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Epson LQ-570e User Manual
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Epson LQ-570e User Manual

Epson 24-pin dot matrix printer user's guide lq-580, lq-570e
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Download this manual See also: Service Manual, Reference Manual
24-Pin Dot
Matrix Printer
User's Guide
4011804
XXX-00

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Summary of Contents for Epson LQ-570e

  • Page 1 24-Pin Dot Matrix Printer User's Guide 4011804 XXX-00...

  • Page 2: Control Panel Buttons And Lights

    1 of the optional cut- sheet feeder is selected. n o when bin 2 of the optional cut- sheet feeder is selected. n n when the printer is in the card mode. n = On f = Flashing...
  • Page 3 CORPORATION. The information contained herein is designed only for use with this EPSON printer. EPSON is not responsible for any use of this information as applied to other printers. Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of...
  • Page 4 FCC Compliance Statement For United States Users This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

  • Page 5: Table Of Contents

    Plugging in the Printer ........1-13...
  • Page 6 Setting the Paper Release Lever ......2-2 Setting the Paper Thickness Lever ......2-4 Using the Push Tractor .
  • Page 7 Printer driver settings overview..... . . 4-28 Using the EPSON Remote! Utility ......4-30 Installing EPSON Remote! .
  • Page 8 Printing a Hex Dump........7-19 Appendix A Enhancing Your Printer With Options Options.
  • Page 9 Faxon EPSON ........
  • Page 10 Your dealer ........D-8 EPSON Helpdesk ........D-8 For Singapore Users .

  • Page 11: Getting To Know Your Printer

    LQ-580/LQ-570e 24-pin dot matrix printer provides high-quality printing and great performance in a compact design. LQ-570e is the name used in the United States, Canada and Latin America. Features include: A variety of paper paths to suit your printing needs...

  • Page 12: Easy-To-Use Features

    Use the tear-off feature to save paper . If you load paper in the push tractor, you can use the tear-off feature to advance your continuous paper to the printer’s tear- off edge when you finish printing. Then you can easily tear off printed sheets and save paper normally lost between documents.
  • Page 13 The micro adjust feature allows you to move the paper forward or backward in 1/180-inch increments so that you can make precise adjustments to the top-of-form and tear-off positions. For more information, see Chapter 2. Getting to Know Your Printer...

  • Page 14: Available Paper Paths

    Your printer provides a variety of paper paths for printing on continuous and single-sheet paper. As described below, paper can be fed into the printer from the top, front, bottom, or rear. You can select the paper path that best suits your current printing needs.
  • Page 15 The pull tractor provides you with the best paper jam prevention, and allows you to load continuous paper from the front, rear, or bottom of the printer. However, you cannot use the tear-off feature with the pull tractor.
  • Page 16 If you load continuous paper with labels onto the rear push/pull tractor, the labels may come off their backing sheet inside the printer and cause a paper jam.

  • Page 17: Printing On Single Sheets

    Printing on single sheets You can load single sheets from the top or the front of the printer. You can load ordinary single sheets from either position, even with continuous paper already loaded in the push tractor. This section helps you determine which paper slot best suits your single-sheet printing needs.

  • Page 18: Options

    Optional interface cards are also available to supplement your printer’s built-in parallel interface. For more information on options for your printer, see Appendix A, “Enhancing Your Printer With Options.” Getting to Know Your Printer...

  • Page 19: Ribbon Cartridge

    When printing becomes faint, you need to replace the ribbon cartridge. Genuine EPSON ribbon cartridges are designed and manufactured to work properly with your EPSON printer. They ensure proper operation and long life of the print head and other printer parts.
  • Page 20 Do not use a damaged or frayed power cord. If you use an extension cord with the printer, make sure the total ampere rating of all devices plugged into the extension cord does not exceed the cord’s ampere rating. Also, make sure the total of all devices plugged into the wall outlet does not exceed the wall outlet’s ampere rating.

  • Page 21: Print Head Caution Symbol

    If you plan to use the printer in Germany, observe the following: To provide adequate short-circuit protection and over- current protection for this printer, the building installation must be protected by a 16 amp circuit breaker. Note for German-speaking users: Bei Anschluß...

  • Page 22: For United Kingdom Users

    For United Kingdom Users Use of options Epson (UK) Limited shall not be liable against any damages or problems arising from the use of any options or consumable products other than those designated as Original EPSON Products or EPSON Approved Products by Epson (UK) Limited.

  • Page 23: How To Use Your Manuals

    Replace fuses only with a fuse of the correct size and rating. How To Use Your Manuals This User’s Guide provides detailed information on setting up and using your printer. The Quick Reference Guide that also comes with the printer summarizes basic information on how to use the printer.
  • Page 24 Getting to Know Your Printer...
  • Page 25 Unpacking the Printer........1-2...

  • Page 26: Unpacking The Printer

    Unpacking the Printer Besides this guide, your printer box should include an EPSON printer software CD-ROM, a Notice Sheet, and the following items: printer power cord Note: Depending on your printer model, the power cord may be permanently attached to the printer. Also, the shape of the power cord plug varies depending on the country of purchase;...

  • Page 27: Choosing A Place For The Printer

    You must remove all protective materials packed around and inside your printer before you set it up and turn on the power. Follow the directions on the Notice Sheet (packed with the printer) to remove these materials. Save all packing and protective materials in case you need to ship the printer in the future.

  • Page 28: Positioning The Continuous Paper Supply

    Make sure the paper path is clear and unobstructed before you print on continuous paper. (See the next section.) If you plan to use a printer stand, follow these guidelines: Use a stand that supports at least 20 kg (44 lb).

  • Page 29: Installing Or Replacing The Ribbon Cartridge

    Installing or Replacing the Ribbon Cartridge EPSON recommends the use of genuine EPSON black ribbon cartridges (#7753) or EPSON film ribbon cartridge (#7768). Products not manufactured by EPSON may cause damage to your printer not covered by warranties. Warning: You will need to move the print head by hand to install or replace the ribbon cartridge.
  • Page 30 3. Lift the printer cover by its back edge and then pull it straight up and off. 4. Push up the tabs on each side of the paper tension unit and lift the unit up and off the printer. Store the paper tension unit in a safe place.
  • Page 31 5. Make sure that the print head is not hot; if it is, let it cool for a few minutes before touching it. Then slide the print head to the middle of the printer by hand. 6. If a used ribbon cartridge is installed, grasp the cartridge by its handle and pull it straight up.
  • Page 32 8. Hold the ribbon cartridge by its handle and push it firmly down into position; then press on both ends of the cartridge to make sure the plastic hooks fit into the slots. Setting Up the Printer...
  • Page 33 Turn the ribbon-tightening knob to help feed the ribbon into place. 10. Slide the print head from side to side to make sure it moves smoothly. Also check that the ribbon is not twisted or creased. Setting Up the Printer...
  • Page 34 11. To replace the paper tension unit, lower it onto the printer’s mounting pegs. Then press down both ends of the unit until it clicks into place. 12. Replace the printer cover by first inserting the front tabs into the slots on the printer and then lowering the cover into place.

  • Page 35: Attaching The Paper Guide

    1. Make sure the paper guide cover is open as shown below. Attach the paper guide by sliding the slots on the bottom of the paper guide over the printer's pegs. Then tilt the guide back until it stops. paper guide cover...
  • Page 36 2. Close the paper guide cover. 1-12 Setting Up the Printer...

  • Page 37: Plugging In The Printer

    Plugging in the Printer 1. Make sure the printer is turned off. 2. Check the label on the back of the printer to make sure its voltage matches that of your electrical outlet. Also make sure the plug on your printer’s power cord matches your electrical outlet.

  • Page 38: Connecting The Printer To Your Computer

    Type B optional interface. See “Optional interface cards” on page A-4 for more information. If your computer requires a different type of printer interface, you should be able to use one of the optional interfaces described on “Optional interface cards”...
  • Page 39 3. Squeeze the wire clips together until they lock in place on both sides of the connector. 4. If your cable has a ground wire, connect it to the printer’s ground connector as shown below. 5. Plug the other end of the cable into the computer.

  • Page 40: Installing The Printer Software

    With it, you can make printer settings such as print quality, resolution, and paper size. EPSON Status Monitor 3 (Windows 95, 98, or NT 4.0 only) The EPSON Status Monitor 3 notifies you of printer errors and displays printer status information.
  • Page 41 For information on opening and using the software, see Chapter 4, “Using the Printer Software.” When you install the printer driver on Windows 95, 98 or NT 4.0, EPSON Status Monitor 3 will also be installed. See Chapter 6 for information on installing and using the Status Monitor.

  • Page 42: Installing The Printer Software In Windows 3.1 Or Nt 3.5X

    “D,” or if you are using a diskette, substitute the appropriate drive letter.) Then click OK. If you wish to make a diskette version of the printer software on your CD-ROM, type EPSETUP instead of SETUP. In the dialog box that appears, click the Driver disk creation utility button and follow the on-screen instructions.

  • Page 43: For Dos Programs

    Choose the EPSON LQ-580/LQ-570e printer at the appropriate step in the setup or installation procedure of your DOS application program. If the list in your application does not...
  • Page 44 1-20 Setting Up the Printer...

  • Page 45: Advancing The Paper To The Tear-Off Position

    Chapter 2 Printing on Continuous Paper Setting the Paper Release Lever ......2-2 Setting the Paper Thickness Lever .

  • Page 46: Setting The Paper Release Lever

    Setting the Paper Release Lever There are several ways you can load continuous paper in the printer, including the push tractor. Use the paper release lever to indicate the paper source you want to use, as described in the table below.
  • Page 47 Pull tractor position For loading continuous paper from the tractor installed on top of the printer in the pull position. When the tractor is in the pull position, you can load paper in the front, rear, or bottom slot.

  • Page 48: Setting The Paper Thickness Lever

    Setting the paper thickness lever allows the printer to accommodate various thicknesses of paper. The paper thickness lever is located under the printer cover. You can select one of eight positions identified by the scale next to the lever. Printing on Continuous Paper...
  • Page 49 Use the following table to set the paper thickness lever to match the thickness of your paper. Paper type* Ordinary (single sheets or continuous paper) Carbonless multipart forms with: 2 parts (original + 1 copy) 3 parts (original + 2 copies) 4 parts (original + 3 copies) 5 parts (original + 4 copies) Continuous paper with labels**...

  • Page 50: Using The Push Tractor

    Paths” on page 4. Note: The tractor is installed in the push position when the printer is shipped. If a tractor is not installed in the push position, go to “Reinstalling the tractor in the push position” on page 2-13.
  • Page 51 3. Set the paper release lever to the push tractor position. Set the paper thickness lever (located under the printer cover) to the proper position for your paper’s thickness. Printing on Continuous Paper...
  • Page 52 4. Release the left and right sprockets by pulling the sprocket lock levers forward. 5. Slide the left sprocket to the left margin of the paper using the scale on the printer. (Printing starts at the “0” mark.) Then push the lever back to lock it in place. Note: See Appendix C, “Paper alignment”...
  • Page 53 9. Attach the paper guide as described on “Attaching the Paper Guide” on page 1-11. After installing the paper guide, grab the center section of the paper guide, lift it up and lay it flat. front of the printer Printing on Continuous Paper...
  • Page 54 10. Slide the edge guides to the middle of the paper guide. Then close the paper guide cover. 11. Turn on the printer. You may need to check and change the printer driver settings as described in Chapter 4. When the printer receives data, it automatically loads the paper and starts printing.

  • Page 55: Removing A Printed Document From The Push Tractor

    See “Adjusting the tear-off position” on page 2-35. Caution: Never use the knob to adjust the tear-off position; this may damage the printer or cause it to lose the tear-off position. 3. Close the paper guide cover. When you resume printing, the printer automatically feeds the paper back to the top-of-form position and starts printing.

  • Page 56: Removing The Push Tractor

    1. Remove any paper from the tractor as described in the previous section. 2. Turn off the printer. 3. Remove the paper guide by holding both edges and lifting it 4. Press the tractor’s lock tabs, tilt the tractor up, and lift it out of the printer.

  • Page 57: Reinstalling The Tractor In The Push Position

    1. Make sure the printer is turned off. 2. Remove the paper guide by holding both edges and lifting it 3. Hook the tractor's hooks on the pins inside the printer and press down both ends of the tractor to make sure that it is firmly seated.

  • Page 58: Using The Tractor In The Pull Position

    To remove the push tractor, see “Removing the push tractor” on page 2-12. To install a tractor in the pull position, follow these steps: 1. Make sure the printer is turned off. Then lift the printer cover up and off the printer. 2-14...
  • Page 59 2. Push up the tabs on each side of the paper tension unit and lift the unit up and off the printer. Store the paper tension unit in a safe place. 3. Lower the tractor into the printer’s mounting slots and press down both ends of the tractor to make sure that it is firmly seated.

  • Page 60: Loading Paper Onto The Pull Tractor

    To load paper onto the pull tractor, follow these steps: 1. Make sure the printer is turned off, and the printer cover is removed. Also check that the tractor is installed in the pull position.
  • Page 61 4. Release the left and right sprockets by pulling the sprocket lock levers forward. 5. Slide the left sprocket to the left margin of the paper using the scale on the paper guide as a guide. (Printing starts at the arrow mark.) Then push the lever back to lock it in place.
  • Page 62 Then pull up the paper until the perforation between the first and second pages is even with the top of the printer’s ribbon. Before you load paper in the front slot, open the front cover and remove it.
  • Page 63 12. If you use the rear slot, replace the paper guide and make sure the edge guides are together in the middle of the paper guide and lift the center section of the paper guide up and lay it flat. 13. Turn on the printer. Printing on Continuous Paper 2-19...
  • Page 64 15. Attach the printer cover and close the paper guide cover. 16. You may need to check and change the printer driver settings as described in Chapter 4. Then send a print job to the printer. The printer starts printing from the current position without advancing the paper.

  • Page 65: Removing The Paper From The Pull Tractor

    17. After you finish printing, open the paper guide cover; then tear off the printed document at the perforation nearest the paper exit slot. Removing the paper from the pull tractor 1. After you finish printing, tear off the supply of paper at the perforation nearest the paper entry slot.

  • Page 66: Using Two Tractors In The Push/Pull Combination

    4. Load continuous paper onto the push tractor as described earlier in this chapter. 5. Turn on the printer. Press the Load/Eject button to advance the paper to the top-of-form position. Then press the LF/FF button until the perforation between the first and second page is even with the top of the printer’s ribbon.
  • Page 67 11. Attach the printer cover and close the paper guide cover. 12. You may need to check and change the printer driver settings as described in Chapter 4. Then send a print job to the printer. The printer starts printing from the current position without advancing the paper.

  • Page 68: Removing The Pull Tractor

    1. Remove any paper loaded on the pull tractor as described on “Removing the paper from the pull tractor” on page 2-21. 2. Turn off the printer. Then remove the printer cover and lift the paper guide up and off the printer.
  • Page 69 “Reinstalling the tractor in the push position” on page 2-13. 5. To replace the paper tension unit, lower it onto the printer’s mounting pegs. Then press down both ends of the unit until it clicks into place.

  • Page 70: Loading Multipart Forms

    Loading Multipart Forms You can use carbonless multipart forms of up to five parts (four copies in addition to the original). Make sure you set the paper thickness lever to the proper position based on the number of layers in your form. For best results with thick paper, such as multipart forms, select a straight or almost straight paper path.

  • Page 71: Loading Continuous Paper With Labels

    Do not try to print on single sheets with labels because the printer may not feed labels on a shiny backing sheet properly. Thick paper, such as continuous paper with labels, requires a straight or almost straight paper path.

  • Page 72: Removing Continuous Paper With Labels

    Removing continuous paper with labels To avoid peeling labels off the backing sheet and jamming the printer, follow the steps below when you remove continuous paper with labels from the printer. 1. Tear off the supply of continuous labels at the perforation nearest the paper entry slot.

  • Page 73: Switching Between Printing On Continuous Paper And Printing On Sin

    See “Removing the paper from the pull tractor” on page 2-21. 1. If any printed pages remain in the printer, press the Tear Off/ Bin button to advance the paper to the tear-off position. Then tear off the printed pages.

  • Page 74: Switching To Printing On Continuous Paper

    1. If a single sheet remains in the printer, press the Load/Eject button to eject it. Caution: Never use the knob to eject paper while the printer is on; this may damage the printer or cause it to lose the top-of-form position.

  • Page 75: Adjusting The Top-Of-Form Position

    Adjusting the Top-of-Form Position The top-of-form position is the position on the page where the printer starts printing. If your printing appears too high or low on the page, you can use the micro adjust feature to adjust the top- of-form position.
  • Page 76 Note: The printer has a minimum and a maximum top-of-form position. If you try to adjust it beyond these limits, the printer beeps and stops moving the paper. When the paper reaches the default top-of-form position, the printer also beeps and stops moving the paper briefly.
  • Page 77 This gives you an 8.5 mm (0.33 inch) margin on the next page, meaning the printer starts printing 8.5 mm (0.33 inch) below the perforation. If you mark a point 5.5 mm (0.22 inch) above the perforation, you get a 9.5 mm (0.37 inch) margin on the next...

  • Page 78: Advancing The Paper To The Tear-Off Edge

    The printer advances the paper to the tear-off edge. Note: If the Tear Off/Bin lights are flashing, the paper is in the tear-off position. If you press the Tear Off/Bin button again, the printer feeds your paper to the next top-of-form position. 2-34...

  • Page 79: Adjusting The Tear-Off Position

    Follow these steps: Caution: Never use the knob to adjust the tear-off position; this may damage the printer or cause it to lose the tear-off position. Note: Your tear-off position setting remains in effect until you change it, even if you turn off the printer.
  • Page 80 Load/Eject U button to feed the paper forward, until the paper perforation is aligned with the tear-off edge. Note: The printer has a minimum and a maximum tear-off position. If you try to adjust the tear-off position beyond these limits, the printer beeps and stops moving the paper.
  • Page 81 Chapter 3 Printing on Single Sheets Using Single Sheets ........3-2 Available paper types and paper slots .

  • Page 82: Using Single Sheets

    Available paper types and paper slots As shown below, you can load single-sheet paper one sheet at a time using the paper guide on top of the printer or the front cover. You can print on ordinary single sheets, single-sheet multipart forms, postcards, and envelopes.
  • Page 83 The table below shows the types of paper you can load in the top and front paper slots and the paper thickness lever setting for each paper type. For more information on the paper thickness lever, see “Setting the Paper Thickness Lever” on page 2-4. Paper type Ordinary single-sheet paper Multipart forms (carbonless)

  • Page 84: Loading Single-Sheet Multipart Forms

    Loading single-sheet multipart forms You can load single-sheet multipart forms in the front paper slot only, as described in “Loading Single Sheets in the Front Paper Slot” on page 3-11. Be sure to follow these guidelines: Use only carbonless multipart forms bound as shown below. You can use the front paper slot to load single-sheet multipart forms that are fastened at the top.

  • Page 85: Loading Envelopes

    Before printing, set the paper thickness lever (located under the printer cover) to the proper position for your paper. See the table on page 3-3, for details. Be sure your multipart forms do not exceed 0.39 mm (0.015 inch) in thickness.

  • Page 86: Loading Postcards

    Use envelopes only under normal temperature and humidity conditions, as follows: Temperature Humidity Caution: Because printing on the edge of an envelope may damage the print head, make sure the printing stays entirely within the printable area of your envelopes. See Appendix C for details on the printable area of envelopes.
  • Page 87 Set the paper thickness lever (located under the printer cover) to position 2. Before printing, turn on the card mode by pressing the Tear Off/Bin button until both Tear Off/Bin lights are on. After you finish printing on postcards, press the Tear Off/Bin button once to exit the card mode.

  • Page 88: Loading Single Sheets In The Top Paper Slot

    Loading Single Sheets in the Top Paper Slot To load paper in the top slot, follow these steps: 1. Make sure the paper guide is installed properly. If not, attach it as described on “Attaching the Paper Guide” on page 1-11. 2.
  • Page 89 3. Set the paper release lever to the single-sheet position. Also set the paper thickness lever (located under the printer cover) to the proper position for your paper’s thickness. (See the table on page 3-3.) 4. Close the paper guide cover.
  • Page 90 Then send a print job to the printer. When the printer receives data, it prints the page and ejects it back onto the paper guide. To continue printing your document, remove the printed page and insert a new sheet of paper. If you need to eject a sheet, press the Load/Eject button.

  • Page 91: Loading Single Sheets In The Front Paper Slot

    Loading Single Sheets in the Front Paper Slot To load paper in the front paper slot, follow these steps: 1. Make sure the paper guide is installed properly. If not, attach it as described on “Attaching the Paper Guide” on page 1-11. 2.
  • Page 92 4. Set the paper release lever to the single-sheet position. Also set the paper thickness lever (located under the printer cover) to the proper position for your paper’s thickness. (See the table on page 3-3.) 5. Turn on the printer, if necessary.
  • Page 93 “Changing default settings” on page 5-10. 7. You may need to check and change the printer driver settings as described in Chapter 4. Then send a print job to the printer. When the printer receives data, it prints the page and ejects it onto the paper guide on top of the printer.
  • Page 94 3-14 Printing on Single Sheets...
  • Page 95 Printer driver settings overview......4-28 Using the EPSON Remote! Utility ......4-30 Installing EPSON Remote! .

  • Page 96: About Your Printer Software

    The EPSON printer software that comes with your printer includes the printer driver software, the EPSON Remote! utility, and the EPSON Status Monitor 3 utility for Windows 95, 98 and NT 4.0. As described in Chapter 1, a printer driver is software that allows your computer to control the printer.

  • Page 97: Accessing The Printer Driver From Windows Applications

    “Printer driver settings overview” on page 4-5. Note: While many Windows applications override the settings made with the printer driver, some do not, so you must verify that the printer driver settings match your requirements. Accessing the printer driver from Windows applications To access the printer driver from a Windows application, follow the steps on the next page.
  • Page 98 1. Select Print Setup or Print from the File menu of your application software. The Print or Print Setup dialog box appears. 2. Make sure that your printer is selected and then click Printer, Setup, Properties, or Options. (You may need to click a combination of these buttons.) The Properties window...

  • Page 99: Accessing The Printer Driver From The Start Menu

    See “Printer driver settings overview” below for detailed information about the settings. Accessing the printer driver from the Start menu To access the printer driver from the Start menu, follow these steps: 1. Click the Start button, and then point to Settings.
  • Page 100 Paper menu Paper size Orientation Paper source Using the Printer Software Select the size of the paper you want to use. If you don’t see your paper size, use the scroll bar to scroll through the list. If your paper size is...
  • Page 101 The display to the left of the dithering options shows the effect of your selection. Move the slider to make your printout lighter or darker. Using the Printer Software...
  • Page 102 Device Options menu Print quality Once you’ve checked your printer driver settings and changed them if necessary, you are ready to print with continuous paper as described in Chapter 2, or with single sheets as described in Chapter 3. Using the Printer Software Select a print quality option from the Print quality list.
  • Page 103 Utility menu To use the utilities, click the Utility tab in the printer software window, then click the button for the utility you want to use. EPSON Status Monitor 3 Note: This utility is available only when: The printer is connected directly to the host computer via the parallel port [LPT1].
  • Page 104 Monitoring Preferences 4-10 Using the Printer Software Click this button to open the Monitoring Preferences dialog box where you can make settings for EPSON Status Monitor 3.
  • Page 105 Allow monitoring When this check box is turned on, a shared printer of shared printer can be monitored by other PCs. Note: Click the Default button to revert all items to the default settings.

  • Page 106: Using The Printer Driver With Windows 3.1

    4-14. Note: While many Windows applications override the settings made with the printer driver, some do not, so you must verify that the printer driver settings match your requirements. Accessing the printer driver from Windows applications To access the printer driver from a Windows application, follow the steps on the next page.
  • Page 107 See “Printer driver settings overview” on page 4-14 for detailed information about the settings in this dialog box. 2. Make sure that your printer is selected and then click Printer, Setup, or Options. (You may need to click a combination of these buttons.) The Options dialog box appears.

  • Page 108: Accessing The Printer Driver From The Control Panel

    Accessing the printer driver from the Control Panel To access the printer driver from the Control Panel, follow these steps: 1. In the Main window, double-click the Control Panel icon. 2. Double-click the Printers icon. The Printers dialog box appears.
  • Page 109 Options dialog box Dithering Intensity Control Print quality Once you’ve checked your printer driver settings and changed them if necessary, you are ready to print with continuous paper as described in Chapter 2, or with single sheets as described in Chapter 3.

  • Page 110: Using The Printer Driver With Windows Nt 4.0

    4-18. Note: While many Windows applications override the settings made with the printer driver, some do not, so you must verify that the printer driver settings match your requirements. Accessing the printer driver from Windows applications To access the printer driver from a Windows application, follow the steps on the next page.
  • Page 111 1. Select Print Setup or Print from the File menu of your application software. The Print or Print Setup dialog box appears. 2. Make sure that your printer is selected and then click Printer, Setup, Properties, or Options. (You may need to click a combination of these buttons.) The Document Properties...

  • Page 112: Accessing The Printer Driver From The Start Menu

    See “Printer driver settings overview” below, for detailed information about the settings. Accessing the printer driver from the Start menu To access the printer driver from the Start menu, follow these steps: 1. Click the Start button, and then point to Settings.
  • Page 113 Paper Source Orientation Select the size of the paper you want to use from the Paper Size list. Select the paper source you want to use from the Paper Source list. Select Portrait or Landscape. Using the Printer Software 4-19...
  • Page 114 Advanced menu Paper/Output Graphic 4-20 Using the Printer Software Check the Paper Size, Orientation, and Paper Source settings you made on the Page Setup menu and change them if necessary. Select the setting and then choose an option from the Change Setting list box.
  • Page 115 Document Options Print quality Once you’ve checked your printer driver settings and changed them if necessary, you are ready to print with continuous paper as described in Chapter 2, or with single sheets as described in Chapter 3. Double-click Halftone Color Adjustment to open the Halftone Color Adjustment dialog box.
  • Page 116 To use the utilities, click the Utility tab in the printer software window, then click the button for the utility you want to use. If you are using NT 4.0, you can open the printer software window by selecting Properties from the printer folder.
  • Page 117 Note: This utility is available only when: The printer is connected directly to the host computer via the parallel port [LPT1]. Your system is configured to support bidirectional communication. Monitoring Preferences Click this button to open the Monitoring Preferences dialog box where you can make settings for EPSON Status Monitor 3.
  • Page 118 By clicking the shortcut icon, you can access the Monitoring Preferences dialog easily. Error notification for a shared printer can be received when this check box is turned on. When this check box is turned on, a shared printer can be monitored by other PCs.

  • Page 119: Using The Printer Driver With Windows Nt 3.5X

    4-28. Note: While many Windows applications override the settings made with the printer driver, some do not, so you must verify that the printer driver settings match your requirements. Accessing the printer driver from Windows applications To access the printer driver from a Windows application, follow the steps on the next page.
  • Page 120 The Print or Print Setup dialog box appears. 2. Make sure that your printer is selected and then click Printer, Setup, Properties, or Options. (You may need to click a combination of these buttons.) The screen displays the Document Properties dialog box, which contains the Form and Orientation printer driver settings.

  • Page 121: Accessing The Printer Driver From The Control Panel

    See “Document Properties dialog box” on page 4-28 for detailed information about these settings. Accessing the printer driver from the Control Panel To access the printer driver from the Control Panel, follow these steps: 1. In the Main window, double-click the Print Manager icon.

  • Page 122: Printer Driver Settings Overview

    To open these dialog boxes, see the previous sections on accessing the printer driver. When you finish making your printer driver settings, click OK to apply the settings, or click Cancel to cancel your changes. Document Properties dialog box...
  • Page 123 Resolution Color Optimizations Print quality Once you’ve checked your printer driver settings and changed them if necessary, you are ready to print with continuous paper as described in Chapter 2, or with single sheets as described in Chapter 3. Select a printing resolution option from the Graphics Resolution list.

  • Page 124: Using The Epson Remote! Utility

    Then press Enter. 3. Select your printer’s name in the Printer Model window and press Enter. C:\EPUTIL appears as the default directory. 4. Press Enter again. The EPSON Remote! utility is copied to the C:\EPUTIL directory. Accessing EPSON Remote! To access EPSON Remote!, type C:\PRNSET at the DOS prompt and press Enter.

  • Page 125: Chapter 5 Changing Printer Settings From The Printer's Control Panel

    Selecting a Built-In Font and Pitch ......5-2 About Your Printer’s Default Settings ..... . . 5-4 Changing default settings .

  • Page 126: Selecting A Built-In Font And Pitch

    Note: Settings you make in your application programs usually override settings you make from the printer’s control panel. For best results, use your application to select a font and pitch. Changing Printer Settings From the Printer’s Control Panel...
  • Page 127 Follow these steps to select a built-in font or pitch using the buttons on the printer’s control panel: 1. Make sure that the printer is not printing. If it is, wait until printing has finished. 2. To select a font, press the Font button until the three Font lights indicate the font you want as shown below.

  • Page 128: About Your Printer's Default Settings

    About Your Printer’s Default Settings The default settings control many printer functions. While you can often set these functions through your software or printer driver, you may sometimes need to change a default setting from the printer’s control panel using the default-setting mode.

  • Page 129: Continuous Paper

    ** These settings take effect only when IBM 2390 Plus emulation is selected. Page length for tractor This setting allows you to set the page length (in inches) for continuous paper. Changing Printer Settings From the Printer’s Control Panel Options Standard model: Italic, PC 437, PC 850, PC 860,...
  • Page 130 When auto line feed is on, the printer accompanies each carriage return (CR) code received with a line feed code. When this feature is on, the print position moves to the next line. If the printer adds an extra line after every carriage return, select Off.
  • Page 131 When set to Auto, the printer analyzes the data and uses unidirectional printing for any lines which require vertical printing alignment. Software When you select ESC/P2, the printer operates in the EPSON ESC/ P2 mode. When you select IBM 2390 Plus, the printer emulates an IBM printer. 0 slash The zero character has a slash ( ) when this feature is on.
  • Page 132 When auto carriage return is on, each line feed (LF) code or ESC J code is accompanied by a carriage return code. This moves the print position to the beginning of the next line. If the printer adds an extra line after every carriage return, select Off.
  • Page 133 Roll paper When you turn on this mode, the printer recognizes that single sheets are not loaded in the printer, so it does not try to eject the paper and advance it forward to the next page when you press the LF/FF button.

  • Page 134: Changing Default Settings

    If you use single sheets, you need to load a new sheet of paper each time the printer ejects a printed sheet. 1. Make sure paper is loaded and the printer is turned off. Caution: Whenever you turn off the printer, wait at least five seconds before turning it back on;...
  • Page 135 Note: The arrows on the instruction sheets indicate the printer’s current settings. 5. When you finish making settings, turn off the printer and exit the default-setting mode. Any settings you have made remain in effect until you change them again.
  • Page 136 5-12 Changing Printer Settings From the Printer’s Control Panel...

  • Page 137: Chapter 6 Using Epson Status Monitor

    Using EPSON Status Monitor 3 About the EPSON Status Monitor 3 Utility ....6-2 Accessing EPSON Status Monitor 3..... 6-2...

  • Page 138: About The Epson Status Monitor 3 Utility

    About the EPSON Status Monitor 3 Utility The EPSON Status Monitor 3 utility comes with your printer but is available only when using Windows 95, 98, or NT 4.0. It allows you to monitor your printer’s status, alerts you when printer errors occur, and provides troubleshooting instructions when needed.
  • Page 139 To get more detailed information on printer status, you can access Status Monitor 3 from the printer software window. Click the Utility tab, then click EPSON Status Monitor 3. If you access the Printer Status window as described above, the following window appears.
  • Page 140 Using EPSON Status Monitor 3...
  • Page 141 Chapter 7 Troubleshooting Using the Error Indicators ....... . . 7-2 Problems and Solutions .

  • Page 142: Using The Error Indicators

    Using the Error Indicators You can identify many common printer problems using the lights on the control panel. If your printer stops working and one or more control panel lights are on or flashing or the printer beeps, use the following table to diagnose and fix the problem. If you can’t fix your printer problem using this table, go to the next...

  • Page 143: Troubleshooting

    ••• = short series of beeps (three beeps) •••••= long series of beeps (five beeps) Note: The printer beeps once if you press a control panel button when the corresponding function is not available. Problem Solution Continuous paper is not fed to the standby position.

  • Page 144: Problems And Solutions

    Problems and Solutions Most printer problems are easy to solve. Use the information in this section to find the source of and solution to any printer problems that occur. Determine the type of problem that occurred, and see the appropriate page below: Power supply problems.

  • Page 145: Power Supply Problems

    Warning: Do not reconnect the power cord to an electrical outlet that has the wrong voltage for your printer. The printer does not work and the control panel lights are off even though you turned on the printer. Cause The power cord is not...

  • Page 146: Single-Sheet Paper Loading Or Feeding Problems

    Single-sheet paper loading or feeding problems The printer does not load single-sheet paper or does not feed it properly. Cause The paper release lever is set to a tractor position. Continuous paper is in the paper path. The paper on the paper...
  • Page 147 The printer does not fully eject a single sheet. Cause Your paper is too long. The optional cut-sheet feeder does not feed your single-sheet paper properly. Cause The cut-sheet feeder is not installed properly. Too many sheets are loaded in the cut-sheet feeder.

  • Page 148: Continuous Paper Loading Or Feeding Problems

    Continuous paper loading or feeding problems The printer does not load continuous paper or does not feed it properly. Cause The paper release lever is not set correctly. Single-sheet paper is in the paper path. Continuous paper is not loaded properly.

  • Page 149: Wrong Top-Of-Form Position

    Check the page length settings for the tractor using the printer’s default- setting mode or the EPSON Remote! utility. See “About Your Printer’s Default Settings” on page 5-4 or “Using the EPSON Remote! Utility” on page 4-30.

  • Page 150: Wrong Tear-Off Position

    Wrong tear-off position The printer prints on (or too far away from) the perforation of your continuous paper. Cause The tear-off position setting is incorrect. You moved the paper using the knob while the printer was on. Caution: Never use the knob to adjust the tear-off position; this may damage the printer or cause it to lose the tear-off position.

  • Page 151: Printing Or Printout Quality Problems

    Printing or printout quality problems The printer does not print when the computer sends data. Cause The printer is paused. The interface cable is not plugged in securely. Your interface cable does not meet the printer and/or computer specifications. Your software is not properly set up for your printer.
  • Page 152 The printout is faint. Cause The paper thickness lever is set incorrectly for your paper. The ribbon is worn out. The printout has gaps. Cause The paper thickness lever is not set correctly. Part of the printout is missing, or dots are missing in random positions.
  • Page 153 The print head is damaged. Caution: Never replace the print head yourself; you may damage the printer. Other parts of the printer must also be checked when the print head is replaced. All the text is printed on the same line. Cause...
  • Page 154 EPSON Remote! utility. See “About Your Printer’s Default Settings” on page 5-4 or “Using the EPSON Remote! Utility” on page 4-30. What to do Make sure that you are using the correct interface cable and that the communications protocol is correct.
  • Page 155 Software settings override settings you make using the default-setting mode, EPSON Remote!, or the control panel buttons. Vertical printed lines are not aligned. Cause Bidirectional printing, which is the printer’s standard printing mode, is out of alignment. Use your application software to select the font.

  • Page 156: Clearing Paper Jams

    4. If continuous paper is jammed in the printer, tear off the supply at the perforation nearest the paper entry slot. 5. Turn the knob on the left side of the printer away from you to eject the paper in the printer. Remove any remaining pieces of paper.

  • Page 157: Aligning Vertical Lines In Your Printout

    Follow these steps to perform the bidirectional adjustment: 1. Make sure paper is loaded and the printer is turned off. Caution: Whenever you turn off the printer, wait at least five seconds before turning it back on;...

  • Page 158: Printing A Self Test

    2. To run the test using the Draft font, hold down the LF/FF button while you turn on the printer. To run the test using the printer’s letter-quality fonts, hold down the Load/Eject button while you turn on the printer. Either self test can help you determine the source of your printing problem;...

  • Page 159: Printing A Hex Dump

    Use continuous paper that is at least 241 mm (9.5 inches) wide or A4 or letter size single-sheet paper. To print a hex dump, follow the steps below. 1. Make sure paper is loaded and the printer is turned off. Caution: Whenever you turn off the printer, wait at least five seconds before turning it back on;...
  • Page 160 2. To enter hex dump mode, hold down both the LF/FF and Load/Eject buttons while you turn on the printer. 3. Open a software program and send a print job to the printer. Your printer prints all the codes it receives in hexadecimal format.
  • Page 161 Appendix A Enhancing Your Printer With Options Options ..........A-2 Paper handling options .

  • Page 162: Options

    Options The following table shows the paper handling options and interface cards available for your printer. To purchase options, contact your dealer or customer support as described in Appendix D. Paper handling options High-capacity cut-sheet feeder (C80638 ) Single-bin cut-sheet feeder (C80637 )
  • Page 163 “Using the Tractor in the Pull Position” on page 2-14. Allows you to use your printer with 8.5-inch roll paper like that used with telex machines. See “Using the Roll Paper Holder” on page A-20 for instructions.

  • Page 164: Optional Interface Cards

    You can install an optional interface card to supplement your printer’s built-in parallel interface and provide added network compatibility. The EPSON interface cards in the table below are compatible with your printer. (Not all the interfaces in the table are available worldwide.) See “Installing an Interface Card”...

  • Page 165: Using The Optional Cut-Sheet Feeders

    Using the Optional Cut-Sheet Feeders Two types of optional cut-sheet feeders are available for use with your printer: the single-bin cut-sheet feeder (C80637 ) and the high-capacity cut-sheet feeder (C80638 ). You can use either one of these separately, or you can use both feeders together as a double-bin cut-sheet feeder to automatically load two different types of paper.

  • Page 166: Installing An Optional Cut-Sheet Feeder

    “Assembling the double-bin cut-sheet feeder” on page A-16. 1. Make sure the printer is turned off. Then remove the paper guide by moving it to the upright position and pulling it straight up. Lift the printer cover by its back edge and then pull it straight up and off the printer.
  • Page 167 2. Holding the cut-sheet feeder in both hands, press down on the latch levers and fit the notches over the printer’s mounting posts, as shown below. Release the latch levers to lock the feeder in place. single-bin cut-sheet feeder high-capacity cut-sheet feeder / double-bin cut-sheet feeder...

  • Page 168: Loading Paper In The Single-Bin Cut-Sheet Feeder

    3. To replace the printer cover, first insert the front tabs into the slots on the printer, then lower the cover into place. If you installed the double-bin cut-sheet feeder, you need to select your paper path (bin 1 or bin 2). See “Selecting your paper path (bin 1 or bin 2)”...
  • Page 169 3. Pull both paper set levers forward until the paper guides retract and lock open to allow paper loading. 4. Open the paper guide cover. Enhancing Your Printer With Options paper guides of the cut-sheet feeder...
  • Page 170 7. Adjust the right paper guide so that it matches your paper’s width. Make sure the position of the guide allows the paper to move up and down freely. 8. Push back the paper set levers to clamp the paper against the guide rollers. A-10 Enhancing Your Printer With Options...
  • Page 171 10. Install the paper guide with the attached stacker-support by fitting the notches on the paper guide straight down over the mounting posts on the printer. Slide the edge guides to the middle of your paper. The cut-sheet feeder automatically loads paper when the printer receives data.

  • Page 172: Loading Paper In The High-Capacity Cut-Sheet Feeder

    Do not load multipart forms, carbon paper, or labels in the high- capacity cut-sheet feeder. 1. Set the paper release lever to the single-sheet position. Also make sure the paper thickness lever (located under the printer cover) is set to the proper position for your paper’s thickness. A-12...
  • Page 173 Next, slide the right paper guide to roughly match the width of your paper. Slide the paper support to midway between the paper guides. Enhancing Your Printer With Options A-13...
  • Page 174 6. Take a stack of paper (up to 150 sheets) and fan it. Next, tap the side and bottom edges of the paper on a flat surface to even up the stack. 7. Insert the paper stack, printable side down, along the left paper guide. A-14 Enhancing Your Printer With Options...
  • Page 175 9. Push back the paper set levers to clamp the paper or envelopes against the guide rollers. The cut-sheet feeder automatically loads paper when the printer receives data. If the first line on your page appears too high or low, you can fix this by adjusting the top-of-form position using the micro adjust feature.

  • Page 176: Assembling The Double-Bin Cut-Sheet Feeder

    Store it in a safe place. 2. Hold the single-bin cut-sheet feeder in both hands. Fit the notches in the single-bin cut-sheet feeder over the mounting posts on the back of the high-capacity cut-sheet feeder. A-16 Enhancing Your Printer With Options...

  • Page 177: Selecting Your Paper Path (Bin 1 Or Bin 2

    3. Lock the two cut-sheet feeders together by pushing firmly on the tab locks. To install the double-bin cut-sheet feeder on your printer, see “Installing an optional cut-sheet feeder” on page A-6. Selecting your paper path (bin 1 or bin 2)

  • Page 178: Switching Between Continuous Paper And Single-Sheet Paper In The Cut-Sheet Feeder

    1. If any sheets are in the paper path, press the Load/Eject button to eject them. 2. Move the printer’s paper release lever to the push tractor position. Also set the paper thickness lever to the proper position for your paper.
  • Page 179 Switching to single-sheet paper in the cut-sheet feeder 1. If any continuous paper remains in the printer, press the Tear Off/Bin button to advance the paper to the tear-off position. Then tear off the printed pages. Caution: Tear off any printed documents before pressing the Load/Eject button in the next step.

  • Page 180: Using The Roll Paper Holder

    1. Fit the arc bearings into the stand as shown. 2. Make sure you orient the stand and base plate as shown below. Then place the base plate on the stand and fasten the two together with the plastic spacing clips. A-20 Enhancing Your Printer With Options...

  • Page 181: Installing The Roll Paper Holder

    The roll paper holder is not fastened to the printer; only the printer’s weight and the two positioning pegs hold it in place. If you pick up the printer, be careful not to drop the roll paper holder. Enhancing Your Printer With Options...

  • Page 182: Loading Roll Paper

    To remove the roll paper holder, carefully lift up the printer and pull out the roll paper holder from beneath the printer. Loading roll paper After you install the roll paper holder, follow the steps below to load a roll of paper, 1.
  • Page 183 7. Place the shaft and paper roll on the roll paper holder so the paper feeds from the bottom of the roll. 8. Turn on the printer. Bring the leading edge of the paper up over the push tractor and insert it until it meets resistance. The printer loads the roll paper automatically.

  • Page 184: Removing Roll Paper

    Roll paper cannot be fed backward. To remove roll paper, open the paper guide cover and remove the paper guide, then cut the paper behind where it feeds into the printer. Press the Load/Eject button to eject the remaining paper.

  • Page 185: Using An Optional Front Sheet Guide

    Using an Optional Front Sheet Guide The optional front sheet guide (C81423 ) fits inside the front of the printer. This option allows you to load single sheets and carbonless single-sheet multipart forms of up to 5 parts (one original and four copies). Paper used with front sheet guide must be 148 to 257 mm (5.8 to 10.1 inches) wide and can only be loaded...
  • Page 186 2. Remove the edge guide from the bottom of the printer by pushing in the pegs. 3. Insert the front of the front paper guide into the holder on both sides of the printer’s interior. Insert the pegs on the back of the front paper guide into the holes on the inside-bottom of the printer.

  • Page 187: Loading Paper In The Front Sheet Guide

    1. Make sure that the paper guide is in the upright position and the edge guides are open all the way to the left and right. Set the paper release lever to the single-sheet position. Enhancing Your Printer With Options A-27...
  • Page 188 2. If you are using ordinary single-sheet paper, set the paper thickness lever (located under the printer cover) to 0 as shown below. If you are loading a single-sheet multipart form, set the paper thickness lever to the proper position.

  • Page 189: Installing An Interface Card

    Installing an Interface Card Follow the steps below to install an optional interface card. 1. Make sure the printer is turned off. Unplug the printer’s power cord and disconnect the interface cable. 2. Remove the screws from the shield plate on the back of the printer and remove the plate.
  • Page 190 3. Slide the interface card along the slots on both sides of the interface compartment. Firmly push in the card to make sure the connector at the back of the interface card is fully inserted into the printer’s internal socket. Then replace the screws and tighten them. Note: Store the shield plate in a safe place;...

  • Page 191: Appendix B Cleaning And Transporting The Printer

    Cleaning the Printer ........B-2 Transporting the Printer ........B-3...

  • Page 192: Cleaning The Printer

    Do not use a hard or abrasive brush. Do not spray the inside of the printer with lubricants; unsuitable lubricants can damage the printer mechanism. Contact an EPSON dealer if you think lubrication is needed. Cleaning and Transporting the Printer...

  • Page 193: Transporting The Printer

    Warning: You need to move the print head by hand to remove the ribbon cartridge. If you have just used the printer, the print head may be hot; let it cool for a few minutes before touching it. 1. Remove any paper loaded in the printer. Make sure the printer is turned off.
  • Page 194 Cleaning and Transporting the Printer...

  • Page 195: Appendix C Specifications

    Printer Specifications ........C-2...

  • Page 196: Printer Specifications

    Printer Specifications Mechanical Printing method: Printing speed: Printing direction: Line spacing: Printable columns: Resolution: Interfaces: Specifications 24-pin impact dot matrix High-speed draft Draft Draft condensed LQ condensed Bidirectional logic seeking for text and graphics printing. Unidirectional text or graphics printing can be selected using software commands.
  • Page 197 Paper feed methods: Friction (front or top paper entry) Push tractor (rear paper entry) Pull tractor (front, bottom, or rear paper entry) Push and pull tractor (optional) Cut-sheet feeder (optional) Roll paper holder (optional) Paper feed speed: Continuous Intermittent Paper capacity: High-capacity cut-sheet feeder Note: The total thickness of the paper stack can be up...
  • Page 198 Scalable fonts EPSON Roman EPSON Sans Serif EPSON Roman T EPSON Sans Serif H 10.5, 8-32 pt Barcode fonts EAN-13, EAN-8, Interleaved 2 of 5, UPC- A, UPC-E, Code 39, Code 128, POSTNET One Italic and 12 graphical character tables.

  • Page 199: Electrical

    Rated frequency range Input frequency range Rated current Power consumption Note: Check the label on the back of the printer for the voltage of your printer. Total print volume 19 million lines (except print head) MTBF 10,000 POH (25% duty) Print head life approx.

  • Page 200: Environmental

    Environmental Temperature Operation 5 to 35 °C (41 to 95 °F) Storage –30 to 60 °C (–22 to 140 °F) Paper Note: Use recycled paper and envelopes only under normal temperature and humidity conditions, as follows: Temperature Humidity Do not load paper that has been folded or is damaged, wrinkled, or curled.
  • Page 201 Thickness Weight Single-sheet multipart forms: Width Length Copies Thickness Weight Binding Envelopes: Size Thickness Weight Postcards: Width Length 0.065 to 0.14 mm (0.0025 to 0.0055 inch) Cut sheet feeder: 0.07 to 0.14 mm (0.0028 to 0.0055 inch) 52 to 90 g/m² (14 to 24 lb) Cut sheet feeder: 64 to 90 g/m²...
  • Page 202 Thickness Weight Continuous paper (standard and multipart): front, rear, and bottom entry Width Length (one page) Copies Thickness Weight (not multipart) Weight (one sheet of multipart) Binding The continuous multipart forms should be securely joined together along the left and right edges by crimping. Crimping should be pressed in from the original sheet side and go completely through all copy sheets.
  • Page 203 Continuous paper with labels: Label size Backing sheet width Backing sheet length (one page) Backing sheet thickness 0.07 to 0.09 mm (0.0028 to 0.0035 inch) Total thickness Label weight Roll paper: Width Thickness Weight front and bottom entry 23.8 63.5 mm (15/16 minimum 2.5 mm (0.1 inch) corner radius, minimum...

  • Page 204: Paper Alignment

    Paper alignment Front entry Printing starts at “0” on the scale. The unprintable area is to the left of the “0.” Rear entry Printing starts at “0” on the scale. The unprintable area is to the left of the “0.” C-10 Specifications...

  • Page 205: Printable Area

    Printable area Single sheets, envelopes, and postcards: printable area The minimum top margin is 4.2 mm (0.17 inch). The minimum left margin is 3.0 mm (0.12 inch). The minimum right margin is 3.0 mm (0.12 inch). The maximum paper width is 257 mm (10.1 inches) and the maximum printable width is 203.2 mm (8.0 inches).
  • Page 206 Continuous paper: The minimum top and bottom margins above and below the perforation are 4.2 mm (0.17 inch) each. The minimum left and right margins are 13 mm (0.51 inch) each. The maximum paper width is 254 mm (10.0 inches) and the maximum printable width is 203.2 mm (8.0 inches).
  • Page 207 Roll paper: The minimum top margin is 4.2 mm (0.17 inch). The minimum left margin is 3.0 mm (0.12 inch). The minimum right margin is 3.0 mm (0.12 inch). The maximum printable width is 203.2 mm (8.0 inches). printable area Specifications C-13...

  • Page 208: Safety Approvals

    Safety approvals 120 V model: Safety standards 230 V model: Safety standards Acoustic noise: CE marking 230 V model: Low Voltage Directive 73/23/EEC EMC Directive 89/336/EEC C-14 Specifications UL1950 CSA C22.2 No. 950 FCC part 15 subpart B class B CSA C108.8 class B EN 60950 EN 55022 (CISPR pub.

  • Page 209: Command Lists

    Your printer supports the following EPSON ESC/P2 control codes and IBM 2390 Plus emulation control codes: EPSON ESC/P2 control codes Selecting an EPSON ESC/P2 printer in your software allows you to use advanced fonts and graphics. General operation: ESC @, ESC U, ESC EM...
  • Page 210 Barcode commands Your printer has powerful barcode printing capabilities and includes the following resident barcode fonts: EAN-13, EAN-8, Interleaved 2 of 5, UPC-A, UPC-E, Code 39, Code 128, and POSTNET. See the barcode commands below: ESC ( B Format: ASCII code:...
  • Page 211 Control flag Bit 0 = Check digit 0: The printer does not add a check digit. 1: The printer adds a check digit. Bit 1 = Human readable character (HRC) 0: The printer adds the HRC. 1: The printer does not add the HRC.
  • Page 212 The valid data for each barcode type is described below. If invalid data is included in the barcode data string, the barcode is not printed. Barcode type EAN-13 EAN-8 UPC-A UPC-E Interleaved 2 of 5 POSTNET Code 39 Code 128 The following conditions are required for barcode printing: Barcode printing is always performed unidirectionally.

  • Page 213: Ibm 2390 Plus Emulation Control Codes

    IBM 2390 Plus emulation control codes This printer emulates the IBM Proprinter using the commands below. For detailed information, see the IBM 2390 Plus reference manual. General operation: NUL, DC3, ESC j, BEL, CAN, DC1, ESC Q, ESC [ K, ESC U,...

  • Page 214: Character Tables

    Character Tables You can select the character tables shown in this section using the printer’s default-setting mode or with software commands. Note: Most of the character tables are the same as the PC 437 table for hex codes 00 through 7F; only the characters for hex codes 80 through FF are shown for these tables.
  • Page 215 PC 850 (Multilingual) PC 863 (French-Canadian) PC 860 (Portuguese) PC 865 (Nordic) Specifications C-21...
  • Page 216 PC 861 (Icelandic) Abicomp C-22 Specifications BRASCII ISO Latin 1...
  • Page 217 Roman 8 PC 858 C-23 Specifications...
  • Page 218 ISO 8859-15 PC 853 (Turkish)* C-24 Specifications PC 437 Greek* PC 855 (Cyrillic)*...
  • Page 219 PC 852 (Eastern Europe)* PC 866 (Russian)* PC 857 (Turkish)* PC864 (Arabic) Specifications C-25...
  • Page 220 PC 869 (Greek)* Code MJK (CSFR)* C-26 Specifications MAZOWIA (Poland)* ISO 8859-7*...
  • Page 221 ISO Latin 1T (Turkish)* PC 774 (LST 1283: 1993)* Bulgaria (Bulgarian)* Estonia (Estonian)* Specifications C-27...
  • Page 222 PC 771 (Lithuanian) PC 866 LAT. (Latvian)* C-28 Specifications ISO 8859-2* PC 866 UKR (Ukranian)*...
  • Page 223 PC APTEC (Arabic)* PC 720 (Arabic)* PC 708 (Arabic)* PC AR 864 (Arabic)* Specifications C-29...
  • Page 224 Italic table No character is available for hex code 15 in the Italic table C-30 Specifications...

  • Page 225: International Character Sets For The Italic Table

    International character sets for the Italic table You can select one of the following eight international character sets for the Italic character table shown below using the default- setting mode or the ESC R command. For example, when you select “Italic France,” the characters in the “France” row are used in the Italic character table.
  • Page 226 C-32 Specifications...

  • Page 227: Automated Telephone Services

    Your dealer ......... D-8 EPSON Helpdesk ........D-8 For Singapore Users .

  • Page 228: Contacting Customer Support

    Contacting Customer Support If your printer is not operating properly and you cannot solve the problem using the troubleshooting information in Chapter 7, contact customer support services for assistance. See the section for your country in this section. We will be able to help you much more quickly if you give us the...

  • Page 229: For North American Users

    Members of CompuServe can type GO EPSON at the menu prompt to reach the Epson America Forum. For a free introductory CompuServe membership, call (800) 848- 8199 and ask for representative #529.
  • Page 230 EPSON Accessories at (800) 873-7766 (U.S. sales only). In Canada, please call (800) 873-7766 for dealer referral. Note: If you need help using software with an EPSON product, see the documentation for that program for technical support information. Customer Support Information...

  • Page 231: For United Kingdom And The Republic Of Ireland Users

    For United Kingdom and the Republic of Ireland Users If you purchased your printer in the UK or the Republic of Ireland, Epson (UK) Limited provides a range of customer services and technical support. Note: For customers in the Republic of Ireland, please use the correct dialing codes when dialing the UK telephone numbers listed in the following sections.

  • Page 232: Faxon Epson

    Support information including troubleshooting tips, switch settings, and driver information To use Faxon EPSON, call 01442 227332 using a touch-tone phone. You will be asked to follow a simple routine to register your document request and once you have entered your telephone and fax numbers, Faxon EPSON will fax a copy of the document catalogue to your fax machine.

  • Page 233: World Wide Web

    EPSON products, software drivers, and answers to frequently asked questions. For Australian Users EPSON Australia wishes to provide you with a high level of Customer Service. As well as this User’s Guide, we provide the following sources for obtaining information:...

  • Page 234: Your Dealer

    EPSON Helpdesk EPSON Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in diagnosing hardware and software problems. They can also advise you on the latest EPSON products and where the nearest dealer or service agent is located.

  • Page 235: For Hong Kong Users

    To obtain technical support as well as other after-sales services, users are welcome to contact EPSON Hong Kong Limited. Internet home page EPSON Hong Kong has established a local home page in both Chinese and English on the Internet to provide users with the following information:...

  • Page 236: For Philippines Users

    For Philippines Users To obtain technical support as well as other after sales services, users are welcome to contact the EPSON Philippines Representative Office at the telephone and fax numbers below: Phone: Fax: BBS: D-10 Customer Support Information (632) 813-6552...

  • Page 237: Glossary

    When this option is turned on in the default-setting mode or the EPSON Remote! utility, each carriage return (CR) code is automatically followed by a line feed (LF) code.
  • Page 238 See printer driver. ESC/P Abbreviation for EPSON Standard Code for Printers, the system of commands your computer uses to control your printer. It is standard for all EPSON printers and supported by most application software for personal computers. ESC/P2 The enhanced version of the ESC/P printer command language.
  • Page 239 This is the standard orientation for printing letters or documents. See also landscape. printable area The area of a page on which the printer can print. It is smaller than the physical size of the page because of margins. printer driver A software program that sends commands for using the functions of a particular printer.
  • Page 240 Printing in which the print head prints in one direction only. Unidirectional printing is useful for printing graphics because it provides precise vertical alignment. You can select unidirectional printing using the printer’s default- setting mode or the EPSON Remote! utility. See also bidirectional printing. Glossary...
  • Page 241 Paper positions Standby position In the standby position, your paper is attached to the printer but is not inside the printer. Tear-off position Tear off your printed document at the printer’s tear-off edge. Glossary...
  • Page 242 Top-of-form position The letters ABC above are printed at the top-of-form position. Glossary...
  • Page 243 Document properties, 4-28 Edge guide, 2-19 ENERGY STAR compliance, 11 EPSON Remote!, 1-16 EPSON Remote! Utility, 4-30 EPSON Status Monitor 3, 1-16 Error indicator, 7-2 to 7-3 Front paper guide, 2-19 slot, 8, 3-2, 3-11 to 3-13 Graphics menu, 4-7...
  • Page 244 Paper release lever, 3, 2-2 to 2-3 Paper tension unit installing, 1-10, 2-25 removing, 1-6, 2-15 Paper thickness lever, 2-4 to 2-5 Plugging in the printer, 1-13 Printer driver, 1-16 IN-2 accessing from Windows 3.1, 4-12 to 4- from Windows 95 or 98, 4- 3 to 4-5 from Windows NT 3.5x, 4-...
  • Page 245 7-11 to 7-15 Single-sheet paper loading or feeding problems, 7-6 to 7-7 tear-off position problems, 7-10 top-of-form position problems, 7-9 Unpacking the Printer, 1-2 to 1-3 Using push and pull tractor combination, 2-22 to 2-24 push tractor, 2-6 to 2-12...
  • Page 246 IN-4...

  • Page 247: Printer Parts

    Printer Parts paper guide cover printer cover front cover (closed) shield plate parallel interface tractor front cover (open) edge guides control panel power cord front edge guide paper guide paper release lever ribbon cartridge paper thickness lever knob paper tension unit...
  • Page 248 24-Pin Dot Matrix Printer User's Guide Printed in Japan 99.XX.XX...

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Lq-580

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