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Acer DLP Projector
H6815/E8615/HE-4K15/
GM835/VH-736/H6815BD+/
H6815ABD/H6815BD/H6815+/
H6815A/H6822BD/A4K2008/
H6830BD/E8630/HE-4K30/
GM835Z/VH-736Z/
H6830BDZ+/H6831BD/
H6830BD+/H6830/A4K2111
Series User's Guide
Copyright © 2020. Acer Incorporated.
All Rights Reserved.
Acer Projector User's Guide
Original Issue: 11/2020

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Table of Contents
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Summary of Contents for Acer H6815BD Series

  • Page 1 Acer DLP Projector H6815/E8615/HE-4K15/ GM835/VH-736/H6815BD+/ H6815ABD/H6815BD/H6815+/ H6815A/H6822BD/A4K2008/ H6830BD/E8630/HE-4K30/ GM835Z/VH-736Z/ H6830BDZ+/H6831BD/ H6830BD+/H6830/A4K2111 Series User's Guide Copyright © 2020. Acer Incorporated. All Rights Reserved. Acer Projector User's Guide Original Issue: 11/2020...
  • Page 2 Serial number: ___________________________________ Date of purchase: ________________________________ Place of purchase: ________________________________ Acer and the Acer logo are registered trademarks of Acer Incorporated. Other companies' product names or trademarks are used herein for identification purposes only and belong to their respective companies.
  • Page 3: Information For Your Safety And Comfort

    Information for Your Safety and Comfort Read these instructions carefully. Keep this document for future reference. Follow all warnings and instructions marked on the product. Turning the product off before cleaning Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners.
  • Page 4: Using Electrical Power

    • To avoid damage of internal components and to prevent battery leakage, do not place the product on a vibrating surface. • Never use it under sporting, exercising, or any vibrating environment which will probably cause unexpected short current or damage rotor devices or lamp.
  • Page 5: Product Servicing

    Product servicing Do not attempt to service this product yourself, as opening or removing covers may expose you to dangerous voltage points or other risks. Refer all servicing to qualified service personnel. Unplug this product from the wall outlet and refer servicing to qualified service personnel when: •...
  • Page 6 Do not operate lamps beyond the rated lamp life. It could cause it to break on rare occasions. • Contact your local dealer or Acer service center when you need to change the lamp. • The product will detect the life of the lamp itself. Please contact your local dealer or Acer service center for changing the lamp, when lamp warning message displays.
  • Page 7: Disposal Instructions

    Do not throw this electronic device into the trash when discarding. To minimize pollution and ensure utmost protection of the global environment, please recycle. For more information on the Waste from Electrical and Electronics Equipment (WEEE) regulations, visit http://www.acer-group.com/public/ Sustainability/index.htm Mercury advisory For projectors or electronic products containing an LCD/CRT monitor or display: "Lamp(s) contain Mercury,...
  • Page 8: First Thing First

    When the lamp reaches the end of its life, it will burn out and may make a loud popping sound. If this happens, the projector will not turn back on until the lamp module has been replaced. To replace the lamp, contact your local dealer or Acer service center.
  • Page 9 Adjusting the Height of the Projected Image How to Get a Preferred Image Size by Adjusting Distance and Zoom User Controls Installation Menu Onscreen Display (OSD) Menus Color Image Setting Management Audio Language Acer Splash Downloader Introduction Using the Acer Splash Downloader...
  • Page 10 Appendices Troubleshooting LED & Alarm Definition Listing Ceiling Mount Installation Specifications Compatibility Modes Regulations and safety notices...
  • Page 11: Product Features

    ® • technology • Acer ColorBoost technology delivers vivid, life-like images • High brightness and contrast ratio • Versatile display modes enable optimum performance in any situation • NTSC/PAL/SECAM compatible and HDTV (720p, 1080i, 1080p) supported •...
  • Page 12: Package Overview

    Package Overview This projector comes with all the items shown below. Check to make sure you have them all. Contact your dealer immediately if any thing is missing. Projector Power cord VGA cable HDMI cable (Optional) (Optional) Security card Remote control Quick start guide AAA Battery x 2 (Optional)
  • Page 13: Projector Overview

    Projector Overview Projector Outlook Front/upper side Description Description Control panel Zoom ring and Focus ring Lens cap Projection lens Power key and Power indicator LED 6 IR remote sensor Rear side Note: Connector interface is subject to model's specifications. Description Description HDMI connector(s) DC 5V output (service)
  • Page 14: Control Panel

    Control Panel Function Description LAMP Lamp indicator LED. POWER Power indicator LED Keystone Adjusts image distortion caused by tilting projection. Power key Refer to the "Turning the Projector On/Off" section. ENTER Confirms your selection of items. BACK Cancels your selection, or goes back to previous page. TEMP Temperature indicator LED.
  • Page 15: Remote Control Layout

    Remote Control Layout Model No:J-25041 MC.JMV11.008 Function Description POWER Refer to the "Turning the Projector On/Off" section. RATIO Chooses an aspect ratio. MUTE Mutes or unmutes the projector’s volume. Adjusts image distortion caused by tilting projection. Keystone Four Selects items or makes adjustments to your selection. directional selection keys...
  • Page 16: Infrared Transmitter

    Function Description PgUp/PgDn For computer mode only. Use this button to select the next or previous page. This function is only available when connected to a computer via a mini USB cable. COMPONENT (No function) 10 MEDIA Opens MEDIA SETUP page. (for LAN/wireless compatible models) 11 Infrared Sends signals to the projector.
  • Page 17: Getting Started

    Getting Started Connecting the Projector Smart devices Display Video Output Speakers Screen Note: Connector interface is subject to model's specifications.
  • Page 18 Description Description Power cord RS232 cable Audio cable 10 Wireless dongle S/PDIF audio cable 11 WirelessHD dongle HDMI (MHL) cable 12 Wired remote control VGA to component video/HDTV adapter 13 RJ45 cable VGA cable 14 USB cable 3 RCA component cable 15 12V DC cable Composite video cable Note: To ensure the projector works well with your computer,...
  • Page 19: Turning The Projector On/Off

    Turning the Projector On/Off Turning On the Projector Ensure that the power cord and signal cable are securely connected. The Power LED will light red. Turn on the projector by pressing (POWER) on the control panel or remote control, and the Power indicator LED will turn blue. Turn on your source (computer, notebook, video player, etc.).
  • Page 20: Turning Off The Projector

    Turning Off the Projector To turn the projector off, press the power button. This message appears: "Please press power button again to complete the shutdown process" Press the power button again. The LED Power indicator will turn solid red to indicate standby mode. It is now safe to unplug the power cord.
  • Page 21: Adjusting The Height Of The Projected Image

    Adjusting the Projected Image Adjusting the Height of the Projected Image The projector is equipped with elevator feet for adjusting the image height. To raise the image: Use the front Tilt adjusting wheel to raise the image to the desired height and angle.
  • Page 22: How To Get A Preferred Image Size By Adjusting Distance And Zoom

    How to Get a Preferred Image Size by Adjusting Distance and Zoom The table below shows how to achieve a desired image size by adjusting either the position or the zoom ring. • Resolution: 3840 x 2160, Zoom ratio: 1.1x To obtain an image size of 70", set the projector at a distance between 2.3 m and 2.6 m from the screen and adjust the zoom level accordingly.
  • Page 23 • Resolution: 3840 x 2160, Zoom ratio: 1.3x To obtain an image size of 70", set the projector at a distance between 1.7 m and 2.3 m from the screen and adjust the zoom level accordingly. 70" Desired image size Height: 96 cm From...
  • Page 24: User Controls

    The new settings will be saved automatically upon exiting the menu. Press "MENU" anytime to exit the menu and return to the Acer welcome screen.
  • Page 25: Onscreen Display (Osd) Menus

    Onscreen Display (OSD) Menus The projector has multilingual Onscreen Display (OSD) menus that allow you to make image adjustments and change a variety of settings. Using the OSD menus • To open the OSD menu, press "MENU" on the control panel or remote control.
  • Page 26 Color This function protects your eyes from over-exposure to blue light. The options are Off, Level 1, Level 2, Level 3, and Level 4. Choose a preferred setting to reduce the level of blue light and get a comfortable viewing experience. BluelightShield When this function is enabled, LumiSense will be automatically set to "Off".
  • Page 27 Adjusts the brightness of the image. • Brightness Press to darken the image. • Press to lighten the image. Controls the degree of difference between the lightest and darkest parts of the picture. Adjusting the contrast changes the amount of black and white in the image. Contrast •...
  • Page 28 • Ind. Color Management: Adjusts the red, green, blue, cyan, yellow and magenta colors. • - Ind. Hue: Changes the hue of the color selected. • - Ind. Saturation: Adjusts a video image from black and white to fully saturated color. •...
  • Page 29 Image • Front: The factory default setting. Projection • Mode Rear: Reverses the image so you can project from behind a translucent screen. • Auto: Automatically adjusts projection location of image. Projection • Desktop Location • Ceiling: Turns the image upside down for ceiling- mounted projection.
  • Page 30 Rotates the projected image. • Rotation Press to rotate the image counterclockwise. • Press to rotate the image clockwise. Manually adjusts the shape and size of an image that is unevenly rectangular on all sides. Press "MODE" repeatedly to select the corner that you wish to adjust. Press four directional selection keys to adjust the image shape.
  • Page 31 Shifts the projected image by pressing . When Native Image Shift Resolution is WUXGA, this functions is only available when the setting of Digital Zoom Out (Install) is less than 1.0. Adjusts the sharpness of the image. • Press to decrease the sharpness. Sharpness •...
  • Page 32 OSD menu. • Acer: The default startup screen of your Acer projector. • User: Use the picture you transfer to the projector. See "Acer Splash Downloader" for how to transfer the picture.
  • Page 33 Selecting "On" allows synchronized power ON/OFF operation between the projector and a CEC-compatible device connected to the HDMI/MHL port of the projector. HDMI CEC This function is only available for the HDMI/MHL port. This function is especially suitable for gaming environment. It reduces input to output latency and helps create a seamless experience.
  • Page 34 Management Choose "ECO", "EcoPro" or "Dynamic Black" to dim the projector lamp, which will also lower the power consumption, reduce noise, and extend the lamp life. ("EcoPro" makes the lamp last longer.) Choose "Off" to return to the normal mode. ECO Mode When "off"...
  • Page 35 • Off: Allows all keys on the control panel to operate normally. • Child Lock: Disables the Power key on the control panel when the projector is in standby mode to prevent it from being accidentally turned on. To turn the projector on, press and hold the Power key for 3 seconds.
  • Page 36 Audio • Press to decrease the volume. Volume • Press to increase the volume. • Choose "On" to turn mute on. Mute • Choose "Off" to turn mute off. Select this function to adjust the notification volume Power On/Off when turning the projector on/off. Volume Select this function to adjust the volume of any Alarm Volume...
  • Page 37 Selects "On" to enable the 3D function supported by DLP 3D technology. • On: Select this item while using DLP 3D glasses, quad buffer (NVIDIA/ATI...) graphics card and HQFS format file or DVD with corresponding SW player. • Off: Turns off the 3D mode. If the 3D content is not displayed correctly, you can select a 3D Format 3D format that suits the 3D content you are viewing and...
  • Page 38: System Requirements

    Acer Splash Downloader Introduction Acer Splash Downloader allows you to upload your desired picture onto an Acer projector. You can select the picture as the startup screen via the projector’s OSD menu. System Requirements Maximum image size 3 Mbytes Maximum image resolution 1920 x 1200...
  • Page 39 2. Connecting the computer to the projector Use an USB cable to connect the computer and the projector. 3. Executing the Acer Splash Downloader tool on the computer If the projector is not properly connecting to the computer, below message will be displayed.
  • Page 40 "Image size is over defined range" will be displayed in the tool status when the image is too large, and "Load Image fail" will be displayed when the image format is not supported. 5. Downloading the image to the projector Press "Download"...
  • Page 41: Troubleshooting

    Appendices Troubleshooting If you experience a problem with your Acer projector, refer to the following troubleshooting guide. If the problem persists, please contact your local reseller or service center. Image Problems and Solutions Problem Solution No image appears • Make sure all the cables are correctly connected as onscreen described in the "Getting Started"...
  • Page 42 Partial, scrolling • For an incorrectly displayed image: or incorrectly • Follow the steps for item 2 (above) to adjust displayed image the resolution of your computer. (For notebooks) • Press the toggle output settings. Example: [Fn]+[F4], Compaq [Fn]+[F4], Dell [Fn]+[F8], Gateway [Fn]+[F4], IBM [Fn]+[F7], HP [Fn]+[F4], NEC [Fn]+[F3], Toshiba [Fn]+[F5] •...
  • Page 43: Problems With The Projector

    If this happens, the projector will not turn on until the lamp module has been replaced. To replace the lamp, contact your local dealer or Acer service center.
  • Page 44: Osd Messages

    OSD Messages Condition Message Reminder Message Fan Fail - the system fan is not working. Fan Fail. Lamp will automatically turn off soon. Projector Overheated - the projector has exceeded its recommended operating temperature and must be allowed to cool down before it is used. Projector Overheated.
  • Page 45: Led & Alarm Definition Listing

    (Power cord plugged in) Power on Lamp retry Quick flashing Turning off (Cooling Quick flashing state) Turning off (Cooling completed) Firmware download Acer splash download Error (Thermal failure) Error (Fan lock failure) Quick flashing Error (Lamp breakdown) Error (Color wheel Quick flashing failure)
  • Page 46: Ceiling Mount Installation

    Ceiling Mount Installation If you wish to install the projector using a ceiling mount, please refer to the steps below: Drill four holes into a solid, structurally sound part of the ceiling, and secure the mount base. Choose the length combination based on actual environment. (CM-01S doesn’t include Type 2 and Type 3.) Type 3 Type 1...
  • Page 47 Type 2 and Type 3: Alternatively, for the larger size, use the sliding extensions for more supports. Type 3 Type 1 Type 2 Note: It is recommended that you keep a reasonable space between the bracket and the projector to allow for proper heat distribution.
  • Page 48 Screw Type B Washer Type Diameter (mm) Length (mm) Large Small 173.55 113.54 65.89 322.18 96.9 Unit: mm...
  • Page 49: Specifications

    Specifications The specifications below are subject to change without notice. For final specs, please refer to Acer's marketing documentation. Projection system ™ Computer compatibility Refer to the "Compatibility Modes" section for more information. Video compatibility NTSC (3.58/4.43), PAL (M/N), PAL 60, SECAM, HDTV...
  • Page 50 H6815/E8615/HE-4K15/GM835/VH-736/H6815BD+/H6815ABD/ H6815BD/H6815+/H6815A/H6822BD Resolution Native: 3840 x 2160 Maximum: 3840 x 2160 Aspect ratio Auto, 4:3, 16:9, Full, L.Box Projection lens F = 2.0 – 2.05, f = 15.843 mm – 17.445 mm, 1:1.1 Manual Zoom and Manual Focus Projection screen size (diagonal) 55"...
  • Page 51 I/O connectors H6815/E8615/HE-4K15/GM835/VH- H6830BD/E8630/HE-4K30/GM835Z/ 736/H6815BD+/H6815ABD/ VH-736Z/H6830BDZ+/H6831BD/ H6815BD/H6815+/H6815A/ H6830BD+/H6830 H6822BD Power socket DC 5V OUT (SERVICE) VGA IN 1 VGA IN 2 VGA OUT RS232 AUDIO IN AUDIO OUT HDMI 1 HDMI 2 HDMI 2 (AUDIO RETURN) S/PDIF VIDEO * Design and specifications are subject to change without notice.
  • Page 52: Compatibility Modes

    Compatibility Modes HDMI - PC Signal H.Frequency Mode Resolution V.Frequency [Hz] [KHz] VGA_60 59.94 31.469 VGA_72 72.809 37.861 VGA_75 640 x 480 37.5 VGA_85 85.008 43.269 VGA_120 119.518 61.91 SVGA_56 56.25 35.156 SVGA_60 60.317 37.879 SVGA_72 72.188 48.077 800 x 600 SVGA_75 46.875 SVGA_85...
  • Page 53 WXGA_60 1280 x 800 59.81 49.702 WXGA_120-RB 1280 x 800 119.909 101.563 WXGA+_60 1440 x 900 59.887 55.935 1680x1050_60 1680 x 1050 59.954 65.29 acer_16:9 1366 x 768 59.79 47.712 1920 x 1080_RB 1920 x1080 66.587 1920 x 1080_EIA 1920 x1080 67.5 1920 x 1080_120 1920 x 1080...
  • Page 54: Regulations And Safety Notices

    Regulations and safety notices FCC notice This device has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 55: Remarque À L'intention Des Utilisateurs Canadiens

    Remarque à l'intention des utilisateurs canadiens Cet appareil numérique de la classe B est conforme a la norme NMB-003 du Canada. Compliant with Russian/Ukraine/Belarus/Morocco regulatory certification Radio device regulatory notice Note: The regulatory information below is for models with wireless LAN and/or Bluetooth only. General This product complies with the radio frequency and safety standards of any country or region in which it has been approved for wireless use.
  • Page 56: Eu Declaration Of Conformity

    H6815ABD/H6815BD/H6815+/H6815A/ H6830BD/E8630/HE-4K30/GM835Z/VH-736Z/ H6830BDZ+/H6831BD/H6830BD+/H6830 We, Acer Incorporated, hereby declare under our sole responsibility that the product described above is in conformity with the relevant Union harmonization legislations as below Directive and following harmonized standards and/or other relevant standards have been applied:...
  • Page 57: Federal Communications Commission Declaration Of Conformity

    Acer America Corporation 333 West San Carlos St., Suite 1500 San Jose, CA 95110 U. S. A. Tel: 254-298-4000 Fax: 254-298-4147 www.acer.com Federal Communications Commission Declaration of Conformity This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

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