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HP 430 and HP 431 Notebook PC and Compaq 435 and Compaq 436 Notebook PC Maintenance and Service Guide...
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Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel, Celeron, Core, and Pentium are trademarks of Intel Corporation in the U.S. and other countries. Microsoft and Windows are U.S.
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Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
Table of contents 1 Product description ......................1 2 External component identification ................... 10 Display ..........................10 Button ........................... 11 Keys ............................. 12 Lights ............................ 13 TouchPad ..........................14 Left side ..........................15 Right side ..........................16 Bottom ..........................17 3 Illustrated parts catalog ....................
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Packaging and transporting guidelines ........39 Component replacement procedures ..................41 Service tag ......................41 Computer feet ......................42 Battery ........................43 WLAN module ......................44 Memory module ...................... 47 Hard drive ......................48 Optical drive (select models only) ................51 Keyboard .......................
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7 Backup and recovery ....................100 Restore ..........................100 Creating restore media ......................101 Performing a system restore ....................102 Restoring using the dedicated recovery partition (select models only) ......102 Restoring using the restore media ................103 Changing the computer boot order ................103 Backing up and recovering your information ................
AMD processor Intel processor √ Product Name Compaq 435 and Compaq 436 Notebook PC √ HP 430 and HP 431 Notebook PC √ Processors AMD® Phenom® II N970 Quad Core 2.20-GHz processor (2.0-MB L2 cache, 1333-MHz FSB, 35 W, 3.6 gigatransfers/second) √...
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Category Description Computer models Computer models equipped with an equipped with an AMD processor Intel processor √ AMD Athlon II P340 Dual Core 2.20- GHz processor (1.0-MB L2 cache, 1066-MHz FSB, 25 W, 3.2 gigatransfers/second) √ AMD Turion® II P560 Dual Core 2.50- GHz processor (2.0-MB L2 cache, 1066-MHz FSB, 35 W, 3.6 gigatransfers/second)
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Category Description Computer models Computer models equipped with an equipped with an AMD processor Intel processor √ Intel Core 2 Duo T6670 2.20-GHz processor (2.0-MB L3 cache, 800- MHz FSB) √ Intel Celeron® DC T3500 2.10-GHz processor (1.0-MB L2 cache, 800- MHz FSB) √...
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Category Description Computer models Computer models equipped with an equipped with an AMD processor Intel processor √ Graphics AMD graphics: AMD Radeon™ HD 6310M discrete-class graphics supporting DX11 AMD Radeon HD 6250M discrete-class graphics supporting DX11 Support for Blu-Ray and high-definition DVD playback with HD-decode and DX10 and DX11 support √...
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Category Description Computer models Computer models equipped with an equipped with an AMD processor Intel processor √ √ Panel 14.0-in, high-definition (HD), light- emitting diode (LED), SVA AntiGlare (1366×768) display; typical brightness: 200 nits 14.0-in, HD, LED, SVA BrightView (1366×768) display; typical brightness: 200 nits All display assemblies include 1 or 2 wireless local area network (WLAN)
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Category Description Computer models Computer models equipped with an equipped with an AMD processor Intel processor √ √ Supports the following hard drives: ● 750-GB, 5400-rpm ● 640-GB, 5400-rpm ● 500-GB, 7200-rpm ● 500-GB, 5400-rpm ● 320-GB, 7200-rpm ● 320-GB, 5400-rpm ●...
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Category Description Computer models Computer models equipped with an equipped with an AMD processor Intel processor √ √ Wireless Integrated wireless local area network (WLAN) options by way of wireless module √ √ One or two WLAN antennas built into display assembly √...
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Category Description Computer models Computer models equipped with an equipped with an AMD processor Intel processor √ √ Keyboard/ Full-size 14-in, textured, pocket, pointing devices keyboard with full numeric keypad √ √ TouchPad with multi-touch gestures, 2- finger scrolling, and pinch- zoom enabled √...
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Category Description Computer models Computer models equipped with an equipped with an AMD processor Intel processor √ Preinstalled: ● Windows 7 Home Basic (64- and 32-bit) ● Windows 7 Home Premium (64- bit) ● Windows 7 Professional (64-bit) ● Windows 7 Starter 32-bit ●...
External component identification Display Item Component Description Speakers (2) Produce sound. Internal display switch Turns off the display and initiates Sleep if the display is closed while the power is on. NOTE: The display switch is not visible from the outside of the computer.
Item Component Description Internal microphone Records sound. *The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region.
Keys Item Component Description Displays system information when pressed in combination with the key. Displays system information when pressed in combination with the key. Windows logo key Displays the Windows Start menu. Windows applications key Displays a shortcut menu for items beneath the pointer. Action keys Execute frequently used system functions.
Lights Item Component Description ● TouchPad light Off: The TouchPad is on. ● Amber: The TouchPad is off. Caps lock light On: Caps lock in on. ● Power light On: The computer is on. ● Blinking: The computer is in the Sleep state. ●...
TouchPad Item Component Description ● TouchPad light Off: The TouchPad is on. ● Amber: The TouchPad is off. TouchPad on/off button Turns the TouchPad on and off. TouchPad zone Moves the pointer and selects or activates items on the screen. Left TouchPad button Functions like the left button on an external mouse.
Left side Item Component Description External monitor port Connects an external VGA monitor or projector. Vents (2) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
Item Component Description ● Hard drive light Blinking white: The hard drive is being accessed. ● Off: The hard drive is idle. ● (10) Power light White: The computer is on. ● Blinking white: The computer is in the Sleep state. ●...
Bottom Item Component Description Battery bay Holds the battery. Battery release latch Releases the battery from the battery bay. Vents (5) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
Illustrated parts catalog Service tag When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag. Item Description Function Product name This is the product name affixed to the front of the computer. Serial number (s/n) This is an alphanumeric identifier that is unique to each product.
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Item Description Function Part number/Product number (p/n) This number provides specific information about the product's hardware components. The part number helps a service technician to determine what components and parts are needed. Warranty period This number describes the duration of the warranty period for the computer.
Computer major components Chapter 3 Illustrated parts catalog...
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Item Component Spare part number 14.0-in, high definition (HD), light-emitting diode (LED), display assembly (includes webcam, microphone, and wireless antenna transceivers and cables): For use with all computer models: AntiGlare in pewter finish 646666-001 BrightView in pewter finish 646664-001 For use only with Compaq 435 and Compaq 436 computer models: AntiGlare in charcoal gray finish 647607-001 BrightView in charcoal gray finish...
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Item Component Spare part number (10) Speaker Kit (includes left and right speakers and cable) 645978-001 (11) System board (includes replacement thermal material): For use only with computer models equipped with an AMD Athlon II, Phenom II, 646981-001 Turion II, or V-Series processor and a graphics subsystem with discrete memory For use only with computer models equipped with an AMD Athlon II, Phenom II, 646982-001 Turion II, or V-Series processor and a graphics subsystem with UMA memory...
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Item Component Spare part number For use only with computer models equipped with an Intel Dual Core i5 or i3 processor 646182-001 and a graphics subsystem with discrete video memory For use only with computer models equipped with an Intel Dual Core i5 or i3 processor 646183-001 and a graphics subsystem with UMA video memory For use only with computer models equipped with an Intel Pentium processor and a...
Display assembly subcomponents Item Component Spare part number Display bezel: In pewter finish for use with all computer models 646661-001 In charcoal gray finish for use only with Compaq 435 and Compaq 436 645964-001 computer models Display hinge covers (2) 645971-001 Chapter 3 Illustrated parts catalog...
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Item Component Spare part number 14.0-in, HD, LED display panel: 14.0-in, HD, LED, AntiGlare display panel 646674-001 14.0-in, HD, LED, BrightView display panel 645987-001 Webcam/microphone module 646138-001 Display Hinge Kit (includes left and right display hinges and brackets) 645970-001 Display Cable Kit (includes display panel cable and webcam/microphone 645967-001 module cable) Antenna Kit (includes left and right wireless antenna cables and transceivers)
Mass storage devices Item Component Spare part number Hard drive (2.5-in, 7.0-mm, SATA; does not include hard drive connector cable, hard drive bracket, or screws): For use only with Compaq 435 and Compaq 436 computer models: 250-GB, 7200-rpm 649902-001 For use with all computer models: 750-GB, 5400-rpm 634250-001 640-GB, 5400-rpm...
Item Component Spare part number Blu-ray Disc ROM with SuperMulti DVD±R/RW Double-Layer Drive with LightScribe 645989-001 DVD±RW and CD-RW Super Multi Double-Layer Combo Drive with LightScribe 645988-001 Miscellaneous parts Component Spare part number HP Smart AC adapter: 90-W PFC RC V EM HP Smart AC adapter 609940-001 90-W PFC RC V HP Smart AC adapter 609947-001...
Plastics Kit Item Component Spare part number Plastics Kit, includes: 646131-001 Hard drive compartment cover (includes one captive screw, secured by a C-clip) Memory module/wireless module compartment cover (includes one captive screw, secured by a C-clip) Sequential part number listing Spare part number Description 490371-001...
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Spare part number Description 572930-001 Intel Core 2 Duo P7570 2.26-GHz processor (3.0-MB L2 cache, 1066-MHz FSB, 25 W; includes replacement thermal material) 592399-001 Intel Celeron DC T3300 2.00-GHz processor (1.0-MB L2 cache, 800-MHz FSB; includes replacement thermal material) 593127-001 Atheros AR9002WB-1NGB 802.11b/g/n 1×1 WiFi and Bluetooth 2.1+EDR Combo Adapter (BT3.0+HS ready) 593553-001...
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Spare part number Description 645963-001 Top cover in charcoal gray finish for use only with Compaq 435 and Compaq 436 computer models (includes power button board and cable and TouchPad and TouchPad cable) 645964-001 Display bezel in charcoal gray finish for use only with Compaq 435 and Compaq 436 computer models 645966-001 Antenna Kit (includes left and right wireless antenna cables and transceivers)
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Spare part number Description 646172-001 TouchPad button board (includes bracket and cable) 646173-001 Power connector cable 646180-001 Fan/heat sink assembly for use only with computer models equipped with an Intel Pentium processor and a graphics subsystem with discrete video memory (includes replacement thermal material) 646181-001 Fan/heat sink assembly for use only with computer models equipped with an Intel Pentium...
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Spare part number Description 646673-001 System board for use only with computer models equipped with an Intel Dual Core i5 or i3 processor, a system board with the HM65 chipset, a graphics subsystem with discrete video memory, and 512-MB of graphics subsystem memory (includes replacement thermal material) 646674-001 14.0-in, HD, LED, AntiGlare display panel 646760-001...
Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.
Drive handling CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
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CAUTION: To prevent damage to the computer when you are removing or installing internal components, observe these precautions: Keep components in their electrostatic-safe containers until you are ready to install them. Before touching an electronic component, discharge static electricity by using the guidelines described in this section.
Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.
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Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.
Component replacement procedures This chapter provides removal and replacement procedures. There are as many as 72 screws that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw and size and location during removal and replacement.
Item Component Description Part number/Product number (p/n) This number provides specific information about the product’s hardware components. The part number helps a service technician determine what components and parts are needed. Warranty period This number describes the duration of the warranty period for the computer.
Battery Description Spare part number 6-cell, 55-Whr, 2.55-Ah Li-ion battery 593554-001 6-cell, 47-Whr, 2.20-Ah Li-ion battery 593553-001 Before disassembling the computer, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
WLAN module Description Spare part number Atheros AR9002WB-1NGB 802.11b/g/n 1×1 WiFi and Bluetooth 2.1+EDR Combo Adapter 593127-001 (BT3.0+HS ready) Ralink 5390GN 802.11b/g/n 1×1 WiFi Adapter 630703-001 Realtek 8188BC8 802.11a/b/g/n 2×2 WiFi and Bluetooth 3.0+HS Combo Adapter 602993-001 Realtek 8188GN 802.11b/g/n 1×1 WiFi Adapter 640926-001 CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless...
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Lift the rear edge of the memory module/wireless module compartment cover (2) up and forward until it rests at an angle. Remove the memory module/wireless module compartment cover. The memory module/wireless module compartment cover is available in the Plastics Kit, spare part number 645981-001. Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module.
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Reverse this procedure to install the WLAN module. Chapter 4 Removal and replacement procedures...
Memory module Description Spare part number 4-GB (PC3, 10600, 1333-MHz) 621569-001 2-GB (PC3, 10600, 1333-MHz) 621565-001 1-GB (PC3, 10600, 1333-MHz) 639738-001 Before removing a memory module, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
Hard drive NOTE: The hard drive spare part kit does not include the hard drive connector cable, bracket, or screws. The hard drive connector cable is included in the Cable Kit, spare part number 645968-001. The hard drive bracket and screws are included in the Hard Drive Hardware Kit, spare part number 645969-001.
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Lift the rear edge of the hard drive compartment cover (2) up and forward until it rests at an angle. Remove the hard drive compartment cover. The hard drive compartment cover is available in the Plastics Kit, spare part number 645981-001. Disconnect the hard drive connector cable (1) from the system board.
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Remove the hard drive (3). If it is necessary to replace the hard drive screws (1), the hard drive bracket (2), or the hard drive connector cable (3), remove and replace the components. Reverse this procedure to reassemble and install the hard drive. Chapter 4 Removal and replacement procedures...
Optical drive (select models only) NOTE: The optical drive spare part kit includes a bezel and bracket. Description Spare part number Blu-ray Disc ROM with SuperMulti DVD±R/RW Double-Layer Drive with LightScribe 645989-001 DVD±RW and CD-RW Super Multi Double-Layer Combo Drive with LightScribe 645988-001 Before removing the optical drive, follow these steps: Shut down the computer.
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If it is necessary to replace the optical drive bracket, position the optical drive with the rear panel toward you. Remove the two Phillips PM2.0×3.0 screws (1) that secure the bracket to the optical drive. Remove the optical drive bracket (2). Reverse this procedure to reassemble and install the optical drive.
Keyboard NOTE: The keyboard spare part kit includes a keyboard cable. Description Spare part number For use in Brazil 646125-201 For use in Latin America 646125-161 For use in South Korea 646125-AD1 For use in Taiwan 646125-AB1 For use in Thailand 646125-281 For use in the United States 646125-001...
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Remove the keyboard: Remove the Phillips PM2.5×5.0 screw that secures the keyboard to the computer. Rest and secure the computer on its left side. Partially open the computer. Insert a screw driver or similar thin tool into the keyboard release hole, and then press on the back of the keyboard until the keyboard disengages from the computer.
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Lift the rear edge of the keyboard (1), and then swing the keyboard up and forward (2) until it rests upside down on the palm rest. Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is attached, and then disconnect the keyboard cable (2) from the system board.
Top cover NOTE: The top cover spare part kit includes the TouchPad and TouchPad cable. Description Spare part number In pewter finish for use with all computer models 646667-001 In charcoal gray finish for use only with Compaq 435 and Compaq 436 computer models 645963-001 Before removing the top cover, follow these steps: Shut down the computer.
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Remove the nine Phillips PM2.5×6.0 screws that secure the top cover to the computer. Remove the two Phillips PM2.5×10.0 screws (1) and the four Phillips PM2.0×3.0 screws (2) that secure the top cover to the computer. Turn the computer right-side up, with the front toward you. Open the computer.
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Release the ZIF connectors to which the following cables are attached, and then disconnect the cables from the system board: ● Power button board cable (1) (included with the power button board spare part kit, spare part number 646129-001) ● TouchPad button board cable (2) (included with the TouchPad button board spare part kit, spare part number 646130-001) ●...
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Remove the three Phillips PM2.5×6.0 screws that secure the top cover to the computer. Lift the rear edge of the top cover (1) until the left and right sides disengage from the base enclosure. Remove the top cover (2). Reverse this procedure to install the top cover. Component replacement procedures...
Power button board Description Spare part number Power button board (includes cable) 646129-001 Before removing the power button board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
Remove the power button board and cable (2). Reverse this procedure to install the power button board and cable. TouchPad button board Description Spare part number TouchPad button board (includes cable) 646130-001 Before removing the TouchPad button board, follow these steps: Shut down the computer.
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Remove the TouchPad button board and cable: Turn the top cover upside down, with the top toward you. Release the TouchPad board cable (1) and the TouchPad button board cable (2) from the top cover. (The TouchPad board cable and the TouchPad button board cable are attached to the top cover with double-sided tape.) Remove the four Phillips PM2.0×4.0 screws (3) that secure the TouchPad button board to the top cover.
Speakers Description Spare part number Speaker Kit (includes left and right speakers and cable) 645978-001 Before removing the speakers, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
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Remove the speakers (6). Reverse this procedure to install the speakers. Chapter 4 Removal and replacement procedures...
USB board Description Spare part number USB board (includes cable) 646128-001 Before removing the USB board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
Reverse this procedure to install the USB board. Power connector cable Description Spare part number Power connector cable 641394-001 Before removing the power connector cable, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
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Release the power connector cable from the clip (2) built into the base enclosure. Turn the computer right-side up, with the front toward you. Open the computer. Release the power connector cable (1) from the clips and routing channel built into the base enclosure.
Remove the power connector (4). Reverse this procedure to install the power connector cable. Display assembly Description Spare part number 14.0-in, HD, LED, display assembly (includes microphone and wireless antenna transceivers and cables) For use with all computer models: AntiGlare in pewter finish 646666-001 BrightView in pewter finish 646664-001...
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Disconnect the WLAN module antenna cables from the WLAN module (see WLAN module on page 44). Remove the following components: ● Hard drive (see Hard drive on page ● Keyboard (see Keyboard on page ● Top cover (see Top cover on page ●...
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If it is necessary to replace the display bezel or any of the display assembly subcomponents: Remove the two Mylar screw covers (1) and the two Phillips PM2.5×4.0 screws (2) that secure the display bezel to the display assembly. The Mylar screw covers are available in the Display Screw Kit, spare part number 645976-001.
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If it is necessary to replace the webcam/microphone module: Detach and release the module (1) as far as the module cable allows. (The module is attached to the display enclosure with double-sided tape.) Disconnect the module cable (2) from the module. Remove the webcam/microphone module (3).
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Remove the hinge covers (2). The hinge covers are available using spare part number 645971-001. If it is necessary to replace the display panel: Remove the two Phillips PM2.5×4.0 screws (1) and four Phillips PM2.5×5.0 screws (2) that secure the display panel to the display enclosure. Chapter 4 Removal and replacement procedures...
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Lift the top edge of the display panel, and then swing it up and forward until it rests upside down in front of the display enclosure. Release the adhesive strip (1) that secures the display panel cable to the display panel, and then disconnect the display panel cable (2) from the display panel.
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Remove the display hinges (2). The display hinges include the display hinges and brackets and are available using spare part number 645970-001. If it is necessary to replace the display panel cable: Release the tabs (1) built into the display enclosure shielding that secure the display panel cable to the display enclosure.
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If it is necessary to replace the wireless antenna cable and transceiver: Release the wireless antenna transceiver (1) from the display enclosure. (The wireless antenna transceiver is attached to the display enclosure with double-sided tape.) Release the wireless antenna cable from the clips (2) built into the display enclosure. Remove the wireless antenna cable and transceiver (3).
System board NOTE: The system board spare part kit includes replacement thermal material. Description Spare part number For use only with computer models equipped with an AMD Athlon II, Phenom II, Turion II, or V-Series 646981-001 processor and a graphics subsystem with discrete memory For use only with computer models equipped with an AMD Athlon II, Phenom II, Turion II, or V-Series 646982-001 processor and a graphics subsystem with UMA memory...
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● USB board (see USB board on page ● Power connector cable (see Power connector cable on page ● Display assembly (see Display assembly on page NOTE: When replacing the system board, be sure that the following components are removed from the defective system board and installed on the replacement system board: ●...
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Remove the system board (3) by sliding it up and to the right at an angle. NOTE: A heat sink is attached to the base enclosure to service a component on the bottom of the system board. The thermal material must be thoroughly cleaned from the surfaces of the system board (1) and the heat sink (2) attached to the base enclosure each time the system board is removed.
Optical drive connector cable NOTE: The optical drive connector cable is included in the Cable Kit, spare part number 645968-001. Before removing the optical drive connector cable, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
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Remove the optical drive connector (3) from the base enclosure. Reverse this procedure to install the optical drive connector cable. Chapter 4 Removal and replacement procedures...
RTC battery Description Spare part number RTC battery (includes cable and double-sided tape) 646132-001 Before removing the RTC battery, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
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Detach the RTC battery (2) from the system board. (The RTC battery is attached to the system board with double-sided tape.) Remove the RTC battery. Reverse this procedure to install the RTC battery. Chapter 4 Removal and replacement procedures...
Fan/heat sink assembly NOTE: The fan/heat sink assembly spare part kit includes replacement thermal material. Description Spare part number For use only with computer models equipped with an AMD Athlon II, Phenom II, Turion II, or V-Series 647319-001 processor and a graphics subsystem with discrete memory For use only with computer models equipped with an AMD Athlon II, Phenom II, Turion II, or V-Series 647318-001 processor and a graphics subsystem with UMA memory...
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● Top cover (see Top cover on page ● USB board (see USB board on page ● Power connector cable (see Power connector cable on page ● Display assembly (see Display assembly on page ● System board (see System board on page Remove the fan/heat sink assembly: Disconnect the fan cable from the system board.
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NOTE: The following illustration shows the fan/heat sink assembly removal process on a computer model equipped with an Intel Pentium processor and a graphics subsystem with discrete memory. NOTE: The following illustration shows the fan/heat sink assembly removal process on a computer model equipped with an Intel Pentium processor and a graphics subsystem with UMA memory.
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NOTE: The following illustration shows the fan/heat sink assembly removal process on a computer model equipped with an Intel Celeron processor. The thermal material must be thoroughly cleaned from the surfaces of the heat sink and the system board components each time the heat sink is removed. Replacement thermal material is included with the base enclosure, fan/heat sink assembly, processor, and system board spare part kits.
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● Thermal paste is used on the processor (1) and the heat sink section (2) that services it ● A thermal pad is used on the FCH chip (3) and the heat sink section (4) that services it NOTE: The following illustration shows the replacement thermal material locations on a computer model equipped with an Intel Pentium processor and a graphics subsystem with discrete memory.
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● Thermal paste is used on the processor (1) and the heat sink section (2) that services it ● A thermal pad is used on the Northbridge chip (3) and the heat sink section (4) that services it NOTE: The following illustration shows the replacement thermal material locations on a computer model equipped with an Intel Celeron processor.
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Lift the processor (2) straight up, and then remove it. NOTE: The gold triangle (3) on the processor must be aligned with the triangle icon (4) embossed on the processor socket when you install the processor. Reverse this procedure to install the processor. Component replacement procedures...
Setup Utility (BIOS) and System Diagnostics Using Setup Utility Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility includes settings for the types of peripherals installed, the startup sequence of the computer, and the amount of system and extended memory.
Navigating and selecting in Setup Utility To navigate and select in Setup Utility, follow these steps: Turn on or restart the computer, and then press while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. ●...
Restoring factory settings in Setup Utility NOTE: Restoring defaults will not change the hard drive mode. To return all settings in Setup Utility to the values that were set at the factory, follow these steps: Turn on or restart the computer, and then press while the “Press the ESC key for Startup Menu”...
Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer, you need to know the version of the system BIOS currently installed. BIOS version information (also known as ROM date and System BIOS) can be displayed by pressing +esc (if you are already in Windows) or by using Setup Utility.
BIOS installation procedures vary. Follow any instructions that are displayed on the screen after the download is complete. If no instructions are displayed, follow these steps: Windows 7—Open Windows Explorer by selecting Start > Computer. Windows XP—Open Windows Explorer by selecting Start > My Computer. Double-click your hard drive designation.
Specifications Computer specifications Metric U.S. Dimensions Depth 23.1 cm 9.09 in Width 34.2 cm 13.46 in Height (front to back) 3.1 to 3.6 cm 1.22 to 1.39 in Weight 2.19 kg 4.84 lb Input power Operating voltage 18.5 V dc @ 3.5 A - 65 W or 19.0 V dc @ 4.74 A - 90 W Operating current 3.5 A - 65 W or 4.74 A - 90 W Temperature...
14.0-inch display specifications Metric U.S. Dimensions Height 17.6 cm 6.93 in Width 31.2 cm 12.28 in Diagonal 35.7 cm 14.06 in Number of colors Up to 16.8 million Contrast ratio 200:1 (typical) Brightness 200 nits (typical) Pixel resolution Pitch 0.197 × 0.197 mm Format 1366 ×...
Hard drive specifications 500-GB* 320-GB* 250-GB* Dimensions Height 9.5 mm 9.5 mm 7.0 mm Length 100.4 mm 100.4 mm 100.4 mm Width 69.9 mm 69.9 mm 69.9 mm Weight 110 g 110 g 110 g Interface type SATA SATA SATA Transfer rate Synchronous (maximum) 1.1 GB/sec...
Backup and recovery Your computer includes tools provided by the operating system and HP to help you safeguard your information and restore it if ever needed. This chapter provides information on the following topics: ● Creating a set of recovery discs or a recovery flash drive (Recovery Manager software feature) ●...
Creating restore media HP recommends that you create either a set of recovery discs or a recovery flash drive to be sure that you can restore your computer to its original factory state if the hard drive fails, or if for any reason you cannot restore using the recovery partition tools.
Performing a system restore Recovery Manager software allows you to repair or restore the computer to its original factory state. Recovery Manager works from recovery discs, a recovery flash drive, or from a dedicated recovery partition (select models only) on the hard drive. NOTE: A system restore needs to be performed if the computer hard drive has failed or if all attempts to correct any functional computer issues fail.
Restoring using the restore media If possible, back up all personal files. Insert the first recovery disc into the optical drive on your computer or an optional external optical drive, and then restart the computer. – or – Insert the recovery flash drive into a USB port on your computer, and then restart the computer. NOTE: If the computer does not automatically restart in the Recovery Manager, the computer boot order needs to be changed.
Backing up and recovering your information It is very important to back up your files and keep any new software in a safe place. As you add new software and data files, continue to create backups on a regular basis. How completely you are able to recover your system depends on how recent your backup is.
Using Windows Backup and Restore Guidelines: ● Be sure that the computer is connected to AC power before you start the backup process. ● Allow enough time to complete the backup process. Depending on file sizes, it may take over an hour.
Create a system restore point Select Start > Control Panel > System and Security > System. In the left pane, click System Protection. Click the System Protection tab. Follow the on-screen instructions. Restore to a previous date and time To revert to a restore point (created at a previous date and time), when the computer was functioning optimally, follow these steps: Select Start >...
Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.
Requirements for specific countries and regions Country/region Accredited agency Applicable note number Australia EANSW Austria Belgium CEBC Canada Denmark DEMKO Finland FIMKO France Germany Italy Japan METI The Netherlands KEMA Norway NEMKO The People's Republic of China South Korea Sweden SEMKO Switzerland Taiwan...
Recycling Battery When a battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for computer battery disposal. Display WARNING! The backlight contains mercury. Caution must be exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury.
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Perform the following steps: Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the bezel disengages from the display assembly.
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Disconnect all display panel cables (1) from the display inverter and remove the inverter (2). Remove all screws (1) that secure the display panel assembly to the display enclosure. Remove the display panel assembly (2) from the display enclosure. Turn the display panel assembly upside down. Remove all screws that secure the display panel frame to the display panel.
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Remove the display panel frame (2) from the display panel. Remove the screws (1) that secure the backlight cover to the display panel. Lift the top edge of the backlight cover (2) and swing it outward. Remove the backlight cover. Turn the display panel right-side up.
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Remove the backlight cables (1) from the clip (2) in the display panel. Turn the display panel upside down. Remove the backlight frame from the display panel. WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. Display...
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Remove the backlight from the backlight frame. Disconnect the display cable (1) from the LCD panel. Remove the screws (2) that secure the LCD panel to the display rear panel. Release the LCD panel (3) from the display rear panel. Release the tape (4) that secures the LCD panel to the display rear panel.