United States, Canada, and the Caribbean General Terms THIS LIMITED WARRANTY APPLIES TO THE HP BRANDED HARDWARE PRODUCTS SOLD BY OR LEASED FROM HEWLETT-PACKARD COMPANY, ITS SUBSIDIARIES, AFFILIATES, AUTHORIZED RESELLERS, OR COUNTRY DISTRIBUTORS (COLLECTIVELY REFERRED TO IN THIS LIMITED WARRANTY AS “HP”). EXCEPT AS EXPRESSLY SET FORTH IN THIS LIMITED...
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HP warrants that the HP hardware product and all the internal components of the product that you have purchased or leased from HP are free from defects in materials or workmanship under normal use during the Limited Warranty Period. The Limited Warranty Period starts on the date of purchase or lease from HP.
This Limited Warranty does not apply to expendable parts. This Limited Warranty does not extend to any product from which the serial number has been removed or that has been damaged or rendered defective (a) as a result of accident, misuse, abuse, or other external causes; (b) by operation outside the usage parameters stated in the user documentation that shipped with the product;...
THIS LIMITATION OF LIABILITY APPLIES WHETHER DAMAGES ARE SOUGHT, OR A CLAIM MADE, UNDER THIS LIMITED WARRANTY OR AS A TORT CLAIM (INCLUDING NEGLIGENCE AND STRICT PRODUCT LIABILITY), A CONTRACT CLAIM, OR ANY OTHER CLAIM. THIS LIMITATION OF LIABILITY CANNOT BE WAIVED OR AMENDED BY ANY PERSON. THIS LIMITATION OF LIABILITY WILL BE EFFECTIVE EVEN IF YOU HAVE ADVISED HP OR AN AUTHORIZED REPRESENTATIVE OF HP OF THE POSSIBILITY OF ANY SUCH DAMAGES.
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Contacting HP You can obtain warranty service and technical support by contacting HP at www.hp.com/support. Be sure to have the following information available before you call HP: – Product number, serial number, model name, and model number – Applicable error messages –...
Software Technical Support Free software technical support is available for the first 30 days from the date of purchase, or 90 days just for registering your product. Software technical support is defined as issues/questions about the Operating System, bundled software, and “how-to” installation and configuration questions. After the free software support period, software technical support will be available for a fee (see “Obtaining Technical Support After My Technical Support Period Expires”).
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Mail-in Service If the support specialist determines that hardware repair for your computer is necessary, we will pick up (available in select regions), repair, and return the computer for during the Limited Warranty period. The pickup and delivery service utilizes a central repair facility to provide the highest level of repair quality.