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Notice The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.
Important Information on Ergonomics It is strongly recommended that you read the information on ergonomics before using your PC Workstation. This information is found in the HP-specific online help on your PC Workstation. English...
1 Setting Up and Using Your PC Workstation Unpacking Your PC Workstation Unpacking Your PC Workstation 1 When you receive your PC Workstation, unpack all the components. WARNING If you have any doubt that you can lift the computer or display safely, do not try to move it without help.
Connecting the Mouse, Keyboard, Printer and Display Connect the mouse and keyboard to the back of the computer. The connectors are shaped to go in one way only. Connect the printer cable to the back of the computer and tighten the attachment screws.
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1 Setting Up and Using Your PC Workstation Connecting the Mouse, Keyboard, Printer and Display Connect the display to the back of the computer. The connector is shaped to go in one way only. Tighten the display cable attachment screws. English...
Connecting to a Network (LAN) Depending on your model, your PC Workstation may have a 10BT/100TX LAN interface adapter. The LAN adapter supports both 10 Mbit/s and 100 Mbit/s operation. Let your Network Administrator know you are connecting your PC Workstation to the network.
1 Setting Up and Using Your PC Workstation Connecting Audio Accessories Connecting Audio Accessories Your PC Workstation has multimedia connectors on the rear panel. The front panel also has a headphones/speaker jack, a microphone jack, and a volume control which is deactivated by default (the keyboard volume control is activated by default).
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The multimedia rear panel has an audio Line In jack (LINE IN), an audio Line Out jack (LINE OUT), and a microphone jack (MIC IN). NOTE The internal speaker and the LINE OUT jack on the rear of your PC Workstation are deactivated when you use the Headphones jack on the front of the PC Workstation.
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1 Setting Up and Using Your PC Workstation Connecting Audio Accessories If you want to listen to audio CDs on your CD-ROM drive, you can also use the headphones jack and the volume control on the front of the CD-ROM drive. To access these controls: 1 Remove the CD-ROM drive’s front filler by carefully pulling it off.
Connecting an External SCSI Accessory If you have a SCSI-based system, your PC Workstation is equipped with an Ultra wide 16-bit SCSI connector for internal devices and an Ultra narrow 8-bit SCSI connector for external devices. An external SCSI device is connected as follows: 1 You should assign an unused SCSI address to the accessory.
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The total length of the external SCSI cables should not exceed 3 meters (approximately 10 feet). Contact your dealer to order shielded HP SCSI cables to connect external SCSI accessories. For information on how to install an internal SCSI device, refer to page...
Connecting the Power Cords WARNING For your safety, always connect the equipment to a grounded wall outlet. Always use a power cord with a properly grounded plug such as the one provided with this equipment or in compliance with your national regulations.
1 Setting Up and Using Your PC Workstation Your PC Workstation’s Hardware Control Panel Your PC Workstation’s Hardware Control Panel Your PC Workstation’s hardware control panel is on the front of the PC Workstation. Power On Status Light Power On/Off Button Volume Control (see note below) Power On/Off Button...
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Hard Disk Activity Light This light flickers when your hard disk drive is being accessed. The hard disk activity light also works for a second hard disk drive (supplied by HP). Network Activity Light This light flickers when network activity is taking place.
If you wish to change the device from which the PC Workstation boots (starts), just for the current boot, press test (POST). You can then select the device from which you want to boot. English to be able to use the PC Workstation. to get the HP during the power-on self...
(If necessary, the name of the user can be modified later.) The current date and time. • The type of printer (for example, HP LaserJet 5L). This is shown • on the front of the printer. You also need to enter the connection used by the printer.
1 Setting Up and Using Your PC Workstation Starting and Stopping Your PC Workstation 4 When the initialization routine has finished, click on OK to restart the PC Workstation. After Your PC Workstation Has Restarted Move the keyboard to a comfortable position. •...
1 Setting Up and Using Your PC Workstation Using the Flexible Disk Drive Using the Flexible Disk Drive Your PC Workstation has a flexible disk drive for 3½-inch flexible disks. Ensure that you insert the flexible disk correctly when using the drive. Inserting a disk Ejecting a disk English...
1 Setting Up and Using Your PC Workstation Using Your HP Enhanced Keyboard Using Your HP Enhanced Keyboard The HP enhanced keyboard includes soft keys you can use to: Display and configure the actions assigned to keys. • Perform one-touch shortcuts to start applications, open files, or •...
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Menu Key Pressing the Menu key displays the soft key section of the HP enhanced keyboard on your screen. Click any of the keys on the screen to display the action assigned to an individual key or to change or assign an action to a key.
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NOTE By default, the volume on your system can be controlled with the Mute and Volume keys on the keyboard or through the HP Volume Control software. The volume control on the audio front panel is disabled. For information on how to enable the volume control on the front panel, refer to page 73.
Setting Passwords You can set two passwords, the Administrator password and the User password, to provide two levels of protection for your PC Workstation. You set both passwords in the Security menu group of the Setup program. Setting an Administrator Password Set the Administrator password to protect the configuration of your PC Workstation in the Setup program.
1 Setting Up and Using Your PC Workstation Setting Passwords Setting a User Password A User password can only be set if an Administrator password has already been set. Set a User Password to: Provide a power-on password prompt to prevent your PC •...
Additional information about your PC Workstation is preloaded on your hard disk drive. This information includes: Working in comfort—guidance on ergonomic issues. • HP support—similar to chapter 5 in this User’s Guide. • Using Sound on Your PC—comprehensive online book describing •...
Your HP PC Workstation has been designed to respect the environment as much as possible. HP can take an old PC Workstation back for recycling when it reaches the end of its useful life. In several countries, HP has a product take-back program. Collected equipment is sent to one of HP’s recycling facilities in Europe or the...
Installing Accessories in Your PC Workstation This chapter explains how to install accessories such as extra memory, accessory boards, and additional disk drives, in your PC Workstation.
2 Installing Accessories in Your PC Workstation Accessories You Can Install Accessories You Can Install Please contact your authorized reseller for information about HP accessory part numbers. Order numbers given below are subject to change. WARNING For your safety, never remove your PC Workstation’s cover without first removing the power cord from the power outlet, and any connection to a telecommunications network.
Removing and Replacing the Cover Removing the Cover 1 Turn off the display and the computer. 2 Disconnect the power cords from the power outlets, the computer and the display. Disconnect any connection to a telecommunications network. 3 Press the central latch down to unlock the front panel. 4 Remove the front panel by pressing the two tabs down, pivoting the front panel downward, and lifting it off.
2 Installing Accessories in Your PC Workstation Removing and Replacing the Cover Replacing the Cover After Installing Accessories 1 Check that you have installed all your accessories. 2 Check that all internal cables are properly connected and safely routed so they will not be entangled when you replace the cover. 3 Check that the cover lock is unlocked.
Moving and Replacing the Power Supply Unit You must move the power supply unit to access the rear drive shelves and the additional accessory board slot (some models). Removing the power supply unit also improves access to the drive connectors and cables.
2 Installing Accessories in Your PC Workstation Moving and Replacing the Power Supply Unit Replacing the Power Supply Unit 1 Before replacing the power supply unit, ensure that the hard disk drive(s), and the LAN or LAN/SCSI board (some models only), are correctly installed and that all data and power cables are properly connected and correctly routed.
Installing Memory CAUTION Static electricity can damage electronic components. Turn OFF all equipment. Don’t let your clothes touch the accessory. To equalize the static electricity, rest the accessory bag on top of the PC Workstation while you are removing the accessory from the bag. Handle the accessory as little as possible and with care.
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2 Installing Accessories in Your PC Workstation Installing Memory Step 3 5 Repeat this procedure for each memory module you are installing. 6 If you need to remove a memory module, gently open the retaining clips and lift the module out of the socket. 7 Install any other accessories before replacing the cover (refer to page 28).
Installing Video Memory Your PC workstation is supplied with video memory integrated on the system board (2 MB). You also have a video memory module (2 MB) installed in the video memory upgrade socket, giving you 4 MB in total. You can increase the total amount of video memory installed from 4 MB to 6 MB.
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2 Installing Accessories in Your PC Workstation Installing Memory 5 Carefully insert the new, 4 MB, video memory module into the video memory module socket. The module will fit one way only. 6 Install any other accessories before replacing the cover. Reconnect all cables and power cords.
Installing Mass Storage Devices You can install additional mass storage devices, if you need extra mass storage space for your application software. Your PC Workstation has one hard disk drive already installed. On some models there is a second shelf which is available for a second hard disk. Most models already have a LAN board or a SCSI/LAN board installed on this shelf.
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2 Installing Accessories in Your PC Workstation Installing Mass Storage Devices SCSI Cable (some models) One end of the cable is connected to the SCSI interface board (just above the hard disk drive). One connector on the cable is connected to the hard disk drive itself.
Some SCSI disk drives may have termination resistors that must be removed or disabled before installation in your PC Workstation. Refer to the drive’s installation guide for more details and to see if there is a special installation procedure to follow. Installing a Hard Disk Drive in the Top Rear Shelf The top rear shelf is located under the power supply.
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2 Installing Accessories in Your PC Workstation Installing Mass Storage Devices 3 At the rear of the computer, unscrew the retaining bracket (you can use a coin to do this) and remove it. 4 Remove the rear tray by sliding it forward about 1.5 cm ( lifting it up and out.
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5 Align the disk drive with the holes in the tray, making sure that the drive connectors are on the open end of the tray. Then secure the drive using the screws provided with it. 6 Carefully lower the tray back into position by aligning the metal tabs, then slide it backwards into place.
2 Installing Accessories in Your PC Workstation Installing Mass Storage Devices Replacing the Hard Disk Drive in the Bottom Rear Shelf You can install either a 3.5-inch or a 5.25-inch hard disk drive in this shelf. CAUTION Handle the hard disk drive with care. Avoid shocks and violent movement as this can cause damage to the hard disk drive’s internal components.
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5 Remove the tray by pushing it from the inside and sliding it out of the back of the computer. 6 Remove the drive from the tray by unscrewing it from the back of the tray. 7 Secure the new drive onto the tray with the screws provided. Ensure that the drive connectors face the correct way.
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2 Installing Accessories in Your PC Workstation Installing Mass Storage Devices 9 At the rear of the computer, replace the metal plate. Insert the flat end first then push it until it clicks into place. Step 8 10 Connect the power cable and the data cable to the rear of the drive. The connectors are shaped to go in one way only.
Installing a Drive in a Front Shelf WARNING To avoid electric shock and harm to your eyes by laser light from a CD-ROM or CD-RW drive, do not open the CD-ROM or CD-RW enclosure. The drive should be serviced by authorized service personnel only.
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Remove the metal filler plate from the empty shelf if there is one. 7 If the drive to be installed has a tray, attach the drive to the tray. Many devices, such as the HP Zip drive, require an HP-supplied tray before they can be installed. Attach drive to tray...
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10 Pull the PC Workstation’s data cable through the front drive bay area and connect it to the rear of each drive. The connectors are shaped to fit one way only. If you are not sure which connector to use, refer to page 35.
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2 Installing Accessories in Your PC Workstation Installing Mass Storage Devices 14 Replace the power supply unit. Then push the front drive unit fully into the PC Workstation until the two retaining clips click into place. 15 Retrieve the generic filler from the PC Workstation’s chassis by opening the two clips.
Completing the Installation of a Drive Completing the 1 Make sure you have set a unique SCSI address for the new device Installation of a SCSI (this is done automatically with Plug-and-Play drives). Drive 2 Make sure that proper SCSI bus termination is established. 3 Make sure that all the SCSI cable connections are secure.
2 Installing Accessories in Your PC Workstation Installing Accessory Boards Installing Accessory Boards CAUTION Static electricity can damage electronic components. Turn OFF all equipment. Don’t let your clothes touch the accessory. To equalize the static electricity, rest the accessory bag on top of the computer while you are removing the accessory from the bag.
2 Installing Accessories in Your PC Workstation Installing Accessory Boards When you start your PC Workstation after installing an accessory board, the Plug and Play BIOS automatically detects which hardware resources (IRQs, DMAs, memory ranges, and I/O addresses) are used by the system-based components.
2 Installing Accessories in Your PC Workstation Installing Accessory Boards Installing the Board The procedure described below assumes that you are installing an accessory board in slot 1, 2, 3 or 4. If you are installing a board in slot 5, the supplementary slot, after removing the cover (step 2, below), you need to move the power supply unit (refer to page 29) so that you can access the slot.
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Installing an Accessory Board (refer to previous page) Step 3: Unscrew the retaining bracket. Step 6: Slide board into the slot. Step 9: If necessary, connect the accessory board’s cable to the VESA connector on the system board. 2 Installing Accessories in Your PC Workstation Installing Accessory Boards Step 5: Remove slot cover.
2 Installing Accessories in Your PC Workstation Installing Accessory Boards 11 Depending on which operating system you have, and whether you have installed a Plug and Play or a non-Plug and Play board, your system may be able to automatically configure the new board. Refer to your operating system documentation for more information.
2 Turn the key to lock the cable to the PC Workstation. 3 Remove the key and store it in a safe place. NOTE The Kensington security cable is not an HP accessory. It cannot be ordered from HP. Contact your reseller for more information. English...
Workstation’s logo is displayed during the Power-on-Self-Test (POST). Refer to page 87 for more information. HP Diagnostics An HP Hardware Diagnostic utility is either preloaded on your hard disk drive or available on the World Wide Web. With this utility, you can diagnose any hardware-related problems that may arise with your PC Workstation.
If Your PC Workstation Does Not Start Properly Use this section if your PC Workstation does not start properly when you turn it on, and you experience one of the following symptoms: Your display is blank and there are no error messages. •...
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3 Troubleshooting Your PC Workstation If Your PC Workstation Does Not Start Properly Check Internal Items If the PC Workstation still does not start properly, follow this procedure to check the internal items: 1 Turn off the display, the computer, and all external devices. 2 Unplug all power cords and cables, noting their positions.
• Press to run the Setup program and correct a system • configuration error. HP recommends that you correct the error before proceeding, even if the PC Workstation appears to start successfully. Press to accept (validate) the change and update the Setup •...
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3 Troubleshooting Your PC Workstation If Your PC Workstation Does Not Start Properly Clearing the PC Workstation’s Configuration Memory If the PC Workstation then starts, but POST still persists in reporting an error, clear the current configuration memory values and reinstall the built-in default values: 1 Turn off the PC Workstation, disconnect the power cord and all cables, and remove the cover.
If You Cannot Turn Off Your PC Workstation Use this section if you cannot turn off your PC Workstation, the power indication light is red, and you hear a “buzzing” sound. Check whether your PC Workstation is locked, in which case “power- •...
The HP Hardware Diagnostics utility helps you diagnose any hardware- related problems with your PC Workstation. The utility is either preloaded on your hard disk as part of the HP TopTOOLS application, or is available on the World Wide Web at: http://www.hp.com/go/pcsupport/...
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To produce a complete record of your system’s configuration and test results, you need to create a Support Ticket. You can then send this, via email or fax, to your local or HP-dedicated Support Agent. 3 Troubleshooting Your PC Workstation...
3 Troubleshooting Your PC Workstation If Your PC Workstation Has a Hardware Problem If Your Display Does Not Work Properly If Your Display Is Blurred or Unreadable If you have selected the wrong display type in your operating system, the display screen may become blurred or unreadable. To correct this problem select the correct display by using the procedures in the operating system on your PC Workstation.
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If nothing is displayed on the screen at all, but the PC Workstation starts and the keyboard, disk drives, and other peripheral devices seem to operate properly: Check that the display is plugged in and turned ON. • Check that you have entered a password if you have set the keyboard •...
3 Troubleshooting Your PC Workstation If Your PC Workstation Has a Hardware Problem Other Display Problems If the display image is not aligned with the screen, use the display’s controls to center the image (refer to the display manual for instructions).
If Your Printer Does Not Work Check that the printer is configured correctly for the PC Workstation • and for the application you are using. a Check that the PC Workstation’s port has been correctly configured in the Setup program (Advanced Integrated I/O Ports).
3 Troubleshooting Your PC Workstation If Your PC Workstation Has a Hardware Problem If Your Hard Disk Does Not Work Check that the disk power and data cables are correctly connected • (refer to page 35). For an IDE drive, check the IDE Devices configuration settings in the •...
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If the CD-ROM Drive Does Not Work Check that the cables have been properly connected. • Check that a CD is inserted in the drive. • Check the IDE Devices configuration settings in the Setup program • (Advanced IDE Devices). Check the Hardware Protection settings in the Setup program •...
3 Troubleshooting Your PC Workstation If Your PC Workstation Has a Hardware Problem If the CD-ROM Drive Door Does Not Open If you have difficulty removing a CD-ROM disk from the CD-ROM drive (during a power failure for example), you can use the manual eject button.
If You Have Forgotten Your Password If you forget the User password, but not the Administrator password, carry out the following procedure: 1 Turn off the PC Workstation. 2 Restart the PC Workstation. If the keyboard is locked, enter the Administrator password.
3 Troubleshooting Your PC Workstation If Your PC Workstation Has a Software Problem If Your PC Workstation Has a Software Problem If Your Application Software Does Not Work If the PC Workstation reports the system is OK and the indicator light over the power switch is illuminated, but some software will not run, refer to the operating system and/or application software manuals.
To enable the hardware volume control, follow the appropriate section for your own operating system, described below. Enabling the HP Front You can enable the HP Front Panel Volume Control from the Device tab Panel Volume Control as follows: Under Windows NT 4.0...
4 Click the Enable Hardware Volume Control checkbox, and then click OK to exit. 5 Check that the HP Front Panel Volume Control is enabled by first double-clicking the speaker symbol taskbar. Then select the Volume Control window and try to move the volume level.
Please return used batteries to the shop from which you bought them, or to the dealer from whom you purchased your PC Workstation, or to HP, so that they can be either recycled or disposed of in an environmentally sound way. Returned batteries will be accepted free of charge.
4 Technical Information Features of Your PC Workstation Features of Your PC Workstation Feature: Processor (standard) Cache Memory (integrated in processor package) Main memory (size/speed) Video LAN (some models) Audio Disk drive controller Rear connectors on system board 25-pin parallel connector 9-pin serial connector English Description:...
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• Two 32-bit PCI (Peripheral Component Interconnect) slots • One 16-bit ISA (Industry Standard Architecture) slot • Two combination ISA or PCI slots Keyboard/Mouse • HP enhanced keyboard with mini-DIN connector • HP two-button mouse with mini-DIN connector 4 Technical Information Features of Your PC Workstation...
4 Technical Information System Specifications System Specifications Power Consumption Information On (idle - no file transfer) - Windows 95 On (idle - no file transfer) - Windows NT 4.0 Sleep/Suspend Mode - Windows 95 NOTE When the PC Workstation is turned off with the power button on the front panel, the power consumption falls below 5 Watts, but is not zero.
IRQs, DMAs, and I/O Addresses Used by Your PC Workstation The IRQ, DMA, and I/O address mappings shown here are typical and should be used as a guideline. The resources used by your PC Workstation may be slightly different. Use one of the operating system tools, for example, Device Manager with Windows 95, to check the resources used by your PC Workstation.
Audio Features Feature: Digitized Sounds Music Synthesizer Mixer Line Input Line Output Audio Front Panel Microphone Input Stereo Out Jack 4 Technical Information Description: • 16-bit and 8-bit stereo sampling from 4 kHz to 55.2 kHz • Programmable sample rates with 1 Hz resolution •...
4 Technical Information System Specifications Available Video Resolutions Resolution 1024 1280 1600 Your display may not support the refresh rates shown here. Refer to the User’s Guide supplied with your display for details of the refresh rates supported by your display. NOTE The video drivers supplied for your operating system determine the available video resolutions and the number of displayable colors.
SCSI Features Feature: Description: SCSI Controller • Symbios Logic PCI Interface • Full 32-bit DMA bus master • Zero wait-state bus master data bursts • Universal PCI bus voltage support SCSI Interface • 68-pin 16-bit internal connector • 48-pin 8-bit external connector •...
4 Technical Information System Board Switches System Board Switches System Board Switches Switch Switch function Reserved - Do not use (always set to Open) 2 - 5 Processor speed, see next table CMOS: Open = normal (default) Closed = clear CMOS and reload default values in Setup Password: Open = enabled (default) Closed = disabled / clear User and Administrator passwords...
PC Workstation. 2 While the PC Workstation’s logo is displayed on your screen, press . This takes you to the HP Summary Screen. (To go immediately into the Setup program, and bypass the Summary Screen, press instead of time.
4 Technical Information The HP Summary Screen and Setup Program When you press below) appears: HP PC WORKSTATION XA 6/xxx - Copyright 1997 Hewlett-Packard - 3.0 BIOS Version : HC.08.xx CPU Date Code : N/A System RAM : 64MB Bank A...
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Select Item F7/F8 Change Values Select Menu Enter Select > Sub-Menu 4 Technical Information The HP Summary Screen and Setup Program in time and the start-up process B o o t P o w e r Exit I t e m - S p e c i f i c H e l p...
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4 Technical Information The HP Summary Screen and Setup Program You move through the Setup program by using the following keys: arrows can be used to select fields in the current • menu. key moves to the top item, and the •...
4 Technical Information The HP Summary Screen and Setup Program Saving Your Changes and Leaving the Setup Program When you have made all your changes, you must save them and exit the Setup program. To save changes and exit the Setup Program: 1 Press one or more times to enter the Exit menu.
Configuring Your Network Connection Configuring Your Network Connection Use the information in this section if your PC Workstation comes with an HP-supplied integrated network solution. You must use the PC Workstation's Setup program to change the integrated Ethernet interface settings.
Controlling the Network Security Features The Security Features allow you to enable starting from the network if you want the PC Workstation to start from a LAN server. To enable starting from the network: 1 With the Setup program running, use the the Security menu.
4 Technical Information Using the SCSI Configuration Utility Using the SCSI Configuration Utility The Symbios Logic SCSI Configuration Utility lets you view and change the default configuration for your host adapter and all SCSI devices connected to it, or for individual SCSI devices. WARNING This utility is a powerful tool and is intended for advanced users only.
Starting the SCSI Configuration Utility You access the SCSI Configuration Utility by pressing message displayed during the PC Workstation’s start-up routine. A further message is then displayed: Utility... Configuration utility appears. Main Menu NOTE The items shown on your screen may be different from those shown below.
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4 Technical Information Using the SCSI Configuration Utility B-Adapter Boot Order This option is only available when you have more than one host adapter installed. It lets you set the order in which host adapters boot. When you select this option the Boot Order menu is displayed. To change an adapter’s boot order (from the Boot Order menu), select it and press sequence number.
Adapter Utilities Menu When you select (click on and press Main menu, the Utilities menu is displayed: 1. SYM53C875 A-Adapter Setup This option lets you view and change the selected adapter settings. D-Device Selections This option lets you view and change settings for the devices attached to the selected adapter.
4 Technical Information Using the SCSI Configuration Utility Adapter Setup Menu When you select Adapter Setup from the Adapter Utilities menu, the Adapter Setup menu is displayed: 1. SYM53C875 The settings in this menu are global settings that effect the selected host adapter and all SCSI devices attached to it.
I-Host SCSI ID In general it is not advisable to change your host adapter ID from the default value of 7, as this gives it the highest priority on the SCSI bus. However, if you have two adapters sharing the same SCSI devices, you should give one of the adapters a currently-unassigned ID to avoid duplication of SCSI IDs.
4 Technical Information Using the SCSI Configuration Utility Device Setup Menu When you select a device from the Device Selections menu, the Device Setup menu is displayed: 1. SYM53C875 This menu provides information about an individual SCSI device. To make changes to these settings, select an item from the list and press R-Sync Rate (Mega This option lets you set the transfer rate for the device.
D-Disconnect This option lets you enable or disable disconnects for the device. To optimize SCSI bus performance, this option should be set to Enabled when two or more SCSI devices are connected to the host adapter. Set the option to Disable to achieve slightly better performance when only one SCSI device is connected to the SCSI bus.
To ensure that your system maintains its reliability and to keep you up-to-date with the latest developments, HP and a worldwide network of trained and authorized resellers provide a comprehensive range of service and support options...
Support organization in your country. HP SupportPack Hewlett-Packard’s three-year SupportPack is available from your local reseller. It must be purchased within 30 days of purchasing your HP PC Workstation. The concept of SupportPack is simple. It allows you to extend your one-year on-site hardware warranty to a three-year on-site hardware warranty, offering next day on-site response.
5 Hewlett-Packard Support and Information Services HP Support Assistant CD-ROM HP Support Assistant CD-ROM HP Support Assistant is a yearly subscription service on two CD-ROMs: one for software, and the other for support documentation. The software CD-ROM is updated monthly and contains the latest HP drivers and utilities.
HP Forum on CompuServe The HP Systems Forum on CompuServe is an online service, accessible via modem. This service provides information about your HP PC, and allows you to communicate with other HP users through an online user forum.
• This will load the HP Home Page directly onto your screen. In the HP Forum you can ask and answer questions about HP products and you can also download drivers, software application notes, or utilities for HP products.
Set your modem for no parity, 8 data bits, and 1 stop bit (N, 8, 1). HP World Wide Web Site The HP World Wide Web site gives you access to information about HP, its products, including product data sheets, service and support information, electronic newsletters and technical tips.
Hewlett-Packard Information Services HP FAXback on Demand—HP FIRST HP FIRST is a service where you can select documents, support and technical information, data sheets and pre-sales information, which are then faxed to you. To access this service, you can use a touch-tone...
Contact your authorized HP reseller for assistance in selecting the • appropriate driver. If your reseller is unable to help you, call HP FIRST for the most up- • to-date list of drivers. 5 Hewlett-Packard Support and Information Services...
HP or HP-authorized service outlet. HP telephone support for your HP PC Workstation is available during the first year of your hardware warranty. This service will also provide technical assistance with regard to the basic configuration and setup of your HP PC Workstation and for the bundled or preloaded operating system.
Hewlett-Packard Telephone Support HP North American Assistance from the HP North American Customer Support Center is Customer Support available Monday to Friday, 7:00 am to 6:00 pm Mountain time. Center The number is: +1 (970) 635-1000. HP European Customer Assistance from the HP European Customer Support Center is available Support Center Monday to Friday, 8:30 am to 6:00 pm Central European time.
The charge begins AFTER you have been put in contact with a support technician. If your problem is found to be covered by the HP Hardware Warranty, no charge will be applied. In the US, please call the appropriate number listed below.
• Increase network uptime. • You can purchase the HP NPS service as an annual contract, billable in advance annually, bi-annually, quarterly, or at an hourly rate. This contract service provides unlimited toll-free access to HP Response Center Engineers (RCEs).
The table below summarizes the services and support available from HP or authorized resellers. Service Covers Period covered Basic Parts and labor for HP Three years from Warranty products: date of purchase. first year on-site, second and third year return to HP.
Should you wish to contact Hewlett-Packard, check your local telephone directory for the HP Sales and Service Office near you. If you cannot find a convenient HP office, you can write to one of the major HP Sales and Service Offices or one of the Worldwide Marketing Headquarters listed here.
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Memory which can be addressed by the processor in the area of memory above the first 1 MB. HP Utilities Software provided by Hewlett-Packard to perform certain tasks, for example, changing the date and time. English...
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Glossary IDE Integrated Device Electronics. An interface standard for communications between the computer and a hard disk or CD-ROM. IRQ Interrupt Request. A signal, which, when received by the processor, halts the current process and allows a different task to be undertaken.
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Glossary SCSI chain Devices connected on a single SCSI bus. SDRAM Synchronous Dynamic Random-Access Memory. Setup program Used to inform the computer about its configuration, for example the amount of memory installed. The setup program is stored in ROM on the system board. shadow RAM A method of relocating the system and/or video BIOS from slower ROM chips to faster...
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& Play, 49 configuring with Plug & Play, 48 installing, 48–52 installing, how to, 50 problems with, 70 removing, 52 America Online, HP Forum, 108 application software does not work, 72 audio connectors, 6 features, 83 problems, 73...
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Index Kensington security cable, 53 keyboard connecting, 3 enhanced, 18 HP Customer Information, 20 HP TopTOOLS, 19 Internet key, 19 lock/suspend key, 19 menu key, 19 mute key, 20 problems with, 66 shortcut keys, 19 volume key, 20 license agreement, 15...
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Index under warranty, 113 troubleshooting, PC Workstation, 55–75 unpacking PC Workstation, 2 for HP World Wide Web site, 109 USB connector, 3 using, flexible disk drive, 17 VESA connector, 50 video memory, installing, 33 video resolutions, available, 84 volume control does not work, 73...
Manufacturer’s Address: 5 Avenue Raymond Chanas 38320 Eybens, FRANCE Declares that the product: Product Name: Personal Computer Model Number: HP Kayak XA PC Workstation Conforms to the following Product Specifications: SAFETY International: Europe: CISPR 22: 1993 /EN 55022: 1994 Class B...
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Remplacer uniquement avec une pile du même type ou d’un type équivalent recommandé par HP. La pile est une pile au lithium qui ne contient pas de métaux lourds, néanmoins, afin de protéger l’environnement, il ne faut pas la jeter dans les ordures ménagères mais la rendre au magasin ou vous l’avez achetée, ou revendeur où...
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Notice for the United Kingdom The HP PC Workstation is approved under approval number NS/G/1234/J/100003 for indirect connection to Public Telecommunication Systems within the United Kingdom. Hinweis für Deutschland: Geräuschemission Lärmangabe nach Maschinenlärmverordnung - 3 GSGV (Deutschland) LpA < 70 db am Arbeitsplatz normaler Betrieb nach EN27779: 11.92.
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If the product is not normally sold by HP in the country of use, it must be returned to the country of purchase for service.
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Response time for HP on-site service in an HP Service Travel Area is normally next business day (excluding HP holidays) for HP Travel Zones 1-3 (generally 100 miles or 160 Km from the HP office). Response time is second business day for Zones 4 and 5 (200 miles, 320 Km); third business day for Zone 6 (300 miles, 480 Km); and negotiated beyond Zone 6.
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CD-ROM and/or support utility software may only be used for restoring the hard disk of the HP computer with which the product recovery CD-ROM was originally provided.(ii) The use of any operating system software by Microsoft contained in any such product recovery CD-ROM shall be governed by the Microsoft End User License Agreement (EULA).
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Customer’s remedy shall be a refund or repair. Should HP be unable to replace the media within a reasonable amount of time, Customer’s alternate remedy shall be a refund of the purchase price upon return of the product and all copies.
Physical Characteristics of Your PC Workstation Characteristic Weight (excluding display and keyboard) Dimensions Footprint Storage temperature Storage humidity Operating temperature Operating humidity Power supply Acoustic noise emission: Sound power Sound pressure Description 9 kg (20 pounds) Width: 43.5 cm (17.1 inches) Height: 13.2 cm (5.2 inches) Depth: 44.6 cm (17.5 inches) 0.194 m...
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HP Kayak XA PC Workstation’s hardware and software Learn how to use your operating system Learn how to upgrade your HP Kayak XA PC Workstation by installing accessories Find out about the different support options available, and how to troubleshoot your...