Summary of Contents for Cisco CVPN3002-8E-K9 - Fast Ethernet VPN Gateway
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VPN 3002 Hardware Client User Guide Release 3.0 March 2001 Corporate Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 526-4100 Customer Order Number: OL-0874-= Text Part Number: OL-0874-01...
C O N T E N T S Table of contents Preface About this manual ................xi Additional documentation .
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Contents—Table of contents 5 Servers Configuration | System | Servers ............. . . 5-1 Configuration | System | Servers | DNS .
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Contents—Table of contents Configuration | System | Events | Syslog Servers | Add or Modify ........9-15 10 General Configuration | System | General .
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Software License Agreement of Cisco Systems, Inc........
Documentation on VPN software distribution CDs Documentation on VPN software distribution CDs Support Obtaining documentation World Wide Web Documentation CD-ROM Ordering documentation VPN 3002 Hardware Client User Guide xiii...
Preface Documentation feedback Obtaining technical assistance Cisco.com Technical Assistance Center Contacting TAC by using the Cisco TAC website VPN 3002 Hardware Client User Guide...
Documentation conventions Font Meaning This font This font <This font> This font Data formats IP addresses 192.168.12.34 Subnet masks and wildcard masks 255.255.255.0 0.0.0.255 MAC addresses 00.10.5A.1F.4F.07 Hostnames VPN01 Text strings simon Simon...
Recommended PC monitor / display settings Recommended PC monitor / display settings Connecting to the VPN 3002 using HTTP Address Location 10.10.147.2 http:// Figure 1-1: VPN 3302 Hardware Client Manager login screen Installing the SSL certificate in your browser https:// VPN 3002 Hardware Client User Guide...
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Using the VPN 3002 Hardware Client Manager Install SSL Certificate Install SSL Certificate Figure 1-2: Install SSL Certificate screen Installing the SSL certificate with Internet Explorer VPN 3002 Hardware Client User Guide...
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Installing the SSL certificate in your browser File Download Open Save Open Save Figure 1-3: Internet Explorer File Download dialog box Open this file from its current location Certificate Figure 1-4: Internet Explorer Certificate dialog box Install Certificate VPN 3002 Hardware Client User Guide...
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Using the VPN 3002 Hardware Client Manager Figure 1-5: Internet Explorer Certificate Manager Import Wizard dialog box Next Figure 1-6: Internet Explorer Certificate Manager Import Wizard dialog box Automatically select the certificate store Next VPN 3002 Hardware Client User Guide...
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Installing the SSL certificate in your browser Figure 1-7: Internet Explorer Certificate Manager Import Wizard dialog box Finish Root Certificate Store Figure 1-8: Internet Explorer Root Certificate Store dialog box Figure 1-9: Internet Explorer Certificate Manager Import Wizard final dialog box Certificate After installing the SSL certificate, click here to connect to the VPN 3002 Hardware Client using SSL...
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Using the VPN 3002 Hardware Client Manager Figure 1-10: Internet Explorer Security Alert dialog box Figure 1-11: VPN 3002 Hardware Client Manager login screen using HTTPS (Internet Explorer) Security Alert Viewing certificates with Internet Explorer Certificate Properties VPN 3002 Hardware Client User Guide...
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Installing the SSL certificate in your browser Figure 1-12: Internet Explorer 4.0 Certificate Properties screen Field Details Close View Internet Options Content Authorities Certificates Tools Internet Options Content Certificates Certificates Certificate Manager Trusted Root Certification Authorities Figure 1-13: Internet Explorer 4.0 Certificate Authorities list View Certificate Certificate Properties Installing the SSL certificate with Netscape...
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Using the VPN 3002 Hardware Client Manager Reinstallation Figure 1-14: Netscape reinstallation note First-time installation New Certificate Authority Figure 1-15: Netscape New Certificate Authority screen 1 Next> New Certificate Authority 1-10 VPN 3002 Hardware Client User Guide...
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Installing the SSL certificate in your browser Figure 1-16: Netscape New Certificate Authority screen 2 Next> New Certificate Authority Figure 1-17: Netscape New Certificate Authority screen 3 Next> New Certificate Authority VPN 3002 Hardware Client User Guide 1-11...
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Using the VPN 3002 Hardware Client Manager Figure 1-18: Netscape New Certificate Authority screen 4 Accept this Certificate Authority for Certifying network sites Next> New Certificate Authority Figure 1-19: Netscape New Certificate Authority screen 5 Next> New Certificate Authority 1-12 VPN 3002 Hardware Client User Guide...
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Installing the SSL certificate in your browser Figure 1-20: Netscape New Certificate Authority screen 6 Nickname Cisco VPN 3002 10.10.147.2 Finish After installing the SSL certificate, click here to connect to the VPN 3002 Hardware Client using SSL Security Information Alert...
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Using the VPN 3002 Hardware Client Manager Figure 1-22: VPN 3002 Hardware Client Manager login screen using HTTPS (Netscape) Security Information Alert Viewing certificates with Netscape Security Info Security 1-14 VPN 3002 Hardware Client User Guide...
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Installing the SSL certificate in your browser Figure 1-23: Netscape Security Info window View Certificate Figure 1-24: Netscape View Certificate screen Security Info Certificates Signers VPN 3002 Hardware Client User Guide 1-15...
Understanding the VPN 3002 Hardware Client Manager window Understanding the VPN 3002 Hardware Client Manager window Figure 1-28: VPN 3002 Hardware Client Manager window. Title bar Top frame (Manager Left frame (Contents) Main frame (Tasks) Status bar Title bar [10.10.104.7] Status bar VPN 3002 Hardware Client User Guide 1-19...
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Using the VPN 3002 Hardware Client Manager Mouse pointer and tips Top frame (Manager toolbar) Main tab Help tab Support tab Figure 1-29: Support screen Documentation CCO at www.cisco.com 1-20 VPN 3002 Hardware Client User Guide...
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Understanding the VPN 3002 Hardware Client Manager window tac@cisco.com Support Logout tab Logged in: [username] Configuration tab Administration tab Monitoring tab Save Save Needed Save Needed saving Save VPN 3002 Hardware Client User Guide 1-21...
Using the VPN 3002 Hardware Client Manager Done Save Save Needed Refresh Cisco Systems logo www.cisco.com Left frame (Table of contents) Main section titles (Configuration, Administration, Monitoring) Closed or collapsed Open or expanded Main frame (Manager screen) Organization of the VPN 3002 Hardware Client Manager...
C H A P T E R Configuration Configuration Quick Configuration Interfaces System Policy Management Figure 2-1: Configuration screen VPN 3002 Hardware Client User Guide...
Interfaces Ethernet Link Status IP Address 192.168.12.34 0.0.0.0 Subnet Mask 255.255.255.0 192.168.12.34 255.255.255.0 0.0.0.0 MAC Address Speed 10 Mbps 100 Mbps 10/100 auto Duplex Auto Full-Duplex Half-Duplex VPN 3002 Hardware Client User Guide...
C H A P T E R System Configuration Configuration | System Servers Tunneling Protocols IP Routing Management Protocols Events General Figure 4-1: Configuration | System screen VPN 3002 Hardware Client User Guide...
C H A P T E R Servers Configuration | System | Servers Figure 5-1: Configuration | System | Servers screen Configuration | System | Servers | DNS mail01 Note: VPN 3002 Hardware Client User Guide...
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Servers Figure 5-2: Configuration | System | Servers | DNS screen Enabled Enabled Domain yourisp.com Primary DNS Server 192.168.12.34 Secondary DNS Server Timeout Period Tertiary DNS Server Timeout Period VPN 3002 Hardware Client User Guide...
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Configuration | System | Servers | DNS Timeout Period Timeout Retries Apply / Cancel Apply Configuration | System | Servers Reminder: Save Needed Cancel Configuration | System | Servers VPN 3002 Hardware Client User Guide...
Tunneling Configuration | System | Tunneling Protocols IPSec Figure 6-1: Configuration | System | Tunneling Protocols screen Configuration | System | Tunneling Protocols | IPSec VPN 3002 Hardware Client User Guide...
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Configuration | System | Tunneling Protocols | IPSec Figure 6-2: Configuration | System | Tunneling Protocols | IPSec screen Peer Address 192.168.34.56 Use Certificate Administration | Certificate Management Group Name Group Name Password Group Password VPN 3002 Hardware Client User Guide...
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Verify Group Verify User Name User Name Password User Password Verify User Verify...
C H A P T E R IP Routing Configuration | System | IP Routing Static Routes Default Gateways DHCP DHCP Options: Figure 7-1: Configuration | System | IP Routing screen VPN 3002 Hardware Client User Guide...
Configuration | System | IP Routing | DHCP Default Gateway 192.168.12.77 0.0.0.0 0.0.0.0 Metric Apply / Cancel Apply Configuration | System | IP Routing Default Gateway Static Routes Configuration | System | IP Routing | Static Routes Reminder: Save Needed Cancel Configuration | System | IP Routing Configuration | System | IP Routing | DHCP...
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IP Routing Figure 7-5: Configuration | System | IP Routing | DHCP screen Enabled Lease Timeout 500000 Address Pool Start/End Apply / Cancel Apply Configuration | System | IP Routing Reminder: Save Needed Cancel Configuration | System | IP Routing VPN 3002 Hardware Client User Guide...
IP Routing Configuration | System | IP Routing | DHCP Options | Add or Modify Modify Figure 7-7: Configuration | System | IP Routing | DHCP Options | Add or Modify screen DHCP Option DHCP Options Option Value VPN 3002 Hardware Client User Guide...
C H A P T E R Management Protocols Configuration | System | Management Protocols HTTP/HTTPS Telnet SNMP SNMP Community Strings Figure 8-1: Configuration | System | Management Protocols screen VPN 3002 Hardware Client User Guide...
C H A P T E R Events event Event class Event class Table 9-1: VPN 3002 event classes Class name Class description (event source) AUTH AUTHDBG AUTHDECODE AUTOUPDATE BKPLN CAPI CERT CONFIG DHCP DHCPDBG DHCPDECODE VPN 3002 Hardware Client User Guide...
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Events Table 9-1: VPN 3002 event classes (continued) Class name Class description (event source) DNSDBG DNSDECODE EVENT EVENTDBG EVENTMIB EXPANSIONCARD FILTER FILTERDBG FTPD GENERAL GREDBG GREDECODE HARDWAREMON HDLC HTTP HWDIAG IKEDBG IKEDECODE IPDBG IPDECODE IPSEC IPSECDBG IPSECDECODE L2TP L2TPDBG L2TPDECODE VPN 3002 Hardware Client User Guide...
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Event class Table 9-1: VPN 3002 event classes (continued) Class name Class description (event source) LBSSF MIB2TRAP OSPF PPPDBG PPPDECODE PPTP PPTPDBG PPTPDECODE PSOS QUEUE REBOOT SMTP SNMP SYSTEM T1E1 TELNET TELNETDBG TELNETDECODE TIME VRRP VPN 3002 Hardware Client User Guide...
Figure 9-1: Configuration | System | Events screen Configuration | System | Events | General Configuration | System | Events | Classes Figure 9-2: Configuration | System | Events | General screen Syslog Format Original Cisco IOS Compatible VPN 3002 Hardware Client User Guide...
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Configuration | System | Events | General Severity to Log None 1 1-2 1-3 1-13 Severity to Console None 1 1-2 1-3 1-13 Severity to Syslog None 1 1-2 1-3 None Configuration | System | Events | Syslog Servers Severity to Trap None 1 1-2 1-3 None Configuration | System | Events | Trap Destinations...
C H A P T E R General Configuration | System | General Identification Time and Date Figure 10-1: Configuration | System | General screen VPN 3002 Hardware Client User Guide 10-1...
General Configuration | System | General | Identification system Figure 10-2: Configuration | System | General | Identification screen System Name VPN01 Contact Location Apply / Cancel Apply Configuration | System | General Reminder: Save Needed Cancel Configuration | System | General 10-2 VPN 3002 Hardware Client User Guide...
Configuration | System | General | Time and Date Configuration | System | General | Time and Date Figure 10-3: Configuration | System | General | Time and Date screen Current Time New Time New Time Hour : Minute : Second Month / Day / Year Time Zone Month Time Zone...
Policy Management VPN 3000 Series Concentrator settings required for PAT Group Name Password User Names Passwords Network Extension mode Network Extension mode with split tunneling VPN 3000 Series Concentrator settings required for Network Extension mode Group Name Password User Names Passwords 11-2 VPN 3002 Hardware Client User Guide...
C H A P T E R Administration Administration Software Update System Reboot Ping ping Access Rights Administrators Access Settings Config File Management View Configuration Files: Swap Configuration Files Upload Configuration Files: Certificate Management Enrollment Installation Certificates VPN 3002 Hardware Client User Guide 12-1...
Administration | System Reboot Administration | System Reboot Caution: SAVELOG.TXT Configuration | System | Events | General Administration | Config File Management Monitoring | Filterable Event Log Figure 12-6: Administration | System Reboot screen Action Reboot VPN 3002 Hardware Client User Guide 12-5...
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Administration Shutdown without automatic reboot Cancel a scheduled reboot/shutdown Configuration Save the active configuration at time of reboot CONFIG Reboot without saving the active configuration CONFIG Reboot ignoring the Configuration file CONFIG CONFIG When to Reboot/Shutdown Apply Delayed by [NN] minutes Apply At time [HH:MM] Wait for sessions to terminate (don’t allow new sessions)
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Administration | Certificate Management | Certificates | View Issuer Subject Issuer CN OU O L SP Administration | Certificate Management | Enrollment Serial Number Signing Algorithm VPN 3002 Hardware Client User Guide 12-25...
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Administration Public Key Type Certificate Usage MD5 Thumbprint SHA1 Thumbprint Validity Subject Alternative Name (Fully Qualified Domain Name) Back Administration | Certificate Management | Certificates Back 12-26 VPN 3002 Hardware Client User Guide...
C H A P T E R Monitoring Monitoring Routing Table Filterable Event Log Live Event Log System Status General Statistics Refresh Figure 13-1: Monitoring screen VPN 3002 Hardware Client User Guide 13-1...
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Monitoring | Filterable Event Log Severities Shift Ctrl Configuration | System | Events Client IP Address 10.10.1.35 0.0.0.0 Events/Page 10 25 50 100 250 Direction Oldest to Newest Newest to Oldest First Page Previous Page Next Page Last Page VPN 3002 Hardware Client User Guide 13-5...
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Monitoring Page Get Log Get Log http://10.10.4.6/LOG/ vpn3002log.txt File Save As... vpn3002log.txt Get Log Monitoring | Filterable Event Open Link, Open Link in New Window, Open in New Window Save Target As..., Save Link As... vpn3002log.txt Clear Log Caution: Event log format Sequence Date Time Severity Class/Number Repeat (IPAddress) String IPAddress...
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Monitoring | Filterable Event Log Event date MM/DD/YYYY 12/06/1999 Event time hour:minute:second.millisecond 14:37:06.680 Event severity SEV=4 Configuration | System | Events Event class / number HTTP/47 Configuration | System | Events Event repeat RPT=17 Event IP address Event log format 10.10.1.35 admin Event string...
Monitoring | System Status Clear Display Clear Display Restart Restart Timer Monitoring | System Status Figure 13-5: Monitoring | System Status screen VPN 3002 Hardware Client User Guide 13-9...
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Monitoring Refresh Refresh VPN Client Type Bootcode Rev Software Rev Administration | Software Update Up Since RAM Size Disconnect Now Connect Now Assigned IP Address 13-10 VPN 3002 Hardware Client User Guide...
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Monitoring | System Status Tunnel Established to: Duration: Security Associations: Type Encryption Authentication Octets In Octets Out Packets In Packets Out Other VPN 3002 Hardware Client User Guide 13-11...
Monitoring Front Panel Back Panel Monitoring | System Status | Interface Monitoring | System Status | Private/Public Interface Configuration | Interfaces Figure 13-6: Monitoring | System Status | Ethernet Interface screen Refresh Refresh Back Monitoring | System Status Back Interface Private interface 13-12 VPN 3002 Hardware Client User Guide...
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Monitoring | System Status | Private/Public Interface Public interface IP Address Status DOWN Testing Dormant Not Present Lower Layer Down Unknown Rx Unicast Tx Unicast Rx Multicast Tx Multicast VPN 3002 Hardware Client User Guide 13-13...
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Monitoring Active Tunnels Total Tunnels Received Bytes Sent Bytes Received Packets Sent Packets Received Packets Dropped Sent Packets Dropped Received Notifies Sent Notifies Received Notifies 13-16 VPN 3002 Hardware Client User Guide...
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Monitoring | Statistics | IPSec Received Phase-2 Exchanges Sent Phase-2 Exchanges Invalid Phase-2 Exchanges Received Invalid Phase-2 Exchanges Sent Rejected Received Phase-2 Exchanges Rejected Sent Phase-2 Exchanges Phase-2 SA Delete Requests Received Phase-2 SA Delete Requests Sent Initiated Tunnels VPN 3002 Hardware Client User Guide 13-17...
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Monitoring Failed Initiated Tunnels Failed Remote Tunnels Authentication Failures Decryption Failures Hash Validation Failures System Capability Failures No-SA Failures IPSec (Phase 2) Statistics Active Tunnels Total Tunnels 13-18 VPN 3002 Hardware Client User Guide...
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Monitoring | Statistics | IPSec Received Bytes Sent Bytes Received Packets Sent Packets Received Packets Dropped Received Packets Dropped (Anti-Replay) Sent Packets Dropped Inbound Authentications Failed Inbound Authentications VPN 3002 Hardware Client User Guide 13-19...
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Monitoring Outbound Authentications Failed Outbound Authentications Decryptions Failed Decryptions Encryptions Failed Encryptions System Capability Failures No-SA Failures Protocol Use Failures 13-20 VPN 3002 Hardware Client User Guide...
Monitoring Monitoring | Statistics | DHCP Configuration | System | IP Routing | DHCP. Figure 13-13: Monitoring | Statistics | DHCP screen Refresh Refresh Leased IP Address Lease Duration Time Used Time Left DHCP Server Address 13-26 VPN 3002 Hardware Client User Guide...
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Monitoring | Statistics | MIB-II | Interfaces Refresh Refresh Interface Private Public Status DOWN Testing Dormant Not Present Lower Layer Down Unknown Unicast In Unicast Out Multicast In Multicast Out VPN 3002 Hardware Client User Guide 13-29...
Monitoring UDP Datagrams Received UDP Datagrams Transmitted UDP Errored Datagrams UDP No Port UDP No Port Monitoring | Statistics | MIB-II | IP Figure 13-18: Monitoring | Statistics | MIB-II | IP screen 13-32 VPN 3002 Hardware Client User Guide...
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Monitoring | Statistics | MIB-II | IP Refresh Refresh Packets Received (Total) Packets Received (Header Errors) Packets Received (Address Errors) 0.0.0.0 Packets Received (Unknown Protocols) Packets Received (Discarded) Packets Received (Delivered) Packets Forwarded Outbound Packets Discarded VPN 3002 Hardware Client User Guide 13-33...
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Monitoring Outbound Packets with No Route Packets Transmitted (Requests) Packets Forwarded Fragments Needing Reassembly Reassembly Successes Reassembly Failures Fragmentation Successes Fragmentation Failures Don’t Fragment Fragments Created 13-34 VPN 3002 Hardware Client User Guide...
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Monitoring Interface Private Interface. Public Interface. Physical Address IP Address FF.FF.FF.FF.FF.FF IP Address Physical Address Mapping Type Other Invalid Dynamic Static Action / Delete Delete Modify Config General Access Rights Administration | Access Rights | Administrators 13-38 VPN 3002 Hardware Client User Guide...
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Monitoring SQE Test Errors Frame Too Long Errors Deferred Transmits Single Collisions Multiple Collisions Multiple Collisions Single Collisions Late Collisions Excessive Collisions MAC Errors: Transmit Carrier Sense Errors Late Collisions Excessive Collisions MAC Errors: Receive Alignment Errors FCS Errors Frame Too Long Errors 13-40 VPN 3002 Hardware Client User Guide...
C H A P T E R Using the Command Line Interface Configuration | Interfaces | Private/Public Accessing the CLI Console access Console Enter Enter Login: _ VPN 3002 Hardware Client User Guide 14-1...
Login: admin Password: admin Main -> Welcome to Cisco Systems VPN 3002 Hardware Client Command Line Interface Copyright (C) 1998-2001 Cisco Systems, Inc. 1) Configuration 2) Administration 3) Monitoring 4) Save changes to Config file 5) Help Information 6) Exit Main ->...
Using the CLI Using the CLI Choosing menu items Enter Configuration > System > General > System Identification 1) Set System Name 2) Set Contact 3) Set Location 4) Back General -> _ Entering values Enter > Host Name General -> [ Lab VPN ] _ Enter VPN 3002 Hardware Client User Guide 14-3...
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Using the Command Line Interface Navigating quickly through the CLI Using shortcut numbers Main -> _ 1) Configuration 2) Administration 3) Monitoring 4) Save changes to Config file 5) Help Information 6) Exit Main -> 2 ) Software Update 2) System Reboot 3) Ping 4) Access Rights 5) File Management...
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Using the CLI > Which Administrator to Modify Admin -> 2.4.1.1 Main-> 1) Configuration 2) Administration 3) Monitoring 4) Save changes to Config file 5) Help Information 6) Exit Main -> 2.4.1.1 > Which Administrator to Modify Admin -> Note: config Admin ->...
Using the Command Line Interface Getting Help Information Cisco Systems. Help information for the Command Line Interface From any menu except the Main menu. -- ’B’ or ’b’ for Back to previous menu. -- ’H’ or ’h’ for Home back to the main menu.
CLI menu reference Stopping the CLI Exit 1) Configuration 2) Administration 3) Monitoring 4) Save changes to Config file 5) Help Information 6) Exit Main -> 6 Done Understanding CLI access rights -) Configuration -) Administration 3) Monitoring -) Save changes to Config file 5) Help Information 6) Exit Main ->...
Using the Command Line Interface Main menu 1) Configuration 2) Administration 3) Monitoring 4) Save changes to Config file 5) Help Information 6) Exit Main -> _ 1 Configuration 1) Quick Configuration 2) Interface Configuration 3) System Management 4) Policy Management 5) Back Config ->...
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CLI menu reference 1.2 Configuration > System Management 1) Servers (DNS) 2) Tunneling Protocols (IPSec) 3) IP Routing (static routes, etc.) 4) Management Protocols (Telnet, HTTP, etc.) 5) Event Configuration 6) General Config (system name, time, etc.) 7) Back System -> _ 1.2.1 Configuration >...
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Using the Command Line Interface 1.2.5 Configuration > System Management > Event Configuration 1) General 2) Classes 3) Trap Destinations 4) Syslog Servers 5) Back Event -> _ 1.2.6 Configuration > System Management > General Config 1) System Identification 2) System Time and Date 3) Back General ->...
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CLI menu reference 2.2 Administration > System Reboot 1) Cancel Scheduled Reboot/Shutdown 2) Schedule Reboot 3) Schedule Shutdown 4) Back Admin -> _ 2.2.2 Administration > System Reboot > Schedule Reboot 1) Save active Configuration and use it at Reboot 2) Reboot without saving active Configuration file 3) Reboot ignoring the Configuration file 4) Back...
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Using the Command Line Interface 2.4.1 Administration > Access Rights > Administrators Admin -> 1 Administrative Users ------------------------ Username Enabled ------------------------ admin config ------------------------ 1) Modify Administrator 2) Back Admin -> 2.4.2 Administration > Access Rights > Access Settings 1) Set Session Timeout 2) Set Session Limit 3) Enable/Disable Encrypt Config File 4) Back...
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CLI menu reference 2.5.5 Administration > File Management > Swap Configuration File Every time the active configuration is saved,... 1) Swap 2) Back Admin -> _ 2.6 Administration > Certificate Management 1) Enrollment 2) Installation 3) Certificate Authorities 4) Identity Certificates 5) SSL Certificate 6) Back Certificates ->...
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Using the Command Line Interface 2.6.4 Administration > Certificate Management > Identity Certificates Identity Certificates 1) View Certificate 2) Delete Certificate 3) Back Certificates -> _ 2.6.5 Administration > Certificate Management > SSL Certificate Subject ’q’ to Quit, ’<SPACE>’ to Continue -> Issuer ’q’...
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Using the Command Line Interface 3.4 Monitoring > General Statistics 1) Protocol Statistics 2) Server Statistics 3) MIB II Statistics 4) Back General -> _ 3.4.1 Monitoring > General Statistics > Protocol Statistics 1) IPSec Statistics 2) HTTP Statistics 3) Telnet Statistics 4) DNS Statistics 5) More 6) Back...
A P P E N D I X Errors and troubleshooting Files for troubleshooting SAVELOG.TXT CRSHDUMP.TXT CONFIG CONFIG.BAK Event logs Administration | File Management | View View Saved Log File Configuration | System | Events Monitoring | Filterable Event Log SAVELOG.TXT Administration | File Management SAVELOG.TXT...
Errors and troubleshooting CRSHDUMP.TXT Administration | File Management | View View Saved Log Crash Dump File. Configuration files CONFIG CONFIG.BAK Administration | File Management LED indicators VPN 3002 LEDs (front) LEDs on front of unit State Explanation green Unit is on and has power. Unit is powered off.
Errors on the system Errors on the system Problem/symptom Possible solution Monitoring > System Status Connect Connect Now Administration > Ping Public IP Address Group User Group User Monitoring > System Status Connect Now Monitoring > System Status Connect Now VPN 3002 Hardware Client Getting Started...
Errors and troubleshooting Problem/symptom Possible solution Connect Now Administration > Ping Settings on the VPN 3000 Series Concentrator Group User Group User VPN 3002 Hardware Client Getting Started...
VPN 3002 Hardware Client Manager errors VPN 3002 Hardware Client Manager errors Browser Refresh / Reload button logs out the Manager Problem Possible cause Solution Refresh Reload Refresh / Reload Refresh Browser Back or Forward button displays an incorrect screen or incorrect data Problem Possible cause Solution...
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Errors and troubleshooting Invalid Login or Session Timeout Invalid Login or Session Timeout Problem Possible cause Solution Login Login Administration | Access Rights | Access Apply Add Cancel Settings Session Timeout Apply VPN 3002 Hardware Client Getting Started...
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VPN 3002 Hardware Client Manager errors Error / An error has occurred while attempting to perform... Error / An error has occurred while attempting to perform the operation Problem Possible cause Solution Retry the operation Go to main menu Not Allowed / You do not have sufficient authorization... Not Allowed / You do not have sufficient authorization to access the specified page VPN 3002 Hardware Client Getting Started...
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Errors and troubleshooting Problem Possible cause Solution admin admin Administration | Access Rights | Administrators Administration | Access Rights | Access Control List Not Found/An error has occurred while attempting to access... Not Found/An error has occurred while attempting to access the specified page.
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VPN 3002 Hardware Client Manager errors Problem Possible cause Solution Microsoft Internet Explorer Script Error: No such interface supported No such interface supported Problem Possible cause Solution Save Needed Help Software Update VPN 3002 Hardware Client Getting Started...
Errors and troubleshooting Command Line Interface errors ERROR:-- Bad IP Address/Subnet Mask/Wildcard Mask/Area ID. Problem Possible cause Solution 0.0.0.0 ERROR:-- Out of Range value entered. Try again. Problem Possible cause Solution ERROR:-- The Passwords do not match. Please try again. Problem Possible cause Solution...
Copyrights, licenses, and notices Software License Agreement of Cisco Systems, Inc. Ownership of the Software Grant of License Restrictions on Use and Transfer...