Related Manuals for Canon Remote FAX Kit-A1
Summary of Contents for Canon Remote FAX Kit-A1
- Page 1 June 22, 2010 Revision 0 Remote FAX Kit-A1 Service Manual Specifications Functions Installation Maintenance...
- Page 2 This manual is copyrighted with all rights reserved. Under the copyright laws, this manual may changes in the contents of this manual over a long or short period, Canon will issue a new not be copied, reproduced or translated into another language, in whole or in part, without the edition of this manual.
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Page 3: Table Of Contents
Contents iFAX Address -------------------------------------------------------------------------------- 2-8 Reception_Transfer setting(FAX Server) ------------------------------------ 2-8 I-FAX ------------------------------------------------------------------------------------------ 2-8 Name: ----------------------------------------------------------------------------------------- 2-8 Mode: ----------------------------------------------------------------------------------------- 2-8 Specifications I-Fax Address: ------------------------------------------------------------------------------ 2-8 Send via Server: --------------------------------------------------------------------------- 2-8 Product composition ----------------------------------------------------------1-2 Fowarding Settings ------------------------------------------------------------------------ 2-9 Overview ----------------------------------------------------------------------------- 1-2 Assumed Error ------------------------------------------------------------------------------ 2-9 Features: -------------------------------------------------------------------------------------- 1-2 MDN(iFAX) -------------------------------------------------------------------------2-10 Sending: --------------------------------------------------------------------------------------- 1-2... - Page 4 When HDD is broken --------------------------------------------------------------------- 4-3 When Counter board is broken --------------------------------------------------------- 4-3 When HDD and Counter board are broken ----------------------------------------- 4-3 Trobleshooting -----------------------------------------------------------------4-4 Send Result "--" -------------------------------------------------------------------- 4-4 A received fax cannot be forwarded via I-Fax ------------------------------ 4-4 Communication Error ------------------------------------------------------------- 4-4 Sending Failure ----------------------------------------------------------------------------- 4-5 Receiving Failure --------------------------------------------------------------------------- 4-6 Related Error Code --------------------------------------------------------- 4-11...
- Page 5 Explanation of Symbols The following rules apply throughout this Service Manual: The following symbols are used throughout this Service Manual. 1. Each chapter contains sections explaining the purpose of specific functions and the Symbols Explanation relationship between electrical and mechanical systems with reference to the timing of operation.
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Page 6: Specifications
Specifications ■ Product composition Specifications ■ Specifications... -
Page 7: Overview
Specifications > Product composition > Overview > Receiving: Product composition Overview ■ Features: By activating the Remote Fax Kit license option on a unit without an installed fax board, it becomes possible to send faxes via a separate unit on which a fax board is installed. It is necessary to satisfy the following conditions to use the Remote Fax Kit. -
Page 8: Specifications
Specifications > Specifications > Receive Function > Receiving: Specifications Send Function ■ Sending: Using the PCFAX system, you can send fax image data from the unit on which the Remote Fax Kit is activated to a unit with a fax board. The unit with a fax board sends faxes to the destination by standard fax operation via the telephone line. -
Page 9: Functions
Functions ■ Basic Function Functions... -
Page 10: Sending Fax Procedure
Functions > Basic Function > Confirming Remote Fax Activation Basic Function Confirming Remote Fax Activation Sending Fax Procedure Remote Fax Machine (Sub device) Fax Server (Main device) Address Selection ↓ Initiate Sending ↓ Finish Scanning ↓ Convert Image Data ↓ →... - Page 11 Functions > Basic Function > Confirming Remote Fax Activation Reference When installing/removing the Fax Board, a fax icon on the Touch Panel becomes as follows. 1. When using the Remote Fax, the fax icon is displayed. 2. When the Fax Board is added for fax, the Remote Fax is controlled exclusively and cannot be used.
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Page 12: Fax Server Settings
Functions > Basic Function > Remote Fax Machine Settings > Priority Line Selection Fax Server Settings Remote Fax Machine Settings Remote Fax Settings Install the fax server to allow for standard fax transmission. ■ Configure the server settings to enable remote faxing. From the menu, select: [Setting/Registration] >... -
Page 13: Sending A Remote Fax
Functions > Basic Function > Sending a Remote Fax > Remote Fax Record The setting range is 1 to 99 hours. The default value is 24 hours. The fax server does not have a function for resending error messages. Therefore, it does not retain the text of the fax job sent from the remote fax machine. Setting/Registration >... - Page 14 Functions > Basic Function > Sending a Remote Fax > Power Interruption ■ Specifying Addresses Up to 256 broadcast addresses and 64 new addresses can be set per job. ■ Power Interruption If power to the remote fax machine is interrupted during sending, the fax will be resent from page 1 the next time the machine returns to standby mode.
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Page 15: Authentication Method
Functions > Basic Function > Incoming Fax Procedure (iFAX) > Holding Send Requests Authentication Method When sending by iFAX, the number of simultaneous connections allowed is 5 sessions. Successive jobs are put in queue. Department ID Authentication ■ ■ Broadcast Sending To make use of department ID authentication on the remote fax machine, you must register the same ID and password on both the remote fax machine and the fax server. -
Page 16: Mode Selection
Functions > Basic Function > Reception_Transfer setting(FAX Server) > Send via Server: For each individual send request job, it will hold up to 256 destinations between Simple Mode and Full Mode combined. If send requests exceeding the job storage capacity described above arrive from Universal Send, the iFAX sending component returns an error. -
Page 17: Fowarding Settings
Functions > Basic Function > Reception_Transfer setting(FAX Server) > Assumed Error ■ Fowarding Settings Start Transfer Setting/Registration > Function Settings > Receive/Forward > Common Settings > Fowarding Settings > Forward w/o Conditions 1500 documents of more -> #019 Are the transfer 6000 pages or more ->... -
Page 18: Mdn(Ifax)
Functions > Basic Function > MDN(iFAX) > SMTP Settings 2-10 MDN(iFAX) ■ SMTP Settings Configure settings for the fax server and the separate iR unit on the receiving end. MDN (Message Disposition Notifications) is a function regulated by RFC2298. When Remote FAX performs reception with SMTP, it is necessary to set the SMTP reception It can only be activated when Full Mode sending is selected. -
Page 19: Example Of Mdn Output Results
Date: Mon, 3 Aug 2009 19:57:53 +0900 Message-Id: 20090803195753.CanonTxNo003400100130001@SERVER-971259.canon.net Disposition-Notification-To: xxx@xxx.co.jp Mime-Version: 1.0 X-Mailer: Canon MFP Content-Type: multipart/mixed; boundary=”ADAINJAHDCDIDADADCDCDFDJBDAA” F-2-15 F-2-15 2-11 Functions > Basic Function > Direct MDN... -
Page 20: Serverless Sending (Ifax)
Functions > Basic Function > Serverless Sending (iFAX) > Data Size Limit 2-12 Serverless Sending (iFAX) ■ Data Size Limit During serverless sending with COPIER > OPTION > USER > IFAX-SZL in the service mode If there is the [Send via Server] setting for an address in the address book and the setting is set to "1,"... - Page 21 Functions > Basic Function > Serverless Sending (iFAX) > Data Size Limit 2-13 F-2-19 F-2-19 Setting/Registration > Function Settings > Send > E-Mail/I-Fax Settings > Use Send via Server > OFF F-2-20 F-2-20 2-13 Functions > Basic Function > Serverless Sending (iFAX) > Data Size Limit...
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Page 22: Restricting The Destination Domain (Ifax)
Functions > Basic Function > Restricting the Destination Domain (iFAX) 2-14 Restricting the Destination Domain (iFAX) When [Setting/Registration] > [Function Settings] > [Send] > [E-Mail/I-Fax Settings] > [Restrict TX Destination Domain] ON/OFF switch is available and this switch is set to [ON], the Send to Domain restriction is enabled, so if a fax is sent to a destination domain to which sending is not allowed, a #762 error ends the session. -
Page 23: Access Management System Restrictions
Functions > Basic Function > Access Management System Restrictions 2-15 Access Management System Restrictions If device use is restricted in Access Management System, the fax server discards a job received from a remote fax. Therefore, not only can a fax not be sent but also the results are not reported to the remote fax machine. -
Page 24: Register Sender Name
Functions > Basic Function > Register Sender Name > Option > Sender Name(TTI) 2-16 Register Sender Name When using FAX, the sender name is printed at the top of the FAX. When using Remote Fax, the Sender Name cannot be specified with the line setting name. Sender Name is specified on a Remote Fax basis. - Page 25 Functions > Basic Function > Register Sender Name > Option > Sender Name(TTI) 2-17 F-2-29 F-2-29 F-2-31 F-2-31 F-2-30 F-2-30 2-17 Functions > Basic Function > Register Sender Name > Option > Sender Name(TTI)
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Page 26: Installation
Installation ■ Installation procedure Installation... -
Page 27: Overview Of The Installation Procedure
Counter key, and click the Device Configuration button to make instructions shown on the screen: sure that the Kit is indicated as part of the options. http://www.canon.com/lms/license/ Memo A license key is issued in exchange for the 16-digit number indicated on the License Access Number Certificate and the serial number of the device (e.g., ABC01234) -
Page 28: Customization Sample
Installation > Customization Sample > Hide FAX Sending > Action Sample Customization Sample Hide FAX Sending Customer’s request: The FAX is used only for receiving and not used for sending. For this purpose, they want to hide FAX sending including FAX address book. ■... -
Page 29: Maintenance
Maintenance ■ Notes when service Reference matter in ■ market service ■ Troubleshooting ■ Related Service Mode Related Error code ■ Maintenance... -
Page 30: Send/Receive Control
Maintenance > Notes when service > Send/Receive Control > Receive Control Notes when service ■ Send Control When a fax is sent, it is recorded in the communication control history. Send/Receive Control Reception numbers are not identical on the fax server and remote fax machine. Send/Receive Control allows you to refer to the history in the communication control report. -
Page 31: Reference Matter In Market Service
Maintenance > Reference matter in market service > Invalidating the License for Transfer to a Different Device data recovery method > When HDD and Counter board are broken Reference matter in market service ■ When Counter board is broken If turning on the power after the replacement of the counter board due to the breakage, Invalidating the License for Transfer to a Different following operations are performed. -
Page 32: Trobleshooting
Maintenance > Trobleshooting > Communication Error Trobleshooting A received fax cannot be forwarded via I-Fax When a fax can be sent via I-Fax but a received fax cannot be forwarded via I-Fax, Send Result "--" select Setting/Registration > Function Settings > Receive/Forward > Common Settings > Forwarding Settings, select the forwarding condition name, and select ON. The send result is shown as "--."... -
Page 33: Sending Failure
Maintenance > Trobleshooting > Communication Error > Sending Failure Receiving: As for receiving, the fax receiving logs and the sending logs of forwarding via I-Fax are stored in the Main Device. In the Sub Device, I-Fax receiving logs are stored. Tracking is possible by comparing these logs. -
Page 34: Receiving Failure
Maintenance > Trobleshooting > Communication Error > Receiving Failure ● The FAX Server (the Main Device) > Error in communication with the FaxServer(Maindevice) Job Log other party’s fax (error in fax sending) Status Monitor/Cancel : Receive : Job Log Example: Job Number((Return Job Result Job Type Destination... - Page 35 Maintenance > Trobleshooting > Communication Error > Receiving Failure ● Remote FAXSend ● I-FAXForwarding(DestinationFAX > FaxServer(Maindevice) > Remot eFaxMachine(Subdevice) RFAX Start 702 HDD Full Start Transfer 703 HDD Full 704 Address is unidentified Are the conditions of 706 An address book lock by the other user 1500 documents of more ->...
- Page 36 Maintenance > Trobleshooting > Communication Error > Receiving Failure ● List of Error Codes without Messages Error Cause Remedy Codes Origin of publication : User Guide e-Manual #018 The recipient's machine did not respond Confirm that the recipient's machine is able to Fax >...
- Page 37 Delete unnecessary documents in the Mail Box and the Fax/I-Fax Inbox to make more memory available. If this problem occurs frequently, contact your local authorized Canon dealer. Data that contains more than 1,000 pages This machine can print or store up to 999 pages is received.
- Page 38 Maintenance > Trobleshooting > Communication Error > Receiving Failure 4-10 Error Cause Remedy Error Cause Remedy Codes Codes #706 The Address Book is being imported or Wait until the Address Book Import/Export #801 You are sending a file to a destination to Check the destination setting.
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Page 39: Related Error Code
Maintenance > Related Error Code > Confirm method of error code 4-11 Related Error Code Confirm method of error code The error code is displayed in the touch panel by the figure of # XXX. There is an error message list in the user guide. The corresponding content of the error is confirmed.. -
Page 40: (Sending) To The Fax Server
Maintenance > Related Error Code > (Receiving) from the Fax Server 4-12 (Sending) to the Fax Server (Receiving) from the Fax Server Errors occurring when sending from a remote fax machine to the fax server. Errors occurring when receiving from the fax server to a remote fax machine. Examples of error recorded in Remote FAX and FAX server at transmission from Remote Display Code... -
Page 41: Related Service Mode
Maintenance > Related Service Mode > Invalidating the License for Transfer to a Different Device (Level 2) > Screen Design: 4-13 Related Service Mode Invalidating the License for Transfer to a Different Device (Level 2) 8245 2383 2489 1137 9802 2395 Service Mode Item Used to Invalidate a License for Transfer to a Different Device (Level 2) Possible Situation ■... - Page 42 Maintenance > Related Service Mode > Invalidating the License for Transfer to a Different Device (Level 2) > Screen Design: 4-14 in response, may issue a new license key that may be registered on the target device. TR-XXXX Detail DVPDF Device Signature PDF 6.