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Type A
1
2
3
4
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any
means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of
Seiko Epson Corporation. The contents of this manual are subject to change without notice. While every
precaution has been taken in the preparation of this manual, Seiko Epson Corporation assumes no responsibility
for errors or omissions. Neither is any liability assumed for damages resulting from the use of the information
contained herein.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties
for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or
abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.)
failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions.
Seiko Epson Corporation shall not be liable against any damages or problems arising from the use of any options
or any consumable products other than those designated as Original Epson Products or Epson Approved
Products by Seiko Epson Corporation.
All product names and company names are trademarks or registered trademarks of their respective owners.
©Seiko Epson Corporation 2024
User's Manual
Type B
1. Roll paper cover
2. Ribbon cassette cover
3. Control panel
4. Power supply switch
English
Type D
M00155900 EN
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Summary of Contents for Epson TM-U220II
- Page 1 Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.)
- Page 2 Be sure to set this equipment on a firm, stable, horizontal surface. Product may break or cause injury if it falls. Do not use in locations subject to high humidity or dust levels. Excessive humidity and dust may cause equipment damage or fire. 2 TM-U220II User’s Manual...
- Page 3 ❏ If you are using a Type B or D printer, you can hang it on a wall, using the optional hanging bracket set, WH-10. Note: To hang the printer on a wall, see the WH-10 Installation Manual for detailed instructions. TM-U220II User’s Manual 3...
- Page 4 Paper width (mm) 76/69.5/57.5 76/69.5/57.5 Illustrations This manual covers the three types of TM-U220II series printers. As such, some of the illustrations may be slightly different from your printer. However, the instructions cover all types, except as noted. Restriction of Use...
- Page 5 (See the Troubleshooting section.) (PAPER OUT) Lights when roll paper is out or nearly out. Button (FEED) (FEED) button feeds the roll paper. Note: Paper cannot be fed by using this button when a paper out is detected. TM-U220II User’s Manual 5...
- Page 6 CAUTION: Never turn the ribbon cassette’s feed knob in the opposite direction of the arrow marked on the cassette; otherwise the ribbon cassette may be damaged. Note: Use the EPSON ERC-38 ribbon cassette for your printer. 6 TM-U220II User’s Manual...
- Page 7 3. Insert the ribbon in the position shown in the illustration below and push the ribbon cassette down until it clicks. Note: Make sure the ribbon is installed between the print head and the platen without wrinkles or creases. TM-U220II User’s Manual 7...
- Page 8 Be sure not to touch the manual cutter. Otherwise your fingers might be injured. 1. Using scissors, cut the leading edge of the roll paper. 2. Turn on the printer and open the roll paper cover by using the tab. 8 TM-U220II User’s Manual...
- Page 9 3. Type A only: Open the unit by using the unit open lever. 4. Insert the roll paper. Note: Note the direction the paper comes off the roll. When using 2-ply roll paper, be sure that the top and bottom sheets are aligned at the paper exit. TM-U220II User’s Manual 9...
- Page 10 You can skip steps 6 through 11. 6. Type A only: When using 2-ply roll paper, pull out the roll paper to the bottom front of the printer as a guide. 7. Close the unit. 10 TM-U220II User’s Manual...
- Page 11 10. Feed the paper with the (FEED) button so that the paper is taken up by the spool. 11. Close the roll paper cover and tear off the roll paper with the manual cutter. TM-U220II User’s Manual 11...
- Page 12 3. Type A only: Remove the take-up spool, and open the unit by using the unit open lever; then remove the used roll paper core. 4. Insert new roll paper. See the section “Inserting Roll Paper”. 12 TM-U220II User’s Manual...
- Page 13 If the correct power supply unit is not used, the printer cannot operate correctly. Make sure the correct power supply unit is connected to the printer, referring to the table below: TM-U220II (types A, B, and D) "AC adapter,C1", "PS-180" or "PS-190" No lights on the control panel Check the power supply cable connections and the power outlet.
- Page 14 Removing jammed paper CAUTION: The print head becomes very hot during printing. Allow it to cool before you reach into the printer. 1. Open the roll paper cover by using the tab. 14 TM-U220II User’s Manual...
- Page 15 2. If you have a printer, remove the take-up spool and open the Type A unit by using the unit open lever. 3. Remove the jammed paper. 4. Re-insert the roll paper and close the roll paper cover. TM-U220II User’s Manual 15...
- Page 16 • When opening the DIP switch cover, be sure to close it again after settings are complete. Using the product with the cover open may cause fire or electric shock. 1. Check that the power to the printer is turned off. 16 TM-U220II User’s Manual...
- Page 17 2. Remove the screw on the bottom of the printer to remove the DIP switch cover. 3. Use an object with a thin tip to set DIP switch settings. 4. Close the DIP switch cover and tighten the screw. TM-U220II User’s Manual 17...
- Page 18 Pin 25 reset signal Used Not used For internal use only (flash Enabled Disabled Undefined memory rewriting) For internal use only Enabled Disabled Undefined (flash memory rewriting) Undefined Undefined Serial interface selection Memory DIP switch switch 18 TM-U220II User’s Manual...
- Page 19 Undefined Serial interface selection Memory DIP switch switch *: If you set DIP Switch 1-1 to On (Right side up printing mode), make sure to set DIP Switch 1-2 to Off (Receive buffer capacity: 20 KB). TM-U220II User’s Manual 19...
- Page 20 Doing so will cause the printer to stop working. • Notes on the receive buffer capacity Depending on the model, the receive buffer capacity is 4 KB or 40 bytes. For more details, please contact your qualified service personnel. 20 TM-U220II User’s Manual...
- Page 21 Type A: 2.7 kg Type B: 2.5 kg Type D: 2.3 kg Mass (approx.) dpi: dots per 25.4 mm (dots per inch); lps: lines per second; lpi: lines per 25.4 mm (lines per inch) *1: The interface provided varies by model. TM-U220II User’s Manual 21...
- Page 22 *3: Be sure to use a safety-standards-applied power source that meets the following specifications. Rated output: 24 V/1.3–10.0 A, Maximum output: 240 VA or less *4: Average power under operating conditions used by Epson. Performance may vary depending on the operating conditions and model in use.