Sign In
Upload
Manuals
Brands
Cisco Manuals
IP Phone
7912G - IP Phone VoIP
User Manuals: Cisco 7912G - IP Phone VoIP Line Walkup
Manuals and User Guides for Cisco 7912G - IP Phone VoIP Line Walkup. We have
2
Cisco 7912G - IP Phone VoIP Line Walkup manuals available for free PDF download: Administration Manual, Phone Manual
Cisco 7912G - IP Phone VoIP Administration Manual (184 pages)
for Cisco CallManager 3.3
Brand:
Cisco
| Category:
IP Phone
| Size: 2.17 MB
Table of Contents
Table of Contents
3
Preface
11
Overview
11
Audience
11
Objectives
12
Organization
12
Related Documentation
13
Obtaining Documentation
14
World Wide Web
14
Documentation CD-ROM
14
Ordering Documentation
14
Documentation Feedback
14
Obtaining Technical Assistance
15
Cisco Connection Online
15
Technical Assistance Center
16
Obtaining Additional Publications and Information
17
Document Conventions
18
Chapter 1 An Overview of the Cisco IP Phone
25
Understanding the Cisco IP Phone 7902G
26
Understanding the Cisco IP Phone Models 7905G/7912G
28
What Networking Protocols Are Used
31
Configuring Telephony Features
34
Configuring Network Features Using the Cisco IP Phone
35
Providing Users with Feature Information
35
7902G/7905G/7912G
36
Models 7902G/7905G/7912G
36
Chapter 2 Preparing to Install the Cisco IP Phone on Your Network
41
Understanding Interactions with Other Cisco IP Telephony Products
41
Understanding How the Cisco IP Phone Interacts with Cisco Callmanager
42
Understanding How the Cisco IP Phone Interacts with the Cisco Catalyst Family of Switches
43
Understanding the Phone Startup Process
44
Obtaining Power from the Switch
44
Loading the Stored Phone Image
45
Configuring VLAN
45
Obtaining an IP Address
45
Accessing TFTP Server
46
Requesting Configuration Files
46
Related Topics
47
Resolving Startup Problems
47
Guidelines for Configuring Ports on the Cisco IP Phone Models 7902G/7905G/7912G
48
Connecting to the Network
48
Using the Network Port
48
Using the Access Port
49
Providing Power to the Cisco IP Phone
49
Power Source Design
50
Redundancy Feature
51
Connecting a Handset to a Cisco IP Phone
51
Adding Phones to the Cisco Callmanager Database
52
Using Auto-Registration
52
Adding Phones Manually
54
Adding Phones Manually Using DHCP
54
Assigning Static IP Addresses
55
Using the Bulk Administration Tool
57
Contacting Cisco Callmanager
47
CHAPTER 3 Installing the Cisco IP Phone
59
Before You Begin
59
Network Requirements
60
Cisco Callmanager Configuration
60
Safety
61
Connecting the Cisco IP Phone to the Network
62
Mounting the Phone to the Wall
66
Verifying the Phone Startup Process
67
Configuring Startup Network Settings
68
CHAPTER 4 Configuring Network Settings on the Cisco IP Phone
69
Configuring Methods
69
Accessing Network Configuration Settings from a Cisco IP Phone
70
Accessing Network Configuration Settings through a Phone's Web Page
71
Verifying Network Settings
72
Modifying DHCP Settings
77
Enabling DHCP
78
Disabling DHCP
79
Disabling DHCP Releasing a DHCP Address
79
Configuring IP Settings
83
Assigning an IP Address
83
Assigning a Default Router
85
Assigning a Subnet Mask
87
Assigning a Domain Name
88
Assigning DNS Servers
90
Modifying VLAN Settings
92
Configuring VLAN Settings
93
Disabling VLAN
94
Configuring TFTP Options
96
Assigning a TFTP Sever
96
Enabling an Alternate TFTP Server
98
Assigning a Backup TFTP Server
99
Configuring CDP
100
Chapter 5 Configuring Users, Features, and Services
103
Configuring Telephony Features Using Cisco Callmanager Administration
104
Configuring Telephony Features for the Cisco IP Phone Models 7902G/7905G/7912G
104
Adding Users to Cisco Callmanager
109
Configuring the Corporate Directory
109
Setting up Services
110
Providing Information to Users Via a Web Site
111
How Users Obtain Support for the Cisco IP Phone
111
How Users Get Copies of Cisco IP Phone Manuals
111
How Users Subscribe to Services and Configure Phone Features
112
How Users Configure Phone Features
113
How Users Access Voice Messages
113
CHAPTER 6 Troubleshooting the Cisco IP Phone
116
Obtaining Status, Model, and Version Information
116
Viewing Status Messages
116
Displaying Network Statistics
117
Verifying Model and Serial Number
119
Verifying Firmware Version
120
Monitoring Cisco IP Phones Remotely
121
Resetting the Cisco IP Phone
122
Erasing the Local Configuration
122
Updating the Firmware Version
124
Checking the Light Indicators on a Cisco IP Phone 7902G
125
Resolving Startup Problems
126
Symptom: Cisco IP Phone Does Not Start up
126
Symptom: Cisco IP Phone Not Registering with Cisco Callmanager
127
Checking Network Connectivity
128
Registering the Phone with Cisco Callmanager
128
Verifying IP Addressing and Routing
129
Verifying TFTP Server Settings
129
Cisco Callmanager and TFTP Services Are Not Running
130
Verifying Cisco Callmanager Settings
130
Verifying DNS Settings
130
Creating a New Configuration File
131
Symptom: Cisco IP Phone Resetting
132
Checking Static IP Address Settings
133
Identifying Intermittent Network Outages
133
Verifying DHCP Settings
133
Verifying Physical Connection
133
Eliminating DNS or Other Connectivity Errors
134
Verifying that the Phones Have Not Been Intentionally Reset
134
Verifying Voice VLAN Configuration
134
Resolving Known Issues
135
Where to Go for more Information
137
Appendix
139
Additional Configuration Methods, Parameters, and Procedures
139
TFTP Configuring
140
About Profile Files
141
Creating or Updating a Profile File
142
Profile File Conventions
142
Editing a Profile File and Converting It to Binary Format
143
Web Page Configuring
144
Device Information
146
Network Configuration
146
Network Statistics
148
Device Logs
149
Configuration Parameters
149
Network Parameters
149
Tone Parameters
154
Audio Parameters
157
Profile File Parameters
158
Specifying Firmware Upgrade Instructions for the Cisco IP Phone
159
Using the Interactive Voice Response (IVR) System on the Cisco IP Phone 7902G
160
IVR System Menu Codes
160
Entering Data in the IVR System
162
Navigating the IVR System
164
Changing the Logo on the Cisco IP Phone LCD Screen
165
Collecting Information for Troubleshooting
168
Appendix
171
Technical Specifications
171
Physical and Operating Environment Specifications
171
Cable Specifications
172
Network Port Pinouts
172
I N D E X
175
Advertisement
Cisco 7912G - IP Phone VoIP Phone Manual (66 pages)
for Cisco Unified CallManager 5.0 (SCCP)
Brand:
Cisco
| Category:
IP Phone
| Size: 1.62 MB
Table of Contents
Table of Contents
5
Getting Started
9
Using this Guide
9
Finding Additional Information
10
Accessing Cisco Unified IP Phone 7900 Series Elearning Tutorials
10
Safety and Performance Information
10
Accessibility Features
20
Connecting Your Phone
21
An Overview of Your Phone
24
Understanding Buttons and Hardware
24
Understanding Feature Operation and Availability
25
Call-Handling and Navigation Tips
26
Understanding Lines Vs. Calls
26
Going On-Hook and Off-Hook
26
Choosing and Selecting Calls
27
Switching Among Calls
27
Using Feature Menus
28
Entering and Editing Text
28
Basic Call Handling
29
Placing a Call
29
Answering a Call
31
Ending a Call
32
Using the Speaker
32
Using the Hold Button
33
Transferring a Connected Call
33
Making Conference Calls
34
Starting or Joining a Standard Conference Call
35
Starting or Joining a Meet-Me Conference Call
36
Forwarding Your Calls to Another Number
36
Advanced Call Handling
38
Speed Dialing
38
Storing and Retrieving Parked Calls
39
Picking up a Redirected Call on Your Phone
40
Understanding Shared Lines
41
Remote-In-Use
41
Maximum Supported Calls on a Shared Line
41
Adding Yourself to a Shared-Line Call
42
Preventing Others from Viewing or Joining a Shared-Line Call
42
Tracing Suspicious Calls
43
Prioritizing Critical Calls
43
Using Cisco Extension Mobility
45
Using Phone Settings
46
Adjusting the Volume
46
Customizing Rings
47
Using Voice Messaging, Call Logs, and Directories
48
Accessing Voice Messages
48
Using Call Logs
49
Directory Dialing
49
Using Corporate Directory on Your Phone
50
Using Personal Directory on Your Phone
50
Customizing Your Phone on the Web
53
Accessing Your User Options Web Pages
53
Configuring Features and Services on the Web
54
Using Personal Directory on the Web
54
Using Your Personal Address Book on the Web
54
Configuring Fast Dials on the Web
55
Using the Address Book Synchronization Tool
56
Setting up Speed Dials on the Web
56
Setting up Phone Services on the Web
57
Controlling User Settings on the Web
58
Using Cisco Webdialer
59
Understanding Additional Configuration Options
61
Troubleshooting Your Phone
62
Using the Quality Reporting Tool
62
Cisco One-Year Limited Hardware Warranty Terms
63
Advertisement
Related Products
Cisco 7911G - IP Phone VoIP
Cisco Unified 7912G
Cisco 7910 Series
Cisco 7910G - IP Phone VoIP
Cisco Expansion Module 7914
Cisco 7911
Cisco 7912
CISCO UNIFIED IP PHONE 7911G - FOR UNIFIED CALLMANAGER 5.1 (SCCP AND SIP)
Cisco 7910 - IP Phone VoIP
Cisco 7910G
Cisco Categories
Switch
IP Phone
Network Router
Wireless Access Point
Network Hardware
More Cisco Manuals
Login
Sign In
OR
Sign in with Facebook
Sign in with Google
Upload manual
Upload from disk
Upload from URL