wireless Direct / Wired LAN > Settings > Advanced. The * on the right side of an item indicates the default value. Advanced Set printer name TCP/IP settings IPv4 IP address Auto setup* / Manual setup...
  • Page 234 Use / Do not use* DNS server DNS server setup Auto setup* / Manual setup Dynamic update settings IPv6 DNS dyn. update: manual Enable / Disable* IPv6 DNS dyn. update: stateless Enable / Disable* IPv6 DNS dyn. update: stateful Enable / Disable* IPv6 Use IPv4 host/domain name Enable / Disable* IPv6 DNS host name...
  • Page 235 NTP server address Polling interval Spanning tree settings Enable / Disable* LPR protocol settings Enable* / Disable RAW protocol ON* / OFF LLMNR ON* / OFF Gigabit Ethernet settings Autonegotiation* / 10 Mbps half duplex / 10 Mbps full duplex / 100 Mbps half duplex / 100 Mbps full duplex / 1 Gbps full duplex Use Dedicated Port ON* / OFF...

  • Page 236: Setting Items On Operation Panel

    Setting Items on Operation Panel Note • The administrator password is required to change some setting items if it is enabled for changing • settings using the operation panel. For more on setting items which the administrator password is required: Setting Administrator Password on Operation Panel Maintenance Job management...
  • Page 237 LAN settings Printer settings • • Test print • • Print settings • • LAN settings • • Paper-related settings • • Auto maintenance settings • • Hard disk settings • • Monitoring service settings • • Other printer settings •...

  • Page 238: Maintenance

    Maintenance Select this setting item from Home screen. • Nozzle Check • Prints out the nozzle check pattern. Checking for Nozzle Clogging • Print Head Cleaning • Select this to clean the print head. Cleaning the Print Head • Print Head Alignment •...
  • Page 239 Preparing to Transfer the Printer...

  • Page 240: Job Management

    Job management Select this setting item from HOME screen. • Print job • Displays the print job list. Tapping a job displays the details. You can also delete or preempt jobs on this menu. • Saved job • Displays the saved print job list. You can print / delete saved jobs and print job list on each job box. Note •...

  • Page 241: Lan Settings

    LAN settings Select this setting item from HOME screen. Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. • Wi-Fi • The following setting information on the Wi-Fi connection is displayed. (Some items are not displayed depending on printer settings.) Items Setting...
  • Page 242 IPv6 stateless prefix length 2 XXX (up to 3 digits) IPv6 stateless address 3 XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX (32 characters) IPv6 stateless prefix length 3 XXX (up to 3 digits) IPv6 stateless address 4 XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX (32 characters) IPv6 stateless prefix length 4 XXX (up to 3 digits)
  • Page 243 Printer name XXXXXXXXXXXXXXX (up to 15 characters) Bonjour service name XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX (up to 52 characters) ("XX" represents alphanumeric characters.) To change the setting, tap Settings. ◦ Enable/disable Wi-Fi ◦ Select Enable to wirelessly connect via wireless router. ◦...
  • Page 244 Communication mode Wireless Direct Channel Wi-Fi security WPA2-PSK (AES) IPv4 address XXX. XXX. XXX. XXX (12 characters) IPv4 subnet mask XXX. XXX. XXX. XXX (12 characters) IPv4 default gateway XXX. XXX. XXX. XXX (12 characters) IPv4 DNS dynamic settings Enable / Disable IPv4 DNS host name XXXXXXXXXXXX IPv4 DNS domain name...
  • Page 245 Advanced • Wired LAN • The following setting information on the Wired LAN connection is displayed. (Some items are not displayed depending on printer settings.) Items Setting Connection Enable (connected) / Enabled (disconnected) / Disable IPv4 address XXX. XXX. XXX. XXX (12 characters) IPv4 subnet mask XXX.
  • Page 246 IPv6 default gateway 1 XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX (32 characters) IPv6 default gateway 2 XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX (32 characters) IPv6 default gateway 3 XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX (32 characters) IPv6 default gateway 4 XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX (32 characters)
  • Page 247 For the items that can be set, see the following. Advanced • Print details • Prints out the LAN setting information of the printer with Wi-Fi connection, wired LAN connection, wireless direct connection. For the items that can be checked, see the following. Printing Network Settings Important •...
  • Page 248 Specifies the communication speed and communication method when using Gigabit Ethernet. ◦ Use Dedicated Port ◦ Selects whether to use a dedicated port for a command sent from a Canon application to the printer. Selecting ON allows you to use the dedicated port. ◦ IPP settings ◦...
  • Page 249 Selecting Enable allows you to activate discontinuous reception when the printer is connected to a device compatible with wired LAN. ◦ Reset SSL certificates ◦ Initializes SSL certificate information. ◦ Reset LAN settings ◦ Initializes the network settings on the printer. After resetting, perform setup again as necessary.

  • Page 250: Test Print

    Test print Select this setting item from Printer settings. • Nozzle Check • Prints out the nozzle check pattern. Checking for Nozzle Clogging • Status print • Prints out the printer status and setting value information. Note • Status print (administrator) is also displayed if the administrator password is enabled for changing settings using the operation panel.

  • Page 251: Print Settings

    Print settings Select this setting item from Printer settings. • Print head movable width setting • Adjusts the print head movable width. • Prioritize paper size • This is a setting item for roll paper. Select Enable to use the paper size setting as the basis for printing instead of other settings. The text or images in the margin are not printed.
  • Page 252 • Direct print settings from FTP • Performs print settings when printing directly from FTP. You can perform four settings individually. • Default print settings • Prints out the default values of print settings. • Print the print settings • Prints out the print settings list.

  • Page 253: Paper-Related Settings

    Paper-related settings Select this setting item from Printer settings. • Roll paper auto feed • Enables/disables feeding roll paper automatically when you load it on the roll unit. Selecting Enable detects the paper edge automatically and paper is loaded automatically only by putting roll paper on the roll unit.
  • Page 254 • If the created custom paper does not appear as a candidate in the paper information list even if it is • fed many times, perform Paper feed adjustment again. • Errors may occur in the estimation results. • • Manage remaining roll amount •...
  • Page 255 ◦ Disable ◦ Switches the roll paper for printing by estimating the remaining amount based on the roll amount value you entered. In addition, if the roll length is not specified properly, paper may remain when switching, or it may have run out while printing is in progress.
  • Page 256 Select whether B2 or 20"x24" is applied when a roll of an intermediate size is detected. ◦ Roll paper setting 6 ◦ Select whether A1 or 600 mm is applied when a roll of an intermediate size is detected. ◦ Roll paper setting 7 ◦...

  • Page 257: Auto Maintenance Settings

    Auto maintenance settings Select this setting item from Printer settings. Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. • Auto nozzle check • Enables/Disables automatic nozzle checking. You can also select the page interval to perform automatic nozzle checking.

  • Page 258: Hard Disk Settings

    Hard disk settings Select this setting item from Printer settings. Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. • Output method • Selects the printing method for jobs received from software other than the printer driver. When using the printer driver, configure settings on the printer driver.
  • Page 259 It is virtually impossible to recover the overwritten data. Conforms to the DoD5220.22-M standard of the U.S. Department of Defense. Secure (VSITR) Overwrites the entire hard disk with 00 next overwrites with FF after the data encryption key specified for the hard disk drive is erased. After repeating this process three times, the entire hard disk is overwritten with AA.

  • Page 260: Monitoring Service Settings

    Monitoring service settings Select this setting item from Printer settings. Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. • Enable/disable monitoring service • Selecting Enable allows the printer to send error details to the service center. When selecting Enable, perform a communication test.

  • Page 261: Other Printer Settings

    Other printer settings Select this setting item from Printer settings. Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. • Energy saving settings • To save electricity, enable this setting to turn off the printer automatically or to enter sleep mode when specified length of time has elapsed.
  • Page 262 • Job history sending settings • Select Send to send the information to the printer management and job management systems. • Menu row height • Adjusts the line spacing of some setting items displayed on the touch screen.

  • Page 263: Language Selection

    Language selection Select this setting item from Printer settings. Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. Changes the language for the messages and menus on the touch screen.

  • Page 264: Firmware Update

    Firmware update Select this setting item from Printer settings. Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. You can update the firmware of the printer, check the firmware version, or perform settings of a notification screen, a DNS server and a proxy server.

  • Page 265: Security Settings

    Security settings Select this setting item from Printer settings. Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. • Administrator password settings • You can specify or disable the administrator password. If you specify the administrator password, select the range and specify the administrator password.

  • Page 266: Printer Information

    Printer information Select this setting item from HOME screen. • System information • Displays printer's system information. • Hard disk information • Displays the total or free space of the printer hard disk. • Error history • Displays the error history. ◦...

  • Page 267: Setting Administrator Password On Operation Panel

    Setting Administrator Password on Operation Panel You can specify or disable the administrator password. Specifying the administrator password requires you to enter the password to use the items or change the settings below. • LAN settings • Auto maintenance settings •...
  • Page 268 Important • The following character restrictions apply to the password: • Set the password by using 4 to 32 characters. The allowed characters are single-byte alphanumeric characters, blank space, umlaut characters, and the below characters. - ! @ # $ % ^ & * _ ; : , . / ` = + ' " ( ) { } [ ] < > | For security reasons, we recommend you use 8 and more alphanumeric characters.

  • Page 269: Erasing Data On Printer's Hard Disk

    Erasing Data on Printer's Hard Disk Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. • For a more secure method of preventing data recovery, we recommend physically or magnetically destroying the hard disk.
  • Page 270 It is virtually impossible to recover the overwritten data. Conforms to the guidelines of German Federal Government (VS-ITR). 6. Confirm displayed message and tap Yes. Data on the hard disk are erased.

  • Page 271: Hp-Gl/2 Settings

    HP-GL/2 Settings Menus on HP-GL/2 print settings Menu Setting Combinations...

  • Page 272: Menus On Hp-Gl/2 Print Settings

    Menus on HP-GL/2 print settings Color mode Print quality Input resolution Print target Paper src Margin Oversize Save paper Rotate Auto rotation Enlarge/Reduce Print centered Cut to standard size Use nesting function Nesting WaitTime Print cut lines Mirror Merge Select palette Define palette Pen 0 to Pen 15 Reset palette...
  • Page 273 Print color list for palettes Warning display Detect image size Frame control...

  • Page 274: Color Mode

    Color mode Lets you specify the color(s) to use when printing HP-GL/2 data. This setting item is displayed by tapping in the following order. Printer settings > Print settings > HP-GL/2 print settings > Print quality settings • Color (perceptual) •...

  • Page 275: Print Quality

    Print quality Lets you specify print quality. This setting item is displayed by tapping in the following order. Printer settings > Print settings > HP-GL/2 print settings > Print quality settings • 5 (Fast) • Select this setting for faster printing. •...

  • Page 276: Input Resolution

    Input resolution Specifies the resolution for internal rendering process. This setting item is displayed by tapping in the following order. Printer settings > Print settings > HP-GL/2 print settings > Print quality settings • 600 dpi (Initial setting) • Specifies 600 dpi for internal rendering resolution. This setting raises the accuracy of internal processes for finer printing.

  • Page 277: Print Target

    Print target Specifies the print target of HP-GL/2 data. This setting item is displayed by tapping in the following order. Printer settings > Print settings > HP-GL/2 print settings > Print quality settings • Photo • Select this setting to print a data which includes illustration or photo. •...

  • Page 278: Paper Src

    Paper src Specifies the paper type (sheet or roll) for HP-GL/2 data printing. This setting item is displayed by tapping in the following order. Printer settings > Print settings > HP-GL/2 print settings > Paper settings • Auto select (Initial setting) •...

  • Page 279: Margin

    Margin Specifies the margins for HP-GL/2 data printing. This setting item is displayed by tapping in the following order. Printer settings > Print settings > HP-GL/2 print settings > Paper settings Note • If the Leading edge margin (roll) and/or Leading edge margin (sheet) settings on Advanced paper settings are different from the settings here, the larger of the settings is given priority.

  • Page 280: Oversize

    Oversize Specifies whether margins are within or outside the HP-GL/2 data image drawing range. This setting item is displayed by tapping in the following order. Printer settings > Print settings > HP-GL/2 print settings > Paper settings • Enable (Initial setting) •...
  • Page 281 B. Image drawing range C. Margins If the actual drawing image is smaller than the specified image drawing range, the image is not cut off by the margins. • When Enable is selected: • Printing is performed based on the image drawing range. The origin is specified on the upper left of the paper.
  • Page 282 D. Paper for printing E. Image drawing range with margins If you select the paper size which cannot cover the margins, the image may be cut off.
  • Page 283 F. Range which cannot be printed G. Paper for printing...

  • Page 284: Save Paper

    Save paper When printing on roll paper, eliminates blank space (margins) above and/or below the image (if there is any) to save paper. This setting item is displayed by tapping in the following order. Printer settings > Print settings > HP-GL/2 print settings > Paper settings •...

  • Page 286: Rotate

    Rotate Rotates the image according to the specified setting. This setting item is displayed by tapping in the following order. Printer settings > Print settings > HP-GL/2 print settings > Paper settings • 0 degrees (Initial setting) • Image is not rotated. •...

  • Page 287: Auto Rotation

    Auto rotation Printing on paper while Auto rotation is set to ON causes the image to be rotated automatically in accordance with the most efficient image layout in order to save paper and avoid images running off the edges of the paper. This setting item is displayed by tapping in the following order.
  • Page 288 • Even if the image runs off the edge of the paper, it is rotated to expand the print range. •...

  • Page 289: Enlarge/Reduce

    Enlarge/Reduce Enlarges or reduces images This setting item is displayed by tapping in the following order. Printer settings > Print settings > HP-GL/2 print settings > Paper settings • Fit paper size • Enlarges or reduces the image for printing to fit to the paper loaded in the printer. Note •...
  • Page 290 A. Output object area B. 200% post-processing size ENLARGE/REDUCE Fit paper size SETTING EXAMPLE Fit paper size expands or reduces the long side of the print data's output object area so it matches the long side of the output page size output object area. The origin is in the upper-left corner. Margin widths are not enlarged or reduced.
  • Page 291 A. Output object area B. Fit to long side post-processing size...

  • Page 292: Print Centered

    Print centered Prints the output object area in the center of the paper. This setting item is displayed by tapping in the following order. Printer settings > Print settings > HP-GL/2 print settings > Paper settings • ON • ◦ For cut sheet paper ◦...
  • Page 293 • ON is selected when printing on roll •...

  • Page 294: Cut To Standard Size

    Cut to standard size Specifies standard size as the output page size when printing on roll paper. This setting item is displayed by tapping in the following order. Printer settings > Print settings > HP-GL/2 print settings > Paper settings •...
  • Page 295 A. Position of cut when OFF B. Position of cut when ON...

  • Page 296: Standard Size Table

    Standard Size Table The table below shows the standard sizes supported by Cut to standard size. For details on the page size supported by your printer, refer to Paper Sizes. Roll paper width Standard Size (Landscape) Standard Size (Portrait) 841.0 mm A1 (841.0 mm x 594.0 mm) A0 (841.0 mm x 1189.0 mm) 594.0 mm...
  • Page 297 685.8 mm – ARCH E3 (685.8 mm x 990.6 mm) 609.6 mm ARCH C (609.6 mm x 457.2 mm) ARCH D (609.6 mm x 914.4 mm) 457.2 mm ARCH B (457.2 mm x 304.8 mm) ARCH C (457.2 mm x 609.6 mm) 304.8 mm ARCH A (304.8 mm x 228.6 mm) ARCH B (304.8 mm x 457.2 mm)

  • Page 298: Use Nesting Function

    Use nesting function When printing on roll paper, this function can be used to print multiple pages sequentially across the side of the paper. This setting item is displayed by tapping in the following order. Printer settings > Print settings > HP-GL/2 print settings > Paper settings > Nesting •...
  • Page 299 • When Enable is selected: •...

  • Page 300: Nesting Waittime

    Nesting WaitTime Can be used to set the wait time until printing starts after nesting wait page receipt is paused. Time can be specified in the range of 1 to 99 minutes. (The initial value is 2 minutes.) The wait time is counted from the point the last page was completed, and counted from the beginning every time new nesting job is received.

  • Page 301: Print Cut Lines

    Print cut lines Prints cut lines to separate nested data. This setting item is displayed by tapping in the following order. Printer settings > Print settings > HP-GL/2 print settings > Paper settings > Nesting • Enable • Cut lines that separate pages are printed. •...

  • Page 302: Mirror

    Mirror Flip the image horizontally and print. This setting item is displayed by tapping in the following order. Printer settings > Print settings > HP-GL/2 print settings > Paper settings • ON • Flip the image horizontally and print. Depending on the paper to be printed, the position where the horizontally flipped image is printed varies. •...
  • Page 303 • When ON is selected when printing on cut paper or roll paper cut to standard size: • Flip the image horizontally for each position where you print the image on the paper.

  • Page 304: Merge

    Merge Specifies how colors should be processed when lines overlap. This setting item is displayed by tapping in the following order. Printer settings > Print settings > HP-GL/2 print settings > Line & pen manager Note • The data is given priority when a specification command is included in the HP-GL/2 data. •...

  • Page 305: Select Palette

    Select palette Selects a palette to use when printing HP-GL/2 data. According to the setting of the selected palette, the line width, line color, and line attributes are specified. This setting item is displayed by tapping in the following order. Printer settings >...

  • Page 306: Define Palette

    Define palette Specifies each pen setting in Palette A and Palette B. The pen setting in Default cannot be changed. This setting item is displayed by tapping in the following order. Printer settings > Print settings > HP-GL/2 print settings > Line & pen manager > Pen setup •...

  • Page 307: Pen 0 To Pen 15

    Pen 0 to Pen 15 Specifies Width, Color, and Line attributes settings for each of the 16 pens (numbered 0 to 15) that make up each palette. This setting item is displayed by tapping in the following order. Printer settings > Print settings > HP-GL/2 print settings > Line & pen manager > Pen setup > Define palette >...

  • Page 308: Reset Palette

    Reset palette Resets palette pen parameters configured using Define palette. This setting item sets the palette pen parameters back to the default. This setting item is displayed by tapping in the following order. Printer settings > Print settings > HP-GL/2 print settings > Line & pen manager > Pen setup •...
  • Page 309 12.0 110 (168, 0, 115) No setting No setting Miter...

  • Page 310: Smoothing

    Smoothing Makes arc drawing smoother. This setting item is displayed by tapping in the following order. Printer settings > Print settings > HP-GL/2 print settings > Line & pen manager • Software (Initial setting) • Draws arcs using HP-GL/2 data settings. Default value of the central angle of an arc in HP-GL/2 is 5°...

  • Page 311: Thicken Fine Lines

    Thicken fine lines Performs correction to avoid breaks in fine lines. This setting item is displayed by tapping in the following order. Printer settings > Print settings > HP-GL/2 print settings > Line & pen manager • ON • Corrects line widths so fine lines are drawn more sharply, without breaking. The line color is not changed.

  • Page 312: Adjust Faint Lines

    Adjust faint lines Performs correction so that bright colored fine lines are printed more clearly. This setting item is displayed by tapping in the following order. Printer settings > Print settings > HP-GL/2 print settings > Line & pen manager •...

  • Page 313: Width Correction

    Width correction Corrects pen widths in accordance with a specific correction setting. Correction settings can be configured for two groups: Black/gray and Color. Select and apply the correction amount according to the pen color when performing a line drawing command of HP-GL/2 data. This setting item is displayed by tapping in the following order.

  • Page 315: Print Color List For Palettes

    Print color list for palettes Prints out the sample (256 colors) of the color specified in each pen number. The coloring also changes depending on the paper type to be printed. This setting item is displayed by tapping in the following order. Printer settings >...

  • Page 316: Warning Display

    Warning display Displays HP-GL/2 warnings. The display is switched when two GL/2 warnings below occur. • Warnings when the printer's parameter setting specification does not support the parameter settings of created HP-GL/2 data • HP-GL/2 warning commands when the printer does not support the created HP-GL/2 data This setting item is displayed by tapping in the following order.

  • Page 317: Detect Image Size

    Detect image size Specifies the output object area method that provides efficient printing, which avoids parts of images being cut off when a HP-GL/2 data does not include image drawing range information. This setting item is displayed by tapping in the following order. Printer settings >...
  • Page 318 DETECT IMAGE SIZE EXAMPLE A. Image drawing range specified by the command B. Graphic data range Though the image drawing range is specified for this kind of drawing image above, the part of the image may be cut off if you do not specify the image drawing range. Select Detected size if the image drawing range is not specified.
  • Page 319 The printed image is the same as "When Detected size is selected:" on "When the image drawing range is not specified:". • When the image drawing range is not specified: • ◦ When OFF is selected: ◦ The maximum roll paper width is applied as the width of printed area, and the 1.5 times of the maximum roll paper width is applied as the length of it.

  • Page 320: Frame Control

    Frame control Perform this setting to print the HP-GL/2 data including the FR command. This setting item is displayed by tapping in the following order. Printer settings > Print settings > HP-GL/2 print settings > Processing options • Enable • Images are printed side by side on the same page.

  • Page 321: Menu Setting Combinations

    Menu Setting Combinations Save paper and Auto rotation Enlarge/Reduce (Scaling) and Auto rotation Print centered and Cut to standard size Cut to standard size and Auto rotation and Enlarge/Reduce (Fit paper size) Use nesting function and Auto rotation Paper switching on a DOUBLE-roll printer model and Auto rotation Paper switching on a DOUBLE-roll printer model and Enlarge/Reduce (Specify scaling) Detect image size and Oversize...

  • Page 322: Save Paper And Auto Rotation

    Save paper and Auto rotation When Save paper and Auto rotation are both specified, Auto rotation is performed first, followed by the Save paper process. After Auto rotation is applied to the print data, the image is printed with upper and lower blank areas removed.
  • Page 323 Printed without upper/lower blank area.

  • Page 324: Enlarge/Reduce (Scaling) And Auto Rotation

    Enlarge/Reduce (Scaling) and Auto rotation When both Enlarge/Reduce (Scaling) and Auto rotation are specified, Enlarge/Reduce (Scaling) is done first and then Auto rotation is done to determine if printing is possible. Printing is done without Auto rotation if the size of the image after doing Enlarge/Reduce (Scaling) would cause the image to run off the edge of the paper were Auto rotation executed.

  • Page 325: Print Centered And Cut To Standard Size

    Print centered and Cut to standard size When both Print centered and Cut to standard size are specified, first the optimum standard size is determined based on the HP-GL/2 data and the roll paper loaded on the printer. Next, Print centered is performed in accordance with the standard size. Print centered AND Cut to standard size EXAMPLE When A3 width roll paper is loaded, A3 portrait is chosen as the optimal standard size based on the roll paper width and image size.
  • Page 326 A. Position of cut • Printed image when ON is selected for Print centered and ON is selected for Cut to standard size • A. Position of cut for A3 size (portrait)

  • Page 327: Cut To Standard Size And Auto Rotation And Enlarge/Reduce (Fit Paper Size)

    Cut to standard size and Auto rotation and Enlarge/Reduce (Fit paper size) When Cut to standard size, Auto rotation, and Enlarge/Reduce (Fit paper size) are all specified, first suitable standard size candidates are determined based on the roll paper loaded on the printer. Next, it decides the optimum standard size and rotation direction from the matching result between the data to which Auto rotation is applied and all candidate sizes.
  • Page 328 A. Position of cut for A4 size LARGE IMAGE EXAMPLE When A3 width roll paper is loaded, A3 portrait is chosen as the optimal standard size based on the roll paper width and image size. Next, Auto rotation is performed in accordance with the A3 portrait. Finally, the image is reduced and printed to match A3 size paper.
  • Page 329 • Printed image after reduced • A. Position of cut for A3 size...

  • Page 330: Use Nesting Function And Auto Rotation

    Use nesting function and Auto rotation When both Use nesting function and Auto rotation are specified, Auto rotation is performed as each page is received and then the nesting process is performed. The image on each received page is rotated as required to achieve an efficient layout that save paper or to prevent the image from running off the edges of the paper, the images are laid out to fill the width of the roll paper, and then printing is performed.
  • Page 331 If an image is running off the edge of the paper as shown above, the subsequent images are printed on the next sheet.

  • Page 332: Paper Switching On A Double-Roll Printer Model And Auto Rotation

    Paper switching on a DOUBLE-roll printer model and Auto rotation When ON is selected for Auto rotation, first a decision is made about performing Auto rotation and the paper with less margin in the width direction is selected and starts printing. At this point, it is decided whether to apply Auto rotation and then the paper source is selected considering the condition such as whether the image is cut off or not, margin of paper width, and paper consumption.
  • Page 333 Image printed on lower roll paper already fed (Actually printed) If the lower roll of paper has smaller margins than the upper roll of paper, from which the paper has been fed, then paper is switched automatically, and the image is printed on the lower roll paper.

  • Page 334: Paper Switching On A Double-Roll Printer Model And Enlarge/Reduce (Specify Scaling)

    Paper switching on a DOUBLE-roll printer model and Enlarge/ Reduce (Specify scaling) The example below shows printing when Enlarge/Reduce (Specify scaling) is specified on a double-roll printer model. This function is available when the paper settings of the printer are specified. •...

  • Page 335: Detect Image Size And Oversize

    Detect image size and Oversize Operation is as described below when both Detect image size and Oversize are specified. • When OFF or Command priority is selected for Detect image size and Disable is selected for • Oversize: Oversize is disabled in accordance with the command-specified image drawing range. Margins are added within the command-specified image drawing range.
  • Page 336 • When OFF or Command priority is selected for Detect image size and Disable is selected for • Oversize: C: Position of cut Cut at length of command-specified image drawing range. • When OFF or Command priority is selected for Detect image size and Enable is selected for •...
  • Page 337 • When Detected size is selected for Detect image size and Enable is selected for Oversize: • F: Position of cut Cut at length of upper and lower margins added to length of minimum image range detected.

  • Page 338: Detect Image Size And Print Centered

    Detect image size and Print centered Operation is as described below when both Detect image size and Print centered are specified. • When OFF or Command priority is selected for Detect image size and ON is selected for Print • centered: Print centered is performed in accordance with the command-specified image drawing range.
  • Page 339 Printed image A. Position of cut Prints the minimum image range in the horizontal center of the paper.

  • Page 340: Status Print

    3. Tap Status print. Note • If you specify the administrator password, tap Status print (administrator). 4. Tap Yes. The printer starts printing. The following information is included. Canon xxxxxxxxxxxxxxxxxxxx Status Print Printer model Printer serial number Firm Firmware version Boot...
  • Page 341 Device settings Auto maintenance settings Setting values of Auto maintenance settings Hard disk settings Each setting value of Hard disk settings Device user settings Setting values of Other printer settings Language selection Setting value of Language selection Firmware update notification Setting values of Update notification settings Monitoring service settings Setting values of Enable/disable monitoring...

  • Page 342: Changing Printer's Setting Using Web Browser

    Changing Printer's Setting Using Web Browser Start up Remote UI Changeable Setting Items Using Remote UI Setting Password Registering Printer's Root Certificate to Web Browser for SSL Communication Registering Printer's Root Certificate to Local Computer for SSL Communication Generating Server Certificate Setting Mail Server Receiving Printer Status by E-mail...

  • Page 343: Start Up Remote Ui

    Start up Remote UI You can check the printer status and change the printer settings using the web browser on your smartphone, tablet, or computer. To check the printer status and to change the printer settings, display "Remote UI" on the web browser. Note •...
  • Page 344 When you access, "Remote UI" will be displayed on the web browser on your smartphone, tablet, or computer. Note • If you display Remote UI for the first time on your smartphone, tablet, or computer, download the root certificate, and then register it. Registering Printer's Root Certificate to Web Browser for SSL Communication •...
  • Page 345 Changeable Setting Items Using Remote UI When you finish checking printer status and changing printer settings, select Log out.

  • Page 346: Changeable Setting Items Using Remote Ui

    Changeable Setting Items Using Remote UI Note • The item which can be used is different in administrator mode or in standard user mode. Printer status This function displays printer information such as the remaining ink amount, the status, and detailed error information.
  • Page 347 Note • When you are logging on in administrator mode, you can restrict this function in standard user mode. Security (Item for administrator) This function allows you to specify the password, the standard user mode settings, the operation restrictions, and SSL/TLS settings of certificate for encrypted communication. System info and LAN settings •...

  • Page 348: Security

    Security • Administrator password setting • Setting Passwords Using Remote UI • Operation restrictions • Restricts the following operations. ◦ Job history ◦ Restricts to display or print the print job history. ◦ Print from USB flash drive ◦ Restricts to print data on USB flash drive. •...

  • Page 349: Lan Settings

    LAN settings • Wi-Fi • Enables/Disables Wi-Fi. • Wireless Direct • Enables/Disables Wireless Direct. • Wired LAN • Enables/Disables Wired LAN. • Confirm LAN settings • The LAN setting information is displayed. • Advanced setup • ◦ Set printer name ◦...
  • Page 350 • To use CHMP for encrypted communication, you need to register the printer's root certificate to your computer. Registering Printer's Root Certificate to Local Computer for SSL Communication • CHMP is a Canon proprietary protocol. ◦ Network interface settings ◦...

  • Page 351: Setting Password Using Remote Ui

    Setting Password using Remote UI Each of passwords for administrator and standard user can be set. When logging on with password for administrator, all settings can be changed. When logging on with password for standard user, some of the settings can be changed. When logging on with password for administrator, you can restrict the function for standard user.
  • Page 352 Important • The following character restrictions apply to the password: • Set the password by using 4 to 32 characters. The allowed characters are single-byte alphanumeric characters, blank space, umlaut characters, and the below characters. - ! @ # $ % ^ & * _ ; : , . / ` = + ' " ( ) { } [ ] < > | For security reasons, we recommend you use 8 and more alphanumeric characters.

  • Page 353: Registering Printer's Root Certificate To Web Browser For Ssl Communication

    Registering Printer's Root Certificate to Web Browser for SSL Communication If the printer's root certificate has not been registered to the web browser, a message to warn you that the secure connection is not guaranteed may appear. When you display Remote UI for the first time on your smartphone, tablet, or computer, download the root certificate, and then register it to the web browser.
  • Page 354 Certificate Import Wizard screen is displayed. 5. Select Next. 6. Select Place all certificates in the following store. 7. Select Browse. Select Certificate Store screen is displayed. 8. Select Trusted Root Certification Authorities and OK. 9. Select Next on Certificate Import Wizard screen. 10.
  • Page 355 Note • You can also add the certificate by selecting Show Certificate, checking certificate name to add, and then selecting the same certificate on Keychain access. 5. Make sure that fingerprint of certificate detail information matches printer's thumbprint. The printer's thumbprint is displayed in Root cert. thumbprint (SHA-1) column or Root cert. thumbprint (SHA-256) column when tapped in the following order.
  • Page 356 The list of downloaded certificates appears. 2. Select downloaded certificate. The certificate information appears. 3. Make sure that thumbprint of certificate information matches printer's thumbprint. The printer's thumbprint is displayed in Root cert. thumbprint (SHA-1) column or Root cert. thumbprint (SHA-256) column when tapped in the following order. (Printer information) >...

  • Page 357: Registering Printer's Root Certificate To Local Computer For Ssl Communication

    Registering Printer's Root Certificate to Local Computer for SSL Communication To use Device Management Console or Accounting Manager, etc. when you connect the printer to a computer using SSL encrypted communication, you need to register (import) the printer's root certificate to your computer.
  • Page 358 The Certificate Import Wizard screen appears. 6. Select Local Machine. 1. Select Local Machine on the startup screen of Certificate Import Wizard. 2. Select Next. 3. Select Yes on the displayed screen. The Certificate Store screen appears. 7. Select Place all certificates in the following store. 8.
  • Page 359 Important • Be sure to create a certificate snap-in before importing a root certificate. • The root certificate will be registered to the local user if you import it without creating a certificate snap-in. Creating Certificate Snap-in 1. Start up Microsoft Management Console. Enter MMC on Search programs and files in the Start menu and press the Enter key.
  • Page 360 2. Select For secure communication. Note • You can download a certificate from Status Monitor. • 1. Open status monitor. Open the Printing Preferance, and select Status Monitor... on Main. 2. Download a certificate. Select Download Security Certificate from the Remote UI menu. 3.
  • Page 361 1. Display certificate list. On the left window of Microsoft Management Console, select Console Root > Certificates (Local Computer) > Trusted Root Certificate Authorities in this order, and Select Certificates to display the certificate list. 2. Check registered certificate. Make sure the imported certificate name is displayed on the list. Note •...
  • Page 362 Note • You can add the certificate by selecting the same certificate on Keychain Access. Check the name of certification to add after selecting View Certificates. 6. Check certificate. Make sure the fingerprint of certificate shown on Details corresponds with the root certificate thumbprint of the printer.

  • Page 363: Generating Server Certificate

    Generating Server Certificate When you use SSL connection via IPv6 network, you need to generate an IPv6 server certificate using the printer. Generate the server certificate from Remote UI. Follow the procedure below. Checking Printer's IP Address Generating Server Certificate Checking Generated Server Certificate Important •...
  • Page 364 Note • If you specify the administrator password, enter the password. 3. Select Security. 4. Select SSL/TLS settings. 5. Select Generate key and certificate. 6. Select Generate self-signed cert. 7. Specify each setting item. • Signature algorithm • Select SHA256. •...
  • Page 365 Checking Generated Server Certificate 1. Select Security on Remote UI. 2. Select SSL/TLS settings. 3. Select Check key and certificate. Make sure the issuer of the root certificate is displayed on Issued by, and the value you entered is displayed on Common name on Subject.

  • Page 366: Setting Mail Server

    Setting Mail Server To use mail function, specify the mail server settings. *This function may not be available depending on the country or region of purchase. Note • If you did not specify the time zone setting using the printer's operation panel, a message to inform you •...
  • Page 367 Outgoing password To set / change the password for sending in order to perform the authentication, check the Set/change password and then enter the password. POP before SMTP Select if you send e-mail with POP before SMTP authentication. Then select OK, and then make the following settings. Incoming mail server (POP3) Enter the address of your POP3 server.

  • Page 368: Receiving Printer Status By E-Mail

    Receiving Printer Status by E-mail You receive the printer status information such as the remaining ink level and the error from the printer. *This function may not be available depending on the country or region of purchase. Note • Specify the mail server settings in advance. •...
  • Page 369 3. Select OK. The resending setting is completed.

  • Page 370: Migrating Printer's Setting

    Migrating Printer's Setting Migrates the printer settings to another one of the same model. This operation is available using Remote UI or USB flash drive. Using Remote UI Using USB Flash Drive Note • The printers must be running the same firmware version. •...
  • Page 371 1. Insert a USB flash drive to USB flash drive port. 2. Tap Printer settings on Home screen. Home Screen Menu Composition 3. Tap Import/export settings. If you specify the administrator password, enter the password. 4. Tap Export. 5. Enter password and Tap OK. 6.

  • Page 372: Initializing Printer's Setting

    Initializing Printer's Setting Initializes the following settings. • Paper setting information • Detection priority data of paper • SSL certificate • LAN setting • Administrator password • Hard drive data • Job history • Operation panel lock This operation is available using the operation panel or Remote UI. Using operation panel Using Remote UI Using operation panel...

  • Page 373: Network Setting

    Network Setting Network Connection Tips Printer Connection Methods Connecting Smartphone/Tablet to Printer via Wireless Router Connecting Smartphone/Tablet to Printer Directly (Wireless Direct) Default Network Settings Another Printer Found with Same Name Connecting to Another Computer via LAN/Changing from USB to LAN Connection Printing Network Settings Reconfiguration Method of LAN Connection/Reconfiguration Method of Wi-Fi Connection...

  • Page 374: Network Connection Tips

    Network Connection Tips Printer Connection Methods Connecting Smartphone/Tablet to Printer via Wireless Router Connecting Smartphone/Tablet to Printer Directly (Wireless Direct) Default Network Settings Another Printer Found with Same Name Connecting to Another Computer via LAN/Changing from USB to LAN Connection Printing Network Settings Reconfiguration Method of LAN Connection/Reconfiguration Method of Wi-Fi Connection...

  • Page 375: Printer Connection Methods

    Printer Connection Methods 4 connection methods are available on the printer. Wi-Fi Connection • • Using Wi-Fi Router • • Without Using Wi-Fi Router (Wireless Direct) LAN Connection USB Connection...
  • Page 376 Different types of network connections cannot be used at the same time. When connecting another device while the devices are already connected to the printer, connect it using the same connection method as the connected device or connect via USB connection. If you connect using a different connection method, the connection to the devices in use will be disabled.
  • Page 377 • Connection without Using a Wireless Router (Wireless Direct) • ◦ Connect the printer and a device without using a wireless router. Connect the device and the printer directly using the printer's wireless direct. ◦ In the wireless direct, you can connect up to five devices at the same time. If you try to connect another device while five devices are already connected, disconnect a device you do not use and configure settings again.
  • Page 378 What Is USB Cable? In USB connection, the printer is connected one-on-one to the computer. If your computer is connected to LAN, you can use the printer with other devices by enabling the sharing setting on your computer. Note • You can connect the printer to a computer via USB even when the printer is already connected to another one via wired LAN.

  • Page 379: Connecting Smartphone/Tablet To Printer Via Wireless Router

    Connecting Smartphone/Tablet to Printer via Wireless Router You can connect devices (e.g. smartphone, or tablet) to the printer by two methods below. • Wi-Fi connection (connecting devices via a wireless router) • Wireless Direct connection (connecting devices without using a wireless router) This section describes Wi-Fi connection via a wireless router.
  • Page 380 2. Enable "Wi-Fi". 3. Select wireless router SSID you use from detected device list. 4. Enter wireless LAN router password. Your device is connected to the printer. 5. Start printing from application. For iOS device 1. Open "Settings" menu on your device. 2.

  • Page 381: Connecting Smartphone/Tablet To Printer Directly (Wireless Direct)

    Connecting Smartphone/Tablet to Printer Directly (Wireless Direct) You can connect devices (e.g. smartphone, or tablet) to the printer by two methods below. • Wi-Fi connection (connecting devices using a wireless router) • Wireless Direct connection (connecting devices without using a wireless router) This section describes wireless direct, which allows you to print by connecting the devices to the printer directly.
  • Page 382 By flicking the touch screen, you can check various settings of wireless direct. Connecting Smartphone/Tablet to Printer 1. Turn on wireless communication on your device. Enable "Wi-Fi" on your device's "Setting" menu. For more on turning on wireless communication, see your device's instruction manual. 2.
  • Page 383 3. Tap Wireless Direct. 4. Tap Settings. 5. Change settings as necessary. Note • Tap Advanced, open the detailed settings of the network. LAN settings • To update the identifier (SSID) and the password for wireless direct • Tap A to display the confirmation screen. To update the identifier (SSID) and the password, tap Yes.
  • Page 384 • To change the confirmation screen setting when a Wi-Fi Direct compatible device is connecting • to the printer Tap C to display the confirmation screen. If you want the printer to display the screen to inform you a Wi-Fi direct compatible device is connecting to the printer, tap Yes. Important •...

  • Page 385: Default Network Settings

    Enable/disable WSD Disable Timeout settings 15 minutes Enable/disable Bonjour Enable Service name Canon TX-NNNN *2 LPR protocol settings Enable Wi-Fi DRX settings Enable Wired LAN DRX settings Enable ("XX" represents alphanumeric characters.) *1 Default value depends on printer. To check value, use operation panel.
  • Page 386 *1 "ab" is specified at random and "XX" represents last two digits of printer's wireless MAC address. NNNN means your printer model. *2 The password is specified automatically when the printer is turned on for the first time.

  • Page 387: Another Printer Found With Same Name

    Another Printer Found with Same Name When the printer is found during setup, other printers with the same name may appear on the results screen. Select a printer with checking the printer settings against those on detection result screen. Check the printer's MAC address or serial to select the correct printer from the results. Note •...

  • Page 388: Connecting To Another Computer Via Lan/Changing From Usb To Lan Connection

    Connecting to Another Computer via LAN/Changing from USB to LAN Connection For Windows: To add a computer to connect to the printer on a LAN or to change from USB to LAN connection, perform setup using the Setup CD-ROM or from Setup Guide. For macOS: To connect an additional computer to the printer via LAN, or to change from USB to LAN connection, perform setup from Setup Guide.

  • Page 389: Printing Network Settings

    Printing Network Settings Use the operation panel to print the printer's current network settings. Important • The network settings printout contains important information about your network. Handle it with care. Check that printer is turned on. 2. Load plain paper. Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit (Option) If you use sheets, prepare at least 11 sheets (A4 or Letter-sized).
  • Page 390 Gigabit Ethernet Settings Communication speed and communication Auto/10M half duplex/10M full du- method when using Gigabit Ethernet plex/100M half duplex/100M full du- plex/1G full duplex IP Address IPv4 IP address XXX.XXX.XXX.XXX Gateway Address IPv4 default gateway XXX.XXX.XXX.XXX Subnet Mask IPv4 subnet mask XXX.XXX.XXX.XXX IP Mode Acquiring method of IPv4 IP address...
  • Page 391 Start Address 1 Start address 1 XXX.XXX.XXX.XXX End Address 1 End address 1 XXX.XXX.XXX.XXX Use Single On 1 Use single on 1 On/Off Start Address 2 Start address 2 XXX.XXX.XXX.XXX End Address 2 End address 2 XXX.XXX.XXX.XXX Use Single On 2 Use single on 2 On/Off Start Address 3...
  • Page 392 Start Address 3 Start address 3 XXX.XXX.XXX.XXX End Address 3 End address 3 XXX.XXX.XXX.XXX Use Single On 3 Use single on 3 On/Off Start Address 4 Start address 4 XXX.XXX.XXX.XXX End Address 4 End address 4 XXX.XXX.XXX.XXX Use Single On 4 Use single on 4 On/Off Start Address 5...
  • Page 393 XXXX:XXXX:XXXX:XXXX Prefix Length Link local address prefix length XXX (0 to 128) Use Manual Mode Operation status of IPv6 manual address On/Off Manual Address Manual address IP Address IPv6 IP address XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Prefix Length Prefix length XXX (0 to 128) Use Stateful Address Mode Operation status of stateful address mode On/Off...
  • Page 394 Prefix Length 2 Prefix length 2 XXX (0 to 128) IP Address 3 IP address 3 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Prefix Length 3 Prefix length 3 XXX (0 to 128) IP Address 4 IP address 4 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Prefix Length 4 Prefix length 4 XXX (0 to 128) Use DNS Auto Mode Acquiring DNS server automatically...
  • Page 395 IP Filtering End Address 3 IP filtering end address 3 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Use Single On 3 Use single on 3 On/Off IP Filtering Start Address 4 IP filtering start address 4 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX IP Filtering End Address 4 IP filtering end address 4 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Use Single On 4...
  • Page 396 XXXX:XXXX:XXXX:XXXX Use Single On 4 Use single on 4 On/Off IP Filtering Start Address 5 IP filtering start address 5 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX IP Filtering End Address 5 IP filtering end address 5 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Use Single On 5 Use single on 5 On/Off Print Filtering Print filtering setting information...
  • Page 397 IP Filtering End Address 4 IP filtering end address 4 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Use Single On 4 Use single on 4 On/Off IP Filtering Start Address 5 IP filtering start address 5 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX IP Filtering End Address 5 IP filtering end address 5 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Use Single On 5...
  • Page 398 XXXX:XXXX:XXXX:XXXX Use Single On 5 Use single on 5 On/Off MAC Info MAC address setting information (Wired/ Wi-Fi) MAC Address(Wired) MAC address (Wired LAN) XX:XX:XX:XX:XX:XX MAC Address(Wireless) MAC address (Wi-Fi) XX:XX:XX:XX:XX:XX Use MAC Address Filtering Operation status of MAC address filtering On/Off MAC Filtering Select MAC address filtering method...
  • Page 399 Wireless LAN Setting Wi-Fi setting information Channel Channel (infrastructure) XXX (0 to 255) SSID SSID Wi-Fi (infrastructure) SSID (up to 32 characters) Security Type Security type for Wi-Fi (infrastructure) Disabled/WEP 64bit/WEP 128bit/WPA PSK TKIP/WPA PSK AES/WPA2 PSK TKIP/WPA2 PSK AES/MIXED WEP1 WEP key 1 for Wi-Fi (infrastructure) XXXXXXXX (up to 32 characters)
  • Page 400 Use Spanning Tree Use spanning tree On/Off Use Dedicated Port Dedicated port setting On/Off SNMP Setting SNMP setting information Use SNMPv1 Use SNMPv1 On/Off Use SNMPv3 Use SNMPv3 On/Off SNMP Community Name1 SNMPv1 community name 1 XXXXXXXX (up to 32 characters) SNMP Community Name2 SNMPv1 community name 2 XXXXXXXX (up to 32 characters)
  • Page 401 Security Setting Security setting No Auth No Priv/Auth No Priv/Auto Priv Authority Algorithm Authority algorithm Null/MD5/SHA1 Encryption Algorithm Encryption algorithm Null/AES/DES User4 User 4 User Name User name XXXXXXXX (up to 32 characters) Use SNMPv3 Use SNMPv3 On/Off MIB Access Restriction MIB access restriction Disable/Read Only/Read Write Security Setting...
  • Page 402 SNTP Setting SNTP setting information Use SNTP Use SNTP On/Off SNTP Polling Interval SNTP polling interval 1 to 48 [hrs] SNTP Server Name SNTP server name XXXXXXXX (up to 256 characters) FTP Setting FTP setting information Use FTP Use FTP On/Off Use FTP Authority Use FTP authority...
  • Page 403 Verify Authentication Server Verify Authentication Server Name On/Off Name Verify Authentication Server Verify Authentication Server Certificate On/Off Certificate IPsec Setting IPsec setting information Use IPsec Use IPsec On/Off Phase2 Protocol IPsec phase2 protocol AH/ESP/AH & ESP IPP Setting IPP confirmation setting Enable/disable IPP Enable/disable IPP Enable/Disable...
  • Page 404 User10 User 10 User Name User name XXXXXXXX (up to 32 characters) Email Setting E-mail setting information Retry Count E-mail retry count 0 to 5 Retry Interval E-mail retry interval 1 to 60 (min) Use Email Notification Use E-mail notification On/Off Use SSL Use SSL...
  • Page 405 ("XX" represents alphanumeric characters.)

  • Page 406: Reconfiguration Method Of Lan Connection/Reconfiguration Method Of Wi-Fi Connection

    Reconfiguration Method of LAN Connection/Reconfiguration Method of Wi-Fi Connection Changing LAN Connection Method Changing Wi-Fi Connection Method Changing LAN Connection Method Follow either procedure below to change LAN connection method (wired or wireless). • For Windows: • ◦ Redo setup using the Setup CD-ROM or from Setup Guide. ◦...
  • Page 407 6. Check message and select OK. Follow instructions on your smartphone or tablet. 7. If message saying setup is completed appears, select OK. • For macOS: • Redo setup from Setup Guide.

  • Page 408: Reconfiguration Of Network Settings Using The Remote Ui

    Reconfiguration of Network Settings using the Remote UI You can use Remote UI on the following OS and the web browser. • iOS device • OS: iOS 12.0 or later Web browser: iOS standard Web browser (Mobile Safari) • Android device •...

  • Page 409: Countermeasures Against Unauthorized Access

    Countermeasures against Unauthorized Access This section describes countermeasures against an unauthorized access to the printer from outside. When you use the printer via a network or you are an administrator, we recommend you read this section before using the printer. Four countermeasures below can be helpful against an unauthorized access.
  • Page 410 Restrict Communication Using Firewall or Wi-Fi Router Firewall is a system which prevents an unauthorized access from an external network user to protect an inhouse network against attack or intrusion. Firewall enables your network to be protected against an unauthorized access by restricting a communication from the specific external IP address which seems to have a risk.

  • Page 411: Network Status And Troubleshooting

    Network Status and Troubleshooting Check the network status referring to LAN setting information on the touch screen. Printing Network Settings Network Status What to Do Connected normally. 1. If you are unable to print, check the items below: If you are unable to •...
  • Page 412 Enter the correct security key. Make sure wireless • Make sure the printer is not placed too far away from the wireless router. • signal is strong. • Monitor signal status and move the printer and wireless router as necessary. •...

  • Page 413: Sharing The Printer On A Network (Macos)

    Sharing the Printer on a Network (macOS) When multiple computers are being used in the network environment, you can share the printer connected to one computer with the other computers. Before carrying out the setup for printer sharing, select Network from System Preferences, and check whether the network settings have been set.

  • Page 414: Settings On Print Server

    Settings on Print Server When you use the printer on a network, set up the printer driver for sharing on the print server system. The procedure for setting up the print server systems is as follows: Install the printer driver on the print server system 2.

  • Page 415: Settings On Client Pc

    Settings on Client PC After setting up the print server system, set up the client system. The procedure for setting up the client systems is as follows: Install the printer driver on the client systems 2. Display the printer list Open System Preferences, and select Printers &...

  • Page 416: Restrictions On Printer Sharing

    Restrictions on Printer Sharing These are restrictions that apply when you are using a printer in a network environment. • Install the same version of the printer driver in the print server system and the client systems. You can download the latest printer driver from our web site. •...

  • Page 417: Adjustments For Better Print Quality

    Adjustments for Better Print Quality Adjusting the Print Head Adjusting the Print Head Troubleshooting Paper Abrasion and Blurry Images Adjusting Feed Amount Adjusting Feed Amount Adjusting Vacuum Strength...

  • Page 418: Adjusting The Print Head

    Adjusting the Print Head Adjusting the Print Head Troubleshooting Paper Abrasion and Blurry Images...

  • Page 419: Adjusting The Print Head

    Adjusting the Print Head If printed documents are affected by the following problems, try adjusting the print head. • If printing is faint or affected by banding in different colors • Execute Nozzle Check in the touch screen menu to check for print head nozzle clogging. Checking for Nozzle Clogging •...

  • Page 420: Adjusting Line Misalignment

    Adjusting Line Misalignment If printed lines are misaligned, execute Print head angle adjustment to adjust the print head angle. Print head angle adjustment requires you to examine a printed test pattern and adjust the angle using the angle adjustment lever. Always adjust the print head angle after replacing the print head.
  • Page 421 6. Align the angle adjustment lever with the red square and close the top cover. A test pattern is printed for adjustment. Important • Do not touch the linear scale (A), carriage shaft (B), or ink tube stabilizer (C). Touching these may •...
  • Page 422 7. Examine the test pattern for adjustment. Determine the straightest set of lines. Example 1: Select "+2" in pattern (D). Example 2: Move the angle adjustment lever to a position between the numbers or between the number and the square (E) of the two sets of lines that are least misaligned. In this case, select -1. 8.
  • Page 423 9. Close the top cover. The print head is now straight, and adjustment is complete. Note • If the problem, such as misaligned lines or color unevenness, is not solved after adjustment, execute Print head angle adjustment and move the angle adjustment lever in the front or the rear of the last position.

  • Page 424: Automatic Adjustment To Straighten Lines And Colors

    Automatic Adjustment to Straighten Lines and Colors If printed vertical lines are warped or colors are out of alignment, execute Print Head Alignment and adjust the print head position. Choose from Auto (standard) or Auto (advanced) for automatically adjusting the print head. Minor warping and misaligned colors can usually be improved by executing Auto (standard).
  • Page 425 Auto (advanced): Five sheets of unused paper, A4/Letter size or larger (or one sheet when using A2 or larger) Perform adjustment as follows. 1. Load paper. Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit (Option) Loading Sheets in the Printer Important •...

  • Page 426: Manual Adjustment To Straighten Lines And Colors

    Manual Adjustment to Straighten Lines and Colors If printed vertical lines are warped or colors are out of alignment, execute Print Head Alignment and adjust the print head position. Normally, execute Auto (standard). Automatic Adjustment to Straighten Lines and Colors However, when printing on special paper or if printing is not improved after Auto (advanced), try Manual.
  • Page 427 Note • If you do not execute Auto (advanced), a confirmation message prompting you to execute Auto • (advanced) appears. In this case, tap Yes and execute Auto (advanced). 5. Tap Yes. The paper source setting screen appears. 6. Tap Roll paper 1, Roll paper 2 or Manual. A test pattern is printed for adjustment.

  • Page 428: Troubleshooting Paper Abrasion And Blurry Images

    Troubleshooting Paper Abrasion and Blurry Images The print head height setting affects printing quality. Specifying a low print head height makes images clearer and enhances printing quality but may cause paper to rub against the print head. On the other hand, specifying a high print head height will prevent paper from rubbing against the print head but may reduce the printing quality.
  • Page 429 Note • When set to Auto, the printer automatically adjusts the print head height during printing to the • level optimal for the ambient temperature and humidity. You can check the setting for the previous print job in Values applied with auto settings. Printer information •...

  • Page 430: Adjusting Feed Amount

    Adjusting Feed Amount Adjusting Feed Amount Adjusting Vacuum Strength...

  • Page 431: Adjusting Feed Amount

    Adjusting Feed Amount Selecting Feed Amount Adjustment Method Automatic Banding Adjustment Manual Banding Adjustment Fine-Tuning Paper Feed Amount Adjusting Line Length...

  • Page 432: Selecting Feed Amount Adjustment Method

    Selecting Feed Amount Adjustment Method There are two methods of adjusting the paper feed amount, Prioritize print quality and Prioritize length accuracy, either of which will be applied during printing. Since the method that is applied during printing is determined from the value of the Set priority setting, configure Set priority to match the print target.

  • Page 433: Automatic Banding Adjustment

    Automatic Banding Adjustment If printed images are affected by banding in different colors across the sheet, execute Adjust print quality for automatic adjustment of the paper feed amount. The printer prints and reads a test pattern for automatic adjustment of the feed amount. Important •...
  • Page 434 A test pattern is printed for adjustment and adjustment is finished.

  • Page 435: Manual Banding Adjustment

    Manual Banding Adjustment If printed images are affected by banding in different colors, execute Adjust print quality for adjustment of the paper feed amount. Use manual adjustment with highly transparent media. Manual adjustment requires you to enter an adjustment value after a test pattern is printed. Note •...
  • Page 436 Test pattern A is printed for manual adjustment. Note • When printing on sheets, follow the instructions on the screen and remove the sheet. 7. Examine test pattern A for adjustment. Determine pattern in which banding is least noticeable. Note •...

  • Page 437: Fine-Tuning Paper Feed Amount

    Fine-Tuning Paper Feed Amount If the contrast is uneven or banding in different colors appears at 30 mm (1.2 in) intervals in printed documents, try executing Paper feed fine adjustment during printing to fine-tune the feed amount. Note • The Paper feed fine adjustment menu is only displayed during printing. •...

  • Page 438: Adjusting Line Length

    Adjusting Line Length To ensure that lines in CAD drawings are printed at exactly the right length, use Adjust feed length to adjust the amount that paper is advanced. There are two options in Adjust feed length : Print alignment pattern and Change adjustment values. Note •...
  • Page 439 • If you tap Change adjustment values: • No test pattern is printed. Instead, you will measure a document already printed to determine the discrepancy. 6. Tap amount of discrepancy. If the scale is shorter than the actual size, use a positive setting value. If it is longer, use a negative value.

  • Page 440: Adjusting Vacuum Strength

    Adjusting Vacuum Strength When printing on heavyweight paper or paper that curls or wrinkles easily, if the Print head rubs against paper, adjusting the level of suction against paper on the platen may improve results. Important • Paper rubbing against or becoming caught on the Print head may jam or result in printed documents that are soiled.

  • Page 441: Maintenance And Consumables

    Maintenance and Consumables Ink Tanks Ink Tanks Replacing Ink Tanks Checking Ink Tank Levels When to Replace Ink Tanks Print Head Print Head Checking for Nozzle Clogging Cleaning the Print Head Replacing the Print Head Maintenance Cartridge Maintenance Cartridge Replacing the Maintenance Cartridge Checking the Remaining Maintenance Cartridge Capacity When to Replace the Maintenance Cartridge Cutter Blade...
  • Page 442 Cleaning the Printer Exterior Cleaning Inside the Top Cover Cleaning the Roll Unit Cleaning the Print Head Other Maintenance Preparing to Transfer the Printer Reinstalling the Printer Firmware update...

  • Page 443: Ink Tanks

    Ink Tanks Ink Tanks Replacing Ink Tanks Checking Ink Tank Levels When to Replace Ink Tanks...

  • Page 444: Ink Tanks

    Ink Tanks The printer supports the following ink tanks. When purchasing, check the Model number. • 160 ml（5.4 fl oz） • • 330 ml（11.2 fl oz） • • 700 ml（23.7 fl oz） • Checking Ink Model Number Checking Using Web Browser 1.
  • Page 445 Checking Using Canon IJ Status Monitor ( Windows ) 1. Start up Canon IJ Status Monitor. Canon IJ Status Monitor 2. Click Estimated ink levels. 3. Click Ink Model Number. Note • For instructions on replacing the ink tanks, see Replacing Ink Tanks.

  • Page 446: Replacing Ink Tanks

    Replacing Ink Tanks Compatible Ink Tanks For details on compatible ink tanks, see Tanks. You can replace ink tanks in 5.4 fl oz (160 ml), 11.2 fl oz (330 ml), and 23.7 fl oz (700 ml) capacities. Note • Depending on the color, you can also use an ink tank with a different capacity. Precautions When Handling Ink Tanks Take the following precautions when handling ink tanks.
  • Page 447 Note • Ink tank replacement is possible even during printing, when print jobs are being canceled, or when paper is being advanced. Selecting Ink Tank Replacement from Menu 1. Tap ink display area on HOME screen. Home Screen Menu Composition The Current estimated ink levels screen appears.
  • Page 448 2. Pull forward handle part (A) of ink tank lock lever of color to replace while pressing button at B. 3. Pull out ink tank lock lever. 1. Pull ink tank lock lever straight up. 2. Pull ink tank lock lever toward the front. 3.
  • Page 449 Note • Check that the ink tank lock lever does not return. 4. Remove ink tank by grips (C), and then tap OK. Important • Do not turn off the power of the printer with the ink tank removed except in the case of the •...
  • Page 450 Removing ink tank (23.7 fl oz (700 ml)) 1. Open ink tank cover and check ink lamp. The ink lamp flashes if there is no ink left. Important • Avoid jarring the printer a lot when replacing an ink tank. Handle the printer gently when replacing tanks.
  • Page 451 2. Pull ink tank lock lever toward the front. 3. Push ink tank lock lever firmly down until it does not return. Note • Check that the ink tank lock lever does not return. 4. Remove ink tank by handle (C), and then tap OK.
  • Page 452 Important • Do not turn off the power of the printer with the ink tank removed except in the case of the • preparation for transportation. Otherwise, inside of the ink tank cover may be stained. • Store the removed ink tank with ink remaining in the box with the ink holes (D) facing up. •...
  • Page 453 Important • Do not remove and agitate an ink tank that has already been installed in the printer. Ink may leak out. • Failure to agitate the ink tank may cause the ink components to precipitate and may affect printing quality. Note •...
  • Page 454 Important • An ink tank cannot be loaded in the holder if the color or orientation is incorrect. • If the ink tank does not fit in the holder, do not force it into the holder. Reinstall while checking the label color display, ink tank color, and ink tank orientation. 4.
  • Page 455 6. Make sure ink lamp is lit. Note • If the ink lamp is not lit, reload the tank. 7. Close ink tank cover.
  • Page 456 Loading ink tank (23.7 fl oz (700 ml)) 1. Before opening the pouch, hold the new ink tank with both hands and tilt it to the left and right as shown, shaking it gently seven or eight times. Caution • A 23.7 fl oz (700 ml) ink tank is heavy, so use your whole arm to agitate it instead of just your wrist.
  • Page 457 Important • Never touch the ink holes (D) or the metal contacts (E). This may cause stains, damage the ink • tank, and affect printing quality. • Avoid dropping the ink tank after removing it from the pouch. Otherwise, ink may leak and cause stains.
  • Page 458 Important • An ink tank cannot be loaded in the holder if the color or orientation is incorrect. • If the ink tank does not fit in the holder, do not force it into the holder. Reinstall while checking the label color display, ink tank color, and ink tank orientation. 4.
  • Page 459 Note • If the ink lamp is not lit, reload the tank. 7. Close ink tank cover.

  • Page 460: Checking Ink Tank Levels

    Checking Ink Tank Levels On the touch screen, you can check how much ink is left in the ink tank. 1. Tap ink display area on HOME screen. Home Screen Menu Composition The Current estimated ink levels screen appears. This printer has ink tanks (A) and sub-ink tanks (B). Even if ink runs out, printing can continue with ink in the sub-ink tanks.
  • Page 461 Note • Tap Order ink now to view the ink supplier information. • When the ink tank is replaced, the sub-ink tank will be filled with ink. • During this time, is displayed above the ink level.

  • Page 462: When To Replace Ink Tanks

    When to Replace Ink Tanks Replace or prepare to replace ink tanks in the following situations. • If ink confirmation message appears on touch screen • If ink is low, the Status lamp lights orange and a notification message will appear on the touch screen. You can continue to print, but prepare the ink tanks.

  • Page 463: Print Head

    Print Head Print Head Checking for Nozzle Clogging Cleaning the Print Head Replacing the Print Head...

  • Page 464: Print Head

    Print Head When purchasing, check the Model number. Model number: PF-06 Note • For instructions on replacing the print head, see Replacing the Print Head.

  • Page 465: Checking For Nozzle Clogging

    Checking for Nozzle Clogging If printing is faint or affected by banding in different colors, make sure the print head nozzles are clear by printing a test pattern to check the nozzles. Note • By default, nozzles are checked at fixed intervals. •...
  • Page 466 Cleaning the Print Head...

  • Page 467: Cleaning The Print Head

    Ink may leak or an error may occur. • If printing is not improved after System Cleaning, the print head may be at the end of its service life. Contact your Canon dealer for assistance. Note • Check the nozzle check pattern and select an ink group for which to perform cleaning as needed. You •...
  • Page 468 • By default, nozzles are checked at fixed intervals. • Auto maintenance settings Perform cleaning as follows. 1. Tap Maintenance on HOME screen. Home Screen Menu Composition The Maintenance screen appears. 2. Tap Print Head Cleaning. 3. Tap Cleaning, Deep Cleaning, or System Cleaning. 4.

  • Page 469: Replacing The Print Head

    Replacing the Print Head If the touch screen indicates to replace the print head or if instructed to do so by your Canon dealer, replace the print head. Compatible Print Head For details on compatible print head, see Print Head.
  • Page 470 Removing the Lower Roll from the Roll Unit (Option) • When using sheets, remove the sheet. • Removing Sheets 2. Clean inside top cover. Cleaning Inside the Top Cover 3. Tap Maintenance on HOME screen. Home Screen Menu Composition The Maintenance screen appears. 4.
  • Page 471 Important • Do not touch the linear scale (A), carriage shaft (B), or ink tube stabilizer (C). Touching these • may cause malfunction. • Do not use tissue paper, paper towels, rough-textured cloth, or similar materials for cleaning so as not to scratch the surface. 8.
  • Page 472 9. Put your finger on center part (E) of print head lock lever and tilt it toward the front. 10. Grab grip (F) and open print head locking cover. 11. Remove print head by grabbing grip (G), and then tap OK.
  • Page 473 Important • Never touch the metal contacts of the carriage. Furthermore, do not allow any dirt or debris to become adhered to the metal contacts of the carriage. These may damage the printer. Note • Dispose of the used print head in accordance with local regulations. 12.
  • Page 474 Important • Always handle the print head by the right and left grips. Never touch nozzle (K) or metal contacts (L). This may damage the print head and affect printing quality. • Never touch the ink holes (M). This may affect printing quality. •...
  • Page 475 15. Grasp tab (F) of print head locking cover and lower it to front to lock print head. 16. While holding center part (E) of print head lock lever, lower it toward back. 17. Adjust angle adjustment lever to the position of the red square.
  • Page 476 18. Close top cover. Ink now fills the print head. It takes about 12 minutes. Important • While ink is being filled, definitely do not remove the ink tank or maintenance cartridge. Ink may leak out. Note • Print head position adjustment is executed when Print pattern after new head is set to ON. •...

  • Page 477: Maintenance Cartridge

    Maintenance Cartridge Maintenance Cartridge Replacing the Maintenance Cartridge Checking the Remaining Maintenance Cartridge Capacity When to Replace the Maintenance Cartridge...

  • Page 478: Maintenance Cartridge

    Maintenance Cartridge When purchasing, check the Model number. Model number: MC-30 Note • For instructions on replacing the maintenance cartridge, see Replacing the Maintenance Cartridge.

  • Page 479: Replacing The Maintenance Cartridge

    Replacing the Maintenance Cartridge Compatible Maintenance Cartridges For details on compatible maintenance cartridge, see Maintenance Cartridge. Precautions When Handling Maintenance Cartridge Take the following precautions when handling the maintenance cartridge. Caution • For safety, keep maintenance cartridge out of the reach of children. •...
  • Page 480 Important • Never touch the metal contacts (A). This may damage the maintenance cartridge. • 5. Open maintenance cartridge cover. 6. Hold the used maintenance cartridge by the grip (B) with one hand and put your other hand under the maintenance cartridge to hold it firmly on the bottom, keeping it level as you pull it out.
  • Page 481 Important • A used maintenance cartridge is heavy. Always grasp the cartridge firmly and keep the cartridge level during removal. If you drop a used maintenance cartridge or store it at an angle, ink may leak and cause stains. 7. Put used maintenance cartridge in supplied plastic bag and store on flat surface. 8.
  • Page 482 Important • Support the maintenance cartridge cover from underneath as you wipe it. 10. Keeping the new maintenance cartridge level, insert it all the way in. The maintenance cartridge is initialized. Important • Do not remove the maintenance cartridge during initialization immediately after replacing the maintenance cartridge.

  • Page 484: Checking The Remaining Maintenance Cartridge Capacity

    Checking the Remaining Maintenance Cartridge Capacity The maintenance cartridge absorbs excess ink from borderless printing and print head cleaning. You can confirm the remaining capacity of the maintenance cartridge by checking the touch screen. 1. Tap Maintenance on HOME screen. Home Screen Menu Composition The Maintenance screen appears.

  • Page 485: When To Replace The Maintenance Cartridge

    When to Replace the Maintenance Cartridge Replace or prepare to replace the maintenance cartridge in the following situations. • If maintenance cartridge confirmation message appears on touch screen • When the maintenance cartridge is almost used up, the Status lamp lights orange and a notification message will appear on the touch screen.

  • Page 486: Cutter Blade

    Cutter Blade Cutter Blade Replacing the Cutter Blade...

  • Page 487: Cutter Blade

    Cutter Blade When purchasing, check the Model number. This cutter blade comes with a part for securing the cutter blade during installation. Model number: CT-07 Note • For instructions on replacing the cutter blade, see Replacing the Cutter Blade.

  • Page 488: Replacing The Cutter Blade

    Replacing the Cutter Blade Compatible Cutter Blade For details on compatible cutter blade, see Cutter Blade. How to Replace Cutter Blade Important • The cutter blade can not be replaced if there is paper in the moving range of the cutter. Remove the paper.
  • Page 489 Important • Do not use tissue paper, paper towels, rough-textured cloth, or similar materials for cleaning so as not to scratch the surface. • Do not touch the linear scale (A), carriage shaft (B), or ink tube stabilizer (C). Touching these •...
  • Page 490 Caution • Never touch any part other than D. This may stain your hands or cause injury. Additionally, this may damage the printer. • Do not disassemble the cutter blade. Touching the blade may cause injury. Note • Dispose of the used cutter blade in accordance with local regulations. 8.
  • Page 491 10. Turn hex screw until securely fixed. Important • After the cutter blade is secured, check that the cutter blade does not come off. If the cutter blade comes off, this may damage the printer. 11. Remove fixing part.
  • Page 492 Important • Always remove the fixing part. Operating with the part installed may damage the printer. 12. Close top cover. A confirmation message will appear. 13. Tap Yes.

  • Page 493: Performing Maintenance Functions From Your Computer (Macos)

    Performing Maintenance Functions from Your Computer (macOS) Opening Remote UI for Maintenance Cleaning the Print Heads Printing a Nozzle Check Pattern...

  • Page 494: Opening Remote Ui For Maintenance

    Opening Remote UI for Maintenance You can perform maintenance of printer and change the settings from a Remote UI. The following is the procedure to open a Remote UI. 1. Open System Preferences, and select Printers & Scanners 2. Select your model from the printer list, and click Options & Supplies... 3.

  • Page 495: Cleaning The Print Heads

    Cleaning the Print Heads The print head cleaning and Cleaning functions allow you to clear up clogged print headnozzle. Perform print head cleaning if printing is faint or a specific color fails to print, even though there is enough ink. If you perform Cleaning and the condition still does not improve, perform system cleaning.
  • Page 496 Check that the printer power is on. Then open the Ink Tank Cover. Check the following items for each ink. Then, if necessary, perform Deep Cleaning. • Is there ink remaining in the tank? • Is the ink tank attached properly? If the Ink Lamp is not lit, remove it and attach it again.
  • Page 497 4. Check the results Check the print results. Important • System Cleaning consumes an extremely large amount of ink. Executing system cleaning frequently will rapidly deplete your printer's ink supply. Therefore, execute system cleaning only when necessary. Related Topic Printing a Nozzle Check Pattern...

  • Page 498: Printing A Nozzle Check Pattern

    Printing a Nozzle Check Pattern The nozzle check function allows you to check whether the print head is working properly by printing a nozzle check pattern. Print the pattern if printing becomes faint, or if a specific color fails to print. The procedure for printing a nozzle check pattern is as follows: Nozzle Check 1.

  • Page 499: Cleaning The Printer

    Cleaning the Printer Cleaning the Printer Exterior Cleaning Inside the Top Cover Cleaning the Roll Unit Cleaning the Print Head...

  • Page 500: Cleaning The Printer Exterior

    Cleaning the Printer Exterior Clean the printer regularly to maintain better printing quality and help prevent problems. To ensure a comfortable working environment, clean the printer exterior about once a month. Important • When the sensor of the feed slot is dirty, the printer might not perform auto feeding properly. Even if the sensor seems clean, we recommend cleaning it because it may have paper dust on it.
  • Page 501 Warning • Never use flammable solvents such as alcohol, benzine, or thinner. If these substances come into contact with electrical components inside the printer, there is a risk of fire or electrical shock. Important • If the output guide is dirty, it may soil the edge of the paper when the paper is cut. We recommend •...

  • Page 502: Cleaning Inside The Top Cover

    Cleaning Inside the Top Cover Clean inside the top cover about once a month to maintain better printing quality and help prevent problems. Also clean inside the top cover in the following situations to ensure optimal operation. • If the printed surface or the underside of paper is dirty after printing •...
  • Page 503 5. If paper dust has accumulated in vacuum holes (A) on platen or in borderless printing ink grooves (B), use cleaning brush (C), provided with printer, to wipe it away. Important • Do not touch the linear scale (D), carriage shaft (E), or ink tube stabilizer (F). Touching these may •...
  • Page 504 6. Using a damp cloth that you have wrung out completely, wipe inside the top cover to clean Wipe away any ink residue and paper dust (debris from cutting) on top cover roller (G), paper retainer (H), entire platen (I), borderless printing ink grooves (J), periphery of left and right ink suction holes (K, L), and output guide (M), and so on.

  • Page 506: Cleaning The Roll Unit

    Cleaning the Roll Unit About once a month, clean the roll unit to ensure optimal operation. Important • When the sensor of the feed slot is dirty, the printer might not perform auto feeding properly. Even if the sensor seems clean, we recommend cleaning it because it may have paper dust on it. 1.
  • Page 507 Warning • Never use flammable solvents such as alcohol, benzine, or thinner. If these substances come into contact with electrical components inside the roll unit, there is a risk of fire or electrical shock. 5. Plug power cord into outlet.

  • Page 508: Other Maintenance

    Other Maintenance Preparing to Transfer the Printer Reinstalling the Printer Firmware update...

  • Page 509: Preparing To Transfer The Printer

    Important • Be sure to contact your Canon dealer before transferring the printer to a new location. Ink may leak and damage the printer if you do not prepare the printer correctly and it is tipped or stood on end in transit.
  • Page 510 • If consumables must be replaced, a message appears on the touch screen, and preparation is disabled. If the message appears, tap OK and contact your Canon dealer for assistance. 7. Open ink tank cover to remove all ink tanks.
  • Page 511 9. Close ink tank cover. Ink is now drawn into the maintenance cartridge. A confirmation message will appear when the process is finished. Important • Do not remove the maintenance cartridge except when the message indicating replacement is • displayed. If you remove the maintenance cartridge while ink is being removed, the ink may leak out.
  • Page 512 3. Grasp Belt and insert Belt Stopper into position shown. Important • Attach the Belt Stopper that was removed and stored after initial installation. Neglecting to attach the Belt Stopper may damage the printer. • Do not touch the linear scale (B), carriage shaft (C), or ink tube stabilizer (D). Touching these •...
  • Page 513 5. Tape down printer covers to secure them, in the reverse order of tape removal during installation. 6. Remove basket or stacker by reversing installation procedure. 7. Remove roll unit by reversing installation procedure. 8. Remove the Stand by reversing the installation procedure, when it was attached to the printer.

  • Page 514: Reinstalling The Printer

    Reinstalling the Printer The basic workflow for reinstalling the printer is as follows. For detailed instructions, see the Setup Guide. Assemble the stand 1. Referring to the Printer Stand Setup Guide, assemble the Stand. Caution • The Stand must be assembled by at least two people on a flat surface. Attempting assembly by •...
  • Page 515 2. Remove tape and packaging material attached to the printer. Also open the top cover and remove stoppers and spacers inside the printer. 3. If using roll unit, refer to Setup Guide provided with roll unit and attach roll unit to Stand. 4.
  • Page 516 • The basket included with the stand cannot be used while using the stacker. • 6. Connect the power cord to the power cord connector on the back of the printer. • TX-4100 / TX-5410 • • TX-3100 / TX-2100 / TX-5310 / TX-5210...
  • Page 517 7. Plug the power cord into the outlet. 8. Press the power button to turn the printer on. When "Install the printer here? Do not install the ink tanks yet." appears, tap Yes. 9. When instructions for loading ink tank appear on touch screen, open ink tank cover and load ink tank.
  • Page 518 10. Attach the Roll Holder to the Roll Media. (See "Loading Rolls on the Roll Holder.") 11. Load the Roll Media in the printer. (See "Loading the Upper Roll on the Printer.")
  • Page 519 12. Install the software. Note that the driver installation procedure varies depending on the type of connection. (See "Installing the Printer Driver" (Windows).) (See "Installing the Printer Driver" (macOS).)

  • Page 520: Firmware Update

    Firmware update Important • When you use this function, make sure the printer is connected to the Internet. • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. Using Operation Panel 1.

  • Page 521: Specifications

    Specifications Specifications Print Area...

  • Page 522: Specifications

    Specifications Printer specifications TX-4100 / TX-5410 TX-3100 / TX-5310 TX-2100 / TX-5210 Printing performance Memory and hard disk Interface Network Specifications Operating Conditions Paper Important • The following values may vary depending on the operating environment. Printer specifications TX-4100 / TX-5410...
  • Page 523 Approx. 62.8 x 44.2 x 46 in. (1593 x 1122 x 1168 mm) Printer and Stacker (Stacker position open) *2: Approx. 62.8 x 46.8 x 46 in. (1593 x 1188 x 1168 mm) *1 For details on the Basket Position, see Example Basket Configurations.
  • Page 524 Approx. 54.8 x 48.2 x 46 in. (1390 x 1222 x 1168 mm) Printer and Stand (when using basket: basket position 3) *1: Approx. 54.8 x 56.5 x 46 in. (1390 x 1434 x 1168 mm) Printer and Stacker (Stacker position closed) *2: Approx.
  • Page 525 Approx. 43.8 x 30.2 x 46 in. (1110 x 766 x 1168 mm) Printer and Stand (when using basket: basket position 1) *1: Approx. 43.8 x 38.8 x 46 in. (1110 x 984 x 1168 mm) Printer and Stand (when using basket: basket position 2/4/5) *1: Approx.
  • Page 526 Memory and hard disk Memory 128 GB (Physical memory 2 GB) Hard disk capacity 500 GB Personal mail boxes (Permanent storage area): 180 GB Print job storage capacity Common Box: 100 jobs Personal Boxes: 100 jobs Interface USB and the network can be used at the same time. You cannot use Wi-Fi and wired LAN at the same time.
  • Page 527 Setup: WPS (push button method/PIN code method) Easy wireless connect Operating Conditions If operating conditions of the operating system are high, follow those. Windows Compatible Operating System (Standard supplied Windows 10 printer driver) Windows 8.1 Windows 7 Windows Server 2019 Windows Server 2016 Windows Server 2012 R2 Windows Server 2012...
  • Page 528 Paper For details on the compatible media types, see Paper Information List. For details on the paper widths supported by the printer, see Paper Sizes. For details about Print Area, see Print Area.

  • Page 529: Print Area

    Print Area A margin required by the printer is added with respect to the size of paper loaded in the printer. Except in borderless printing, the actual printing area corresponds to the paper size minus the space for this margin. Note •...
  • Page 530 Rolls Printable Area: A margin of 0.2 in. (3 mm) on top and bottom and 0.2 in. (3 mm) on left and right sides is required. For borderless printing, the margins on top, bottom, left, and right are 0 in. (0 mm). For paper that supports borderless printing, see Paper Information List.

  • Page 531: Manuals And Their Contents

    Manuals and Their Contents Quick Guide Replacing paper, ink tanks, and print head. Setup Guide Installing the printer and software. Printer Stand Setup Guide Assembling the stand. Roll Unit Setup Guide Assembling the roll unit. Stacker Setup Guide Assembling the stacker.

  • Page 532: Safety

    Safety Safety Precautions Regulatory Information WEEE (EU&EEA) When Repairing, Lending, or Disposing of the Printer...

  • Page 533: Safety Precautions

    • Use the following number of people to hold the printer when transporting the printer by carrying it. The weight may cause pain such as back pain. For the TX-4100, TX-5410 : 6 people or more For the TX-3100, TX-5310 : 6 people or more For the TX-2100, TX-5210 : 6 people or more •...
  • Page 534 • In case ink gets in contact with eyes, rinse with water immediately. In case ink gets in contact with skin, wash with soap and water immediately. If irritation to eyes or skin persists, obtain medical advice immediately. • Never touch the electrical contacts on a print head after printing. The metal parts may be very hot and could cause burns.

  • Page 535: Regulatory Information

    Model Number: K10538/K10539 (Contains FCC Approved WLAN Module K30374) Optional parts: Roll Unit RU-32 for TX-3100(K10538) Optional parts: Roll Unit RU-42 for TX-4100(K10539) This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 536 Interference Do not use the printer around medical equipment or other electronic devices. Signals from the printer may interfere with the correct operation of these devices.

  • Page 537: Weee (Eu&Eea)

    Your cooperation in the correct disposal of this product will contribute to the effective usage of natural resources. For more information about the recycling of this product, please contact your local city office, waste authority, approved scheme or your household waste disposal service or visit www.canon- europe.com/weee, or www.canon-europe.com/battery.
  • Page 538 Pour plus d'informations sur le recyclage de ce produit, contactez vos services municipaux, votre éco- organisme ou les autorités locales compétentes, ou consultez le site www.canon-europe.com/weee, ou www.canon-europe.com/battery.
  • Page 539 Sólo para la Unión Europea y el Área Económica Europea (Noruega, Islandia y Liechtenstein) Estos iconos indican que este producto no debe desecharse con los residuos domésticos de acuerdo con la Directiva sobre RAEE (2012/19/UE) y la Directiva sobre Pilas y Acumuladores (2006/66/CE) y/o la legislación nacional.
  • Page 540 Per a més informació sobre el reciclatge d’aquest producte, contacteu amb l’oficina municipal, les autoritats encarregades dels residus, el pla de residus homologat o el servei de recollida d’escombraries domèstiques de la vostra localitat o visiteu www.canon-europe.com/weee, o www.canon-europe.com/battery.
  • Page 541 Når du foretager korrekt bortskaffelse af produktet, bidrager du til effektiv brug af naturressourcerne. Kontakt din kommune, den lokale affaldsmyndighed, det lokale affaldsanlæg, eller besøg www.canon-europe.com/weee, eller www.canon-europe.com/battery for at få flere oplysninger om genbrug af dette produkt.
  • Page 542 Sähkö- ja elektroniikkalaiteromun virheellinen käsittely voi vahingoittaa ympäristöä ja ihmisten terveyttä, koska laitteet saattavat sisältää ympäristölle ja terveydelle haitallisia aineita. Tuotteen asianmukainen hävittäminen säästää myös luonnonvaroja. Jos haluat lisätietoja tämän tuotteen kierrätyksestä, ota yhteys kunnan jätehuoltoviranomaisiin tai käyttämääsi jätehuoltoyhtiöön tai käy osoitteessa www.canon- europe.com/weee, tai www.canon-europe.com/battery.
  • Page 543 Om du vill ha mer information om var du kan lämna in den här produkten, kontakta ditt lokala kommunkontor, berörd myndighet eller företag för avfallshantering eller se www.canon-europe.com/weee, eller www.canon- europe.com/battery.
  • Page 544 Państwa współpraca w zakresie właściwej utylizacji tego produktu przyczyni się do efektywnego wykorzystania zasobów naturalnych. W celu uzyskania informacji o sposobie recyklingu tego produktu prosimy o kontakt z właściwym urzędem miejskim lub zakładem gospodarki komunalnej bądź zapraszamy na stronę www.canon-europe.com/weee, lub www.canon-europe.com/battery.
  • Page 545 Täiendava teabe saamiseks elektri- ja elektroonikaseadmetest tekkinud jäätmete ning patarei- ja akujäätmete tagastamise ja ümbertöötlemise kohta võtke ühendust kohaliku omavalitsusega, asjakohase valitsusasutusega, asjakohase tootjavastutusorganisatsiooniga või olmejäätmete käitlejaga. Lisateavet leitate ka Interneti- leheküljelt www.canon-europe.com/weee või www.canon-europe.com/battery.
  • Page 546 įranga. Bendradarbiaudami ir teisingai utilizuodami šiuos gaminius, jūs padėsite efektyviai naudoti gamtinius išteklius. Daugiau informacijos apie gaminio perdirbimą jums gali suteikti vietinis biuras, atliekų tvarkymo bendrovė, sertifikuoti organai ar buitinių atliekų surinkimo įmonės. Taip pat siūloma apsilankyti interneto svetainėje www.canon- europe.com/weee, arba www.canon-europe.com/battery.
  • Page 547 Za več informacij o ponovni uporabi tega izdelka se obrnite na lokalen mestni urad, pristojno službo za odpadke, predstavnika pooblaščenega programa za obdelavo odpadkov ali na lokalno komunalo. Lahko pa tudi obiščete našo spletno stran www.canon-europe.com/weee, ali www.canon- europe.com/battery.
  • Page 548 Vaša suradnja u pravilnom zbrinjavanju ovog proizvoda pridonijet će djelotvornom iskorištavanju prirodnih resursa. Dodatne informacije o recikliranju ovog proizvoda zatražite od svog lokalnog gradskog ureda, službe za zbrinjavanje otpada, odobrenog programa ili komunalne službe za uklanjanje otpada ili pak na stranicama www.canon-europe.com/weee ili www.canon-europe.com/battery.
  • Page 549 EEE. Vaša saradnja na ispravnom odlaganju ovog proizvoda će doprineti efikasnom korišćenju prirodnih resursa. Više informacija o tome kako možete da reciklirate ovaj proizvod potražite od lokalnih gradskih vlasti, komunalne službe, odobrenog plana reciklaže ili servisa za odlaganje kućnog otpada, ili posetite stranicu www.canon-europe.com/weee, ili www.canon-europe.com/battery.

  • Page 550: When Repairing, Lending, Or Disposing Of The Printer

    When Repairing, Lending, or Disposing of the Printer If you have entered personal data, passwords and/or other security settings on the printer, such information may be stored in the printer. When sending the printer for repair, lending or transferring the printer to another person, or disposing of the printer, please be sure to follow the steps below in order to delete such information and prevent third parties from accessing it.

  • Page 551: Online Manual

    Online Manual This manual has been confirmed to be displayed on the following web browsers (latest version). • Windows Microsoft Edge and Google Chrome • macOS Safari • iOS OS default browser • Android OS default browser * Set your browser to allow cookies and enable JavaScript. Screenshots in This Manual For Windows: The screenshots used in this manual are taken with Windows 10.

  • Page 552: Enhanced Printing Options

    Enhanced Printing Options Printing from Your Computer (Windows) Printing with Easy Setup Basics Changing the Type of Paper Setting the Number of Copies and Printing Order Using Roll Unit to Use 2-Level Rolls About 2-Level Roll Switching Setting the Paper Rolls in the Printer According to the Intended Use Printing by Automatically Switching Upper-level and Lower-level Roll Papers How to Switch Paper Rolls Reflect Roll Unit Settings in the Printer Driver...
  • Page 553 Printing to Oversized Paper Sizes Setting Paper Dimensions (Custom Size) Set a Custom Size Roll Width Printing without Edges Based on the Scenarios Printing without Margins to Match Paper Size Printing without Margins to Match Roll Paper Width Printing Full-Size without Margins Three-sided Borderless Printing on Roll Paper Printing Hanging and Horizontal Banners (Large-Format Printing) Printing by Dividing/Joining Documents...
  • Page 554 Printing with Easy Setup Basics Changing the Type of Paper Setting the Number of Copies and Printing Order Using Roll Unit to Use 2-Level Rolls About 2-Level Roll Switching Setting the Paper Rolls in the Printer According to the Intended Use Printing by Automatically Switching Upper-level and Lower-level Roll Papers How to Switch Paper Rolls Reflect Roll Unit Settings in the Printer Driver...
  • Page 555 Cutting Roll Paper after Printing Printing Using AirPrint HP-GL/2 Printing Printing from Printer Printing Data Saved on USB Flash Drive Printing from Smartphone/Tablet Print Easily from a Smartphone or Tablet with Canon PRINT Inkjet/SELPHY Printing from iOS Device (AirPrint) Enlarging Copy with imageRUNNER ADVANCE...

  • Page 556: Printing From Computer (Macos)

    Printing from Computer (macOS) Printing with Easy Setup Basic Setting the Number of Copies and Printing Order Using Roll Unit to Use 2-Level Rolls Changing the Print Quality and Correcting Image Data Scaled Printing Printing to Oversized Paper Sizes Setting Paper Dimensions (Custom Size) Set a Custom Size Roll Width Print Area Prints without Edges Based on the Scenarios...

  • Page 557: Printing With Easy Setup

    Printing with Easy Setup The simple setup procedure for carrying out appropriate printing on this printer is as follows: Check that printer is turned on 2. Load paper on the printer roll paper paper. 3. Select the printer Select your model from the Printer list in the Print Dialog.
  • Page 558 5. Select Quality & Media from the pop-up menu 6. Select the media type For Media Type, select the same paper type loaded in the printer. If Auto (Use Printer Settings) is selected, the paper configured in printer settings is printed.
  • Page 559 • In the Presets section, click Save Current Settings as Preset... to register the specified settings. • See "Paper Information List" for Canon authentic paper or Canon output check paper. 7. Select the paper source For Paper Source, select the setting that matches your purpose.
  • Page 560 8. Select print priority For Print Priority, select Image, Line Drawing/Text, or Auto (Use Printer Settings) according to your purpose. Important • The selectable print priority differs depending on media type settings. 9. Select the print quality For Print Quality, select High, Standard or Fast according to your purpose.
  • Page 561 Important • The print quality settings that can be selected may differ depending on a printing profile. 10. Select Page Processing from the pop-up menu 11. Selecting Roll Paper Width If you selected a roll paper for Paper Source in Quality & Media, set Roll Paper Width to the width of the roll paper loaded in the printer.
  • Page 562 Important • If cut sheet is selected for the paper source, Roll Paper Width is grayed out and cannot be set. 12. Complete the setup Click Print. When you execute print, the document will be printed in accordance with the type and size of the media. Note •...

  • Page 563: Setting The Number Of Copies And Printing Order

    Setting the Number of Copies and Printing Order Collate pages + Reverse Collate pages + Normal Reverse The procedure for specifying the number of copies and printing order is as follows: 1. Specify the number of copies to be printed Specify the number of copies to print from the Copies in the Print Dialog.
  • Page 564 5. Complete the setup Click Print. When you execute print, the specified number of copies will be printed with the specified printing order. Important • When the application software that you used to create the document has the same function, specify the settings on the printer driver.

  • Page 565: Using Roll Unit To Use 2-Level Rolls

    Using Roll Unit to Use 2-Level Rolls About 2-Level Roll Switching Setting the Paper Rolls in the Printer According to the Intended Use Printing by Automatically Switching Upper-level and Lower-level Roll Papers How to Switch Paper Rolls Reflect Roll Unit Settings in the Printer Driver...

  • Page 566: About 2-Level Roll Switching

    About 2-Level Roll Switching This printer allows you to load roll paper in two levels, the upper level (Roll 1) and the lower level (Roll 2) and to automatically switch between Roll 1 and Roll 2 depending on the print job. Printing by automatically switching Roll 1 and Roll 2 in this way is called "2-level roll switching."...

  • Page 567: Setting The Paper Rolls In The Printer According To The Intended Use

    Setting the paper (Example 1) Paper-feeding tray Roll Width Media Type Upper-level A1/A2 Roll (594.0mm) Plain Paper Lower-level A1/A2 Roll (594.0mm) Canon Coated Paper Setting the paper (Example 2) Paper-feeding tray Roll Width Media Type Upper-level 24 in Roll (609.6mm)
  • Page 568 Document Roll 1: Roll 2: Size: A3 ISO A1/A2 ISO A3/A4 Media Type: Plain Paper Plain Paper Glossy Paper • To learn how to switch paper- feeding trays, see "How to switch paper rolls."...

  • Page 569: Printing By Automatically Switching Upper-Level And Lower-Level Roll Papers

    Printing by Automatically Switching Upper-level and Lower- level Roll Papers You can print by automatically switching Roll Paper 1 and Roll Paper 2 depending on the print job. The procedure for printing by automatically switching Roll Paper 1 and Roll Paper 2 is as follows: 1.
  • Page 570 7. Selecting the printing method for the roll paper When performing enlarged/reduced printing of the source document in accordance with the roll paper width, select On (Bordered) or On (Borderless) from Fit Roll Paper Width. 8. Set the other items To rotate the document 90 degrees and print it, select the Rotate Page 90 degrees check box.
  • Page 571 • If the roll papers loaded in the upper and lower levels are different media types, the document is printed on the roll paper that matches the media type specified in the print job. If the document is being rotated 90 degrees for printing and the roll papers loaded in the upper and lower levels have different widths and different media types, set the correct combination of width and media type so that they match one of the roll papers loaded in the printer.

  • Page 572: How To Switch Paper Rolls

    How to Switch Paper Rolls Here we will explain how the roll paper set in the upper and lower trays of the printer are switched. Refer to this information when necessary, for example, when documents will not print as expected, etc. If you select Roll Paper (Auto) under Paper Source in the Quality &...
  • Page 573 Neither roll 1 nor roll 2 match the Error / On hold paper type Both paper roll 1 and paper roll 2 To Condition 3 match the paper type Select the paper It has changed to Do not identify roll currently being In the Printer menu, how has the Roll paper size fed into the platen...
  • Page 574 width of both paper roll 1 and pa- per roll 2 Select the paper roll whose width is Roll width is different closer to the width specified for the Is the width of paper roll 1 different from the print job Condi- width of paper roll 2? tion 7...
  • Page 575 fed into the platen It has changed to Identify size To Condition 4 Select the paper Only one of either paper roll 1 or roll compatible paper roll 2 is compatible with bor- with borderless derless printing printing If borderless printing has been indicated for Neither paper roll 1 nor paper roll Condi- the print job (if it has not, on to condition 5)
  • Page 576 Select the paper roll currently being Roll width is the same fed into the platen *1 In the following cases, neither roll 1 nor roll 2 are being fed onto the platen. In such cases, paper roll 1 is selected. •...

  • Page 577: Reflect Roll Unit Settings In The Printer Driver

    Reflect Roll Unit Settings in the Printer Driver Configure the settings of the roll unit in the printer driver so that they reflect those in the printer unit. If you configure the settings of the roll unit in the printer driver so that they reflect those in the printer unit, the paper-feeding methods which can be set in the printer driver will switch to the state the printer unit was Procedure for configuring the settings of the roll unit in the printer driver so that they reflect those in the printer unit.

  • Page 578: Changing The Print Quality And Correcting Image Data

    Changing the Print Quality and Correcting Image Data Adjusting Color Balance Setting the Print Quality Level (Custom) Printing a Color Document in Monochrome Specifying Color Correction Adjusting Brightness Adjusting Contrast...

  • Page 579: Adjusting Color Balance

    Adjusting Color Balance You can adjust the color tints when printing. Since this function adjusts color balance of the output by changing the ink ratios of each color, it changes the total color balance of the document. Use the application software when you want to change the color balance significantly.
  • Page 580 3. Complete the setup Click Print. When you execute print, the document is printed with the adjusted color balance. Important • When Monochrome or Monochrome Bitmap is selected in Color Mode under Quality & Media, the color balance (Cyan, Magenta, Yellow) are unavailable. •...

  • Page 581: Setting The Print Quality Level (Custom)

    Setting the Print Quality Level (Custom) The print quality level can be set in the Custom. The procedure for setting the print quality level is as follows: 1. Select Quality & Media from the pop-up menu on the Print Dialog 2.
  • Page 582 Related Topics Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Contrast...

  • Page 583: Printing A Color Document In Monochrome

    Printing a Color Document in Monochrome The procedure for printing a color document in monochrome is as follows: 1. Select Quality & Media from the pop-up menu on the Print Dialog 2. Set monochrome printing Select Monochrome or Monochrome Bitmap in Color Mode. 3.
  • Page 584 Important • Depending on the settings in Media Type and Print Priority, Monochrome Bitmap appears grayed out and is unavailable.

  • Page 585: Specifying Color Correction

    • Depending on the application software, when a printing ICC profile is specified from that application software, Canon Color Matching cannot be selected because ColorSync is selected automatically. • The Quality & Media setting is necessary even when ColorSync or Canon Color Matching is selected.
  • Page 586 Related Topics Optimal Photo Printing of Image Data Adjusting Colors with the Printer Driver Printing with ICC Profiles (Specifying an ICC Profile from the Application Software) Printing with ICC Profiles (Specifying an ICC Profile from the Printer Driver)

  • Page 587: Optimal Photo Printing Of Image Data

    Optimal Photo Printing of Image Data When people print images taken with digital cameras, they sometimes feel that the printed color tones differ from those of actual image or those displayed on the monitor. To get the print results as close as possible to the desired color tones, you must select a printing method that is best suited to the application software used or to your purpose.

  • Page 588: Adjusting Colors With The Printer Driver

    Important • When printing using printer driver matching, Canon recommends that you set the monitor and the environment light as follows: Monitor...
  • Page 589 Select the coloring adjustment method in Rendering Intent. Perceptual (Photo) Reproduces colors of general photos naturally and features smooth gradation. In addition, selecting this setting allows you to adjust colors easily using an application software. Saturation (Poster/CAD) Reproduces vivid colors on data such as a poster. In addition, prints in easy-to-see colors suitable for line drawing.

  • Page 590: Printing With Icc Profiles (Specifying An Icc Profile From The Application Software)

    Printing with ICC Profiles (Specifying an ICC Profile from the Application Software) When you print from Adobe Photoshop, Canon Digital Photo Professional, or any application software that can identify input ICC profiles and allows you to specify such profiles, printer uses the color management system (ColorSync) built-into macOS when printing.
  • Page 591 Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Contrast...

  • Page 592: Printing With Icc Profiles (Specifying An Icc Profile From The Printer Driver)

    Printing with ICC Profiles (Specifying an ICC Profile from the Printer Driver) Print from an application software that cannot identify or specify input ICC profiles by using the color space of the input ICC profile (sRGB) found in the data. 1.

  • Page 593: Adjusting Brightness

    Adjusting Brightness You can brighten or darken the colors of the overall image data during printing. The following sample shows the case when light colors are darkened when the image data is printed. No adjustment Darken light colors The procedure for adjusting brightness is as follows: 1.
  • Page 594 If ColorSync is selected for Color Matching. If Monochrome Bitmap is selected for Color Mode in Quality & Media. Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction Adjusting Color Balance Adjusting Contrast...

  • Page 595: Adjusting Contrast

    Adjusting Contrast You can adjust the image contrast during printing. To make the differences between the light and dark portions of images greater and more distinct, increase the contrast. On the other hand, to make the differences between the light and dark portions of images smaller and less distinct, reduce the contrast.
  • Page 596 Important • In the following cases, Contrast appears grayed out and is unavailable. If ColorSync is selected for Color Matching. If Monochrome Bitmap is selected for Color Mode in Quality & Media. Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction Adjusting Color Balance Adjusting Brightness...

  • Page 597: Scaled Printing

    Scaled Printing The procedure for printing a document with pages enlarged or reduced is as follows: Printing by Enlarging/Reducing Document to Specified Ratio 1. Select the printer In the Page Setup Dialog, select your model name from the Format For list. 2.
  • Page 598 Printing by Enlarging/Reducing Document to Match Roll Paper Width 1. Select Page Processing from the pop-up menu of the Print Dialog 2. Setting Enlarged/Reduced Printing For Fit Roll Paper Width, select On (Bordered) or On (Borderless). Note • Depending on the Paper Size settings, the settings you can choose will differ. •...

  • Page 599: Printing To Oversized Paper Sizes

    Printing to Oversized Paper Sizes When printing a created document so that it fills the entire paper width, select a paper size from the "XXX oversize" (sizes resulting from adding margins necessary for printer operation to the document sizes) so that all areas of the document are printed at their actual size.
  • Page 600 Set Roll Paper Width to the width of the roll paper loaded in the printer. 5. Complete the setup Click Print. When you print, the document is printed so that it fills the paper width. Important • When printing to oversized paper sizes, use paper that has the following necessary margins added to the document size.

  • Page 601: Setting Paper Dimensions (Custom Size)

    Setting Paper Dimensions (Custom Size) You can specify the height and width of paper when its size cannot be selected from the Paper Size menu. Such a paper size is called "custom size." The procedure for specifying a custom size is as follows: 1.
  • Page 602 • If the paper settings in the printer driver differ from the paper information registered on the printer, an error message may appear on the printer's operation panel. You can still print but you may not be able to obtain correct print results.

  • Page 603: Set A Custom Size Roll Width

    Set a Custom Size Roll Width By specifying the roll paper width with a value, you can use roll paper with a width that cannot be selected in Roll Paper Width. The procedure for setting custom size roll width is described below. 1.
  • Page 604 4. Select paper roll width Select Custom Size for Roll Paper Width. 5. Set paper roll width Enter the roll width you want to use for Width. 6. Complete the setup...
  • Page 605 Click Print. If you perform the print, the roll paper with the specified width will be used for printing.

  • Page 606: Print Area

    Print Area A margin required by the printer is added with respect to the size of paper loaded in the printer. Except in borderless printing, the actual printing area corresponds to the paper size minus the space for this margin. Note •...
  • Page 607 Rolls A: Top Edge B: Bottom Edge C: Left Edge D: Right Edge • Printable Area: A margin of 0.2 in. (3 mm) on top and bottom and 0.2 in. (3 mm) on left and right sides is required. For borderless printing, the margins on top, bottom, left, and right are 0 in. (0 mm). For paper that supports borderless printing, see "Paper Information List."...

  • Page 608: Printing Without Edges Based On The Scenarios

    Printing without Edges Based on the Scenarios Printing without Margins to Match Roll Paper Width Printing Full-Size without Margins Three-sided Borderless Printing on Roll Paper...

  • Page 609: Printing Without Margins To Match Roll Paper Width

    Printing without Margins to Match Roll Paper Width Procedure for printing borderless by enlarging/reducing documents to match roll paper width. 1. Select the paper size for whole-surface borderless printing Select "XXX Borderless" from Paper Size in the print dialog. 2. From the pop-up menu, select Page Processing 3.
  • Page 610 Important • If you want to print borderless using a custom paper size, create a custom paper size by choosing Paper Size, Manage Custom Sizes..., and setting all Non-Printable Area values to 0 mm. Next, choose Page Processing, Fit Roll Paper Width and select On (Borderless). •...
  • Page 611 Note • When using applications that allow you to set margins, set margins to 0 mm.

  • Page 612: Printing Full-Size Without Margins

    Printing Full-Size without Margins Procedure for printing borderless images in the same size as the original document without enlarging/ reducing them 1. Select the paper size for whole-surface borderless printing Select "XXX Borderless" from Paper Size in the print dialog. 2.
  • Page 613 Click Print. If you print now, the document will be printed by filling in the entire surface of the paper. Important • If you try to set borderless printing, in Page Processing, Banner Printing and Print Centered will be displayed in gray and you will not be able to configure them. •...
  • Page 614 Note • When using applications that allow you to set margins, set margins to 0 mm.

  • Page 615: Three-Sided Borderless Printing On Roll Paper

    Three-sided Borderless Printing on Roll Paper With the three-sided borderless printing feature, you can print with no borders on three sides if the paper sizes don't match the roll paper width. You can complete borderless printing by cutting the right side of the paper after printing. Three-sided Borderless Printing to Match Paper Size The procedure for three-sided borderless printing by enlarging or reducing documents to match paper size is described below.
  • Page 616 4. Select paper size Select "XXX Borderless" in Destination Paper Size. 5. From the pop-up menu, select Page Processing 6. Select roll paper width For paper roll width, enter the same value set in the printer under Roll Paper Width. 7.
  • Page 617 Printing Full-Size without Margins on Three Sides The procedure for three-sided borderless printing in the same size as the original document without enlarging or reducing the size is described below. 1. Select the paper size for whole-surface borderless printing Select "XXX Borderless" from Paper Size in the print dialog.
  • Page 618 5. Select a method for printing on roll paper For Fit Roll Paper Width, select Off. 6. Complete setting process Click Print. If you print now, the document will be printed without margins on three sides while retaining the same document size.
  • Page 619 • Depending on paper size, the length/width ratio of the paper may be different from that of the image, making it impossible for the whole image to fit on the paper. When this happens, crop the image with the application software to match paper size. •...

  • Page 620: Printing Hanging And Horizontal Banners (Large-Format Printing)

    Printing Hanging and Horizontal Banners (Large-Format Printing) A drapery or banner up to 18.0m can be made by enlarging or reducing original documents made on application software. However, there are cases in which an 18.0 meter banner cannot be printed because the application software used has limits on the document size that can be set.
  • Page 621 Important • When using the customer paper size and printing the whole sheet without edges, create a paper size with the Non-Printable Area values all set to 0mm in Manage Custom Sizes... from Paper Size, and select On (Bordered) from the Fit Roll Paper Width in Page Processing. 6.

  • Page 622: Printing By Dividing/Joining Documents

    Printing by Dividing/Joining Documents Lining Up and Printing Multiple Documents Printing by Connecting Multiple Pages Printing Multiple Pages All on One Page...

  • Page 623: Lining Up And Printing Multiple Documents

    Canon imagePROGRAF Free Layout for PDF Canon imagePROGRAF Free Layout is started. Canon imagePROGRAF Free Layout allows you to edit and rearrange images. 2. Execute printing From the File menu of Canon imagePROGRAF Free Layout, select Print... to execute printing.

  • Page 624: Printing By Connecting Multiple Pages

    Printing by Connecting Multiple Pages Print documents with several pages as one continuous document. When you do this, the spaces between the pages will be removed. The procedure for printing by connecting multiple pages is as follows: 1. Select Quality & Media from the pop-up menu of the Print Dialog 2.
  • Page 625 Important • When "XXX Borderless" or "XXX Cut Sheet" is selected for Paper Size in the Print dialog, Banner Printing is grayed out and cannot be set.

  • Page 626: Printing Multiple Pages All On One Page

    Printing Multiple Pages All on One Page The page layout printing function allows you to print more than one page image on a single sheet of paper. The procedure for performing page layout printing is as follows: 1. Select Layout from the pop-up menu in the Print Dialog 2.
  • Page 627 Flip horizontally Select this check box to reverse left and right of the document. 4. Complete the setup Click Print. When you execute print, the specified number of pages will be arranged on each sheet of paper in the specified order.

  • Page 628: Printing Document In Center Of Paper

    Printing Document in Center of Paper When you want to position the source document in the middle of the cut paper and print, or print with even margins on the right and left in relation to the width of the roll paper, use the Print Centered function. The print results when setting with Print Centered are as follows.
  • Page 629 If you selected a roll paper for Paper Source, set Roll Paper Width to the width of the roll paper loaded in the printer. 7. Print document in the center of paper Check the Print Centered check box. 8. Complete the setup Click Print.

  • Page 630: Printing By Saving Roll Paper

    Printing by Saving Roll Paper Saving Roll Paper by Rotating Document 90 Degrees Saving Roll Paper by Eliminating Upper and Lower Margins on Document...

  • Page 631: Saving Roll Paper By Rotating Document 90 Degrees

    Saving Roll Paper by Rotating Document 90 Degrees When printing a portrait document on roll paper, you can save paper by rotating the document 90 degrees and printing the document so that it is oriented horizontally relative to the paper. The procedure for saving paper by rotating the document 90 degrees is as follows: 1.

  • Page 632: Saving Roll Paper By Eliminating Upper And Lower Margins On Document

    Saving Roll Paper by Eliminating Upper and Lower Margins on Document When printing on roll paper, you can save paper by reducing the upper and lower margins when printing. The procedure for saving paper by reducing the upper and lower margins is as follows: 1.

  • Page 633: Switching The Paper Source To Match The Purpose

    Switching the Paper Source to Match the Purpose This printer has three paper sources: Roll 1, Roll 2, and Cut Sheet. You can facilitate printing by selecting a paper source setting that matches your media type or purpose. The procedure for setting paper source is as follows: 1.
  • Page 634 4. Complete the setup Click Print. When you execute print, the printer uses the specified paper source to print the data. Note • If the paper settings in the printer driver differ from the paper information registered on the printer, an error message may appear on the printer's operation panel.

  • Page 635: Cutting Roll Paper After Printing

    Cutting Roll Paper after Printing The procedure for cutting roll paper automatically and printing cut guidelines is as follows: 1. Select Advanced Paper Settings from the pop-up menu of the Print Dialog 2. Setting Auto Cut From Automatic Cutting, select the setting that matches your purpose. The roll paper is cut automatically after printing.

  • Page 636: Printing Using Airprint

    • There are restrictions for printing with AirPrint. Please be aware in advance. If you want to use all the functions of the printer, use the Canon IJ printer driver. Checking Your Environment First, check your environment. • AirPrint Operation Environment •...
  • Page 637 4. Select printer Select your model from the Printer list in the Print dialog. Note • Click Show Details to switch the setup window to the detailed display. 5. Check print settings Set paper size and other items as needed. Set paper type from the printer.
  • Page 638 -> Hard disk settings -> Save first and print -> ON on the operational panel of the printer. • Some paper sizes that are compatible with the Canon IJ printer driver are not compatible with AirPrint. If using these sizes, set a custom size.

  • Page 639: Hp-Gl/2 Printing

    HP-GL/2 Printing When printing from applications that support HP-GL/2 or HP RTL output, specify HP-GL/2 or HP RTL in the plotter output printer language settings. HP-GL/2 and HP RTL emulation related settings are configured from the printer operation panel. For further details, refer to "HP-GL/2 Settings."...

  • Page 640: Printing From Printer

    Printing from Printer Printing Data Saved on USB Flash Drive...

  • Page 641: Printing Data Saved On Usb Flash Drive

    Printing Data Saved on USB Flash Drive You can print photo data (JPEG file) or document data (PDF file) saved on the USB flash drive easily. Note • Restrictions on printable PDF/JPEG files • PDF file: Files which conforms to V 1.7 -Does not support overprint or some of transparent processing.
  • Page 642 Tapping a folder displays the data list. Tap the data to print. Note • If no printable data is saved on the folder you tapped, There are no files that can be printed. is displayed on the touch screen. The screen below appears. A.
  • Page 643 5. Tap Start. The printer starts printing. Note • Tapping Yes on the displayed screen returns to step 4. Tapping No returns to HOME screen. •...

  • Page 644: Printing From Smartphone/Tablet

    Printing from Smartphone/Tablet For more on printing from a device, refer to the device's or application's instruction manual. Print Easily from a Smartphone or Tablet with Canon PRINT Inkjet/SELPHY Printing from iOS Device (AirPrint)

  • Page 645: Printing From Ios Device (Airprint)

    Printing from iOS Device (AirPrint) Use AirPrint to print photographs, E-mails, web pages, and other documents without having to download special applications. Important • There are restrictions for printing with AirPrint. Please be aware in advance. Checking Your Environment First, check your environment. •...
  • Page 646 Menu options appear. 4. Tap Print 5. Select your model name from Printer on Printer Options Important • Because some applications do not support AirPrint, Printer Options may not be displayed. If an application does not let you use printer options, you cannot print from that application.
  • Page 647 6. Check Print Settings Set the number of copies to be printed and print options, as needed. 7. Tap Print The printer prints according to the specified settings. Note • It can take the Wi-Fi a few minutes to get connected after the printer turns on. Print after checking that the printer is connected to the network.
  • Page 648 Deleting Print Job To delete a print job with AirPrint, use one of the following two methods: • From printer: Use Stop button to cancel the print job. • From iOS device: Tap Print Center that is displayed in multitasking mode. In the screen that appears, tap on the print job to be deleted, and then tap Cancel Printing.

  • Page 649: Enlarging Copy With Imagerunner Advance

    Enlarging Copy with imageRUNNER ADVANCE Copy scanned with imageRUNNER ADVANCE can be sent to the printer via FTP. Enable FTP from Remote UI. 1. Start up Remote UI. Start up Remote UI 2. Select System info and LAN settings. 3. Select LAN settings. 4.
  • Page 650 8. Select Use authentication check box and Set/change password check box, and then enter a user name and password. The user name and password you enter in this step are used for FTP authentication. Enter the same value for FTP settings of imageRUNNER ADVANCE. 9.
  • Page 651 See the following two types of enlargement setting methods. Fitting to Paper Width Specifying Magnification Level Scan and enlarge copy 1. Place the copy on the platen glass or feeder of imageRUNNER ADVANCE. 2. Select Scan and Send. 3. Tap New Destination. 4.
  • Page 652 5. Tap FTP from the Protocol drop-down list. 6. Enter setting items. Enter the printer's IP address as the Host Name. Note • We recommend that you set a fixed IP address for your printer. Enter "./folderN" in Folder Path. ("N" represents the print setting number specified in the Direct print settings from FTP screen on the printer.) For example, to enter the pathname for Print settings 1, enter "./folder1".
  • Page 653 9. Select File Format. Select PDF or JPEG. Note • If you select PDF, remove the check from the Compact and Encrypt check boxes. 10. Specify the settings as necessary. Important • Select 300x300 dpi or 600x600 dpi as the resolution. 11.
  • Page 654 Scanned originals are sent to the printer and printing starts. Note • It is recommended to register the setting contents in Favorite Settings.

  • Page 655: Fitting To Paper Width

    Fitting to Paper Width 1. Tap Paper settings. 2. Tap Enlarge/Reduce. 3. Tap Fit paper size. Note • Change the image quality in Print quality settings if necessary. • You can specify the orientation of the image from Rotate.

  • Page 656: Specifying Magnification Level

    Specifying Magnification Level Setting Input resolution 1. Tap Print quality settings. 2. Tap Input resolution. Select the input resolution that matches your output requirements. • 600 dpi • Select when printing at 600 dpi. • 300 dpi • Select when printing at 300 dpi. •...
  • Page 657 Setting scale percentage 1. Tap Paper settings. 2. Tap Enlarge/Reduce. 3. Tap Scaling. 4. Tap A on the displayed screen.
  • Page 658 5. Enter the scale percentage, and then tap OK. For commonly used magnification conversions, refer to Reference for Magnification. 6. Select OK on the displayed screen. Note • Change the image quality in Print quality settings if necessary. • You can specify the orientation of the image from Rotate. Reference for Magnification •...
  • Page 659 100% 141% 100% Output size 200% 141% 283% 200% 400% 283% • ANSI format • Original size Letter Legal Ledger 8.5" x 11" 8.5" x 14" 11" x 17" 200% 157% 129% Output size 258% 242% 200% 400% 314% 258% •...

  • Page 660: Printer Driver

    Printer Driver Windows Printer Driver macOS Printer Driver...

  • Page 661: Macos Printer Driver

    macOS Printer Driver Overview of the Printer Driver Description of Print Dialog Updating the Printer Driver...

  • Page 662: Overview Of The Printer Driver

    Setting Accounting Information Set a PIN Code for Print Jobs Deleting the Undesired Print Job Display the Printing Status Screen Canon IJ Printer Utility2 Opening the Canon IJ Printer Utility2 Checking the Ink Status from Your Computer Instructions for Use (Printer Driver)

  • Page 663: Canon Ij Printer Driver

    Canon IJ Printer Driver The Canon IJ printer driver (called printer driver below) is a software that is installed on your computer for printing data with this printer. The printer driver converts the print data created by your application software into data that your printer can understand, and sends the converted data to the printer.

  • Page 664: Checking Layout In Preview Before Printing

    Select the Print Preview check box. 3. Complete the setup Click Print. When executing printing, start up Canon imagePROGRAF Preview to display the print results. Note • The printing results can be displayed even when selecting Canon imagePROGRAF Preview from PDF.

  • Page 665: Registering A Changed Printing Profile

    Registering a Changed Printing Profile You can name and register the printing profile you made in the Print Dialog. The registered printing profile can be called up from Presets to be used. You can also delete the unnecessary printing profile. The procedure for registering a printing profile is as follows: Registering a Printing Profile 1.
  • Page 666 Deleting Unnecessary Printing Profile 1. Select the printing profile to be deleted In the print dialog, select Show Presets... in the Presets section. Then in the dialog that appears, select the name of the printing profile to be deleted. 2. Delete the printing profile Click Delete, and click OK.

  • Page 667: How To Open The Printer Driver Setup Dialog

    How to Open the Printer Driver Setup Dialog You can display the printer driver setup dialog from the application software you are using. Opening the Page Setup Dialog Use this procedure to set the page (paper) settings before printing. 1. Select Page Setup... from the File menu of the application software Page Setup Dialog opens.

  • Page 668: Page Setup Dialog

    Page Setup Dialog In the Page Setup dialog, you configure the basic print settings such as the size of paper loaded in the printer or the scaling ratio. To open the Page Setup dialog, you typically select Page Setup... from the File menu of your application software.

  • Page 669: Print Dialog

    Print Dialog In the Print dialog, you can set paper type, paper source and print quality to start printing. To open the Print dialog, you typically select Print... from the File menu of your application software. Printer Select the model to be used for printing. When you click Add Printer..., a dialog for specifying the printer opens.
  • Page 670 A rough indication of the remaining ink level is displayed. You can save a document in PDF (Portable Document Format) format. By starting up Canon imagePROGRAF Free Layout, it is possible to allocate multiple source documents, and display the print results in imagePROGRAF Preview.

  • Page 671: Updating Media Information In Printer Driver

    The procedure for updating media information is described below. Update Media Information 1. From the Canon IJ Printer Utility2 pop-up menu, select Media Information 2. Click Update Media Information A dialog appears. 3. Check that the media information has updated By following the dialog instructions, check that the printer is on, and then click OK.
  • Page 672 Important • Ensure that a user with administrator privileges carries out the media information update. Users other than administrators can check if a media information update is required, but cannot carry out the update itself. • When you have added, deleted, or edited media using administrative tools (the Media Configuration Tool) but have not updated the media information, issues may arise such as the inability to print.

  • Page 673: Correcting Media Information In Printer Driver (When Printer Used In Shared Environment)

    The procedure for correcting media information is described below. Correct Media Information 1. From the Canon IJ Printer Utility2 pop-up menu, select Media Information 2. Click Correct Media Information After checking whether or not the printer driver's media information is correct, a message will be displayed.

  • Page 674: Confirm The Printer Paper Information

    Confirm the Printer Paper Information You can check the size and type of paper that was set to the printer. 1. From the Remote UI, select Printer status 2. Check printer's paper information The size and type of the media set on the printer main unit is displayed by feed position.

  • Page 675: Setting Accounting Information

    By Setting Accounting Information, you add IDs to print jobs, and use the printer and cost management tool to tabulate print history information for any ID. The procedure for Setting Accounting Information is described below. 1. From the Canon IJ Printer Utility2 pop-up menu, select Accounting 2. Set Account ID Set an Account ID, as necessary.

  • Page 676: Set A Pin Code For Print Jobs

    Set a PIN Code for Print Jobs If you set a PIN code to your print jobs, the print jobs remain in standby status until the PIN code is entered on the printer operation panel. As the material is printed immediately after entering the PIN code, issues such as retrieving the wrong documents and allowing others to peek at your documents can be prevented.
  • Page 677 Adjusting Brightness Adjusting Contrast...

  • Page 678: Deleting The Undesired Print Job

    Deleting the Undesired Print Job If the printer does not start printing, canceled or failed print job data may be remaining. Delete unnecessary print jobs from the print status check screen. 1. Open System Preferences, and select Printers & Scanners 2.

  • Page 679: Displaying The Printing Status Screen

    Displaying the Printing Status Screen Check the print progress according to the following procedure: 1. Launch the printing status screen • If the print data has been sent to the printer • The printing status screen opens automatically. To display the printing status screen, click the (the printer icon) displayed on the Dock.
  • Page 680 • If the content of the error message is difficult to understand, check the error message displayed on the printer operation panel.

  • Page 681: Canon Ij Printer Utility2

    The Canon IJ Printer Utility2 allows you to update media information and configure accounting. You can switch between pages in Canon IJ Printer Utility2 by the pop-up menu. You can choose one of the following items from the pop-up menu.

  • Page 682: Opening The Canon Ij Printer Utility2

    Opening the Canon IJ Printer Utility2 To open the Canon IJ Printer Utility2, follow the steps below. 1. Open System Preferences, and select Printers & Scanners 2. Start the Canon IJ Printer Utility2 Select your model from the printer list, and click Options & Supplies..

  • Page 683: Checking The Ink Status From Your Computer

    Checking the Ink Status from Your Computer You can check the detailed information such as the remaining ink level and the ink tank types of your model. If you select Printer status from Remote UI, an illustration showing the status of the ink tanks and maintenance cartridge appears.

  • Page 684: Instructions For Use (Printer Driver)

    Notes on Adding a Printer • If you will be installing the Canon printer driver on a macOS and using the printer through a network connection, select the printer name that contains Bonjour in the Add (Add Printer) dialog.

  • Page 685: Description Of Print Dialog

    Description of Print Dialog Quality & Media Color Options Advanced Paper Settings Page Processing Additional Settings Specifications...

  • Page 686: Quality & Media

    You must select the type of media actually loaded in the printer. This selection enables the printer to carry out printing properly for the material of the media used. Note • After updating media information of the printer, start up the Canon IJ Printer Utility2 and update media information. Paper Source Select the source from which paper is supplied.
  • Page 687 No Color Correction Performs printing without color matching. Print Preview You can start up the Canon imagePROGRAF Preview, and check what the printing results will be before executing the print. Check this check box to display a preview before printing.
  • Page 688 Related Topics Switching the Paper Source to Match the Purpose Setting the Print Quality Level (Custom) Printing a Color Document in Monochrome...

  • Page 689: Color Options

    Color Options This dialog allows you to adjust the print color as you like. If the color of the printed image is not as expected, adjust the properties in the dialog and retry printing. The adjustments made here do not affect the colors of the original print data unlike applications dedicated to image processing.
  • Page 690 drag the slider toward the right and darker as you drag the slider toward the left. You can also directly enter brightness values that are linked to the slider bar. Enter a value in the range from -50 to 50. Contrast The Contrast function changes the differences between light and dark in images during printing.

  • Page 691: Advanced Paper Settings

    Advanced Paper Settings Use this dialog box to set detailed print settings that match the media type loaded on the printer. If the paper becomes stained during printing or if the quality of the print results is less than expected, using these settings may improve the print results.
  • Page 692 Roll Paper Safety Margin Allows you to specify the length of the white margins on the edges of the paper in order to make even significantly curled paper adsorb to the platen. Printer Default Applies the settings configured in operation panel of the printer. Prints in standard-size.

  • Page 693: Page Processing

    Page Processing You can configure advanced settings, such as for printing on roll paper and for adjusting how much of the document extends outside the paper when printing borderless. Roll Paper Width Select the roll paper width. Select the width that matches the width of the roll paper loaded in the printer. Width This enables you to select Custom Size in Roll Paper Width, allowing you to specify the roll width.
  • Page 694 On (Borderless) When borderless printing is performed, the printer automatically enlarges or reduces the document to match the roll paper width and then prints the document. No Spaces at Top or Bottom When printing on roll paper, you can save paper by reducing the upper and lower margins. Rotate Page 90 degrees When you print a portrait document onto roll paper, you can save paper by rotating the document 90 degrees and print the document horizontally relative to the paper.

  • Page 695: Additional Settings

    Additional Settings Use this dialog to set the output method. Output Method Set the method for exporting the print job to the printer's hard disk drive. Print After the printing ends, the print job is not saved to the printer's hard disk drive. Set PIN for printing Set a PIN code for print jobs to prevent issues such as retrieving the wrong documents and allowing others to peek at your documents.

  • Page 696: Specifications

    Specifications Important • The following values may vary depending on the operating environment. Paper For details on the compatible media types, see "Paper Information List." Paper width For details on the paper widths supported by the printer, see "Paper Sizes." 4.00 in.

  • Page 697: Updating The Printer Driver

    Updating the Printer Driver Obtaining the Latest Printer Driver Delete the Unnecessary Canon IJ Printer from the Printer List Before Installing the Printer Driver Installing the Printer Driver...

  • Page 698: Obtaining The Latest Printer Driver

    Obtaining the Latest Printer Driver By updating the printer driver to the latest version of the printer driver, unresolved problems may be solved. You can access our website and download the latest printer driver for your model. Important • You can download the printer driver for free, but any Internet access charges incurred are your responsibility.

  • Page 699: Delete The Unnecessary Canon Ij Printer From The Printer List

    The procedure to delete the unnecessary Canon IJ Printer from the printer list is as follows: You cannot delete the Canon IJ Printer unless you are logged on as a user with administrative rights. 1. Open System Preferences, and select Printers & Scanners 2.

  • Page 700: Before Installing The Printer Driver

    Before Installing the Printer Driver This section describes the items that you should check before installing the printer driver. You should also refer to this section if the printer driver cannot be installed. Checking the Personal Computer Settings • Terminate all running applications. •...

  • Page 701: Installing The Printer Driver

    • You can download the printer driver for free, but you are responsible for paying any connection fees to the Internet. Related Topics Obtaining the Latest Printer Driver Delete the Unnecessary Canon IJ Printer from the Printer List Before Installing the Printer Driver...

  • Page 702: Application Software

    Application Software Easy-PhotoPrint Editor Guide Preview Guide (Windows) Preview Guide (macOS) Free Layout plus Guide (Windows) Free Layout Guide (macOS) Direct Print & Share Guide Quick Utility Toolbox Guide IJ Network Device Setup Utility Guide Media Configuration Tool Guide Device Management Console Guide Accounting Manager Guide PosterArtist Guide Firmware Update Tool...

  • Page 703: Managing Print Jobs

    Managing Print Jobs Basic Print Job Operations Using Printer Hard Disk Saving Print Jobs on Personal Job Boxes Performing a priority printing Printing Pending Jobs Printing Security Print Jobs Deleting Print Jobs Printing Saved Jobs Deleting Saved Jobs Moving Saved Jobs Advanced Print Job Operations Saving Print Jobs Sent from Sources Other than Printer Driver Printing without Saving Jobs in Common Job Box...

  • Page 704: Basic Print Job Operations

    Basic Print Job Operations Using Printer Hard Disk Saving Print Jobs in Personal Job Boxes Performing a priority printing Printing Pending Jobs Printing Security Print Jobs Deleting Print Jobs Printing Saved Jobs Deleting Saved Jobs Moving Saved Jobs...

  • Page 705: Using Printer Hard Disk

    Using Printer Hard Disk The printer can save print jobs on the built-in hard disk. Saving print jobs offers the following benefits. • Save the time spent using a computer • When you send a print job to the printer, you can save it on the printer after printing or simply save it on the printer without printing it yet.
  • Page 706 Job queue The job queue refers to print jobs that are being processed by the printer (saved, received, prepared for processing, printed, deleted, or held). Up to 100 jobs can be stored in the temporary storage area. However, the number of jobs available as queued jobs is up to 64. When the maximum number of job queues are saved, the print job sent from the computer is in a state of waiting for processing.

  • Page 707: Saving Print Jobs In Personal Job Boxes

    Saving Print Jobs in Personal Job Boxes To save print jobs in personal job boxes, configure the printer driver. Configuring Printer Driver (Windows) 1. Open printer properties dialog box. How to Open the Printer Driver Setup Window 2. Select Page Setup tab. 3.
  • Page 708 5. In Name of data to be saved, specify how to name saved print jobs. To use the file name, select Use file name. Otherwise select Enter name and enter a name in Name. 6. Select a personal job box in Job Box.
  • Page 709 Note • Select Acquire Job Box Name to display personal job box names in the Job Box list, as acquired from the printer. 7. Select OK. Configuring Printer Driver (macOS) 1. Open printer properties dialog. How to Open the Printer Driver Setup Dialog 2.
  • Page 710 3. Select Save in Job Box in Output Method.

  • Page 712: Priority Printing

    Priority printing You can change the print order (Priority printing) by specifying the print job that is being received. This operation is available using the operation panel or Remote UI. Using Operation Panel Using Remote UI Note • For the operation of the print job with the icon (pending print job), see Printing Pending Jobs.
  • Page 713 Start up Remote UI 2. Select Job management. 3. Select Print job. 4. In the list, select the target job. 5. Select Prioritize.

  • Page 714: Printing Pending Jobs

    Printing Pending Jobs If the type or size of paper loaded does not match the settings in the print job received when you have set Detect paper setting mismatch to Hold job in the operation panel, the print job is held on the printer as a pending job in the job queue.
  • Page 715 Using Remote UI 1. Start up Remote UI. Start up Remote UI 2. Select Job management. 3. Select Print job. 4. In the list, select print job with icon on the left. 5. Select Release.

  • Page 716: Printing Security Print Jobs

    Printing Security Print Jobs A security print job is a print job that requires you to enter the PIN code set in the printer driver when printing. The print job specified for the security print job has a lock icon to the left of the job name in the list such as List of print jobs.
  • Page 717 6. Tap OK. PIN authentication successful. is displayed and printing starts. Note • The security print job is deleted after printing. •...

  • Page 718: Deleting Print Jobs

    Deleting Print Jobs You can delete a print job as needed. This operation is available using the operation panel or Remote UI. Using Operation Panel Using Remote UI Using Operation Panel 1. Flick HOME screen and tap Job management. Home Screen Menu Composition 2.
  • Page 719 2. Select Job management. 3. Select Print job. 4. In the list, select the target job. 5. Select Delete. 6. Confirm displayed message and tap Yes.

  • Page 720: Printing Saved Jobs

    Printing Saved Jobs Print saved print jobs stored on the printer's hard disk as follows. This operation is available using the operation panel or Remote UI. Using Operation Panel Using Remote UI Using Operation Panel 1. Flick HOME screen and tap Job management.
  • Page 721 8. Tap Start. Using Remote UI 1. Start up Remote UI. Start up Remote UI 2. Select Job management. 3. Select Saved job. 4. In the list, select the target job box. Note • Enter the password if it is enabled. 5.

  • Page 722: Deleting Saved Jobs

    Deleting Saved Jobs Delete saved print jobs stored on the printer's hard disk as follows. This operation is available using the operation panel or Remote UI. Using Operation Panel Using Remote UI Using Operation Panel 1. Flick HOME screen and tap Job management.
  • Page 723 5. In the list, select the target job. 6. Select Edit. 7. Select Delete. 8. Select Yes.

  • Page 724: Moving Saved Jobs

    Moving Saved Jobs Print jobs stored on the printer's hard disk (saved jobs) can be moved from the current job box to another job box as follows. However, jobs saved in personal job boxes cannot be moved to common job box. Important •...

  • Page 725: Advanced Print Job Operations

    Advanced Print Job Operations Saving Print Jobs Sent from Sources Other than Printer Driver Printing without Saving Jobs in Common Job Box Setting Passwords for Personal Job Boxes Naming Personal Job Boxes Printing List of Saved Jobs Renaming Saved Jobs Printer Hard Disk Operations Checking Free Hard Disk Space...

  • Page 726: Saving Print Jobs Sent From Sources Other Than Printer Driver

    Saving Print Jobs Sent from Sources Other than Printer Driver To save print jobs sent from software or systems other than the printer driver or applications provided with the printer, specify the output method and select the setting to perform printing after saving printing data using the operation panel.
  • Page 727 1. Flick HOME screen and tap Printer settings. Home Screen Menu Composition 2. Tap Hard disk settings. 3. Enter administrator password if it is enabled. 4. Tap Save first and print. 5. Tap ON.

  • Page 728: Printing Without Saving Jobs In Common Job Box

    Printing without Saving Jobs in Common Job Box Jobs sent from a computer for which you have selected Print in Output Method in the printer driver are saved in common job box. Using Printer Hard Disk When Common job box settings is set to Print (auto delete) in the operation panel menu, print jobs for which you have selected Print in Output Method in the printer driver are deleted from common job box after printing.

  • Page 729: Setting Passwords For Personal Job Boxes

    Setting Passwords for Personal Job Boxes For greater security, you can specify a password for personal job boxes. After setting the password, it is necessary to enter the password when performing the following operations. • Change personal job box settings •...

  • Page 730: Naming Personal Job Boxes

    Naming Personal Job Boxes For easier identification, you can assign names to personal job boxes. 1. Start up Remote UI. Start up Remote UI 2. Select Job management. 3. Select Saved job. 4. In the list, select the target job box. Note •...

  • Page 731: Printing List Of Saved Jobs

    Printing List of Saved Jobs The list of print jobs stored on the printer's hard disk (saved jobs) can be printed by job box as follows. 1. Flick HOME screen and tap Job management. Home Screen Menu Composition 2. Tap Saved job. 3.

  • Page 732: Renaming Saved Jobs

    Renaming Saved Jobs Print jobs stored on the printer's hard disk (saved jobs) can be renamed as follows. 1. Start up Remote UI. Start up Remote UI 2. Select Job management. 3. Select Saved job. 4. In the list, tap the target job box. Note •...

  • Page 733: Printer Hard Disk Operations

    Printer Hard Disk Operations Printer hard disk operations are available from the following programs and interfaces. • Printer driver • • Remote UI • • Operation panel • The hard disk operations available through each interface are as follows. Operation Printer driv- Remote UI Operation panel...

  • Page 734: Checking Free Hard Disk Space

    Checking Free Hard Disk Space Check the space available on the printer's hard disk as follows. This operation is available using the operation panel or Remote UI. Using Operation Panel Using Remote UI Using Operation Panel 1. Flick HOME screen and tap Printer information.

  • Page 735: Frequently Asked Questions

    Frequently Asked Questions Problems with the Printing Quality Unevenness, Banding, Faint Printing is faint Banding in different colors occurs Colors in printed images are uneven Image edges are blurred or white banding occurs dirt Paper rubs against the Print Head The edges of the paper are dirty The surface of the paper is dirty The back side of the paper is dirty...
  • Page 736 colors are inaccurate Printed colors are inaccurate Documents are printed in monochrome Line Line thickness is not uniform Lines or colors are misaligned Others The length of the printed image in the paper ejection direction is not accurate Images are printed crooked Borders appear in borderless printing General FAQ I want to easily create vertical or horizontal banners...
  • Page 737 Remove a Jammed Sheet Roll paper cannot be inserted into the Paper Feed Slot Paper is not fed automatically Roll Paper Is not Switched Automatically Roll Paper Is not Fed Automatically Paper Source Does Not Switch When Roll Paper Is Used Up Roll Paper Remains/Lacks under Quantity Management Cannot load sheets Paper is not cut straight...
  • Page 738 HP-GL/2 jobs are printed in monochrome (or color) Printed colors of lines are inaccurate during HP-GL/2 printing HP-GL/2 jobs are printed 6 mm larger than specified HP-GL/2 jobs are printed at maximum size, even if a standard size is specified HP-GL/2 printing takes a long time The printer stops when printing a HP-GL/2 job (the carriage stops moving) Other Problems...

  • Page 739: I Want To Easily Create Vertical Or Horizontal Banners

    I want to easily create vertical or horizontal banners You can print originals that are in landscape (or portrait) orientation automatically enlarged to fit the roll width. This is an easy way to create vertical or horizontal banners. Printing Hanging and Horizontal Banners (Large-Format Printing) (Windows) Printing Hanging and Horizontal Banners (Large-Format Printing) (macOS)

  • Page 740: Does This Printer Support Sub-Ink Tank System

    Does this printer support sub-ink tank system This printer supports hot-swap ink tank replacement. Even if an ink tank becomes empty during printing, since a certain amount of ink always is stored in a sub-ink tank, you can replace the ink tank while printing. Replacing Ink Tanks...

  • Page 741: I Want To Know How To Configure Roll Cutting

    I want to know how to configure roll cutting Cutting methods can be selected in the printer settings and printer driver settings. To automatically cut roll paper after printing, open the Cutting mode settings on the printer, and then under Automatic cut set Automatic Cutting in the printer driver to Yes.

  • Page 742: I Want To Configure So That The Roll Is Cut Automatically After Waiting For The Ink To Dry

    I want to configure so that the roll is cut automatically after waiting for the ink to dry You can set an ink drying time in the printer driver. You can also configure the same settings on the printer itself. Specifying the Ink Drying Time for Rolls...

  • Page 743: How Do I Print Without Borders

    How do I print without borders If printing on roll paper, you can set borderless printing in the printer driver settings. (If printing on sheets, borderless printing is not possible) Printing without Edges Based on the Scenarios (Windows) Printing without Edges Based on the Scenarios (macOS)

  • Page 744: I Want To Know The Paper Types That Can Be Used In This Printer

    I want to know the paper types that can be used in this printer For information about paper that can be used with this printer, refer to the media information list. Paper Information List...

  • Page 745: The Paper Type That I Want To Print Is Not Displayed On The Touch Screen

    The paper type that I want to print is not displayed on the Touch Screen If using a new paper type, start the Media Configuration Tool to get the latest media information. Updating paper information...

  • Page 746: Can I Perform Duplex Printing

    Can I perform duplex printing This printer cannot print double-sided. An alternative to double-sided printing is to use the Folded Duplex function of the Windows software Free Layout plus, which prints two pages on one side, folds the sheet back from the center, and hangs it. Laying Out Documents Freely Using Free Layout plus...

  • Page 747: I Want To Perform Enlargement Printing

    I want to perform enlargement printing Use the printer driver to adjust the original to the paper size and width, or print enlarged or reduced by specifying a magnification factor. Scaled Printing (Windows) Scaled Printing (macOS)

  • Page 748: Network Settings And Common Problems

    Network Settings and Common Problems Here are frequently asked questions on network. Cannot Find Printer Cannot Find Printer on Check Printer Settings Screen (Windows) Cannot Proceed beyond Printer Connection Screen/Connect Cable Screen Searching Printer by IP Address or Host Name During Setup Cannot Find Printer while Using Wi-Fi Cannot Find Printer while Using Wired LAN Cannot Print Using AirPrint...

  • Page 749: Problems Regarding Paper

    Problems Regarding Paper Remove Jammed Roll Paper Remove a Jammed Sheet Roll paper cannot be inserted into the Paper Feed Slot Paper is not fed automatically Roll Paper Is not Switched Automatically Roll Paper Is not Fed Automatically Paper Source Does Not Switch When Roll Paper Is Used Up Roll Paper Remains/Lacks under Quantity Management Cannot load sheets Paper is not cut straight...

  • Page 750: Remove Jammed Roll Paper

    Remove Jammed Roll Paper If roll paper jams, follow the steps below to remove jams. Note • If "The paper is jammed. Lift the release lever and remove the paper." appears on the touch screen, Step 1 and Step 9 can be skipped. 1.
  • Page 751 Important • Do not touch the linear scale (A), carriage shaft (B), or ink tube stabilizer (C). Touching these may • cause malfunction. 4. Lift up the release lever. 5. Holding the paper on both sides, pull the jammed portion out toward the front. Use scissors or a cutting tool to cut away the printed or wrinkled portion.
  • Page 752 Caution • Be careful not to injure yourself or scratch the printer when cutting. 6. If the Carriage is on the left, move the Carriage to the right until it stops. Important • Always move the Carriage to the right side. If the Carriage is on the left, an error message may appear on the touch screen when you turn on the printer.
  • Page 753 Important • Align the roll paper with the paper alignment line (B) and make sure to keep the paper tension. • Do not pull the roll paper forcefully. This might cause the roll paper to feed at an angle. 8. Close the top cover. 9.

  • Page 754: Remove A Jammed Sheet

    Remove a Jammed Sheet If a sheet jams, follow the steps below to remove it. 1. Turn off the power to the printer. Turning the Printer On and Off 2. Open the top cover. 3. If the Carriage is out, move the Carriage to the left or right side, away from the jammed paper.
  • Page 755 4. Lift up the release lever. 5. Hold the paper and pull it out toward the front. After removing the paper, inspect the interior to ensure paper fragments or other objects do not remain.
  • Page 756 6. If the Carriage is on the left, move the Carriage to the right until it stops. Important • Always move the Carriage to the right side. If the Carriage is on the left, an error message may appear on the touch screen when you turn on the printer. 7.

  • Page 757: Roll Paper Cannot Be Inserted Into The Paper Feed Slot

    Roll paper cannot be inserted into the Paper Feed Slot Is the roll paper curled? Check 1 Straighten out curls and reload the roll. Is paper jammed in the feed slot? Check 2 Remove the jammed paper. Remove Jammed Roll Paper Remove a Jammed Sheet Note •...

  • Page 758: Paper Is Not Fed Automatically

    Paper is not fed automatically This paper cannot be fed automatically. Check 1 Set Paper retention settings to Release in the touch screen menu and feed the paper manually. Menu Structure Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit (Option) Note •...

  • Page 759: Roll Paper Is Not Switched Automatically

    Roll Paper Is not Switched Automatically When using certain paper types and widths under certain temperature and humidity conditions, roll paper auto switching may not be possible. Set Paper retention settings to Release in the touch screen menu and feed the paper manually. Menu Structure Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit (Option)

  • Page 760: Roll Paper Is Not Fed Automatically

    Roll Paper Is not Fed Automatically Check the paper settings. Check 1 Select Enable for Roll paper auto feed on Paper-related settings. Paper-related settings Check the setting for Paper retention settings. Check 2 Select While feeding for Paper retention settings on Paper-related settings. Paper-related settings Make sure automatic paper feed can be used for the roll you are using.

  • Page 761: Paper Source Does Not Switch When Roll Paper Is Used Up

    Paper Source Does Not Switch When Roll Paper Is Used Up Check the paper settings. Check Check the following setting items on Paper-related settings and perform settings. • Select Enable for Switch roll paper when low. • Select Barcodes or Auto estimate for Manage remaining roll amount. •...

  • Page 762: Roll Paper Remains/Lacks Under Quantity Management

    Roll Paper Remains/Lacks under Quantity Management Is the remaining amount of loaded roll paper set correctly? Check 1 If all the following three conditions are met, you can specify the remaining amount of the loaded roll paper manually when you load it. •...

  • Page 763: Cannot Load Sheets

    Cannot load sheets Check that the correct paper source has been selected Check Tap Paper Settings Display area in the touch screen menu, and then select the paper source. Select Load paper and load the paper. Loading Sheets in the Printer...

  • Page 764: Paper Is Not Cut Straight

    Paper is not cut straight Is the edge of the paper cutting position creased? Check 1 Straighten out any curling by the edges of the paper. Is the edge of the paper cutting position lifting up when cutting? Check 2 Reload the paper correctly.
  • Page 765 Replacing the Cutter Blade Is the edge of the cutter blade blunt? Check 9 Replace the cutter blade. Replacing the Cutter Blade Are you printing on Large-Format? Check 10 Change the position of the basket. Printing on Large-Format or Easily Damaged Paper (Position 3)

  • Page 766: Paper Is Not Cut

    Paper is not cut Is Automatic Cutting in the printer driver set to No or Print Cut Guideline? Check 1 Set the printer driver Automatic Cutting setting to Yes. Page Setup Tab Description (Windows) Paper Detailed Settings (macOS) Is Cutting mode in the touch screen menu set to Eject cut or User cut? Check 2 If Cutting mode is set to Eject cut, select Feed/cut in the touch screen menu and cut the paper.

  • Page 767: Cutter Blade Does Not Work While Cutting Is In Progress

    Cutter Blade Does Not Work While Cutting Is in Progress Does a message appear on the touch screen? Check 1 If the cutter blade failed to cut the paper, it stops moving and a message appears on the touch screen. Remove the paper and try printing again.

  • Page 768: The Size Of Clear Film Cannot Be Detected

    The size of clear film cannot be detected Is the platen dirty with ink? Check Open the top cover and clean the entire platen area. Cleaning Inside the Top Cover...

  • Page 769: Margins Are Wide

    Margins are wide Is auto cut being used on printed material with a wide margin on the trailing Check 1 edge only? Rolls are advanced a specific amount before cutting to prevent problems with cutting and paper ejection. This operation is normal. Is leading edge detection set to Do not detect? Check 2 Do not detect may have been set by responding to the message Do you want to set to detect the leading...

  • Page 770: When Printing On Roll Paper, The Printed Surface Becomes Scratched

    When printing on roll paper, the printed surface becomes scratched Depending on the paper, the printed surface may become scratched when the Check 1 paper is fed. In this case, you must set Paper retention settings to Release on the touch screen, and then manually feed the paper.

  • Page 771: Printing Does Not Start

    Printing Does Not Start Printer Suddenly Stopped Working for Some Reason The Data lamp on the Operation Panel does not light up The printer does not respond even if print jobs are sent "Preparing the ink system." is displayed "Agitating the ink" is displayed Message Is Displayed and Borderless Printing Fails...

  • Page 772: Printer Suddenly Stopped Working For Some Reason

    Printer Suddenly Stopped Working for Some Reason Cannot Connect to a Printer after Network Configuration Changes Cannot Connect to a Printer via Wi-Fi Cannot Connect to a Printer through Wireless Direct Cannot Connect to a Printer via Wired LAN Cannot Print through Network Cannot Connect to a Printer after Network Configuration Changes It may take a while for the computer to obtain an IP address, or you may need to restart your computer.
  • Page 773 To check the settings of the wireless router, refer to the instruction manual provided with it or contact its manufacturer. To check the current network settings of the printer, print out the network setting information. Printing Network Settings Note • IJ Network Device Setup Utility allows you to diagnose and repair the network status. •...
  • Page 774 Make sure security software's firewall is off. Check 9 If your security software's firewall is on, a message may appear warning you that Canon software is attempting to access the network. If this warning message appears, set security software to always allow access.
  • Page 775 Select the identifier for Wireless Direct (SSID) specified for the printer as the connection destination for devices. Check the destination on your device. For details, refer to your device's instruction manual or visit the manufacturer's website. To check the identifier for wireless direct (SSID) specified for the printer, display it using the operation panel of the printer or print out the network setting information of the printer.
  • Page 776 • For macOS: • Perform setup from Setup Guide. Cannot Print through Network Make sure the computer is connected to the wireless router. Check 1 For more on how to check the computer settings or connection status, see your computer instruction manual or contact its manufacturer.

  • Page 777: The Data Lamp On The Operation Panel Does Not Light Up

    The Data lamp on the Operation Panel does not light up Does the printer have power? Check 1 Check that the power cord is firmly plugged all the way in. Turn on the power to the printer. Was the correct printer selected? Check 2 In Windows, select the printer by clicking Select Printer or Printer in the printing dialog box and try printing again.

  • Page 778: The Printer Does Not Respond Even If Print Jobs Are Sent

    The printer does not respond even if print jobs are sent Is Pause printing set to Enable? Check 1 Set Pause printing on the touch screen menu to Disable. Pausing Printing Is USB or LAN connection disabled? Check 2 • For USB connection: •...

  • Page 779: Preparing The Ink System." Is Displayed

    "Preparing the ink system." is displayed The Print head and sub-ink tank are being filled with ink. Wait until the system has been filled with ink. Note • This message might appear if you force the power off while the printer is operating. •...

  • Page 780: Agitating The Ink" Is Displayed

    "Agitating the ink" is displayed Ink agitation is in progress. Please wait until ink agitation is finished. Agitation time varies depending on time elapsed since powering off (approximately 1 to 20 minutes).

  • Page 781: Message Is Displayed And Borderless Printing Fails

    Message Is Displayed and Borderless Printing Fails For information on possible solutions, refer to the link for each messages. 4114 4116 4121...
  • Page 782 4913...

  • Page 783: The Printer Stops During A Print Job

    The Printer Stops During a Print Job Printing stops and an error message is displayed The printer ejects blank, unprinted paper...

  • Page 784: Printing Stops And An Error Message Is Displayed

    Printing stops and an error message is displayed The last portion of roll paper was used during a print job, and paper could not be advanced because the trailing edge is taped to the roll. Remove the used roll and insert a new roll. Removing the Upper Roll from the Printer Loading the Lower Roll on the Roll Unit (Option) Loading and Printing on Rolls...

  • Page 785: The Printer Ejects Blank, Unprinted Paper

    • Set Auto rotation to OFF. • If Rotate is set to 90 degrees, select 0 degrees and start printing. Menu Structure If none of the above apply, there may be a printer malfunction. Contact your Canon dealer for assistance.

  • Page 786: Problems With The Printing Quality

    Problems with the Printing Quality Printing is faint Paper rubs against the Print Head The edges of the paper are dirty The surface of the paper is dirty The back side of the paper is dirty Immediately after borderless printing, the trailing edge margin is soiled during regular printing Printed colors are inaccurate Banding in different colors occurs...

  • Page 787: Printing Is Faint

    Printing is faint Is the reverse side of the paper being used for printing? Check 1 Print on the printing surface. Is the Print head nozzle blocked? Check 2 Print a test pattern to check the nozzles and see if they are clogged. Checking for Nozzle Clogging Note •...
  • Page 788 1. Open the top cover and make sure that the carriage is not over the platen. 2. Remove any paper scraps left inside the top cover. Remove Jammed Roll Paper Remove a Jammed Sheet 3. Close the top cover. Was the paper cut before the ink dried? Check 5 Set a longer Ink drying wait time in Advanced paper settings in the touch screen menu.

  • Page 789: Paper Rubs Against The Print Head

    Paper rubs against the Print Head Is the media type specified in the printer driver the same as the media type Check 1 loaded in the printer? When printing with the media type specified in the printer driver, load the specified media type in the printer. Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit (Option) Loading Sheets in the Printer...
  • Page 790 Is the paper loaded properly? Check 3 If not loaded properly, paper can buckle and rub against the Print head. Reload the paper. Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit (Option) Loading Sheets in the Printer Is the Print head height set too low? Check 4 Set Paper thickness (head height) in the touch screen menu to Auto.

  • Page 791: The Edges Of The Paper Are Dirty

    The edges of the paper are dirty Was printing borderless or on small paper? Check 1 The platen may become dirtied by borderless printing or on small paper sizes. Open the top cover and clean the platen. Cleaning Inside the Top Cover Is Extension for borderless printing set to a large value? Check 2 The platen may become dirtied by setting a large amount of extension.
  • Page 792 • Click Get Information to reflect the paper information set in the printer to the printer driver. • Printing with Easy Setup When loading paper in the printer, is the media loaded the same as the media Check 4 type selected on the touch screen? Select the correct media type in the touch screen menu when loading paper in the printer.
  • Page 793 Is the output guide clean? Check 9 Clean the output guide. Cleaning the Printer Exterior...

  • Page 794: The Surface Of The Paper Is Dirty

    The surface of the paper is dirty Is the paper retainer clean? Check 1 Clean the paper retainer. Cleaning Inside the Top Cover Does this paper take longer to dry? Check 2 Set the Pause between pages in the touch screen menu to approximately 1 minute. Menu Structure Note •...

  • Page 795: The Back Side Of The Paper Is Dirty

    The back side of the paper is dirty Was the previous print job borderless, or printed on small paper? Check 1 Open the top cover and clean the platen. Cleaning Inside the Top Cover Is Detect paper width in the touch screen menu set to Disable? Check 2 Printing with Detect paper width set to Disable may cause the platen to be dirtied.
  • Page 796 Note • If the platen is dirty, open the top cover and clean the platen. • • In a hot and humid environment, rolling paper printed with images containing areas of saturated color • may transfer ink to the contact surface, affecting print quality. Move the printer to a different environment, or let the paper dry before rolling it.

  • Page 797: Immediately After Borderless Printing, The Trailing Edge Margin Is Soiled During Regular Printing

    Immediately after borderless printing, the trailing edge margin is soiled during regular printing In some situations, borderless printing with automatic cutting of the leading and trailing edges on roll paper may transfer ink on the cutter blade to the next item printed. Follow the steps below to change Between Pages in Drying Time to between 30 seconds and 3 minutes and perform borderless printing.

  • Page 798: Printed Colors Are Inaccurate

    Printed colors are inaccurate Is the Print head nozzle blocked? Check 1 Print a test pattern to check the nozzles and see if they are clogged. Checking for Nozzle Clogging Has color been adjusted in the printer driver? Check 2 Follow the steps below to adjust color settings.
  • Page 799 • Adjust the settings of the color management software, referring to the software documentation as needed. • Color varies even between printers of the same model due to differences in Check 5 firmware and printer driver versions, settings, or environment. Follow these steps to prepare the printing environment.

  • Page 800: Banding In Different Colors Occurs

    Banding in different colors occurs Make sure that the Print head nozzle is not blocked Check 1 Print a test pattern to check the nozzles and see if they are clogged. Checking for Nozzle Clogging Note • To automatically check for nozzle blockages after printing, set Auto nozzle check in the touch screen •...
  • Page 801 Note • When Auto (Use Printer Settings) is selected for the media type, printing is performed with the media • type loaded in the printer. • Click Get Information to reflect the paper information set in the printer to the printer driver. •...
  • Page 802 If the printer is on standby or if you leave paper as it is for approximately over 30 minutes, paper may be curled or wrinkled. Set Sleep timer on Energy saving settings to a value shorter than 30 minutes, so that you can prevent paper from being curled or wrinkled.

  • Page 803: Colors In Printed Images Are Uneven

    Colors in printed images are uneven Does the paper loaded on the printer match the media type selected in the Check 1 printer driver? When printing with the media type specified in the printer driver, load the specified media type in the printer. Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit (Option) Loading Sheets in the Printer...
  • Page 804 Is the Print head position adjusted correctly? Check 3 Adjust the Print head position. Automatic Adjustment to Straighten Lines and Colors Is the Feed Amount adjusted correctly? Check 4 Adjust Feed Amount. Adjusting Feed Amount Colors in printed images may be uneven if the Print Quality setting is too low Check 5 If using Windows, select Advanced Settings from the Main tab of the printer driver, and then select a higher Print Quality setting.
  • Page 805 Adjusting Vacuum Strength Color may be uneven if printing materials were stacked while drying Check 9 To avoid uneven colors, we recommend drying each sheet separately. Is Ink drying target area for Pause between scans in the touch screen Check 10 menu set to Leading edge? If the Ink drying target area for Pause between scans is set to Leading edge, color may be uneven approximately 4.3 to 6.3 inches (110 to 160 mm) from the front edge of the paper.

  • Page 806: Image Edges Are Blurred Or White Banding Occurs

    Image edges are blurred or white banding occurs Paper may be gripped too strongly over the platen. Check 1 Set a lower Transport unit vacuum strength in the touch screen menu. Adjusting Vacuum Strength Check if the Print head is in the right position. Check 2 For detailed printing of small text or fine lines on glossy or semi-gloss photo paper or proof paper, etc., set the Print head to the optimal height and then adjust the position of the Print head.
  • Page 807 Note • When Auto (Use Printer Settings) is selected for the media type, printing is performed with the media • type loaded in the printer. • Click Get Information to reflect the paper information set in the printer to the printer driver. •...

  • Page 808: The Length Of The Printed Image In The Paper Ejection Direction Is Not Accurate

    The length of the printed image in the paper ejection direction is not accurate Is the media type specified in the printer driver the same as the media type Check 1 loaded in the printer? When printing with the media type specified in the printer driver, load the specified media type in the printer. Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit (Option) Loading Sheets in the Printer...
  • Page 809 Perform print quality adjustment to automatically adjust the feed amount. Check 3 Perform Adjust print quality from Paper feed adjustment and Print alignment pattern to automatically adjust the feed amount. Automatic Banding Adjustment Is Set priority for Paper feed adjustment in the touch screen menu set to Check 4 Prioritize print quality? Set Set priority for Paper feed adjustment to Prioritize length accuracy, and then carry out Adjust feed...

  • Page 810: Images Are Printed Crooked

    Images are printed crooked Has the roll paper been loaded at an angle? Check 1 If there is a gap between the roll paper and roll holder, reload the roll on the roll holder. Loading Rolls on the Roll Holder Paper may have been fed at an angle.

  • Page 811: Documents Are Printed In Monochrome

    Documents are printed in monochrome Is Color Mode set to Monochrome, or Print Target set to Monochrome Check 1 (Photo) in a Windows printer driver? In the Advanced Settings of the printer driver, specify Color in Color Mode and try printing again. Is Black and White Photo Print selected in a macOS printer driver? Check 2 Deselect Black and White Photo Print in the printer driver Quality &...

  • Page 812: Line Thickness Is Not Uniform

    Line thickness is not uniform Is the media type specified in the printer driver the same as the media type Check 1 loaded in the printer? When printing with the media type specified in the printer driver, load the specified media type in the printer. Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit (Option) Loading Sheets in the Printer...
  • Page 813 Loading Sheets in the Printer Adjust the position of the Print head Check 3 If the printed result does not look uniform, such as when the lines are misaligned, adjust the position of Print Head. Automatic Adjustment to Straighten Lines and Colors Manual Adjustment to Straighten Lines and Colors For photo paper and proof paper, it may be improved by setting Paper thickness (head height) to a value lower than the current setting and then adjust the position of the Print head.

  • Page 814: Lines Or Colors Are Misaligned

    Lines or colors are misaligned Adjust the position of the Print head Check 1 If borders are misaligned or the print results are not uniform, adjust the position of the Print head. Automatic Adjustment to Straighten Lines and Colors Manual Adjustment to Straighten Lines and Colors For photo paper and proof paper, it may be improved by setting Paper thickness (head height) to a value lower than the current setting and then adjust the position of the Print head.
  • Page 815 Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit (Option) Loading Sheets in the Printer Adjust the angle of the Print head Check 4 Select Print head angle adjustment from the touch screen menu to adjust the Print head angle. Adjusting Line Misalignment Is the Roll Paper loaded at an angle? Check 5...

  • Page 816: Borders Appear In Borderless Printing

    Borders appear in borderless printing If white bandings or borders appear on the edges of borderless printing, check the following items. Is the position of the Print head adjusted? Check 1 Adjusting the position of the Print head will improve the printing accuracy. Adjusting the Print Head If printing full-scale borderless, is the selected paper wider than the source Check 2...

  • Page 817: Cannot Print Over Network

    Cannot Print over Network Cannot Connect Printer to Network Cannot Print over TCP/IP Network Cannot Print over Bonjour networks...

  • Page 818: Cannot Connect Printer To Network

    Cannot Connect Printer to Network Is the Ethernet cable connected correctly to the printer's wired LAN connector? Check 1 Make sure the printer is connected to the network with the correct Ethernet cable, and then turn the printer on. For instructions on connecting the cable, refer to the Setup Guide. Make sure the Link indicator is lit.

  • Page 819: Cannot Print Over Tcp/Ip Network

    Cannot Print over TCP/IP Network Is the printer's IP address configured correctly? Check 1 Make sure the printer's IP address is configured correctly. Note • For Windows, you can configure the printer's IP address using IJ Network Device Setup Utility. •...

  • Page 820: Cannot Print Over Bonjour Networks

    Cannot Print over Bonjour networks Is the computer you are trying to print from configured correctly? Check 1 Make sure the computer is configured correctly. Are the computer and printer on the same network? Check 2 Due to the nature of Bonjour, printing may not be possible if the printer is on another network behind a router. Make sure the computer and printer are on the same network.

  • Page 821: Cannot Find Printer On Network

    Cannot Find Printer on Network Cannot Find Printer on Check Printer Settings Screen (Windows) Cannot Proceed beyond Printer Connection Screen/Connect Cable Screen Searching Printer by IP Address or Host Name During Setup Cannot Find Printer while Using Wi-Fi Cannot Find Printer while Using Wired LAN Cannot Print Using AirPrint...

  • Page 822: Cannot Find Printer On Check Printer Settings Screen (Windows)

    Cannot Find Printer on Check Printer Settings Screen (Windows) If the printer cannot be found and the Check Printer Settings screen appears after searching the printer by Automatic search on the Search for Printers screen, click Redetect and search for the printer again by the IP address on the Search for Printers screen.

  • Page 823: Cannot Proceed Beyond Printer Connection Screen/Connect Cable Screen

    Cannot Proceed beyond Printer Connection Screen/Connect Cable Screen If you cannot proceed beyond the Printer Connection screen or the Connect Cable screen, check the following. Make sure USB cable is securely plugged in to printer and computer. Check 1 Connect the printer and the computer using a USB cable as the illustration below. The USB port is located at the back side of the printer.
  • Page 824 3. Turn on printer. If you cannot resolve problem, follow procedure below to reinstall printer driver. Check 3 1. Exit setup. 2. Turn off printer. 3. Restart computer. 4. Make sure you have no application software running. 5. Click here and perform setup. Note •...

  • Page 825: Searching Printer By Ip Address Or Host Name During Setup

    Searching Printer by IP Address or Host Name During Setup If the printer cannot be found on the Select Printer screen, search for the printer by an IP address or host name. Click Specify the IP address and run the search on the screen which appears by clicking Printer Not Found.
  • Page 826 C: Search by host name Select to search for printers by host name. A host name is referred to as LLMNR host name or Bonjour name. 3. Enter IP address or host name and click Next. Printer search starts. If an error screen appears: Resolve the error according to the instruction on the screen.
  • Page 827 • If a firewall message appears: • If a firewall message appears warning that Canon software is attempting to access the network, set the security software to allow access. After allowing the software to access, specify the IP address or host name and search for printers again.

  • Page 828: Cannot Find Printer While Using Wi-Fi

    Cannot Find Printer while Using Wi-Fi Make sure printer is turned on. Check 1 If not, make sure the printer is securely plugged in and press ON button to turn on. The ON lamp flashes while the printer is initializing. Wait until the ON lamp stops flashing and remains lit. Check the network status on the touch screen.
  • Page 829 To check the SSID set for the printer, print out the network setting information or use the operation panel to display it. • Display on the touch screen. • LAN settings • Print the network settings. • Printing Network Settings Note •...
  • Page 830 Make sure security software's firewall is off. Check 9 If your security software's firewall is on, a message may appear warning you that Canon software is attempting to access the network. If this warning message appears, set security software to always allow access.

  • Page 831: Cannot Find Printer While Using Wired Lan

    Cannot Find Printer while Using Wired LAN Make sure printer is turned on. Check 1 If not, make sure the printer is securely plugged in and press ON button to turn on. The ON lamp flashes while the printer is initializing. Wait until the ON lamp stops flashing and remains lit. Make sure LAN cable is connected properly.

  • Page 832: Cannot Print Using Airprint

    Cannot Print Using AirPrint Make sure printer is turned on. Check 1 If the printer is turned on, turn it off and back on, and then check whether the issue is resolved. Make sure printer is registered to your computer. Check 2 Make sure printer is connected by LAN to same network subnet as AirPrint Check 3...

  • Page 833: Installation Problems

    Installation Problems Removing Printer Software Taking Time to Setup Process (Windows) Failed to Printer Driver Installation (Windows)

  • Page 834: Removing Printer Software

    • See the pages below for how to remove printer drivers. • Deleting the Unnecessary Printer Driver (Windows) Delete the Unnecessary Canon IJ Printer from the Printer List (macOS) Removing the IJ Network Device Setup Utility (Windows) Follow the steps below to remove the IJ Network Device Setup Utility.
  • Page 835 Follow the steps below to remove the IJ Network Device Setup Utility. 1. Select Applications from Go menu of Finder, double-click Canon Utilities > IJ Network Device Setup Utility, and then drag Canon IJ Network Device Setup Utility icon into Trash.

  • Page 836: Taking Time To Setup Process (Windows)

    Taking Time to Setup Process (Windows) If Windows update starts during setup, or if you perform setup while Windows update is in progress, it may take a while to register the printer or to perform other processes. Wait for a while. This is not a malfunction.

  • Page 837: Failed To Printer Driver Installation (Windows)

    CD-ROM icon in the window that appears. If the contents of the CD-ROM appear, double-click MSETUP4.EXE. If you cannot install the printer driver with the Setup CD-ROM, install it from the Canon website. Note • If the CD-ROM icon does not appear, try the following: •...
  • Page 838 Deleting the Unnecessary Printer Driver Reinstall the printer driver with the Setup CD-ROM or install it from the Canon website. Note • If the installer was stopped due to a Windows error, Windows operation may be unstable, and you •...

  • Page 839: Hp-Gl/2 Problems

    HP-GL/2 problems With HP-GL/2, printing is misaligned Lines or images are missing in printed HP-GL/2 jobs Lines are printed too thick or thin in HP-GL/2 print jobs HP-GL/2 jobs are printed in monochrome (or color) Printed colors of lines are inaccurate during HP-GL/2 printing HP-GL/2 jobs are printed 6 mm larger than specified HP-GL/2 jobs are printed at maximum size, even if a standard size is specified HP-GL/2 printing takes a long time...

  • Page 840: With Hp-Gl/2, Printing Is Misaligned

    With HP-GL/2, printing is misaligned Make sure the plotter origin is correct. Check 1 Check the printing commands. Set Detect image size to Command priority or Detected size in the touch screen menu. Print settings Check the Margin setting. Check 2 Adjust the Margin setting values in the touch screen menu.

  • Page 841: Lines Or Images Are Missing In Printed Hp-Gl/2 Jobs

    Lines or images are missing in printed HP-GL/2 jobs. Is the memory full? Check 1 Check the size of the data in the print job. Is the printer receiving an HP-GL/2 command not supported by this printer? Check 2 Check the print job and settings. Has the printer received print data that includes HP RTL commands when Check 3 Auto rotation is ON?

  • Page 842: Lines Are Printed Too Thick Or Thin In Hp-Gl/2 Print Jobs

    Lines are printed too thick or thin in HP-GL/2 print jobs Check the Width setting in Pen setup menu. Check 1 Select Pen setup, then select Define palette, and change the Width setting of each pen in each palette. Print settings Check the Width correction setting.

  • Page 843: Hp-Gl/2 Jobs Are Printed In Monochrome (Or Color)

    HP-GL/2 jobs are printed in monochrome (or color) Check the Color mode setting. Check Check the Color mode setting in the touch screen menu. Print settings However, for optimal Print head performance, the printer consumes trace amounts of color ink even when Monochrome is selected as Color mode.

  • Page 844: Printed Colors Of Lines Are Inaccurate During Hp-Gl/2 Printing

    Printed colors of lines are inaccurate during HP-GL/2 printing Is Adjust faint lines set to ON? Check Setting Adjust faint lines to OFF in the touch screen menu may help produce the expected results. However, lines in some colors may appear broken. Print settings...

  • Page 845: Hp-Gl/2 Jobs Are Printed 6 Mm Larger Than Specified

    HP-GL/2 jobs are printed 6 mm larger than specified Check the page size of the HP-GL/2 print job, as created in the source Check application. Set Oversize to Disable in the touch screen menu. Print settings...

  • Page 846: Hp-Gl/2 Jobs Are Printed At Maximum Size, Even If A Standard Size Is Specified

    HP-GL/2 jobs are printed at maximum size, even if a standard size is specified Check the page size of the HP-GL/2 print job, as created in the source Check application. Set Detect image size to Command priority or Detected size in the touch screen menu. Set Save paper to ON in the touch screen menu.

  • Page 847: Hp-Gl/2 Printing Takes A Long Time

    HP-GL/2 printing takes a long time Is the print data size large? Check 1 Large print jobs with a lot of data take longer to print. Please wait a while until printing is finished. Is Input resolution set to 600 dpi? Check 2 Set Input resolution to 300 dpi.

  • Page 848: The Printer Stops When Printing A Hp-Gl/2 Job (The Carriage Stops Moving)

    The printer stops when printing a HP-GL/2 job (the carriage stops moving) The printer is analyzing the print job. Check 1 Please wait a while until printing is finished. Is Input resolution set to 600 dpi? Check 2 Set Input resolution to 300 dpi. Adjusting Feed Amount...

  • Page 849: Other Problems

    Other Problems Printer does not turn on If the Printer Makes a Strange Sound Messages advising to check the maintenance cartridge are not cleared Printer consumes a lot of ink Printed pages are not collected cleanly in the basket Printed pages are not collected cleanly in the stacker Basket Lurches When Trim edge first is set, the trimmed paper is drawn into the roll unit Ink Level Detection...

  • Page 850: Printer Does Not Turn On

    Printer does not turn on Is the power cord plugged in? Check 1 Plug the power cord into the outlet, and then turn on the printer. Is the specified voltage being supplied? Check 2 Check the voltage of the outlet and breaker. Specifications...

  • Page 851: If The Printer Makes A Strange Sound

    If the Printer Makes a Strange Sound Has an unusual noise been produced from the vicinity of the roll holder? Check 1 If dust accumulates on the gear (A) at the end of the roll holder, a noise may be produced from that area. When the noise starts, clean the gear with the following procedure.
  • Page 852 Ink is also agitated automatically at the following times. Please note that no other operations can be performed while "Agitating the ink" is on the touch screen. ◦ After the printer is turned on ◦ After data transmission ◦ After ink tank replacement In other cases, contact your Canon dealer.

  • Page 853: Messages Advising To Check The Maintenance Cartridge Are Not Cleared

    Messages advising to check the maintenance cartridge are not cleared The newly replaced maintenance cartridge is not recognized. Remove the newly replaced maintenance cartridge, and then reinsert it again firmly. Replacing the Maintenance Cartridge...

  • Page 854: Printer Consumes A Lot Of Ink

    Printer consumes a lot of ink Are lots of full-color materials being printed? Check 1 In print jobs such as photos, images are filled with color. This consumes a lot of ink. This does not indicate a problem with the printer. Is System Cleaning being carried out frequently? Check 2 System Cleaning uses a lot of ink.

  • Page 855: Printed Pages Are Not Collected Cleanly In The Basket

    Printed pages are not collected cleanly in the basket Is the roll unit in place? Check 1 The basket may not be able to catch printed paper properly if the roll unit is in place. Refer to Example Basket Configurations and try another basket position. Example Basket Configurations Is the basket in the right position for the media size? Check 2...

  • Page 856: Printed Pages Are Not Collected Cleanly In The Stacker

    Printed pages are not collected cleanly in the stacker Is the stacker in the right position for the media size? Check The optimal stacker position depends on factors such as media size and the conditions the printer is being used under.

  • Page 857: Basket Lurches

    Basket Lurches Make sure a Basket Locking Support is attached to the Basket Arm. The basket may lurch if a force is applied to the one without the Basket Locking Support. To prevent the basket from lurching, attach the Basket Locking Supports to both sides of the Basket Arm. Using the Basket...

  • Page 858: When Trim Edge First Is Set, The Trimmed Paper Is Drawn Into The Roll Unit

    When Trim edge first is set, the trimmed paper is drawn into the roll unit Is the basket in position 1? Check If the roll unit is being used as a paper feeder and the basket is in position 1, the paper strip discarded by Trim edge first for borderless printing or paper loading may get drawn into the roll unit.

  • Page 859: Ink Level Detection

    Ink level detection will be deactivated if you load ink tanks once emptied. If "The above ink tank may be an ink tank that ran out of genuine Canon ink or a counterfeit Canon ink tank." appears on the touch screen, follow the steps below.

  • Page 860: Media Type Selection Does Not Match Loaded Media Type

    Media Type Selection does not Match Loaded Media Type Is this paper being used for the first time? Check 1 If this is the first time to use the paper, it may not be selected correctly. In the media type selection, manually select the correct paper type.

  • Page 861: List Of Support Code For Error

    List of Support Code for Error Support codes appear on the PC when an error occurs. Support codes are error identification numbers that appear alongside error messages. If an error occurs, check the support code and follow the recommended steps to resolve the issue. Support code displayed •...
  • Page 862 3414 3415 3416 3417 3418 3419 3420 3421 3422 3423 3424 3448 3451 • 4000 to 4ZZZ • 4107 4111 4112 4113 4114 4116 4117 4118 4119 4120 4121 4122 4801 4803 4804 4805 4806 4900 4901 4903 4905 4909 4910 4911 4913 4920 4922 4931 4932 4933 4934 4935 4937 4950 4951 4952 4953 4954 4955 4956...
  • Page 863 • A000 to ZZZZ • B20A B510...
  • Page 864 1005 Cause You have attempted to print on a sheet, but no sheet is loaded. What to Do Check the media size and type for the print job on the touch screen, and then tap OK. • Continuing to print •...
  • Page 865 100A Cause You have attempted to print from Roll 1 (Upper), but no roll is loaded. What to Do Tap Load paper on the touch screen, and then load the paper roll and print. Loading the Upper Roll on the Printer Note •...
  • Page 866 100B Cause Tried to print from Roll 2 (Lower) but no paper roll has been loaded. What to Do Tap Load paper on the touch screen, and then load the paper roll and print. Loading the Lower Roll on the Roll Unit (Option) Note •...
  • Page 867 Turn off the power, wait a moment, and then turn it back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. Detailed error codes...
  • Page 868 Turn off the power, wait a moment, and then turn it back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. Detailed error codes...
  • Page 869 1012 Cause You have attempted to print on a sheet, but no sheet is loaded. What to Do Tap Load paper on the touch screen, and then load cut paper and print. Loading and Printing on Sheets Note • To stop printing, tap Cancel or Stop on the touch screen.
  • Page 870 1018 Cause Roll 1 (Upper) feeder has not been calibrated. What to Do Calibrating, please remove the upper roll holder. Removing the Upper Roll from the Printer...
  • Page 871 1019 Cause The roll unit feeder has not been calibrated. What to Do Calibrating, please remove the roll holder on the roll unit. Removing the Lower Roll from the Roll Unit (Option)
  • Page 872 1021 Cause The printer has received a print job longer than the amount of roll paper left. What to Do • Continuing to print • To continue printing, tap Print with the loaded paper. on the touch screen. However, the roll paper may run out during the print job and you may not be able to print all of the document.
  • Page 873 1022 Cause Received print job that is longer than paper length remaining on Roll 1 (Upper). What to Do • Continuing to print • To continue printing, tap Print with the loaded paper. on the touch screen. However, the roll paper may run out during the print job and you may not be able to print all of the document.
  • Page 874 1023 Cause Received print job that is longer than paper length remaining on Roll 2 (Lower). What to Do • Continuing to print • To continue printing, tap Print with the loaded paper. on the touch screen. However, the roll paper may run out during the print job and you may not be able to print all of the document.
  • Page 875 1024 Cause Possible causes include the following. • Roll paper is empty in Roll 1 (Upper). • There is remaining roll paper in Roll 1 (Upper), but because it could not be advanced, it could not be detected. What to Do •...
  • Page 876 1025 Cause Roll paper in Roll 2 (Lower) is empty. What to Do Follow the steps below to replace the used roll with a new roll of the same type and size. 1. Lift up the release lever and remove the roll paper. Removing the Lower Roll from the Roll Unit (Option) 2.
  • Page 877 1034 Cause No upper roll is loaded in printer. What to Do • Continuing to print • Load an upper roll in the printer and print. If an upper roll is loaded in the printer, feed the roll paper manually. Loading the Upper Roll on the Printer •...
  • Page 878 1035 Cause No lower roll is loaded in roll unit. What to Do • Continuing to print • Load a lower roll in the roll unit and print. If a lower roll is loaded in the roll unit, feed the roll paper manually. Loading the Lower Roll on the Roll Unit (Option) •...
  • Page 879 • For instructions on installing the roll unit, see the Roll Unit Setup Guide provided with the roll unit. • Make sure the roll unit's connection cable is inserted all the way in. If the error appears again, the printer may be damaged. Contact a Canon customer service center.
  • Page 880 Check the model number of the roll unit. Install a roll unit supported by the printer. Roll Unit Note • For instructions on installing the roll unit, see the Roll Unit Setup Guide provided with the roll unit. If the error appears again, the printer may be damaged. Contact a Canon customer service center.
  • Page 881 Check the model number of the roll unit. Install a roll unit supported by the printer. Roll Unit Note • For instructions on installing the roll unit, see the Roll Unit Setup Guide provided with the roll unit. If the error appears again, the printer may be damaged. Contact a Canon customer service center.
  • Page 882 1051 Cause The media type specified in the printer driver is not the same as the media type loaded in the printer. What to Do You can continue to print, but note that this error may cause problems in the printing results.
  • Page 883 1052 Cause The width of the roll paper set in Fit Roll Paper Width in the printer driver is not the same as the width of the roll paper loaded in the printer. What to Do You can continue to print, but note that this error may cause problems in the printing results.
  • Page 884 1054 Cause The paper in the printer is smaller than the paper size set in the printer driver. What to Do You can continue to print, but note that this error may cause problems in the printing results.
  • Page 885 1056 Cause The paper position is not suitable for borderless printing. What to Do You can continue to print, but note that this error may cause problems in the printing results.
  • Page 886 1057 Cause The paper position is not suitable for borderless printing. What to Do You can continue to print, but note that this error may cause problems in the printing results.
  • Page 887 1058 Cause Roll paper in Roll 1 (Upper) has almost run out. What to Do Printing will continue. Replace the upper roll in the printer with one that has enough paper for printing as soon as possible. Removing the Upper Roll from the Printer Loading the Upper Roll on the Printer Note •...
  • Page 888 1059 Cause Roll paper in Roll 2 (Lower) has almost run out. What to Do Printing will continue. Replace the lower roll in the roll unit with one that has enough paper for printing as soon as possible. Removing the Lower Roll from the Roll Unit (Option) Loading the Lower Roll on the Roll Unit (Option) Note •...
  • Page 889 1061 Cause The media type specified in the print job is not the same as the media type loaded in the printer. What to Do Tap OK on the touch screen to go to the next screen. Check the displayed media type and size, and tap OK. •...
  • Page 890 1200 Cause Top cover or print head lock lever is open. What to Do Open the top cover and make sure the print head lock lever is closed properly. Make sure there are no foreign objects caught in the top cover, and then close the top cover. If this error appears again, close the top cover, turn the power off, wait a moment, and then turn the power back on.
  • Page 891 1201 Cause The ink tank cover is open. What to Do Close the ink tank cover.
  • Page 892 1210 Cause The ink tank cover is open. What to Do Close the ink tank cover.
  • Page 893 1213 Cause Release lever is lifted up. What to Do Lower the release lever. If the error occurs again, turn off the printer and wait a while before restoring power.
  • Page 894 Turn off the power, wait a moment, and then turn it back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. Detailed error codes...
  • Page 895 3. If "There is a job which has not been printed yet. Do you want to print this job?" appears on the touch screen, tap Yes. Printing will resume, starting from the page on which the error occurred. If the error appears again, the printer may be damaged. Contact a Canon customer service center.
  • Page 896 1306 Cause A print job for rolls was received when a sheet is loaded. What to Do Follow these steps to load and print on a roll. 1. To remove the cut paper, tap Remove paper on the touch screen. Removing Sheets 2.
  • Page 897 1317 Cause Paper loaded crooked was detected when the paper was advanced. What to Do Lift up the release lever and reload the paper. Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit (Option) Loading Sheets in the Printer If this error appears again even after reloading the paper roll, remove the roll holder from the printer, insert the paper roll firmly into the roll holder until it is up against the flange, and then insert the roll holder into...
  • Page 898 Turn off the power, wait a moment, and then turn it back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. Detailed error codes...
  • Page 899 1322 Cause Cannot detect paper size because paper is not in the correct position or because curled paper has been loaded. What to Do Lift up the release lever and reload the paper. Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit (Option) Loading Sheets in the Printer If "There is a job which has not been printed yet.
  • Page 900 1323 Cause An unsuitable paper size has been loaded. What to Do Lift up the release lever and reload paper of suitable size. Paper Sizes Note • Load unused A4/letter size or larger paper if printing calibration and nozzle check patterns. Each calibration may take several sheets of paper.
  • Page 901 1324 Cause A print job for printing on sheets was sent when a roll is loaded. What to Do Follow the steps below to print again. 1. Tap Remove paper on the touch screen to stop printing. 2. Remove the paper roll, load cut paper of the size and type specified in the printer driver, and then try again.
  • Page 902 1325 Cause Received cut paper print data when using roll unit on Media Take-up Unit. What to Do Follow the steps below to print again. 1. Tap Cancel on the touch screen to stop printing. 2. Remove the paper roll, load cut paper of the size and type specified in the printer driver, and then try again.
  • Page 903 1326 Cause Printer could not feed upper roll. What to Do Fully rewind the upper roll in the printer manually, check the following, and then tap OK on the touch screen. • Is the edge of the roll paper at a slant or folded? •...
  • Page 904 1327 Cause Printer could not feed roll paper from roll unit (lower). What to Do Fully rewind the roll paper in the roll unit (lower) manually, check the following, and then tap OK on the touch screen. • Is the edge of the roll paper at a slant or folded? •...
  • Page 905 If the paper is wrinkled or curled, straighten it out before loading it. To continue paper feeding, tap OK on the touch screen and feed paper manually. Loading the Upper Roll on the Printer If the error appears again, the printer may be damaged. Contact a Canon customer service center.
  • Page 906 If the paper is wrinkled or curled, straighten it out before loading it. To continue paper feeding, tap OK on the touch screen and feed paper manually. Loading the Lower Roll on the Roll Unit (Option) If the error appears again, the printer may be damaged. Contact a Canon customer service center.
  • Page 907 1401 Cause Failed to recognize print head. What to Do Open the top cover and reattach the print head. Replacing the Print Head...
  • Page 908 1403 Cause There is a problem with the print head. What to Do Tap OK on the touch screen, and then replace the current print head with a new one. Replacing the Print Head If you do not have a replacement print head ready, turn off the power and replace the print head once you have the new one.
  • Page 909 1408 Cause There is a problem with the print head. What to Do Tap OK on the touch screen, and then replace the current print head with a new one. Replacing the Print Head If you do not have a replacement print head ready, turn off the power and replace the print head once you have the new one.
  • Page 910 1409 Cause There is a problem with the print head. What to Do Tap OK on the touch screen, and then replace the current print head with a new one. Replacing the Print Head If you do not have a replacement print head ready, turn off the power and replace the print head once you have the new one.
  • Page 911 140A Cause There is a problem with the print head. What to Do Tap OK on the touch screen, and then replace the current print head with a new one. Replacing the Print Head If you do not have a replacement print head ready, turn off the power and replace the print head once you have the new one.
  • Page 912 140B Cause Failed to recognize print head. What to Do Open the top cover and reattach the print head. Replacing the Print Head...
  • Page 913 140C Cause There is a problem with the print head. What to Do Turn off the power, wait a moment, and then turn it back on.
  • Page 914 140F Cause There is a problem with the print head. What to Do Tap OK on the touch screen, and then replace the current print head with a new one. Replacing the Print Head If you do not have a replacement print head ready, turn off the power and replace the print head once you have the new one.
  • Page 915 Turn off the power, wait a moment, and then turn it back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. Detailed error codes...
  • Page 916 1477 Cause There is a problem with the print head. What to Do Open the top cover and replace the print head with a new one. Replacing the Print Head...
  • Page 917 1478 Cause There is a problem with the print head. What to Do Tap OK on the touch screen, and then replace the current print head with a new one. Replacing the Print Head If you do not have a replacement print head ready, turn off the power and replace the print head once you have the new one.
  • Page 918 1480 Cause The attached print head was previously used in a different model. What to Do Attach the correct print head. Replacing the Print Head...
  • Page 919 1481 Cause The attached print head was previously used in a model that uses a different ink set. What to Do Attach the correct print head. Replacing the Print Head...
  • Page 920 1485 Cause Cannot use attached print head. What to Do Attach the correct print head. Replacing the Print Head...
  • Page 921 Turn off the power, wait a moment, and then turn it back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. Detailed error codes...
  • Page 922 1494 Cause There may be a problem with the print head. What to Do Turn off the power, wait a moment, and then turn it back on. If the error appears again, remove and reattach the print head. Replacing the Print Head If that does not get rid of the error, replace the print head with a new one.
  • Page 923 1495 Cause The print head nozzle is blocked. What to Do Follow the steps below to clean the print head. 1. Tap Cancel on the touch screen to stop printing. 2. Clean the print head. Cleaning the Print Head If this message still appears when printing, replace the print head. Replacing the Print Head Important •...
  • Page 924 1500 Cause The ink in the ink tank is running low. What to Do Prepare a new ink tank.
  • Page 925 1551 Cause A genuine Canon ink tank with a history of past use has been detected. What to Do To dismiss the message, tap OK on the touch screen.
  • Page 926 1552 Cause A genuine Canon ink tank has been inserted. What to Do To dismiss the message, tap OK on the touch screen.
  • Page 927 1570 Cause The ink in the ink tank has run out. What to Do Open the ink tank cover, and then replace the ink tank before the ink in the sub-ink tank of this printer becomes insufficient. Replacing Ink Tanks Note •...
  • Page 928 1571 Cause Ink tank removed during printing. What to Do If replacing the ink tank, insert a new ink tank. Replacing Ink Tanks...
  • Page 929 1660 Cause Ink tank not inserted. What to Do Insert the ink tank correctly. Replacing Ink Tanks...
  • Page 930 168B Cause The ink tank cannot be recognized. Printing cannot be executed because the ink tank may not be compatible with this printer. What to Do Install the appropriate ink tank.
  • Page 931 1720 Cause The maintenance cartridge is full. It needs to be replaced. What to Do Replace the maintenance cartridge. Replacing the Maintenance Cartridge...
  • Page 932 1721 Cause The maintenance cartridge is not installed. What to Do Install the maintenance cartridge. Replacing the Maintenance Cartridge...
  • Page 933 1722 Cause Incorrect type of maintenance cartridge. What to Do Insert the correct maintenance cartridge. Replacing the Maintenance Cartridge If this error continues to appear, contact a Canon customer service center.
  • Page 934 1730 Cause The ink tank may be an ink tank that ran out of genuine Canon ink or a counterfeit Canon ink tank. What to Do To print, you must replace the ink tank or disable the function for detecting the remaining ink level.
  • Page 935 By this operation, the fact that you have disabled the function for detecting the remaining ink level will be memorized. Please be advised that Canon shall not be liable for any malfunction or trouble caused by using a non-genuine Canon ink tank.
  • Page 936 1752 Cause The ink has run out. What to Do Open the ink tank cover, and then replace the ink tank. Replacing Ink Tanks...
  • Page 937 With this operation, disabling the function for detecting the remaining ink level is memorized. Please be advised that Canon shall not be liable for any malfunction or trouble caused by continuation of printing under the ink out condition or by using refilled ink tanks.
  • Page 938 1756 Cause The ink may become insufficient. What to Do To perform the next process or to continue the specified process, replace the ink tank. Replacing Ink Tanks...
  • Page 939 1757 Cause Cannot fill sub ink tank. What to Do Check the touch screen, remove the ink tank for the affected color, and then reinsert it. If the inserted ink tank is empty, replace it with a new ink tank. Replacing Ink Tanks...
  • Page 940 1875 Cause Attempted to print on roll unit roll paper, but roll unit is not powered on or has been removed. What to Do Turn off the power and check the connection with the roll unit. For instructions on installing the roll unit, see the Roll Unit Setup Guide provided with the roll unit.
  • Page 941 2001 Cause An incompatible device is connected. What to Do Check the device connected to the USB flash drive port. Only USB flash drive can be connected to this device for direct printing.
  • Page 942 2002 Cause An incompatible USB hub is connected. What to Do If USB flash drive is connected to this device through a USB hub, remove the USB hub. Connect the USB flash drive directly to this device.
  • Page 943 2130 Cause The roll paper width set in the print job is not the same as the width of the roll paper in the printer. What to Do Tap OK on the touch screen to go to the next screen. Check the media type and size that appear and tap OK.
  • Page 944 2131 Cause The roll paper loaded in the printer is narrower than the roll paper width in the print job. What to Do Tap OK on the touch screen to go to the next screen. Check the media type and size that appear and tap OK. •...
  • Page 945 2132 Cause Cannot print internal printer data, such as test prints, for the following reasons. • The paper roll loaded in the printer is too small. • The cut paper loaded in the printer is the wrong size or type. What to Do •...
  • Page 946 3000 Cause The print head has not been calibrated. What to Do Print Head Alignment is recommended. Adjusting the Print Head Note • This message will appear until Print Head Alignment is carried out.
  • Page 947 3001 Cause The print head nozzle is becoming blocked. What to Do Check the printed materials. If the printed materials are scratched, clean the print head. Cleaning the Print Head...
  • Page 948 3200 Cause It is almost time to replace consumables for which service is required. What to Do This can used for a little while, until the message "A part needs to be replaced." appears. Contact your Canon dealer for assistance.
  • Page 949 3201 Cause It is past the recommended time to replace consumables for which service is required. What to Do Contact your Canon dealer for assistance.
  • Page 950 3250 Cause The maintenance cartridge is almost full. What to Do Prepare a new maintenance cartridge because an error may occur if you continue to use the printer while the maintenance cartridge is full. Replacing the Maintenance Cartridge...
  • Page 951 3300 Cause Printer memory is full in HP-GL/2 emulation mode. What to Do Check the print data. Printing will continue, but you may not obtain correct printing results. Check the printing results.
  • Page 952 3301 Cause Parameter specified in HP-GL/2 command is not supported. What to Do Check the print data. Printing will continue, but you may not obtain correct printing results. Check the printing results.
  • Page 953 3302 Cause Unsupported HP-GL/2 command was used. What to Do Check the print data. Printing will continue, but you may not obtain correct printing results. Check the printing results.
  • Page 954 3303 Cause Printer memory is full in HP-GL/2 emulation mode. What to Do Check the print data. Printing will continue, but you may not obtain correct printing results. Check the printing results.
  • Page 955 3304 Cause Printer memory is full in HP-GL/2 emulation mode. What to Do Check the print data. Printing will continue, but you may not obtain correct printing results. Check the printing results.
  • Page 956 To set the Media Configuration Tool to recovery mode, open the Media Configuration Tool, select this device and then click OK. Select and load the media information backup file. If you do not have a media information backup file, contact a Canon customer service center.
  • Page 957 3311 Cause Incorrect print data. Illegal number of parameters. What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer.
  • Page 958 3312 Cause Incorrect print data. Required items have been omitted. What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer.
  • Page 959 3313 Cause Incorrect print data. Data out of range. What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer.
  • Page 960 3314 Cause Incorrect print data. Resolution value out of range. What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer.
  • Page 961 3315 Cause Incorrect print data. Compression method value out of range. What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer.
  • Page 962 3316 Cause Incorrect print data. Incorrect data formatting (color sequence, bit count). What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer.
  • Page 963 3317 Cause Incorrect print data. Illegal combination of resolution and image data format. What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer.
  • Page 964 3331 Cause Print results may be abnormal as there is a large volume of print data. What to Do Check the print job.
  • Page 965 3332 Cause Unsupported JPEG data format. What to Do Check the JPEG data. Printable file formats are as follows. • Files which conforms to JFIF 1.02 • ◦ Processing method: Basic DCT ◦ ◦ Color mode: RGB/GrayScale ◦ ◦ Number of colors: 24bit/8bit ◦...
  • Page 966 3333 Cause Unsupported JPEG data format. What to Do Check the JPEG data. Printable file formats are as follows. • Files which conforms to JFIF 1.02 • ◦ Processing method: Basic DCT ◦ ◦ Color mode: RGB/GrayScale ◦ ◦ Number of colors: 24bit/8bit ◦...
  • Page 967 3334 Cause PDF data is print protected. What to Do Open the PDF file in Adobe Acrobat and make sure it can be printed.
  • Page 968 3335 Cause Corrupt PDF file. What to Do Open the PDF file in Adobe Acrobat and check it. The file can also be printed from Acrobat.
  • Page 969 3336 Cause Too many fonts are used in the PDF file, causing a memory shortage. Printing will continue but some incorrect characters will be printed. What to Do Print the PDF file from a computer or convert the PDF file to JPEG and then print it.
  • Page 970 3338 Cause Resolution of JPEG data and printer settings are mismatched. What to Do Check the print results. When the print results have problems, print using a printer driver.
  • Page 971 3341 Cause Print data contains illegal image processing table. What to Do Check the print job image processing table. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer.
  • Page 972 3342 Cause Incorrect resolution value. What to Do Check the print settings. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer.
  • Page 973 3350 Cause Free space on the personal box on the printer hard disk is running low. What to Do Delete unneeded jobs stored in personal boxes. Deleting Saved Jobs...
  • Page 974 3351 Cause 100 jobs are stored in the personal box. What to Do Delete any unneeded jobs saved in the personal box. Deleting Saved Jobs...
  • Page 975 3352 Cause The printer hard disk is full, so the job will only be printed. (The print job will not be saved to the hard disk.) What to Do To save the print job, delete any unneeded jobs saved in the personal box. Deleting Saved Jobs...
  • Page 976 3414 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the address and port numbers of the sending mail server (SMTP server) are correct in the Remote UI mail server settings. Setting Mail Server If this does not resolve the error, check the status of the mail server.
  • Page 977 3415 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the address and port numbers of the receiving mail server (POP3 server) are correct in the Remote UI mail server settings. Setting Mail Server If this does not resolve the error, check the status of the mail server.
  • Page 978 3416 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the mail server and device secure connection (SSL) settings match. Check the secure connection (SSL) settings in Remote UI. Setting Mail Server Contact the mail server administrator to configure a secure connection (SSL) to the mail server.
  • Page 979 3417 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the mail server and device secure connection (SSL) settings match. Check the secure connection (SSL) settings in Remote UI. Setting Mail Server Contact the mail server administrator to configure a secure connection (SSL) to the mail server.
  • Page 980 3418 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the sending mail server (SMTP server) is correctly configured in the Remote UI mail server settings. Setting Mail Server If this does not resolve the error, check the status of the mail server.
  • Page 981 3419 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the sending account and password are correctly configured in the Remote UI mail server settings. Setting Mail Server If this does not resolve the error, check the status of the mail server.
  • Page 982 3420 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the receiving mail server (POP3 server) is correctly configured in the Remote UI mail server settings. Setting Mail Server If this does not resolve the error, check the status of the mail server.
  • Page 983 3421 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the receiving account and password are correctly configured in the Remote UI mail server settings. Setting Mail Server If this does not resolve the error, check the status of the mail server.
  • Page 984 3422 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the settings on the mail server and the APOP settings on this device match. Check this device's APOP settings in Remote UI. Setting Mail Server Contact the mail server administrator for configuring APOP on the mail server.
  • Page 985 3423 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check if the Remote UI mail server settings are correct. Setting Mail Server If this does not resolve the error, check the status of the mail server. Contact the mail server administrator to check the server settings and status.
  • Page 986 3424 Cause Sending mail failed. What to Do Tap OK on the touch screen to dismiss the error. Specify the correct destination mail address and try again.
  • Page 987 3448 Cause IP address is conflicting. What to Do Tap OK on the touch screen to dismiss the error. Check the network configuration and change the network configuration to prevent a conflict with other network devices. For details on changing the network configuration, refer to the documentation for your network device.
  • Page 988 3451 Cause Failed to communicate with the monitoring service center. What to Do Check the network connection and perform a communication test. For details on changing the network configuration, refer to the documentation for your network device.
  • Page 989 4107 Cause Possible causes include the following. • Received print job for Roll 1 (Upper) while Roll 2 (Lower) is in use. • Received print job for Roll 2 (Lower) while Roll 1 (Upper) is in use. What to Do Tap OK on the touch screen to dismiss the error.
  • Page 990 4111 Cause The media type specified is incompatible with this device. What to Do Tap Stop on the touch screen to stop printing. Check the media type settings, and then try again.
  • Page 991 4112 Cause Received a print job specifying paper feed from the roll unit, but the roll unit use setting is not set to paper feed. What to Do To stop printing, tap OK or Stop on the touch screen. Check the roll unit settings, and then try again. Switching Roll Unit Modes...
  • Page 992 4113 Cause Cannot print borderless for the following reasons. • Printer driver is not set to Fit Roll Paper Width. • Roll paper is not wide enough, or the paper is out of position. What to Do • Stopping printing •...
  • Page 993 4114 Cause The paper position is not suitable for borderless printing. What to Do Tap OK on the touch screen, then reload the paper. Insert the roll paper firmly until it is against the roll holder flange. Loading Rolls on the Roll Holder...
  • Page 994 4116 Cause The paper is loaded askew. What to Do • Reloading paper • Tap Replace the paper and print on the touch screen, then reload the paper. Insert the roll paper firmly until it is against the roll holder flange. Loading Rolls on the Roll Holder •...
  • Page 995 4117 Cause The print job received contains settings not compatible with borderless printing. What to Do • Changing the print job settings • Follow these steps to change the settings of the print job to enable borderless printing. 1. Tap Cancel on the touch screen to stop printing. 2.
  • Page 996 4118 Cause The paper size in the printer cannot be printed borderless. What to Do • Stopping printing • Tap Cancel on the touch screen to stop printing. • Printing with a border • Tap Print with border on the touch screen. Printing with a border is now enabled.
  • Page 997 4119 Cause Cannot print borderless because the paper is out of position. What to Do • Reloading paper • Lift up the release lever and reload the roll paper. Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit (Option) •...
  • Page 998 4120 Cause The print job received specifies a type or width of paper that is not compatible with borderless printing. What to Do • Changing the print job settings • Follow these steps to change the settings of the print job to enable borderless printing. 1.
  • Page 999 4121 Cause Cannot print borderless for the following reasons. • Fit Roll Paper Width is not specified in the printer driver. • Roll paper is not wide enough, or the paper is out of position. What to Do • Stopping printing •...
  • Page 1000 4122 Cause The media type in the printer cannot be printed borderless. What to Do Tap Cancel on the touch screen to stop printing. Note • See the media information list for media types compatible with borderless printing. • Paper Information List 1000...
  • Page 1001 Turn off the power, wait a moment, and then turn it back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. Detailed error codes...
  • Page 1002 Turn off the power, wait a moment, and then turn it back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. Detailed error codes...
  • Page 1003 Turn off the power, wait a moment, and then turn it back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. Detailed error codes...
  • Page 1004 Turn off the power, wait a moment, and then turn it back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. Detailed error codes...
  • Page 1005 Turn off the power, wait a moment, and then turn it back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. Detailed error codes...
  • Page 1006 4900 Cause The printer hard disk is full. What to Do tap Stop to stop printing, and then take the following action. • Cancel the print job in the job queue. • Deleting Print Jobs • Delete unneeded jobs stored in personal boxes. •...
  • Page 1007 4901 Cause The printer hard disk has not been formatted. What to Do Tap OK on the touch screen to begin formatting the hard disk. When formatting is complete, the data on the hard disc will be erased and the printer will automatically restart.

This manual is also suitable for:

Tx-3100Tx-2100Tx-5410Tx-5310Tx-5210

Table of Contents