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Epson WP-4011 User Manual
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Epson WP-4011 User Manual

Epson WP-4011 User Manual

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User's Guide
NPD4579-00 EN

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  • Page 1 User’s Guide NPD4579-00 EN...

  • Page 2: Copyright And Trademarks

    The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.
  • Page 3 WP-4011/4015/4025/4090/4091/4095 User’s Guide Copyright and Trademarks Clarendon, Helvetica, New Century Schoolbook, Optima, Palatino, Stempel Garamond, Times and Univers are registered trademarks of Heidelberger Druckmaschinen AG, which may be registered in certain jurisdictions, exclusively licensed through Linotype Library GmbH, a wholly owned subsidiary of Heidelberger Druckmaschinen Wingdings is a registered trademark of Microsoft Corporation in the United States and other countries.
  • Page 4 OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks. Copyright © 2011 Seiko Epson Corporation. All rights reserved.

  • Page 5: Guidelines

    Wi-Fi Note for WP-4090/WP-4091/WP-4095: For PS3/PCL models, you need to download the software from the Epson’s website. Contact customer support in your region for more details on obtaining the printer driver and system requirements such as supported operating systems. Illustrations used in this guide The illustrations in this guide are from a similar product model.
  • Page 6 WP-4011/4015/4025/4090/4091/4095 User’s Guide Guidelines Cautions must be observed to avoid damage to your equipment. Notes contain important information and useful tips on the operation of the product.

  • Page 7: Safety Instructions

    WP-4011/4015/4025/4090/4091/4095 User’s Guide Safety Instructions Safety Instructions Important Safety Instructions Read all of the instructions in this section before using the product. Also, be sure to follow all warnings and instructions marked on the product. Setting up the product Observe the following when setting up the product: ❏...

  • Page 8: Choosing A Place For The Product

    WP-4011/4015/4025/4090/4091/4095 User’s Guide Safety Instructions ❏ If damage occurs to the plug, replace the cord set or consult a qualified electrician. If there are fuses in the plug, make sure you replace them with fuses of the correct size and rating.

  • Page 9: Using The Product With A Wireless Connection

    WP-4011/4015/4025/4090/4091/4095 User’s Guide Safety Instructions ❏ If you are not going to use the product for a long period, be sure to unplug the power cord from the electrical outlet. ❏ Do not press too hard on the document table when placing the originals.

  • Page 10: Table Of Contents

    WP-4011/4015/4025/4090/4091/4095 User’s Guide Contents Contents Basic printer settings for Mac OS X 10.5 or 10.6 Copyright and Trademarks ........32 Copyright and Trademarks.
  • Page 11 Miscellaneous Printout Problems....94 Contacting Epson Support....124 Incorrect or garbled characters... . . 94 Before Contacting Epson.
  • Page 12 WP-4011/4015/4025/4090/4091/4095 User’s Guide Contents Help for Users in Singapore....126 Help for Users in Thailand....127 Help for Users in Vietnam.

  • Page 13: Getting To Know Your Product

    WP-4011/4015/4025/4090/4091/4095 User’s Guide Getting to Know Your Product Getting to Know Your Product Product Parts Note: The illustrations in this section are from a similar product model. Although they may differ from your actual product, the method of operation is the same.
  • Page 14 WP-4011/4015/4025/4090/4091/4095 User’s Guide Getting to Know Your Product Edge guides Stopper Output tray extension Output tray Edge guides Rear MP tray Feeder guard Ink cartridge slots Front cover Print head...
  • Page 15 WP-4011/4015/4025/4090/4091/4095 User’s Guide Getting to Know Your Product External USB port LAN port Maintenance box Rear unit AC inlet...

  • Page 16: Guide To The Control Panel

    WP-4011/4015/4025/4090/4091/4095 User’s Guide Getting to Know Your Product Guide to the Control Panel Control panel design varies depending on location. Buttons and Lights Buttons Buttons Function Turns the printer on or off. See the Network Guide for more details. Wi-Fi See the Network Guide for details.
  • Page 17 WP-4011/4015/4025/4090/4091/4095 User’s Guide Getting to Know Your Product Lights Function “Status lights” on page 80 &...

  • Page 18: Paper Handling

    You can achieve good results with most types of plain paper. However, coated papers provide superior prints because they absorb less ink. Epson provides special papers that are formulated for the ink used in Epson ink jet printers, and recommends these papers to ensure high-quality results.
  • Page 19 10 * Envelope Envelope #10 * Envelope DL * Envelope C6 * Envelope C4 * Epson Bright White Ink Jet Paper 50 * Epson Matte Paper - Heavyweight Epson Photo Quality Ink Jet Paper Epson Premium Glossy Photo Paper 10 × 15 cm (4 × 6 in.) 13 ×...

  • Page 20: Storing Paper

    The availability of paper varies by location. Storing paper Return unused paper to the original package as soon as you finish printing. When handling special media, Epson recommends storing your prints in a resealable plastic bag. Keep unused paper and prints away from high temperature, humidity, and direct sunlight.
  • Page 21 WP-4011/4015/4025/4090/4091/4095 User’s Guide Paper Handling Pull out the paper cassette. Note: If the output tray has been ejected, close it before pulling out the paper cassette. Slide the edge guides to the sides of the paper cassette. Note: When using Legal-size paper, extend the paper cassette as shown in the illustration.
  • Page 22 ❏ Fan and align the edges of the paper before loading. ❏ For plain paper, do not load paper above the line just under the d arrow mark inside the edge guide. For Epson special media, make sure the number of sheets is less than the limit specified for the media.

  • Page 23: Into The Rear Mp Tray

    WP-4011/4015/4025/4090/4091/4095 User’s Guide Paper Handling Keep the cassette flat and insert it back into the product carefully and slowly. Slide out the output tray and raise the stopper. Note: ❏ After loading paper, set the paper size for each paper source. Paper is fed from the appropriate paper source depending on the setting.
  • Page 24 WP-4011/4015/4025/4090/4091/4095 User’s Guide Paper Handling Slide out the output tray, and raise the stopper. Note: When using Legal-size paper, lower the stopper (*). Pull up the rear MP tray. While holding the feeder guard forward, pinch and slide the edge guide.

  • Page 25: Loading Envelopes

    & ❏ For plain paper, do not load paper above the line just under the d arrow mark inside the edge guide. For Epson special media, make sure the number of sheets is less than the limit specified for the media.
  • Page 26 WP-4011/4015/4025/4090/4091/4095 User’s Guide Paper Handling Slide out the output tray, and raise the stopper. Pull up the rear MP tray. While holding the feeder guard forward, pinch and slide the edge guide.
  • Page 27 WP-4011/4015/4025/4090/4091/4095 User’s Guide Paper Handling Load envelopes short edge first with the flap facing down and at the center of the rear MP tray. Note: ❏ The thickness of envelopes and their ability to fold vary widely. If the total thickness of the stack of envelopes exceeds 10 mm, press down on the envelopes to flatten them before loading.

  • Page 28: Printing

    Note for Windows users: ❏ Your printer driver automatically finds and installs the latest version of the printer driver from Epson’s Web site. Click the Driver Update button in your printer driver’s Maintenance window, and then follow the on-screen instructions. If the button does not appear in the Maintenance window, point at All Programs or Programs in the Windows Start menu, and check in the Epson folder.
  • Page 29 WP-4011/4015/4025/4090/4091/4095 User’s Guide Printing ❏ Windows XP and Server 2003: Click Start, Control Panel, then Printers and Faxes. Then right-click the printer and select Printing Preferences. From the shortcut icon on the taskbar Right-click the printer icon on the taskbar, then select Printer Settings.

  • Page 30: Basic Printing

    The table below lists the settings you should choose for your paper. For this paper Select this paper type setting Plain paper* plain papers Epson Bright White Ink Jet Paper Thick paper* Thick-Paper Epson Ultra Glossy Photo Paper* Epson Ultra Glossy...

  • Page 31: Basic Printer Settings For Windows

    After loading paper, set paper size for each paper source. Paper will be fed from appropriate paper source based on setting. “Paper Size Loaded Setting” on page 74 & When using special Epson paper, refer to the section below. “Introduction to Using, Loading, and Storing Media” on page 18 &...

  • Page 32: Basic Printer Settings For Mac Os X 10.5 Or 10.6

    WP-4011/4015/4025/4090/4091/4095 User’s Guide Printing Select the appropriate Document Size setting. You can also define a custom paper size. For details, see the online help. Select Portrait (tall) or Landscape (wide) to change the orientation of your print. Note: Select Landscape when printing on envelopes.
  • Page 33 WP-4011/4015/4025/4090/4091/4095 User’s Guide Printing Select the printer you are using as the Printer setting, and then make suitable settings. Note: ❏ Select Landscape when printing on envelopes. ❏ Depending on your application, you may not be able to select some of the items in this dialog. If so, click Page...

  • Page 34: Basic Printer Settings For Mac Os X 10.4

    WP-4011/4015/4025/4090/4091/4095 User’s Guide Printing Select Print Settings from the pop-up menu. Make the settings that you want to use to print. See the online help for more details on Print Settings. “Selecting the correct paper type ” on page 30 &...
  • Page 35 WP-4011/4015/4025/4090/4091/4095 User’s Guide Printing Access the Page Setup dialog. “Accessing the printer driver for Mac OS X” on page 29 & Select the printer you are using as the Format for setting and then make suitable settings. Note: Select Landscape when printing on envelopes.

  • Page 36: Canceling Printing

    WP-4011/4015/4025/4090/4091/4095 User’s Guide Printing Select Print Settings from the pop-up menu. Make the settings that you want to use to print. See the online help for more details on Print Settings. “Selecting the correct paper type ” on page 30 &...

  • Page 37: For Mac Os X

    Printing Using EPSON Status Monitor 3 Access the EPSON Status Monitor 3. “Using EPSON Status Monitor 3” on page 84 & Click the Print Queue button. The Windows Spooler appears. Right-click on the job you want to cancel and then select Cancel.
  • Page 38 Note for Windows: Manual 2-sided printing is available only when EPSON Status Monitor 3 is enabled. To enable the status monitor, access the printer driver and click the Maintenance tab followed by the Extended Settings button. In the Extended Settings window, check the Enable EPSON Status Monitor 3 check box.
  • Page 39 Plain paper Legal*, Letter, A4, Executive*, B5, A5*, A6* Thick paper Letter*, A4* Epson Bright White Ink Jet Paper * Manual 2-sided printing only. Note: ❏ Only use papers that are suitable for 2-sided printing. Otherwise, the print quality may deteriorate.
  • Page 40 WP-4011/4015/4025/4090/4091/4095 User’s Guide Printing Printer settings for Windows Make adjustments to basic settings. “Basic printer settings for Windows” on page 31 & Select 2-Sided Printing check box. Note: When using automatic printing, make sure the Auto check box is checked.
  • Page 41 WP-4011/4015/4025/4090/4091/4095 User’s Guide Printing Click Settings to open the 2-Sided Printing Settings window. To print folded booklets using the 2-sided printing option, select the Booklet check box, and choose Center Binding or Side Binding. Note: Center Binding is not available with manual printing.
  • Page 42 WP-4011/4015/4025/4090/4091/4095 User’s Guide Printing Choose mm or inch as the Unit setting. Then specify the width of the binding margin. Portrait Landscape * : Folding edge ** : Margin When folded booklets are printed using the 2-sided printing option, a margin of the specified width will appear on both sides of the fold.
  • Page 43 WP-4011/4015/4025/4090/4091/4095 User’s Guide Printing Select one of the Select Document Type settings. This automatically adjusts Print Density and Increase Ink Drying Time. Note: If you are printing high-density data, such as graphs, we recommend adjusting settings manually. Click OK to return to the Main window.
  • Page 44 WP-4011/4015/4025/4090/4091/4095 User’s Guide Printing Select Two-sided Printing Settings from the pop-up menu. Select Long-Edge binding or Short-Edge binding from the Two-sided Printing pop-up menu. Select one of the Document Type settings. This automatically adjusts Print Density and Increased Ink Drying Time.

  • Page 45: Fit To Page Printing

    WP-4011/4015/4025/4090/4091/4095 User’s Guide Printing Select Two-sided Printing Settings from the pop-up menu. Select Long-Edge binding or Short-Edge binding from the Two-sided Printing pop-up menu. Select one of the Document Type settings. This automatically adjusts Print Density and Increased Ink Drying Time.
  • Page 46 WP-4011/4015/4025/4090/4091/4095 User’s Guide Printing Fit to Page printing automatically resizes your page to the paper size you select. You can also resize your page manually. Printer settings for Windows Make adjustments to basic settings. “Basic printer settings for Windows” on page 31 &...
  • Page 47 WP-4011/4015/4025/4090/4091/4095 User’s Guide Printing Click OK to close the printer settings window. After completing the steps above, print one test copy and examine the results before printing an entire job. Printer settings for Mac OS X 10.5 or 10.6 Make adjustments to basic settings.

  • Page 48: Pages Per Sheet Printing

    WP-4011/4015/4025/4090/4091/4095 User’s Guide Printing Select Paper Handling from the pop-up menu. Select Scale to fit paper size as the Destination Paper Size. Select the appropriate paper size from the pop-up menu. Click Print to start printing. Pages Per Sheet Printing Pages Per Sheet printing allows you to print two or four pages on single sheets of paper.
  • Page 49 WP-4011/4015/4025/4090/4091/4095 User’s Guide Printing Select 2-Up or 4-Up as Multi-Page. Click Page Order button to open the Page Order Settings window. Select from the following settings. Page Order Allows you to specify the order in which the pages will be printed on the sheet of paper.
  • Page 50 WP-4011/4015/4025/4090/4091/4095 User’s Guide Printing Click OK to return to the Main window. Click OK to close the printer settings window. After completing the steps above, print one test copy and examine the results before printing an entire job. Printer settings for Mac OS X 10.5 or 10.6 Make adjustments to basic settings.

  • Page 51: Poster Printing (For Windows Only)

    WP-4011/4015/4025/4090/4091/4095 User’s Guide Printing Printer settings for Mac OS X 10.4 Make adjustments to basic settings. “Basic printer settings for Mac OS X 10.4” on page 34 & Select Layout from the pop-up menu. Select from the following settings: Pages per Sheet Prints multiple pages of your document on a single sheet of paper.
  • Page 52 WP-4011/4015/4025/4090/4091/4095 User’s Guide Printing Note: This feature is not available for Mac OS X. Printer settings Make adjustments to basic settings. “Basic printer settings for Windows” on page 31 & Select 2x1 Poster, 2x2 Poster, 3x3 Poster, or 4x4 Poster as Multi-Page.
  • Page 53 WP-4011/4015/4025/4090/4091/4095 User’s Guide Printing Click Settings to adjust the way your poster will be printed. The Poster Settings window opens. Make the following settings: Print Cutting Prints guide lines for cutting. Guides Overlapping Slightly overlaps the panels and prints alignment markers so that the panels can be Alignment aligned more precisely.
  • Page 54 WP-4011/4015/4025/4090/4091/4095 User’s Guide Printing How to make a poster from your prints The following is an example of how to create a poster with 2x2 Poster selected for Multi-Page and Overlapping Alignment Marks selected for Print Cutting Guides. Cut off the margin of Sheet 1 along a vertical line through the center of the top and bottom cross-marks:...

  • Page 55: Watermark Printing (For Windows Only)

    WP-4011/4015/4025/4090/4091/4095 User’s Guide Printing Align the edges of the paper using the alignment markers and tape them together from the back: Repeat the instructions from step 1 to step 4 to tape Sheets 3 and 4 together. Repeat the instructions from step 1 to step 4 to tape the top and bottom edges of the paper: Cut off the remaining margins.
  • Page 56 WP-4011/4015/4025/4090/4091/4095 User’s Guide Printing Printing the watermark Make adjustments to basic settings. “Basic printer settings for Windows” on page 31 & Click the More Options tab, choose the desired watermark from the Watermark list, then click Settings. If you want to create your own watermark, see the online help.

  • Page 57: Sharing Your Printer

    Using the PostScript Printer Driver and the PCL6 Printer Driver For PS3/PCL models, you need to download the software from the Epson’s website. Contact customer support in your region for more details on obtaining the printer drivers and system requirements such as supported operating systems.

  • Page 58: Installing Option

    WP-4011/4015/4025/4090/4091/4095 User’s Guide Installing Option Installing Option 250-Sheet Paper Cassette Unit Installing the paper cassette unit Follow the steps below to install the paper cassette unit. Turn the product off and unplug the power cord and all the interface cables.

  • Page 59: Uninstalling The Cassette Unit

    WP-4011/4015/4025/4090/4091/4095 User’s Guide Installing Option Align the corners of the product and the unit, then lower the product gently onto the unit so that the connector and two pins on the top of the unit fit into the terminal and the holes on the bottom of the product respectively.

  • Page 60: Replacing Consumables

    For Windows Note: ❏ Epson cannot guarantee the quality or reliability of non-genuine ink. If non-genuine ink cartridges are installed, the ink cartridge status may not be displayed. ❏ When an ink cartridge is running low, the Low Ink Reminder screen automatically appears. You can also check the ink cartridge status from this screen.
  • Page 61 This is because a mixture of color inks is used to create black. ❏ If EPSON Status Monitor 3 does not appear, access the printer driver and click the Maintenance tab and then the Extended Settings button. In the Extended Settings window, check the Enable EPSON Status Monitor 3 check box.

  • Page 62: Precautions On Ink Cartridge Replacement

    Click the EPSON Status Monitor button. The EPSON Status Monitor appears. Note: ❏ The graphic displays the ink cartridge status when EPSON Status Monitor was first opened. To update the ink cartridge status, click Update. ❏ Epson cannot guarantee the quality or reliability of non-genuine ink. If non-genuine ink cartridges are installed, the ink cartridge status may not be displayed.

  • Page 63: Replacing An Ink Cartridge

    ❏ For maximum ink efficiency, only remove an ink cartridge when you are ready to replace it. Ink cartridges with low ink status may not be used when reinserted. ❏ Other products not manufactured by Epson may cause damage that is not covered by Epson’s warranties, and under certain circumstances, may cause erratic printer behavior.
  • Page 64 WP-4011/4015/4025/4090/4091/4095 User’s Guide Replacing Consumables Open the front cover. Push the ink cartridge that you want to replace and then grip the handle of the cartridge to pull it out of the printer. Dispose of the used cartridge properly. Do not take the used cartridge apart or try to refill it.

  • Page 65: Maintenance Box

    Read all of the instructions in this section before replacing the maintenance box. ❏ Epson recommends the use of a genuine Epson maintenance box. The use of a non-genuine maintenance box may cause damage that is not covered by Epson’s warranties, and under certain circumstances, may cause erratic printer behavior.

  • Page 66: Replacing A Maintenance Box

    WP-4011/4015/4025/4090/4091/4095 User’s Guide Replacing Consumables ❏ Do not tilt the used maintenance box until it is placed in the plastic bag provided. ❏ Do not reuse a maintenance box which has been removed and left detached for a long period.
  • Page 67 WP-4011/4015/4025/4090/4091/4095 User’s Guide Replacing Consumables Insert the maintenance box into place as far as it will go. Push the button on either side of the rear unit at the same time, and then reattach the unit. Press the B button or the I button.

  • Page 68: Maintaining Your Printer And Software

    Make sure that no lights are indicating errors. Make sure that A4-size paper is loaded in the rear MP tray or the paper cassette. Access the Epson Printer Utility 4 dialog. “Accessing the printer driver for Mac OS X” on page 29 &...

  • Page 69: Using The Printer Buttons

    WP-4011/4015/4025/4090/4091/4095 User’s Guide Maintaining Your Printer and Software Using the printer buttons Follow the steps below to check the print head nozzles using the printer buttons. Make sure that no lights are indicating errors. Turn off the printer. Make sure that A4-size paper is loaded in the paper cassette.

  • Page 70: Using The Head Cleaning Utility For Windows

    Follow the steps below to clean the print head using the Head Cleaning utility. Make sure that no lights are indicating errors. Access the Epson Printer Utility 4. “Accessing the printer driver for Mac OS X” on page 29 &...

  • Page 71: Using The Printer Buttons

    WP-4011/4015/4025/4090/4091/4095 User’s Guide Maintaining Your Printer and Software Click the Head Cleaning button. Follow the on-screen instructions. Caution: Do not open the front cover or turn off the printer during head cleaning. Note: ❏ To maintain print quality, we recommend printing a few pages on a regular basis.

  • Page 72: Aligning The Print Head

    ❏ If print quality has not improved after repeating this procedure about four times, turn the printer off and wait for at least six hours. Then run the nozzle check again and repeat the head cleaning if necessary. If print quality has still not improved, contact Epson support. Aligning the Print Head If you notice a misalignment of vertical lines or horizontal banding, you may be able to solve this problem by using the Print Head Alignment utility in your printer driver.

  • Page 73: Making Printer Settings

    If you have installed the printer driver, you can make various printer settings from your computer using the setting utility. Note: For PS3/PCL models, you need to download the software from the Epson’s website. Power Off Timer Setting The printer turns off automatically if no operations are performed for the selected period after it enters sleep mode.

  • Page 74: Paper Size Loaded Setting

    User’s Guide Maintaining Your Printer and Software For Mac OS X Access the Epson Printer Utility 4 dialog box. “Accessing the printer driver for Mac OS X” on page 29 & Click the Printer Settings button. The Printer Settings screen appears.

  • Page 75: Cleaning The Printer

    WP-4011/4015/4025/4090/4091/4095 User’s Guide Maintaining Your Printer and Software Cleaning the Printer Cleaning the exterior of the printer To keep your printer operating at its best, clean it thoroughly several times a year by using the following instructions. Caution: Never use alcohol or thinner to clean the printer. These chemicals can damage the printer.

  • Page 76: Checking And Installing Your Software

    ❏ Be sure to remove the protective materials from the printer before using it again. Checking and Installing Your Software Checking the software installed on your computer To use the functions described in this User’s Guide, you need to install the following software. ❏ Epson Driver and Utilities ❏ Epson Event Manager...

  • Page 77: Installing The Software

    Check the list of currently installed programs. For Mac OS X Double-click Macintosh HD. Double-click the Epson Software folder in the Applications folder and check the contents. Note: ❏ The Applications folder contains software provided by third parties. ❏ To check that the printer driver is installed, click System Preferences on the Apple menu and then click Print & Fax.
  • Page 78 WP-4011/4015/4025/4090/4091/4095 User’s Guide Maintaining Your Printer and Software Turn off the product. Disconnect the product’s interface cable from your computer. Do one of the following. Windows 7, Vista, and Server 2008: Click the start button and select Control Panel. Windows XP and Server 2003: Click Start and select Control Panel.

  • Page 79: For Mac Os X

    ❏ Depending on the application, the Installer may be separated from the Uninstaller. Quit all running applications. Double-click the Uninstall Center icon in the Epson folder in your Mac OS X hard drive. Select the check boxes for the software you want to uninstall, such as your product’s driver and the application, from the list displayed.

  • Page 80: Troubleshooting

    WP-4011/4015/4025/4090/4091/4095 User’s Guide Troubleshooting Troubleshooting Diagnosing the Problem Troubleshooting printer problems is best handled in two steps: first diagnose the problem, then apply likely solutions until the problem is fixed. The information that you need to diagnose and solve most common problems is provided by online problem solving, the control panel, the status monitor, or by running a printer operation check.
  • Page 81 WP-4011/4015/4025/4090/4091/4095 User’s Guide Troubleshooting Lights Problem and solution Paper out No paper is loaded. Load paper into the rear MP tray or the paper cassette, and then press the b button. The printer resumes printing and the light goes out.
  • Page 82 WP-4011/4015/4025/4090/4091/4095 User’s Guide Troubleshooting Lights Problem and solution Insufficient printer memory (for PS3/PCL models only) Not enough memory in the printer to continue Not enough memory in the printer to complete printing. the current print job. Press the b button to cancel the current job.

  • Page 83: Status Monitor

    Note for Windows users: If EPSON Status Monitor 3 does not appear, access the printer driver and click the Maintenance tab and then the Extended Settings button. In the Extended Settings window, check the Enable EPSON Status Monitor 3 check box.

  • Page 84: Checking Printer Status

    ❏ Double-click the printer shortcut icon on your Windows taskbar. To add a shortcut icon to the taskbar, see the following section: “From the shortcut icon on the taskbar” on page 29 & ❏ Open the printer driver, click the Maintenance tab, then click the EPSON Status Monitor 3 button.
  • Page 85 When you access EPSON Status Monitor 3, the following window appears: Note: ❏ If EPSON Status Monitor 3 does not appear, access the printer driver and click the Maintenance tab and then the Extended Settings button. In the Extended Settings window, check the Enable EPSON Status Monitor 3 check box.

  • Page 86: For Mac Os X

    ❏ Print Queue: You can view Windows Spooler by clicking Print Queue. If a problem occurs during printing, EPSON Status Monitor 3 will pop up and display an error message. For more information, click Technical Support to access the online User’s Guide.
  • Page 87 EPSON Status Monitor will lead you step by step through the ink cartridge or maintenance box replacement procedure. You can also use this utility to check the ink cartridge status before printing. EPSON Status Monitor displays the ink cartridge status at the time it was opened. To update the ink cartridge status, click Update.

  • Page 88: The Paper Jams

    WP-4011/4015/4025/4090/4091/4095 User’s Guide Troubleshooting The Paper Jams Warning: Never touch the buttons on the control panel while your hand is inside the printer. Check the lights on the printer first to diagnose the problem. “Status lights” on page 80 &...

  • Page 89: Removing Jammed Paper From The Front Cover And The Output Tray

    WP-4011/4015/4025/4090/4091/4095 User’s Guide Troubleshooting Push the button on either side of the rear unit at the same time, and then reattach the unit. Removing jammed paper from the front cover and the output tray Open the front cover. Remove all of the paper inside, including any torn pieces.

  • Page 90: Removing Jammed Paper From The Paper Cassette(S)

    WP-4011/4015/4025/4090/4091/4095 User’s Guide Troubleshooting Removing jammed paper from the paper cassette(s) Note: The illustrations in this section show how to remove jammed paper from paper cassette 1. When removing jammed paper from paper cassette 2, repeat the instructions described below.

  • Page 91: Preventing Paper Jams

    ❏ For plain paper, do not load paper above the line just under the H or c arrow mark inside the edge guide. For Epson special media, make sure the number of sheets is less than the limit specified for the media.

  • Page 92: Print Quality Problems

    WP-4011/4015/4025/4090/4091/4095 User’s Guide Troubleshooting Print Quality Problems If you are having print quality problems, then compare it with the illustrations below. Click the caption under the illustration that best resembles your prints. Good sample Good sample “Vertical banding or misalignment” on “Horizontal banding”...

  • Page 93: Vertical Banding Or Misalignment

    Troubleshooting ❏ For best results, use up ink cartridge within six months of opening the package. ❏ Try to use genuine Epson ink cartridges. ❏ Check the H light. If the light is flashing, replace the appropriate ink cartridge. “Replacing an ink cartridge” on page 63 &...

  • Page 94: Blurry Or Smeared Print

    “Paper” on page 104 & ❏ Try to use genuine Epson ink cartridges. ❏ Make sure the printer is on a flat, stable surface that extends beyond the base in all directions. The printer will not operate properly if it is tilted.

  • Page 95: Incorrect Margins

    WP-4011/4015/4025/4090/4091/4095 User’s Guide Troubleshooting Incorrect margins ❏ Check the margin settings in your application. Make sure that the margins are within the printable area of the page. “Printable area” on page 108 & ❏ Make sure the printer driver settings are appropriate for the paper size you are using.

  • Page 96: Printed Side Is Smeared Or Scuffed

    WP-4011/4015/4025/4090/4091/4095 User’s Guide Troubleshooting “Running a printer operation check” on page 83 & Printed side is smeared or scuffed ❏ If the paper is curled toward the printable side, flatten it or curl it slightly in the opposite direction. ❏ For Windows, clear the High Speed check box from the More Options window in your printer driver. See the online help for details.

  • Page 97: Paper Does Not Feed Correctly

    ❏ For plain paper, do not load paper above the line just under the H or c arrow mark inside the edge guide. For Epson special media, make sure the number of sheets is less than the limit specified for the media.

  • Page 98: Paper Is Improperly Loaded

    WP-4011/4015/4025/4090/4091/4095 User’s Guide Troubleshooting ❏ If too many copies of a file are being printed, check the Copies setting in your printer driver as follows, and also check in your application. For Windows, check the Copies setting on the Main window.

  • Page 99: The Ink Light Is Flashing Or Is On After You Replace The Cartridge

    WP-4011/4015/4025/4090/4091/4095 User’s Guide Troubleshooting ❏ If you are connecting the printer to your computer via a USB hub, connect the printer to the first-tier hub from your computer. If the printer driver is still not recognized on your computer, try to directly connect the printer to your computer without the USB hub.

  • Page 100: Increasing The Print Speed (For Windows Only)

    WP-4011/4015/4025/4090/4091/4095 User’s Guide Troubleshooting Increasing the Print Speed (For Windows Only) Print speed may be increased by selecting certain settings in the Extended Settings window when the printing speed is slow. Click the Extended Settings button on your printer driver’s Maintenance window.

  • Page 101: Other Problem

    WP-4011/4015/4025/4090/4091/4095 User’s Guide Troubleshooting The following dialog box appears. Select the following check boxes and print speed may be increased. ❏ High Speed Copies ❏ Always spool RAW datatype ❏ Page Rendering Mode ❏ Print as Bitmap For more details on each item, see the online help.
  • Page 102 WP-4011/4015/4025/4090/4091/4095 User’s Guide Troubleshooting For Windows, select the Quiet Mode check box in the Main window of your printer driver. For Mac OS X 10.5 or later, select On from the Quiet Mode. To display the Quiet Mode, click through the following menus: System Preferences, Print &...

  • Page 103: Product Information

    T6784 T7034 Note: ❏ Not all cartridges are available in all regions. ❏ For WP-4015/WP-4095, Epson recommends the T701 or T702 ink cartridges. ❏ For WP-4025, Epson recommends the T702 or T703 ink cartridges. Color Black, Cyan, Magenta, Yellow Cartridge life For best results, use up ink cartridge within six months of opening the package.

  • Page 104: Maintenance Box

    Epson offers specially-designed paper and other print media for all your printing needs. Note: ❏ The availability of paper varies by location. ❏ You can find the part numbers for the following Epson special papers on the Epson support Web site. “Technical Support Web Site” on page 124 &...

  • Page 105: 250-Sheet Paper Cassette Unit/Pxbacu1

    10 × 15 cm (4 × 6 in.), 13 × 18 cm (5 × 7 in.) Epson Matte Paper - Heavyweight Epson Photo Quality Ink Jet Paper Option 250-Sheet Paper Cassette Unit/PXBACU1 You can use the following 250-Sheet Paper Cassette Unit/PXBACU1.

  • Page 106: Technical Specifications

    Note: ❏ Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot attest to the quality of any non-Epson brand or type of paper. Always test samples of paper stock before purchasing large quantities or printing large jobs.
  • Page 107 16:9 wide size (102 × 181 mm) 100 × 148 mm Letter 8 1/2 × 11 in. Legal 8 1/2 × 14 in. Paper types Plain paper or special paper distributed by Epson Thickness 0.08 to 0.11 mm (0.003 to 0.004 in.) (for plain paper) Weight 64 g/m²...
  • Page 108 WP-4011/4015/4025/4090/4091/4095 User’s Guide Product Information Printable area Highlighted portions show printable area. Single sheets: Envelopes: Minimum margin Media type Single sheets Envelopes 3.0 mm (0.12 in.) 3.0 mm (0.12 in.) 3.0 mm (0.12 in.) 5.0 mm (0.20 in.) *1 3.0 mm (0.12 in.) 3.0 mm (0.12 in.) *2...

  • Page 109: Network Interface Specification

    WP-4011/4015/4025/4090/4091/4095 User’s Guide Product Information Network Interface Specification Wi-Fi is available only with the WP-4025. Wi-Fi Standard: IEEE 802.11b/g/n Security: WEP (64/128bit) WPA-PSK (TKIP/AES) Frequency Band: 2.4 GHz Communication Mode: Infrastructure mode, Ad hoc mode Ethernet Standard: Ethernet 100BASE-TX/10BASE-T *1 Complies with either IEEE 802.11b/g/n or IEEE 802.11b/g depending on location of purchase.
  • Page 110 WP-4011/4015/4025/4090/4091/4095 User’s Guide Product Information Power consumption Printing Approx. 22 W (ISO/IEC24712) Approx. 5.0 W Ready mode Approx. 2.2 W Sleep mode Power off Approx. 0.3 W WP-4025 100-240 V Model Input voltage range 90 to 264 V 50 to 60 Hz Rated frequency range 49.5 to 60.5 Hz...

  • Page 111: Environmental

    Manufacture: Marvell Semiconductor Inc. Type: SP88W8786-MD0-2C2T00 This product conforms to Part 15 of the FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product.

  • Page 112: Interface

    Product Information For European users: We, Seiko Epson Corporation, hereby declare that the equipment Model B491B is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. For use only in Ireland, UK, Austria, Germany, Liechtenstein, Switzerland, France, Belgium, Luxemburg, Netherlands, Italy, Portugal, Spain, Denmark, Finland, Norway, Sweden, Iceland, Cyprus, Greece, Slovenia, Bulgaria, Czech, Estonia, Hungary, Latvia, Lithuania, Poland, Romania, Slovakia, and Malta.
  • Page 113 WP-4011/4015/4025/4090/4091/4095 User’s Guide Product Information PS 3 mode Font Name Albertus, Albertus Italic, Albertus Light AntiqueOlive Roman, AntiqueOlive Italic, AntiqueOlive Bold, AntiqueOlive Compact Apple Chancery ITC AvantGarde Gothic Book, ITC AvantGarde Gothic Book Oblique, ITC AvantGarde Gothic Demi, ITC AvantGarde Gothic Demi...
  • Page 114 WP-4011/4015/4025/4090/4091/4095 User’s Guide Product Information Font Name Oxford Palatino Roman, Palatino Italic, Palatino Bold, Palatino Bold Italic Stempel Garamond Roman, Stempel Garamond Italic, Stempel Garamond Bold, Stempel Garamond Bold Italic Symbol Tekton Times Roman, Times Italic, Times Bold, Times Bold Italic...
  • Page 115 WP-4011/4015/4025/4090/4091/4095 User’s Guide Product Information Font Name Family HP Equivalent David BT Medium, Bold David Narkis Tam BT Medium, Bold Narkis Swiss 721 SWM Medium, Bold, Italic, Bold Italic Arial Dutch 801 SWM Medium, Bold, Italic, Bold Italic Times New...
  • Page 116 WP-4011/4015/4025/4090/4091/4095 User’s Guide Product Information Scalable font Font Name Symbol Set FixedPitch 810 FixedPitch 810 Bold FixedPitch 810 Italic FixedPitch 810 Bold Italic FixedPitch 850 Regular FixedPitch 850 Bold FixedPitch 850 Italic FixedPitch 810 Dark FixedPitch 810 Dark Bold FixedPitch 810 Dark Italic...
  • Page 117 WP-4011/4015/4025/4090/4091/4095 User’s Guide Product Information Font Name Symbol Set Incised 901 Italic Aldine 430 Aldine 430 Bold Aldine 430 Italic Aldine 430 Bold Italic Calligraphic 401 Flareserif 821 Medium Flareserif 821ExtraBold Swiss 721 SWM Swiss 721 SWM Bold Swiss 721 SWM Italic...
  • Page 118 WP-4011/4015/4025/4090/4091/4095 User’s Guide Product Information Font Name Symbol Set Geometric 711 SWA Bold Italic Revival 711 Light SWA Revival 711 Demi SWA Bold Revival 711 Light SWA Italic Revival 711 Demi SWA Bold Italic Century 702 SWA Century 702 SWA Bold...

  • Page 119: Symbol Sets

    WP-4011/4015/4025/4090/4091/4095 User’s Guide Product Information Bitmap font Font Name Symbol Set Line Printer Symbol sets Introduction to symbol sets Your printer can access a variety of symbol sets. Many of these symbol sets differ only in the international characters specific to each language.
  • Page 120 WP-4011/4015/4025/4090/4091/4095 User’s Guide Product Information Available typefaces Symbol set name: PcBlt775 (26U) Pc1004 (9J) 19 Typefaces FixedPitch 810 WiBALT (19L) DeskTop (7J) Dutch 801 Swiss 742 PsText (10J) Windows (9U) FixedPitch 850 McText (12J) MsPublishi (6J) PiFont (15U) VeMath (6M)
  • Page 121 WP-4011/4015/4025/4090/4091/4095 User’s Guide Product Information Available typefaces Symbol set name: Arabic8 (8V) HPWARA (9V) Koufi BT PC-864, Arabic (10V) Naskh BT Ryadh BT Symbol SWA Symbol (19M) Symbol SWM More WingBats SWM Wingdings (579L) Ding Dings SWA ZapfDingbats (14L) OCR A (0O)
  • Page 122 WP-4011/4015/4025/4090/4091/4095 User’s Guide Product Information Symbol Set Name Attribute Font Classification ASCII ISO United Kingdom ISO French ISO German Legal ISO 8859-2 Latin 2 ISO Spanish Roman-9 PS Math ISO 8859-9 Latin 5 Windows 3.1 Latin 5 Microsoft Publishing ISO 8859/10 Latin 6...
  • Page 123 WP-4011/4015/4025/4090/4091/4095 User’s Guide Product Information Symbol Set Name Attribute Font Classification PC852 Unicode 3.0 WBALT Windows 3.1 Latin 1 PC-755 Wingdings 18540 Symbol ZapfDigbats PC-866, Cyrillic Greek8 Windows Greek Windows Cyrillic PC-851, Greek ISO 8859/5 Cyrillic PC-8, Greek ISO 8859/7 Greek...

  • Page 124: Where To Get Help

    Depending on the product, the dial list data for fax and/or network settings may be stored in the product’s memory. Due to breakdown or repair of a product, data and/or settings may be lost. Epson shall not be responsible for the loss of any data, for backing up or recovering data and/or settings even during a warranty period.

  • Page 125: Help For Users In Europe

    User’s Guide Where To Get Help Help for Users in Europe Check your Pan-European Warranty Document for information on how to contact Epson support. Help for Users in Taiwan Contacts for information, support, and services are: World Wide Web (http://www.epson.com.tw) Information on product specifications, drivers for download, and products enquiry are available.

  • Page 126: Help For Users In Australia

    Epson Helpdesk Epson Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in installing, configuring and operating your Epson product. Our Pre-sales Helpdesk staff can provide literature on new Epson products and advise where the nearest dealer or service agent is located.

  • Page 127: Help For Users In Thailand

    Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), Sales Enquiries, and Technical Support via e-mail are available. Epson HelpDesk (Phone: (65) 6586 3111) Our HelpDesk team can help you with the following over the phone: ❏ Sales enquiries and product information ❏...
  • Page 128 WP-4011/4015/4025/4090/4091/4095 User’s Guide Where To Get Help World Wide Web (http://www.epson.co.id) ❏ Information on product specifications, drivers for download ❏ Frequently Asked Questions (FAQ), Sales Enquiries, questions through e-mail Epson Hotline ❏ Sales enquiries and product information ❏ Technical support...

  • Page 129: Help For Users In Hong Kong

    To obtain technical support as well as other after-sales services, users are welcome to contact Epson Hong Kong Limited. Internet Home Page Epson Hong Kong has established a local home page in both Chinese and English on the Internet to provide users with the following information: ❏ Product information ❏...

  • Page 130: Help For Users In India

    603-56288333 Help for Users in India Contacts for information, support, and services are: World Wide Web (http://www.epson.co.in) Information on product specifications, drivers for download, and products enquiry are available. Epson India Head Office - Bangalore Phone: 080-30515000 Fax: 30515005 Epson India Regional Offices:...

  • Page 131: Help For Users In The Philippines

    For Service (CDMA & Mobile Users) - 3900 1600 (9AM - 6PM) Prefix local STD code Help for Users in the Philippines To obtain technical support as well as other after sales services, users are welcome to contact the Epson Philippines Corporation at the telephone and fax numbers and e-mail address below:...
  • Page 132 WP-4011/4015/4025/4090/4091/4095 User’s Guide Index Index PS 3 mode..................113 2-Sided Printing................37 Head cleaning Mac OS X..................70 printer buttons................71 Aligning print head................72 Windows..................70 Help Epson..................124 Horizontal banding................92 Banding..................92, 93 Blank pages..................95 Blurry prints..................94 Buttons Incorrect characters................94 control panel................16 checking ink cartridge status in Mac OS X......61 checking ink cartridge status in Windows......60...
  • Page 133 96 solving..................124 Pages per sheet printing..............48 Product Paper parts....................13 Epson special paper..............18 PS 3 mode..................113 feeding problems................97 jams....................88 loading..................20 loading capacity.............18, 20 , 23 printable area................108 Rear MP tray selecting type................30 loading..................23...
  • Page 134 WP-4011/4015/4025/4090/4091/4095 User’s Guide Index Watermark printing...............55 Windows accessing printer settings............28 checking printer status...............84 managing print jobs..............84 status monitor................84...

This manual is also suitable for:

Wp-4015Wp-4025Wp-4090Wp-4091Wp-4095

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