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Canon PIXMA iP6000D Service Manual
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Canon PIXMA iP6000D Service Manual

Canon PIXMA iP6000D Service Manual

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PIXMA iP6000D
SERVICE
MANUAL
Canon
Copyright 2004, Canon U.S.A. This technical publication is the proprietary and confidential information of Canon U.S.A. which
shall be retained for reference purposes by Authorized Service Facilities of Canon U.S.A. Its unauthorized use is prohibited.

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Summary of Contents for Canon PIXMA iP6000D

  • Page 1: Service Manual

    PIXMA iP6000D SERVICE MANUAL Canon Copyright 2004, Canon U.S.A. This technical publication is the proprietary and confidential information of Canon U.S.A. which shall be retained for reference purposes by Authorized Service Facilities of Canon U.S.A. Its unauthorized use is prohibited.
  • Page 2 PIXMA iP6000D SERVICE MANUAL Revision 0 QY8-13A6-000 COPYRIGHT©2004 CANON INC. CANON PIXUS iP6100D/PIXMA iP6000 082004 XX 0.00-0...
  • Page 3 Scope This manual has been issued by Canon Inc., to provide the service technicians of this product with the information necessary for qualified persons to learn technical theory, installation, maintenance, and repair of products. The manual covers information applicable in all regions where the product is sold. For this reason, it may contain information that is not applicable to your region.
  • Page 4 I. MANUAL OUTLINE This manual consists of the following three parts to provide information necessary to service the PIXMA iP6000D: Part 1: Maintenance Information on maintenance and repair of the PIXMA iP6000D Part 2: Technical Reference New technology, technical information and FAQ's (Frequently Asked Questions), etc. of the PIXMA iP6000D...

  • Page 5: Table Of Contents

    II. TABLE OF CONTENTS Part 1: MAINTENANCE 1. MAINTENANCE 1-1. Adjustment, Periodic Maintenance, Periodic Replacement Parts, and Replacement Consumables by Service Engineer 1-2. Customer Maintenance 1-3. Product Life 1-4. Special Tools 1-5. Serial Number Location 2. LIST OF ERROR DISPLAY / INDICATIONS 2-1.
  • Page 6 Part 3: APPENDIX 1. BLOCK DIAGRAM 2. CONNECTOR LOCATION AND PIN LAYOUT 2-1. Main Board 2-2. Print Beam Board 2-3. Card Slot Board 2-4. Operation Panel Board 2-5. Carriage Board (Print Head Connector) 3. PIXMA iP6000D SPECIFICATIONS 4. Print Media Specifications...

  • Page 7: Part 1: Maintenance

    Part 1 MAINTENANCE  ...

  • Page 8: Adjustment, Periodic Maintenance, Periodic Replacement Parts, And Replacement Consumables By Service Engineer

    1. MAINTENANCE 1-1. Adjustment, Periodic Maintenance, Periodic Replacement Parts, and Replacement Consumables by Service Engineer (1) Adjustment Approx. Adjustment Timing Purpose Tool time EEPROM At logic board ass'y replacement None. 1 min. To initialize settings other than the following: initialization - USB serial number (EEPROM settings) - Destination setting...

  • Page 9: Product Life

    1-3. Product Life (1) Printer Specified print volume (I) or the years of use (II), whichever comes first. (I) Print volume PIXMA iP6000D 5,000 pages Black 1,500 pages 1,500 character pattern Color A4, 7.5% duty per color pattern 1,300 pages...

  • Page 10: List Of Error Display / Indications

    2. LIST OF ERROR DISPLAY / INDICATIONS Errors and warnings are displayed by the following ways. 1) Errors are indicated by the number of times the LED blinks. 2) Errors and warnings are displayed on the LCD viewer on the operation panel. 3) Warnings are displayed on the printer driver's Status Monitor.

  • Page 11: Service Call Errors

    2-2. Service Call Errors (by LED Blinking in Orange and Green Alternately, or Lit in Orange) LED alternate Solution blinking in orange and Error [Error code] (Replacement of listed parts, which are likely to be faulty) green 2 times Carriage error [5100] - Carriage unit (QM2-1499) - Timing slit strip film (QC1-4284) - Logic board ass'y (QM2-1786)*1...

  • Page 12: Troubleshooting By Symptom

    2-4. Troubleshooting by Symptom Symptom Solution Remarks The power does not turn on. Replace the The power turns off immediately after power-on. - AC adapter, or - logic board ass'y*1. Faulty operation Strange noise. Remove foreign material, or attach a removed part if any.

  • Page 13: Repair

    3. REPAIR 3-1. Notes on Service Part Replacement (and Disassembling / Reassembling) Service part Adjustment / settings Operation check Notes on replacement Logic board ass'y - Before removal of the logic board After replacement: - EEPROM information print ass'y, remove the power cord, and QM2-1786 1.

  • Page 14: Special Notes On Repair Servicing

    3-2. Special Notes on Repair Servicing (1) Flexible cable and harness wiring, connection Exercise care when handling the flexible cables and harness wiring. Improper wiring or connection may cause a short-circuit, and may lead to ignition or emission of smoke. (I) Logic board ass'y and operation panel unit wiring 1 - 7...
  • Page 15 (II) DCC holder unit wiring (III) Paper feed motor side wiring To the top <Part 1: 3. REPAIR, 3-2> 1 - 8...

  • Page 16: Adjustment / Settings

    3-3. Adjustment / Settings (1) Paper feed motor adjustment Perform the following adjustments when the paper feed motor unit is replaced: 1) When attaching the motor, fasten the screws so that the belt is properly stretched (in the direction indicated by the blue arrow in the figure below). 2) After replacement, be sure to perform the service test print, and confirm that no strange noise or faulty print operation (due to dislocation of the belt or gear, or out-of-phase motor, etc.) occurs.
  • Page 17 (3) Grease application 1 - 10...
  • Page 18 Grease / oil Part name Where to apply grease / oil Grease / oil name amount Chassis Entire contact surface of the carriage slider rail FLOIL KG107A 3 drops 1 drop Cam contact portion FLOIL KG107A 1 drop Carriage shaft sliding portion FLOIL KG107A Carriage shaft cam L sliding portion MOLYKOTE HP300...
  • Page 19 (4) Waste ink counter setting When the logic board ass'y is replaced, reset the waste ink counter. In addition, according to the waste ink amount, replace the waste ink absorber (the bottom case unit or the ink absorbers). The standard amount for waste ink absorber replacement is given in the table below. Bottom case unit or ink absorber replacement Waste ink amount Less than 7%...

  • Page 20: Service Mode Operation

    <Standalone printer operation> 1) Turn on the printer. 2) Press and hold the Resume/Cancel button until the LED blinks the specified number of times listed in the table below, and release it. The operation starts. LED blinking Operation Remarks 1 time Print head manual cleaning 2 times Nozzle check pattern printing...
  • Page 21 <Service mode operation procedures> 1) With the printer power turned off, while pressing the Resume/Cancel button, press and hold the Power button. (DO NOT release the buttons. The LED lights in green to indicate that a function is selectable.) 2) While holding the Power button, release the Resume/Cancel button. (DO NOT release the Power button.) 3) While holding the Power button, press the Resume/Cancel button 2 times, and then release both the Power and Resume/Cancel buttons.

  • Page 22: Button And Viewer Test

    <Button and LCD viewer test> After moving to the button and LCD viewer test mode, perform the following to check the operation of buttons and the LCD viewer display. 1) Press the Paper Feed switch. The LCD viewer's color will change and display “blue” full-screen. (If an error has occurred, the error LED lights. In this case, input other than the Power button is not possible.

  • Page 23: Verification Items

    3-4. Verification Items (1) Service test print <EEPROM information contents> On the service test print (sample below), confirm the EEPROM information as shown below. (The information is given in the upper portion of the printout.) <Print check items> On the service test print (sample below), confirm the following items: - Check 1, nozzle check pattern: Ink shall be ejected from all nozzles - Check 2, top of form accuracy: The line shall not extend off the paper.
  • Page 24 <Service test print sample> (2) EEPROM information print <How to read the EEPROM information print> Print sample: 1:iPXXXXD 2:V1.00 3:IF(USB1=1) 4:D=004.5 5:ST=2004/05/27-18:30 6:ER(ER0=1000 ER1=5100 7:LPT=2004/06/03-09:09 8: PC(M=002 R=000 T=001 D=009 C=009) 9:CLT(2004/06/19-18:30) 10:CH=00002 11:CT(BK=002 C=001 M=000 Y=001 PC=002 PM=002) 12:IS(BK1=1 C=1 M=1 Y=1 PC=1 PM=1) 13:Power(SON=00061 SOFF=00041 HON=00029) 14:A_REG=1 15:M_REG=0 16: UR(A=+01 B=000 C=000 D=00 E=000 F=+01 G=000 H=000) 17:LG=01 Japanese 18:WP=0024 19:CDIN(LG=001 PB=000 OPB=000) 20:MSD(015) 21:Tpage(00398) 22:PAGE(All=00074 PP=00027 HR=00043 MP=00000 PR=00003...
  • Page 25 14. Automatic print head alignment by user 15. Manual print head alignment by user 16. User print head alignment value (A/B/C/D/E/F/G/H) 17. Language settings 18. Wiping count 19. Camera Direct Print-supported device connection record (Bubble Jet Direct, Canon PictBridge, Other maker's PictBridge) 20.

  • Page 26: Printer Transportation

    4. PRINTER TRANSPORTATION This section describes the procedures for transporting the printer for returning after repair, etc. 1) In the service mode, press the Power button to finish the mode, and confirm that the paper lifting plate of the sheet feeder unit is raised. 2) Keep the print head and ink tanks installed in the carriage.

  • Page 27: Part 2: Technical Reference

    Part 2 TECHNICAL REFERENCE...

  • Page 28: New Technologies

    1. NEW TECHNOLOGIES (1) Multi-paper handling Paper feeding through the auto sheet feeder and the cassette, automatic duplex printing, and CD-R / DVD-R direct printing are available as standard features. - Sheet feeder: Supports name/credit card size and sticker sheets as well as conventional paper types and sizes. - Front cassette: Except name, credit card and legal size and sticker sheets, supports the same types and sizes of paper as the sheet feeder.

  • Page 29: Cleaning Mode And Amount Of Ink Purged

    2. CLEANING MODE AND AMOUNT OF INK PURGED To prevent printing problems due to bubbles, dust, or ink clogging, print head cleaning is performed before the start of printing, except in the following cases: - Cleaning on arrival: Performed when the access cover is closed. - Cleaning by dot count: Performed after ejection of paper (or after printing on the back side of paper when auto duplex printing is performed).

  • Page 30: Print Mode

    3. PRINT MODE 3-1 Resolution by Print Mode during Printing via Computer Paper type Quality level 5 Quality level 4 Quality level 3 Quality level 2 Quality level 1 Plain paper 1 pass 1 pass 2 passes 6 passes No. of passes Bk: 300 x 300 Bk: 300 x 300 Bk, Y: 600 x 1200...

  • Page 31: Resolution In Borderless Printing

    3-2 Resolution in Borderless Printing Paper type Quality level 5 Quality level 4 Quality level 3 Quality level 2 Quality level 1 Plain paper No. of passes 2 passes Resolution (dpi) Bk, Y: 600 x 1200 M, C: 600x600 Photo Paper Pro No.

  • Page 32: Resolution In Direct Printing

    3-4 Resolution in Direct Printing Paper type Draft High Plain paper No. of passes 6 passes 8 passes Resolution (dpi) Bk, Y: 600 x 1200 Bk, Y: 600 x 1200 M, C, Pm, Pc: 600 x 600 M, C, Pm, Pc: 600 x 600 Photo Paper Pro No.

  • Page 33: Photo Direct Print Function

    4. PHOTO DIRECT PRINT FUNCTION 4-1 Host PC Memory Card Access Function with the Memory Card Startup Utility 4-1-1 Supported memory cards Media types compatible with the host computer memory card access function and Memory Card Direct Printing function are as follows: - Compact Flash Card (CF1, CF2 [micro drive]) (However, 5V is not supported.) - Smart Media Card (5V, 1M and 2M are not supported.)*1 - Memory Stick / Memory Stick PRO / MagicGate Memory Stick (For Memory Stick Duo / Memory Memory Stick PRO Duo / MagicGate Memory Stick Duo, an...

  • Page 34: Memory Card Direct Printing Function

    4-2 Memory Card Direct Printing Function 4-2-1 Print mode Displayed images print (Photo Gallery): Images in the memory card can easily be viewed on the LCD and printed, one by one. In the print confirmation screen, it is possible to specify the number of copies to print. Specify images (DPE Shop): Specifies the number of copies to print per image.

  • Page 35: File Search

    (1) Hidden files, and files under hidden directories (2) Files and sub-directories with THM as the top three characters, within PWRSHOT, DCIM, or DC97 directories (To avoid duplication of thumbnail images taken by Canon digital cameras) X /PWRSHOT/THM00001.jpg X /DCIM/THM00002.tif X /DC97/THM00003.jpg...

  • Page 36: File Sort

    4-4 File Sort Full pathnames ("/DCIM/100CANON") are sorted in alphabetical order. If there are six directories; "/";"/CUSTOM";"/FREE";"/DCIM/100CANON";"/DCIM/101CANON";"/DC97/CTG_0020", they are sorted in the following order: "/" - > "/CUSTOM" -> "/DC97/CTG_0020" -> "/DCIM/100CANON" -> "/DCIM/101CANON" -> "/FREE"I <File name sorting specifications> Files specified in the DCF (Design rule for Camera File system) standards (“the file name with 8 characters excluding the extensions, and with the latter 4-digit figures”) are sorted to the top of the list by priority.
  • Page 37 4-6-2 Media type Media types that can be printed in the Digital Camera Direct Printing are as follows: When the language setting on the digital camera is not set to Japanese. (Media types for overseas destinations are identical, however the panel display differs depending on the languages. The following is the display of US English.) Paper setting in digital camera operation panel iP6000D Card#1...

  • Page 38: Pictbridge Function

    4-7 PictBridge Function The following applies when the printer is connected to a PictBridge-supported digital camera. (As PictBridge is enabled when both the printer and digital camera have shared functionality, some functions may not be selectable, depending on the combination of the printer and digital camera.) For Bubble Jet Direct functionality, refer to 4.6 Bubble Jet Direct Function.

  • Page 39: Exclusive Processes

    4-8 Exclusive Processes 4-8-1 Exclusive processes in Memory Card Direct Printing and Digital Camera Direct Printing As it is impossible to simultaneously process Memory Card Direct Printing and Digital Camera Direct Printing, the following actions are taken: When the digital camera is connected via the digital camera connection cable: Memory Card Direct Printing settings and operation are not possible.

  • Page 40: Card Slot-Related Operations And Display

    4-10 Card Slot-related Operations and Display 4-10-1 Timing and precautions when removing the memory card The following timing and precautions are suggested to protect the memory card data. - Remove the memory card while the Access lamp is not lit. (If the memory card is removed while the Access lamp is blinking or on, the data on the card is not assured.) - When the printer is not connected to a host computer, power off the printer with the Power button and after the Access lamp is not lit, remove the memory card.

  • Page 41: Dpof Settings In The Memory Card Direct Printing Function

    4-11 DPOF Settings in the Memory Card Direct Printing Function 4-11-1 Supported DPOF functions DPOF Ver. 1.0 is supported. The following essential functions as a DPOF printer are supported. - Standard printing - No. of copies to be printed (1 page) - Image format (CIFF, EXIF (JPEG), JFIF) - Designation of images to be printed (relative path name) The following optional functions as a DPOF printer are supported.
  • Page 42 <Japan> - Index printing L: 15 photos, 2L: 35 photos, Post card: 24 photos, A4: 80 photos, LTR/A4: 80 photos, Name card/Card: 6 photos , Panorama: 30 photos) - Layout printing 2/4/8 photos with borderless/bordered (L, 2L, Post card, A4 , Panorama, Name card/Card Postcard (with ruled line) with borderless/bordered (L, 2L, Post card, A4 , Panorama, Name card/Card...
  • Page 43 4-12-4 Layout and image size Processing in borderless printing (including 2 photos / 4 photos / 8 photos / postcard with borderless) 1) Rotate the image data by 90 degrees (if necessary) to align the long edges of the image with those of the paper. 2) Enlarge (or reduce) the image data while maintaining the image's proportions so as to align either the long or short edges of the image with those of the paper , so that blank space in the paper is completely eliminated.

  • Page 44: Date Print Specifications

    4-13 Date Print Specifications 4-13-1 Date print in Memory Card Direct Printing 1) Settings and data format Printing in DPOF (Index and Standard) mode: When date print is set to ON in the DPOF settings, the date is printed using the character strings in the DPOF settings, regardless of the date setting in the printer's operation panel.

  • Page 45: Photo Number Printing Specifications

    4-14 Photo Number Printing Specifications 4-14-1 Photo number printing in Memory Card Direct Printing 1) Data format Printing in Index mode: Photo number (3-digit number) and DCF number (8-character number (***-****) displayed on the operation panel) are printed. (Printed without exception) Printed characters consist of 3 characters + space + 8 characters.

  • Page 46: Faq (Problems Specific To The Ip6000D And Corrective Actions)

    5. FAQ (Problems Specific to the iP6000D and Corrective Actions) Possible call or Function Phenomenon Condition Cause Corrective action complaint Margin (approx. - Paper feeding from the - In the printer driver, increase - A margin appears on 0.3mm) cassette, Photo Paper Plus the amount of extension.

  • Page 47: Operation Panel Board

    cotton swab. If the phenomenon persists after conducting 1 and 2, servicing is required. Service: Wipe any soiling or dirt off from the sheet feed unit and the bottom case unit ribs Scratches on paper - PP-101D, PP-101, PR- - Paper is scratched. - Change the paper feeding Scratches on the PF 101, SG-101, etc.

  • Page 48: Pixma Ip6000D Specifications

    6. PIXMA iP6000D Specifications <Printer> Type Desktop serial color bubble jet printer Paper feeding method Auto sheet feed (sheet feeder, cassette, automatic duplex printing, CD-R printing*1) Resolution 4,800 dpi x 1,200 dpi (Max.) Draft Standard Throughput BK (Fine Black) 11 ppm...
  • Page 49 Ink tank BCI-6 BK/C/M/Y/PC/PM Print head, approx. 62 g Weight (Net) Ink tanks (6 colors), approx. 168 g Supply method As a service part (not including ink tanks) Part number QY6-0050-000 To the top <PIXMA iP6000D SPECIFICATIONS> 3 - 11...

  • Page 50: Print Media Specifications

    4. Print Media Specifications (1) Plain paper / specialty paper The following types of paper are recommended: Camera Paper feeding ASF stacking Card Direct Print Type Name Size Direct method capacity (max.) Printing Beam Printing A4, LTR ASF, Cassette 13 mm Plain paper (64 to 105 g/m2) B5, A5, LGL...

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