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Samsung RF24BB69006M User Manual
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Samsung RF24BB69006M User Manual

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Refrigerator
User manual
Free Standing Appliance
Untitled-1 1
2022-01-20
10:51:40

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Summary of Contents for Samsung RF24BB69006M

  • Page 1 Refrigerator User manual Free Standing Appliance Untitled-1 1 2022-01-20 10:51:40...

  • Page 2: Table Of Contents

    SMART GRID Function (Demand Response, applicable models only) Special features Maintenance Handling and care Cleaning Replacement Troubleshooting General Do you hear abnormal sounds from the refrigerator? SmartThings Smart Grid (applicable models only) LIMITED WARRANTY (U.S.A.) SAMSUNG REFRIGERATOR English Untitled-1 2 2022-01-20 10:51:40...
  • Page 3 Regulatory Notice FCC Notice IC Notice English Untitled-1 3 2022-01-20 10:51:40...

  • Page 4: Safety Information

    • Because the following instructions cover various models, the characteristics of your refrigerator may differ slightly from the refrigerator described in this manual. • If you have any question, contact us at 1-800-SAMSUNG or find help and information online at www.samsung.com.

  • Page 5: Important Safety Symbols And Precautions

    Important safety symbols and precautions: Please follow all safety instructions in this manual. This manual uses the following safety symbols. WARNING Hazards or unsafe practices that may result in severe personal injury, property damage, and/or death. CAUTION Hazards or unsafe practices that may result in severe personal injury and/or property damage.
  • Page 6 Safety information • If you use two products side by side, for safety reason, be sure to use certified products in explosive gas atmospheres. • Never start up an appliance showing any signs of damage. If in doubt, consult your dealer.

  • Page 7: Severe Warning Signs For Transportation And Site

    CAUTION • Risk Of Fire Or Explosion. Flammable Refrigerant Used. Do Not Use Mechanical Devices To Defrost Refrigerator. Do Not Puncture Refrigerant Tubing. • Risk Of Fire Or Explosion. Flammable Refrigerant Used. To Be Repaired Only By Trained Service Personnel. Do Not Puncture Refrigerant Tubing. •...

  • Page 8: Critical Installation Warnings

    Safety information Critical installation warnings WARNING • Do not install the refrigerator in a damp location or place where it may come in contact with water. - Deteriorated insulation on electrical parts may cause an electric shock or fire. • Do not place this refrigerator in direct sunlight or expose it to the heat from stoves, room heaters, or other appliances.

  • Page 9: Installation Cautions

    • If large amounts of dust or water enter the refrigerator, disconnect the power plug and contact a Samsung Electronics service center. - Otherwise there is a risk of fire. • Do not stand on top of the appliance or place objects (such as laundry, lighted candles, lighted cigarettes, dishes, chemicals, metal objects, etc.) on the appliance.

  • Page 10: Critical Usage Warnings

    • Do not place or use electrical appliances inside the refrigerator/freezer, unless they are of a type recommended by the manufacturer. • If you smell smoke, pull out the power plug immediately, and then contact a Samsung Electronics service center.
  • Page 11 - Failing to do so may result in an electric shock, fire, problems with the product, or injury. • If the interior or exterior LED lamp has gone out, contact your nearest Samsung service center. English Untitled-1 11...

  • Page 12: Usage Cautions

    - Otherwise, there is a risk of electric shock. • If you experience difficulty changing a non-LED light, contact a Samsung service center. • If the product is equipped with LED lamps, do not disassemble the Lamp Covers and LED lamps yourself.

  • Page 13: Cleaning Cautions

    - Printed letters on the display may come off. • If any foreign substance such as water has entered the appliance, unplug the power plug and contact your nearest Samsung service center. - Failing to do so may result in an electric shock or fire.

  • Page 14: Critical Disposal Warnings

    Safety information Critical disposal warnings WARNING • Children trapped inside a refrigerator can hurt themselves or suffocate to death. • Please dispose of the packaging material from this product in an environmentally friendly manner. • Ensure that none of the pipes on the back of the refrigerator are damaged prior to disposal.

  • Page 15: Installation

    Installation Follow these instructions carefully to ensure a proper installation of this refrigerator and to prevent accidents before using it. WARNING • Use the refrigerator only for its intended purpose as described in this manual. • Any servicing must be performed by a qualified technician. •...

  • Page 16: Refrigerator At A Glance

    Installation Refrigerator at a glance The actual refrigerator and provided component parts of your refrigerator may differ from the illustrations in this manual, depending on the model and the country. English Untitled-1 16 2022-01-20 10:51:42...
  • Page 17 • Moisture may form at times on the vertical hinged section. • If you close a door forcefully, the other door may open. • If the internal or external LED lamp is not working, contact a local Samsung service center.
  • Page 18 Installation Door bins Your refrigerator ships with door bins of different types and sizes. If the door bins for your refrigerator were packaged separately, use the figure below to help you position the bins properly. NOTE The actual refrigerator and provided component parts of your refrigerator may differ from the illustrations in this manual, depending on the model and the country.

  • Page 19: Step-By-Step Installation

    Step-by-step installation STEP 1 Select a site The site must: • Have a solid level surface without carpeting or flooring that may obstruct ventilation • Be out of direct sunlight • Have adequate room for opening and closing the door •...
  • Page 20 Installation Model RF24BB6***** RF30BB6***** more than 50 mm recommended 125° " (1485 mm) " (289 mm) 24" " (610 mm) (748 mm) " (54 mm) 43" " (1093 mm) (1231 mm) 07 08 " " (1131 mm) (1353 mm) NOTE The measurements in the tables may differ slightly from the actual measurements, depending on the measuring and rounding method.
  • Page 21 STEP 2 Flooring If the refrigerator cannot pass through the entrance due to its size, see Door removal for entrance. NOTE To prevent floor damage, make sure the front leveling legs are in the upright position. • The surface you install the refrigerator on must support a fully loaded refrigerator.
  • Page 22 Installation STEP 3 Door removal for entrance If the refrigerator cannot pass through the entrance to your home or kitchen due to its size, follow these instructions to remove and then re-install the refrigerator's doors. If you do not need to remove the doors, go to page 28 to continue the installation procedure. WARNING Unplug the power cord of the refrigerator before removing the doors.
  • Page 23 2. Disconnect the two wire connectors on the left door. The position of the connectors differs with the model. CAUTION • Do not remove both doors simultaneously. Make sure to remove one door at a time. Otherwise, any of the doors may fall and cause physical injury.
  • Page 24 Installation 6. Open the door 90 degrees. While holding the door, pull up and remove the top hinge. Be careful not to damage the connector wires when you remove the hinge. 7. Gently pull up the door vertically to remove. Do not apply excessive force to the door.
  • Page 25 To reattach the fridge doors 1. While holding the door open by more than 90 degrees, insert the shaft on the middle hinge into the hole on the bottom of the door. 2. Put the top hinge into position on the top of the refrigerator, and then insert the hinge shaft into the top hole of the door.
  • Page 26 Installation 5. Connect the wire connectors. CAUTION • Make sure the wire connectors are connected properly. Otherwise, the display will not operate. 6. Connect the water tube. - This step does not apply to the models without the AutoFill Pitcher and the water dispenser.
  • Page 27 To detach the freezer drawer 1. Lift up the front of the upper basket and pull up to remove. 2. Then, pull up to remove the lower basket from the rail assembly. 3. Press down the hooks to unlock the rail assembly.
  • Page 28 Installation CAUTION • Be careful not to scratch or dent the rail assembly. • Make sure you mount the freezer baskets in the correct position. Otherwise, the door will not open or close properly, which causes frost to build up. •...
  • Page 29 STEP 5 Adjust the door height and the door gap Snap rings The height of a door can be adjusted using the provided snap rings, which come in 4 different sizes (1 mm, 1.5 mm, 2 mm, and 2.5 mm). To adjust the height of a door 1.
  • Page 30 Installation STEP 6 Connect the water dispenser line (applicable models only) A water dispenser with a filter is one of the helpful features on your new refrigerator. To help promote better health, the water filter removes unwanted particles from your water. However, it does not sterilize or destroy microorganisms.
  • Page 31 Connect the water supply line to the refrigerator There are several items you must purchase to complete this connection. You may find these items sold as a kit at your local hardware store. • " copper tubing Copper Tubing • "...
  • Page 32 Installation CAUTION Do not mount the water filter on any part of the refrigerator. This may damage the refrigerator. 1. Connect the household water line to the assembled compression fitting. - If you are using copper tubing, slip the compression nut (B) (not supplied) and ferrule (not supplied) on the copper tubing (not supplied) as shown.
  • Page 33 STEP 7 Initial settings By completing the following steps, the refrigerator should be fully functioning. 1. Plug the power cord into the wall socket to turn the refrigerator on. 2. Open the door, and check if the interior light lights up. 3.

  • Page 34: Operations

    Operations User interface NOTE • For more information about other menus and apps available on the Refrigerator app. See the Online manual of your refrigerator. • The content of apps and widgets, or their design is subject to change or support may be discontinued without notice, depending on the content provider’s policy.
  • Page 35 01 Home screen • Tap a desired app or widget to launch it. • On the home screen, you can add or remove items such as apps, widgets, pictures, videos, drawings, and texts. • Tap and hold an item to enter Edit mode. In Edit mode, you can drag and drop an item to a new location on the home screen.
  • Page 36 Operations Fridge Manager On the Home screen, tap the Fridge Manager app. • You can set the desired temperature or modes for each compartment. • For more detailed information on the Fridge Manager app, check the online manual. • To access the online manual from your Family Hub refrigerator, tap Setting > Help & Contact Us >...

  • Page 37: Smartthings

    • To configure the wireless access point (AP) settings, see the user manual of the AP (router). • Samsung Smart Refrigerators support both Wi-Fi 2.4 GHz with IEEE 802.11 b/g/n and Soft-AP protocols. (IEEE 802.11 n is recommended.) • Unauthorized Wi-Fi wireless routers may fail to connect to applicable Samsung Smart Refrigerators.
  • Page 38 Operations Samsung account You are required to register your Samsung account to use the app. If you don’t have a Samsung account, follow the app’s onscreen instructions to create a free Samsung account. Getting started Turn on the device you want to connect, open the SmartThings app on your phone, and then follow the instructions below.
  • Page 39 Refrigerator settings Category Item Description You can set and monitor the desired Fridge Temperature temperature of the fridge. You can set and monitor the desired Freezer Temperature temperature of the freezer. You can turn Power Cool on or off, and check Power Cool the current settings.

  • Page 40: Recommendations For Voice Recognition

    Operations Recommendations for voice recognition For the voice recognition function, there is a built-in microphone at the top of the refrigerator’s display. To use the voice recognition function: • Stand no more than 3 feet (1 meter) from the refrigerator and speak loudly and clearly towards the built-in microphone.
  • Page 41 - DAL mode is automatically deactivated after it lasts for the amount of time stipulated by the DAL signal (max. 4.5 hours) or when the Peak Demand Off key is pressed. • Temporary Appliance Load Reduction (TALR): The refrigerator responds to a TALR signal by aggressively reducing the load for a short time period.
  • Page 42 1. SGIP Open Standards (Smart Energy Profile 2.0 - http://www.csep.org/) - Energy Consumption Reporting - Demand Response 2. Samsung OPEN API - Operational Status, User Settings & Messages - ICE Maker Status: GET /icemaker/status/vs/0 - Door Open Alarm: GET /doors/vs/0...

  • Page 43: Special Features

    Special features Beverage Center The left fridge door has two handles on the bottom. To use the autofill pitcher, drink cold or purified water, press handle (B) to open the Beverage Center. A. Fridge door handle B. Beverage Center handle Water pitcher (AutoFill Pitcher) (applicable models only) Cold, purified water is always ready in the AutoFill Pitcher.
  • Page 44 Operations To fill the Water pitcher 1. Grasp a handle groove of the lid, and then pull up to open the lid. 2. Put tea leaves or fruit to your taste into the infuser. NOTE If you want to keep the infused water in its initial concentration, turn the AutoFill Pitcher function off.
  • Page 45 CAUTION • We recommend consuming fruit infused water within 24 hours. After that, the infused water can spoil over time. • You must clean the water pitcher after you have consumed the infused water. Also clean the water pitcher if you haven't used it for a long time. •...
  • Page 46 If the alert message does not disappear after draining, there might be a system failure. Contact your local Samsung service center. A. Type A models B. Type B models NOTE •...
  • Page 47 Water dispenser (applicable models only) To dispense chilled water, open the Beverage Center and press the dispenser lever. NOTE • The dispenser will stop dispensing if you keep pushing the dispenser lever for about 1 minute. To dispense more water, release and push the lever again. •...
  • Page 48 Operations Ice maker The refrigerator has a built-in ice maker that automatically dispenses ice. • The overall design and/or accessories may differ with the model. • This product has two types of ice makers. WARNING Choking hazard: Ice may cause choking in small children.
  • Page 49 / Ice Bites ) off. • If the ice making chime rings repeatedly, contact the waterline installer or a local Samsung service center. • Do not put food in the ice bucket. The frozen food may damage the ice maker, especially when you open or close the door.

  • Page 50: Maintenance

    Maintenance Handling and care Ice bucket (applicable models only) If you do not dispense ice for an extended period, ice may form clumps inside the bucket. If this happens, remove and empty the ice bucket. CAUTION • To prevent injury, make sure to clean up any ice or water that has fallen on the floor. •...
  • Page 51 AutoFill Pitcher (applicable models only) 1. Grasp a handle groove of the lid, and then pull up to remove. 2. Grasp both sides of the infuser holder, and then lift to remove. 3. While slightly twisting the infuser, pull it out of the sealed mouth. 4.
  • Page 52 Maintenance Fridge shelves The appearance of the shelves differs by model. Top shelf 1. Lift the rear side of the shelf with one hand, and then pull it out. 2. Tilt the shelf vertically as shown in the figure. 3. Carefully pull out the shelf as shown in the figure.
  • Page 53 Quick Space shelf * • To remove a shelf, fully open the corresponding door. Hold the front of the shelf, and then gently lift up and pull out. NOTE Do not lift up the shelf fully when removing or reinserting the shelf. The rear wall of the fridge room can be dented.
  • Page 54 Maintenance 2. Press the front of the shelf to lift the rear side of it. 3. Hold the rear side of the shelf and tilt it vertically. 4. Carefully pull out the shelf as shown in the figure. Door bins •...
  • Page 55 CAUTION • Do not remove a bin that is filled with food. Empty the bin beforehand. • Use caution when opening the door if the bottom bin contains larger bottles, which may fall over. • Do not allow children to play with the bins.

  • Page 56: Cleaning

    Maintenance Lower basket • To remove, first remove the upper basket. Then, tilt up the front of the lower basket to pull out. • To reinsert, put the basket onto the rail assembly rear side first. CAUTION • Do not twist the basket when removing or reinserting the basket. The basket can be scratched.
  • Page 57 4. Plug in the power cord. Inner-view camera NOTE Use a cotton swab or microfiber cloth to clean the camera on the left-side door of the fridge. Dispenser nozzle (applicable models only) 1. Hold the end of the dispenser nozzle (A). 2.

  • Page 58: Replacement

    • Do not use third-party water filters. Use only Samsung-provided or -approved filters. • Unapproved filters may leak and damage the refrigerator, causing electric shock. Samsung is not responsible for any damage that may occur from use of third-party water filters.
  • Page 59 - To prevent water leaks from the filter opening, pull the cartridge straight out while removing it. 5. Insert a new filter cartridge. Use only Samsung-provided or approved filters. 6. Turn the cartridge knob clockwise to lock into place. 7. Close the filter cartridge cover.
  • Page 60 Door panel (applicable models only) You can select the door panel you prefer for your BESPOKE refrigerator. Purchase the door panel at a Samsung retail store and an authorized installer will install the panel for you. CAUTION • Disassembling or assembling the door panel on your own may result in product damage or personal injury.

  • Page 61: Troubleshooting

    Before calling for service, review the symptoms and recommended solutions below. If none of the suggested solutions resolve your problem, please visit our website at www. samsung.com or call Samsung Customer Care at 1-800-SAMSUNG (726-7864). Note that you will be charged for any service visits in which no defects were found.
  • Page 62 Troubleshooting Odors Symptom Possible causes Solution • Clean the refrigerator and • Spoiled food. remove any spoiled food. Refrigerator has odors. • Make sure strong smelling • Food with strong odors. food is wrapped airtight. Frost Symptom Possible causes Solution Frost around the •...
  • Page 63 Symptom Possible causes Solution • You must wait for 12 hours • Ice maker has just been for the refrigerator to make installed. ice. Ice maker does not • Set the freezer temperature make ice. • Freezer temperature is too below 0 °F (-18 °C) or -4 °F high.
  • Page 64 • Water line is not connected properly or water supply is not on. Water does not dispense. • Use only Samsung-provided or approved filters. • A third-party water filter • Unapproved filters may was installed. leak and damage the refrigerator.

  • Page 65: Do You Hear Abnormal Sounds From The Refrigerator

    Before calling for service, review the information below. If you still have questions about sounds your refrigerator is making, please call Samsung Customer Care at 1-800-SAMSUNG (726-7864). Note that you will be charged for any service visits related to normal operating sounds in which no defects were found.
  • Page 66 Troubleshooting • During a defrost cycle, water may drip on the defrost heater, causing sizzling sounds. HiSS! • As the refrigerator cools or freezes, refrigerant gas moves through sealed pipes, causing bubbling sounds. Bubbling! • As the refrigerator temperature increases or decreases, plastic parts contract and expand, creating knocking noises.

  • Page 67: Smartthings

    • The old Samsung Smart Refrigerator app cannot connect with fails to operate. Samsung Smart Home models. • You must log into your Samsung account to use the app. • Make sure that your router is operating normally. The SmartThings •...

  • Page 68: Lcd

    Troubleshooting Symptom Action • This refrigerator can connect only with Samsung Smart TV 6400 series or higher models released since 2015. Please Cannot connect to check the model name of your TV first. my TV. • Network connections may suffer temporary interruptions.

  • Page 69: Smart Grid (Applicable Models Only)

    Management System) supporting SEP (Smart Energy profile). • Download the SmartThings app from the Google Play Store, Apple App Store, or Samsung Galaxy Apps. • Install and run the SmartThings app on your smartphone. • Make sure that your home router is operating normally with proper Internet service and connection.

  • Page 70: Limited Warranty (U.s.a.)

    If the product is located in an area where service by a SAMSUNG authorized servicer is not available, you may be responsible for a trip charge or required to bring the product to a SAMSUNG authorized service center for service.
  • Page 71 Visits by an authorized servicer to explain product functions, maintenance or installation are not covered by this limited warranty. Please contact SAMSUNG at the number below for assistance with any of these issues.
  • Page 72 PROFITS, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF SAMSUNG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Some states do not allow exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.
  • Page 73 Regulatory Notice FCC Notice FCC CAUTION: Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Contains Transmitter Module FCC ID: A3LCCBQ730M This device complies with Part 15 of FCC Rules. Operation is Subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received including interference that cause...
  • Page 74 Regulatory Notice IC Notice Contains Transmitter Module IC: 649E-CCBQ730M The term "IC" before the radio certification number only signifies that Industry Canada technical specifications were met. Operation is subject to the following two conditions : (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
  • Page 75 Model RF24BB69006M, RF30BB69006M RF24BB6900**, RF30BB6900** Variant Model (The symbol “*” can be any alphanumeric character.) Samsung Electronics America, Inc. 85 Challenger Road. Responsible Party - U.S. Contact Information Ridgefield Park. NJ 07660 Phone: 1-800-SAMSUNG (726-7864) FCC Compliance Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following...
  • Page 76 How-to Videos and Live Shows * Requires reader to be installed on your smartphone Contact SAMSUNG WORLD WIDE If you have any questions or comments relating to Samsung products, please contact the SAMSUNG Customer Care Center. Country Contact Center Web Site 1-800-SAMSUNG (726-7864) U.S.A...

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