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Operating System version. Images provided herein are for reference only and may contain information or features that do not apply to your computer. Acer Group shall not be liable for technical or editorial errors or omissions contained in this manual.
Table of contents - 3 A B L E O F C O N T E N T S First things first Ports and connectors Your guides..........5 USB 3.2 Gen 1 information ...... 23 Basic care and tips for using your USB 3.2 Gen 2 information ......
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In this section you will find: • Useful information on caring for your computer and your health • How to create recovery backups • Guidelines for connecting to a network and using Bluetooth • Information on using Acer’s bundled software...
We would like to thank you for making this Acer desktop computer your choice for meeting your computing needs. Your guides To help you use your Acer desktop computer, we have designed a set of guides: First off, the Setup Guide (or Setup Poster) helps you get started with setting up your computer.
Taking care of your computer Your computer will serve you well if you take care of it. • Only use the adapter provided with your device, or an Acer- approved adapter to power your device. • Do not expose the computer to direct sunlight. Do not place it near sources of heat, such as a radiator.
1. Turn off the computer. 2. Disconnect the AC adapter. 3. Use a soft, moist cloth. Do not use liquid or aerosol cleaners. If your computer is dropped or visibly damaged, or does not work normally, please contact your nearest authorized Acer service center.
Acer provides Acer Care Center, which allows you to reset your PC, refresh your PC, backup files/data or create a factory default backup. If you cannot access Acer Care Center, click Settings in the Start menu, select Update & Security and then click Recovery.
Recovery - 9 6. Unplug the USB drive (or a portable external hard drive) and label it clearly. Important Write a unique, descriptive label on the backup, such as 'File History Recovery Backup'. Make sure you keep the backup in a safe place that you will remember.
10 - Recovery 10.Follow the process until it completes. 11.Unplug the USB drive and label it clearly. Important Write a unique, descriptive label on the backup, such as 'Windows Recovery Backup'. Make sure you keep the backup in a safe place that you will remember.
Recovery - 11 4. Resetting the PC will reinstall Windows, change settings back to their factory defaults and remove all preinstalled apps and programs without removing your personal files. Click Reset to continue. This will take a while and your PC will restart. 5.
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12 - Recovery 10.When your PC has completed the reset process, Windows will use factory default settings.
Connecting to the Internet - 13 O N N E C T I N G T O T H E N T E R N E T This chapter includes general information types connections, and getting connected to the internet. For detailed information, please refer to Network connections on page Your computer’s built-in network features make it easy for you to...
14 - Connecting to the Internet 1. Ensure you have a wireless router/access point and current internet connection through the ISP of your choice. Make a note of the wireless network’s name and password (if necessary). Note Please refer to your ISP or router documentation for details on connecting to the internet.
Using a Bluetooth connection - 15 SING A L U E T O O T H C O N N E C T I O N Bluetooth is a technology enabling you to transfer data wirelessly over short distances between many different types of devices. Bluetooth-enabled devices include computers, cell phones, tablets, wireless headsets, and keyboards.
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16 - Using a Bluetooth connection 4. Select the device you wish to pair from the list of discovered devices. 5. After pairing, if there is a code displaying on the screen, enter that code on the device to proceed the connection. Note Some devices using older versions of the Bluetooth technology require both devices to enter a PIN.
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Keeping your computer and data safe... In this section you will find: • How to secure your computer • Setting passwords...
18 - Securing your computer E C U R I N G Y O U R C O M P U T E R Your computer is a valuable investment that you need to take care of. Learn how to protect and take care of your computer. Using passwords Passwords protect your computer from unauthorized access.
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Securing your computer - 19 • When the User Password is set and the password on boot parameter is enabled, a prompt appears at boot-up. • Type the User Password and press Enter to use the computer. If you enter the password incorrectly, a warning message appears.
20 - BIOS utility B I O S U T I L I T Y The BIOS utility is a hardware configuration program built into your computer's BIOS. Your computer is already properly configured and optimized, and you do not normally need to run this utility. However, if you encounter configuration problems, you may need to run it.
Power management - 21 OWER M A N A G E M E N T This computer has a built-in power management unit that monitors system activity. System activity refers to any activity involving one or more of the following devices: keyboard, mouse, hard disk, peripherals connected to the computer, and video memory.
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Ports and connectors... In this section you will find: • Information on the ports and connectors fitted to your computer...
Ports and connectors - 23 O R T S A N D C O N N E C T O R S The tables below indicate what the different icons represent. Note The ports and connectors listed below may not be available on all models. Icon Item Icon...
24 - Ports and connectors • Defined by the 3.2 Gen 1 specification (SuperSpeed USB). USB 3.2 Gen 2 information • USB 3.2 Gen 2 compatible ports are red. • Compatible with 3.2 Gen 2 and earlier devices. • For optimal performance, use 3.2 Gen 2-certified devices. •...
Two USB standards are currently available on Acer computers: USB 2.0 (High- speed USB) and USB 3.2 Gen 1 (SuperSpeed USB). USB 2.0 ports on Acer computers have a black tongue in the port, while USB 3.2 Gen 1 ports have a blue tongue.
The Type-C port is reversable; connectors may be inserted with either side up. Note On Acer computers USB Type-C ports support up to USB 3.2 (SuperSpeed USB, 10 Gbps). Other USB devices with a USB Type-C connector are supported, but transfer speed may be reduced and certain functions will be disabled (such as Thunderbolt video support).
HDMI - 27 H D M I HDMI (High-Definition Multimedia Interface) is a high-quality, digital audio/video interface. HDMI allows you to connect any compatible digital audio/video source, such as your computer, a set-top box, DVD player, and audio/video receiver to any compatible digital audio and/or video monitor, such as a digital television (DTV) with a single cable.
28 - SD card reader C A R D READER SD (Secure Digital) cards are used in a wide selection of digital cameras, tablets, media players and cellular phones. Inserting an SD card 1. Align the card so that the connector points towards the port, with the connectors facing down.
Video and audio connectors - 29 ID EO A N D A U D I O C O N N E C T O R S Add an external monitor to your computer via a video port. The type of port available depends on your computer’s configuration. Connecting a monitor 1.
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Got a question? In this section you will find: • Frequently asked questions • Tips for using Windows 10 • Troubleshooting information • How to protect yourself while online • Where to find Acer service center contact information...
Frequently asked questions - 31 R E Q U E N T L Y A SK ED Q U E S T I O N S The following is a list of possible situations that may arise during the use of your computer. Easy solutions are provided for each one.
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32 - Frequently asked questions • The computer may be in Sleep or Hibernate mode (if there is a power LED, it will flash). Press and release the power button to resume. No audio is heard from the computer. Check the following: •...
1. If there is a D2D Recovery setting in Main, make sure it is Enabled. 2. Exit the BIOS utility and save changes. The system will reboot. Note To access the BIOS utility, press F2 when you see the Acer logo during boot For more information, see Restoring your computer on page...
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34 - Frequently asked questions You are required to provide the following information: Name: Address: Telephone number: Machine and model type: Serial number: Date of purchase:...
F r e q u e n t ly a sk Frequently asked questions - 35 Tips and hints for using Windows 10 We know this is a new operating system that will take some getting used to, so we've created a few pointers to help you get started.
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36 - Frequently asked questions Can I personalize the Lock screen? You can personalize the lock screen with a different image, to run a slideshow of images, or to show you quick status and notifications to suit your personal needs. To change the background, press the Windows key or select the Windows Start button and select Settings >...
Frequently asked questions - 37 Can I make tiles bigger or smaller? Yes, you can. Right-click on a tile and select Resize. Select a size from the menu that appears. Can I change the screen resolution? Yes, you can. Move your cursor to the lower left-hand corner of the screen and type 'Resolution' in the text box to display the results;...
38 - Frequently asked questions How do I make an app appear on Start? If you're in all apps list and you want to make an app appear on Start, right-click an app and select Pin to Start. How do I remove a tile from Start? Right-click a tile to select it and select Unpin from Start to remove the tile from Start.
Press the Windows key or select the Windows Start button > Settings > Update & Security > Windows Update. Select Advanced options to configure the settings. Where can I get more information? For more information please visit the following pages: • Windows 10 information: www.microsoft.com • Support FAQs: support.acer.com...
F r e q u e n t l y a s ke d q ue s t io n s 40 - Frequently asked questions Troubleshooting This chapter shows you how to deal with common system problems. Read it before calling a technician if a problem occurs. Solutions to more serious problems require opening up the computer.
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Frequently asked questions - 41 Error messages Corrective action Hard disk 0 Contact your dealer or an authorized service extended type center. error Contact your dealer or an authorized service I/O parity error center. Keyboard error or Contact your dealer or an authorized service no keyboard center.
42 - Internet and online security N T E R N E T A N D ONLI NE S E C U R I T Y First steps on the net Protecting your computer It is vital to protect your computer from viruses and attacks over the internet (see Internet security software on page 45).
Internet and online security - 43 modem and the telephone simultaneously on a single phone line. This type of connection is recommended only if you have limited use of the internet as the connection speed is low and connection time is typically charged per hour. DSL (e.g.
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44 - Internet and online security Wireless networks A wireless LAN or WLAN is a wireless local area network, which may link two or more computers without using wires. Setting up a wireless network is easy and allows you to share files, peripheral devices and an internet connection.
Acer is dedicated to provide you with on-going personalized support. Check out our Support section to get help tailored to your needs. www.acer.com is your portal to a world of online activities and services: visit us regularly for the latest information and downloads!
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46 - Internet and online security Select Acer computers include protection by Norton Security Norton Security is pre-installed on select Acer computers, protecting your identity and financial data from viruses, spyware, malware and other online threats. Learn more about how to stay safe online and how to stay protected after your introductory subscription ends.
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Internet and online security - 47 Don't be fooled if someone calls your phone A tech support scam is a form of online fraud where people call you on the phone saying they're Technical Support from a trusted company like Norton or Microsoft and that you have a virus. The main motive behind these scams is to extort money from the victim.
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48 - Internet and online security If you are infected with ransomware, think twice before you pay the ransom. There is no guarantee the cybercriminal will unlock your files and you'll be funding them to prey upon another innocent victim. Botnets A botnet is a string of infected, connected computers coordinated together to perform a task.
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Internet and online security - 49 security risks to the personal information available on our laptops and smartphones. A virtual private network (VPN) gives you online privacy and anonymity by creating a private network from a public internet connection. VPNs mask your internet protocol (IP) address so your online actions are virtually untraceable as well as secure.
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50 - Internet and online security Windows Updates If you have an active internet connection, Windows can check for important updates for your computer and install them automatically. These updates include security patches and program updates that can improve your computing experience and help protect your computer against new viruses and attacks.
Playing Blu-Ray or DVD movies - 51 D V D LAYING AY OR MOVI ES If your computer is equipped with a Blu-Ray or DVD drive, you can play movies on your computer or on a high-definition TV via HDMI. 1.