Illustrated parts catalog ......................... 16 Mechanical components ......................... 16 System components ..........................20 HP Contact Information........................... 23 Before You Contact HP ........................... 24 Removal and Replacement Procedures ....................25 Hardware Configuration Tools......................... 25 Hardware Configuration Information ......................25 Electrostatic Discharge Information ...................... 25 Pre-Installation Procedure ........................
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BIOS Software............................76 BIOS Setup Utility ..........................76 Accessing the BIOS Setup Utility ......................76 Navigating through the Setup Utility ....................77 Setup Utility Menu Bar ........................78 BIOS Update............................87 Clear CMOS............................88 Power-On Self-Test (POST)........................88 POST Error Indicators ........................89 POST Errors Message Definition......................
If during the diagnosis period HP (or HP service providers or service partners) identifies that the repair can be accomplished by the use of a CSR part, HP will ship that part directly to you for replacement. There are two categories of CSR parts: •...
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Centre d'assistance technique HP. Dans les documents envoyés avec la pièce de rechange CSR, HP précise s'il est nécessaire de lui retourner la pièce défectueuse. Si c'est le cas, vous devez le faire dans le délai indiqué, généralement cinq (5) jours ouvrés. La pièce et sa documentation doivent être retournées dans l'emballage fourni.
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In caso di necessità si può richiedere l'assistenza telefonica di un addetto del centro di supporto tecnico HP. Nel materiale fornito con una parte di ricambio CSR, HP specifica se il cliente deve restituire dei componenti. Qualora sia richiesta la resa ad HP del componente difettoso, lo si deve spedire ad HP entro un determinato periodo di tempo, generalmente cinque (5) giorni lavorativi.
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Flexibilität beim Austausch defekter Bauteile zu ermöglichen. Wenn HP (oder ein HP Servicepartner) bei der Diagnose feststellt, dass das Produkt mithilfe eines CSR-Teils repariert werden kann, sendet Ihnen HP dieses Bauteil zum Austausch direkt zu. CSR-Teile werden in zwei Kategorien unterteilt: •...
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HP podrá cobrarle por el de sustitución. En el caso de todas sustituciones que lleve a cabo el cliente, HP se hará cargo de todos los gastos de envío y devolución de componentes y escogerá la empresa de transporte que se utilice para dicho servicio.
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Optioneel: Onderdelen waarvoor reparatie door de klant optioneel is. Ook deze onderdelen zijn ontworpen voor reparatie door de klant. Als u echter HP verzoekt deze onderdelen voor u te vervangen, kunnen daarvoor extra kosten in rekening worden gebracht, afhankelijk van het type garantieservice voor het product.
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CSR de reposição se a peça com defeito deve ser devolvida à HP. Nos casos em que isso for necessário, é preciso enviar a peça com defeito à HP dentro do período determinado, normalmente cinco (5) dias úteis. A peça com defeito deve ser enviada com a documentação correspondente no material de transporte fornecido.
Illustrated parts catalog Mechanical components Mechanical components spare parts list Table 1 Item Description Spare part Customer self number repair Top cover Mandatory 454347-001 Rail kit 455057-001 Mandatory Hard drive cage 454365-001 Mandatory Hard drive dummy (fixed) 454348-001 Mandatory Hard drive dummy (removable) 454348-001 Mandatory Optical carrier...
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Optional—Parts for which customer self repair is optional. These parts are also designed for customer self repair. If, however, you require that HP replace them for you, there may or may not be additional charges, depending on the type of warranty service designated for your product.
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No: No—Algunos componentes no están diseñados para que puedan ser reparados por el usuario. Para que el usuario haga valer su garantía, HP pone como condición que un proveedor de servicios autorizado realice la sustitución de estos componentes. Dichos componentes se identifican con la palabra “No”...
System components Table 2 System Components Spare Parts List Item Description Spare Part Customer Self Number Repair 750-W Power Supply 454353-001 Mandatory System Fan 454350-001 Mandatory Backplane Eight bay SAS/SATA Hard Drive 454349-001 Mandatory Cable Assy, USB, Internal 454366-001 Mandatory Cable, SAS/SATA, 4 by one 4-Lane (Octopus Cable) 454352-001 Mandatory...
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Optional—Parts for which customer self repair is optional. These parts are also designed for customer self repair. If, however, you require that HP replace them for you, there may or may not be additional charges, depending on the type of warranty service designated for your product.
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No: No—Algunos componentes no están diseñados para que puedan ser reparados por el usuario. Para que el usuario haga valer su garantía, HP pone como condición que un proveedor de servicios autorizado realice la sustitución de estos componentes. Dichos componentes se identifican con la palabra “No”...
• In North America: ○ Call 1-800-HP-INVENT (1-800-474-6836). This service is available 24 hours a day, 7 days a week. For continuous quality improvement, calls may be recorded or monitored. ○ If you have purchased a Care Pack (service upgrade), call 1-800-633-3600. For more information about Care Packs, refer to the HP website at http://www.hp.com/.
Before You Contact HP Be sure to have the following information available before you call HP: • Technical support registration number (if applicable) • Product serial number • Product model name and number • Applicable error messages • Add-on boards or hardware •...
Removal and Replacement Procedures This chapter provides subassembly/module-level removal and replacement procedures for the HP ProLiant DL180 server. Review the specifications of a new component before installing it to make sure it is compatible with the server. When you integrate new components into the system, record its model and serial number, and any other pertinent information for future reference.
• Use conductive field service tools. Pre-Installation Procedure Perform the steps below before you open the server or before you remove or replace any component. WARNING: Failure to properly turn off the server before you open the server or before your start installing/ removing components may cause serious damage as well as bodily harm.
WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage.
Powering Down the Server The server does not completely power down when the power button on the front panel is pressed. The button toggles between On and Standby. The standby position removes power from most electronics and the drives, but some internal circuitry remains active. To completely remove all power from the system, disconnect all power cords from the server.
Removing the Top Cover Figure 1 To reinstall the top cover: Align the top cover to the chassis and then slide it towards the front panel to position it into place. Once the cover is attached to the chassis, tighten the captive screw on the rear panel with a T-10 screwdriver.
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Removing the Top Middle Cover Figure 3 To reinstall the top middle cover: Align the top middle cover to the chassis. Fasten the four screws (one on each side of the chassis and two on the top middle cover) to secure the top middle cover to the chassis.
Drives The server supports up to nine drive bays --- eight drive bays for 3.5-inch hard disks drive and one drive bay for optical disc drive. Cable Management Always follow good cable management practices when working inside the computer. • Keep cables away from major heat sources like the heat sink.
Unplugging power cables Figure 5 Cable Connections The following table provides information about switching power supply cable connector labels. Switching Power Supply Cable connections Table 3 Cable Cable Designator Switching Power Supply System board 24-pin power connector Switching Power Supply System board 8-pin power connector Switching Power Supply System board 4-pin power connector...
Cable Connections Table 4 Cable System Board Designator SATA 1 Connector System board SATA 5 Connector System board Power Supply Management Interface System board Connector External HDD LED Connector System board Front USB 2.0 Cable Header System board 5-pin System Fan 4 Header System board Internal USB 2.0 Header for Tape System board...
System Drive Bays Figure 6 Item Description Optical Media Device Bay 3.5 Inch Hard Disk Drive Bays (eight) The HDD bays support both non-hot-plug and hot-plug SATA drives, as well as hot-plug SAS drives. Optical Media Device Bay The optical media device bay supports the installation of a 12.7mm DVD/CD R/RW ROM optical drive.
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Removing the Optical Drive Carrier Figure 7 To remove the bezel blank from the optical drive carrier: Press in the four tabs (two on the top and two on the bottom) to release the bezel blank from the carrier. Pull the bezel blank out of the carrier. CAUTION: Do not discard the bezel blank.
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Assembling the Optical Drive and Carrier Figure 9 Slide the optical drive assembly into the chassis. Secure the optical drive to the chassis with the screw. Installing the optical drive assembly Figure 10 Connect the IDE data and power cables to their corresponding connectors on the optical drive. Removal and Replacement Procedures 36...
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Figure 11 Connecting the Cables To remove the optical drive: Remove the screw that secures the optical drive carrier to the chassis. Push the carrier toward the front of the unit. Pull the carrier with optical drive out of the chassis. Removing the Optical Drive Figure 12 To remove the optical drive from its carrier:...
Removing the Optical Drive from its Carrier Figure 13 IMPORTANT: If you removed an optical drive without plans of installing a new one, you must reinstall the blank to maintain proper system airflow. Hard Drives The drive bays on the front panel can accommodate up to eight hard drives. You can install either SAS hard drives or SATA hard drives in the server.
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Item Description SAS/SATA Hard Drive SAS/SATA Hard Drive SAS/SATA Hard Drive SAS/SATA Hard Drive SAS/SATA Hard Drive SAS/SATA Hard Drive SAS/SATA Hard Drive SAS/SATA Hard Drive To install a hard drive: Pull the hard drive shield out of the chassis. Figure 15 Removing the Hard Drive Blank IMPORTANT: Do not discard the hard drive blank.
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Installing a Hard Drive Assembly Figure 16 To remove hard drive: Press the hard disk carrier button to release the ejector lever. Use the HDD carrier latch to pull the drive out of the cage. Make sure to support the drive when pulling it out of the cage. Pull the hard drive assembly out of the drive bay.
SAS/SATA HDD Back plane Backplane Connectors (component side) Figure 18 Item Description Hard drive connectors Thumbscrew holes LED indicators Backplane connectors (solder side) Figure 19 Removal and Replacement Procedures 41...
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Item Description Cable connectors 10-pin power connector WARNING: Ensure that the system is powered off and all power sources have been disconnected from the server. Voltages are present at various locations within the server whenever an AC power source is connected. This voltage is present even when the main power switch is in the off position. To remove the backplane: Remove all drives out of the drive bays.
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Removing the backplane Figure 21 To install the backplane: Orient the backplane so that the three notches on the board align with the three hooks on the drive cage and press the board down until it clicks into place. Secure the backplane with two screws. Installing the backplane Figure 22 3.
System Board Configuration Processor The HP ProLiant DL180 Server supports dual-processor operation. With two processors installed, the server supports boot functions through the processor installed in processor socket 1. However, if processor 1 fails, the system automatically boots from processor 2 and provides a processor failure message.
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Removing the Air Baffle Figure 24 To remove the heat sink: CAUTION: To prevent the heat sink from tilting to one side during installation and removal procedures, use a diagonally opposite pattern (an “X” pattern) when loosening and tightening the four spring-loaded screws.
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Apply the thermal grease compound to the CPU contact surface. CAUTION: HP recommends using Shin-Etsu X-23-7783D thermal grease compound for your ProLiant server. Apply all the grease to the top of the processor in one of the following patterns to insure even distribution.
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CAUTION: Never touch the bottom of the processor; any contaminant could prevent the mounting pads from making contact with the socket. CAUTION: Applying too much grease creates a gap between the contact surfaces, significantly reducing the ability of the heat sink to draw out heat. Installing the heat sink with excessive grease can also cause the grease to spread over the processor pins or the system board base, which can cause electrical shorts that damage the system.
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Figure 27 CAUTION: To prevent overheating or a possible system crash, use only a heat sink model specified for the HP ProLiant DL180 server. To install the heat sink: Properly align the heat sink mounting pins to the system board mounting holes.
Figure 29 Memory The HP ProLiant DL180 server has four DIMM slots that support up to 16 GB maximum system memory (4 GB in each of the four DIMM slots). You must adhere to the following guidelines when adding or replacing memory modules: •...
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slots Figure 30 DIMM • Channel 1 -- DIMM1 and DIMM2 • Channel 2 – DIMM3 and DIMM4 NOTE: Before installing the memory, remove the air baffle first, for detailed procedure, refer to the ‘Processor’ section in this chapter. To remove memory module: Completely open the holding clips securing the module.
To install a memory module: Align the notch on the bottom edge of the module with the keyed surface of the DIMM slot and then press the module fully into the slot. Firmly press the holding clips inward to secure the memory module in place. Installing a memory module Figure 32 CAUTION: The memory slots are structured to ensure proper installation.
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System board PCI expansion slots Figure 33 Item Component Component Function Designator PCI slot 6 Supports a PCIe Riser Card PCI slot 5 Supports a PCIe or PCI-X Riser Card PCI Riser card Expansion Slots The two PCI Express riser cards attached to the PCI cage convert the functionality of the system board expansion slots to the slots positioned at a 90°...
PCIe Riser card connector location Figure 35 • PCIe riser card (x4 link with x8 slot) PCI cage To remove the PCI cage: NOTE: Disconnect all cables connecting an existing expansion board to the system board. Loosen the two captive screws that secure the PCI cage to the chassis. Lift the PCI cage away from the chassis.
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To remove the PCIe riser card: Remove the two screws securing the riser card to the PCI cage. Push the riser card down and away from the PCI cage. Removing the PCIe Riser card Figure 37 Removing the PCIe Riser card Figure 38 To install the PCIe riser card: Align the two riser card slots to the standoff on the PCI cage, and then push the card up.
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Installing the PCI-X Riser card Figure 39 Installing the PCIe Riser card Figure 40 Installing PCIe/PCI-X Riser Board The system supports up to two riser boards at a time. Use only HP supported expansion boards that meet the following specifications: • Compliance ○...
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To remove the slot cover: Remove the screw(s) that secure(s) the slot cover(s) to the chassis. Remove the slot cover(s) on the PCI cage. CAUTION: Do not discard the slot cover. If the expansion board is removed in the future, the slot cover must be reinstalled to maintain proper cooling.
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Tighten the screw that secures the card to the PCI cage. Installing the PCI card (1) Figure 43 Installing the PCI card (2) Figure 44 To reinstall the PCI cage: NOTE: IPMI card must be installed before reinstalled the PCI cage with expansion card on PCIe riser card.
Tighten the two captive screws to secure the PCI cage to the chassis. Installing the IPMI card and PCI cage (1) Figure 45 Figure 46 Installing the PCI cage (2) Connect the necessary cable(s) to the board. System Battery The server uses nonvolatile memory that requires a battery to retain system information when power is removed.
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Figure 47 WARNING: Note the following reminders when replacing the system battery: • Replace the battery with the same type as the battery recommended by HP. Use of another battery may present a risk of fire or explosion. • A risk of fire and chemical burn exists if the battery is not handled properly. Do not disassemble, crush, puncture, or short external contacts, or expose the battery to temperatures higher than 60°C (140°F).
Replacing the battery Figure 48 System Board Removal and Replacement Procedure To remove the system board: Remove the top cover. Loosen the nine screws that secure the system board to the chassis. Slide the system board back, up and out of the chassis. Remove the system board from the chassis.
Align the system board I/O connectors to their openings and slide the system into place. The nine screw holes on the chassis should align with the system board. Fasten the nine screws on the system board to secure the system board to the chassis. Installing the system board Figure 50 Power Supply Unit (PSU)
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• DO NOT open the power supply unit. There are no serviceable parts inside it. To remove the power supply: Press the blue colored handle. Slide the power supply out of the power supply bay. Removing the power supply Figure 52 To replace the power supply: Align the power supply cage connector with the open slot of power supply, and slide the power supply into the power supply bay until it snaps into place.
System Fan The server has four system fans located on the chassis’ center wall. The figure below identifies the system fans by their device number and shows their corresponding cable connections. System fan connections Figure 54 Device number Connector System fan 1 P8 on the system board System fan 2 P4 on the system board...
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Removing the system fan Figure 55 To replace the system fan: Squeeze the release tab. Insert the system fan into the fan bracket. Secure the cable using the cable clip located on the chassis’ partition wall. Connect the fan cable to its corresponding board connector. Installing the system fan Figure 56 Removal and Replacement Procedures 64...
This chapter contains illustrations and tables identifying and describing the connectors, switches, buttons, and LED indicators located on the front panel, rear panel, system board and hard drives of the HP ProLiant DL180 server. Connectors and Components Front Panel Components...
Thumbscrew for top cover Low profile card slot cover External MiniSAS cable hole FH/FL Expansion Slot Covers Thumbscrew for PCI cage HP LO100c management Port (Optional) GbE LAN port USB 2.0 Ports Serial port VGA port PS/2 mouse port (green)
Top: Serial port A Bottom: VGA port USB 2.0 port Top: LAN port Bottom: Two USB 2.0 Ports HP LO100c management card slot PCI slot 6 (PCIe x 8) PCI slot 5 (PCIe x 8) NMI button System BIOS PCI slot 4 (PCI-X 100MHz/64bit)
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Designator Description PCI slot 2 (PCI-X 100MHz/64bit) PCI slot 1 (PCI-X 33MHz/32bit) Internal buzzer P18,P19 Boot block jumper (P18-Pin1, P19-Pin2) Clear CMOS Button 18-pin front panel Connector SATA 4 connector SATA 2 connector SATA 6 connector SATA 3 connector SATA 1 connector SATA 5 connector 3.3V aux power indicator 3.3V power indicator...
Designator Description 4-pin power connector DIMM1-4 DDR2 FB-DIMM slots Server management control firmware 5-pin system fan2 header (with extension cable) Jumpers – Password and Boot Block The system board password (P11) and boot block (P18, P19) jumpers. describes the jumper Table 5 settings.
NMI button Figure 60 NOTE: Use of the NMI button is not supported in all NOS. As of the present, NMI implementation is not available for systems running on Solaris and Linux operating systems. Clear CMOS Button (SW2) The system board has a system configuration (CMOS) button (SW2). To clear system configuration, remove AC power and press the CMOS button for seconds.
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Optical drive activity LED indicator Figure 61 Activity states for the optical drive are as follows: • Flashing green – Ongoing drive activity • Off – No drive activity Power LED Indicator The power status of the server is indicated by the bicolor LED on the front panel. Power LED Indicator Location Figure 62 Power/system health LED indicator status...
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Power/system health LED indicator status Table 6 Component Status Description The server is system off without A/C power. Hard drive activity LED indicator The status of hard drives installed in the server is indicated by the drive activity LED indicator located on the front panel of the server.
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Table 7 Hard drive activity LED indicator status Item LED indicator Status Description Solid green • The drive is a member of a RAID volume. • The drive is not an inactive spare drive. • The drive is not in a replacement or failed state for any volumes that it is a member •...
Rear panel LED indicators The LAN port on the rear panel has two LED indicators that allow monitoring of network activity. LAN/LED indicators location Figure 64 LAN/LED indicator states Table 8 Item Component Status Description LAN activity status LED indicator Flashing green Ongoing network data activity.
System board LED indicator The system board contains three internal status LED indicator for use during troubleshooting operations. System board LED indicator Figure 65 System board LED indicator Table 9 Item Component Status Description 3.3V aux power indicator (CR4) Green Auxiliary power present 3.3V power indicator (CR5) Green...
If the server is already turned on, save your data and exit all open applications, then restart the server. When the HP logo is displayed during POST, press F10 into BIOS Setup Utility. If you fail to press F10 before POST is completed, you will need to restart the server.
Navigating through the Setup Utility Use the keys listed in the legend bar on the right of the Setup screen to navigate through the various menu and submenu screens of the Setup Utility. lists these legend keys and their respective Table 10 functions.
Setup Utility General Help screen Figure 66 Press F1 to get the general help message box. Setup Utility Menu Bar The BIOS Setup Utility provides a menu bar with the menu selections. The menu bar choices are described in the topics below. Diagnostic tools and Setup Utilities 78...
Main Menu Main menu of the BIOS Setup Utility Figure 67 Diagnostic tools and Setup Utilities 79...
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Main menu of the BIOS Setup Utility Figure 68 Use this menu to set the system time and date, and configure the following items: • View BIOS build date and version. • View CPU type / CPU speed /CPU physical count information. •...
Advanced Menu Advanced menu of the BIOS Setup Utility 1 Figure 69 WARNING: Incorrect settings may cause the server to malfunction. To correct the settings, press F9 key to restore the default settings. • CPU Configuration --- Configure and view the current CPU configuration and settings. •...
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Diagnostic tools and Setup Utilities 82...
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Security Menu Security menu of the BIOS Setup Utility 1 Figure 71 Diagnostic tools and Setup Utilities 83...
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Security menu of the BIOS Setup Utility 2 Figure 72 Diagnostic tools and Setup Utilities 84...
Use this menu to configure the following items: • Administrator Password --- Display if an administrator password is Set or Not. • Change Administrator Password --- Allows you to access and change all settings in the Setup Utility. The administrator password allows you to configure access for system users. To set a new administrator password: In the Security screen, select a set password field - Change Administrator Password, and then press Enter.
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Use this menu to configure the boot priority. Set boot device priority. By default, the server searches for boot devices in the following order: Hard Disk Drives Removable Devices CD/DVD Drives Network Drives Diagnostic tools and Setup Utilities 86...
Exit Menu Exit menu of the BIOS Setup Utility Figure 74 Use this menu to save changes or discard changes. When you save and exit, the server reboots. • Save Changes and Exit --- Save the changes you have made and exit the BIOS Setup Utility. (You can also press F10 key.) •...
POST. The number of tests displayed depends on the configuration of the server. During POST you can: • Press ESC to skip the HP logo and go to POST boot progress display system summary screen. • Press F8 to display the Boot menu. •...
The following is an example of a POST error message: 012 --- CMOS Date/Time not set lists the most common POST error messages with corresponding troubleshooting Table 11 recommendation. HP recommends that you correct the error, even if the server appears to boot successfully. POST Error Messages Table 11...
POST Error Messages Table 11 Error-Code Error Message Description / Corrective Action Primary Master Hard Disk The IDE/ATAPI device configured as Primary Master could not be Error properly initialized by the BIOS.This message is typically displayed when the BIOS is trying to detect and configure IDE/ATAPI devices in POST Primary Slave Hard Disk The IDE/ATAPI device configured as Primary Slave could not be...
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• The cooler assembly is properly installed on top of the processor. • All memory modules are properly installed. • If you have installed a PCI accessory board, verify that the board is firmly seated and any switches or jumpers on the board are properly set. Refer to the documentation provided with the accessory board.
Physical and Operating Specifications This chapter provides physical and operating specifications for the HP ProLiant DL180 server. Specifications include: System Unit Table 12 Hardware Specifications Item Components Processor socket Intel LGA771 (2) Processor support Dual-Core Intel Xeon Processor 5100 series ®...
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Table 12 Hardware Specifications Item Components Status LED indicators Front panel • IDE CD-ROM drive activity • Power/system health status Rear Panel • LAN activity • LAN link status System Board • Auxiliary power indicators • Processor IERR# indicator Power Supply unit (PSU) 750W Redundant, power supply Thermal solution Four system fans...
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Table 14 Environmental Specifications Item Description Thermal output (maximum operating) 392 W/hr Acoustic emissions LWad: 6.7 Bels Normal configuration (operating at room temperature) LWad: 6.7 Bels (Idle at room temperature) Table 15 Power Supply Specifications Item Description Dimensions (H x W x D) 38.5 mm x 86.4 mm x 190.5 mm 1.0 kg Weight (approximate)
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PCI expansion cards spare part number, 16 PCI slots, 52 Riser card XII PCI riser card expansion slots, 52 spare part number, 21 PCIe riser card Riser card XIV installing, 54 spare part number, 21 removing, 54 PCI-E/PCI-X board SAS/SATA hard drive installing, 55 spare part number, 20 physical dimensions, 93...
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rear panel, 66 spare part number, 16 system board, 67 top middle cover System Unit reinstalling, 30 specifications, 92 Top middle cover spare part number, 16 thermal solution, 93 top cover warnings reinstalling, 29 battery replacement, 59 removing, 28 PSU replacement, 61 Top cover warranty, 5 Index 98...