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Canon imageRUNNER 1750i Facsimile Manual
Canon imageRUNNER 1750i Facsimile Manual

Canon imageRUNNER 1750i Facsimile Manual

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Sending and Facsimile Guide
Sending and Facsimile Guide
Please read this guide before operating this product.
ENG
After you finish reading this guide, store it in a safe place for future reference.

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Summary of Contents for Canon imageRUNNER 1750i

  • Page 1 Sending and Facsimile Guide Sending and Facsimile Guide Please read this guide before operating this product. After you finish reading this guide, store it in a safe place for future reference.
  • Page 2 imageRUNNER 1750i/1740i/1730i Sending and Facsimile Guide...
  • Page 3: Manuals For The Machine

    Manuals for the Machine The manuals for this machine are organized as shown below. Please refer to them for detailed information. Some manuals may not be needed for certain system configurations and products purchased. Guides with this symbol are PDF manuals included on the Guides with this symbol are printed manuals.
  • Page 4: Chapter 10 Appendix

    Appendix Includes the specifications, glossary, and index. Considerable effort has been made to ensure that this manual is free of inaccuracies and omissions. However, as we are constantly improving our products, if you need an exact specification, please contact Canon.
  • Page 5: Table Of Contents

    Contents Preface ............viii How to Use This Manual .
  • Page 6 Advanced Sending Methods........2-35 Authenticating Users Before Sending Documents (Authorized Send).
  • Page 7 LDAP Server ........... .4-54 Specifying Addresses via an LDAP Server .
  • Page 8 Color TX Scan Settings ......... 7-18 Specifying What to Display on the Screen for a Send Operation .
  • Page 9: Preface

    Preface Thank you for purchasing the Canon imageRUNNER 1750i/1740i/1730i. Please read this manual thoroughly before operating the machine to familiarize yourself with its capabilities, and to make the most of its many functions. After reading this manual, store it in a safe place for future reference.
  • Page 10: Illustrations Used In This Manual

    Illustrations Used in This Manual The machine illustrations used in this manual are those of the imageRUNNER 1750i with the following optional equipment attached: Staple Finisher-H1 and Cassette Module-Y1 (triple-tiered). Displays Used in This Manual Screen shots used in this manual may differ from actual displays depending on the machine configuration.
  • Page 11: Abbreviations Used In This Manual

    Abbreviations Used in This Manual In this manual, product names are abbreviated as follows: Microsoft Windows 2000 operating system: Windows 2000 Microsoft Windows 2000 Professional operating Windows 2000 system: Professional Microsoft Windows XP Professional Edition operating Windows XP Professional system: Microsoft Windows XP operating system: Windows XP Microsoft Windows Vista operating system:...
  • Page 12: Legal Notices

    Disclaimers The information in this document is subject to change without notice. CANON INC. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, EITHER EXPRESS OR IMPLIED, EXCEPT AS PROVIDED HEREIN, INCLUDING WITHOUT LIMITATION, THEREOF, WARRANTIES AS TO MARKETABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR USE OR NON-INFRINGEMENT.
  • Page 13: Super G3

    Super G3 Super G3 is a phrase used to describe the new generation of fax machines that use ITU-T V.34 standard 33.6 Kbps* modems. Super G3 High Speed Fax machines allow transmission times of approximately 3 seconds* per page which results in reduced telephone line charges. * Approximately 3 seconds per page fax transmission time based on CCITT/ITU-T No.1 Chart, (JBIG, Standard Mode) at 33.6 Kbps modem speed.
  • Page 14: Introduction To Send And Fax Functions

    Introduction to Send and Fax Functions CHAPTER This chapter describes information you should know before using Send and Fax functions and provides an overview of their main features. Overview of Send and Fax Functions ........1-2 Keys and Functions .
  • Page 15: Overview Of Send And Fax Functions

    Overview of Send and Fax Functions This machine enables you to scan documents and send them via e-mail, I-fax, and fax, or to a file server or USB memory media device. You can also send documents to multiple destinations simultaneously using various sending methods, such as e-mail and I-fax.
  • Page 16: Keys And Functions

    ■ File server Sends scanned documents to a file server. Scanned documents are converted to file formats such as TIFF and are transmitted to the specified file server. ■ USB memory media device Stores scanned documents in a USB memory media device. Scanned documents are converted to file formats such as TIFF and are transmitted directly to the USB memory media device connected to the machine.
  • Page 17 ■ If the Super G3 Fax Board-AJ1 is not attached to the machine ■ If Authorized Send is activated [Send Mail To Self] and [Send File To Self] appear when you press [New Address]. You can press [Send Mail To Self] and [Send File To Self] to specify your e-mail address and your computer folder as the destination.
  • Page 18: Basic Sending Methods

    The names and functions of the keys on the top screen (Send) are described below. Displays the current scan settings. Displays a list of destinations. ➞ See Chapter 3, “Specifying the Scan Settings.” Press to configure the scan settings for the document you are sending. You can set the document type (color or black &...
  • Page 19 ➞ See “Using the Address Book,” on p. 4-24. Press to select a destination from the Address Book, or to search for a destination registered in the Address Book. ➞ See “Specifying Addresses via an LDAP Server,” on p. 4-55. Press to search for addresses stored on LDAP (Lightweight Directory Access Protocol) servers on the network and use them as recipients for send jobs.
  • Page 20: Before Using Send And Fax Functions

    Page Number 31/12 2009 10:50 Atlanta office Sender Information FAX 0123XXXXXX CANON 0001/0001 • Date and Time - The date and time of the transmission are recorded. (See Chapter 3, “Configuring the Machine’s Basic Settings,” in the Reference Guide.) • I-Fax Address or Fax Number - Your machine’s I-fax address or fax number is recorded.
  • Page 21: Selecting The Type Of Telephone Line

    • Destination Name - If you use the Address Book to specify the destination when you send I-fax documents, the register name is recorded. (See “Registering the Address Book,” on p. 4-3.) • Page Number - The current page number out of the total number of pages of the original is recorded. IMPORTANT •...
  • Page 22 Press [Communications Settings]. Press [User Settings] under <Fax Settings>. Press [Tel Line Type]. Before Using Send and Fax Functions...
  • Page 23: Registering Your Machine's Fax Number

    Select the type of telephone line ➞ press [OK]. If you do not know the telephone line type, call your telephone service provider for details. Press (Reset) to return to the top screen. Registering Your Machine’s Fax Number You must store your machine’s fax number. This number is printed on the top of every document you send to the recipient.
  • Page 24: Registering The Unit Name

    Enter the unit’s telephone number (up to 20 digits) using (numeric keys) ➞ press [OK]. In this step the following keys are also available as necessary. [Space]: Press to insert a space between numbers. [+]: Press to insert a “+” sign between the country code and fax number.
  • Page 25 NOTE • You can register only one unit name. • If User ID Management is set to ‘On’ and Authorized Send is not activated when you send e-mails or I-faxes, the user name and the e-mail address of the login user are used as the sender information, instead of the unit name.
  • Page 26 Press [Unit Name]. Enter the unit name (up to 24 characters) using the on-screen keyboard ➞ press [OK]. IMPORTANT If the Language Switch setting is set to ‘On’, some characters are restricted and cannot be entered. To enter all characters, set the Language Switch setting to ‘Off’.
  • Page 27 1-14 Before Using Send and Fax Functions...
  • Page 28: Sending Documents

    Sending Documents CHAPTER This chapter describes the procedure for sending documents, as well as some additional transmission features. Basic Sending Methods ..........2-2 Sending an E-Mail Message .
  • Page 29: Basic Sending Methods

    Basic Sending Methods This section describes the basic procedures for sending documents via e-mail, I-fax, and fax, or to a file server or USB memory media device. IMPORTANT If the Language Switch setting is set to ‘On’, some characters are restricted and cannot be entered.
  • Page 30 Press [New Address] ➞ [E-mail]. NOTE If E-mail Send is set to ‘Do not allow’ or ‘Only allow sending to own address’, [E-mail] is not displayed. (See Chapter 4, “Customizing Settings,” in the Remote UI Guide.) Enter the e-mail address (up to 120 characters) using the on-screen keyboard.
  • Page 31 ● If you want to check or change the specified destination: ❑ Press [Details]. ❑ Check or change the destination’s information ➞ press [OK]. The display returns to the top screen. ● If you want to delete the specified destination: ❑...
  • Page 32 Press [Scan Settings] to specify the scan settings you require. For more information, see Chapter 3, “Specifying the Scan Settings.” Press [Send Settings]. Specify the send settings you require ➞ press [Done]. Press [ ] or [ ] to scroll to the desired setting if it is not displayed.
  • Page 33 [Message]: Sets the message body text. You can enter up to 140 characters for the message. A hard return is counted as one character. [Reply-to]: Sets the reply-to address. When you press [Reply-to], e-mail addresses stored in the Address Book appear. Select one address from the Address Book as the reply-to address.
  • Page 34: Sending An I-Fax

    Press (Start) to start scanning your originals. To cancel scanning, press [Cancel] or (Stop). If the original is placed on the platen glass, follow the instructions that appear on the touch panel display ➞ press (Start) once for each original. When scanning is complete, press [Done].
  • Page 35 (SEND) ➞ place your originals. Press NOTE • For instructions on how to place your originals, see Chapter 2, “Basic Operations,” in the Reference Guide. • If <Enter your User Name and password and specify the login destination.> appears, follow the instructions in “Logging in to Authorized Send,” on p. 2-36. •...
  • Page 36 Press [OK]. The specified destination appears on the top screen. ● If you want to check or change the specified destination: ❑ Press [Details] ➞ check or change the destination’s information ➞ press [OK]. For help, see step 4 in “Sending an E-Mail Message,” on p. 2-2. ●...
  • Page 37 Specify the send settings you require ➞ press [Done]. Press [ ] or [ ] to scroll to the desired setting if it is not displayed. The settings listed below can be specified to suit your needs. Documents can be sent to the specified destination regardless of whether any of these settings specified.
  • Page 38: Sending A Document To A File Server

    - If you set <Add user name to Send Document Name> in User ID Management to ‘On’: The user ID entered when you log in to the machine comes first as the file name prefix. Example: user ID_date and time_0001.tif - If you specify the Document Name setting and set <Add user name to Send Document Name>...
  • Page 39 (SEND) ➞ place your originals. Press NOTE • For instructions on how to place your originals, see Chapter 2, “Basic Operations,” in the Reference Guide. • If <Enter your User Name and password and specify the login destination.> appears, follow the instructions in “Logging in to Authorized Send,” on p. 2-36. •...
  • Page 40 Protocol System Requirements Application Sun Solaris 2.6 or later, Mac OS X, or Red Hat Linux 7.2 Windows 2000 Server Internet Information Services 5.0 Windows XP Professional Internet Information Services 5.1 Windows Server 2003 Internet Information Services 6.0 Windows Vista/Server 2008 Internet Information Services 7.0 Windows 7/Server 2008 R2 Internet Information Services 7.5...
  • Page 41 ● If you use the on-screen keyboard: ❑ Press [Host Name]. A host name is a name assigned to a host computer that provides services on the Internet. A specific host name is assigned to each host computer to specify it on the Internet. In this entry box, enter the name of the file server on the network as the destination of the send job.
  • Page 42 ❑ Press [User]. ❑ Enter the user name (up to 24 characters) using the on-screen keyboard ➞ press [OK]. ❑ Press [Password]. ❑ Enter a password (up to 24 characters or 14 characters when [Windows (SMB)] is selected as the server protocol) using the on-screen keyboard ➞...
  • Page 43 Send function of the machine enables you to manage digitized paper documents and computer data on the network. For more information on the iW Document Manager, see the appropriate iW Gateway documentation. * a document management system provided by Canon ● If you use the Browse key: ❑...
  • Page 44 ❑ Select the desired file server ➞ press [Down] or [OK]. If you want to send scanned documents in a specific folder in the selected file server, press [Down] ➞ select the desired folder ➞ press [OK]. If not, press [OK]. NOTE •...
  • Page 45 Press [Scan Settings] to specify the scan settings you require. For more information, see Chapter 3, “Specifying the Scan Settings.” Press [Send Settings]. Specify the send settings you require ➞ press [Done]. The settings listed below can be specified to suit your needs. Documents can be sent to the specified destination regardless of whether any of these settings specified.
  • Page 46 [Message]: Sets the message body text. You can enter up to 140 characters for the message. A hard return is counted as one character. When you are sending documents to a file server, the characters entered in [Message] is sent as a text file. However, if you do not enter characters in [Message], only the image file is sent to the server without a text file.
  • Page 47: Sending A Document To A Usb Memory Media Device

    IMPORTANT • The machine automatically detects the size of the original when scanning it. For the size of the original the machine can detect, see Chapter 2, “Basic Operations,” in the Reference Guide. • If the machine cannot detect the size of the original correctly, the Original Size screen (Start).
  • Page 48 (SEND) ➞ place your originals. Press IMPORTANT You can only send one page at a time when you place your original on the platen glass. If you want to send a document of two or more pages, place your originals into the feeder.
  • Page 49 Press [New Address] ➞ [Memory Media]. NOTE [Memory Media] is displayed only if Use Scan to Memory Media in Memory Media Settings is set to ‘On’. (See Chapter 4, “Setting the Send Function,” in the System Settings Guide.) Select the desired memory media device ➞...
  • Page 50 Specify the send settings you require ➞ press [Done]. The setting listed below can be specified to suit your needs. Documents can be sent to the specified destination regardless of whether this setting specified. [Document Name]: Sets the name of the document that you want to send.You can enter up to 24 characters for the document name.
  • Page 51: Sending A Fax

    Press (Start) to start scanning your originals. To cancel scanning, press [Cancel] or (Stop). The scanned data is sent to the specified destination when scanning is complete. IMPORTANT • The machine automatically detects the size of the original when scanning it. For the size of the original the machine can detect, see Chapter 2, “Basic Operations,”...
  • Page 52 NOTE • The memory can hold a total of approximately 1,000 pages for sent and received documents. • If the memory becomes full, delete unwanted received documents using the System Monitor screen. (See Chapter 6, “Checking/Changing the Status of Documents in Memory.”) (SEND) ➞...
  • Page 53 In this step, the keys listed below are also available as needed. [Pause]: Press to insert a pause of several seconds in the fax number you are dialing. If you insert a pause within the fax number, the letter <p> is displayed between the numbers. If you insert a pause at the end of the fax number, the letter <P>...
  • Page 54 ● If you want to check or change the specified destination: ❑ Press [Details] ➞ check or change the destination’s information ➞ press [OK]. For help, see step 4 in “Sending an E-Mail Message,” on p. 2-2. ● If you want to delete the specified destination: ❑...
  • Page 55: Direct Sending

    • If the machine cannot detect the size of the original correctly, the Original Size screen (Start). Specify the size of the original manually ➞ press appears when you press [OK]. If there are no sizes on the screen matching the size of the original, select the size whose width (Y) matched the width of the original.
  • Page 56 Press [New Address] ➞ [Fax]. NOTE If Fax Send is set to ‘Do not allow’, [Fax] is not displayed. (See Chapter 4, “Customizing Settings,” in the Remote UI Guide.) Enter the fax number (up to 120 characters) using (numeric keys). In this step, the keys listed below are also available as needed.
  • Page 57 • The pause time differs in length, depending on whether it is entered in the middle or at the end of a fax number. - The pause time entered in the middle of a fax number (lower-case p) is set to four seconds long by default.
  • Page 58: Manual Sending

    Press [Scan Settings] to specify the scan settings you require. For more information, see Chapter 3, “Specifying the Scan Settings.” Press (Start) to start scanning your originals. To cancel scanning, press [Cancel] or (Stop). The scanned data is sent to the specified destination when scanning is complete. After the fax is sent, the Direct Sending mode is canceled automatically.
  • Page 59 (SEND) ➞ place your originals. Press IMPORTANT You can only send one page at a time when you place your original on the platen glass. If you want to send a document of two or more pages, place your originals into the feeder.
  • Page 60: For More Information, See Chapter

    Press [Scan Settings] to specify the scan settings you require. For more information, see Chapter 3, “Specifying the Scan Settings.” Enter the fax number (up to 120 characters) using (numeric keys). If the number is registered in the one-touch buttons, you can also press [One-touch Buttons] to specify the number.
  • Page 61 IMPORTANT • The machine automatically detects the size of the original when scanning it. For the size of the original the machine can detect, see Chapter 2, “Basic Operations,” in the Reference Guide. • If the machine cannot detect the size of the original correctly, the Original Size screen (Start).
  • Page 62: Advanced Sending Methods

    Advanced Sending Methods This section describes some additional features for sending documents. Authenticating Users Before Sending Documents (Authorized Send) If your network uses directory services such as Active Directory, we recommend that you use also Authorized Send. Authorized Send is an authentication feature that enables you to prevent unauthorized users from sending documents from the machine.
  • Page 63: Logging In To Authorized Send

    ■ What you can do with Authorized Send In addition to authenticating users, Authorized Send enables you to do the following: • Carry over the login information (both user name and password, or user name only) from Authorized Send to other authentication systems such as SMTP authentication •...
  • Page 64 Press [User]. Enter your user name (up to 24 characters) using the on-screen keyboard ➞ press [OK]. NOTE For instructions on how to enter characters, see Chapter 2, “Basic Operations,” in the Reference Guide. Press [Password]. 2-37 Advanced Sending Methods...
  • Page 65 Enter your password (up to 24 characters) using the on-screen keyboard ➞ press [OK]. Select the server name you want to log in to from the Server drop-down list ➞ press [Log In]. If you are successfully authenticated, the top screen (Send) appears. Specify the destination, scan settings, send settings, and press (Start) to send documents.
  • Page 66: Sending Documents To Your E-Mail Address Using Authorized Send

    IMPORTANT • If [Display confirm screen when logged out] is selected on the Send Function Authentication Settings page, the following screen may appear when you are logged out. (See Chapter 4, “Customizing Settings,” in the Remote UI Guide.) Press [Send] to log out of Authorized Send only or [Device] to log out of other security features such as Department ID Management simultaneously.
  • Page 67: Sending Documents To Your Folder Using Authorized Send

    Press [New Address]. Press [Send Mail To Self]. Your e-mail address appears on the top screen. Specify the scan settings, send settings, and press (Start) to send documents. NOTE • For the basic procedures for sending documents, see “Basic Sending Methods,” on p.
  • Page 68 IMPORTANT • To specify your folder as destination, make sure of the following: - [Allow] or [Only allow sending to own address or specified folder] in [File Send] is selected. (See Chapter 4, “Customizing Settings,” in the Remote UI Guide.) - Your home directory attribute is registered on an authentication server.
  • Page 69: Switching Temporarily To Tone Dialing

    Specify the scan settings, send settings, and press (Start) to send documents. NOTE For the basic procedures for sending documents, see “Basic Sending Methods,” on p. 2-2. Switching Temporarily to Tone Dialing Many fax information services for banks, airline reservations, hotel reservations, etc., require tone dialing for their services.
  • Page 70 Enter the number of the information service using (numeric keys). If the number is registered in the one-touch buttons, you can also press [One-touch Buttons] to specify the number. (See “Using the One-Touch Buttons,” on p. 4-35.) In this step, the key listed below is also available as needed. [R]: Press to use the R-key.
  • Page 71: Specifying The Time To Start Sending (Delayed Send)

    Press [RX Start] if you require a faxed copy of the information. If you do not require a faxed copy of the information, press [End]. Specifying the Time to Start Sending (Delayed Send) The Delayed Send mode enables you to store a send job in memory, and have it sent at a later time.
  • Page 72 • If multiple send jobs reach their delayed send time simultaneously, documents are sent in the following order: Jobs Set to Be Sent at 20:00 Job No. Job No. Job No. 0001 0002 0003 A B C Three Destinations Destination Destinations Sending Order of Each Destination 20:00...
  • Page 73 Press [Send Settings]. Press [Delayed Send]. Enter the send time using (numeric keys) ➞ press [OK]. Enter all four digits of the time (including zeros), using 24-hour notation. Examples: ➞ 0905 9:05 a.m. ➞ 1618 4:18 p.m. If you set a time earlier than the current time, the document will be sent at that time on the next day.
  • Page 74: Sending Documents To More Than One Destination

    NOTE If you make a mistake when entering the send time, press (Clear) to clear your entry ➞ enter another four digit number. Press [Done]. NOTE To cancel the Delayed Send mode, press [Delayed Send] ➞ [Cancel]. Press (Start) to start scanning your originals. To cancel scanning, press [Cancel] or (Stop).
  • Page 75 • When Restrict Sequential Broadcast in Restrict the Send Function is set to ‘Prohibit Broadcast’, you cannot send documents to multiple destinations if these destinations contain a fax address. (See Chapter 4, “Setting the Send Function,” in the System Settings Guide.) •...
  • Page 76 NOTE • To cancel a selected destination, select the destination again to clear the check mark. • For instructions on how to use the Address Book, see “Using the Address Book,” on p. 4-24. • The destinations you can specify may vary depending on the settings under <Send Restriction Settings>.
  • Page 77 Press [Scan Settings] to specify the scan settings you require. For more information, see Chapter 3, “Specifying the Scan Settings.” Press [Send Settings] to specify the send settings you require ➞ press [Done]. For more information, see “Basic Sending Methods,” on p. 2-2. Press (Start) to start scanning your originals.
  • Page 78: Calling From An Extension

    Calling from an Extension When calling an outside line from an extension, the outside line access number (such as 0) is normally dialed before the destination fax number. Likewise, when the machine is connected to an extension, the outside line access number needs to be entered before fax numbers.
  • Page 79 Press [Pause]. NOTE • The pause time differs in length, depending on whether it is entered in the middle or at the end of a fax number. - The pause time entered in the middle of a fax number (lower-case p) is set to four seconds long by default.
  • Page 80: Dialing An Overseas Number

    ● If you want to check or change the specified destination: ❑ Press [Details] ➞ check or change the destination’s information ➞ press [OK]. For help, see step 4 in “Sending an E-Mail Message,” on p. 2-2. ● If you want to delete the specified destination: ❑...
  • Page 81 (SEND) ➞ place your originals. Press NOTE For instructions on how to place your originals, see Chapter 2, “Basic Operations,” in the Reference Guide. Press [New Address] ➞ [Fax]. NOTE If Fax Send is set to ‘Do not allow’, [Fax] is not displayed. (See Chapter 4, “Customizing Settings,”...
  • Page 82 NOTE • The pause time differs in length, depending on whether it is entered in the middle or at the end of a fax number. - The pause time entered in the middle of a fax number (lower-case p) is set to four seconds long by default.
  • Page 83 Press [OK]. The specified destination appears on the top screen. ● If you want to check or change the specified destination: ❑ Press [Details] ➞ check or change the destination’s information ➞ press [OK]. For help, see step 4 in “Sending an E-Mail Message,” on p. 2-2. ●...
  • Page 84: Canceling Sending Documents

    Canceling Sending Documents Follow the procedure below to cancel a transmission in progress. Press (Stop) during transmission. The TX Job Status screen appears. NOTE • If the Device screen appears, press [RX/TX]. • You can also display the TX Job Status screen by pressing [System Monitor] ➞ [RX/ TX].
  • Page 85 2-58 Canceling Sending Documents...
  • Page 86: Specifying The Scan Settings

    Specifying the Scan Settings CHAPTER This chapter describes the scanning features. Specifying the Color Mode and Resolution........3-2 Specifying the Document Size .
  • Page 87: Specifying The Color Mode And Resolution

    Specifying the Color Mode and Resolution You can specify the color mode and resolution of scanned originals for sending. The color mode setting enables you to select whether to scan originals in black-and-white or color. The resolution setting enables you to send documents with fine text and images clearly by changing resolution from low to high.
  • Page 88 ● If you want to specify the color mode and resolution separately: ❑ Press [Scan Settings] ➞ select [Option]. ❑ Select the desired color mode. Always scans in color regardless of whether the original is in color or [Color]: black-and-white. Always scans in black-and-white regardless of whether the original is [B&W]: in color or black-and-white.
  • Page 89 ❑ Press the Resolution drop-down list ➞ select the desired resolution. If you want to use less memory and make the sending time shorter, select a low resolution. IMPORTANT • If you select [Color] as the color mode, you can select [100 × 100 dpi], [150 × 150 dpi], [200 ×...
  • Page 90 Press (Start) to start scanning your originals. To cancel scanning, press [Cancel] or (Stop). If the original is placed on the platen glass, follow the instructions that appear on the touch panel display ➞ press (Start) once for each original. When scanning is complete, press [Done].
  • Page 91: Specifying The Document Size

    Specifying the Document Size You can manually specify the document size when the machine cannot detect the paper size automatically, such as when scanning transparencies. IMPORTANT • The machine cannot automatically detect the size of the originals listed below. Specify the size of these documents manually.
  • Page 92 Press [Scan Settings] ➞ select [Option]. Press [Document Size]. Select the document size ➞ press [Done]. Specifying the Document Size...
  • Page 93 IMPORTANT If you are sending faxes and there are no sizes on the screen matching the size of the original, select the size whose width (Y) matched the width of the original. Even if the length (X) of the size selected on the screen is shorter than that of the original, the machine scans all the contents of the original (original of up to 630 mm in length) for sending.
  • Page 94: Adjusting The Density And Image Quality

    Adjusting the Density and Image Quality You can adjust the density and image quality of scanned originals for sending. The density setting enables you to adjust the lightness/darkness of scanned originals for sending. The image quality setting enables you to improve the image quality of scanned originals for sending, simply by selecting the original type ([Text], [Text/ Photo], or [Photo]) that closely matches your originals.
  • Page 95 ● If you want to adjust the scan density manually: ❑ Press [Light] to move the indicator to the left to make the density lighter, or press [Dark] to move it to the right to make the density darker. ● If you want to adjust the scan density automatically: ❑...
  • Page 96 [Photo]: This mode is best suited for scanning photos printed on photographic paper, or photo originals containing halftones (e.g., printed photos). IMPORTANT • Combinations of these three modes ([Text], [Text/Photo], and [Photo]) cannot be selected at the same time. If you select one of these modes, the previously set mode is canceled.
  • Page 97 Press [OK]. NOTE To cancel the specified settings, press [Cancel] on the Scan Settings screen or press (Reset). Press (Start) to start scanning your originals. To cancel scanning, press [Cancel] or (Stop). If the original is placed on the platen glass, follow the instructions that appear on the touch panel display ➞...
  • Page 98: Specify The Destination

    Scanning Two-Sided Originals You can set the machine to automatically turn over two-sided originals placed in the feeder, so that each side is scanned separately. (SEND) ➞ place your originals into the feeder Press ➞ specify the destination. NOTE • For instructions on how to place your originals, see Chapter 2, “Basic Operations,” in the Reference Guide.
  • Page 99 Select the type of original ➞ press [OK]. [Book Type]: The front and back sides of the original have the same top-bottom orientation. [Calendar Type]: The front and back sides of the original have opposite top-bottom orientations. Press [OK]. NOTE To cancel the specified settings, press [Cancel] on the Scan Settings screen or press...
  • Page 100: Adjusting The Density Of Background Color

    Adjusting the Density of Background Color This mode enables you to adjust the density of the background color when scanning color originals. You can adjust red, green, and blue separately. IMPORTANT The setting for [Adjust Background] is invalid when all of the conditions below are met. - [100 ×...
  • Page 101 Press [-] or [+] to specify the amount of each color that you want to adjust ➞ press [OK]. You can adjust the density of each color by pressing [-] or [+]. Press [-] to make the color lighter, or press [+] to make the color darker.
  • Page 102: Specifying The File Format

    Specifying the File Format The machine offers a variety of file formats you can select from when scanning originals. Scanned originals are converted to the specified file format and are sent via e-mail or to a file server or USB memory media device. (SEND) ➞...
  • Page 103 <B&W> The following file formats are available when you scan originals in black-and-white: [TIFF]: Sends the file in the TIFF format. [PDF]: Sends the file in the PDF format. [PDF (OCR)]: Enables you to perform OCR (Optical Character Recognition) on a scanned original to create a PDF with searchable text.
  • Page 104 ● If you want to separate multiple images and send them as separate files, each of which consists of only one page: ❑ Press [Divide into Pages]. If you want to send multiple images as a single file without dividing them, do not press [Divide into Pages].
  • Page 105 3-20 Specifying the File Format...
  • Page 106: Specifying Destinations Easily And Quickly

    Specifying Destinations Easily and Quickly CHAPTER This chapter describes useful methods for specifying destinations when you send documents. Overview of Methods for Specifying Destinations....... 4-2 Address Book .
  • Page 107: Overview Of Methods For Specifying Destinations

    Overview of Methods for Specifying Destinations This machine provides you with various ways to specify destinations, besides using (numeric keys) to enter a destination’s address each time you send documents. This section provides an overview of methods that make it easier to specify destinations.
  • Page 108: Address Book

    Address Book The Address Book is a feature used for storing addresses for the e-mail, I-fax, file server, fax, and group address functions. The group address feature enables you to create a group of up to 499 stored destinations as a single destination. This feature is useful when you want to send the same document to multiple destinations at one time.
  • Page 109 ● If you want to access from the Additional Functions screen: ❑ (Additional Functions) ➞ Press [Address Book Settings]. If a password has been set for the Address Book, enter the password using (numeric keys) ➞ press [OK]. (See Chapter 4, “Setting the Send Function,”...
  • Page 110 ❑ Press ❑ Press [Register New Address]. Press [Register New Add]. Press [E-mail]. Address Book...
  • Page 111 Enter the e-mail address (up to 120 characters) using the on-screen keyboard ➞ press [Next]. NOTE For instructions on how to enter characters, see Chapter 2, “Basic Operations,” in the Reference Guide. Enter the register name (up to 16 characters) using the on-screen keyboard ➞...
  • Page 112: I-Fax Addresses

    The e-mail address and register name you specified appear on the Register Address screen as follows: Press (Reset) to return to the top screen. I-Fax Addresses The following describes how to register I-fax addresses in the Address Book. Display the Register Address screen ➞ press [Register New Add]. For help, see steps 1 and 2 in “E-Mail Addresses,”...
  • Page 113 Enter the I-fax address (up to 120 characters) using the on-screen keyboard ➞ press [Next]. NOTE For instructions on how to enter characters, see Chapter 2, “Basic Operations,” in the Reference Guide. Enter the register name (up to 16 characters) using the on-screen keyboard ➞...
  • Page 114: File Server Addresses

    The I-fax address and register name you specified appear on the Register Address screen as follows: Press (Reset) to return to the top screen. File Server Addresses The following describes how to register file server addresses in the Address Book. Display the Register Address screen ➞...
  • Page 115 Press the Protocol drop-down list ➞ select the desired server protocol. The following server protocols are available. The table below shows the system requirements for the server that is compatible with IPv4. Protocol System Requirements Application Sun Solaris 2.6 or later, Mac OS X, or Red Hat Linux 7.2 Windows 2000 Server Internet Information Services 5.0...
  • Page 116 ● If you use the on-screen keyboard: ❑ Press [Host Name]. A host name is a name assigned to a host computer that provides services on the Internet. A specific host name is assigned to each host computer to specify it on the Internet. In this entry box, enter the name of the file server on the network as the destination of the send job.
  • Page 117 ❑ Press [User]. ❑ Enter the user name (up to 24 characters) using the on-screen keyboard ➞ press [OK]. ❑ Press [Password]. ❑ Enter a password (up to 24 characters or 14 characters when [Windows (SMB)] is selected as the server protocol) using the on-screen keyboard ➞...
  • Page 118 Send function of the machine enables you to manage digitized paper documents and computer data on the network. For more information on the iW Document Manager, see the appropriate iW Gateway documentation. * a document management system provided by Canon ● If you use the Browse key: ❑...
  • Page 119 ❑ Select the desired file server ➞ press [Down] or [OK]. If you want to send scanned documents in a specific folder in the selected file server, press [Down] ➞ select the desired folder ➞ press [OK]. If not, press [OK]. NOTE •...
  • Page 120: Fax Numbers

    Press [Done]. The display returns to the Register Address screen. The file server address and register name you specified appear on the Register Address screen as follows: Press (Reset) to return to the top screen. Fax Numbers The following describes how to register fax numbers in the Address Book. Display the Register Address screen ➞...
  • Page 121 Press [Fax]. Enter the fax number (up to 120 characters) using (numeric keys). [Pause]: Press to insert a pause of several seconds in the fax number you are dialing. If you insert a pause within the fax number, the letter <p>...
  • Page 122 NOTE • For instructions on how to enter characters, see Chapter 2, “Basic Operations,” in the Reference Guide. • The pause time differs in length, depending on whether it is entered in the middle or at the end of a fax number. - The pause time entered in the middle of a fax number (lower-case p) is set to four seconds long by default.
  • Page 123 ● If you want to specify [Sending Speed]: ❑ Press [Sending Speed]. ❑ Select the desired transmission speed ➞ press [OK]. ● If you want to specify [Long Distance]: ❑ Press [Long Distance]. 4-18 Address Book...
  • Page 124 ❑ Select the type of call ➞ press [OK]. ● If you want to specify [ECM TX]: ❑ Press [ECM TX]. ❑ Select [On] or [Off] ➞ press [OK]. 4-19 Address Book...
  • Page 125 Press [OK]. Press [Next]. Enter the register name (up to 16 characters) using the on-screen keyboard ➞ press [OK]. NOTE The first character of the register name is used for sorting the address list when you press keys such as [ABC] and [DEF] on the Address Book screen. For instructions on how to use the Address Book, see “Using the Address Book,”...
  • Page 126: Group Addresses

    Press [Done]. The display returns to the Register Address screen. The fax address and register name you specified appear on the Register Address screen as follows: Press (Reset) to return to the top screen. Group Addresses The following describes how to register group addresses in the Address Book. IMPORTANT If you want to store a group address, the destinations such as e-mail addresses and file server addresses must be stored in the Address Book beforehand.
  • Page 127 Press [Group]. Press [Address Book]. Select all the destinations you want to register in a group address ➞ press [OK]. Press [ ] or [ ] to scroll to the desired destination if it is not displayed. NOTE • To cancel a selected destination, select the destination again to clear the check mark. •...
  • Page 128 Confirm the selected destinations ➞ press [Next]. If you want to delete a destination, select the destination to be deleted ➞ press [Erase]. Enter the register name (up to 16 characters) using the on-screen keyboard ➞ press [OK]. NOTE • For instructions on how to enter characters, see Chapter 2, “Basic Operations,” in the Reference Guide.
  • Page 129: Using The Address Book

    The number of destinations registered in the group address and register name you specified appear on the Register Address screen as follows: Press (Reset) to return to the top screen. Using the Address Book Follow this procedure to specify destinations using the Address Book. (SEND) ➞...
  • Page 130 The following keys on the screen are also available as necessary: Press to restrict the type of destinations displayed in the Address Book list. [All]: Displays all destinations registered in the Address Book. [Group]: Displays the destinations registered as group addresses.
  • Page 131 Press [OK]. The selected destination appears on the top screen. ● If you want to check the selected destination: ❑ Press [Details]. If the selected destination is a group address, select one destination at a time ➞ press [Details]. ❑ Check the destination’s information ➞...
  • Page 132: Editing/Deleting The Registered Information In The Address Book

    ● If you want to delete the selected destination: ❑ Press [Erase]. The selected destination is deleted from the destination list. Specify the scan settings, send settings, and press (Start) to send documents. NOTE • For the basic procedures for sending documents, see “Basic Sending Methods,” on p.
  • Page 133 Select the destination to be changed or deleted. You cannot select multiple destinations at the same time. The following keys on the screen are also available as necessary: Press to restrict the type of destinations displayed in the Address Book list. [All]: Displays all destinations registered in the Address Book.
  • Page 134 Change or delete the registered information of the selected destination. ● If you want to change the registered information: ❑ Press [Edit]. The current settings for the selected destination appear. ❑ Change the registered information ➞ press [OK]. The display returns to the Register Address screen. NOTE For instructions on how to register the Address Book, see “Registering the Address Book,”...
  • Page 135 Press (Reset) to return to the top screen. 4-30 Address Book...
  • Page 136: One-Touch Buttons

    One-Touch Buttons The one-touch button feature is used for storing addresses for the e-mail, I-fax, file server, fax, and group address functions. The group address feature enables you to create a group of up to 499 stored destinations as a single destination. This feature is useful when you want to send the same document to multiple destinations at one time.
  • Page 137 ● If you want to access from the Additional Functions screen: ❑ (Additional Functions) ➞ Press [Address Book Settings]. If a password has been set for the Address Book, enter the password using (numeric keys) ➞ press [OK]. (See Chapter 4, “Setting the Send Function,”...
  • Page 138 ❑ Press ● If you want to access using the Register key on the Address Book screen: ❑ (SEND) ➞ [Address Press Book]. ❑ Press 4-33 One-Touch Buttons...
  • Page 139 ❑ Press [Register One-touch Button]. Select a one-touch button to register ➞ press [Register/Edit]. Press [ ] or [ ] to scroll to the desired one-touch button if it is not displayed. You can also specify the one-touch button’s number by entering the three digit number of the desired one-touch button using (numeric keys).
  • Page 140: Using The One-Touch Buttons

    Enter the one-touch button name (up to 12 characters) ➞ press [OK]. Press [Done]. Press (Reset) to return to the top screen. Using the One-Touch Buttons Follow this procedure to specify destinations using the one-touch buttons. (SEND) ➞ Press [One-touch Buttons]. 4-35 One-Touch Buttons...
  • Page 141 Select the desired one-touch button. Each one-touch button is assigned a three digit number. If you know the one-touch button’s three digit number, enter the number for the desired one-touch button using (numeric keys). Press [ ] or [ ] to scroll to the desired one-touch button if it is not displayed.
  • Page 142: Editing/Deleting The Registered Information In The One-Touch Buttons

    ● If you want to delete the selected destination: ❑ Press [Erase]. For help, see step 3 in “Using the Address Book,” on p. 4-24. Specify the scan settings, send settings, and press (Start) to send documents. NOTE • For the basic procedures for sending documents, see “Basic Sending Methods,” on p.
  • Page 143 NOTE • One-touch buttons that already have destinations stored in them are displayed with a black square (■) in the lower right corner of the button. • If you select a one-touch button that already has destinations stored in it, the destinations are displayed.
  • Page 144 ❑ Press [Yes]. The message <Erased.> appears for approximately two seconds on the touch panel display. The registered information is deleted. Press (Reset) to return to the top screen. 4-39 One-Touch Buttons...
  • Page 145: Favorites Buttons

    Favorites Buttons You can register the frequently used scan settings, send settings, and destinations in a favorites button for future use. This feature is useful if you frequently send documents with the same document settings to the same destination. The following settings can be registered in a favorites button: •...
  • Page 146 (SEND) ➞ Press specify scan settings, send settings, and destinations that you want to register in a favorite button. Display the Register Favorites Button screen. You can access this screen from the Additional Functions screen or by using the Register key (shortcut key to the Register Favorites Button screen) on the Favorites Buttons screen.
  • Page 147 ❑ Press [▼] or [▲] until [Register Favorites Button] appears ➞ press [Register Favorites Button]. ● If you want to access using the Register key on the Favorites Buttons screen: ❑ Press [Favorites Buttons]. ❑ Press 4-42 Favorites Buttons...
  • Page 148 Select a favorites button to register ➞ press [Register/Edit]. Press [ ] or [ ] to scroll to the desired favorites button if it is not displayed. NOTE • Favorites buttons that already have settings stored in them are displayed with a black square (■) in the lower right corner of the button.
  • Page 149 Press [Yes]. The message <Stored in memory.> appears for approximately two seconds on the touch panel display. The stored settings are displayed. Press [Name] to assign a name to the selected favorite button. Two lines can be used for the favorite button name.
  • Page 150: Using The Favorites Buttons

    If necessary, enter the favorite button name (up to 10 characters) for line 2 ➞ press [OK]. Press [Done]. The assigned name appears on the favorite button. Press (Reset) to return to the top screen. Using the Favorites Buttons Follow this procedure to specify destinations using the favorites buttons. (SEND) ➞...
  • Page 151: Editing/Deleting The Registered Information In The Favorites Buttons

    Select the favorites button containing the desired destination ➞ press [Done]. Press [ ] or [ ] to scroll to the desired favorites button if it is not displayed. The registered document settings and destinations are recalled. NOTE • You can manually change the recalled settings and destinations before you send your documents.
  • Page 152 Display the Register Favorites Button screen. You can access this screen from the Additional Functions screen or by using the Register key (shortcut key to the Register Favorites Button screen) on the Favorites Buttons screen. ● If you want to access from the Additional Functions screen: ❑...
  • Page 153 ● If you want to access using the Register key on the Favorites Buttons screen: ❑ (SEND) ➞ Press [Favorites Buttons]. ❑ Press Select the favorites button to be changed or deleted. Press [ ] or [ ] to scroll to the desired favorites button if it is not displayed.
  • Page 154 Change or delete the registered information of the selected favorites button. ● If you want to change the registered information: ❑ Press [Register/Edit]. The current settings for the selected favorites button appear. ❑ Change the registered information ➞ press [Done]. The display returns to the Register Favorites Button screen.
  • Page 155 ❑ Press [Yes]. The message <Erased.> appears for approximately two seconds on the touch panel display. The registered information is deleted. NOTE Favorites button names are not deleted. Press (Reset) to return to the top screen. 4-50 Favorites Buttons...
  • Page 156: Job Recall

    Job Recall You can recall the last three destinations, scan settings, and send settings which have been set, and then send your documents. IMPORTANT • The specified destinations, scan settings, and send settings are stored in memory when: - The control panel power switch is pressed (Start) is pressed (Reset) is pressed - The Auto Clear mode activates...
  • Page 157 NOTE The destinations you can specify may vary depending on the settings under <Send Restriction Settings>. (See Chapter 4, “Customizing Settings,” in the Remote UI Guide.) For example, if E-mail Send is set to ‘Do not allow’ or ‘Only allow sending to own address’, the buttons containing e-mail addresses or I-fax addresses are not displayed.
  • Page 158 • If the settings under <When Sending File to Address Registered in Address Book> are configured to display an authentication screen, the Enter Network Password screen appears when you press (Start) to send documents to a file server. (See Chapter 4, “Customizing Settings,”...
  • Page 159: Ldap Server

    LDAP Server You can specify e-mail addresses and fax numbers by searching the directory listings on the network using LDAP (Lightweight Directory Access Protocol) servers. E-mail addresses and fax numbers obtained via the server can be specified as destinations or stored in the Address Book. IMPORTANT •...
  • Page 160: Specifying Addresses Via An Ldap Server

    Specifying Addresses via an LDAP Server Follow this procedure to specify the destinations via an LDAP server. (SEND) ➞ Press [Network Add. Book]. Press the Server to Search drop-down list ➞ select the desired server to search. Specify the search criteria. NOTE If a destination has both a registered e-mail address and fax number, you can search for it by entering either the e-mail address or the fax number as the search criterion.
  • Page 161 ● To use Simple Search: ❑ Select [Name], [E-mail], or [Fax]. ❑ Enter the name, e-mail address, or fax number ➞ press [OK]. The search criteria boxes that are not filled out, are not searched. To make a more detailed search with multiple search conditions, press [Detailed Search], and follow the directions below.
  • Page 162 Search by organization name. [Org. Unit]: Search by organization unit (e.g., departments in an organization). For example, if cn(common name)=user1, ou(organization unit)=salesdept, o(organization)=canon, c(country)=jp is the distinguished name in the directory, enter [Organization]/[Org. Unit] of the user as follows: [Organization]=canon [Org. Unit]=salesdept NOTE •...
  • Page 163 ❑ Press the search condition drop-down list ➞ select the desired search condition. [contains]: The result must contain the entered name, e-mail address, fax number, organization, or organizational unit. [does not contain]: The result must not contain the entered name, e-mail address, fax number, organization, or organizational unit.
  • Page 164 ❑ Enter the search criterion ➞ press [OK]. ❑ Press [OK]. ❑ To continue adding more search criteria, press [or] or [and] ➞ repeat step 3. [or]: The machine searches and returns a result that matches any of the specified search criteria. [and]: The machine searches and returns a result that matches all of the specified search criteria.
  • Page 165 • If you specify three or more search criteria, you cannot use both [or] and [and] together. • If you press [Simple Search] ➞ [Yes] after specifying search criteria on the Detailed Search screen, the display changes to the Simple Search screen and the specified detailed search criteria are deleted.
  • Page 166: Registering Addresses Obtained Via An Ldap Server

    Select the desired destination from the search results ➞ press [OK]. You can select up to 32 destinations. If you press [Select e-mail for I-Fax], the selected e-mail address can be specified as an I-fax destination. To continue searching, press [Back]. NOTE •...
  • Page 167 Press [Network Add. Book]. Follow steps 2 to 4 in “Specifying Addresses via an LDAP Server,” on p. 4-55 to search destinations. Select the desired destination from the search results. You can select up to 32 destinations. If you want to select the first 32 destinations, press [Select All (Max 32)].
  • Page 168 Press [Next] to register the selected destination. ● If only one destination is selected: ❑ Confirm the address ➞ press [Next]. If necessary, edit the address. (See “Editing/Deleting the Registered Information in the Address Book,” on p. 4-27.) ❑ Enter the register name (up to 16 characters) using the on-screen keyboard ➞...
  • Page 169 ● If multiple destinations are selected: ❑ Confirm the displayed message ➞ press [OK]. Press [Done]. The display returns to the Register Address screen. The address and register name you specified appear on the Register Address screen as follows: Press (Reset) to return to the top screen.
  • Page 170: Registering In The One-Touch Button

    Registering in the One-Touch Button Display the Register One-touch Button screen ➞ press [Register/ Edit]. For help, see steps 1 and 2 in “Registering the One-Touch Buttons,” on p. 4-31. Press [Network Add. Book]. Follow steps 2 to 4 in “Specifying Addresses via an LDAP Server,” on p.
  • Page 171 Press [Next] to register the selected destination. Confirm the address ➞ press [Next]. If necessary, edit the address. (See “Editing/Deleting the Registered Information in the Address Book,” on p. 4-27.) Enter the register name (up to 16 characters) using the on-screen keyboard ➞...
  • Page 172 Enter the one-touch button name (up to 12 characters) ➞ press [OK]. Press [Done]. Press (Reset) to return to the top screen. 4-67 LDAP Server...
  • Page 173 4-68 LDAP Server...
  • Page 174: Receiving Documents

    Receiving Documents CHAPTER This chapter describes the procedure for receiving documents, as well as some additional reception features. Basic Receiving Methods ..........5-2 Receiving Documents Automatically .
  • Page 175: Basic Receiving Methods

    Basic Receiving Methods The types of documents the machine receives are I-fax and fax documents. When these documents are sent to the machine, it receives and prints them automatically. You can also receive I-fax documents manually at any time. This section describes how the machine works when documents are received, and introduces how to receive I-fax documents manually.
  • Page 176 When document reception is complete, the Processing/Data indicator on the control panel maintains a steady green light. This indicates that documents are stored in memory. NOTE • The Processing/Data indicator flashes or maintains a steady green light even when the machine enters the Sleep mode. •...
  • Page 177: Receiving I-Fax Documents Manually

    Receiving I-Fax Documents Manually The machine regularly checks for the arrival of an I-fax. However, you can check for the arrival of an I-fax at any time by performing the procedure below. Press [System Monitor]. Press [RX/TX]. Select [RX Job Report]. Basic Receiving Methods...
  • Page 178 Press [Check RX I-Fax Job]. The machine accesses your mail server for checking for I-fax documents. NOTE To be able to use [Check RX I-Fax Job], you must first set the POP (Post Office Protocol) settings in E-mail/I-Fax so that you can receive documents using POP. (See Chapter 3, “Setting up the Machine for Your Network Environment,”...
  • Page 179: Advanced Receiving Methods

    Advanced Receiving Methods This section provides an overview of some additional features for receiving documents. Forwarding Received Documents This machine enables you to automatically forward received I-fax/fax documents to any desired destination. If a received document matches the specified forwarding conditions, it is forwarded to the specified destination.
  • Page 180: Receiving Documents In Memory Without Printing Out (Memory Lock)

    Receiving Documents in Memory without Printing Out (Memory Lock) Normally a document is printed as soon as you receive it. However, there may be occasions when you want the machine to store all documents in memory until you are ready to print them. Locking the machine to receive and store all documents in memory is called Memory Lock.
  • Page 181: Canceling Receiving Fax Documents

    Canceling Receiving Fax Documents Follow the procedure below to cancel a fax reception in progress. Visually check the Processing/Data indicator to confirm documents are being received. When documents are being received, the Processing/Data indicator flashes a green light. Press [System Monitor] during reception.
  • Page 182 Press [RX Job Status]. Select the job you want to cancel ➞ press [Cancel]. Press [Yes]. An alarm sounds and document reception is canceled. A RX Report is printed automatically, unless this feature has been turned off. (See “RX Report,” on p. 8-13.) Press (Reset) to return to the top screen.
  • Page 183 5-10 Canceling Receiving Fax Documents...
  • Page 184: Checking/Changing The Status Of Documents In Memory

    Checking/Changing the Status of Documents in Memory CHAPTER This chapter describes how to check and change the status of documents in memory. Checking/Deleting Documents Being Sent or Waiting To Be Sent ....6-2 E-Mail/I-Fax/File Server.
  • Page 185: Checking/Deleting Documents Being Sent Or Waiting To Be Sent

    Checking/Deleting Documents Being Sent or Waiting To Be Sent This section describes how to check the detailed information of documents currently being sent or waiting to be sent, as well as how to delete these documents as necessary. You can check details such as the destination and the date and time the job was specified.
  • Page 186 Select the job whose detailed information you want to check ➞ press [Details]. If the job that you want to select is not displayed, press [ ] or [ ] to scroll to the job. NOTE Up to 70 jobs can be displayed. When the number of jobs exceeds the limit, the oldest job is deleted each time a new job is added.
  • Page 187: Fax

    ❑ Press [Yes]. IMPORTANT If a job is in the process of being sent, it may not be canceled even if you press [Yes]. NOTE If you cancel a job during sequential broadcasting, all of the destinations following the one to which the document is currently being sent will be canceled. Press (Reset) to return to the top screen.
  • Page 188 Press [Fax]. Select the job whose detailed information you want to check ➞ press [Details]. If the job that you want to select is not displayed, press [ ] or [ ] to scroll to the job. NOTE Up to 70 jobs can be displayed. When the number of jobs exceeds the limit, the oldest job is deleted each time a new job is added.
  • Page 189 ● If you want to delete the selected job: ❑ Press [Cancel]. IMPORTANT If you are logged out of Authorized Send, [Cancel] is not available. ❑ Press [Yes]. IMPORTANT If a job is in the process of being sent, it may not be canceled even if you press [Yes].
  • Page 190: Checking/Deleting Fax Documents Being Received Or Waiting To Be Printed

    Checking/Deleting Fax Documents Being Received or Waiting To Be Printed This section describes how to check the detailed information of fax documents currently being received or waiting to be printed, as well as how to delete these documents as necessary. You can check details such as the destination and the date and time the job was received.
  • Page 191 Check the details of the selected job ➞ press [Done]. ● If you want to delete the selected job: ❑ Press [Cancel] or [Erase]. If the job currently being received is selected, [Cancel] is displayed on the screen. If the job waiting to be printed is selected, [Erase] is displayed on the screen.
  • Page 192: Checking/Printing Communication Log

    Checking/Printing Communication Log This section describes how to check or print the results of transactions. NOTE • If Job Log Display in System Settings is set to ‘Off’, the sending and receiving transactions are not displayed on the System Monitor screen. (See Chapter 6, “Protecting the Machine from Unauthorized Access,”...
  • Page 193 Press [TX Job Log] or [RX Job Report]. [TX Job Log]: Displays the sending results. [RX Job Displays the receiving results. Report]: Select the job whose detailed information you want to check ➞ press [Details]. If the job that you want to select is not displayed, press [ ] or [ ] to scroll to the job.
  • Page 194: Fax

    ● If you want to print a list of transaction results: ❑ Press [Print List]. ❑ Press [Yes]. Press (Reset) to return to the top screen. Follow this procedure to check and print the results of documents sent via fax. Press [System Monitor] ➞...
  • Page 195 Press [Log]. Select the job whose detailed information you want to check ➞ press [Details]. If the job that you want to select is not displayed, press [ ] or [ ] to scroll to the job. NOTE Up to 45 jobs can be displayed. When the number of jobs exceeds the limit, the oldest job is deleted each time a new job is added.
  • Page 196 ● If you want to print a list of transaction results: ❑ Press [Print List]. ❑ Press [Yes]. Press (Reset) to return to the top screen. 6-13 Checking/Printing Communication Log...
  • Page 197: Checking/Changing The Status Of Documents Received In Memory

    Checking/Changing the Status of Documents Received in Memory This section describes how to check the detailed information of documents received in memory. You can also delete and forward those documents. I-Fax Follow this procedure to check, delete, and forward the I-fax documents in memory. Press [System Monitor] ➞...
  • Page 198 Select the job whose detailed information you want to check ➞ press [Details]. If the job that you want to select is not displayed, press [ ] or [ ] to scroll to the job. Check the details of the selected job.
  • Page 199 ❑ Select the forwarding destination from the Address Book ➞ press [Start]. NOTE • For instructions on how to use the Address Book, see “Using the Address Book,” on p. 4-24. • The destinations you can specify may vary depending on the settings under <Send Restriction Settings>.
  • Page 200: Fax

    ❑ Press [Yes]. Press (Reset) to return to the top screen. Follow this procedure to check, delete, and forward the fax documents in memory. Press [System Monitor] ➞ [Fax] ➞ [RX Job Status]. For help, see steps 1 and 2 in “Checking/Deleting Fax Documents Being Received or Waiting To Be Printed,”...
  • Page 201 Check the details of the selected job. ● If you want to forward the selected job: ❑ Press [Forward]. IMPORTANT If you are logged out of Authorized Send, [Forward] is not available. ❑ Select the forwarding destination from the Address Book ➞ press [Start]. NOTE •...
  • Page 202 ● If you want to delete the selected job: ❑ Press [Done]. ❑ Press [Erase]. ❑ Press [Yes]. Press (Reset) to return to the top screen. 6-19 Checking/Changing the Status of Documents Received in Memory...
  • Page 203: Checking/Changing The Status Of Documents With Forwarding Errors

    Checking/Changing the Status of Documents with Forwarding Errors This section describes how to check the detailed information of documents that the machine failed to forward. You can also delete, print, and forward those documents. NOTE Jobs with forwarding errors are stored in memory only if Store Image to Memory in Store/Print When Forwarding is set to ‘For Error Only’.
  • Page 204 Select the job whose detailed information you want to check ➞ press [Details]. If the job that you want to select is not displayed, press [ ] or [ ] to scroll to the job. Check the details of the selected job ➞...
  • Page 205 ❑ Press [Yes]. The message <Erasing...> appears for approximately two seconds on the touch panel display. The selected job is deleted. ● If you want to print the selected job: ❑ Press [Print]. ❑ Press [Yes]. 6-22 Checking/Changing the Status of Documents with Forwarding Errors...
  • Page 206 ● If you want to forward the selected job: ❑ Press [Forward]. IMPORTANT If you are logged out of Authorized Send, [Forward] is not available. ❑ Select the forwarding destination from the Address Book ➞ press [Start]. NOTE • For instructions on how to use the Address Book, see “Using the Address Book,” on p.
  • Page 207: Fax

    Follow this procedure to check, delete, print, and forward fax documents with forwarding errors. Press [System Monitor] ➞ [Fax] ➞ [RX Job Status]. For help, see steps 1 and 2 in “Checking/Deleting Fax Documents Being Received or Waiting To Be Printed,” on p. 6-7. Press [Forwarding Er.Status].
  • Page 208 Check the details of the selected job ➞ press [Done]. ● If you want to delete the selected job: ❑ Press [Erase]. ❑ Press [Yes]. The message <Erasing...> appears for approximately two seconds on the touch panel display. The selected job is deleted. 6-25 Checking/Changing the Status of Documents with Forwarding Errors...
  • Page 209 ● If you want to print the selected job: ❑ Press [Print]. ❑ Press [Yes]. 6-26 Checking/Changing the Status of Documents with Forwarding Errors...
  • Page 210 ● If you want to forward the selected job: ❑ Press [Forward]. IMPORTANT If you are logged out of Authorized Send, [Forward] is not available. ❑ Select the forwarding destination from the Address Book ➞ press [Start]. NOTE • For instructions on how to use the Address Book, see “Using the Address Book,” on p.
  • Page 211 6-28 Checking/Changing the Status of Documents with Forwarding Errors...
  • Page 212: Customizing The Machine's Settings

    Customizing the Machine’s Settings CHAPTER This chapter describes how to store and change the default settings of the transmission/ reception features to suit your needs. Transmission Related Items ..........7-2 Specifying the Data Compression Ratio for Sending Color Documents .
  • Page 213: Transmission Related Items

    Transmission Related Items This section describes the transmission features that can be customized to your preferences. Specifying the Data Compression Ratio for Sending Color Documents You can set the compression ratio for color scanned data. A high compression ratio reduces the amount of memory used for the document, but results in low quality images.
  • Page 214 Press [TX Settings] under <Common Settings>. Press [Data Compression Ratio]. Select [High Ratio], [Normal], or [Low Ratio] ➞ press [OK]. [High Ratio]: A small amount of memory is used for the document, but the images are of a low quality. [Normal]: The amount of memory used for the document and the quality of the images are moderate, between the High and Low Ratio...
  • Page 215: Resending Data Automatically When An Error Occurs (Retry Times)

    NOTE If [PDF (Compact)], [PDF (Compact+OCR)], or [JPEG] is selected as the file format, set Data Compression Ratio to ‘Normal’ or ‘Low Ratio’. If Data Compression Ratio is set to ‘High Ratio’, the images that are output may be of a low quality even if ‘Image Priority’...
  • Page 216: Registering Frequently Used Scan Settings As Default

    Press [-] or [+] to set the number of Retry Times ➞ press [OK]. If the number of retry times is set to ‘0’, the machine will not resend the data. You can also use (numeric keys) to enter the value. Press (Reset) to return to the top screen.
  • Page 217: Registering The Standard Send Settings

    Registering the Standard Send Settings Follow this procedure to change and register the standard send settings. (Additional Functions) ➞ [Communications Settings] ➞ Press [TX Settings] under <Common Settings>. For help, see steps 1 to 3 in “Specifying the Data Compression Ratio for Sending Color Documents,”...
  • Page 218: Restoring The Standard Send Settings To Their Default

    Specifies the color mode of scanned originals. (See “Specifying (Color Mode) the Color Mode and Resolution,” on p. 3-2.) Specifies the resolution of scanned originals. (See “Specifying (Resolution) the Color Mode and Resolution,” on p. 3-2.) Adjusts the density of scanned originals. (See “Adjusting the (Density) Density and Image Quality,”...
  • Page 219 (Additional Functions) ➞ [Communications Settings] ➞ Press [TX Settings] under <Common Settings>. For help, see steps 1 to 3 in “Specifying the Data Compression Ratio for Sending Color Documents,” on p. 7-2. Press [▼] or [▲] until [Edit Standard Send Settings] appears ➞...
  • Page 220: Printing Sender Information On A Sent Document (Tx Terminal Id)

    Printing Sender Information on a Sent Document (TX Terminal ID) The TX Terminal ID setting enables you to specify whether the Terminal ID information is printed at the top of documents that you send via I-fax/fax. Information such as your I-fax address, name, and fax number is printed, enabling the recipient to know who sent the document.
  • Page 221 ● If you select [On] with the optional Super G3 Fax Board-AJ1 not attached to the machine: ❑ Press [Option]. ❑ Select [Inside] or [Outside] ➞ press [OK]. [Inside]: The Terminal ID information is printed inside the image area on the recipient’s paper.
  • Page 222 ● If you select [On] with the optional Super G3 Fax Board-AJ1 attached to the machine: ❑ Press [Option]. ❑ Specify each setting ➞ press [OK]. <Printing Position> [Inside]: The Terminal ID information is printed inside the image area on the recipient’s paper.
  • Page 223 “TEL” is printed before the telephone number. Example: If you set the TX Terminal ID to ‘On’, the Terminal ID information is printed on the recipient’s paper as follows: 123xxxxxxx Inside 31/12 2009 10:50 CANON FAX/IFAX/TEL Original Area Outside 31/12 2009 10:50 123xxxxxxx CANON ●...
  • Page 224: Specifying The Gamma Value For Sending Color Documents

    Specifying the Gamma Value for Sending Color Documents You can set the gamma value for color scanned data. If the set value corresponds to the gamma value on the recipient’s machine, the scan exposure of the output data at the recipient’s machine is automatically adjusted to the level best suited to the quality of the original.
  • Page 225: Adjusting The Contrast (Sharpness)

    Select [Gamma 1.0], [Gamma 1.4], [Gamma 1.8], or [Gamma 2.2] ➞ press [OK]. [Gamma 1.0]: Although light output results can be obtained, the overall color impression is pale. [Gamma 1.4]: Output results that are slightly lighter than the default gamma value can be obtained.
  • Page 226 (Additional Functions) ➞ [Communications Settings] ➞ Press [TX Settings] under <Common Settings>. For help, see steps 1 to 3 in “Specifying the Data Compression Ratio for Sending Color Documents,” on p. 7-2. Press [▼] or [▲] until [Sharpness] appears ➞ press [Sharpness].
  • Page 227: Adjusting The Image Quality Of Pdf (Compact)

    Adjusting the Image Quality of PDF (Compact) If [PDF (Compact)] or [PDF (Compact+OCR) is selected as the file format, you can set the image quality level of the document. NOTE • The default setting is ‘Normal’. • If you are sending documents via I-fax and fax, this setting is disabled. (Additional Functions) ➞...
  • Page 228: Specifying The Settings For Sending Pdf (Ocr)

    NOTE • The setting made for <Image Level in Text/Photo or Photo Mode> or <Image Level in Text Mode> is enabled only if [Text/Photo], [Photo], or [Text] is selected as the image quality setting. (See “Adjusting the Density and Image Quality,” on p. 3-9.) •...
  • Page 229: Color Tx Scan Settings

    Select [On] or [Off] ➞ press [OK]. [On]: The orientation of the original is detected, and the document is automatically rotated before sending. [Off]: The orientation of the original is not detected, and the document is sent as is. Press (Reset) to return to the top screen.
  • Page 230 Press [▼] or [▲] until [Color TX Scan Settings] appears ➞ press [Color TX Scan Settings]. Select [Speed Priority] or [Image Priority] ➞ [OK]. [Speed Priority]: Less time is spent in sending the document, but the images are of a low quality. [Image Priority]: More time is spent in sending the document, but the images are of a high quality.
  • Page 231: Specifying What To Display On The Screen For A Send Operation

    Specifying What to Display on the Screen for a Send Operation This mode enables you to specify what screen is displayed first for a send operation. You can select the desired screen from the One-touch screen, Favorites Buttons screen, or top screen (Send). The specified screen is displayed when: •...
  • Page 232: Restoring The Tx Settings To Their Default

    [Favorites Buttons]: The Favorite Buttons screen is displayed first for a send operation. [One-touch Buttons]: The One-touch screen is displayed first for a send operation. [Initial Function]: The top screen (Send) is displayed first for a send operation. Press (Reset) to return to the top screen. Restoring the TX Settings to Their Default You can restore almost all of the TX Settings to their default settings.
  • Page 233: Sending With Error Correction Mode (Ecm Transmission)

    Press [Yes]. The message <Initialized.> appears for approximately two seconds on the touch panel display. The TX settings are initialized. Press (Reset) to return to the top screen. Sending with Error Correction Mode (ECM Transmission) ECM (Error Correction Mode) reduces the effect of system and line errors on documents that may occur when sending or receiving with another fax machine that supports ECM.
  • Page 234 Press [Communications Settings]. Press [TX Settings] under <Fax Settings>. Press [ECM TX]. 7-23 Transmission Related Items...
  • Page 235: Adjusting The Pause Time

    Select [On] or [Off] ➞ press [OK]. [On]: Uses ECM. [Off]: Does not use ECM. Press (Reset) to return to the top screen. Adjusting the Pause Time Some overseas dialing may be affected by the distance or complex routing of connections when dialing the international access code, country code, and the destination’s telephone number all at once.
  • Page 236: Redialing Automatically When The Line Is Busy (Auto Redial)

    Press [Pause Time]. Press [-] or [+] to set the pause time ➞ press [OK]. You can also use (numeric keys) to enter the value. Press (Reset) to return to the top screen. Redialing Automatically When the Line Is Busy (Auto Redial) Auto Redial enables the machine to automatically redial the recipient’s fax number if the recipient cannot be reached due to a busy line or sending error.
  • Page 237 (Additional Functions) ➞ [Communications Settings] ➞ Press [TX Settings] under <Fax Settings>. For help, see steps 1 to 3 in “Sending with Error Correction Mode (ECM Transmission),” on p. 7-22. Press [Auto Redial]. Select [On] or [Off]. ● If you select [On]: ❑...
  • Page 238 ❑ Press [Redial Times]. ❑ Press [-] or [+] to set the number of redial times ➞ press [OK]. You can also use (numeric keys) to enter the value. ❑ Press [Redial Interval]. ❑ Press [-] or [+] to set the redial interval ➞ press [OK].
  • Page 239 ❑ Press [TX Error Redial]. ❑ Select [Error and 1st page], [All pages], or [Off] ➞ press [OK]. [Error and 1st page]: Auto Redial takes place if a sending error occurs. The first page of the document, the error page, and all subsequent pages are resent.
  • Page 240: Checking The Dial Tone Before Sending

    Checking the Dial Tone Before Sending You can set whether to check for the dial tone before dialing when sending a fax. NOTE The default setting is ‘On’. (Additional Functions) ➞ [Communications Settings] ➞ Press [TX Settings] under <Fax Settings>. For help, see steps 1 to 3 in “Sending with Error Correction Mode (ECM Transmission),”...
  • Page 241: Reception Related Items

    Reception Related Items This section describes the reception features that can be customized to your preferences. Printing Received Documents on Both Sides of Paper You can print received documents on both sides of the paper, enabling you to save paper. NOTE The default setting is ‘Off’.
  • Page 242 Press [RX Settings] under <Common Settings>. Press [2-Sided Print]. Select [On] or [Off] ➞ press [OK]. Press (Reset) to return to the top screen. 7-31 Reception Related Items...
  • Page 243: Reducing A Received Document

    Reducing a Received Document You can set the machine to automatically reduce the size of received documents so that the whole document is printed within the printable area of the paper. NOTE The default settings are: - Receive Reduction: ‘On’ - RX Reduction: ‘Auto’...
  • Page 244 Select [On] or [Off]. [On]: Reduces received documents. [Off]: Does not reduce received documents. ● If you select [On]: ❑ Specify each setting ➞ press [OK]. <RX Reduction>: [Auto]: The image is automatically reduced by a suitable reduction ratio. [Fix. Red.]: The image is reduced by the reduction ratio set in for <Reduce %>.
  • Page 245: Printing Footer Information On A Received Document

    ● If you select [Off]: ❑ Press [OK]. IMPORTANT • If you press [Off], the received document is not automatically reduced to fit the size of the paper. If the size of the received document exceeds the printable area, the image is divided into equal sections and printed onto separate sheets of paper.
  • Page 246 (Additional Functions) ➞ [Communications Settings] ➞ Press [RX Settings] under <Common Settings>. For help, see steps 1 to 3 in “Printing Received Documents on Both Sides of Paper,” on p. 7-30. Press [Received Page Footer]. Select [On] or [Off] ➞ press [OK]. Press (Reset) to return to the top screen.
  • Page 247: Specifying The Gamma Value For Receiving Color Documents

    Specifying the Gamma Value for Receiving Color Documents You can set the gamma value to use when receiving documents. This enables you to print received documents with the appropriate image quality. NOTE The default setting is ‘Gamma 1.8’. (Additional Functions) ➞ [Communications Settings] ➞ Press [RX Settings] under <Common Settings>.
  • Page 248: Receiving With Error Correction Mode (Ecm Reception)

    Receiving with Error Correction Mode (ECM Reception) You can receive incoming documents using ECM (Error Correction Mode). ECM is a mode which automatically corrects errors in an image while it is being received. If the reception speed appears to be extremely slow, you may be able to speed it up by turning ECM ‘Off’.
  • Page 249 Press [RX Settings] under <Fax Settings>. Press [ECM RX]. Select [On] or [Off] ➞ press [OK]. [On]: Uses ECM. [Off]: Does not use ECM. Press (Reset) to return to the top screen. 7-38 Reception Related Items...
  • Page 250: Rejecting Incoming Faxes From The Unidentified Senders

    Rejecting Incoming Faxes from the Unidentified Senders This function enables you to reject incoming faxes from senders who do not transmit their fax numbers (telephone numbers) to your machine. This can be useful when you do not want to receive direct mail (DM). NOTE The default setting is ‘Off’.
  • Page 251 7-40 Reception Related Items...
  • Page 252: Printing Communication Reports And Lists

    Printing Communication Reports and Lists CHAPTER This chapter describes communication reports and lists and how to print them. Overview of Reports and Lists ..........8-2 Printing Communication Reports .
  • Page 253: Overview Of Reports And Lists

    Overview of Reports and Lists This section provides a summary of reports and lists. Reports contain information about past sending and receiving transactions. Lists contain information about the destinations stored in the Address Book and the settings made from the Additional Functions screen.
  • Page 254 Item Descriptions The time taken (in minutes and seconds) to send the TIME USE document is printed. The number of pages that were sent successfully to the PAGES SENT recipient is printed. If the documents were sent successfully, “OK” is printed. If a transmission error occurred, “NG”...
  • Page 255: Activity Report

    ■ Activity Report The Activity Report enables you to check the results of all sending and receiving transactions. This report can be printed at a specified time or it can be printed automatically when the number of send and receive transactions reaches 40. Here is a sample Activity Report and a summary of some of the abbreviations used in this report.
  • Page 256 ■ RX Report The RX Report enables you to check whether the documents were sent correctly from the sender’s machine and received successfully by this machine. This report can be printed automatically after documents are received. Here is a sample RX Report and a summary of some of the abbreviations used in this report.
  • Page 257 ■ Fax Activity Report The Fax Activity Report enables you to check the results of all fax sending and receiving transactions. This report can be printed at a specified time or it can be printed automatically when the number of send and receive transactions reaches Here is a sample Fax Activity Report and a summary of some of the abbreviations used in this report.
  • Page 258: Address Book List

    ■ Address Book List The Address Book List enables you to check the contents of the Address Book (Address Book or One-touch Buttons). This is useful for checking the details of destinations that have been stored in the Address Book. Here is a sample Address Book List and a summary of some of the abbreviations used in this list.
  • Page 259 ■ User’s Data List The User’s Data List prints out the settings made from the Additional Functions screen, as well as the device configuration. Manually print the User’s Data List whenever necessary. For instructions on how to print the User’s Data List, see Chapter 2, “Basic Operations,”...
  • Page 260: Printing Communication Reports

    Printing Communication Reports This section describes how to print the following communication reports: TX Report, Activity Report, RX Report, and Fax Activity Report. TX Report Follow this procedure to set TX Reports to print automatically. NOTE • The results of e-mail, I-fax, file server, USB memory media device, and fax transmissions can be printed.
  • Page 261 Press [Settings]. Press [TX Report]. Select [On], [For Error Only], or [Off]. [On]: Prints a report every time you send a document. [For Error Only]: Prints a report only when a transmission error occurs. [Off]: Does not print a report. 8-10 Printing Communication Reports...
  • Page 262 ● If you select [On] or [For Error Only]: ❑ Press [On] or [Off] for <Report With TX Image> ➞ press [OK]. [On]: Part of the sent document is printed on the report. [Off]: The contents of the sent document are not printed on the report at all.
  • Page 263: Activity Report

    Activity Report Follow this procedure to set Activity Reports to print automatically. NOTE • A list of e-mail, I-fax, file server, USB memory media device, and fax transactions is printed. • An Activity Report can be printed manually at any time from the System Monitor screen.
  • Page 264: Rx Report

    <Auto Print>: [On]: The Activity Report is automatically printed when the number of send and receive transactions reaches 40. [Off]: The Activity Report is not automatically printed. <Send/Receive Separate>: [On]: The send and receive logs are printed separately. [Off]: The send and receive logs are not printed separately. <Daily Activity Report Time>: [On]: The Activity Report is printed at the specified time.
  • Page 265: Fax Activity Report

    Press [RX Report]. Select [On], [For Error Only], or [Off] ➞ press [OK]. [On]: Prints a report each time a document is received. [For Error Only]: Prints a report only when a reception error occurs. [Off]: Does not print a report. Press (Reset) to return to the top screen.
  • Page 266 (Additional Functions) ➞ [Report Settings] ➞ [Settings]. Press For help, see steps 1 to 3 in “TX Report,” on p. 8-9. Press [▼] or [▲] until [Fax Activity Report] appears ➞ press [Fax Activity Report]. NOTE If Job Log Display in System Settings is set to ‘Off’, [Fax Activity Report] is not displayed.
  • Page 267 <Daily Activity Report Time>: [On]: The Fax Activity Report is printed at the specified time. Enter all four digits of the time (including zeros), using 24-hour notation. If you make a mistake when entering the time, press (Clear) to clear your entry ➞ enter another four digit number. If the number of send and receive transactions exceeds 40 before the specified time, a Fax Activity Report of most recent 40 transactions is printed.
  • Page 268: Printing Address Book List

    Printing Address Book List Follow this procedure to print the Address Book List. (Additional Functions) ➞ [Report Settings]. Press For help, see steps 1 and 2 in “TX Report,” on p. 8-9. Press [Print List]. Press [Address Book List]. 8-17 Printing Address Book List...
  • Page 269 Select [One-touch Buttons] or [Address Book]. [One-touch Buttons:] Prints the contents of the one-touch buttons. [Address Book]: Prints the contents of the Address Book. Press [Yes]. The Address Book List is printed. Press (Reset) to return to the top screen. 8-18 Printing Address Book List...
  • Page 270: Troubleshooting

    Troubleshooting CHAPTER This chapter describes how to identify and solve problems you may face when operating the machine. Identifying and Isolating Problems ......... . 9-2 Sending Problems .
  • Page 271: Identifying And Isolating Problems

    Identifying and Isolating Problems You may experience problems while operating the machine. Take a minute to see if there is a simple solution to your problems before contacting your local authorized Canon dealer. Sending Problems Document cannot be sent. Cause 1 The specified destination is incorrect.
  • Page 272 Cause 2 If you are sending to a file server, the user and password settings are incorrect. Remedy Check that the user name and password you specified match the user accounts (user name and password) registered to the computer (file server). (See Chapter 5, “Setting up Computers to Use Print and Send Functions,”...
  • Page 273: Receiving Problems

    Transmissions are slow. Cause 1 Documents are sent at a high resolution. Remedy It is recommended that you send text only documents at a low resolution. (See “Specifying the Color Mode and Resolution,” on p. 3-2.) Cause 2 The ECM setting is activated when fax documents are sent. Remedy Set ECM TX to ‘Off’.
  • Page 274 The quality of printed documents is uneven. Cause The platen glass of the sender’s machine is dirty. Remedy Make a few copies using your machine. If streaks do not appear on the copies, the problem is in the sender’s machine. Contact the sender and ask them to send the document again.
  • Page 275: Self-Diagnostic Display

    Self-diagnostic Display The machine displays simple messages and codes that help you understand what is happening in the machine. Use these messages and codes to identify the actions you need to take to solve problems, when necessary. Error Messages If the machine displays an error message, follow the instructions on the touch panel display.
  • Page 276 Remedy 4 If <Login Information> is set to ‘Use (security authent.)’ for the LDAP server, check whether UDP (User Datagram Protocol) packages are blocked by the filter. Cannot connect to the server because timer settings for this device differ to those of the selected server.
  • Page 277 Check the user name and password or check settings. Cause 1 The user name, password, or server name for access to Authorized Send is incorrect. Remedy Make sure that the specified user name, password, and server name are correct. Cause 2 The user attribute name, administrator’s ID, or password for access to Authorized Send is incorrect.
  • Page 278 Search condition includes characters that cannot be used with the selected server. Cause 1 “\” is used in the search criterion. Remedy Remove “\” from the search criterion, and then search again. Cause 2 The combination of characters used in the search criterion does not constitute an acceptable search criterion.
  • Page 279: Error Codes

    The send function currently cannot be used. Confirm with administrator. Cause All the sending functionalities are disabled. Remedy Check the following settings: • <Send Restriction Settings> on the Send Function Authentication Settings page (See Chapter 4, “Customizing Settings,” in the Remote UI Guide.) •...
  • Page 280 # 0003 Cause Communications that take longer than the preset time (64 minutes) caused the error. Remedy 1 Reduce the resolution or divide the document into two or more parts, and then try sending it again. (See “Specifying the Color Mode and Resolution,” on p.
  • Page 281 Cause 2 The documents could not be sent because the recipient’s machine was busy. Remedy Confirm that the recipient’s machine is able to communicate, and then try again. Cause 3 The settings on your machine do not match the settings on the recipient’s machine.
  • Page 282 # 0401 Cause The USB memory media device is full or the maximum number of files that can be stored in the root directory (the top level of the directory tree in the USB memory media device) has been reached. Remedy Delete unnecessary files in the USB memory media device or organize the files in the root directory by moving existing files to a newly created folder.
  • Page 283 # 0407 Cause 1 The length of the full path to the specified file (or folder) exceeded the supported limit. Remedy The full path must not be longer than 120 characters. Change or shorten the file name. Cause 2 The transmission to the USB memory media device was not properly performed because the length of the full path including the root and file name exceeded the limit.
  • Page 284 Remedy 2 Select a lower resolution. (See “Specifying the Color Mode and Resolution,” on p. 3-2.) Remedy 3 If you are using I-fax, decrease the number of pages containing images that you are sending each time, so that you do not exceed the data size limit specified in <Maximum TX Data Size>.
  • Page 285 # 0755 Cause 1 Jobs cannot be sent because TCP/IP is not functioning correctly. Remedy Check that TCP/IP Settings in Network Settings is set correctly. (See Chapter 2, “Connecting the Machine to a TCP/IP Network,” in the System Settings Guide.) Cause 2 The IP address is not set.
  • Page 286 Cause 3 The domain name is incorrect. Remedy Check that Domain Name in DNS Host Name/Domain Name Settings is set correctly. (See Chapter 3, “Setting up the Machine for Your Network Environment,” in the System Settings Guide.) Cause 4 Connection to the DNS server failed. Remedy Check that the DNS server is functioning normally.
  • Page 287 Remedy 4 Check the status and setting of the file server. # 0810 Cause 1 A POP server connection error occurred while receiving an I-fax. Remedy 1 Check that POP Server in E-mail/I-Fax is set correctly. (See Chapter 3, “Setting up the Machine for Your Network Environment,”...
  • Page 288 # 0818 Cause You have received data that cannot be processed (the attached file cannot be printed). Remedy Check the settings and ask the sender to resend the data. # 0819 Cause You have received data that cannot be processed (MIME information is incorrect).
  • Page 289 # 0839 Cause The user name or password for the SMTP Authentication is incorrect. Remedy Check that User and Password on the Authentication/Encryption Settings screen are set correctly. (See Chapter 3, “Setting up the Machine for Your Network Environment,” in the System Settings Guide.) # 0995 Cause The communication reservation was canceled.
  • Page 290 Appendix CHAPTER This chapter includes tables describing the Address Book Settings, Communications Settings, and Report Settings in the Additional Functions menu, specifications, glossary, and index. Additional Functions Settings Table ........10-2 Specifications .
  • Page 291: Additional Functions Settings Table

    Additional Functions Settings Table The tables below list the Address Book Settings, Communications Settings, and Report Settings that can be selected from the Additional Functions menu. Some functions can be used only when the appropriate optional equipment is attached. ■ Communications Settings Applicable Item Settings...
  • Page 292 ■ Communications Settings Continued Applicable Item Settings Page Register Favorites Register/Edit, Erase p. 4-40 Button Image Level in Text/Photo or Photo Mode: Data Size Priority, Normal, Image Priority PDF (Compact) Image p. 7-16 Quality Image Level in Text Mode: Data Size Priority, Normal, Image Priority PDF (OCR) Orig.
  • Page 293: Report Settings

    ■ Communications Settings Continued Applicable Item Settings Page Redial Times: 1 to 10 times; 2 times Redial Interval: 2 to 99 minutes; 2 minutes Auto Redial p. 7-25 TX Error Redial: Error and 1st page, All Pages, Check Dial Tone Before On, Off p.
  • Page 294: Address Book Settings

    ■ Address Book Settings Applicable Item Settings Page Register Address Register New Add, Edit, Erase p. 4-3 One-touch Buttons Register/Edit, Erase p. 4-31 10-5 Additional Functions Settings Table...
  • Page 295: Specifications

    Specifications Specifications are subject to change without notice due to product improvement or future releases. Send Function ■ Scan Features Item Specifications Communication Protocol FTP (TCP/IP), SMB (TCP/IP) TIFF (B&W), PDF (B&W/Color), PDF (OCR) (B&W/ Data Format Color), JPEG (Color), PDF (Compact) (Color), PDF (Compact+OCR) (Color) 100 ×...
  • Page 296 ■ E-Mail and I-Fax Features* Item Specifications Communication Protocol SMTP, POP3, I-Fax (Simple mode) 100 × 100 dpi, 150 × 150 dpi, For Sending 200 × 100 dpi, 200 × 200 dpi, E-Mail 200 × 400 dpi, 300 × 300 dpi, Resolution 400 ×...
  • Page 297: Fax Function

    Fax Function Item Specifications Telephone Line Used/Number Public Switched Telephone Network, 1 line of Lines Standard: 8 pels* /mm × 3.85 line/mm Scan Line Density Fine: 8 pels* /mm × 7.7 line/mm (Scan, Transmission) Super Fine: 8 pels* /mm × 15.4 line/mm Ultra Fine: 16 pels* /mm ×...
  • Page 298: Glossary

    Glossary Activity Report A record listing all documents that have been sent and received. Automatic Document Feeder. Originals placed in the feeder are automatically fed sheet by sheet to the platen glass for scanning. ASCII code ASCII (American Standard Code for Information Interchange) is a set of standardized codes used to represent letters, numbers, punctuation marks, a few symbols, and control characters.
  • Page 299: Delayed Send

    Delayed Send Also called “Delayed TX.” You can set a time for a document to be sent, and you do not have to be present when the document is sent at the specified time. You can reserve up to 64 delayed send jobs. Direct Sending Use Direct Sending when the memory is full, and you still need to send a document.
  • Page 300 File formats File formats are used to save image data. This machine supports six different file formats: TIFF, PDF, PDF (OCR), JPEG, PDF (Compact), and PDF (Compact+OCR). File server A personal computer or workstation to which two or more users on client personal computers can gain access via a LAN (Local Area Network), to share and use its hard disk drive.
  • Page 301 When dialing or registering long distance numbers, you may need to insert a pause within or after the telephone number. The destination and length of the pause differ depending on the system. Contact your local authorized Canon dealer or local telephone company if you experience difficulty in long distance dialing.
  • Page 302 One-Touch Buttons One-Touch buttons enable you to specify a destination and send a document, all at the push of one key. You can store up to 200 destinations. Pause You can insert a pause within a telephone number or at the end of a telephone number.
  • Page 303: Rotary Pulse

    PDF (OCR) A file format that performs OCR (Optical Character Recognition) processing on a scanned document. This process extracts any recognizable text data, and adds it as a transparent layer to create a PDF with searchable text. You can search the text using Adobe Acrobat/Adobe Acrobat Reader, or your operating system's search function.
  • Page 304: Telephone Line Type

    Server Message Block. A protocol that provides file and printer sharing over a network for Windows computers. SMTP Simple Mail Transfer Protocol. A TCP/IP protocol for sending messages from one computer to another on a network. Super G3 Super G3 is a phrase used to describe the generation of fax machines that use ITU-T V.34 standard 33.6 Kbps modems.
  • Page 305: Index

    Index Activity Report, 8-4, 8-12, 10-9 Delayed Send, 2-44, 10-10 Address Book Destinations, registering About the Address Book, 4-3 In the Address Book, 4-3 Editing/deleting addresses, 4-27 In the Favorites Buttons, 4-40 Printing the Address Book, 8-17 In the One-touch Buttons, 4-31 Registering addresses, 4-3 Destinations, specifying Using, 4-24...
  • Page 306 Favorites Buttons Manual Sending, 2-24 About the Favorites Buttons, 4-40 Memory Lock, 10-12 Editing/deleting, 4-46 Memory Sending, 2-24, 10-12 Registering, 4-40 Using, 4-45 Favorites Buttons key, 1-6 Fax Activity Report, 8-6, 8-14 File Format key, 1-5 Network Add. Book key, 1-6 File formats, 10-11 New Address key, 1-6 File server, 10-11...
  • Page 307 Sending documents Advanced sending methods, 2-35 Basic sending methods, 2-2 Recall key, 1-5 Checking/changing the status of documents Receiving documents with forwarding errors, 6-20 Advanced receiving methods, 5-6 Checking/deleting documents being sent or Basic receiving methods, 5-2 waiting to be sent, 2-57, 6-2 Checking/changing the status of documents Checking/printing communication log, 6-9 received in memory, 6-14...
  • Page 308 CANON INC. 30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan CANON U.S.A., INC. One Canon Plaza, Lake Success, NY 11042, U.S.A. CANON CANADA INC. 6390 Dixie Road Mississauga, Ontario L5T 1P7, Canada CANON EUROPA N.V. Bovenkerkerweg 59-61 1185 XB Amstelveen, The Netherlands (See http://www.canon-europe.com/ for details on your regional dealer)

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