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Help Guide
Gaming Headset
INZONE H3
Model: YY2961
Let's start to use
Connecting the headset and supplied USB audio box properly
Connect the headset and the supplied USB audio box to each device properly as shown.
Headset - USB audio box - computer
Headset - PS5™
Operating the headset
1

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Summary of Contents for Sony INZONE H3

  • Page 1 Help Guide Gaming Headset INZONE H3 Model: YY2961 Let’s start to use Connecting the headset and supplied USB audio box properly Connect the headset and the supplied USB audio box to each device properly as shown. Headset - USB audio box - computer Headset - PS5™...
  • Page 2 Lowering the boom microphone: To turn on the microphone To use all functions and improved performances Update the computer software “INZONE Hub” to the latest version. For details on “INZONE Hub”, refer to the following URL. https://www.sony.net/inzonehub-support Getting started Supplied accessories Checking the package contents...
  • Page 3 Cannot hear a person during a call/low voice from callers, your voice does not reach the person during a call/your voice is low on the caller’s side. Low sound quality Sound of the microphone is disturbed by noises./Sound of the microphone is distorted. Specifications Specifications 5-038-207-11(2) Copyright 2022 Sony Corporation...
  • Page 4: Checking The Package Contents

    After opening the package, check that all of the items in the list are included. If any items are missing, contact your dealer. Numbers in ( ) indicate the item amount. Gaming Headset (1) USB audio box (1) 5-038-207-11(2) Copyright 2022 Sony Corporation...
  • Page 5: Location And Function Of Parts

    There is a boom microphone on the left unit. (left) mark Left unit VOL (volume) –/+ dial There is a tactile dot on the + side. Headphone cable (right) mark Sliders (left, right) Slide to adjust the length of the headband. Right unit 5-038-207-11(2) Copyright 2022 Sony Corporation...
  • Page 6: Wearing The Headset

    (left) mark on your left ear and the (right) mark on your right ear. There is a boom microphone on the (left) mark side. A: Boom microphone Adjust the position of the boom microphone so that it is near your mouth. 5-038-207-11(2) Copyright 2022 Sony Corporation...
  • Page 7 Connect the headset to a headphone terminal on a PS5 controller. When connected to a computer, select the headset as the audio device. Audio input/output device: [INZONE H3] Note Connection is not guaranteed with a PS5 through the USB audio box. Follow the procedures described above to connect to the PS5.
  • Page 8 5-038-207-11(2) Copyright 2022 Sony Corporation...
  • Page 9: Adjusting The Volume

    Help Guide Gaming Headset INZONE H3 What you can do while connected to a game console When you connect the headset to a game console (computer or PS5™), you can do the following. Adjusting the volume You can adjust the volume to the desired level with the VOL (volume) –/+ dial.
  • Page 10: Switching The Microphone On/Off

    Switching the microphone on/off When the boom microphone is lowered, the microphone turns on. When the boom microphone is raised, the microphone turns off. The boom microphone clicks when it switches on and off. Turning on the microphone Turning off the microphone Note Be careful not to hit your eyes with the boom microphone when putting on, taking off or using the headset.
  • Page 11 5-038-207-11(2) Copyright 2022 Sony Corporation...
  • Page 12 Adjust the microphone volume Adjust the sidetone volume Microphone test Set the microphone input volume to be constant (AUTO GAIN CONTROL) Set the spatial sound For details on “INZONE Hub”, refer to the following URL. https://www.sony.net/inzonehub-support 5-038-207-11(2) Copyright 2022 Sony Corporation...
  • Page 13 Installing “INZONE Hub” Download the “INZONE Hub” software from the support site and install it on your computer. For details, refer to the following URL: https://www.sony.net/inzonehub-support Compatible OS: Windows® 10 or later After installing, launch “INZONE Hub”. 5-038-207-11(2) Copyright 2022 Sony Corporation...
  • Page 14: Other Notes

    Keep the headset away from the magnetic card The headset has magnets. If you bring a magnetic card close to the headset, the card magnet may be affected and become unusable. 5-038-207-11(2) Copyright 2022 Sony Corporation...
  • Page 15 Help Guide Gaming Headset INZONE H3 To prevent burning or malfunction due to getting wet On waterproof performance of the headset The headset is not waterproof. If water or foreign matter enters the headset, this can result in burnout or malfunction.
  • Page 16 Putting the headset in a bag with a cold PET bottle Spilling a drink while eating or drinking 5-038-207-11(2) Copyright 2022 Sony Corporation...
  • Page 17 “PlayStation” and “PS5” are registered trademarks or trademarks of Sony Interactive Entertainment Inc. Sony and INZONE are registered trademarks or trademarks of Sony Group Corporation or its affiliates. All other trademarks and registered trademarks are trademarks or registered trademarks of their respective holders.
  • Page 18: Customer Support Websites

    Help Guide Gaming Headset INZONE H3 Customer support websites For customers in the U.S.A, Canada, and Latin America: https://www.sony.com/am/support For customers in European countries: https://www.sony.eu/support For customers in China: https://service.sony.com.cn For customers in other countries/regions: https://www.sony-asia.com/support 5-038-207-11(2) Copyright 2022 Sony Corporation...
  • Page 19: What Can I Do To Solve A Problem

    You may be able to resolve some issues by restarting the connected device such as your computer. Look up information on the issue on the customer support website. If the operations above do not work, consult your nearest Sony dealer. Related Topic...
  • Page 20: No Sound, Low Sound Level

    Check that the 4-pole mini plug of the headset is securely inserted into the mini jack on the USB audio box. Restart the connected device. Note Connection is not guaranteed with the USB ports of TVs, etc. 5-038-207-11(2) Copyright 2022 Sony Corporation...
  • Page 21 When you use the video calling application, open the settings (*) of the video calling application, and check that the speaker or microphone setting is specified as [INZONE H3] (**). When the settings of the video calling application cannot be checked, or calling connections [INZONE H3] cannot be selected, select [INZONE H3] on the settings of your computer to make connections.
  • Page 22: Low Sound Quality

    INZONE H3 Low sound quality Turn down the volume of the playback device if it is too loud. When using a video calling application, sound quality may drop depending on the condition of the communication line. 5-038-207-11(2) Copyright 2022 Sony Corporation...
  • Page 23 If there is an electric light line, fluorescent light, mobile phone, etc. near the headset, keep them away from the headset. When using a video calling application, sound quality may drop depending on the condition of the communication line. Lower the microphone input level of the connected device such as computer and PS5™. 5-038-207-11(2) Copyright 2022 Sony Corporation...
  • Page 24: Specifications

    Help Guide Gaming Headset INZONE H3 Specifications Headset Power source: USB bus power compliant (5 V 100 mA) Operating temperature: 0 °C to 40 °C (32 °F to 104 °F) Headphones Type: Closed, dynamic Driver unit: 40 mm, dome type (CCAW Voice Coil)
  • Page 25 5-038-207-11(2) Copyright 2022 Sony Corporation...

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