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Fujitsu SPARC Enterprise T5440 Service Manual
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Fujitsu SPARC Enterprise T5440 Service Manual

Fujitsu SPARC Enterprise T5440 Service Manual

Fujitsu server user manual
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  • Page 3: Service Manual

    SPARC Enterprise T5440 Server Service Manual Manual Code C120-E512-02EN Part No. 875-4392-11 July 2009, Revision A...
  • Page 4 Fujitsu Limited or Sun Microsystems, Inc., or any affiliate of either of them.
  • Page 5 Aucune partie de ce produit, de ces technologies ou de ce document ne peut être reproduite sous quelque forme que ce soit, par quelque moyen que ce soit, sans l’autorisation écrite préalable de Fujitsu Limited et de Sun Microsystems, Inc., et de leurs éventuels bailleurs de licence.

  • Page 7: Table Of Contents

    Contents Preface xiii Identifying Server Components 1 Infrastructure Boards and Cables Front Panel Diagram 3 Front Panel LEDs 4 Rear Panel Diagram 5 Rear Panel LEDs 7 Ethernet Port LEDs 8 Managing Faults 9 Understanding Fault Handling Options 9 Server Diagnostics Overview 9...
  • Page 8 ▼ SunVTS Software Packages 41 Useful SunVTS Tests 42 Detecting Faults Using POST 42 Identifying Faults Detected by PSH 44 SPARC Enterprise T5440 Server Service Manual • July 2009 ALOM CMT Compatibility Shell) 23 Console 24 Command 24 Command 25...
  • Page 9 ▼ Power Off – Emergency Shutdown 65 ▼ Disconnect Power Cords From the Server 65 Extending the Server to the Maintenance Position 65 ▼ Extend the Server to the Maintenance Position 66 Removing the Server From the Rack 67 ▼...
  • Page 10 Install a Power Supply (Hot-Swap) 87 ▼ Remove a Power Supply ▼ Install a Power Supply 90 Power Supply Device Identifiers 91 Power Supply LED 91 Servicing PCIe Cards 92 viii SPARC Enterprise T5440 Server Service Manual • July 2009...
  • Page 11 ▼ Remove a PCIe Card 93 ▼ Install a PCIe Card 94 ▼ Add a PCIe Card 94 PCIe Device Identifiers 96 PCIe Slot Configuration Guidelines 97 Servicing CMP/Memory Modules 98 ▼ Remove a CMP/Memory Module 99 ▼ Install a CMP/Memory Module 100 ▼...
  • Page 12 Servicing the Front Control Panel 144 ▼ Remove the Front Control Panel 144 ▼ Install the Front Control Panel 145 Servicing the Front I/O Board 146 ▼ Remove the Front I/O Board 147 SPARC Enterprise T5440 Server Service Manual • July 2009...
  • Page 13 Install the Server Into the Rack 150 ▼ Slide the Server Into the Rack 151 ▼ Connect the Power Cords to the Server 153 ▼ Power On the Server 153 Performing Node Reconfiguration 155 I/O Connections to CMP/Memory Modules 156...
  • Page 14 Field-Replaceable Units 176 Index 179 SPARC Enterprise T5440 Server Service Manual • July 2009...

  • Page 15: Preface

    Use the product according to the instructions and information available in this manual. Keep this manual handy for further reference. Keep this manual handy for further reference. Fujitsu makes every effort to prevent users and bystanders from being injured or from suffering damage to their property.
  • Page 16 Structure and Contents of This Manual This manual is organized as described below: “Identifying Server Components” on page 1 ■ Provides an overview of the server, including major boards and components, as well as front and rear panel features. “Managing Faults” on page 9 ■...

  • Page 17: Related Documentation

    Server specifications for site planning Detailed rackmounting, cabling, power on, and configuring information How to run diagnostics to troubleshoot the server, and how to remove and replace parts in the server How to perform administrative tasks that are specific to the server...
  • Page 18 External I/O Expansion Unit Product Notes Note – Product Notes are available on the website only. Please check for the recent update on your product. SPARC Enterprise T5440 Server Service Manual • July 2009 Description Information that describes ILOM 3.0 features and functionality Information and procedures for network connection, logging in to ILOM 3.0 for the...

  • Page 19: Text Conventions

    UNIX Commands This document might not contain information on basic UNIX procedures such as shutting down the system, booting the system, and configuring devices. Refer to the following for this information: Software documentation that you received with your system ■ Solaris™...

  • Page 20: Conventions For Alert Messages

    Caution – This indicates that surfaces are hot and might cause personal injury if touched. Avoid contact. xviii SPARC Enterprise T5440 Server Service Manual • July 2009 Prompt Notations machine-name% machine-name# ->...

  • Page 21: Alert Messages In The Text

    A space of one line precedes and follows an alert statement. Caution – The following tasks regarding this product and the optional products provided from Fujitsu should only be performed by a certified service engineer. Users must not perform these tasks. Incorrect operation of these tasks may cause malfunction.
  • Page 22 Warning Damage Two people must dismount and carry the chassis. The weight of the server on extended slide rails can be enough to overturn an equipment rack. Before you begin, deploy the antitilt feature on your cabinet. The server weighs approximately 88 lb (40 kg). Two people are required to lift and mount the server into a rack enclosure when using the procedures in this chapter.
  • Page 23 Maintenance and inspections (repairing, and regular diagnosis and maintenance) ■ Caution – The following tasks regarding this product and the optional products provided from Fujitsu should only be performed by a certified service engineer. Users must not perform these tasks. Incorrect operation of these tasks may cause malfunction.
  • Page 24 Alert Label The following is a label attached to this product: Never peel off the label. ■ The following label provides information to the users of this product. ■ xxii SPARC Enterprise T5440 Server Service Manual • July 2009...
  • Page 25 Fujitsu Welcomes Your Comments If you have any comments or requests regarding this document, or if you find any unclear statements in the document, please state your points specifically on the form at the following URL. For Users in U.S.A., Canada, and Mexico: (https://download.computers.us.fujitsu.com/)
  • Page 26 SPARC Enterprise T5440 Server Service Manual • July 2009...

  • Page 27: Identifying Server Components

    Infrastructure Boards and Cables The SPARC Enterprise T5440 server is based on a 4U chassis. The SPARC Enterprise T5440 server has the following boards installed in the chassis: Motherboard – The motherboard includes slots for up to four CMP modules and ■...
  • Page 28 Service processor – The service processor (ILOM) board controls the server ■ power and monitors server power and environmental events. The service processor draws power from the server’s 3.3V standby supply rail, which is available whenever the system is receiving main input power, even when the system is turned off.

  • Page 29: Front Panel Diagram

    Front Panel Diagram The server front panel contains a recessed system power button, system status and fault LEDs, Locator button and LED. The front panel also provides access to internal hard drives, the DVD-ROM drive (if equipped), and the two front USB ports.

  • Page 30: Front Panel Leds

    • Fast blink – Indicates the system is running at a minimum level in standby • Slow blink – Indicates that a normal transitory activity is taking place. Slow SPARC Enterprise T5440 Server Service Manual • July 2009 previously mentioned, indicating that it is active.

  • Page 31: Rear Panel Diagram

    Locator button and LED, and system status LEDs. FIGURE: Rear Panel Features on page 6 Enterprise T5440 server. For more detailed information about ports and their uses, see the SPARC Enterprise T5440 Server Installation and Setup Guide. For a detailed description of PCIe slots, see emergency shutdown.
  • Page 32 Related Information “Front Panel Diagram” on page 3 ■ “Rear Panel LEDs” on page 7 ■ “Ethernet Port LEDs” on page 8 ■ “Detecting Faults Using LEDs” on page 30 ■ SPARC Enterprise T5440 Server Service Manual • July 2009...

  • Page 33: Rear Panel Leds

    The service processor is running. • Slow blink – Indicates that a normal transitory activity is taking place. Slow blinking could indicate the system diagnostics are running, or that the system is booting. describes the rear panel system LEDs. Identifying Server Components...

  • Page 34: Ethernet Port Leds

    ■ “Rear Panel LEDs” on page 7 ■ “Detecting Faults Using LEDs” on page 30 ■ SPARC Enterprise T5440 Server Service Manual • July 2009 Color Description Amber Speed indicator: • Amber on – The link is operating as a Gigabit connection green (1000-Mbps).

  • Page 35: Managing Faults

    Managing Faults These topics describe the diagnostics tools that are available for monitoring and troubleshooting the server. This chapter is intended for technicians, service personnel, and system administrators who service and repair computer systems. Topic Background: fault detection methodology Configuring and using the service processor...
  • Page 36 LEDs – Provide a quick visual notification of the status of the server and of some ■ of the FRUs. ILOM firmware – This system firmware runs on the service processor. In addition ■ to providing the interface between the hardware and OS, ILOM also tracks and reports the health of key server components.

  • Page 37: Diagnostic Flowchart

    Diagnostic Flowchart FIGURE: Diagnostic Flowchart on page 11 is a flowchart of the diagnostics available to troubleshoot faulty hardware. TABLE: ILOM Parameters Used for POST Configuration on page 26 has more information about each diagnostic in this chapter. Diagnostic Flowchart FIGURE: Managing Faults...
  • Page 38 Action No. 4 Run SunVTS SunVTS is an application you can run to exercise software. and diagnose FRUs. To run SunVTS, the server must be running the Solaris OS. • If SunVTS reports a faulty device, replace the FRU. • If SunVTS does not report a faulty device, go to Action No.
  • Page 39 If the fault indicates that a fan or power supply is bad, you can perform a hot-swap of the FRU. You can also use the fault LEDs on the server to identify the faulty FRU (fans and power supplies). If the FRU displayed by the show faulty command is /SYS, the fault is a configuration problem.

  • Page 40: Options For Accessing The Service Processor

    ILOM browser interface (BI) – Documented in the Integrated Lights Out Manager 3.0 ■ Web Interface Procedures Guide. ALOM CMT compatibility shell – Legacy shell emulation of ALOM CMT. ■ SPARC Enterprise T5440 Server Service Manual • July 2009 For more information “Identifying Faults Detected by PSH” on page 44 “Clear Faults Detected by...

  • Page 41: Ilom Overview

    ILOM enables you to remotely run diagnostics such as power-on self-test (POST), that would otherwise require physical proximity to the server’s serial port. You can also configure ILOM to send email alerts of hardware failures, hardware warnings, and other events related to the server or to ILOM.
  • Page 42 LEDs on either the chassis or the hard drive itself. Use the Solaris message files to view hard drive faults. Related Information “Diagnostic Flowchart” on page 11 ■ SPARC Enterprise T5440 Server Service Manual • July 2009 FRU fault LEDs System fault LED ILOM fault manager...

  • Page 43: Alom Cmt Compatibility Shell Overview

    ILOM event log. The ILOM event log is also available using the ALOM CMT compatibility shell. See the Integrated Lights Out Manager 3.0 Supplement for SPARC Enterprise T5440 Server for comparisons between the ILOM CLI and the ALOM CMT compatibility CLI, and for instructions for adding an ALOM-CMT account.

  • Page 44: Sunvts Overview

    ■ SunVTS Overview Sometimes a server exhibits a problem that cannot be isolated definitively to a particular hardware or software component. In such cases, it might be useful to run a diagnostic tool that stresses the system by continuously running a comprehensive battery of tests.

  • Page 45: Post Fault Management Overview

    ■ POST Fault Management Overview Power-on self-test (POST) is a group of PROM-based tests that run when the server is powered on or reset. POST checks the basic integrity of the critical hardware components in the server (CMP, memory, and I/O subsystem).

  • Page 46: Post Fault Management Flowchart

    POST Fault Management Flowchart Flowchart of Variables for POST Configuration FIGURE: Related Information “Diagnostic Flowchart” on page 11 ■ SPARC Enterprise T5440 Server Service Manual • July 2009...

  • Page 47: Memory Fault Handling Overview

    Configurations” on page 110. The server uses advanced ECC technology that corrects up to 4-bits in error on nibble boundaries, as long as the bits are all in the same DRAM. On 4 GB FB-DIMMs, if a DRAM fails, the DIMM continues to function.

  • Page 48: Connecting To The Service Processor

    Switch from the service processor to the system console Related Information “Diagnostic Flowchart” on page 11 ■ SPARC Enterprise T5440 Server Service Manual • July 2009 “FB-DIMM Fault Button Locations” on “Servicing FB-DIMMs” Links SPARC Enterprise T5440 Server Installation and Setup Guide...

  • Page 49: Switch From The System Console To The Service Processor (Ilom Or Alom Cmt Compatibility Shell)

    ■ “Switch From the ALOM CMT Compatibility Shell to the System Console” on ■ page 24 SPARC Enterprise T5440 Server Installation and Setup Guide ■ SPARC Enterprise T5440 Server Administration Guide ■ ▼ Switch From the System Console to the Service...

  • Page 50: Displaying Fru Information With Ilom

    | component_state /SYS/MB/PCIE3/ | component_state /SYS/MB/PCIE1/ | component_state /SYS/MB/PCIE4/ | component_state SPARC Enterprise T5440 Server Service Manual • July 2009 shows partial output with no disabled shows the showcomponents command output | Value | Enabled | Enabled | Enabled | Enabled...

  • Page 51: Display Individual Component Information With The Ilom Show Command

    | component_state ▼ Display Individual Component Information With the ILOM show Command Use the show command to display information about individual components in the server. ● At the -> prompt, enter the show command. CODE EXAMPLE: show Command Output on page used to get information about a memory module (FB-DIMM).

  • Page 52: Controlling How Post Runs

    Controlling How POST Runs The server can be configured for normal, extensive, or no POST execution. You can also control the level of tests that run, the amount of POST output that is displayed, and which reset events trigger POST by using ILOM command variables.

  • Page 53: Change Post Parameters

    ■ “Detecting Faults Using POST” on page 42 ■ “Clear Faults Detected During POST” on page 48 ■ SPARC Enterprise T5440 Server Installation and Setup Guide ■ SPARC Enterprise T5440 Server Administration Guide ■ ▼ Change POST Parameters 1. Access the ILOM prompt.

  • Page 54: Run Post In Maximum Mode

    For other methods, refer to the SPARC Enterprise T5440 Server Administration Guide. Note – The server takes about one minute to power off. Use the show /HOST command to determine when the host has been powered off. The console will display status=Powered Off SPARC Enterprise T5440 Server Service Manual •...
  • Page 55 4. Switch to the system console to view the POST output: -> start /SP/console If no faults were detected, the system will boot. CODE EXAMPLE: POST Output (Abridged) on page 29 output. Initiating POST With a Power Cycle CODE EXAMPLE: ->...

  • Page 56: Detecting Faults

    FB-DIMM Fault LEDs. See ■ These LEDs provide a quick visual check of the state of the system. SPARC Enterprise T5440 Server Service Manual • July 2009 Topic “Detecting Faults Using LEDs” on page 30 “Detecting Faults Using ILOM show faulty Command”...
  • Page 57 TABLE: ASR Commands on page 51 error conditions. Use the ILOM show faulty command to obtain more information about the nature of a given fault. See Command” on page System Faults and Fault LED States TABLE: Component Fault Fault LEDs Lit Power supply •...

  • Page 58: Detecting Faults Using Ilom Show Faulty Command

    SPARC Enterprise T5440 Server Installation and Setup Guide ■ SPARC Enterprise T5440 Server Administration Guide ■ Integrated Lights Out Manager 3.0 Supplement for SPARC Enterprise T5440 Server ■ Detecting Faults Using ILOM show faulty Command Use the ILOM show faulty command to display the following kinds of faults: SPARC Enterprise T5440 Server Service Manual •...

  • Page 59: Detect Faults Using The Ilom Show Faulty Command

    ■ SPARC Enterprise T5440 Server Installation and Setup Guide ■ SPARC Enterprise T5440 Server Administration Guide ■ Integrated Lights Out Manager 3.0 Supplement for SPARC Enterprise T5440 Server ■ ▼ Detect Faults Using the ILOM show faulty Command ● At the -> prompt, type the show faulty command.
  • Page 60 /SP/faultmgmt/0/ | uuid faults/0 /SP/faultmgmt/0/ | timestamp faults/0 SPARC Enterprise T5440 Server Service Manual • July 2009 | Value | /SYS/MB/FT1 | Dec 14 23:01:32 | Dec 14 23:01:32 faults/0 | TACH at /SYS/MB/FT1 has | exceeded low non-recoverable | threshold.

  • Page 61: Detecting Faults Using Solaris Os Files And Commands

    Detecting Faults Using Solaris OS Files and Commands With the Solaris OS running on the server, you have the full complement of Solaris OS files and commands available for collecting information and for troubleshooting. If POST, ILOM, or the Solaris PSH features do not indicate the source of a fault, check the message buffer and log files for notifications for faults.

  • Page 62: Check The Message Buffer

    SPARC Enterprise T5440 Server Installation and Setup Guide ■ SPARC Enterprise T5440 Server Administration Guide ■ Integrated Lights Out Manager 3.0 Supplement for SPARC Enterprise T5440 Server ■ ▼ Check the Message Buffer 1. Log in as superuser. 2. Issue the dmesg command: # dmesg The dmesg command displays the most recent messages generated by the system.

  • Page 63: Detecting Faults Using The Ilom Event Log

    ■ SPARC Enterprise T5440 Server Installation and Setup Guide ■ SPARC Enterprise T5440 Server Administration Guide ■ Integrated Lights Out Manager 3.0 Supplement for SPARC Enterprise T5440 Server ■ ▼ View ILOM Event Log ● Type the following command: -> show /SP/logs/event/list Note –...

  • Page 64: Detecting Faults Using Sunvts Software

    ■ ▼ Verify Installation of SunVTS Software To perform this procedure, the Solaris OS must be running on the server, and you must have access to the Solaris command line. Note – The SunVTS 7.0 software, and future compatible versions, are supported on the server.

  • Page 65: Start The Sunvts Browser Environment

    Guide. Note – SunVTS software can be run in several modes. You must perform this procedure using the default mode. 1. Start the SunVTS agent and Javabridge on the server. # cd /usr/sunvts/bin # ./startsunvts 2. At the interface prompt, choose C to start the SunVTS client.
  • Page 66 Click on the name of the test to select and customize individual tests. Tip – Use the System Excerciser – High Stress Mode to test system operations. Use the Component Stress – High setting for the highest stress possible. SPARC Enterprise T5440 Server Service Manual • July 2009 (FIGURE: SunVTS Browser 40).

  • Page 67: Sunvts Software Packages

    SunVTS test binaries SUNWvtsts Related Information “Diagnostic Flowchart” on page 11 ■ “Useful SunVTS Tests” on page 42 ■ SPARC Enterprise T5440 Server Installation and Setup Guide ■ SPARC Enterprise T5440 Server Administration Guide ■ lists SunVTS packages. Managing Faults...

  • Page 68: Useful Sunvts Tests

    Useful SunVTS Tests TABLE: Useful SunVTS Tests on page 42 for diagnosing issues with the SPARC Enterprise T5440 server. Useful SunVTS Tests TABLE: SunVTS Tests Memory Test Processor Test Disk Test Network Test Interconnect Test IO Ports Test Environmental Test Related Information “Diagnostic Flowchart”...
  • Page 69 INFO or WARNING: message CODE EXAMPLE: POST Error Message on page at FB-DIMM location /SYS/MB/CPU0/CMP0/BR1/CH0/D0. The error was detected by POST running on core 7, strand 2. POST Error Message CODE EXAMPLE: 7:2> 7:2>ERROR: TEST = Data Bitwalk 7:2>H/W under test = /SYS/MB/CPU0/CMP0/BR1/CH0/D0 7:2>Repair Instructions: Replace items in order listed by 'H/W under test' above.

  • Page 70: Identifying Faults Detected By Psh

    The ILOM show faulty command provides summary information about the fault. “Detect Faults Using the ILOM show faulty Command” on page 33 information about the show faulty command. SPARC Enterprise T5440 Server Service Manual • July 2009 ALOM CMT Alert of PSH Diagnosed Fault CODE EXAMPLE: is displayed.

  • Page 71: Detect Faults Identified By The Solaris Psh Facility Using The Ilom Fmdump Command

    “ILOM-to-ALOM CMT Command Reference” on page 53 ■ SPARC Enterprise T5440 Server Administration Guide ■ Integrated Lights Out Manager 3.0 Supplement for SPARC Enterprise T5440 Server ■ ▼ Detect Faults Identified by the Solaris PSH Facility Using the ILOM fmdump Command The ILOM fmdump command displays the list of faults detected by the Solaris PSH facility and identifies the faulty FRU for a particular EVENT_ID (UUID).
  • Page 72 The fault manager will attempt to remove the affected CPU from service. Impact System performance may be affected. Suggested Action for System Administrator SPARC Enterprise T5440 Server Service Manual • July 2009 PSH Message Output 46, the message ID SUNW-MSG-ID...

  • Page 73: Clearing Faults

    “Solaris Predictive Self-Healing Overview” on page 17 ■ SPARC Enterprise T5440 Server Administration Guide ■ Integrated Lights Out Manager 3.0 Supplement for SPARC Enterprise T5440 Server ■ External I/O Expansion Unit Installation and Service Manual for SPARC Enterprise ■ T5120/T5140/T5220/T5240/T5440 Servers Topic “Clear Faults Detected During POST”...

  • Page 74: Clear Faults Detected During Post

    Additionally, the Service Required LED is no longer on. 3. Reset the server. You must reboot the server for the component_state property to take effect. 4. At the ILOM prompt, use the show faulty command to verify that no faults are reported.

  • Page 75: Clear Faults Detected By Psh

    In cases where the fault condition is not automatically cleared, the fault must be cleared manually. 1. After replacing a faulty FRU, power on the server. 2. At the ILOM prompt, use the show faulty command to identify PSH-detected faults.

  • Page 76: Clear Faults Detected In The External I/O Expansion Unit

    Are you sure you want to clear /SYS/IOX@X0TC/IOB1/LINK (y/n)? y Set ’clear_fault_action’ to ’true’ Disabling Faulty Components You can use the Automatic System Recovery (ASR) feature to configure the server to automatically disable failed components until they can be replaced. The following components are managed by the ASR feature: UltraSPARC T2 Plus processor strands ■...
  • Page 77 Related Information “Diagnostic Flowchart” on page 11 ■ “Detecting Faults” on page 30 ■ SPARC Enterprise T5440 Server Administration Guide ■ 51) enable you to view and Description Displays system components and their current state. Removes a component from the asr-db blacklist, where asrkey is the component to enable.

  • Page 78: Disable System Components

    1. At the -> prompt, set the component_state property to Disabled: -> set /SYS/MB/CPU0/CMP0/BR1/CH0/D0 component_state=Disabled 2. Reset the server so that the ASR command takes effect. -> stop /SYS Are you sure you want to stop /SYS (y/n)? y Stopping /SYS ->...

  • Page 79: Ilom-To-Alom Cmt Command Reference

    Reference TABLE: ALOM CMT Parameters and POST Modes on page 56 commands for servicing a server. For descriptions of all ALOM CMT commands, issue the help command or refer to the following documents: Integrated Lights Out Manager 3.0 Concepts Guide ■...
  • Page 80 ILOM Command show /SP/console/history /HOST/bootmode/value[normal|re set_nvram|bootscript=string] stop/SYS; start/SYS stop/SYS start/SYS SPARC Enterprise T5440 Server Service Manual • July 2009 ALOM CMT Command consolehistory [-b lines|-e lines|-v] [-g lines] [boot|run] The following options enable you to specify how the output is displayed: •...
  • Page 81 Generates a hardware reset on the host server. Reboots the service processor. Sets the virtual keyswitch. Turns the Locator LED on the server on or off. Displays the environmental status of the host server. This information includes system temperatures,...
  • Page 82 SPARC Enterprise T5440 Server Service Manual • July 2009 ALOM CMT Command showfru [-g lines] [-s | -d] [FRU] • -g lines specifies the number of lines to display before pausing the output to the screen.
  • Page 83 “Detecting Faults Using LEDs” on page 30 ■ “ILOM-to-ALOM CMT Command Reference” on page 53 ■ SPARC Enterprise T5440 Server Administration Guide ■ Integrated Lights Out Manager 3.0 Supplement for SPARC Enterprise T5440 Server ■ Diagnostic Service No POST Execution Mode None...
  • Page 84 SPARC Enterprise T5440 Server Service Manual • July 2009...

  • Page 85: Preparing To Service The System

    “Returning the Server to Operation” on page 149 ■ Safety Information This section describes important safety information that you need to know prior to removing or installing parts in the SPARC Enterprise T5440 server. Links “Safety Information” on page 59 “Required Tools” on page 62 “Obtain the Chassis Serial Number”...

  • Page 86: Safety Symbols

    Follow all cautions and instructions marked on the equipment and described in ■ the SPARC Enterprise T5440 Server Safety and Compliance Guide. Ensure that the voltage and frequency of your power source match the voltage ■...

  • Page 87: Electrostatic Discharge Safety Measures

    Wear an antistatic wrist strap and use an antistatic mat when handling components such as hard drive assemblies, circuit boards, or PCI cards. When servicing or removing server components, attach an antistatic strap to your wrist and then to a metal area on the chassis. Following this practice equalizes the electrical potentials between you and the server.

  • Page 88: Required Tools

    Required Tools The SPARC Enterprise T5440 server can be serviced with the following tools: Antistatic wrist strap ■ Antistatic mat ■ No. 1 Phillips screwdriver ■ No. 2 Phillips screwdriver ■ 7 mm hex driver ■ No. 1 flat-blade screwdriver (battery removal) ■...

  • Page 89: Powering Off The System

    Powering Off the System Note – Additional information about powering off the system is located in the SPARC Enterprise T5440 Server Administration Guide. Related Information “Power Off From the Command Line” on page 64 ■ “Power Off – Graceful Shutdown” on page 64 ■...

  • Page 90: Power Off From The Command Line

    Ensure that all data is saved before entering this command. ▼ Power Off – Graceful Shutdown ● Press and release the Power button. If necessary, use a pen or pencil to press the Power button. SPARC Enterprise T5440 Server Service Manual • July 2009...

  • Page 91: Power Off - Emergency Shutdown

    Caution – Because 3.3v standby power is always present in the system, you must unplug the power cords before accessing any cold-serviceable components. Extending the Server to the Maintenance Position The following components can be serviced with the server in the maintenance position: Fan trays ■...

  • Page 92: Extend The Server To The Maintenance Position

    -> set /SYS/LOCATE value=Fast_Blink Once you have located the server, press the Locator LED and button to turn it off. 2. Verify that no cables will be damaged or will interfere when the server is extended.

  • Page 93: Removing The Server From The Rack

    4. While squeezing the slide rail locks, slowly pull the server forward until it is locked in the service position. Removing the Server From the Rack The server must be removed from the rack to remove or install the following...
  • Page 94 Press inner rail release buttons to remove the server from the rack. Caution – Use two people to dismount and carry the chassis. 4. From the front of the server, press inner rail release buttons and pull the server forward until it is free of the rack rails.

  • Page 95: Performing Electrostatic Discharge - Antistatic Prevention Measures

    ■ system components) 2. Attach an antistatic wrist strap. When servicing or removing server components, attach an antistatic strap to your wrist and then to a metal area on the chassis. Removing the Top Cover ▼ Remove the Top Cover...
  • Page 96 3. Remove the top cover. Lift up and remove the cover. Caution – If the top cover is removed before the server is powered off, the server will immediately disable the front panel Power button and shut down. After such an event, you must replace the top cover and use the poweron command to power on the server.

  • Page 97: Servicing Customer-Replaceable Units

    Servicing Customer-Replaceable Units These topics describe how to service customer-replaceable units (CRUs) in the SPARC Enterprise T5440 server. Topic Read and learn about components which can be serviced while the system is in operation. Remove, install and add hard drives.

  • Page 98: Hot-Pluggable And Hot-Swappable Devices

    Hard drives ■ Hot-swappable devices are those devices that can be removed and installed while the server is running without affecting the rest of the server’s capabilities. In the SPARC Enterprise T5440 server, the following devices are hot-swappable: Fan trays ■...

  • Page 99: Remove A Hard Drive (Hot-Plug)

    If the hard drive cannot be logically isolated from the online operations of the ■ server. If your drive falls into one of these conditions, you must power off the server before you replace the hard drive. Related Information “Identifying Server Components” on page 1 ■...
  • Page 100 (FIGURE: Removing a Hard Drive on page latch Removing a Hard Drive FIGURE: Caution – The latch is not an ejector. Do not bend the latch too far. Doing so can damage the latch. SPARC Enterprise T5440 Server Service Manual • July 2009 74).

  • Page 101: Install A Hard Drive (Hot-Plug)

    Hard drives are physically addressed according to the slot in which they are installed. If you removed an existing hard drive from a slot in the server, you must install the replacement drive in the same slot as the drive that was removed.
  • Page 102 Type: # cfgadm -al This command should identify the Ap_id for the hard drive that you installed. The drive you installed should be is configured. SPARC Enterprise T5440 Server Service Manual • July 2009 CODE EXAMPLE: Sample Ap_id Output...

  • Page 103: Remove A Hard Drive

    Before you begin, complete these tasks: Read the section, ■ Power off the server, using one of the methods described in the section, ■ Off the System” on page “Perform Electrostatic Discharge – Antistatic Prevention Measures” on page 69 ■...

  • Page 104: Install A Hard Drive

    Hard drives are physically addressed according to the slot in which they are installed. If you removed an existing hard drive from a slot in the server, you must install the replacement drive in the same slot as the drive that was removed.

  • Page 105: Hard Drive Device Identifiers

    TABLE: Physical Drive Locations, FRU Names, and Default Drive Path Names on page 79 lists physical drive locations and their corresponding default path names in OpenBoot PROM and Solaris for the SPARC Enterprise T5440 server. Physical Drive Locations, FRU Names, and Default Drive Path Names TABLE:...

  • Page 106: Hard Drive Leds

    The front and rear panel Service Required LEDs are also lit if the system detects a hard drive fault. Related Information “Hard Drive Device Identifiers” on page 79 ■ SPARC Enterprise T5440 Server Service Manual • July 2009 Color Notes Blue This LED is lit to indicate that a hard drive can be removed safely during a hot-plug operation.

  • Page 107: Servicing Fan Trays

    Servicing Fan Trays Four fan trays are located toward the front of the server, arranged in two N+1 redundant pairs. Each fan tray contains a fan mounted in an integrated, hot-swappable CRU. If a fan tray fails, replace it as soon as possible to maintain server availability.

  • Page 108: Install A Fan Tray (Hot-Swap)

    Next Steps If you are replacing a faulty fan tray due to an overtemperature condition, monitor the system to ensure proper cooling. “Slide the Server Into the Rack” on page 151 ■ If you performed any additional service procedures, see ■...

  • Page 109: Remove A Fan Tray

    Before you begin, complete these tasks: Read the section, “Safety Information” on page ■ Power off the server, using one of the methods described in the section, ■ Off the System” on page Perform the task, “Extend the Server to the Maintenance Position” on page 66 ■...

  • Page 110: Install A Fan Tray

    ■ Fan Tray Fault LED Each fan tray contains a Fault LED that is located on the top panel of the server. The LED is visible when you slide the server partially out of the rack. SPARC Enterprise T5440 Server Service Manual • July 2009...

  • Page 111: Servicing Power Supplies

    The server is equipped with redundant hot-swappable power supplies. Redundant power supplies enable you to remove and replace a power supply without shutting the server down, provided that at least two other power supplies are online and working. Note – If a power supply fails and you do not have a replacement available, leave the failed power supply installed to ensure proper airflow in the server.

  • Page 112: Remove A Power Supply (Hot-Swap)

    See “Detecting Faults” on page 2. Gain access to the rear of the server where the faulty power supply is located. If necessary, slide the system partially out of the rack to obtain better access to the rear panel.

  • Page 113: Install A Power Supply (Hot-Swap)

    Removing a Power Supply FIGURE: 5. Pull the power supply out of the chassis. ▼ Install a Power Supply (Hot-Swap) 1. Align the replacement power supply with the empty power supply bay. 2. Slide the power supply into the bay until it is fully seated. Servicing Customer-Replaceable Units...
  • Page 114 LEDs. 5. At the ILOM -> prompt, use the show faulty command to verify the status of the power supplies. SPARC Enterprise T5440 Server Service Manual • July 2009 “Rear Panel LEDs” on page 7 for more...

  • Page 115: Remove A Power Supply

    Before you begin, complete these tasks: Read the section, “Safety Information” on page ■ Power off the server, using one of the methods described in the section, ■ Off the System” on page “Disconnect Power Cords From the Server” on page 65 ■...

  • Page 116: Install A Power Supply

    Installing a Power Supply FIGURE: 2. Slide the power supply into the bay until it is fully seated. Next Steps “Connect the Power Cords to the Server” on page 153 ■ “Power On the Server” on page 153 ■ SPARC Enterprise T5440 Server Service Manual • July 2009...

  • Page 117: Power Supply Device Identifiers

    Power Supply Device Identifiers TABLE: Power Supply FRU Names on page 91 power supplies in the servers. Power Supply FRU Names TABLE: Device Device Identifier /SYS/PS0 /SYS/PS1 /SYS/PS2 /SYS/PS3 Note – Power supply names in ILOM messages are displayed with the full FRU name, such as /SYS/PS0.

  • Page 118: Servicing Pcie Cards

    Amber The following LEDs are lit when a power supply fault is detected: Front and rear Service Required LEDs ■ Rear PS Failure LED on the bezel of the server ■ Fault LED mode on the faulty power supply ■...

  • Page 119: Remove A Pcie Card

    ▼ Remove a PCIe Card Before you begin, complete these tasks: Read the section, ■ Power off the server, using one of the methods described in the section, ■ Off the System” on page “Extend the Server to the Maintenance Position” on page 66 ■...

  • Page 120: Install A Pcie Card

    ▼ Add a PCIe Card Before you begin, complete these tasks: Read the section, ■ Power off the server, using one of the methods described in the section, ■ Off the System” on page “Disconnect Power Cords From the Server” on page 65 ■...
  • Page 121 FIGURE: 5. Close the PCIe card latch. Next Steps “Install the Top Cover” on page 150 ■ “Slide the Server Into the Rack” on page 151 ■ “Power On the Server” on page 153 ■ “PCIe Slot Configuration Servicing Customer-Replaceable Units...

  • Page 122: Pcie Device Identifiers

    “PCIe Slot Configuration Guidelines” on page 97 ■ “System Bus Topology” on page 162 ■ “Performing Node Reconfiguration” on page 155 ■ SPARC Enterprise T5440 Server Service Manual • July 2009 describes device and device identifiers for Device Identifier Notes /SYS/MB/PCIE0 x8 slot...

  • Page 123: Pcie Slot Configuration Guidelines

    PCIe Slot Configuration Guidelines Use the guidelines in page 104 to spread the load evenly across CMP/memory modules. If a slot is already populated with a device, install a new device in the next available slot, in the order indicated. PCIe Slot Configuration Guidelines TABLE: Number of CMP/Memory...

  • Page 124: Servicing Cmp/Memory Modules

    A faulty CMP or memory module is indicated with an alluminated fault LED. An alluminated module LED also might indicate a faulty FB-DIMM on that module. CMP/Memory Module Pairs FIGURE: SPARC Enterprise T5440 Server Service Manual • July 2009...

  • Page 125: Remove A Cmp/Memory Module

    Before you begin, complete these tasks: Read the section, “Safety Information” on page ■ Power off the server, using one of the methods described in the section, ■ Off the System” on page “Extend the Server to the Maintenance Position” on page 66 ■...

  • Page 126: Install A Cmp/Memory Module

    FB-DIMMs on the faulty module to the replacement module. Replacement CMP/memory modules do not include FB-DIMMs. For more information about installing FB-DIMMs, see page 104 1. Identify the correct slot for installation. SPARC Enterprise T5440 Server Service Manual • July 2009 “Servicing FB-DIMMs” on...

  • Page 127: Add A Cmp/Memory Module

    ▼ Add a CMP/Memory Module Before you begin, complete these tasks: Read the section, ■ Power off the server, using one of the methods described in the section, ■ Off the System” on page “Extend the Server to the Maintenance Position” on page 66 ■...
  • Page 128 5. Rotate the ejector levers down to secure the module into place. Next Steps “Install the Top Cover” on page 150 ■ “Slide the Server Into the Rack” on page 151 ■ “Power On the Server” on page 153 ■...

  • Page 129: Cmp And Memory Module Device Identifiers

    CMP and Memory Module Device Identifiers TABLE: CMP/Memory Module Device Identifier on page 103 device identifiers, and supported configurations for CMP and memory modules. Device identifiers are case-sensitive. CMP/Memory Module Device Identifier TABLE: Device CMP0 MEM0 CMP1 MEM1 CMP2 MEM2 CMP3 MEM3 Note –...

  • Page 130: Supported Cmp/Memory Module Configurations

    ■ “FB-DIMM Fault Button Locations” on page 113 ■ “Servicing CMP/Memory Modules” on page 98 ■ “Performing Node Reconfiguration” on page 155 ■ SPARC Enterprise T5440 Server Service Manual • July 2009 CMP3 CMP1 CMP2 MEM3 MEM1 MEM2 shows the...

  • Page 131: Remove Fb-Dimms

    Before you begin, complete these tasks: Read the section, “Safety Information” on page ■ Power off the server, using one of the methods described in the section, ■ Off the System” on page “Extend the Server to the Maintenance Position” on page 66 ■...

  • Page 132: Verify Fb-Dimm Replacement

    Next Steps “Install a CMP/Memory Module” on page 100 ■ “Install the Top Cover” on page 150 ■ “Slide the Server Into the Rack” on page 151 ■ “Power On the Server” on page 153 ■ ▼ Verify FB-DIMM Replacement 1.
  • Page 133 Are you sure you want to start /SYS (y/n)? y Starting /SYS Note – The server takes about one minute to power off. Use the show /HOST command to determine when the host has been powered off. The console will display status=Powered Off.
  • Page 134 -> show faulty Target | Property --------------------+------------------------+------------------------------- /SP/faultmgmt/0 | fru SPARC Enterprise T5440 Server Service Manual • July 2009 POST Passed all devices. Return to VBSC. for an approach to diagnose the fault. | Value | /SYS/MB/CPU0/CMP0/BR0/CH1/D0 FIGURE: Diagnostic...

  • Page 135: Add Fb-Dimms

    ■ Read the sections, ■ “FB-DIMM Device Identifiers” on page Power off the server using one of the methods described in the section, ■ Off the System” on page “Extend the Server to the Maintenance Position” on page 66 ■...

  • Page 136: Supported Fb-Dimm Configurations

    Next Steps “Install a CMP/Memory Module” on page 100 ■ “Install the Top Cover” on page 150 ■ “Slide the Server Into the Rack” on page 151 ■ “Power On the Server” on page 153 ■ Supported FB-DIMM Configurations Use these FB-DIMM configuration rules to help you plan the memory configuration of your server: Each CMP/memory module pair holds 16 industry-standard FB-DIMMs.
  • Page 137 Supported FB-DIMM Configurations FIGURE: Figure Legend Configuration 1: 4 FB-DIMMs (4 on CMP Module Only) Configuration 2: 8 FB-DIMMs (4 on CMP Module, 4 on Memory Module) Configuration 3: 16 FB-DIMMs (4 on CMP Module, 12 on Memory Module) Note – See TABLE: FB-DIMM Configurations and Device Identifiers on page 112 a list of device identifiers and the corresponding slots on the CMP/memory modules.

  • Page 138: Fb-Dimm Device Identifiers

    “Supported FB-DIMM Configurations” on page 110 ■ “FB-DIMM Fault Button Locations” on page 113 ■ “Performing Node Reconfiguration” on page 155 ■ SPARC Enterprise T5440 Server Service Manual • July 2009 FB-DIMM Device Identifiers /SYS/MB/CPUx/CMPx/BR1/CH0/D0 /SYS/MB/CPUx/CMPx/BR1/CH1/D0 /SYS/MB/CPUx/CMPx/BR0/CH0/D0 /SYS/MB/CPUx/CMPx/BR0/CH1/D0 Motherboard connector...

  • Page 139: Fb-Dimm Fault Button Locations

    FB-DIMM Fault Button Locations FIGURE: FB-DIMM Fault Button Locations on page 114 shows the location of the FB-DIMM fault buttons on the CMP module and the memory module. Press this button to illuminate the fault indicator on the module. Replace the FB-DIMM identified by the indicator.
  • Page 140 FB-DIMM Fault Button Locations FIGURE: Related Information “Managing Faults” on page 9 ■ “Supported FB-DIMM Configurations” on page 110 ■ “FB-DIMM Device Identifiers” on page 112 ■ SPARC Enterprise T5440 Server Service Manual • July 2009...

  • Page 141: Servicing Field-Replaceable Units

    Servicing Field-Replaceable Units These topics describe how to service field-replaceable units (FRUs) in the SPARC Enterprise T5440 server. Note – The procedures in this chapter must be performed by a qualified service technician. Topic Remove and install field-replaceable components. Exploded views of FRUs Servicing the Front Bezel You must remove the front bezel in order to service the DVD-ROM drive.

  • Page 142: Remove The Front Bezel

    ▼ Remove the Front Bezel Before you begin, complete these tasks: Read the section, ■ If you are performing additional service procedures, power off the server, using ■ one of the methods described in the section, page “Extend the Server to the Maintenance Position” on page 66 ■...

  • Page 143: Install The Front Bezel

    1. Align the bezel with the chassis front panel. 2. Press the bezel onto the front panel. The bezel is oriented with four guide pins, and is secured with three snap-in posts. Next Steps “Slide the Server Into the Rack” on page 151 ■ Servicing Field-Replaceable Units...

  • Page 144: Servicing The Dvd-Rom Drive

    ▼ Remove the DVD-ROM Drive Before you begin, complete these tasks: Read the section, ■ Power off the server using one of the methods described in the section, ■ Off the System” on page “Extend the Server to the Maintenance Position” on page 66 ■...

  • Page 145: Install The Dvd-Rom Drive

    Removing the DVD-ROM Drive FIGURE: 4. Slide the DVD-ROM drive out of the chassis. ▼ Install the DVD-ROM Drive 1. Slide the DVD-ROM drive into its bay. Installing the DVD-ROM Drive FIGURE: 2. Connect the DVD-ROM drive to the flex cable assembly. 3.

  • Page 146: Servicing The Service Processor

    ▼ Remove the Service Processor Before you begin, complete these tasks: Read the section, ■ Power off the server using one of the methods described in the section, ■ Off the System” on page “Extend the Server to the Maintenance Position” on page 66 ■...
  • Page 147 Removing the Service Processor FIGURE: 3. Lift the service processor up and out of the system. 4. Place the service processor on an antistatic mat. Next Steps If you are replacing a faulty service processor, you must install the IDPROM onto the new service processor.

  • Page 148: Install The Service Processor

    Installing the Service Processor FIGURE: 3. Press down evenly to plug the service processor into the motherboard. 4. Secure the service processor with the two captive No.2 Phillips screws. SPARC Enterprise T5440 Server Service Manual • July 2009 “Install the IDPROM” on...

  • Page 149: Servicing The Idprom

    Before you begin, complete these tasks: Read the section, “Safety Information” on page ■ Power off the server, using one of the methods described in the section, ■ Off the System” on page “Extend the Server to the Maintenance Position” on page 66 ■...

  • Page 150: Install The Idprom

    ▼ Install the IDPROM Before you begin, complete these tasks: Read the section, ■ Power off the server, using one of the methods described in the section, ■ Off the System” on page “Extend the Server to the Maintenance Position” on page 66 ■...

  • Page 151: Servicing The Battery

    Before you begin, complete these tasks: Read the section, “Safety Information” on page ■ Power off the server, using one of the methods described in the section, ■ Off the System” on page “Extend the Server to the Maintenance Position” on page 66 ■...

  • Page 152: Servicing The Power Distribution Board

    ▼ Remove the Power Distribution Board Before you begin, complete these tasks: Read the section, ■ Power off the server using one of the methods described in the section, ■ Off the System” on page “Disconnect Power Cords From the Server” on page 65 ■...
  • Page 153 1. Remove the flex cable retainer. Loosen the captive No. 2 Phillips screw and lift the retainer up and out of the chassis. 2. Unplug the flex cable from the power distribution board. 3. Unplug the auxiliary power cable from the power distribution board. 4.

  • Page 154: Install The Power Distribution Board

    ■ “Install a Power Supply” on page 90 ■ Note – Install all four power supplies. “Connect the Power Cords to the Server” on page 153 ■ “Power On the Server” on page 153 ■ SPARC Enterprise T5440 Server Service Manual • July 2009...

  • Page 155: Servicing The Fan Tray Carriage

    Before you begin, complete these tasks: Read the section, “Safety Information” on page ■ Power off the server using one of the methods described in the section, ■ Off the System” on page “Extend the Server to the Maintenance Position” on page 66 ■...
  • Page 156 3. Lift the fan tray carriage up and out of the system. ▼ Install the Fan Tray Carriage 1. Lower the fan tray carriage into the system. SPARC Enterprise T5440 Server Service Manual • July 2009...

  • Page 157: Install The Fan Tray Carriage

    “Install a Fan Tray” on page 84 ■ Note – Install all four fan trays. “Install the Top Cover” on page 150 ■ “Slide the Server Into the Rack” on page 151 ■ “Power On the Server” on page 153 ■ Servicing the Hard Drive Backplane The hard drive backplane provides the power and data interconnect to the internal hard drives.

  • Page 158: Servicing The Hard Drive Backplane

    “Remove a Hard Drive” on page 77 ■ Note – You must remove all four hard drives from the server. Note the location of each hard drive you remove. You must re-install each hard drive in the correct bay. “Remove a Fan Tray” on page 83 ■...

  • Page 159: Install The Hard Drive Backplane

    Removing the Hard Drive Backplane FIGURE: 4. Lift the backplane up and out of the system. ▼ Install the Hard Drive Backplane 1. Lower the hard drive backplane into the system. Align the tab on the lower edge the backplane with the corresponding slot in the chassis floor.
  • Page 160 ■ “Install a Hard Drive” on page 78 ■ Note – You must install the hard drives in the correct slots. “Slide the Server Into the Rack” on page 151 ■ “Power On the Server” on page 153 ■ SPARC Enterprise T5440 Server Service Manual • July 2009...

  • Page 161: Servicing The Motherboard

    Before you begin, complete these tasks: Read the section, “Safety Information” on page ■ Power off the server, using one of the methods described in the section, ■ Off the System” on page “Disconnect Power Cords From the Server” on page 65 ■...
  • Page 162 Loosen the captive No.2 Phillips screw and lift the retainer up and out of the chassis. 3. Unplug the flex cable from J9801 on the motherboard. 4. Unplug the auxiliary power cable from J9803 on the motherboard. SPARC Enterprise T5440 Server Service Manual • July 2009 FIGURE: 136.
  • Page 163 5. Unplug the front I/O connector from J9901 on the motherboard. 6. Remove the six No. 2 Phillips screws that secure the bus bar assembly to the motherboard. 7. Slide the chassis midwall panel up. Note – Use the clips to secure the midwall panel in the open position. 8.

  • Page 164: Install The Motherboard

    9. Install the flex cable retainer. Place the retainer into position and tighten the captive No. 2 Phillips screw. 10. Plug in the front I/O cable to J9901. SPARC Enterprise T5440 Server Service Manual • July 2009 FIGURE: Motherboard Fastener 140.)

  • Page 165: Motherboard Fastener Locations

    “Install the Top Cover” on page 150 ■ “Install the Server Into the Rack” on page 150 ■ “Connect the Power Cords to the Server” on page 153 ■ “Power On the Server” on page 153 ■ Motherboard Fastener Locations FIGURE: Motherboard Fastener Locations on page 140 captive screws that secure the motherboard to the chassis floor.

  • Page 166: Servicing The Flex Cable Assembly

    The flex cable assembly provides the power and data connection between the power supply backplane, hard drive backplane, and motherboard. Related Information “Safety Information” on page 59 ■ “Servicing Power Supplies” on page 85 ■ SPARC Enterprise T5440 Server Service Manual • July 2009...

  • Page 167: Remove The Flex Cable Assembly

    Before you begin, complete these tasks: Read the section, “Safety Information” on page ■ Power off the server, using one of the methods described in the section, ■ Off the System” on page “Extend the Server to the Maintenance Position” on page 66 ■...

  • Page 168: Install The Flex Cable Assembly

    1. Ensure the power cables are unplugged. 2. Plug in the motherboard connector. 3. Plug in the hard drive backplane connector. 4. Plug in the DVD-ROM drive connector. 5. Plug in the power supply backplane connector. SPARC Enterprise T5440 Server Service Manual • July 2009...
  • Page 169 Installing the Flex Cable Retainer FIGURE: 7. Plug in the power cables. Next Steps “Install the Top Cover” on page 150 ■ “Slide the Server Into the Rack” on page 151 ■ “Power On the Server” on page 153 ■ Servicing Field-Replaceable Units...

  • Page 170: Servicing The Front Control Panel

    ▼ Remove the Front Control Panel Before you begin, complete these tasks: Read the section, ■ Power off the server, using one of the methods described in the section, ■ Off the System” on page “Disconnect Power Cords From the Server” on page 65 ■...

  • Page 171: Install The Front Control Panel

    Removing the Front Control Panel FIGURE: 4. Lift the front control panel up and out of the system. 5. Place the front control panel on an antistatic mat. ▼ Install the Front Control Panel 1. Lower the front control panel into the system. Servicing Field-Replaceable Units...

  • Page 172: Servicing The Front I/O Board

    “Install the Top Cover” on page 150 ■ “Install the Server Into the Rack” on page 150 ■ “Connect the Power Cords to the Server” on page 153 ■ “Power On the Server” on page 153 ■ Servicing the Front I/O Board The front I/O board contains two USB connectors.

  • Page 173: Remove The Front I/O Board

    Before you begin, complete these tasks: Read the section, “Safety Information” on page ■ Power off the server, using one of the methods described in the section, ■ Off the System” on page “Disconnect Power Cords From the Server” on page 65 ■...

  • Page 174: Install The Front I/O Board

    “Install the Top Cover” on page 150 ■ “Install the Server Into the Rack” on page 150 ■ “Connect the Power Cords to the Server” on page 153 ■ “Power On the Server” on page 153 ■ SPARC Enterprise T5440 Server Service Manual • July 2009...

  • Page 175: Returning The Server To Operation

    Caution – Never attempt to run the server with the cover removed. Hazardous voltage is present. Caution – Equipment damage could occur if you run the server with the cover removed. The cover must be in place for proper air flow.

  • Page 176: Install The Top Cover

    Server” on page 1. Place the top cover on the chassis. Set the cover down so that it hangs over the rear of the server by about an inch (25.4 mm). 2. Slide the top cover forward until it seats.

  • Page 177: Slide The Server Into The Rack

    Inserting the System Into the Rack FIGURE: 2. Lift the server up and insert the inner rails into the inner slide assemblies. Ensure that the inner rails are horizontal when the inner rails enter the inner slide assemblies. 3. Ensure that the inner rails are engaged with the ball-bearing retainers on both inner slide assemblies.
  • Page 178 4. Reconnect the cables to the back of the server. If the CMA is in the way, slide the server partially out of the cabinet to access the necessary rear panel connections. SPARC Enterprise T5440 Server Service Manual • July 2009...

  • Page 179: Connect The Power Cords To The Server

    Power button on the front panel. See Power button location. Note – If you are powering on the server following an emergency shutdown triggered by the top cover interlock switch, you must use the poweron command. “Front Panel Diagram” on page 3...
  • Page 180 SPARC Enterprise T5440 Server Service Manual • July 2009...

  • Page 181: Performing Node Reconfiguration

    I/O devices before they can function correctly in the new system configuration. Topic Learn about how CMP/memory modules map to I/O devices. Learn how to reconfigure the server to temporarily bypass a failed CMP/memory module Disable memory modules Reconfigure I/O and PCIe fabric...

  • Page 182: I/O Connections To Cmp/Memory Modules

    “I/O Fabric in 2P Configuration” on page 164 ■ “I/O Fabric in 4P Configuration” on page 165 ■ SPARC Enterprise T5440 Server Service Manual • July 2009 TABLE: Devices controlled by TABLE: Devices controlled by CMPs in 4P for more information.

  • Page 183: Recovering From A Failed Cmp/Memory Module

    Recovering from a Failed CMP/Memory Module If your system experiences a complete CMP/memory module failure, do one of the following: 1. Replace the failed CMP/memory module. 2. If a replacement CMP module is not available, remove the failed CMP module and replace it with a CMP from a different slot that does not have any directly connected I/O devices in use (see systems on page 164 andTABLE: Devices controlled by CMPs in 4P systems on...

  • Page 184: Reconfiguring I/O Device Nodes

    To use the reconf.pl, you must have the following: Solaris OS JumpStart™ server ■ Net install image ■ The reconf.pl script ■ Do the following: SPARC Enterprise T5440 Server Service Manual • July 2009 TABLE: Devices controlled by CMPs in 2P systems on in one of...
  • Page 185 Type: # cd /mnt 9. Do one of the following: If your Jumpstart server is exporting Solaris 10 8/07 or Solaris 10 5/08, type: ■ # cp /reconf.pl . If your Jumpstart server is exporting Solaris 10 10/08, type: ■...

  • Page 186: Temporarily Disable All Memory Modules

    To remove the memory modules from the system, see the instructions in the SPARC Enterprise T5440 Server Service Manual. To remotely disable all FB-DIMMs in the system, do the following: 1. Halt the Solaris OS. 2. Power off the system. SPARC Enterprise T5440 Server Service Manual • July 2009...

  • Page 187: Re-Enable All Memory Modules

    3. Disable each FB-DIMM. sc> disablecomponent /SYS/MB/MEMx/CMPx/BR0/CH0/D1 sc> disablecomponent /SYS/MB/MEMx/CMPx/BR0/CH0/D2 sc> disablecomponent /SYS/MB/MEMx/CMPx/BR1/CH1/D3 where x is the memory module to be disabled. CODE EXAMPLE: Using the disablecomponent command to disable all FB-DIMMs on MEM1 on page 161 MEM1. Using the disablecomponent command to disable all FB-DIMMs on CODE EXAMPLE: MEM1 sc>...

  • Page 188: Reset The Ldoms Guest Configuration

    System Bus Topology FIGURE: System Bus Topology on page 163 SPARC Enterprise T5440 server. SPARC Enterprise T5440 Server Service Manual • July 2009 shows how to enable all the FB-DIMMs on Using the enablecomponent command to enable all FB-DIMMs on...
  • Page 189 System Bus Topology FIGURE: Related Information “I/O Fabric in 2P Configuration” on page 164 ■ “I/O Fabric in 4P Configuration” on page 165 ■ Performing Node Reconfiguration...

  • Page 190: I/O Fabric In 2P Configuration

    CMP1 Related Information “System Bus Topology” on page 162 ■ “I/O Fabric in 4P Configuration” on page 165 ■ SPARC Enterprise T5440 Server Service Manual • July 2009 Devices Controlled Onboard disk drives Onboard USB ports Onboard DVD drive PCIe0...

  • Page 191: I/O Fabric In 4P Configuration

    I/O Fabric in 4P Configuration Devices controlled by CMPs in 4P systems TABLE: CMP Number Devices Controlled CMP0 Onboard disk drives Onboard USB ports Onboard DVD drive PCIe0 PCIe1 CMP1 Onboard Gbit or 10-Gbit network PCIe4 PCIe5 CMP2 PCIe2 PCIe3 CMP3 PCIe6 PCIe7...
  • Page 192 SPARC Enterprise T5440 Server Service Manual • July 2009...

  • Page 193: Connector Pinouts

    “Serial Port Connector Pinouts” on page 169 “USB Connector Pinouts” on page 169 “Gigabit Ethernet Connector Pinouts” on page 170 Related Information “Identifying Server Components” on page 1 ■ Serial Management Port Connector Pinouts The serial management connector (labeled SERIAL MGT) is an RJ-45 connector...

  • Page 194: Network Management Port Connector Pinouts

    The network management connector (labeled NET MGT) is an RJ-45 connector located on the motherboard and can be accessed from the back panel. This port needs to be configured prior to use. SPARC Enterprise T5440 Server Service Manual • July 2009 Signal Description Ground...

  • Page 195: Serial Port Connector Pinouts

    Network Management Connector Diagram FIGURE: Network Management Connector Signals TABLE: Signal Description Transmit Data + Transmit Data – Receive Data + Common Mode Termination Serial Port Connector Pinouts The serial port connector (TTYA) is a DB-9 connector that can be accessed from the back panel.

  • Page 196: Gigabit Ethernet Connector Pinouts

    Four RJ-45 Gigabit Ethernet connectors (NET0, NET1, NET2, NET3) are located on the system motherboard and can be accessed from the back panel. The Ethernet interfaces operate at 10 Mbit/sec, 100 Mbit/sec, and 1000 Mbit/sec. SPARC Enterprise T5440 Server Service Manual • July 2009 Signal Description +5 V (fused)
  • Page 197 Gigabit Ethernet Connector Diagram FIGURE: Gigabit Ethernet Connector Signals TABLE: Signal Description Transmit/Receive Data 0 + Transmit/Receive Data 0 – Transmit/Receive Data 1 + Transmit/Receive Data 2 + Signal Description Transmit/Receive Data 2 – Transmit/Receive Data 1 – Transmit/Receive Data 3 + Transmit/Receive Data 3 –...
  • Page 198 SPARC Enterprise T5440 Server Service Manual • July 2009...

  • Page 199: Server Components

    A diagram and list of customer replaceable units (CRUs) A diagram and list of components that only field service personnel can replace. Related Information “Identifying Server Components” on page 1 ■ “Servicing Customer-Replaceable Units” on page 71 ■ “Servicing Field-Replaceable Units” on page 115 ■...

  • Page 200: Customer-Replaceable Units

    Customer-Replaceable Units Customer-Replaceable Units (CRUs) FIGURE: Figure Legend CMP modules Memory modules Fan trays Removable media drive SPARC Enterprise T5440 Server Service Manual • July 2009 Front bezel Hard drives Power supplies...
  • Page 201 “Servicing Fan Trays” on page 81 ■ “Servicing Power Supplies” on page 85 ■ “Servicing CMP/Memory Modules” on page 98 ■ “Servicing FB-DIMMs” on page 104 ■ “Servicing the Front Bezel” on page 115 ■ “Servicing the DVD-ROM Drive” on page 118 ■ Server Components...
  • Page 202 Field-Replaceable Units Field-Replaceable Units (FRUs) FIGURE: Figure Legend CMP/memory module bracket Fan cage Hard drive backplane SPARC Enterprise T5440 Server Service Manual • July 2009 Power supply backplane Flex cable assembly Auxiliary power cable...
  • Page 203 Front I/O Board Related Information “Servicing the Service Processor” on page 120 ■ “Servicing the IDPROM” on page 123 ■ “Servicing the Battery” on page 125 ■ “Servicing the Power Distribution Board” on page 126 ■ Motherboard Battery Service Processor Server Components...
  • Page 204 “Servicing the Motherboard” on page 135 ■ “Servicing the Flex Cable Assembly” on page 140 ■ “Servicing the Front Control Panel” on page 144 ■ “Servicing the Front I/O Board” on page 146 ■ SPARC Enterprise T5440 Server Service Manual • July 2009...
  • Page 205 Index Numerics 3.3V standby (power supply rail), 2 AC Present (power supply LED), 12, 92 adding CMP/memory module, 101 FB-DIMMs, 109 PCIe card, 94 addresses, device and system configuration, 156 advanced ECC technology, 21 Advanced Lights Out Management (ALOM) CMT connecting to, 22 airflow, blocked, 13 antistatic wrist strap, 61...
  • Page 206 12, 13, 16, 33 event log, checking the PSH, 45 EVENT_ID, FRU, 45 exercising the system with SunVTS, 38 SPARC Enterprise T5440 Server Service Manual • July 2009 External I/O Expansion Unit fault detected by show faulty command, 35 faults detection in, 15...
  • Page 207 disabling to run system in degraded state, 160 FB-DIMMs adding, 109 device identifiers, 112 diagnosing with fault button, 113 diagnosing with show faulty command, 106 ejector tabs, 105 example POST error output, 42 fault handling, 21 installing, 105 managing faults in, 106 re-enabling to run system in degraded state, 161 removing, 105 supported configurations, 110...
  • Page 208 LEDs about, 30 fan module, 31 fan tray, 84 front panel, 4 SPARC Enterprise T5440 Server Service Manual • July 2009 hard drive, 80 network management port, 8 rear panel, 7 Service Required (system LED), 32 using to diagnose faults, 30...
  • Page 209 ILOM, 33 memory faults, 21 see Predictive Self-Healing (PSH) quick visual notification, 10 rack extending server to maintenance position, 65 removing server from, 67 Ready-to-Remove (hard drive LED), 74, 76 rear panel access, 5 rear panel LEDs, 7...
  • Page 210 External I/O Expansion Unit, 35 using to check for faults, 12 using to diagnose FB-DIMMs, 106 using to verify successful FB-DIMM SPARC Enterprise T5440 Server Service Manual • July 2009 replacement, 108 showcomponent command, 24, 51 showenvironment command, 55 showfaults command...
  • Page 211 tools required for service, 62 Top (system LED) about, 5 top cover and emergency shutdown, 150 installing, 150 troublehooting CMP1 failure, 156 troubleshooting AC OK LED state, 12 actions, 12 by checking Solaris OS log files, 12 CMP0 failure, 156 FB-DIMMs, 22 Power OK LED state, 12 using LEDs, 30...
  • Page 212 SPARC Enterprise T5440 Server Service Manual • July 2009...

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