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Toshiba Strata CTX670 Brochure
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Toshiba Strata CTX670 Brochure

Toshiba telephone brochure
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Download this manual See also: Programming Manual, User Manual
STRATA
CTX670
Unify. Simplify. Communicate.

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Summary of Contents for Toshiba Strata CTX670

  • Page 1 STRATA CTX670 Unify. Simplify. Communicate.
  • Page 2 Modular in architecture. Scalable in design. Networkable with other systems. The Strata CTX670 gives you incredible capabilities today – and the ability to build out your system as you grow. Expand up to 560 telephones – and even more by networking multiple systems.
  • Page 3 Do Anything. The Strata CTX670 has a mission: to enable you to connect with customers; promote teamwork; grow when you need, as you need; and do so with a flair for enhancing your bottom line. One look at its design and you’ll see for yourself.
  • Page 4 Multiple Office Networking • Provide one integrated system for all your office locations by networking multiple Strata CTX670 systems to work together. • Share capabilities enterprise-wide, from centralized attendant services, a single voice mail system, and unified call center operations, to simplified internal extension dialing.
  • Page 5 Streamline Operations. Comprehensive doesn’t have to mean complex. That’s the concept behind the Strata CTX670. With its powerful Automatic Call Distribution (ACD) features, it makes it incredibly simple to optimize call center operations, increase customer satisfaction, and improve efficiency. After minimal training time, you can begin using it to effectively allocate inbound calls among your call-handling agents.
  • Page 6 What good are lots of bells and whistles if employees can’t figure out how to use them? Which is one reason the Strata CTX670 was engineered for simplicity and ease-of-use. An intuitive interface matches the way your employees use the telephone.
  • Page 7 The Strata CTX670 system you purchase today will undoubtedly be perfect for your current needs. Thanks to a modular, scalable design, and exceptional com- patibility with other Toshiba systems, the Strata CTX670 will also be perfect for your needs in the future. A flexible building block design makes upgrades easy and cost-effective.
  • Page 8 We’re happy to say we’ve built a telephone system flexible enough to meet your needs. You choose the model. You add in the options. You cus- tomize the features. You even select telephone color. Toshiba offers a full line of digital telephone models, from 10-, 14-, and 20-button speakerphones, LCD models, and executive models, to 900 MHz digital cordless phones and wireless telephones.
  • Page 9 Stratagy IVP8 and Stratagy iES32 models seamlessly integrate all your voice processing functions on a single printed circuit card inside your Strata CTX670 system. No need for external connections, standard telephone ports, or a sepa- rate battery backup system.
  • Page 10 • Voice Mail Integration Allows callers to leave detailed messages for specific employees. With Toshiba Stratagy voice processing in the Strata CTX, calls are handled faster and more efficiently, which assures that the customer’s needs are addressed as quickly as possible.
  • Page 11 • Desktop OAI Call information relative to a particular digital telephone can be passed to a desktop PC via a USB connec- tion to the telephone. Various TAPI applications can be accomplished either through our StrataLink middle- ware program, or with commercially available PIM applications such as ACT!™ or GoldMine™ .
  • Page 12 9740 Irvine Blvd., Irvine, CA 92618-1697 (949) 583-3700 www.telecom.toshiba.com © 2004 Toshiba America Information Systems, Inc. Digital Solutions Division. Printed in U.S.A. Strata is a registered trademark of Toshiba Corporation. Specifications subject to change without notice. Some features require optional hardware to support full capabilities.