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142
If Something Goes Wrong
DVD Blu-ray Disc™ operating problems
DVD Blu-ray Disc™ operating problems
(Available on certain models.)
If you experience a problem playing DVDs or Blu-ray
Discs ™ , you may be able to fix the problem yourself.
For general problems playing a DVD or Blu-ray Disc™ title,
try the following steps:
1
Verify that the disc is in a format that the drive supports.
2
Ensure that the disc is properly inserted in the drive tray.
3
Use the DVD or Blu-ray Disc™ player software that
came with your computer to view DVD movies.
4
Clean the disc and try again.
A dirty drive can also cause audio problems. If you have
tried several discs and all fail, consider sending your
drive to an authorized service provider to get it cleaned.
5
From the Start screen, type
Computer
The optical disc drive should appear in the list.
6
See
"Checking device properties" on page 129
instructions on using Device Manager to view the optical
disc drive properties.
7
Check the Toshiba Web site for new information on
optical disc drives and their operation.
A blank screen appears while watching a
DVD-ROM or BD-ROM movie or title.
Change the setting for when to turn off the display using the
following steps:
1
From the Start screen begin typing
touch your selection. If you are in the Desktop screen,
press the
Click or touch the
corner of the screen and, in the Search field, type
.
Power
2
From the search list, click or touch
turn off display
3
To keep the display from turning off, click or touch
in both drop down lists.
Never
4
Click or touch
Computer
from the list that appears.
(
) key to display the Start screen.
Windows
®
(
) icon at the upper-right
Search
.
.
Save changes
. Click or touch
for
and click or
Power
Choose when to
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