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Toshiba C70-B User Manual
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Toshiba C70-B User Manual

Toshiba C70-B User Manual

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Summary of Contents for Toshiba C70-B

  • Page 1 User's Manual C70-B/C70D-B/L70-B/S70-B...

  • Page 2: Table Of Contents

    Operating Basics Using the Touch Pad ................4-1 The Keyboard ..................4-2 Optical disc drives ................4-4 CyberLink PowerDVD for TOSHIBA ........... 4-11 TOSHIBA Blu-ray Disc Player ............4-13 3D Playback on an External 3D Device ..........4-16 Battery ....................4-18 LAN .......................
  • Page 3 Utilities and Applications ..............5-1 Special features ..................5-5 TOSHIBA Password Utility ..............5-7 TOSHIBA System Settings ..............5-10 USB Charge ..................5-11 TOSHIBA Media Player by sMedio TrueLink+ ........5-13 TOSHIBA PC Health Monitor .............. 5-15 System Recovery ................5-16 Chapter 6 Troubleshooting Problem solving process ..............

  • Page 4: Chapter 1 Toshiba Legal, Regulatory And Safety

    TOSHIBA computers. Copyright, Disclaimer and Trademarks Copyright © 2014 by TOSHIBA Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of TOSHIBA. No patent liability is assumed, with respect to the use of the information contained herein.

  • Page 5: Regulatory Information

    ® The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Toshiba Corporation and its affiliates is under license. The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries.

  • Page 6: Fcc Conditions

    Only peripherals complying with the FCC class B limits may be attached to this equipment. Operation with non-compliant peripherals or peripherals not recommended by TOSHIBA is likely to result in interference to radio and TV reception. Shielded cables must be used between the external devices and the computer’s External RGB monitor port, Universal Serial Bus (USB...

  • Page 7: Working Environment

    EMC (Electromagnetic Compatibility) and safety standards. However, TOSHIBA cannot guarantee that this product still observes these EMC standards if options or cables not produced by TOSHIBA are connected or implemented. In this case the persons who have connected/implemented those options/cables have to provide assurance that the system (PC plus options/cables) still fulfils the required standards.
  • Page 8 Note that Canadian Department of Communications (DOC) regulations provide, that changes or modifications not expressly approved by TOSHIBA Corporation could void your authority to operate this equipment. This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.

  • Page 9: Following Information Is Only For Turkey

    Evaluation, Authorization and Restriction of Chemicals), entered into force on 1 June 2007, with phased deadlines to 2018. Toshiba will meet all REACH requirements and is committed to provide our customers with information about the presence in our articles of substances included on the candidate list according to REACH regulation.

  • Page 10: Video Standard Notice

    For more detailed information about recycling of this product, please visit our website ( http://www.toshiba-india.com ) or contact call center (1800-200-8674). These symbols may not stick depending on the country and region where you purchased.

  • Page 11: Openssl Toolkit License Issues

    OTHER USE. ADDITIONAL INFORMATION INCLUDING THAT RELATING TO PROMOTIONAL, INTERNAL AND COMMERCIAL USES AND LICENSING MAY BE OBTAINED FROM MPEG LA, L.L.C. SEE HTTP://WWW.MPEGLA.COM. OpenSSL Toolkit License Issues LICENSE ISSUES ============== The OpenSSL toolkit stays under a dual license, i.e. both the conditions of the OpenSSL License and the original SSLeay license apply to the toolkit.
  • Page 12 NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE OpenSSL PROJECT OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES;...

  • Page 13: Freetype License Issues

    All advertising materials mentioning features or use of this software must display the following acknowledgement: "This product includes cryptographic software written by Eric Young (eay@cryptsoft.com)" The word 'cryptographic' can be left out if the rouines from the library being used are not cryptographic related :-). If you include any Windows specific code (or a derivative thereof) from the apps directory (application code) you must include an acknowledgement:...
  • Page 14 This license applies to all files found in such packages, and which do not fall under their own explicit license. The license affects thus the FreeType font engine, the test programs, documentation and makefiles, at the very least. This license was inspired by the BSD, Artistic, and IJG (Independent JPEG Group) licenses, which all encourage inclusion and use of free software in commercial and freeware products alike.
  • Page 15 archive. If you are unsure whether or not a particular file is covered by this license, you must contact us to verify this. The FreeType Project is copyright (C) 1996-2000 by David Turner, Robert Wilhelm, and Werner Lemberg. All rights reserved except as specified below.
  • Page 16 As you have not signed this license, you are not required to accept it. However, as the FreeType Project is copyrighted material, only this license, or another one contracted with the authors, grants you the right to use, distribute, and modify it. Therefore, by using, distributing, or modifying the FreeType Project, you indicate that you understand and accept all the terms of this license.

  • Page 17: Energy Star® Program

    ENERGY STAR logo on the computer and the following information applies. TOSHIBA is a partner in the ENERGY STAR Program and has designed this computer to meet the latest ENERGY STAR guidelines for energy efficiency. Your computer...

  • Page 18: Optical Disc Drive Safety Instructions

    To prevent direct exposure to the laser beam, do not try to open the enclosure. Location of the Required Label (Sample shown below. Location of the label and manufacturing information may vary.) TOSHIBA SAMSUNG STORAGE TECHNOLOGY KOREA CORPORATION 14F, Bldg. No.102, Digital empire2, 486 Sin-dong, Yeongtong-gu, Suwon-si,...

  • Page 19: General Precautions

    General Precautions TOSHIBA computers are designed to optimize safety, minimize strain and withstand the rigors of portability. However, certain precautions should be observed to further reduce the risk of personal injury or damage to the computer. Be certain to read the general precautions below and to note the cautions included in the text of the manual.

  • Page 20: Cleaning The Computer

    Stress injury Carefully read the Instruction Manual for Safety and Comfort. It contains information on the prevention of stress injuries to your hands and wrists that can be caused by extensive keyboard use. It also includes information on work space design, posture and lighting that can help reduce physical stress.

  • Page 21: Safety Icons

    Moving the computer While the computer is designed for flexible day-to-day usage you should exercise a few simple precautions when moving it in order to help ensure trouble-free operation. Make sure all disk/disc activity has ended before moving the computer. Turn off (shut down) the computer.
  • Page 22 A caution informs you that improper use of equipment or failure to follow instructions may cause data loss, equipment damage, or may result in minor or moderate injury. Please read. A note is a hint or advice that helps you make best use of your equipment.

  • Page 23: Chapter 2 Getting Started

    Some of the features described in this manual may not function properly if you use an operating system that was not pre-installed by TOSHIBA. Equipment checklist Carefully unpack your computer, taking care to save the box and packaging materials for future use.

  • Page 24: Using Your Computer For The First Time

    Right-click Click the right Touch Pad control button once. Right-click the mouse once. Press and hold on the touch screen (only for touch screen models). Double-click Tap the Touch Pad or click the left Touch Pad control button twice. Left-click the mouse twice. Tap the touch screen twice (only for touch screen models).

  • Page 25: Connecting The Ac Adaptor

    DC power and reduces the voltage supplied to this computer. Always use the TOSHIBA AC adaptor that was included with your computer, or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury.
  • Page 26 The supplied power cord conforms to safety rules and regulations in the region the computer is bought and should not be used outside this region. For use in other regions, please buy power cords that conform to safety rules and regulations in the particular region. Do not use a 3-pin to 2-pin conversion plug.

  • Page 27: Opening The Display

    Connect the AC adaptor’s DC output plug to the DC IN 19V jack on your computer. Figure 2-3 Connecting the DC output plug to the computer Product appearance depends on the model you purchased. 1. DC IN 19V jack 2. DC output plug Plug the power cord into a live wall outlet - the DC IN/Battery indicator should glow.

  • Page 28: Turning On The Power

    Do not close the display panel with pens or any other objects left in between the display panel and the keyboard. When opening or closing the display panel, place one hand on the palm rest to hold the computer in place and use the other hand to slowly open or close the display panel (Do not use excessive force when opening or closing the display panel).

  • Page 29: Getting To Know Windows

    When it is displayed, be sure to read the License Terms carefully. Getting to know Windows For detailed information on what is new and how to operate Windows, please refer to the Windows Help and Support. Start screen The Start screen is the launching pad for everything you can do in the Windows operating system, providing new and easy ways to access everything from your favorite apps and Web sites to your contacts and other important information.

  • Page 30: Turning Off The Power

    Start This charm takes you to the Start screen or, if already on the Start screen, returns you to your last app. Devices This charm allows you to manage your hardware. Settings This charm allows you to access your computer’s settings (volume, brightness, connecting to the internet, and more).

  • Page 31: Restarting The Computer

    Make sure all disk/disc activity has stopped before removing the disk/ disc. If you turn off the power while a disk (disc) is being accessed, you may lose data or damage the disk. Never turn off the power while an application is running. Doing so could cause loss of data.

  • Page 32: Executing Sleep Mode

    Please note that keyboard keys can only be used if the Wake- up on Keyboard option is enabled within the TOSHIBA System Settings. If the computer enters Sleep Mode while a network application is active, the application might not be restored when the computer is next turned on and the system returns from Sleep Mode.

  • Page 33: Hibernation Mode

    When you turn the power back on, you can continue where you left off when you shut down the computer. When the computer is in Sleep Mode, the Power indicator will blink white. If you are operating the computer on battery power, you can lengthen the overall operating time by turning it off into Hibernation Mode - Sleep Mode will consume more power while the computer is off.

  • Page 34: Starting Hibernation Mode

    Starting Hibernation Mode To enter Hibernation Mode, click the power icon ( ) on the Start screen and then select Hibernate. In order to show Hibernate in Power menu, you need to setup according to the following steps: 1. Click Desktop Assist -> Control Panel -> System and Security -> Power Options on the desktop.

  • Page 35: Chapter 3 The Grand Tour

    Chapter 3 The Grand Tour This chapter identifies the various components of the computer - it is recommended that you become familiar with each before you operate the computer. Legal Footnote (Non-applicable Icons) For more information regarding Non-applicable Icons, please refer to the Legal Footnotes section.

  • Page 36: Left Side

    DC IN/Battery The DC IN/Battery indicator shows the condition indicator of the DC IN and the battery's charge - white indicates the battery is fully charged while the power is being correctly supplied from the AC power adaptor. Please refer to the Power Condition Descriptions section for more information on this feature.

  • Page 37: Right Side

    Universal Serial Bus One or two Universal Serial Bus ports, which (USB 2.0) ports comply to the USB 2.0 standard, are provided on the left side of the computer. A USB 2.0 port is not compatible with USB 3.0 devices. Please note that it is not possible to confirm the operation of all functions of all USB devices that are available.
  • Page 38 Headphone jack A 3.5 mm mini headphone jack enables connection of stereo headphones. Microphone jack A 3.5 mm mini microphone jack enables connection of a mini jack for monaural microphone input. The integrated sound system provides support for the computer’s internal speakers and microphone, as well as allowing an external microphone and headphones to be connected via the appropriate jacks.

  • Page 39: Back

    External RGB monitor This port provides 15-pin, analog RGB port. port Please refer to the External RGB monitor port pin assignment section for information on external RGB monitor port pin assignment. This port allows you to connect an external RGB monitor to the computer.

  • Page 40: Front With The Display Open

    Figure 3-5 The underside of the computer 1. Battery lock 3. Battery pack 2. Battery release latch 4. Cooling vents Product appearance depends on the model you purchased. Battery lock Slide the battery lock to release the battery pack ready for removal. Battery release latch Slide and hold this latch into its "Unlock"...
  • Page 41 Figure 3-6 The front of the computer with the display panel open 1. Microphone 8. Display hinges 2. Web Camera LED 9. Power button 3. Web Camera 10. Power indicator 4. Microphone* 11. Keyboard 5. Wireless communication antennas 12. Touch Pad (not shown) 6.
  • Page 42 Do not touch or press strongly on the web camera lens. Doing so may reduce image quality. Use an eyeglass cleaner (cleaner cloth) or other soft cloth to clean the lens if it becomes dirty. Wireless Depending on the configuration of your communication computer, one or all of the antennas listed below antennas...

  • Page 43: Internal Hardware Components

    The processor type varies depending on model. To check which type of processor is included in your model, open the TOSHIBA PC Health Monitor utility by clicking Desktop Assist -> Support & Recovery -> PC Health Monitor on the desktop, and then click PC Information.
  • Page 44 The capacity of the hard disk drive varies depending on the model. To check which type of HDD is included in your model, open the TOSHIBA PC Health Monitor utility by clicking Desktop Assist -> Support & Recovery -> PC Health Monitor on the desktop, and then click PC Information.

  • Page 45: Intel Display Power Saving Technology

    Intel ® Display Power Saving Technology Intel GPU models may include the Display Power Saving Technology feature that can save the computer's power consumption by optimizing picture contrast on the internal LCD. This feature can be used if the computer is: running under battery mode using the internal LCD display only The Display Power Saving Technology feature is enabled as the factory...

  • Page 46: Power Condition Descriptions

    Select PowerPlay™ under Power. Select Enable PowerPlay™ check box, and then select the Enable Vari-Bright™ check box. If you want to improve the picture quality under the conditions mentioned above, adjust the setting towards Maximize Quality or disable this feature. Power Condition Descriptions Power conditions The computer's operating capability and battery charge status are affected...

  • Page 47: Power Indicator

    Flashing amber The battery charge is low. The AC adaptor must be connected in order to recharge the battery. Amber Indicates the AC adaptor is connected and the battery is charging. White Indicates the AC adaptor is connected and the battery is fully charged.

  • Page 48: Chapter 4 Operating Basics

    Chapter 4 Operating Basics This chapter describes the basic operations of your computer, and highlights the precautions that should be taken when using it. Using the Touch Pad The Touch Pad located in the palm rest may support the following gestures: Tap once on the Touch Pad to activate an item, such as an app.

  • Page 49: The Keyboard

    Some of the Touch Pad operations described in this section are only supported in certain applications. The Keyboard The number of keys available on your keyboard will depend on which country/region your computer is configured for, with keyboards being available for numerous languages. There are different types of keys, specifically typewriter keys, function keys, soft keys, Windows special keys and the keypad overlay.
  • Page 50 You can configure the function keys’ mode as "Special function mode" or "Standard F1-F12 mode" by clicking Desktop Assist -> Tools & Utilities - > System Settings -> Keyboard on the desktop. "Special function mode" allows you to use special functions without pressing the FN key.

  • Page 51: Optical Disc Drives

    Some functions show toast notifications at the edges of the screen. Those toast notifications are disabled by default. You can enable them in the TOSHIBA Function Key application. To access it, click Desktop Assist -> Tools & Utilities -> Function Key on the desktop.

  • Page 52: Using Optical Disc Drives

    Blu-ray™ Writer drive In addition to the above formats, Blu-ray™ Writer drive supports BD-ROM, BD-ROM DL, BD-R, BD-R DL, BD-RE and BD-RE DL. Blu-ray™ Writer drive BDXL™ In addition to the above formats, Blu-ray™ Writer drive BDXL™ supports BD-R TL, BD-R QL and BD-RE TL. Some types and formats of DVD-R DL and DVD+R DL discs may be unreadable.

  • Page 53: Removing Discs

    Lay the disc, label side up, in the disc tray. Figure 4-3 Inserting a disc 1. Laser lens When the disc tray is fully opened, the edge of the computer will cover the disc tray slightly. Therefore, you will need to turn the disc at an angle when you place it in the disc tray.

  • Page 54: Writable Discs

    When the disc tray pops open slightly, wait a moment to make sure the disc has stopped spinning before pulling the disc tray fully open. The disc extends slightly over the sides of the disc tray so you can grasp it. Gently lift out the disc. Push the center of the disc tray to close it.

  • Page 55: Important Message

    - this may cause you to either lose data or incur other damage to the drive or media. Disclaimer TOSHIBA does not assume responsibility for the following: Damage to any disc that may be caused by writing or rewriting with this product.

  • Page 56: Before Writing Or Rewriting

    Please also be aware that in no event does TOSHIBA guarantee the operation, quality or performance of any disc. CD-R: TAIYO YUDEN CO., Ltd.

  • Page 57: When Writing Or Rewriting

    DVD+RW: MITSUBISHI KAGAKU MEDIA CO., LTD. (for 4x and 8x speed media) DVD-RAM: (DVD Super Multi drive only) DVD Specifications for DVD-RAM Disc for Version 2.0, Version 2.1 or Version 2.2 Panasonic Corporation (for 3x and 5x speed media) Hitachi Maxell, Ltd. (for 3x and 5x speed media) BD-R: Panasonic Corporation BD-R DL:...

  • Page 58: Cyberlink Powerdvd For Toshiba

    Close all other applications when using the CyberLink PowerDVD for TOSHIBA. Do not open any other applications or carry out any other operations during video playback. Playback may stop or not function properly in some situations.
  • Page 59 Do not lock the computer using the Windows logo ( ) + L keys when running the CyberLink PowerDVD for TOSHIBA. The CyberLink PowerDVD for TOSHIBA does not have a parental control function. Carry out the installation/uninstallation of the CyberLink PowerDVD for TOSHIBA under a user account with administrator rights.

  • Page 60: Toshiba Blu-Ray Disc Player

    CyberLink PowerDVD for TOSHIBA Help. Press the F1 key when CyberLink PowerDVD for TOSHIBA is launched. TOSHIBA Blu-ray Disc Player Please be aware of the following limitations when you use TOSHIBA Blu- ray Disc Player. Notes on Use This software can only be used on Windows operating system.
  • Page 61 Setting Tab). When you purchase Blu-ray™ Video, make sure it matches your drive, otherwise it will not play properly. To playback video on an external display or TV using TOSHIBA Blu- ray Disc Player, use output devices like external displays or TV that have HDCP supported HDMI port.
  • Page 62 TOSHIBA Blu-ray Disc Player features and instructions are explained in details in TOSHIBA Blu-ray Disc Player Manual. Use the following procedure to open TOSHIBA Blu-ray Disc Player Manual. Press the F1 key when TOSHIBA Blu-ray Disc Player is launched and click the Help button. User's Manual...

  • Page 63: 3D Playback On An External 3D Device

    3D playback function. The 3D effect differs between individuals. Notes on 3D Playback for TOSHIBA Blu-ray Disc Player The 3D playback function can playback 3D video content, and your 2D home video content and other 2D content created by you (DVD or video file) in 3D using real-time 2Dto3D conversion.
  • Page 64 The picture generated by 2Dto3D conversion function is not the same as a picture produced for 3D playback use. The 2Dto3D conversion function simply uses TOSHIBA's original algorithm to apply pseudo 3D effect to the 2D content. The Player is set by default in the 2D format. By pressing the 2Dto3D...

  • Page 65: Battery

    The 3D effect differs between individuals. Please refrain from or stop viewing and check your equipment settings, if you can see doubly- substituted video images or cannot feel the 3D stereoscopic effect when watching 3D video images. Still, if you cannot see correctly, please refrain from or stop viewing.

  • Page 66: Care And Use Of The Battery Pack

    Dispose of the battery as required by local ordinances or regulations. Use only batteries recommended by TOSHIBA as replacements. Charge the battery pack only in an ambient temperature between 5 and 35 degrees Celsius. Otherwise, the electrolyte solution might leak, battery pack performance might deteriorate and the battery life might be shortened.

  • Page 67: Charging Time

    Use only the computer connected to an AC power source or optional TOSHIBA Battery charger to charge the battery pack. Never attempt to charge the battery pack with any other charger. Charging Time The following table shows the approximate time required to fully charge a discharged battery.

  • Page 68: Monitoring Battery Capacity

    Connect the AC adaptor to the DC IN 19V jack of the computer, and to a wall outlet that is supplying power. Charge the battery until the DC IN/Battery indicator glows white. Repeat these steps two or three times until the battery recovers normal capacity.

  • Page 69: Extending Battery Life

    Whether you enable Sleep and Charge function. Batteries exhausted time When you turn off the power of your computer with batteries fully charged, the batteries will be exhausted within the following approximate period. Battery type Sleep Mode Shut Down Mode Battery pack (24Wh, 3 about 2 days about 22 days...

  • Page 70: Removing The Battery Pack

    reaches the end of its operating life. In addition to this, you might also replace a discharged battery pack with a charged spare when you are operating your computer away from an AC power source for an extended period of time. This section explains how to remove and install the battery pack, and begins with the removal process which is detailed through the following steps.

  • Page 71: Lan

    Do not touch the battery release latch while holding the computer or the battery pack might fall out due to the unintentional release of the battery release latch and cause injuries. Insert the battery pack as far as it will go into the computer. Ensure that the battery pack is securely in place and the battery lock is in its locked position.

  • Page 72: Memory Media

    Connect the AC adaptor before connecting the LAN cable. The AC adaptor must remain connected during LAN use. If you disconnect the AC Adaptor while the computer is accessing a LAN, the system may hang up. Do not connect any other cable to the LAN jack except the LAN cable. Otherwise, malfunctions or damage may occur.
  • Page 73 Figure 4-7 Examples of memory media Secure Digital (SD) Card microSD card adaptor and microSD card MultiMediaCard (MMC) Points to note about the memory media card SD/SDHC/SDXC memory cards comply with SDMI (Secure Digital Music Initiative), which is a technology adopted to prevent unlawful copy or playback of digital music.

  • Page 74: Media Care

    Should you need to format all areas of the memory card, including the protected area, you will need to obtain an appropriate application that applies the copy protection system. Media care Observe the following precautions when handling the card. Do not twist or bend cards. Do not expose cards to liquids or store in humid areas or lay media close to containers of liquid.

  • Page 75: External Display

    Press the memory media gently until it clicks into place. Figure 4-8 Inserting memory media 1. Memory media slot 2. Memory media Product appearance depends on the model you purchased. Make sure the memory media is oriented properly before you insert it. If you insert the media in wrong direction, you may not be able to remove it.

  • Page 76: Connecting An External Display

    External displays allows you to share your desktop or extend the desktop area. Connecting an external display Your computer comes with a built-in display, but you can also connect other external displays via available ports on the computer. Some models may include the Triple Monitor function that can display image on Triple Monitor independently.
  • Page 77 The HDMI out port HDMI (High-Definition Multimedia Interface) port digitally transfers both video and audio data without reducing the quality. HDMI-compatible external display devices including televisions can be connected via the HDMI port. Some models can support ultra high definition (3840 x 2160 pixels) display on compatible external display devices via HDMI output port.

  • Page 78: Wireless Display

    1. Click Desktop Assist -> Control Panel -> Hardware and Sound -> Sound on the desktop. 2. In the Playback tab, select the playback device which you want to switch to. 3. To use the internal speakers on your computer, select Speakers. To use the television or the external monitor that you have connected to the computer, select a different playback device.

  • Page 79: Security Lock

    In the Settings charm, click Change PC settings -> PC and devices -> Devices. Click Add a device. Your computer will start searching for the Wireless display device. After the Wireless display device is searched, follow the on-screen instructions to finish connection. After the connection is established, the name of the Wireless display device will appear under Projectors.

  • Page 80: Optional Toshiba Accessories

    For reference, the following list details some of the items that are available from your reseller or TOSHIBA dealer: Universal AC Adaptor If you frequently use your computer at more than...

  • Page 81: Microphone Level

    Microphone Level Follow the steps below to change the microphone recording level. Right click on the speaker icon on the Windows Taskbar, and select Recording devices from the sub menu. Select Microphone, and click Properties. On the Levels tab move the Microphone slider to increase or decrease the microphone volume level.
  • Page 82 To open the Screen Resolution dialog, click Desktop Assist -> Control Panel -> Appearance and Personalization -> Display -> Change display settings on the desktop. If you are running some applications (for example a 3D application or video playback), you may see some disturbance, flickering or frame dropping on your screen.

  • Page 83: Chapter 5 Utilities And Advanced Usage

    README.TXT file (if applicable). TOSHIBA Desktop TOSHIBA Desktop Assist is a graphical user Assist interface that provides access to specific tools and TOSHIBA utilities and applications that make the use and configuration of the computer easier.
  • Page 84 This software is provided for playback of DVD for TOSHIBA Video. To access this utility, click CyberLink PowerDVD for TOSHIBA in the Apps view. For details on how to use CyberLink PowerDVD for TOSHIBA, see the help file. User's Manual...
  • Page 85 To start this utility, click Desktop Assist -> Media & Entertainment -> TOSHIBA Blu-ray Disc Player on the desktop. For details on how to use TOSHIBA Blu-ray Disc Player, see the help file. TOSHIBA Setup TOSHIBA Setup Utility is a BIOS setup utility that...
  • Page 86 TOSHIBA Service This application allows your computer to Station automatically search for TOSHIBA software updates or other alerts from TOSHIBA that are specific to your computer system and its programs. When enabled, this application periodically transmits to our servers a limited...

  • Page 87: Special Features

    You may not have all the software listed above depending on the model you purchased. Special features The following features are either unique to TOSHIBA computers or are advanced features which make the computer more convenient to use. Access each function using the following procedures.
  • Page 88 HDD automatic power This feature automatically cuts off power to the hard disk drive when it is not accessed for a specified time, with power being restored when the hard disk drive is next accessed. This can be specified in the Power Options. System automatic This feature automatically shuts down the system Sleep/Hibernation...

  • Page 89: Toshiba Password Utility

    TOSHIBA Password Utility The TOSHIBA Password Utility provides two levels of password security: User and Supervisor. Passwords set by the TOSHIBA Password Utility function are different from the Windows password. User Password To start the utility, click the following items on the desktop:...
  • Page 90 Desktop Assist -> Tools & Utilities -> Password Utility -> User Password User authentication may be required to validate user rights when using TOSHIBA Password Utility to delete or change passwords, etc. Set (button) Click this button to register a password. After a password is set, you will be prompted to enter it when you start the computer.

  • Page 91: Supervisor Password

    If you forget your HDD User Password, TOSHIBA will NOT be able to assist you, and your HDD will be rendered COMPLETELY and PERMANENTLY INOPERABLE. TOSHIBA will NOT be held responsible for any loss of any data, any loss of use or access to your HDD, or for any other losses to you or any other person or organization that result from the loss of access to your HDD.

  • Page 92: Toshiba System Settings

    To run TOSHIBA System Settings, click Desktop Assist -> Tools & Utilities -> System Settings on the desktop. The TOSHIBA System Settings window contains a number of tabs to allow specific functions of the computer to be configured. In addition there are also three buttons: OK, Cancel and Apply.

  • Page 93: Usb Charge

    After you changed the settings, a dialog box may appear to prompt you that the changes will take effect after the computer is restarted. Make sure to restart your computer immediately to apply these changes. USB Charge Your computer can supply USB Bus power (DC5V) to the USB port. The port with the icon ( ) supports the following feature: USB Sleep and Charge...
  • Page 94 When there is a current overflow of the external devices connected to the compatible ports, USB bus power (DC5V) supply may be stopped for safety reasons. When Sleep and Charge function is enabled, the USB Wakeup function may not work for compatible ports. In that case, if there is a USB port that does not have the Sleep and Charge function, attach the mouse or keyboard to it.

  • Page 95: Toshiba Media Player By Smedio Truelink

    “System ON CDP Charge Mode” and “USB Sleep and Charge function”. TOSHIBA Media Player by sMedio TrueLink+ Please be aware of the following limitations when you use the TOSHIBA Media Player by sMedio TrueLink+: Notes on use TOSHIBA Media Player by sMedio TrueLink+ is a multimedia player which can be used to play back video, music and photo.
  • Page 96 Playback of video/music/slideshow can be controlled using the media buttons on the preview window which is invoked when the mouse cursor is moved over the TOSHIBA Media Player icon on the Windows Taskbar. Video/Slideshow playback can only be controlled when the application is in the foreground.

  • Page 97: Toshiba Pc Health Monitor

    TOSHIBA Media Player Manual. Use the following procedure to open TOSHIBA Media Player Online help: When TOSHIBA Media Player is running, click Help of the Settings charm. TOSHIBA PC Health Monitor The TOSHIBA PC Health Monitor application proactively monitors a...

  • Page 98: System Recovery

    Starting the TOSHIBA PC Health Monitor The TOSHIBA PC Health Monitor can be opened by clicking Desktop Assist -> Support & Recovery -> PC Health Monitor on the desktop. The TOSHIBA PC Health Monitor main screen will be displayed. This utility may be disabled by default on your computer. You can enable it by clicking Please click here to enable TOSHIBA PC Health Monitor.
  • Page 99 Do not write to the media when the virus check software is running. Wait for it to finish, then disable virus detection programs including any software that checks files automatically in the background. Do not use utilities, including those intended to enhance Hard Disk Drive access speed.
  • Page 100 When there is no recovery partition, the Recovery Media Creator cannot make Recovery Media. However, if you have already created a "Recovery Media", you can use it to restore the recovery partition. If you have not created "Recovery Media", please contact TOSHIBA support for assistance. User's Manual 5-18...

  • Page 101: Recovery Hard Disk Drive

    Restoring the pre-installed software from the Recovery Hard Disk Drive A portion of the total Hard Disk Drive space is configured as a hidden recovery partition. This partition stores files which can be used to restore pre-installed software in the event of a problem. If you subsequently set up your Hard Disk Drive again, do not change, delete or add partitions in a manner other than specified in the manual, otherwise you may find that space for the required software is not...

  • Page 102: Troubleshooting

    In reality many problems can be solved simply, but a few may require help from TOSHIBA Support - if you find you need to consult others, be prepared to describe the problem in as much detail as possible.

  • Page 103: Analyzing The Problem

    Always try to make detailed notes of your observations and keep them in a permanent error log - this will help you to describe your problems to TOSHIBA Support. In addition, if a problem recurs, the log you have made will help to identify the problem faster.

  • Page 104: If Something Goes Wrong

    Before using a peripheral device or application software that is not an authorized TOSHIBA part or product, make sure the device or software can be used with your computer. Use of incompatible devices may cause injury or may damage your computer.

  • Page 105: Hardware And System Checklist

    If the indicator is glowing, the computer is on. Also, try turning the computer off and then on. If you are using an AC adaptor, verify that the computer is receiving power from the external power source by looking at the DC IN/Battery indicator. If the indicator is glowing, the computer is connected to a live external power source.

  • Page 106: Overheating Power Down

    If the computer has reached room temperature and it still does not start, or if it starts but shuts down quickly, contact TOSHIBA Support. AC power If you have trouble turning on the computer with the AC adaptor connected you should check the status of the DC IN/Battery indicator.
  • Page 107 However, if you do not believe the battery is at the end of its operating life, you should speak to TOSHIBA Support. Battery doesn’t If you frequently recharge a partially charged...

  • Page 108: Real Time Clock

    (remapping involves changing or reassigning the function of each key). If you are still unable to use the keyboard, you should contact TOSHIBA Support. Internal display panel Apparent computer's display panel problems may be related to the computer's setup and configuration.

  • Page 109: Hard Disk Drive

    - if so remove it and try to start the Drive computer again. If this has no effect, check the Boot Priority Options setting within the TOSHIBA System Settings. Slow performance The files on the Hard Disk Drive may be...

  • Page 110: Pointing Device

    If you are still unable to resolve the problem, contact TOSHIBA Support. Pointing device If you are using a USB mouse, you should also refer to both the mouse section and the documentation supplied with your mouse.

  • Page 111: Usb Mouse

    Panel -> Hardware and Sound -> Mouse on the sensitive enough. desktop. If you are still unable to resolve the problem, contact TOSHIBA Support. USB mouse Problem Procedure On-screen pointer In this instance the system might be busy - Try...

  • Page 112: Usb Device

    If you are still unable to resolve the problem, contact TOSHIBA Support. USB device In addition to the information in this section, please also refer to the documentation supplied with your USB device.
  • Page 113 Sleep and Charge Enable the Sleep and Charge function in the function. TOSHIBA System Settings. When there is a current overflow of the external device connected to the compatible port, USB bus power (DC5V) supply may be stopped for safety reasons.

  • Page 114: Sound System

    Volume cannot be adjusted during Windows start up or shut down. If you are still unable to resolve the problem, contact TOSHIBA Support. External monitor Please also refer to Operating Basics, and to the documentation supplied with your monitor for further information.
  • Page 115 Display error occurs Check that the cable connecting the external monitor to the computer is firmly attached. If you are still unable to resolve the problem, contact TOSHIBA Support. Problem Procedure Cannot access LAN Check for a firm cable connection between the LAN jack and the LAN hub.

  • Page 116: Wireless Lan

    Check to ensure that no optional Bluetooth Adaptor is installed in the computer - the built-in Bluetooth hardware cannot operate simultaneously with another Bluetooth controller. If you are still unable to resolve the problem, contact TOSHIBA Support. User's Manual 6-15...

  • Page 117: Toshiba Support

    TOSHIBA support If you require any additional help using your computer or if you are having problems operating the computer, you may need to contact TOSHIBA for additional technical assistance. Before you call Some problems you experience may be related to software or the operating system so it is important that you investigate other sources of assistance first.

  • Page 118: Appendix Specifications

    Chapter 7 Appendix Specifications This section summarizes the computer’s technical specifications. Physical Dimensions Physical Dimensions shown below do not include parts that extend beyond the main body. The physical dimensions may vary depending on the model you purchased. Size Approximately 413 (w) x 268 (d) x 29/33.7 (h) millimeters Approximately 413 (w) x 268 (d) x 28.4/33.1 (h) millimeters...

  • Page 119: Power Requirements

    Power Requirements AC adaptor 100-240V AC 50 or 60 Hz (cycles per second) Computer 19V DC External RGB monitor port pin assignment Signal Name Description Red Video Signal Green Video Signal Blue Video Signal Reserved Reserved Ground Ground Ground Ground Power Supply Ground Reserved...

  • Page 120: Ac Power Cord And Connectors

    AC Power Cord and Connectors The power cord’s AC input plug must be compatible with the various international AC power outlets and the cord must meet the standards for the country/region in which it is used. All cords must meet the following specifications: Wire size: Minimum 0.75 mm...

  • Page 121: Information For Wireless Devices

    United Kingdom UL approved BS approved Australia Europe AS approved Approved by the appropriate agency Canada China CSA approved CCC approved Information for Wireless Devices Wireless Technology Interoperability The Wireless LAN is compatible with other LAN systems Direct Sequence Spread Spectrum (DSSS) /Orthogonal Frequency Division Multiplexing (OFDM) radio technology, and is compliant to: The IEEE 802.11 Standard on Wireless LANs (Revision a/b/g/n, b/g/n or Revision a/b/g/n/ac), as defined and approved by the Institute of...

  • Page 122: Wireless Devices And Your Health

    If you should experience any such problem, immediately turn off either one of your Bluetooth or Wireless LAN. Please visit http://www.pc.support.global.toshiba.com , if you have any questions about using Wireless LAN or Bluetooth Module. In Europe visit http://www.toshiba-europe.com/computers/tnt/bluetooth.htm...

  • Page 123: Card Specifications

    TOSHIBA is not liable for the loss of data due to eavesdropping or illegal access through the wireless LAN and the damage thereof. Card Specifications Compatibility IEEE 802.11 Standard for Wireless LANs...

  • Page 124: Bluetooth Wireless Technology

    regulations may impose a number of limitations to the use of wireless communication equipment. Radio Frequency Band 5GHz (5150-5850 MHz) (Revision a and n) Band 2.4GHz (2400-2483.5 MHz) (Revision b/g and n) The range of the wireless signal is related to the transmit rate of the wireless communication.

  • Page 125: Radio Links

    Radio links You can easily establish links between two or more devices, with these links being maintained even if the devices are not within a line-of-sight of each other. Radio Regulatory Information The Wireless device must be installed and used in strict accordance with the manufacturer’s instructions as described in the user documentation that comes with the product.
  • Page 126 Russian Limited e.i.r.p 100mW. Permitted to use Federation: only for indoor applications, closed industrial and warehouse areas, and on board aircraft. Permitted to use for local networks of aircraft crew service communications on board aircraft in area of the airport and at all stages of flight.
  • Page 127 check the current channel of operation. If operation is occurring outside of the allowable frequencies for outdoor use, as listed above, the user must contact the applicable national spectrum regulator to request a license for outdoor operation. Canada - Industry Canada (IC) This device complies with RSS-210 of the Industry Canada Rules.
  • Page 128 The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF field in excess of Health Canada limits for the general population; consult Safety Code 6, obtainable from Health Canada’s website www.hc-sc.gc.ca Taiwan Article 12...
  • Page 129 If this equipment causes RF interference to other radio stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. Contact an authorized TOSHIBA service provider if you have problems with interference caused by this product to Other Radio Stations.

  • Page 130: Device Authorization

    This equipment is approved to the radio standard by the countries/regions in the following table. If you use this equipment in the countries/regions which are not listed in the table blow, please contact TOSHIBA Support. As of February 2014 Austria...

  • Page 131: Legal Footnotes

    (41°F to 86°F) or >25°C (77°F) at high altitude (all temperature references are approximate and may vary depending on the specific computer model - contact TOSHIBA support for details). CPU performance may also vary from specifications due to design configuration.

  • Page 132: Battery Life

    Published battery life numbers are achieved on select models and configurations tested by TOSHIBA at the User's Manual 7-15...
  • Page 133 time of publication. Recharge time varies depending on usage. Battery may not charge while computer is consuming full power. After going through many charge and discharge cycles, the battery will lose its ability to perform at maximum capacity and will need to be replaced. This is a normal phenomenon for all batteries.

  • Page 134: Copy Protection

    Copy Protection Applicable copy protection standards included in certain media may prevent or limit recording or viewing of the media. User's Manual 7-17...

  • Page 135: Index

    Index screen 3-8 Documentation list 2-1 AC adaptor additional 4-33 Dual Pointing Device connecting 2-3 Touch Pad 6-9 DC IN 19V jack 3-2 DVD Super Multi drive ASCII characters 4-4 using writing Battery extending life 4-22 monitoring capacity 4-21 Equipment checklist 2-1 save mode 5-6 External monitor problems 6-14...
  • Page 136 6-5 inserting 4-27 Power 6-4 removing 4-28 Real Time Clock 6-7 Sound system 6-13 TOSHIBA support 6-16 Memory media slot 4-25 Touch Pad 6-9 USB device 6-11 Moving the computer 1-18 USB mouse 6-10 MultiMediaCard removing 4-28...
  • Page 137 6-13 TOSHIBA Desktop Assist 5-1 USB device problems 6-11 Video mode 4-34 Video RAM 3-10 Web Camera 3-7 Wireless communication 7-5 User's Manual Index-3...

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