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Samsung T19C301 Series Service Manual

Samsung T19C301 Series Service Manual

Led tv monitor

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SERVICE
LED TV Monitor
T**C350 / T**C301 / T**C370 / T**C550 /
T**C730
LED TV Monitor
Chassis : WVB9
Model
: T19C301** T22C301**
T19C350** T24C301**
Manual
1. Precautions
2. Product specifications
3. Disassembly and Reassembly
4. Troubleshooting
5. Wiring Diagram
WFB4
T22C350**
T23C350**
T24C350**
T27C350**
T23C370**
T24C370**
T27C370**
T24C550**
T27C730**
Contents

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Table of Contents
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Summary of Contents for Samsung T19C301 Series

  • Page 1 LED TV Monitor Chassis : WVB9 WFB4 Model : T19C301** T22C301** T19C350** T24C301** T22C350** T23C350** T24C350** T27C350** T23C370** T24C370** T27C370** T24C550** T27C730** SERVICE Manual LED TV Monitor Contents 1. Precautions 2. Product specifications 3. Disassembly and Reassembly 4. Troubleshooting 5. Wiring Diagram T**C350 / T**C301 / T**C370 / T**C550 / T**C730...
  • Page 2: Table Of Contents

    Contents 1. Precautions ........................1-1 1-1. Safety Precautions ......................1-1 1-1-1. Warnings ........................1-1 1-1-2. Servicing the LED TV Monitor ..................1-1 1-1-3. Fire and Shock Hazard ....................1-1 1-1-4. Product Safety Notices ....................1-1 1-2. Servicing Precautions ......................1-2 1-2-1. General Servicing Precautions ..................1-2 1-3. Static Electricity Precautions ....................1-3 1-4.
  • Page 3 4-3-5. White Ratio (Balance) Adjustment ................4-42 4-4. Software Upgrade ......................4-47 4-4-1. How to check the SW version ..................4-47 4-4-2. How to Upgade SW and Micom ..................4-49 4-5. Rear Cover Dimension ......................4-53 5. Wiring Diagram ......................5-1 5-1. Wiring Diagram ........................5-1 5-2. Board Connection ........................5-3 5-3.
  • Page 4 This Service Manual is a property of Samsung Electronics Co.,Ltd. © 2013 Samsung Electronics Co.,Ltd. All Any unauthorized use of Manual can be punished under applicable rights reserved. International and/or domestic law. Printed in Korea...
  • Page 5: Precautions

    1. Precautions 1. Precautions 1-1. Safety Precautions Follow these safety, servicing and ESD precautions to prevent damage and to protect against potential hazards such as electrical shock. 1-1-1. Warnings For continued safety, do not attempt to modify the circuit board. Disconnect the AC power and DC power jack before servicing.
  • Page 6: Servicing Precautions

    1. Precautions 1. Precautions 1-2. Servicing Precautions An electrolytic capacitor installed with the wrong polarity might explode. WARNING Before servicing units covered by this service manual, read and follow the Safety Precautions section of this manual. CAUTION If unforeseen circumstances create conflict between the following servicing precautions and any of the safety precautions, always follow the safety precautions.
  • Page 7: Static Electricity Precautions

    1. Precautions 1. Precautions 1-3. Static Electricity Precautions Some semiconductor (solid state) devices can be easily damaged by static electricity. Such components are commonly called Electrostatically Sensitive Devices (ESD). Examples of typical ESD are integrated circuits and some field-effect transistors. The following techniques will reduce the incidence of component damage caused by static electricity. Immediately before handling any semiconductor components or assemblies, drain the electrostatic charge from your body by touching a known earth ground.
  • Page 8: Installation Precautions

    1. Precautions 1-4. Installation Precautions For safety reasons, more than a people are required for carrying the product. Keep the power cord away from any heat emitting devices, as a melted covering may cause fire or electric shock. Do not place the product in areas with poor ventilation such as a bookshelf or closet. The increased internal temperature may cause fire.
  • Page 9: Product Specifications

    2. Product specifications 2. Product specifications 2-1. Model Comparison Front View Detail View Front Color Chacole Gray Panel Type TN (TC550/TC350/TC301), adPLS(TC370), SlimMVA(TC730) Internal None Memory 128+128 Mbtye Feature Media Play(MOVIE)
  • Page 10: Feature & Specifications

    2. Product specifications 2. Product specifications 2-2. Feature & Specifications 2-2-1. TC301 Model Name T19C301 Feature • RF, 1-HDMI, 1-Component, 1-A/V, 1-USB2.0 • Brightness : 250cd/m • High Contrast Ratio : Mega DCR • Response Time : 2ms • Excellent Picture Quality •...
  • Page 11 2. Product specifications 2. Product specifications Model Name T22C301 Feature • RF, 1-HDMI, 1-Component, 1-A/V, 1-USB2.0 • Brightness : 250cd/m • High Contrast Ratio : Mega DCR • Response Time : 2ms • Excellent Picture Quality • Dynamic Contrast Automatically detects the input visual signal and adjusts to create optimum contrast. •...
  • Page 12 2. Product specifications 2. Product specifications Model Name T24C301 Feature • RF, 1-HDMI, 1-Component, 1-A/V, 1-USB2.0 • Brightness : 250cd/m • High Contrast Ratio : Mega DCR • Response Time : 2ms • Excellent Picture Quality • Dynamic Contrast Automatically detects the input visual signal and adjusts to create optimum contrast. •...
  • Page 13: Tc350

    2. Product specifications 2. Product specifications 2-2-2. TC350 Model Name T19C350 Feature • RF, 2-HDMI, 1-Component, 1-A/V, 1-USB2.0, D-SUB • Brightness : 250cd/m • High Contrast Ratio : Mega DCR • Response Time : 2ms • Excellent Picture Quality • Dynamic Contrast Automatically detects the input visual signal and adjusts to create optimum contrast.
  • Page 14 2. Product specifications 2. Product specifications Model Name T22C350 Feature • RF, 2-HDMI, 1-Component, 1-A/V, 1-USB2.0, D-SUB • Brightness : 250cd/m • High Contrast Ratio : Mega DCR • Response Time : 2ms • Excellent Picture Quality • Dynamic Contrast Automatically detects the input visual signal and adjusts to create optimum contrast.
  • Page 15 2. Product specifications 2. Product specifications Model Name T23C350 Feature • RF, 2-HDMI, 1-Component, 1-A/V, 1-USB2.0, D-SUB • Brightness : 250cd/m • High Contrast Ratio : Mega DCR • Response Time : 2ms • Excellent Picture Quality • Dynamic Contrast Automatically detects the input visual signal and adjusts to create optimum contrast.
  • Page 16 2. Product specifications 2. Product specifications Model Name T24C350 Feature • RF, 2-HDMI, 1-Component, 1-A/V, 1-USB2.0, D-SUB • Brightness : 250cd/m • High Contrast Ratio : Mega DCR • Response Time : 2ms • Excellent Picture Quality • Dynamic Contrast Automatically detects the input visual signal and adjusts to create optimum contrast.
  • Page 17 2. Product specifications 2. Product specifications Model Name T24C350 Feature • RF, 2-HDMI, 1-Component, 1-A/V, 1-USB2.0, D-SUB • Brightness : 250cd/m • High Contrast Ratio : Mega DCR • Response Time : 2ms • Excellent Picture Quality • Dynamic Contrast Automatically detects the input visual signal and adjusts to create optimum contrast.
  • Page 18 2. Product specifications 2. Product specifications Model Name T27C350 Feature • RF, 2-HDMI, 1-Component, 1-A/V, 1-USB2.0, D-SUB • Brightness : 250cd/m • High Contrast Ratio : Mega DCR • Response Time : 2ms • Excellent Picture Quality • Dynamic Contrast Automatically detects the input visual signal and adjusts to create optimum contrast.
  • Page 19: Tc370

    2. Product specifications 2. Product specifications 2-2-3. TC370 Model Name T23C370 Feature • RF, 2-HDMI, 1-Component, 1-A/V, 1-USB2.0, D-SUB • Brightness : 250cd/m • High Contrast Ratio : Mega DCR • Response Time : 5ms • Excellent Picture Quality • Dynamic Contrast Automatically detects the input visual signal and adjusts to create optimum contrast.
  • Page 20 2. Product specifications 2. Product specifications Model Name T24C370 Feature • RF, 2-HDMI, 1-Component, 1-A/V, 1-USB2.0, D-SUB • Brightness : 250cd/m • High Contrast Ratio : Mega DCR • Response Time : 5ms • Excellent Picture Quality • Dynamic Contrast Automatically detects the input visual signal and adjusts to create optimum contrast.
  • Page 21 2. Product specifications 2. Product specifications Model Name T27C370 Feature • RF, 2-HDMI, 1-Component, 1-A/V, 1-USB2.0, D-SUB • Brightness : 250cd/m • High Contrast Ratio : Mega DCR • Response Time : 5ms • Excellent Picture Quality • Dynamic Contrast Automatically detects the input visual signal and adjusts to create optimum contrast.
  • Page 22: Tc550

    2. Product specifications 2. Product specifications 2-2-4. TC550 Model Name T24C550 Feature • RF, 2-HDMI, 1-Component, 1-A/V, 1-USB2.0, D-SUB • Brightness : 250cd/m • High Contrast Ratio : Mega DCR • Response Time : 2ms • Excellent Picture Quality • Dynamic Contrast Automatically detects the input visual signal and adjusts to create optimum contrast.
  • Page 23: Tc730

    2. Product specifications 2. Product specifications 2-2-5. TC730 Model Name T27C730 Feature • RF, 2-HDMI, 1-Component, 1-A/V, 1-USB2.0, D-SUB • Brightness : 300cd/m • High Contrast Ratio : Mega DCR • Response Time : 5ms • Excellent Picture Quality • Dynamic Contrast Automatically detects the input visual signal and adjusts to create optimum contrast.
  • Page 24: Specification Comparison To Old Models

    2. Product specifications 2. Product specifications 2-3. Specification Comparison to Old Models 2-3-1. TC301 Model TC301(LT24C301LB/PE) TB350(LT24B350EW/EN) Design Diplay Type LED MONITOR LED MONITOR Built-in Tuner Resolution 1920X1080 1920X1080 LCD Panel TFT LCD Panel 60Hz TFT LCD Panel 60Hz Screen Size 24"...
  • Page 25: Tc350

    2. Product specifications 2. Product specifications 2-3-2. TC350 Model TC350(LT24C350NP/ZA) TB350(LT24B350EW/EN) Design Diplay Type LED MONITOR LED MONITOR Built-in Tuner Resolution 1920X1080 1920X1080 LCD Panel TFT LCD Panel 60Hz TFT LCD Panel 60Hz Screen Size 24" 24" Picture ratio 16:9 16:9 Power Consumption Under 58 W(under 0.5 W, Standby)
  • Page 26: Tc370

    2. Product specifications 2. Product specifications 2-3-3. TC370 Model TC370(LT24C370EW/EN) TB350(LT24B350EW/EN) Design Diplay Type LED MONITOR LED MONITOR Built-in Tuner Resolution 1920X1080 1920X1080 LCD Panel TFT LCD Panel 60Hz TFT LCD Panel 60Hz Screen Size 24" 24" Picture ratio 16:9 16:9 Power Consumption Under 58 W(under 0.5 W, Standby)
  • Page 27: Tc550

    2. Product specifications 2. Product specifications 2-3-4. TC550 Model TC550(LT24C550LB/ZB) TB350(LT24B350EW/EN) Design Diplay Type LED MONITOR LED MONITOR Built-in Tuner Resolution 1920X1080 1920X1080 LCD Panel TFT LCD Panel 60Hz TFT LCD Panel 60Hz Screen Size 24" 24" Picture ratio 16:9 16:9 Power Consumption Under 58 W(under 0.5 W, Standby)
  • Page 28: Tc730

    2. Product specifications 2. Product specifications 2-3-5. TC730 Model TC730(LT27C730LB/ZM) TB350(LT24B350EW/EN) Design Diplay Type LED MONITOR LED MONITOR Built-in Tuner Resolution 1920X1080 1920X1080 LCD Panel TFT LCD Panel 60Hz TFT LCD Panel 60Hz Screen Size 27" 24" Picture ratio 16:9 16:9 Power Consumption Under 58 W(under 0.5 W, Standby)
  • Page 29: Detail Factory Option

    2. Product specifications 2. Product specifications 2-4. Detail Factory Option 2-4-1. TC301 If you replace the main board with new one, please change the factory option as well. The options you must change are “Type”. Model Name T19C301 T22C301 T24C301 Vendor Panel CODE...
  • Page 30: Tc350

    2. Product specifications 2. Product specifications 2-4-2. TC350 If you replace the main board with new one, please change the factory option as well. The options you must change are “Type”. Model Name T19C350 T22C350 T23/24C350 T24/27C350 23:SDC 24:AUO Vendor 23.6:CMI 27:CMI 23: BN07-01232A...
  • Page 31: Tc370

    2. Product specifications 2. Product specifications 2-4-3. TC370 If you replace the main board with new one, please change the factory option as well. The options you must change are “Type”. Model Name T23C370 T24C370 T27C370 Vendor Panel CODE BN07-01224A BN07-01304A BN07-01305A SPEC...
  • Page 32: Tc550

    2. Product specifications 2. Product specifications 2-4-4. TC550 If you replace the main board with new one, please change the factory option as well. The options you must change are “Type”. Model Name T24C550 Vendor Panel CODE BN07-01083A SPEC M236HGE-L20 Vendor SEMCO Adapter...
  • Page 33: Tc730

    2. Product specifications 2. Product specifications 2-4-5. TC730 If you replace the main board with new one, please change the factory option as well. The options you must change are “Type”. Model Name T27C730 Vendor Panel CODE BN07-01241A SPEC M270HVN02.0 Vendor SEMCO Adapter...
  • Page 34: Accessories

    [CHINA] BN68-04796F [SE.SW ASIA/MEA] BN68-04796L [EU] BN68-003548D [CIS] Warranty card BN68-1925V (Not available in some locations) [N.AMERICA] Samsung BN68-00226M Electronics Service Center [CHINA] BN68-01789A (The part code for some accessories may differ 35W: BN44-00592A depending on your DC power adaptor 45W: BN44-00593A region.)
  • Page 35 [EU/SOUTH AFRICA/CHILE/ ALGERIA/ISRAEL/URUGUAY] 3903-000525 [ARGENTINA] 3903-000533 [NIGERIA/UNITED ARAB EMIRATES/ HONG KONG] 3903-000539 Power Cord [CHINA] 3903-000540 [INDIA] 3903-000541 Samsung Electronics Service [PHILIPPINES] Center 3903-000542 (The part code for [SOUTH AFRICA] some accessories 3903-000567 may differ depending on your [UNITED STATES/ECUADOR/ region.)
  • Page 36: Disassembly And Reassembly

    3. Disassembly and Reassemble 3. Disassembly and Reassembly This section of the service manual describes the disassembly and reassembly procedures for the Monitor. As this monitor has parts that are sensitive to static electricity, be careful when handling them. WARNING 3-1.
  • Page 37 3. Disassembly and Reassemble 3. Disassembly and Reassemble Description Picture Description Screws Remove this one screw of rear-cover. 6003- 001782 27 inch Only TC730 Detach the front from monitor. : locking point...
  • Page 38 3. Disassembly and Reassemble 3. Disassembly and Reassemble Description Picture Description Screws Place monitor face down on cushioned table. Lift up the front-cover. Remove the 5 screws of main board. Remove the single screw of bracket. 6003- 000282 Remove the left and right speaker. Remove the panel bracket...
  • Page 39 3. Disassembly and Reassemble 3. Disassembly and Reassemble Description Picture Description Screws Lift up the panel. : locking point NOTE Reassembly procedures are in the reverse order of disassembly procedures.
  • Page 40: How To Disassembly Function & Ir Assy

    3. Disassembly and Reassemble 3. Disassembly and Reassemble 3-2. How to disassembly Function & IR ASSY Description Picture Description Screws Pull the Function Assy out of the Main Board and the front. TC730...
  • Page 41: Screw Size

    3. Disassembly and Reassemble 3-3. Screw Size 18.5" / 21.5" / 23" / 23.6" / 24" „ Code No. A (mm) B (mm) C (mm) Q'ty 6003-001782 7.8~8.2 11.4~12.0 3.81~3.91 7 EA 6003-000264 6.6~7.0 5.2~6.0 2.85~2.95 4 EA 6003-000282 5.9~6.30 7.2~8.0 2.85~2.95 1 EA...
  • Page 42: Troubleshooting

    4. Troubleshooting 4. Troubleshooting 4-1. Previous check Check the various cable connections first. Check to see if there is a burnt or damaged cable. Check to see if there is a disconnected or loose cable connection. Check to see if the cables are connected according to the connection diagram. Check the power input to the Main Board.
  • Page 43: How To Check Fault Symptom

    4. Troubleshooting 4. Troubleshooting 4-2. How to check fault symptom 4-2-1. No Power The LED on the front panel of the monitor does not work when the power is connected and the Power Symptom button is pressed. • Check if the Power switch on the rear panel of the monitor has been turned on. Major •...
  • Page 44 4. Troubleshooting 4. Troubleshooting Location of Parts „ Location (Main) CN1601_AD Detail BD215...
  • Page 45: No Video_Hdmi1, 2 - Digital Signal

    4. Troubleshooting 4. Troubleshooting 4-2-2. No video_HDMI1, 2 - Digital signal Symptom Audio is normal but no picture is displayed on the screen. • Check the HDMI source. Major • Check the HDMI switch, Check the Chelsea. checkpoints • This may happen when the LVDS cable connecting the Main Board and the Panel is disconnected. Power indicator LED is off.
  • Page 46 4. Troubleshooting 4. Troubleshooting Location of Parts „ Location (Main) IC901 CN502_H2 CN501_H1 Detail O_TXCLK- E_TXCLK- O_TXCLK+ E_TXCLK+...
  • Page 47 4. Troubleshooting 4. Troubleshooting WAVEFORMS „ HDMI input (RX_Data, RX_Clk) LVDS output...
  • Page 48: No Video (Tuner_Cvbs)

    4. Troubleshooting 4. Troubleshooting 4-2-3. No video (Tuner_CVBS) Symptom Audio is normal but no picture is displayed on the screen. • Check the Tuner CVBS source. Major • Check the Tuner, Check the Chelsea. checkpoints • This may happen when the LVDS cable connecting the Main Board and the Panel is disconnected. Power indicator LED is off.
  • Page 49 4. Troubleshooting 4. Troubleshooting Location of Parts „ Location (Main) - Top IC901 Detail O_TXCLK- E_TXCLK- O_TXCLK+ E_TXCLK+ Location (Main) - Bottom...
  • Page 50 4. Troubleshooting 4. Troubleshooting WAVEFORMS „ LVDS output...
  • Page 51: No Video (Tuner Dtv)

    4. Troubleshooting 4. Troubleshooting 4-2-4. No video (Tuner DTV) Symptom Audio is normal but no picture is displayed on the screen. • Check the DTV source. Major • Check the Tuner, Check the Chelsea. checkpoints • This may happen when the LVDS cable connecting the Main Board and the Panel is disconnected. Power indicator LED is off.
  • Page 52 4. Troubleshooting 4. Troubleshooting Location of Parts „ Location (Main) - Top IC901 Detail O_TXCLK- E_TXCLK- O_TXCLK+ E_TXCLK+ Location (Main) - Bottom 4-11 4-11...
  • Page 53 4. Troubleshooting 4. Troubleshooting WAVEFORMS „ LVDS output 4-12 4-12...
  • Page 54: No Video (Video Cvbs)

    4. Troubleshooting 4. Troubleshooting 4-2-5. No video (Video CVBS) Symptom Audio is normal but no picture is displayed on the screen. • Check the Video CVBS source Major • Check the Chelsea. checkpoints • This may happen when the LVDS cable connecting the Main Board and the Panel is disconnected. Power indicator LED is off.
  • Page 55 4. Troubleshooting 4. Troubleshooting Location of Parts „ Location (Main) IC901 CN401_COMP Detail O_TXCLK- E_TXCLK- O_TXCLK+ E_TXCLK+ R703 R701 4-14 4-14...
  • Page 56 4. Troubleshooting 4. Troubleshooting WAVEFORMS „ CVBS OUT (Grey Bar) LVDS output 4-15 4-15...
  • Page 57: No Video (Component)

    4. Troubleshooting 4. Troubleshooting 4-2-6. No video (Component) Symptom Audio is normal but no picture is displayed on the screen. • Check the Component source Major • Check the chelsea. checkpoints • This may happen when the LVDS cable connecting the Main Board and the Panel is disconnected. Power indicator LED is off.
  • Page 58 4. Troubleshooting 4. Troubleshooting Location of Parts „ Location (Main) IC901 CN401_COMP Detail O_TXCLK- E_TXCLK- O_TXCLK+ E_TXCLK+ R709 4-17 4-17...
  • Page 59 4. Troubleshooting 4. Troubleshooting WAVEFORMS „ Compnent_Y (Gray scale) / Pb / Pr (Color bar) LVDS output 4-18 4-18...
  • Page 60: No Sound

    4. Troubleshooting 4. Troubleshooting 4-2-7. No sound Symptom Video is normal but there is no sound. • When the speaker connectors are disconnected or damaged. Major checkpoints • When the sound processing part of the Main Board is not functioning. Check the source and connection of Input the sound source properly.
  • Page 61 4. Troubleshooting 4. Troubleshooting Location of Parts „ Location (Main) IC901 IC303 Detail R+ R- L+ L- R427_COMP R426_COMP BD1602_AD 4-20 4-20...
  • Page 62 4. Troubleshooting 4. Troubleshooting WAVEFORMS „ Speaker out 4-21 4-21...
  • Page 63: Adjustment

    4. Troubleshooting 4. Troubleshooting 4-3. Adjustment 4-3-1. Service Instruction Usually, a color TV-VCR needs only slight touch-up adjustment upon installation. Check the basic characteristics such as height, horizontal and vertical sync. Use the specified test equipment or its equivalent. Correct impedance matching is essential. Avoid overload.
  • Page 64: Service Mode Menu

    4. Troubleshooting 4. Troubleshooting 4-3-3. Service Mode Menu Initial display in service mode „ T-NTFMAKUC-XXX Option T-NTFMAUSS-XXX Control E-Manual : NVATSCF-XXXX Debug EDID SUCCESS CALIB : AV / COM / PC / HDMI / Option : XXXX XXXX XXXX X ADC/WB USB RS232C:OFF Advanced...
  • Page 65 4. Troubleshooting 4. Troubleshooting Sub-Page of Service „ Option Factory Menu Name Data Remark Factory Reset NONE/19B6TH0E/20D6TW0E/22B6DF0E/22D 6TF0E/23A6LF0E/23A6TF0E/24B6DF0E/24D Type 24L6TF0E 6TF0E/24L6TF0E/27D6TF0E/27A6LF0E NONE/US/KOR/SD_MEXICO/SC_CANADA/ Local Set CARRIBE TC301/TC310/TC350/TC370/TC550/TC570/ SW Model TC350 TC730/TC350WOT BOM Model AUTO/SI_ADI/FOX_T2CS2/SI_TCS2/ Tuner SI_ADI FOX_T2C/SI2176/ECHO_ISDB/SI_ISDB/ FOX_T2C_SA/AVL6361/Error Ch Table NONE NONE/SUWON/SAMES MRT option None/P-W-D-40/P-W-D-49/P-W-D-55/P-W-...
  • Page 66 4. Troubleshooting 4. Troubleshooting Option Factory Menu Name Data Remark TOOLS Support LNA Support 24Px4 Support OFF/ON BD Wise Support OFF/ON Data Service Support OFF/ON PVR Support OFF/ON CI Support OFF/ON OTA Support OFF/ON LEDMotionPlus Support OFF/ON Natural Mode Support OFF/ON Relax Mode Support OFF/ON...
  • Page 67 4. Troubleshooting 4. Troubleshooting Option Factory Menu Name Data Remark FQ BW 0~10 PH RATE 0~10 PD EN 0~10 PEQ Inx WF Scale Num of Network Stream DP V Size Backend Device ECHO_FS NONE/ECHO_FP/ECHO_FS/PARMA BT_AUDIO_ON_OFF OFF/ON Config_AV_PATH "1234/1243/1324/1342/1423/1432/ 2134/2143/2314/2341/2413/2431/ V_HDMI IDENT TYPE 2134 3124/3142/3214/3241/3412/3421/ 4123/4132/42134231/4312/4321"...
  • Page 68 4. Troubleshooting 4. Troubleshooting Option Factory Menu Name Data Remark NONE/ADC_PORT_0/ADC_PORT_1/ ADC_PORT_2/ADC_PORT_3/ADC_PORT_4/ ADC_PORT_5/ADC_PORT_6/CVBS_ PORT_0/CVBS_PORT_1/CVBS_PORT_2/ V_COMP2 None CVBS_PORT_3/CVBS_PORT_4/CVBS_ PORT_5/CVBS_PORT_6/CVBS_PORT_7/ AV_COMP_G0/AV_COMP_G1/AV_COMP_ G2/AV_COMP_G3 NONE/ADC_PORT_0/ADC_PORT_1/ ADC_PORT_2/ADC_PORT_3/ADC_PORT_4/ ADC_PORT_5/ADC_PORT_6/CVBS_ PORT_0/CVBS_PORT_1/CVBS_PORT_2/ V_PC ADC_PORT_0 CVBS_PORT_3/CVBS_PORT_4/CVBS_ PORT_5/CVBS_PORT_6/CVBS_PORT_7/ AV_COMP_G0/AV_COMP_G1/AV_COMP_ G2/AV_COMP_G3 NONE/ADC_PORT_0/ADC_PORT_1/ ADC_PORT_2/ADC_PORT_3/ADC_PORT_4/ ADC_PORT_5/ADC_PORT_6/CVBS_ PORT_0/CVBS_PORT_1/CVBS_PORT_2/ V_SCART1_CVBS CVBS_PORT_3 CVBS_PORT_3/CVBS_PORT_4/CVBS_ PORT_5/CVBS_PORT_6/CVBS_PORT_7/ AV_COMP_G0/AV_COMP_G1/AV_COMP_ G2/AV_COMP_G3 NONE/ADC_PORT_0/ADC_PORT_1/ ADC_PORT_2/ADC_PORT_3/ADC_PORT_4/ ADC_PORT_5/ADC_PORT_6/CVBS_...
  • Page 69 4. Troubleshooting 4. Troubleshooting Option Factory Menu Name Data Remark NONE/AUIN0/AUIN1/AUINA2/AUINA3/ A_AV2 AUIN3 AUINA4/AUINA5/I2S/SPDIF/SIF/VIF/ DEECODER/AUX1/AUX2/AUX3 NONE/AUIN0/AUIN1/AUINA2/AUINA3/ A_COMP1 AUIN1 AUINA4/AUINA5/I2S/SPDIF/SIF/VIF/ DEECODER/AUX1/AUX2/AUX3 NONE/AUIN0/AUIN1/AUINA2/AUINA3/ A_COMP2 None AUINA4/AUINA5/I2S/SPDIF/SIF/VIF/ DEECODER/AUX1/AUX2/AUX3 NONE/AUIN0/AUIN1/AUINA2/AUINA3/ A_PC AUIN0 AUINA4/AUINA5/I2S/SPDIF/SIF/VIF/ DEECODER/AUX1/AUX2/AUX3 NONE/AUIN0/AUIN1/AUINA2/AUINA3/ A_SCART1 AUIN2 AUINA4/AUINA5/I2S/SPDIF/SIF/VIF/ DEECODER/AUX1/AUX2/AUX3 NONE/AUIN0/AUIN1/AUINA2/AUINA3/ A_SCART2 None AUINA4/AUINA5/I2S/SPDIF/SIF/VIF/ DEECODER/AUX1/AUX2/AUX3 NONE/AUIN0/AUIN1/AUINA2/AUINA3/ A_DVI AUIN0...
  • Page 70 4. Troubleshooting 4. Troubleshooting Control Factory Menu Name Data Remark Sub Option RS-232 Jack Debug Debug/UATL/Logic/FANET Serial Log On/Off ON/OFF Watchdog ON/OFF Checksum 0x0000 Fast Boot in Production ON/OFF USB Serial ON/OFF Eeprom Reset 0~255 EER RESET NVR ALL Clear ON/OFF NONE/CT802FN/NLS1106/MC8182/MC8182_ ECO IC TYPE...
  • Page 71 4. Troubleshooting 4. Troubleshooting Control Factory Menu Name Data Remark Num of DECODER T-CON Device BOARD CONTROL ON/OFF Server Type operating operating/development RTS mode FKP Download1 FKP Download2 LMK threshold Low threshold High threshold ON/OFF ON/OFF EEPG Enable ON/OFF Hotel Option Hospitality Mode ON/OFF Power On...
  • Page 72 4. Troubleshooting 4. Troubleshooting Control Factory Menu Name Data Remark High Devi ON/OFF Carrier_Mute ON/OFF Speaker Delay Normal 0~255 Wiselink Dealy Menu 0~150 Pilot Level High Thld 0x0Fh 0x00h~0xFFh/ Pilot Level Low Thld 0x08h 0x00h~0xFFh/ Pliot _Phase_diff_on_THR ON/OFF FM Prescale 0x17h 0x00h~0xFFh/ AM Prescale...
  • Page 73 4. Troubleshooting 4. Troubleshooting Control Factory Menu Name Data Remark Mic Scale 0~255 India Sound ON/OFF Wall Filter Type SAP High Thld 0~255 SAP Low Thld 0~255 Debug Factory Menu Name Data Remark Spread Spectrum LVDS Spread ON/OFF LVDS Period 20K/30K/40K LVDS Amplitude 0.0/0.5/1.0/1.5/2.0...
  • Page 74 4. Troubleshooting 4. Troubleshooting Debug Factory Menu Name Data Remark Tuner Margin GPEG Margin 1000 0~1500 H.264 Margin 0~255 CAM Wait Time TS Clock delay TCON_TEMP READ 0.00 0.00 TEMP LAST 60.00 0.00~100.00 DCC VERSION DCC CHK SEL 0~21 DCC CHECK LOCAL DCC CHECK TOTAL MultiACC Checksum IIC Bus Stop...
  • Page 75 4. Troubleshooting 4. Troubleshooting Debug Factory Menu Name Data Remark FFT Size_1 Guard Interval_1 Freq. Offset_1 SNR_1 IF AGC_1 TMCC Lock_1 TS Packet_1 Master Lock_1 A_Modulation_1 A_Code Rate_1 A_Timer InterLeave_1 A_Segments Num_1 A_BER_1 B_Modulation_1 B_Code Rate_1 B_Timer InterLeave_1 B_Segments Num_1 B_BER_1 C_Modulation_1 C_Code Rate_1...
  • Page 76 4. Troubleshooting 4. Troubleshooting Factory Menu Name Data Remark Panel Display Time SVC Info Delete S/N Failure Failure/Success Upgrade T-CON Usb Download Failure T-CON CheckSum Logic Usb D/L SUBMICOM UPGRADE Ready BT UPGRADE BT FREEPAIRING ON/OFF Function Upgrade Failure FRC3D FW Upgrade Camera Upgrade Mic Upgrade CPLD USB Download...
  • Page 77 4. Troubleshooting 4. Troubleshooting Factory Menu Name Data Remark Tuner1 Sound AMP Failure Failure/Success HDMI Switch IC Failure Failure/Success USB HUB IC Failure WIFI LVDS T-CON/FRC PCB Test Failure Failure/Success MOIP EcoSensor Voltage Device Self Test App Self Test EXT Sound Inspection Wooofer Sound Inspection NONE ATV CH Inspection...
  • Page 78 4. Troubleshooting 4. Troubleshooting Factory Menu Name Data Remark HDMI 3D DET HOT PLUG OFF HOLD TIME DVB CI TS Clock delay TC TS Clock delay S CI Control Buf ON ON/OFF TS Clock delay CPU -15~15 CAL Data Backup_Copy …...
  • Page 79 4. Troubleshooting 4. Troubleshooting ADC/WB Factory Menu Name Data Remark G-Gain 0~255 B-Gain 0~255 WB_W2_R_Offset WB_W2_B_Offset WB_W2_R_Gain WB_W2_B_Gain WB_N_R_Offset WB_N_B_Offset WB_N_R_Gain WB_N_B_Gain MGA On/Off R1_Gain G1_Gain B1_Gain R2_Gain G2_Gain B2_Gain R3_Gain G3_Gain B3_Gain R4_Gain G4_Gain B4_Gain R5_Gain G5_Gain B5_Gain R6_Gain G6_Gain B6_Gain R7_Gain...
  • Page 80 4. Troubleshooting 4. Troubleshooting ADC/WB Factory Menu Name Data Remark B9_Gain R10_Gain G10_Gain B10_Gain 4-39 4-39...
  • Page 81: White Balance - Calibration

    4. Troubleshooting 4. Troubleshooting 4-3-4. White Balance - Calibration Entering the Service Mode „ Option Control Debug AV Calibration ADC/WB ADC Result Comp Calibraion Advanced White Balance PC Calibration HDMI Calibration Service Adjustment „ NOTE You must perform Calibration in the Lattice Pattern before adjusting the White Balance. Color Calibration Adjust Specification •...
  • Page 82 4. Troubleshooting 4. Troubleshooting Method of Color Calibration (AV) Apply the NTSC Lattice (N0. 3) pattern signal to the AV IN 1 port Press the Source key to switch to “ AV1” mode Enter Service mode ADC” menu Select the “ Select the “...
  • Page 83: White Ratio (Balance) Adjustment

    4. Troubleshooting 4. Troubleshooting 4-3-5. White Ratio (Balance) Adjustment Entering the Service Mode „ Option Control Debug ADC/WB Advanced ADC Result White Balance R-Offset G-Offset B-Offset R-Gain G-Gain B-Gain WB_W2_R_Offset WB_W2_B_Offset WB_W2_R_Gain WB_W2_B_Gain WB_N_R_Offset WB_N_B_Offset WB_N_R_Gain WB_N_B_Gain 4-42 4-42...
  • Page 84 4. Troubleshooting 4. Troubleshooting White Ratio (Balance) Adjustment „ You can adjust the white ratio in factory mode (1:Calibration, 3:White-Balance). Since the adjustment value and the data value vary depending on the input source, you have to adjust these in CVBS, Component 1 and HDMI 1 modes.
  • Page 85 4. Troubleshooting 4. Troubleshooting White Balance Manual Adjustment T19C350 Adjustment Coordinate P-Mode Y(Luminance) T(K) + MPCD R-Gain : 116 [Dynamic Cool1] B-Gain : 160 10,000 (±0) Sub_CT : 128 HDMI Comp - fL Does not adjust 10,000 (±0) CVBS (Sub-Brt:128 Fix) [Movie Warm2] 6,500 (±6) (M_Sub_CT:128 Fix)
  • Page 86 4. Troubleshooting 4. Troubleshooting T23C370 Adjustment Coordinate P-Mode Y(Luminance) T(K) + MPCD R-Gain : 110 [Dynamic Cool1] B-Gain : 172 10,000 (±0) Sub_CT : 128 HDMI Comp - fL Does not adjust 10,000 (±0) CVBS (Sub-Brt:128 Fix) [Movie Warm2] 6,500 (±6) (M_Sub_CT:128 Fix) HDMI Comp...
  • Page 87 4. Troubleshooting 4. Troubleshooting T24C350 (24") Adjustment Coordinate P-Mode Y(Luminance) T(K) + MPCD R-Gain : 95 [Dynamic Cool1] B-Gain : 163 10,000 (±0) Sub_CT : 128 HDMI Comp - fL Does not adjust 10,000 (±0) CVBS (Sub-Brt:128 Fix) [Movie Warm2] 6,500 (±6) (M_Sub_CT:128 Fix) HDMI...
  • Page 88: Software Upgrade

    4. Troubleshooting 4. Troubleshooting 4-4. Software Upgrade Software Upgrade can be performed by downloading the latest firmware from samsung.com to a USB memory device. 4-4-1. How to check the SW version Use the main menu „ Click the MENU key in remote controller.
  • Page 89 4. Troubleshooting 4. Troubleshooting Use the factory mode „ Access the factory mode. T-NTFMAKUC-XXX Option T-NTFMAUSS-XXX Control E-Manual : NVATSCF-XXXX Debug EDID SUCCESS CALIB : AV / COM / PC / HDMI / Option : XXXX XXXX XXXX X ADC/WB USB RS232C:OFF Advanced DTP-SDAL-NT13-MAIN-622.0-0074...
  • Page 90: How To Upgade Sw And Micom

    4-4-2. How to Upgade SW and Micom Insert a USB drive containing the firmware upgrade downloaded from samsung.com into the TV. Please be careful to not disconnect the power or remove the USB drive while upgrades are being applied. The TV will turn off and turn on automatically after completing the firmware upgrade.
  • Page 91 4. Troubleshooting 4. Troubleshooting Click the ENTER key. Click the ENTER key. Wait for upgrade complete and check the SW version. 4-50 4-50...
  • Page 92 4. Troubleshooting 4. Troubleshooting Sub micom upgrade „ You can upgarde sub micom in factory mode without DDC program. But it take long time about 5 minuites. Access the fatory mode Select the “ SVC” menu. Option Control Debug ADC/WB Advanced Select the “...
  • Page 93 4. Troubleshooting 4. Troubleshooting Select the “ SUBMICOM UPGRADE” menu. T-CON Usb Download Failure T-CON CheckSum Logic Usb D/L SUBMICOM UPGRADE Ready BT UPGRADE BT FREEPAIRING Function Upgrade Failure FRC3D FW Upgrade Camera Upgrade Mic Upgrade CPLD USB Download JP MICOM UPGRADE Failure DP MICOM UPGRADE Failure...
  • Page 94: Rear Cover Dimension

    4. Troubleshooting 4. Troubleshooting 4-5. Rear Cover Dimension 18.5" 62.33 116.32 21.5" 101.65 86.65 123.8 153.6 23" 161.09 104.78 183.01 173.2 23.6" 171.77 116.90 193.87 184.72 24" 171.77 116.90 193.87 184.72 27" 207.77 128.97 230.96 278.21 4-53 4-53...
  • Page 95: Wiring Diagram

    5. Wiring Diagram 5. Wiring Diagram 5-1. Wiring Diagram T**C350 / T**C301 / T**C370 / T**C550 „...
  • Page 96 5. Wiring Diagram 5. Wiring Diagram T**C730 „...
  • Page 97: Board Connection

    5. Wiring Diagram 5. Wiring Diagram 5-2. Board Connection Main board CN1101_U1(USB) CN405_PC(PC) Except TC301 B5V_USB2_PW USB1_DM+_USB PC_RED+ PC_5V USB1_DM-_USB DGND PC_GREEN+ IDENT_PC PC_BLUE+ RDB_FANET CN502_H2(HDMI2) Except TC301 TDB_FANET PC_SDA_DDC HDMI2_RX2+_HDMI DGND DGND H_SYNC HDMI2_RXCLK-_ PC_RED- V_SYNC DGND HDMI PC_GREEN- PC_SCL_DDC HDMI2_RX2-_HDMI HDMI_CEC...
  • Page 98 5. Wiring Diagram 5. Wiring Diagram CN1201_FHD CN402(FUNCTION) PANEL_13V_PW EVEN_TX1-_LVDS MSDA PANEL_13V_PW DGND DGND KEY_INPUT1 PANEL_13V_PW EVEN_TX0+_LVDS A3.3V_PW KEY_INPUT2 EVEN_TX0-_LVDS MSCL DGND ODD_TX3+_LVDS CN302(SPEAKER) ODD_TX3-_LVDS DGND ODD_TXCLK+_LVDS EVEN_TX3+_LVDS ODD_TXCLK-_LVDS EVEN_TX3-_LVDS DGND EVEN_TXCLK+_ ODD_TX2+_LVDS LVDS EVEN_TXCLK-_LVDS ODD_TX2-_LVDS EVEN_TX2+_LVDS ODD_TX1+_LVDS EVEN_TX2-_LVDS ODD_TX1-_LVDS ODD_TX0+_LVDS EVEN_TX1+_LVDS ODD_TX0-_LVDS...
  • Page 99: Connector Functions

    5. Wiring Diagram 5. Wiring Diagram 5-3. Connector Functions Connector Functions CN1101_U1 ↔ PANEL Supply power from PD board to PANEL. CN1201_FHD/CN1202_HD ↔ T-CON CNF1 The LVDS signal transfered from Main Board to Panel . 5-4. Cables T19C301/T19C350 „ LEAD (PD-PANEL 6P) LVDS CABLE Code BN39-01476J...
  • Page 100 5. Wiring Diagram 5. Wiring Diagram T23C350/T23C370 „ LEAD (PD-PANEL 6P) LVDS CABLE Code BN39-01465H BN96-26694G Photo T24C301/T24C350/T24C370/T24C550 „ LEAD (PD-PANEL 6P) LVDS CABLE Code BN39-01476P BN96-24731Z Photo...
  • Page 101 5. Wiring Diagram 5. Wiring Diagram T27C370 / T27C730 „ LEAD (PD-PANEL 6P) LVDS CABLE Code BN39-01817A BN96-27306H Photo...

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