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Xperia 10 VI XQ-ES54/XQ-ES72 Popular topics Taking a screenshot Home screen Part names Topics for starting up your device Inserting a SIM card and microSD card Configuring an eSIM (XQ-ES54 only) Charging your device External sites for reference Xperia 10 VI support information...
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Android help Getting started Part names Inserting a SIM card and microSD card Configuring an eSIM (XQ-ES54 only) Setting SIMs Turning your device on or off Turning the screen on or off Setting up a Google account on your device Charging your device Transferring content Synchronizing data using a Google account...
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Dashboard Split-screen mode (Multi-window switch) Pop-up window mode Alarm Camera Photo [Photo] mode overview Taking photos in the [Photo] mode Frequently used features in the [Photo] mode Additional camera settings Using the manual focus in the [Photo] or [Video] mode Adjusting the shutter speed manually in the [Photo] or [Video] mode Scanning QR Codes in the [Photo] mode Video...
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Video Creator Music Transferring music from a computer to your device Listening to music Music app features Support app About the Support app Settings Settings menu Volume, vibration, and sound Volume and vibration Sounds and tones Limiting interruptions with the [Do Not Disturb] mode Display settings Setting Side sense options Using location services...
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Before updating your device Updating your device wirelessly App updates Restarting, resetting, and repairing Restarting and resetting your device Repairing the device software using Xperia Companion Resetting your apps Improving memory performance Viewing the memory status Freeing up space on the internal storage Stopping apps and services from running Formatting the microSD card Internet and networks...
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Finding the IMEI numbers of your device Finding, locking, or erasing a lost device Notes on use, accessibility, and legal information About this Help Guide Accessibility Using your device in wet and dusty conditions Legal information Warranty, SAR, and usage guidelines B-B25-100-11 Copyright 2024 Sony Corporation...
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Help Guide Smartphone Xperia 10 VI XQ-ES54/XQ-ES72 Part names...
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3.5 mm audio jack Front camera Ear speaker/Second loudspeaker Proximity/Light sensor Second microphone Volume/Shutter button Power button/Fingerprint sensor Main loudspeaker USB port/Charger You can also access the internet via a LAN cable by using a commercially available USB-LAN adapter. Note Some USB-LAN adapters may not work properly.
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Restarting and resetting your device Charging your device Inserting a SIM card and microSD card TP1001600415 B-B25-100-11 Copyright 2024 Sony Corporation...
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Help Guide Smartphone Xperia 10 VI XQ-ES54/XQ-ES72 Inserting a SIM card and microSD card There are two types of models: an eSIM-supported model and a model into which two nano SIM cards can be inserted. XQ-ES54: You can use one nano SIM card, one eSIM, and one microSD card. (Only one nano SIM card can be inserted.) You can use the device as a dual SIM device by inserting a nano SIM card and configuring an eSIM.
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Inserting a SIM card With the screen of your device facing up, drag out the tray. Hook your fingertip on the notch (A), and then drag the cover of the SIM card/microSD card tray slot (B) straight out. Place the SIM card securely in the correct orientation with the metal contact side facing up. The one angled corner of the SIM card (A) should be positioned as illustrated.
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Place the second SIM card securely in the correct orientation with the metal contact side facing up. The one angled corner of the SIM card (A) should be positioned as illustrated. Make sure to position the SIM card securely so that it fits in place without any gaps. Gently push the tray back into the slot until it fits into place.
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> [Storage], tap [This device] to select the name of your microSD card, and then tap (More icon) > [Eject]. Related Topic Settings menu Configuring an eSIM (XQ-ES54 only) Setting SIMs Finding the IMEI numbers of your device TP1001600416 B-B25-100-11 Copyright 2024 Sony Corporation...
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Help Guide Smartphone Xperia 10 VI XQ-ES54/XQ-ES72 Configuring an eSIM (XQ-ES54 only) The name of the model that supports eSIMs (downloaded SIMs) is XQ-ES54. The XQ-ES72 does not support the use of eSIMs. To check your model name, find and tap [Settings] > [About phone]. The model name is displayed under [Model].
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Help Guide Smartphone Xperia 10 VI XQ-ES54/XQ-ES72 Setting SIMs Before using multiple SIMs, you need to enable them and select which SIM to use for calls, SMS, and data traffic. XQ-ES54: You can use the device as a dual SIM device by inserting a SIM card and configuring an eSIM. (Only one SIM card can be inserted.)
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SIM. In some cases, the numbers are detected automatically during setup. Otherwise, you are prompted to enter them manually. Related Topic Settings menu Inserting a SIM card and microSD card Configuring an eSIM (XQ-ES54 only) TP1001107912 B-B25-100-11 Copyright 2024 Sony Corporation...
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Help Guide Smartphone Xperia 10 VI XQ-ES54/XQ-ES72 Turning your device on or off The first time you start your device, a setup guide helps you to configure basic settings, personalize your device, and sign in to your accounts, for example a Google account.
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In the menu that opens, tap [Power off]. To turn off your device from the Quick settings panel Swipe down twice from the top of the screen. (Power menu button).
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[Settings] > [System] > [Gestures] > [Power menu] > [Power menu]. Related Topic Part names Charging your device Quick settings panel Settings menu Restarting and resetting your device TP1001600418 B-B25-100-11 Copyright 2024 Sony Corporation...
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Help Guide Smartphone Xperia 10 VI XQ-ES54/XQ-ES72 Turning the screen on or off When your screen is turned off, your device can be locked or unlocked, depending on your screen lock setting. Briefly press the power button. Hint To turn the screen on by pressing the volume button, find and tap [Settings] > [System] > [Gestures], and then tap the [Wake up display on keypress] switch to enable the function.
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Help Guide Smartphone Xperia 10 VI XQ-ES54/XQ-ES72 Setting up a Google account on your device Setting up a Google account on your device makes a range of Google apps and services available, such as Gmail, Google Maps, YouTube, and Google Play. The set-up screen for a Google account will appear as necessary, such as when you launch an app that requires a Google account.
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Note Your device has an embedded, rechargeable battery that can only be replaced by an authorized Sony service partner. Never try to open or take apart the device yourself. Doing so can cause damage and void your warranty.
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Make sure not to bend the connector. Note If the message below appears on your device, a charging malfunction has occurred. Please stop using your device and contact an authorized Sony service partner for repair. Related Topic Turning your device on or off...
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Help Guide Smartphone Xperia 10 VI XQ-ES54/XQ-ES72 Synchronizing data using a Google account You can transfer data by synchronizing data with your account. There are several ways to synchronize data, depending on the kind of device or content that you want to back up and synchronize. You can automatically synchronize data when you start up your new device or synchronize manually using the app in which the content is located.
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To back up music and other document files from your new device, touch and hold the file you want to back up, and then tap (Share icon) to save it to Google Drive. Related Topic Settings menu Setting up a Google account on your device TP1000428520 B-B25-100-11 Copyright 2024 Sony Corporation...
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When you copy files from your old device to your new device, make sure that the folder names are the same on both devices. Note Always use a Sony-branded USB cable, since other types of USB cables may pose increased safety risks. Make sure the USB cable is completely dry. Related Topic...
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Help Guide Smartphone Xperia 10 VI XQ-ES54/XQ-ES72 Transferring content using a microSD card You can transfer photos, videos, music, and other document files from your old device using a microSD card. On your old device, copy the data that you want to transfer to a microSD card using the Storage function in the Settings menu or the Files app.
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Help Guide Smartphone Xperia 10 VI XQ-ES54/XQ-ES72 Home screen Status bar Navigation bar Overview button Tap to find all open apps. To open another app, tap the overview button, swipe left or right to select the app you want to open, and then tap the app.
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When the orientation of your device and the orientation of the displayed screen are different, (Rotate icon) is displayed in the navigation bar. You can rotate the displayed screen by tapping (Rotate icon). By using the [Auto-rotate screen] function, you can set the screen to rotate automatically according to the orientation of your device. Find and tap [Settings] > [Display], and then tap the [Auto-rotate screen] switch to enable the function.
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To add a widget to the Home screen, touch and hold an empty area on the Home screen, and then tap [Widgets]. Related Topic Taking a screenshot Pop-up window mode Split-screen mode (Multi-window switch) Settings menu Display settings Quick settings panel TP1000428522 B-B25-100-11 Copyright 2024 Sony Corporation...
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Help Guide Smartphone Xperia 10 VI XQ-ES54/XQ-ES72 Status bar and notification panel Notification icons and status icons are displayed in the status bar at the top of the screen. Notification icons inform you of events, such as new messages. Status icons inform you of statuses, such as the condition of the battery and the signal strength of mobile or Wi-Fi network connections.
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Help Guide Smartphone Xperia 10 VI XQ-ES54/XQ-ES72 Status icons (Signal strength icon): The mobile network mode is also displayed when sending and downloading mobile data. (No signal icon) (Data roaming icon): International roaming is in use. (Wi-Fi signal icon): A Wi-Fi connection is enabled and data is being transmitted.
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Controlling data usage Turning the Bluetooth function on or off Limiting interruptions with the [Do Not Disturb] mode Volume and vibration Alarm Using location services Notification icons TP0002933883 B-B25-100-11 Copyright 2024 Sony Corporation...
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Help Guide Smartphone Xperia 10 VI XQ-ES54/XQ-ES72 Notification icons (New SMS icon) (Ongoing call icon) (Missed call icon) (Phone call on hold icon) (Call forward icon): Call forwarding is turned on (Downloading data icon) (Uploading data icon) (Software setup icon): A basic setup of your device is available (System update icon): System updates are available (App update icon): App updates are available.
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Help Guide Smartphone Xperia 10 VI XQ-ES54/XQ-ES72 Quick settings panel You can find and change settings from any screen with the Quick settings panel. Swipe down twice from the top of the screen. Quick settings panel overview Brightness level Adjust the brightness level.
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Help Guide Smartphone Xperia 10 VI XQ-ES54/XQ-ES72 Taking a screenshot You can capture still images of any screen on your device as a screenshot. After you take a screenshot, you can view, edit, and share the image. Screenshots you take are automatically saved in your device’s internal storage.
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(Screenshot). Hint You can take a screenshot by using the Dashboard. Flick the Side sense bar inward toward the screen or find and tap (Dashboard icon) to display the Dashboard, and then tap [Screenshot]. You can assign taking screenshots to a gesture on the Side sense bar. Find and tap [Settings] > [Operation & View] > [Side sense] >...
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Tap [Capture more]. Drag the line to adjust the screenshot area, and then tap [Save]. To take a screenshot of a recently used app (Overview button) in the navigation bar.
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Swipe left or right to select the app of which you want to take a screenshot, and then tap [Screenshot]. Related Topic Quick settings panel Dashboard Turning Side sense on or off Setting Side sense options Settings menu TP0001866494 B-B25-100-11 Copyright 2024 Sony Corporation...
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Help Guide Smartphone Xperia 10 VI XQ-ES54/XQ-ES72 Recording your device screen You can record a video of your device screen. Recorded videos are automatically saved in your device’s internal storage. Swipe down twice from the top of the screen to open the Quick settings panel.
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Help Guide Smartphone Xperia 10 VI XQ-ES54/XQ-ES72 Scanning QR Codes You can open the QR Code scanner from the Quick settings panel and scan QR Codes. Swipe down twice from the top of the screen to open the Quick settings panel.
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Help Guide Smartphone Xperia 10 VI XQ-ES54/XQ-ES72 Turning Side sense on or off Find and tap [Settings] > [Operation & View] > [Side sense]. Tap the [Use Side sense bar] switch to enable or disable the function. Related Topic Using Side sense...
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Help Guide Smartphone Xperia 10 VI XQ-ES54/XQ-ES72 Using Side sense You can easily access menus and useful functions by performing gestures on the Side sense bar. Flick the Side sense bar inward toward the screen to open the Dashboard, which allows you to quickly change or check the status of your most-used settings.
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0:00 / 0:04 Opening the App launcher menu Flick up the Side sense bar. 0:00 / 0:03 Returning to the previous screen using Side sense Flick down the Side sense bar.
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Touch and hold the Side sense bar, and then drag it up or down. Related Topic Settings menu Turning Side sense on or off Dashboard Setting Side sense options Pop-up window mode Split-screen mode (Multi-window switch) TP1000758579 B-B25-100-11 Copyright 2024 Sony Corporation...
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(Screenshot) to take a screenshot. Headphone control panel (Headphones Connect) You can control headphones manufactured by Sony that have an app linkage function. The headphone control panel is displayed when the Headphones Connect app is installed on your device and the [Add headphone controls] switch is turned on under [Settings] >...
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Help Guide Smartphone Xperia 10 VI XQ-ES54/XQ-ES72 Split-screen mode (Multi-window switch) The Split-screen mode enables you to view two apps at the same time and operate each of them. Not all apps support the Split-screen mode. (Overview button) in the navigation bar.
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Swipe left or right to select the desired apps, and then tap [Done]. You can also display apps by tapping one of the apps in the pair displayed at the bottom of the screen. Hint You can also display apps in the Split-screen mode using the Multi-window menu. You can display the Multi-window menu by flicking up the Side sense bar, and then tapping [21:9 Multi-window] or swiping left on the screen.
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Hint To exit the Split-screen mode, drag (Bar on the partition line) to the top or bottom of the screen. Related Topic Turning Side sense on or off Using Side sense TP1001107915 B-B25-100-11 Copyright 2024 Sony Corporation...
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Help Guide Smartphone Xperia 10 VI XQ-ES54/XQ-ES72 Pop-up window mode You can display another app in a small window overlaid on top of an app running in the full-screen mode. You can also display a third app in the pop-up window while viewing two apps using the Split-screen mode.
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Swipe left or right to select the app that you want to display in the full-screen, and then tap it. Pop-up window overview Drag to resize the window. Drag to move the window. Tap to display the app in the full-screen mode. The pop-up window mode will close, and the app will be displayed in the full-screen mode.
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You can drag and move the iconized app. If you drag the iconized app to (Close icon), the window will close. Tap to close the window. Related Topic Turning Side sense on or off Using Side sense TP1001107916 B-B25-100-11 Copyright 2024 Sony Corporation...
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Help Guide Smartphone Xperia 10 VI XQ-ES54/XQ-ES72 Alarm You can set one or several alarms and use any sound file saved on your device as the alarm signal. The alarm does not sound if your device is turned off. Find and tap [Clock] > [Alarm].
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Help Guide Smartphone Xperia 10 VI XQ-ES54/XQ-ES72 [Photo] mode overview The interface switches automatically, so you can use the camera both vertically and horizontally. Google Lens Status indications (Flash icon): Tap to turn the flash off or set it to auto. The background color of the flash icon turns white when the flash activates.
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Frequently used features in the [Photo] mode Additional camera settings Using the manual focus in the [Photo] or [Video] mode Adjusting the shutter speed manually in the [Photo] or [Video] mode Scanning QR Codes in the [Photo] mode TP1001600088 B-B25-100-11 Copyright 2024 Sony Corporation...
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Help Guide Smartphone Xperia 10 VI XQ-ES54/XQ-ES72 Taking photos in the [Photo] mode Find and tap (Camera icon). Select the [Photo] mode. (Switch camera icon) to switch between the main and front camera. Point the camera at the subject. When using the main camera, tap one of the angle buttons to switch angles of view.
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Frequently used features in the [Photo] mode Additional camera settings Using the manual focus in the [Photo] or [Video] mode Adjusting the shutter speed manually in the [Photo] or [Video] mode Scanning QR Codes in the [Photo] mode Settings menu TP1001600089 B-B25-100-11 Copyright 2024 Sony Corporation...
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Help Guide Smartphone Xperia 10 VI XQ-ES54/XQ-ES72 Frequently used features in the [Photo] mode You can find and change more frequently used settings by tapping (Settings icon). To change other camera settings, tap the [Menu] button. Changing more frequently used camera settings (Settings icon).
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Related Topic [Photo] mode overview Taking photos in the [Photo] mode Additional camera settings Using the manual focus in the [Photo] or [Video] mode Adjusting the shutter speed manually in the [Photo] or [Video] mode TP1001600090 B-B25-100-11 Copyright 2024 Sony Corporation...
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Help Guide Smartphone Xperia 10 VI XQ-ES54/XQ-ES72 Additional camera settings (Settings icon) > [Menu], and then select the setting you want to change. Grid lines On / Off: You can set whether or not to display grid lines to assist you with the composition of images.
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Help Guide Smartphone Xperia 10 VI XQ-ES54/XQ-ES72 Using the manual focus in the [Photo] or [Video] mode You can adjust the focus manually using the slider in the viewfinder if you switch the focus mode to manual. Switching the focus mode to manual While using the main camera in the [Photo] or [Video] mode, tap (Settings icon), and then tap the [Menu] button.
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Help Guide Smartphone Xperia 10 VI XQ-ES54/XQ-ES72 Adjusting the shutter speed manually in the [Photo] or [Video] mode You can capture a moving subject in various ways by adjusting the shutter speed. For example, you can capture it at the instant of movement with a high speed shutter, or as a trailing image with a low speed shutter.
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Help Guide Smartphone Xperia 10 VI XQ-ES54/XQ-ES72 Scanning QR Codes in the [Photo] mode You can scan QR Codes in the [Photo] mode. Find and tap (Camera icon). Select the [Photo] mode. Point the camera at the QR Code, and then tap the banner that appears in the viewfinder.
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Help Guide Smartphone Xperia 10 VI XQ-ES54/XQ-ES72 [Video] mode overview The interface switches automatically, so you can use the camera both vertically and horizontally. Status indication (Light icon) (Main camera only): Tap to turn the light on or off. (Flash icon) (Front camera only): Tap to turn the flash on or off. The entire screen will light up when you turn the flash on.
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Related Topic Recording videos Frequently used features in the [Video] mode Additional camera settings Using the manual focus in the [Photo] or [Video] mode Adjusting the shutter speed manually in the [Photo] or [Video] mode TP1000429359 B-B25-100-11 Copyright 2024 Sony Corporation...
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Help Guide Smartphone Xperia 10 VI XQ-ES54/XQ-ES72 Recording videos Find and tap (Camera icon). Select the [Video] mode. (Switch camera icon) to switch between the main and front camera. Point the camera at the subject. When using the main camera, tap one of the angle buttons to switch angles of view.
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[Video] mode overview Frequently used features in the [Video] mode Additional camera settings Using the manual focus in the [Photo] or [Video] mode Adjusting the shutter speed manually in the [Photo] or [Video] mode Settings menu TP1000429314 B-B25-100-11 Copyright 2024 Sony Corporation...
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Help Guide Smartphone Xperia 10 VI XQ-ES54/XQ-ES72 Frequently used features in the [Video] mode You can find and change more frequently used settings by tapping (Settings icon). To change other camera settings, tap the [Menu] button. Changing more frequently used camera settings (Settings icon).
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The camera tracks the selected object and adjusts the brightness. Related Topic [Video] mode overview Recording videos Additional camera settings Using the manual focus in the [Photo] or [Video] mode Adjusting the shutter speed manually in the [Photo] or [Video] mode TP1000429316 B-B25-100-11 Copyright 2024 Sony Corporation...
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Help Guide Smartphone Xperia 10 VI XQ-ES54/XQ-ES72 Additional camera settings (Settings icon) > [Menu], and then select the setting you want to change. Grid lines On / Off: You can set whether or not to display grid lines to assist you with the composition of images.
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Help Guide Smartphone Xperia 10 VI XQ-ES54/XQ-ES72 Using the manual focus in the [Photo] or [Video] mode You can adjust the focus manually using the slider in the viewfinder if you switch the focus mode to manual. Switching the focus mode to manual While using the main camera in the [Photo] or [Video] mode, tap (Settings icon), and then tap the [Menu] button.
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Help Guide Smartphone Xperia 10 VI XQ-ES54/XQ-ES72 Adjusting the shutter speed manually in the [Photo] or [Video] mode You can capture a moving subject in various ways by adjusting the shutter speed. For example, you can capture it at the instant of movement with a high speed shutter, or as a trailing image with a low speed shutter.
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Help Guide Smartphone Xperia 10 VI XQ-ES54/XQ-ES72 Taking photos with the Bokeh effect You can take photos with the Bokeh effect. The Bokeh effect decreases the focus of the background to emphasize objects in the foreground, for an artistic effect.
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For details about each preset look, tap (Read more button). Related Topic Additional camera settings TP1001600368 B-B25-100-11 Copyright 2024 Sony Corporation...
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Help Guide Smartphone Xperia 10 VI XQ-ES54/XQ-ES72 Additional camera settings (Settings icon) > [Menu], and then select the setting you want to change. Grid lines On / Off: You can set whether or not to display grid lines to assist you with the composition of images.
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Help Guide Smartphone Xperia 10 VI XQ-ES54/XQ-ES72 Recording videos in slow motion You can record 120 fps videos in slow motion using the main camera. Find and tap (Camera icon). Select the [Slow] mode. Point the camera at the subject.
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The current light status is displayed in the top left of the screen. You can turn the light on or off by tapping the icon. Tap the [Menu] button to change more detailed settings. Hint For more information about the Google Photos app, go to support.google.com/photos. Related Topic Additional camera settings TP1001274100 B-B25-100-11 Copyright 2024 Sony Corporation...
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Help Guide Smartphone Xperia 10 VI XQ-ES54/XQ-ES72 Additional camera settings (Settings icon) > [Menu], and then select the setting you want to change. Grid lines On / Off: You can set whether or not to display grid lines to assist you with the composition of images.
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Help Guide Smartphone Xperia 10 VI XQ-ES54/XQ-ES72 Panorama You can take wide-angle and panoramic photos using the main camera. Find and tap (Camera icon). Select the [Panorama] mode. Tap the screen shutter button or press the device volume button. Move the camera slowly and steadily in the direction of movement indicated on the screen.
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Help Guide Smartphone Xperia 10 VI XQ-ES54/XQ-ES72 Video Creator Easily create short videos and enjoy them with friends and on social media. You can use various editing functions such as “Auto edit”, which allows you to create short videos by simply selecting clips and music.
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Volume: Adjusts the volume of the selected music. You can also set a fade-in or fade-out effect for music by selecting [Fade]. (Fit button): Adjusts the size of the selected clip to fit the frame. Hint You can find the latest information about Video Creator on Google Play. TP1001274099 B-B25-100-11 Copyright 2024 Sony Corporation...
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Help Guide Smartphone Xperia 10 VI XQ-ES54/XQ-ES72 Transferring music from a computer to your device There are two ways to transfer music from a computer to your device: Connect your device to a computer using a USB cable. Drag down the status bar, tap the USB connection setting notification, and then tap [Tap for more options.] >...
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Help Guide Smartphone Xperia 10 VI XQ-ES54/XQ-ES72 Listening to music Use the Music app to listen to your favorite music. Music player overview Minimize the full screen player Search all songs saved to your device View the play queue View more options...
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Transferring music from a computer to your device Music app features Personalizing sound quality using 360 Reality Audio Enhancing the sound output using 360 Upmix Upscaling the quality of compressed music files (DSEE Ultimate) TP0001866151 B-B25-100-11 Copyright 2024 Sony Corporation...
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Help Guide Smartphone Xperia 10 VI XQ-ES54/XQ-ES72 Music app features This section explains features that are useful when using the Music app. Editing music information While a song is playing in the Music app, tap the album art in the music player screen and then tap [Edit music info].
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Help Guide Smartphone Xperia 10 VI XQ-ES54/XQ-ES72 About the Support app Use the Support app to find device and software information. You can read support topics or use helpful apps such as the device test. Note Support contact information is available from the Contact us menu even without a network connection.
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Help Guide Smartphone Xperia 10 VI XQ-ES54/XQ-ES72 Settings menu View and change settings for your device from the Settings menu. Swipe up from the bottom of the screen to the top, and then find [Settings]. Tap [Settings], and then select the desired menu.
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Swipe down twice from the top of the screen. (Settings icon). Hint When the 3 buttons for Home, Back, and Overview are not displayed at the bottom of the screen, find and tap [Settings] > [System] > [Gestures] > [Navigation mode] > [3-button navigation]. To view information about your device, find and tap [Settings] >...
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Volume and vibration Sounds and tones Display settings Date and time Quick settings panel TP0001866301 B-B25-100-11 Copyright 2024 Sony Corporation...
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Help Guide Smartphone Xperia 10 VI XQ-ES54/XQ-ES72 Volume and vibration The volume and vibration can be changed either by using the volume button or by changing a setting. You can change the media, in-call, ring, notification, and alarm volumes. Additionally, you can set your device to vibrate.
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Help Guide Smartphone Xperia 10 VI XQ-ES54/XQ-ES72 Sounds and tones Setting the ringtone You can set different ringtones for each SIM. You can also select a desired music file as a ringtone. Find and tap [Settings] > [Sound & vibration].
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To select a music file that is not in the list, tap [Add notification]. To confirm, tap [OK]. Hint To turn off all ringtone and/or notification sounds and set your device to vibrate only, select [None] from the list. Related Topic Settings menu TP0002887082 B-B25-100-11 Copyright 2024 Sony Corporation...
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Help Guide Smartphone Xperia 10 VI XQ-ES54/XQ-ES72 Limiting interruptions with the [Do Not Disturb] mode You can silence your device with the [Do Not Disturb] mode by muting sound, stopping vibrations, and blocking visual disturbances. You can set what you block and what you allow.
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Help Guide Smartphone Xperia 10 VI XQ-ES54/XQ-ES72 Display settings You can change the screen’s behavior, brightness, viewing size, and quality. You can also adjust the image quality of photos and videos. Find and tap [Settings] > [Display]. Tap the setting you want to change.
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Help Guide Smartphone Xperia 10 VI XQ-ES54/XQ-ES72 Setting Side sense options You can configure how Side sense behaves or customize the menu, etc. For example, the following options are available for Side sense. Whether to show the Side sense bar on one or both sides of your screen The screen actions for gesture Find and tap [Settings] >...
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Help Guide Smartphone Xperia 10 VI XQ-ES54/XQ-ES72 Using location services Location services allow apps such as Maps and the camera to use information from your mobile or Wi-Fi network as well as GPS (Global Positioning System) information to determine your approximate location.
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Help Guide Smartphone Xperia 10 VI XQ-ES54/XQ-ES72 Date and time You can change the date and time on your device. Find and tap [Settings] > [System] > [Date & time]. Tap the desired item to edit and change the values.
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Help Guide Smartphone Xperia 10 VI XQ-ES54/XQ-ES72 Battery Care Battery Care increases the lifespan of your battery. This feature detects your charging patterns and estimates the start and end time of your regular charging period. Your device charges at a regular speed until it is 90% charged, and then the charging rate is controlled so that your battery reaches 100% just before you disconnect the charger.
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Help Guide Smartphone Xperia 10 VI XQ-ES54/XQ-ES72 STAMINA mode The STAMINA mode prolongs the time until the battery needs charging by disabling some functions of the device. When you turn on the STAMINA mode, the display switches to the Dark theme mode.
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Turn off the location-sharing permission for an app. Uninstall apps that you are not using. Use a Sony original handsfree device to listen to music. Handsfree devices consume less battery than your device’s loudspeakers. Restart your device every now and then.
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Help Guide Smartphone Xperia 10 VI XQ-ES54/XQ-ES72 Personalizing sound quality using 360 Reality Audio With 360 Reality Audio, music surrounds and immerses you as different sounds materialize from points all around your head. Headphones certified for 360 Reality Audio allow you to optimize your experience by analyzing your individual ear shape and enjoy the ultimate immersive music experience.
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Help Guide Smartphone Xperia 10 VI XQ-ES54/XQ-ES72 Enhancing the sound output using 360 Upmix Using 360 Upmix makes playback of all stereo sound sources, including streaming services, sound like spatial audio. It is recommended that you use headphones to enjoy the effects produced by the function.
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Help Guide Smartphone Xperia 10 VI XQ-ES54/XQ-ES72 Upscaling the quality of compressed music files (DSEE Ultimate) The DSEE Ultimate function upscales your compressed music accurately using AI technology. Find and tap [Settings] > [Sound & vibration] > [Audio settings]. Tap the [DSEE Ultimate] switch to enable the function.
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Help Guide Smartphone Xperia 10 VI XQ-ES54/XQ-ES72 Smart call handling You can handle incoming calls without touching the screen by turning on the Smart call handling function. Once activated, you can handle calls in the following way: Answer: bring the device to your ear.
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Help Guide Smartphone Xperia 10 VI XQ-ES54/XQ-ES72 Before updating your device You should update the software on your device to get the latest functionality, enhancements, and bug fixes in order to ensure optimal performance. When a software update is available,...
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Help Guide Smartphone Xperia 10 VI XQ-ES54/XQ-ES72 Updating your device wirelessly Use the Software update app to update your device software wirelessly. The updates you can download over a mobile network depend on your operator. It is recommended to use a Wi-Fi network instead of a mobile network to download new software so that you can avoid data traffic costs.
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Help Guide Smartphone Xperia 10 VI XQ-ES54/XQ-ES72 App updates If the automatic update feature is enabled, your apps get updated without you being asked, so you may not realize that large volumes of data are being downloaded. In order to avoid potentially high data transfer costs, you can disable automatic updates or enable automatic updates only over Wi-Fi connection.
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If your device fails to turn on or you want to reset your device’s software, you can use Xperia Companion to repair your device. For more information on downloading and using Xperia Companion, search for Xperia Companion on the Sony customer support website.
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Related Topic Repairing the device software using Xperia Companion Settings menu TP0002887091 B-B25-100-11 Copyright 2024 Sony Corporation...
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If Xperia Companion is not installed on your computer, visit the Sony customer support website and search for Xperia Companion to download it.
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Help Guide Smartphone Xperia 10 VI XQ-ES54/XQ-ES72 Resetting your apps You can reset an app or clear app data if your app stops responding or causes issues with your device. Resetting app preferences does not delete any app data from your device.
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Help Guide Smartphone Xperia 10 VI XQ-ES54/XQ-ES72 Viewing the memory status The internal storage stores downloaded or transferred content along with personal settings and data, and it tends to fill up as a result of normal usage. If the device starts to slow down, or apps suddenly shut down, you should consider the following: Close running apps that you are not using.
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Help Guide Smartphone Xperia 10 VI XQ-ES54/XQ-ES72 Freeing up space on the internal storage If the device starts to slow down, or apps suddenly shut down, freeing up space on the internal storage may solve the problem. Delete files and uninstall apps that you are not using to free up space.
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Help Guide Smartphone Xperia 10 VI XQ-ES54/XQ-ES72 Stopping apps and services from running If the performance of your device or apps is not optimal, try stopping apps and services from running. Find and tap [Settings] > [Apps]. Select an app or service, then tap [Force stop] > [OK].
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Help Guide Smartphone Xperia 10 VI XQ-ES54/XQ-ES72 Formatting the microSD card If your device cannot read content on the microSD card, format the microSD card on your device. Find and tap [Settings] > [Storage], and then tap [This device] to select the name of your microSD card.
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Help Guide Smartphone Xperia 10 VI XQ-ES54/XQ-ES72 Mobile data connection You need the correct internet settings to access the internet with a mobile data connection. To set mobile network options, find and tap [Settings] > [Network & internet] > [SIMs], and then select a SIM.
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Help Guide Smartphone Xperia 10 VI XQ-ES54/XQ-ES72 ® Increasing Wi-Fi signal strength There are a number of things you can do to improve Wi-Fi reception: Move your device closer to the Wi-Fi access point. Move the Wi-Fi access point away from any potential obstructions or interference.
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Help Guide Smartphone Xperia 10 VI XQ-ES54/XQ-ES72 Controlling data usage You can keep track of the amount of data transferred to and from your device over your mobile data or Wi-Fi connection during a given period. For example, you can view the amount of data used by individual apps. For data transferred over your mobile data connection, you can also set data usage warnings and limits to avoid additional charges.
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Related Topic Settings menu TP0002887087 B-B25-100-11 Copyright 2024 Sony Corporation...
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You can also turn the Bluetooth function on or off from the Quick settings panel. Note Your device cannot connect wirelessly to all types of Bluetooth devices. Sony does not guarantee that all Bluetooth devices are compatible with your device.
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Help Guide Smartphone Xperia 10 VI XQ-ES54/XQ-ES72 Naming your device You can give your device a name. This name is shown to other devices after you have turned on the Bluetooth function and your device is set to visible. Find and tap [Settings] > [Device connection] > [Pair new device] > [Device name].
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Help Guide Smartphone Xperia 10 VI XQ-ES54/XQ-ES72 Pairing with another Bluetooth device Pairing is necessary to connect your device to other Bluetooth devices. Once you pair your device with another Bluetooth device, your device remembers this pairing. Make sure that the device you want to pair with has the Bluetooth function activated and is visible to other Bluetooth devices.
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Help Guide Smartphone Xperia 10 VI XQ-ES54/XQ-ES72 Sending items using Bluetooth technology Use Bluetooth technology to share items with other Bluetooth compatible devices such as phones or computers. You can send the following kinds of items: Photos and videos Music and other audio files...
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Help Guide Smartphone Xperia 10 VI XQ-ES54/XQ-ES72 Receiving items using Bluetooth technology Use Bluetooth technology to share items with other Bluetooth compatible devices such as phones or computers. You can receive the following kinds of items: Photos and videos Music and other audio files Web pages Make sure that the Bluetooth function is on and is visible to other Bluetooth devices.
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You may need to have Wi-Fi or the Bluetooth function activated on both devices for the connection to work. Hint You can connect your device to other NFC compatible devices produced by Sony, such as a speaker or a headphone. When establishing this kind of connection, refer to the User guide of the compatible device for more information.
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Help Guide Smartphone Xperia 10 VI XQ-ES54/XQ-ES72 Using your device as a wallet You can use your device to pay for goods without reaching for your real wallet and manage all payment services in one place. When making a payment, remember to turn on the NFC function before you touch your device to a card reader.
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Help Guide Smartphone Xperia 10 VI XQ-ES54/XQ-ES72 Wirelessly mirroring the screen of your device on a TV If your TV or other large display supports mirroring, you can enjoy content from your device on the TV or display without using a cable connection.
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Related Topic Part names Settings menu TP1000428578 B-B25-100-11 Copyright 2024 Sony Corporation...
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Help Guide Smartphone Xperia 10 VI XQ-ES54/XQ-ES72 Connecting your device to USB devices You can set the USB preferences according to the computer or USB device connected to your device. You can use a USB host adapter to connect your device to USB devices, such as USB mass storage devices, headphones, game controllers, USB keyboards, and USB mice.
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Convert videos to AVC: Videos are converted to AVC and transferred to the connected device. Note Sony does not guarantee that all USB devices are supported by your device. This device has a capless USB port. If your device gets exposed to water, ensure that the port is completely dry before connecting a USB cable.
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Help Guide Smartphone Xperia 10 VI XQ-ES54/XQ-ES72 Making sure your device is protected Your device includes security options, strongly recommended in case of loss or theft. There are several ways to protect your device, as listed below. Find and tap [Settings] > [Security], and then tap the setting you want to change.
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Help Guide Smartphone Xperia 10 VI XQ-ES54/XQ-ES72 Finding the IMEI numbers of your device Your device has unique identification numbers that are referred to as IMEI. You should keep a copy of these. You may require them if your device is stolen or when contacting support.
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Help Guide Smartphone Xperia 10 VI XQ-ES54/XQ-ES72 Finding, locking, or erasing a lost device Google offers a location and security web service called “Find My Device”. After you sign in to a Google account, “Find My Device” is turned on by default. If you lose your device, you can use “Find My Device” to find, lock, or erase it.
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Xperia 10 VI XQ-ES54/XQ-ES72 About this Help Guide This is the Xperia 10 VI Help Guide for the Android 14 software version. If you are not sure which software version your device is running, you can check it in the Settings menu.
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Help Guide Smartphone Xperia 10 VI XQ-ES54/XQ-ES72 Accessibility Accessibility settings Android provides many accessibility features such as [TalkBack], [Display size and text] ([Font size]), [Color and motion] ([Color correction], [Dark theme]), [Extra dim], [Magnification], and more. You can find accessibility features under [Settings] > [Accessibility].
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Your warranty does not cover damage or defects caused by abuse or use of your device in disregard of instructions from Sony. For information about warranty, please read the Important information provided under [Settings] > [About phone] > [Legal information] on your device.
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Use a micro-fiber cloth to wipe away any remaining moisture. Wipe buttons, ports, and parts of your device such as speakers, microphones, sensors, cameras, etc. as shown in the illustration. Leave your device for at least a couple of hours and ensure that it is completely dry before use. TP1000029192 B-B25-100-11 Copyright 2024 Sony Corporation...
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Sony does not guarantee the accuracy, integrity or quality of any additional content or any other third-party content. Under no circumstances will Sony be liable in any way for your improper use of additional content or other third-party content.
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Help Guide Smartphone Xperia 10 VI XQ-ES54/XQ-ES72 Warranty, SAR, and usage guidelines For information about warranty, SAR (Specific Absorption Rate), and safety guidelines, please read the Important information provided under [Settings] > [About phone] > [Legal information] on your device.