Related Manuals for HP X24i
Summary of Contents for HP X24i
- Page 1 Maintenance and Service Guide X24i model SUMMARY This guide provides information about spare parts, removal and replacement of parts, diagnostic tests, problem troubleshooting, and more.
- Page 2 Company, L.P. AMD is a trademark of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by HP Inc. under license. NVIDIA is a trademark and/or registered trademark of NVIDIA Corporation in the U.S. and other countries.
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Page 3: Table Of Contents
Table of Contents 1 Getting started .............................. 1 Important safety information ........................1 Important service information and precautions ..................1 RoHS (2002/95/EC) requirements ......................2 General descriptions ..........................2 Firmware updates ............................ 2 Before returning the repaired product to the customer ................2 2 Monitor features ............................ -
Page 5: Getting Started
Getting started Read this chapter to learn about safety information and where to find additional HP resources. Important safety information Carefully read the cautions and notes within this document to minimize the risk of personal injury to service personnel. The cautions and notes are not exhaustive. Proper service methods are important to the safe, reliable operation of equipment. -
Page 6: Rohs (2002/95/Ec) Requirements
Level 2: Circuit board or standard parts replacement Firmware updates Firmware updates for the monitor are available at support.hp.com. If no firmware is posted, the monitor does not need a firmware update. Before returning the repaired product to the customer Perform an AC leakage current check on exposed metallic parts to be sure the product is safe to operate without the potential of electrical shock. -
Page 7: Monitor Features
For safety and regulatory information, refer to the Product Notices provided in your documentation kit. To access the latest user guides or manuals for your product, go to http://www.hp.com/support and follow the instructions to find your product. Then select Manuals. -
Page 8: Front Components
Front components To identify the components on the front of the monitor, use this illustration and table. -
Page 9: Rear Components
Rear components To identify the components on the rear of the monitor, use this illustration and table. -
Page 10: Locating The Serial Number And Product Number
The SPEC label (1) and Barcode label (2) are located on the rear of the monitor. The serial number and product number are located on a Safety label. You may need these numbers when contacting HP about the monitor model. -
Page 11: Illustrated Parts Catalog
Illustrated parts catalog To identify the monitor major components, use this illustration and table. -
Page 12: How To Order Parts
How to order parts The HP authorized repair center can purchase the power board from HP. Power board Description HP spare part number Manufacturer part number C13_OB5284C_OZ9998EGN_EFD- N05706-001 21204-00995 25_130*120_1L_16V/5V Capacitors and connectors are available for purchase from the following EU distributors: •... -
Page 13: Removal And Replacement Procedures
Removal and replacement procedures Adherence to these procedures and precautions is essential for proper service. Preparation for disassembly Use this information to properly prepare to disassemble and reassemble the monitor. 1) Read the “Important safety information” and “Important service information and precautions” sections in the “Getting started”... - Page 14 2) Rotate stand on left side, Push quick release button and pullout the bracket. 3) Release screw from bottom side(red), Use tool to open the latches from bottom side(green) ,then separate rear cover/middle frame. 4) Remove mylar on LED cable/KB cable/Speaker cables(red), Remove Al foil from shielding case edges (green), Remove screw from hinge(blue).
- Page 15 5) Release screw from shielding case bottom side. Remove Mother board from shielding case 6) Release screw from shielding case bottom side. Remove Mother board from shielding case.
- Page 16 7) Remove screw from red portion. Pull-up the P/B(need use force since thermal solution(glue) add under Power board. 8) Remove LED cable/LVDS cable/KB cable/speaker cable from M/B.
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Page 17: Power Board
▲ Prepare the monitor for disassembly. See Preparation for disassembly on page 9. Remove the power board: 1) The HP X24i power board connector position is as follows: P902 BOE P/N: 61003-02675 P802 BOE P/N: 60903-00033 2) Locate the part number location on the board. -
Page 18: Connector Repair
Connector repair This procedure includes HDMI, DisplayPort and audio connectors. The connectors are on the main board (board part number 60104-10172). The connectors identifiers are as follows: Connector Location HDMI P111 DisplayPort P105 Audio P602 Before repairing connectors, follow these steps: ▲... -
Page 19: Hdmi Connector J2
2) Lift the P602 connector from the circuit board. 3) Place the new component on the circuit board. Be sure that it matches the footprint. 4) Solder the new component. HDMI connector P111 Repair the HDMI connector: 1) Use a soldering iron and a de-soldering pump to remove as much solder as possible from the pin. 2) Use a hot air gun to melt the solder on the pins. - Page 20 2) Use a hot air gun to melt the solder on the pins. 3) Lift the P105 connector from the circuit board. 4) Place the new component on the circuit board. Be sure that it matches the footprint. 5) Solder the new component.
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Page 21: Function Test
Function test After repair, be sure to confirm that all functions are working. Table 4-1: Function test Test item Operating description Tool used HDMI test Confirm whether image displays and sound Computer or DVD player plays correctly on the monitor. DP test Confirm whether image displays and sound Computer or DVD player... - Page 22 select the input Image appears Brightness is too low. Open the OSD menu and blurred, select Brightness to indistinct, or too adjust the brightness scale dark. as needed. Check Video Monitor video cable is disconnected. Connect the appropriate Cable is video signal cable displayed on between the computer and...
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Page 23: Index
Index components precautions, 1 front, 4 preparation for disassembly, 9 rear, 5 rear components, 5 connector repair, 13 removal features, 3 power board, 12 firmware updates, 2 removal and replacement procedures, 9 front components, 4 RoHS (2002/95/EC) requirements, 2 function test, 17 safety information, 1 HDMI connector location, 14 service information, 1...