Contents Before Working Inside Your Computer........10 .................... 10 Before You Begin ................... 10 Safety Instructions ..................11 Recommended Tools After Working Inside Your Computer........13 Technical Overview..............14 ................ 14 Inside View of Your Computer ................15 System Board Components Removing the Stand Assembly..........17 ......................
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Replacing the Speaker Cover............ 25 ......................25 Procedure ....................25 Post-requisites Removing the Speakers.............. 26 .....................26 Prerequisites ......................26 Procedure Replacing the Speakers...............28 ......................28 Procedure ....................28 Post-requisites Removing the Memory Module(s)..........29 .....................29 Prerequisites ......................30 Procedure Replacing the Memory Module(s)..........32 ......................33 Procedure ....................
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Replacing the Hard Drive............40 ......................40 Procedure ....................40 Post-requisites Removing the VESA-Mount Bracket........41 ..................... 41 Prerequisites ......................41 Procedure Replacing the VESA-Mount Bracket........42 ......................42 Procedure ....................42 Post-requisites Removing the Control-Buttons Board........43 .....................43 Prerequisites ......................43 Procedure Replacing the Control-Buttons Board........45 ......................
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Replacing the Power-Supply Diagnostic Board....51 ......................51 Procedure ....................51 Post-requisites Removing the Microphone............52 .....................52 Prerequisites ......................52 Procedure Replacing the Microphone............54 ......................54 Procedure ....................54 Post-requisites Removing the Wireless Card............. 55 .....................55 Prerequisites ......................55 Procedure Replacing the Wireless Card............56 ......................
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Replacing the I/O Bracket............63 ......................63 Procedure ....................63 Post-requisites Removing the Optical Drive............64 ....................64 Prerequisites ......................65 Procedure Replacing the Optical Drive............68 ......................68 Procedure ....................68 Post-requisites Removing the Power-Supply Fan..........69 ....................69 Prerequisites ......................70 Procedure Replacing the Power-Supply Fan..........
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Replacing the Processor Heat-Sink......... 79 ......................79 Procedure ....................79 Post-requisites Removing the Processor Fan............ 80 ....................80 Prerequisites ......................80 Procedure Replacing the Processor Fan............. 82 ......................82 Procedure ....................82 Post-requisites Removing the Processor............83 .....................83 Prerequisites ......................83 Procedure Replacing the Processor.............85 ......................
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Procedure ....................99 Post-requisites Removing the Display Panel............ 101 ....................101 Prerequisites ...................... 102 Procedure Replacing the Display Panel............ 108 ...................... 108 Procedure ....................109 Post-requisites Flashing the BIOS................110 Getting Help and Contacting Dell.......... 111 ..................111 Self-Help Resources ....................111 Contacting Dell...
Before Working Inside Your Computer CAUTION: To avoid damaging the components and cards, handle them by their edges and avoid touching pins and contacts. Before You Begin Save and close all open files and exit all open applications. Shut down your computer. –...
WARNING: Before working inside your computer, read the safety information that shipped with your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/ regulatory_compliance. WARNING: Disconnect all power sources before opening the computer cover or panels. After you finish working inside the computer, replace all covers, panels, and screws before connecting to the power source.
After Working Inside Your Computer CAUTION: Leaving stray or loose screws inside your computer may severely damage your computer. Replace all screws and make sure that no stray screws remain inside your computer. Connect any external devices, peripherals, and cables you removed before working on your computer.
Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Inside View of Your Computer antennas (2) power-supply unit processor fan...
After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Press the stand-release button to release the stand. Pivot the stand upward and remove the stand assembly away from the computer.
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Using the screw handle, loosen the captive thumbscrew that secures the stand base to the stand riser. stand riser stand base captive thumbscrew screw handle...
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Slide the stand base off the stand riser. stand riser stand base...
After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Slide the tabs on the stand assembly into the slots on the back cover. Lower the stand assembly to lock it into place.
Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the stand assembly. Procedure CAUTION: Do not remove the computer cover unless you need to install internal accessories for your computer.
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Lift the back cover off the computer. plastic scribe back cover...
After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Align the tabs on the back cover with the slots on the display bezel and snap the back cover into place.
Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the stand assembly. Remove the back cover.
After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Align the screw holes on the speaker cover with the screw holes on the display-panel base.
Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the stand assembly. Remove the back cover.
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Lift the speakers off the display-panel base. screws (4) speakers (2) speaker cable...
Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Align the screw holes on the speakers with the screw holes on the display-panel base.
Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the stand assembly. Remove the back cover.
Procedure Using the tabs, pry the memory-module shield off the system-board shield. memory-module shield tabs (6) system-board shield Use your fingertips to carefully spread apart the securing clips on each end of the memory-module connector until the memory module pops...
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Remove the memory module from the memory-module connector. memory-module connector memory modules (2) securing clips (4)
Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.
Procedure Align the notch on the memory module with the tab on the memory- module connector. Insert the memory module into the memory-module connector, and press the memory module down until it clicks into place. NOTE: If you do not hear the click, remove the memory module and reinstall it.
memory modules (2) Slide the tabs on the memory-module shield under the tabs on the system-board shield until the memory-module shield is fully secured. Post-requisites Replace the back cover. Replace the stand assembly.
Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the stand assembly. Remove the back cover.
After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Align and place the system-board shield on the display-panel base. Slide the tabs on the system-board shield into the slots on the display- panel base until it snaps into place.
After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive. CAUTION: To avoid data loss, do not remove the hard drive while the computer is in Sleep or On state.
Procedure Press down on the hard-drive bracket and slide the hard-drive assembly to release it from the hard-drive cage. Lift the hard-drive assembly off the hard-drive cage. hard-drive assembly hard-drive bracket hard-drive cage...
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Gently pry the hard-drive bracket off the hard drive. hard-drive hard-drive bracket Remove the screws that secure the hard-drive cage to the system board. Lift the hard-drive cage off the system board. hard-drive cage screws (4)
Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive. Procedure Align the screw holes on the hard-drive cage with the screw holes on the system board.
Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the stand assembly. Remove the back cover.
After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Align the screw holes on the VESA-mount bracket with the screw holes on the display-panel base.
Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the stand assembly. Remove the back cover.
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Disconnect the control-buttons board cable from the connector on the control-buttons board. ground cable screw control-buttons board cable control-buttons board...
Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Connect the control-buttons board cable to the connector on the control-buttons board.
Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the stand assembly. Remove the back cover.
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Lift the converter board off the display-panel base. screws (2) display-backlight cable converter board converter-board cable...
After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Align the screw holes on the converter board with the screw holes on the display-panel base.
Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the stand assembly. Remove the back cover.
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Lift the power-supply diagnostic board off the I/O bracket. power-supply diagnostic power-supply diagnostic board board cable screw I/O bracket...
Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Connect the power-supply diagnostic board cable to the connector on the power-supply diagnostic board.
Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the stand assembly. Remove the back cover.
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Disconnect the microphone cables from the microphones. right microphone screws (2) left microphone securing tabs (2) microphone brackets (2) microphone cables (2)
After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Connect the microphone cables to the microphones. Slide the microphones into the slots on the display bezel and make sure the securing tabs are in position.
Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the stand assembly. Remove the back cover.
After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Align the notch on the wireless card with the tab on the Mini Card slot. Slide the wireless card at an angle into the Mini Card slot.
After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. CAUTION: Removing the coin-cell battery resets the BIOS settings to default. It is recommended that you note the BIOS settings before removing the coin-cell battery.
Procedure CAUTION: Removing the coin-cell battery resets the BIOS settings to default. It is recommended that you note the BIOS settings before removing the coin-cell battery. Locate the coin-cell battery socket on the system board. For more information, see System Board Components.
After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure With the positive-side facing up, insert the coin-cell battery into the battery socket and press down the battery into place.
Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the stand assembly. Remove the back cover.
Procedure Remove the screws that secure the power port to the I/O bracket. Remove the screws that secure the I/O bracket to the display-panel base. power port screws (2) power port I/O bracket I/O bracket screws (4) Lift the I/O bracket slightly and slide the power port through the I/O bracket.
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Lift the I/O bracket off the display-panel base. power port I/O bracket...
After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Slide the power port through the I/O bracket. Align the screw holes on the I/O bracket with the screw holes on the display-panel base.
Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the stand assembly. Remove the back cover.
Procedure Press the securing tab down and slide the optical-drive assembly to release it from the interposer. optical-drive assembly interposer securing tab Pivot the optical-drive bezel upward to release it from the optical-drive assembly. Remove the screws that secure the optical-drive bracket to the optical drive.
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Remove the optical-drive bracket from the optical drive. optical-drive bezel optical drive optical-drive bracket screws (2) Disconnect the power cable and data cable from the system board. Remove the screws that secure the interposer to the display-panel base. Remove the power cable and date cable from the routing guides on the display-panel base.
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Lift the interposer off the display-panel base. screws (2) data cable power cable...
Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Route the power cable and data cable through the routing guides on the display-panel base.
Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the stand assembly. Remove the back cover.
Procedure Remove the screw that secures the power-supply fan bracket to the display-panel base. Lift the power-supply fan bracket off the display-panel base. screw power-supply fan bracket Disconnect the power-supply fan cable from the power-supply unit.
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Remove the screws that secure the power-supply fan to the display- panel base. power-supply fan screws (2) power-supply fan cable...
After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Connect the power-supply fan cable to the power-supply unit. Align the screw holes on the power-supply fan with the screw holes on the display-panel base.
Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the stand assembly. Remove the back cover.
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Disconnect the power-supply fan cable from the power-supply unit. power-port cable processor power cable power-supply fan cable main power cable power-supply fan cable Remove the screw that secures the power-supply unit to the display- panel base.
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Slide and lift the power-supply unit to release it from the display-panel base. power-supply unit screw...
Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Place the power-supply unit on the display-panel base and slide it into position.
Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the stand assembly. Remove the back cover.
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Lift the processor heat-sink off the system board. Mylar screw processor heat-sink captive screws (4)
After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure NOTE: The original thermal grease can be reused, if the original processor and heat sink are reinstalled together. If either the processor or the heat sink is replaced, use the thermal pad provided in the kit to ensure that thermal conductivity is achieved.
Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the stand assembly. Remove the back cover.
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Lift the processor fan off the display-panel base. Mylar processor fan screws (3) processor-fan cable...
After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Align the screw holes on the processor fan with the screw holes on the display-panel base.
Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the stand assembly. Remove the back cover.
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Gently lift the processor and remove it from the processor socket. release lever securing tab processor cover processor...
After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. CAUTION: If either the processor or the heat sink is replaced, use the thermal grease provided in the kit to make sure that thermal conductivity is achieved.
Pivot the release lever down and place it under the tab on the processor cover. processor pin-1 indicator processor alignment tabs (2) alignment post securing tab processor cover release lever Post-requisites Replace the processor fan. Replace the processor heat-sink. Replace the system-board shield.
After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the system setup after you replace the system board.
Procedure NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS after you replace the system board.
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NOTE: Before disconnecting the cables from the system board, note the location of the connectors and routing of the cables so that you can reconnect them correctly after you replace the system board. Disconnect all the cables connected to the system board. processor power cable camera cable speaker cable...
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screws (12) system board Gently lift the system board at an angle and remove the side I/O bracket off the system board. Lift the system board off the display-panel bracket. system board side I/O bracket...
After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the system setup after you replace the system board.
Entering the Service Tag in the BIOS Turn on the computer. Press <F2> when the DELL logo is displayed to enter the system setup program. Navigate to the main tab and enter the Service Tag in the Service Tag Input field.
Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the stand assembly. Remove the back cover.
Procedure Remove the screw that secures the ground cable and the camera module to the display bezel. Move the ground cable away to access the camera module. Carefully lift the camera module out of the display bezel. Disconnect the camera cable from the camera module. screw camera module ground cable...
After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Connect the camera cable to the camera module. Align the screw hole on the ground cable and the camera module with the screw hole on the display bezel.
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18 Replace the memory module(s). 19 Replace the back cover. 20 Replace the stand assembly.
Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the stand assembly. Remove the back cover.
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Lift the antenna modules off the display bezel. screws (2) right antenna module left antenna module securing tape...
After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Align the screw holes on the antenna modules with the screw holes on the display bezel.
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18 Replace the back cover. 19 Replace the stand assembly.
Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the stand assembly. Remove the back cover.
Procedure Remove the screw that secures the ground cable to the display-panel base. Remove the screws that secure the release latches to the display-panel base. Lift the release latches off the display-panel base. Rotate and lift the release-latch brackets off the display-panel base. ground cable screw ground cable right release latch...
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Lift the display-panel base off the display bezel. display-panel base screws (15) Peel the tape that secures the display panel to the display bezel. tape display bezel Press the release latch on either side of the display-cable connector and then pull the display cable to disconnect it from the display panel.
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10 Peel off the display cable from the display panel. display-cable connector display cable release latches (2) 11 Peel off the Mylar from the touch-control board cable.
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12 Disconnect the touch-control board cable from the touch-control board. Mylar touch-control board cable touch-control board 13 Lift the latches and disconnect the flex cable from the display panel. connector latches flex cable 14 Remove the screws that secure the display assembly to the display bezel.
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15 Gently lift the display assembly off the display bezel. screws (4) flex cable display panel 16 Remove the screws that secure the display-panel brackets to the display panel.
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17 Remove the display-panel brackets off the display panel. screws (4) display-panel brackets (2) display panel...
After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Align the screw holes on the display-panel brackets with the screw holes on the display panel.
Post-requisites Replace the antennas. Replace the camera. Replace the speakers. Replace the speaker cover. Replace the system board. Replace the coin-cell battery. Replace the wireless card. Replace the processor. Replace the processor fan. 10 Replace the processor heat-sink. 11 Replace the power-supply unit.
You may need to flash (update) the BIOS when an update is available or when you replace the system board. To flash the BIOS: Turn on the computer. Go to dell.com/support. If you have your computer's Service Tag, type your computer's Service Tag and click Submit.
Getting Help and Contacting Dell Self-Help Resources You can get information and help on Dell products and services using these online self-help resources: Self-Help Information Self-Help Options Windows 8 — Open the Search Accessing Windows Help charm, type Help and Support in the search box and press <Enter>.
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NOTE: If you do not have an active internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.