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Yealink CP960 Conference Telephone
Quick User Guide
This guide covers the basic features and operation of the
Yealink model CP960 Conference telephone. For more
information including a video tutorial, please visit the
Star2Star Knowledge Base at knowledge.star2star.com
Note that these instructions cover the operation of this
phone on both the StarCloud and StarCloud+ Systems.
Copyright 2019, Star2Star Communications, LLC. Star2Star and StarSystem are
registered trademarks of Star2Star Communications
V 1.01 9-16-19
Introduction:
The Yealink CP960 is a full-featured conference
telephone, ideal for use in small to mid-size conference
rooms. The phone has three built-in microphones,
providing clear audio pickup of all participants within a
20' radius. For larger rooms, Yealink offers an external
wireless microphone kit that includes two rechargeable
wireless microphones and a charger.
The Touchscreen
Display:
The CP960 operates
much like a smartphone,
using a large color touch-
screen on the front of
the unit. There are two
main screens: the Idle
Display and the Speed
Dial screen. The idle
display contains a clock
and a group of icons to
control the phone, as
shown here.
The Speed Dial Screen:
The Speed Dial screen
lets you quickly choose
and dial a number from
a list of frequently-called
numbers. To see the
speed dial screen, swipe
your finger right from the
idle screen.
To dial a number from
the speed dial screen,
select one or more
numbers from the list,
and then press the green
Dial icon.
If you select more than one number before pressing the
dial button, the phone will create a conference call using
the selected numbers.
Control Center Screen:
Swipe down from the top
of the screen to view the
Control Center screen.
The slider at the top of the
screen adjusts the screen
brightness.
The top half of the screen
provides access to fre-
quently-used features such
as Do Not Disturb (DND),
Auto Answer, Muting, and
Silence.
The lower half displays
notification messages.
The Clear button removes
messages from the display.
Swipe up from the bottom
to return to the previous
screen.
Connections:
The CP960 provides connections for audio out, optional
Idle Screen
wired external microphones, a USB 2.0 MIcro-B connec-
tion, two full-size USB 2.0 ports, and a 10/100 Ethernet
network connection. The CP960 also provides a Blue-
tooth 4.0 connection for pairing with a mobile phone.
Adjusting the Volume:
Tap the
is idle or ringing to adjust the ringer volume. Tap
during a call to adjust the receiver volume.
To Make a Call:
Press the green
and dial the desired number.
Answering Incoming Calls:
Touch the on-screen Answer icon while the phone is
Speed Dial Screen
ringing.
Ending a Call:
Tap the End Call icon on the screen.
Control Center Screen
or
icons below the screen when the phone
TALK button. Listen for a dial tone,
or
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Summary of Contents for Yealink CP960
- Page 1 Control Center screen. providing clear audio pickup of all participants within a The slider at the top of the 20’ radius. For larger rooms, Yealink offers an external screen adjusts the screen wireless microphone kit that includes two rechargeable brightness.
- Page 2 Muting a Call: Conference Calling: • Tap Far Mute to mute the participant. The muted participant can hear everyone, but other parties on You can disable the phone’s microphone to consult privately You can conduct conference calls with up to five parties the call can’t hear the muted participant.