Software limited warranty
EXCEPT AS PROVIDED IN THE APPLICABLE SOFTWARE END-USER LICENSE OR PROGRAM
LICENSE AGREEMENT, OR IF OTHERWISE PROVIDED UNDER LOCAL LAW, SOFTWARE
PRODUCTS, INCLUDING ANY SOFTWARE PRODUCTS, FREEWARE (as defined below) OR THE
OPERATING SYSTEM PREINSTALLED BY HP ARE PROVIDED 'AS IS' AND WITH ALL FAULTS, AND
HP HEREBY DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS, EITHER EXPRESS, IMPLIED,
OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE AND NON-
INFRINGEMENT, ANY IMPLIED WARRANTIES, DUTIES OR CONDITIONS OF MERCHANTABILITY,
OF FITNESS FOR A PARTICULAR PURPOSE, AND OF LACK OF VIRUSES. Some states/jurisdictions
do not allow exclusion of implied warranties or limitations on the duration of implied warranties,
so the above disclaimer may not apply to you in its entirety. TO THE MAXIMUM EXTENT PERMITTED
BY APPLICABLE LAW, IN NO EVENT SHALL HP OR ITS SUPPLIERS BE LIABLE FOR ANY SPECIAL,
INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES WHATSOEVER (INCLUDING, BUT
NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS OR CONFIDENTIAL OR OTHER
INFORMATION, FOR BUSINESS INTERRUPTION, FOR PERSONAL INJURY, FOR LOSS OF PRIVACY
ARISING OUT OF OR IN ANY WAY RELATED TO THE USE OF OR INABILITY TO USE THE
SOFTWARE PRODUCT, EVEN IF HP OR ANY SUPPLIER HAS BEEN ADVISED OF THE POSSIBILITY
OF SUCH DAMAGES AND EVEN IF THE REMEDY FAILS OF ITS ESSENTIAL PURPOSE. Some
states/jurisdictions do not allow the exclusion or limitation of incidental or consequential damages,
so the above limitation or exclusion may not apply to you.
HP's only warranty obligations with respect to software distributed by HP under the HP brand name
are set forth in the applicable end-user license or program license agreement provided with that
software. If the removable media on which HP distributes the software proves to be defective in
materials or workmanship within ninety (90) days of purchase, your sole remedy shall be to return
the removable media to HP for replacement. For blank tape removable media please refer to the
following website:
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=lpg50101
It is your responsibility to contact non-HP manufacturers or suppliers for their warranty support.
FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NEW ZEALAND, THE LIMITED
WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY
PERMITTED, DO NOT EXCLUDE, RESTRICT, OR MODIFY BUT ARE IN ADDITION TO THE
MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU.
Please refer to the section titled
regarding products supplied to Australian consumers.
Freeware operating systems and applications
HP does not provide support for software provided under public license by third parties, including
operating systems or applications ("Freeware"). Support for Freeware provided with HP Hardware
Products is provided by the Freeware vendor. Please refer to the Freeware operating system or
other Freeware application support statement included with your HP Hardware Product.
Contacting HP
If your product fails during the Limited Warranty Period and the suggestions in the product
documentation do not solve the problem, you can receive support by doing the following:
Locate your nearest HP support provider via the World Wide Web at: http://www.hp.com/
support
Contact your nearest HP support provider, and be sure to have the following information
available before you call:
◦
Product serial number, model name, and model number
◦
Applicable error messages
12
BCS Global Limited Warranty and Technical Support
"Australia Warranty Policy" (page 13)
for specific information