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Dell™ Laser Printer 1700/1700n Owner’s Manual Look Inside For: • Setting Up Your Printer • Loading Paper • Network Printing • Understanding the Software w w w . d e l l . c o m / s u p p l i e s | s u p p o r t . d e l l . c o m...
Ordering Supplies Dell™ toner cartridges are available only through Dell. You can order toner cartridges online at www.dell.com/supplies or by phone. 877-INK-2-YOU Australia 1300 303 290 Austria 08 20 - 24 05 30 35 Belgium 02.713 1590 Canada 1-877-501-4803 Chile...
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250-sheet tray Manual feed slot Paper guide User’s Guide Accessing your To access your User’s Guide, click Start Programs or All Programs Dell Printers Dell Laser Printer 1700 User’s Guide. NOTE: You cannot access your User’s Guide drivers for your printer.
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Trademarks used in this text: Dell, the DELL logo, Inspiron, Dell Precision, Dimension, OptiPlex, Latitude, and Dell Toner Management System are trademarks of Dell Inc.; Intel and Pentium are registered trademarks and Celeron is a trademark of Intel Corporation; Microsoft and Windows are registered trademarks of Microsoft Corporation.
Contents 1 Preparing the Printer Replacing the Operator Panel Overlay Installing the 550-Sheet Optional Drawer Configuring the Paper Trays Installing an Optional Memory Card 2 Loading Paper Loading the 250-Sheet and 550-Sheet Trays Loading the Manual Feeder Using the Rear Exit...
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Dell™ Toner Management System Status Monitor Center Printing Status Window Printer Supplies Reorder Application Dell Local Printer Settings Utility Set IP Address Utility Dell Printer Software Uninstall Driver Profiler ......
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Dell Software and Peripherals (Canada Only) One-Year End-User Manufacturer Guarantee (Latin America and the Caribbean Only) Dell Inc. Ink and Toner Cartridges Limited Warranties Ink and Toner Cartridges Limited Warranty (U.S. and Canada Only) ......
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• This product is designed to meet safety standards with the use of specific Dell-authorized components. The safety features of some parts may not always be obvious. Dell disclaims liability associated with use of non-Dell-authorized components.
S E C T I O N 1 P r e p a r i n g t h e P r i n t e r Replacing the Operator Panel Overlay Installing the 550-Sheet Optional Drawer Installing an Optional Memory Card...
Replacing the Operator Panel Overlay If you have a non-English operator panel overlay in your printer box and want to use it, follow these steps: Open the front cover by pressing the button on the left side of the printer and lowering the cover.
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Snap the non-English operator panel into place. Close the front cover. Pre p a ri n g t he Pri nte r...
Place the drawer in the location you have chosen for your printer. NOTE: If you have optional memory to install, leave clearance on the right side of the printer. Align the holes in the printer with the positioning posts on the 550-sheet drawer and lower the printer into place.
On the Menu Bar, click Actions Apply Settings. Close the utility. NOTE: If you change the size or type of media loaded into either tray, use the Local Printer Settings Utility to reconfigure the tray. To update your printer options, follow the instructions in the table.
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Click OK, and then close the Printers folder. Dell Laser Printer 1700n Setting the paper size and type for the 1700n printer is done through the Dell Printer Configuration Web Tool. Use the following steps to change the 1700n printer paper size and type: Type your network printer’s IP address in your Web browser.
Installing an Optional Memory Card The system board has one connector for an optional memory card. The printer can support up to 128MB (for a total of 160MB for a network printer and 144MB for a non-network printer). CAUTION: If you are installing a memory card after setting up the printer, turn the printer off and unplug the power cord before continuing.
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Open the rear exit. Open the side cover by pressing the two detents on the front right side of the machine and swinging the cover back. Push open the latches on both ends of the memory connector. Pre p a ri n g the Pr i n t er...
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NOTE: Memory options designed for other printers may not work with your printer. Unpack the memory card. NOTICE: Memory cards are easily damaged by static electricity. Touch something metal, such as the printer frame, before you touch a memory card.
S E C T I O N 2 L o a d i n g Pa p e r Loading the 250-Sheet and 550-Sheet Trays Loading the Manual Feeder Using the Rear Exit Print Media Guidelines...
Loading the 250-Sheet and 550-Sheet Trays Follow these instructions to load paper in the 250-sheet tray and 550-sheet tray. Remove the tray. Prepare a stack of paper for loading by flexing or fanning it back and forth. Straighten the edges on a level surface. Load the paper in the tray with the print side facing down.
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Slide the two side guides and the back guide until they fit snugly against the stack of paper. If you are loading legal or folio size paper, press down on the latch at the back of the tray and expand the tray until the extender locks into place. L o a d i n g Pa p e r...
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Insert the tray. Extend the paper support on the output bin. Lo a d i n g Pa p e r...
Loading the Manual Feeder The manual feeder is located at the front of your printer and can only feed one sheet of print media at a time. You can use the manual feeder to make quick runs of paper types or sizes that are not currently loaded in the paper tray.
• Load letterhead face-up, with the top of the sheet entering the printer first. • If you experience problems with paper feed, turn the paper around. Using the Rear Exit The single-sheet rear exit provides a straight-through paper path to help reduce curling and potential jams.
Print Media Guidelines Selecting the right paper or other media reduces printing problems. For best print quality, try a sample of the paper or specialty media you are considering before buying large quantities. CAUTION: Your product uses a printing process that heats the print media, and heat can cause certain media to release emissions.
Media Types and Sizes Media Paper Transparencies Envelopes Labels (Paper) Index Bristol Lo a d i n g Pa p e r Size Weight A4, A5, B5, letter, 17–43 lb legal, executive, folio (64–163 g/m 16–43 lb (60–163 g/m 16–24 lb (60–90 g/m A4, letter Monarch (7 3/4), 9,...
"Software Overview" on page 43 are automatically installed—you are ready to print! If you purchased your Dell printer separately, use the Drivers and Utilities CD to install all the features described in the "Software Overview" on page 43. Use the following table to find the instructions you need for your operating system.
NOTE: Windows XP Professional requires that you have administrative access to install printer drivers on your computer. When you attached the cable and turned on the printer, the Found New Hardware Wizard appeared on your computer screen. Insert the Drivers and Utilities CD into your computer.
Using Windows 2000 With a USB or Parallel Cable When you attached the cable and turned on the printer, the Found New Hardware Wizard appeared on your computer screen. Insert the Drivers and Utilities CD, and then click Next. Select Search for a suitable driver, and then click Next.
NOTE: Depending on the software and printers already installed on your computer, your screens may vary from those in the instructions. If you are connecting the printer using a USB cable, you must install both a USB port driver and a custom print driver.
Use the default printer name (for example, Dell Laser Printer 1700) or type a unique name for your printer, and then click Next. Click Yes (recommended), and then click Finish to print a test page. After the test page prints, click Yes to close the window.
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Click Next. Click Next to complete installation. Use the default printer name (for example, Dell Laser Printer 1700) or type a unique name for your printer, and then click Next. Select Yes to print a test page, and then click Finish.
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Se tt ing U p fo r L o c a l Pr inti ng...
Plug one end of a standard category 5 Unshielded Twisted Pair (UTP) network cable into a LAN drop or hub, and the other end into the Ethernet port (the middle connector) on the back of the printer. The printer automatically adjusts for the network speed.
Plug one end of the printer power cord into the socket at the back of the printer and the other end into a properly grounded outlet. Turn on the printer. After the printer completes its internal tests, the Ready/Data light comes on.
Select the clients or servers, and then click Next. Select the network printer you would like to install. If you do not see your printer listed, click Update to refresh the list or click Add Printer to add a printer to the network.
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Web browser, and the printer configuration appears on the screen. Refer to your User’s Guide for more information. You can set up the Dell Printer Configuration Web Tool to send you an email when the printer needs supplies or intervention.
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S e tt i n g U p fo r N e tw or k Pr i n ti n g...
S E C T I O N 5 S o f t w a r e O v e r v i e w Dell™ Toner Management System Dell Local Printer Settings Utility Set IP Address Utility Dell Printer Software Uninstall...
Select Help to read the online Help. Printing Status Window NOTE: This application is not available with Windows NT, 98 SE, or Me, or when the printer is connected to a network. The Printing Status window displays the status of the printer (Printer Ready, Printer Offline, and Error-Check Printer) and the name of the job when you send a job to print.
This application is not available when the printer is connected to a network. Use the Dell Local Printer Settings Utility to change and save printer settings not available from the printer driver. When you change these settings, they remain in effect until you make another selection and apply it, or until you restore the original printer settings (called factory default settings).
Select the components to uninstall, and then click Next. Click Uninstall Now. Click OK when the uninstall is complete. Click Start Programs or All Programs Dell Printers Dell Laser Printer 1700. Select Dell Printer Software Uninstall. Select the components to uninstall, and then click Next.
Web browser, and the printer configuration appears on the screen. Refer to your User’s Guide for more information. You can set up the Dell Printer Configuration Web Tool to send you an email when the printer needs supplies or intervention.
Basic Problems Use the following tables to find solutions for printing problems you encounter. If you cannot fix the problem, contact Dell at support.dell.com. You may have a printer part that requires cleaning or replacement by a service technician. Problem...
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• The toner cartridge may be out of toner. Replace the cartridge. See “Replacing the Toner Cartridge” on page 54 for more information. • You may have a software error. Try turning the printer off and back on. Contact Dell at support.dell.com.
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• If you can print a menu settings page, the problem is in the computer or the software program. • If you cannot print a menu settings page, contact Dell at support.dell.com. Make sure the printer cover is closed.
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The Load Paper light is on, even though there is paper loaded in the 250-sheet or 550-sheet tray. Paper is jammed in the printer. For information on solving print quality problems, refer to your User’s Guide. What to do Make sure the tray is pushed all the way in.
Extended light exposure can cause print quality problems. Open the front cover by pressing the button on the left side of the printer and lowering the cover. Remove the toner cartridge: Press the button on the base of the toner cartridge assembly.
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Pull the toner cartridge up and out using the handle. Unpack the new toner cartridge. Rotate the cartridge in all directions to distribute the toner. Trou ble sho oting...
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Install the new toner cartridge by aligning the white rollers on the toner cartridge with the white arrows on the tracks of the imaging drum and pushing the toner cartridge in as far as it will go. The cartridge clicks into place when correctly installed. Close the front cover.
Extended light exposure can cause print quality problems. Open the front cover by pressing the button on the left side of the printer and lowering the cover. Pull the toner cartridge assembly out of the printer by pulling on the toner cartridge handle.
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NOTE: Do not press the button on the toner cartridge assembly. Place the toner cartridge assembly on a flat, clean surface. Remove the toner cartridge: Press the button on the base of the toner cartridge assembly. Pull the toner cartridge up and out using the handle. Unpack the new imaging drum.
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The cartridge clicks into place when correctly installed. Install the toner cartridge assembly into the printer by aligning the green arrows on the guides of the toner cartridge assembly with the green arrows on the tracks in the printer and pushing the toner cartridge assembly in as far as it will go.
Close the front cover. Clearing Paper Jams When a paper jam occurs, the printer stops and the operator panel’s Paper Jam and Continue lights come on. Press and release Continue twice quickly to display the specific secondary error paper jam light sequence. Refer to your User’s Guide for more information.
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Open the front cover and remove the toner cartridge assembly. NOTICE: Do not leave the toner cartridge assembly exposed to direct light for an extended period of time. Extended light exposure can cause print quality problems. Remove any jams in the area behind the toner cartridge assembly. Trou ble sho oting...
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Lift the flap at the front of the printer and remove any jams beneath the flap. Open the rear exit and remove any jams. After you have cleared the jams, reinstall the toner cartridge assembly, make sure all printer covers and trays are closed, and then press Continue to resume printing.
Automated Order-Status Service To check on the status of any Dell products that you have ordered, you can go to support.dell.com, or you can call the automated order-status service. A recording prompts you for the information needed to locate and report on your order. See "Contacting Dell" on page 65 for the telephone number to call for your region.
NOTE: Toll-free numbers are for use within the country for which they are listed. When you need to contact Dell, use the electronic addresses, telephone numbers, and codes provided in the following table. If you need assistance in determining which codes to use, contact a local or an international operator.
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Employee Purchase Program (EPP) Customers Dell Sales Dell Outlet Store (Dell refurbished computers) Software and Peripherals Sales Spare Parts Sales Extended Service and Warranty Sales Dell Services for the Deaf, Hard-of-Hearing, or Speech-Impaired Anguilla General Support Antigua and Barbuda General Support...
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Tech Support Fax Customer Care Fax Aruba General Support Australia (Sydney) E-mail (Australia): au_tech_support@dell.com International Access Code: 0011 E-mail (New Zealand): nz_tech_support@dell.com Country Code: 61 Home and Small Business City Code: 2 Government and Business Preferred Accounts Division (PAD) Customer Care...
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Customer Technical Support (Penang, Malaysia) Country Code: 673 Customer Service (Penang, Malaysia) Transaction Sales (Penang, Malaysia) Canada (North York, Ontario) Online Order Status: www.dell.ca/ostatus International Access Code: 011 AutoTech (automated technical support) TechFax Customer Care (Home Sales/Small Business) Customer Care (med./large business, government) Technical Support (Home Sales/Small Business) Technical Support (med./large bus., government)
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General Support Chile (Santiago) Sales, Customer Support, and Technical Support Country Code: 56 City Code: 2 China (Xiamen) Tech Support website: support.ap.dell.com/china Country Code: 86 Tech Support E-mail: cn_support@dell.com City Code: 592 Tech Support Fax Home and Small Business Technical Support...
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General Support Dominican Republic General Support Ecuador General Support El Salvador General Support Contacti ng Dell Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers 02 2186 27 27 02 2186 27 11...
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Gold Technical Support Switchboard Sales Grenada General Support Guatemala General Support Guyana General Support Contacti ng Dell Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers 06103 766-7200 0180-5-224400 06103 766-9570 06103 766-9420...
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Switchboard Corporate Technical Support Customer Care Switchboard Jamaica General Support (dial from within Jamaica only) Contacti ng Dell Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers 02 577 826 90 02 696 821 14...
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Technical Support (Dimension™ and Inspiron™) Technical Support outside of Japan (Dimension and Inspiron) Technical Support (Dell Precision™, OptiPlex™, and Latitude™) Technical Support outside of Japan (Dell Precision, OptiPlex, and Latitude) Technical Support (Axim™) Technical Support outside of Japan (Axim) Faxbox Service...
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Technical Support International Access Code: 00 Customer Service Country Code: 60 Transaction Sales City Code: 4 Corporate Sales Contacti ng Dell Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers 512 728-4093 512 728-3619...
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Country (City) International Access Code Country Code City Code New Zealand E-mail (New Zealand): nz_tech_support@dell.com International Access Code: 00 E-mail (Australia): au_tech_support@dell.com Country Code: 64 Home and Small Business Government and Business Sales Nicaragua General Support Norway (Lysaker) Website: support.euro.dell.com...
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International Access Code: 00 E-mail: swe_support@dell.com Country Code: 46 E-mail Support for Latitude and Inspiron: Swe-nbk_kats@dell.com City Code: 8 E-mail Support for OptiPlex: Swe_kats@dell.com E-mail Support for Servers: Nordic_server_support@dell.com Technical Support Relational Customer Care Home/Small Business Customer Care Employee Purchase Program (EPP) Support...
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Country (City) International Access Code Country Code City Code U.K. (Bracknell) Website: support.euro.dell.com International Access Code: 00 Customer Care website: support.euro.dell.com/uk/en/ECare/Form/Home.asp Country Code: 44 City Code: 1344 E-mail: dell_direct_support@dell.com Technical Support (Corporate/Preferred Accounts/PAD [1000+ employees]) Technical Support (direct/PAD and general)
S E C T I O N 8 A p p e n d i x Limited Warranties and Return Policy Dell Inc. Ink and Toner Cartridges Limited Warranties Dell Software License Agreement...
Limited Warranties and Return Policy Dell-branded hardware products purchased in the U.S. or Canada come with either a 90-day, one-year, two-year, three-year, or four-year limited warranty. To determine which warranty came with your hardware product(s), see your packing slip or invoice. The following sections describe the limited warranties and return policy for the U.S., the limited warranties and return policy for Canada, and the manufacturer guarantee for Latin America and the Caribbean.
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The limited warranty begins on the date of the packing slip or invoice. The warranty period is not extended if we repair or replace a warranted product or any parts. Dell may change the availability of limited warranties, at its discretion, but any changes will not be retroactive.
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We are not responsible for lost or corrupted data. What if I purchased a service contract? If your service contract is with Dell, service will be provided to you under the terms of the service agreement. Please refer to that contract for details on how to obtain service.
"Total Satisfaction" return policy for most products that you, the end-user customer, purchase directly from Dell. Under this policy, you may return to Dell products that you purchased directly from Dell for a credit or a refund of the purchase price paid, less shipping and handling and applicable return fees as follows:...
You must ship the products to Dell within five (5) days of the date that Dell issues the Credit Return Authorization Number. You must also return the products to Dell in their original packaging, in as-new condition along with any media, documentation, and all other items that were included in the original shipment, prepay shipping charges, and insure the shipment or accept the risk of loss or damage during shipment.
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The limited warranty begins on the date of the packing slip or invoice. The warranty period is not extended if we repair or replace a warranted product or any parts. Dell may change the terms and availability of limited warranties, at its discretion, but any changes will not be retroactive (that is, the warranty terms in place at the time of purchase will apply to your purchase).
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90-day limited warranty and the first year of all other limited warranties, we will repair any Dell-branded hardware products returned to us that prove to be defective in materials or workmanship. If we are not able to repair the product, we will replace it with a comparable product that is new or refurbished.
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What if I purchased a service contract? If your service contract is with Dell, service will be provided to you under the terms of the service contract. Please refer to that contract for details on how to obtain service. Dell's service contracts can be found online at www.dell.ca or by calling Customer Care at 1-800-847-4096.
While Dell offers a wide selection of software and peripheral products, we do not specifically test or guarantee that all of the products we offer work with any or all of the various models of Dell computers, nor do we test or guarantee all of the products we sell on the hundreds of different brands of computers available today.
If you are an end-user customer who bought Dell Software and Peripherals products directly from a Dell company, you may return Dell Software and Peripherals products that are in as-new condition to Dell up to 30 days from the date on the packing slip or invoice for a refund of the product purchase price if already paid. This refund will not include any shipping and handling charges shown on your packing slip or invoice;...
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Guarantee will be the end user’s sole and exclusive remedy against Dell or any of its affiliates, and neither Dell nor any of its affiliates shall be liable for loss of profit or contracts, or any other indirect or consequential loss arising from negligence, breach of contract, or howsoever.
Dell. You must first call our toll-free number to get your return authorization. In the U.S., call 1-800-822-8965; in Canada, call 1-800-387-5757. If we are not able to replace the product because it has been discontinued or is not available, we will either replace it with a comparable product or reimburse you for the cartridge purchase cost, at Dell’s sole option.
Mexico, call 001-877-533-6230; in Puerto Rico, call 1-877-839-5123. In cases in which either the production of the cartridge has been discontinued or the cartridge is not available, Dell reserves the right, at its sole discretion, to choose between replacing it by a similar product or reimbursing you for the purchase cost.
Software. If you are a commercial customer of Dell or a Dell affiliate, you hereby grant Dell, or an agent selected by Dell, the right to perform an...
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The entire liability of Dell and its suppliers, and your exclusive remedy, shall be (a) return of the price paid for the Software or (b) replacement of any disk not meeting this warranty that is sent with a return authorization number to Dell, at your cost and risk.
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This agreement is binding on successors and assigns. Dell agrees and you agree to waive, to the maximum extent permitted by law, any right to a jury trial with respect to the Software or this agreement.