Page 2: Legal Notices
Legal Notices Copyright Notices. © Copyright 2006-2008 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
Page 3: Table Of Contents
Contents About This Document Intended Audience ..............15 New and Changed Information in This Edition .
Page 4 Contents 4. Removing and Replacing Components Safety Information ..............38 Service Tools Required.
Page 5 Contents PCI Slot Locations and Configurations ..........85 Removing and Replacing the SCSI Core I/O Card .
Page 6 Contents QuickFind Diagnostic Panel LED Indicators ......... . . 119 I/O Baseboard LED Indicators .
Page 7 Contents Extensible Firmware Interface Boot Manager ..........162 EFI Commands .
Page 8 Contents...
Page 9 Tables Table 1. Publishing History Details ..........15 Table 2.
Page 10 Tables...
Page 11 Figure 4-2. Pedestal Mounted HP Integrity rx4640 Server ....... .
Page 12 Figures Figure 4-30. Slot ID Numbering ........... . . 85 Figure 4-31.
Page 13 Figures...
Page 14 Figures...
Page 15: About This Document
About This Document This document provides information and instructions on servicing and troubleshooting the HP Integrity rx4640 server. Document updates may be issued between editions to correct errors or document product changes. To ensure that you receive the updated or new editions, you should subscribe to the appropriate product support service. See your HP sales representative for details.
Page 16: Document Organization
This guide is divided into the following chapters. Chapter 1 Introduction Use this chapter to learn about the features and specifications of the HP Integrity rx4640 server. Chapter 2 Controls, Ports, and LEDs Use this chapter to learn about the locations of the external controls, ports, and LEDs on the server.
Page 17: Hp-Ux Release Name And Release Identifier
A command name or qualified command phrase. Command An available option. Option Screen Output Example of computer screen output. The contents are optional in formats and command descriptions. If the contents are a list separated by |, you must select one of the items. The contents are required in formats and command descriptions.
Page 18: Hp Encourages Your Comments
Website for HP Technical Support: http://us-support2.external.hp.com/ Books about HP-UX Published by Prentice Hall The http://www.hp.com/hpbooks/ website lists the HP books that Prentice Hall currently publishes, such as HP-UX books including: • HP-UX 11i System Administration Handbook http://www.hp.com/hpbooks/prentice/ptr_0130600814.html • HP-UX Virtual Partitions http://www.hp.com/hpbooks/prentice/ptr_0130352128.html HP Books are available worldwide through bookstores, online booksellers, and office and computer stores.
Page 19: Introduction
Introduction The HP Integrity rx4640 server is a 4-processor/8-core IPF rack-mount server based on the Itanium2 processor family architecture. The supported operating systems include HP-UX, Windows, Linux, and OpenVMS. The server accommodates up to 32 DIMMs and internal peripherals; including two hard disk drives, and a DVD.
Page 20: Server Overview
Server Overview Server Overview The HP Integrity rx4640 server is a 4U high Electronics Industry Association (EIA) enclosure, which mounts in any standard 19” EIA rack. All external cabling enters and exits from the rear of the enclosure. With the server installed in the rack, service access is enhanced by the use of chassis slides.
Page 21: Server Dimensions And Weight
HP Integrity rx4640 Server (front view with bezel removed) Figure 1-3 HP Integrity rx4640 Server (rear view) Server Dimensions and Weight Table 1-1 shows the dimensions and weight of the HP Integrity rx4640 server. Table 1-1 Server Dimensions Dimensions Value Height 17.46 cm (6.87 in.)
Page 22: Server Components
Introduction Server Components Server Components The following components comprise the HP Integrity rx4640 server. Processors The following processors are available for the rx4640 server: • 1.6 GHz / 18 MB cache • 1.6 GHz / 24 MB cache These processors are dual core processors. The processor configuration options are 1-processor/2-core (1p/2c), 2p/4c, 3p/6c, or 4p/8c.
Page 23: Power Supply Unit
Introduction Server Components • Two 10/100/1000Base-T ethernet LAN port • One 10/100 integrated Lights Out Management Processor (iLO MP) LAN port • One VGA port Power Supply Unit • 1200 W output power • Redundant and hot-swap power supplies Motherboard Manageability •...
Page 24: Supported Operating Systems
Introduction Supported Operating Systems Supported Operating Systems The following operating systems are supported on the entry-class HP Integrity servers: • HP-UX 11i Version 2 (B.11.23) • HP OpenVMS I64 • Microsoft® Windows® Server 2003 • Red Hat Enterprise Linux 4 •...
Page 25: Controls, Ports, And Leds
Controls, Ports, and LEDs This chapter describes the controls, ports, and LEDs found on the front panel, rear panel, and internal locations of the HP Integrity rx4640 server. This chapter addresses the following topics: • “Front Panel Controls, Ports, and LEDs” on page 26.
Page 26: Front Panel Controls, Ports, And Leds
Front Panel Controls, Ports, and LEDs The front panel of the HP Integrity rx4640 server provides the controls and indicators commonly used for operation. Figure 2-1, Figure 2-2, and Figure 2-3 show the controls, ports, and LEDs on the front panel and control panel.
Page 27: Hard Disk Drive Led Indicators
Controls, Ports, and LEDs Front Panel Controls, Ports, and LEDs Figure 2-3 Control Panel LEDs Server LED Power LED Power button Disk LED ToC/NMI button Thermal LED Locator button/LED For troubleshooting information regarding control panel LEDs, see “Front Control Panel LED NOTE Indicators”...
Page 28: Dvd/Dvd-R/Dvd-Rw Drives
Controls, Ports, and LEDs Rear Panel Controls, Ports, and LEDs DVD/DVD-R/DVD-RW Drives The HP server is delivered with one DVD drive (DVD-R and DVD-RW optional). Each of these devices has one activity LED. Figure 2-5 shows the location of the DVD LEDs. Figure 2-5 DVD–ROM Drive Eject Button...
Page 29: Power Supply Status Leds
Controls, Ports, and LEDs Rear Panel Controls, Ports, and LEDs Power Supply Status LEDs Each 200-240 VAC power supply unit has three status LEDs located on the power supply accessible from the rear panel. Consolidated status of all power supplies is reported by the front control panel by the power status LED.
Page 30: Locator Led And Button
Controls, Ports, and LEDs Rear Panel Controls, Ports, and LEDs For troubleshooting information regarding the iLO MP LAN LEDs, see “iLO MP LAN Port NOTE Link/Activity LED Display” on page 123. Locator LED and Button An LED and button is provided on the rear panel of the server. Another single blue LED and button is on the front control panel that enables/disables the locator function.
Page 31: Internal Controls, Ports, And Leds
Internal Controls, Ports, and LEDs Internal Controls, Ports, and LEDs The HP Integrity rx4640 server contains internal controls, switches, and LEDs inside the server. This includes a diagnostic LED panel located under the top panel; and reset buttons, switches, and LEDs located on the I/O baseboard.
Page 32: I/O Baseboard Led Indicators
Controls, Ports, and LEDs Internal Controls, Ports, and LEDs I/O Baseboard LED Indicators There are various LEDs, sensors, reset, and attention buttons located on the HP Integrity rx4640 server I/O baseboard. They are shown in Figure 2-11. Figure 2-11 I/O Baseboard LEDs, Buttons, and Sensors Battery 3.3VSB...
Page 33: Powering Off And Powering On The Server
Powering Off and Powering On the Server This chapter provides information and procedures for powering off and powering on the server. This chapter addresses the following topics: • “Power States” on page 34. • “Powering Off the Server” on page 34. •...
Page 34: Power States
Powering Off and Powering On the Server Power States Power States The server has three power states: • Standby power • Full power • Plug the power cord into the appropriate receptacle on the rear of the chassis to achieve the standby power state;...
Page 35: Powering Off The Server Manually
Powering Off and Powering On the Server Powering On the Server Step 4. Enter PC to use the remote power control command. Step 5. Enter OFF to power off the server, and enter YES when prompted to confirm the action. IMPORTANT The main dc voltage is now removed from the server;...
Page 36: Powering On The Server Manually
Powering Off and Powering On the Server Powering On the Server Step 6. Start the operating system. See Appendix B, “Booting the Operating System,” on page 141, or your operating system documentation for more information. Powering On the Server Manually If the power restore feature is set to Always On through the iLO MP PR command, the server NOTE may automatically power on to the full power state.
Page 37: Removing And Replacing Components
Removing and Replacing Components This chapter describes the procedure for removing and replacing the different components in the HP Integrity rx4640 server. This chapter addresses the following topics: • “Safety Information” on page 38 • “Service Tools Required” on page 38 •...
Page 38: Safety Information
Accessing a Rack Mounted Server The HP Integrity rx4640 server is designed to be rack mounted. The following procedure explains how to gain access to your HP Integrity rx4640 server that is mounted in an approved rack. For rack installation instructions, review the document titled Installation Guide, Mid-Weight Slide Kit, 5065-7291.
Page 39: Extending The Server From The Rack
Removing and Replacing Components Accessing a Rack Mounted Server Extending the Server from the Rack Ensure that there is enough area (Approximately 1.5 meters [4.5 ft.]) to fully extend the server NOTE out the front and work on it. To extend the server from the rack, follow these steps: Step 1.
Page 40: Accessing A Pedestal Mounted Server
Accessing a Pedestal Mounted Server The HP Integrity rx4640 server is also designed to be pedestal mounted. You do not need to remove the pedestal from the HP server to gain access to internal components. The front bezel, front cover, and top cover may be removed with the pedestal attached to the HP server.
Page 41: Removing And Replacing The Front Bezel
Removing and Replacing Components Removing and Replacing the Front Bezel Removing and Replacing the Front Bezel The server does not have to be turned off to remove the front bezel. Figure 4-3 shows how to remove the front bezel. Figure 4-3 Removing and Replacing the Front Bezel Removing the Front Bezel To remove the front bezel, perform the following step:...
Page 42: Removing And Replacing The Front And Top Covers
Removing and Replacing Components Removing and Replacing the Front and Top Covers Removing and Replacing the Front and Top Covers The following procedures detail how to remove and replace the front and top covers of the HP Integrity rx4640 server. Figure 4-4 shows how to remove the front cover. NOTE When the front or top cover is removed the chassis fan units increase to high speed to assist cooling.
Page 43: Replacing The Front Cover
Removing and Replacing Components Removing and Replacing the Front and Top Covers Replacing the Front Cover To replace the front cover, follow these steps: Step 1. Align the tabs at the rear of the front cover with the corresponding slots in the chassis and fully seat the tabs into the slots.
Page 44: Replacing The Top Cover
Removing and Replacing Components Removing and Replacing the Memory Extender Board Replacing the Top Cover To replace the top cover, follow these steps: Step 1. Align the tabs at the rear of the top cover with the corresponding slots in the chassis, fully seat the tabs into the slots, and push forward until it seats.
Page 45: Figure 4-6 Opening The Memory Extender Board Latches
Removing and Replacing Components Removing and Replacing the Memory Extender Board Step 4. Press each latch on the two extraction levers located on each side of the memory extender board. Figure 4-6 shows how to unlatch the memory extender board. Figure 4-6 Opening the Memory Extender Board Latches Step 5.
Page 46: Replacing The Memory Extender Board
Removing and Replacing Components Removing and Replacing Server Memory DIMMs Replacing the Memory Extender Board To replace the memory extender board, follow these steps: Step 1. Ensure the extraction levers are positioned in the outward, unlocked position. Figure 4-7 shows how to install the memory extender board.
Page 47: Installing Memory Dimms
Installing Memory DIMMs Your HP Integrity rx4640 comes with a 16 DIMM memory extender board that is minimally configured with 1GB of memory (four 256 Mb DIMMs loaded in quad 0 [slots 0A, 0B, 0C, and 0D]). See Figure 4-9 for the slot locations on the 16 DIMM memory extender board.
Page 48: Figure 4-8 Inserting Dimm Into Extender Board Slot
Removing and Replacing Components Removing and Replacing Server Memory DIMMs Step 4. Replace the front cover. See “Replacing the Front Cover” on page 43. Step 5. Replace the front bezel. See “Replacing the Front Bezel” on page 41. Step 6. If rack mounted, slide the HP server into the rack until it stops. See “Inserting the Server into the Rack”...
Page 49: 16 Dimm Memory Extender Board Layout
Removing and Replacing Components Removing and Replacing Server Memory DIMMs 16 DIMM Memory Extender Board Layout The following details the slot locations, quads, and slot filler requirements on the 16 DIMM memory extender board. Figure 4-9 shows the slot locations on the 16 DIMM extender board. Figure 4-9 16 DIMM Extender Board Slot IDs Table 4-1 details the quads on the 16 DIMM memory extender board.
Page 50: Dimm Memory Extender Board Layout
Removing and Replacing Components Removing and Replacing Server Memory DIMMs Table 4-2 details the slot filler requirements when installing DIMMs on the 16 DIMM memory extender board. Table 4-2 DIMM Filler Requirements for 16 DIMM Extender Board 16 DIMM Extender Board DIMMs Loaded Fillers Required 4 DIMMs in quad 0...
Page 51: Table 4-3. Quads On The Optional 32 Dimm Memory Extender Board
Removing and Replacing Components Removing and Replacing Server Memory DIMMs Table 4-3 details the quads on the 32 DIMM memory extender board. Table 4-3 Quads on the Optional 32 DIMM Memory Extender Board Quad Slots Quad 0 Slots 0A, 0B, 0C, 0D Quad 1 Slots 1A, 1B, 1C, 1D Quad 2...
Page 52: Removing And Replacing The Processor Extender Board
Removing and Replacing Components Removing and Replacing the Processor Extender Board Removing and Replacing the Processor Extender Board The processor extender board is located directly under the memory extender board. The processor extender board can hold between one and four processors. WARNING Ensure that the server is powered down and all power sources have been disconnected from the server prior to removing or replacing the processor extender...
Page 53: Figure 4-11 Opening The Processor Extender Board Latches
Removing and Replacing Components Removing and Replacing the Processor Extender Board Step 4. Press the latch on the extraction levers located on each side of the processor extender board. Figure 4-11 shows how to open the processor extender board latches. Figure 4-11 Opening the Processor Extender Board Latches Step 5.
Page 54: Replacing The Processor Extender Board
Removing and Replacing Components Removing and Replacing the Processor Extender Board Replacing the Processor Extender Board To replace the processor extender board, follow these steps: Step 1. Ensure the extraction levers are positioned in the outward, unlocked position. Step 2. Align the processor extender board with the front and rear card guides. Step 3.
Page 55: Removing And Replacing A Processor
Removing and Replacing Components Removing and Replacing a Processor Removing and Replacing a Processor Us the following procedures to remove and replace a processor on the processor extender board. Processors are located on the top and bottom surfaces of the processor extender board. WARNING Ensure that the server is powered down and all power sources have been disconnected from the server prior to removing or replacing a processor.
Page 56: Removing A Processor
Removing and Replacing Components Removing and Replacing a Processor Figure 4-13 Processor Slot Locations on the Processor Extender Board CPU 1 CPU 0 CPU 3 (under) CPU 2 (under Removing a Processor To remove a processor on the processor extender board, follow these steps: The processor being removed in this procedure is CPU 1.
Page 57: Figure 4-14 Removing The Processor Sequencer
Removing and Replacing Components Removing and Replacing a Processor Step 5. Using a torx T15 driver, loosen the six captive T15 shoulder screws that attach the sequencer frame on the heatsink in the order specified in Figure 4-14 until the sequencer frame is free. Figure 4-14 Removing the Processor Sequencer Sequencer Shoulder...
Page 58: Replacing A Processor
Removing and Replacing Components Removing and Replacing a Processor Step 8. Unlock the processor from the processor extender board by inserting the 2 mm hex end of the processor installation tool through the processor into the ZIF socket lock and turning it 180 degrees counterclockwise.
Page 59: Figure 4-16 Cpu 1 Socket Unlocked
Removing and Replacing Components Removing and Replacing a Processor Step 1. If rack mounted, slide the HP server out from the rack until it stops. See “Accessing a Rack Mounted Server” on page 38. Step 2. Remove the front bezel. See “Removing the Front Bezel” on page 41. Step 3.
Page 60: Figure 4-17 Processor Cable Routed Correctly
Removing and Replacing Components Removing and Replacing a Processor Step 8. Make sure the processor power cable is not pinched underneath the processor before locking the processor onto the processor extender board. Figure 4-17 shows the correct placement of the processor power cable.
Page 61: Figure 4-18 Locking The Processor To The Processor Extender Board
Removing and Replacing Components Removing and Replacing a Processor When rotating the locking cam, hold the palm of your hand on top of the assembly CAUTION and exert light pressure. This ensures that the assembly stays flush and level to the socket while it is being tightened.
Page 62: Figure 4-19 Installing Sequencer On Extender Board
Removing and Replacing Components Removing and Replacing a Processor Do not overtighten the six shoulder screws—they may shear off if overtightened. CAUTION Stop tightening the shoulder screws when you feel them just bottom out. Figure 4-19 Installing Sequencer on Extender Board Sequencer Shoulder screws...
Page 63: Removing And Replacing Hot-Swap Chassis Fans
Removing and Replacing Components Removing and Replacing Hot-Swap Chassis Fans Removing and Replacing Hot-Swap Chassis Fans There are three hot-swap chassis fan units in the HP server. Fan units 0, 1, and 2 are in the center of the chassis, spanning the full chassis width. Fan units 0 and 1 are interchangeable and are in the left and center positions.
Page 64: Figure 4-20. Removing And Replacing The Chassis Fans 0 And 1
Removing and Replacing Components Removing and Replacing Hot-Swap Chassis Fans Step 3. Grasp the fan unit locking handle, tilt it up, and pull out the fan from the chassis. Figure 4-20 Removing and Replacing the Chassis Fans 0 and 1 When one fan unit is removed from the server, the remaining fan units operate at NOTE full speed for two minutes.
Page 65: Replacing A Hot-Swap Chassis Fan Unit
Removing and Replacing Components Removing and Replacing Hot-Swap Chassis Fans Figure 4-21 Removing and Replacing the Chassis Fan 2 Replacing a Hot-Swap Chassis Fan Unit To replace a hot-swap chassis fan unit, follow these steps: Step 1. Orient the fan units by aligning the appropriate icon on the fan unit handle to the identical icon on the chassis wall.
Page 66: Removing And Replacing The I/O Baseboard
Removing and Replacing Components Removing and Replacing the I/O Baseboard Step 3. Check the QuickFind diagnostic board LED indicating the replaced fan unit. • When the fan is functioning normally, the LED is off. • When the fan fails, the LED is lit. Step 4.
Page 67: Figure 4-22 I/O Baseboard Locking Lever
Removing and Replacing Components Removing and Replacing the I/O Baseboard When unplugging the SCSI cables, note the labeling on the SCSI A and SCSI B CAUTION channel cables. When plugging in these cables, you must match each cable with its appropriate socket on the SCSI HBA.
Page 68: Replacing The I/O Baseboard
Removing and Replacing Components Removing and Replacing the I/O Baseboard Step 7. Grasp the handle on the rear of the server and slide the I/O baseboard assembly all the way to the rear until removed from chassis. Figure 4-23 shows how to remove the I/O baseboard. NOTE The I/O baseboard assembly is large, so be careful when lifting it out of the server.
Page 69: Figure 4-24 I/O Baseboard Dip Switches
Removing and Replacing Components Removing and Replacing the I/O Baseboard • MX2 dual-core processor - On Figure 4-24 I/O Baseboard Dip Switches I/O baseboard switches NOTE The I/O baseboard is large, so use care when sliding it into the server chassis. Step 2.
Page 70 Removing and Replacing Components Removing and Replacing the I/O Baseboard When plugging the SCSI cables, note the labeling on the SCSI A and SCSI B channel CAUTION cables. You must match each cable with its appropriate socket on the SCSI HBA. If the cables are mismatched your server may not reboot.
Page 71: Removing And Replacing Hot-Plug Pci-X Cards
Removing and Replacing Components Removing and Replacing Hot-Plug PCI-X Cards Removing and Replacing Hot-Plug PCI-X Cards The HP Integrity rx4640 server supports PCI-X hot-plug technology and offers six PCI-X, hot-plug capable slots. CAUTION There are restrictions on the number of PCI-X cards that can be installed in the rx4640 server at any given time, depending on the cards being used.
Page 72: Operating System Support For Hot-Plug Pci-X Operations
Removing and Replacing Components Removing and Replacing Hot-Plug PCI-X Cards To easily locate the PCI-X slot at which you wish to perform a hot-plug operation, you can command the attention LEDs, on the OLX divider and the I/O baseboard, to blink and act as visual cues to the active slot location.
Page 73: Pci-X Hardware And Software Interfaces
Removing and Replacing Components Removing and Replacing Hot-Plug PCI-X Cards Table 4-6 Hot-Plug Operation and OS Compatibility (Continued) Linux Red Hat Hot-Plug Windows Server 2003 Enterprise HP-UX 11i v2 Operation Enterprise Edition Advanced Server 4 Update 3 Locate Yes. Only supported through the command line interface or the web interface.
Page 74: Pci-X Slot Locations And Configurations
Removing and Replacing Components Removing and Replacing Hot-Plug PCI-X Cards Table 4-7 Hot-Plug Hardware and Software Interfaces and OS Availability Linux Red Hat Windows Server Enterprise Hot-Plug PCI-X Interface HP-UX 11i v2 2003 Enterprise Advanced Server Edition 4 Update 3 Web Interface Yes- pdweb command.
Page 75: Table 4-8. Pci-X Card Vs. Slot Frequency/Bus Mode Compatibility For Shared Slots
Removing and Replacing Components Removing and Replacing Hot-Plug PCI-X Cards • Slots 7 and 8 are single slots, they do not share a PCI-X bus. The maximum capability of each slot is PCI-X 133 MHz. Only slots 7 and 8 allow 133 Mhz, PCI-X cards to run at full speed. These two slots are not limited by bus mode frequency related incompatibilities.
Page 76: Figure 4-25 Slot Id Numbering
Removing and Replacing Components Removing and Replacing Hot-Plug PCI-X Cards Do not use more than 3 RAID cards in any of the slots on your HP Integrity rx4640 server. CAUTION Server power limitations restrict the use of more than 3 RAID cards per server.
Page 77: Hot-Plug Operation Procedures
Removing and Replacing Components Removing and Replacing Hot-Plug PCI-X Cards Hot-Plug Operation Procedures The hot-plug procedures described in this section will use the hardware interface only. Software interface procedures are described in Table 4-7, “Hot-Plug Hardware and Software Interfaces and OS Availability.” For a complete understanding of all HP-UX 11i v2 hot-plug techniques and concepts, it is recommended that you see the Interface Card OL* Support for HP-UX Servers and Workstations on the HP website at: http://docs.hp.com.
Page 78: Figure 4-26 Pci-X Olx Divider Layout
Removing and Replacing Components Removing and Replacing Hot-Plug PCI-X Cards After pushing the attention button, you have 5 seconds to cancel the operation by NOTE pushing the attention button again. Step 9. Replace the top cover. Step 10. Push the HP server all the way back into the rack until it stops. Figure 4-26 PCI-X OLX Divider Layout PCI-X card latch closed position...
Page 79: Figure 4-27 Inserting Pci-X Card
Removing and Replacing Components Removing and Replacing Hot-Plug PCI-X Cards Figure 4-27 Inserting PCI-X Card Online Deletion (OL-D) To delete a PCI-X card from an occupied slot, follow these steps: Step 1. If rack mounted, slide the HP server out from the rack until it stops. See “Extending the Server from the Rack”...
Page 80 Removing and Replacing Components Removing and Replacing Hot-Plug PCI-X Cards Step 4. Turn the PCI-X card lock on the chassis until the manual retention latch (MRL) is free to pull up. Step 5. At this point, the power to the slot is off; pull up on the manual retention latch located on the OLX divider.
Page 81: Removing And Replacing Olx Dividers
Removing and Replacing Components Removing and Replacing OLX Dividers Step 9. Turn the PCI-X card lock on the chassis to the closed position. This locks the PCI-X card into its slot and the manual retention latch into the closed position. Step 10.
Page 82: Figure 4-28 Opening And Closing The Olx Divider Latch
Removing and Replacing Components Removing and Replacing OLX Dividers Step 3. Remove the top cover. See “Removing the Top Cover” on page 43. Step 4. Slide open the latch on the rear PCI cage wall to unlock the rear edge of the PCI divider. Figure 4-28 shows how to open the OLX divider latch.
Page 83: Figure 4-29 Removing And Replacing The Olx Divider
Removing and Replacing Components Removing and Replacing OLX Dividers Step 5. Pull up on the manual retention latch to unlock it from the chassis wall. Figure 4-29 shows where the manual retention latch is on the OLX divider. Figure 4-29 Removing and Replacing the OLX Divider Manual retention latch Locking tabs Step 6.
Page 84: Replacing An Olx Divider
Removing and Replacing Components Removing and Replacing OLX Dividers Replacing an OLX Divider To replace an OLX divider, follow these steps: Step 1. Insert the OLX divider into the available slots on the I/O baseboard and push down firmly to seat it into the slots.
Page 85: Removing And Replacing Core I/O Cards
Removing and Replacing Core I/O Cards The HP Integrity rx4640 server has two I/O card slots that are dedicated for core I/O cards. They are labelled slots 1 and 2 on the I/O baseboard. Figure 4-30 shows the location of the core I/O slots on the I/O baseboard.
Page 86: Removing And Replacing The Scsi Core I/O Card
Removing and Replacing Core I/O Cards Removing and Replacing the SCSI Core I/O Card The HP Integrity rx4640 server has two I/O card slots that are dedicated for core I/O cards. PCI Slot Locations and Configurations PCI slots are numbered from 1 through 8 in your HP server. Figure 4-30 shows the core I/O card locations on the I/O baseboard.
Page 87: Figure 4-32 Inserting Scsi I/O Card
Removing and Replacing Components Removing and Replacing Core I/O Cards Step 6. Install replacement SCSI I/O card. Figure 4-32 shows the correct way to install the SCSI I/O card. CAUTION Always handle I/O cards by their edges. Failure to comply with this precaution may result in damage to the card.
Page 88: Removing And Replacing The Lan Core I/O Card
Removing and Replacing Components Removing and Replacing Core I/O Cards Removing and Replacing the LAN Core I/O Card Removing the LAN Core I/O Card To remove the LAN core I/O card in slot 2, follow these steps: Step 1. If rack mounted, slide the HP server out from the rack until it stops. See “Extending the Server from the Rack”...
Page 89: Removing And Replacing The Server Battery
Removing and Replacing Components Removing and Replacing the Server Battery Removing and Replacing the Server Battery The server battery may be replaced by removing the top cover and accessing the I/O baseboard. To remove and replace the server battery, follow these steps: Step 1.
Page 90: Removing And Replacing Hard Disk Drives
Removing and Replacing Hard Disk Drives Use these procedures to remove and replace the hot-plug hard disk drives in your HP Integrity rx4640 server. The two hot-plug hard disk drives are located in the front of the server. Figure 4-35...
Page 91: Figure 4-35 Hard Disk Drive And Slot Locations On The Front Of The Server
Removing and Replacing Components Removing and Replacing Hard Disk Drives Step 2. Close the drive-ejector handle by pushing it down until it clicks. Step 3. The hot-plug disk drive is now correctly installed. Figure 4-35 Hard Disk Drive and Slot Locations on the Front of the Server Slot 2-SCSI ID 1 Slot 1-SCSI ID 0 Figure 4-36...
Page 92: Figure 4-37. Installing A Volume Filler In Slot 2
Removing and Replacing Components Removing and Replacing Hard Disk Drives If you are only removing a hard disk drive and not replacing it with another one, you must NOTE install a volume filler into the empty slot. Figure 4-37 shows how to install a volume filler in slot 2 of the server.
Page 93: Removing And Replacing The Scsi Backplane Board
Removing and Replacing Components Removing and Replacing the SCSI Backplane Board Removing and Replacing the SCSI Backplane Board Use these procedures to remove and replace the SCSI backplane board. The SCSI backplane board is attached to the rear of the disk media housing at the front, right side of the chassis. WARNING Ensure that the server is powered down and all power sources have been disconnected from the server prior to removing or replacing the SCSI backplane.
Page 94: Replacing The Scsi Backplane Board
Removing and Replacing Components Removing and Replacing the SCSI Backplane Board Step 12. Push the SCSI backplane board away from the disk drive cage and lift it up and out of the chassis. Figure 4-38 shows how to remove the SCSI backplane. Figure 4-38 Removing and Replacing the SCSI Backplane Board Replacing the SCSI Backplane Board To replace the SCSI backplane, follow these steps:...
Page 95: Removing And Replacing The Midplane Riser Board
Removing and Replacing Components Removing and Replacing the Midplane Riser Board Removing and Replacing the Midplane Riser Board The midplane riser board is attached to the main bulkhead in the center of the chassis. WARNING Ensure that the server is powered down and all power sources have been disconnected from the server prior to removing or replacing the midplane riser backplane.
Page 96: Figure 4-39 Removing And Replacing The Midplane Riser Board
Removing and Replacing Components Removing and Replacing the Midplane Riser Board At this point, all cables and connectors should be unplugged from the midplane riser NOTE board. Step 13. Using a torx #15 driver, remove the five torx screws attaching the midplane riser board to the chassis.
Page 97: Replacing The Midplane Riser Board
Removing and Replacing Components Removing and Replacing the Midplane Riser Board Replacing the Midplane Riser Board To replace the midplane riser board, follow these steps: Step 1. Replace the midplane riser board onto the keyway slots on the chassis wall. Then push straight down until it seats onto the locking studs.
Page 98: Removing And Replacing The Power Supplies
The HP Integrity rx4640 server has two 200-240 VAC hot-swap power supply units (PSU). These PSUs are located at the rear of the HP server. The supported configuration of the HP Integrity rx4640 server requires a minimum of one PSU installed.
Page 99: Replacing A Hot-Swap Power Supply
Removing and Replacing Components Removing and Replacing the Power Supplies Step 3. Loosen the captive thumbscrew located at the top left of the PSU. Step 4. Grasp the handle and pull the PSU out of the server. Figure 4-40 shows how to remove a PSU. Replacing a Hot-Swap Power Supply Step 1.
Page 100: Removing And Replacing The Power Distribution Board
Removing and Replacing Components Removing and Replacing the Power Distribution Board Removing and Replacing the Power Distribution Board These procedures detail how to remove and replace the power distribution board in the server. The power distribution board is attached to the rear power supply cage, underneath the hot-swap power supply fan unit. WARNING Ensure that the server is powered down and all power sources have been disconnected from the server prior to removing or replacing the power distribution...
Page 101: Replacing The Power Distribution Board
Removing and Replacing Components Removing and Replacing the Power Distribution Board Step 7. Push the power distribution board towards the center of the chassis to release it from the keyway slots. Pull it off the keyway slots and up and out of the chassis. Figure 4-41 shows how to remove the power distribution board.
Page 102: Removing And Replacing The Dvd Drive
Removing and Replacing Components Removing and Replacing the DVD Drive Removing and Replacing the DVD Drive These procedures show how to remove and replace the DVD drive. The DVD drive is located on the front of the HP server. WARNING Ensure that the server is powered down and all power sources have been disconnected from the server prior to removing or replacing a DVD drive.
Page 103: Replacing The Dvd Drive
Removing and Replacing Components Removing and Replacing the DVD Drive Step 3. Pull the drive straight out to remove it from the chassis. Figure 4-42 shows how to remove the DVD drive. Figure 4-42 Removing and Replacing the DVD Drive Replacing the DVD Drive To replace a DVD drive, follow these steps: Step 1.
Page 104: Removing And Replacing The Dvd I/O Board
Removing and Replacing Components Removing and Replacing the DVD I/O Board Removing and Replacing the DVD I/O Board The DVD I/O board is located under a metal cover that is directly under DVD location at the front left of the chassis.
Page 105: Figure 4-43 Removing And Replacing The Dvd I/O Board
Removing and Replacing Components Removing and Replacing the DVD I/O Board Step 7. Using a torx #15 driver, remove the two torx screws holding the DVD I/O board cover plate to the chassis and remove the cover plate. Figure 4-43 Removing and Replacing the DVD I/O Board Cover DVD I/O board...
Page 106: Replacing The Dvd I/O Board
Removing and Replacing Components Removing and Replacing the DVD I/O Board Replacing the DVD I/O Board To replace the DVD I/O board, follow these steps: Step 1. Replace the DVD I/O board into the chassis and plug in the midplane riser board connector cable. Step 2.
Page 107: Removing And Replacing The Display Board
Removing and Replacing Components Removing and Replacing the Display Board Removing and Replacing the Display Board These procedures detail how to remove and replace the display board. The display board is located behind the control panel and under the front cover. The display board contains the server’s on/off switch and three LEDs that indicate server status.
Page 108: Replacing The Display Board
Removing and Replacing Components Removing and Replacing the Display Board Step 5. Gently unplug the midplane riser board connector cable from the display board and remove the board from the chassis. Figure 4-44 shows how to remove the display board. Figure 4-44 Removing and Replacing the Display Board Replacing the Display Board...
Page 109: Removing And Replacing The Quickfind Diagnostic Board
Removing and Replacing Components Removing and Replacing the QuickFind Diagnostic Board Removing and Replacing the QuickFind Diagnostic Board These procedures detail how to remove and replace the QuickFind diagnostic board. The QuickFind diagnostic board is located on top of the power supply cage, underneath the top cover. WARNING Ensure that the server is powered down and all power sources have been disconnected from the server prior to removing or replacing the QuickFind...
Page 110: Replacing The Quickfind Diagnostic Board
Removing and Replacing Components Removing and Replacing the QuickFind Diagnostic Board Step 5. Unplug the cable from the connector on QuickFind diagnostic board and remove the board from the chassis. Figure 4-45 shows how to remove the QuickFind diagnostic board. Figure 4-45 Removing and Replacing the QuickFind Diagnostic Board Cover QuickFind...
Page 111: Troubleshooting
Troubleshooting This chapter provides basic troubleshooting instructions for the HP Integrity rx4640 server. This chapter addresses the following topics: • “Troubleshooting Tips” on page 112 • “Possible Problems” on page 113 • “Troubleshooting Using LED Indicators” on page 116 •...
Page 112: Troubleshooting Tips
Troubleshooting Troubleshooting Tips Troubleshooting Tips WARNING Before removing a cover to service components that cannot be hot-swapped, always disconnect the ac power cords and unplug telephone cables. Disconnect telephone cables to avoid exposure to shock hazard from telephone ringing voltages. Disconnect the ac power cords to avoid exposure to high energy levels that may cause burns when parts are short-circuited by metal objects such as tools or jewelry.
Page 113: Possible Problems
Step 7. Verify that all cables and modules are correctly connected. Especially check the display panel connection. Step 8. Review the installation procedures for the server. See the HP Integrity rx4640 Installation Guide. Step 9. If the server starts to power-on and then power-off, a voltage rail of the power supply may be out of specification.
Page 114: The Server Has Intermittent Failures
Troubleshooting Possible Problems Step 3. Display and examine the system event log (SEL) and forward progress log (FPL) for further information relating to warning or fault isolation. Step 4. Review the firmware revisions of all firmware. If the server does not boot to EFI, the only way to check firmware revisions is with NOTE the iLO MP SR command.
Page 115: The Server Led Or Diagnostic Leds Are Not On And No Error Messages Appear
Troubleshooting Possible Problems Step 6. Verify that the server is plugged into a power source that is within specifications described on the label of the power supply. Step 7. Make sure that the internal SCSI chain is terminated and that termination is not enabled on any of the drives.
Page 116: Troubleshooting Using Led Indicators
Step 7. Check the SEL for the event that caused the BMC to shut the server off. Troubleshooting Using LED Indicators Your HP Integrity rx4640 server has LED indicators located on the front control panel and an internal QuickFind diagnostic panel that you can use to determine what repair action is required. For descriptions of all LEDs on your HP Integrity rx4640 server see the HP Integrity rx4640 Operations Guide on the documentation CD included with your server.
Page 117: Front Control Panel Led Indicators
Troubleshooting Troubleshooting Using LED Indicators Front Control Panel LED Indicators The front control panel LEDs show you the server status at a glance. If warning or attention lights are flashing, then you should to query the QuickFind diagnostic panel or management processor for further information.
Page 118: Hard Disk Drive Led Indicators
Troubleshooting Troubleshooting Using LED Indicators Hard Disk Drive LED Indicators The hot-swap disk drives have two LEDs per drive, as described below. Figure 5-2shows the location of the hard disk drive LEDs. Definitions of the hard disk drive LEDs are detailed in Table 5-2. •...
Page 119: Quickfind Diagnostic Panel Led Indicators
Troubleshooting Troubleshooting Using LED Indicators QuickFind Diagnostic Panel LED Indicators The QuickFind diagnostic panel is located under the top cover and is attached to the top of the power supply cage. Figure 5-4 and Table 5-4 show and describe the status of the various LEDs and what is wrong with the indicated component.
Page 120: Table 5-4. Quickfind Diagnostic Panel Led Definitions
Troubleshooting Troubleshooting Using LED Indicators Table 5-4 QuickFind Diagnostic Panel LED Definitions (Continued) Item LED 0 LED 1 LED 2 LED3 Details Subsystem Memory A soldered voltage regulator has failed—the board board board specified board must be replaced. I/O VRM 12 volt 5 volt 3 volt...
Page 121: I/O Baseboard Led Indicators
Troubleshooting Troubleshooting Using LED Indicators I/O Baseboard LED Indicators Figure 5-5 shows the various LEDs, sensors, and reset or attention buttons found on the I/O baseboard. Table 5-5 describes the status of the various LEDs on the I/O baseboard. Figure 5-5 I/O Baseboard LEDs, Buttons and Sensors Battery 3.3VSB...
Page 122: Table 5-5 I/O Baseboard Leds, Buttons And Sensors
Troubleshooting Troubleshooting Using LED Indicators Table 5-5 I/O Baseboard LEDs, Buttons and Sensors LED/Button Color Status Condition 12 V VRM Power Green 12 V VRM is functioning. 5 V VRM Power Green 5 V VRM is functioning. 3.3 V VRM Power Green 3.3 V VRM is functioning.
Page 123: Power Supply Status Led Indicators
Troubleshooting Troubleshooting Using LED Indicators Power Supply Status LED Indicators Each of the two 200-240 VAC power supply unit has three status LEDs located on the back of the power supply on the rear panel. Consolidated status of all power supplies is reported by the front control panel by the power status LED.
Page 124: Table 5-7. Ilo Mp Led Status Descriptions
Troubleshooting Troubleshooting Using LED Indicators On some servers, the LEDs display as follows: Figure 5-7 iLO MP LAN LEDs 100M Link/Activity, Amber LED 10M Link/Activity, Green LED USB Ports Locator Button and LED Table 5-7 iLO MP LED Status Descriptions Condition Status 100M amber...
Page 125: Locator Led And Button
Troubleshooting Troubleshooting Using LED Indicators Table 5-8 iLO MP LED Status Descriptions (Continued) Condition Status 10M amber Blinking Linked at 10MBps. Activity present Locator LED and Button An LED and button is provided on the rear panel of the server. Another single blue LED and button is on the front control panel that enables/disables the locator function.
Page 126: Pci-X Leds And Hardware Errors
Troubleshooting Troubleshooting Using LED Indicators PCI-X LEDs and Hardware Errors The following table describes the hot-plug PCI-X LED error conditions. Table 5-9 PCI-X LED Descriptions Power LED-Green Condition Description PCI-X slot is powered on. Blinking Hot-plug operation in progress—do not touch the slot. PCI-X slot is powered off.
Page 127 Troubleshooting Troubleshooting Using LED Indicators If the PCI-X card cannot be powered off during a hot-plug removal operation, the attention button turns steady-on and the power LED remains steady-on. CAUTION If your slot does not power off during a hot-plug removal operation, do not open the manual retention latch (MRL) on the OLX divider.
Page 128: Diagnostics
Troubleshooting Diagnostics Diagnostics A suite of offline and online support tools are available to enable manufacturing, field support personnel, and you to troubleshoot server problems. In general, if the operating system (HP-UX) is already running, it is best not to shut it down. Use the online support tools. If the OS cannot be booted, use the offline support tools to resolve the problem.
Page 129: Offline Support Tool Availability
Troubleshooting Diagnostics Online Support Tools List The following online support tools are available on HP-UX 11.23 hosted servers. In some cases, a tool, such as a disk exerciser, is generic to many types of hardware; in other cases, a tool, such as a tape diagnostic, is specific to a particular technology or type of tape drive.
Page 130: General Diagnostic Tools
Troubleshooting Diagnostics Table 5-11 Offline Support Tools List (Continued) Offline Tool Functional Area DISKEXPT Disk Expert Utility IODIAG I/O Diagnostics Launch Facility (Executes third party diagnostics and runs BIST, if available) CIODIAG2 Core I/O Diagnostic Specific Card I/O Card-Specific I/O Diagnostics/BIST Diagnostics General Diagnostic Tools The following tools are currently available for support on other HP 9000 and Integrity server platforms.
Page 131: Recommended Cleaning Procedures
Ha_disk_array Recommended Cleaning Procedures Suggested cleaning procedures for the HP Integrity rx4640 server are provided in the following table. Be sure to turn off power to the server when cleaning it. Table 5-13 details the components and procedures that need cleaning for the server.
Page 132: Where To Get Help
Troubleshooting Where to Get Help Where to Get Help HP customer care will help you solve server problems and, if necessary, initiate appropriate service procedures. Support is available on the HP website and by phone. For information on contacting the HP IT Resource Center (ITRC) near you, go to: http://www.itrc.hp.com. Information to Collect Before you Contact Support Before you contact HP support, you should: Step 1.
Page 133: Phone Support
Troubleshooting Where to Get Help http://www.hp.com/go/bizsupport. On the web page, enter the server model number (rx4640) and search the field. The following information is available on this HP website: • Software and firmware updates • The latest drivers and utilities •...
Page 134 Troubleshooting Where to Get Help Chapter 5...
Page 135: Parts Information
Parts Information This appendix provides server part information such as: • Description • Manufacturing part number • Replacement part number • Exchange part number This appendix addresses the following topics: • “Field Replaceable Parts List” on page 136. Appendix A...
Page 136: Field Replaceable Parts List
Field Replaceable Parts List The items in this list and the corresponding item numbers are the field replaceable units (FRUs) for the HP Integrity rx4640 server. NOTE Part numbers are found by using the part nomenclature from this list to select the correct part from the HP Partsurfer.
Page 137 Parts Information Field Replaceable Parts List Table A-1 Parts List (Continued) Mfg. Part Part Number Part Number Description Number Replacement Exchange PCA, QuickFind Diagnostic Board (includes plastic cover A6961-60009 A6961-67009 and label) PCA, QuickFind Diagnostic Board (includes plastic cover A6961-60109 A6961-67109 and label) - (RoHS) PCA, Power Distribution Board...
Page 138 Parts Information Field Replaceable Parts List Table A-1 Parts List (Continued) Mfg. Part Part Number Part Number Description Number Replacement Exchange Cable, Power Distribution to Midplane Ribbon A6961-63004 A6961-63004 Cable, Power Distribution to Midplane 10 pin A6961-63003 A6961-63003 Cable, SCSI Controller Jumper (Simplex only) A6961-63011 A6961-63011 Cable, SCSI Backplane to Midplane...
Page 139 Parts Information Field Replaceable Parts List Table A-1 Parts List (Continued) Mfg. Part Part Number Part Number Description Number Replacement Exchange Bezel-Rack Mount A6961-04043 A6977-67022 Rackless Kit A6961-04001 Core I/O Cards U320 Dual Port SCSI Core I/O A6961-60011 A6961-67011 Dual Port GigE LAN Card AB352-60001 AB352-67001 PCI-X RAID Smart Array 6402 U320, 2ch...
Page 140 Parts Information Field Replaceable Parts List Appendix A...
Page 141: Booting The Operating System
Booting the Operating System This chapter covers procedures for booting and shutting down an operating system on the HP Integrity rx4640 server. The following operating systems are supported on HP Integrity servers: HP-UX 11i Version 2 (B.11.23), HP OpenVMS, Microsoft Windows Server 2003, Red Hat Enterprise Linux, and SuSE Linux Enterprise Server.
Page 142: Operating Systems Supported On Hp Integrity Servers
Booting the Operating System Operating Systems Supported on HP Integrity Servers Operating Systems Supported on HP Integrity Servers HP supports the following operating systems on entry-class HP Integrity servers. • HP-UX 11i Version 2 (B.11.23) For details see “Booting and Shutting Down HP-UX” on page 143. •...
Page 143: Booting And Shutting Down Hp-Ux
Booting the Operating System Booting and Shutting Down HP-UX At the EFI Shell, the bcfg command supports listing and managing the boot options list for all operating systems, except Microsoft Windows. On HP Integrity servers with Windows installed, the \MSUtil\nvrboot.efi utility is provided for managing Windows boot options from the EFI Shell. For HP Integrity servers with OpenVMS installed, the \efi\vms\vms_bcfg.efi and \efi\vms\vms_show utilities are provided for managing OpenVMS boot options.
Page 144: Adding Hp-Ux To The Boot Options List
Booting the Operating System Booting and Shutting Down HP-UX Adding HP-UX to the Boot Options List This section describes how to add an HP-UX entry to the system boot options list. You can add the \EFI\HPUX\HPUX.EFI loader to the boot options list from the EFI Shell or EFI Boot Configuration menu (or in some versions of EFI, the Boot Option Maintenance Menu).
Page 145: Standard Hp-Ux Booting
Booting the Operating System Booting and Shutting Down HP-UX Press to exit the system console and return to the iLO MP Main Menu. To exit the iLO MP, Ctrl+B enter X at the Main Menu. Standard HP-UX Booting Use either of the following procedures to boot HP-UX: •...
Page 146: Single-User Mode Hp-Ux Booting
Booting the Operating System Booting and Shutting Down HP-UX The file system number might change each time it is mapped (for example, when the system boots, or when the map -r command is issued). Step 4. When accessing the EFI System Partition for the desired boot device, issue the HPUX command to initiate the HPUX.EFI loader on the device you are accessing.
Page 147 Booting the Operating System Booting and Shutting Down HP-UX When accessing the console, confirm that you are at the EFI Boot Manager menu (the main EFI menu). If you are at another EFI menu, choose the option from the submenus until you return Exit to the screen with the EFI Boot Manager heading.
Page 148: Lvm Maintenance Mode Hp-Ux Booting
Booting the Operating System Booting and Shutting Down HP-UX LVM Maintenance Mode HP-UX Booting Use the following procedure to boot HP-UX in Logical Volume Management (LVM) maintenance mode. Booting HP-UX in LVM-Maintenance Mode (EFI Shell) From the EFI Shell environment, boot in LVM-maintenance mode by stopping the boot process at the HPUX.EFI interface (the HP-UX Boot Loader prompt, HPUX>) and entering the boot -lm vmunix command.
Page 149: Booting And Shutting Down Hp Openvms
Booting the Operating System Booting and Shutting Down HP OpenVMS The command-line options you specify dictate the way in which HP-UX shuts down, and whether the server is rebooted. Use the following list to choose an HP-UX shutdown option for your server: •...
Page 150: Booting Hp Openvms
Booting the Operating System Booting and Shutting Down HP OpenVMS Step 2. Access the EFI System Partition (fs X : where X is the file system number) for the device from which you want to boot HP OpenVMS. For example, enter fs2: to access the EFI System Partition for the bootable file system number 2. The EFI Shell prompt changes to reflect the file system currently accessed.
Page 151 Booting the Operating System Booting and Shutting Down HP OpenVMS Step 2. At the EFI Boot Manager menu, choose an item from the boot options list. Each item in the boot options list references a specific boot device and provides a specific set of boot options or arguments to use when booting the device.
Page 152: Shutting Down Hp Openvms
Booting the Operating System Booting and Shutting Down HP OpenVMS Press to exit the system console and return to the iLO MP Main Menu. To exit the iLO MP, Ctrl+B enter X at the Main Menu. Shutting Down HP OpenVMS This section describes how to shut down the HP OpenVMS operating system on entry-class HP Integrity servers.
Page 153: Booting And Shutting Down Microsoft Windows
Booting the Operating System Booting and Shutting Down Microsoft Windows Booting and Shutting Down Microsoft Windows This section describes how to boot and shut down Microsoft Windows on entry-class HP Integrity servers and how to add Windows entries to the system boot options list. •...
Page 154: Booting The Microsoft Windows Operating System
Booting the Operating System Booting and Shutting Down Microsoft Windows Step 4. At the EFI Shell environment, issue the \MSUtil\nvrboot.efi command to launch the Microsoft Windows boot options utility. fs0:\> msutil\nvrboot NVRBOOT: OS Boot Options Maintenance Tool [Version 5.2.3683] 1. SUSE SLES 10 2.
Page 155: Shutting Down Microsoft Windows
Booting the Operating System Booting and Shutting Down Microsoft Windows Loading.: Windows Server 2003, Datacenter Starting: Windows Server 2003, Datacenter Starting Windows... ******************************************************************************** Computer is booting, SAC started and initialized. Use the "ch -?" command for information about using channels. Use the "?"...
Page 156 Booting the Operating System Booting and Shutting Down Microsoft Windows Windows Shutdown from the Command Line From the Windows command line, issue the shutdown command to shut down the operating system. Step 1. Log in to Windows running on the server that you want to shut down. For example, access the system console and use the Windows SAC interface to start a command prompt, from which you can issue Windows commands to shut down the server.
Page 157: Booting And Shutting Down Linux
Booting the Operating System Booting and Shutting Down Linux Booting and Shutting Down Linux This section covers booting and shutting down Linux on entry-class HP servers. Procedures for Red Hat Enterprise Linux and SuSE Linux Enterprise Server are given in this section. •...
Page 158: Booting The Red Hat Enterprise Linux Operating System
Booting the Operating System Booting and Shutting Down Linux • bcfg boot dump — Displays all items in the boot options list for the server. • bcfg boot rm # — Removes the item number specified by # from the boot options list. •...
Page 159: Booting The Suse Linux Enterprise Server Operating System
Booting the Operating System Booting and Shutting Down Linux From the system console, choose the entry from the EFI Boot Manager menu to access the EFI Shell shell. Step 2. Access the EFI System Partition for the Red Hat Enterprise Linux boot device. Use the map EFI Shell command to list the file systems (fs0, fs1, and so on) that are known and mapped.
Page 160: Shutting Down Linux
Booting the Operating System Booting and Shutting Down Linux From the system console, choose the entry from the EFI Boot Manager menu to access the EFI Shell shell. Step 2. Access the EFI System Partition for the SuSE Linux Enterprise Server boot device. Use the map EFI Shell command to list the file systems (fs0, fs1, and so on) that are known and mapped.
Page 161: Utilities
Utilities This appendix describes the utilities that are part of the HP Integrity rx4640 server. These include the EFI boot manager, and EFI-POSSE. This appendix addresses the following topics: • “Extensible Firmware Interface Boot Manager” on page 162. • “EFI/POSSE Commands” on page 166.
Page 162: Extensible Firmware Interface Boot Manager
Utilities Extensible Firmware Interface Boot Manager Extensible Firmware Interface Boot Manager Extensible Firmware Interface (EFI) is an OS and platform-independent boot and pre-boot interface. EFI resides between the OS and platform firmware. This allows the OS to boot without having details about the underlying hardware and firmware.
Page 163 Utilities Extensible Firmware Interface Boot Manager The EFI boot manager loads EFI applications (including operating system [OS] first stage loader) and EFI drivers from an EFI-defined file system or image loading service. Non-volatile RAM (NVRAM) variables point to the file to be loaded. These variables contain application-specific data that is passed directly to the EFI application.
Page 164: Efi Commands
Utilities Extensible Firmware Interface Boot Manager EFI Commands Table C-1 lists EFI commands for the HP Integrity rx4640 server. The equivalent BCH commands found in PA-RISC based servers are also listed. Table C-1 EFI Commands EFI Shell Command BCH Command Parameters...
Page 165 Utilities Extensible Firmware Interface Boot Manager Table C-1 EFI Commands (Continued) EFI Shell Command BCH Command Parameters Definition Command Equivalent (PA-RISC) (PA-RISC) date Time [cn:yr:mo:dy:hr:mn[:ss]] Read or set the date time Time [cn:yr:mo:dy:hr:mn[:ss]] Read or set the real time clock INformation info all Display all server...
Page 166: Efi/Posse Commands
Utilities EFI/POSSE Commands Table C-1 EFI Commands (Continued) EFI Shell Command BCH Command Parameters Definition Command Equivalent (PA-RISC) (PA-RISC) errdump cmc processor [<proc>] [HPMC|LPMC|TOC|ASIC]] Display PIM information errdump init internal memory (PIM) EFI/POSSE Commands This section describes the EFI/POSSE commands developed for the server. EFI and Pre-OS System Environment (POSSE) are similar.
Page 167: Help Command
Utilities EFI/POSSE Commands command that has taken the place of that BCH functionality, or will inform the user that the functionality no longer exists. As a shortcut, the user may enter help followed by bch and a BCH command name to go straight to that command.
Page 168: Baud
Utilities EFI/POSSE Commands 2. Specifying a cpu number without a state will display configuration status. Examples: * To deconfigure CPU 0 fs0:\> cpuconfig 0 off CPU will be deconfigured on the next boot * To display configuration status of cpus fs0:\>...
Page 169: Cpuconfig
Utilities EFI/POSSE Commands Parameters [test] Each test can be set or cleared: booting_valid Enable/disable system firmware response to BOOTING bit. If OS Speedy Boot aware set to on. early_cpu Enable/disable early CPU selftests. late_cpu Enable/disable late CPU selftests. platform Enable/disable system board hardware tests. chipset Enable/disable CEC tests.
Page 170: Ioconfig
Utilities EFI/POSSE Commands Operation Issuing cpuconfig with no parameters displays the config/deconfig status of all processors. A user can reconfigure CPUs by specifying a CPU number and a state (on or off). If a valid state is entered and is different from the current state of a CPU, its status changes on the next boot.
Page 171: Default
Utilities EFI/POSSE Commands Examples: * To display the current settings fs0:\> ioconfig Fast initialization: Enabled System Wake-On-LAN: Disabled * To display the current device connection policy setting fs0:\> ioconfig fast_init Fast initialization: Enabled * To disable fast initialization fs0:\> ioconfig fast_init off Fast initialization: Disabled * To enable the System Wake-On-LAN setting fs0:\>...
Page 172: Info
Utilities EFI/POSSE Commands Operation If a user enters no parameters, the usage is displayed. Otherwise, the specified error log is displayed. Adding -n to the clear parameter disables the confirmation prompt. (The errdump command can also be accessed through the server Configuration menu.) info Allows the user to display most server information.
Page 173 Utilities EFI/POSSE Commands BOOTABLE DEVICES Order Media Type Path ----- ---------- --------------------------------------- CDROM Acpi(HWP0002,0)/Pci(2|0)/Ata(Primary,Master)/CDROM(Entry0) Vendor Device Slot Path ------ ------ ----------- 0x1033 0x0035 Acpi(HWP0002,0)/Pci(1|0) 0x1033 0x0035 Acpi(HWP0002,0)/Pci(1|1) 0x1033 0x00E0 Acpi(HWP0002,0)/Pci(1|2) 0x1095 0x0649 Acpi(HWP0002,0)/Pci(2|0) 0x1000 0x0030 Acpi(HWP0002,100)/Pci(1|0) 0x1000 0x0030 Acpi(HWP0002,100)/Pci(1|1) 0x8086 0x1079 Acpi(HWP0002,100)/Pci(2|0) 0x8086...
Page 174 Utilities EFI/POSSE Commands LAN Address Path ----------------- ---------------------------------------- *Mac(000E7F7E07FA) Acpi(HWP0002,100)/Pci(2|0)/Mac(000E7F7E07FA)) Mac(000E7F7E07FB) Acpi(HWP0002,100)/Pci(2|1)/Mac(000E7F7E07FB)) FIRMWARE INFORMATION Firmware Revision: 86.10 [4432] PAL_A: 7.31/5.37 PAL_B: 5.69 EFI Spec: 1.10 EFI Intel Drop: 14.62 EFI Build: 86.10 SAL Spec: 3.01 SAL_A: 2.00 SAL_B: 86.10 POSSE: 0.10 ACPI: 7.00 SMBIOS: 2.3.2a: BMC Revision: 3.42...
Page 175 Utilities EFI/POSSE Commands Boottest: BOOTTEST Settings Default Variable OS is not speedy boot aware. Selftest Setting --------- -------------- early_cpu Run this test late_cpu Run this test platform Run this test chipset Run this test io_hw Run this test mem_init Run this test mem_test Run this test LAN Address Information:...
Page 176: Info Cpu Command
Utilities EFI/POSSE Commands Other Bridge 0002 Other Bridge 0009 Baseboard MC 0342 Example C-10 info cpu Command Shell> info cpu PROCESSOR MODULE INFORMATION # of Family/ Logical Cache Cache Model Processor Module CPUs Speed Size Size (hex.) State ------ ------- -------- ------ ------...
Page 177: Lanaddress
Utilities EFI/POSSE Commands 0x8086 0x1079 Acpi(HWP0002,100)/Pci(2|1) 0x1000 0x0021 Acpi(HWP0002,200)/Pci(1|0) 0x1077 0x2312 Acpi(HWP0002,300)/Pci(1|0) 0x1077 0x2312 Acpi(HWP0002,300)/Pci(1|1) 0x1000 0x000F Acpi(HWP0002,400)/Pci(1|0) 0x1000 0x000F Acpi(HWP0002,400)/Pci(1|1) 0x1000 0x0021 Acpi(HWP0002,600)/Pci(1|0) 0x103C 0x1290 Acpi(HWP0002,700)/Pci(1|0) 0x103C 0x1048 Acpi(HWP0002,700)/Pci(1|1) 0x1002 0x5159 Acpi(HWP0002,700)/Pci(2|0) System Wake-On-LAN: Enabled Example C-13 info boot Command Shell>...
Page 178: Monarch
Utilities EFI/POSSE Commands Parameters none Example C-14 lanaddress Command LAN Address Information: LAN Address Path ----------------- ---------------------------------------- Mac(00306E4C4F1A) Acpi(HWP0002,0)/Pci(3|0)/Mac(00306E4C4F1A)) *Mac(00306E4C0FF2) Acpi(HWP0002,100)/Pci(2|0)/Mac(00306E4C0FF2)) monarch Displays or modifies the ID of the bootstrap processor. The preferred monarch number is stored in NVM. Syntax monarch <cpu>...
Page 179: Sysmode
Utilities EFI/POSSE Commands Syntax pdt (clear) Parameters <clear> clears the pdt Operation With no options specified, the command displays the PDT information for the server. The PDT is cleared and a reboot is required for memory reallocation and safe booting. Example C-16 pdt Command Shell>...
Page 180: Specifying Scsi Parameters
Step 1. At the EFI shell prompt, enter the following command to map the parameters for all PCI cards installed in the server: info io A list of all the devices that are installed in the HP Integrity rx4640 server and managed by EFI drivers is displayed. The output may look like this: Appendix C...
Page 181 Utilities Specifying SCSI Parameters I/O INFORMATION BOOTABLE DEVICES Order Media Type Path ----- ---------- --------------------------------------- CDROM Acpi(HWP0002,0)/Pci(2|0)/Ata(Primary,Master)/CDROM(Entry0) Vendor Device Slot Path ------ ------ ----------- 0x1033 0x0035 Acpi(HWP0002,0)/Pci(1|0) 0x1033 0x0035 Acpi(HWP0002,0)/Pci(1|1) 0x1033 0x00E0 Acpi(HWP0002,0)/Pci(1|2) 0x1095 0x0649 Acpi(HWP0002,0)/Pci(2|0) 0x1000 0x0030 Acpi(HWP0002,100)/Pci(1|0) 0x1000 0x0030 Acpi(HWP0002,100)/Pci(1|1) 0x8086...
Page 182: Scsi Interface
Utilities Specifying SCSI Parameters Using the SCSI interface information from the example above, the pieces of information that, combined, tell you this is a SCSI interface are the following (shown in bold, for highlighting purposes): 0x1000 0x0030 Acpi(HWP0002,200)/Pci(1|0) 0x1000 0x0030 Acpi(HWP0002,200)/Pci(1|1) Looking at all of the above information together, the vendor (0x1000) and device (0x0030) are the IDs for a SCSI interface.
Page 183 Utilities Specifying SCSI Parameters In the preceding example, the SCSI interface information is shown highlighted bold. You can tell the information is for the SCSI interface because the path on the first line—Acpi(HWP0002,100)— is the path from the information displayed by the info io command. The next two lines are for the SCSI interface two channels, one line for each channel (they contain the SCSI interface description [LSI Logic Ultra320 SCSI Controller]).
Page 184 Utilities Specifying SCSI Parameters Continuing the example for Channel A of this SCSI interface, you would enter: drvcfg -s 45 18 Step 5. The EFI SCSI Setup Utility starts and its main menu displays, showing a list of all the EFI capable SCSI interfaces in the server.
Page 185 Utilities Specifying SCSI Parameters • Disconnect • SCSI Timeout • Queue Tags • Format • Verify Changing any of these fields can cause unpredictable results. Step 7. You may display (and optionally change) any SCSI parameters listed below for the channel of the SCSI interface, or restore its SCSI parameters to their default values.
Page 186: Using The Boot Configuration Menu
Utilities Using the Boot Configuration Menu Using the Boot Configuration Menu The Boot Configuration Menu menu allows you to select console output and input devices as well as various boot options. It contains the following items: • Boot From File •...
Page 187: Add Boot Entry
Utilities Using the Boot Configuration Menu Load File [Acpi(HWP0002,0)/Pci(3|0)/Mac(00306E4C4F1A)] Exit In this example: • NO VOLUME LABEL is a hard drive. When you format a hard drive, the EFI tools provide an option to LABEL the disk. In this example, the volume was not labelled. •...
Page 188: Remove Boot Entry
Utilities Using the Boot Configuration Menu This does not delete any files, applications or drivers from your server. NOTE This option displays a list of boot options that are configured on your server. The names will match the options on the main Boot Manager menu (above). If you remove a drive from your server, you must manually delete it from the boot options list.
Page 189: Autoboot Configuration
Utilities Using the Boot Configuration Menu For example: Manage BootNext setting. Select an Operation EFI Shell [Built-in] Current OS Reset BootNext Setting Save Settings to NVRAM Help Exit VenHw(D65A6B8C-71E5-4DF0-A909-F0D2992B5AA9) Boot0000 AutoBoot Configuration Use this option to set the amount of time the server pauses before attempting to launch the first item in the Boot Options list.
Page 190: Driver Configuration
Acpi(HWP0002,700)/Pci(1|1)/Uart(9600 N81)/VenMsg(VtUtf8) * Acpi(HWP0002,700)/Pci(2|0) * indicates a currently selected device. This menu is identical to Console Error Devices. The HP Integrity rx4640 server does not support different configurations for Output and Error console. For correct operation: • When changes are made to either Output or Error console menus, the identical change must be made in both menus.
Page 191: Console Configuration
Acpi(HWP0002,700)/Pci(1|1)/Uart(9600 N81)/VenMsg(VtUtf8) * Acpi(HWP0002,700)/Pci(2|0) * indicates a currently selected device. This menu is identical to Console Error Devices. The HP Integrity rx4640 does not support different configurations for Output and Error console. For correct operation: • When changes are made to either Output or Error console menus, the identical change must be made in both menus.
Page 192: System Reset
Acpi(HWP0002,700)/Pci(1|1)/Uart(9600 N81)/VenMsg(VtUtf8) * Acpi(HWP0002,700)/Pci(2|0) * indicates a currently selected device. This menu is identical to Console Error Devices. The HP Integrity rx4640 server does not support different configurations for Output and Error console. For correct operation: • When changes are made to either Output or Error console menus, the identical change must be made in both menus.
Page 193: Using The System Configuration Menu
Acpi(HWP0002,700)/Pci(1|1)/Uart(9600 N81)/VenMsg(VtUtf8) * Acpi(HWP0002,700)/Pci(2|0) * indicates a currently selected device. This menu is identical to Console Error Devices. The HP Integrity rx4640 server does not support different configurations for Output and Error console. For correct operation: • When changes are made to either Output or Error console menus, the identical change must be made in both menus.
Page 194: Using The Security Configuration Menu
Utilities Using the Boot Configuration Menu Advanced System Information The Advanced System Information Menu displays information about server and component configuration. Set System Time Set System Time lets you modify the system time. Set System Date Set System Date lets you modify the system date. Set User Interface Set User Interface lets the user change the legacy boot manager user interface.
Page 195: Index
Index core I/O slots core PCI cards acetone installing adapter covers, front and top slot number, determining with info command removing and replacing ammonia customer support antistatic wrist strap autoboot devtree command controller handle, determining battery, server EFI-capable devices and controller handles, removing and replacing displaying benzene...
Page 196 Index memory iLO MP motherboard manageability locations and functions PCI riser locator power supply unit power supply processor QuickFind panel field replaceable unit, FRU lighter fluid list of front bezel removing and replacing management processor See iLO MP front cover, removing and replacing memory extender board 16 DIMM layout 32 DIMM layout...
Page 197 Index processor phone installing supported DIMM sizes removing and replacing supported operating systems system configuration menu supported sizes system event log processor extender board troubleshooting with removing and replacing processor module description features top cover, removing and replacing trichlorethylene – troubleshooting I/O baseboard quads...

HP Integrity rx4640 User's & Service Manual

About this Document

1 Introduction

2 Controls, Ports, and Leds

3 Powering off and Powering on the Server

4 Removing and Replacing Components

5 Troubleshooting

Parts Information

Booting the Operating System

Utilities

Quick Links

Troubleshooting

Related Manuals for HP Integrity rx4640

Summary of Contents for HP Integrity rx4640