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Acer Veriton X4620G Service Manual
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Acer Veriton X4620G Service Manual

Acer veriton x4620g desktop service guide
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Acer
Veriton X6620G
Service Guide
PRINTED IN TAIWAN

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Summary of Contents for Acer Veriton X4620G

  • Page 1 Acer Veriton X6620G Service Guide PRINTED IN TAIWAN...

  • Page 2: Revision History

    Revision History Please refer to the table below for the updates made on this service guide. Date Version Remark 4/19/2012 V1.0 First Release...
  • Page 3 Copyright Copyright © 2012 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
  • Page 4 Disclaimer The information in this guide is subject to change without notice. Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose.
  • Page 5 Conventions The following conventions are used in this manual: SCREEN Denotes actual messages that appear on screen. MESSAGES NOTE Gives additional information related to the current topic. WARNING Alerts you to any physical risk or system damage that might result from doing or not doing specific actions.

  • Page 6: Fru Information

    Service Guide Coverage This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability).

  • Page 7: Table Of Contents

    Table of Contents System Tour Features Block Diagram System Components Front Panel Rear Panel Hardware Specifications and Configurations Power Management Function(ACPI support function) System Utilities CMOS Setup Utility Entering CMOS setup Navigating Through the Setup Utility Main System Disassembly and Assembly Disassembly Requirements Pre-disassembly Procedure Removing the Side Panel...
  • Page 8 Reinstalling the Optical Drive Reinstalling the Processor Reinstalling the Heat Sink Fan Assembly Reinstalling the Front Bezel Reinstalling the Side Panel System Troubleshooting Hardware Diagnostic Procedure System Check Procedures Power System Check System External Inspection System Internal Inspection Beep Codes Checkpoints BIOS Recovery Jumper and Connector Information...

  • Page 9: System Tour

    Chapter 1 System Tour Features Below is a brief summary of the computer’s many feature: NOTE: The features listed in this section is for your reference only. The exact configuration of the system depends on the model purchased. Operating System Microsoft Windows 7 Professional 64-bit •...

  • Page 10: Hard Disk Drive

    1 GB to 16GB Max memory support(using 4Gb tech). • DDR3 1.5V 1333/1600. • Design Criteria: • Should meet Intel Ivy Bridge/ Sandy Bridge Family design guide. • Support 1.5V DIMM. • Dual channel should be enabled always when plug-in 2 same memory size DDRIII memory •...

  • Page 11: Usb Ports

    Controller: Q77: Intel 82579LM Gbt LAN controller/PHY for VX6 series. • RJ-45 Back panel port with Link/Activity LEDs. • Support Wake up on LAN function, including from S3,S4,S5,G3->S5, power button off (non-ACPI OS). • Can support 4KV surge for China (option, default not). •...

  • Page 12: System Bios

    Rear I/O connectors 1 x PS2 Keyboard connector • 1 x PS2 Mouse connector • 1 x DVI-I port • 2 x Display ports • 1 x COM port • 1 x RJ45 LAN connector + Dual USB2.0 • 1 x Dual USB 3.0 connector (2 ports) •...

  • Page 13: Power Supply

    Power supply Maximum power rating should satisfy the minimal requirement of system spec. • Protection circuits are required on over voltage, short circuit, over current,and over power protection. • Safety and EMI certification is required as system certification. • Quotation required on non-PFC 110/220V manual switch, PFC 220V, full range, and Energy Start 5.0 •...

  • Page 14: Block Diagram

    Block Diagram Chapter 1...

  • Page 15: System Components

    System Components This section is a virtual tour of the system’s interior and exterior components. Front Panel Component Component Acer logo CF I/II (CompactFlash Type I/II) slot Optical drive button XD(XD-Picture)/SD(Secure Digital)/PRO slot Optical drive LAN activity indicator USB 2.0 ports HDD activity indicator USB 3.0 ports Recover jack and indicator...

  • Page 16: Rear Panel

    Rear Panel Component Component Fan aperture Expansion slot(graphics card ect.) PS2 keyboard connector line-in jack DVI-D port Serial port DP port Parallel port USB 3.0 ports RJ45 LAN port USB 2.0 ports Serial port Line-out jack PS2 mouse connector Microphone jack Power connector Chapter 1...

  • Page 17: Hardware Specifications And Configurations

    Hardware Specifications and Configurations Processor Item Specification Processor Type Intel Ivy Bridge/ Sandy Bridge Processor Socket Type Intel Socket LGA 1155 pin 1333 MHz Minimum operating speed 0 MHz (If Stop CPU Clock in Sleep State in BIOS Setup is set to Enabled.) BIOS Item Specification...

  • Page 18: Memory Combinations

    Memory Combinations Slot Memory Total Memory Slot 1 1GB/2GB/4GB 1G ~4GB Slot 2 1GB/2GB/4GB 1G ~4GB Slot 3 1GB/2GB/4GB 1G ~4GB Slot 4 1GB/2GB/4GB 1G ~4GB Maximum System Memory Supported 1G~16GB System Memory Item Specification Memory slot number 4 slot Support Memory size per socket 1GB/2GB/4GB Support memory type...

  • Page 19: Sata Interface

    SATA Interface Item Specification SATA controller Intel Q77 Number of SATA channel SATA X4(6Gb/s*2SATAIII and 3Gb/s*2SATAII) Support mode RAID/AHCI/IDE mode option USB Port Item Specification Universal HCI USB 3.0/2.0/1.1 USB Class Support legacy keyboard for legacy mode USB Connectors Quantity Ports Quantity: 14 •...

  • Page 20: Power Management Function(Acpi Support Function)

    Power Management Function(ACPI support function) Device Standby Mode Independent power management timer for hard disk drive devices(0-15 minutes,time step=1minute). • Hard Disk drive goes into Standby mode(for ATA standard interface). • Disable V-sync to control the VESA DPMS monitor. • Resume method:device activated (keyboard for DOS, keyboard &mouse for Windows.

  • Page 21: System Utilities

    Chapter 2 System Utilities CMOS Setup Utility CMOS setup is a hardware configuration program built into the system ROM, called the complementary metal- oxide semiconductor (CMOS) Setup Utility. Since most systems are already properly configured and optimized, there is no need to run this utility. You will need to run this utility under the following conditions. When changing the system configuration settings •...

  • Page 22: Entering Cmos Setup

    Entering CMOS setup Turn on the server and the monitor. If the server is already turned on, close all open applications, then restart the server. During POST, press Delete. If you fail to press Delete before POST is completed, you will need to restart the server. The Setup Main menu will be displayed showing the Setup’s menu bar.

  • Page 23: Main

    Main The Setup Main menu includes the following main setup categories. Parameter Description System BIOS Version Version number of the BIOS setup utility. Build Date Date when the BIOS setup utility was built Processor Type of CPU installed on the system. Core Frequency Core speed of the CPU installed on the system.
  • Page 24 Advanced Parameter Description Miscellaneous Press Enter to access the Miscellaneous submenu Advanced Chipset Configuration Press Enter to access the Advanced Chipset Configuration submenu Integrated Peripherals Press Enter to access the Integrated Peripherals submenu PC Health Status Press Enter to access the PC Health Status submenu Chapter 2...
  • Page 25 Miscellaneous Parameter Description Option AHCI Port1/2/3/4 Displays the status of auto detection of the AHCI device. Clock to All DIMM/ This item allows you to enable or disable the Clock to all DIMM/PCI/PCIE. Enabled PCI/PCIE Disabled Spread Spectrum If you enable spread spertrum, it can significantly reduce the EMI (Electro- Enabled Magneticinterface) generated by the system and voltage according to its Disabled...

  • Page 26: Advanced Chipset Configuration

    Advanced Chipset Configuration Intel EIST This item allows users to enable or disable the EIST (Enhanced Intel Enabled SpeedStep technology). Disabled Intel Turbo Boost This item allows users to enable or disable the Intel Turbo Boost. Enabled Disabled Intel AES-NI Enables or disables Advanced Encryption Standard New Instructions Enabled (AES-NI).

  • Page 27: Integrated Peripherals

    Integrated Peripherals Parameter Description Option Onboard SATA Controller Enables or disables the onboard SATA controller. Enabled Disabled Onboard SATA Mode Select an operating mode for the onboard SATA. Native IDE RAID AHCI Onboard USB Controller Enables or disables the onboard USB controller. Enabled Disabled Legacy USB Support...
  • Page 28 Parameter Description Option Parallel Port Mode Use this item to select the parallel port mode. You can select Normal Normal (StandardParallel Port), ECP (Extended Capabilities Port), EPP (Enhanced Parallel Port), orBpp (Bi-Directional Parallel Port). EPP+ECP Parallel Port IRQ Use this item to assign IRQ to the parallel port. IRQ5 IRQ7 Chapter 2...

  • Page 29: Pc Health Status

    PC Health Status Parameter Description Option System Shutdown This item enables or disables you to set the shutdown temperature of 0°C Temperature the System. Disabled CPU Shutdown Temperature This item enables or disables you to set the shutdown temperature of 0°C the CPU.
  • Page 30 Smart Fan Configuration Parameter Description Option CPU Fan Mode Setting Enabled/disabled CPU Fan Mode Setting Enabled Disabled System Fan Mode Setting Enabled/disabled system Fan Mode Setting Enabled Disabled Chapter 2...
  • Page 31 Power Parameter Description Option ACPI Aware OS Enables or disables the Advanced Configuration and Power Management (ACPI) function. ACPI Suspend Mode Select an ACPI state. S3 (STR) S1 (POS) Deep Power Off Mode Select the Deep power off Mode Enabled Disabled Power On by RTC Alarm Enables or Disables to wake up the system by RTC Alarm Function...
  • Page 32 Security Parameter Description Option Supervisor Password This item indicates whether a supervisor password has been set. If the password has been installed, Installed displays. If not, Not Installed displays. User Password This item allows you to change user password. HDD Password This item indicates whether a HDD password has been set.
  • Page 33 Setting a supervisor password Use the up/down arrow keys to select Change Supervisor Password menu then press Enter. A password box will appear. Type a password then press Enter. The password may consist up to six alphanumeric characters (A-Z, a-z, 0-9) Retype the password to verify the first entry then press Enter again.

  • Page 34: Boot Options

    Boot Options 1st/2nd/3rd/4th/5th Boot Specifies the boot order from the available devices. Device Hard Disk CD^DVD Removable Device EFI Device Priority Press Enter to access the EFI Device Priority submenu and specify the boot device priority sequence from available EFI devices. Hard Disk Drive Priority Press Enter to access the Hard Disk Drive Priority submenu and specify the boot device priority sequence from available hard drives.
  • Page 35 Exit Parameter Description Save & Exit Setup When you have completed the system configuration changes, select this option to leave the BIOS Setup Utility and reboot the computer, so the new system configuration parameters can Save & Exit Setup Enter take effect.

  • Page 36: System Disassembly And Assembly

    Chapter 3 System Disassembly and Assembly This chapter contains step-by-step procedures on how to disassemble and assembly the desktop computer for maintenance and troubleshooting. Disassembly Requirements To disassemble the computer, you need the following tools: Wrist grounding strap and conductive mat for preventing electrostatic discharge •...

  • Page 37: Pre-Disassembly Procedure

    Pre-disassembly Procedure Before proceeding with the disassembly procedure, perform the steps listed below: Turn off the system and all the peripherals connected to it. Unplug the power cord from the power outlets. Unplug the power cord from the system. Unplug all peripheral cables from the system. Place the system unit on a flat, stable surface.

  • Page 38: Removing The Side Panel

    Removing the Side Panel Remove the three screws located on the rear edge of the side panel. Slide the side panel toward the back of the chassis until the tabs on the cover disengage with the slots on the chassis. Lift the side panel away from the server and put it aside for reinstallation later.

  • Page 39: Removing The Front Bezel

    Removing the Front Bezel Release the front bezel from the chassis interior. Pull the bezel away from the chassis. Chapter 3...

  • Page 40: Removing The Heat Sink Fan Assembly

    Removing the Heat Sink Fan Assembly WARNING:The heat sink becomes very hot when the system is on. NEVER touch the heat sink with any metal or with your hands. Use a long-nosed screwdriver to loosen the four screws on the heat sink, in the order as shown below. Note :CPU Fan has been highlighted with the yellow circle as above image shows.Please detach the CPU Fan and follow local regulations for disposal.
  • Page 41 Lay down the heat sink fan assembly, in an upright position, on top of the optical drive, as shown below, then disconnect the fan cable from the mainboard. Remove the heat sink fan assembly from the chassis then lay it down in an upright position—with the thermal patch facing upward.

  • Page 42: Removing The Processor

    Removing the Processor IMPORTANT:Before removing a processor from the mainboard, make sure to create a backup file of all important data. Release the load lever(1). Lift the load lever and load plate to the fully open, upright position (2) and (3). Chapter 3...
  • Page 43 Pull out the processor from the socket. IMPORTANT: If you are going to install a new processor, note the arrow on the corner to make sure the processor is properly oriented over the socket. Chapter 3...

  • Page 44: Removing The Optical Drive

    Removing the Optical Drive Disconnect the SATA (1) and power (2) cables from the rear of the optical drive. Disconnect the other end of the SATA cable from the mainboard. Chapter 3...
  • Page 45 Slide lock handle toward the left until the lock handle no removing as show below. Pull the drive out of the drive bay. Chapter 3...

  • Page 46: Removing The Hard Disk Drive

    Removing the Hard Disk Drive Disconnect the SATA (1) and power (2) cables from the rear of the optical drive. Disconnect the other end of the SATA cable from the mainboard. Chapter 3...
  • Page 47 Slide the HDD module out of the HDD-ODD bracket. Detach the HDD. Use a hand to open out the HDD bracket until the hook of HDD bracket away from the HDD screw bore. then use other hand to take out the HDD module. Chapter 3...

  • Page 48: Removing The Hdd-Odd Bracket

    Removing the HDD-ODD Bracket. Remove the screw that secures the HDD-ODD bracket to the power supply. Remove the two screws that secures the HDD-ODD bracket to the chassis. Chapter 3...
  • Page 49 Lift the bracket up and turn it over. Release the power cables from the metal clip. Chapter 3...

  • Page 50: Removing The Com Port Cable And Printer Port Cable

    Removing the COM2 Port Cable and Printer Port Cable Remove the COM2 port cable. Disconnect the COM2 port cable from motherboard. Remove the two screws that secure the COM2 cable to the chassis. Pull the COM2 port cable form the chassis. Chapter 3...
  • Page 51 Remove the printer port cable. Disconnect the printer port cable from motherboard. Remove the two screws that secure the print cable to the chassis. Pull the printer port cable from the chassis. Chapter 3...

  • Page 52: Removing The Wireless Lan Card

    Removing the Wireless LAN Card Remove the two screws that secures the card to the chassis. Lift the guard card hook to the fully open. Chapter 3...
  • Page 53 Gently pull the card to remove it from the mainboard. Note: Circuit boards >10 cm² has been highlighted with the yellow rectangle as above image shows. Please detach the Circuit boards and follow local regulations for disposal. Chapter 3...

  • Page 54: Removing The Vga Card

    Removing the VGA Card Push to open the expansion slot lock in the direction indicated. Gently pull the card to remove it from the mainboard. Note: Circuit boards >10 cm² has been highlighted with the yellow rectangle as above image shows. Please detach the Circuit boards and follow local regulations for disposal.

  • Page 55: Removing The Memory Modules

    Removing the Memory Modules IMPORTANT:Before removing any DIMM from the memory board, make sure to create a backup file of all important data. Press to open the holding clips (1) securing the memory module. Gently pull the memory module upward (2) to remove it from the DIMM1 slot. Note: Circuit boards >10 cm²...

  • Page 56: Removing The Power Supply

    Removing the Power Supply Disconnect the 4-pin and 24-pin power supply cables from the mainboard. Squeeze on the retaining latch (1) attached to the cable end of the connector. Grasp the cable end of the connector and pull it straight up (2). Remove the screw that secures the power supply to the chassis.
  • Page 57 Remove the two screws that secure the power supply to the rear panel. Lift the power supply module out of the chassis. Chapter 3...

  • Page 58: Removing The System Fan

    Removing the System Fan Disconnect system FAN cable from main board connector. Release the system fan from the metal clip. Chapter 3...
  • Page 59 Remove the four screws that secure the system fan to the chassis. Remove the system fan from chassis. Note :System fan has been highlighted with the yellow rectangle as above image shows.Please detach the system fan and follow local regulations for disposal. Chapter 3...

  • Page 60: Removing The Mainboard

    Removing the Mainboard Disconnect the power switch cable from the mainboard. Disconnect the OBR cable and intrusion Alarm cable from the mainboard. Chapter 3...
  • Page 61 Disconnect the USB3.0 cable from the mainboard. Disconnect the USB2.0 cable, card reader cable,internal speaker cable and front audio cable from the mainboard. Release internal speaker cable and front audio cable from the plastic clip. Chapter 3...
  • Page 62 Remove the six screws that secure the mainboard to the chassis. Note: Circuit boards >10 cm² has been highlighted with the yellow rectangle as above image shows. Please detach the Circuit boards and follow local regulations for disposal. Lift the board from the chassis. Chapter 3...
  • Page 63 Remove the RTC battery. Note:RTC battery has been highlighted with the yellow circle as above image shows.Please detach the RTC battery and follow local regulations for disposal. Punching in IO Shield then you can remove it. Chapter 3...

  • Page 64: Removing The Internal Speaker

    Removing the Internal Speaker Remove the screw that secure the internal speaker to the chassis. Remove the speaker out of chassis. Chapter 3...

  • Page 65: Removing The Power Switch,Obr And Led Cable Assembly

    Removing the Power Switch,OBR and LED Cable Assembly Release these cables from metal clip. Release the locking tabs from the chassis interior(1),then Pull the OBR and LED cable assembly from the chassis(2). Chapter 3...
  • Page 66 Release the cable away from metal clip. Release the locking tabs from the chassis interior(1) and Pull the power button assembly from the chassis(2). Chapter 3...

  • Page 67: Removing The Usb/ Front I/O Assembly And Card Reader Board

    Removing the USB/Front I/O Board Assembly and Card Reader Board Removing the screw that secure the USB board/front I/O board assembly and card reader board to chassis. Pull the USB board/front I/O board assembly and card reader board from chassis. Chapter 3...
  • Page 68 Remove the card reader board. Remove the two screws that secure the card reader board to the bracket. Pull the card reader board out of the bracket. Note: Circuit boards >10 cm² has been highlighted with the yellow rectangle as above image shows. Please detach the Circuit boards and follow local regulations for disposal.
  • Page 69 Remove the front I/O board. Remove the two screws that secure the I/O board to the bracket. Pull the I/O board out of the bracket. Note: Circuit boards >10 cm² has been highlighted with the yellow rectangle as above image shows. Please detach the Circuit boards and follow local regulations for disposal.

  • Page 70: Removing The Intrusion Alarm Cable Assembly

    Removing the Intrusion Alarm Cable Assemby Removing the two screws from the chassis. Release the intrusion alarm assembly from the chassis. Chapter 3...

  • Page 71: Assembly Requirements

    Assembly Requirements To assemble the computer, you need the following tools: Wrist grounding strap and conductive mat for preventing electrostatic discharge • Flat-blade screwdriver • Philips screwdriver • Hex screwdriver • Plastic flat-blade screwdriver • Plastic tweezers • NOTE: The screws for the different components vary in size. During the assembly process, group the screws with the corresponding components to avoid mismatch when putting back the components.

  • Page 72: Assembly Procedure

    Assembly Procedure Before proceeding with the assembly procedure, perform the steps listed below: Turn off the system and all the peripherals connected to it. Unplug the power cord from the power outlets. Unplug the power cord from the system. Unplug all peripheral cables from the system. Place the system unit on a flat, stable surface.

  • Page 73: Romoving The Side Panel

    Removing the Side Panel Remove the four screws located on the rear edge of the side panel. Slide the side panel toward the back of the chassis until the tabs on the cover disengage with the slots on the chassis. Lift the side panel away from the server and put it aside for reinstallation later.

  • Page 74: Romoving The Front Bezel And The Odd Bracket

    Remove the Front Bezel and the ODD Bracket Remove the front panel.(Refer to “Removing the Front Bezel” on page 31) Remove the ODD bracket. Remove the two screws. Pull the ODD bracket from the chassis. Chapter 3...

  • Page 75: Romoving The Outside Connector Slice

    Remove Outside Connect Slice Punching in PCI Shelf slice then you can remove it. At the same time, punching in the COM2 port and print cover on rear plate of the chassis then you can remove it. Reinstalling the Internal Speaker Insert hook of one end internal speaker into chassis, then fix the screw of other end internal speaker.

  • Page 76: Reinstalling The I/O Shielding

    Reinstalling the I/O Shielding Install I/O shielding into chassis. Chapter 3...

  • Page 77: Reinstalling The Mainboard

    Reinstalling the MainBoard Slide the mainboard into the chassis, with the I/O ports of the mainboard extruding from their port holes, then lower the mainboard in place. Make sure the screw holes on the main board are aligned with those on the chassis. Secure the mainboard with six screws.
  • Page 78 Install the retention clip to chassis,then insert the front audio cable and internal speaker cable into the plastic clip. Connect the USB2.0 cable, card reader cable,internal speaker cable and front audio cable to the mainboard connectors. Connect the USB3.0 cable to the mainboard connectors. Chapter 3...
  • Page 79 Connect the OBR cable and intrusion Alarm cable to the mainboard connectors. Connect the power switch cable to the mainboard connectors. Chapter 3...

  • Page 80: Reinstalling The System Fan

    Reinstalling the System Fan Install the system fan to chassis. Secure the system fan to the chassis using four screws . Chapter 3...
  • Page 81 Connect system FAN cable to main board connector. Insert the system fan cable to the metal clip. Chapter 3...

  • Page 82: Reinstalling The Power Supply

    Reinstalling the Power Supply Install the power supply module into the chassis. Secure the power supply to the rear panel using three screws. Chapter 3...
  • Page 83 Secure the power supply to the chassis using one screw. Connect the ATX 24Pin Power cable and ATX 4Pin Power cable to main board connector. Chapter 3...

  • Page 84: Reinstalling The Memory

    Reinnstalling the Memory Open the holding clips on both sides of the DIMM slot outward. Insert the memory module into the DIMM1 slot (1) and then press it down until it clicks into place (2). Chapter 3...
  • Page 85 If a second memory module is available, install it in the DIMM2 slot by repeating step 1. NOTE: Install memory rule as table shown below. DIMM1 DIMM3 DIMM2 DIMM4 Remark:A and B show different size of memory, size:A>B Chapter 3...

  • Page 86: Reinstalling The Vga Card

    Reinstalling the VGA Card Push to open the expansion slot lock in the direction indicated. Position the expansion board over the PCIE16X 1 slot, making sure the card guide is aligned with the slot guide on the chassis. Insert the expansion card properly connector into PCIE16X 1 slot . Chapter 3...
  • Page 87 Insert the expansion board properly until that expansion slot lock locks into place in the direction indicated. Chapter 3...

  • Page 88: Reinstalling The Wireless Lan Card

    Reinstalling the Wireless LAN Card Position the expansion board over the PCIEX 1 slot, making sure the card guide is aligned with the slot guide on the chassis. Insert the expansion card properly connector into PCIEX 1 slot . Close the guard card hook. Chapter 3...
  • Page 89 Secures the guard card hook to the chassis using two screws. Chapter 3...

  • Page 90: Reinstalling The Printer Port Cable And Com2 Port Cable

    Reinstalling the Printer Port Cable and COM2 Port Cable Install the printer port cable. Push the printer port cable to the chassis. Secure the print cable to the chassis using two screws. Connect the printer port cable to motherboard connector. Chapter 3...
  • Page 91 Install the COM2 port cable. Push the COM2 port cable to the chassis. Secure the COM2 cable to the chassis using two screws. Connect the COM2 port cable from motherboard connector. Chapter 3...

  • Page 92: Reinstalling The Hdd-Odd Bracket

    Reinstalling the HDD-ODD Bracket. Insert the power cables into the metal clip. Install the HDD-ODD bracket into the chassis. Chapter 3...
  • Page 93 Secure the HDD-ODD bracket to the chassis using two screws. Secure the HDD-ODD bracket to the power supply using one screw. Chapter 3...

  • Page 94: Reinstalling The Hard Disk Drive

    Reinstalling the Hard Disk Drive Take 1pc HDD bracket and the hook of HDD bracket as below shown. Open out the HDD bracket and install the HDD into HDD bracket, Make sure four holes of HDD are aligned with the hook of HDD bracket. Chapter 3...
  • Page 95 Slide the HDD module into the HDD-ODD bracket. Connect the SATA (1) and power (2) cables to the rear of the optical drive. Connect the other end of the SATA cable from the mainboard. Chapter 3...

  • Page 96: Reinstalling The Optical Drive

    Reinstalling the Optical Drive Slide the optical drive into the HDD-ODD bracket. Slide lock handle toward the right until the lock handle no removing as show below. Chapter 3...
  • Page 97 Connect the SATA (1) and power (2) cables to the rear of the optical drive. Disconnect the other end of the SATA cable from the mainboard. Chapter 3...

  • Page 98: Reinstalling The Processor

    Reinstalling the Processor Release the load lever. Lift the load lever and load plate to the fully open, upright position (1) and (2). Chapter 3...
  • Page 99 Gently put the processor to the socket. Close the retention plate(1) and the load lever(2) to its latch(3). Chapter 3...
  • Page 100 IMPORTANT: If you are going to install a new processor, note the arrow on the corner to make sure the processor is properly oriented over the socket. Chapter 3...

  • Page 101: Reinstalling The Heat Sink Fan Assembly

    Reinstalling the Heat Sink Fan Assembly Connect the cooler cable to the main board connector. Position the heat sink fan assembly on top of the processor, making sure the screws are aligned with the screw holes on the main board. Chapter 3...
  • Page 102 Secure the heat sink fan assembly to the screw holes on the main board using four screws. Chapter 3...

  • Page 103: Reinstalling The Front Bezel

    Reinstalling the Front Bezel Insert the tabs on the front bezel into the notches (1) on the left side of the chassis and attach the front bezel (2) in the direction indicated. Make sure the front bezel retention tabs are securedly fastened to the chassis interior. Chapter 3...

  • Page 104: Reinstalling The Side Panel

    Reinstalling the Side Panel Push the side panel toward the front of the chassis until it is firmly closed. Secure the side panel to the rear edge of the chassis using two screws. Chapter 3...

  • Page 105: System Troubleshooting

    Chapter 4 System Troubleshooting This chapter provides instructions on how to troubleshoot system hardware problems. Hardware Diagnostic Procedure IMPORTANT:The diagnostic tests described in this chapter are only intended to test Acer products. Non- Acerproducts, prototype cards, or modified options can give false errors and invalid systemresponses.

  • Page 106: System Check Procedures

    System Check Procedures Power System Check If the system will power on, skip this section. Refer to System External Inspection. If the system will not power on, do the following: Check if the power cable is properly connected to the system and AC source. •...

  • Page 107: Beep Codes

    Beep Codes Beep codes are used by the BIOS to indicate a serious or fatal error to the end user. Beep codes are used when an error occurs before the system video has been initialized. Beep codes will be generated by the system board speaker, commonly referred to as the PC speaker.

  • Page 108: Checkpoints

    Checkpoints A checkpoint is either a byte or word value output to I/O port 80h.The BIOS outputs checkpoints throughout bootblock and Power-On Self Test (POST) to indicate the task the system is currently executing. Checkpoint sare very useful in aiding software developers or technicians in debugging problems that occur during the pre- boot process.
  • Page 109 Checkpoint Description Restore CPUID value back into register. Give control to BIOS POST (ExecutePOSTKernel). See POST Code Checkpoints section of document for more information. System is waking from ACPI S3 state. E1-E8 EC- OEM memory detection/configuration error. This range is reserved for chipset vendors & system manufacturers.

  • Page 110: Bootblock Recovery Code Checkpoints

    Bootblock Recovery Code Checkpoints The Bootblock recovery code gets control when the BIOS determines that a BIOS recovery needs to occur because the user has forced the update or the BIOS checksum is corrupt. The following table describes the type of checkpoints that may occur during the Bootblock recovery portion of the BIOS. NOTE: Checkpoints may differ between different platforms based on system configuration.

  • Page 111: Bios Recovery

    BIOS Recovery AMIBIOS supports a "recovery flash" mode, which can be used to flash update a BIOS from the boot block. This is used to update a BIOS image without the need to boot to an operating system. The following is the process that user should follow to flash BIOS ROM.

  • Page 112: Jumper And Connector Information

    Chapter 5 Jumper and Connector Information M/B Placement Chapter 5...
  • Page 113 LABEL COMPONENTS Supports the LGA1155 socket for 2nd/3rd Generation Intel® Ivy/Sandy Bridge Processor CPU_FAN CPU cooling fan connector DIMM1~4 240-Pin DDR3 SDRAM slots (Channel A: DIMM2, DIMM4 Channel B: DIMM1, DIMM3) SYS_FAN System cooling fan connector ATX_POWER Standard 24-pin ATX power connector SATA1~2 Serial ATA 6.0Gb/s connectors USB3F...

  • Page 114: Jumper Setting

    Jumper Setting The section explains how to set jumper for correct configuration of the mainboard. Checking Jumper Settings The following illustration shows the location of the motherboard jumpers. Pin 1 is labeled. Jumper Settings Type Description Jumper Setting (default) CLR_CMOS Clear CMOS 3-pin 1-2: NORMAL...

  • Page 115: Setting Jumper

    Setting Jumper Use the motherboard jumpers to set system configuration options. Jumpers with more Than one pin are numbered. When setting the jumpers, ensure that the jumper caps are Placed on the correct pins. The illustrations show a 2-pin jumper. Whenthe jumper cap is placed on both pins, thejumper is SHORT. If you remove the jumpercap, or place the jumper cap on just one pin,the jumper is OPEN.

  • Page 116: Checking Connector

    Checking Connector Connecting Optional Devices Refer to the following for information on connecting the motherboard’s optionaldevices: F_AUDIO: Front Panel Audio Header The front panel audio header allows the user to install auxiliary front-orientedmicrophone and line-out ports for easier access. This header supports HD audio bydefault. If you want connect an AC’97 front panel audio to HD onboard headers,please set as below picture.
  • Page 117 COM2 : Onboard serial port header Connect a serial port extension bracket to this header to add a second serial port toyour system. Signal Name Function Data Carrier Detect Serial Input SOUT Serial Output Data Terminal Ready Ground Data Set Ready Request to Send Clear to Send Ring Indicator...
  • Page 118 SATA1~2: Serial ATA 6.0Gb/s connector This connector is used to support the Serial ATA devices for the highest data transferrates (6.0 Gb/s), simpler disk drive cabling and easier PC assembly. It doubles thetransfer rate of current SATA 3.0Gb/s interface. Signal Name Signal Name Ground Ground...
  • Page 119 F_USB1~3: Front Panel USB 2.0 header The motherboard has three USB2.0 headers supporting six USB 2.0 ports. Addition-ally, some computer cases have USB 2.0 ports at the front of the case. If you havethis kind of case, use auxiliary USB connector to connect the front-mounted ports tothe motherboard.

  • Page 120: Connecting Case Components

    Connecting Case Components CPU_FAN: CPU cooling FAN Power Connector Signal Name Function System Ground +12V Power +12V Sense Sensor Control CPU FAN control Chapter 5...
  • Page 121 SYS_FAN: System Cooling FAN Power Connector Signal Name Function System Ground +12V Power +12V Sense Sensor Control ATX_ POWER: ATX 24-pin Power Connector Signal Name Signal Name +3.3V +3.3V +3.3V -12V PS_ON PWR OK +5VSB +12V +12V +3.3V ATX12V: ATX 12V Power Connector Signal Name Ground Ground...
  • Page 122 Front Panel Header The front panel header (F_PANEL) provides a standard set of switch and LED headers commonly found on ATX or micro-ATX cases. Refer to the table below for information: Signal Function Signal Function GLED0 MSG LED HDD_LED Hard disk LED GLED1 MSG LED Ground...

  • Page 123: Fru (Field Replaceable Unit) List

    Chapter 6 FRU (Field Replaceable Unit) List This chapter offers the FRU (Field Replaceable Unit) list in global configuration of the Veriton X6620G desktop computer. Refer to this chapter whenever ordering the parts to repair or for RMA (Return Merchandise Authorization).

  • Page 124: Veriton X6620G Exploded Diagram

    Veriton X6620G Exploded Diagram NOTE: This section will be updated when more information becomes available. ITEM NAME Q’TY ITEM NAME Q’TY CHASSIS BEZEL TOP-PANEL Card reader PCB MODULE POWER SUPPLY HDD-SWITCH-HOLDER MOTHER BOARD SWITCH HOLDER ODD-HDD-BRAKET MODULE INTRUSSION-SWITCH LINE-CLIP RUBBER FOOT CD-ROM HDD MODULE USB PLATE...

  • Page 125: Veriton X6620G Fru List

    Veriton X6620G FRU List Exploded Category Description Part Number Diagram Item MB Kit MB Kit VX6620G Intel Q77 Intel 82579LM Acer DB.VE811.001 Logo DTX w/ IO Bracket W/O 1394 V1.0 LF Eup Lot6 Solid type capacitors Chassis Chassis HX098A for Veriton X DC.13111.00L Bezel Bezel VX420 for Veriton X, HX098, 4USB...
  • Page 126 Exploded Category Description Part Number Diagram Item NT4GC64B8HG0NF-CG (2G bit) KN.4GB03.010 AD63I1C1624EV (2G bit) KN.4GB0C.002 HU564403EP0200 (2G bit) KN.4GB0H.001 HDD SEAGATE 3.5" 7200rpm 320GB KH.32001.022 ST3320413AS(Pharaoh 6G) SATA III 16MB LF F/ W:JC45 HDD SEAGATE 3.5" 7200rpm 500GB KH.50001.022 ST3500413AS(Pharaoh 6G) SATA III 16MB LF F/ W:JC45 HDD SEAGATE 3.5"...
  • Page 127 Exploded Category Description Part Number Diagram Item 288-9E145-X03AC HD7470 2GB sDDR3 64bit VG.PCP74.702 DVI-I + HDMI LP 89D386-38200X HD7470 2GB sDDR3 64bit DVI-I VG.ECS74.702 + HDMI LP 288-AE153-A01AC HD7350 1GB DDR3 64bit DVI- VG.PCP73.502 I + HDMI AMD LP 89D386-32120X HD7350 1GB DDR3 64bit DVI-I + VG.ECS73.5L1 HDMI LP 299-1N214-X60AC 605 1GB DDR3 64bits DVII +...
  • Page 128 Exploded Category Description Part Number Diagram Item Printer port cable W/O ATX bracket of HX series PA.14000.025 chassis COM2 port cable COM2 port cable W/O ATX bracket of HX series PC.13400.043 chassis External Speaker Neosonica speaker USB 9M-20A200-000 with new SP.10600.051 acer logo Neosonica speaker USB 9M-20A200-000 with new...
  • Page 129 Exploded Category Description Part Number Diagram Item Keyboard PRIMAX PR1101U USB Black Spanish KB.USB0P.265 with new acer logo Keyboard PRIMAX PR1101U USB Black KB.USB0P.266 Portuguese with new acer logo Keyboard PRIMAX PR1101U USB Black US with KB.USB0P.267 Rupee Symbol for India with new acer logo Keyboard PRIMAX PR1101U USB Black Brazilian KB.USB0P.268 Portuguese with new acer logo...
  • Page 130 Exploded Category Description Part Number Diagram Item Keyboard PRIMAX PR1101U USB Black Danish KB.USB0P.287 with new acer logo Keyboard PRIMAX PR1101U USB Black Czech KB.USB0P.288 with new acer logo Keyboard PRIMAX PR1101U USB Black KB.USB0P.289 Romanian with new acer logo Keyboard PRIMAX PR1101U USB Black Turkish KB.USB0P.290 with new acer logo...
  • Page 131 Exploded Category Description Part Number Diagram Item Keyboard PRIMAX PR1101 PS/2 Black Spanish KB.PS20P.252 with new acer logo Keyboard PRIMAX PR1101 PS/2 Black KB.PS20P.253 Portuguese with new acer logo Keyboard PRIMAX PR1101 PS/2 Black US with KB.PS20P.254 Rupee Symbol for India with new acer logo Keyboard PRIMAX PR1101 PS/2 Black Brazilian KB.PS20P.255 Portuguese with new acer logo...
  • Page 132 Exploded Category Description Part Number Diagram Item Keyboard PRIMAX PR1101 PS/2 Black Danish KB.PS20P.274 with new acer logo Keyboard PRIMAX PR1101 PS/2 Black Czech with KB.PS20P.275 new acer logo Keyboard PRIMAX PR1101 PS/2 Black Romanian KB.PS20P.276 with new acer logo Keyboard PRIMAX PR1101 PS/2 Black Turkish KB.PS20P.277 with new acer logo...

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