Page 1 ET-8700 User's Guide...
Page 3: Table Of Contents
Using Power Saving Settings ......................36 Changing the Sleep Timer Settings ....................36 Changing the Power Off Timer Settings ..................37 Epson Connect Solutions for Smartphones, Tablets, and More ............37 Setting Up Epson Connect Services....................38 Using Epson Email Print ....................... 40 Using the Epson iPrint Mobile App ....................
Page 4 Using Fire OS Printing ........................45 Using Windows 10 Mobile Printing ....................46 Using Epson Print and Scan App with Windows Tablets ..............46 Printing and Scanning with NFC from Your Android Device ............... 47 Wi-Fi or Wired Networking........................49 Network Security Recommendations ....................
Page 5 Selecting the Paper Settings for Each Source - Control Panel ............81 Paper Type Settings - Control Panel ..................... 82 Selecting Default Paper Settings - Administrator................83 Selecting the Default Printer Settings .................... 83 Paper Source Settings Options....................85 Selecting the Universal Print Settings.................... 86 Universal Print Settings Options ....................
Page 6 Changing the Language of the Printer Software Screens ............122 Changing Automatic Update Options ..................123 Printing with the Built-in Epson Driver - Windows 10 S..............124 Selecting Print Settings - Windows 10 S..................124 Printing on a Mac ..........................128 Selecting Basic Print Settings - Mac ...................
Page 7 Additional Scanning Settings - Main Settings Tab ............... 177 Additional Scanning Settings - Advanced Settings Tab ............... 178 Saving Scanned Documents as a Searchable PDF Using Epson Scan 2 ........179 Image Format Options......................... 180 Scan Resolution Guidelines ......................181 Scanning Special Projects........................
Page 8 Setting Up Fax Features Using the Fax Utility - Mac ..............206 Setting Up Contacts and Contact Groups..................207 Setting Up Contacts Using the Product Control Panel..............208 Creating a Contact ........................208 Editing or Deleting a Contact ....................210 Creating a Contact Group .......................
Page 9 Checking Ink and Maintenance Box Status - Windows..............254 Checking Ink and Maintenance Box Status - Mac ............... 256 Purchase Epson Ink Packs and Maintenance Boxes ............... 258 Ink Supply Unit (Ink Pack) Part Numbers..................258 Removing and Installing Ink Packs....................259 Printing with Black Ink and Expended Color Ink Packs ..............
Page 10 Cleaning and Transporting Your Product ..................... 279 Cleaning Your Product ........................279 Transporting Your Product ....................... 282 Solving Problems ............................ 287 Checking for Software Updates......................287 Product Status Messages ........................ 288 Job Status Error Codes ........................290 Running a Product Check ........................ 294 Resetting Control Panel Defaults .....................
Page 11 Incorrect Colors ........................... 319 Solving Scanning Problems ......................320 Scanning Software Does Not Operate Correctly ................. 321 Cannot Start Epson Scan 2 ......................321 Solving Scanned Image Quality Problems ..................322 Image Consists of a Few Dots Only..................... 322 Line of Dots Appears in All Scanned Images................323 Straight Lines in an Image Appear Crooked ................
Page 12 Received Fax is Not Printed ......................330 Solving USB Device Problems ......................331 Cannot View or Print from a USB Device..................331 Cannot Save Files on a USB Device ................... 331 Cannot Transfer Files To or From a USB Device................. 332 Uninstall Your Product Software.......................
Page 13 Binding Arbitration and Class Waiver ....................354 Trademarks ............................358 Copyright Notice..........................358 libTIFF Software Acknowledgment....................359 A Note Concerning Responsible Use of Copyrighted Materials........... 359 Default Delay Times for Power Management for Epson Products ..........360 Copyright Attribution ........................360...
Page 15: Et-8700 User's Guide
ET-8700 User's Guide Welcome to the ET-8700 User's Guide. For a printable PDF copy of this guide, click here.
Page 16: Product Basics
Android Printing Using the Epson Print Enabler Using Fire OS Printing Using Windows 10 Mobile Printing Using Epson Print and Scan App with Windows Tablets Printing and Scanning with NFC from Your Android Device Using the Control Panel See these sections to learn about the control panel and select control panel settings.
Page 17: Control Panel Buttons And Lights
Control Panel Buttons and Lights power button and power light NFC (Near Field Communication) tag Received Fax light home button LCD screen help button Reset button Interrupt button Paper Setting button Contacts button stop button Job/Status button Error and Data lights Numeric keypad C Clear button Status Icon Information...
Page 18: Status Icon Information
Parent topic: Using the Control Panel Status Icon Information Your product displays status icons on the LCD screen for certain product status conditions. Press the icon to view or change the current network settings. Icons Description Displays additional information or instructions, such as loading paper or placing a document.
Page 19: Changing Lcd Screen Language
Icons Description Access to the product's functions are restricted to authorized users. Press the icon to log in to the product using a user name and password. Contact your administrator if you do not know the login information. Access to the product's functions are restricted to authorized users and a user is currently logged in.
Page 20 1. Press the home button, if necessary. 2. Select Settings > General Settings > Basic Settings > Date/Time Settings. You see a screen like this: 3. Select Daylight Saving Time. 4. Select the setting that applies to your area: • Winter: it is winter or your region does not use Daylight Saving Time (DST) •...
Page 21: Selecting Your Country Or Region
Selecting Your Country or Region Before using your product, select the country or region in which you are using your product. Note: If you change the country or region, your fax settings return to their defaults and you must select them again.
Page 22 • System Administration Settings • Presets • Contacts • Network Settings • Web Service Settings • Scan Settings • Fax Settings Note: For more information on administration settings, see the Administrator's Guide. 1. Press the home button, if necessary. 2. Select Settings > General Settings > System Administration > Security Settings > Admin Settings >...
Page 23: Entering Characters On The Lcd Screen
Note: If you forget your password, contact Epson for assistance. Entering Characters on the LCD Screen Using Presets Parent topic: Using the Control Panel Entering Characters on the LCD Screen Follow these guidelines to enter characters for passwords and other settings.
Page 24 Note: This setting can be locked by an administrator. If you cannot access this setting, contact your administrator for assistance. 1. Press the home button, if necessary. 2. Select Presets. You see a screen like this: 3. Select Add New. 4.
Page 25 5. Select the settings you want to save and select Register. You see a screen like this: 6. Select Name. You see a screen like this: 7. Use the displayed keyboard to enter a name for the preset and select OK. 8.
Page 26: Setting User Feature Restrictions (Access Control)
Parent topic: Setting a Password and Locking the Control Panel Related tasks Entering Characters on the LCD Screen Setting User Feature Restrictions (Access Control) Using Web Config Access Control settings, you can restrict access to product features for individual users to prevent misuse of the product. Restricted features require the user to enter an ID and password on the product control panel.
Page 27: Adjusting Control Panel Sounds
Adjusting Control Panel Sounds You can adjust the sound level heard when you press buttons on the control panel. 1. Press the home button, if necessary. 2. Select Settings > General Settings > Basic Settings > Sound. You see a screen like this: 3.
Page 28: Adjusting The Screen Brightness
Adjusting the Screen Brightness You can adjust the brightness of the LCD screen. 1. Press the home button, if necessary. 2. Select Settings > General Settings > Basic Settings > LCD Brightness. You see a screen like this: 3. Press the – or + icons to decrease or increase the brightness. 4.
Page 29: Preventing Pc Connection Via Usb
2. Select Settings > General Settings > Basic Settings > Operation Time Out. 3. Select Off. Parent topic: Using the Control Panel Preventing PC Connection via USB You can disable access to your product from a USB-connected computer. This restricts non-network access to the product and protects the security of confidential scanned documents.
Page 30: Product Parts Locations
You see a screen like this: 3. Select Disable. Parent topic: Using the Control Panel Product Parts Locations See these sections to identify the parts on your product. Product Parts - Front Product Parts - Inside Product Parts - Back Parent topic: Product Basics...
Page 31: Product Parts - Front
Product Parts - Front Certain parts are labeled with a letter and number code. If you encounter any paper jams or errors, you can use these codes to locate and correct the problem. Automatic Document Feeder (ADF) cover (F) ADF edge guides ADF input tray ADF output tray Paper cassette 1 (C1)
Page 32 Optional cassette 2 (C2) Rear paper feed edge guides Paper support and extension Feeder guard Rear paper feed slot (B) Output tray Paper cassette edge guides Paper cassette Parent topic: Product Parts Locations...
Page 33: Product Parts - Inside
Product Parts - Inside Certain parts are labeled with a letter and number code. If you encounter any paper jams or errors, use these codes to locate and correct the problem. Document cover Scanner glass Control panel...
Page 34 USB Type A port for external devices Scanner unit (J) Print head Ink pack tray Front cover (A) Front cover lock Parent topic: Product Parts Locations...
Page 35: Product Parts - Back
Product Parts - Back Certain parts are labeled with a letter and number code. If you encounter any paper jams or errors, use these codes to locate and correct the problem. LAN port USB port Service USB port for future use (do not remove sticker) Line port EXT port AC inlet...
Page 36: Using Power Saving Settings
Using Power Saving Settings Your product enters sleep mode automatically and turns off the LCD screen if it is not used for a period of time. You can make the time period shorter and select other options to save energy and resources. Changing the Sleep Timer Settings Changing the Power Off Timer Settings Parent topic:...
Page 37: Changing The Power Off Timer Settings
Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software...
Page 38: Setting Up Epson Connect Services
• Epson iPrint Mobile App • Epson Remote Print Scan and send a file as an email or upload it to an online service directly from your Epson product with Epson Scan to Cloud or the Epson iPrint Mobile App.
Page 39 4. Select Web Service Settings. 5. Select Epson Connect Services. You see a screen like this: 6. Select Register. 7. Follow the instructions on the screen to activate your product's email address. Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More...
Page 40: Using Epson Email Print
Using Epson Email Print With Epson Email Print, you can print from any device that can send email, such as your smartphone, tablet, or laptop. Just activate your product's unique email address. When you want to print, attach a PDF, Microsoft Office document, or photo to an email and send it to your product. Both the email and the attachments will print automatically.
Page 41: Using Epson Remote Print
Using Epson Scan to Cloud The Epson Scan to Cloud service allows you to scan and send a file as an email or upload it to an online service directly from your Epson product. Register an email address or online services such as Box, DropBox, Evernote, or Google Drive with your Epson Connect account.
Page 42: Using Airprint
6. Now you are ready to use Scan to Cloud. Select the setting for scanning to Scan to Cloud on your Epson product control panel. Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More Related topics Wi-Fi or Wired Networking...
Page 43: Using Google Cloud Print
Wi-Fi or Wired Networking Using Google Cloud Print With a Google Account, you can print from your Apple or Android device to your Epson product. You can also print from Chromebooks and the Google Chrome browser without drivers or cables.
Page 44: Setting Up Google Cloud Print On A Chromebook
With a Google Account, you can print from a Chromebook without drivers or cables. 1. Connect your Epson product to your wireless network. See the link below. 2. Turn on your Chromebook and connect it to the same wireless network as your product.
Page 45: Android Printing Using The Epson Print Enabler
Android Printing Using the Epson Print Enabler You can wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet (Android v4.4 or later). With a few taps, your Android device will discover your nearby Epson product and print.
Page 46: Using Windows 10 Mobile Printing
There is no software to download, no drivers to install, and no cables to connect. Look for the print option in your Windows 10 application to send whatever is on the screen to an Epson product. 1. Connect your Epson product to your wireless network. See the link below.
Page 47: Printing And Scanning With Nfc From Your Android Device
Printing and Scanning with NFC from Your Android Device You can easily connect your Android 4.0 or later device to your product using NFC (Near Field Communication). Once connected, you can print and scan using Epson iPrint. 1. Make sure Epson iPrint is installed on your Android device.
Page 48 Note: If you do not have Epson iPrint installed, the app store page for the Epson iPrint app opens on your device. Install Epson iPrint and repeat this step. 5. Touch the NFC antenna of your Android device to the product NFC tag on your product again.
Page 49: Wi-Fi Or Wired Networking
Wi-Fi or Wired Networking See these sections to use your product on a Wi-Fi or wired network. Network Security Recommendations Wi-Fi Infrastructure Mode Setup Wi-Fi Direct Mode Setup Wi-Fi Protected Setup (WPS) Printing a Network Status Sheet Configuring Email Server Settings Changing or Updating Network Connections Network Security Recommendations To help deter unauthorized access to your product over a network, you should protect your network...
Page 50: Wi-Fi Infrastructure Mode Setup
You can set up your product to communicate with your computer using a wireless router or access point. The wireless router or access point can be connected to your computer over a wireless or wired network. Epson product Wireless router or access point...
Page 51: Selecting Wireless Network Settings From The Control Panel
Epson website. The installer program guides you through network setup. Note: Breakdown or repair of this product may cause loss of fax and network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your fax and network data and settings.
Page 52 7. Select the Password field and enter your wireless password using the displayed keyboard. Note: The network name and password are case sensitive. Be sure to correctly enter uppercase and lowercase letters, and numeric or special characters. • To move the cursor, select the left or right arrows. •...
Page 53: Wi-Fi Direct Mode Setup
You can set up your product to communicate directly with your computer or another device without requiring a wireless router or access point. In Wi-Fi Direct Mode, the product itself acts as a network access point for up to 4 devices. Epson product Computer with a wireless interface Other wireless device...
Page 54 1. Press the home button, if necessary. 2. Press the icon. You see a screen like this: 3. Select Wi-Fi Direct. 4. Scroll down and select Start Setup. 5. Select Start Setup again. You see a screen like this:...
Page 55: Wi-Fi Protected Setup (Wps)
6. Use your computer or wireless device to select the Wi-Fi network name (SSID) displayed on the LCD screen, then enter the password shown. 7. Press the home button to exit. You see the icon on the LCD screen and should be able to connect to your product directly from your computer or device, and then print.
Page 56: Printing A Network Status Sheet
You see a screen like this: 3. Select Router. 4. Select Push Button Setup (WPS). 5. Follow the instructions on the LCD screen to complete WPS setup. 6. Press the home button to exit. You see the icon on the LCD screen and should be able to connect to your product directly from your computer or device, and then print.
Page 57: Configuring Email Server Settings
You see a screen like this: 4. Select Network Settings > Network Status > Print Status Sheet. 5. Select Print to print the sheet. Examine the settings shown on the network status sheet to diagnose any problems you may have. Parent topic: Wi-Fi or Wired Networking Configuring Email Server Settings...
Page 58 You see a screen like this: 4. Scroll down and select Advanced. 5. Select Email Server > Server Settings. You see a screen like this: 6. Select one of the options shown above, then select the settings you want to use. Contact your internet service provider if necessary to confirm the authentication method for the email server.
Page 59: Changing Or Updating Network Connections
9. Select Connection Check to verify the connection to the email server. Parent topic: Wi-Fi or Wired Networking Related tasks Scanning to Email Forwarding Received Faxes Changing or Updating Network Connections See these sections to change or update how your product connects to a network. Accessing the Web Config Utility Changing a USB Connection to a Wi-Fi Connection Changing a Wi-Fi Connection to a Wired Network Connection...
Page 60: Changing A Usb Connection To A Wi-Fi Connection
Wi-Fi connection. 1. Disconnect the USB cable from your product. 2. Uninstall your product software. 3. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic: Changing or Updating Network Connections...
Page 61: Connecting To A New Wi-Fi Router
1. Do one of the following: • Windows: Uninstall your product software. • Mac: Go to the next step. 2. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic:...
Page 62 You see a screen like this: 3. Select Router > Change Settings > Others > Disable Wi-Fi. 4. Select Yes to disable Wi-Fi. Parent topic: Changing or Updating Network Connections...
Page 63: Loading Paper
Loading Paper or Envelopes in the Rear Paper Feed Slot Paper Loading Capacity Double-sided Printing Capacity Compatible Epson Papers Paper or Media Type Settings - Printing Software Selecting the Paper Settings for Each Source - Control Panel Selecting Default Paper Settings - Administrator Installing the Optional Paper Cassette Unit You can install an optional paper cassette unit to provide more paper capacity.
Page 64 3. Lift up your product and gently lower it onto the paper cassette unit with the corners aligned. Warning: To lift the product, have two people hold it as shown here. Lifting from other areas may cause the product to fall or cause you to pinch your fingers when placing the product down.
Page 65: Enabling The Optional Paper Cassette - Windows
4. Place the cassette number sticker on the cassette unit. 5. Connect the power cord and other connection cables, then plug in the product. 6. Turn on the product. 7. Pull out and reinsert the paper cassette in the optional paper cassette unit, and confirm that the cassette unit number appears on the screen.
Page 66 • Windows 7: Click and select Devices and Printers. Right-click your printer name and select Printer properties. • Windows Vista: Click and select Control Panel. Click Printer under Hardware and Sound, then right-click your printer name and select Properties. 2. Click the Optional Settings tab. You see a window like this: 3.
Page 67: Enabling The Optional Paper Cassette - Mac
Enabling the Optional Paper Cassette - Mac You need to enable the optional paper cassette unit before you can use it with the printer software. 1. In the Apple menu or the Dock, select System Preferences. 2. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options &...
Page 68 Note: If the optional paper cassette unit is installed, do not remove more than one cassette at a time. 1. Make sure the product is not operating and pull out the paper cassette.
Page 69 2. Slide the front edge guide outward all the way, then slide the side edge guides to the paper size you are using. 3. Load paper with the printable side facedown and slide the front edge guide against the paper. Note: Make sure the paper fits beneath the arrow mark inside the edge guides.
Page 70 4. Insert the paper cassette all the way into the product. 5. Do one of the following: • Select the size and type of paper you loaded on the LCD screen. • Press the Paper Setting button and select the paper source, then select the size and type of paper you loaded.
Page 71: Loading Paper Or Envelopes In The Rear Paper Feed Slot
Related tasks Loading Paper or Envelopes in the Rear Paper Feed Slot Loading Paper or Envelopes in the Rear Paper Feed Slot You can print envelopes or documents in a variety of paper types and sizes in the rear paper feed slot. 1.
Page 72 3. If you are inserting a stack of paper, fan the sheets and tap the stack on a flat surface to even the edges. Note: You can load one sheet of binder paper with holes on one of the long edges as shown. Do not select automatic 2-sided printing for this type of paper.
Page 73 • Load envelopes short edge first, with the flap facing down and the flap edge to the left, in the center of the slot. 5. Slide the edge guides against the paper or envelopes, but not too tightly. 6. Extend the output tray. 7.
Page 74: Paper Loading Capacity
• Press the Paper Setting button and select the paper source, then select the size and type of paper you loaded. • Select the size and type of paper you loaded in the Settings > General Settings > Printer Settings > Paper Source Settings > Paper Setup menu. Always follow these paper loading guidelines: •...
Page 75 Standard and Thick Paper Capacity You can load up to the following number of sheets in the rear paper feed slot: • 80 sheets of standard paper; load only 1 sheet of paper in a user-defined size between 14 inches (355.6 mm) and 236 inches (6000 mm) long •...
Page 76 User defined (8.5 × 14 to 44 inches [216 × 355.6 to 1117.6 mm]) * Select the paper specification link below to view the list of supported paper sizes. Epson Paper Capacity Paper type Loading capacity Cassette 1 Cassette 2 (optional)
Page 77: Double-Sided Printing Capacity
Matte Double-sided Note: When printing at a user defined size on genuine Epson paper, you can only print at Standard or Normal print quality. Even if the print driver allows you to choose a better print quality, the printer will print using Standard or Normal print quality.
Page 78: Compatible Epson Papers
: Only available when printing from a computer. Parent topic: Loading Paper Related references Paper Specifications Compatible Epson Papers You can purchase genuine Epson ink, maintenance boxes, and paper at epson.com (U.S. sales), epson.ca (Canadian sales), or epson.com.jm (Caribbean sales). You can also purchase supplies from...
Page 79 Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Note: Paper/media availability varies by country. Paper Type Size Part number Sheet count Epson Bright White Paper Letter (8.5 × 11 inches S041586 [216 ×...
Page 80: Paper Or Media Type Settings - Printing Software
Colored paper Color Pre-printed paper Preprinted Envelopes Envelope Epson Ultra Premium Photo Paper Glossy Ultra Premium Photo Paper Glossy Epson Premium Photo Paper Glossy Premium Photo Paper Glossy Epson Photo Paper Glossy Photo Paper Glossy Epson Premium Photo Paper Semi-gloss...
Page 81: Selecting The Paper Settings For Each Source - Control Panel
For this paper Select this paper Type or Media Type setting Epson Presentation Paper Matte Epson Premium Premium Presentation Paper Matte Presentation Paper Matte Epson Premium Presentation Paper Matte Double- sided Thick paper (25 to 43 lb [91 to 160 g/m...
Page 82: Paper Type Settings - Control Panel
Paper Type Settings - Control Panel Select a Paper Type setting that matches the paper you loaded. Paper type loaded Paper Type setting Plain paper Plain Paper Epson Bright White Paper Letterhead paper Letterhead Recycled paper Recycled Colored paper Color...
Page 83: Selecting Default Paper Settings - Administrator
Paper Type setting Pre-printed paper Preprinted High-quality plain paper High Quality Plain Paper Envelopes Envelope Epson Ultra Premium Photo Paper Glossy Ultra Glossy Epson Premium Photo Paper Glossy Prem. Glossy Epson Photo Paper Glossy Glossy Epson Premium Photo Paper Semi-gloss Prem.
Page 84 1. Press the home button, if necessary. 2. Select Settings. 3. Select General Settings. You see a screen like this: 4. Select Printer Settings. You see a screen like this:...
Page 85: Paper Source Settings Options
5. Select one of these options for the Auto Error Solver setting: • Turn on this setting to display a warning and print single-sided when a 2-sided printing error occurs, or to print only what the printer could process when a full memory error occurs. •...
Page 86: Selecting The Universal Print Settings
Parent topic: Selecting the Default Printer Settings Selecting the Universal Print Settings You can change the default universal print settings using the control panel on the product. Note: These settings can be locked by an administrator. If you cannot access these settings, contact your administrator for assistance.
Page 87 Universal Print Available settings Description Settings option Top Offset — Adjust the top or left margin Left Offset Top Offset in — Adjust the top or left margin of the back page when printing Back double-sided. Left Offset in Back Check Paper Select On to check the paper width before printing.
Page 88: Placing Originals On The Product
Placing Originals on the Product Follow the instructions here to place your original documents or photos on the product. Caution: Do not place anything on top of your product or use its cover as a writing surface to avoid damaging it. Placing Originals on the Scanner Glass Placing Originals in the Automatic Document Feeder Placing Originals on the Scanner Glass...
Page 89: Placing Originals In The Automatic Document Feeder
2. Place your original facedown on the scanner glass with the top facing into the corner. Slide the original to the edges of the indicated corner. Note: The edges of your original may be cropped by 0.06 inch (1.5 mm) from the edge of the scanner glass.
Page 90 Note: When originals are placed in the ADF and on the scanner glass, priority is given to the originals in the ADF. 1. Slide the ADF edge guides outward. 2. Fan your stack of originals and tap them gently on a flat surface to even the edges.
Page 91 3. Insert the originals into the ADF faceup and top-edge first. Note: Do not load originals above the arrow mark on the ADF edge guide. The ADF icon on the Copy, Scan, and Fax screens lights up.
Page 92 4. Slide the ADF edge guide against the originals, but not too tightly. Slide the ADF edge guides against the originals, but not too tightly. Note: If you are copying two originals onto one sheet, make sure the originals are loaded as shown. Select the link below to select the copy orientation setting that matches how you loaded your original.
Page 93 Related topics Copying Scanning Faxing...
Page 94: Copying
Copying Options Copying Documents or Photos You can copy documents or photos onto various sizes and types of paper, including Epson special papers. 1. Place your original document or photo on the scanner glass, or place multi-page documents in the ADF.
Page 95: Copying Options
6. Change any of the displayed settings as necessary. 7. Select Advanced to view and change additional copy settings, if necessary. 8. Select Preview to preview your copy on the LCD screen. 9. Select Presets to save your copy settings. Note: Presets can be locked by an administrator.
Page 96 Copying option Available settings Description Reduce/Enlarge Auto Fit Page Automatically sizes the image to fit the paper size you selected 100% Copies the original at its full size 195%->45% and Automatically converts from one size to another other conversions Automatically increases or decreases the size of the image by the percentage you enter (range is 25% to 400%) 2-Sided 1>1-Sided...
Page 97 Copying option Available settings Description Finishing Group (Same Select to print multiple copies of a multi-page document in Pages) unordered groups Collate (Page Select to print multiple copies of a multi-page document in Order) ordered sets Orientation Up Direction Specifies the orientation of your originals (Original) Up Direction: Left Direction...
Page 98 Copying option Available settings Description ID Card Copy Select On to copy both sides of an ID card onto one side of a sheet of paper Parent topic: Copying...
Page 99: Printing From A Computer
You can print with your product using any Windows application, as described in these sections. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
Page 100: Selecting Basic Print Settings - Windows
Selecting Basic Print Settings - Windows Select the basic settings for the document or photo you want to print. 1. Open a photo or document for printing. 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command.
Page 101 4. For the Paper Source setting, select where you loaded the paper you want to print on. 5. Select the size of the paper you loaded as the Document Size setting. Note: You can also select the User-Defined setting to create a custom paper size. 6.
Page 102: Paper Source Options - Windows
Parent topic: Printing with Windows Related references Paper or Media Type Settings - Printing Software Related tasks Selecting Double-sided Printing Settings - Windows Paper Source Options - Windows You can select any of the available options in the Paper Source menu to print on the paper loaded in that source.
Page 103: Selecting Double-Sided Printing Settings - Windows
2-Up and 4-Up Prints 2 or 4 pages on one sheet of paper. Click the Page Order button to select page layout and border options. 2×1 Poster, 2×2 Poster, 3×3 Poster, 4×4 Poster Prints one image on multiple sheets of paper to create a larger poster. Click the Settings button to select image layout and guideline options.
Page 104 You see this window: 3. Select the double-sided printing options you want to use. 4. Click OK to return to the Main tab.
Page 105: Double-Sided Printing Options - Windows
5. Click the Print Density button. You see this window: 6. Select the type of document you are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type. 7. If necessary, select the Adjustments options you want to use. 8.
Page 106: Print Density Adjustments - Windows
Binding Edge Options Select a setting that orients double-sided print binding in the desired direction. Binding Margin Options Select options that define a wider margin to allow for binding. Start Page Selects whether printing starts on the front or back page. Create Folded Booklet Options Select the Booklet checkbox and a binding option to print double-sided pages as a booklet.
Page 107: Selecting Additional Layout And Print Options - Windows
Selecting Additional Layout and Print Options - Windows You can select a variety of additional layout and printing options for your document or photo on the More Options tab. 1. To change the size of your printed document or photo, select the Reduce/Enlarge Document checkbox and select one of these sizing options: •...
Page 108 • Select Custom and click the Advanced button to manually adjust the color correction settings or turn off color management in your printer software. • Select Image Options to access additional settings for improving printed images. Note: You can also select Color Universal Print settings. 3.
Page 109: Custom Color Correction Options - Windows
Custom Color Correction Options - Windows You can select any of the available options in the Color Correction window to customize the image colors for your print job. Color Controls Lets you select a Color Mode setting, individual settings for Brightness, Contrast, Saturation, and Density, and individual color tones.
Page 110: Image Options And Additional Settings - Windows
Lets you manage color using installed color printing profiles. No Color Adjustment Turns off color management in your printer software so you can manage color using only your application software. Parent topic: Selecting Additional Layout and Print Options - Windows Image Options and Additional Settings - Windows You can select any of the Image Options and Additional Settings to customize your print.
Page 111: Header/Footer Settings - Windows
High Speed Speeds up printing but may reduce print quality. Mirror Image Flips the printed image left to right. Parent topic: Selecting Additional Layout and Print Options - Windows Header/Footer Settings - Windows You can select any of the Header/Footer Settings options to add headers or footers when you print. The items are available to print at the top or bottom of your pages, in either the left, right, or center of the page.
Page 112: Selecting A Printing Preset - Windows
Parent topic: Selecting Additional Layout and Print Options - Windows Selecting a Printing Preset - Windows For quick access to common groups of print settings, you can select a printing preset on the Main or More Options tab. Note: You can create your own preset by clicking the Add/Remove Presets button. 1.
Page 113 You see the available Printing Presets on the left: 2. Place your cursor over one of the Printing Presets to view its list of settings. 3. Click on a preset to change its settings, or use any of the available options on the screen to control your printing presets.
Page 114: Selecting Extended Settings - Windows
Parent topic: Printing with Windows Selecting Extended Settings - Windows You can select additional settings that apply to all the print jobs you send to your product. 1. Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click 2.
Page 115: Extended Settings - Windows
Printing with Windows Extended Settings - Windows You can select from these settings on the Extended Settings window. Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other issues. Check Paper Width Before Printing Prevents printing beyond the edges of the paper if the paper size setting is incorrect; may reduce print speed.
Page 116: Printing Your Document Or Photo - Windows
Separator Page Before each document, prints a separator page containing the title, user, date, and time. Always Spool RAW Datatype Increases print speed and may solve other printing problems. Page Rendering Mode Increases print speed when printing is extremely slow or the print head stops during printing. Print as Bitmap Increases print speed when printing is extremely slow or the print head stops during printing, and other settings do not help.
Page 117: Locking Printer Settings - Windows
You see your application's Print window, such as this one: 2. Click OK or Print to start printing. Parent topic: Printing with Windows Locking Printer Settings - Windows Windows administrators can lock access to some printer settings to prevent unauthorized changes. 1.
Page 118 • Windows Vista: Click and select Control Panel. Click Printer under Hardware and Sound, then right-click your product and select Properties. 2. Click the Optional Settings tab. Note: You can prevent access to the Optional Settings tab by changing the user or group permissions in the Security tab.
Page 119: Locked Setting Options
Locked Setting Options Select the options you want to use for any locked print settings. Setting Options Description Anti-Copy Various data items Lets you select the data to use for the pattern or prohibit anti- Pattern copy patterns Add/Delete Lets you add or delete a customized anti-copy pattern Settings Lets you select the arrangement, size, and other settings for the custom anti-copy pattern...
Page 120: Entering A User Id And Password For Printing
Entering a User ID and Password for Printing If you enabled Access Control on the product, you must enter a user ID and password in the printer driver to be able to print. Note: If you do not know the user ID or password, contact your administrator for assistance. 1.
Page 121: Selecting Default Print Settings - Windows
6. Click OK. Parent topic: Printing with Windows Selecting Default Print Settings - Windows When you change your print settings in a program, the changes apply only while you are printing in that program session. If you want to change the print settings you use in all your Windows programs, you can select new default print settings.
Page 122: Changing The Language Of The Printer Software Screens
4. Click OK. These settings are now the defaults selected for printing. You can still change them as needed for printing in any program session. Changing the Language of the Printer Software Screens Parent topic: Printing with Windows Changing the Language of the Printer Software Screens You can change the language used on the Windows printer software screens.
Page 123: Changing Automatic Update Options
4. Select the language you want to use as the Language setting. 5. Click OK to close the printer software window. The printer software screens appear in the language you selected the next time you access them. Parent topic: Selecting Default Print Settings - Windows Changing Automatic Update Options Your printer software for Windows automatically checks for updates to the product software.
Page 124: Printing With The Built-In Epson Driver - Windows 10 S
Note: The built-in Epson driver in Windows 10 S does not include all the available print settings for your product. To print with additional settings, download and install the Epson Print and Scan utility from the Windows Store.
Page 125 You see a window like this: 4. Select the type of paper you loaded as the Media setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 5. Click the Advanced button.
Page 126 You see a window like this: 6. Select the size of the paper you loaded as the Paper Size setting. 7. To print multiple copies, select or enter the number as the Copy Count setting. 8. To print multiple copies of multi-page documents in sets, select the Collated checkbox. 9.
Page 127 10. Select the Layout tab. 11. Select the orientation of your document as the Orientation setting.
Page 128: Printing On A Mac
14. Click OK or Print to start printing. Parent topic: Printing with the Built-in Epson Driver - Windows 10 S Printing on a Mac You can print with your product using any Mac printing program, as described in these sections.
Page 129: Selecting Basic Print Settings - Mac
Selecting Print Layout Options - Mac Selecting Double-sided Printing Settings - Mac Managing Color - Mac Selecting Printing Preferences - Mac Printing Your Document or Photo - Mac Parent topic: Printing from a Computer Selecting Basic Print Settings - Mac Select the basic settings for the document or photo you want to print.
Page 130 You see the expanded printer settings window for your product: Note: The print window may look different, depending on the Mac OS version and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing.
Page 131 6. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 7.
Page 132: Paper Source Options - Mac
Related references Paper or Media Type Settings - Printing Software Related tasks Selecting Page Setup Settings - Mac Paper Source Options - Mac You can select any of the available options in the Paper Source menu to print on the paper loaded in that source.
Page 133: Selecting Page Setup Settings - Mac
Grayscale Prints text and graphics in black or shades of gray. Mirror Image Lets you flip the printed image horizontally. Parent topic: Selecting Basic Print Settings - Mac Selecting Page Setup Settings - Mac Depending on your application, you may be able to select the paper size and orientation settings from the print window.
Page 134: Selecting Print Layout Options - Mac
Selecting Print Layout Options - Mac You can select a variety of layout options for your document or photo by selecting Layout from the pop- up menu on the print window. • To print multiple pages on one sheet of paper, select the number of pages in the Pages per Sheet pop-up menu.
Page 135 Note: Some options may be pre-selected or unavailable, depending on other settings you have chosen or if you are accessing the product over a network. This screen may be different, depending on the Mac OS version you are using. 1. Select one of the Two-sided Printing options. 2.
Page 136: Double-Sided Printing Options And Adjustments - Mac
Related tasks Selecting Basic Print Settings - Mac Double-sided Printing Options and Adjustments - Mac You can select any of the available options in the Two-sided Printing Settings pop-up menu to set up your double-sided print job. Long-Edge binding Orients double-sided printed pages to be bound on the long edge of the paper. Short-Edge binding Orients double-sided printed pages to be bound on the short edge of the paper.
Page 137: Color Matching And Color Options - Mac
Color Matching and Color Options - Mac You can select from these settings on the Color Matching and Color Options menus. Color Matching Settings EPSON Color Controls Lets you manage color using controls in your printer software or turn off color management. ColorSync Prints using standard color profiles for your product and paper to help match image colors.
Page 138: Selecting Printing Preferences - Mac
Color Options Settings Manual Settings Lets you select manual color adjustments. Click the arrow next to Advanced Settings and select settings for Brightness, Contrast, Saturation, and individual color tones. You can also select a color Mode setting for printing photos and graphics and the Fix Red-Eye setting to reduce or remove red- eye in photos.
Page 139: Printing Preferences - Mac
You see a screen like this: 4. Select any of the available printing preferences. 5. Click OK. Printing Preferences - Mac Parent topic: Printing on a Mac Printing Preferences - Mac You can select from these settings on the Options or Driver tab. Thick Paper and Envelopes Prevents ink from smearing when you print on envelopes or other thick paper.
Page 140: Printing Your Document Or Photo - Mac
High Speed Printing Speeds up printing but may reduce print quality. Output documents for filing Outputs all landscape, portrait, 1-sided, and 2-sided documents in the same orientation for easier filing. Warning Notifications Lets you choose whether or not to receive warning notifications from the printer software for various operating conditions.
Page 141: Checking Print Status - Mac
Checking Print Status - Mac During printing, you can view the progress of your print job, control printing, and check ink status. 1. Click the printer icon when it appears in the Dock. You see the print status window: 2. Select the following options as necessary for your Mac OS version: •...
Page 142 3. Select the job you want to cancel and select Cancel. Parent topic: Printing from a Computer...
Page 143: Scanning
Note: You can also scan using Document Capture Pro (Windows) or Document Capture (Mac). Starting a Scan Using the Product Control Panel Starting a Scan Using the Epson Scan 2 Icon Starting a Scan from a Scanning Program Starting a Scan from a Smart Device...
Page 144 • Cloud sends your scanned files to a destination that you have registered with Epson Connect. • Computer (WSD) lets you manage network scanning in Windows 10, Windows 8.x, Windows 7, or Windows Vista (English only).
Page 145: Scanning To A Network Folder Or Ftp Server
Starting a Scan Related tasks Using Presets Entering Characters on the LCD Screen Using Epson Scan to Cloud Related topics Placing Originals on the Product Scanning to a Network Folder or FTP Server You can scan an image and save it to a network folder using your product's control panel. You can either enter the folder path directly on the product's control panel or select a folder from the Contacts list.
Page 146 You see a screen like this: 4. Select Network Folder/FTP. You see a screen like this: 5. Do one of the following: • Select from any displayed frequent contacts. • Select Keyboard, select the Communication Mode field, and select Network Folder (SMB) or FTP.
Page 147: Scanning To Email
Enter the folder path name for the Location setting in one of the following formats depending on the Communication Mode setting you selected: • SMB: \\host name\folder • FTP: ftp://host name/folder name • Select Contacts and choose a saved folder from the Contacts list. 6.
Page 148 1. Place your original on the product for scanning. Note: To scan a double-sided or multi-page document, place all of the pages in the ADF. 2. Press the home button, if necessary. 3. Select Scan. You see a screen like this: 4.
Page 149: Adding And Assigning Scan Jobs With Document Capture Pro - Windows
5. Do one of the following: • Select from any displayed frequent contacts. • Select Keyboard to use the displayed keyboard to enter the address for the recipient and press • Select Contacts and choose an email address from the Contacts list. •...
Page 150 1. Do one of the following to start Document Capture Pro: • Windows 10: Click and select Epson Software > Document Capture Pro. • Windows 8.x: Navigate to the Apps screen and select Document Capture Pro. • Windows (other versions): Click or Start, and select All Programs or Programs.
Page 151 You see a window like this: 4. To add a scan job, click the New Job icon, enter a name for the new job, select settings as necessary, and click OK. You can now use the new scan job when you scan with Document Capture Pro. Note: See the Help information in Document Capture Pro for details.
Page 152: Adding And Assigning Scan Jobs With Document Capture - Mac
You can now select the assigned scan job when you scan to Document Capture Pro using your product's control panel. Parent topic: Starting a Scan Using the Product Control Panel Related topics Scanning with Document Capture or Document Capture Pro Adding and Assigning Scan Jobs with Document Capture - Mac You can use Document Capture to create, edit, and delete scan jobs.
Page 153: Scanning To A Memory Device
Scanning to a Memory Device You can scan an original and save the scanned image to a external USB device connected to your product. 1. Insert a external USB device into the product's USB port. 2. Place your original on the product for scanning. Note: To scan a double-sided or multi-page document, place all of the pages in the ADF.
Page 154: Scanning To The Cloud
Scanning to the Cloud You can use the control panel to send your scanned files to a destination that you have registered with Epson Connect. Note: Make sure to set up your product using Epson Connect before using this feature.
Page 155 1. Place your original on the product for scanning. Note: To scan a double-sided or multi-page document, place all of the pages in the ADF. 2. Press the home button, if necessary. 3. Select Scan. You see a screen like this: 4.
Page 156: Scanning Using Web Services For Devices (Wsd) - Windows
5. Press the plus sign and select a cloud destination. 6. Select Basic Settings options as necessary. 7. Select the Advanced tab and select options as necessary. 8. Select Presets to save your scan settings. Note: Presets can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance.
Page 157: Control Panel Scanning Options
Note: If you do not use this feature, you can remove the icon from the home screen by selecting Settings > System Administration > WSD Settings > Disable. Parent topic: Starting a Scan Using the Product Control Panel Control Panel Scanning Options Select the options you want to use for scanning.
Page 158 Scan to setting Available options Description File Format JPEG Select for photos. You can also select the Compression Ratio. Select for documents. You can also select the Compression Ratio and PDF Settings. TIFF (Single Page) Select for scanned files that you can print from a device.
Page 159: Starting A Scan Using The Epson Scan 2 Icon
Starting a Scan Using the Product Control Panel Starting a Scan Using the Epson Scan 2 Icon You can start the Epson Scan 2 program to select scan settings, scan, and save the scanned image to a file. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section.
Page 160 • Mac: Open the Applications folder, open the Epson Software folder, and select Epson Scan 2. You see an Epson Scan 2 window like this: Parent topic: Starting a Scan...
Page 161: Starting A Scan From A Scanning Program
Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
Page 162: Starting A Scan From A Smart Device
Starting a Scan Starting a Scan from a Smart Device You can start a scan from a smart device using the Epson iPrint app. You can save the scanned document to your device or a cloud service, e-mail it, or print it.
Page 163: Entering A User Id And Password For Scanning
Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S; you must obtain software only from the Windows Store.
Page 164: Scanning With Document Capture Or Document Capture Pro
4. Enter your user name and password. 5. Click OK. Parent topic: Starting a Scan Scanning with Document Capture or Document Capture Pro Follow the instructions in these sections to scan using Document Capture (Mac) or Document Capture Pro (Windows). Note: The Document Capture (Mac) or Document Capture Pro (Windows) software must be installed on your computer.
Page 165: Scanning With Document Capture Pro In Simple View
2. Do one of the following to start Document Capture Pro: • Windows 10: Click and select Epson Software > Document Capture Pro. • Windows 8.x: Navigate to the Apps screen and select Document Capture Pro. • Windows (other versions): Click or Start, and select All Programs or Programs.
Page 166 You see the Document Capture Pro window. (You may see a screen asking you to select your scanner first; if you do, select your product.) 3. If you see a Switch to Simple View button in the upper right corner of the window, click it. You see a window like this: 4.
Page 167 6. If you want to select scan settings for a particular destination, click the Scan Settings button, select any displayed settings you want to use, and click OK. Note: See the help information in Document Capture Pro for details. If you do not see the Scan Settings button, click the <...
Page 168: Scanning With Document Capture Pro In Standard View
2. Do one of the following to start Document Capture Pro: • Windows 10: Click and select Epson Software > Document Capture Pro. • Windows 8.x: Navigate to the Apps screen and select Document Capture Pro. • Windows (other versions): Click or Start, and select All Programs or Programs.
Page 169 4. Select Scan Settings from the Scan Setting Name list (or select Scan > Scan Settings from the menu bar). You see a window like this: 5. Select any displayed settings you want to use and click OK. Note: See the help information in Document Capture Pro for details. 6.
Page 170 You see a preview of your scan in the Document Capture Pro window. Note: You may have to close the Epson Scan 2 window to view your scan in the Document Capture Pro window. 7. If you would like to scan additional originals and add them to the current captured images, click the Add Page(s) icon and follow the instructions on the screen.
Page 171: Scanning With Document Capture - Mac
Document Capture for details. 1. Load your original in the product. 2. Open the Applications folder, open the Epson Software folder, and select Document Capture. You see a window like this: Note: You may need to select your scanner from the scanner list.
Page 172 5. If you want to select detailed scan settings, close the Scan Settings window, open the Scan menu at the top of the Mac desktop, and select Displays the EPSON Scan Setup Screen. 6. Click the Scan icon and select any detailed scan settings you want to use from the Epson Scan 2 window. 7. Click Scan.
Page 173 You see a preview of your scan in the Document Capture window. Note: You may have to close the Epson Scan 2 window to view your scan in the Document Capture window. 8. If you would like to scan additional originals and add them to the current captured images, click the + icon, select Acquire from Scanner, and repeat the previous steps.
Page 174: Scanning In Epson Scan 2
Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
Page 175 You see this window: 2. Select the Document Source setting that matches where you placed your original, or select Auto Detect to have Epson Scan 2 automatically detect the source. 3. Select the Scanning Side setting if you are scanning from the ADF.
Page 176 4. Select the Document Size setting that matches the size of your original, or select Auto Detect to have Epson Scan 2 automatically detect the size. You can select Customize to enter a custom size, if necessary. 5. Select the image type of your original and how you want it scanned as the Image Type setting.
Page 177: Available Document Source Settings
Scanning in Epson Scan 2 Additional Scanning Settings - Main Settings Tab You can select these additional scanning settings on the Epson Scan 2 Main Settings tab. Not all adjustment settings may be available, depending on other settings you have chosen.
Page 178: Additional Scanning Settings - Advanced Settings Tab
Scanning in Epson Scan 2 Additional Scanning Settings - Advanced Settings Tab You can select these additional scanning settings on the Epson Scan 2 Advanced Settings tab. Not all adjustment settings may be available, depending on other settings you have chosen.
Page 179: Saving Scanned Documents As A Searchable Pdf Using Epson Scan 2
Optical Character Recognition (OCR) and then embedded in the scanned original. Note: The required Epson Scan 2 OCR Component is installed automatically when you install your product software as instructed on the Start Here sheet. If you install your scanner software programs individually, be sure to also install this component if you want to perform OCR.
Page 180: Image Format Options
Scanning in Epson Scan 2 Image Format Options You can select different image formats and related options. For details on available options, click the ? icon on the Epson Scan 2 Image Format Options window. Not all image formats have options.
Page 181: Scan Resolution Guidelines
If you plan to enlarge a scanned image so you can print it at a larger size, you may need to increase the resolution from the default resolution set by Epson Scan 2. Follow these guidelines to determine the resolution setting you need:...
Page 182: Scanning Special Projects
Increase the Epson Scan 2 Resolution setting in your scan. Increase the resolution by the same amount you will increase the image size to retain a high image quality. For example, if the resolution is 300 dpi (dots per inch) and you will double the image size later, change the Resolution setting to 600 dpi.
Page 183 You see a window like this: 4. Click the Scan Settings button. Note: If you do not see any icons, click the < symbol in the Job bar.
Page 184 You see a window like this: 5. Select any displayed settings you want to use and click OK. Note: See the help information in Document Capture Pro for details. 6. Click one of the cloud server or service destination icons in the Scan and... section of the window. Your product starts scanning and you see the settings window.
Page 185: Scanning To A Sharepoint Server Or Cloud Service - Mac
Scanning to a SharePoint Server or Cloud Service - Mac You can use Document Capture to upload scanned images to a SharePoint server or a cloud service. 1. Open the Applications folder, open the Epson Software folder, and select Document Capture. You see a window like this: Note: You may need to select your scanner from the scanner list.
Page 186: Scanning Multi-Page Originals As Separate Files - Windows
2. Do one of the following to start Document Capture Pro: • Windows 10: Click and select Epson Software > Document Capture Pro. • Windows 8.x: Navigate to the Apps screen and select Document Capture Pro. • Windows (other versions): Click or Start, and select All Programs or Programs.
Page 187 You see a window like this:...
Page 188 4. Click the Scan Settings button. You see a window like this: 5. Select any displayed settings you want to use and click OK. Note: See the help information in Document Capture Pro for details. 6. Click one of the destination icons (except Print) in the Scan and... section of the window. Your product starts scanning and you see the settings window.
Page 189 You see a window like this: 9. Select the method you used to separate the originals as the Separator setting. Note: See the help information in Document Capture Pro for details. 10. If necessary, select Create Folder and select a folder name. 11.
Page 190: Faxing
Faxing See these sections to fax using your product. Note: This product allows you to store names, telephone numbers, and fax data in its memory even when the power is turned off. Make sure you restore all of the default settings if you give away or dispose of the product.
Page 191 1. Connect a phone cable to your telephone wall jack and to the LINE port on your product. Note: If you have a DSL or ISDN connection, you must connect the appropriate DSL filter, or ISDN terminal adapter or router to the wall jack to be able to use the line for faxing or voice calls using your product.
Page 192 2. If you are connecting a telephone or answering machine to your product using a second phone cable, remove the cap from the EXT port on your product. 3. Connect a second phone cable to your telephone or answering machine and to the EXT port on your product.
Page 193: Setting Up Fax Features
Any phone or answering machine must be connected to the EXT port for your product to detect an incoming fax call when the phone is picked up. Epson cannot guarantee compatibility with VoIP, cable phone systems, or fiberoptic digital services such as FIOS.
Page 194 2. Select Settings > General Settings > Fax Settings > Fax Setting Wizard. You see the following screen: 3. Connect your phone line and select Proceed 4. On the next screen, use the displayed keypad to enter the sender name for your fax source, such as your name or a business name.
Page 195: Selecting The Line Type
• If you did not connect an external telephone or answering machine, select No. (Receive Mode is automatically set to Auto; otherwise you cannot receive faxes.) 8. On the next Receive Mode Setting screen, select Yes to receive faxes automatically or select No to receive faxes manually.
Page 196: Setting The Number Of Rings To Answer
You see a screen like this: 3. Select Access Code and select Use. 4. Select the Access Code field and use the displayed keypad to enter the access code, such as 9. Then select OK. 5. Select OK to exit. Parent topic: Setting Up Basic Fax Features Related tasks...
Page 197: Selecting Advanced Fax Settings
You see a screen like this: 3. Select the number of rings and select OK. Make sure to select a number higher than the number of rings your answering machine is set to for answering a call. Note: An answering machine picks up every call faster than the product, but the product can detect fax tones and start receiving faxes.
Page 198: Send Settings - Fax
You see a screen like this: 3. If you want to create shortcuts for up to three fax operations, select Quick Operation Button and select a setting and a shortcut button. Note: These shortcuts are displayed on the Fax Settings tab in the main Fax screen. 4.
Page 199: Receive Settings - Fax
Setting Options Description Save Failure Data Saves faxes that failed to be sent in the product’s memory. You can resend the faxes from the product's Job/Status menu. Parent topic: Selecting Advanced Fax Settings Receive Settings - Fax Select the save/forward or print options you want to use for incoming faxes. Save/Forward Settings Setting Options...
Page 200 Setting Options Description Auto Reduction Select to reduce the size of large received faxes to fit on the paper size in the selected paper source Select to print large incoming faxes at their original size on multiple sheets, if necessary Split Page Settings Delete Print Data Select how to split large incoming faxes across...
Page 201: Report Settings - Fax
Setting Options Description Print Suspend Time Select On to set a time period to stop automatic printing of faxes or reports and save received faxes in the product’s memory. (Make sure there is enough Time to Stop free memory before using this function.) Time to Restart Quiet Mode Select On to reduce noise during printing.
Page 202: Basic Settings - Fax
Setting Options Description Report Format Simple Prints a simple fax report Detail Prints a fax report that includes error codes Output Method Print Prints fax reports Save to Memory Saves fax reports to a memory device Device Forward Forwards fax reports to a specified destination Parent topic: Selecting Advanced Fax Settings Basic Settings - Fax...
Page 203 Setting Options Description Line Type PSTN Selects a standard phone line (Public Switched Telephone Network) Selects Private Branch Exchange, the type of phone line used in office environments where an access code such as 9 must be used to call an outside line Header Your Phone Select to enter the header information and your...
Page 204: Security Settings - Fax
Setting Options Description Rejection Fax Various Lets you automatically reject faxes from blocked numbers, with blank headers, or from unrecognized contacts Parent topic: Selecting Advanced Fax Settings Security Settings - Fax Select the security options you want to use for fax data. Setting Options Description...
Page 205 • Windows 8.x: Navigate to the Apps screen. • Windows (other versions): Click or Start > Programs or All Programs > EPSON Software. 2. Select FAX Utility. The first time you use the FAX Utility, you see this introduction window:...
Page 206: Setting Up Fax Features Using The Fax Utility - Mac
You see this window: 4. Click Select Printer and follow the on-screen instructions to transfer your product's fax settings to the FAX Utility. Note: For detailed information, click Help or Open Online Help. Parent topic: Setting Up Fax Features Setting Up Fax Features Using the Fax Utility - Mac You can set up your fax header and select your fax settings using the FAX Utility for Mac.
Page 207: Setting Up Contacts And Contact Groups
1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select the FAX option for your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2.
Page 208: Setting Up Contacts Using The Product Control Panel
Parent topic: Faxing Setting Up Contacts Using the Product Control Panel You can set up your contacts and contact groups using the control panel on your product. Creating a Contact Editing or Deleting a Contact Creating a Contact Group Editing or Deleting a Contact Group Parent topic: Setting Up Contacts and Contact Groups Creating a Contact...
Page 209 You see a screen like this: 4. Select the icon. 5. Select Add Contact. You see a screen like this: 6. Select the registry number you want to use for the contact you are adding. 7. Select the Name field, use the displayed keyboard to enter the contact name (up to 30 characters), and select OK.
Page 210: Editing Or Deleting A Contact
8. Select the Index Word field, use the displayed keyboard to enter a word to use when searching for an entry (up to 30 characters), and select OK. (This field is optional.) 9. Select the Fax Number field, use the displayed keypad or the buttons on the product to enter the fax number, and select OK.
Page 211: Creating A Contact Group
4. Select the tab containing the first letter of the contact name, then select the > icon next to the contact you want to edit or delete. You see a screen like this: 5. Do one of the following: • To delete the contact, select Delete and select Yes on the confirmation screen. •...
Page 212 You see a screen like this: 3. Select Contacts. 4. Select the icon. 5. Select Add Group. You see a screen like this: 6. Select the registry number you want to use for the group you are adding. 7. Select the Group Name field, use the displayed keyboard to enter the group name (up to 30 characters), and select OK.
Page 213: Editing Or Deleting A Contact Group
8. Select the Index Word field, use the displayed keyboard to enter a word to use when searching for a group (up to 30 characters), and select OK. (This field is optional.) 9. Select the Contact(s) Added to the Group field. You see your contacts list.
Page 214: Importing Contacts Using The Fax Utility - Windows
1. Do one of the following: • Windows 10: Click and select EPSON Software. • Windows 8.x: Navigate to the Apps screen. • Windows (other versions): Click or Start > Programs or All Programs > EPSON Software. 2. Select FAX Utility.
Page 215 The first time you use the FAX Utility, you see this introduction window: 3. Read about the FAX Utility and click Close at the bottom of the window.
Page 216 You see this window: 4. To edit the contacts list on your product, click Contacts. 5. Do one of the following: • To edit a contact, select it in the list and click the icon. • To delete a contact, select it in the list and click the icon.
Page 217: Setting Up Speed/Group Dial Lists Using The Fax Utility - Mac
You see this window: 7. Select File > Import From Windows Address Book. 8. Select the contacts you want to import and click OK. Note: For detailed information, select Help or Open Online Help. Parent topic: Setting Up Contacts and Contact Groups Setting Up Speed/Group Dial Lists Using the Fax Utility - Mac You can set up your speed dial and group dial lists using the FAX Utility.
Page 218 You see this window: 3. Select your FAX product in the Printer list. 4. Select Speed Dial/Group Dial List. You see this window:...
Page 219: Sending Faxes
5. To add an entry, double-click an empty entry. Note: To edit an entry, select it and change the information. To delete an entry, select it and press the Delete key on your keyboard. 6. Do one of the following: •...
Page 220: Sending A Fax Using The Keypad, Contact List, Or History
Sending a Fax Using the Keypad, Contact List, or History You can send a fax from your product control panel by entering the fax number, or selecting the number from either the contact list or fax history. Note: You can send a black-and-white fax to up to 100 contacts or 99 groups at a time, or send a color fax to one recipient at a time.
Page 221 number. If the access code has been set up in the Line Type setting, enter the # pound sign instead of the code. If your fax number requires a brief pause, select the - icon to insert a pause symbol (–). •...
Page 222: Fax Sending Options
Related references Fax Sending Options Related tasks Using Presets Selecting the Line Type Related topics Setting Up Contacts Using the Product Control Panel Placing Originals on the Product Fax Sending Options While sending a fax, you can select Fax Settings and select these options. Setting Options Description...
Page 223 Setting Options Description ADF 2-Sided Select On to enable 2-sided faxing from the ADF. The Direct Send option and color faxing are disabled when you turn on this setting. Continuous Scan (ADF) Off Select On to have the product to prompt if you want to scan another page after a document in the ADF has finished scanning.
Page 224: Sending A Fax At A Specified Time
Setting Options Description Backup Saves a copy of the scanned fax to the selected email address or network folder/FTP location Parent topic: Sending Faxes from the Product Control Panel Sending a Fax at a Specified Time You can send a fax at a time of your choice. Note: Make sure the product's date and time settings are correct.
Page 225: Sending A Fax On Demand
8. Select Time, use the displayed keypad on the LCD screen to enter your desired time, and select 9. Select Send. Note: To cancel faxing, select Cancel. After scanning your originals, your product dials the number and sends the fax at the specified time. Note: If the product is turned off at the specified time, the fax is sent when it is powered on.
Page 226: Sending A Stored Fax
4. Select Polling Send/Board. 5. Select Polling Send. 6. If you need to change any fax settings, select the icon, select Settings, and change the settings. 7. Select Add Document. 8. Select Store. Your document is scanned and stored until you overwrite it or delete it. Note: To display the stored job, press the Job/Status button.
Page 227: Dialing Fax Numbers From A Connected Telephone
4. Select the icon. 5. Select Extended Fax. 6. Select Store Fax Data to turn on the setting and select Close. 7. Select any other fax settings as necessary and select Close. 8. Select Store. 9. When you are ready to send the document, press the home button if necessary and select Fax Box.
Page 228: Sending Faxes Using The Fax Utility - Windows
You see this screen: 5. Select Fax Settings and select settings as necessary. Note: Your product now communicates with the recipient's fax machine. Do not hang up the telephone. 6. When you hear a fax tone, select Send to start sending the fax. Note: If your recipient's fax machine does not print in color, your fax is automatically sent in black- and-white.
Page 229 You see a window like this: 2. Select your product with the FAX option as the printer. 3. To change the Paper Size, Orientation, Color, Image Quality, or Character Density settings, click the Preferences or Properties button. Note: If you see a Setup, Printer, or Options button, click it. Then click Preferences or Properties on the next screen.
Page 230 If you’re faxing for the first time, you see a window like this one: 6. Enter your sender information so that recipients can identify the origin of the fax. Then click OK to save the sender information.
Page 231: Sending Faxes Using The Fax Utility - Mac
7. Enter the recipient's name and fax number or select a recipient from the phonebook, then click Next. Note: For detailed instructions on using the Epson FAX Utility, click Help. 8. Select a cover sheet and enter a subject and message, then click Next.
Page 232 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3. Select your product FAX option as the Printer setting. 4.
Page 233 You see this window: 7. Do one of the following to choose your recipient: • Select a name or group from the Recipient List. • Enter a name, company, and fax number and click the + button. • Click the icon and select a recipient from your address book.
Page 234: Receiving Faxes
You see this window: 9. Select the Color and Image Quality settings you want to use for your fax. 10. Click Fax. Parent topic: Sending Faxes Receiving Faxes See these sections to receive faxes with your product. Fax Reception Receiving Faxes Automatically Receiving Faxes Manually Forwarding Received Faxes Receiving a Fax by Polling...
Page 235: Receiving Faxes Automatically
If you connected a telephone to your product so you can use the same phone line for faxes and voice calls, you can also set your product to receive faxes manually. This allows you to check for a fax tone using the telephone and press a button on your product to receive the fax.
Page 236: Forwarding Received Faxes
6. Select Receive again to start receiving the fax. 7. Hang up the telephone. Parent topic: Receiving Faxes Related references Basic Settings - Fax Related tasks Receiving Faxes Automatically Forwarding Received Faxes You can forward received faxes to another fax machine, or convert the faxes into PDF documents and forward them to a shared folder on the network or to an email address.
Page 237: Saving Faxes To An External Usb Device
2. Select Fax. You see a screen like this: 3. Select the icon. 4. Select Extended Fax. 5. Select Polling Receive to turn on the setting and select Close. 6. Select Close. 7. Enter the fax number you expect to receive the fax from. 8.
Page 238: Saving And Viewing Received Faxes
Saving and Viewing Received Faxes You can save received faxes in your product's memory and view them on the LCD screen. The inbox and confidential boxes can hold a maximum of 200 faxes in total. Note: The inbox can be locked by an administrator. If you cannot access the inbox, contact your administrator for assistance.
Page 239: Selecting Received Fax Options Using The Fax Utility - Windows
1. Do one of the following: • Windows 10: Click and select EPSON Software. • Windows 8.x: Navigate to the Apps screen. • Windows (other versions): Click or Start > Programs or All Programs > EPSON Software. 2. Select FAX Utility.
Page 240 The first time you use the FAX Utility, you see this introduction window: 3. Read about the FAX Utility and click Close at the bottom of the window.
Page 241 You see this window: 4. To save faxes received by your product on your computer, select Save received faxes on this computer. 5. Select the destination folder and other options, and click OK. You return to the FAX Utility window. 6.
Page 242: Checking Fax Status
7. Select how often you want to be notified of received faxes and click OK. Note: For detailed information, click Help or Open Online Help. Parent topic: Receiving Faxes Checking Fax Status You can check the status of fax jobs on the product control panel. 1.
Page 243: Printing Fax Reports
Printing Fax Reports You can print several types of fax reports whenever necessary. You can also print the fax log automatically by turning on Fax Log Auto Print. 1. Press the home button, if necessary. 2. Select Fax. You see a screen like this: 3.
Page 244 Stored Fax Documents Print a list of the fax jobs currently stored in the product's memory. Fax Settings List Print a list of the current fax communication settings. Conditional Save/Forward List Print a list of the current conditional save/forward settings. Protocol Trace Print a detailed report for the previously sent or received fax.
Page 245: Using External Usb Devices With Your Product
Connecting a USB Device Connect a USB device or its USB cable to the USB port on the front of the product. Note: Epson cannot guarantee the compatibility of your device. Make sure the files on the device are compatible with the product.
Page 246: Disconnecting A Usb Device
Disconnecting a USB Device After you finish working with a USB device, follow these steps to remove it. 1. If your product is connected to your computer using a USB cable, do one of the following: • Windows: Open the My Computer, Computer, This PC, or Windows Explorer utility. Then right-click the name of your USB device (listed as a removable disk) and select Eject.
Page 247 You see a screen like this: 3. Do one of the following to select your photos: • In Single View, select the thumbnail image of the photo you want to print, then press the left or right arrow buttons to scroll through and select additional photos. Or you can select Tile View to select additional photos.
Page 248: Printing Tiff Files
5. Do the following as necessary: • To change the print settings, select Basic Settings or Advanced and select the necessary settings. • To print more than one copy, select Copies and use the displayed keypad to select the number of copies (up to 99).
Page 249: Print Setting Options - Device Mode
Print Setting Options - Device Mode Select the print settings you want to use when printing from a USB device. Note: Not all options or settings may be available, depending on the file format. Basic Settings Print settings Available options Description Paper Setting Various paper size...
Page 250: Transferring Files On A Usb Device
Print settings Available options Description Fix Red-Eye Automatically fixes the red-eye effect in photos Print Order Last Page on Top Select the order for printing multi-page TIFF files First Page on Top Note: Fix Photo uses a sophisticated face recognition technology to optimize photos that include faces. For this to work, both eyes and the nose must be visible in the subject's face.
Page 251: Transferring Files From A Usb Device To Your Computer
You see a screen like this: 3. Select Memory Device and make sure Enable is selected. 4. Select File Sharing. 5. Select the way your computer is connected to the product: either USB or Network. Parent topic: Transferring Files on a USB Device Transferring Files from a USB Device to Your Computer You can transfer files to and from a USB device inserted into the USB port on the front of your product and a computer connected to your product.
Page 252 4. Select the folder that contains your files. 5. Drag the files you want to transfer to the desired folder on your computer or on your USB device. Note: Your product's LCD screen does not update to display new information about your USB device after you copy files to it or delete files from it.
Page 253: Replacing Ink Supply Units (Ink Packs) And Maintenance Boxes
The maintenance box stores ink that gets flushed from the system during print head cleaning. Note: Please dispose of your used Epson branded ink packs and maintenance boxes responsibly and in accordance with local requirements. If you would like to return your used ink packs and maintenance boxes to Epson for proper disposal, please go to epson.com/recycle...
Page 254: Checking Ink And Maintenance Box Status - Windows
You see a screen like this: The ink and maintenance box levels are displayed at the bottom of the screen. Note: The displayed ink and maintenance box levels are approximate. 3. For more information, select the ink images at the bottom of the screen. Parent topic: Check Ink and Maintenance Box Status Related concepts...
Page 255 Note: If any of the ink packs installed in the product is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate ink status. 3. To disable promotional offers, right-click the product icon in the Windows taskbar and select...
Page 256: Checking Ink And Maintenance Box Status - Mac
You see this window: 4. Deselect the Display Epson Offers checkbox. Parent topic: Check Ink and Maintenance Box Status Related concepts Maintenance Box Replacement Related tasks Removing and Installing Ink Packs Checking Ink and Maintenance Box Status - Mac You can check the status of your ink and maintenance box using a utility on your Mac.
Page 257 • Replace or reinstall the maintenance box or an ink pack as indicated on the screen. Note: If an ink pack installed in the product is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate ink status. Parent topic:...
Page 258: Purchase Epson Ink Packs And Maintenance Boxes
800-807-7766 in Canada. Note: This printer is designed for use with Epson ink packs only, not third-party ink packs or ink. Other brands of ink supplies are not compatible and, if described as compatible, may not function properly or continuously.
Page 259: Removing And Installing Ink Packs
R02L — Parent topic: Purchase Epson Ink Packs and Maintenance Boxes Removing and Installing Ink Packs Make sure you have your replacement ink packs handy before you begin. You must install new ink packs immediately after removing the old ones.
Page 260 3. Press the ink pack tray until it clicks and pull it out. 4. Remove the used ink pack from the tray. Note: Dispose of used ink packs carefully. Do not take the used ink pack apart or try to refill it. Warning: If ink gets on your skin, wash it thoroughly with soap and water.
Page 261 6. Insert the new ink pack into the ink pack tray as shown. Make sure the top of the ink pack is level with the top of the tray. 7. Slide the ink pack tray into the product until it clicks. Note: If you cannot insert the tray all the way, make sure you are inserting the correct color ink pack and that the top of the ink pack is level with the top of the tray.
Page 262: Printing With Black Ink And Expended Color Ink Packs
If you see a message during printing telling you that you can temporarily print in black ink with an expended color ink supply unit, you can cancel your print job and select settings to print on plain paper or on an envelope. Note: To use this feature, Epson Status Monitor must be enabled.
Page 263: Printing With Expended Color Ink Packs - Mac
6. Select the Black/Grayscale or Grayscale checkbox. 7. Click OK. 8. Print your document. Epson Status Monitor 3 displays a print message. 9. Click Print in Black to print your document. Parent topic: Printing with Black Ink and Expended Color Ink Packs...
Page 264 You see a screen like this: 6. Select On as the Permit temporary black printing setting. 7. Click OK. 8. Close the utility window. 9. Load plain paper or an envelope in your product. 10. Access the print settings in your print application. 11.
Page 265: Conserving Low Black Ink With Windows
Note: The window appears only when you have selected Plain Paper/Bright White Paper as the paper type setting, and depends on other selected print settings. To use this feature, Epson Status Monitor must be enabled.
Page 266 Parent topic: Replacing Ink Supply Units (Ink Packs) and Maintenance Boxes Related references Ink Supply Unit (Ink Pack) Part Numbers...
Page 267: Adjusting Print Quality
If your print quality declines, you may need to run a utility to clean or align the print head. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
Page 268: Checking The Nozzles Using The Product Control Panel
Related concepts Print Head Cleaning Related tasks Removing and Installing Ink Packs Loading Paper in the Cassette Checking the Nozzles Using the Product Control Panel You can check the print head nozzles using the control panel on your product. 1. Make sure there are no errors on the LCD screen. 2.
Page 269 If you don’t see any improvement after cleaning the print head up to 4 times, wait at least 6 hours without printing. Then try cleaning the print head again. If quality still does not improve, contact Epson. Parent topic:...
Page 270: Checking The Nozzles Using A Computer Utility
Checking the Nozzles Using a Computer Utility You can check the print head nozzles using a utility on your Windows or Mac computer. 1. Make sure there are no errors on the LCD screen. 2. Load a few sheets of plain paper in the product. 3.
Page 271 If there are gaps or the pattern is faint, clean the print head. If you don’t see any improvement after cleaning the print head up to 4 times, wait at least 6 hours without printing. Then try cleaning the print head again. If quality still does not improve, contact Epson. Parent topic:...
Page 272: Print Head Cleaning
Print Head Cleaning If print quality has declined and the nozzle check pattern indicates clogged nozzles, you can clean the print head. Note: You cannot clean the print head if ink is expended, and may not be able to clean it when ink is low. You must replace the ink pack first.
Page 273: Cleaning The Print Head Using A Computer Utility
Print head needs cleaning If you don’t see any improvement after cleaning the print head up to 4 times, wait at least 6 hours without printing. Then try cleaning the print head again. If quality still does not improve, contact Epson. Parent topic:...
Page 274 2. Load a few sheets of plain paper in the product. 3. Do one of the following: • Windows: Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click •...
Page 275: Print Head Alignment
• If there are gaps or the pattern is faint, click Clean to clean the print head again. If you don’t see any improvement after cleaning the print head up to 4 times, wait at least 6 hours without printing. Then try cleaning the print head again. If quality still does not improve, contact Epson. Parent topic:...
Page 276: Aligning The Print Head Using The Product Control Panel
Aligning the Print Head Using the Product Control Panel Parent topic: Adjusting Print Quality Related concepts Print Head Cleaning Related tasks Removing and Installing Ink Packs Aligning the Print Head Using the Product Control Panel You can align the print head using the control panel on your product. 1.
Page 277: Cleaning The Paper Guide
Select the number representing the pattern with the least misaligned vertical line. • Horizontal Alignment: Select the number representing the pattern with the least amount of separation or overlap. 8. Select Done. Parent topic: Print Head Alignment Related tasks Removing and Installing Ink Packs Loading Paper in the Cassette Cleaning the Paper Guide If you see ink on the back of a printout, you can clean the paper guide rollers to remove any excess ink.
Page 278 1. If printouts are smeared or scuffed, load plain paper in the paper source that you want to clean in one of these sizes: Letter (8.5 × 11 inches [216 × 279 mm]) or A4 (8.3 × 11.7 inches [210 × 297 mm]). 2.
Page 279: Cleaning And Transporting Your Product
Cleaning and Transporting Your Product See these sections if you need to clean or transport your product. Cleaning Your Product Transporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Caution: Do not use a hard brush, benzene, alcohol, or paint thinner to clean the product or you may damage it.
Page 280 7. Clean the scanner glass and the glass area on the left with a soft, lint-free cloth (microfiber is recommended), moistened with a little glass cleaner. Caution: Do not spray glass cleaner directly on the glass and do not press the glass surface with any force.
Page 281 8. Open the ADF cover. 9. Use a soft, dry, lint-free cloth (microfiber is recommended) to clean the rollers and the interior of the ADF. Parent topic: Cleaning and Transporting Your Product...
Page 282: Transporting Your Product
Transporting Your Product If you need to store your product or transport it a long distance, prepare it for transportation as described here. Caution: During transportation and storage, follow these guidelines: • Because the product is heavy, two or more people should lift and carry it using the hand positions shown here: •...
Page 283 7. Secure the print head to the case with tape as shown. Caution: Do not touch the translucent film inside the product; otherwise, you may damage your product. 8. Lower the scanner unit.
Page 284 9. Uninstall the optional paper cassette, if necessary.
Page 285 10. Close the rear paper feed slot and output tray and lower the control panel. 11. Remove the output tray. 12. Place the product in its original packing materials, if possible, or use equivalent materials with cushioning around the product. Keep the product level during transportation.
Page 286 Related concepts Print Head Cleaning Print Head Alignment...
Page 287: Solving Problems
Solving Faxing Problems Solving USB Device Problems Uninstall Your Product Software Where to Get Help Checking for Software Updates Periodically, it's a good idea to check Epson's support website for free updates to your product software. Visit epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support...
Page 288: Product Status Messages
Software program group, accessible by the Start button, or on the Start or Apps screens, depending on your version of Windows. • OS X: You can manually update the software by opening the Applications > Epson Software folder and selecting EPSON Software Updater.
Page 289 Cannot print because XX is out of Turn the product off and then back on again. Reinsert the order. You can print from another indicated paper cassette. If the error persists, contact Epson for cassette. support. You need to replace Ink Supply Replace the indicated ink packs.
Page 290: Job Status Error Codes
To use cloud services, update the Contact your product administrator. root certificate from the Epson Web Config utility. Check that the printer driver is On a Windows computer, go to Control Panel > Hardware and installed on the computer and that Sound >...
Page 291 Code Condition/solution Collated printing has failed due to a lack of available memory. Clear fonts and macros from the product's memory using the PDL Font > Macro option from the Settings > General Settings > System Administration > Clear Internal Memory Data list, reduce the size of the print job, or print one copy at a time.
Page 292 Code Condition/solution The product cannot detect a dial tone. Make sure the phone cable is connected correctly and the phone line works. If you connected the product to a PBX (Private Branch Exchange) phone line or Terminal Adapter, change the Line Type setting to PBX. If you still cannot send a fax, turn off the Dial Tone Detection setting.
Page 293 Code Condition/solution An authentication error has occurred. Check the authentication settings in the Settings > General Settings > Scan Settings > Email Server > Server Settings menu. If the problem cannot be cleared, contact your product administrator. A communication error has occurred. Check the network connection or the authentication settings in the Settings >...
Page 294: Running A Product Check
Code Condition/solution A communication error has occurred. Make sure the product is connected to the computer or network correctly. Make sure you have installed Document Capture or Document Capture Pro. If the problem cannot be cleared, contact your product administrator. An error occurred while saving data to an external USB memory device.
Page 295 1. Disconnect any interface cables connected to your product. 2. Load plain paper in the paper cassette. 3. Press the home button, if necessary. 4. Select Settings. 5. Select Maintenance. You see a screen like this: 6. Select Print Head Nozzle Check. You see a screen like this:...
Page 296: Resetting Control Panel Defaults
• If the page prints but the nozzle check pattern has gaps, clean the print head. • If the page does not print, the product may have a problem. Check the other solutions in this manual. If they do not work, contact Epson. Parent topic:...
Page 297: Solving Setup Problems
You see a screen like this: 4. Select one of these options: • Network Settings: Resets all network settings • Copy Settings: Resets all settings for copying • Scan Settings: Resets all settings for scanning • Fax Settings: Resets all settings for faxing •...
Page 298: Product Does Not Turn On Or Off
• If the product's print head stops moving or making noise, and the charging process has not finished after approximately 5 minutes, turn off your product. Turn it back on and check to see if charging is still in progress. If it is still in progress, contact Epson for help. Parent topic:...
Page 299: Solving Network Problems
Check these solutions if you have problems setting up or using your product on a network. Note: Breakdown or repair of this product may cause loss of fax and network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your fax and network data and settings.
Page 300 • Verify that your router or access point is operating correctly by connecting to it from your computer or another device. • You may need to disable the firewall and any anti-virus software on your wireless router or access point. •...
Page 301: Network Software Cannot Find Product On A Network
Note: If you are reading these instructions online, you will lose your Internet connection when you initialize your router, so note the next step before initializing it. 4. Download your product software from the Epson website using the instructions on the Start Here sheet.
Page 302: Product Does Not Appear In Mac Printer Window
Product Does Not Appear in Mac Printer Window If your product does not appear in the Mac printer window, try these solutions: • Turn your product off, wait 30 seconds, then turn it back on again. • If you are connecting the product via Wi-Fi Protected Setup (WPS) and the Wi-Fi icon on your product's LCD screen is not lit, make sure you select one of the WPS options from the product control panel within 2 minutes of pressing the WPS button on your router.
Page 303: Cannot Scan Over A Network
Wi-Fi or Wired Networking Cannot Scan Over a Network If you cannot start Epson Scan 2 for scanning over a network, try these solutions: • If you cannot scan from your product control panel, make sure you restarted your computer after installing the product software.
Page 304: Solving Copying Problems
• If network communication was interrupted while starting Epson Scan 2, exit Epson Scan 2, wait a few seconds, and restart it. If Epson Scan 2 cannot restart, turn off your product, turn it back on, and try restarting Epson Scan 2 again.
Page 305: Product Makes Noise, But Nothing Copies
Product Makes Noise When It Sits for a While Originals Do Not Feed From the Automatic Document Feeder Parent topic: Solving Problems Product Makes Noise, But Nothing Copies If your product makes a noise, but nothing copies, try these solutions: •...
Page 306: Solving Paper Problems
• Do not load originals above the arrow mark on the ADF edge guide. Parent topic: Solving Copying Problems Related references Automatic Document Feeder (ADF) Specifications Paper Feeding Problems Paper Jams Inside the Product Related tasks Cleaning Your Product Solving Paper Problems Check these sections if you have problems using paper with your product.
Page 307: Paper Feeding Problems
Paper Feeding Problems If you have problems feeding paper, try these solutions: • If paper does not feed for printing, remove it from the rear feed slot or cassette. Reload it, then adjust the edge guides. Make sure the paper stack is not above the tab on the edge guides inside the cassette or rear feed slot.
Page 308: Paper Ejection Problems
Parent topic: Solving Paper Problems Related references Paper Loading Capacity Paper Feeding Problems Paper Ejection Problems If you have problems with paper ejecting properly, try these solutions: • If paper does not eject fully, you may have set the wrong paper size. Cancel printing to eject the paper. Select the correct paper size when you reprint.
Page 309: Product Icon Does Not Appear In Windows Taskbar
2. Click the Maintenance tab. 3. Click the Extended Settings button. 4. Select Enable EPSON Status Monitor 3 and click OK. 5. Click the Monitoring Preferences button. 6. Click the checkbox for the option that adds the shortcut icon to the taskbar.
Page 310: Printing Is Slow
Options & Supplies, select Options (or Driver), and enable the High Speed Printing setting. If printing is still slow and you are using Windows 7 or Windows Vista, try the following: 1. Click and select Computer or My Computer. Double-click the C: drive and open these folders: ProgramData > EPSON > PRINTER.
Page 311: Solving Page Layout And Content Problems
Note: If you do not see the ProgramData folder, open the Organize menu and select Folder and search options. In the window that appears, click the View tab, select Show hidden files, folders, and drives in the Advanced settings list, and click OK. 2.
Page 312: Inverted Image
Inverted Image If your printed image is inverted unexpectedly, try these solutions: • Turn off any mirror or inversion settings in your printing application. • Turn off the Mirror Image, Flip horizontally, or Reverse page orientation settings in your printer software.
Page 313: Incorrect Margins On Printout
Related tasks Selecting Basic Print Settings - Windows Selecting Extended Settings - Windows Selecting Basic Print Settings - Mac Incorrect Margins on Printout If your printed page has incorrect margins, try these solutions: • Make sure you selected the correct paper size settings in your printing program and printer software. •...
Page 314: Incorrect Image Size Or Position
• If incorrect characters still appear in your prints, try connecting your product using a different cable. • Windows or Mac: Make sure you are using the printer software for this product. Check the product name at the top of the driver window. Parent topic: Solving Page Layout and Content Problems Incorrect Image Size or Position...
Page 315: Solving Print Quality Problems
Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac Related topics Loading Paper Solving Print Quality Problems Check these sections if your printouts have problems with print quality, but your image looks fine on your computer screen.
Page 316: Blurry Or Smeared Printout
• Make sure your paper meets the specifications for your product. • Use Epson papers to ensure proper saturation and absorption of genuine Epson inks. • Make sure the paper type setting in your product software matches the type of paper you loaded.
Page 317 Parent topic: Solving Print Quality Problems Related concepts Print Head Alignment Print Head Cleaning Related references Compatible Epson Papers Paper Specifications Related tasks Cleaning the Paper Guide Selecting Basic Print Settings - Windows Selecting Double-sided Printing Settings - Windows Selecting Additional Layout and Print Options - Windows...
Page 318: Faint Printout Or Printout Has Gaps
Faint Printout or Printout Has Gaps If your printouts are faint or have gaps, try these solutions: • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary. •...
Page 319: Incorrect Colors
• Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary. • Align the print head. • Adjust the print quality. • You may need to increase the image resolution or print a smaller size; see your software documentation.
Page 320: Solving Scanning Problems
Try using the color management options in your printer software. • Try turning off the PhotoEnhance setting in Windows. • For best results, use genuine Epson paper. • On the product control panel, change the Fix Photo setting from Auto to another option, or select Enhance Off.
Page 321: Scanning Software Does Not Operate Correctly
If necessary, select the Other tab and click Reset. Windows (other versions): Click or Start > All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan 2 Utility. Make sure the correct product is selected. If necessary, select the Other tab and click Reset.
Page 322: Solving Scanned Image Quality Problems
Mac: Open the Applications folder, click Epson Software, and click Epson Scan 2 Utility. Make sure the correct product is selected. If necessary, select the Other tab and click Reset. • Make sure you do not have multiple versions of Epson Scan 2 installed. If you do, uninstall both versions and install one version.
Page 323: Line Of Dots Appears In All Scanned Images
Parent topic: Solving Scanned Image Quality Problems Related references Additional Scanning Settings - Advanced Settings Tab Related topics Placing Originals on the Product Line of Dots Appears in All Scanned Images If a line of dots appears in all your scanned images, clean the scanner glass with a soft, dry, lint-free cloth or use a small amount of glass cleaner on the cloth, if necessary.
Page 324: Image Colors Are Patchy At The Edges
• Adjust these Epson Scan 2 settings (if available) and try scanning again: • Increase the Resolution setting. • If the Image Type setting is Black & White, adjust the Threshold setting. • If the Image Type setting is Color or Grayscale, select the Unsharp Mask setting.
Page 325: Ripple Patterns Appear In An Image
Check the color matching and color management capabilities of your computer, display adapter, and the software you are using to see if they are affecting the palette of colors you see on your screen. To adjust the colors in your scanned image, adjust these Epson Scan 2 settings (if available) and try scanning again: •...
Page 326: Solving Faxing Problems
• If an error code is displayed on the control panel, try the solutions suggested in the error code list. • If you are faxing from a computer, use the Epson FAX Utility to send your fax. • Make sure the recipient's fax machine is turned on and working.
Page 327 Note: If your product is connected to a VoIP (Voice over Internet Protocol) phone line, keep in mind that fax machines are designed to work over analog phone lines. Epson cannot guarantee that fax transmission will work when using VoIP.
Page 328: Cannot Receive Faxes With A Telephone Connected To Your Product
If your phone line includes voice mail answering services, calls or faxes may be inadvertently received by your voice mail service. Parent topic: Solving Faxing Problems Related tasks Connecting a Telephone or Answering Machine Using the Fax Setting Wizard Selecting the Line Type Selecting Advanced Fax Settings Printing Fax Reports Receiving Faxes Automatically...
Page 329: Sent Fax Quality Is Poor
• If you set the product to save received faxes on a computer, turn on the selected computer. Once the faxes are saved on the computer, they are deleted from the product's memory. • If you set the product to save received faxes on a USB device, connect the selected USB device containing the save fax folder to the product.
Page 330: Sent Fax Is Received In An Incorrect Size
Related tasks Cleaning Your Product Sent Fax is Received in an Incorrect Size If your recipient receives a fax in an incorrect size, try these solutions: • If you are sending a fax using the scanner glass, make sure your original is placed correctly and that the correct paper size is selected on the control panel.
Page 331: Solving Usb Device Problems
Parent topic: Solving Faxing Problems Related references Receive Settings - Fax Solving USB Device Problems Check these solutions if you have problems using USB devices with your product. Cannot View or Print from a USB Device Cannot Save Files on a USB Device Cannot Transfer Files To or From a USB Device Parent topic: Solving Problems...
Page 332: Cannot Transfer Files To Or From A Usb Device
• Make sure the device is compatible with the product. Parent topic: Solving USB Device Problems Related references USB Device File Specifications External USB Device Specifications Related tasks Setting Up File Sharing for File Transfers from Your Computer Cannot Transfer Files To or From a USB Device If you have problems transferring files to or from a USB device connected to your product, try these solutions: •...
Page 333: Uninstalling Product Software - Mac
In the next window, select your product and click OK. Then follow any on-screen instructions. 4. Do one of the following to uninstall Epson Scan 2, then follow any on-screen instructions: • Windows 10: Select Epson Scan and click Uninstall.
Page 334: Where To Get Help
5. Double-click the Uninstaller icon. 6. In the Epson Uninstaller screen, select the checkbox for each software program you want to uninstall. 7. Click Uninstall. 8. Follow the on-screen instructions to uninstall the software. 9. Reinstall your product software. Note: If you uninstall the printer driver and your product name remains in the Print & Fax, Print & Scan, or Printers &...
Page 335 You can purchase genuine Epson ink and paper at epson.com (U.S. sales), epson.ca (Canadian sales), epson.com.jm (Caribbean sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Parent topic: Solving Problems...
Page 336: Technical Specifications
Technical Specifications These sections list the technical specifications for your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal.
Page 337: Mac System Requirements
• Windows Server 2008 R2 • Windows Server 2008 • Windows Server 2003 R2 • Windows Server 2003 SP2 or later Note: For the latest product software available for your operating system, visit the Epson support site at epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support...
Page 338: Paper Specifications
Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any non-Epson brand or type of paper. Always test a sample of paper stock before purchasing large quantities or printing large jobs.
Page 339: Printable Area Specifications
Parent topic: Technical Specifications Printable Area Specifications Single sheets Top/bottom/right/left: 0.12 inch (3 mm) minimum Reduced print quality area/top: 1.85 inches (47 mm) minimum Reduced print quality area/bottom: 1.77 inches (45 mm) minimum...
Page 340: Automatic Document Feeder (Adf) Specifications
Envelopes Left/right: 0.12 inch (3 mm) minimum Top/bottom: 0.20 inch (5 mm) minimum Reduced print quality area/left: 0.71 inch (18 mm) minimum Reduced print quality area/right: 1.85 inches (47 mm) minimum Parent topic: Technical Specifications Automatic Document Feeder (ADF) Specifications Paper input Faceup loading Paper output...
Page 341: Scanning Specifications
Scanning Specifications Scanner type Flatbed, color Photoelectric device Effective pixels 10200 × 14040 pixels at 1200 dpi Document size Maximum: 8.5 × 11.7 inches (216 × 297 mm) Scanner glass: US letter or A4 Scanning resolution 1200 dpi (main scan) 2400 dpi (sub scan) Output resolution 50 to 9600 dpi in 1 dpi increments)
Page 342: Ink Pack Specifications
Technical Specifications Ink Pack Specifications Note: This printer is designed for use with Epson ink packs only, not third-party ink packs or ink. Other brands of ink supplies are not compatible and, if described as compatible, may not function properly or continuously.
Page 343: Dimension Specifications
Ink pack life Opened package: 6 months Unopened package: do not use if the date on the package has expired Temperature Storage: –22 to 104 °F (–30 to 40 °C) 1 month at 104 °F (40 °C) Ink freezes at 8.6 °F (–13 °C) Ink thaws and is usable after 3 hours at 77 °F (25 °C) Parent topic: Technical Specifications...
Page 344: Environmental Specifications
Interface Specifications Interface type Hi-Speed USB (Device Class for computers) Hi-Speed USB (for Mass storage class for external storage) Note: Epson cannot guarantee the operation of externally connected devices. Parent topic: Technical Specifications External USB Device Specifications Do not use devices with the following requirements: •...
Page 345: Network Interface Specifications
USB memory device Formatted in FAT, FAT32, or exFAT Note: Epson cannot guarantee the operation of externally connected devices. Parent topic: Technical Specifications Network Interface Specifications Wi-Fi Standard IEEE 802.11 b/g/n; complies with either IEEE 802.11 b/g or IEEE 802.11 b/g/n, depending on purchase location Security WPA2-PSK (AES);...
Page 346: Safety And Approvals Specifications
• Manufacturer: Askey Computer Corporation. • Type: WLU6320-D69 (RoHS) This product conforms to Part 15 of FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product.
Page 347 the radiator is kept at least 7.9 inches (20 cm) or more away from a person's body (excluding extremities: hands, wrists, feet and ankles). Parent topic: Technical Specifications...
Page 348: Notices
Notices Check these sections for important notices about your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal.
Page 349 • Do not let the power cord become damaged or frayed. Place it to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place objects on top of it and do not allow it to be stepped on or run over. Be careful to keep the cord straight at each end.
Page 350: Ink Pack Safety Instructions
• Do not open the scanner section while the product is copying, printing, scanning, or performing any other functions. • Be careful not to trap your fingers when closing the document cover or scanner. • Except as specifically explained in your documentation, do not attempt to service or disassemble the product yourself.
Page 351: Wireless Connection Safety Instructions
• Do not use a pointy or sharp object, such as a pen or your fingernail, to operate the LCD screen. • If the LCD screen chips or cracks, do not touch or attempt to remove the broken pieces; contact Epson for support.
Page 352: Fcc Compliance Statement
If you have problems with this product and require technical or customer support, please visit www.epson.com for more information. This product is not intended to be repaired by the customer. If you experience trouble connecting this equipment to a telephone line, please contact: Name: Epson America, Inc.
Page 353 Telephone: (562) 981-3840 If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved. This equipment may not be used on coin service provided by the telephone company. Connection to party line service is subject to state tariffs.
Page 354: Binding Arbitration And Class Waiver
1. DISPUTES, BINDING INDIVIDUAL ARBITRATION, AND WAIVER OF CLASS ACTIONS AND CLASS ARBITRATIONS 1.1 Disputes. The terms of this Section 1 shall apply to all Disputes between you and Epson. The term "Dispute" is meant to have the broadest meaning permissible under law and includes any dispute, claim,...
Page 355 1.3 Pre-Arbitration Steps and Notice. Before submitting a claim for arbitration, you and Epson agree to try, for sixty (60) days, to resolve any Dispute informally. If Epson and you do not reach an agreement to resolve the Dispute within the sixty (60) days), you or Epson may commence an arbitration. Notice to Epson must be addressed to: Epson America, Inc., ATTN: Legal Department, 3840 Kilroy Airport Way,...
Page 356 Hearing Format. During the arbitration, the amount of any settlement offer made shall not be disclosed to the arbitrator until after the arbitrator determines the amount, if any, to which you or Epson is entitled. The discovery or exchange of non-privileged information relevant to the Dispute may be allowed during the arbitration.
Page 357 Epson's last written offer, if any, to settle the Dispute, Epson will: (i) pay you $1,000 or the amount of the award, whichever is greater; (ii) pay you twice the amount of your reasonable attorney's fees, if any;...
Page 358: Trademarks
Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.
Page 359: Libtiff Software Acknowledgment
Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that occurs from the use of any interface cables other than those designated as Epson approved Products by Seiko Epson Corporation. This information is subject to change without notice.
Page 360: Default Delay Times For Power Management For Epson Products
Default Delay Times for Power Management for Epson Products This product will enter sleep mode after a period of nonuse. This is to ensure that the product meets Energy Star standards of energy efficiency. More energy savings can be achieved by setting the time to sleep to a shorter interval.

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