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Nokia N70 Manual
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Nokia N70 Manual

Bb troubleshooting and manual tuning guide
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  • Page 2 RM-84/99 Nokia Customer Care BB Troubleshooting and Manual Tuning Guide (This page left intentionally blank.) Page 1–2 Company Confidential Issue 1 Copyright ©2005 Nokia. All Rights Reserved.

  • Page 3: Table Of Contents

    External earpiece troubleshooting............................1–58 Vibra troubleshooting................................1–59 Baseband manual tuning guide...............................1–60 Energy management calibration............................1–60 List of Tables Table 1 Display module troubleshooting cases........................1–35 Table 2 Pixel defects..................................1–36 Table 3 Calibration value limits..............................1–60 Issue 1 Company Confidential Page 1–3 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 4 Figure 20 Differential output waveform of the Ext_in_IHF_out out loop measurement when speaker is connected......................................1–53 Figure 21 Single-ended output waveform of the HP_in_Ext_out loop when microphone is connected...1–53 Page 1–4 Company Confidential Issue 1 Copyright ©2005 Nokia. All Rights Reserved.

  • Page 5: Baseband Troubleshooting

    This section is intended to be a guide for localising and repairing electrical faults. The fault repairing is divided into troubleshooting paths. The following main troubleshooting tree describes the different baseband troubleshooting paths to be followed in fault situations. Figure 1 Main troubleshooting tree Issue 1 Company Confidential Page 1–5 Copyright ©2005 Nokia. All Rights Reserved.

  • Page 6: Dead Or Jammed Device Troubleshooting

    RM-84/99 Nokia Customer Care BB Troubleshooting and Manual Tuning Guide Dead or jammed device troubleshooting Page 1–6 Company Confidential Issue 1 Copyright ©2005 Nokia. All Rights Reserved.

  • Page 7: General Power Checking Troubleshooting

    RM-84/99 BB Troubleshooting and Manual Tuning Guide Nokia Customer Care General power checking troubleshooting Issue 1 Company Confidential Page 1–7 Copyright ©2005 Nokia. All Rights Reserved.

  • Page 8: Clocking Troubleshooting

    RM-84/99 Nokia Customer Care BB Troubleshooting and Manual Tuning Guide Clocking troubleshooting Page 1–8 Company Confidential Issue 1 Copyright ©2005 Nokia. All Rights Reserved.

  • Page 9: Omap1710 Troubleshooting

    RM-84/99 BB Troubleshooting and Manual Tuning Guide Nokia Customer Care OMAP1710 troubleshooting Issue 1 Company Confidential Page 1–9 Copyright ©2005 Nokia. All Rights Reserved.

  • Page 10: Figure 2 Sysclk From C7528 & C7531

    RM-84/99 Nokia Customer Care BB Troubleshooting and Manual Tuning Guide Figure 2 SysCLK from C7528 & C7531 Figure 3 SleepCLK from R7558 Page 1–10 Company Confidential Issue 1 Copyright ©2005 Nokia. All Rights Reserved.

  • Page 11: Charging Troubleshooting

    RM-84/99 BB Troubleshooting and Manual Tuning Guide Nokia Customer Care Charging troubleshooting Issue 1 Company Confidential Page 1–11 Copyright ©2005 Nokia. All Rights Reserved.

  • Page 12: Battery Current Measuring Fault Troubleshooting

    RM-84/99 Nokia Customer Care BB Troubleshooting and Manual Tuning Guide Battery current measuring fault troubleshooting Page 1–12 Company Confidential Issue 1 Copyright ©2005 Nokia. All Rights Reserved.

  • Page 13: Flash Programming Fault Troubleshooting

    RM-84/99 BB Troubleshooting and Manual Tuning Guide Nokia Customer Care Flash programming fault troubleshooting Figure 4 Flash programming fault troubleshooting 1/2 Issue 1 Company Confidential Page 1–13 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 14 RM-84/99 Nokia Customer Care BB Troubleshooting and Manual Tuning Guide Figure 5 Flash programming fault troubleshooting 2/2 Page 1–14 Company Confidential Issue 1 Copyright ©2005 Nokia. All Rights Reserved.

  • Page 15: Figure 6 Flashing Pic 1. Take Single Trig Measurement For The Rise Of The Bsi Signal

    Figure 6 Flashing pic 1. Take single trig measurement for the rise of the BSI signal. Figure 7 Flashing pic 2. Take single trig measurement for the rise of the BSI signal. Issue 1 Company Confidential Page 1–15 Copyright ©2005 Nokia. All Rights Reserved.

  • Page 16: Cmt Sdram Memory Troubleshooting

    RM-84/99 Nokia Customer Care BB Troubleshooting and Manual Tuning Guide CMT SDRAM memory troubleshooting Figure 8 CMT SDRAM CLK from pin J2806 Page 1–16 Company Confidential Issue 1 Copyright ©2005 Nokia. All Rights Reserved.

  • Page 17: Cmt Nor Flash Fault Troubleshooting

    RM-84/99 BB Troubleshooting and Manual Tuning Guide Nokia Customer Care CMT NOR flash fault troubleshooting Figure 9 NOR CLK from J2813 Issue 1 Company Confidential Page 1–17 Copyright ©2005 Nokia. All Rights Reserved.

  • Page 18: Omap1710 Memory Troubleshooting

    RM-84/99 Nokia Customer Care BB Troubleshooting and Manual Tuning Guide OMAP1710 memory troubleshooting Page 1–18 Company Confidential Issue 1 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 19 BB Troubleshooting and Manual Tuning Guide Nokia Customer Care Legend Take single trig measurement on the falling edge of the CE signal (=J5001). Figure 10 COMBO NAND in boot pic 1. Issue 1 Company Confidential Page 1–19 Copyright ©2005 Nokia. All Rights Reserved.

  • Page 20: Power Key Troubleshooting

    RM-84/99 Nokia Customer Care BB Troubleshooting and Manual Tuning Guide Power key troubleshooting Page 1–20 Company Confidential Issue 1 Copyright ©2005 Nokia. All Rights Reserved.

  • Page 21: Usb Interface Troubleshooting

    RM-84/99 BB Troubleshooting and Manual Tuning Guide Nokia Customer Care USB interface troubleshooting Issue 1 Company Confidential Page 1–21 Copyright ©2005 Nokia. All Rights Reserved.

  • Page 22: Figure 11 Usb 1: D-Txd (Pop-Port Pin6) And D+Rxd (Pop-Port Pin7) Voltage Levels When Usb Connected

    Figure 11 USB 1: D-TXD (POP-PORT pin6) and D+RXD (POP-PORT pin7) voltage levels when USB connected. Figure 12 USB 2: Take single triggered measurement on the rising edge of the Helen usb0_txen (J4813) line. Page 1–22 Company Confidential Issue 1 Copyright ©2005 Nokia. All Rights Reserved.

  • Page 23: Sim Card Troubleshooting

    RM-84/99 BB Troubleshooting and Manual Tuning Guide Nokia Customer Care SIM card troubleshooting Issue 1 Company Confidential Page 1–23 Copyright ©2005 Nokia. All Rights Reserved.

  • Page 24: Figure 13 Sim Interface Signals

    Nokia Customer Care BB Troubleshooting and Manual Tuning Guide Legend SIM CLK frequency = 3.2MHz (Take single triggered measurement in boot on the VSIM1 line). Figure 13 SIM interface signals Page 1–24 Company Confidential Issue 1 Copyright ©2005 Nokia. All Rights Reserved.

  • Page 25: Mmc Troubleshooting

    RM-84/99 BB Troubleshooting and Manual Tuning Guide Nokia Customer Care MMC troubleshooting Issue 1 Company Confidential Page 1–25 Copyright ©2005 Nokia. All Rights Reserved.

  • Page 26: Keyboard Troubleshooting

    (shortcut or open connection). For a more detailed description of the keyboard and keymatrix, see section Keyboard (Page If the failure mode is not clear, start with the Keyboard Test in Phoenix. Page 1–26 Company Confidential Issue 1 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 27 RM-84/99 BB Troubleshooting and Manual Tuning Guide Nokia Customer Care Issue 1 Company Confidential Page 1–27 Copyright ©2005 Nokia. All Rights Reserved.

  • Page 28: Slider Switch Troubleshooting

    RM-84/99 Nokia Customer Care BB Troubleshooting and Manual Tuning Guide Slider switch troubleshooting Page 1–28 Company Confidential Issue 1 Copyright ©2005 Nokia. All Rights Reserved.

  • Page 29: Fm Radio Troubleshooting

    Certificate restoring for BB5.0 products Context After replacing a defective flash memory component in BB5.0 products, Certificate Restoring must be carried out to make the phone functional again. Issue 1 Company Confidential Page 1–29 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 30 • Create a request file. • Send the file to Nokia by e-mail. • When you receive a reply from Nokia, carry out Certificate Restoring. • Tune the phone completely (Note: SX-4 Smart Card is needed). • If phone resets after a certificate restore, reflash the phone again.
  • Page 31 Flash Type must be set to Phone as Manufactured. To continue, click Start. Progress bars and messages on the screen show actions during phone programming, please wait. Issue 1 Company Confidential Page 1–31 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 32 To connect the phone with Phoenix, choose File → Scan Product . Choose Tools → Certificate Restore . iii To choose a location for the request file to be saved, click Browse. Page 1–32 Company Confidential Issue 1 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 33 The name of the file and its location are shown. To create the Request file, click Start. vi When the file for Certificate Restore has been created, send it to Nokia as an e-mail attachment. 3. Restore Certificate. For this procedure, you must supply +12 V to CU-4 Control Unit from an external power supply.
  • Page 34 To choose the location where response file is saved, click Browse. vi Click Open. The name of the file and the path where it is located are shown. Page 1–34 Company Confidential Issue 1 Copyright ©2005 Nokia. All Rights Reserved.

  • Page 35: Display Module Troubleshooting

    Image on the display can be corrupted or part of the image can be missing. If part of image is missing change the display module. If the image is otherwise corrupted, follow the appropriate troubleshooting diagram. Issue 1 Company Confidential Page 1–35 Copyright ©2005 Nokia. All Rights Reserved.

  • Page 36: Table 2 Pixel Defects

    Two single dot defects that are within 5 mm of each other should be interpreted counts as combined dot defect. Note: Blinking pixels are not allowed in normal operating temperatures and light conditions. Page 1–36 Company Confidential Issue 1 Copyright ©2005 Nokia. All Rights Reserved.

  • Page 37: Display Fault Troubleshooting

    RM-84/99 BB Troubleshooting and Manual Tuning Guide Nokia Customer Care Display fault troubleshooting Issue 1 Company Confidential Page 1–37 Copyright ©2005 Nokia. All Rights Reserved.

  • Page 38: Display And Keyboard Backlight Troubleshooting

    You can enable/disable ALS with the help of Phoenix service software. Display brightness can be adjusted manually, if ALS is disabled. If the ambient light sensor is enabled, it adjusts the display brightness automatically. Page 1–38 Company Confidential Issue 1 Copyright ©2005 Nokia. All Rights Reserved.

  • Page 39: Als Troubleshooting

    Co-efficient result to 1 before writing it to the phone memory. Figure 16 Ambient Light Sensor Calibration window Issue 1 Company Confidential Page 1–39 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 40 RM-84/99 Nokia Customer Care BB Troubleshooting and Manual Tuning Guide Page 1–40 Company Confidential Issue 1 Copyright ©2005 Nokia. All Rights Reserved.

  • Page 41: Led Driver Troubleshooting

    RM-84/99 BB Troubleshooting and Manual Tuning Guide Nokia Customer Care LED driver troubleshooting Issue 1 Company Confidential Page 1–41 Copyright ©2005 Nokia. All Rights Reserved.

  • Page 42: Bluetooth Troubleshooting

    The main issue is to find out if the problem is related to the BT antenna or related to the BT system or the phone’s BB and then replace/fix the faulty component. Location of the BT antenna Page 1–42 Company Confidential Issue 1 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 43 RM-84/99 BB Troubleshooting and Manual Tuning Guide Nokia Customer Care Bluetooth test points Issue 1 Company Confidential Page 1–43 Copyright ©2005 Nokia. All Rights Reserved.

  • Page 44: Bluetooth Settings For Phoenix

    3. Connect the phone to a docking station in the local mode. 4. Choose Testing → Self Tests . 5. In the Self Tests window check the bluetooth check box. Page 1–44 Company Confidential Issue 1 Copyright ©2005 Nokia. All Rights Reserved.

  • Page 45: Figure 18 Bluetooth Self Tests In Phoenix

    RM-84/99 BB Troubleshooting and Manual Tuning Guide Nokia Customer Care 6. To run the tests, click Start. Figure 18 Bluetooth self tests in Phoenix Issue 1 Company Confidential Page 1–45 Copyright ©2005 Nokia. All Rights Reserved.

  • Page 46: Bluetooth Troubleshooting

    RM-84/99 Nokia Customer Care BB Troubleshooting and Manual Tuning Guide Bluetooth troubleshooting Page 1–46 Company Confidential Issue 1 Copyright ©2005 Nokia. All Rights Reserved.

  • Page 47: Bluetooth Ber Failure Troubleshooting

    RM-84/99 BB Troubleshooting and Manual Tuning Guide Nokia Customer Care Bluetooth BER failure troubleshooting Issue 1 Company Confidential Page 1–47 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 48 RM-84/99 Nokia Customer Care BB Troubleshooting and Manual Tuning Guide Page 1–48 Company Confidential Issue 1 Copyright ©2005 Nokia. All Rights Reserved.

  • Page 49: Bt Audio Failure Troubleshooting

    BT audio failure troubleshooting Audio troubleshooting Audio troubleshooting test instructions Differential external earpiece and internal earpiece outputs can be measured either with a single-ended or a differential probe. Issue 1 Company Confidential Page 1–49 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 50 1000 Earpiece HSEAR R N and GND HSEAR P, HSEAR N and XMICN and GND HSEAR R P, HSEAR R N and GND HSEAR P, HSEAR N and Page 1–50 Company Confidential Issue 1 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 51 HSEAR R P, 22.7 1360 Earpiece GND) HSEAR R N and GND HSEAR P, HSEAR N and HSEAR R P, HSEAR R N and GND HSEAR P, HSEAR N and Issue 1 Company Confidential Page 1–51 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 52 RM-84/99 Nokia Customer Care BB Troubleshooting and Manual Tuning Guide Measurement data Figure 19 Single-ended output waveform of the Ext_in_HP_out measurement when earpiece is connected. Page 1–52 Company Confidential Issue 1 Copyright ©2005 Nokia. All Rights Reserved.

  • Page 53: Figure 20 Differential Output Waveform Of The Ext_In_Ihf_Out Out Loop Measurement When Speaker Is Connected

    Figure 20 Differential output waveform of the Ext_in_IHF_out out loop measurement when speaker is connected. Figure 21 Single-ended output waveform of the HP_in_Ext_out loop when microphone is connected. Issue 1 Company Confidential Page 1–53 Copyright ©2005 Nokia. All Rights Reserved.

  • Page 54: Internal Earpiece Troubleshooting

    RM-84/99 Nokia Customer Care BB Troubleshooting and Manual Tuning Guide Internal earpiece troubleshooting Before you begin Familiarize yourself with the Audio troubleshooting test instructions (Page 1–49). Page 1–54 Company Confidential Issue 1 Copyright ©2005 Nokia. All Rights Reserved.

  • Page 55: Internal Microphone Troubleshooting

    RM-84/99 BB Troubleshooting and Manual Tuning Guide Nokia Customer Care Internal microphone troubleshooting Before you begin Familiarize yourself with the Audio troubleshooting test instructions (Page 1–49). Issue 1 Company Confidential Page 1–55 Copyright ©2005 Nokia. All Rights Reserved.

  • Page 56: Ihf Troubleshooting

    RM-84/99 Nokia Customer Care BB Troubleshooting and Manual Tuning Guide IHF troubleshooting Before you begin Familiarize yourself with the Audio troubleshooting test instructions (Page 1–49). Page 1–56 Company Confidential Issue 1 Copyright ©2005 Nokia. All Rights Reserved.

  • Page 57: External Microphone Troubleshooting

    RM-84/99 BB Troubleshooting and Manual Tuning Guide Nokia Customer Care External microphone troubleshooting Before you begin Familiarize yourself with the Audio troubleshooting test instructions (Page 1–49). Issue 1 Company Confidential Page 1–57 Copyright ©2005 Nokia. All Rights Reserved.

  • Page 58: External Earpiece Troubleshooting

    RM-84/99 Nokia Customer Care BB Troubleshooting and Manual Tuning Guide External earpiece troubleshooting Before you begin Familiarize yourself with the Audio troubleshooting test instructions (Page 1–49). Page 1–58 Company Confidential Issue 1 Copyright ©2005 Nokia. All Rights Reserved.

  • Page 59: Vibra Troubleshooting

    RM-84/99 BB Troubleshooting and Manual Tuning Guide Nokia Customer Care Vibra troubleshooting Issue 1 Company Confidential Page 1–59 Copyright ©2005 Nokia. All Rights Reserved.

  • Page 60: Baseband Manual Tuning Guide

    Click Read and confirm that the new calibration values are stored in the phone memory correctly. If the values are not stored to the phone memory, click Write and/or repeat the procedure again. 10. To end the procedure, close the Energy Management Calibration window. Page 1–60 Company Confidential Issue 1 Copyright ©2005 Nokia. All Rights Reserved.

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