Page 1 DocuCentre-III C4100/C3100 Administrator Guide...
Page 2 The data saved in the hard disk of the machine may be lost if there is any problem in the hard disk. Fuji Xerox is not responsible for any direct and indirect damages arising from or caused by such data loss.
Page 3: Table Of Contents
Table of Contents Table of Contents Table of Contents ......................1 Before Using the Machine ..................11 Preface ........................12 Types of Manuals ...................... 13 Using This Guide ....................... 14 Organization of This Guide ................... 14 Conventions ......................15 Interface Cables ......................17 Using the USB Interface ..................
Page 4 Cleaning the Machine....................62 Cleaning the Exterior .....................62 Cleaning the Document Cover and Document Glass ..........62 Cleaning the Film and Constant Velocity Transport Glass ........63 Cleaning the Document Feeder Rollers..............64 Executing Calibration ....................65 Printing a Report/List....................68 Deleting the Private Print Job with an Invalid User ID..........69 Machine Status ......................71 Overview of Machine Status..................72 Machine Information....................73...
Page 5 Table of Contents Copy Service Settings ..................... 125 Copy Tab - Features Allocation ................125 Number of Display Buttons ................. 126 Copy Defaults ..................... 126 Copy Control ....................... 130 Original Size Defaults ..................132 Reduce/Enlarge Presets ..................132 Custom Colors ....................132 Annotations Create Comments................
Page 6 Job Flow Service Settings ..................177 Setup & Calibration ....................178 Create Mailbox.....................178 Stored Programming....................180 Create Job Flow Sheet ..................180 Create Job Flow Sheet Keyword .................187 Add Address Book Entry..................187 Create Fax Group Recipients ................193 Add Fax Comment....................194 Paper Tray Attributes...................194 Accounting........................195 Create/View User Accounts.................195 View Accounts .....................197 Reset User Accounts ...................198...
Page 7 Table of Contents Step 1 Preparations .................... 232 Step 2 Configuration on the Machine..............232 Step 3 Configuration on the Computer ............... 233 CentreWare Internet Services Setting Items............234 Installation When Using Microsoft Network (SMB)..........235 Step 1 Preparations .................... 235 Step 2 Configuration on the Machine..............
Page 8 Configuration of Job Flow Sheets ................258 Step 1 Enabling Ports and Setting TCP/IP ............258 Step 2 Configuring the SNMP Port ..............259 Step 3 Configuration on the Computer ..............259 10 Using the Internet Fax Service................261 Internet Fax Overview ....................262 Preparations ......................262 System Requirements for the Machine..............262 E-Mail Environment .....................262 Installation Procedure....................264...
Page 9 Table of Contents Step2 Configuration on a Computer ..............289 13 Authentication and Account Administration ............291 Overview of Authentication and Account Administration ......... 292 Overview of Authentication ................. 292 Overview of Account Administration ..............293 Authentication......................294 Users Controlled by Authentication..............294 User Role and Authorization Groups ..............
Page 10 Unable to Import Scanned Documents to the Computer ........342 Unable to Send a Scanned Document over the Network (FTP/SMB) ....342 Unable to Send E-mail..................344 The Image is not What was Expected ..............344 Network-related Problems..................346 When using SMB ....................346 When using NetWare...................347 When using TCP/IP .....................351 When using EtherTalk ..................353 CentreWare Internet Services Problems .............353...
Page 11 Table of Contents ESC/P-K Emulation Settings................459 Magnification Table..................... 465 Paper Size and Number of Printable Characters..........469 PDF Direct Print....................... 471 PDF Direct Print Settings ..................471 PCL Emulation......................473 HP-GL2 Emulation....................476 Hard Clip Area ....................480 Printable Area ..................... 481 Auto Layout......................
Page 13: Before Using The Machine
1 Before Using the Machine This chapter describes organization of this guide and conventions. Preface .......................12 Types of Manuals ..................13 Using This Guide ..................14 Interface Cables..................17 Energy Saver Mode ..................18 Customizing the Control Panel ..............20 Entering Text ....................24...
Page 14: Preface
1 Before Using the Machine Preface Thank you for selecting DocuCentre-III C4100/C3100 (hereafter referred to as “the machine”). This guide explains how to operate the machine and the precautions that must be followed during operation. To get the most out of the machine and to use it effectively, be sure to read this guide before use.
Page 15: Types Of Manuals
Types of Manuals Types of Manuals We provide the following guides for optimum usage of the machine. Accompanying Manuals The machine comes with the following documentation, which is referred to as accompanying manuals. The accompanying manuals include the descriptions of how to configure and use the machine.
Page 16: Using This Guide
1 Before Using the Machine Using This Guide This guide is intended for machine administrators and provides maintenance information such as how to replace consumables, how to configure network, and troubleshooting procedures. Organization of This Guide This guide consists of the following chapters. 1 Before Using the Machine Describes organization of this guide and conventions.
Page 17: Conventions
Using This Guide 13 Authentication and Account Administration Describes the authorization feature for restricting use of the machine, as well as the administration feature for monitoring usage statuses for each feature using the authorization feature. 14 Problem Solving Describes troubles that may occur with the machine and their solutions. 15 Appendix Describes the machine specifications, optional accessories, and cautions/restrictions.
Page 18 1 Before Using the Machine section "Receiving Faxes" in chapter 4 "Fax" of the User Guide. Orientation of documents or paper is described in this guide as follows: , ,Long Edge Feed (LEF):Loading with one of the long edges of the document or paper.
Page 19: Interface Cables
Interface Cables Interface Cables When connecting the machine directly to a computer, use USB interface. When connecting to a network, use the Ethernet interface. Using the USB Interface The USB interface supports USB 2.0. This section describes the installation procedure for the USB interface. Ensure that the machine is off.
Page 20: Energy Saver Mode
1 Before Using the Machine Energy Saver Mode The machine is installed with a Energy Saver feature that will automatically cut off the electricity to the machine if no copy or print data is received for a certain duration. The Energy Saver feature has two modes: [Low Power mode] and [Sleep mode]. The machine enters the Low Power mode after the preset time has elapsed if the machine is left unused for a fixed period of time.
Page 21 Energy Saver Mode Select [Tools]. Select [Machine Clock/Timers]. Select [Power Saver/Energy Saver Timers], and select [Change Settings]. Using , configure an energy saver mode migration time, in 1 minute increments. From Last Operation to Low Power Mode Set the time to move to the [Low Power Mode] after the last operation. Note •...
Page 22: Customizing The Control Panel
1 Before Using the Machine Customizing the Control Panel Use the following procedure to select the screen to be displayed when the machine is turned on or exited from the Energy Saver mode, to select the screen to be displayed after Auto Clear, to assign features to <Custom>...
Page 23 Customizing the Control Panel Select [Screen Default], and select [Change Settings]. Select [Send from Mailbox]. Note • Select [ ] to return to the previous screen or [ ] to move to the next screen. Setting the Screen to be displayed after Auto Clear Set the screen to be displayed after Auto Clear.
Page 24 1 Before Using the Machine Select [Services]. Select [Stored Programming]. Note • The layout of buttons in this screen is corresponding to the layout of those on the [All Services] screen when pressing the <All Services> button. • You cannot assign the same feature to more than one button. Services You can select a feature button.
Page 25: Network Scanning
Customizing the Control Panel Network Scanning Scan to PC For information on how to change the settings, refer to "Copy Tab - Features Allocation" (P.125), "First Tab" (P.157), and "Screen Defaults" (P.162).
Page 26: Entering Text
1 Before Using the Machine Entering Text During operations, a screen for entering text sometimes appears. This section describes how to enter text. You can enter the following characters: numerals, letters, and symbols. Item Description Entering letters and numerals If you select [Shift], uppercase letters appear. To return to the lowercase letters, select [Shift] again.
Page 27: Paper And Other Media
2 Paper and Other Media This chapter describes the types of paper that can be used on the machine, precautions when handling paper, and how to load paper in trays. Paper Types ....................26 Loading Paper ....................29 Changing the Paper Size for the Trays............34 Changing the Paper Settings..............36...
Page 28: Paper Types
To make full and effect use of the machine's performance, we recommend using only paper recommended by Fuji Xerox. If you want to use paper not recommended by Fuji Xerox, contact our Customer Support Center.
Page 29 • Depending on the type of paper used and the operating environment, paper may not feed to the machine properly, or print quality may be negatively affected. Unusable Paper Using paper that is not recommended by Fuji Xerox may cause a paper jam or a machine malfunction. Use paper and OHP films recommended by Fuji Xerox.
Page 30 2 Paper and Other Media When continuously outputting onto transparencies, transparency sheets may sometimes stick to each other. Remove transparencies from the output tray every 20 or so sheets, and fan them to cool them down.
Page 31: Loading Paper
Loading Paper Loading Paper This section describes how to load paper. Types of paper loaded in trays The machine automatically detects the size and orientation of loaded paper in trays. You need to set a paper type, however. Normally, each of the trays is set to plain paper. When loading paper other than plain paper in trays, change the paper type settings.
Page 32: Loading Paper In The Tray 5 (Bypass)
2 Paper and Other Media For information on changing the paper size and orientation, refer to "Changing the Paper Size for the Trays" (P.34). Pull out the tray towards you until it stops. Important • While the machine processes a job, do not pull the tray out that the job uses.
Page 33: Tandem Tray Module (Ttm)
Loading Paper Load paper with the side to be copied or printed on face down, and insert the paper lightly along the paper guides until it comes to a stop. Important • Do not load mixed paper types into the tray. •...
Page 34: Hcf B1 (Tray 6)
2 Paper and Other Media HCF B1 (Tray 6) The High Capacity Feeder (Tray 6) allows you to load up to 2,000 sheets of paper. Note • You cannot load custom size paper into the High Capacity Feeder. Pull out Tray 6. Remove the screw from the guide at the back of the tray, and remove the guide from the tray.
Page 35 Loading Paper Pull up the end-guide lever along the slot (j), adjust the position of the lever to the size of the paper (k), and then push the lever back into its position (l). Note • Do not use the slot at the left of the 8.5”...
Page 36: Changing The Paper Size For The Trays
2 Paper and Other Media Changing the Paper Size for the Trays The following describes how to change the paper size for the Trays 1 to 3. Note • The paper types for the Trays 1 to 3 are preset. Normally, plain paper is set. When changing the setting to a different paper type, change the paper quality settings to match the type of paper to be loaded to maintain high print quality.
Page 37 Changing the Paper Size for the Trays Slide the three paper guide levers to just touch the edges of the paper. Note • When loading standard size paper in the Tray, move the paper guides to the marks corresponding to the paper size.
Page 38: Changing The Paper Settings
2 Paper and Other Media Changing the Paper Settings The following describes how to change the paper type for Trays and how to set image quality processing by individual paper type. After loading paper in the trays, specify the types of the paper loaded and the image quality suited to each paper type.
Page 39 Changing the Paper Settings Select the paper tray whose paper type setting is to be changed at [Items], and select [Change Settings]. Select the [Paper Size/Auto Paper selects this tray] or [Paper Type/ Color]. When [Paper Size/Auto Paper select this tray] is selected When [Paper Type/Color] is selected Select [Save], [Confirm], or [Close] repeatedly until the [Paper Tray Settings] screen is displayed.
Page 40 2 Paper and Other Media Select [Close] to return to the [All Services] screen.
Page 41: Maintenance
3 Maintenance This chapter describes how to replace consumables, clean the machine, adjust gradation, print a report/list, and delete the print job with an invalid User ID. Replacing Consumables................40 Cleaning the Machine .................62 Executing Calibration..................65 Printing a Report/List ..................68 Deleting the Private Print Job with an Invalid User ID ........69...
Page 42: Replacing Consumables
Use a broom or a wet cloth to wipe off spilled toner. Never use a vacuum cleaner for the spills. It may catch fire by electric sparks inside the vacuum cleaner and cause explosion. If you spill a large volume of toner, contact your local Fuji Xerox representative.
Page 43 When calling our Customer Support Center to order consumables/periodical replacement parts, have the product codes ready. Use of consumables/periodical replacement parts not recommended by Fuji Xerox can impair machine quality and performance. Use only consumables/periodical replacement parts recommended by Fuji Xerox.
Page 44: Replacing The Toner Cartridges
Important • When replacing the toner cartridge, toner may spill and soil the floor. We recommend laying paper on the floor beforehand. • The use of toner cartridges not recommended by Fuji Xerox may impair quality and performance. Use only toner cartridges recommended by Fuji Xerox.
Page 45: Replacing The Black (K) Toner Cartridge
If you have a used toner cartridge no longer needed, contact your local Fuji Xerox representative for its disposal. Important • Be careful when handling the empty cartridge to avoid spilling any residue toner. Remove the new toner cartridge from its box.
Page 46: Replacing The Color (Cmy) Toner Cartridges
3 Maintenance Insert the cartridge, aligning the arrow on the cartridge with the arrow on the machine, and push until it locks into position. Close the toner cartridge door. Close the front cover. Note • A message will be displayed and the machine will not operate if the front cover is not completely closed.
Page 47 If you have a used toner cartridge no longer needed, contact your local Fuji Xerox representative for its disposal. Important • Be careful when handling the empty cartridge to avoid spilling any residue toner. Remove the new toner cartridge from its box.
Page 48: Replacing The Waste Toner Bottle
Important • Used waste toner bottles require special processing during disposal. Return all used toner cartridges to our Customer Support Center. • The use of waste toner bottles not recommended by Fuji Xerox may impair quality and performance. Use only waste toner bottles recommended by Fuji Xerox for the machine.
Page 49 Replacing Consumables Insert the new waste toner bottle in the machine and push until it locks into position. Completely remove the old ROS cleaner (R4) from the machine. Insert the new ROS cleaner into the machine. Close the front cover. Note •...
Page 50: Replacing The Drum Cartridge
If you swallow toner, spit it out, rinse your mouth with water, drink plenty of water and consult a physician immediately. Important • The use of drum cartridges not recommended by Fuji Xerox may impair quality and performance. Use only drum cartridges recommended by Fuji Xerox.
Page 51 Replacing Consumables Remove the drum cartridge from the machine. Note • When replacing the drum cartridge, make sure that the new cartridge is the correct one specified for the machine. Take a new drum cartridge out of the box, and put the used drum cartridge into a supplied plastic bag and then into the box.
Page 52: Replacing The Second Bias Transfer Roll Unit
3 Maintenance Reinsert the ROS cleaner to clean the raster output scanner. Close the front cover. Note • A message will be displayed and the machine will not operate if the front cover is not completely closed. Replacing the Second Bias Transfer Roll Unit The Second Bias Transfer Roll unit lasts approximately 150,000 copies and prints.
Page 53: Replacing The Fuser Unit
Replacing Consumables Remove the new Second Bias Transfer Roll unit from its box and insert it into the machine. Place the unit in the machine, aligning the arrow indicators. Fasten the unit into position by rotating the screws clockwise. Close the side cover. Select [Reset Counter] on the screen.
Page 54 3 Maintenance Select [Fuser Assembly] on the [Supplies] screen or the [Consumables Status] screen. Turn the power off, unplug the machine, and allow the machine to cool for approximately 30 minutes. Pull the side cover open. Remove the two screws securing the fuser unit by rotating them anticlockwise.
Page 55: Replacing The Transfer Belt Cleaner
Replacing Consumables Fasten the unit into position by rotating the screws clockwise. Close the side cover. Connect the power cord, then turn the power switch on of the machine. Select [Fuser Assembly] on the [Consumables Status] screen. When the [Consumables Status] screen does not appear on the touch screen, press the <Machine Status>...
Page 56 3 Maintenance Rotate the Transfer Belt Cleaner unit release lever (R2) clockwise. Loosen the Transfer Belt Cleaner unit locking screw by rotating it anticlockwise. Remove the Transfer Belt Cleaner unit from the machine. Important • Be careful when handling the unit not to spill any residue toner left on the Transfer Belt Cleaner unit.
Page 57: Replacing The Staple Cartridge (For Finisher-A1)
When this message appears, load a new staple case into the staple cartridge. Important • The use of staple cartridges not recommended by Fuji Xerox may impair quality and performance. Use only staple cartridges recommended by Fuji Xerox for the machine.
Page 58 3 Maintenance Take the staple cartridge out of the finisher. After removing the staple cartridge, check the inside of the finisher for any remaining staples. Pinch both sides of the empty staple case with your fingers (1), and remove the staple case from the cartridge (2).
Page 59: Replacing The Staple Cartridge (For Finisher-B1)
When this message appears, load a new staple case into the staple cartridge. Important • The use of staple cartridges not recommended by Fuji Xerox may impair quality and performance. Use only staple cartridges recommended by Fuji Xerox for the machine.
Page 60: Replacing The Staple Cartridge (For Booklet Maker Unit For Finisher-B1)
When this message appears, load a new staple case into the staple cartridge. Important • The use of staple cartridges not recommended by Fuji Xerox may impair quality and performance. Use only staple cartridges recommended by Fuji Xerox for the machine.
Page 61: Emptying The Punch Waste Container (For Finisher-B1)
Replacing Consumables Hold the tabs on both sides of a new staple cartridge, and insert it into the original position until it clicks. Note • If you have trouble inserting the cartridge, make sure that the staples in the cartridge are properly in place.
Page 62: Replacing The Stamp Cartridge
Important • Do not touch the ink pad of the stamp cartridge. If it comes into contact with your skin, wash immediately. • Problems caused by using consumables not recommended by Fuji Xerox are not covered by the maintenance service contract.
Page 63 Replacing Consumables Stick the supplied pin into the old stamp cartridge, and pull it straight out of the machine. Note • If only the sponge part of the stamp cartridge is removed, make sure to remove the bottom part of it also. Insert the new stamp cartridge in the machine.
Page 64: Cleaning The Machine
3 Maintenance Cleaning the Machine The following describes how to clean the machine such as the machine exterior, document cover, document feeder, and document glass. WARNING When cleaning this product, use the designated cleaning materials exclusive to it. Other cleaning materials may result in poor performance of the product. Never use aerosol cleaners, or it may catch fire and cause explosion.
Page 65: Cleaning The Film And Constant Velocity Transport Glass
Cleaning the Machine Wipe the document cover with a soft cloth moistened with water to remove any dirt and then wipe it with a soft, dry cloth. Important • Do not use cleaning agents other than water or neutral detergent. Note •...
Page 66: Cleaning The Document Feeder Rollers
3 Maintenance Wipe the constant velocity transport glass with a soft cloth moistened with water to remove any dirt, and then wipe it with a soft dry cloth. Important • Do not use cleaning agents other than water or neutral detergent.
Page 67: Executing Calibration
Executing Calibration Executing Calibration The machine automatically adjusts calibration when the density or color reproducibility in copies and prints has deteriorated. Calibration can be adjusted for each screen type. The machine offers the following three screen types: Copy Job Adjusts the gradation for [Text], [Photo & Text], or [Maps] of [Original Type]. Print Job 1 Basic screen for printing.
Page 68 3 Maintenance Enter the system administrator’s user ID with the numeric keypad, and select [Enter]. Note • The default user ID is "11111". When using the Authentication feature, a password is required. The default password is “x-admin”. Select [Tools]. Select [Image Quality Adjustment]. Select [Calibration].
Page 69 Executing Calibration Align the magenta patch of the printed Calibration Chart against the left side of the document glass. Note • Place the Calibration Chart on the document glass. Put at least five sheets of white paper over the Calibration Chart and close the document cover.
Page 70: Printing A Report/List
3 Maintenance Printing a Report/List You can print a report/list to check the settings and communication status. This section describes how to print a report/ list. For information about report/list types, refer to "Print Reports" (P.75). Note • When the <Job in Memory> indicator is lit, you can confirm the documents stored to memory in the [Stored Documents List].
Page 71: Deleting The Private Print Job With An Invalid User Id
Deleting the Private Print Job with an Invalid User ID Deleting the Private Print Job with an Invalid User ID When the Private Charge Print feature is used, all the print jobs that have a User ID regardless whether it is valid User ID or not are stored with the Private Charge Print feature.
Page 73: Machine Status
4 Machine Status This chapter describes the features for checking the machine status. Overview of Machine Status ...............72 Machine Information ...................73 Faults ......................87 Supplies ...................... 88 Billing Information ..................89...
Page 74: Overview Of Machine Status
4 Machine Status Overview of Machine Status You can check machine status and the number of printed pages on the screen. You can also print various reports/lists to check the job history, settings and registered information. Press the <Machine Status> button.
Page 75: Machine Information
Machine Information Machine Information On the [Machine Information] screen, you can check the machine configuration and paper tray status. You can change settings for the print mode. You can also print various reports/lists to check the job history, settings and registered information. The following shows the reference section for each item.
Page 76: Paper Tray Status
4 Machine Status [Machine Configuration] Screen You can check the machine configuration. Select [Machine Configuration]. Check the machine configuration in a screen displayed. Note • Select [ ] to return to the previous screen or [ ] to move to the next screen. On the [Machine Configuration] screen, you can check the following items.
Page 77: Print Reports
Machine Information % Full Paper Size Paper Type Select [Paper Tray Status]. Check the paper trays in a screen displayed. Print Reports This section describes how to print a report/list. Note • The items displayed vary depending on the optional features installed. Select [Print Reports].
Page 78: Printer Reports
4 Machine Status - When a document is deleted while it is waiting to be transmitted or to be redialed. - When the power is shut off, or when a system error occurs during an activity. You can also have the [Activity Report] printed automatically for every 100 activities. For how to configure, refer to "Reports"...
Page 79: Postscript Logical Printers List
Machine Information PCL Macro List Prints the list of forms registered for PCL. PDF Settings List Prints the settings configured in the PDF printer mode. TIFF / JPEG Settings List Prints the settings configured in the TIFF and JPEG printer mode. TIFF/JPEG Logical Printers List Prints the list of logical printers created in the TIFF and JPEG printer mode.
Page 80: Postscript Font List
4 Machine Status PCL Font List Prints the fonts available in PCL. PostScript Font List Prints the fonts available in PostScript. Scan Reports Select [Scan Reports]. Note • To display the [Scan Reports] screen, select the <Machine Status> button, and then select [Machine Information] >...
Page 81: Fax Reports
Machine Information Fax Reports Select [Fax Reports]. Note • To display the [Fax Reports] screen, select the <Machine Status> button, and then select [Machine Information] > [Print Report] > [Fax Report]. Select the list to be printed. Press the <Start> button. Reports You can print the [Configuration Report], [Scan/Fax Configuration Report], [Mailbox Selector List], and [Domain Filter List].
Page 82: Mailbox List
4 Machine Status Fax Comments List You can check the registered comments to be used on cover notes. Billing Data List You can check the status of the billing data. Note • [Billing Data List] appears when the auditron mode for the fax service is enabled. If you select [Billing Data List], the following screen for specifying a range of address numbers is displayed.
Page 83 Machine Information When the Account Administration feature of each service is disabled When the Account Administration feature of each service is disabled, the following screen appears, allowing you to print a printer meter report. Select [Auditron Reports]. Note • To display the [Auditron Reports] screen, select the <Machine Status> button, and then select [Machine Information] >...
Page 84: Automatically Printed Reports/Lists
4 Machine Status Auditron Report (Fax Jobs) You can check the number of fax transmissions/receptions and the number of pages transmitted for each user. For Account Administration settings, refer to "Accounting" (P.195). Note • [No.] displayed on the report is the No. (User Administration Number) registered for the Authentication and Account Administration feature.
Page 85: Overwrite Hard Disk
Machine Information Multi-poll Report You can check the result of a multi-poll communication (polling from multiple recipients). The remote terminal name and transmission result/status are recorded. If this report is set to be printed automatically, it is printed each time when a multi-poll transmission is complete.
Page 86 4 Machine Status Select [Off-line] or [On-line]. Off-line The printer does not accept data. Any data being sent is cancelled and not printed. On-line The printer accepts data. Select a printer language. Select the item to be set. Retrieve Programming You can retrieve and use settings registered in the memory.
Page 87 Machine Information Enter [New Value] using the numeric keypad. Select [Save]. Item number Enter the item number of the feature to be set. Current Value When you enter [Item Number], the currently set value appears. New Value Enter a new value. Store/Delete Programming For ESC/P-K and HP-GL/2 emulations, you can register settings in the memory.
Page 88: Fax Receiving Mode
4 Machine Status Password For PDF emulation, if a password is set for PDF files, set the password here in advance. PDF files can be printed only when their password matches the password set here. You can use up to 32 characters for the password. Press [Password].
Page 89: Faults
Faults Faults This section describes how to check the information of errors that occurred on the machine. The error history report shows the latest 50 errors. The items displayed include the date and time, error code, and error category. The following describes how to print the error history report. Press the <Machine Status>...
Page 90: Supplies
Important • If using a partly consumed toner cartridge (such as a toner cartridge removed from another DocuCentre-III C4100/C3100 unit), the status shown may not match the actual remaining amount. When replacing toner cartridges, we recommend you use new ones.
Page 91: Billing Information
Billing Information Billing Information On the [Billing Information] screen, you can check the number of printed pages for each meter or user. The following shows the reference section for each item. Billing Information........................89 User Account Billing Information....................89 Press the <Machine Status> button. Select the [Billing Information] tab.
Page 92 4 Machine Status For information on the Account Administration feature, refer to "Accounting" (P.195). Press the <Log In/Out> button. To check the billing meter of a currently authenticated user ID 1) Using the numeric keypad or the keyboard displayed, enter the user ID of a user whose billing meter needs to be checked, and select [Enter].
Page 93: Tools
5 Tools Each feature of the machine is set to the factory default (initial) settings, but you can customize these settings. To change the settings, enter the System Administration mode, and use the [Tools] screen. This chapter explains the features that can be changed, and the procedures to change the settings.
Page 94: System Settings Procedure
5 Tools System Settings Procedure To make or change the system settings, it is necessary to enter the System Administration mode. This section describes the basic procedures for system settings. The following shows the reference section for each procedure. Step 1 Entering System Administration Mode ................92 Step 2 Entering the System Administrator User ID and Passcode ..........92 Step 3 Selecting [Tools]......................93 Step 4 Selecting an Item on the [Tools] Screen ................93...
Page 95: Step 3 Selecting [Tools]
System Settings Procedure Step 3 Selecting [Tools] Select [Tools]. Step 4 Selecting an Item on the [Tools] Screen On the [Tools] screen, select an item to be set. For the items that can be selected on the [Tools] screen, refer to "Tools Menu List" (P.95). Select the item to be set.
Page 96: Step 5 Setting A Feature
5 Tools For more information, refer to "E-mail/Internet Fax Service Settings" (P.172). Mailbox/Stored Document Settings Allows you to set how to delete documents stored in mailboxes. For more information, refer to "Mailbox/Stored Document Settings" (P.175). Job Flow Service Settings Allows you to configure the settings relating to job flows. For more information, refer to "Job Flow Service Settings"...
Page 97: Tools Menu List
Tools Menu List Tools Menu List The following table shows a list of the items that can be set. Note that the items appearing depend on the configuration of the machine. System Settings Common Service Settings Machine Clock/Timers (P.106) Date (P.106) Time (P.106) Time Zone (P.107) Daylight Savings (P.107)
Page 98 5 Tools Image Quality Adjustment (P.113) Image Quality (P.113) Photo & Text Recognition (P.114) Output Color Recognition (P.114) Photo Reproduction Level (P.114) Background Suppression (Color Copy) (P.114) Background Suppression (B/W Copy) (P.114) Image Enhancement (P.114) Calibration (P.114) Reports (P.115) Print Reports Button (P.115) Job History Report (P.115) Activity Report (P.115) Transmission Report - Job Undelivered (P.115)
Page 99 Tools Menu List Copy Service Settings Copy Tab - Features Allocation (P.125) Number of Display Buttons (P.126) Paper Supply - Button 2 - 4 (P.126) Reduce/Enlarge - Button 3 - 4 (P.126) Copy Defaults (P.126) Paper Supply (P.126) Reduce/Enlarge (P.126) Output Color (P.126) Single Color (P.126) Dual Color - Source Color (P.126)
Page 100 5 Tools Copy Control (P.130) Memory Full Procedure (P.130) Maximum Stored Pages (P.130) Auto Paper Off (P.130) Mixed Sized Originals - 2 Sided Copy (P.131) Fine-tune 100% (P.131) Background Suppress (Photo & Text) (P.131) Background Suppression Level (Text) (P.131) Photo & Text/Printed Original (P.131) Original Type - See-Through Paper (P.131) Annotations - Comment Density (P.131) Annotations - Comment on Side 2 (P.132)
Page 101 Tools Menu List Proxy Server Settings (P.140) Use Proxy Server (P.140) Proxy Server Setup (P.141) Addresses to Bypass Proxy Server (P.141) HTTP Proxy Server Name (P.141) HTTP Proxy Server Port Number (P.141) HTTP Proxy Server Authentication (P.141) HTTP Proxy Server Login Name (P.141) HTTP Proxy Server Password (P.141) HTTPS Proxy Server Name (P.141) HTTPS Proxy Server Port Number (P.141)
Page 102 5 Tools Other Settings (P.153) Print Area (P.153) Substitute Tray (P.154) Paper Type Mismatch (P.154) Unregistered Forms (P.154) Print User ID (P.154) Banner Sheet (P.154) Banner Sheet Tray (P.155) PostScript Default Color (P.155) PostScript Paper Supply (P.155) PostScript Font Absence (P.155) PostScript Font Substitution (P.155) XPS Print Ticket Processing (P.155) LPD Print Queue (P.156)
Page 103 Tools Menu List Fax Service Settings Screen Defaults (P.162) Fax Screen Default (P.162) General Settings - 2nd Column (P.162) Address Book Speed Dial Default (P.162) Transmission Screen (P.162) Fax Defaults (P.163) Lighten/Darken (P.163) Original Type (P.163) Resolution (P.163) Mixed Sized Originals (P.163) Confirmation Options (P.163) Delivery Receipts/Read Receipts (P.163) Starting Rate (P.163)
Page 104 5 Tools Local Terminal Information (P.168) Local Name (P.169) Company Logo (P.169) Machine Password (P.169) G3 Line - Fax ID (P.169) G3 Line - Dial Type (P.169) G3 Line - Line Type (P.169) Internet Fax Control (P.169) Internet Fax Path (P.169) Broadcast Internet Fax Profile (P.170) Broadcast Starting Rate (P.170) Delivery Confirmation Method (P.170)
Page 105 Tools Menu List Setup & Calibration Setup Create Mailbox (P.178) Mailbox Name (P.178) Check Mailbox Passcode (P.178) Delete Documents After Retrieval (P.179) Delete Expired Documents (P.179) Link Job Flow Sheet to Mailbox (P.179) When the [Delete Mailbox] Button is Selected (P.180) Stored Programming (P.180) Create Job Flow Sheet (P.180)
Page 106 5 Tools Add Address Book Entry (P.187) Address Type (P.188) Fax Number (P.188) E-mail Address (P.188) Name (P.189) Index (P.189) Relay Station Setup (P.189) Starting Rate (P.189) Resolution (P.189) Cover Page (P.189) Maximum Image Size (P.189) Delay Start (P.190) Remote Mailbox (P.190) F Code (P.190) Relay Broadcast (P.190) Billing - Day Time, Billing - Night Time, Billing -...
Page 107 Tools Menu List Accounting Type (P.199) Accounting Disabled (P.199) Local Accounting (P.199) Network Accounting (P.199) Xerox Standard Accounting (P.199) Auditron Mode (P.199) Verify User Details (P.199) Customize User Prompts (P.199) Accounting Login Screen Settings Alternative Name for User ID (P.200) (P.200)
Page 108: Common Service Settings
5 Tools Common Service Settings In [Common Service Settings], you can make settings relating to the machine’s common features. The following shows the reference section for each item. Machine Clock/Timers......................106 Audio Tones..........................108 Screen/Button Settings......................109 Paper Tray Settings ........................111 Image Quality Adjustment ......................113 Reports ............................115 Maintenance ..........................116 Watermark..........................117...
Page 109: Daylight Savings
Common Service Settings Time Zone Specifies the time different from Greenwich Mean Time (GMT). Daylight Savings Select [Adjust Off], [Adjust by Day, Month & Time], or [Adjust by Month, Week, Day of Week & Time]. If [Adjust by Day, Month & Time] is selected, you can specify and set the month, day, and time for [Start Date] and [End Date].
Page 110: Audio Tones
5 Tools • The print-disabled condition is cancelled when you operate using the control panel after the ending time. • To enable printing during the printer lockout duration, select a job under [Active Jobs] on the [Job Status] screen, and then select [Promote Job]. Power Saver/Energy Saver Timers The machine is provided with the Low Power and Sleep modes as the power saving mode.
Page 111: Screen/Button Settings
Common Service Settings Alert Tone Select the sound to be made when a fault such as a paper jam occurs, and the fault is left unattended to. You can select the volume from [Soft], [Normal], and [Loud]. To disable the sound, select [Off].
Page 112: All Services
5 Tools Screen After Auto Clear Set the screen displayed after Auto Clear. For more information, refer to "Customizing the Control Panel" (P.20). Auto Display of Login Screen When the authentication feature is used, set whether or not to automatically display the login screen after turning the machine on or canceling the Energy Saver mode.
Page 113: Paper Tray Settings
Common Service Settings Paper Tray Settings Set the items relating to the paper and trays, including the types and precedence of paper loaded in the trays. Custom Paper Name/Color Assign custom names and colors to User 1 to User 5. The following paper types are available as the custom paper: plain paper, bond paper, and recycled paper.
Page 114: Paper Tray Priority
5 Tools Paper Tray Priority Set the paper tray priority sequence for automatic tray selection. Automatic tray selection means that a tray containing the appropriate paper is automatically selected by the machine for copying or printing. You can select the Trays 1 to 3, and 6. This setting does not apply to Tray 5 (Bypass). Paper Type Priority Set the paper type priority sequence for automatic tray selection.
Page 115: Image Quality Adjustment
Common Service Settings Image Quality You can specify the image quality processing method for each of [Bond], [Plain], [Recycled], [Plain Reload], [Heavyweight F], [Heavyweight], [Heavyweight Reload], [Extra Heavyweight], [Extra HW Reload], and custom paper 1 to 5. When copying or printing a document, the machine controls the image quality according to the type of paper set in [Paper Tray Attributes] and the image quality processing method specified for that type of paper.
Page 116 5 Tools Photo & Text Recognition Select a level which is used for the machine to determine text or photos. This setting is used when you select [Photo & Text] for [Original Type] on the [Image Quality] screen. Selecting [More Text] makes it easier for very fine print to be recognized as text. Selecting [More Photo] makes it easier for newspaper and advertisement halftone images to be recognized as photos.
Page 117: Reports
Common Service Settings Reports These settings relate to printing reports. Print Reports Button Select whether or not to permit printing reports only in the System Administration mode. Selecting [Disabled] displays the [Print Reports] under [Machine Status] > [Machine Information] and [Error History Report] buttons under [Faults] only in the System Administration mode.
Page 118: Maintenance
• The secure print documents and logs are not erased. Delete All Data This feature is used to prevent the leakage of customer’s confidential information when the machine is returned to Fuji Xerox. By clicking [Start], all data registered in the machine is deleted. Do not use this function.
Page 119: Watermark
Common Service Settings Software Options This feature is for customer engineer use. For more information, contact our Customer Support Center. Document Feeder Scanning Position Allows you to adjust scanning position for the Document Feeder. To reset the scanning positions using the factory-default position, use the [Factory Settings] button. Finisher Adjustment Appears when the Finisher-B1 (option) is attached.
Page 120: Other Settings
5 Tools Background Pattern Set the background pattern to be used for the Watermark text effect. You can select from eight patterns: wave, circle, stripe, chain, beam, rhombic, sunflower, and fan. Font Color Specify a hidden text color used for the Watermark feature. You can select from black, magenta, and yellow.
Page 121: Auto Job Promotion
Common Service Settings Offset (Center Tray) Offsetting means that each set (copies) or each job is delivered at a slightly shifted output position from the output position of the previously output set or job. If the previous copy set is output to a front position on the tray, the next copy set is output to a back position on the tray.
Page 122: Paper Size Settings
5 Tools Paper Size Settings Specifies the paper size table used when the machine is set to detect standard sizes of documents. You can select from the following tables: [A/B Series (8×13”)], [A/B Series], [A/B Series (8K/ 16K)], [A/B Series (8×13”/8×14”)], and [Inch Series]. Refer to the following tables for the combinations of sizes that can be detected automatically.
Page 123 Common Service Settings × Paper size group AB series(8 13") AB series Loading position Size/ Orientation No. 3 standard envelopes Postcard O: Available X: Not available × AB series(8 13"/ Paper size group AB series(8 K/ 16 K) Inch series ×...
Page 124: Keyboard Input Restriction
5 Tools × AB series(8 13"/ Paper size group AB series(8 K/ 16 K) Inch series × 14") Loading position Size/ Orientation 16 K (Taiwan) (Taiwan) 16 K (mainland China) 16 K (mainland China) (mainland China) Postcard No. 3 standard envelopes O: Available X: Not available...
Page 125: Data Encryption
Common Service Settings Data Encryption Select whether to encrypt the data recorded on the hard disk of the machine. By setting data encryption, copy, scan, or print data is automatically encrypted when written to the hard disk. The encryption prevents unauthorized access to the stored data. In order to activate this feature, set an encryption key.
Page 126: Software Download
5 Tools Encryption Key for Confidential Data Setting an encryption key allows you to encrypt confidential information such as the passcodes of the system administrator and mailboxes. This prevents interceptions and unauthorized access to the information during transmission across networks. Select [Keyboard], and then enter an encryption key of 4 to 12 digits using the keyboard on the screen.
Page 127: Copy Service Settings
Copy Service Settings Copy Service Settings In [Copy Service Settings], you can make settings relating to the copy feature. The following shows the reference section for each item. Copy Tab - Features Allocation ....................125 Number of Display Buttons...................... 126 Copy Defaults...........................
Page 128: Number Of Display Buttons
5 Tools Select the feature to be displayed, and select [Save]. Note • Select [ ] to return to the previous screen or [ ] to move to the next screen. Repeat Steps 2 to 3 as required. Number of Display Buttons Paper Supply - Button 2 - 4 For the feature buttons appearing in [Paper Supply] on the [Copy] screen, you can set the paper tray.
Page 129: Original Type
Copy Service Settings Dual Color - Target Area Color Set the default value for [Target Area Color] that appears when [Output Color] > [More...] > [Dual Color] is selected in the [Copy] screen. You can select from seven preset colors and six custom colors.
Page 130 5 Tools Color Balance - Cyan Balance Set the default density levels for the [Color Balance] in the [Image Quality] screen. You can set density levels of cyan for each of the [Low Density], [Medium Density], and [High Density]. Color Balance - Black Balance Set the default density levels for the [Color Balance] in the [Image Quality] screen.
Page 131 Copy Service Settings Copy Output Set the default value for [Copy Output] in the [Output Format] screen. Copy Output - Separators Tray Set the default value for [Separator Tray] under [Uncollated with Separators] on the [Output Format] screen. Output Destination Set the default value of the output destination for printing or copying.
Page 132: Copy Control
5 Tools Bates Stamp - Number of Digits Set the default value for [Number of Digits] displayed when [Bates Stamp] is selected for [Annotation] on the [Output Format] tab. Bates Stamp - Position Set the default value for [Position] displayed when [Bates Stamp] is selected for [Annotation] on the [Output Format] tab.
Page 133: Original Type - See-Through Paper
Copy Service Settings Mixed Sized Originals - 2 Sided Copy Specify paper to copy side 2 of the original if different size of originals for side 1 and side 2 are selected by automatic paper supply when the size of the side 1 differs from that of the side 2 in 2-sided copy.
Page 134: Original Size Defaults
5 Tools Annotations - Comment on Side 2 You can tune the position to print a comment finely. Date Stamp - Position on Side 2 You can tune the position to print a date stamp finely. Page Numbers - Position on Side 2 You can tune the position to print a page number finely.
Page 135: Annotations Create Comments
Copy Service Settings Annotations Create Comments Register text to be printed with [Comment] under [Annotation]. You can enter up to 64 characters. For information about how to enter characters, "Entering Text" (P.24).
Page 136: Connectivity & Network Setup
5 Tools Connectivity & Network Setup In [Connectivity & Network Setup], set the type of interface through which the machine is connected to the client in [Port Settings], and the parameters required for communications in [Protocol Settings]. For information on Network Settings, refer to "Printer Environment Settings" (P.223) or "E-mail Environment Settings"...
Page 137 Connectivity & Network Setup Auto Eject Time Configure the time that the data so far received by the machine will automatically be printed since data is no longer sent to the printer. You can enter a time between 5 and 1275 seconds in 5 seconds increments. Adobe Communication Protocol Standard Select this when the communication protocol is in the ASCII format.
Page 138: Upnp Discovery
The default value is 9100. Important • Do not use the numbers assigned to the other ports. SNMP Port Status Select [Enabled] to use SNMP, when you use any Fuji Xerox manufactured web applications to remote control the machine. FTP Client Port Status Select [Enabled] when you use Scan to PC feature with FTP transmission.
Page 139: Protocol Settings
Connectivity & Network Setup UPnP Discovery - Port Number Select [Standard (80)] or [Enter Number]. Enter a port number in the range from 1 to 65535 when selecting [Enter Number]. The default value is 80. Important • Do not use the numbers assigned to the other ports. Internet Services Port Status Select [Enabled] to use CentreWare Internet Services.
Page 140: Ipv4 - Ip Address Resolution
5 Tools Auto Select this to detect the Ethernet transmission rate automatically. 100 Mbps Full-Duplex Select this to set 100BASE-TX (Full Duplex) as the default value. 100 Mbps Half-Duplex Select this to set 100BASE-TX (Half Duplex) as the default value. 10 Mbps Full-Duplex Select this to set 10BASE-T (Full Duplex) as the default value.
Page 141: Ipv4 Gateway Address
Connectivity & Network Setup IPv4 - Subnet Mask Enter the subnet mask using the numeric keypad when selecting [STATIC] at [IPv4 - IP Address Resolution]. Note • Enter the address in the format "xxx.xxx.xxx.xxx", where "xxx" is a numeric value in the range of 0 to 255.
Page 142: Machine's E-Mail Address/Host Name
5 Tools IPv6 - IP Filter Select whether or not to filter IP addresses. Note • To set the IP addresses that the machine accepts connection from, use CentreWare Internet Services. For details, refer to "CentreWare Internet Services Settings" (P.215). Machine’s E-mail Address/Host Name Set the e-mail address and host name for the machine.
Page 143: Outgoing/Incoming E-Mail Settings
Connectivity & Network Setup Proxy Server Setup Select the proxy server specification from [Same Proxy for All Protocols] and [Different Proxy for Each Protocol]. Addresses to Bypass Proxy Server Enter addresses not using the proxy server. You can use wildcards “ ∗...
Page 144: Smtp Server Settings
5 Tools For IPv4, enter the address in the format "xxx.xxx.xxx.xxx", where "xxx" is a numeric value in the range of 0 to 255. For IPv6, enter the address in the format "xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx", where "xxxx" is a hexadecimal value. POP3 Port Number Select [Standard (110)] or [Enter Number].
Page 145: Remote Authentication/Directory Service Settings
Connectivity & Network Setup SMTP AUTH Password Enter the password for verification purpose at the SMTP server. Up to 64 single-byte characters are allowed. Using the numeric keypad displayed by pressing [Keyboard], enter the same password in [New Password/Passcode] and [Retype Password/Passcode]. If you do not set the password, leave the text boxes blank and select [Save].
Page 146: Ldap Server/Directory Service
5 Tools Note • For IPv4, enter the address in the format "xxx.xxx.xxx.xxx", where "xxx" is a numeric value in the range of 0 to 255. • For IPv6, enter the address in the format "xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx", where "xxxx" is a hexadecimal value. Secondary Server Port Number Set the secondary server port number in the range from 1 to 65535.
Page 147 Connectivity & Network Setup Attribute of Login User Name When [Authentication of User Attributes] is used for LDAP authentication, set an attribute of user ID entered by user. Up to 32 characters are allowed. Use Added Text String Select whether to use additional text strings for the user ID. Text String Added to User Name Enter text strings for [Text String Added to User Name].
Page 148: Smb Server Settings
5 Tools Search Entries by Surname Set whether to use [Attribute Type of Surname] when names are used as search keys. Search Entries by Given Name Set whether to use [Attribute Type of Given Name] when names are used as search keys. Attribute Type of Name Set the recipient name attribute type.
Page 149: Security Settings
Connectivity & Network Setup • For IPv4, enter the address in the format "xxx.xxx.xxx.xxx", where "xxx" is a numeric value in the range of 0 to 255. Security Settings Set the security settings. SSL/TLS Settings Set the SSL/TLS. Device Certificate - Server You can select a certificate to be linked.
Page 150: Pdf/Docuworks/Xps Signature Settings
5 Tools Message Encryption Method Set the encryption method for mail contents. Four methods are available: 3DES, RC2-40, RC2-64, and RC2-128. Digital Signature - Outgoing E-mail Select whether or not to always add a digital signature to e-mail. You can also select the setting in which the machine asks to add a digital signature to the e-mail whenever you send.
Page 151: Certificate Revocation Retrieval Settings
Connectivity & Network Setup DH Group Select [G1] or [G2]. PFS Settings Select [Disabled] or [Enabled]. Destination IPv4 Address Enter the destination address or the range of the destination addresses in IPv4 format. Note • When entering an IP address, enter the address in the format "xxx.xxx.xxx.xxx", where "xxx" is a numeric value in the range of 0 to 255.
Page 152: Other Settings
5 Tools URL of OCSP Responder Enter the URL of an OCSP responder. OCSP Communication Time-Out Specify a time-out value for OCSP communication in the range of 5 to 60 seconds in 1 second increments. Other Settings In [Other Settings], you can set the following items. E-mail Receive Protocol Select from [SMTP] and [POP3] depending on the usage environment.
Page 153: Print Service Settings
Print Service Settings Print Service Settings In [Print Service Settings], you make settings relating to the printer feature. When using CentreWare Internet Services, more detailed settings are possible. For more details, refer to "CentreWare Internet Services Settings" (P.215). The following shows the reference section for each item. Allocate Memory........................
Page 154: Job Ticket Memory
5 Tools • The maximum value that can be set varies according to the available memory capacity. Job Ticket Memory Specify the size of memory to use for job tickets from a range of 0.25 to 8.00 MB in increments of 0.25 MB. Note •...
Page 155: Delete Form
Print Service Settings Receiving Buffer - IPP No Spooling Does not use spooling. While IPP print processing is being carried out for one client, data cannot be received over the same interface from another client. Set a value for the dedicated IPP receiving buffer memory capacity from 64 to 1,024 KB in 32 KB increments.
Page 156: Substitute Tray
5 Tools Substitute Tray When there is no tray containing the paper size selected by the automatic tray selection, select whether or not to print replaced with paper loaded in another paper tray. In the event of using substitute tray, set the size. Note •...
Page 157: Banner Sheet Tray
Print Service Settings A user name and document name are printed on a banner sheet. Note • Even if the stapler feature is enabled, banner sheets are not stapled. • On a print job from a Macintosh, the document name does not appear on the banner sheet. •...
Page 158 5 Tools Compatible Mode Uses the Microsoft-compliant mode to process print tickets. LPD Print Queue Set the LPD print sequence. Note • If this setting is changed, the setting in Receiving Buffer - LPD (P.152) may automatically be changed. For information on [Receiving Buffer - LPD Spool], refer to "Receiving Buffer - LPD" (P.152). Data Processing Order Prints jobs in order of completion of job processing.
Page 159: Scan Service Settings
Scan Service Settings Scan Service Settings Make settings relating to the scanner feature. Note • This feature does not appear for some models. An optional package is necessary. For more information, contact our Customer Support Center. • When [Fax Server] is selected in the System Settings, [Scan Service Settings] is replaced with [Scan/Fax Service Settings].
Page 160 5 Tools Color Scanning Set the default value for [Color Scanning] in the First ([E-mail]/[Scan to Mailbox]/[Network Scanning]/[Scan to PC]) screen. Original Type Set the default value for [Original Type] in the First ([E-mail]/[Scan to Mailbox]/[Network Scanning]/[Scan to PC]) screen. File Format Set the default value for [File Format] in the First ([E-mail]/[Scan to Mailbox]/[Network Scanning]/[Scan to PC]) screen.
Page 161: Scan To Pc Defaults
Scan Service Settings Edge Erase - Top & Bottom Edges Set the default value for the amount of edges erased from the original in the top and bottom directions in [Edge Erase] in the [Layout Adjustment] screen. Specify a value from 0 to 50 mm in 1 mm increments.
Page 162: Output Size Defaults
5 Tools A/B Series Size Select from the A and B series, such as A4 and B5. Inch Size Select from the Inch series, such as 8.5 x 11" and 11 x 17". Others Select from the sizes other than the above series, such as photo and postcard sizes. Custom Size You can enter any size.
Page 163: Background Suppression Level
Scan Service Settings Run Job The read-in data is treated as valid, and the part of the original read in is treated as a complete stored file. Maximum Stored Pages Set the maximum number of stored pages of a scan original. You can specify a number from 1 to 999 pages.
Page 164: Fax Service Settings
5 Tools Fax Service Settings In [Fax Service Settings], you can make settings relating to the fax feature. Note • This feature does not appear for some models. An optional package is necessary. For more information, contact our Customer Support Center. The following shows the reference section for each item.
Page 165: Fax Defaults
Fax Service Settings Fax Defaults This menu allows you to set the default settings of fax features. When the power is turned on or the machine returns from a Power Save mode, or when the <Clear All> button is pressed, the system returns to the defaults specified under this menu. By setting frequently-used features and values as defaults, you can simplify fax operations.
Page 166: Fax Control
5 Tools Fax Control You can set the fax control settings. Re-enter Recipients Set whether to re-enter the recipient after once specifying the recipient, in order to reduce the risk of sending fax or Internet Fax to the wrong address. When Re-enter Recipients is acti- vated, if you specify the recipient by entering the phone number, or by selecting from the Address Book, the screen prompting you to re-enter the recipient appears.
Page 167 Fax Service Settings Rotate 90 degrees Set whether to automatically rotate a document if its image must be reduced in size unless it is rotated. Note • If an arbitrary magnification is specified in [Reduce/Enlarge], automatic rotation transmission does not function. Sender ID For G3 communications, you can select whether to notify the G3-ID to recipients.
Page 168 5 Tools This setting can conveniently be used together with the following Auto Reduce on Receipt feature. Auto Reduce On Receipt When the length of a received document exceeds the paper length but is within the page break threshold value, select whether to automatically reduce the image to fit the page. This setting can conveniently be used together with the Border Limit feature.
Page 169: Fax Received Options
Fax Service Settings Mailbox Selector Setup Select whether to use the Mailbox Selector - Service Setup feature. The Mailbox Selector - Service Setup feature allows you to classify received documents by transmitted sender number or received local terminal (dial-in) number and store them in specified mailboxes.
Page 170: Reduce/Enlarge Presets
5 Tools Select [On]. Enter the mailbox number (3-digits) where you want to store the documents, with the numeric keypad. Select [Save]. Output Destination Setup In [Output Destination Setup], you can set the output destination for each receiving line, and the destination for a mailbox print.
Page 171: Internet Fax Control
Fax Service Settings • There are a maximum of three lines that can be used for G3 communications: line 1, line 2, and line 4. • For each line, you can set a G3 ID (fax number), G3 dialing type, and G3 line type. •...
Page 172 5 Tools Direct (P2P) Directly sends to the machine with the Internet Fax feature, without using an SMTP server. Broadcast Internet Fax Profile Set the default value for Internet Fax profile when carrying out an Internet Fax broadcast send. A profile is specified to restrict attribute information such as image resolution and paper size for transmissions between Internet Fax-compatible machines.
Page 173 Fax Service Settings Fax Transfer from Address Book Set whether to permit forwarding of Internet Fax data that is received by e-mail via SMTP when the forwarding destination is not registered in Address Book. Permits forwarding. Checks if the forwarding fax number is listed in the address book, and if not, rejects receiving the e-mail and deletes it.
Page 174: E-Mail/Internet Fax Service Settings
5 Tools E-mail/Internet Fax Service Settings In [E-mail/Internet Fax Service Settings], you can make settings relating to the e-mail and the Internet Fax features. Note • This feature does not appear for some models. An optional package is necessary. For more information, contact our Customer Support Center.
Page 175: Print Delivery Confirmation E-Mail
E-mail/Internet Fax Service Settings Automatically notifies the sender that the e-mail has been processed. Read Receipts When an e-mail is sent from the machine, select whether to require the recipient to return the read status. The read receipts (MDN) feature is disabled. On for All Users All users are permitted to use the read receipts (MDN) feature.
Page 176: Allow To Edit From If Search Found
5 Tools Allow to edit From if Search found Set whether to protect e-mail addresses from being changed under [From] on the [E-mail] tab when an authenticated user retrieves an e-mail address from the LDAP server. Allow to edit From if Search failed Set whether to protect e-mail addresses from being changed under [From] on the [E-mail] tab when an authenticated user fails to retrieve an e-mail address from the LDAP server.
Page 177: Mailbox/Stored Document Settings
Mailbox/Stored Document Settings Mailbox/Stored Document Settings You can set for handling documents stored in mailboxes. Select [Tools]. For the method of displaying the [Tools] screen, refer to "System Settings Procedure" (P.92). Select [Mailbox/Stored Document Settings]. Select the item to be set or changed. Mailbox Service Settings Documents Retrieved By Client Set whether to delete a document stored in the mailbox when it is retrieved by the client.
Page 178: Print Job Confirmation Screen
5 Tools Allows you to set the document expiration date. The stored documents will be deleted at the time specified in [Documents deleted at]. Documents kept for Set the document retention period in the range 1 to 14 days. Documents deleted at Set the time for the document to be deleted after the expiration date, in the range of 0 to 23 hours, and 00 to 59 minutes.
Page 179: Job Flow Service Settings
Job Flow Service Settings Job Flow Service Settings [Job Flow Service Settings] allows you to configure a pool server. Leave the default settings unchanged because a pool server is not available for the machine.
Page 180: Setup & Calibration
5 Tools Setup & Calibration In [Setup & Calibration], you can register or update mailboxes, job flows, and Address Book. Note • This feature does not appear for some models. An optional package is necessary. For more information, contact our Customer Support Center. The following shows the reference section for each item.
Page 181 Setup & Calibration Check M’box Passcode Set whether to check the passcode. Mailbox Passcode To use the Access Restriction feature, enter a passcode. You can enter a passcode of up to 20 numeric digits (0 to 9). Target Operation Set the operations to be restricted. Always (All Operations) A passcode entry is required when a mailbox is selected or a document in a mailbox is printed or deleted.
Page 182: Stored Programming
5 Tools Auto Start If you select the [Auto Start] check box, when a document is stored in the mailbox, the procedure registered in the job flow is automatically started. When the [Delete Mailbox] Button is Selected Selecting this button deletes the selected mailbox. Any documents stored in the mailbox are also deleted.
Page 183: Restrictions On Using Job Flow
Setup & Calibration Depending on the method of storing in the mailbox, there are restrictions on the combination of features. Internet Output Print Mail Input Fax Documents for Private Polling Scanning Fax to Mailbox Internet Fax Received Print Stored O: Available X: Not available : Available depending on System Administration mode settings *1 Load an A4 document in landscape orientation when TIFF-S has been selected for Internet Fax forwarding profile.
Page 184 5 Tools Search by Name Searches for job flows that partially match the entry. The machine searches through job flow names that were registered upon each job flow creation. The entry can be up to 128 characters long. For information about how to enter characters, refer to "Entering Text" (P.24). Search by Keyword Searches for job flows that fully match the entry.
Page 185 Setup & Calibration Delete Recipient Deletes all information for the selected address. Change Settings Confirm or change the selected recipients. For information about the method for confirm/change, refer to "Add Address Book Entry" (P.187). Send as Internet Fax Specify addresses for Internet Fax transmission. You can specify a total of 100 addresses, either by selecting from address numbers or by direct input.
Page 186 5 Tools If [On] has been selected for [Encryption], you cannot specify a recipient by selecting [New Recipient]. Address Book The recipients can be specified from address book. The specified address appears in [Recipient Name/E-mail Address] in the [Send as E-mail] screen. New Recipient Specify a new address.
Page 187 Setup & Calibration Resend Attempts Set whether to try again if a transmission fails. If you select [On], also set [Resend Attempts] and [Resend Interval (Seconds)]. - Resend Attempts Set the transmission retry count in the range of 1 to 5. - Resend Interval (Seconds) Set the transmission retry interval in the range of 30 to 300 seconds.
Page 188 5 Tools Shared Name: Up to 128 characters Save in: Up to 128 characters User Name: For domain users: Up to 97 characters with the format of “user name@domain name” or “domain name\user name” (the user name and domain name must be up to 32 and 64 characters, respectively) For local users: Up to 32 characters Password: Up to 32 characters For detail information, refer to "Create Job Flow Sheet"...
Page 189: Create Job Flow Sheet Keyword
Setup & Calibration Create Job Flow Sheet Keyword You can register job flow search keywords. The registered keywords are displayed under [Search by Keyword] and allows you to use for job flow sheet search. The keywords are also available from a list under [Select Keyword] that is displayed when you create a new job flow sheet.
Page 190 5 Tools When selecting [Fax] as the address type The following items appear. Address Type Maximum Image Size Fax Number Delay Start Name Remote Mailbox Index F Code Relay Station Setup Relay Broadcast Starting Rate Billing - Day Time Resolution Billing - Night Time Cover Page Billing - Midnight...
Page 191 Setup & Calibration For information about how to enter characters, refer to"Entering Text" (P.24). Name Enter a recipient name with not more than 18 characters. For information about how to enter characters, refer to "Entering Text" (P.24). Index You can enter a single alphanumeric index character for use as a keyword to search the address book.
Page 192: Relay Broadcast
5 Tools Delay Start Set whether or not to use a delayed start transmission. If the machine’s system clock is set to the 24-hour display, [AM] and [PM] do not appear. For information on the system clock, refer to "Time" (P.106). Remote Mailbox Select whether to use mailbox communications.
Page 193 Setup & Calibration With the numeric keypad, enter the address number (001 to 099) or group dial number (#01 to #09) for the broadcast destination, and select [Add]. Note • If there is more than one broadcast destination, continue by entering another address number or group dial number, and pressing [Add].
Page 194: Transfer Protocol
5 Tools Surname Enter a recipient’s last name (up to 32 characters). For information about how to enter characters, refer to "Entering Text" (P.24). Given Name Enter a recipient’s first name (up to 32 characters). For information about how to enter characters, refer to "Entering Text" (P.24). S/MIME Certificate Allows you to make a link with a S/MIME certificate.
Page 195: Create Fax Group Recipients
Setup & Calibration Save In Enter the directory for storing documents. When SMB is selected, use a UNC format. Forwarding via FTP Example: To save in the bbb directory under the aaa directory in the root directory. aaa/bbb Forwarding via SMB Example: To save in the bbb directory under the aaa directory in a specified volume.
Page 196: Add Fax Comment
5 Tools Select [Create Fax Group Recipients]. Select a group number you want to register, and select [Create/ Delete]. Note • Select [ ] to return to the previous screen or [ ] to move to the next screen. Enter an address number (3 digits) you want to register with the numeric keypad, and select [Add to this Group].
Page 197: Accounting
Accounting Accounting In [Accounting], you can register the users that will use the machine, and set the operation settings of the accounting feature. For more information about this feature, refer to "Authentication and Account Administration" (P.291). The following shows the reference section for each item. Create/View User Accounts .....................
Page 198: Account Limit
5 Tools User Name Set a user name. You can enter up to 32 characters. For information about how to enter characters, refer to "Entering Text" (P.24). Passcode Set the passcode. Setting a passcode is strongly recommended for security. You can use a 4 to 12-digit passcode.
Page 199: View Accounts
Cancel Cancels the deletion of the user data. View Accounts Selecting [Xerox Standard Accounting] on the [Accounting Type] screen allows you to check the following for each registered user or group: (1) the maximum number of times...
Page 200: Reset User Accounts
It is also available to print contents for confirmation before resetting. Note • This item does not appear when [Network Accounting] or [Xerox Standard Accounting] is selected in "Accounting Type" (P.199). All User Accounts Deletes all information registered for each user. It also deletes all data including the maximum number of pages, cumulative number of pages, and printer auditron data.
Page 201: System Administrator's Meter (Copy Jobs)
• When [Network Accounting] is selected, users are prompted to enter their Account ID on the [Log in] screen that is displayed when attempting to use services required for accounting. Xerox Standard Accounting Accounting administration is carried out based on the user information and account information pre-registered on the machine.
Page 202: Accounting Login Screen Settings
5 Tools User ID Prompt Only Prompts users to enter their user ID only. Account ID Prompt Only Prompts users to enter their Account ID only. Display No Prompts Does not prompt users to enter their user ID or Account ID. Accounting Login Screen Settings You can configure Accounting settings.
Page 203: Fax Billing Data
Accounting Fax Billing Data You can make settings for the fax billing. Important • In order to register the billing data, enable the fax feature for the Accounting prior to the operations. For details on how to enable the fax feature, refer to "Service Access" (P.203). Note •...
Page 204: Authentication/Security Settings
5 Tools Authentication/Security Settings In [Authentication/Security Settings], you can set the authentication and security settings. For more information about the feature, refer to "Authentication and Account Administration" (P.291). The following shows the reference section for each item. System Administrator Settings....................202 Authentication...........................203 Allow User to Disable Active Settings ..................211 Job Status Default ........................211...
Page 205: Authentication
Authenticates users based on the Accounting settings. Login to Remote Accounts Authenticates users with a remote authentication server. Xerox Secure Access Authenticates users with Xerox Secure Access. Access Control Device Access Allows you to limit operation of the buttons on the control panel of the machine.
Page 206: Create/View User Accounts
5 Tools Fax/Internet Fax Limits access to the Fax/Internet Fax/Direct Fax service on the machine. The use of stored programs that contain steps to use the Fax/Internet Fax service is also limited. Scan to Mailbox/E-mail/Scan to PC Limits access to the Scan to Mailbox/Scan to E-mail/Scan to PC service on the machine.The use of stored programs that contain steps to use any of these services is also limited.
Page 207 Authentication/Security Settings User ID You can enter up to 32 characters for a user ID to use the machine. User Name Set a user name. You can enter up to 32 characters. For information about how to enter characters, refer to "Entering Text" (P.24). Passcode Set the passcode.
Page 208: Reset Account
5 Tools The following limits can be placed on the Scan service for each user: Permission to use: [Free Access], [Black & White Only], [Color Only], or [No Access to Scan Service] Maximum number of color pages allowed: 1 to 9,999,999 Maximum number of black-and-white pages allowed: 1 to 9,999,999 The following limits can be placed on the Print service for each user: Permission to use: [Free Access], [Black &...
Page 209: Reset User Accounts
It is also available to print contents for confirmation before resetting. Note • This item does not appear when [Network Accounting] or [Xerox Standard Accounting] is selected in "Accounting Type" (P.199). All User Accounts Deletes all information registered for each user. It also deletes all data including the maximum number of pages, cumulative number of pages, and printer auditron data.
Page 210: User Details Setup
5 Tools Restrict Recipient Selection Method Select [Always Apply Restriction] or [No Restriction]. Restrict User to Edit Address Book Select whether to give a privilege to users to edit the address book. Select [Always Apply Restriction] or [No Restriction]. Note •...
Page 211: System Administrator Maximum Login Attempts
Authentication/Security Settings Guest Passcode Set the guest passcode to be used in the Network Authentication mode. Delete Remote Accounts Set the deletion timing of user information that is stored in the machine in the Network Authentication mode. Select [Do Not Delete Automatically], [Weekly], or [Monthly]. For [Weekly], set the day of the week and time (hour and minute).
Page 212 5 Tools For information about printing the print job that are saved after being received, refer to "9 Job Status" > "Printing and Deleting Stored Documents" > "Private Charge Print" in the User Guide. For information about deleting the print job that are saved after being received, refer to "Deleting the Private Print Job with an Invalid User ID"...
Page 213: Allow User To Disable Active Settings
Authentication/Security Settings them. For details on how to specify a duration of how long the print jobs are kept, refer to "Stored Document Settings" (P.175). For details on how to delete the print jobs manually, refer to "Deleting the Private Print Job with an Invalid User ID" (P.69). Note •...
Page 214: Overwrite Hard Disk
5 Tools Active Jobs View Select whether or not to hide active jobs from general users, on the [Active Jobs View] screen in Job Status. Completed Jobs View Select [Allow Viewing at All Times], [Require Login to View Jobs], or [No Job Viewing]. Access To This is displayed when [Require Login to View Jobs] is selected.
Page 215 Authentication/Security Settings Note that the hard disk security will not be warranted if you do not correctly follow the above setting instructions. For information on how to set [Data Encryption], refer to "Data Encryption" (P.123). For information on how to set [Service Rep. Restricted Operation], refer to "Service Rep. Restricted Operation"...
Page 217: Centreware Internet Services Settings
6 CentreWare Internet Services Settings This chapter describes how to set up CentreWare Internet Services. Installation of CentreWare Internet Services ..........216 Starting CentreWare Internet Services .............218 Setting Items Using CentreWare Internet Services ........219...
Page 218: Installation Of Centreware Internet Services
6 CentreWare Internet Services Settings Installation of CentreWare Internet Services CentreWare Internet Services provides services such as displaying the status of the machine as a printer and jobs, and altering configurations using a web browser in a TCP/IP environment. Preparations Prepare a computer supporting the TCP/IP protocol to use CentreWare Internet Services.
Page 219 Installation of CentreWare Internet Services 6) Select [Close] repeatedly until the [Tools] screen is displayed. Set an IP address. If an IP address is already set, this step is not necessary. Also, in an environment with DHCP or BOOTP, configure the way to obtain an IP address. Either the address cannot be obtained automatically or manual configuration is preferred, configure an IP address, a subnet mask, and a gateway address.
Page 220: Starting Centreware Internet Services
6 CentreWare Internet Services Settings Starting CentreWare Internet Services To use CentreWare Internet Services, perform the following procedure on your computer. Even if the authentication feature is not used for the copy, scan, fax, or print service, authentication is required to access the machine with a web browser when the Authentication feature is used on the machine.
Page 221: Setting Items Using Centreware Internet Services
Setting Items Using CentreWare Internet Services Setting Items Using CentreWare Internet Services CentreWare Internet Services enable you to alter various settings on the machine from a computer. Note • Confirm that the port in use is enabled in [Port Status] of the [Properties] tab, if an item that you want to set is not displayed.
Page 222 6 CentreWare Internet Services Settings Physical Connections Allows you to configure the port settings as follows. - Ethernet - USB Protocols Allows you to configure the settings for protocols as follows. - EtherTalk - SNMP - SMTP Server - UPnP - SMB - IPP - POP3...
Page 223 Setting Items Using CentreWare Internet Services - Kerberos Server Settings - SMB Server Settings IP Filtering Allows you to set the IP addresses that the machine accepts connection from. Unbounded Port Allows you to set the unbounded port. Audit Log Allows you to enable the Audit Log feature.
Page 225: Printer Environment Settings
7 Printer Environment Settings This chapter describes configuration to use the Printer features on the machine. Print Features Overview ................224 Installation When Using USB Port ............227 Installation When Using TCP/IP (LPD/Port 9100) ........229 Installation When Using NetWare.............232 Installation When Using Microsoft Network (SMB) ........235 Installation When Using Internet Printing Protocol (IPP) ......237 Installation When Using EtherTalk............239...
Page 226: Print Features Overview
7 Printer Environment Settings Print Features Overview This machine can be set up as a local printer by directly connecting the machine to a computer using a USB interface cable. Similarly, it can be set up as a network printer by connecting the machine to a network.
Page 227: Supported Interfaces
Print Features Overview Supported interfaces - 100BASE-TX - 10BASE-T Supported frame types - Ethernet II specification - IEEE802.3 specification - IEEE802.3 / IEEE802.2 specification - IEEE802.3 / IEEE802.2 / SNAP specification Note • The machine sends packets of each frame type on the network, and will initialize for the same frame type as the first reply packet received.
Page 228: Supported Operating Systems
7 Printer Environment Settings Supported Operating Systems Local Connection method Network connection connection Port Ether Port USB 2.0 NetWare 9100 Talk TCP/ TCP/ IPX/ TCP/ TCP/ TCP/ Apple Protocol BEUI Talk Windows 2000 Windows XP Windows Server 2003 Windows Server 2008 Windows Vista UNIX...
Page 229: Installation When Using Usb Port
Installation When Using USB Port Installation When Using USB Port This section describes how to install the machine by using an USB interface. The following shows the reference section for each item. Step 1 Preparations........................227 Step 2 Configuration on the Machine ..................227 Step 3 Configuration on the Computer ..................
Page 230: Step 3 Configuration On The Computer
7 Printer Environment Settings For details, refer to "USB" (P.134) Select [Close] repeatedly until the [Tools] screen is displayed. Select [Close]. The machine automatically reboots. After the machine is restarted, print a Configuration Report to confirm that the USB port is enabled. For information on how to print a Configuration Report, refer to "Printer Reports"...
Page 231: Installation When Using Tcp/Ip (Lpd/Port 9100)
Installation When Using TCP/IP (LPD/Port 9100) Installation When Using TCP/IP (LPD/Port 9100) This section describes how to install the machine by using TCP/IP. The following shows the reference section for each item. Step 1 Preparations........................229 Step 2 Configuration on the Machine ..................229 Step 3 Configuration on the Computer ..................
Page 232: Step 3 Configuration On The Computer
7 Printer Environment Settings If DHCP or BOOTP is available in your environment, configure the method for obtaining the addresses. The configuration of an IP address, a subnet mask, and a gateway address is not required. For information on how to set an IP address, refer to "Protocol Settings" (P.137) If the operating system on the client is Mac OS X 10.3.9 or later, enable Bonjour port, then the discovery feature that automatically detects printers on the IP network can be enabled.
Page 233 Installation When Using TCP/IP (LPD/Port 9100) IPv4 - Port Settings - IP Address - Subnet Mask - Gateway Address IPv6 - Enable Manual Address - IP Address - Link-Local Address - Gateway Address Domain Name DNS Configuration - IPv4 - IPv6 WINS Server Port Number TBCP Filter...
Page 234: Installation When Using Netware
7 Printer Environment Settings Installation When Using NetWare This section describes how to install the machine by using Netware. The following shows the reference section for each item. Step 1 Preparations........................232 Step 2 Configuration on the Machine ..................232 Step 3 Configuration on the Computer ..................233 CentreWare Internet Services Setting Items ................234 Step 1 Preparations Prepare the following items to install the machine when using a NetWare network.
Page 235: Step 3 Configuration On The Computer
Installation When Using NetWare After the machine is restarted, print a Configuration Report to confirm that the NetWare port is enabled, and check the NetWare device name and the network address. For information on how to print a Configuration Report, refer to "Print Reports" (P.75). Configure the machine using the CD-ROM of the Driver CD Kit.
Page 236: Centreware Internet Services Setting Items
7 Printer Environment Settings CentreWare Internet Services Setting Items The items that can be configured using CentreWare Internet Services are as follows. For details on features provided by CentreWare Internet Services, click [Help] in this frame to see the help. For information on how to start CentreWare Internet Services, refer to "CentreWare Internet Services Settings"...
Page 237: Installation When Using Microsoft Network (Smb)
Installation When Using Microsoft Network (SMB) Installation When Using Microsoft Network (SMB) This section describes how to install the machine by using Microsoft Network (SMB). The following shows the reference section for each item. Step 1 Preparations........................235 Step 2 Configuration on the Machine ..................235 Step 3 Configuration on the Computer ..................
Page 238: Step 3 Configuration On The Computer
7 Printer Environment Settings Select [Close]. The machine automatically reboots. After the machine is restarted, print a Configuration Report to confirm that the SMB port is enabled and TCP/IP is configured. For information on how to print a Configuration Report, refer to "Print Reports" (P.75). Note •...
Page 239: Installation When Using Internet Printing Protocol (Ipp)
Installation When Using Internet Printing Protocol (IPP) Installation When Using Internet Printing Protocol (IPP) This section describes how to install the machine by using Internet Printing Protocol (IPP). The following shows the reference section for each item. Step 1 Preparations........................237 Step 2 Configuration on the Machine ..................
Page 240: Step 3 Configuration On The Computer
7 Printer Environment Settings For information on how to set an IP address, refer to "Protocol Settings" (P.137). Select [Close]. The machine automatically reboots. After the machine is restarted, print a Configuration Report to confirm that the IPP port is enabled, and that TCP/IP is configured. For information on how to print a Configuration Report, refer to "Print Reports"...
Page 241: Installation When Using Ethertalk
Installation When Using EtherTalk Installation When Using EtherTalk This section describes how to install the machine by using EtherTalk. The following shows the reference section for each item. Step 1 Preparations........................239 Step 2 Configuration on the Machine ..................239 Step 3 Configuration on the Computer ..................
Page 242: Step 3 Configuration On The Computer
7 Printer Environment Settings Configure other EtherTalk settings as necessary. Refer to "CentreWare Internet Services Setting Items" (P.240). Step 3 Configuration on the Computer In order to print from the machine, the computer needs to have a print driver installed. For information on the supported operating systems, refer to "Supported Operating Systems"...
Page 243: 8 E-Mail Environment Settings
8 E-mail Environment Settings This chapter describes the configuration to use the E-mail features on the machine. Note • An optional package is required to use this feature. For more information, contact our Customer Support Center. E-mail Overview..................242 Preparations .....................243 Installation Procedure ................245...
Page 244: E-Mail Overview
8 E-mail Environment Settings E-mail Overview The machine is capable of sending and receiving e-mails. The following features are available by sending and receiving e-mails. E-mail E-mail Printing Consumables Status Notice Job Completion Notice Note • This feature does not appear for some models. An optional package is required to use this feature.
Page 245: Preparations
Preparations Preparations The following items must be set up to use the e-mail feature. Configuration on the Machine E-mail E-mail Consumables Item Description Completion Printing Status Notice via SMTP Notice POP3 The TCP/IP address for the TCP/IP machine. address TCP/IP is used for e-mail. Required when the network Subnet mask is divided into subnets.
Page 246 8 E-mail Environment Settings Configuration on the Server Information on server settings, contact your System Administrator. E-mail E-mail Consumables Item Description Completion Printing Status Notice via SMTP Notice POP3 When using the e-mail feature on the machine, an Machine e- e-mail account of the mail address machine must be registered...
Page 247: Installation Procedure
Installation Procedure Installation Procedure This section describes how to configure the machine to use the E-mail service. The following shows the reference section for each item. Step 1 Enabling Port and Setting TCP/IP................. 245 Step 2 Configuring E-mail Environment ................. 246 CentreWare Internet Services Setting Items ................
Page 248: Step 2 Configuring E-Mail Environment
8 E-mail Environment Settings After the machine is restarted, print out a Configuration Report to confirm that the ports are enabled and TCP/IP is configured. For information on how to print a Configuration Report, refer to "Print Reports" (P.75). Step 2 Configuring E-mail Environment The following describes the configuration procedure to use the E-mail features.
Page 249: Centreware Internet Services Setting Items
Installation Procedure For information on how to configure the e-mail transmission, refer to "SMTP Server Settings" (P.142). Configure the domain restriction as necessary. For information on how to configure the domain restriction, refer to "Domain Filtering" (P.143). Set the S/MIME information. 1) Select [Security Settings].
Page 251: Scanner Environment Settings
9 Scanner Environment Settings This chapter describes the configuration to use the scan services on the machine. Note • An optional package is required to use this feature. For more information, contact our Customer Support Center. Scan Service Overview................250 Configuration of Scan to Mailbox..............251 Configuration of Scan to PC ..............253 Configuration of Network Scanning (Job Template Scanning) ....256 Configuration of Job Flow Sheets.............258...
Page 252: Scan Service Overview
9 Scanner Environment Settings Scan Service Overview The machine is equipped with scanning capabilities. Scanning capabilities on the machine allows you to use the following features: Note • This feature does not appear for some models. An optional package is required to use this feature.
Page 253: Configuration Of Scan To Mailbox
Step 1 Enabling Port and Setting TCP/IP When using Network Scanner Utility3 (Scan Driver and Mailbox Viewer3) and CentreWare EasyOperator (application) provided by Fuji Xerox, enable a WebDAV port and configure an IP address. When using Network Scanner Utility3 or CentreWare EasyOperator, the WebDAV, SNMP, and SOAP ports need to be enabled.
Page 254: Step 2 Registering A Mailbox
9 Scanner Environment Settings After the machine is restarted, print out a Configuration Report to confirm that the WebDAV port is enabled and the setting of TCP/IP is configured. For information on how to print a Configuration Report, refer to "Print Reports" (P.75). Step 2 Registering a Mailbox Register a mailbox for storing scanned data.
Page 255: Configuration Of Scan To Pc
Configuration of Scan to PC Configuration of Scan to PC This section describes how to configure the machine to use the Scan-to-PC service. The following shows the reference section for each item. Step 1 Preparations........................253 Step 2 Enabling Port and Setting TCP/IP................. 253 Step 3 Configuration on a Computer..................
Page 256 9 Scanner Environment Settings Display the [Tools] screen. 1) Press the <Log In/Out> button. 2) Enter the system administrator’s user ID with the numeric keypad or a keyboard, and select [Enter]. When a passcode is required, select [Next Input] and enter the system administrator’s passcode, then select [Enter].
Page 257: Step 3 Configuration On A Computer
Configuration of Scan to PC Step 3 Configuration on a Computer Create a folder for transmission destination on the computer. Using with FTP Create a folder for transmission destination to the server which logs in. Using with SMB Create a folder on the computer and configure it as shared folder. Note •...
Page 258: Configuration Of Network Scanning (Job Template Scanning)
9 Scanner Environment Settings Configuration of Network Scanning (Job Template Scanning) This section describes how to configure the machine to use the Network Scanning service. The following shows the reference section for each item. Step 1 Preparations........................256 Step 2 Enabling Ports and Setting TCP/IP................256 Step 3 Configuring the SNMP Port...................257 Step 4 Configuration on a Computer ..................257 Step 1 Preparations...
Page 259: Step 3 Configuring The Snmp Port
Configuration of Network Scanning (Job Template Scanning) 7) Enable [Port Status] in the [SMB - Port Status] or [FTP Client - Port Status] screen, and then enable [Internet Services] in the [Internet Services - Port Status] screen as above. 8) Select [Close] repeatedly until the [Tools] screen is displayed. Set an IP address and the others.
Page 260: Configuration Of Job Flow Sheets
9 Scanner Environment Settings Configuration of Job Flow Sheets This section describes how to configure the machine to use the Job Flow Sheets service. The following shows the reference section for each item. Step 1 Enabling Ports and Setting TCP/IP................258 Step 2 Configuring the SNMP Port...................259 Step 3 Configuration on the Computer ..................259 Step 1 Enabling Ports and Setting TCP/IP...
Page 261: Step 2 Configuring The Snmp Port
Configuration of Job Flow Sheets IP address cannot be obtained automatically, or if manual configuration is preferred, manually enter an IP address, subnet mask, and gateway address. For information on how to set an IP address, refer to "Protocol Settings" (P.137). Select [Close].
Page 263: Using The Internet Fax Service
10 Using the Internet Fax Service This chapter describes how to use the Internet Fax service on the machine. Note • This feature does not appear for some models. An optional package is required to use this feature. For more information, contact our Customer Support Center. Internet Fax Overview................262 Preparations .....................262 Installation Procedure ................264...
Page 264: Internet Fax Overview
10 Using the Internet Fax Service Internet Fax Overview When the fax feature is enabled and equipped with an optional Internet Fax Kit, the machine can transmit scanned data as an e-mail attachment using either corporate networks or the Internet, unlike conventional fax machines which utilize public phone lines.
Page 265 Preparations Item Description Internet Fax Inter- net Fax Direct SMTP POP3 SMTP POP3 server When a POP3 server is used for e-mail receiving, register the machine’s e-mail address and a user account to the server. Also, the configuration of the POP3 server’s address to the machine is required.
Page 266: Installation Procedure
10 Using the Internet Fax Service Installation Procedure Installation Overview This section describes the configuration procedure to use the Internet Fax feature on the machine. The following shows the reference section for the configuration procedure. Step 1 Enabling the Port and Setting TCP/IP ................264 Step 2 Configuring the E-mail Environment ................265 Step 3 Testing Internet Fax .......................268 Step 1 Enabling the Port and Setting TCP/IP...
Page 267: Step 2 Configuring The E-Mail Environment
Installation Procedure After the machine is restarted, print out a settings list to confirm that the ports are enabled and TCP/IP is configured. For information on how to print a settings list, refer to "Print Reports" (P.75). Step 2 Configuring the E-mail Environment The following describes the configuration procedure for the e-mail environment.
Page 268 10 Using the Internet Fax Service 3) Select either [SMTP] or [POP3] as appropriate for your environment. 4) Select [Save], then select [Close]. If [SMTP] has been selected for [E-mail Receive Protocol] 1) Select [Outgoing/Incoming E-mail Settings]. 2) Select [SMTP Server Settings] and then set the following items for the SMTP server.
Page 269 Installation Procedure • When you make an entry mistake, press the <C> (Clear) button and enter again. • When moving to the next value without entering all 3 digits, select [Next]. [SMTP Server Port Number] Enter a value in the range from 1 to 65535. Note •...
Page 270: Step 3 Testing Internet Fax
10 Using the Internet Fax Service Message Encryption Method Select a contents encryption method from [3DES], [RC2-40], [RC2-64], or [RC2- 128]. Digital Signature - Outgoing E-mail Set whether to always attach a digital signature to e-mail or select a digital signature when sending e-mail.
Page 271: 11 Using The Server Fax Service
11 Using the Server Fax Service This chapter describes how to use the Server Fax service on the machine. Server Fax Overview ................270 Preparations .....................270 Installation Procedure ................271 Note • This feature does not appear for some models. An optional package is necessary. For more information, contact our Customer Support Center.
Page 272: Server Fax Overview
11 Using the Server Fax Service Server Fax Overview If your machine supports the scan feature, installing the Server Fax Kit (optional) allows you to use the fax feature of a Server Fax server. With this Server Fax feature, you can transfer image data received by the machine to the Server Fax server, and can transfer image data received by the Server Fax server to the machine via a network based on the settings you made.
Page 273: Installation Procedure
Installation Procedure Installation Procedure Installation Overview This section describes the configuration procedure to use the Server Fax feature on the machine. The following shows the reference section for the configuration procedure. Step 1 Fax Settings ........................271 Step 2 Setting the Server Fax Feature ..................272 Step 1 Fax Settings If your machine does not support the Fax feature and supports the Server Fax feature only, the Server Fax feature will be enabled automatically.
Page 274: Step 2 Setting The Server Fax Feature
11 Using the Server Fax Service Step 2 Setting the Server Fax Feature Enable the Server Fax feature and set the file destination. The following procedure explains how to set them on CentreWare Internet Services. For information on how to use CentreWare Internet Services, refer to "Setting Items Using CentreWare Internet Services"...
Page 275 Installation Procedure When SMTP is selected The SMTP server settings are the same as the E-mail settings. For details on the SMTP server settings, refer to "Step 2 Configuring E-mail Environment" (P.246) The following settings are additionally required for the SMTP server. Domain Name E-mail Address Display Format Click [Apply] to reflect the settings.
Page 277: Encryption And Digital Signature Settings
12 Encryption and Digital Signature Settings This chapter describes how to configure the machine to use the Encryption and Digital Signature features. Encryption and Digital Signature Overview ..........276 Configuration of HTTP Communication Encryption ........278 Configuration of Encryption using IPSec ..........280 Configuration of E-mail Encryption/Digital Signature........283 Configuration of PDF/DocuWorks/XPS Signature ........287...
Page 278: Encryption And Digital Signature Overview
12 Encryption and Digital Signature Settings Encryption and Digital Signature Overview Encryption Features for Communication The communication data between the machine and computers on a network can be encrypted. Encryption of the HTTP Communication from a Client to the Machine (SSL/TLS Server) The SOAP port, Internet Services port, IPP port, and WebDAV port use the HTTP server of the machine.
Page 279: Encryption And Digital-Signature Features For Scan Files
Encryption and Digital Signature Overview E-mail Encryption/Digital Signature S/MIME is used for E-mail Encryption/Digital Signature. To use S/MIME on the machine, S/MIME certificates are used. Created certificates can be used as S/MIME certificates. The certificate for S/MIME must contain "email Address". If the certificate contains V3 extension "keyUsage", "digitalSignature"...
Page 280: Configuration Of Http Communication Encryption
12 Encryption and Digital Signature Settings Configuration of HTTP Communication Encryption This section describes how to secure HTTP communication with encryption. The following shows the reference section for each item. Step1 Configuration on the Machine ..................278 Step2 Configuration on a Computer ..................279 Installation Overview The following is the procedure for HTTP Communication Encryption.
Page 281: Step2 Configuration On A Computer
Configuration of HTTP Communication Encryption 6) Set [Issuer] as necessary. 7) Click the [Generate Certificate] button. When a screen to enter the user name and passcode appears, enter the system administrator’s user ID and passcode into [User Name] and [Password], and then click [OK]. Note •...
Page 282: Configuration Of Encryption Using Ipsec
12 Encryption and Digital Signature Settings Configuration of Encryption using IPSec This section describes how to encrypt communication using IPSec. When the IKE authentication method is set to [Authenticate by Preshared Key], skip step 1 "Import and Configuration a Certificate" and go to step 2 "Configuration on the Machine (Configuration of IPSec)".
Page 283: Step2 Configuration On The Machine (Configuration Of Ipsec)
Configuration of Encryption using IPSec • If the certificate to be imported contains the V3 extension "keyUsage", "digitalSignature" must be set to On. 1) Click the [Properties] tab. 2) Click [+] on the left of [Security] to display the items in the folder. 3) Click [Machine Digital Certificate Management].
Page 284: Step3 Configuration On A Computer
12 Encryption and Digital Signature Settings Step3 Configuration on a Computer The following describes the configuration for the computer. Configure the following on the computer. Create an IP security policy Assign the IP security policy...
Page 285: Configuration Of E-Mail Encryption/Digital Signature
Configuration of E-mail Encryption/Digital Signature Configuration of E-mail Encryption/Digital Signature This section describes how to encrypt e-mails and how to attach a digital signature to e-mails. The following shows the reference section for each item. Step1 Configuration on the Machine ..................283 Step2 Configuration on a Computer..................
Page 286 12 Encryption and Digital Signature Settings 4) Click [Machine Digital Certificate Management]. 5) Click [Upload Signed Certificate]. 6) Enter [Password]. 7) Enter [Retype Password]. 8) Enter a file name you want to import. Or select a file to be imported from a dialog box displayed by clicking the [Browse] button and then click [Open].
Page 287: Step2 Configuration On A Computer
Configuration of E-mail Encryption/Digital Signature Certificate Auto Store Select whether to automatically store the certificate when receiving e-mail with a S/MIME certificate sent from an address registered in the address book. Receive Untrusted E-mail Set whether or not to receive untrusted e-mail with no certificate attached. Digital Signature - Outgoing E-mail Set whether to always attach a digital signature to e-mail or to select a digital signature when sending e-mail from this machine.
Page 288 12 Encryption and Digital Signature Settings Supported e-mail applications E-mail applications that can send and receive e-mail to and from the machine are as follows: Outlook 2000/2002/2003 Outlook Express 6 Netscape 7.x...
Page 289: Configuration Of Pdf/Docuworks/Xps Signature
Configuration of PDF/DocuWorks/XPS Signature Configuration of PDF/DocuWorks/XPS Signature This section describes how to attach a digital signature to PDF, DocuWorks, or XPS documents. The following shows the reference section for each item. Step1 Configuration on the Machine ..................287 Step2 Configuration on a Computer..................289 Installation Overview Use the following procedure to affix a signature (PDF signature/DocuWorks signature/ XPS signature) to a scanned document to send as a PDF, DocuWorks, or XPS...
Page 290 12 Encryption and Digital Signature Settings 2) Click [+] on the left of [Security] to display the items in the folder. 3) Click [Machine Digital Certificate Management]. 4) Click [Upload Signed Certificate]. 5) Enter [Password]. 6) Enter [Retype Password] 7) Enter a file name you want to import. Or select a file to be imported from a dialog box displayed by clicking the [Browse] button and then click [Open].
Page 291: Step2 Configuration On A Computer
Configuration of PDF/DocuWorks/XPS Signature Step2 Configuration on a Computer Sending a DocuWorks security certificate file from the machine to a computer It is necessary to register a personal certificate of a person to whom the data is disclosed on the machine, and then register the certificate to the address book. When registering a personal certificate on the machine, the root certificate should be included in the personal certificate.
Page 293: Authentication And Account Administration
13 Authentication and Account Administration The machine has a unique Authentication feature that restricts the ability to use functions, and an Account Administration feature that manages the use of each machine feature. This chapter contains information for System Administrators on the features used to change the settings and on the setting procedures.
Page 294: Overview Of Authentication And Account Administration
13 Authentication and Account Administration Overview of Authentication and Account Administration This section is an overview of Authentication and Account Administration used with the machine. The following shows the reference section for each item. Overview of Authentication......................292 Overview of Account Administration..................293 Overview of Authentication Types of Users The types of machine users include the System Administrator, authenticated users and...
Page 295: Overview Of Account Administration
Overview of Account Administration Types of Account Administration The machine supports three types of account administration: Local Accounting, Network Accounting, and Xerox Standard Accounting. For more details, refer to "Types of Account Administration" (P.296). Available Combinations of Authentication and Account-Administration Types The authentication and account-administration types can be individually selected, but some combinations are not available.
Page 296: Authentication
13 Authentication and Account Administration Authentication This section is the Authentication feature used with the machine. Users Controlled by Authentication..................294 User Role and Authorization Groups..................294 Types of Authentication......................295 Types of Account Administration.....................296 Relationships Between the Authentication and Accounting Modes.........297 Users Controlled by Authentication The following explains the types of users controlled with the Authentication feature.
Page 297: Types Of Authentication
Authentication System Administrator Account Administrator For details on each user role, refer to "User Role" (P.206). Authorization Groups The following four settings can be configured for each authorization group. For details on authorization groups, refer to "Create Authorization Groups" (P.207). Restrict Recipient Selection Method Allows you to set whether or not to permit the group members to specify recipients using the keyboard screen and buttons on the control panel, when [Restrict Recipient...
Page 298: Types Of Account Administration
CentreWare Internet Services. Important • When setting the user information or account information for another DocuCentre-III C4100/ C3100, it is recommended to use the Cloning feature of CentreWare Internet Services.
Page 299: Relationships Between The Authentication And Accounting Modes
Authentication Relationships Between the Authentication and Accounting Modes You can individually select Authentication and Accounting types. The valid combinations are as follows. Account Mode Local Network Remote Xerox Standard Accounting Authentication Local Mode Remote Available Not available *1 Default...
Page 300: Services Controlled By Authentication
13 Authentication and Account Administration Services Controlled by Authentication This section describes the features that are controlled by using the Authentication feature. The controlled features are different depending on how the machine is used. For information on the mailbox and job flow sheet restrictions that are applied when the Authentication feature is enabled, refer to "Authentication for Job Flow Sheets and Mailboxes"...
Page 301: Network Accounting
Services Controlled by Authentication When the authentication type is [Login to Local Accounts] and the accounting type is [Network Accounting] The following services are controlled. For features supported by ApeosWare Accounting Service (optional), refer to the documentation provided with it. Authentica- Restrictions on Use tion...
Page 302: Xerox Standard Accounting
• Before a user prints a document on a computer, the user needs to log in from the computer to the remote server to have the server identify the user ID. When the authentication type is [Login to Local Accounts] and the accounting type is [Xerox Standard Accounting] The following services are controlled. Authentica-...
Page 303: Authentication For Job Flow Sheets And Mailboxes
Authentication for Job Flow Sheets and Mailboxes Authentication for Job Flow Sheets and Mailboxes This section describes job flow sheet and mailbox restrictions that are applied when the Authentication feature is enabled. Overview ..........................301 When the Authentication Feature is not Enabled..............303 When the Authentication Feature is Enabled ................
Page 304 13 Authentication and Account Administration When the Authentication feature is enabled, any machine's authenticated user can use the job flow sheet. Only the system administrator, however, can change its settings. To create a job flow sheet shared by system administrators, you need to select the <Log In/Out>...
Page 305: When The Authentication Feature Is Not Enabled
Authentication for Job Flow Sheets and Mailboxes To create a administrator shared mailbox, you need to press the <Log In/Out> button and operate the machine as a system administrator. The available operations for mailboxes are different depending on whether the Authentication feature is enabled or disabled.
Page 306 13 Authentication and Account Administration [Create Mailbox] under [Setup & Calibration]/[Send from Mailbox] The following table describes the operations that can be performed on the [Create Mailbox] screen under [Setup & Calibration] or on the [Send from Mailbox] screen. General Users System Administrators Job Flow operation...
Page 307 Authentication for Job Flow Sheets and Mailboxes Available Mailbox Operations If the authentication feature is changed from "enabled" to "disabled", delete all existing personal mailboxes, and create general-shared mailboxes. When the Authentication feature is not enabled, the relations between users and mailboxes are as follows.
Page 308: When The Authentication Feature Is Enabled
13 Authentication and Account Administration When the Authentication Feature is Enabled Available Job Flow Sheet Operations If the authentication setting is changed from "disabled" to "enabled", delete all existing general-shared and mailbox job flow sheets, and create personal job flow sheets. When the Authentication feature is enabled, the relations between users and job flows are as follows.
Page 309 Authentication for Job Flow Sheets and Mailboxes When [Login to Local Accounts] is selected, when [Verify User Details] is set to [Yes] in [Network Accounting] and [Customize User Prompts] is set to [User & Account ID Prompts] or [User ID Prompt Only], or when authenticated as a user other than a guest user in [Login to Remote Accounts] Important •...
Page 310 13 Authentication and Account Administration When [Login to Local Accounts] is selected, when [Verify User Details] is set to [Yes] in [Network Accounting] and [Customize User Prompts] is set to [User & Account ID Prompts] or [User ID Prompt Only], or when authenticated as a user other than a guest user in [Login to Remote Accounts] Important •...
Page 311: Jobs Manageable By Account Administration
Jobs Manageable by Account Administration Jobs Manageable by Account Administration This section describes the items that can be managed for the jobs of each service. Print The items you can manage for print jobs using the Account Administration feature are as follows.
Page 312 13 Authentication and Account Administration Scan Service The items you can manage for scan jobs using the Account Administration feature are as follows. Users for which Corresponding Authenti- Auditron are Managed Items Service cation Collected E-mail Required Authenticated user Scanned pages, mail transmission pages Scan to Mailbox Required Authenticated user...
Page 313 Jobs Manageable by Account Administration Users for which Authenti- Services (Jobs) Auditron Managed Items cation Collected Send as Internet Fax Required Authenticated transmissions/pages user Internet Automatic Reception/ Internet Fax Receptions/pages, printed pages/ Printing required Received number of sheets Reception/ Automatic Reception to Internet Fax Receptions/pages Printing...
Page 314: Configuration For Authentication
13 Authentication and Account Administration Configuration for Authentication This section explains how to configure the machine to use the authentication feature. The following shows the reference section for each item. Step 1 Enabling Authentication ....................312 Step 2 Changing the Default Authorization Group Settings.............314 Step 3 Creating an Authorization Group...................315 Installation Overview Set either one of the following authentication modes to authenticate.
Page 315 Configuration for Authentication Select [Unlocked] for the required services to permit users unlimited access, and then select [Close]. Select [Device Access] and then select [Locked] to disable button operations on the control panel. Select [Save]. Select [Close]. Select [Passcode Entry from Control Panel] under [Passcode Policy]. To prompt users to enter their passcode, select [On].
Page 316: Step 2 Changing The Default Authorization Group Settings
13 Authentication and Account Administration 2) Click the [Properties] tab. 3) Click [Connectivity] > [Protocols] > [LDAP] > [LDAP Group Access]. 4) Set [System Administrator Access Group] and [Account Administrator Access Group]. Setting example: System Administrator Access Group: CN=SA,CN=Users,DC=secEQ,DC=local Account Administrator Access Group: CN=AA,CN=Users,DC=secEQ,DC=local Select [System Settings].
Page 317: Step 3 Creating An Authorization Group
Configuration for Authentication Step 3 Creating an Authorization Group If necessary, you can create authorization groups using the following procedure. Press the <Log In/Out> button. Enter the system administrator’s user ID with the numeric keypad or a keyboard, and select [Enter]. When a passcode is required, select [Next Input] and enter the system administrator’s passcode, then select [Enter].
Page 318: Configuration For Account Administration
Select [Accounting]. Select [Accounting Type]. Select an accounting type, and select [Save]. Note • The available options are [Local Accounting], [Network Accounting], and [Xerox Standard Accounting]. Refer to "Accounting Type" (P.199). Step 2 Registering User Information Use the following procedure to register user information.
Page 319 Configuration for Account Administration Enter a UserID and select [Save]. Select [Account Limit]. Configure the [Account Limit] and [Feature Access] settings for each service. Refer to "Account Limit" (P.196). If necessary, select a user role and an authorization group for the user, in [User Role]. Note •...
Page 321: 14 Problem Solving
14 Problem Solving This chapter describes troubles that may occur with the machine and their solutions. Troubleshooting ..................320 Machine Trouble ..................321 Image Quality Trouble ................325 Trouble during Copying ................330 Trouble during Printing ................334 Trouble during Faxing................337 Trouble during Scanning................341 Network-related Problems ................346 Error Code ....................360 Paper Jams....................427 Document Jams..................436...
Page 322: Troubleshooting
14 Problem Solving Troubleshooting This section describes troubles that may occur with the machine and their solutions. Follow the troubleshooting procedure below to solve the problems. The machine does not work Action Refer to "Machine Trouble" (P.321). properly. A message is displayed. Cause Has a paper or document jam occurred? Action For information on paper jams, refer to "Paper Jams"...
Page 323: Machine Trouble
Machine Trouble Machine Trouble Before you determine that the machine is defective, check the machine status again. Symptom Cause Remedy The machine is Is the power switched on? Switch the power on. not powered on. Refer to "2 Product Overview" in the User Guide.
Page 324 14 Problem Solving Symptom Cause Remedy The <Online> Is the interface cable Turn the power switch off, unplug the indicator does connected? power cord from the power outlet, and not light even check the interface cable connection. though you Refer to "Interface Cables" (P.17). instructed the Is the computer's Check the computer environment such as...
Page 325 Machine Trouble Symptom Cause Remedy Paper is often Is the paper loaded correctly Load the paper correctly. jammed or in the tray? Refer to "Loading Paper" (P.29). wrinkled. Is the paper tray inserted Firmly push in the paper tray as far as correctly? possible to insert it correctly.
Page 326 14 Problem Solving Symptom Cause Remedy Documents are Are the suitable types of Correctly load documents suitable for the often jammed. documents used? document feeder. Refer to "3 Copy" > "Copying Procedure" in Are you trying to copy the User Guide. irregular shaped documents, business cards, transparencies, or thin...
Page 327: Image Quality Trouble
Image Quality Trouble Image Quality Trouble If the image quality of printed documents is poor, identify the similar symptom in the following table to prescribe the remedy. If the image quality is not improved even after prescribed the relevant remedy, contact our Customer Support Center.
Page 328 14 Problem Solving Symptom Cause Remedy The copy is Are the paper edges aligned Align the paper edges, and adjust them slightly and the leading edge flush with the tray's front corners to reload the misaligned. with the tray corners? paper.
Page 329 Image Quality Trouble Symptom Cause Remedy Printing is faint. The paper is damp. Replace the paper with new one. (smudged, Refer to "Loading Paper" (P.29). unclear) The drum cartridge has Replace the drum cartridge with a new deteriorated or is damaged. one.
Page 330 14 Problem Solving Symptom Cause Remedy Printed toner The paper is damp. Replace the paper with new one. smudges when Refer to "Loading Paper" (P.29). rubbed with your The paper is unsuitable. Load suitable paper. finger. Toner is not Refer to "Loading Paper" (P.29). fused.
Page 331 Image Quality Trouble Symptom Cause Remedy The output is When the Tray 5 (Bypass) is Load correct paper into the Tray 5 entirely faint. used, the size and type of (Bypass). the loaded paper are Refer to "Loading Paper in the Tray 5 (Bypass)" different from the settings (P.30).
Page 332: Trouble During Copying
14 Problem Solving Trouble during Copying This section describes how to solve copy problems. Unable to Copy Follow the procedure below if you cannot copy documents. Symptom Cause Remedy The document is The document is too small. The minimum size of the document that not correctly fed can be loaded on the document feeder is from the...
Page 333: The Copy Result Is Not What Was Expected
Trouble during Copying The Copy Result is Not What was Expected Follow the procedure below if the copy result is not what was expected. Symptom Cause Remedy The copy is dirty. The document glass or the Clean the document glass or the document document cover is dirty.
Page 334 14 Problem Solving Symptom Cause Remedy The copy has a The document enlargement Output may have stripes depending on the stripe pattern. ratio is too large. enlargement ratio. Adjust the ratio to remove the stripes. Refer to "3 Copy" > "Copy" in the User Guide. The copy is The document is not loaded Load the document correctly.
Page 335 Trouble during Copying Symptom Cause Remedy Documents are The Finisher is not attached. A finisher is needed to perform stapling. not stapled. Attach the Finisher, or change the print option setting to cancel stapling. The number of pages to Staple-enabled number of pages is 50 or staple exceeds the lower.
Page 336: Trouble During Printing
14 Problem Solving Trouble during Printing This section describes how to solve print problems. Note • The print features are not available for some models. An optional package is necessary. For more information, contact our Customer Support Center. Unable to Print Follow the procedure below if you cannot print a document.
Page 337: The Print Result Is Not What Was Expected
Trouble during Printing The Print Result is Not What was Expected Follow the procedure below if the print result is not what was expected. Symptom Cause Remedy Cannot print in [Output Color] is set to Set [Output Color] to [Auto Detect] or color.
Page 338 14 Problem Solving Symptom Cause Remedy The output color This is because the print To make the color of Secure Print and is different route is different. The output Save to Mailbox closer, enable the [Print between Secure color of documents in Page Mode] under the [Advanced Settings] Print and Save to mailboxes is reproduced by...
Page 339: Trouble During Faxing
Trouble during Faxing Trouble during Faxing This section describes how to solve fax problems. Note • The print features are not available for some models. An optional package is necessary. For more information, contact our Customer Support Center. Sending Problems Follow the procedure below if you cannot send a fax.
Page 340: Receiving Problems
14 Problem Solving Symptom Cause Remedy The image The document glass is dirty. Clean the document glass. "Cleaning the Film and Constant quality is poor. Refer to Velocity Transport Glass" (P.63) The fax density is improper. Adjust the fax density. Refer to "4 Fax"...
Page 341 Trouble during Faxing Symptom Cause Remedy The receiving The machine is powered off. The machine does not receive a fax while operation is powered off. Turn the machine's power incorrect. switch on. No paper is set. Set paper on the machine to receive faxes. Paper is jammed.
Page 342 14 Problem Solving Symptom Cause Remedy The received When scanned on the This machine can process such a one-page sender's machine, the document using the Auto% Receiving document is split document was enlarged for feature and a border limit value for page into multiple some reason.
Page 343: Trouble During Scanning
Trouble during Scanning Trouble during Scanning This section describes how to solve scanning problems. Note • The scanner features are not available for some models. An optional package is necessary. For more information, contact our Customer Support Center. Unable to Scan with the Machine Follow the procedure below if you cannot scan with the machine.
Page 344: Unable To Import Scanned Documents To The Computer
14 Problem Solving Unable to Import Scanned Documents to the Computer Follow the procedure below if you cannot import scanned documents to the computer. Symptom Cause Remedy Unable to find The machine is not powered Turn the machine's power switch on. the scanner.
Page 345 Trouble during Scanning Symptom Cause Remedy Unable to send The server is not correctly Correctly specify the server. data over the specified. network. The save destination is not Correctly specify the save destination. correctly specified. When using SMB, the Correctly specify the shared name. shared name is not correctly specified.
Page 346: Unable To Send E-Mail
14 Problem Solving Unable to Send E-mail Follow the procedure below if you cannot send a scanned document using the e-mail feature. Symptom Cause Remedy A Transmission Unable to transmit due to an Check the "Transmission Results" in the Report - Job error.
Page 347 Trouble during Scanning Symptom Cause Remedy The image is not The document glass or the Clean the document glass or the document the desired size. document cover is dirty. cover. Refer to "Cleaning the Document Cover and Document Glass" (P.62). The document is a Place a white sheet of paper on the transparent type such as a...
Page 348: Network-Related Problems
14 Problem Solving Network-related Problems This section describes how to solve network related problems. When using SMB The possible causes, check points, and remedies for problems when using SMB are as follows. When you cannot communicate with the printer Cause Check point Remedy The computer and the...
Page 349: When Using Netware
Network-related Problems Cause Check point Remedy Number of connections to the Confirm if the machine is Wait for a while and retry machine exceeded the processing simultaneous printing. maximum connections requests (print requests, allowed. status queries, etc.) from multiple computers. (A write error dialog should be displayed to indicate that no more remote computers can...
Page 350 14 Problem Solving Cause Check point Remedy A problem occurred on the Use NWADMIN on the Replace the faulty network network between the computer to confirm if the cable installed between the computer and the machine. machine object can be computer and the machine.
Page 351 Network-related Problems Cause Check point Remedy The slave file server is not Use PCONSOLE from a Use PCONSOLE from a configured. ([Bindery computer to confirm if the computer to register the Service] mode) slave file server is registered slave file server and to [Service NetWare Server] propagate the configuration on the print server indicated...
Page 352 14 Problem Solving Cause Check point Remedy Connected to a different Use NWADMIN from a Use Driver CD Kit CD-ROM printer object. computer to confirm if the from a computer to correctly correct object is assigned set the file server name/tree using the layout information name/context/active mode.
Page 353: When Using Tcp/Ip
Network-related Problems When the printing problems are not notified Cause Check point Remedy The user is not listed on the Use PCONSOLE on the Add the name of the job user print server notification computer to check if the job or the name of the user’s recipients.
Page 354 14 Problem Solving Cause Check point Remedy The machine is not set to the Confirm the transport Select the transport protocol transport protocol which protocol selected on the which matches the matches the protocol on the machine. computer's protocol. computer. The data format the machine Set not to output Ctrl-D.
Page 355: When Using Ethertalk
Network-related Problems When using EtherTalk The possible symptoms, causes, and remedies for problems when using EtherTalk are as follows. Symptom Cause Remedy Documents are printed by a If a printer that is assigned A printer that is assigned the printer that is not selected. the same printer name has same printer name may exist already existed on the...
Page 356: E-Mail Features Problems
14 Problem Solving Symptom Remedy The [Refresh] button does Are you using a specified browser? not work. Refer to "Installation of CentreWare Internet Services" (P.216) to confirm if your browser is supported. Selecting the menu on the left frame does not update the right frame contents.
Page 357: Internet/Intranet Connection Problems
Network-related Problems Symptom Remedy Cannot transmit e-mail (e- Is the E-mail address for the machine configured? mail notification service and Is [E-mail Notification Service] set to [Enable]? (For mail E-mail) notice) Is [Send E-mail] set to [Enabled]? Is the IP address for the SMTP server configured correctly? Are the notification items for transmission set correctly? (For mail notice) Confirm the settings on the property screen using...
Page 358 14 Problem Solving Cause Remedy The address that does not go Confirm if only addresses not through the proxy server are through a proxy server is set. Even if addresses not through the proxy server are set incorrect. with the FQDN format, if a server is directly accessed using its IP address, the registered server is not excluded.
Page 359: Ipv4 And Ipv6 Connection Problems
Network-related Problems When connection to a desired Web server fails Cause Remedy The settings to use the proxy In the environment using the proxy server, the machine server is not configured. should be configured to use the proxy server. Otherwise, you cannot connect to a desired Web server.
Page 360 14 Problem Solving Symptom Remedy When SSL is enabled, the When SSL is enabled, directly specify "https://[IPv6 address to access address]". CentreWare Internet Services "http://[IPv6 address]" entered on a web browser is not redirected to "https://[IPv6 address]". Unable to print using an IPv6 address Symptom Remedy On an IPv6 network without a...
Page 361 Network-related Problems Other problems on IPv6 addresses Symptom Remedy In an IPv6 network with no Directly specify the IPv6 address to specify the computer DNS server installed, name of an authentication server. authentication fails if an SMB authentication server is specified using the computer name.
Page 362: Error Code
14 Problem Solving Error Code This section explains error codes. If an error caused printing to end abnormally, or a malfunction occurred in the machine, then an error message code (∗∗∗-∗∗∗) is displayed. For faxing, an error code is also displayed on [Activity Reports] and [Transmission Report - Job Undelivered].
Page 363 Error Code Category Error Code Cause and Remedy C P F S M O 003-753 [Cause] The mixed sized document was to be scanned with high resolution using the 2-sided feature. [Remedy] Set [Resolution] to [200dpi], and try again. 003-754 [Cause] An error occurred in the document feeder.
Page 364 14 Problem Solving Category Error Code Cause and Remedy C P F S M O 007-250 O [Cause] A communication error occurred between the machine and the paper tray. [Remedy] Contact our Customer Support Center. Tray 1 can be used. 007-252 [Cause] A problem occurred in the specified condition, such as the...
Page 365 Error Code Category Error Code Cause and Remedy C P F S M O 012-211 O [Cause] Finisher malfunction [Remedy] Turn the machine off and on. If the error persists, contact 012-212 our Customer Support Center. 012-213 012-221 012-223 012-224 012-225 012-226 012-227...
Page 366 14 Problem Solving Category Error Code Cause and Remedy C P F S M O 012-255 O [Cause] Finisher malfunction [Remedy] Turn the machine off and on. If the error persists, contact 012-256 our Customer Support Center. 012-257 012-258 012-259 012-260 012-261 012-262...
Page 367 Error Code Category Error Code Cause and Remedy C P F S M O 016-220 [Cause] An error occurred in the document feeder. [Remedy] Turn the machine off and on. If the error persists, contact 016-221 our Customer Support Center. 016-222 016-223 016-224...
Page 368 14 Problem Solving Category Error Code Cause and Remedy C P F S M O 016-504 [Cause] Unable to resolve the POP3 server name when sending e- mail. [Remedy] Check on CentreWare Internet Services if the POP3 server settings are correct. Also, check the DNS server settings.
Page 369 Error Code Category Error Code Cause and Remedy C P F S M O 016-519 O [Cause] The number of pages reached the specified maximum number of pages, and the print job is terminated. [Remedy] Have the system administrator change the maximum limit of printable pages.
Page 370 14 Problem Solving Category Error Code Cause and Remedy C P F S M O 016-533 O [Cause] Kerberos server authentication protocol error [Remedy] The time difference between the machine and the Kerberos server exceeded the clock skew limit value set on the Kerberos server.
Page 371 Error Code Category Error Code Cause and Remedy C P F S M O 016-564 O [Cause] Failed to authenticate the Remote Download server. [Remedy] Check the login name and password to access the Remote Download server. If the problem persists, contact the Customer Support Center or your dealer.
Page 372 14 Problem Solving Category Error Code Cause and Remedy C P F S M O 016-577 [Cause] Unable to connect to the FTP service of the destination server. [Remedy] Take one of the following actions: Check if the FTP service of the server is activated. Check if the FTP port number of the server is correctly registered on the machine.
Page 373 Error Code Category Error Code Cause and Remedy C P F S M O 016-584 [Cause] The machine failed to transfer data using [FTP] of the [Scan to PC] feature because folder creation was not successful on the FTP server after connection. [Remedy] Take one of the following actions: Check if the specified folder name can be used in the save location.
Page 374 14 Problem Solving Category Error Code Cause and Remedy C P F S M O 016-593 [Cause] The machine failed to transfer data using [FTP] of the [Scan to PC] feature because an internal error occurred after connection to the FTP server. [Remedy] Try again.
Page 375 Error Code Category Error Code Cause and Remedy C P F S M O 016-704 O [Cause] The mailbox is full, and hard disk capacity is insufficient. [Remedy] Remove unnecessary documents from the mailbox, and save the document. Refer to "6 Send from Mailbox" > "Checking/Operating Documents in a Mailbox"...
Page 376 14 Problem Solving Category Error Code Cause and Remedy C P F S M O 016-711 O O [Cause] The upper limit for the e-mail size has been exceeded. [Remedy] Take one of the following measures, and then try sending the mail again.
Page 377 Error Code Category Error Code Cause and Remedy C P F S M O 016-721 O [Cause] An error occurred during print processing. Probable causes are as follows: 1. Printing was instructed by automatic tray selection when [Paper Type Priority] is set to [Auto Paper Off] for all paper in the [Common Service Settings].
Page 378 14 Problem Solving Category Error Code Cause and Remedy C P F S M O 016-729 [Cause] Unable to print because the number of colors or the resolution of the TIFF file is out of allowed range. [Remedy] Change the number of colors/resolution for the TIFF file, and try again.
Page 379 Error Code Category Error Code Cause and Remedy C P F S M O 016-748 O O O O [Cause] Unable to print due to insufficient hard disk space. [Remedy] Reduce the number of print pages by dividing up the print data or printing one copy at a time when making multiple copies.
Page 380 14 Problem Solving Category Error Code Cause and Remedy C P F S M O 016-753 [Cause] The entered password does not agree with that of the PDF file. [Remedy] Set the correct password on ContentsBridge. 016-755 [Cause] Attempted to process a print protected PDF file. [Remedy] Cancel the print protection using Adobe Reader, and try to print again.
Page 381 Error Code Category Error Code Cause and Remedy C P F S M O 016-769 [Cause] The SMTP server does not support confirmation of mail distribution (DSN). [Remedy] Send e-mail without setting confirmation of mail distribution (DSN). 016-770 [Cause] Direct Fax is disabled. [Remedy] Check the system administrator if Direct Fax is available.
Page 382 14 Problem Solving Category Error Code Cause and Remedy C P F S M O 016-780 [Cause] A hard disk error occurred during scanned image conversion processing. [Remedy] The hard disk may be defective. For replacing the hard disk, contact our Customer Support Center. 016-781 [Cause] Unable to connect to the FTP server.
Page 383 Error Code Category Error Code Cause and Remedy C P F S M O 016-786 [Cause] When using the scanning feature, the machine could not write the file to the hard disk. [Remedy] Take one of the following actions: Turn the machine off and on. Load paper on the paper tray if needed.
Page 384 14 Problem Solving Category Error Code Cause and Remedy C P F S M O 018-501 O [Cause] Unable to connect to the CA authentication server. [Remedy] Check if the address of the CA authentication server set on the machine is correct. Or, check the network connection.
Page 385 Error Code Category Error Code Cause and Remedy C P F S M O 018-505 O [Cause] If an error occurred during SMB authentication, the probable causes are as follows: Authentication failed because of the incorrect user name or incorrect password. The time does not match on the SMB server and the machine.
Page 386 14 Problem Solving Category Error Code Cause and Remedy C P F S M O 018-524 O [Cause] The network settings are incorrectly set. [Remedy] Check whether settings related to any port required for scanning jobs and network related settings are correct. Check the following points: Are the DNS server settings correct? Is the port of the specified protocol enabled?
Page 387 Error Code Category Error Code Cause and Remedy C P F S M O 018-558 O [Cause] Received an error code from HTTP server. [Remedy] 1) Check if the specified directory exists on the destination HTTP server for the scanned document. 2) Check if the specified file exists on the HTTP server.
Page 388 14 Problem Solving Category Error Code Cause and Remedy C P F S M O 018-566 O [Cause] Unable to connect to the HTTP server. [Remedy] Check the followings: The network cable connection on the machine The destination HTTP server for the scanned document is accessible by PC.
Page 389 Error Code Category Error Code Cause and Remedy C P F S M O 018-574 O [Cause] The specified volume name contains invalid characters. [Remedy] Check if the specified volume name is correct. 018-575 O [Cause] The specified user name or password contains invalid characters.
Page 390 14 Problem Solving Category Error Code Cause and Remedy C P F S M O 018-582 O [Cause] The followings may be the cause: The login user does not have Open rights to the file. The login user does not have Create rights to create a file. The login user does not have Access rights to the directory.
Page 391 Error Code Category Error Code Cause and Remedy C P F S M O 018-586 O [Cause] Login to the NetWare server was denied. [Remedy] Check the followings: The NetWare server is accessible by PC Login user name Login password Volume name Server or tree name Context name...
Page 392 14 Problem Solving Category Error Code Cause and Remedy C P F S M O 018-701 [Cause] LDAP server protocol error caused by the Address Book operation. The server returned RFC2251 Result Message No "1" (operations error) for Address Book query. [Remedy] Check if [LDAP Server / Directory Service] under [Remote Authentication Server / Directory Service] has been set correctly.
Page 393 Error Code Category Error Code Cause and Remedy C P F S M O 018-710 [Cause] LDAP server protocol error caused by the Address Book operation. The server returned RFC2251 Result Message No "10" (referral) for Address Book query. [Remedy] No registered items were found in the specified retrieval range.
Page 394 14 Problem Solving Category Error Code Cause and Remedy C P F S M O 018-720 [Cause] LDAP server protocol error caused by the Address Book operation. The server returned RFC2251 Result Message No "20" (attribute exists) for Address Book query. [Remedy] The LDAP server has an Attribute problem.
Page 395 Error Code Category Error Code Cause and Remedy C P F S M O 018-749 [Cause] LDAP server protocol error caused by the Address Book operation. The server returned RFC2251 Result Message No "49" (invalid credentials) for Address Book query. The address search was performed with an incorrect authentication user name and password.
Page 396 14 Problem Solving Category Error Code Cause and Remedy C P F S M O 018-766 [Cause] LDAP server protocol error caused by the Address Book operation. The server returned RFC2251 Result Message No "66" (not allowed on nonleaf) for Address Book query. [Remedy] The LDAP server has an Update problem.
Page 397 Error Code Category Error Code Cause and Remedy C P F S M O 018-782 [Cause] LDAP server protocol error caused by the Address Book operation. The server returned RFC2251 Result Message No "82" (program error or SASL authentication error) for Address Book query.
Page 398 14 Problem Solving Category Error Code Cause and Remedy C P F S M O 018-791 [Cause] LDAP server protocol error caused by the Address Book operation. The server returned RFC2251 Result Message No "91" (server connection error) for Address Book query. [Remedy] Have the network administrator check the LDAP server status.
Page 399 Error Code Category Error Code Cause and Remedy C P F S M O 024-746 [Cause] The specified paper type is not compatible with the specified paper size, paper tray, output tray, or 2-sided printing. [Remedy] Check the print data. 024-747 [Cause] Incompatible print parameters are used.
Page 400 14 Problem Solving Category Error Code Cause and Remedy C P F S M O 027-443 O [Cause] The IPv6 auto stateless address 2 of the machine is duplicated on the network. [Remedy] Change the IPv6 auto stateless address 2 of the machine or the address of the other device.
Page 401 Error Code Category Error Code Cause and Remedy C P F S M O 027-513 [Cause] The machine failed to transfer data using [SMB] of the [Scan to PC] feature because access to the SMB server was not permitted. When the server is Macintosh, a folder with the same name as the specified file name may exist on the server.
Page 402 14 Problem Solving Category Error Code Cause and Remedy C P F S M O 027-516 [Cause] During the transfer using [SMB] of the [Scan to PC] feature, the SMB server could not be found. [Remedy] Take one of the following actions: Check the following to see if the destination SMB server and the machine are set up properly for network communications:...
Page 403 Error Code Category Error Code Cause and Remedy C P F S M O 027-519 [Cause] During the transfer using [SMB] of the [Scan to PC] feature, an error occurred because the save location or file name specified for the scanned image had a problem. The specified save location does not exist on the server.
Page 404 14 Problem Solving Category Error Code Cause and Remedy C P F S M O 027-523 [Cause] During the transfer using [SMB] of the [Scan to PC] feature, a lock folder could not be created on the SMB server due to the following reason: The specified lock folder already exists.
Page 405 Error Code Category Error Code Cause and Remedy C P F S M O 027-530 [Cause] During the transfer using [SMB] of the [Scan to PC] feature, a file could not be saved because [Cancel Job] had been selected for [File Name Conflict]. [Remedy] Select any option other than [Cancel Job] for [File Name Conflict].
Page 406 14 Problem Solving Category Error Code Cause and Remedy C P F S M O 027-548 O [Cause] SMB protocol error. An invalid character was detected in the specified user name. [Remedy] The user name on the server needs to be set without using unauthorized characters by the network administrator.
Page 407 Error Code Category Error Code Cause and Remedy C P F S M O 027-584 O [Cause] SMB protocol error. The SMB server is in shared security mode. [Remedy] The SMB server may be on Windows 95, Windows 98, or Windows Me OS.
Page 408 14 Problem Solving Category Error Code Cause and Remedy C P F S M O 027-708 [Cause] The S/MIME certificate associated with the machine’s e- mail address is not reliable. [Remedy] Import a reliable S/MIME certificate to the machine. 027-709 [Cause] The S/MIME certificate associated with the machine’s e- mail address has been discarded.
Page 409 Error Code Category Error Code Cause and Remedy C P F S M O 027-722 O [Cause] The jobs was timed out during connection with an application interface destination. [Remedy] Try to process the job flow again. 027-723 O [Cause] Authentication at the application interface destination (ApeosWare Flow Service) failed.
Page 410 14 Problem Solving Category Error Code Cause and Remedy C P F S M O 027-744 O [Cause] The domain name of the job template pool server has a problem. [Remedy] Make sure that the DNS server connection and the domain name have been registered to the DNS server.
Page 411 Error Code Category Error Code Cause and Remedy C P F S M O 027-772 O [Cause] An error occurred during communication with the SMTP server. [Remedy] Use ASCII characters to modify the host name that has been specified under [System Settings] > [Connectivity & Network Setup] >...
Page 412 14 Problem Solving Category Error Code Cause and Remedy C P F S M O 033-363 [Cause] An error occurred during fax transmission. [Remedy] Contact our Customer Support Center. 033-710 [Cause] The document to be sent by polling was deleted. [Remedy] Store the document again.
Page 413 Error Code Category Error Code Cause and Remedy C P F S M O 033-728 [Cause] The Auto Print formatting of the received fax document was interrupted by a manual print operation. [Remedy] No operation is necessary. The machine will automatically start the Auto Print job after manual printing.
Page 414 14 Problem Solving Category Error Code Cause and Remedy C P F S M O 033-747 [Cause] The job is in pending status. [Remedy] No operation is necessary. 033-749 [Cause] The machine will automatically resume and print out. [Remedy] No operation is necessary. 033-750 [Cause] An error occurred during fax transmission.
Page 415 Error Code Category Error Code Cause and Remedy C P F S M O 034-508 [Cause] An error occurred during fax transmission. [Remedy] Check the settings and the phone number, and send the 034-509 fax again. If the error persists, contact our Customer 034-510 Support Center.
Page 416 14 Problem Solving Category Error Code Cause and Remedy C P F S M O 034-530 [Cause] Operation time out [Remedy] Operate within a specified time. 034-550 O [Cause] An error occurred while faxing. [Remedy] Turn off and on the machine. If the error persists, contact our Customer Support Center.
Page 417 Error Code Category Error Code Cause and Remedy C P F S M O 034-727 [Cause] An error occurred while faxing. [Remedy] Turn off and on the machine. If the error persists, contact our Customer Support Center. 034-728 [Cause] Unable to communicate due to an incorrect phone number.
Page 418 14 Problem Solving Category Error Code Cause and Remedy C P F S M O 034-758 [Cause] Unable to communicate due to an incorrect phone number. [Remedy]Check the phone number, and try again. If the error 034-759 persists, contact our Customer Support Center. 034-760 034-761 034-762...
Page 419 Error Code Category Error Code Cause and Remedy C P F S M O 034-796 [Cause] Unable to communicate due to an incorrect phone number. [Remedy] Check the phone number, and try again. 034-797 [Cause] An error occurred during fax transmission. [Remedy] Turn the machine off and on.
Page 420 14 Problem Solving Category Error Code Cause and Remedy C P F S M O 035-715 [Cause] Unable to communicate due to an incorrect fax number, mailbox number, or mailbox passcode. [Remedy] Check the fax number, mailbox number, and mailbox passcode, and then try again.
Page 421 Error Code Category Error Code Cause and Remedy C P F S M O 035-743 [Cause] Unable to communicate. The phone number is incorrect or the destination machine does not have the feature you 035-744 specified. 035-745 [Remedy] Check the destination phone number, check also if the destination machine has the feature you specified, and then try again.
Page 422 14 Problem Solving Category Error Code Cause and Remedy C P F S M O 036-780 [Cause] An error occurred during fax transmission. [Remedy] Check the settings and the phone number, and send the 036-781 fax again. If the error persists, contact our Customer 036-782 Support Center.
Page 423 Error Code Category Error Code Cause and Remedy C P F S M O 062-220 [Cause] Document feeder malfunction [Remedy] Contact our Customer Support Center. 062-277 [Cause] A communication error occurred between the document scan unit and the document feeder. [Remedy] Contact our Customer Support Center.
Page 424 14 Problem Solving Category Error Code Cause and Remedy C P F S M O 077-215 O [Cause] The machine detected a different type of paper tray being attached. [Remedy] Contact our Customer Support Center. 078-210 O [Cause] Tray 2 (High Capacity) malfunction [Remedy] Power-cycle the machine.
Page 425 Error Code Category Error Code Cause and Remedy C P F S M O 116-714 [Cause] An HP-GL/2 command error occurred. [Remedy] Check the print data. 116-720 [Cause] An error occurred during print processing due to insufficient memory. [Remedy] Stop unnecessary ports or remove unnecessary data from the hard disk, to increase free disk space.
Page 426 14 Problem Solving Category Error Code Cause and Remedy C P F S M O 116-790 [Cause] 1. If the operator cancelled printing a document that was received using the Fax to Mailbox or Internet Fax to Mailbox feature: The first set of the document is not stapled. 2.
Page 427 Error Code Category Error Code Cause and Remedy C P F S M O 133-210 [Cause] An error occurred during fax transmission. [Remedy] Turn the machine off and on. If the problem persists, 133-211 contact our Customer Support Center. 133-212 133-213 133-214 133-215...
Page 428: Other Errors
14 Problem Solving Other Errors Remedies are described for situations in which the following messages are displayed. Category Error Cause and Remedy Message C P F S M O O O O [Cause] An error occurred. A fault has occurred. [Remedy] Turn off the power, wait until the touch screen goes dark, and Switch off the then turn on power again.
Page 429: Paper Jams
If a paper jam occurred during copying, press the <Start> button. Copying is resumed from the state before the paper jam occurred. CAUTION If you need to pull out a tray to remove paper jam, contact your local Fuji Xerox representative. Do not pull out a tray, otherwise it may cause injuries. CAUTION Do not attempt to remove a paper jammed deeply inside the product, particularly a paper wrapped around a fuser or a heat roller.
Page 430: Paper Jams In The Top Left Cover [A]
14 Problem Solving Paper Jams in the Top Left Cover [A] Follow the steps below to clear paper jams in Cover A. Follow the messages on the touch screen and remove jammed paper from the specified location. Important • The left-hand cover should not be opened while the machine is operating. If the left-hand cover is opened, the machine automatically stops.
Page 431: Paper Jams In The Bottom Left Cover [B]
Paper Jams Close the Cover A until it latches, and then close the bypass tray. Paper Jams in the Bottom Left Cover [B] Follow the steps below to clear paper jams in Cover B. Open Cover B while lifting up the release lever.
Page 432: Paper Jams In The Bottom Left Cover [C]
14 Problem Solving Paper Jams in the Bottom Left Cover [C] Follow the steps below to clear paper jams in Cover C. Open Cover C while lifting up the release lever. Remove the jammed paper. Close the Cover C until it latches. Note •...
Page 433: Paper Jams In The Trays 1 To 3
Paper Jams Remove the jammed paper. Close Cover E. Close Cover A until it latches, and then close the bypass tray. Paper Jams in the Trays 1 to 3 Follow the steps below to clear paper jams in Trays 1 to 3 of the machine. Pull out Tray 1, 2, or 3.
Page 434: Paper Jams In The Hcf B1 (Optional)
14 Problem Solving If paper is jammed underneath the inner cover, open the cover and remove the paper. Close Tray 3. Paper Jams in the HCF B1 (Optional) Follow the steps below to clear paper jams in/around the High Capacity Feeder (Tray At the Exit of Tray 6 Make sure that the screw is removed from the left side of Tray 6.
Page 435: Paper Jams In The Tray 5 (Bypass)
Paper Jams Remove the jammed paper. Close the top cover. In Tray 6 Pull out Tray 6. Remove the jammed paper. Close Tray 6. Paper Jams in the Tray 5 (Bypass) Follow the steps below to clear paper jams in the bypass tray. Remove the jammed paper in the bypass tray.
Page 436: Paper Jams In The Duplex Kit
14 Problem Solving Paper Jams in the Duplex Kit Follow the steps below to clear paper jams in the Duplex Kit. Open the bypass tray. Open the Duplex Kit Cover D while lifting up the release lever. Remove the jammed paper inside the Duplex Kit.
Page 437 Paper Jams The top cover opens. Remove the jammed paper. Note • If the paper is torn, check for any torn pieces inside the machine. Close the top cover of the finisher. Paper Jams in the Center Unit Lift the top cover and open. Note •...
Page 438: Document Jams
14 Problem Solving Document Jams If a document is jammed in the document feeder, the machine stops and an error message is displayed on the screen. Clear the document jam according to the instructions displayed, and then load the document again on the document feeder. Hold the front handle on the left cover of the document feeder, to open the left cover until it comes to...
Page 439 Document Jams If the document is not found in step 7, move up the document feeder tray and remove the document. Gently return the document feeder tray to its original position. Make sure that the document is not torn, wrinkled or folded, and load the document again following the instructions displayed on the touch screen.
Page 440: Stapler Faults
14 Problem Solving Stapler Faults The following describes stapler troubles when the finisher (optional) is installed. Follow the procedures on the following pages when copies are not stapled or staples are bent. Contact our Customer Support Center if the problem persists after you have tried the following solutions.
Page 441: Staple Jams In The Staple Cartridge (For Finisher-A1)
Stapler Faults Staple Jams in the Staple Cartridge (For Finisher-A1) The following describes how to clear staple jams in the Finisher-A1 (optional). Make sure that the machine has stopped, and open the front cover of the finisher. Take the staple cartridge out of the machine.
Page 442: Staple Jams In The Staple Cartridge (For Finisher-B1)
14 Problem Solving Push the staple cartridge into the machine until it clicks into place. Close the front cover of the finisher. Note • If the front cover is not completely closed, a message will appear and the machine will not operate. If you cannot remove jammed staples even after you use the above procedure, contact our Customer Support Center.
Page 443 Stapler Faults After removing the staple cartridge, check inside of the finisher for any remaining staples. Pull up the metal part of the staple cartridge as shown in the figure. Remove the jammed staples (1), and return the metal part pulled up in step 5 to the original position (2).
Page 445: Appendix
15 Appendix This chapter describes information on the machine specifications, notes and restrictions, optional components, and printer emulation languages. Specifications....................444 Printable Area ...................453 Internal Fonts....................454 Optional Components ................456 ESC/P-K Emulation ..................457 PDF Direct Print..................471 Using the Telephone.................489 Activity Report...................491 Notes and Restrictions................493 Removing the Finisher-A1 ................508 Glossary....................509...
Page 446: Specifications
: 60 - 216 g/m Paper Tray 5 (Bypass) : 60 - 216 g/m Paper Tray 6 (HCF B1): 60 - 216 g/m Important • Use paper recommended by Fuji Xerox. Copying may not be performed correctly depending on the conditions.
Page 447 0.7% Preset % 1:0.500, 1:0.707, 1:0.816, 1:0.866, 1:1.154, 1:1.225, 1:1.414 Variable % 1:0.25-1:4.00 (1% increments) Continuous Copy Speed <DocuCentre-III C4100> Continuous 1 sided copy/same magnification/Paper Tray 1-3 Important [Monochrome] [Color] • The speed may be B5 , A4 : 40 sheets/minute 10 sheets/minute...
Page 448: Print Function
15 Appendix Paper Tray/Capacity [Standard] 520 sheets (Tray 1) + 97 sheets (Bypass tray) Maximum paper feed capacity: 617 sheets [3-tray model] 520 sheets × 3 trays + 97 sheets (Bypass tray) Maximum paper feed capacity: 1,657 sheets [Tandem tray model] 520 sheets (Tray 1) + 900 sheets (Tray 2) + 1,180 sheets (Tray 3) + 97 sheets (Bypass tray) Maximum paper feed capacity: 2,697 sheets...
Page 449 Specifications Standard : PCL6, PCL5 Option : Adobe PostScript 3 Protocol Ethernet : TCP/IP (SMB, LPD, Port9100, IPP), IPX/SPX (NetWare), EtherTalk (optional) EtherTalk is supported by Mac OS 8.6 - 9.2.2, and Important • Mac OS X 10.3.9 - 10.5 Operating Systems Standard : PCL6/PCL5...
Page 450: Scan Function
® ® Microsoft Windows Server 2003 x64 Edition Note • For information about the latest supported OS’s, refer to the Fuji Xerox Web site. Scan to PC: Protocol TCP/IP (SMB, FTP) ® ® Scan to PC: Operating Microsoft Windows 2000, ®...
Page 451: Fax Function
Microsoft Windows 2000, ® ® Microsoft Windows ® ® Microsoft Windows Vista ® ® Microsoft Windows Server 2003 ® ® Microsoft Windows Server 2008 Note • For information about the latest supported OS’s, refer to the Fuji Xerox Web site.
Page 452 Capacity 75 sheets Important • When using 80 g/m paper Feeding Speed <DocuCentre-III C4100> 1 sided) Monochrome: 50 sheets/minute, Color: 45 sheets/minute <DocuCentre-III C3100> Monochrome: 50 sheets/minute, Color: 45 sheets/minute * The number of sheets may vary depending on the scanning speed.
Page 453 Specifications Finisher-A1 (Optional) Finisher tray × 1:Collated (offset stacking available)/ Type Uncollated (offset stacking available) Paper Size/Paper Finisher tray Maximum: A3, Weight Minimum: B5, 60 - 216 g/m Stacker Capacity Finisher tray (For paper not stapled) A4: 500 sheets, B4: 250 sheets, A3 or larger: 200 sheets Mixed stack*: 250 sheets Finisher tray (For paper stapled)
Page 454 15 Appendix Book Finishing Capacity 15 sheets (center binding), 5 sheets (folding) Maximum: A3, 11 × 17", Paper Size Minimum: A4, 8.5 × 11" Paper Weight : 64-80 g/m (center binding) 64-105 g/m (folding) Important • When using 80 g/m paper Width 542 ×...
Page 455: Printable Area
Printable Area Printable Area The area on paper that can be printed is as follows. Standard Printable Area The standard printable area is an area on paper excluding the 4.1 mm margins on all four edges of paper. The actual printable area, however, may vary depending on the printer (plotter) control language.
Page 456: Internal Fonts
15 Appendix Internal Fonts The following fonts are available as standard. Refer to the manual in the PostScript Driver Library CD-ROM for the PostScript fonts. Stroke fonts • European Stroke fonts (for PCL5 and HP-GL/2) Outline Euro- ESC/P-K Roman Sans Serif fonts pean OCR-B...
Page 457 Internal Fonts Japan Heisei Mincho W3 Heisei Gothic W5 PCL5 Muyngio Graphic Gothic Kungso R- Gothic Saemmul Muyngio T-Myungio Gothic T-Gothic R- Gothic TR-Gothic Graphic T-Graphic Kungso T-Kungso Saemmul T-Saemmul PCL5 ShuSong HeiTi KaiTi FangSong PCL5 ShuSong HeiTi ESC/P-K KaiTi FangSong Note •...
Page 458: Optional Components
15 Appendix Optional Components The following are the principal options available. To purchase these options, contact our Customer Support Center. Product Name Description Finisher-A1 Staples output sheets. Finisher-B1 Staples output sheets. Booklet Maker Unit for Staples or hole-punches output sheets. Also folds output Finisher-B1 sheets in half or staples them.
Page 459: Esc/P-K Emulation
ESC/P-K Emulation ESC/P-K Emulation This section explains how to use ESC/P-K emulation. Emulation The following describes the printer language emulations available on this machine. Print data follows certain rules (grammars). These rules (grammars) are called printer languages. This machine supports two types of printer languages: a page description language, which is used to create images on a page-by-page basis, and an emulation, which is used to obtain the print results similar to that of other printers.
Page 460: Fonts
15 Appendix Fonts This section explains the fonts used for emulation. Available fonts The following fonts can be used for emulation. ESC/P-K Emulation Available outline fonts are the followings: Roman Sans serif OCR-B User-defined Characters On this machine, you can use user-defined characters. The total capacity of memory for storing user-defined characters and other user- defined data can be set on the control panel.
Page 461: Esc/P-K Emulation Settings
ESC/P-K Emulation Barcodes In the ESC/P-K mode, you can use barcodes. The barcodes that can be used are as follows. JAN code CODE39 CODABAR Industrial 2 of 5 Matrix 2 of 5 Interleaved 2 of 5 Forms You can use ESC/P-K to register forms on the machine. Up to 64 forms can be registered.
Page 462 15 Appendix Item Setting Item Value Number Document size Sets the client-created document size. [99] (Default) : Paper [100] : Continuous form paper (10 x 12) [101] : Continuous form paper (10 x 11) [102] : Continuous form paper (15 x 12) [103] : Continuous form paper (15 x 11) : A3...
Page 463 ESC/P-K Emulation Extended Settings Item Setting Item Value Number Paper position Sets the paper position. [0] (Default) : Without cut sheet feeder (left) : With cut sheet feeder (center) Note •When a continuous form paper is selected for [Document Size], [Paper Position] cannot be set.
Page 464 15 Appendix Item Setting Item Value Number Output Sets the output tray where the output will be delivered. destination [0] (Default) : Center Tray [80] : Finisher Tray (optional) Tray 5 Prints from Tray 5 (Bypass), after instructing to print and then operating confirmation the machine to start printing.
Page 465 ESC/P-K Emulation Item Setting Item Value Number ESCP switch Sets the Text Quality mode to high quality or draft. (Text quality) [0] (Default) : High Quality : Draft Important •Since the [Text Quality], [Reduced Characters], [Character Code Table], [Page Length], and [1-inch Perforation Skip] features select the default values, their settings will not be affected when an extended command is received.
Page 466 15 Appendix Item Setting Item Value Number Form overlay Constantly performs Form Overlay by selecting a form name (No. 01-64) registered on the machine. [0] (Default) : Off [1-64] : No. 1 - No. 64 Important •Since this setting selects the default value, it is not affected when an extended commend is received.
Page 467: Magnification Table
ESC/P-K Emulation Magnification Table Preset % Document Paper Size 11 x 17" 8.5 x 14" 8.5 x 13" 8.5 x 11" Postcard Size Long edge Short edge Long edge Short edge Long edge Short edge Long edge Short edge Long edge Short edge 11 x 17"...
Page 468 15 Appendix Preset % (2-Up Printing) Document Paper Size A3/2 A4/2 A5/2 B4/2 B5/2 11 x 17" 8.5 x 14" 8.5 x 13" 8.5 x 11" Postcard Size Long edge Short edge Long edge Short edge Long edge Short edge Long edge Short edge Long edge...
Page 469 ESC/P-K Emulation Fit to Cut Sheet Document Paper Size 11 x 17" 8.5 x 14" 8.5 x 13" 8.5 x 11" Postcard Size Long edge Short edge Long edge Short edge Long edge Short edge Long edge Short edge Long edge Short edge 11 x 17"...
Page 470 15 Appendix Fit to Cut Sheet (When 2 Up is specified) Document Paper Size A3/2 A4/2 A5/2 B4/2 B5/2 11 x 17"/ 8.5 x 14" 8.5 x 13" 8.5 x 11" Postcard Size Long edge Short edge Long edge Short edge Long edge Short edge Long edge...
Page 471: Paper Size And Number Of Printable Characters
ESC/P-K Emulation Paper Size and Number of Printable Characters When the paper feed position is 22 mm Portrait Landscape Paper Size Characters Lines Characters Lines Postcard 11 x 17" 8.5 x 14" 8.5 x 13" 8.5 x 11" When the paper feed position is 8.5 mm Portrait Landscape Paper Size...
Page 472 15 Appendix Fit to Cut Sheet Portrait Landscape Paper Size Characters Lines Characters Lines Postcard 11 x 17" 8.5 x 14" 8.5 x 13" 8.5 x 11" Note • The values are based on 10-cpi character pitch and 6-lpi line pitch. •...
Page 473: Pdf Direct Print
This section explains the setting items for the PDF Direct Print feature. The settings configured here are valid when printing PDF files without using "ContentsBridge" provided by Fuji Xerox. Note • For information on printing PDF files using ContentsBridge Utility, refer to the manual provided on the driver CD kit CD-ROM.
Page 474 : PDF Bridge : PS [PDF Bridge] processes PDF files using the PDF Direct Print feature provided by Fuji Xerox. [PS] processes PDF files using the PostScript feature provided by Adobe. This item appears only when the optional Adobe PostScript 3 Note •...
Page 475: Pcl Emulation
PCL Emulation PCL Emulation The following table shows the emulation parameters and their values for PCL emulation. For information on how to change parameter values, refer to "Print Mode" (P.83) Parameter Item No. Value Paper Tray 0 (Default): Auto 1: Tray 1 2: Tray 2 3: Tray 3 5: Tray 5 (Bypass)
Page 476 15 Appendix Parameter Item No. Value Default Font 0: CG Times 41: Times New Bold 42: Times New Bold Italic 1: CG Times Italic 2: CG Times Bold 43: Symbol 3: CG Times Bold Italic 44: Wingdings 4: Univers Medium 45: Line Printer 5: Univers Medium Italic 46: Times Roman...
Page 477 PCL Emulation Parameter Item No. Value Symbol Set 0 (Default): Roman 8 18: Microsoft Publishing 19: Math 8 1: ISO 8859-1 Latin 1 2: ISO 8859-2 Latin 2 20: PS Math 3: ISO 8859-9 Latin 5 21: Pi Font 4: ISO 8859-10 Latin 6 22: Legal 5: PC-8 23: ISO 4 United Kingdom...
Page 478: Hp-Gl2 Emulation
15 Appendix HP-GL2 Emulation This section explains how to operate the HP-GL mode menu and the settings that can be made with it. HP-GL Settings List Items that can be set using the HP-GL mode menu are explained in two groups: basic settings and advanced settings.
Page 479: Advanced Settings
HP-GL2 Emulation Color Mode 0 (Default): Color 1: Gray scale 2: Monochrome Sets the color mode. Advanced Settings Auto Layout 0 (Default): ON 1: OFF Selects whether aligning the position of the document and the paper is to be done automatically or not. Active Palette 0 (Default): Command 1: Panel...
Page 480 15 Appendix Horizontal 0 (Default): Does not move the hard clip area. Position 1 to 500: -250 to +250mm Adjustment Moves the hard clip area horizontally. -1 to -250 mm for setting numbers 1 +1 to +250 mm for setting numbers 251 Print Quantity 0 (Default): Protocol Setup...
Page 481 HP-GL2 Emulation Active Area 0 (Default): Auto Determining 1: PS Command 2: IW 3: IP 4: Adapted When auto-scaling is in use, this sets the method for obtaining the active coordinate area. [Auto]...Determines any of the methods listed below: PS, IW, IP, or Adapted.
Page 482: Hard Clip Area
15 Appendix Pen Intersects 900-915 0 (Default): None (No. 0-No.15) 1: Intersect 2: Round 3: Cut Sets the process for when pens’ lines intersect. Pen Color 950-965 0 - 255 (No. 0~No.15) Sets the color. Hard Clip Area In the HP-GL mode, the plottable area is determined in line with the paper size, apart from the printable area.
Page 483: Printable Area
HP-GL2 Emulation Printable Area The printable area in the HP-GL mode is as follows. Paper Size and Printable Area Paper Length Coordinate Value (1/7200 inch) (1/7200 inch) Paper X Axis Y Axis Margin Printable Area Top-right Edge Margin size Bottom Bottom Long Short...
Page 484: Auto Layout
15 Appendix Width Top-right X, Top-right Y Long-side Short-side Height Actual Paper Printable Area Bottom-left X, Bottom-left Y (0, 0) Auto Layout This section explains Auto Layout. 1. What is Auto Layout? Auto Layout is a function that evaluates document size based on the HP-GL data entered from the host system and enlarges/reduces it in line with the paper size to be plotted so that the plotted data is laid out in the center of the paper.
Page 485 HP-GL2 Emulation Auto Layout After pressing the mode button, press the menu button and set Auto Layout to ON. Once you set it to ON, the settings for scaling, area determination mode, paper margins and scaling mode all become active. Scaling Determines the setting to either enlarge or reduce (scaling) the document size so that the document size fits the paper size.
Page 486 15 Appendix Paper Margins Cannot plot as hard clip is exceeded Area obtained by area determination mode Area left when paper margin subtracted from area obtained by area determination mode Scaling Mode Select the mode for determining the document size from the obtained ACA. Also, judge whether it will be portrait or landscape according to the ACA.
Page 487 HP-GL2 Emulation The following data does not contain a character size specification command and the physical size of the area specified by IP/IW is A3. IP-8399,-5938, 8399, 5938; IW-8399,-5938, 8399, 5938; SP1; SP0; 1) As the area determination mode is IP, the ACA is specified as the area -8399,- 5938,8399,5938 by an IP command.
Page 488 15 Appendix If the document size is larger than any possible paper sizes, select the largest paper. If the document size is smaller than any possible paper sizes, select the closest paper. If the Scaling Mode Setting is ACA Select the smallest paper size that can contain the ACA. If the ACA is larger than any possible paper sizes, select the largest paper.
Page 489 HP-GL2 Emulation 0 Degrees 90 Degrees Paper Min Value Max Value Min Value Max Value Size P2x - P1x P2y - P1y P2x - P1x P2y - P1y P2x - P1x P2y - P1y P2x - P1x P2y - P1y 7829 5485 73075...
Page 490 15 Appendix Document: Auto, Coordinate Origin: 0 Degrees, Scaling Mode: Paper Size, Scaling: OFF Print Area Document Size Paper Size Document: Auto, Coordinate Origin: 0 Degrees, Scaling Mode: Active Coordinate Area, Scaling: ON Print Area Active Coordinate Area determined by entered data Paper Size Document: Auto, Coordinate Origin: 0 Degrees, Scaling Mode: Active Coordinate Area, Scaling: OFF...
Page 491: Using The Telephone
Using the Telephone Using the Telephone This section describes how to use an external telephone connected to the machine with the fax feature. Placing a Call The following describes how to place a call using the external telephone. To place a call, there are the following two methods. Dialing with the receiver lifted (off-hook dialing) Dialing with the receiver resting in the cradle (on-hook dialing) Off-hook Dialing...
Page 492: On-Hook Dialing
15 Appendix On-hook Dialing The following describes how to place a call with the receiver on-hook. When placing a call on-hook, we recommend turning the line monitor volume to "Loud". The volume of the line monitor can be changed in the System Administration mode. For information on how to change the volume, refer to "Line Monitor Volume"...
Page 493: Activity Report
Activity Report Activity Report You can use activity reports to check whether a transmission is successfully completed or not. In the report, a remote terminal name and a result or a status of each operation are recorded by outgoing and incoming transmission. For information about the activity report, refer to "Print Reports"...
Page 494 15 Appendix Item Description Contents The information about the communication is indicated here. See the Note field at the bottom of the report for a list of abbreviations and their definitions. Transmitting Remote service Redial Mailbox XXX Broadcast/ Multi-Poll Polling Relay Broadcast Relay Broadcast Assignment...
Page 495: Notes And Restrictions
Notes and Restrictions Notes and Restrictions This section describes the notes and restrictions to observe when using the machine. Notes and Restrictions on the Use of the Machine When the Print Results Differ from the Settings As in the following cases, insufficient memory for the print page buffer may cause print results to be different from what was expected from the settings.
Page 496 15 Appendix Meter Counts for 2-Sided Printing When printing 2 sided, depending on the application the machine uses, blank sheets can be inserted automatically to adjust pages. Such blank sheets inserted by the application are also counted by the meter. Job Counter Report When you have specified two or more different [Multiple-up] settings using the Build Job feature, the numbers of pages for [2-up] and [Other than 2-up] displayed on Job...
Page 497: Notes And Restrictions In The Interrupt Mode
Notes and Restrictions Notes and Restrictions in the Interrupt Mode If you press the <Interrupt> button while running a print job, the machine temporarily stops printing and goes into the interrupt mode. Note • However, if a scan job is running at the same time, the print job cannot be interrupted. The jobs that can be/cannot be interrupted are as follows.
Page 498: Notes And Restrictions On The Use Of The Internet Fax Feature
15 Appendix The job can be executed during the interrupt mode. The job cannot be executed during the interrupt mode. *1 The job instruction from the control panel is required/not required to execute the job. *2 Regular Print, the first set of Sample Set, Delayed Print (auto print) *3 Secure Print, Private Charge Print, Sample Set, Delayed Print, Charge Print *4 During interruption, any document displayed as a pending job on the [Job Status] screen can be printed by selecting [Promote Job].
Page 499 Notes and Restrictions - TIFF file format: TIFF-FX (RFC2301) - Internet Fax profile: TIFF-S, TIFF-F, TIFF-J, TIFF-C If receiving an unsupported Internet Fax profile, the machine may not be able to print the file. If receiving a TIFF-C profile, the machine prints in black-and-white. Transmission conditions for broadcast transmission - When sending a document via a broadcast transmission, it can be sent to both Internet Fax and regular fax addresses at the same time.
Page 500: Notes And Restrictions When Connecting With Internet Service Provider
15 Appendix Setting the System Environment for E-mail Service To send or receive e-mail, the machine must have its system environment set up for the e-mail service. Set up the system environment such as SMTP, POP3, and DNS servers, as required. Notes on Security E-mail uses the Internet, which is a network connecting computers worldwide, as its transmission path.
Page 501 Notes and Restrictions Make sure to set size limitation for sending e-mail. The applicable e-mail size may vary depending on the ISP used, however, it is recommended you set a small value. Continuous connection other than ADSL or cable connection is also supported; however, it burdens the machine when image data is sent or received.
Page 502: Notes And Restrictions For Using Smb
15 Appendix Settings from the control panel Before using mail scanning, set the maximum data size for sending e-mail on the control panel. Refer to the ISP guidelines for the maximum limit. Recommended value is 1 to 2 MB. In the System Administration mode, select [Tools] > [System Settings] > [E-Mail/ Internet Fax Service Settings] >...
Page 503 Notes and Restrictions However, if the power was switched off immediately after a computer instructed a print job, the job may remain on the computer. In this case, the stored data on the computer will be printed out in order before any later instructions when the machine is powered back on.
Page 504: Notes And Restrictions For Using Tcp/Ip
15 Appendix SMB Authentication When an IP address or a host name is used to designate the authentication server for SMB authentication, even if the domain name is not correct, if a correct user name and passcode are entered, the authentication succeeds. Notes and Restrictions for Using TCP/IP The following are the notes and restrictions for using TCP/IP (LPD).
Page 505: Notes And Restrictions For Using Ethertalk
Notes and Restrictions computer will be printed out in order before any later instructions when the machine is powered back on. While Printing When [Receiving Buffer - LPD] is set to either [Spool to Hard Disk] or [Spool to Memory] If the transmitted print data size exceeded the available amount of either hard disk or memory, the print data will not be received.
Page 506: Notes And Restrictions For Using Bonjour
15 Appendix Zone Name Zone names can be set in [Protocols] on the [Properties] tab of CentreWare Internet Services. However, if the zone name set does not exist on the network to which the printer is connected, the zone name is automatically set as default. To set a zone name, use the zone name that has already existed on the network.
Page 507: Notes And Restrictions When Connecting To Internet Or Intranet
Notes and Restrictions Using TIFF Files The TIFF files created by Mailbox Viewer3 are compressed into the MMR, MH, JBIG, or JPEG format. When opening the TIFF files, use the appropriate application software which supports the format. Note • Mailbox Viewer3 cannot create a TIFF file compressed into JBIG format. Restriction on Scanning Capacity The maximum scanning capacity for one page is 297 x 432 mm.
Page 508: Notes And Restrictions For Ipv6 Connection
15 Appendix Notes and Restrictions for IPv6 Connection The following are notes and restrictions for IPv6 connection. In a multi-prefix environment (where multiple IPv6 global addresses are used), data transmission from the machine to a device installed on another network may fail. In a multi-prefix environment (where multiple IPv6 global addresses are used), an address that is not assigned to the machine may be used for connection.
Page 509 Notes and Restrictions -When IPv4 and IPv6 addresses are configured in the Dual-Stack mode. -When the IPv6 address is a temporary address. IPv6 addresses may not be correctly recorded on job logs. Use an IPv4 network for correct logging. When searching a device outside the router via SMB, directly specify the address. Multicasting is supported only within a local link (FF02::1).
Page 510: Removing The Finisher-A1
15 Appendix Removing the Finisher-A1 Use the following procedure to remove the Finisher-A1 from the machine. To attach the Finisher-A1 to the machine, reverse the procedure.
Page 511: Glossary
Glossary Glossary Term Description Border Limit One more sheet is used when the length of the transmitted (Page split threshold value) document exceeds the length of paper installed on the receiving terminal. A margin at the bottom of a received document can be eliminated so that the data can be printed on one page.
Page 512 15 Appendix Term Description A facsimile communication system standardized by the advisory committee for International Telecommunications (CCITT, now the ITU-T). Header A record of the sender. It is printed on the top edge of a received document. Image Color Matching. A color management software used with Windows 2000, Windows XP, and Windows Server 2003.
Page 513: Index
Index Index Numerics applicable lines ..........449 applicable paper size ......... 450, 452 100BASE-TX ............. 225 audio tones ............108 10BASE-T ............225 Auditron Mode ........... 199 2 Pages Up On Receipt (System Settings) ..166 Auditron Report (Copy Jobs) ....... 81 2 Sided Copying (default value) ......
Page 514 Banner Sheet .............154 Color Space ............161 Banner Sheet Tray ..........155 Color Space (System Settings) ......158 Base Tone ............109 Comments (System Settings) ......194 Batch Send (System Settings) ......165 Common Service Settings ......... 106 Bates Stamp - Position on Side 2 ......132 Company Logo (System Settings) .....
Page 515 Index Dual Color - Non-target Area Color (System Settings) ............127 Date ..............106 Dual Color - Source Color (System Settings) ..126 Date Format ............117 Dual Color - Target Area Color (System Date Stamp - Position on Side 2 ....... 132 Settings) ............
Page 516 F Code (System Settings) ........190 halftone/printable colors ........444 Failed Access Log ..........208 HDD ..............444 Fault Tone ............108 hole punch waste container ......... 59 Faults ..............87 hole punching ............ 451 Fax Billing Data (System Settings) ....201 Host Name ..........140, 265 Fax Comments List ..........80 HP-GL/2 Auto Layout Memory ......
Page 517 Index IP Address ............73 Lighten/Darken (default value) ....127, 158 IPP port ............. 237 Lighten/Darken (System Settings) ..... 163 IPSec Settings ..........148 Line Monitor Volume (System Settings) .... 109 IPv4 - IP Address Resolution ......138 line type ............. 169 IPv4 Address .............
Page 518 Manual Send/Receive Default (System on-hook dialing ..........490 Settings) .............165 opening top cover of Tray 6 ....... 432 Manually Configured IPv6 Address ....139 operating system ........447, 449 Manually Configured IPv6 Gateway ....139 Operation of Up/Down Buttons ......122 Manually Configured IPv6 Prefix .......139 Optimize PDF For Web View ......
Page 519 Index paper tray/capacity ..........446 Port Status - WebDAV ........137 Port Status- SMB ..........135 paper type ............111 Paper Type Mismatch ........154 Port9100 ............229 Paper Type Priority ..........112 PostScript Default Color ........155 paper types ............26 PostScript Font Absence ........
Page 520 Receiving Buffer - SMB Spool ......152 Save in .............. 193 Receiving Buffer - USB ........152 Save in Charge Print ......... 211 Receiving Paper Size (System Settings) ...166 Save in Private Charge Print ......210 receiving protocol ........246, 265 Save Undelivered Faxes (System Settings) ..165 Recipient on Activity Report (System Saved Faxes - Auto Delete (System Settings) ..
Page 521 Index setting via RARP ..........138 System Administrator mode ........ 92 System Administrator Settings ......202 Setup & Calibration ........... 178 Shadow Suppression (System Settings) ... 158 System Administrator’s Login ID ....... 202 Shadow Suppression Level ......161 System Administrator’s Meter (Copy Jobs) ..199 Shared Name (SMB Only) ........
Page 522 ............124 whether to place restrictions on e-mail transmissions .............124 Windows 2000 ...........226 Windows Server 2003 ........226 Windows Server 2008 ........226 Windows Vista ...........226 Windows XP ............226 Xerox Standard Accounting .......199 XPS signature ............287...

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Docucentre iii c3100

Xerox DocuCentre-III C4100 Manual

Table of Contents

2 Paper and Other Media

3 Maintenance

4 Machine Status

5 Tools

Authentication

7 Printer Environment Settings

9 Scanner Environment Settings

10 Using the Internet Fax Service

11 Using the Server Fax Service

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Summary of Contents for Xerox DocuCentre-III C4100