1. Precautions 1. Precautions 1-1. Safety Precautions Follow these safety, servicing and ESD precautions to prevent damage and to protect against potential hazards such as electrical shock. 1-1-1. Warnings For continued safety, do not attempt to modify the circuit board. Disconnect the AC power and DC power jack before servicing.
1. Precautions 1. Precautions 1-2. Servicing Precautions An electrolytic capacitor installed with the wrong polarity might explode. WARNING Before servicing units covered by this service manual, read and follow the Safety Precautions section of this manual. CAUTION If unforeseen circumstances create conflict between the following servicing precautions and any of the safety precautions, always follow the safety precautions.
1. Precautions 1. Precautions 1-3. Static Electricity Precautions Some semiconductor (solid state) devices can be easily damaged by static electricity. Such components are commonly called Electrostatically Sensitive Devices (ESD). Examples of typical ESD are integrated circuits and some field-effect transistors. The following techniques will reduce the incidence of component damage caused by static electricity. Immediately before handling any semiconductor components or assemblies, drain the electrostatic charge from your body by touching a known earth ground.
1. Precautions 1-4. Installation Precautions For safety reasons, more than a people are required for carrying the product. Keep the power cord away from any heat emitting devices, as a melted covering may cause fire or electric shock. Do not place the product in areas with poor ventilation such as a bookshelf or closet. The increased internal temperature may cause fire.
2. Product specifications 2. Product specifications 2-4. Detail Factory Option 2-4-1. TC301 If you replace the main board with new one, please change the factory option as well. The options you must change are “Type”. Model Name T19C301 T22C301 T24C301 Vendor Panel CODE...
2. Product specifications 2. Product specifications 2-4-2. TC350 If you replace the main board with new one, please change the factory option as well. The options you must change are “Type”. Model Name T19C350 T22C350 T23/24C350 T24/27C350 23:SDC 24:AUO Vendor 23.6:CMI 27:CMI 23: BN07-01232A...
2. Product specifications 2. Product specifications 2-4-3. TC370 If you replace the main board with new one, please change the factory option as well. The options you must change are “Type”. Model Name T23C370 T24C370 T27C370 Vendor Panel CODE BN07-01224A BN07-01304A BN07-01305A SPEC...
2. Product specifications 2. Product specifications 2-4-4. TC550 If you replace the main board with new one, please change the factory option as well. The options you must change are “Type”. Model Name T24C550 Vendor Panel CODE BN07-01083A SPEC M236HGE-L20 Vendor SEMCO Adapter...
2. Product specifications 2. Product specifications 2-4-5. TC730 If you replace the main board with new one, please change the factory option as well. The options you must change are “Type”. Model Name T27C730 Vendor Panel CODE BN07-01241A SPEC M270HVN02.0 Vendor SEMCO Adapter...
[CHINA] BN68-04796F [SE.SW ASIA/MEA] BN68-04796L [EU] BN68-003548D [CIS] Warranty card BN68-1925V (Not available in some locations) [N.AMERICA] Samsung BN68-00226M Electronics Service Center [CHINA] BN68-01789A (The part code for some accessories may differ 35W: BN44-00592A depending on your DC power adaptor 45W: BN44-00593A region.)
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[EU/SOUTH AFRICA/CHILE/ ALGERIA/ISRAEL/URUGUAY] 3903-000525 [ARGENTINA] 3903-000533 [NIGERIA/UNITED ARAB EMIRATES/ HONG KONG] 3903-000539 Power Cord [CHINA] 3903-000540 [INDIA] 3903-000541 Samsung Electronics Service [PHILIPPINES] Center 3903-000542 (The part code for [SOUTH AFRICA] some accessories 3903-000567 may differ depending on your [UNITED STATES/ECUADOR/ region.)
3. Disassembly and Reassemble 3. Disassembly and Reassembly This section of the service manual describes the disassembly and reassembly procedures for the Monitor. As this monitor has parts that are sensitive to static electricity, be careful when handling them. WARNING 3-1.
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3. Disassembly and Reassemble 3. Disassembly and Reassemble Description Picture Description Screws Remove this one screw of rear-cover. 6003- 001782 27 inch Only TC730 Detach the front from monitor. : locking point...
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3. Disassembly and Reassemble 3. Disassembly and Reassemble Description Picture Description Screws Place monitor face down on cushioned table. Lift up the front-cover. Remove the 5 screws of main board. Remove the single screw of bracket. 6003- 000282 Remove the left and right speaker. Remove the panel bracket...
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3. Disassembly and Reassemble 3. Disassembly and Reassemble Description Picture Description Screws Lift up the panel. : locking point NOTE Reassembly procedures are in the reverse order of disassembly procedures.
3. Disassembly and Reassemble 3. Disassembly and Reassemble 3-2. How to disassembly Function & IR ASSY Description Picture Description Screws Pull the Function Assy out of the Main Board and the front. TC730...
4. Troubleshooting 4. Troubleshooting 4-1. Previous check Check the various cable connections first. Check to see if there is a burnt or damaged cable. Check to see if there is a disconnected or loose cable connection. Check to see if the cables are connected according to the connection diagram. Check the power input to the Main Board.
4. Troubleshooting 4. Troubleshooting 4-2. How to check fault symptom 4-2-1. No Power The LED on the front panel of the monitor does not work when the power is connected and the Power Symptom button is pressed. • Check if the Power switch on the rear panel of the monitor has been turned on. Major •...
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4. Troubleshooting 4. Troubleshooting Location of Parts Location (Main) CN1601_AD Detail BD215...
4. Troubleshooting 4. Troubleshooting 4-2-2. No video_HDMI1, 2 - Digital signal Symptom Audio is normal but no picture is displayed on the screen. • Check the HDMI source. Major • Check the HDMI switch, Check the Chelsea. checkpoints • This may happen when the LVDS cable connecting the Main Board and the Panel is disconnected. Power indicator LED is off.
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4. Troubleshooting 4. Troubleshooting Location of Parts Location (Main) IC901 CN502_H2 CN501_H1 Detail O_TXCLK- E_TXCLK- O_TXCLK+ E_TXCLK+...
4. Troubleshooting 4. Troubleshooting 4-2-3. No video (Tuner_CVBS) Symptom Audio is normal but no picture is displayed on the screen. • Check the Tuner CVBS source. Major • Check the Tuner, Check the Chelsea. checkpoints • This may happen when the LVDS cable connecting the Main Board and the Panel is disconnected. Power indicator LED is off.
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4. Troubleshooting 4. Troubleshooting Location of Parts Location (Main) - Top IC901 Detail O_TXCLK- E_TXCLK- O_TXCLK+ E_TXCLK+ Location (Main) - Bottom...
4. Troubleshooting 4. Troubleshooting 4-2-4. No video (Tuner DTV) Symptom Audio is normal but no picture is displayed on the screen. • Check the DTV source. Major • Check the Tuner, Check the Chelsea. checkpoints • This may happen when the LVDS cable connecting the Main Board and the Panel is disconnected. Power indicator LED is off.
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4. Troubleshooting 4. Troubleshooting Location of Parts Location (Main) - Top IC901 Detail O_TXCLK- E_TXCLK- O_TXCLK+ E_TXCLK+ Location (Main) - Bottom 4-11 4-11...
4. Troubleshooting 4. Troubleshooting 4-2-5. No video (Video CVBS) Symptom Audio is normal but no picture is displayed on the screen. • Check the Video CVBS source Major • Check the Chelsea. checkpoints • This may happen when the LVDS cable connecting the Main Board and the Panel is disconnected. Power indicator LED is off.
4. Troubleshooting 4. Troubleshooting 4-2-6. No video (Component) Symptom Audio is normal but no picture is displayed on the screen. • Check the Component source Major • Check the chelsea. checkpoints • This may happen when the LVDS cable connecting the Main Board and the Panel is disconnected. Power indicator LED is off.
4. Troubleshooting 4. Troubleshooting 4-2-7. No sound Symptom Video is normal but there is no sound. • When the speaker connectors are disconnected or damaged. Major checkpoints • When the sound processing part of the Main Board is not functioning. Check the source and connection of Input the sound source properly.
4. Troubleshooting 4. Troubleshooting 4-3. Adjustment 4-3-1. Service Instruction Usually, a color TV-VCR needs only slight touch-up adjustment upon installation. Check the basic characteristics such as height, horizontal and vertical sync. Use the specified test equipment or its equivalent. Correct impedance matching is essential. Avoid overload.
4. Troubleshooting 4. Troubleshooting 4-3-3. Service Mode Menu Initial display in service mode T-NTFMAKUC-XXX Option T-NTFMAUSS-XXX Control E-Manual : NVATSCF-XXXX Debug EDID SUCCESS CALIB : AV / COM / PC / HDMI / Option : XXXX XXXX XXXX X ADC/WB USB RS232C:OFF Advanced...
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4. Troubleshooting 4. Troubleshooting Sub-Page of Service Option Factory Menu Name Data Remark Factory Reset NONE/19B6TH0E/20D6TW0E/22B6DF0E/22D 6TF0E/23A6LF0E/23A6TF0E/24B6DF0E/24D Type 24L6TF0E 6TF0E/24L6TF0E/27D6TF0E/27A6LF0E NONE/US/KOR/SD_MEXICO/SC_CANADA/ Local Set CARRIBE TC301/TC310/TC350/TC370/TC550/TC570/ SW Model TC350 TC730/TC350WOT BOM Model AUTO/SI_ADI/FOX_T2CS2/SI_TCS2/ Tuner SI_ADI FOX_T2C/SI2176/ECHO_ISDB/SI_ISDB/ FOX_T2C_SA/AVL6361/Error Ch Table NONE NONE/SUWON/SAMES MRT option None/P-W-D-40/P-W-D-49/P-W-D-55/P-W-...
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4. Troubleshooting 4. Troubleshooting Option Factory Menu Name Data Remark TOOLS Support LNA Support 24Px4 Support OFF/ON BD Wise Support OFF/ON Data Service Support OFF/ON PVR Support OFF/ON CI Support OFF/ON OTA Support OFF/ON LEDMotionPlus Support OFF/ON Natural Mode Support OFF/ON Relax Mode Support OFF/ON...
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4. Troubleshooting 4. Troubleshooting Option Factory Menu Name Data Remark FQ BW 0~10 PH RATE 0~10 PD EN 0~10 PEQ Inx WF Scale Num of Network Stream DP V Size Backend Device ECHO_FS NONE/ECHO_FP/ECHO_FS/PARMA BT_AUDIO_ON_OFF OFF/ON Config_AV_PATH "1234/1243/1324/1342/1423/1432/ 2134/2143/2314/2341/2413/2431/ V_HDMI IDENT TYPE 2134 3124/3142/3214/3241/3412/3421/ 4123/4132/42134231/4312/4321"...
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4. Troubleshooting 4. Troubleshooting Control Factory Menu Name Data Remark Sub Option RS-232 Jack Debug Debug/UATL/Logic/FANET Serial Log On/Off ON/OFF Watchdog ON/OFF Checksum 0x0000 Fast Boot in Production ON/OFF USB Serial ON/OFF Eeprom Reset 0~255 EER RESET NVR ALL Clear ON/OFF NONE/CT802FN/NLS1106/MC8182/MC8182_ ECO IC TYPE...
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4. Troubleshooting 4. Troubleshooting Control Factory Menu Name Data Remark Num of DECODER T-CON Device BOARD CONTROL ON/OFF Server Type operating operating/development RTS mode FKP Download1 FKP Download2 LMK threshold Low threshold High threshold ON/OFF ON/OFF EEPG Enable ON/OFF Hotel Option Hospitality Mode ON/OFF Power On...
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4. Troubleshooting 4. Troubleshooting Control Factory Menu Name Data Remark High Devi ON/OFF Carrier_Mute ON/OFF Speaker Delay Normal 0~255 Wiselink Dealy Menu 0~150 Pilot Level High Thld 0x0Fh 0x00h~0xFFh/ Pilot Level Low Thld 0x08h 0x00h~0xFFh/ Pliot _Phase_diff_on_THR ON/OFF FM Prescale 0x17h 0x00h~0xFFh/ AM Prescale...
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4. Troubleshooting 4. Troubleshooting Control Factory Menu Name Data Remark Mic Scale 0~255 India Sound ON/OFF Wall Filter Type SAP High Thld 0~255 SAP Low Thld 0~255 Debug Factory Menu Name Data Remark Spread Spectrum LVDS Spread ON/OFF LVDS Period 20K/30K/40K LVDS Amplitude 0.0/0.5/1.0/1.5/2.0...
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4. Troubleshooting 4. Troubleshooting Debug Factory Menu Name Data Remark Tuner Margin GPEG Margin 1000 0~1500 H.264 Margin 0~255 CAM Wait Time TS Clock delay TCON_TEMP READ 0.00 0.00 TEMP LAST 60.00 0.00~100.00 DCC VERSION DCC CHK SEL 0~21 DCC CHECK LOCAL DCC CHECK TOTAL MultiACC Checksum IIC Bus Stop...
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4. Troubleshooting 4. Troubleshooting Factory Menu Name Data Remark Panel Display Time SVC Info Delete S/N Failure Failure/Success Upgrade T-CON Usb Download Failure T-CON CheckSum Logic Usb D/L SUBMICOM UPGRADE Ready BT UPGRADE BT FREEPAIRING ON/OFF Function Upgrade Failure FRC3D FW Upgrade Camera Upgrade Mic Upgrade CPLD USB Download...
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4. Troubleshooting 4. Troubleshooting Factory Menu Name Data Remark Tuner1 Sound AMP Failure Failure/Success HDMI Switch IC Failure Failure/Success USB HUB IC Failure WIFI LVDS T-CON/FRC PCB Test Failure Failure/Success MOIP EcoSensor Voltage Device Self Test App Self Test EXT Sound Inspection Wooofer Sound Inspection NONE ATV CH Inspection...
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4. Troubleshooting 4. Troubleshooting Factory Menu Name Data Remark HDMI 3D DET HOT PLUG OFF HOLD TIME DVB CI TS Clock delay TC TS Clock delay S CI Control Buf ON ON/OFF TS Clock delay CPU -15~15 CAL Data Backup_Copy …...
4. Troubleshooting 4. Troubleshooting 4-3-4. White Balance - Calibration Entering the Service Mode Option Control Debug AV Calibration ADC/WB ADC Result Comp Calibraion Advanced White Balance PC Calibration HDMI Calibration Service Adjustment NOTE You must perform Calibration in the Lattice Pattern before adjusting the White Balance. Color Calibration Adjust Specification •...
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4. Troubleshooting 4. Troubleshooting Method of Color Calibration (AV) Apply the NTSC Lattice (N0. 3) pattern signal to the AV IN 1 port Press the Source key to switch to “ AV1” mode Enter Service mode ADC” menu Select the “ Select the “...
4. Troubleshooting 4. Troubleshooting 4-3-5. White Ratio (Balance) Adjustment Entering the Service Mode Option Control Debug ADC/WB Advanced ADC Result White Balance R-Offset G-Offset B-Offset R-Gain G-Gain B-Gain WB_W2_R_Offset WB_W2_B_Offset WB_W2_R_Gain WB_W2_B_Gain WB_N_R_Offset WB_N_B_Offset WB_N_R_Gain WB_N_B_Gain 4-42 4-42...
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4. Troubleshooting 4. Troubleshooting White Ratio (Balance) Adjustment You can adjust the white ratio in factory mode (1:Calibration, 3:White-Balance). Since the adjustment value and the data value vary depending on the input source, you have to adjust these in CVBS, Component 1 and HDMI 1 modes.
4. Troubleshooting 4. Troubleshooting 4-4. Software Upgrade Software Upgrade can be performed by downloading the latest firmware from samsung.com to a USB memory device. 4-4-1. How to check the SW version Use the main menu Click the MENU key in remote controller.
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4. Troubleshooting 4. Troubleshooting Use the factory mode Access the factory mode. T-NTFMAKUC-XXX Option T-NTFMAUSS-XXX Control E-Manual : NVATSCF-XXXX Debug EDID SUCCESS CALIB : AV / COM / PC / HDMI / Option : XXXX XXXX XXXX X ADC/WB USB RS232C:OFF Advanced DTP-SDAL-NT13-MAIN-622.0-0074...
4-4-2. How to Upgade SW and Micom Insert a USB drive containing the firmware upgrade downloaded from samsung.com into the TV. Please be careful to not disconnect the power or remove the USB drive while upgrades are being applied. The TV will turn off and turn on automatically after completing the firmware upgrade.
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4. Troubleshooting 4. Troubleshooting Click the ENTER key. Click the ENTER key. Wait for upgrade complete and check the SW version. 4-50 4-50...
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4. Troubleshooting 4. Troubleshooting Sub micom upgrade You can upgarde sub micom in factory mode without DDC program. But it take long time about 5 minuites. Access the fatory mode Select the “ SVC” menu. Option Control Debug ADC/WB Advanced Select the “...
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4. Troubleshooting 4. Troubleshooting Select the “ SUBMICOM UPGRADE” menu. T-CON Usb Download Failure T-CON CheckSum Logic Usb D/L SUBMICOM UPGRADE Ready BT UPGRADE BT FREEPAIRING Function Upgrade Failure FRC3D FW Upgrade Camera Upgrade Mic Upgrade CPLD USB Download JP MICOM UPGRADE Failure DP MICOM UPGRADE Failure...