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Epson Equity 320SX PLUS User Manual
Epson Equity 320SX PLUS User Manual

Epson Equity 320SX PLUS User Manual

Epson equity user manual
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EPSON
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EQUITY
32Osx PlUS
User's Guide

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Summary of Contents for Epson Equity 320SX PLUS

  • Page 1 ® EPSON ® EQUITY 32Osx PlUS User’s Guide...
  • Page 2 Epson America, Inc. No patent liability is assumed with respect to the use of information contained herein. Nor is any liability assumed for damages resulting from the use of the information contained herein.
  • Page 3 FCC COMPLIANCE STATEMENT FOR AMERICAN USERS This equipment has been tested and found to comply with the limits for a class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against hamrful interference in a residential installation.
  • Page 4: Important Safety Instructions

    Important Safety Instructions Read all of these instructions and save them for later reference. Follow all warnings and instructions marked on the product. Unplug this product from the wall outlet before cleaning. Use a damp cloth for cleaning, not liquid cleaners or aerosol cleaners.
  • Page 5 13. Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions: A. When the power cord or plug is damaged. B. If liquid has entered the product. C. If the product does not operate normally when the operating instructions are followed.
  • Page 6 Importantes Mesures de Séurité Lire attentivement les instructions qui suivent. Les conserver en lieu stir. Observer les avertissements et suivre rigoureusement les instructions marquees sur l’ordinateur. Debrancher l’appareil avant de le nettoyer. Se servir d’un chiffon humide, sans detergents ni aerosols. Ne pas se servir de l’ordinateur pres de l’eau.
  • Page 7 12. Sauf dans les cas specifiquement indiques dans le Guide de l’utilisateur, ne pas essayer de réparer l’ordinateur soi-même; s’adresser à un spécialiste qualifié. 13. Debrancher l’appareil et s’adresser au personnel de service qualifie dans les cas suivants: A. Lorsque le cordon, les broches, la prise ou le socle sont endommages.
  • Page 8: Table Of Contents

    Contents Introduction Optional Equipment ....... Operating Systems and Other Software ....VGA Utilities .
  • Page 9 Setting the Primary Display Type ..... Setting the Keyboard Test Function ....Setting the Shadow RAM.
  • Page 10 Enhancing System Operations Chapter 4 Using AUTOEXEC.BAT and Other Batch Files ... Changing the Processor Speed ..... . . Entering Keyboard Commands.
  • Page 11 Installing and Removing Disk Drives Chapter 7 Using the Correct Drive Bay ......How to Use This Chapter ......Setting the Hard Disk Drive Jumpers .
  • Page 12 Performing System Diagnostics Appendix B Starting the Diagnostics Program ..... The Main Menu Screen ......Setting the Run Time Parameters .
  • Page 13 Troubleshooting Appendix C Identifying Your System ......Error Messages ........The Computer Won’t Start .
  • Page 14: Introduction

    The Equity 320sx PLUS also provides four option slots (three 16-bit and one 8-bit) in which you can install additional devices, such as a modem or a network card.
  • Page 15: Operating Systems And Other Software

    You can use virtually any application program designed for the IBM PC, PC XT, PC AT, or compatible computers on your Equity 320sx PLUS. You may also use powerful 32-bit software designed for 80386 computers with your system. VGA Utilities Epson has included special VGA device drivers and utilities that you can use with your built-in VGA adapter.
  • Page 16: How To Use This Manual

    How to Use This Manual This manual explains how to set up and operate your computer, install options, and run diagnostic checks. Although the illustrations show a computer with a 21/4-inch diskette drive, instructions for using a 31/2-inch drive are included.
  • Page 17: Where To Get Help

    At the end of the manual, you’ll find a glossary and an index. Where to Get Help If you purchased your Epson product in the United States, Epson America provides local customer support and service through a nationwide network of authorized Epson dealers and Service Centers.
  • Page 18: Setting Up Your System

    Chapter 1 Setting Up Your System Setting up your Equity 320sx PLUS personal computer is easy. Just follow the eight steps in this chapter. As you set up your system, you may want to leave this manual’s back cover foldout open so you can refer to the illustrations identifying the different parts.
  • Page 19 Before you set up your computer, it’s important to choose a safe, convenient location that provides the following: A sturdy desk or table strong enough to support the weight of your system and all of its components. A flat, hard surface. Soft surfaces like beds and carpeted floors attract static electricity, which can erase data on your disks, damage the computer’s circuitry, and prevent proper ventilation.
  • Page 20: Removing The Protector Card

    Removing the Protector Cord If you have SW-inch in the diskette slot. This card is inserted at the factory to protect the read/write heads in the drive. To remove it, flip the latch up to pop the card out part way, as shown below; then pull it out.
  • Page 21: Connecting A Monitor

    Connecting a Monitor The way you connect your monitor to the computer depends on the type of monitor you have. If you have a VGA monitor (or a multi-frequency monitor with an analog connector), you can connect it to the computer’s built-in VGA port. See “Using the VGA Interface”...
  • Page 22 4. Examine the connector end of the monitor cable, and position the plug to match the orientation of the monitor port (marked with a monitor icon). Then insert the plug into the port, as shown below. 5. If the connector has retaining screws, be sure to tighten them.
  • Page 23 Plug the monitor power cord into the monitor’s power inlet, as shown below. Plug the other end of the power cord into an electrical outlet. Setting Up Your System...
  • Page 24: Using A Display Adapter Card

    U s i n g a D i s p l a y A d a p t e r C a r d If you are using a non-VGA monitor, you’ll need to install a display adapter (video) card in one of the computer’s option slots before you can connect the monitor.
  • Page 25: Connecting A Printer Or Other Device

    To connect your printer and computer, you need an IBM compatible printer cable. If you are not sure which cable you need, check with your Epson dealer. Once you have the right printer cable, follow these steps: 1. Make sure the printer and computer are turned off.
  • Page 26 3. One end of the printer cable has a 25-pin, D-shell connector. Position the plug to match the orientation of the parallel interface (marked with a special icon shown in the illustration below). Then plug the connector into the port, as shown below. If the plug has retaining screws, tighten them by hand or with a screwdriver, depending on the screw type.
  • Page 27 4. Connect the other end of the cable to the printer as shown below. To secure the cable, squeeze the clips at each side of the printer port and push them into place. 5. Plug the printer’s power cord into a three-hole, 120-volt, grounded electrical outlet.
  • Page 28: Using The Serial Interface

    U s i n g t h e S e r i a l l n t e r f a c e If you have a printer, a modem, or other peripheral device with a serial interface, you can connect it to the serial (IR-232C) port on the back of the computer.
  • Page 29: Connecting The Keyboard

    Connecting the Keyboard Follow these steps to connect the keyboard: 1. Make sure the computer is turned off. 2. Hold the keyboard cable connector so the indicator on the housing faces up. Insert the connector into the appropriate port, marked with a keyboard icon, as shown Although the connectors and ports for the keyboard and mouse are physically identical, they cannot be used interchangeably.
  • Page 30: Connecting The Mouse

    3. You can raise the keyboard by adjusting the legs on the bottom. To change the angle of the keyboard, turn it over and flip each leg upward until it locks into place, as shown below. Connecting the Mouse Your computer has an auxiliary port for an IBM PS/2 compatible mouse that uses a miniature DIN (6-pin) connector.
  • Page 31 mouse connector Once you have connected a mouse, you may need to add commands to your MS-DOS CONFIG.SYS file to enable your computer to use a mouse. See your MS-DOS and mouse manuals for instructions. If you want to use a mouse or other pointing device 1-14 Setting Up System...
  • Page 32: Connecting The Power Cord

    Connecting the Power Cord Follow these steps to connect the power cord: 1. Plug the power cord into the AC power inlet on the back panel, as shown below. WARNING To avoid an electric shock, be sure to plug the cord into the computer before plugging it into the wall socket.
  • Page 33: Turning On The Computer

    Turning On the Computer After you set up your system, you’re ready to turn on the power. But first, read the following safety rules to avoid accidentally damaging your computer or injuring yourself: Do not connect or disconnect any peripheral device or power cables when the computer’s power is on.
  • Page 34 4. To turn on the computer, press the power button located on the right side of the front panel, as shown below. The power indicator next to the button lights up. After a few seconds, the computer counts the amount of memory in your computer, and then performs a diagnostic self test.
  • Page 35: Turning Off The Computer

    When the system has successfully completed its self test, you see the following prompt: Press <Del> to start SETUP Do not press any key yet. If MS-DOS has already been installed on your system, you’ll see a prompt to enter the date.
  • Page 36: Running The Setup Program

    Chapter 2 Running the SETUP Program When you use your computer for the first time, you need to run the SETUP program to define how your system is set up. This is a simple procedure which you must do at least once. You may need to run it again later if you change some part of your configuration.
  • Page 37: Starting The Setup Program

    The configuration you define through SETUP is stored in a special area of memory called CMOS RAM. This memory is backed up by a battery, so it will not be erased when you turn off or reset the computer. Whenever you reboot the computer, it checks the settings, and if it discovers a difference between the information in the CMOS RAM and your system’s configuration, it prompts you to run SETUP.
  • Page 38: Selecting Options

    The menu automatically displays the base memory size, the extended memory size, and whether a math coprocessor (numeric processor) is installed. Additionally, the SETUP menu lists the parameters you can change. S e l e c t i n g O p t i o n s A solid cursor bar highlights the parameter currently selected.
  • Page 39: Setting The Diskette Drive(S)

    Setting the Diskette Drive(s) Your system probably came with one diskette drive installed and you may have another drive of a different size or capacity. The SETUP menu offers five possible selections for your diskette drives (A and B): P 1.2MB 51/4-inch D 360KB 51/4-inch P 1.44MB 31/2inch 0 720KB 31/2-inch...
  • Page 40: Setting The Hard Disk Drive(S)

    C and D. If you have only one hard select Not i nsta11ed disk drive, Ll If your computer came with an Epson 100MB hard disk drive (or if you installed this drive yourself), select number 60 for drive C.
  • Page 41 Hard disk drive types Running the SETUP Program...
  • Page 42 Hard disk drive types (continued) your Defining own drive type If the parameters for your hard disk (listed in its documentation) do not match any of the types listed in the table above, you can define your own type. Follow these steps: 1.
  • Page 43: Setting The Primary Display Type

    after typing each number. If you enter an invalid Press Enter number, the computer beeps and does not go on to the next parameter. Check your drive documentation and try again. You do not enter a value for Size; SETUP does this automatically based on the other values you have entered.
  • Page 44: Setting The Keyboard Test Function

    0 If you have a composite color monitor, such as a color television with a video input, try selecting Co1or 80x25. If you find that the monitor’s resolution is poor, run SETUP again and select Co1or 40x25. If you have two display adapters of different types, select the setting for the one you want to be your primary display adapter.
  • Page 45: Setting The Shadow Ram

    Setting the Shadow RAM Your computer can access RAM (random access memory) faster than ROM (read-only memory). The Shadow RAM feature enables the Equity 32sx PLUS to copy the contents of its system BIOS and/or video ROM into RAM so it can perform certain operations faster. The SETUP Shadow RAM option lets you choose what to place in the shadow RAM area: 0 System...
  • Page 46: Setting The Cpu Clock Speed

    Setting the CPU Clock Speed This option lets you set the default speed at which your computer’s processor operates when you turn it on: P High speed (20 MHz) 0 Low speed (10 MHz) Q Auto speed. When it is running at high speed, the front panel is illuminated.
  • Page 47: Emssize

    ® Lotus/Intel /Microsoft (LIM EMS). The Equity 320sx PLUS is compatible with version 4.0 of the LIM EMS. Once you have set the expanded memory size with the EMS Size option, you also need to use a memory manager to convert the memory to expanded memory.
  • Page 48: Setting The Password

    For example, with 2MB of memory, you can specify any of the following as expanded memory: 0 0KB 3 256KB Li 512KB Q 768KB Q 1024KB Cl 1280KB. Setting the Password The SETUP program lets you set an optional password to control who can use your system.
  • Page 49: Changing Or Deleting A Password

    Now type the password you want to use. You can type up to eight characters using the letter or number keys, in upper- or lowercase. For example, you could enter the following: 123aBc! You can use the backspace key to correct mistakes. After you type the password, press Note Be sure to remember the password you enter or write it...
  • Page 50: Setting The Buiit-In Interfaces

    Setting the Built-in interfaces This option lets you define how the following built-in interfaces operate: Cl Parallel port (LPTl, LPT2, LPT3) 0 Serial port (COMl or COM2) 0 Hard disk drive controller (HDC) 0 Floppy disk drive controller (FDC). S e t t i n g t h e P a r a l l e l l n t e r f a c e The built-in parallel port is set to act as the primary port (LPTl).
  • Page 51: Setting The Serial Interface

    Setting the Serial Interface The built-in serial port in your computer is set to act as the primary port (COMl). If you install an option card that provides an additional serial port, that port automatically becomes secondary (COM2). However, if you want the port on the card to be COMl, select COM2 for the built-in port.
  • Page 52 If you saved your changes, the SETUP program resets your system and the computer runs through its power-on diagnostic tests. If something is wrong, however, you see an error message and a prompt to run SETUP. Follow the instructions on the screen to run SETUP again to correct it.
  • Page 53: Using Your Computer

    Chapter 3 Using Your Computer This chapter briefly describes the following procedures for using your computer: P Installing MS-DOS or another operating system Cl Using special keys on the keyboard Cl Stopping a command or program D Resetting the computer Q Using a password P Using disks and disk drives.
  • Page 54: Special Keys On The Keyboard

    Special Keys on the Keyboard Certain keys on your keyboard serve special functions when your computer is running MS-DOS or application programs. The special keys are described in the table below. Special key functions Using Your Computer...
  • Page 55: Stopping A Command Or Program

    Special key functions (continued) Caps Lock, Num Lock, toggles; press the key once to turn on a function and again to turn it off. When the function is enabled, the corresponding light in the upper right corner of the keyboard is on. Stopping a Command of Program You may sometimes need to stop a command or program while it is running.
  • Page 56: Resetting The Computer

    These methods may also work in your application program. If not, you may need to reset the computer, as described below. Caution It is best not to turn off the computer to stop a program or command. If you created new data and have not yet stored it, the data will be erased if you turn off the computer.
  • Page 57: Using A Password

    There are two ways to reset the computer: 0 If you are using MS-DOS, hold down press the and then the computer should reload MS-DOS. If it doesn’t, try the next method. 0 Press RESET works even when the computer does not respond to your keyboard entries.
  • Page 58: Using Disks And Disk Drives

    If you do not enter the correct password the first time, press and try again. Enter If you want to change or delete your current password, you must run the SETUP program. See Chapter 2 for instructions. Using Disks and Disk Drives The disk drives in your computer allow you to store data on disk, and then retrieve and use your stored data.
  • Page 59 All disks are divided into data storage compartments by sides, tracks, and sectors. Double-sided diskettes store data on both sides. On each side are concentric rings, called tracks, on which a disk can store data. A disk is further divided by sectors, which are similar in shape to pie slices.
  • Page 60: Types Of Diskette Drives

    Your computer uses the read/write heads in a disk drive to store and retrieve data on a disk. To write to a disk, the computer spins it in the drive to position the disk so that the area where the data is to be written is under the read/write head.
  • Page 61 0 360KB drive-Use 5 1/4-inch, double-sided, double-density, 48 TPI, 360KB diskettes. (You can also use single-sided, 160KB or 180KB diskettes.) These diskettes contain 40 tracks per side and 8 or 9 sectors per track. With 8 sectors per track, a diskette holds up to 320KB. With 9 sectors per track, a diskette holds up to 360KB of information, which is approximately 150 pages of text.
  • Page 62: Caring For Diskettes And Diskette Drives

    Because of these incompatibilities, always indicate the diskette type and density when you label your diskettes. (Usually this information appears on the manufacturer’s label.) If you have any combination of the above drives (1.44 MB, 1.2MB, 720KB, or 360KB), you can copy files from one drive to another-using COPY or XCOPY-as long as the correct diskette type is in each drive.
  • Page 63 0 Keep diskettes in a moderate environment. Don’t leave diskettes sitting in the sun, or in extreme cold or heat. 0 Keep diskettes away from magnetic fields, such as electrical appliances, telephones, and loudspeakers. (Remember that diskettes store information magnetically.) Q Do not place diskettes on top of your monitor or near an external hard disk drive.
  • Page 64: Write-Protecting Diskettes

    W r i t e - p r o t e c t i n g D i s k e t t e s You can write-protect a diskette to prevent its data from being altered. When a diskette is write-protected, you can read it and copy data from it, but you cannot store new data on it or delete any files it contains.
  • Page 65 On a 3M-inch diskette, the write-protect device is a small switch on the back of the diskette in the lower right comer, shown below. To write-protect a 3M-inch diskette, slide the switch toward the edge of the diskette until it clicks into position, exposing a hole in the comer.
  • Page 66: Using A Single Diskette Drive System

    U s i n g a S i n g l e D i s k e t t e D r i v e S y s t e m MS-DOS expects the computer to have at least two diskette drives and displays prompts and messages accordingly.
  • Page 67: Inserting And Removing Diskettes

    You can load MS-DOS from an application program diskette if that diskette contains the operating system This means it is a bootable diskette. See your MS-DOS manuals for information about creating a system diskette. Inserting and Removing Diskettes If you have a 51/4-inch diskette drive, insert a diskette as follows: hold the diskette with the label facing up and the read/write slot leading into the drive, as shown below.
  • Page 68 If you have a 3 1/2-inch diskette drive, insert the diskette with the label facing up and the metal shutter leading into the drive, as shown in the following illustration. Slide the diskette into the drive until it clicks into place. When you want to remove the diskette, make sure the drive light is off;...
  • Page 69: Formatting Diskettes

    F o r m a t t i n g D i s k e t t e s Before you can store data on a new diskette, you must format it using the FORMAT command. Formatting prepares the diskette so that MS-DOS can write data on it. You need to do this only once, before you use the diskette for the first time.
  • Page 70: Using A Hard Disk Drive

    U s i n g a H a r d D i s k D r i v e Using a hard disk is similar to using a diskette. However, the hard disk provides several advantages: A 40MB hard disk can store as much data as approximately thirty-three 1.2MB diskettes, and a 100MB hard disk can store as much data as approximately eighty-two 1.2MB diskettes.
  • Page 71 This protects the hard disk from being damaged if the computer is bumped accidentally. Many hard disk drives, induding all Epson drives, automatically park their heads when you turn off the computer. If your hard disk drive does not do this, or if you are not sure that it does, be sure to run HDSIT.
  • Page 72 You see a message on the screen that tells you the disk drive’s read/write heads will remain locked until you reset the computer or turn the power off and on again. The computer locks the heads and disables the keyboard. Remove any diskettes and turn off the computer.
  • Page 73: Enhancing System Operations

    Chapter 4 Enhancing System Operations This chapter tells you how to use the following procedures to enhance the operation of your computer: 0 Using AUTOEXEC.BAT and other batch files 0 Changing the processor speed Using expanded memory beyond 640KB Using the VGA utilities. Using AUTOEXEC.
  • Page 74: Changing The Processor Speed

    When you install MS-DOS, it creates an AUTOEXEC.BAT file for you. To modify the file or replace it with a new one, you can use the COPY or EDLIN command, a text editor, or a word processing program that can save a file as a text-only file.
  • Page 75 There are different types of copy-protected programs. Depending on the type you have, you may or may not want to set the processor to automatic speed. Follow these guidelines: If you are using a copy-protected program that can run only on a diskette or that requires a key disk, try to start the program on high speed.
  • Page 76: Entering Keyboard Commands

    Entering Keyboard Commands You can change the processor speed by entering one of the commands shown in the following table. Speed setting commands To enter these commands, hold down the Ctrl key and the Alt key simultaneously and then press the 2, +, 1, or - key. Use the + or - key on the numeric keypad or the 1 or 2 key on the main keyboard.
  • Page 77: Using The Espeed Program

    t h e U s i n g E S P E E D P r o g r a m ESPEED provides an easy way to change the processor speed if your application program does not recognize the Cttl keyboard commands or if you want to include the program command in a batch file.
  • Page 78 To display the current CPU speed, press You see the following: Enter. 20.0 MHz <-> To change the speed when you see this display, press the + or - key; then press The processor speed you set remains in effect until you change it using the ESPEED program again, a keyboard command, or the SETUP program;...
  • Page 79: Using Expanded Memory Beyond 640Kb

    Using Expanded Memory Beyond 640KB The Equity 320sx PLUS comes with 2MB of random access memory. MS-DOS and your application programs that run under MS-DOS use the first 640KB of memory. You can use any memory above 1MB as extended memory (up to 16MB) or expanded memory (up to 24MB).
  • Page 80: Modifying The Config.sys File

    3. Add a command to the CONFIG.SYS file to include the memory manager as a device driver, as described in the next section. The CONFIG.SYS file is used by MS-DOS to set up the computer’s system configuration requirements. M o d i f y i n g t h e C O N F I G . S Y S F i l e If you have a word processing program that can save a file as a text-only file (also called an ASCII file), you can use it to add the memory manager to the CONFIG.SYS file.
  • Page 81 Save the file as an ASCII text file. 4. Reset the computer. If you do not have a word processing program capable of saving an ASCII text file, you can modify CONFIG.SYS using the MS-DOS EDLIN or COPY CON command, or a text editor.
  • Page 82 M[n] parameter specifies a particular 64KB page frame address for EMM386SX.SYS. The value n must be a number from 1 to 9 to indicate one of the following addresses: Default setting For example, to specity a page frame address of 0CC000h, add the following command line to your CONFIG.SYS file: DEVICE-EMM386SX.SYS /M4 Note...
  • Page 83: Using The Vga Utilities

    EMM386SX.SYS automatically excludes from mapping any addresses that are reserved for use by your system ROM and RAM. If you install an option card, such as a network card, that uses the memory address range C000 through E000, include the X parameter in the DEVICE= command line to exclude this memory range from expanded memory mapping.
  • Page 84 You can use the VGA utilities (also provided on the Utility diskettes) to take advantage of other special features of your VGA adapter. Even if you do not use any device drivers, you may want to install some of the VGA utilities, such as the following: VGAMODE SETVGA...
  • Page 85: Accessing Internal Components

    Be sure to heed all the cautions and warnings so you do not injure yourself or damage the computer. If you have any reservations about performing these steps yourself, ask your Epson dealer for assistance. drive. You do not need to remove it to install or remove an Accessing Internal Components...
  • Page 86: Removing The Cover

    Removing the Cover To access any internal components, you need to remove the computer’s cover. Follow these steps: 1. Turn off the computer and then any peripheral devices (including the monitor and printer). 2. Disconnect the computer’s power cable from the electrical outlet and from the back panel.
  • Page 87 5. The cover is also secured by two latches on the back of the cover near the comers. Press both latches inward and then lift up the cover from the back panel. You might meet some resistance from the g-rounding tabs along the inside of the cover.
  • Page 88 7. Before you touch any of the components, touch the inside of the computer’s back panel, as shown below, to ground yourself and avoid an electric shock. WARNING Be sure to ground yourself to the inside back panel of the computer every time you remove the cover.
  • Page 89: Removing The Subassembly

    Removing the Subassembly You need to remove the subassembly to install or remove disk drives, or to access the SIMM or math coprocessor sockets on your computer’s main system board. The subassembly is the large metal casing that holds the horizontal drive bays and the power supply, as shown below.
  • Page 90 Follow these steps to remove the subassembly: 1. Remove the front panel from the computer by lifting up slightly on the three clips at the top of the panel and tilting it toward you. Then set it aside. 2. If you have a hard disk drive, the drive cable is connected to the main system board on the left side of the subassembly, as shown below.
  • Page 91 Grasp the connector and pull it straight up to remove it from the socket. Do not pull only on the cable. 3. The diskette drive cable is connected to the socket behind the hard disk drive socket; disconnect it in the same manner.
  • Page 92 5. Raise the front of the subassembly, as shown below. 6. Reach back underneath the subassembly and disconnect the two power supply cables connected to the right side of the main system board, as shown below. Pull each connector straight up. Do not pull only on the cables. Accessing Internal Components...
  • Page 93: Replacing The Subassembly

    7. Lift the entire subassembly out of the computer and carefully place it on your work surface. Replacing the Subassembly Follow the steps below to replace the subassembly inside your computer: 1. Notice that there are four mounting slots on the back of the subassembly: two in the upper comers and two in the lower corners.
  • Page 94 There are four corresponding tabs on the inside back panel of the computer which fit into the openings in the subassembly slots. Lift up the subassembly from your work surface and lower the back end into the computer, guiding the top slots on the subassembly into the top tabs on the computer.
  • Page 95 2. Hold up the front of the subassembly at a slight angle and arrange the ribbon cables so they curve underneath the subassembly and extend out its left side. Then grasp the two power supply cables, labelled P4 and P5. Each connector has six pin holes and a large tab on one side, as shown below.
  • Page 96 3. Position power supply connector P4 so the large tab on the connector faces the right side of the computer. Beginning with the six pins toward the back of the computer, carefully line up the holes in the connector with the pins in the socket and then push in the connector.
  • Page 97 5. Carefully lower the front of the subassembly onto the computer. Make sure that all four tabs on the back of the computer are inserted into the slots on the subassembly as you lower it. small tabs 5-13 Accessing Components Internal...
  • Page 98 Guide the tabs on the front of the subassembly over the opening in the front of the computer so the two small tabs sit behind the opening and the large tab with the curved lip sits over the front of the opening. If necessary, press on the large tab until the subassembly snaps into place.
  • Page 99 Both the diskette drive and hard disk drive sockets are located on the main system board on the left side of the subassembly, as shown below. Both sockets have a notch on one side. Connect the diskette drive cable first. As shown below, there is a tab on one side of the connector.
  • Page 100 Align the connector with the socket so the tab on the connector lines up with the notch in the socket. Make sure the holes in the connector fit over all the pins in the socket and then push in the connector. Caution If you do not correctly align the holes with the pins, you could severely damage your computer when you...
  • Page 101: Replacing The Cover

    Replacing the Cover Follow these steps to replace the computer’s cover: 1. Facing the back of the computer, hold the cover so that the side with three tabs on the edge faces away from you, as shown below. 2. Insert the three tabs into the three notches in the back of the front panel of the computer, Accessing Internal Components 5-17...
  • Page 102 3. Lower the back of the cover onto the computer and press down firmly on all edges of the cover to form a tight seal. 4. Turn the large screw on the back panel clockwise to secure the cover to the computer. 5.
  • Page 103: Installing And Removing Options

    Chapter 6 Installing and Removing Options You can enhance the performance of your computer by adding a variety of options, including the following: 0 Option cards D Memory modules Q A math coprocessor. An option card is a circuit board you install in your computer to add a particular function.
  • Page 104: Changing The Jumper Settings

    A math coprocessor speeds up the numeric calculations your computer performs when using certain application software. If you purchase a math coprocessor, it is a good idea to ask your dealer to install it for you, because it can be damaged easily.
  • Page 105: Setting The Jumpers

    S e t t i n g t h e J u m p e r s The illustration below shows the locations of the jumpers on your computer’s main system board. A jumper’s setting is determined by where the jumper is placed on the pins.
  • Page 106 Caution Be careful not to bend the jumper pins or damage any surrounding components on the main system board. The following table lists the jumper settings and their functions. Main system board jumper settings Factory setting Installing and Removing Options...
  • Page 107: Replacing The Battery

    If you need to change any jumper settings, follow these steps: 1. Remove any option cards that may be blocking your access to the jumpers. See page 6-13 for instructions. 2. Change the jumper settings. 3. Replace any option cards you removed. See “Installing an Option Card”...
  • Page 108 If necessary, follow the instructions on page 5-2 to remove the computer’s cover. Then follow these steps to replace the battery: 1. The battery is attached to the bottom of the computer case, just behind the front panel, as shown below. To disconnect the battery from the main system board, pull up on the connector plugged into socket CNl, as shown below.
  • Page 109 2. The battery is attached to the computer with Velcro? Remove the battery by pulling it up from the bottom of the computer case, as shown below. Then set it aside. 3. Remove the new battery from its package and position it so the Velcro faces down and the cable faces connector CNl.
  • Page 110 4. Connect the battery cable to connector CNl. 5. Follow the steps in Chapter 5 to replace the computer’s cover. Then run the SETUP program to reconfigure your system and reset the time for the real-time clock. See Chapter 2 for instructions. Installing and Removing Options...
  • Page 111: Installing An Option Card

    8-bit slot. Each slot can accommodate an option card. You can buy option cards from authorized Epson dealers as well as other vendors. This section explains how to install option cards in your computer. If you need to remove an option card later (to access jumpers, memory modules, or a math coprocessor), see “Removing an Option Card”...
  • Page 112 Slots 1 through 3 are designed for 16-bit option cards and slot 4 is designed for an 8-bit card. As you can see below, a 16-bit card has an extra connector along the bottom. 16-bit option card Usually it does not matter which slot an option card occupies as long as the card fits in the slot.
  • Page 113 Follow these steps to install an option card: 1. If you are installing an option card that controls a mouse, you need to change the setting of jumper J4 on the main system board before you install the card. If you install a display adapter card, you may need to change the settings of jumpers Jl, J3, and J5.
  • Page 114 Unpack the option card and adjust any switches or jumpers on it, if necessary. (Check the option card instructions.) When you handle the card, be careful not to touch any of the components on the circuit board or the gold-edged connectors. If you need to set it down before you install it, place it gently on top of its original packing material with the component side facing up.
  • Page 115 6. Secure the end of the card to the back of the computer with the retaining screw. 7. Follow the instructions in Chapter 5 to replace the cover. Then see “Post-installation Setup” at the end of this chapter. Removing on Option Card If you need to remove an option card, follow these steps: 1.
  • Page 116: Adding Memory Modules

    80ns (nanoseconds) or faster. Be sure all the SIMMs operate at the same speed. 0 The Equity 320sx PLUS can use any SIMM that complies with industry standards; however, you should use Epson SIMM option kits to ensure reliability and compatibility.
  • Page 117: Installing Memory Modules

    If you install 24MB of total memory on SIMMs, the computer disables the 2MB of memory soldered on your main system board. for the Equity 320sx PLUS 4 = 4MB SIMM 1=1MB SIMM Installing and Removing Options...
  • Page 118 Follow these steps to install SIMMs: 1. Remove the computer’s cover and subassembly as described in Chapter 5. 2. The SIMM sockets are located on the front of the main system board near the math coprocessor socket, as shown below. math coprocessor socket Installing and Removing Options 6-16...
  • Page 119 3. Install the SlMMs in the sockets closest to the right side of the main system board first. Position each SIMM so the notch on its edge faces the front of the computer and place lt on the left side of the tabs at an angle, as shown below.
  • Page 120: Removing Memory Modules

    The SIMM should snap into place between the tabs and the retaining posts. If it does not go in smoothly, do not force it; pull it all the way out and try again. Make sure the SIMM is fully inserted into the socket and that the pins on the retaining posts extend through the holes in both ends.
  • Page 121 2. The SIMM sockets are located on the front of the main system board near the math coprocessor socket, as shown below. SIMM sockets SIMM2 math coprocessor socket Installing and Removing Options 6-19...
  • Page 122 3. Remove the SIMMs in the sockets closest to the left side of the main system board first. Use your fingers or two small screwdrivers to pull away the tabs that secure the SIMM at each end. Be careful not to pull the tabs too far, or they may break.
  • Page 123: Installing A Math Coprocessor

    lnstalling a Math Coprocessor Your computer has a socket on the main system board to accommodate an 80387SX, 20 MHz math coprocessor. A math coprocessor speeds up your computer’s numeric calculations and graphic image displays when you are using certain application software. It is best to have your dealer install a math coprocessor for you, since it is a delicate component that can be damaged easily if it is installed incorrectly.
  • Page 124 3. The math coprocessor socket is located on the front of the main system board near the SIMM sockets, as shown below. 4. The math coprocessor socket is hollow and square, and has a notch in the lower left comer, as shown below. notch 6-22 Installing and Removing Options...
  • Page 125 The math coprocessor also has a notch in one corner, marked by a dot, as shown below. notch Align the notched corner of the coprocessor with the notched corner of its socket. The notched sides must be aligned for the coprocessor to operate properly, so be sure its position is correct before you go to the next step.
  • Page 126: Removing A Math Coprocessor

    If the coprocessor does not go in smoothly, do not force it; pull it all the way out and try again, keeping it straight as you insert it. It is completely inserted when the surface of the coprocessor is flush (even) with the surface of the socket. Be sure it is inserted all the way.
  • Page 127: Post-Installation Setup For Memory Cards

    Post-Installation Setup for Memory Cards After you install an optional memory card, you need to configure your computer to use it. Follow these guidelines: Run the SETUP program to reset your computer’s configuration to include the memory on your memory card.
  • Page 128 If you install a hard disk drive that has never received a hardware level format (such as some non-Epson hard disk drives), you need to format the disk. Check the manual that came with your drive, and then, if necessary, follow the instructions in Appendix B to format your new hard disk.
  • Page 129: Installing And Removing Disk Drives

    If you are installing or removing a non-Epson drive, some of the steps in this chapter may not apply; see the documentation that came with your drive for more information.
  • Page 130: Using The Correct Drive Bay

    Your computer has two horizontal drive bays and one vertical mounting position to hold up to three drives, as shown below. Using the Correct Drive Bay Your computer may have come with a hard disk drive already installed in the vertical mounting position. If not, you can install one 31/2-inch hard disk drive in this position.
  • Page 131: How To Use This Chapter

    The upper horizontal drive bay probably contains the diskette drive that came with your system. This drive bay can accommodate one of the following types of devices: P 51/4-inch diskette drive Li 31/2-inch diskette drive with a 51/4-inch mounting frame installed on it.
  • Page 132: Setting The Hard Disk Drive Jumpers

    Setting the Hard Disk Drive Jumpers You may need to change the hard disk drive jumper settings if you install or remove a hard disk drive. The jumpers tell the computer whether you are using one hard disk drive or T W 0 .
  • Page 133: Changing The Jumper Settings

    C h a n g i n g t h e J u m p e r S e t t i n g s The hard disk drive jumpers are located on the drive’s board, near the large cable connector. The jumpers on your drive may be in a slightly different location, but you set them the same way.
  • Page 134 The following table lists the jumper settings for all the possible hard disk drive configurations. Jumper One hard positions disk drive X = jumper installed = no jumper installed To move a jumper from one position to the other, use your fingers, needle-nose pliers, or tweezers to pull it off its pins and gently move it to the other position.
  • Page 135: Installing A Hard Disk In The Vertical Position

    If one of your hard disk drives is already installed in the computer, follow the steps under “Removing a Hard Disk From the Vertical Position” on page 7-17 to remove it. Then set the jumpers on both drives while they are out of the computer.
  • Page 136: Removing The Mounting Frames From The Drive

    R e m o v i n g t h e M o u n t i n g F r a m e s F r o m t h e D r i v e Your hard disk drive comes with 51/4-inch mounting frames attached to each side of the hard disk drive, as shown below.
  • Page 137 On one side, there may also be a plastic guiderail. Follow these steps to remove the mounting frames (and guiderail) from the drive: 1. If necessary, remove the screws securing the plastic guiderail and the metal grounding plate to one of the mounting frames, as shown below.
  • Page 138: Removing And Attaching The Mounting Plate

    R e m o v i n g a n d A t t a c h i n g t h e M o u n t i n g P l a t e If you are installing a new hard disk drive in your computer, you need to attach a hard disk drive mounting plate to the drive.
  • Page 139: Installing The Drive

    Then place the flat side of the mounting plate on the hard disk drive and align the four holes on the plate with the four holes on the drive, as shown below. 3. Use the four screws that came in your hard disk drive kit to secure the mounting plate to the drive.
  • Page 140 Follow these steps to install the hard disk drive in the vertical mounting position: 1. Place the hard disk drive on the right side of the subassembly with the mounting plate facing up and the ribbon cable and power supply sockets facing the back of the subassembly.
  • Page 141 The connector at one end of the cable has two rows of holes, one of which is blocked with a plug, as shown below. The ribbon cable socket on the back of the drive has two rows of pins. In one of the rows, a pin is missing. Installing and Removing Disk Drives 7-13...
  • Page 142 3. Align the connector with the socket so that the row in the connector with the blocked hole lines up with the row in the socket with the missing pin, as shown below. Make sure the holes fit over all the pins and then push in the connector.
  • Page 143 4. Locate one of the power supply cables that lead from the power supply (behind the horizontal drive bays). The cables are labelled Pl, P2, and P3; you can use any one. As shown below, the end of the connector has two notched comers.
  • Page 144 6. Notice that there are two tabs facing downward on one edge of the mounting plate. These tabs will fit into two slots in the right side of the subassembly. Guide the tabs into the slots and tilt the top of the drive toward the subassembly.
  • Page 145: Removing A Hard Disk From The Vertical Position

    7. Secure the drive to the bracket with the retaining screw. Now you can replace the subassembly and the computer’s cover. See Chapter 5 for instructions. Removing a Hard Disk From the Vertical Position You need to remove the hard disk drive from the vertical position in the following cases: 0 You are replacing the drive 0 You are adding a second drive (either another hard disk...
  • Page 146 3. Disconnect the power supply connector and the ribbon cable connector from the sockets on the back of the hard disk drive, as shown below. Firmly pull the connectors straight out from the sockets so you do not bend the pins.
  • Page 147: Installing Or Removing A Drive In The Horizontal Position

    If you are adding a 31/2-inch drive, you need to make sure that M-inch metal mounting frames are attached to the drive so it fits properly in the drive bay. Epson 31/2-inch drives come with mounting frames already installed. If your drive did not come with frames installed, follow the instructions in the manual that came with the drive to attach them.
  • Page 148 2. There are two or three holes on each side of the disk drive. When you insert the drive, align the appropriate round holes in the drive with the two oval holes on each side of the drive bay, as shown below. 3.
  • Page 149 4. Locate the four retaining screws that came with your disk drive. Insert two screws into the oval holes on each side of the drive bay and tighten them with a screwdriver, as shown below. screws If you are installing a diskette drive, go to step 5. If you are installing a hard disk drive, go to step 6.
  • Page 150 The interface that protrudes from the back of the drive has gold contacts on both sides. Near one end of the interface, there is a gap to accommodate the plastic divider on the connector. Align the connector with the interface so that the plastic divider on the connector lines up with the gap in the interface, as shown below.
  • Page 151 6. Locate the hard disk drive ribbon cable that you removed from the drive in the vertical mounting position. Follow the instructions below to attach the connector in the middle of this cable to the horizontal hard disk drive. As shown below, there are two rows of holes in the connector.
  • Page 152 7. Align the connector with the socket so that the row in the connector with the blocked hole lines up with the row in the socket with the missing pin, as shown below. Make sure the holes fit over all the pins and then push in the connector.
  • Page 153 The power supply socket on the back of the drive is next to the ribbon cable connector. The socket also has two notched comers, as shown below. power supply cable notched corners Position the power supply cable connector so that the notched comers on the connector line up with the notched comers of the power supply socket on your drive.
  • Page 154: Removing A Drive From The Horizontal Position

    9. If necessary, follow the instructions under “Installing a Hard Disk in the Vertical Position” on page 7-7 to reinstall your vertically mounted drive. R e m o v i n g a D r i v e F r o m t h e H o r i z o n t a l P o s i t i o n Follow these steps to remove a drive from a horizontal drive bay: 1.
  • Page 155 3. Remove the screws securing the drive to the drive bay. There are two screws on each side. 4. Grasp the disk drive from the front of the drive bay, pull it completely out, and set it aside. 5. If you have removed one hard disk drive and are leaving another one in your system, make sure you have set the jumpers on the remaining drive to indicate that you now have only one hard disk drive.
  • Page 156: Appendix A Specifications

    Appendix A Specifications CPU and Memory 32-bit CPU System memory Shadow RAM Math coprocessor (optional) Clock/calendar Battery 80386SX microprocessor, 20 MHz system clock speed, 20 MHz or 10 MHz processor speed; user selectable 0 wait state memory access speed at 20MHz 2MB RAM standard;...
  • Page 157: Controllers

    Controllers Diskette Hard disk Interfaces Monitor Serial Parallel Mouse Keyboard Option slots Speaker Specifications Supports up to two drives in any of four formats: 51/4-inch, high-density, 1.2MB; 51/4-inch, double-density, 360KB; 31/2-inch, high-density, 1.44MB; 31/2-inch, double-density, 720Kb; controller on main system board Supports up to two drives;...
  • Page 158: Power Supply

    Power Supply Type Input ranges Maximum outputs Mass Storage Diskette drives Hard disk drives Other devices 140W, fan-cooled, automatic input voltage sensing 98 VAC to 132 VAC and 195 to 264 VAC +5 VDC at 18 Amps, +12 WC at 4.2 Amps -12 WC at 0.3 Amps, -5 WC at 0.3 Amps...
  • Page 159: Keyboard

    Keyboard Layout Function Environmental Requirements Physical Characteristics Width Depth Height Weight Specifications Detachable, two position; 101 sculpted keys 58-key QWERTY main keyboard; 17-key numeric/cursor pad; 10 cursor keys; additional 4-key cursor pad; 16 function keys (user-definable) Four levels (normal, shift, control, alternate);...
  • Page 160: System Memory Map

    System Memory Map Specifications A-5...
  • Page 161: Performing System Diagnostics

    If an error occurs during a test, note the error message and contact your Epson dealer. Your dealer may be able to solve the problem; if not, see “Where to Get Help” in the Introduction for technical support information.
  • Page 162: Starting The Diagnostics Program

    Starting the Diagnostics Program To start the diagnostics program, follow these steps: 1. Insert the Reference diskette in drive A and turn on or reset the computer. 2. When you see the following prompt, press the Press <Del> to 3. At the next prompt, select 4.
  • Page 163 When you select a test category from the option line at the top of the menu, you see a submenu of the available diagnostic tests. For example, the submenu for the System board category appears when you first see the main menu because the System board option is selected.
  • Page 164: Setting The Run Time Parameters

    Setting the Run Time Parameters The tests you select will run in the following manner unless you change the run time parameters: Each test is performed one time (passbound) 3 The program waits if an error occurs 0 No errors are recorded to the printer, disk, or other device.
  • Page 165: Error Logging

    Press if you want the diagnostics program to Enter continue when an error occurs. The next option is: Error logging (Y/N) ? N Press Y and to record the errors that may occur during Enter the test. See “Error Logging,” below, for details. Press if you do not want to create the log.
  • Page 166 If you selected Passbound testing, you see this prompt: of passes : 00001 Spedfy the number of times (from 1 to 65535) you want the program to run the test(s). Or press number to select the default of one pass. You can use the backspace key to make corrections.
  • Page 167 youselect Log errors on disk, submenu: Floppy disk A: Floppy disk B: Hard disk C: Hard disk D: (You do not see drive D unless you have a second hard disk drive.) Press 1 or ? to highlight the disk on which you want to log error messages and press creates a file called ERROR.LOG in the current directory of...
  • Page 168: Selecting Diagnostic Tests

    Selecting Diagnostic Tests To start a single test, press ’ or ‘ to highlight the test category on the main menu. Then press “ the particular test in the submenu and press When a test has been completed, you see this prompt: Press <Enter>...
  • Page 169 You can stop testing at any time and return to the main menu by holding down completes the current test before it stops. You must enter certain parameters to run the hard disk and diskette drive tests. If you use program prompts you for the parameters immediately.
  • Page 170: Running The Tests

    Running the Tests The table below lists all of the available System diagnostic tests and refers you to other sections in this chapter for additional information, if necessary. System diagnostic Performing System Diagnostics B-10 tests...
  • Page 171 System diagnostic tests (continued) Component Tests Hard disk Hard disk format Media analysis drives Performance Seek Read/verify Check test cylinder Force bad tracks Floppy disk Diskette format Drive speed drives Random read/write Sequential read/write Disk change line Keyboard Controller Scan/ASCII code Keyboard clock line Keyboard data line Video...
  • Page 172: Memory Diagnostics

    System diagnostic tests Tests Component Video 440 x 350 graphics* (continued) 640 x 480 graphics* Misc. Printer adapter Comm. adapter Test appears only if you have installed a color monitor. Memory Diagnostics If you have relocated any memory addresses, you must change the addresses to their original locations before running the memory tests or they will not work properly.
  • Page 173: Hard Disk Parameters

    Destructive tests Format Media analysis Force bad tracks Before performing any destructive test, the program displays the following messages: All data on hard disk you have specified may be lost... Do you still want to continue (Y/N)? Press Y and Enter the operation.
  • Page 174 The interleave factor affects the performance of your hard disk. You see the following prompt: Interleave (l-16) ? 3 Enter 1 if you are using an Epson IDE hard disk drive or a different number, if your hard disk documentation recommends it.
  • Page 175: Save And Exit

    Mark bad tracks (Y/N) ? N You do not need to enter a bad track list for the hard disk that comes with the Equity 320sx PLUS. Press N, if necessary, and then press If you press Y and then...
  • Page 176: Hard Disk Format

    The Hard disk format program performs a low-level format on your hard disk. If your computer came with a factory- installed hard disk or if you have installed an optional Epson hard disk, it has already been formatted for you.
  • Page 177: Media Analysis

    Caution The hard disk format procedure destroys any data on your hard disk. You may want to reformat a hard disk if you have a serious problem with the drive. However, before formatting a disk with data on it, try every other recovery procedure described in your MS-DOS manuals.
  • Page 178: Performance Test

    P e r f o r m a n c e T e s t This test checks the performance of your hard disk by determining the data transfer rate and track-to-track seek time based on the transfer size, the seek count, and the amount of data transferred.
  • Page 179: Check Test Cylinder

    C h e c k T e s t C y l i n d e r This test checks the test cylinder, which is the last cylinder on the hard disk. You should perform this test if you receive a hard disk error when you boot the system.
  • Page 180: Floppy Disk Diagnostics

    The controller displays one of the following messages when an error occurs during a diagnostics procedure: Address mark not found Attachment failed to respond Bad ECC on disk read Bad sector flag detected Controller has failed Drive activity failed ECC corrected data error Requested sector not found Reset failed Seek operation failed...
  • Page 181: Performing The Tests

    P e r f o r m i n g t h e T e s t s The Diskette format test checks the format capability of the diskette drive and its controller. In order to run the test, you need a blank diskette that has been formatted using the MS-DOS FORMAT command and that is not write-protected.
  • Page 182: Floppy Disk Error Messages

    Note Be sure to insert a blank diskette that has been formatted using the MS-DOS FORMAT command before you run the Diskette format test. Then use that diskette when you run any of the other destructive tests. Check that you have inserted the correct diskette before you enter Y at the Proceed prompt.
  • Page 183: Miscellaneous Diagnostics

    You may see the following message if you attempt to run the Change line test on a drive that does not support a change line, such as a 360KB or 720KB drive: Change line not available The controller displays one of these messages when an error occurs during a diagnostics procedure: Bad address mark Bad CRC error...
  • Page 184: Communication Adapter Test

    Before running the test, be sure that the printer is on-line, paper is loaded, and all connections are secure, or you may see one of the following error messages: Error - Printer out of paper Error - Printer not selected Error - Printer interface Error - Time out on printer C o m m u n i c a t i o n A d a p t e r T e s t...
  • Page 185: Exiting System Diagnostics

    If you see one of the following errors, there may be a problem with the controller or the test cable: Error - Break detected Error - Framing error Error - Overrun error Error - Parity error Error - Time out! Check to make sure that the test connector is securely connected to the port.
  • Page 186: Appendix C Troubleshooting

    Appendix C Troubleshooting You should not encounter any difficulties as you set up and use your computer, but if anything out of the ordinary happens, refer to this appendix. You can correct most problems by adjusting a cable connection, repeating a software procedure, or resetting the computer.
  • Page 187: Error Messages

    3. When the computer performs a memory test, the version number of your system ROM BIOS appears at the bottom of the screen. Quickly write down the version number. If you do not have enough time to write down the entire number, press When you see key.
  • Page 188: The Computer Won't Start

    The Computer Won ‘t Start If your computer does not start when you turn on the power, check the following: 1. Is the power light on? If not, remove any diskettes and turn off the power. Check that the power cord is securely connected to both the AC inlet on the back panel and an electrical outlet.
  • Page 189: The Computer Does Not Respond

    MS-DOS prompt after five minutes, press the button and try again. If that doesn’t work, insert the Reference diskette in drive A and press the If the computer still does not boot, contact your Epson dealer. 3. Did you enter the correct password? See “Password Problems,”...
  • Page 190: Password Problems

    7. If your computer still does not respond, you can reset it using the Ctrl “Resetting Your Computer” in Chapter 3 for more information. 8. If resetting the computer does not work, turn it off and wait at least five seconds. If you do not have a hard disk drive, insert the Startup or Reference diskette in drive A.
  • Page 191: Accessing Your Current Password

    Accessing Your Current Password If you have forgotten your current password and cannot use your computer, follow these steps: 1. Turn off the computer and follow the instructions under “Changing the Jumper Settings” in Chapter 6 to disable the password function by setting jumper J2 to position A. Caution Be sure to ground yourself on the back inside panel of the computer before touching any of the interior...
  • Page 192: Keyboard Problems

    If you did not set a new password, you do not see the Enter Password immediately. Note: Be sure to remember your new password or write it down and keep it in a safe place. If you forget the password you enter now, you may have to repeat the above procedure the next time you reboot your computer.
  • Page 193: Monitor Problems

    Monitor Problems For monitor problems, check the following 1. If there is no display on the screen, check that the monitor’s power switch is on and that the power light on the monitor is lit. If the power light is on but you still do not see anything on the screen, check the monitor’s brightness and contrast controls.
  • Page 194: Diskette Problems

    Note If your application program requires a monitor that supports graphics but you have a monochrome monitor, the results will be unpredictable. 8. If you installed a display adapter card in your computer, and you want to use that adapter as your primary display adapter, you need to change the setting of jumper Jl on the main system board to disable the built-in VGA adapter.
  • Page 195 3. If reinserting the diskette does not solve the problem and you have access to another diskette drive of the same type, place the diskette in the other drive and repeat the operation. If this works, the trouble may be in your diskette drive.
  • Page 196: Diskette Drive Problems

    If you see one of these messages, make sure the diskette is properly inserted in the drive. On a 51/4-inch diskette drive, make sure the drive latch is closed. Try the operation again. If the problem persists, try removing the diskette and reinserting it.
  • Page 197: Hard Disk Problems

    4. If you are still having trouble with the drive, run the Floppy disk system diagnostic tests, described in Appendix B. If the diagnostics program indicates an error, consult your Epson dealer. 5. If the diskette drive is making loud or unusual noises, contact your Epson dealer.
  • Page 198: Installing The Drive

    Also check the jumper settings on your drive to make sure they are set correctly. 3. If you installed a non-Epson hard disk drive, was it physically formatted by the manufacturer? A blank, new hard disk must be formatted (or initialized) before you can partition it and install an operating system on it.
  • Page 199: Preparing The Drive

    Preparing the Drive Before you can store data on a new hard disk (which has already been physically formatted), you must do the following to prepare it for use: 1. Run the SETUP program to define your hard disk as part of the computer’s configuration.
  • Page 200: Software Problems

    If you still have trouble with your hard disk, you can back up your data and physically reformat the disk. Then you’ll need to reinstall MS-DOS and copy your files back onto the disk. See “Hard Disk Format” in Appendix B and your MS-DOS manuals for instructions.
  • Page 201: Printer Problems

    4. An application program can occasionally lock the computer, making it unresponsive to the keyboard. If your computer does not respond when you type on the keyboard, you can reset it. Follow the instructions in Chapter 3. 5. If resetting the computer does not help, turn off your system, wait five seconds, and then turn it back on.
  • Page 202: Option Card Problems

    If it does not, you may need to change the internal setting of the computer’s parallel port for a parallel printer (or serial port for a serial printer). To do this, use the MS-DOS MODE or SETMODE command. See your printer manual and the MS-DOS manuals for more details.
  • Page 203: Mouse Problems

    Did you set the necessary jumpers on the main system board? See Chapter 6 for more information. Did you run the SETUP program to update your configuration after installing the card? See Chapter 2. If you used the option card to add an external device to your computer, did you use the proper cable to connect the device to the card’s connector on the back panel? Did you perform the correct setup procedures for the...
  • Page 204: Memory Module Problems

    Memory Module Problems If you added extra memory to your system by installing SIMMs and that memory is not operating properly, check the following: 1. If the memory count displayed by the power-on diagnostics program is incorrect, you or your dealer may not have installed the SlMMs correctly.
  • Page 205: Math Coprocessor Problems

    Math Coprocessor Problems If your math coprocessor does not seem to be operating properly, check the following: 1. Run the SETUP program and check to make sure that the math coprocessor is listed as Insta11ed on the SETUP display. If it is listed as dealer may have installed the coprocessor incorrectly.
  • Page 206: Glossary

    Glossary Address A number or name that identifies the location where information is stored in a computer’s memory. Analog monitor A monitor that generates, responds to, or acts upon analog data. Analog data is transmitted by varying the voltage levels in a continuous current.
  • Page 207 Automatic speed The feature that enables the computer to switch automatically from high speed (20 MHz) to low speed (10 MHz) when accessing a diskette drive. Backup An extra copy of a program, data file, or disk, that is created in the event your working copy is damaged or lost.
  • Page 208 Byte A sequence or group of eight bits that represents one character. Color Graphics Adapter. A type of display adapter card that can generate up to 25 lines of text with 80 characters on each line, monochrome graphics at 640 x 200 resolution, or four- color graphics at 320 x 200 resolution.
  • Page 209 Configuration The particular setup of a group of components. A typical system configuration consists of a computer with one diskette drive and one hard disk drive connected to a monitor and a printer. Control code A command (generated when you hold down Ctrl and press another key on the keyboard) that instructs the computer to perform a specific function.
  • Page 210 Cylinders The vertical alignment of tracks in a hard disk that can be lined up under one read/write head. The number of tracks on a disk is equal to the number of cylinders times the number of heads. Data Information such as text or graphics stored or processed by a computer.
  • Page 211 A display adapter card controls the way the monitor displays text and graphics. (In the Equity 320sx PLUS, a VGA display adapter is built into the system board.) Also known as Video card.
  • Page 212 Disk Operating System. A commonly used operating system that controls the computer’s input and output functions. See Operating system. also Double-density A type of diskette format that allows you to store twice as much data as the standard-density format. A 51/4-inch double- density diskette can store 360KB of data.
  • Page 213 Fife A group of related pieces of information called records, or entries, stored together on a disk Text files consist of words and sentences. Program files consist of codes and are used by computers to interpret and carry out instructions. Filename A name up to eight characters long that MS-DOS uses to identify a file.
  • Page 214 A numbering system with a base of 16, frequently used by programmers. Any decimal number between 0 and 255 can be expressed by a two-digit hexadecimal number. High-density A type of format that allows you to store more data than on single- or double-density diskettes.
  • Page 215 Megahertz (MHz) A unit used to measure oscillation frequency (of a computer’s internal timing clock). A megahertz is one million cycles per second. The Equity 320sx PLUS operates at 20 MHz or 10 MHZ. Memory The area where your computer stores data. Memory contents are stored permanently (in ROM) or temporarily (in RAM).
  • Page 216 Memory module A small circuit board that contains memory chips. You can add 256KB, IMB, or 4MB memory modules to the main system board inside the computer to expand the computer’s memory. A memory module is commonly called a SIMM (single inline memory module).
  • Page 217 ‘The number and cursor control keys grouped to the right of the keyboard. Operating speed The speed at which the central processing unit can execute commands. The Equity 320sx PLUS can run at 20 MHz or 10 MHZ. Operating system A collection of programs (such as MS-DOS, OS/2 or UNIX) that manages a computer’s operations.
  • Page 218 OS/2 Operating System/2. The enhanced operating system by Microsoft that provides dual mode processing and multitasking capabilities. See also Porallel The type of interface that transmits all the bits in a byte of data simultaneously over separate lines. See also Serial Parameter A qualifier added to a command that tells MS-DOS what...
  • Page 219 Peripheral device An external device (such as a printer or a modem) connected to a computer that depends on the computer for its operation. Port A physical input/output socket on a computer to which you can connect a peripheral device. Power-on diagnostics Tests that the computer runs to check its internal circuitry and configuration each time you turn it on.
  • Page 220 Random Access Memory. The portion of the computer’s memory used to run programs and store data while you work. All data stored in RAM is erased when you turn off or reset the computer; so you must store any data you want to keep on disk.
  • Page 221 The type of interface that transmits data one bit at a time. See also Interface and Shadow RAM The feature provided by the Equity 320sx PLUS that enables the computer to copy the system ROM BIOS and video ROM into the RAM area of memory to speed up processing.
  • Page 222 Subdirectory A directory or group of files that branches down from another subdirectory or from the root directory. Switch An option added to an MS-DOS command that modifies the way the command works. Switches are usually preceded by a / (forward slash). For example, if you add the /S switch to a FORMAT command, MS-DOS installs the operating system on the diskette as it formats it.
  • Page 223 A display adapter card that can be installed in one of the computer’s option slots to provide a monitor interface. Your computer comes with a built-in VGA adapter, so you do not need to install a video card if you are going to use this interface.
  • Page 224 Index AUTOEXEC.BAT, 4-l-2,4-8 Auto speed, 2-11, 4-2-3 Backing up data, from diskettes, 3-10,3-l7 on hard disk, 3-17-18 with BACKUP, 3-17 with DISKCOPY, 3-17 BACKUP, 3-17 Base memory, 2-3, 2-10, 4-7, A-5 Batch files, 4-l-2 AUTOEXEC.BAT, 4-l-2,4-8 Battery, cable, 6-5-8 problems, C-19 purpose, 2-2 replacing 6-2, 6-5-8 specifications, A-l...
  • Page 225 EDLIN, 4-l-2,4-9 EGA card, see Video cards EMh4386SX.SYS, 47-11 EMS size, 2-12-13,4-7 Enhanced graphics adapter, see Video cards Environmental requirements, Epson Consumer Resource Center number, Intro-4 Error logging, B-6-7 Error messages, 2-2, 2-17, C-2, C-19 system diagnostics, B-7, B-19-20, B-22-23, B-25...
  • Page 226 Files, AUTOEXEC.BAT, 4-l-2, 4-8 backing up, 3-17-18 batch, 4-l-2 CONFIG.SYS, l-14, 4-8-11 copying, 3-17-18 EMM386SXSYS, 4-7-11 ESPEED, 45 HDSIT, 3-19-20 Floppy disk drive, see Diskette drive Floppy disks, see Diskette(s) FORMAT, 3-17, B-21-22 Formatting, diskettes, 3-9, 3-17, B-21-22 hard disk, 3-18, B-16-17, C-13-15 physical, B-l 6-l 7, C-13-15...
  • Page 227 LIM 4.0 EMS, 4-7 Loading MS-DOS, 3-14-15 Location, choosing for computer, l-l-2 Low speed, 2-11,4-2-6 Low-level format, see Physical formatting Map, system memory, A-5 Mass storage, A-3 Master drive, 7-4, 7-6 Math coprocessor, configuring, 2-3 installing, 5-1, 6-2, 6-21-24 problems, C-20 removing, 6-24 specification, A-l MDA card, see Video cards...
  • Page 228 Option slots, 5-12-15, A-2 Options, installing, 6-l-26, 7-l-27 OS/2, Intro-2, 3-l Parallel, cable, l-8-10 interface, l-8-10,2-15, A-2 port, l-8-10,2-15 port test, B-23-24 Partitions on hard disk, 3-18, B-16, C-14 Password, changing, 2-14 deleting, 2-14 disabling, C-5-7 entering, 3-6 jumper, 6-2-5, C-6 problems, C-5-7 setting, 2-13-14 using, 3-56...
  • Page 229 SETUP program, 2-1-17 memory, 2-3,2-10 base clock, real-time, 2-3 cursor bar, moving, 2-3 disk drive controllers, 2-16 diskette drive types, 2-4 display type, 2-8-9 EMS size, 2-12-13 error message, 2-2, 2-17 hard disk drive type(s), 2-5-8 keyboard test function, 2-9 leaving the program, 2-16-17 math coprocessor, 2-3 memory, 2-3, 2-10, 2-12-13...
  • Page 230 Video cards, CGA, 1-7, 2-8-9 compatibility, 1-7 diagnostics, B-l1-12 EGA, 1-7, 2-8-9 emulation, 4-12 Hercules graphics card, 1-7, 2-8-9 installing, l-7-8, 6-9-13 jumpers for, 2-9, 6-2-5, 6-11, 6-13 MDA, 1-7, 2-8-9 MGA, l-7,2-8-9 problems, C-5, C-17-18 removing, 6-13 setting display type, 2-8-9 tests, 6-26, B-11-12 VGA, 2-8-9 Video diagnostics, B-11-12...

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