Page 1 Thank you for purchasing the Panasonic Model KX-TD500, Digital Super Hybrid System.
Page 2: System Components
System Components Table 1: System Components Table Model Description Shelf KX-TD500 Basic Shelf KX-TD520 Expansion Shelf Extension KX-T96170 HLC (Hybrid Line Circuit) Card Cards KX-T96172 PLC (Proprietary Line Circuit) Card KX-T96174 SLC (Single Line Telephone Circuit) Card KX-T96175 SLC-M (Single Line Telephone Circuit with Message Waiting) Card...
Page 3 Table 2: System Components Table Model Description Analog KX-T7020 APT with SP-PHONE (12-CO) Proprietary KX-T7030 APT with SP-PHONE, 1-Line Display (12-CO) Telephones KX-T7050 APT with MONITOR (12-CO) (APTs) KX-T7055 APT with MONITOR (3-CO) KX-T7130 APT with SP-PHONE, 1-Line Display (12-CO) KX-T7885 Wireless APT (12-CO) Digital...
Page 4: Important Information
Important Information When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: Read and understand all instructions. Follow all warnings and instructions marked on the product. Unplug this product from the wall outlet before cleaning.
Page 5 adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation. If the product has been dropped or the cabinet has been damaged. If the product exhibits a distinct change in performance. Avoid using a telephone (other than a cordless type) during an electrical storm.
Page 6 If the telephone operates properly, do not reconnect the unit to the line until the trouble has been repaired by an authorized Panasonic Factory Service Center. If the telephone does not operate properly, chances are that the trouble is in the telephone system, and not in the unit.
Page 7 NOT send the product to the Executive or Regional Sales offices.They are NOT equipped to make repairs. Product service Panasonic Servicenters for this product are listed in the servicenter directory. Consult your authorized Panasonic dealer for detailed instructions. For your future reference...
Page 8 Introduction This Installation Manual is designed to serve as an overall technical reference for the Panasonic Digital Super Hybrid System, KX-TD500. It provides instructions for installing the hardware, and programming the system using the Maintenance Console software for a PC.
Page 9 Information Telephone Company and F.C.C. Requirements and Responsibility Notification to the Telephone Company Customers, before connecting terminal equipment to the telephone network, shall upon request of the Telephone Company, inform the Telephone Company of the particular line(s) to which such connection is made, the F.C.C. registration number (see the label on the bottom of the unit) and ringer equivalence number (REN) of the registered terminal equipment.
Page 10 • Telephone numbers to which the system will be connected • Make: Panasonic • Model: KX-TD500 and KX-TD520 • FCC Registration No.: found on the rear side of the unit • Ringer Equivalence No.: 0.4B •...
Page 11 to cause harmful interference in which case the user will be required to correct the interference at his own expense. Caution : Any changes or modifications not expressly approved by the party responsible for compliance could void the users authority to operate this device. Information...
Page 12: Table Of Contents
Table of Contents 1 System Outline 1.1 System Highlights ......................18 1.1.1 System Highlights .......................18 1.2 System Construction ....................20 1.2.1 Basic System .......................20 1.2.2 System Expansion .......................21 1.2.3 System Capacity ......................23 1.3 System Connection Diagram ..................28 1.3.1 System Connection Diagram..................28 1.4 Service Cards Description ...................30 1.4.1 Extension Cards......................30 1.4.2 CO Trunk Cards ......................31 1.4.3 Resource Cards......................31...
Page 13 2.8.4 Personal Computer/Priner ..................144 2.9 Auxiliary Connection for Power Failure Transfer..........148 2.9.1 Auxiliary Connection for Power Failure Transfer ............ 148 2.10 Starting Up the KX-TD500 System................ 151 2.10.1 System Power-Up Procedure .................. 151 2.10.2 CPU Rotary-Switch Features ................. 152 2.10.3 CPU RAM Test.......................
Page 14 3.3.3 Files ...........................173 3.4 System Administration ....................175 3.4.1 System Administration ....................175 3.4.2 On-site Administration (Local Connection)..............175 3.4.3 Remote Administration (Remote Connection)............176 3.5 Operational Mode ......................179 3.5.1 Operational Mode......................179 3.5.2 Interactive Programming - On-site ................179 3.5.3 Interactive Programming - Remote ................180 3.5.4 Batch Programming....................181 3.6 Backup.........................182 3.6.1 Backup........................182...
Page 15 5.1.2 Connection........................ 237 5.1.3 Operation ........................238 5.2 Troubleshooting Guide ....................240 5.2.1 Troubleshooting Guide ..................... 240 5.2.2 Troubleshooting via the LED Indicators ..............240 5.2.3 Troubleshooting via Error Log Records ..............243 Table of Contents...
Page 16: System Outline
Section 1 System Outline This section provides general information on the system, including system capacity and specifications. System Outline...
Page 17: System Highlights
1.1 System Highlights 1.1 System Highlights 1.1.1 System Highlights Automatic Route Selection (ARS) Automatically selects the pre-programmed least expensive route for outgoing toll calls. Caller ID Allows the extension user to see the name or telephone number of a caller on the telephone display before answering the call.
Page 18 Allows an incoming calls to be distributed uniformly to a specific group of extensions called UCD Group. VPS Integration The system supports Voice Processing Systems with in-band DTMF signaling as well as DPT integration.The Panasonic Voice Processing System provides automated attendant, voice mail, interview and custom services. System Outline...
Page 19: System Construction
1.2 System Construction 1.2 System Construction 1.2.1 Basic System Basic System consists of one Shelf called Basic Shelf and it can be equipped with up to 192 lines (including Extensions and CO lines). D IG IT A IN E Figure 1: Basic System Basic Shelf A Basic Shelf is always required.
Page 20: System Expansion
Figure 2: 1.2.2 System Expansion Building Block System The KX-TD500 system can consist of one, two, or three shelves (Basic and Expansion 1,2). Each shelf contains its own power supply. Expansion Shelf An optional Expansion Shelf consists of its own power supply and 14 Free Slots for mounting any optional cards.
Page 21 Construction of Expansion Shelf (1 and 2) Figure 3: System Expansion The KX-TD500 system's capacity can be expanded by installing up to two Expansion Shelves on the Basic Shelf. Fully expanded system (Basic Shelf + Expansion Shelf 1 + Expansion Shelf 2) is called "3- Shelf System".
Page 22: System Capacity
Figure 4: 3-Shelf System 1.2.3 System Capacity The KX-TD500 system can be equipped with up to 512 ports, if expanded to a 3-Shelf System. A Max.192 of CO lines and 448 extensions are available and the total of them should be less than 512 ports.
Page 23 1.2 System Construction Note You cannot assign any cards which exceed the system capacity. When the system starts up with excess cards by the automatic configuration mode, they will be ignored. Refer to Section 2.10.2 CPU Rotary-Switch Features for further information. Port Limits of Extension/CO Lines Maximum number of Extensions (PT/SLT) and CO lines allowable per system/shelf is as shown below.
Page 24 1.2 System Construction Note A DSS Console is counted as a PT extension. Port/Resource Number per Card Maximum number of Ports/Resources per Extension/CO card is as as follows: Table 5 Model Number Card Name Number of Port CO Line Extension Others PITS KX-T96161...
Page 25 1.2 System Construction Table 6 Item Maximum Card Number / System / Basic / Expansion Shelf Shelf 2 AGC Card 3 RMT Card 4 T-1 Card 5 DPH Card Note A T-1 Card should be installed in Free Slot 01, 05 or 09. System Outline...
Page 26 1.2 System Construction Paging Speaker 1 Amplifere DI GI L SU R HY F LI Paging Speaker 2 Amplifere Radio Printer Radio To AC Outlet Personal Computer (PC) Automobile type batteries •Consisting of two 12VDC (24VDC) Figure 5: System Outline...
Page 27: System Connection Diagram
1.3 System Connection Diagram 1.3 System Connection Diagram 1.3.1 System Connection Diagram KX-T500 System Central Office Lines L SU R HY F LIN Doorphone 1 Doorphone 2 Doorphone 3 Doorphone 4 Off Premise Extension Power Unit KX-T96186 (two pair) (two (one pair) (one pair) pair)
Page 28 1.3 System Connection Diagram KX-T96182 KX-TD50172 CO DID LINE KX-T7240 KX-T7040 KX-T74XX KX-T7441 KX-T7440 KX-T72XX LCOT CO LINE KX-T96180 C.O. DHLC KX-T72XX KX-T71XX KX-T74XX KX-T7441 KX-T7440 KX-T70XX KX-T7240 CO LINE GCOT KX-TD50170 CO OPX LINE KX-T96181 Single Line Telephone Answering Data Terminal KX-T7040 Telephone...
Page 29: Service Cards Description
1.4 Service Cards Description 1.4 Service Cards Description 1.4.1 Extension Cards Proprietary Integrated Line Circuit (PLC) Card; This card interfaces 8 Analog Proprietary Telephones (APTs), DSS consoles and the TDM (Time Division Method) bus. It provides 8 APTs, DSS consoles to the system per PLC card. Digital Proprietary Integrated Line Circuit (DLC) Card;...
Page 30: Co Trunk Cards
1.4 Service Cards Description 1.4.2 CO Trunk Cards Loop Start Central Office Trunk (LCOT) Card; This card interfaces 8 central office loop start trunks and the TDM bus. It provides 8 CO lines to the system per LCOT card. With loop start, a line is seized by bridging through a resistance the tip and ring (both wires) of the telephone line.
Page 31: Other Cards
1.4 Service Cards Description Automatic Gain Control (AGC) Card; This card is used to maintain volume of CO-CO communication. An electronic circuit which compares the level of an incoming signal with a previously defined standard and automatically amplifies or attenuates that signal so it arrives at its destination at the correct level. Remote Circuit (RMT) Card;...
Page 32: Proprietary Telephones
1.5 Proprietary Telephones 1.5 Proprietary Telephones 1.5.1 Proprietary Telephones The following Panasonic proprietary telephones are available with this system. Table 7 Model Type Hands-free Display PF/F Soft mode KX-T7020 SP-PHONE — 4 (PF) — KX-T7030 SP-PHONE 1-Line 4 (PF) —...
Page 33: Specifications
1.6 Specifications 1.6 Specifications 1.6.1 General Description System Capacity CO lines 192 max. Stations 448 max. (eXtra Device Port — 64 max.) Control Method 32-bit CPU with 16-bit Data Bus Switching Non Blocking PCM Time Switch Power Supplies Primary 120 VAC, 60 Hz Secondary Station Supply Volt: 30V Circuit Volt: 5V, 15V...
Page 34: Characteristics
1.6 Specifications Connector CO lines Modular Jack (RJ14C) Stations Amphenol Connector Paging Output Pin Jack (RCA JACK) External Music Input Two-conductors Jack (MINIJACK 3.5 mm 9/64 inch diameter) Extension Connection Cable Table 8 Single line telephones 1 pair wire (T, R) KX-T7420, KX-T7425, KX-T7431, KX-T7433, KX- 1 pair wire (D1, D2) or T7436, KX-T7220, KX-T7230, KX-T7235, KX-...
Page 35 1.6 Specifications Doorphone 20 ohms Minimum Leakage Resistance 15,000 ohms Maximum Number of Station Instruments per Line 1 for KX-T7420, KX-T7425, KX-T7431, KX-T7433, KX-T7436, KX-T7220, KX-T7230, KX-T7235, KX-T7250, KX-T7130, KX-T7020, KX-T7030, KX-T7050, KX-T7055 or single line telephone 2 by Parallel or eXtra Device Port Connection of a proprietary telephone and a single line telephone Ring Voltage 75 Vrms at 25 Hz depending on the Ringing Load...
Page 36 1.6 Specifications Generation of bell signal. (25Hz, 75Vrms) CPU Card Functions Call process and basic shelf main protocol. (Microprocessor 80386EX). Time switch (TSW) control, detection of system clock alarm, basic shelf power down and expansion shelf power down alarm, watchdog timer overflow. System switch interface.
Page 37 1.6 Specifications HLC Card (Hybrid Line Circuit card ) (KX-T96170) Functions Standard SLT interface. SLT interface is quite the same as that of SLC card. PT and DSS console interface. PT and DSS console interface is quite the same as that of PLC card.
Page 38 1.6 Specifications Power Failure Transfer (PFT) by each port. When a power failure occurs, SLT Tip / Ring are led by a PFT relay, but SLT PFT modular and LCOT / GCOT modular should be connected to each other in advance. Diagnostic transfer (DT) by each port.
Page 39 1.6 Specifications Interface for diagnostic transfer by each port The interface for diagnostic transfer is similar to the SLC card. DHLC Card (Digital Hybrid Line Circuit card ) (KX-TD50170) Operation The LED indicator on the DHLC card lights when the system resets or DHLC local reset occurs.
Page 40 1.6 Specifications Power failure transfer (PFT) by each port. Tip/Ring of CO are connected to a CO interface circuit, and directly to LCOT PFT modular. When power failure occurs, CO Tip/ring leads are directly connected to SLT Tip/Ring leads, but LCOT PFT modular and SLT PFT modular should be connected to each other in advance.
Page 41 1.6 Specifications T-1 Card (T-1 interface (1 circuit / card)) (KX-T96187) Functions T-1 is a digital transmission link with a capacity of 1.544 Mbps. T-1 can carry 24 voice conversations. Frame Format : D4 / ESF Line Coding : AMI / B8ZS Channel Type : LCO / GCO / DID / OPX / TIE Signaling : Pulse / DTMF (DTMF : 24 receivers and 6 generators)
Page 42 1.6 Specifications Speech end detector. Speech end detector detects call progress tones. DISA Card (Direct Inward System Access card) (KX-T96191) Operation The LED indicator on the DISA card lights when the system resets or DISA local reset occurs. AGC Card (Automatic Gain Control card) (KX-T96193) Functions 4 CO-to-CO speech paths with AGC amplifier and Echo-Suppressor.
Page 43 1.6 Specifications OHCA Card (Off Hook Call Announcement card) (KX-T96136) Functions This card is mounted on HLC card (KX-T96170) or PLC card (KX-T96172) This card includes 2 OHCA circuits. Allows an extension user to intrude through the speaker into another extension that is in conversation using the handset.
Page 44: Installation
Section 2 Installation This section describes the procedures required to install the KX-TD500 System. Detailed instructions for planning the installation site, installing the shelves and optional cards, and cabling of peripheral equipment are provided. Further information on system expansion and peripheral equipment installation is included.
Page 45: Before Installation
2.1 Before Installation 2.1 Before Installation 2.1.1 Precautions Please read the following notes concerning installation and connection before installing the system. Safety Installation Instructions When installing telephone wiring, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: Never install telephone wiring during a lightning storm.
Page 46 Avoid wiring under carpets. Avoid using the same power supply outlet for computers, telexes, and other office equipment. Otherwise, KX-TD500's system operation may be interrupted by the induction noise from such equipment. Please use one pair telephone wire for extension connection of (telephone) equipment such as standard telephones, data terminals, answering machines, computers, voice processing systems, etc., except proprietary telephones (KX-T7220, KX-T7230, KX-T7235, KX-...
Page 47: Slot Construction
2.1 Before Installation 2.1.2 Slot Construction Expansion shelf 2 DI G IT AL R HY O FF LI NE Expansion shelf 1 Basic shelf Figure 8: Table 9: Basic shelf Name Number 1 POWER - for Power Unit 2 BS1 (Basic Slot 1) - for CPU card 3 BS2 (Basic Slot 2) - for TSW card 4 FS1 to 12 (Free Slot 1 to 12) - for optional service card...
Page 48: Guide Plate
2.1 Before Installation 2.1.3 Guide Plate Screws D IG IT AL R ID O FF Guide Plate LI N Fig.a (Front Side) Upper Guide Rail (Rear Side) Press Upper Latch (Card) Press Lower Latch Card Latch Fig.c Lower Guide Rail Fig.b Figure 9: Before installing the service cards, remove the Guide Plate (See Fig.a) from the upper front...
Page 49: Amphenol 57Je Type Connector
2.1 Before Installation 2.1.4 Amphenol 57JE type Connector To connect Amphenol 57JE type (screw-attach-type 50-pin connector) to the Option Card, follow the procedure below. The 50-pin connector (jack) on the Option Card has two hook-pins. Remove the upper hook-pin, taking out the screw. To attach the Amphenol 57JE type (plug) to the connector, drive the accessory Screw at the upper part, and fasten the accessory Wire Tie around the lower hook-pin and the Amphenol 57JE type, as shown.
Page 50: Installation Of Shelf
2.2 Installation of Shelf 2.2 Installation of Shelf 2.2.1 Installation of Shelf This subsection describes the installation of the shelf, with information on expanding the capacity of an existing system. Building Block System provides the enlargement of system's ability by installing the optional Expansion Shelf.
Page 51 2.2 Installation of Shelf Basic Shelf Assembly Top Cover D IG IT AL R ID O FF LI N Basic Shelf Base Shelf Figure 12: 1. Side Panel (Left) 2. Power Unit 3. Fuse 4. Power Indicator 5. Backup Battery Connector (Connects the Battery Adapter Cable) 6.
Page 52: Expansion To 2-Shelf System
21. Fan Cable 2.2.3 Expansion to 2-Shelf System The KX-TD500 System can be expanded to 2-Shelf System by installing the Expansion Shelf 1 on the Basic Shelf. The 2-Shelf system can be equipped with up to 416 lines (including extensions and CO lines).
Page 53 2.2 Installation of Shelf Expansion Shelf Assembly Figure 14: 1. Side Panel (Left) 2. Power Unit 3. Power Indicator 4. Power Switch (Turns ON and OFF the Power of Expansion Shelf) 5. Backup Battery Connector (Connects the Battery Adapter Cable) 6.
Page 54 2.2 Installation of Shelf Screws Screws D IG IT A S TE O FF LI N A LA LED cable LED cable connector Figure 15: Remove the top cover by loosening the four screws. Top cover D IG IT AL R ID O FF LI N...
Page 55 2.2 Installation of Shelf Removing the Panels <Expansion Shelf> Rotate the key on the front panel counterclockwise to unlock. Open the front panel toward you at right angles to the expansion shelf. Remove the front panel by lifting it straight up. Figure 17: Remove the right side panel by loosening the four screws.
Page 56 2.2 Installation of Shelf Stacking on the Basic Shelf To connect the expansion shelf with basic shelf, place the holes of the expansion shelf exactly on the holes of the basic shelf. Expansion shelf Basic shelf Figure 19: When the holes are placed properly, fix them with the three screws immediately to prevent the expansion shelf from falling down.
Page 57 2.2 Installation of Shelf Removing a Part of the Top Cover Remove the part which is located on the back side of the top cover. Figure 21: Note This part should be removed before stacking the expansion shelf 2 and expansion shelf 3 on the basic shelf.
Page 58 2.2 Installation of Shelf Note Before installing the top cover, remove a screw as shown in the illustration above. Otherwise the top cover cannot be installed properly. This screw is necessary for installing an expansion shelf. When the holes are placed properly, fix them with the four screws immediately to prevent the top cover from falling down.
Page 59: Expansion To 3-Shelf System
Figure 25: 2.2.4 Expansion to 3-Shelf System The KX-TD500 System can be expanded to 3-Shelf System by installing the Expansion Shelf 2 on the 2-Shelf System. Up to 512 lines (including Extensions and CO lines) can be equipped with 3-Shelf System.
Page 60 2.2 Installation of Shelf D IG IT A F LI A LA Figure 26: Stacking on the 2-Shelf System To connect the expansion shelf 2 with 2-Shelf System, place the holes of the expansion shelf 2 exactly on the holes of the expansion shelf 1. Note Remove the plastic cover on the back cover of the Expansion Shelf 2.
Page 61 2.2 Installation of Shelf Screws Expansion shelf 2 Expansion shelf 1 Figure 27: Removing Parts on the Top Cover and Back Cover Remove the part which is located on the back side of the top cover. • This operation is required for ventilation of the cooling fan in the expansion shelf. Figure 28: Remove the plastic cover on the back cover of the Expansion Shelf 2.
Page 62 2.2 Installation of Shelf Figure 29: Note Remove these parts before stacking the Expansion Shelf 1 and 2. Installation...
Page 63 2.2 Installation of Shelf Installation of Top Cover To connect the top cover, place the holes of the top cover exactly on the holes of the expansion shelf 2. When the holes are placed properly, fix them with the four screws immediately to prevent the top cover from falling down.
Page 64 2.2 Installation of Shelf Cable Connections <LED Cable/Flat Cable> Plug the LED cable (on the top cover) into the LED cable connector (on the expansion shelf Plug the flat cable (on the expansion shelf 2) into the flat cable connector (on the basic shelf).
Page 65 2.2 Installation of Shelf Cable Connections < Power Supply Cable> Plug the power supply cable (on the Expansion Shelf 2) into the power supply cable connector ("AC OUT 3"). Top cover Power D IG supply cable IT AL R ID O FF LI N Expansion shelf 2...
Page 66: Ground Wiring
2.2 Installation of Shelf 2.2.5 Ground Wiring IMPORTANT Make sure to connect the frame of the KX-TD500 system to the earth ground properly to protect the unit. Connect the ground wire to the ground wire connector (GND). DI G IT AL...
Page 67: Fixing On The Floor
2.2 Installation of Shelf 2.2.6 Fixing on the Floor Setting Out and Drilling 14 31/32"(Basic system) 26 25/32"(2-Shelf system) 40" (3-Shelf system) 1 3/8" 12 14/32" (A) 10 10/32" 2 2/32" 11 12/32" 13 5/32" 1 10/32" 2 4/32" 2 4/32" Figure 34: Location of the anchor plug (A): Drill the hole for the anchor plug on the floor in accordance with the measurements.
Page 68 Figure 35: Drive the anchor plug into the hole. Note When fixing the KX-TD500 System to the floor, anchor plugs should always be used to prevent the system from falling over. Fixing on the Floor Attach the two floor-fixing brackets to the basic shelf as shown in the figure. Fasten each bracket with four screws.
Page 69 2.2 Installation of Shelf DI GI L SU R HY F LIN Figure 37: Fix the shelf securely to the floor using screws and flat washers. Screw Latch Washer Hole Anchor plug Figure 38: Installation...
Page 70: Factory-Installed Card/Unit
2.3 Factory-Installed Card/Unit 2.3 Factory-Installed Card/Unit 2.3.1 TSW Card This card is already inserted at the factory in the "TSW" in the Basic shelf. “TSW”is marked. Figure 39: Installation...
Page 71: Tsw Conference Expansion Card (Kx-Td50104)
2.3 Factory-Installed Card/Unit 2.3.2 TSW Conference Expansion Card (KX-TD50104) This card is installed on the T-SW card. Connector “CONF” is marked. Figure 40: Connection to the TSW card Insert the 30-pin connector (plug) on the TSW CONF card into the 30-pin connector (jack) on the TSW card.
Page 72: Dohca Card (Kx-Td50105)
2.3 Factory-Installed Card/Unit 2.3.3 DOHCA Card (KX-TD50105) Connector Figure 42: Connection to the TSW card 40-pin connector TSW OHCACard 36-pin connector (Plug) Make sure the card is in the correct direction. 40-pin connector (Jack) 36-pin connector (Jack) TSWCard Figure 43: Note •...
Page 73: Power Unit
2.3 Factory-Installed Card/Unit • The OHCA function with DPT is only provided with a certain type of DPTs, such as KX- T7235 and KX-T7436. • This card is required to implement "DPT Integration" feature (See Features Guide). 2.3.4 Power Unit Power unit is already inserted at the factory in the "POWER"...
Page 74: Extension Cards
2.4 Extension Cards 2.4 Extension Cards 2.4.1 DHLC Card (KX-TD50170) Insert this card into a free slot. KX-TD50170 DHLC PUSH “DHLC” is marked. Figure 45: Connection of the extension line cord Insert the 50-pin connector (plug) of the extension line cord into the 50-pin connector (jack) on the DHLC card.
Page 75: Dlc Card (Kx-Td50172)
2.4 Extension Cards Auxiliary connection See 2.9.1 Auxiliary Connection for Power Failure Transfer. 2.4.2 DLC Card (KX-TD50172) Insert this card into a free slot. KX-TD50172 PUSH “DLC” is marked. Figure 47: Connection of the extension line cord Insert the 50-pin connector (plug) of the extension line cord into the 50-pin connector (jack) on the DLC card.
Page 76: Eslc Card (Kx-Td50175)
2.4 Extension Cards Maximum cabling distance of the extension line cord (twisted cable) See 2.4.4 Maximum cabling distance of the extension line cord (twisted cable). 2.4.3 ESLC Card (KX-TD50175) Insert this card into a free slot. KX-TD50175 ESLC PUSH “ESLC” is marked. Figure 49: Connection of the extension line cord Insert the 50-pin connector (plug) of the extension line cord into the 50-pin connector (jack)
Page 77: Maximum Cabling Distance Of The Extension Line Cord (Twisted Cable)
2.4 Extension Cards Maximum cabling distance of the extension line cord (twisted cable) See 2.4.4 Maximum cabling distance of the extension line cord (twisted cable). Auxiliary connection See 2.9.1 Auxiliary Connection for Power Failure Transfer. 2.4.4 Maximum cabling distance of the extension line cord (twisted cable) 26 AWG: Under 460 feet 24 AWG: Under 750 feet...
Page 78: Extension Connection Of Kx-A204 (Cable)/Kx-A205 (Clip Terminal)
" " indicates that the extension card is available for the terminal. 2.4.5 Extension Connection of KX-A204 (Cable)/KX-A205 (Clip Terminal) This KX-A204 (cable) enables you to connect 8 extensions to the KX-TD500 System. When you want to connect 8 extensions to the connector (KX-A205), two of KX-A205 are required.
Page 79: Cable Pin Numbers For Extension Lines
2.4 Extension Cards Clip number KX-A205 (Clip Terminal) Connector type 50 pin (Amphenol 57JE series or the equivalent) HLC Card (KX-T96170)or PLC Card (KX-T96172)or SLC Card (KX-T96174)or DHLC Card (KX-TD50170)or DLC Card (KX-TD50172)or ESLC Card (KX-TD50175) DI GI L SU R HY F LI KX-A204...
Page 80 2.4 Extension Cards Table 12: Between Clip Terminal and the system Conn. Pin Cable Color Clip No. Number of Dot Extension Line ORN-RED ORN-BLK YEL-RED No.1 YEL-BLK GRN-RED GRN-BLK GRY-RED GRY-BLK WHT-RED No.2 WHT-BLK ORN-RED ORN-BLK YEL-RED YEL-BLK GRN-RED No.3 GRN-BLK GRY-RED GRY-BLK...
Page 81 2.4 Extension Cards Table 12: Between Clip Terminal and the system Conn. Pin Cable Color Clip No. Number of Dot Extension Line GRY-RED GRY-BLK WHT-RED No.7 WHT-BLK ORN-RED ORN-BLK YEL-RED YEL-BLK GRN-RED No.8 GRN-BLK GRY-RED GRY-BLK WHT-RED Not use WHT-BLK C: continuous Table 13: Between Clip Terminal and extensions Conn.
Page 82 2.4 Extension Cards Table 13: Between Clip Terminal and extensions Conn. Pin Cable Color Clip No. Extension Line RED-SLT SLT-RED BLK-BLU No.4 BLU-BLK BLK-ORN ORN-BLK BLK-GRN GRN-BLK BLK-BRN No.5 BRN-BLK BLK-SLT SLT-BLK YEL-BLU BLU-YEL YEL-ORN No.6 ORN-YEL YEL-GRN GRN-YEL YEL-BRN BRN-YEL YEL-SLT No.7...
Page 83 2.4 Extension Cards Block Terminal 50-Pin Connector Green Line cord Black Yellow White Blue Bridging Clips Figure 53: ESLC Card Table 14 Conn. Pin Cable Color Clip No. Number of Dot Extension Line ORN-RED No.1 ORN-BLK YEL-RED No.2 YEL-BLK GRN-RED No.3 GRN-BLK GRY-RED...
Page 84 2.4 Extension Cards Table 14 Conn. Pin Cable Color Clip No. Number of Dot Extension Line GRY-RED No.14 GRY-BLK WHT-RED No.15 WHT-BLK ORN-RED No.16 ORN-BLK YEL-RED YEL-BLK GRN-RED GRN-BLK GRY-RED GRY-BLK WHT-RED WHT-BLK ORN-RED ORN-BLK YEL-RED YEL-BLK GRN-RED GRN-BLK GRY-RED GRY-BLK WHT-RED WHT-BLK...
Page 85 2.4 Extension Cards Table 15 Conn. Pin Cable Color Clip No. Extension Line WHT-BRN No.4 BRN-WHT WHT-SLT No.5 SLT-WHT RED-BLU No.6 BLU-RED RED-ORN No.7 ORN-RED RED-GRN No.8 GRN-RED RED-BRN No.9 BRN-RED RED-SLT No.10 SLT-RED BLK-BLU No.11 BLU-BLK BLK-ORN No.12 ORN-BLK BLK-GRN No.13 GRN-BLK...
Page 86 2.4 Extension Cards Table 15 Conn. Pin Cable Color Clip No. Extension Line VIO-BLU BLU-VIO VIO-ORN ORN-VIO VIO-GRN GRN-VIO VIO-BRN BRN-VIO VIO-SLT SLT-VIO • Station wiring (1-pair twisted cabling) Block Terminal 50-Pin Connector Green Line cord Black Yellow White Blue Bridging Clips Figure 54: Installation...
Page 87 2.4 Extension Cards SLC-M Card (only for Canada) Table 16 Conn. Pin Cable Color Clip No. Number of Dot Extension Line ORN-RED No.1 ORN-BLK YEL-RED No.2 YEL-BLK GRN-RED No.3 GRN-BLK GRY-RED No.4 GRY-BLK WHT-RED No.5 WHT-BLK ORN-RED No.6 ORN-BLK YEL-RED No.7 YEL-BLK GRN-RED...
Page 88 2.4 Extension Cards Table 16 Conn. Pin Cable Color Clip No. Number of Dot Extension Line YEL-RED YEL-BLK GRN-RED GRN-BLK GRY-RED GRY-BLK WHT-RED WHT-BLK ORN-RED ORN-BLK YEL-RED YEL-BLK GRN-RED GRN-BLK GRY-RED GRY-BLK WHT-RED WHT-BLK C: continuous Table 17 Conn. Pin Cable Color Clip No.
Page 89 2.4 Extension Cards Table 17 Conn. Pin Cable Color Clip No. Extension Line RED-ORN No.7 ORN-RED RED-GRN No.8 GRN-RED RED-BRN BRN-RED RED-SLT SLT-RED BLK-BLU BLU-BLK BLK-ORN ORN-BLK BLK-GRN GRN-BLK BLK-BRN BRN-BLK BLK-SLT SLT-BLK YEL-BLU BLU-YEL YEL-ORN ORN-YEL YEL-GRN GRN-YEL YEL-BRN BRN-YEL YEL-SLT SLT-YEL...
Page 90 2.4 Extension Cards Table 17 Conn. Pin Cable Color Clip No. Extension Line VIO-BRN BRN-VIO VIO-SLT SLT-VIO • Station wiring (1-pair twisted cabling) 50 Pin Connector Block Terminal SLT with message lamp SLT with message lamp SLT with message lamp Bridging Clips Figure 55: DLC Card...
Page 91 2.4 Extension Cards Table 18 Conn. Pin Cable Color Clip No. Number of Dot Extension WHT-RED No.10 WHT-BLK ORN-RED No.11 ORN-BLK YEL-RED No.12 YEL-BLK GRN-RED No.13 GRN-BLK GRY-RED No.14 GRY-BLK WHT-RED No.15 WHT-BLK ORN-RED No.16 ORN-BLK YEL-RED YEL-BLK GRN-RED GRN-BLK GRY-RED GRY-BLK WHT-RED...
Page 92 2.4 Extension Cards Table 19 Conn. Pin Cable Color Clip No. Extension Line WHT-BLU No.1 BLU-WHT WHT-ORN No.2 ORN-WHT WHT-GRN No.3 GRN-WHT WHT-BRN No.4 BRN-WHT WHT-SLT No.5 SLT-WHT RED-BLU No.6 BLU-RED RED-ORN No.7 ORN-RED RED-GRN No.8 GRN-RED RED-BRN No.9 BRN-RED RED-SLT No.10 SLT-RED...
Page 93 2.4 Extension Cards Table 19 Conn. Pin Cable Color Clip No. Extension Line YEL-ORN ORN-YEL YEL-GRN GRN-YEL YEL-BRN BRN-YEL YEL-SLT SLT-YEL VIO-BLU BLU-VIO VIO-ORN ORN-VIO VIO-GRN GRN-VIO VIO-BRN BRN-VIO VIO-SLT SLT-VIO • Station wiring (1-pair twisted cabling) Block Terminal 50-Pin Connector Green Line cord Black...
Page 94 2.4 Extension Cards Cable color examples The line of pin no.26: ORN-RED orange line The line of pin no.26: ORN-RED Figure 57: The line of pin no.25: WHT-BLK white line The line of pin no.25: WHT-BLK black Figure 58: Installation...
Page 95 2.4 Extension Cards Working pins for the various telephones or DSS consoles Figure 59: Installation...
Page 96: Parallel Connection Of The Extensions
2.4 Extension Cards 2.4.7 Parallel Connection of the Extensions Parallel Connection - APT Any Single Line Telephone can be connected parallel with Analog Proprietary Telephone as follows: To HLC card Panasonic KX-J66 Modular T-Adaptor USOC RJA2X 2-conductor wiring cord 4-conductor...
Page 97 2.4 Extension Cards To DHLC card Panasonic KX-J66 Modular T-Adaptor USOC RJA2X 2-conductor wiring cord 4-conductor wiring cord Digital Proprietary Telephone Single Line Telephone KX-T7220 KX-T7420 KX-T7230 KX-T7425 KX-T7235 KX-T7431 KX-T7250 KX-T7433 KX-T7436 Figure 61: Installation...
Page 98: Extra Device Port (Xdp) Connection
2.4 Extension Cards 2.4.8 Extra Device port (XDP) Connection To DHLC card 4-conductor wiring cord 2-conductor wiring cord Digital Proprietary Telephone KX-T7220 KX-T7420 KX-T7230 KX-T7425 KX-T7235 KX-T7431 KX-T7250 KX-T7433 KX-T7436 To EMSS To TEL To DHLC card To SLT 4-conductor wiring cord 2-conductor wiring cord Figure 62: Installation...
Page 99: Trunk Cards
2.5 Trunk Cards 2.5 Trunk Cards 2.5.1 E&M Card (KX-T96184) • Insert this card into a free slot. Figure 63: Connection of the E&M Line cord (twisted cable) Figure 64: • Connect the ground wire to the ground wire connector (GND). •...
Page 100 2.5 Trunk Cards Hardware Setting You can choose one of the following E&M sequences using the hard switch on the KX-T96184. Figure 65: Figure 66: Continuous E&M Figure 67: Pulsed E&M with Answer signal Installation...
Page 101 • If you select this sequence, you must select "Wink" as a start type. Pulsed E&M without Answer signal Figure 69: • If you select this sequence, you must select "Wink" as a start type. Connection to another KX-TD500 system (KX-T96184) 2-wire voice path Figure 70: 4-wire voice path...
Page 102: Lcot Card (Kx-T96180)
2.5 Trunk Cards Figure 71: Connection to E&M Central Office Figure 72: Figure 73: 2.5.2 LCOT Card (KX-T96180) Insert this card into a free slot. Installation...
Page 103: Elcot Card (Kx-Td50180)
2.5 Trunk Cards KX-T96180 LCOT PUSH “LCOT” is marked. Figure 74: Connection of the Central Office Line cord (twisted cable) Insert the 50-pin connector (plug) of the Central Office Line cord (twisted cable) into the 50- pin connector (jack) on the LCOT card. See 2.1.4 Amphenol 57JE type Connector. Connector type 50 pin (Amphenol 57JE DI G...
Page 104: Bri Card (Kx-Td50288)
2.5 Trunk Cards KX-TD50180 ELCOT PUSH “ELCOT” is marked. Figure 76: Connection of the Central Office Line cord (twisted cable) See 2.5.2 LCOT Card (KX-T96180). Connection of cable pins See 2.5.7 Cable Pin Numbers for CO Lines. Auxiliary connection See 2.9.1 Auxiliary Connection for Power Failure Transfer. 2.5.4 BRI Card (KX-TD50288) •...
Page 105: Pri30 Card (Kx-Td50290)
2.5 Trunk Cards Figure 78: • Insert the 8 pin modular (RJ-45) plug into a jack on the BRI card. 2.5.5 PRI30 Card (KX-TD50290) • Insert this card into a free slot 01, 03, 07,09, 11 or 13. Otherwise, this card does notfunction. •...
Page 106: Central Office Line Connection Of Kx-A204 (Cable)/Kx-A205 (Clip Terminal)
Central Office Line Connection of KX-A204 (Cable)/KX-A205 (Clip Terminal) for LCOT, ELCOT and GCOT cards This KX-A204 (cable) enables you to connect 8 Central office lines to the KX-TD500 System. Please connect KX-A204 (Cable) to KX-A205 (Clip Terminal) as follows. See Section 2.5.7 Cable Pin Numbers for CO Lines.
Page 107: Cable Pin Numbers For Co Lines
2.5 Trunk Cards Clip no. KX-A205 (Clip Terminal) Connector type 50 pin (Amphenol 57JE series or the equivalent) LCOT Card (KX-T96180) DI GI L SU R HY F LIN KX-A204 (Cable) To Terminal Board from the Central Office (CO) There are 5 kinds of dots for lines. You can distinguish a line by the number of dots and the color. KX-A204 (Cable) (50 lines) C: continuous...
Page 108 2.5 Trunk Cards Table 20 Conn. Pin Cable Color Clip No. CO Line WHT-BLU No.1 BLU-WHT WHT-ORN No.2 ORN-WHT WHT-GRN No.3 GRN-WHT WHT-BRN No.4 BRN-WHT WHT-SLT No.5 SLT-WHT RED-BLU No.6 BLU-RED RED-ORN No.7 ORN-RED RED-GRN No.8 GRN-RED RED-BRN BRN-RED RED-SLT SLT-RED BLK-BLU BLU-BLK...
Page 109 2.5 Trunk Cards Table 20 Conn. Pin Cable Color Clip No. CO Line YEL-ORN ORN-YEL YEL-GRN GRN-YEL YEL-BRN BRN-YEL YEL-SLT SLT-YEL VIO-BLU BLU-VIO VIO-ORN ORN-VIO VIO-GRN GRN-VIO VIO-BRN BRN-VIO VIO-SLT SLT-VIO • Central Office Line Wiring 50 Pin Connector Block Terminal CO Line 1 CO Line 2 CO Line 3...
Page 110 2.5 Trunk Cards Table 21 Conn. Pin Cable Color Clip No. Number of Dot CO Line YEL-RED No.2 YEL-BLK GRN-RED No.3 GRN-BLK GRY-RED No.4 GRY-BLK WHT-RED No.5 WHT-BLK ORN-RED No.6 ORN-BLK YEL-RED No.7 YEL-BLK GRN-RED No.8 GRN-BLK GRY-RED GRY-BLK WHT-RED WHT-BLK ORN-RED ORN-BLK...
Page 111 2.5 Trunk Cards Table 21 Conn. Pin Cable Color Clip No. Number of Dot CO Line GRY-RED GRY-BLK WHT-RED WHT-BLK ORN-RED ORN-BLK YEL-RED YEL-BLK GRN-RED GRN-BLK GRY-RED GRY-BLK WHT-RED WHT-BLK C: continuous Table 22 Conn. Pin Cable Color Clip No. CO Line WHT-BLU No.1...
Page 112 2.5 Trunk Cards Table 22 Conn. Pin Cable Color Clip No. CO Line RED-BRN BRN-RED RED-SLT SLT-RED BLK-BLU BLU-BLK BLK-ORN ORN-BLK BLK-GRN GRN-BLK BLK-BRN BRN-BLK BLK-SLT SLT-BLK YEL-BLU BLU-YEL YEL-ORN ORN-YEL YEL-GRN GRN-YEL YEL-BRN BRN-YEL YEL-SLT SLT-YEL VIO-BLU BLU-VIO VIO-ORN ORN-VIO VIO-GRN GRN-VIO...
Page 113: E&M Line Connection Of Kx-A204 (Cable)/Kx-A205 (Clip Terminal)
2.5.8 E&M Line Connection of KX-A204 (Cable)/KX-A205 (Clip Terminal) KX-A204 (cable) enables you to connect four E&M lines to the KX-TD500 System. Please connect KX-A204 (Cable) to KX-A205 (Clip Terminal) as follows. Refer to the connection chart on Page 118.
Page 114 2.5 Trunk Cards Figure 84: Installation...
Page 115: Cable Pin Numbers For E&M Lines
2.5 Trunk Cards 2.5.9 Cable Pin Numbers for E&M Lines Cable Pin Numbers to be connected (E&M Line) Table 23 Connect Cable Color Clip No. Number E&M Line of Dot ORN-RED 2-wire or 4-wire- ORN-BLK send YEL-RED 2-wire or 4-wire- YEL-BLK send GRN-RED...
Page 116 2.5 Trunk Cards Table 23 Connect Cable Color Clip No. Number E&M Line of Dot GRY-RED 2-wire or 4-wire- GRY-BLK send WHY-RED 2-wire or 4-wire- WHY-BLK send ORN-RED 4-wire-receive ORN-BLK 4-wire-receive YEL-RED No.3 E Lead YEL-BLK SG Lead GRY-RED SB Lead GRY-BLK M1 Lead No connect...
Page 117 2.5 Trunk Cards Cable Pin Numbers to be connected Table 24: Between Clip Terminal and the system Conn Cable Color Clip E&M Line ber of ORN-RED ORN-BLK YEL-RED YEL-BLK GRN-RED No.1 GRN-BLK GRY-RED GRY-BLK WHT-RED WHT-BLK ORN-RED ORN-BLK YEL-RED YEL-BLK GRN-RED No.2 GRN-BLK...
Page 118 2.5 Trunk Cards Table 24: Between Clip Terminal and the system Conn Cable Color Clip E&M Line ber of ORN-RED ORN-BLK YEL-RED YEL-BLK GRN-RED No.5 GRN-BLK GRY-RED GRY-BLK WHT-RED WHT-BLK Table 25: Between Clip Terminal and E&M Lines Conn Cable Color Clip E&M Line ber of...
Page 119 2.5 Trunk Cards Table 25: Between Clip Terminal and E&M Lines Conn Cable Color Clip E&M Line ber of RED-BLU BLU-RED RED-ORN ORN-RED RED-GRN E Lead GRN-RED RED-BRN Lead BRN-RED RED-SLT Lead SLT-RED Lead connec Lead BLK-BLU BLU-BLK BLK-ORN ORN-BLK BLK-GRN E Lead GRN-BLK...
Page 120 2.5 Trunk Cards Table 25: Between Clip Terminal and E&M Lines Conn Cable Color Clip E&M Line ber of YEL-BLU BLU-YEL YEL-ORN ORN-YEL YEL-GRN E Lead GRN-YEL YEL-BRN Lead BRN-YEL YEL-SLT Lead SLT-YEL Lead connec Lead VIO-BLU BLU-VIO VIO-ORN ORN-VIO VIO-GRN GRN-VIO VIO-BRN...
Page 121: Resource Cards
2.6 Resource Cards 2.6 Resource Cards 2.6.1 DISA Card (KX-T96191) Insert this card into a free slot. KX-T96191 DISA PUSH “DISA” is marked. Figure 85: 2.6.2 AGC Card (KX-T96193) Insert this card into a free slot. KX-T96193 PUSH “AGC” is marked. Figure 86: Installation...
Page 122: Rmt Card (Kx-T96196)
2.6 Resource Cards 2.6.3 RMT Card (KX-T96196) Insert this card into a free slot. KX-T96196 PUSH “RMT” is marked. Figure 87: 2.6.4 ERMT Card (KX-TD50197) Insert this card into a free slot. KX-TD50197 ERMT PUSH “ERMT” is marked. Figure 88: Installation...
Page 123: Other Cards
2.7 Other Cards 2.7 Other Cards 2.7.1 CPU Card Install this card into the Basic Slot 2 (BS2). SYTEM “CPU”is marked. Figure 89: 2.7.2 OHCA Card (KX-T96136) This card is installed on the HLC card or PLC card. connector (5-pin) connector (9-pin) connector...
Page 124 2.7 Other Cards 9-pin connector (plug) 5-pin connector (plug) 4-pin connector (plug) OHCA card 9-pin connector (jack) 5-pin connector (jack) 4-pin connector (jack) HLC card Figure 91: Note • Two extensions are available for the OHCA function with one OHCA card. See "Wiring Table"...
Page 125 2.7 Other Cards 9-pin connector (plug) 5-pin connector (plug) 4-pin connector (plug) OHCA card 9-pin connector (jack) 5-pin connector (jack) 4-pin connector (jack) PLC card Figure 92: Note • Two extensions are available for the OHCA function with one OHCA card. See "Wiring Table"...
Page 126 2.7 Other Cards Table 26 Conn. Pin Cable Color Clip No. Extension Line OHCA Extension WHT-BLU BLU-WHT WHT-ORN No.1 ORN-WHT WHT-GRN GRN-WHT WHT-BRN BRN-WHT WHT-SLT No.2 SLT-WHT RED-BLU BLU-RED RED-ORN ORN-RED RED-GRN No.3 GRN-RED RED-BRN BRN-RED RED-SLT SLT-RED BLK-BLU No.4 BLU-BLK BLK-ORN ORN-BLK...
Page 127 2.7 Other Cards Table 26 Conn. Pin Cable Color Clip No. Extension Line OHCA Extension YEL-BRN BRN-YEL YEL-SLT No.7 SLT-YEL VIO-BLU BLU-VIO VIO-ORN ORN-VIO VIO-GRN No.8 GRN-VIO VIO-BRN BRN-VIO VIO-SLT SLT-VIO OHCA NO 4 OHCA NO 3 OHCA NO 2 OHCA NO 1 Figure 93: (HLC card)
Page 128: Dph Card (Kx-T96161)
2.7 Other Cards OHCA OHCA NO 3 NO 4 OHCA OHCA NO 1 NO 2 Figure 94: (PLC card) 2.7.3 DPH Card (KX-T96161) Insert this card into a free slot. KX-T96161 PUSH “DPH” is marked. Figure 95: Maximum cabling distance of the Doorphone and the Door Opener line. Installation...
Page 129 2.7 Other Cards 26 AWG: Under 230 feet 24 AWG: Under 370 feet ITAL 22 AWG: Under 590 feet Doorphone 26 AWG: Under 230 feet Door Opener 24 AWG: Under 370 feet 22 AWG: Under 590 feet Figure 96: Installation of the Doorphone (KX-T30865) Loosen the screw to separate the doorphone into two halves.
Page 130 2.7 Other Cards ...When the doorphone plate has been fixed to the wall....When you wish to install the doorphone directly to the wall. Figure 98: Connect the wires from the terminal box to the screws located in the front cover. To the terminal box (See the next page.) Figure 99:...
Page 131 2.7 Other Cards 4-conductorwiring is required. Terminal Box 1 Doorphone 2 (KX-T30865) Doorphone 1 (KX-T30865) BLACK YELLOW GREEN DPH Card (KX-T96161) 4-conductor wiring is required. Terminal Box 2 Doorphone 4 (KX-T30865) Doorphone 3 (KX-T30865) BLACK YELLOW GREEN Figure 100: Connection to Door Openers Set the door opener paired with the doorphone.
Page 132 2.7 Other Cards Door opener 1 Door opener 2 Door opener 3 Door opener 4 DPH Card (KX-T96161) Figure 101: door opener 1 doorphone 1 Figure 102: Table 27 doorphone 1 Paired door opener 1 doorphone 2 Paired door opener 2 Installation...
Page 133: Caller Id Card (Kx-Td193)
2.7 Other Cards Table 27 doorphone 3 Paired door opener 3 doorphone 4 Paired door opener 4 Note • Only the telephone which received the doorphone call and in conversation can open the door using door opener. System program determines the telephones that can receive the doorphone calls and use the door opener.
Page 134: Pay Tone Card
2.7 Other Cards [Figure a] [Figure b] To Remove To Add Connected to Connected to ELCOT ports 5-8. ELCOT ports 1-4. Caller ID Card Caller ID Card 4-pin connector (plug) 8-pin connector (plug) 22-pin connector (plug) 22-pin connector (jack) 4-pin connector (jack) 8-pin connector (jack)
Page 135 2.7 Other Cards Figure 106: Insert the connector (plug) on the Pay Tone card into the connector (jack) on the ELCOT card. Move the pin jack on the CN11s toward OP direction. Install the ELCOT card into a free slot. See Section 2.5.3 ELCOT Card (KX- TD50180).
Page 136 2.7 Other Cards Connector “CONF” is marked. Figure 107: Connection to the TSW card Insert the 30-pin connector (plug) on the TSW CONF card into the 30-pin connector (jack) on the TSW card. Install the TSW card into the Basic Slot 2 (BS2). See 2.3.1 TSW Card. TSWConference Card 50-pin connector 56-pin connector...
Page 137: Tsw Ohca For Dpt Card (Kx-Td50105)
2.7 Other Cards 2.7.7 TSW OHCA for DPT Card (KX-TD50105) Figure 109: Connection to the TSW card Figure 110: Notes • The OHCA function with DPT needs this card. • The OHCA function with DPT is only provided with a certain type of DPTs, such as KX-T7235 andKX-T7436.
Page 138: Peripheral Equipment
To connect the two batteries, use an accessory wire. Car batteries Red(+) Yellow(-) Battery 12VDC Adaptor Blue(-) Accessory Wire 12VDC Fuse Holder Figure 112: Connecting to KX-TD500. Plug the Battery Adaptor cord to Backup Battery connector on the Basic Shelf. Installation...
Page 139 2.8 Peripheral Equipment Backup Battery Connector Power Unit Figure 113: When one or two Expansion Shelves are installed, connect another Battery Adaptor (KX- A46) with automobile type batteries (12V DC 2) following the same procedures from 1 to 3. Installation...
Page 140: External Pager (Paging Equipment)
Figure 114: Note • Up to three pairs of automobile-type batteries can be connected to the KX-TD500 System. • If power failure occurs, each pair of batteries supplies the power to each shelf (Basic, Expansion 1, 2) connected respectively via Battery Adaptor (KX-A46).
Page 141: External Music Source
The KX-TD500 System provides Music on Hold and Background Music. External Music Source (e.g. radio) can be used by connecting it to the KX-TD500 System. Up to two external music sources (customer-supplied) can be connected to the system as illustrated below.
Page 142 2.8 Peripheral Equipment Use a two-conductor plug (9/64 inch in diameter) Input impedance : 8Ω TSW Card External Music Source Adjust the sound level of the music on hold with the Volume control. EXT MUSIC Jack 1 MUS1 MUS2 EXT MUSIC Jack 2 Figure 116: CAUTION Wiring should be done carefully to prevent this plug from being stressed in tension.
Page 143: Personal Computer/Priner
2.8 Peripheral Equipment 2.8.4 Personal Computer/Priner The KX-TD500 System is equipped with two RS-232C interfaces. These interfaces provide communication between the system and customer supplied devices such as data terminals and line printers. RS-232C Port 1 (PROG) is used for system programming, diagnostics and external system database storage (Save/Load) functions, and Port 2 (SMDR) for Station Message Detailed Recording (SMDR) only.
Page 144 2.8 Peripheral Equipment Table 28: Pin Configulation (PROG/SMDR) Pin No. Signal Name Circuit Type (EIA) Signal Ground Data Carrier Detect ER (DTR) Data Terminal Ready Serial Interface (RS-232C) signals Frame Ground (FG); Connects to the unit frame and the earth ground conductor of the AC power cord. Transmitted Data (TXD);..(output) Conveys signals from the unit to the printer, A "Mark"...
Page 145 2.8 Peripheral Equipment F LIN R HY L SU Personal Computer (PC) Serial Interface (RS-232C) Figure 118: • Connect the RS-232C connector of the Personal Computer to the "PROG." • Cables must be shielded and the maximum length of the cable is 6.5 feet. RS-232C port (PROG) on the Basic Shelf RS-232C port on the PC (9 pin) Circuit Type (EIA)
Page 146 2.8 Peripheral Equipment RS-232C port on the PC/Printer (25 pin) RS-232C port (PROG/SMDR) on the Basic Shelf Circuit Type (EIA) Signal Name Signal Name Circuit Type (EIA) Pin No. Pin No. SD (TXD) RD (RXD) (No Connection) DR (DSR) ER (DTR) Figure 120: Connection Chart 2 (25 pin Connector) Installation...
Page 147: Auxiliary Connection For Power Failure Transfer
The Auxiliary Connection (see the illustration below) is required to implement this feature. Note • The KX-TD500 System switches the current connection to the Auxiliary Connection automatically when the power supply dies. • While DC power is provided by the backup batteries when the AC power fails, the KX- TD500 System does not switch the current connection to the Auxiliary Connection.
Page 148 2.9 Auxiliary Connection for Power Failure Transfer : Tip : Ring (Modular plug) Modular Jack 1 Modular Jack 2 Modular Jack 3 Central Office Line card Extension card (SLC,HLC, DHLC, ESLC, SLC-M) (LCOT, ELCOT, GCOT) Figure 121: Note • PLC and DLC cards (Extension cards) are not available for Power Failure Transfer. Installation...
Page 149 2.9 Auxiliary Connection for Power Failure Transfer Connection of Central Office Line and Extensions 50-pin Connector 50-pin Connector Modular Jack 1 Modular Jack 2 Modular Jack 3 Central Office Line cards Extension cards Figure 122: Installation...
Page 150: Starting Up The Kx-Td500 System
2.10 Starting Up the KX-TD500 System 2.10 Starting Up the KX-TD500 System 2.10.1 System Power-Up Procedure Complete and check all installation procedures before connecting the AC power supply cable (packaged separately). First insert the AC power supply cable into the AC power supply cable connector on the back of the base shelf as shown below.
Page 151: Cpu Rotary-Switch Features
2.10 Starting Up the KX-TD500 System 2.10.2 CPU Rotary-Switch Features LED 1 (CPU failure) LED 2 (Battery power down) RESET button Operation Switch 0 to 9 (MODE) System Switch: 0 to 9 (SYSTEM) Figure 124: Operation Switch (MODE) Table 29...
Page 152 2.10 Starting Up the KX-TD500 System Table 29 Switch Position Explanation Operation Mode Special Operation (Examination on the finished product) Reserved for future use On-line* (Functions same as "0") Call Processing mode It is available to perform system programming but call processing and functional tests are not available in this mode.
Page 153 2.10 Starting Up the KX-TD500 System START MODE=4 Off-line Mode SYSTEM=0 Power ON reset or Press the RESETbutton "OFF-LINE" LED flashes Programming On-line Mode MODE=0 SYSTEM=0 Press the RESETbutton Figure 125: Starting up the system with system data programmed by Maintenance PC, or using the saved data.
Page 154: Cpu Ram Test
Maintenance PC can be done. 2.10.3 CPU RAM Test The KX-TD500 executes a testing of CPU RAM reading and writing when powered on. If no errors are detected, the system continues booting to the On-line or Off-line procedure. When an error is detected in CPU RAM, the LED1 of CPU card flashes.
Page 155: System Status And Led Indicators
2.10 Starting Up the KX-TD500 System PUSH LED1 Flashes when CPU RESET MODE SYTEM Figure 127: 2.10.4 System Status and LED Indicators There are three LEDs located on the Top Cover. These LEDs indicate the system operation status. Installation...
Page 156 2.10 Starting Up the KX-TD500 System Top Cover D IG IT A IN E OFF LINE ALARM Figure 128: "RUN" LED (Green) Indicates whether the system is running or not. Turns green when the system is running normally. "OFF LINE" LED (Yellow) Indicates whether the system is running in off-line mode, or in on-line call processing mode.
Page 157: Cpu Jumper Switch Setting
2.10 Starting Up the KX-TD500 System 2.10.5 CPU Jumper Switch Setting Jumper Switch Figure 129: When installing the KX-TD500 System in the United Status, CPU Jumper Switch Setting should be set as follows: Table 31 ON/OFF Installation...
Page 158: Lightning Protectors
2.11 Lightning Protectors 2.11 Lightning Protectors 2.11.1 Lightning Protectors Overview A lightning protector is a device to be installed on a CO line to prevent a dangerous surge from entering the building and damaging equipment. A dangerous surge can occur if a telephone line comes in contact with a power line. Trouble due to lightning surges has been showing a steady increase with the development of electronic equipment.
Page 159 2.11 Lightning Protectors Installation Lightning Protectors Main Unit Terminal Board EXTN EXTN EXTN Ground Connector Frame Ground Ground Figure 130: Outside Installation (Main Building) Protectors (Another Building) EXTN Ter- Main minal Unit Board Lightning EXTN Protector EXTN EXTN Ground Figure 131: If you install an extension outside of the main building, the following precautions are recommended: Installation...
Page 160 2.11 Lightning Protectors Install the extension wire underground. Use a conduit to protect the wire. Note • The lightning protector for an extension is different from that for CO lines. Installation of an Earth Rod Lightning Protector Grounding Wire Main Unit (Underground) Earth Rod...
Page 161 2.11 Lightning Protectors • The length of earth rod and the required depth depend on the composition of the soil. Installation of the KX-A207 Secure the protector to a building with the enclosed mounting screws. Figure 133: Remove about 1 cm (13/32 inch) of insulation from the end of the earth wire. Insert the earth wire through the bottom of the protector base and secure it to the earth terminal.
Page 162 2.11 Lightning Protectors Fold the external and internal cables, and connect them to the terminal screws using washers. Figure 136: Secure the external and internal cables and the earth wire to the building. Then, install the arrester and mount the cover on the protector. Figure 137: Installation...
Page 163 2.11 Lightning Protectors Installation...
Page 164: Maintenance Console Guide
Section 3 Maintenance Console Guide Maintenance Console Guide...
Page 165: Installing Pc Programming Software
3.1 Installing PC Programming Software 3.1 Installing PC Programming Software 3.1.1 System Requirements Software OS: Microsoft Windows 3.1, 95 Hardware (minimum requirements) CPU: Intel 80486DX 25 MHz or better microprocessor RAM: at least 8 megabytes (MB) of free RAM HDD: at least 5 megabytes (MB) of hard disk space plus about 500 kilobytes (KB) additional disk space for user files 3.1.2 Starting Setup To begin installation:...
Page 166 3.1 Installing PC Programming Software Figure 139: Maintenance Console Installer screen Press if you accept "C:\Programfiles\Panasonic\KX-TD500 Maintenance Console" (initial value) as your Maintenance Console software directory. Or, enter a different directory name (if necessary) and press • You will see the window shown below.
Page 167 3.1 Installing PC Programming Software Press if you accept "KX-TD500 Maintenance Console" (initial value) as your Maintenance Console program folder. Or, enter a different folder name (if necessary) and press • You will see the window shown below. Figure 141: •...
Page 168: Structure Of The Maintenance Console
3.2 Structure of the Maintenance Console 3.2 Structure of the Maintenance Console 3.2.1 Structure of the Maintenance Console File Open Close Save Save as ... Upload to PBX Download from PBX Exit Connection Connect Local Disconnect Remote Programming 1. Configuration 1-1 Slot Assignment 1-2 Trunk Port Assignment 1-3 Extension Port Assignment...
Page 169 3.2 Structure of the Maintenance Console 5. Features 5-1 System Speed Dialing 5-2 Phantom Extension 5-3 Emergency Dial Code 5-4 Quick Dialing 5-5 Account Code 5-6 Special Carrier Code 5-8 Absent Message 5-9 DISA/TIE User Code 5-10 VPS Integration 5-11 Caller ID Modification 5-12 Caller ID Registration 5-13 UCD Time Table 6.
Page 170: Basic Operation
3.3 Basic Operation 3.3 Basic Operation 3.3.1 Main Menu Screen The Main Menu contains commands you can carry out on what you've selected. When you double-click the " TD500" icon using the left mouse button, the Main Menu screen is displayed.
Page 171: Setup Dialog
3.3 Basic Operation Figure 146: Example Submenu If you notice the small triangle at the right of the command, there is a Submenu containing more choices. (Example) Figure 147: Example 3.3.2 Setup Dialog Setup dialog buttons are arranged in the lower side of each programming screen. These buttons are used for saving or canceling the data change you've made.
Page 172: Files
3.3 Basic Operation Figure 148: Click here to display the drop-down list box containing all titles of programming screen. You can select a desired setup screen directly. Click here to close the current setup screen after saving the data change. Click here to save the data change without closing the current setup screen.
Page 173 3.3 Basic Operation Figure 149: Note • If you are saving a file for the first time, you see the "Save As" dialog box. Maintenance Console Guide...
Page 174: System Administration
• Opening/Saving a file 3.4.2 On-site Administration (Local Connection) You can execute On-site System Administration by connecting your Maintenance Console PC to the KX-TD500 System directly using an RS-232C Cable. Operation Point to "Connection" in the Main Menu and click.
Page 175: Remote Administration (Remote Connection)
Enter the appropriate communication parameters and the System Programming password. Click • Communication between the KX-TD500 and a PC begins. • After a data link is established, choose a desired command from the Main Menu. 3.4.3 Remote Administration (Remote Connection) You can execute the System Administration from a remote location using a modem via public telephone line.
Page 176 Starting up the System Administration from a remote location can be done in one of the following ways: DISA (Direct Inward System Access) Dial "Remote FDN" after accessing the KX-TD500 system using DISA feature. DID (Direct Inward System Access) Program DID feature so that the incoming telephone number is converted to "Remote FDN."...
Page 177 3.4 System Administration modem answer tone. The caller at a remote location will then hear the modem answer tone and can proceed with sign-on. Note • Be sure to install the software (attached to the modem) to your PC before executing the remote administration using a modem.
Page 178: Operational Mode
Interactive programming can be done either at On-site or by Remote. Interactive programming mode Two-way communications between the KX-TD500 and a PC are taking place in real time. This provides the PC user with direct, immediate responses from the KX-TD500 system.
Page 179: Interactive Programming - Remote
3.5 Operational Mode • Communication between the KX-TD500 and a PC begins. Point to "Programming" in the Main Menu and click. • The "Programming" drop-down menu is displayed. Click "Interactive" in the drop-down menu. • Communication between the KX-TD500 and a PC begins.
Page 180: Batch Programming
3.5 Operational Mode 3.5.4 Batch Programming Point to "File" in the Main Menu and click. • The "File" drop-down menu is displayed. Click "Open" in the drop-down menu. • "Open" dialog box is displayed. Choose the desired file and click •...
Page 181: Backup
Upload (from PC to TD500) Uploading the system programming data from the PC to the KX-TD500 System can be done during off-line mode only. 3.6.2 Download (from PBX to PC) Operation Point to "File"...
Page 182: Upload (From Pc To Pbx)
Click "Upload to PBX" in the drop-down menu. • Uploading the system programming data from PC to PBX begins. Note • Uploading the system programming data from the PC to the KX-TD500 System can be done during off-line mode only (See 3.6.1 Backup.) Maintenance Console Guide...
Page 183 3.6 Backup Figure 156: Maintenance Console Guide...
Page 184: End-User License Agreement
Panasonic product to the place of purchase and your money will be refunded. No refunds will be given for the product that has an opened packet or missing components.
Page 185 SOFTWARE is furnished is free from defect in materials and workmanship under normal use, and that it will repair or at its option replace any defective media at no charge to you, provided that such defective media is returned to Panasonic within such ninety (90) day period.
Page 186: Utility
Section 4 Utility Utility...
Page 187: Introduction
4.1 Introduction 4.1 Introduction 4.1.1 Introduction Utility software is designed to diagnose and fix problems, and to output Traffic Measurement and Error Log information. This section describes the information necessary for testing, monitoring and maintaining the system using Windows machine in interactive format. The modular self-testing capabilities of the system allow most maintenance to be reduced to simple procedures.
Page 188: Diagnosis
4.2 Diagnosis 4.2 Diagnosis 4.2.1 Diagnosis System Diagnosis program is used to test the system hardwares and pinpoint the problems caused by hardware defects. System Diagnosis program is classified into the following three types: • 4.2.2 Card/Port Test (On-line diagnosis) •...
Page 189 4.2 Diagnosis Table 33 Classification Target Card Test Item Card Test SLC/HLC/PLC/SLC-M/ LINK DLC/DHLC/ESLC/LCOT/ TYPE GCOT/DID/T1/ELCOT/ LINK TYPE POWER SUPPLY DISA LINK TYPE DISA-ROM DISA-RAM OGM-ROM OGM-RAM OGM REC/PLAY TYPE RMT/ERMT LINK TYPE MODEM Port Test PLC/HLC OHCA Detection Speech Path HDLC DHLC Speech Path...
Page 190 When a number of extension phones don't function properly. • This test is available only in on-line mode. Refer to 2.10 Starting Up the KX-TD500 System for details about on-line and off-line. • The target card should be set to "OUS (Out-of-Service)" status beforehand.
Page 191 4.2 Diagnosis Figure 160: Click Status button of the target card. (Example: When a T1 card is installed in the Slot No.1 of the Basic Shelf) • The message "Change the status of card (101:T1)?" is displayed. Click • Confirm that the Status button of the target card is changed to "OUS (Out-of- Service)."...
Page 192 4.2 Diagnosis Figure 161: Click the Card button of the target card. • "Card / Port Test Menu" screen is displayed. • If the card you selected is in INS (In-Service) status, the message "Status Error (The card status is not "OUS (Out-of-Service)")" is displayed. Figure 162: Utility...
Page 193 4.2 Diagnosis Note • Test items which apply to the card vary depending on the card type. Dim-displayed test items are not available for the selected card type. [Card Test] Click • "Card Test" screen is displayed. Click • After executing the test, the test result is displayed. Example: When a T1 card is installed in the Slot No.
Page 194 4.2 Diagnosis Table 34: Description Item Display Description Error See "Error Indication The details of an error. Indication Table". Displayed only when Result is NG (no good). Table 35: Error Indication Table Error Message Description Card Applied Card link error Data link between the selected card and the PBX is abnormal.
Page 195 4.2 Diagnosis Figure 164: Note • A digital PT should be connected to the specified card when executing the DLC or DHLC port test. Table 36: Description Item Display/Input Value Description Card Card No. : Type The card number and the type of the target card to be diagnosed.
Page 196 4.2 Diagnosis Table 37: Error Indication Table Error Message Description Card Applied Tone detection Tone detection of circuit 1 is not functioning DISA, AGC circuit 1 failure properly. Tone detection Tone detection of circuit 2 is not functioning DISA, AGC circuit 2 failure properly.
Page 197 4.2 Diagnosis Note • When executing the T1 card test, set the DIP Switch on the T1 card to "TEST" position. Table 38: Description Item Display Description Card Card No. : Type The card number and the type of the target card to be diagnosed.
Page 198 4.2 Diagnosis Figure 166: Table 40: Description Item Display/Input Value Description Card Card No. : Type The card number and the type of the target card to be diagnosed. (The card specified in "Card Information" screen is displayed automatically.) Mode Internal Used to specify "Internal Loop Back"...
Page 199 4.2 Diagnosis Click • "Caller ID Loop Back Test" screen is displayed. Click • After executing the test, the test result is displayed. Example: When an ELCOT card is installed in the Slot No. 105. Figure 167: Table 42: Description Item Display/Input Value Description...
Page 200 4.2 Diagnosis [CO-Extension Path Test] This test is executed by selecting a trunk card in "Card Information" screen. A trunk port and an extension port are tested in pairs. Click • "CO-Extension Path Test" screen is displayed. Specify a port number of the CO card to be tested. Specify an Extension Card and its port number to be tested.
Page 201 4.2 Diagnosis Table 44: Description Item Display/Input Value Description Extension Card Card No. : Type Used to specify the paired extension card (in OUS status (Out-of-Service)) to be diagnosed. Options:SLC/HLC/SLC-M/ESLC/DHLC/ Port No. 1-4/8/16/all Used to specify the port number of the extension card to be diagnosed.
Page 202 4.2 Diagnosis Specify the port number to be tested, or select "All." • If you select "All," all ports on the selected card will be tested at a time. Click • After executing the test, the test result is displayed. Example: When a DHLC card is installed in the Slot No.
Page 203: Cpu Test (Off-Line Diagnosis)
CPU Test should be done in off-line mode. Functions to be verified Table 48 Classification Target Card Test Item CPU Test Calendar IC Operation Set the system to the off-line mode. • See 2.10 Starting Up the KX-TD500 System for details. Utility...
Page 204 4.2 Diagnosis Point to "Utility" in the Main Menu and click. • The "Utility" drop-down menu is displayed. Click "Diagnosis." • "Card Information" screen is displayed. Figure 170: Click • "CPU Test" screen is displayed Click • After executing the test, the CPU Test Result is displayed. Utility...
Page 205: Tsw Test (Off-Line Diagnosis)
4.2 Diagnosis Figure 171: Table 49: Description Item Display/Input Value Description Result The results of diagnosis. Error See "Error Indication The details of an error. Indication Table". Displayed only when Result is NG (no good). Table 50: Error Indication Table Error Message Description Calendar IC failure...
Page 206 Card Detection OHCA TSW Operation Set the system to the off-line mode. • See 2.10 Starting Up the KX-TD500 System for details. Point to "Utility" in the Main Menu and click. • The "Utility" drop-down menu is displayed. Click "Diagnosis."...
Page 207 4.2 Diagnosis Click • "TSW Test Menu" screen is displayed. Figure 173: [TSW Test] Click • "TSW Test" screen is displayed. Click • After executing the test, the TSW Test Result is displayed. Figure 174: Table 52: Description Item Display/Input Value Description Result The results of diagnosis.
Page 208 4.2 Diagnosis Table 52: Description Item Display/Input Value Description Error See "Error Indication The details of an error. Indication Table". Displayed only when Result is NG (no good). Table 53: Error Indication Table Error Message Description Tone failure PB tone detector is not functioning properly.
Page 209 4.2 Diagnosis Table 53: Error Indication Table Error Message Description Conference Trunk 7 failure Conference Trunk 7 is not functioning properly. Conference Trunk 8 failure Conference Trunk 8 is not functioning properly. [Expansion Conference Card Test] Click • "Expansion-CONF Card Test" screen is displayed. •...
Page 210 4.2 Diagnosis Table 55: Error Indication Table Error Message Description Not installed Expansion Conference Card is not installed. Conference Trunk 1 failure Expansion Conference Trunk 1 is defective. Conference Trunk 2 failure Expansion Conference Trunk 2 is defective. Conference Trunk 3 failure Expansion Conference Trunk 3 is defective.
Page 211 4.2 Diagnosis Figure 176: Table 56: Description Item Display/Input Value Description Result The results of diagnosis. Error See "Error Indication The details of an error. Indication Table". Displayed only when Result is NG (no good). Table 57: Error Indication Table Error Message Description Not installed...
Page 212: Traffic Informatioin
4.3 Traffic Informatioin 4.3.1 Traffic Information You can display the traffic information on your Maintenance Console PC by downloading the traffic data measured at KX-TD500 System. Traffic Menu consists of the following six submenus. • 4.3.2 Station • 4.3.3 Trunk Group •...
Page 213: Station
4.3 Traffic Informatioin Click • The Traffic Measurement begins. Click • The Traffic Measurement stops. Click • "Traffic Information" screen is displayed. Figure 178: Click the small triangle on the title bar and choose one of the six submenus. Click •...
Page 214: Trunk Group
4.3 Traffic Informatioin Figure 179: Table 58: Description Item Description Start Time The Start Time of Traffic Measurement. (Date) The date of Traffic Measurement. Incoming Calls The number of calls (both extension and CO) coming in to the extensions. Answer Calls The number of calls (both extension and CO) answered by the extensions.
Page 215 4.3 Traffic Informatioin Figure 180: Table 59: Description Item Description Group No. 1-48 : Specifies a desired trunk group. All : Specifies all trunk groups at once. Start Time The Start Time of Traffic Measurement. (Date) The date of Traffic Measurement. Incoming Calls The number of calls (both extension and CO) coming in to the extensions.
Page 216: Operator
4.3 Traffic Informatioin 4.3.4 Operator Displays information on call activities of operators on a tenant basis/all tenants. Figure 181: Table 60: Description Item Description Tenant No. 1-8: Specifies a desired tenant. All: Specifies all tenants at once. Start Time The Start Time of Traffic Measurement. (Date) The date of Traffic Measurement.
Page 217: Ucd (Uniform Call Distribution)
4.3 Traffic Informatioin Table 60: Description Item Description One hundred call seconds, or one hundred seconds of telephone conversation. One hour telephone traffic is equal to 36 CCS. 4.3.5 UCD (Uniform Call Distribution) Displays information on call activities of extensions in a UCD group on each UCD group basis/ all UCD groups.
Page 218: Ogm
4.3 Traffic Informatioin Table 61: Description Item Description One hundred call seconds, or one hundred seconds of telephone conversation. One hour telephone traffic is equal to 36 CCS. 4.3.6 OGM Displays information on operating conditions of OGM resources in the system on an OGM group basis/all OGM groups.
Page 219: Agc
4.3 Traffic Informatioin Table 62: Description Item Description One hundred call seconds, or one hundred seconds of telephone conversation. One hour telephone traffic is equal to 36 CCS. 4.3.7 AGC Displays information on operating conditions of AGC resource in the system. Figure 184: Table 63: Description Item...
Page 220: System Status
4.4 System Status 4.4 System Status 4.4.1 System Status System Status menu consists of the following three status indication screens. • 4.4.2 System Status Screen • 4.4.3 Card Status Screen • 4.4.4 Port Status Screen 4.4.2 System Status Screen Displays the current system status. Operation Point to "Utility"...
Page 221 4.4 System Status Figure 186: Table 64: Description Item Description Software Version of the PBX software Version Date Date of the PBX software released Area Code Destination Code SMDR Current status of SMDR Device CONF Trunks Available conference trunk number Additional Current status of optional Conference Trunk card of TSW card.
Page 222: Card Status Screen
4.4 System Status Table 64: Description Item Description Master Clock Displayed only when a T-1 digital trunk card is installed in the Card system. "XXX" (physical number of the master card) is displayed when the external clock mode is utilized. "Nothing"...
Page 223: Port Status Screen
4.4 System Status Table 65: Description Indication Description ELCOT (U) Upper (port# 5-8) Caller ID card is installed on the ELCOT card. ELCOT (L) Lower (port# 1-4) Caller ID card is installed on the ELCOT card. ELCOT (B) Both upper and lower Caller ID cards are installed on the ELCOT card.
Page 224 4.4 System Status Table 66 Indication Description I: INS The port is In-Service. O: OUS The port is Out-of-Service. F: FAULT The port is defective. B: Busy Out The trunk port is busied out. Note • The status of the port is displayed up to the maximum port numbers of each card. Utility...
Page 225: Error Log
4.5 Error Log 4.5 Error Log 4.5.1 Error Log The system automatically generates an error record when it detects hardware or software error. Depending on the severity, the record is stored in one of the following two tables in the Error Log: Error Log - Major Up to 40 major error records are stored in this table.
Page 226 4.5 Error Log Click "Major" • "Error Log - MJ(Major)" screen is displayed. Figure 190: Click • "Log Detail" screen is displayed. Figure 191: Note • The message "There is no detail data" is displayed if there is no Detailed Log information. •...
Page 227: Error Message Tables
4.5 Error Log — #1001 Illegal interrupt — #1002 Soft WDT overflow 4.5.3 Error Message Tables Error Log (Major) Table 67 Error Code Error Message Cause #1000 Hard WDT overflow Overflow of the watchdog timer occurs for the following reasons. external circumstances, such as induction noise hardware is defective.
Page 228 4.5 Error Log Table 67 Error Code Error Message Cause #1103 Expansion shelf 2 DC The Expansion shelf DC power malfunction occurs for power down the following reasons. Power switch of the Expansion Shelf 2 is turned off. Malfunction of Power Supply Unit of the Expansion Shelf 2, or the trouble with the Power Supply System (Backboard, CPU card) of the Shelf...
Page 229 4.5 Error Log Table 68 Error Code Error Message Cause #1201 Expansion shelf 1 AC The Expansion shelf AC power malfunction occurs for power down the following reasons. Power Failure Malfunction of Power Supply Unit of the Expansion Shelf 1, or the trouble with the Power Supply System (Backboard, CPU card) of the Shelf #1202...
Page 230 4.5 Error Log Table 68 Error Code Error Message Cause Card start up error (System The PBX received starting up error from the card. Start) DISA OGM CPU runaway Runaway of the OGM (CPU) of the DISA card occurred. DISA OGM lost DISA OGM lost occurs for the following reasons.
Page 231: Log File
4.6 Log File 4.6 Log File 4.6.1 Log File Used to make a Log File (text format) automatically. Operation Point to "Utility" in the Main Menu and click. • The "Utility" drop-down menu is displayed. Click "Log File" • "Log File" menu is displayed. Figure 192: Click "Capture On."...
Page 232 4.6 Log File • The system will save "Error Log" or "Traffic" data depending on your selection. Click "Capture off." • The system creates a Log File. Utility...
Page 233 4.6 Log File Utility...
Page 234: Troubleshooting
Section 5 Troubleshooting This section provides information for system and telephone troubleshooting. Troubleshooting...
Page 235: Troubleshooting
5.1 Troubleshooting 5.1 Troubleshooting 5.1.1 Installation Table 69 PROBLEM PROBABLE CAUSE POSSIBLE SOLUTION Extension does not operate. Bad printed circuit board Exchange printed circuit board for (Extension Card). another printed circuit board. Bad connection between the Take the extension and plug it into the system and extension.
Page 236: Connection
KX-TD500, set the A-A1 relay switch KX-TD500 extension of the telephone to “OFF.” Connection between the KX-TD500 and a single line telephone that is polari- ty-sensitive: CAUSE SOLUTION The “T” is connected to the “R.” Reverse the connections of the T/R.
Page 237: Operation
5.1 Troubleshooting Connection between the central office and the KX-TD500: CAUSE SOLUTION (Continued from the CO lines are connected to the T2/T1. Reconnect the CO lines to previous page.) the T1/R1 or T2/R2 of the telephone jack using 2-con- ductor wiring.
Page 238 5.1 Troubleshooting Table 70 PROBLEM PROBABLE CAUSE POSSIBLE SOLUTION During a power failure, • A DPT or APT is • Disconnect the DPT or APT and extensions assigned for power connected to the connect a single line telephone. failure operation do not extension port.
Page 239: Troubleshooting Guide
5.2 Troubleshooting Guide 5.2 Troubleshooting Guide 5.2.1 Troubleshooting Guide This subsection uses system troubleshooting flow charts to guide the service personnel in efficient and systematic testing and fault location. The system troubleshooting flow charts provides service personnel with a step-by-step sequence to use for system evaluation.
Page 240 5.2 Troubleshooting Guide Table 71: Location of LED indicators on card Alarm LED on the Top LED on the Card Possible contents Error Code Shelf ON (CPU<1>) Calendar 1110/1111 ON (CPU<2>) Backup Battery 1112 1300/1306/1307/1308/ Link 1309/1311/1312 Card Type 1310 ON (LPR) 1301 1302...
Page 241 5.2 Troubleshooting Guide Alarm LED on Is it possible to read out the Error Log records? Check the status of the following: OHCATSW CONF TSW SMDR Fault Not Fault Is Error Log record printed out? Is the Local Alarm reported? Infer the defective device Troubleshoot by consulting through the User's report or...
Page 242: Troubleshooting Via Error Log Records
5.2 Troubleshooting Guide 5.2.3 Troubleshooting via Error Log Records Table 72 Error Severity AUTOMATIC FAULT LOCAL ALARM COMMENTS code code REPORT (SMDR) MESSAGE MESSAGE (MAX 39 PT (Max.16 digits) characters) 1000 Hard WDT overflow 1101 Illegal interrupt 1002 Soft WDT overflow 1100 TSW clock down...
Page 243 5.2 Troubleshooting Guide Table 72 Error Severity AUTOMATIC FAULT LOCAL ALARM COMMENTS code code REPORT (SMDR) MESSAGE MESSAGE (MAX 39 PT (Max.16 digits) characters) 1300 Echo back error 1301 LPR ROM failure ERR xyy LPR ROM 1302 LPR RAM failure ERR xyy LPR RAM 1303...
Page 244 5.2 Troubleshooting Guide Table 72 Error Severity AUTOMATIC FAULT LOCAL ALARM COMMENTS code code REPORT (SMDR) MESSAGE MESSAGE (MAX 39 PT (Max.16 digits) characters) 1326 Reserved 1327 Reserved 1328 Reserved 1329 Reserved 1330 Reserved [Legend] : error information location number (00-07) : shelf number (1-3) : slot number (01-14) : port number (01-16)
Page 245 5.2 Troubleshooting Guide System Reset caused by CPU Runaway (Restart Procedure) Error Code 1000 : Hard WDT overflow. 1001 : Illegal interrupt 1002 : Soft WDT overflow Possible cause of External circumstance, such as induction noise the malfunction Hardware is defective The CPR software is terminated by executing illegal instruction.
Page 246 5.2 Troubleshooting Guide TSW clock down Error Code 1100 Possible cause of TSW card connection error the malfunction TSW card clock link failure Countermeasures After confirming the TSW card con- nection, press the RESETbutton. Is the trouble registered in the Error Log ? ls an Extension/CO call possible? Replace the TSW card.
Page 247 5.2 Troubleshooting Guide Basic shelf power down (DC) Error Code 1101 Possible cause of AC power cord is unplugged the malfunction Power Failure Power Switch is turned off Malfunction in the Power Supply Unit of the Basic Shelf, or the trouble with the Power Supply System (Backboard, CPU card) of the Shelf Countermeasures Did the above item 1), 2) or 3)
Page 248 5.2 Troubleshooting Guide Expansion shelf DC power down Error Code 1102 : Expansion Shelf 1 DC power down 1103 : Expansion Shelf 2 DC power down Possible cause of Power switch of the Expansion Shelf n (n=1 or 2) is turned off. the malfunction Malfunction of Power Supply Unit of the Expansion Shelf, or trouble with the Power Supply System(Backboard, CPU card) of the shelf...
Page 249 5.2 Troubleshooting Guide Heat Alarm Error Code 1104 : Basic shelf heat alarm. 1105 : Expansion shelf 1 heat alarm 1106 : Expansion shelf 2 heat alarm Possible cause of The heat of the power supply of Basic shelf, Expansion shelf 1 or Expansion the malfunction shelf 2 exceeds the limit.
Page 250 5.2 Troubleshooting Guide Fan alarm Error Code 1107 : Basic shelf fan alarm 1108 : Expansion shelf 1 fan alarm 1109 : Expansion shelf 2 fan alarm Possible cause of The fan of Basic shelf, Expansion shelf 1 or Expansion shelf 2 is out of order. the malfunction Countermeasures Is the fan operating?
Page 251 5.2 Troubleshooting Guide Calendar IC Stop Error Code 1110 : Calendar IC R/W stop 1111 : Calendar IC stop Possible cause of Count up of the calendar IC is stopped. the malfunction Calendar IC of the CPU card failure Countermeasures Confirm the time displayed on the Is the displayed time correct? Is the time counting up?
Page 252 5.2 Troubleshooting Guide CPU RAM backup battery down Error Code 1112 Possible cause of Defective rechargeable lithium battery on the CPU card the malfunction Defective CPU card Countermeasures After replacing lithium battery, turn on the POWER switch. Is there a new related error mes- sage in the Error Log? Replace the CPU card.
Page 253 5.2 Troubleshooting Guide Basic shelf AC power down Error Code 1200 Possible cause of AC power cord is unplugged the malfunction Power Failure Malfunction of the Power Supply Unit of the Basic Shelf or Power Supply System (Backboard, CPU card) failure of the Shelf Countermeasures Did the above item 1) or 2) occur at the recorded time of the Error...
Page 254 5.2 Troubleshooting Guide Expansion shelf AC power down Error Code 1201 : Expansion shelf 1 AC power down 1202 : Expansion shelf 2 AC power down Possible cause of Power failure. the malfunction Power Supply Unit malfunction of the Expansion Shelf n(n=1 or 2), or trouble with the Power Supply System(Backboard, CPU card) of the shelf Countermeasures Did the above item 1) occur at the...
Page 255 5.2 Troubleshooting Guide Device not connect for SMDR Error Code 1203 : SMDR disconnect Possible cause of RS-232C cable is not connected. the malfunction RS-232C cable is defective. Printer is turned off. (including out of paper) Countermeasures Do you use SMDR? Assign SMDR Connection to "No"...
Page 256 5.2 Troubleshooting Guide Echo back error Error Code 1300 wxx w = 1 to 3 : Shelf number xx = 01 to 14 : Slot number Possible cause of Defective FIFO (First In First Out) trouble with a card. the malfunction Input/Output trouble (CPU card, Shelf).
Page 257 5.2 Troubleshooting Guide LPR ROM checksum error Error Code 1301 wxx w = 1 to 3 : Shelf number xx = 01 to 14 : Slot number Possible cause of LPR ROM checksum error. the malfunction Countermeasures Replace the ROM of faulty LPR card.
Page 258 5.2 Troubleshooting Guide LPR RAM failure Error Code 1302 wxx w = 1 to 3 : Shelf number xx = 01 to 14 : Slot number Possible cause of LPR RAM failure the malfunction Countermeasures Replace the faulty LPR card. Note None Troubleshooting...
Page 259 5.2 Troubleshooting Guide Card disconnect Error Code 1303 wxx w = 1 to 3 : Shelf number xx = 01 to 14 : Slot number Possible cause of Card connection error the malfunction Defective CPU card Countermeasures After confirming the TSW card con- nection, press the RESETbutton.
Page 260 5.2 Troubleshooting Guide Modem failure (RMT/ERMT card) Error Code 1304 wxxy w= 1 to 3 : Shelf number xx= 01 to 14 : Slot number y= Error type Possible cause of Modem failure the malfunction Countermeasures Replace the card. Note None Troubleshooting...
Page 261 5.2 Troubleshooting Guide LPR memory checksum error Error Code 1306 wxx w = 1 to 3 : Shelf number xx = 01 to 14 : Slot number Possible cause of Defective LPR RAM the malfunction Countermeasures Check the status of the related card. (In-Service) Faulty Enter INS (In-Service) command...
Page 262 5.2 Troubleshooting Guide LPR runaway Error Code 1307 wxx w = 1 to 3 : Shelf number xx = 01 to 14 : Slot number Possible cause of LPR is reset the malfunction Countermeasures Check the status of the related card. (In-Service) Faulty Enter INS (In-Service) command...
Page 263 5.2 Troubleshooting Guide Card start up error Error Code 1308 : Card start up error (Reset Notice) 1309 : Card start up error (Sync Ans) 1310 : Card start up error (Card kind) 1311 : Card start up error (Down load) 1312 : Card start up error (System Start) Possible cause of The PBX received starting up error from the card.
Page 264 5.2 Troubleshooting Guide DISA OGM CPU runaway Error Code 1313 wxx w = 1 to 3 : Shelf number xx = 01 to 14 : Slot number Possible cause of Runaway of the OGM (CPU) of the DISA card the malfunction Countermeasures Is it possible to play the OGM through the telephone of the Operator or Manager?
Page 265 5.2 Troubleshooting Guide DISA OGM Lost Error Code 1314 wxx w = 1 to 3 : Shelf number xx = 01 to 14 : Slot number Possible cause of Power failure or power-off for long duration (6 to 7 days). the malfunction Defective backup battery for DISA card.
Page 266 5.2 Troubleshooting Guide OPX power down Error Code 1316 wxx 1317 wxx w = 1 to 3 : Shelf number xx = 01 to 14 : Slot number Possible cause of Power-off of external OPX Unit or bell. the malfunction Defective OPX card.
Page 267 Confirm that the setting of “Frame Sequence” and “Line Coding” are matched with that of the leased lines. If not, change the setting of your KX-TD500 and CUS. Then check the clock mode. Check the cabling between “T-1 and CSU” and “CSU and NIU”.
Page 268 5.2 Troubleshooting Guide Digital trunk failure (RAI signal reception) Error Code 1319 wxx w = 1 to 3 : Shelf number xx = 01 to 14 : Slot number Possible cause of T-1 card (physical number wxx) received the RAl (Remote Alarm Indication) the malfunction signal sent from the Central Office.
Page 269 Confirm that the setting of "Frame Sequence" and "Line Coding" are matched with that of the leased lines. If not, change the setting of your KX-TD500 and CUS. Then check the clock mode. Check the cabling between “T-1 and CSU” and “CSU and NIU”.
Page 270 Confirm that the setting of "Frame Sequence" and "Line Coding" are matched with that of the leased lines. If not, change the setting of your KX-TD500 and CUS. Then check the clock mode. Check the cabling between “T-1 and CSU” and “CSU and NIU”.

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Panasonic KX-TD500 Installation Manual

1 System Outline

2 Installation

3 Maintenance Console Guide

4 Utility

5 Troubleshooting

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