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HP BL2x220c - ProLiant - G5 Server A User Manual
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HP BL2x220c - ProLiant - G5 Server A User Manual

HP BL2x220c - ProLiant - G5 Server A User Manual

Hp proliant bl2x220c generation 5 server blade user guide
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HP ProLiant BL2x220c Generation 5 Server
Blade

User Guide

Part Number 468227-001
March 2008 (First Edition)

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Summary of Contents for HP BL2x220c - ProLiant - G5 Server A

  • Page 1: User Guide

    HP ProLiant BL2x220c Generation 5 Server Blade User Guide Part Number 468227-001 March 2008 (First Edition)
  • Page 2 © Copyright 2008 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

  • Page 3: Table Of Contents

    Contents Component identification....................... 6 Front panel components ..........................6 Front panel LEDs ............................7 System board components ..........................8 Server A system board components...................... 8 Server B system board components ...................... 9 DIMM slot numbering ......................... 9 Mezzanine connector definitions ....................... 10 System maintenance switch .......................
  • Page 4 Software and configuration utilities ....................39 Server configuration ........................... 39 Server blade deployment tools........................39 Software drivers and additional components..................39 HP BladeSystem c-Class Advanced management ................. 39 Network-based PXE deployment ......................40 Deployment methods ........................42 SAN configuration ........................... 45 Configuration tools .............................
  • Page 5 Regulatory compliance notices ..................... 73 Regulatory compliance identification numbers ....................73 Federal Communications Commission notice ....................73 FCC rating label ..........................73 Class A equipment ........................... 73 Class B equipment..........................73 Declaration of conformity for products marked with the FCC logo, United States only........74 Modifications.............................

  • Page 6: Component Identification

    Component identification Front panel components Item Description Server B Power On/Standby button Server B serial label pull tab Server B HP c-Class Blade SUV Cable connector* Server blade handle Server A HP c-Class Blade SUV Cable connector* Server A serial label pull tab Server A Power On/Standby button * The SUV connector and the HP c-Class Blade SUV Cable are for some server blade configuration and diagnostic procedures.

  • Page 7: Front Panel Leds

    Front panel LEDs Item Description Status Server B system power LED Green = On Amber = Standby (auxiliary power available) Off = No power available to server Server B UID LED Blue = Identified Blue flashing = Active remote management Off = No active remote management Server B health LED Green = Normal...

  • Page 8: System Board Components

    Item Description Status Server A system power LED Green = On Amber = Standby (auxiliary power available) Off = No power available to server * Actual NIC numbers depend on several factors, including the operating system installed on the server blade. System board components Server A system board components Item...

  • Page 9: Server B System Board Components

    Server B system board components Item Description Hard drive connector Processor socket 2 Processor socket 1 (populated) System maintenance switch System battery Signal connector Server B serial number label DIMM slots Internal USB connector DIMM slot numbering For installation guidelines and population order, see "Memory options ("Memory option"...

  • Page 10: Mezzanine Connector Definitions

    Server A DIMM slots Server B DIMM slots Mezzanine connector definitions Item PCIe support Server support Mezzanine connector 1 x8, Type I mezzanine card only Server A only Mezzanine connector 2 x8, Type 1 mezzanine card Server B only only A PCIe x8 mezzanine connector supports x16 cards at up to x8 speeds.

  • Page 11: System Maintenance Switch

    System maintenance switch Position Function Default iLO 2 security override Configuration lock Reserved Reserved Password disabled Reset configuration Reserved Reserved When the system maintenance switch position 6 is set to the On position, the system is prepared to erase all system configuration settings from both CMOS and NVRAM. CAUTION: Clearing CMOS and/or NVRAM deletes configuration information.

  • Page 12: Hp C-Class Blade Suv Cable

    HP c-Class Blade SUV Cable Item Connector Description Server blade For connecting to the SUV connector on the server blade front panel Video For connecting a video monitor For connecting up to two USB devices Serial For trained personnel to connect a null modem serial cable and perform advanced diagnostic procedures Component identification 12...

  • Page 13: Operations

    Operations Power up the server blade The Onboard Administrator initiates an automatic power-up sequence when the server blade is installed. If the default setting is changed, use one of the following methods to power up the server blade: • Use an iLO 2 virtual power button selection for server A and server B. •...

  • Page 14: Remove The Server Blade

    After initiating a virtual power down command, be sure that both server A and server B are in standby mode by observing that the system power LEDs are amber. Remove the server blade To remove the component: Identify the proper server blade. Power down the server blade (on page 13).

  • Page 15: Install Server B Assembly

    To remove the component: Power down the server blade (on page 13). Remove the server blade (on page 14). Place the server blade on a flat, level work surface with the bezel facing away from you. Extend the server B serial label pull tab. CAUTION: The jackscrews control the unseating and seating of critical system connectors.
  • Page 16 CAUTION: The jackscrews control the unseating and seating of critical system connectors. Failure to use the jackscrews to remove and install the server B assembly can cause the system boards to fail. Engage the threads on jackscrew 1 and tighten six turns clockwise. Engage the threads on jackscrew 2 and tighten fully.

  • Page 17: Setup

    Setup Overview To install a server blade, complete the following steps: Install and configure an HP BladeSystem c-Class enclosure. Install any server blade options. Install interconnect modules in the enclosure. Connect the interconnect modules to the network. Install a server blade. Complete the server blade configuration.

  • Page 18: Interconnect Bay Numbering And Device Mapping

    Interconnect bay numbering and device mapping • HP BladeSystem c7000 Enclosure • HP BladeSystem c3000 Enclosure To support network connections for specific signals, install an interconnect module in the bay corresponding to the embedded NIC or mezzanine signals. Server blade signal c7000 interconnect bay c3000 interconnect bay Interconnect bay labels...

  • Page 19: Connecting To The Network

    Server blade signal c7000 interconnect bay c3000 interconnect bay Interconnect bay labels Server B NIC 2 (Embedded) Server B mezzanine 7 and 8 3 and 4 For detailed port mapping information, see the HP BladeSystem enclosure installation poster or the HP BladeSystem enclosure setup and installation guide on the HP website (http://www.hp.com/go/bladesystem/documentation).

  • Page 20: Completing The Configuration

    Remove the enclosure connector cover. Install the server blade. Completing the configuration To complete the server blade and HP BladeSystem configuration, see the overview card that ships with the enclosure. Setup 20...

  • Page 21: Hardware Options Installation

    Hardware options installation Introduction If more than one option is being installed, read the installation instructions for all the hardware options and identify similar steps to streamline the installation process. WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.
  • Page 22 Remove the four screws from the hard drive carrier. Install the hard drive in the carrier. Hardware options installation 22...

  • Page 23: Memory Option

    Install the hard drive assembly in the server blade. Install the server B assembly ("Install server B assembly" on page 15). Install the server blade ("Installing a server blade" on page 19). Memory option You can expand server memory by installing PC2-5300 Registered DDR2 SDRAM DIMMs. Each server supports up to 16 GB of memory using four 4-GB DIMMs.

  • Page 24: Installing Dimms

    • Install only ECC PC2-5300 Registered DDR2 SDRAM DIMMs that meet the following specifications: Supply voltage: 1.8 V Bus width: 72 bits • Always install DIMMs in sequence (1A, 2B, 3C, 4D). Each server supports up to 16 GB of memory when 4-GB memory modules are installed. The amount of memory supported is independent of the processor configuration.
  • Page 25 Optional mezzanine cards enable network connectivity, provide Fibre Channel support, and provide hard drive caching support. For mezzanine card locations, see the system board components (on page 8). For mezzanine card signal mapping, see "Interconnect bay numbering and device mapping (on page 18)"...

  • Page 26: Cache Module Battery Option

    Install the server B assembly ("Install server B assembly" on page 15). Install the server blade ("Installing a server blade" on page 19). Cache module battery option To install the component: Power down the server blade (on page 13). Remove the server blade (on page 14). Access the internal server components (on page 14).
  • Page 27 Install the upper cache battery in the battery tray. Connect the cables to the battery packs. Hardware options installation 27...
  • Page 28 Install the battery tray. Do one of the following: If a heatsink blank is installed on processor socket 2, then remove the heatsink blank, route the cables between the processor socket and the chassis, and install the heatsink blank. CAUTION: Route the cable so that it does not become pinched when the system board is installed.
  • Page 29 Route the battery cable attached to the lower battery through the clip near the DIMM slots, through the baffle and into the space between the mezzanine card mounting posts and the mezzanine connectors. Route the battery cable connected to the upper battery through the clip near the DIMM slots, through the baffle and into the space near the signal connector.

  • Page 30: Processor Option

    Install the cable shield. Install the server A USB key, if removed. CAUTION: Route the cache module battery cables so that they do not become pinched when the server B assembly is installed. Install the server B assembly ("Install server B assembly"...
  • Page 31 CAUTION: The heatsink thermal interface media is not reusable and must be replaced if the heatsink is removed from the processor after it has been installed. IMPORTANT: When installing the heatsink, align the guide pins on the processor retention bracket with the alignment holes in the heatsink. IMPORTANT: Processor socket 1 must always be populated.
  • Page 32 Open the processor retaining latch and the processor socket retaining bracket. Remove the processor socket protective cover. IMPORTANT: Be sure the processor remains inside the processor installation tool. Hardware options installation 32...
  • Page 33 If the processor has separated from the installation tool, carefully re-insert the processor in the tool. Align the processor installation tool with the socket and install the processor. Hardware options installation 33...
  • Page 34 Press down firmly until the processor installation tool clicks and separates from the processor, and then remove the processor installation tool. Close the processor socket retaining bracket and the processor retaining latch. Hardware options installation 34...
  • Page 35 Remove the thermal interface protective cover from the heatsink. CAUTION: Heatsink retaining screws should be tightened in diagonally opposite pairs (in an "X" pattern). IMPORTANT: When installing the heatsink, align the guide pins on the processor retention bracket with the alignment holes in the heatsink. Install the heatsink.

  • Page 36: Cabling

    Cabling Using the HP c-Class Blade SUV Cable The HP c-Class Blade SUV Cable enables the user to perform server blade administration, configuration, and diagnostic procedures by connecting video and USB devices directly to the server blade. For SUV cable connectors, see "HP c-Class Blade SUV Cable (on page 12)." Connecting locally to a server blade with video and USB devices Use the SUV cable to connect a monitor and any of the following USB devices:...

  • Page 37: Accessing A Server Blade With Local Media Devices

    Connect a USB keyboard to the second USB connector. Item Description Monitor USB mouse HP c-Class Blade SUV Cable Server blade Video connector USB keyboard Accessing a server blade with local media devices Use a USB hub when connecting a USB diskette drive and/or USB CD-ROM drive to the server blade. The USB hub provides additional connections.

  • Page 38: Bbwc Battery Cabling

    USB diskette Item Description Monitor USB mouse HP c-Class Blade SUV Cable Server blade USB hub USB keyboard USB CD/DVD-ROM drive or diskette drive BBWC battery cabling Cabling 38...

  • Page 39: Software And Configuration Utilities

    Software and configuration utilities Server configuration For software configuration purposes, all references to the term "server blade" apply to server A and server B independently. Each server in the HP ProLiant BL2x220c Generation 5 Server Blade must be configured with its own operating system and network connectivity. Server blade deployment tools Software drivers and additional components HP offers the following additional software components for server blades:...

  • Page 40: Network-Based Pxe Deployment

    • Send alerts from iLO 2 regardless of the state of the host server blade. • Access advanced troubleshooting features provided by iLO 2. • Launch a web browser, use SNMP alerting, and diagnose the server blade with HP SIM. •...
  • Page 41 AMD Athlon™ XP processor (700 MHz or greater recommended), AMD Athlon™ 64 processor, or Intel® Pentium® III or higher processor (700 MHz or greater recommended) 128 MB of RAM Microsoft® Windows® 2000 Professional or Microsoft® Windows® XP OS Microsoft® Internet Explorer 5.5 or above with 128-bit encryption Ethernet NIC with 10/100 RJ-45 connector TCP/IP networking and an IP address compatible with one of the following: the iLO 2 Diagnostic Port IP address or an assigned DHCP or static IP address...

  • Page 42: Deployment Methods

    1.3.1_08 1.4.1 for Windows® users only 1.4.2 for Linux users only Access the Java™ Runtime Environment versions at the HP website (http://java.sun.com/products/archive/index.html). • Network server with an OS installed Deployment methods Three primary deployment methods are supported: IMPORTANT: To deploy a server blade without the RDP, create a bootable diskette or image of a bootable diskette.

  • Page 43: Smartstart Scripting Toolkit

    SmartStart Scripting Toolkit The SmartStart Scripting Toolkit is a server deployment product that delivers an unattended automated installation for high-volume server deployments. The SmartStart Scripting Toolkit is designed to support ProLiant BL, ML, and DL servers. The toolkit includes a modular set of utilities and important documentation that describes how to apply these new tools to build an automated server deployment process.

  • Page 44: Diskette Image Deployment

    To deploy with a boot CD: Use the local I/O cable to connect a USB CD-ROM drive to the server blade. Refer to "Connecting locally to a server blade with video and USB devices (on page 36)." Insert the boot CD into the USB CD-ROM drive. Reboot the server blade.

  • Page 45: San Configuration

    After the server blade boots, follow the normal network installation procedure for the OS. Creating a boot diskette The SmartStart Scripting Toolkit provides the tools and information for creating a boot diskette. For details, refer to the SmartStart Scripting Toolkit User Guide and download the latest version of the software from the HP website (http://www.hp.com/servers/sstoolkit).

  • Page 46: Using Rbsu

    • Configuring memory options • Language selection For more information on RBSU, see the HP ROM-Based Setup Utility User Guide on the Documentation CD or the HP website (http://www.hp.com/support/smartstart/documentation). Using RBSU To use RBSU, use the following keys: • To access RBSU, press the F9 key during power-up when prompted. •...

  • Page 47: Re-Entering The Server Serial Number And Product Id

    primary boot controller), execute RBSU by pressing the F9 key when prompted. After the settings are selected, exit RBSU and allow the server to reboot automatically. For more information on RBSU, see the HP ROM-Based Setup Utility User Guide on the Documentation CD or the HP website (http://www.hp.com/support/smartstart/documentation).

  • Page 48: Management Tools

    Management tools Automatic Server Recovery ASR is a feature that causes the system to restart when a catastrophic operating system error occurs, such as a blue screen, ABEND, or panic. A system fail-safe timer, the ASR timer, starts when the System Management driver, also known as the Health Driver, is loaded.

  • Page 49: Hp Systems Insight Manager

    For more information, and to download the utility, refer to the StorageWorks L&TT website (http://h18006.www1.hp.com/products/storageworks/ltt). HP Systems Insight Manager HP SIM is a web-based application that allows system administrators to accomplish normal administrative tasks from any remote location, using a web browser. HP SIM provides device management capabilities that consolidate and integrate management data from HP and third-party devices.

  • Page 50: Hp Proliant Essentials Vulnerability And Patch Management Pack

    HP ProLiant Essentials Vulnerability and Patch Management Pack The HP ProLiant Essentials Vulnerability and Patch Management Pack software extends the functionality of HP Systems Insight Manager (HP SIM) to provide vulnerability and patch management for target systems. The Vulnerability and Patch Management Pack is an all-in-one vulnerability assessment and patch management tool.

  • Page 51: Usb Support And Functionality

    For more information about Insight Control Environment suites, see the HP website (http://www.hp.com/go/ice). USB support and functionality USB support HP provides both standard USB support and legacy USB support. Standard support is provided by the OS through the appropriate USB device drivers. Before the OS loads, HP provides support for USB devices through legacy USB support, which is enabled by default in the system ROM.

  • Page 52: Hp Insight Diagnostics Survey Functionality

    HP Insight Diagnostics Online Edition is a web-based application that captures system configuration and other related data needed for effective server blade management. Available in Microsoft® Windows® and Linux versions, the utility helps to ensure proper system operation. For more information or to download the utility, refer to the HP website (http://www.hp.com/servers/diags).
  • Page 53 Automatic ROMPaq disaster recovery Create a ROMPaq diskette using the Autorun Menu on the SmartStart CD. Power down the server blade (on page 13). Insert the ROMPaq diskette. Power up the server blade. If the diskette is valid, the server blade generates one long beep and two short beeps to indicate that the server blade is in disaster recovery mode.

  • Page 54: Keeping The System Current

    Keeping the system current Drivers The server includes new hardware that may not have driver support on all operating system installation media. If you are installing a SmartStart-supported operating system, use the SmartStart software and its Assisted Path feature to install the operating system and latest driver support. NOTE: If you are installing drivers from the SmartStart CD or the Software Maintenance CD, refer to the SmartStart website (http://www.hp.com/servers/smartstart) to be sure that you are...

  • Page 55: System Online Rom Flash Component Utility

    System Online ROM flash component utility The Online ROM Flash Component Utility enables system administrators to efficiently upgrade system or controller ROM images across a wide range of servers and array controllers. This tool has the following features: • Works offline and online •...

  • Page 56: Troubleshooting

    Troubleshooting Troubleshooting resources The HP ProLiant Servers Troubleshooting Guide provides procedures for resolving common problems and comprehensive courses of action for fault isolation and identification, error message interpretation, issue resolution, and software maintenance on ProLiant servers and server blades. This guide includes problem- specific flowcharts to help you navigate complex troubleshooting processes.

  • Page 57: Important Safety Information

    Important safety information Familiarize yourself with the safety information in the following sections before troubleshooting the server. Important safety information Before servicing this product, read the Important Safety Information document provided with the server. Symbols on equipment The following symbols may be placed on equipment to indicate the presence of potentially hazardous conditions.

  • Page 58: Symptom Information

    WARNING: Only authorized technicians trained by HP should attempt to repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly/module-level repair. Because of the complexity of the individual boards and subassemblies, no one should attempt to make repairs at the component level or to make modifications to any printed wiring board.

  • Page 59: Service Notifications

    Collect all tools and utilities, such as a Torx screwdriver, loopback adapters, ESD wrist strap, and software utilities, necessary to troubleshoot the problem. You must have the appropriate Health Drivers and Management Agents installed on the server. NOTE: To verify the server configuration, connect to the System Management homepage and select Version Control Agent.

  • Page 60: Start Diagnosis Flowchart

    The available flowcharts include: • Start diagnosis flowchart (on page 60) • General diagnosis flowchart (on page 61) • Server blade power-on problems flowchart (on page 63) • POST problems flowchart (on page 65) • OS boot problems flowchart (on page 67) •...

  • Page 61: General Diagnosis Flowchart

    General diagnosis flowchart The General diagnosis flowchart provides a generic approach to troubleshooting. If you are unsure of the problem, or if the other flowcharts do not fix the problem, use the following flowchart. Item "Symptom information (on page 58)" "Loose connections (on page 59)"...
  • Page 62 Item The most recent version of a particular server or option firmware is available on the following websites: • HP Support website (http://www.hp.com/support) • HP ROM-BIOS/Firmware Updates website (http://h18023.www1.hp.com/support/files/server/us/romflash.ht "General memory problems are occurring" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) •...

  • Page 63: Server Blade Power-On Problems Flowchart

    Server blade power-on problems flowchart Symptoms: • The server does not power on. • The system power LED is off or amber. Troubleshooting 63...
  • Page 64 • The health LED is red or amber. NOTE: For the location of server LEDs and information on their statuses, refer to the server documentation. Possible causes: • Improperly seated or faulty power supply • Loose or faulty power cord •...

  • Page 65: Post Problems Flowchart

    POST problems flowchart Symptoms: • Server does not complete POST NOTE: The server has completed POST when the system attempts to access the boot device. • Server completes POST with errors Possible problems: • Improperly seated or faulty internal component •...
  • Page 66 Item Refer to Server blade power-on problems flowchart (on page 63) "POST error messages and beep codes (on page 71)" "Video problems" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) "Symptom information (on page 58)"...

  • Page 67: Os Boot Problems Flowchart

    OS boot problems flowchart There are two ways to use SmartStart when diagnosing OS boot problems on a server blade: • Use iLO to attach virtual devices remotely to mount the SmartStart CD on the server blade. • Use an HP c-Class Blade SUV Cable and drive to connect to the server blade, and then restart the server blade.
  • Page 68 • Server does not boot SmartStart Possible causes: • Corrupted OS • Hard drive subsystem problem • Incorrect boot order setting in RBSU Item HP ROM-Based Setup Utility User Guide (http://www.hp.com/servers/smartstart) "POST problems flowchart (on page 65)" • "Hard drive problems" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) •...

  • Page 69: Server Fault Indications Flowchart

    * See the server blade OS boot problems flowchart (on page 67) Server fault indications flowchart Symptoms: • Server boots, but a fault event is reported by Insight Management Agents • Server boots, but the internal health LED, external health LED, or component health LED is red or amber Troubleshooting 69...
  • Page 70 NOTE: For the location of server LEDs and information on their statuses, refer to the server documentation. Possible causes: • Improperly seated or faulty internal or external component • Unsupported component installed • Redundancy failure • System overtemperature condition Item "Management agents"...

  • Page 71: Post Error Messages And Beep Codes

    POST error messages and beep codes For a complete listing of error messages, refer to the "POST error messages" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support). WARNING: To avoid potential problems, ALWAYS read the warnings and cautionary information in the server documentation before removing, replacing, reseating, or modifying system components.

  • Page 72: Battery Replacement

    Battery replacement HP recommends replacing the battery on both server A and server B when either battery is replaced. If the server blade no longer automatically displays the correct date and time, you may need to replace the battery that provides power to the real-time clock. Under normal use, battery life is 5 to 10 years. WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack.

  • Page 73: Regulatory Compliance Notices

    Regulatory compliance notices Regulatory compliance identification numbers For the purpose of regulatory compliance certifications and identification, this product has been assigned a unique regulatory model number. The regulatory model number can be found on the product nameplate label, along with all required approval markings and information. When requesting compliance information for this product, always refer to this regulatory model number.

  • Page 74: Declaration Of Conformity For Products Marked With The Fcc Logo, United States Only

    To identify this product, refer to the part, series, or model number found on the product. Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Hewlett-Packard Company may void the user’s authority to operate the equipment. Cables Connections to this device must be made with shielded cables with metallic RFI/EMI connector hoods in order to maintain compliance with FCC Rules and Regulations.

  • Page 75: Canadian Notice (Avis Canadien)

    EMC Directive 2004/108/EC Compliance with these directives implies conformity to applicable harmonized European standards (European Norms) which are listed on the EU Declaration of Conformity issued by Hewlett-Packard for this product or product family. This compliance is indicated by the following conformity marking placed on the product: This marking is valid for non-Telecom products and EU harmonized Telecom products (e.g.

  • Page 76: Japanese Notice

    This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment.

  • Page 77: Korean Notice

    Korean notice Class A equipment Class B equipment Laser compliance This product may be provided with an optical storage device (that is, CD or DVD drive) and/or fiber optic transceiver. Each of these devices contains a laser that is classified as a Class 1 Laser Product in accordance with US FDA regulations and the IEC 60825-1.

  • Page 78: Taiwan Battery Recycling Notice

    WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack. A risk of fire and burns exists if the battery pack is not properly handled. To reduce the risk of personal injury: Do not attempt to recharge the battery. •...

  • Page 79: Electrostatic Discharge

    Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices.

  • Page 80: Specifications

    Specifications Environmental specifications Specification Value Temperature range* Operating 10°C to 35°C (50°F to 95°F) Shipping -40°C to 60°C (-40°F to 140°F) Storage -20°C to 60°C (-4°F to 140°F) Maximum wet bulb temperature 30°C (86°F) Relative humidity (noncondensing)** Operating 10% to 90% Shipping 10% to 90% Storage...

  • Page 81: Technical Support

    Technical support Before you contact HP Be sure to have the following information available before you call HP: • Technical support registration number (if applicable) • Product serial number • Product model name and number • Product identification number • Applicable error messages •...
  • Page 82 • Mandatory—Parts for which customer self repair is mandatory. If you request HP to replace these parts, you will be charged for the travel and labor costs of this service. • Optional—Parts for which customer self repair is optional. These parts are also designed for customer self repair.

  • Page 83: Riparazione Da Parte Del Cliente

    l'ensemble des frais d'expédition et de retour, et détermine la société de courses ou le transporteur à utiliser. Pour plus d'informations sur le programme CSR de HP, contactez votre Mainteneur Agrée local. Pour plus d'informations sur ce programme en Amérique du Nord, consultez le site Web HP (http://www.hp.com/go/selfrepair).

  • Page 84: Reparaciones Del Propio Cliente

    lassen möchten, können bei diesem Service je nach den für Ihr Produkt vorgesehenen Garantiebedingungen zusätzliche Kosten anfallen. HINWEIS: Einige Teile sind nicht für Customer Self Repair ausgelegt. Um den Garantieanspruch des Kunden zu erfüllen, muss das Teil von einem HP Servicepartner ersetzt werden. Im illustrierten Teilekatalog sind diese Teile mit „No“...

  • Page 85: Reparo Feito Pelo Cliente

    de envío. Si no enviara el componente defectuoso requerido, HP podrá cobrarle por el de sustitución. En el caso de todas sustituciones que lleve a cabo el cliente, HP se hará cargo de todos los gastos de envío y devolución de componentes y escogerá la empresa de transporte que se utilice para dicho servicio. Para obtener más información acerca del programa de Reparaciones del propio cliente de HP, póngase en contacto con su proveedor de servicios local.
  • Page 86 • Obrigatória – Peças cujo reparo feito pelo cliente é obrigatório. Se desejar que a HP substitua essas peças, serão cobradas as despesas de transporte e mão-de-obra do serviço. • Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente.
  • Page 87 Technical support 87...
  • Page 88 Technical support 88...

  • Page 89: Acronyms And Abbreviations

    Acronyms and abbreviations ABEND abnormal end Automatic Server Recovery BBWC battery-backed write cache Customer Self Repair DHCP Dynamic Host Configuration Protocol Fibre Channel iLO 2 Integrated Lights-Out 2 Integrated Management Log Network Bootstrap Program ORCA Option ROM Configuration for Arrays POST Power-On Self Test Preboot Execution Environment...
  • Page 90 RBSU ROM-Based Setup Utility SATA serial ATA Systems Insight Manager unit identification universal serial bus Version Control Agent Acronyms and abbreviations 90...

  • Page 91: Index

    Index ASR (Automatic Server Recovery) 48 electrostatic discharge 79 Automatic Server Recovery (ASR) 48 error messages 71 European Union notice 75 battery 77 battery replacement notice 77 features 6 BBWC cabling 38 Federal Communications Commission (FCC) beep codes 71 notice 73, 74 BIOS Serial Console 47 flowcharts 59, 60, 61, 63, 65, 67, 69 BIOS upgrade 48...
  • Page 92 resources 45 ROM, updating 55 Japanese notice 76 ROM-Based Setup Utility (RBSU) 45 ROMPaq utility 48 Korean notices 77 safety considerations 57 scripted installation 43 serial number 47 laser devices 77 series number 73 LED, health 7 server fault indications flowchart 69 LED, power button 7 server features and options 21 LED, system power 7...

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